Shamlatech

BACKGROUND

Please describe your company and position.

I am the CEO/Managing Director of MacWilco Entertainment

Describe what your company does in a single sentence.

MacWilco Entertainment creates and delivers innovative media and entertainment experiences through digital platforms, events, and creative content

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Shamlatech to accomplish?

• To build a secure and scalable blockchain platform that could support our entertainment business
• To integrate AI-driven tools for fraud detection, user engagement, and personalized recommendations.
• To create a custom dashboard and backend system that would be easy for our team to manage

SOLUTION

How did you find Shamlatech?

Referral

Why did you select Shamlatech over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Shamlatech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Shamla Tech managed the full development process for our blockchain platform. They worked on the UI/UX design, backend development, wallet integration, and KYC/AML compliance. Their team also built advanced trading engines, AI modules for fraud detection and user behavior analysis, and personalized recommendation tools. In addition, they created a broker dashboard, an admin console, carried out extensive QA, and provided post-launch support to make sure everything stayed stable and secure

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The platform went live on time and has stayed stable since launch. Fans responded well to the blockchain features, especially the AI tools that personalize recommendations and improve engagement. The fraud detection system flagged suspicious activity early, which protected both our users and our brand. Since launch, adoption and user interaction have grown steadily, showing that the platform is building trust and creating real value for our entertainment audience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was very organized and transparent. We had weekly sprint reviews, clear progress tracking, and regular communication through Slack and Zoom. They were always quick to respond to our questions and open to feedback. Even when we requested changes mid-project, they adjusted without causing delays. All milestones were delivered on time, and the quality of work was never compromised.

What was your primary form of communication with Shamlatech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was how approachable and supportive the team was. They explained complex blockchain and AI concepts in simple terms, which made collaboration easy for us. It felt less like working with an outside vendor and more like having an extension of our own team.

Are there any areas for improvement or something Shamlatech could have done differently?

Honestly, we don’t see any major areas for improvement. The project went smoothly from start to finish, and the team delivered exactly what we expected.

BACKGROUND

Please describe your company and position.

I am the Technical Due Deligence and Advisory of CTO Labs

Describe what your company does in a single sentence.

 IT Services and IT Consulting, Specialist tech M&A and tech advisory consultants CTO Labs help approach tech transactions with confidence, and maximise performance post transaction. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Shamlatech to accomplish?
developing a distinctive branded meme coin to increase customer interaction and company awareness, as well as incorporating safe blockchain functionality for transaction dependability and transparency

SOLUTION

How did you find Shamlatech?

• Online Search
• Clutch Site

Why did you select Shamlatech over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Shamlatech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for our collaboration with Shamlatech at CTO Labs was truly transformative. Shamlatech's expertise in AI, LLM development, and blockchain services brought a new level of innovation to our technological capabilities. Throughout the project, we worked closely with Shamlatech to design and implement tailored AI solutions, develop cutting-edge LLM technologies, and integrate secure blockchain functionality for our transactions. 
These key deliverables not only streamlined our processes but also enhanced our performance and security measures. Shamlatech's team of specialists demonstrated a deep understanding of our needs and a strong commitment to achieving our goals. It was a collaborative effort that resulted in impactful and efficient solutions that aligned perfectly with our vision

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

increase in customer interaction and company awareness through the development of a distinctive branded meme coin. Additionally, the incorporation of safe blockchain functionality improved transaction dependability and transparency.
These outcomes were key indicators of progress and success, reflecting the successful implementation of innovative solutions that met the company's objectives and positively impacted its operations and visibility in the market.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Shamlatech's project management approach was highly efficient and responsive throughout our engagement. They consistently met deadlines and delivere project milestones on time, showcasing their commitment to meeting our timeline requirements. 
In terms of responsiveness, Shamlatech was quick to address any concerns or modifications needed, ensuring that our needs were promptly met. Their open communication and proactive attitude were instrumental in maintaining a smooth workflow and fostering a collaborative environment. Overall, their project management was exemplary, reflecting their dedication to delivering high-quality results while prioritizing client satisfaction.

What was your primary form of communication with Shamlatech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was most impressed by Shamlatech's ability to creatively tailor innovative solutions to our specific needs while maintaining reliability in project management and timely delivery of results. 
Their unique blend of creativity, technical expertise, and commitment to excellence set them apart from other companies we've worked with

Are there any areas for improvement or something Shamlatech could have done differently?

Shamlatech could improve by enhancing clarity in communication for better alignment on project expectations

BACKGROUND

Please describe your company and position.

I am the General Manager of BTO Research

Describe what your company does in a single sentence.

