Innovify

BACKGROUND

Introduce your business and what you do there.

I’m the director of Thera Travel.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Innovify?

We needed help building a web application with a digital AI agent to help users understand their medical conditions and book treatments. It's a hybrid chatbot medical tool app.

SOLUTION

What was the scope of their involvement?

Innovify has worked on the project from scratch and helped us with the scoping. The team has done the platform's UX design and developed the core web app. Innovify has also done work on the AI agent, which is still ongoing. The team has helped set up some AWS services and done some third-party integrations, including Zapier. The platform speaks to OpenAI and uses NLP.

What is the team composition?

I’ve spoken to two people from Innovify, including Maulik and the head of engineering.

How did you come to work with Innovify?

We found Innovify through a Google search. I spoke to a few teammates and got a recommendation from somebody who had worked with them. Innovify was also very competitive in price, and it seemed like they understood their AI implementation strategy more than other companies.

How much have you invested with them?

We’ve spent about $100,000.

What is the status of this engagement?

We started working together in July 2023, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Innovify's work has been excellent. 

How did Innovify perform from a project management standpoint?

Innovify has stuck to schedule, something I didn't experience while working with other agencies. I'm impressed that the team has managed to stick to the project's timelines for various months. The team uses Jira for project management and has done a pretty good job working with us. The team does a lot of project management, which probably adds to them being slightly more expensive, but it hasn’t led to any delays or complaints from my side. We have weekly calls, sometimes over WhatsApp and over the phone. Innovify's work is below budget so far. 

What did you find most impressive about them?

Overall, Innovify is very good at managing expectations. Many of the agencies I’ve worked with have often promised a lot and then said they couldn’t do it or it would take three months longer. When Innovify first shared the project's plan, I was a little disappointed at first with the speed at which they wanted to go, but now I can tell that it might be a little slower on the planning, but the execution is as fast, if not quicker. Other agencies can learn from Innovify on that front.

Are there any areas they could improve?

Innovify's charges could be lower.

Do you have any advice for potential customers?

We had straightforward scoping and technology needed for the web app. The part that was more on the R&D testing side was fine-tuning the AI models we were using—it took us a while to get that right. If you’re looking for some AI agent implementation, consider an extra 2–3 months for the project's planning and fine-tuning.

BACKGROUND

Please describe your company and position.

I am the chief data scientist of itransition group

Describe what your company does in a single sentence.

Itransition is a trusted global software development company with more than 20 years of professional experience.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Innovify to accomplish?

• they helped us in developing an app and web devlopment

SOLUTION

How did you find Innovify?

Referral

Why did you select Innovify over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Innovify were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Innovify had a comprehensive scope of involvement in our project. They were responsible for both app and web development, ensuring that our product was seamlessly integrated across different platforms. They also provided valuable insights and suggestions throughout the development process, helping us refine our ideas and achieve our goals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes of our project with innovify were impressive. They successfully delivered a high-quality app and web solution that met all our requirements. The user experience of our product improved significantly, resulting in increased user engagement and customer satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Innovify managed our project with great professionalism and efficiency. They followed a structured approach, starting with a thorough analysis of our requirements and objectives. They then created a detailed project plan, outlining the timeline, milestone, deliverables with maintenance of regular communication throughout the development process.

What was your primary form of communication with Innovify?

Email or Messaging App

What did you find most impressive or unique about this company?

Their technical expertise and ability to understand our goal were outstanding. Also their commitment to delivering a top-notch product was evident throughout the development process. Lastly their dedication to to customer satisfaction was remarkable.

Are there any areas for improvement or something Innovify could have done differently?

They are the best company we have worked with so far.

BACKGROUND

Please describe your company and position.

I am the Chief Technical of cubix

Describe what your company does in a single sentence.

We are a full-lifecycle software development company expert in development, customization, and integration of complex enterprise software, business intelligence analytics, advanced mobile and web apps —any digital products and experiences that have a lasting impact.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Innovify to accomplish?

• to help create a new app website

SOLUTION

How did you find Innovify?

Referral

Why did you select Innovify over others?

