Level180

BACKGROUND

Please describe your company and position.

I am the Senior Marketing and Technology Officer of a nonprofit organization.

Describe what your company does in a single sentence.

Our organization is a purpose-built vehicle for mission-aligned partners to build a thriving economy for businesses and the communities they serve. We develop high-impact, scalable solutions to state failure through strategic litigation and alternative governance structures.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Level180 to accomplish?

• Move away from a call center cold calling model.
• Reach new people we couldn't reach through social media.
• Distribute our message accurately to a specific persona.

SOLUTION

How did you find Level180?

Referral

Why did you select Level180 over others?

• Great culture fit
• Company values aligned

How many teammates from Level180 were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Level 180 delivered exceptional cold emailing services for our organisation. Their professional team consistently impressed us with their expertise and dedication.

One of the standout features of working with Level 180 was their commitment to regular communication. We had check-in calls every two weeks, which kept us informed and involved throughout the process. These calls weren't just status updates; the team always came prepared with great suggestions and clever ideas to improve our campaign's performance.

Their creative approach to cold emailing helped us reach our target audience more effectively. The team's ability to think outside the box and propose innovative strategies was particularly valuable.

What sets Level 180 apart is their blend of professionalism and creativity. They maintained a high standard of service while continuously bringing fresh perspectives to our email marketing efforts.

Overall, partnering with Level180 for our cold emailing needs was a decision we were glad we made. Their service quality, regular communication, and innovative ideas made them a valuable asset to our marketing efforts. I would recommend Level 180 to any business looking to enhance their cold emailing campaigns with a reliable and creative partner.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Checkin meetings every two weeks and the amount of new donations we received from their efforts.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Yes, always kept track of new needs, and we did regular meetings every two weeks to check in.
• They used solid tracking software to track tasks and stats.

What was your primary form of communication with Level180?

Virtual Meeting

What did you find most impressive or unique about this company?

We had regular feedback, and they were aligned with our company goals. Also, they were very consistent on our project.

Are there any areas for improvement or something Level180 could have done differently?

We have a hard product to sell. I think more non-standard techniques are required. Also, better quality control on some of the mails that went out.

BACKGROUND

Please describe your company and position.

I am the Project Manager of ConnectCo Tech (PTY) LTD

Describe what your company does in a single sentence.

ConnectCo is a leading digital aggregator that aims to serve as a catalyst within the ever-changing connectivity and digital environment. By combining professional service with cutting-edge connectivity solutions, ConnectCo seeks to be at the forefront of online innovation. We delve in all things connectivity and technology based.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Level180 to accomplish?

• To assist in reaching out to B2B customers and market our products to them
• Build relationships with the leads that do come through

SOLUTION

How did you find Level180?

Referral

Why did you select Level180 over others?

• Great culture fit
• Referred to me
• Company values aligned
• Proposed results at the eend of the campaign was compelling

How many teammates from Level180 were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Developed a comprehensive marketing platform focused on direct email marketing strategies. 
• Established an efficient and user-friendly platform to facilitate direct marketing efforts via email, enhancing outreach to target audiences. 
• Crafted compelling email content tailored for diverse B2B campaigns promoting our products. 
• Created engaging and persuasive email copies to effectively communicate product features and benefits to B2B leads, ensuring relevance and resonance with the target audience. 
• Executed personalized follow-ups through emails, WhatsApp messages, and texts to nurture leads.
• Implemented a proactive approach in maintaining communication with leads, utilizing various channels to further engage and foster relationships. 
• Managed scheduling of meetings with prospective clients. 
• Organized and coordinated meetings with potential clients, ensuring efficient timing and smooth logistics for fruitful interactions.
• Provided comprehensive support post-meetings to sustain client relationships. 
• Assisted in post-meeting follow-ups, addressing queries, providing additional information, and nurturing relationships to strengthen connections established during meetings. 
• Generated detailed bi-weekly reports outlining campaign performance and proposed enhancements. 
• Produced in-depth reports analysing the effectiveness of campaigns, offering insights, and recommending strategic adjustments to optimize performance and achieve better results.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. The increased meetings we were able to schedule with interested customers. 
2. The open and reply rates on the email campaigns

Describe their project management. Did they deliver items on time? How did they respond to your needs?