We provide Research and Consulting services that help solve our client's toughest Digital Transformation challenges. Across 7 cities in 4 countries, we work alongside our clients as one team with a shared ambition to outperform the competition and redefine industries. Consulting has changed over the past few years, and so have our people. We operate in teams of consultants supported by our Services, allowing us to nurture an environment where each discipline can thrive. From 2022 we are part of Relatech Group.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Shamlatech to accomplish?

• To increase customer interaction and company awareness by developing a distinctive, branded meme coin.
• To incorporate safe blockchain functionality to guarantee transaction dependability and transparency.
• To create a platform that is easy to use in order to promote uptake and smooth communication for users in various marketplaces.

SOLUTION

How did you find Shamlatech?

• Online Search
• Referral

Why did you select Shamlatech over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Shamlatech were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The design, development, and deployment of a blockchain-based meme coin were the main objectives of Shamla Tech's meme coin project for BTO Research. One of the deliverables was a branded and fully operating digital currency that matched the consulting objectives of BTO Research. For the meme currency, Shamla Tech developed a secure blockchain architecture, guaranteeing that the platform will facilitate trustworthy and transparent transactions. In order to make coin transactions simple and promote user interaction, they also created an intuitive user interface and wallet integration. Last but not least, Shamla Tech set BTO Research up for a successful market debut by offering thorough documentation and continuing assistance to guarantee seamless integration and maintenance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Shamla Tech's meme currency creation project for BTO Research produced quantifiable results that showed notable achievement and advancement in a number of areas. First, as the meme coin garnered interest and attention from both new and returning users, user engagement increased. Second, the platform's transaction volume increased noticeably as a result of the safe and user-friendly blockchain features, suggesting a seamless user experience and functionality. Last but not least, the incorporation of the branded meme currency improved brand awareness and enabled BTO Research to stand out from the competition with a distinctive digital product.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Shamla Tech demonstrated excellent project management throughout our meme coin development project for BTO Research. They maintained clear communication at every stage, keeping us updated on milestones and addressing any concerns quickly. Shamla Tech consistently delivered each phase of the project on time, meeting deadlines without compromising quality. Their team was responsive to our needs, incorporating feedback promptly and adapting to any changes we requested along the way. This proactive and organized approach helped the project run smoothly, allowing us to achieve our objectives efficiently and with confidence in their expertise.

What was your primary form of communication with Shamlatech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Shamla Tech's profound knowledge of blockchain and meme coin technology was what most impressed me. Not only did they adhere to our guidelines, but they also contributed creative concepts that precisely complemented our objectives, enhancing the platform's security and user experience. They stand out for their proactive attitude and meticulous attention to detail.

Are there any areas for improvement or something Shamlatech could have done differently?

There were no notable areas for improvement with Shamla Tech. Their work exceeded our expectations, meeting all objectives professionally and delivering quality results at each stage.

BACKGROUND

Please describe your company and position.

I am the CEO of AECOM

Describe what your company does in a single sentence.

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Shamlatech to accomplish?

We hired Shamla Tech to develop a modern, user-friendly website for AECOM that would showcase our projects and services effectively, while also improving the site’s performance and accessibility across all devices.

SOLUTION

How did you find Shamlatech?

• Online Search
• Referral

Why did you select Shamlatech over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Shamlatech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Shamla Tech was responsible for designing and developing a new website for AECOM that would improve user experience and highlight our global infrastructure projects. Key deliverables included a responsive, mobile-friendly design, enhanced navigation for easy access to information, and faster site performance. They also integrated content management features to allow for easy updates and scalability.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website led to a 30% increase in user engagement and a noticeable improvement in page load times, making the site more accessible and user-friendly. We also saw a boost in mobile traffic, and the enhanced navigation made it easier for visitors to explore our projects, which resulted in higher visitor retention.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Shamla Tech’s project management was excellent. They delivered all items on time and kept us informed throughout the entire process. Their team was responsive to our needs, addressing any changes or feedback promptly. Their clear communication and ability to meet deadlines made the project run smoothly.

What was your primary form of communication with Shamlatech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Shamla Tech was their ability to quickly understand our vision and translate it into a well-designed, functional website. Their attention to detail and commitment to delivering a quality product were truly impressive.

Are there any areas for improvement or something Shamlatech could have done differently?

There are no significant areas for improvement that we noticed. Shamlatech met our expectations and delivered a great product, so we were delighted with their work.

BACKGROUND

Please describe your company and position.

I am the CEO of WELLSTEPS

Describe what your company does in a single sentence.