• Pricing fits our budget
• Good value for cost
• Referred to me

How many teammates from Innovify were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Innovify was involved in developing our mobile application website from scratch. They provided end to end solution, including design, development, and deployment.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Thanks to Innovify's expertise, our app and web platform were successfully launched within the agreed timeline. The app received positive feedback from users, and we saw a significant increase in user engagement and retention. Additionally, the website platform helped us attract new customers and expand our online presence.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Innovify managed our project with great professionalism and efficiency. They assigned a dedicated project manager who kept us updated on the progress and ensured that all our requirement are met.

What was your primary form of communication with Innovify?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us the most about innovify was their ability to understand our vision and translate it into a functional and user-friendly app and web platform. they paid full attention to every detail and ensured that the final product aligned with our brand identity.

Are there any areas for improvement or something Innovify could have done differently?

We are okay with their service.

BACKGROUND

Please describe your company and position.

I am the CEO of ELEKS

Describe what your company does in a single sentence.

ELEKS, a trusted partner for guaranteed software engineering excellence, quality, and transparency every step of the way.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Innovify to accomplish?

• they developed a comprehensive pathway for customers to easily navigate and personalize their purchases.
• they help us create an app website

SOLUTION

How did you find Innovify?

Referral

Why did you select Innovify over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Innovify were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Wire-frames for our app were created over a week-long exploration workshop that we organized to get the project going. Innovify helped us grasp the problems with the product during this time as well. The team started developing the minimal viable product after giving us an estimate of the development costs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The app has a variety of noteworthy features, such as fitness tests that help users keep track of how many repetitions they have performed of each workout that is suggested. Then, an algorithm determines their fitness score. The software also provides customized bodyweight exercises that get harder as users score higher on the fitness assessments.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Innovify was really helpful during the discovery process in enabling us, as non-technical people, express our needs and goals. The project manager was very well-organized and always accessible. They showed that they had a solid grasp of our requirements. Although the software was slightly delayed and cost more than expected, these difficulties were expected for a project of this kind.

What was your primary form of communication with Innovify?

Email or Messaging App

What did you find most impressive or unique about this company?

They were even willing to write off some of the associated costs. Another outstanding quality was the senior team's accessibility. The overall structure and organization of their team was thorough and gave us a sense of assurance.

Are there any areas for improvement or something Innovify could have done differently?

no

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of MyFitScore, which is a fitness app that helps people get fitter through tailored workouts.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Innovify?

We needed to build out our MVP so we hired Innovify.

SOLUTION

What was the scope of their involvement?

We started the project with a week-long discovery workshop to design the wireframes of our app. At that point, Innovify also helped us understand the challenges around the product. After they gave me an estimate of the development cost, the team moved into the actual building of the MVP.

Some of the app’s core features include fitness tests, which allow people to record how many reps they've done for each of the prescribed exercises. There is an algorithm that then computes their fitness score. The app also offers bespoke bodyweight workouts, which get harder as users score higher on the fitness tests. 

Innovify helped us integrate a reward mechanism as well, wherein users could collect points for completing their workouts or for logging in healthy habits. We partnered with different companies to provide rewards in exchange for those points. 

There were a lot of technologies involved in building the native app for Android and iOS, one of which was AWS.

What is the team composition?

I worked with their CEO and chief product officer, both of whom were quite involved during the discovery phase. I was also in touch with a dedicated project manager during the production phase.

How did you come to work with Innovify?

We searched online for a provider. I had spoken to 8–9 different developers, but what caught my eye about Innovify was their reviews and their discovery workshop. They had also worked with much bigger, more established companies and offered very competitive pricing.

How much have you invested with them?

The total cost was somewhere in the range of $50,000–$199,999.

What is the status of this engagement?

The project ran from August 2018–January 2021. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app is now live and the vast majority of its features are working well. It has gotten good feedback from users. From a technical perspective, there were 1–2 areas that needed fixing, but Innovify worked to resolve those.

How did Innovify perform from a project management standpoint?

During the discovery phase, Innovify was able to help us, as non-technical people, articulate what we needed to do and what we wanted to focus on. The project manager was always available and on top of things. He was very thorough and completely understood what we required. 

