FatFish

BACKGROUND

Please describe your company and your position there.

Van Leer Jerusalem Institute is an advanced studies center in the humanities and social sciences that is also deeply commited to influencing public discourse. I am the manager of the digital media division.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire fatFish?

Our website is very old and slow. We decided to rebuild it from the ground up. We wrote the initial specifications, our graphic designer worked on the design, and fatFish were hired to build the website itself.

What were your goals for this project?

An accesible, user-friendly and clear website, sharing information our the institute, daily events and online lectures, which also includes an option to purchase books from our academic press.

SOLUTION

How did you select this vendor?

We sent the specification document to several companies that worked on projects for institutes similar to us, and chose fatFish because

1. It was clear that they read and understood the specifications.
2. They offered a robust and clear solution, and
3. Their time-frame and cost were competitive.

Describe the project and the services they provided in detail.

The website will include:

• Our events (3-5 per week)
• Our publications (~300 in total), including an option to purchase them - Our video lectures (~2,500)
• 2-3 new articles per week All of this in three languages (Hebrew, English, Arabic), although the latter two will not be mirror-images of the full Hebrew site, but rather tailor-made solutions per the requirements of different audiences. fatFish are working on a wordpress based solution, with lots of custom programming to make the design and functionality cover our needs.

What was the team composition?

fatFish provided a project manager (Jessica), as well as constant supervision with the company's manager (Tomer Fish), and a programmer (Lior).

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The project is still ongoing - it should be up and running by mid-April 2020.

How was project management arranged and how effective was it?

We were in direct contact with the project manager, but when necessary, also spoke to the programmer - either in meeting or by phone. It was very effective, as well as pleasent.

What did you find most impressive about this company?

So far we are impressed with fatFish's effectiveness is translating the graphic design to a website. Our designer says he never saw such a direct and effective translation of still images to a breathing, working, website. They are also very attentive to our feedback, explaining the technical ramifications and designing exact solutions. They are also all such nice people, a pleasure to work with.

Are there any areas for improvement?

The only thing I can think of is that they don't want to bother us often, and so once proceeded before we have a chance to approve the direction taken. In this case, they back-tracked gracefully.

BACKGROUND

Please describe your company and your position there.

The Bezalel Academy of Arts and Design is Israel's foremost arts and Design academy, With Bachelor and Graduate students. I work there as Digital Learning Integrator and Internet Site content Admin.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire fatFish?

We hired fatFish to develop a content management system for our new website on an open source platform, and implement a very complex graphic design.

What were your goals for this project?

A new website containing information about bezalel, with a modern user experience.

SOLUTION

How did you select this vendor?

There was a formal tender and they gave the best offer.

Describe the project and the services they provided in detail.

• Building a new website • Content migration from an old website (1000s of web pages) • UI for complicated search pages • Integration with the campus internal services such as ERP and CRM • Website maintenance and support • Responsive and accessible design implementation • Installation of multiple environments • Servers architectures design. IT configuration and maintenance

What was the team composition?

1. A Project manager - focal point for the project and liaison between the partner organizations - Bezalel sales and IT, Re-Levant's graphic designers 2. An IT expert that directed the architecture of the back end servers as well as implementing web-service to and from external services 3. A senior back end DRUPAL 8 developer 4. A senior front end Developer 5. QA person 6. Back end person for content and media management

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The project is still ongoing, it made us at Bezalel focus on our priorities and define our needs constantly.

How was project management arranged and how effective was it?

The project management at fatFish is critical - she keeps track of our TODO lists and manages the flow of information. She also keeps track on the timetables and GHANT Chart

What did you find most impressive about this company?

They reply promptly and are very helpful in answering questions and fixing all issues. They are very flexible and open for questions and requests.

Are there any areas for improvement?

Nothing yet - It's too early to define.

BACKGROUND

Please describe your company and your position there.

Rich Games provides entertainment via casual games.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire fatFish?

fatFish responsibility was at the front-end side and UI / UX of a trivia game.

What were your goals for this project?

My goal was to develop and publish a multiplayer trivia app

SOLUTION

How did you select this vendor?

I found fatFish on xplace and liked the reviews.

Describe the project and the services they provided in detail.

Design, develop and maintenance for a cross platform application published on iOS, Android and Facebook.

What was the team composition?

2-3 Experienced developers

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

It had a great impact because of the exposure of the app to investors.

How was project management arranged and how effective was it?

Project management was very effective and the communication was well indeed.

What did you find most impressive about this company?

The most impressive thing in my opinion is that patience to listen my requests and of course the execution of my requests.

Are there any areas for improvement?

I would suggest to improve user experience skills and ensure that that the user knows from first look what action should he take.