WellSteps is a systematic program comapny that promotes positive health changes and continual improvement at an individual level as well as an organizational level by focusing on the six pillars of wellness; Physical, Mental and Emotional, Social, Nutritional, Financial, and Occupational.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Shamlatech to accomplish?

We hired Shamla Tech to develop a wearable app for WellSteps that would help track and promote wellness across physical, mental, and social aspects, as well as improve engagement with our wellness program.

SOLUTION

How did you find Shamlatech?

• Online Search
• Referral

Why did you select Shamlatech over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Shamlatech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Shamla Tech developed a wearable app for WellSteps to track health metrics like physical activity, mental wellness, and social engagement. The key deliverables were a fully functional app, integration with health tracking devices, personalized goals for users, and real-time data tracking. The app was designed with an easy-to-use interface that supported our wellness program’s focus on the six pillars of wellness.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project led to clear, measurable outcomes. We saw increased user engagement with the app, as more people tracked their wellness progress regularly. Physical activity and participation in the program improved, and users reported better overall well-being. The app also helped us collect valuable data, making it easier to monitor progress and adjust goals. Overall, the app made a positive impact on both individual and organizational wellness.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Shamla Tech’s project management was excellent. They delivered everything on time and kept us updated throughout the project. Whenever we had requests or changes, they responded quickly and made the adjustments without any issues. Their team was always professional and easy to work with, which made the whole process smooth and efficient.

What was your primary form of communication with Shamlatech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Shamlatech's ability to understand our needs and turn them into a practical solution impressed us. They didn’t just build an app—they made sure it fit perfectly with our wellness goals. Their attention to detail and the way they customized the app to match our program was unique. They were also very responsive and easy to work with, which made a big difference.

Are there any areas for improvement or something Shamlatech could have done differently?

 one area for improvement could be offering more in-depth training for our team on how to fully utilize the app’s features. This would have helped us get the most out of the platform from the start. Other than that, everything went smoothly, and we were very satisfied with their work.

BACKGROUND

Please describe your company and position.

I am the CEO of Propy Title Agency

Describe what your company does in a single sentence.

Propy is a Silicon Valley leader in real estate transaction and offer management for brokers and agents. We cover the entire transaction process securely and simply, from offer to close

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Shamlatech to accomplish?

• We hired Shamla Tech to enhance Propy’s online presence and improve user experience through a modern, responsive website design that effectively showcases our real estate transaction services and integrates seamless functionality for our clients
• to optimize the website for better performance and faster load times, ensuring a smooth experience for our users

SOLUTION

How did you find Shamlatech?

• Online Search
• Referral

Why did you select Shamlatech over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Shamlatech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Shamla Tech's scope of work included designing a modern, responsive website that highlights Propy’s services and integrates user-friendly features. Key deliverables included a polished website design, improved navigation, optimized load times, and seamless integration of automated notifications and e-signature functionalities.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in a 40% increase in website traffic and a 30% improvement in user engagement metrics. Load times decreased by 50%, leading to a higher user satisfaction rate, while the seamless integration of features enhanced the overall user experience, reflected in positive client feedback.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Shamlatech demonstrated excellent project management, consistently delivering items on time and meeting deadlines. They were highly responsive to our needs, addressing any concerns promptly and adapting to feedback throughout the process, ensuring a smooth and collaborative workflow.

What was your primary form of communication with Shamlatech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Shamla Tech was their commitment to understanding our specific needs and their ability to provide tailored solutions, along with their proactive communication and attention to detail, which made the entire development process seamless and efficient.

Are there any areas for improvement or something Shamlatech could have done differently?

While Shamla Tech delivered excellent results, they could improve their initial project briefing process to provide even clearer expectations and timelines from the outset.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of Bitbond.

Describe what your company does in a single sentence.

Bitbond is a Germany-based fintech company that specializes in tokenizing real-world assets and providing blockchain-based solutions for digital securities and lending platforms.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Shamlatech to accomplish?

• Build a scalable blockchain infrastructure that supports digital securities issuance and secondary trading.
• Integrate AI-driven modules for automated KYC verification and real-time transaction monitoring.
• Develop and deploy smart contracts to support secure and compliant asset tokenization.

SOLUTION

How did you find Shamlatech?