The app was a little bit late and over-budget, but nothing that I didn’t anticipate with this kind of project.

What did you find most impressive about them?

Their team was really flexible; there were things that weren’t initially in the scope, but they had no problem accommodating the changes and were even prepared to write off some of the costs. One other thing that stood out was how accessible their senior team was. The overall structure and organization of their team was very comprehensive and quite reassuring.  

Are there any areas they could improve?

We experienced some difficulty when the android developer left partway through the project. Other than that, though, nothing major stood out.

Do you have any advice for potential customers?

Definitely take advantage of the discovery workshop that Innovify offers. Through that, they’ll be able to provide suggestions that could save you a lot of money or money. Engage with the team and maximize the resources that they have to offer.

BACKGROUND

Introduce your business and what you do there.

I'm the director and co-founder of a company that develops technology for the equine industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Innovify?

We wanted to develop a tracker app for iOS and Android, so we hired Innovify.

SOLUTION

What was the scope of their involvement?

Innovify developed an iOS and Android app for us that could connect to Bluetooth accessories and sensors to record data around the location, speed, and heart rate of a horse. The team also built it in a way that allows users to record and replay their ride as well as look at the history of their ride sessions. For this function, they leveraged cloud technologies 

Because the app is similar to a fitness tracker in function, the team made it compatible not just for phones but also for smartwatches. Innovify was in charge of implementing the app while we came up with the design and architecture.

Right now, we are working on maintaining and adding new features to the app. 

What is the team composition?

I’ve worked with three different engineers at various points of the project. The project manager was more heavily involved in the beginning. 

How did you come to work with Innovify?

I found them by word of mouth; one of my contacts was aware of Innovify. We liked what we heard about the team’s way of working and approaching a project, so we decided to hire them.

How much have you invested with them?

I’ve spent around $60,000.

What is the status of this engagement?

I’ve been working with the team since February 2020. Our partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality of Innovify’s work is really good. They’re able to take our design direction, follow our requirements, and quickly and flexibly act upon our requests. The app has successfully been released and is currently being used by our customers. We’ve received a lot of positive feedback from users who are already looking forward to the new features. 

How did Innovify perform from a project management standpoint?

Innovify has been great at meeting deadlines and staying within budget. There have been 1–2 occasions where we met a delay, but those could be attributed to faults on our side. 

We communicate through Slack and Jira. The team usually analyzes a new feature request that we may have and regroups with us to discuss the development timeframe. We were also initially tighter when it came to the documentation, but we’ve relaxed a bit on that area since we now interact with the developers directly. 

What did you find most impressive about them?

Innovify offers a really good service in terms of experience, knowledge, and value for our money.

Are there any areas they could improve?

There have been minor hiccups, but nothing that warrants any improvement. Considering that we were mostly working remotely and across different timezones, Innovify has done quite well.

Do you have any advice for potential customers?

Utilize Jira and Slack to define your feature requests or bug fix requests. It’s important to document any issues or additions since it enables Innovify to add the necessary stories and ensure that the software progresses nicely.

BACKGROUND

Introduce your business and what you do there.

I’m the head of product for an influencer marketing platform. We connect brands with our community of social media influencers to provide them with premium qualitative content. I oversee three products across our portfolio for both B2B and B2C markets.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Innovify?

Our founders weren’t coders themselves, but they had a list of contacts and a product in mind. Therefore, they needed an external developer to build an MVP before they could move forward with their idea.

SOLUTION

What was the scope of their involvement?

Innovify designed an early version of our mobile application and developed it to function in accordance with our specifications. The app was built for iOS and Android using Xamarin. Using that programming language allowed the product to be slightly native to both platforms while maintaining the same codebase. Once they delivered the MVP, we compared the product to customer feedback regarding how it ran on various mobile devices.

Our team wasn’t managing them directly. I assume an internal resource made sure that the development milestones were being delivered along with the project briefing so our team could easily track their progress. They’d go on to help us redesign the MVP, create new features, and perform regular maintenance. They also developed our web application using PHP. Functioning as a B2B tool, the web app enables brands to sign up for our platform.