1. All requests were delivered on time. 
2. We had regularly scheduled meetings to discuss progress and possible adjustments 
3. A whatsapp group was created for us so that I could reach out immediately and get quick responses when needed 
4. Every time a meeting was requested by us,180 was able to schedule as soon as possible to aid with our requests.

What was your primary form of communication with Level180?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

1. Their overall service and attention to detail when it came to our requests. 
2. Their friendly staff was a pleasure to work with and was always happy to help no matter how small or big our requests were.

Are there any areas for improvement or something Level180 could have done differently?

I can not think of any at this moment

BACKGROUND

Please describe your company and position.

I am the Chief Bottlewasher of Ms Moneypenny

Describe what your company does in a single sentence.

We are virtual executive assistants; saving our clients time to focus on strategic and operational tasks and providing more quality time in their lives.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Level180 to accomplish?

• Marketing Ms Moneypenny to South Africa
• Introducing the Ms Moneypenny brand to new clients

SOLUTION

How did you find Level180?

• Referral

Why did you select Level180 over others?

• Referred to me

What was the size of Level180’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scheduling marketing emails directed to ideal client Inboxes for a high read and click rate therefore targeting new clients and a possible new market not previously targeted.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Introductions to new clients

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Kaley and Martin are professional and their feedback was prompt. They communicated often and requested feedback on outcomes by following up on introductions. Weekly meetings were scheduled to check in and update on targets and click rates.

What was your primary form of communication with Level180?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

I loved the way that Kaley and Martin would tweak the target each week to ensure that the correct communications were going to the exact audience we needed. They pushed and pushed until they got the results that they wanted.

I didn't need to check in with them on where the project was. They had their finger on the button at all times. They were professional, kind, thoughtful, and caring. You can feel how much they value your business, and they are considerate of you as a client. They are invested in the performance of your business. I highly recommend Level180.

Are there any areas for improvement or something Level180 could have done differently?

They did a great job. I have no negatives in my dealings with them at all; only the utmost respect and praise.

BACKGROUND

Please describe your company and position.

 I am the Managing Director of an information technology company 

Describe what your company does in a single sentence.

Enterprise AI Platform Company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Level180 to accomplish?

• Improve volume of sales leads
• Improve quality of sales leads

SOLUTION

How did you find Level180?

Direct marketing approach

Why did you select Level180 over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit

How many teammates from Level180 were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Level 180 generates leads and sets up appropriate meetings with the correct employees of potential customers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Level 180 have worked closely with our company until we were getting meetings weekly with appropriate people in target companies which have good potential to become customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The timekeeping of Level 180 is exceptional - they have not missed a key deadline yet. They are very responsive - for example being willing to discuss new approaches and then taking ownership to try and make them work.

What was your primary form of communication with Level180?

Virtual Meeting

What did you find most impressive or unique about this company?

Flexibility, integrity and desire to make things work.

Are there any areas for improvement or something Level180 could have done differently?

Level 180 is always looking to improve - a positive quality.

BACKGROUND

Please describe your company and position.

I am an executive at Trade Shield

Describe what your company does in a single sentence.

Trade Shield maximizes profitability when selling to business customers on terms.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Level180 to accomplish?

• Standardize sales data
• Automate sales processes

SOLUTION

How did you find Level180?

• Referral

Why did you select Level180 over others?

• Great culture fit
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Set up and manage automation on Pipedrive (CRM) and our proposal software. Provide daily, weekly,and monthly sales stats. Assist in coaching the sales team to better performance General reporting

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We didnt have specific progress metrics.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We work on a 2-week sprint basis and items were planned and delivered on in this cadence. This wasn't really a project-based interaction.

What was your primary form of communication with Level180?

• In-Person Meeting

What did you find most impressive or unique about this company?

I admired their flexibility in providing the services to our specific needs while also guiding us on best practices.

Are there any areas for improvement or something Level180 could have done differently?

Not at this stage.