• Referral
• Clutch Site

Why did you select Shamlatech over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Shamlatech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ShamlaTech was brought in to support the development of our blockchain infrastructure and integrate AI capabilities into our tokenization platform. The scope of work spanned smart contract engineering, regulatory compliance automation, and AI-driven user verification tools.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered measurable improvements across key operational and technical areas:

• KYC processing time was reduced by over 60% through AI-driven automation.
• Suspicious transaction detection accuracy improved by 45%, leading to faster compliance reporting.
• Smart contracts processed over €5M in tokenized asset transactions within the first 3 months.
• System uptime remained above 99.9%, with no major post-launch technical issues.
• User onboarding increased by 30% after launch, thanks to a simplified and automated registration process.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ShamlaTech demonstrated strong and reliable project management throughout the engagement. They followed an agile development approach, provided weekly sprint updates, and maintained clear communication via Slack and Zoom.

All key deliverables were met on time, and any change requests or feedback were addressed promptly and professionally. Their team was responsive, flexible, and proactive in identifying potential risks early. We always had full visibility into progress, and they ensured a smooth handoff with detailed documentation and support.

What was your primary form of communication with Shamlatech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

ShamlaTech’s ability to combine deep blockchain expertise with advanced AI integration was truly impressive. They not only understood the technical complexities of asset tokenization but also brought innovative solutions that improved compliance, security, and UX. Their commitment to quality, transparency, and long-term platform stability sets them apart from other vendors we’ve worked with.

Are there any areas for improvement or something Shamlatech could have done differently?

While the overall experience was very positive, one area for improvement could be slightly faster turnaround on mid-project documentation updates. However, this didn’t impact delivery or quality, and the team remained responsive and open to feedback throughout.

BACKGROUND

Please describe your company and position.

I am the Co-Founder

Describe what your company does in a single sentence.

A Digital & Technological solution provider with the upper hand in blockchain, AI, IoT, mobile app and web development. We are recognised as number one global enterprise blockchain development company. We have a prominent team of developers & designers having extensive experience in their respective field which are led by alumni of Ex-Vice President of Goldman Sachs and Principal solution Architect of Citrix who have more than 20 years of experience in development. Our UI/UX team is qualified to come out with pixel perfection in each projects

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Shamlatech to accomplish?

• We hired Shamla Tech to design and develop a custom AI agent that could act as a 24/7 virtual assistant for our Web3 exchange platform. As a lean team, we needed a solution that could automate onboarding, respond to FAQs, and integrate seamlessly with our existing ecosystem without compromising speed or security. Our main goals were to: Reduce the need for manual support during onboarding Deliver accurate, real-time responses to user queries
• Ensure the AI agent could scale alongside our growing user base
• Free up our internal team to focus on core development and strategic initiatives

SOLUTION

How did you find Shamlatech?

• Online Search
• Referral

Why did you select Shamlatech over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Shamlatech were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Shamla Tech built us a custom AI agent for our Web3 exchange. The goal was to automate user onboarding and answer common questions without needing a human support team.

Scope of Work:
They created the AI agent from scratch.
It answers FAQs, guides users through setup, and helps them use the platform.
The agent was fully connected to our exchange, including dashboard and smart contracts.
They also gave us a simple admin panel to track performance.
Everything was tested, trained, and launched by their team.

 Key Deliverables:
Live AI assistant integrated into our platform
Automated onboarding system
FAQ bot with natural language replies
Admin panel to review and improve replies
Full documentation and handover
We didn’t need to manage them closely they handled the whole process from start to finish.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The AI agent now handles over 80% of our customer questions without human help. It also reduced onboarding time by more than 60%, since users get guided steps automatically.

Because of the bot, our support team now spends less time on basic questions and more time on complex issues. We also saw a drop in user drop-off rate during signup. Overall, it’s saving us both time and money every day.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Shamla Tech was very organized and professional. They delivered everything on time and even ahead of schedule in some cases. Their team gave us regular updates, shared progress clearly, and always responded quickly when we had questions or needed changes.

We didn’t have to follow up or micromanage they understood what we needed and just got it done.

What was your primary form of communication with Shamlatech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive thing was how independent and efficient Shamla Tech was. They understood our goals right away and didn’t need constant input. It felt like we had an extra team member who works 24/7 and never makes mistakes.

They also had deep knowledge of both AI and Web3, which made the integration smooth and stress-free.

Are there any areas for improvement or something Shamlatech could have done differently?

Honestly, the project went very smoothly. If anything, we would’ve liked a bit more post-launch support or training sessions on how to manage and improve the AI agent ourselves. But overall, they delivered exactly what we needed.

BACKGROUND

Please describe your company and position.

I am the Co-Founder and CFO at Softstack GmbH

Describe what your company does in a single sentence.

Softstack GmbH is a blockchain consulting and software development company that helps clients build secure, scalable Web3 solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Shamlatech to accomplish?