What is the team composition?

We worked with a tech lead and 3–5 other resources depending on the project’s needs. That included frontend developers, backend developers, and a QA tester.

How did you come to work with Innovify?

They first engaged with us before I was a part of the company. I recently stepped in to help us transition away from third-party development and move toward an internal effort.

How much have you invested with them?

We spent £20,000–£30,000 (approximately $26,000–$39,000 USD).

What is the status of this engagement?

We worked together from November 2016–June 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The feedback we’ve received from The App Store indicates that customers love the current product. Regarding the redesign, they assigned an excellent developer who took my prototypes and implemented an intuitive design that functions as promised. He’d also proactively respond to criticism and find new ways to complete updates as fast as possible. That included providing solutions to stop crashes.

However, they didn’t always deliver products in an acceptable state. We experienced multiple critical errors that weren’t tested for despite having a dedicated QA resource on the team. Things would go wrong, and no one would know what was going on. The development process was hectic at some points.

How did Innovify perform from a project management standpoint?

They use Jira to measure the number of hours each developer puts in, so we adopted that software. All significant tasks were listed with applicable sub-tasks underneath them. I’d run the daily standups to check their progress, address outstanding questions, and figure out which tasks need to be completed next. We worked out of different time zones, so that presented logical challenges.

What did you find most impressive about them?

Innovify rose to the occasion and helped us when critical issues occurred. They were genuinely accommodating and willing to stay in the office until our problems were resolved.

Are there any areas they could improve?

Communication is always tricky when managing a team remotely. As I mentioned, the time zone difference only increased that challenge. This resulted in some deliverables being delayed without the proper notice. I’d be left wondering if they were going to deliver the product within the agreed upon timeline because we had to wait an additional day for an update.

Do you have any advice for potential customers?

Overall, I’d recommend them to people looking to build an MVP, but caution those who want a full-scale development partner.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Innovify?

I had a business idea, but don’t have an IT background. I reached out to Innovify because I needed a technology partner who understood the field.

SOLUTION

What was the scope of their involvement?

Innovify is developing an internet of things (IoT) web application that displays the data our servers collect. It has a dashboard, a real-time monitor, and a reporting functionality. They're using the MEAN (MongoDB, Express.js, AngularJS, and Node.js) stack to develop the software.

What is the team composition?

Innovify initially assigned a full-time developer and a server specialist who helped us revamp our server. Their senior programmer served as the CTO. Innovify also provided a few part-time resources who supported us when needed.

My go-to person is the technical manager, but our communication depends on the work. I reach out to the developers about items relating to them. For high-level discussions about architecture and cost, I approach their senior programmer.

How did you come to work with Innovify?

We received seed funding and support from the Centre for Innovation Incubation and Entrepreneurship, where I heard about Innovify. We were friendly with their director, so I reached out to him.

How much have you invested with them?

The total cost is around $30,000 to $50,000.

What is the status of this engagement?

We started working with Innovify around two months ago and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I worked with another software agency before Innovify, but their resource quality wasn't good. If I had reached out to Innovify sooner, the results would've definitely been better.

Finding a good IT partner in Ahmedabad is a challenge, especially for a non-technical company like ours. Innovify’s developers are good, and their quality is better than what we saw from our last company.

How did Innovify perform from a project management standpoint?

Their technical manager coordinates with the developers to complete new tasks. They use tools like Slack and Jira, which are organized and suited to our goals.

What did you find most impressive about them?

I'm most impressed by the quality and availability of their resources. Finding developers as good as the ones from Innovify would take some time. They’ve given us good resources at affordable rates. Having access to a pool of developers for a short time is the most valuable asset.

Do you have any advice for future clients of theirs?

I would definitely recommend Innovify to people from Ahmadabad. They deliver good solutions and only take on projects with a long-term future. If you have an idea and need a great technology partner, reach out to Innovify.

BACKGROUND

Introduce your business and what you do there.

I am the owner of Newtown Chocolatier.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Innovify?

I wanted to add a function to my website that would allow customers to customize their gift box with certain chocolates.

SOLUTION

What was the scope of their involvement?

I sent them the details of what I envisioned, and they provided me with a price estimate. They submitted a working sample that I could test, and we edited that several times until I approved of it. They worked with the Magento platform. Innovify created the gateway that allows users to select a box size, specific pieces of chocolate, and a ribbon color.

What is the team composition?

I believe it was no more than two people.

How did you come to work with Innovify?

I searched online for firms that specialize in custom Magento projects. We worked together on a small PayPal project, and that went well, so I was comfortable using them for this task as well.

How much have you invested with them?

I’ve spent around $2,000 on this project.

What is the status of this engagement?

We began working together in December 2017, and we have an ongoing project for a gift registry right now.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The customization option has not been available for very long, but it has been somewhat active. I believe it is best suited for customers buying for loved ones because they have a better knowledge of their preferences.

How did Innovify perform from a project management standpoint?

We primarily used emails, and their response time was impressive because of the time zone difference between us. The project took a while to complete, but that was because I was often busy with other tasks. They were responsible and kept me on track.

What did you find most impressive about them?

I mentioned to them that I will be starting another company, and I will be using OpenCart there. They mentioned they provide services with that as well. It will ease the burden on me to have all my needs met by one company.

Are there any areas they could improve?

No, they understood exactly what I wanted.

BACKGROUND

Introduce your business and what you do there.

I'm the director of AD Healthcare Solutions. We have a product brand called KwikMedi. It’s an online pharmacy store.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Innovify?

We're business founders, so we mainly understand business problems. Technology is something we don’t understand at all, which is why we approached Innovify.

SOLUTION

What was the scope of their involvement?

We went to them with our business idea and explained what our current processes were. They, in turn, explained how we should approach building the product. They produced wireframes for the native iOS and Android apps, explaining user journeys like registration. They handled the entire backend development for the web-based system used by pharmacists to manage the application. The technology used was Ruby on Rails.

There are two to three major functionalities that cover both users and pharmacists. Pharmacists can easily upload medicine databases, and then see orders in the form of prescriptions. They can send those orders to users for approval. Users can search through the medicine database, upload prescriptions, and refer other people to the application in exchange for credit.

What is the team composition?

We've worked with one iOS, one Android, and one backend developer, as well as one tester, and one designer from their team. Their business analyst interacted with me directly.

How did you come to work with Innovify?

They were referred to us by one of my friends, who knows the owner of Innovify. The main reason for choosing them was their portfolio. They had very good knowledge of building products.

How much have you invested with them?

I’ve invested around 35–40 lakh Indian rupees (3.5–4 million INR, $52,000–$60,000 USD).

What is the status of this engagement?

We started working with them in August 2016. The first version of the product was launched in March 2017. They continued to provide support until September of that year.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The backend panel has good interactivity. We're able to manage discounts and product categories easily using it. They suggested that we implement a referral system. After implementing it, we were able to grow our user base fivefold over one month. That was amazing. People downloading the app were referring others to it, given that, by doing this, they would receive credits that could be spent on the platform.

How did Innovify perform from a project management standpoint?

The development process was iterative. We were given demos and we received updates on the progress. We performed user acceptance testing every 15 days. The product was launched after 3–4 months.

They were great at maintaining our budget. The cost was good, relative to what they built for us. The business side was my responsibility.

They managed the project well. We used Jira to track the work. Most of the communication was done through email, but I also had a weekly meeting with their business analyst. We were located in the same city, so it was easy to go to their office and have a meeting. We also had calls and demos at the end of each 15-day sprint.

What did you find most impressive about them?

I’ve reviewed their past work and I really like the products they built. I was also happy with their cost.

Do you have any advice for future clients of theirs?

Anyone looking to work with Innovify should listen to them. The team can come up with amazing ideas. We had a fixed mindset when we went to them—we're businesspeople, while there are technologists. We had limited knowledge, but they showed us tools that were being used by companies outside India, including Intercom, which was helpful for user engagement, Slack, and Jira.

They also made suggestions of features we should build, but we had a limited budget. They have tremendous knowledge about all of these things, which really helped us. Clients going to outsourcing companies should be open to hearing what the teams have to say.