• Ensure an on-time, bug-free token launch with ongoing technical support for post-launch operations.
• Build a custom admin dashboard with KYC/AML integration to manage users and transactions.
• Develop and launch a secure, fully audited token and smart contract aligned with German compliance standards.

SOLUTION

How did you find Shamlatech?

• Referral
• Clutch Site

Why did you select Shamlatech over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Shamlatech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We partnered with Shamla Tech to launch our new token on the Ethereum network. The scope of the project included full smart contract development, tokenomics design, wallet and web integration, KYC/AML compliance module, and custom backend tools to manage the token ecosystem.
Their team also provided technical consulting on exchange listing requirements, and helped us align the technical product with Germany’s regulatory expectations. The key deliverables were a fully audited smart contract, an admin dashboard, a KYC module, and technical guidance for post-launch token management.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Thanks to Shamla Tech’s work, we were able to decrease development and testing time by 40%, and launched our token on schedule. We achieved 100% audit clearance with no bugs at launch, and a smooth KYC process that met local compliance standards. Our token launched successfully on multiple exchanges, and we onboarded over 5,000 users in the first month.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent — they were very transparent about progress and timelines. We had weekly updates via Zoom and used Slack for daily communication. Their responsiveness and ability to solve issues quickly stood out.

What was your primary form of communication with Shamlatech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to combine deep blockchain technical expertise with a clear understanding of compliance requirements really impressed us. Many firms we spoke to lacked this balance, but Shamla Tech delivered both.

Are there any areas for improvement or something Shamlatech could have done differently?

The only minor feedback is that documentation on some internal tools could be even more detailed, but overall, it was a smooth experience.

BACKGROUND

Please describe your company and position.

I am the Founding Partner & CEO of Luminary Labs.

Describe what your company does in a single sentence.

Luminary Labs is a healthcare technology company that leverages AI to enhance clinical documentation, streamline medical conversations, and improve provider-patient interactions.
 Our Best in KLAS AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Shamlatech to accomplish?

• Improve the accuracy and efficiency of automated transcription and summarization of patient-provider interactions.
• Develop and integrate an AI-powered large language model (LLM) to enhance clinical documentation and medical conversation analysis.

SOLUTION

How did you find Shamlatech?

• Referral
• Clutch Site

Why did you select Shamlatech over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Shamlatech were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Shamla Tech was responsible for developing and integrating an AI-powered large language model (LLM) into Abridge’s healthcare platform. Their team worked on training the model with medical terminology and conversation data to ensure high accuracy in transcribing and summarizing patient-provider interactions.

As part of the project, Shamla Tech developed a custom AI LLM tailored specifically for medical transcription and summarization. They seamlessly integrated the model into Abridge’s existing platform, enabling real-time clinical documentation. To enhance performance, they continuously fine-tuned and tested the AI model, improving its ability to accurately interpret medical conversations.

Additionally, Shamla Tech ensured that the solution adhered to strict healthcare regulations by implementing robust security measures and maintaining HIPAA compliance. Throughout the project, they collaborated closely with Abridge’s team, refining workflows and improving the user experience to meet industry standards.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The AI LLM developed by Shamla Tech significantly improved the accuracy and efficiency of Abridge’s medical transcription and summarization process. The model achieved a high accuracy rate in capturing and structuring patient-provider conversations, reducing manual documentation efforts by over 60%.

Additionally, the integration led to faster clinical note generation, allowing healthcare providers to focus more on patient care rather than administrative tasks. The AI system also demonstrated enhanced contextual understanding, ensuring that summaries were both precise and comprehensive.

Furthermore, compliance with HIPAA regulations and secure data handling measures were successfully implemented, ensuring patient confidentiality and data protection. The project’s success was reflected in positive user feedback, increased adoption among healthcare professionals, and improved workflow efficiency across the platform.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Shamla Tech demonstrated excellent project management throughout the engagement. They followed a structured and agile approach, ensuring that each phase of the AI LLM development and integration was executed efficiently. Regular progress meetings and milestone check-ins kept us informed about the project’s status and allowed for timely feedback and adjustments.

They delivered all key deliverables on schedule, adhering to the agreed-upon timeline without compromising quality. Their team was highly responsive to our needs, promptly addressing any concerns and incorporating necessary modifications. Their proactive communication and ability to adapt to evolving requirements played a crucial role in the project's success

What was your primary form of communication with Shamlatech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to adapt AI models for real-world healthcare applications was outstanding. The team was highly responsive, innovative, and committed to delivering a robust solution tailored to our needs.

Are there any areas for improvement or something Shamlatech could have done differently?

While the overall experience was excellent, a more streamlined onboarding process for our internal team on AI model usage would have been beneficial.