We place a full-time AI operations specialist inside your company — trained on your industry, managed by us. Results in 90 days. $3,500/month.
5-minute audit or 15-minute call. Either way, no commitment.
It's 6:15 AM. You're already behind. Three missed calls from overnight — no voicemails. Two estimates from last week that nobody followed up on. Your office is asking where to find last month's job reports. You haven't finished your coffee.
Now look at the numbers.
Your estimators spend a third of their week on manual takeoffs. That's $60,000 a year in salary and overhead. On work that should take minutes.
Your office admin re-keys every field form into accounting by hand. Twenty hours a week. $27/hour all-in. Your dispatcher hand-assigns every job from a whiteboard. After-hours calls hit voicemail. 78% of callers won't leave one.
Quotes go out and nobody follows up. Your invoice cycle stretches 6–12 days because data sits in a truck cab instead of flowing to billing.
Add it up. A 25–50 person company burns $90,000 to $200,000 a year on work that should be automated.
You don't have a people problem. You have a process problem — and it's costing you $90K+ a year.
You bought the CRM. You bought the field service app. Your team used it for two weeks, then went back to clipboards. Software without someone running it is shelfware. Every contractor you know has $5,000–$15,000 in unused software subscriptions sitting on their credit card.
Ironback vs field service software →You could bring on an operations person who knows AI. That's $120K–$180K/year all-in. Three to six months to get up to speed — if they get up to speed at all. You manage them while AI tools change every quarter. And they still only cover one or two areas of the business.
Ironback vs hiring in-house →You gave ChatGPT a shot. Maybe you tried an AI voice agent or a field documentation app. Some of it worked. Most of it didn't stick. Nobody had time to configure it, connect it to your systems, or train the team. So it sits there. More shelfware.
Ironback vs DIY AI tools →It's the same story every time: somebody sells you a tool or a plan, then you're on your own. You don't have the time, the expertise, or the spare headcount. So nothing changes. That's why IRONBACK exists.
You don't hire a person from us. You hire IRONBACK. We place a full-time AI operations specialist inside your company. They show up in your Slack. They learn your team by name, your equipment, your codes, your service territory. They know the difference between a routine service call and a 2 AM emergency.
They're not a consultant who visits. They're not a temp who rotates. They're full-time, trained on your industry, and managed by us. When AI tools change — and they change every quarter — we retrain them. Your specialist stays current so you don't have to.
After-hours AI voice agents pick up every call. Missed calls get texted back. Emergency jobs get triaged and dispatched before your team wakes up.
See emergency dispatch automation →AI-assisted takeoffs cut estimating time by 50–70%. Photo-based workflows replace clipboard math.
Explore AI estimating →Digital job forms replace paper. Inspection reports auto-populate. OSHA, EPA, and industry-specific compliance paperwork gets processed — not piled.
See compliance automation →Open quotes chase themselves. Review requests go out on completion. Past customers hear from you again — automatically. Warranty expirations trigger outreach before the customer even thinks about it.
See follow-up automations →Smarter routing cuts windshield time and adds billable hours. Appointment reminders reduce no-shows. Crew coordination that doesn't take three phone calls.
See AI scheduling →Daily management briefings hit your inbox. You see what's actually happening — without asking five people.
See KPI scorecard →Low-stock alerts fire automatically. Parts ordering triggers when thresholds hit. Fewer emergency parts runs. Less downtime. No more Sunday-night inventory counts.
See inventory automation →One specialist. Everything from phones to paperwork to parts. Not a project that ends — a person who stays. Learn about AI operations staffing →
"Zero missed calls this week. Three open quotes followed up — two responded, one scheduled for Thursday. Digital forms are live across all six teams. Invoice cycle is down to 48 hours from nine days. I flagged two expired tech certifications — renewal reminders already sent."
— Maria, your IRONBACK specialist
She knows your team by name. She's in your Slack. She's not going anywhere. See a full morning briefing →
Takes 5 minutes. See exactly where your business is losing money to manual work.
| In-House AI Ops Hire | IRONBACK Specialist | |
|---|---|---|
| Annual cost | $120K–$180K all-in | $42K/year |
| Time to results | 3–6 months | 90 days |
| Areas covered | 1–2 | All 7: calls, estimating, docs, follow-up, dispatch, reporting, inventory |
| AI expertise | Maybe | Built in — and kept current |
| You manage them? | Yes | No — we do |
| Tools change quarterly? | Their problem (and yours) | Our problem |
| Turnover risk | Yours to absorb | Ours to cover |
Your next hire costs $45,000–$65,000 all-in and covers dispatching or admin work — not both. IRONBACK costs $42K/year and covers all seven operational areas. Less money. Seven times the coverage.
These figures come from published industry case studies and third-party research. They represent what's possible when AI operations are deployed properly across service businesses.
AI voice agent replaced voicemail for after-hours calls. Booking rate increased 258% because callers got an immediate response instead of leaving a message.
Source: Avoca AI, HVAC contractor case study
AI-powered field coaching helped technicians improve close rates and average ticket values. Revenue increase tracked over 12 months.
Source: RILLA, home services contractor case study
When field forms go digital and auto-populate into accounting systems, the office admin who spent 20 hours/week re-keying data gets that time back.
Source: Industry average, digital job forms deployment
They don't leave a message. They call the next company. After-hours AI voice agents pick up every call — and the caller doesn't know the difference.
Source: Forbes / Nectafy research
When job completion data flows directly from the field to billing, invoices go out the same day instead of sitting in a truck cab for a week.
Source: Industry average, field-to-billing automation
Manual takeoffs that took 2–4 hours take 30–60 minutes with AI assistance. Your estimator handles more quotes per week without working weekends.
Source: Industry average, AI estimating tools
We audit your entire operation — call paths, estimating processes, paper forms, manual steps. We identify where AI fits and present a prioritized roadmap with projected savings.
Your specialist starts implementing. Digital forms replace paper. AI voice agents go live. Estimating workflows get rebuilt — and automated follow-up starts chasing your open quotes the same week. Dispatch gets smarter. One area at a time, live and working with your team before we touch the next.
Once everything's built, your specialist shifts to running, optimizing, and expanding. New AI tools hit the market every quarter. Your specialist tests them, rolls out the ones that work, and skips the rest. You don't manage any of it. We do.
5-minute audit or 15-minute call. No commitment either way.
You run a specialty service business. $2M to $15M in revenue. 25 to 50 employees. You've got dispatchers, estimators, admins, and field crews. Half their day disappears into manual work.
Fire sprinkler. Commercial fire suppression. Compressed air. Steam boiler. Biohazard cleanup. Standby generator. Mobile hydraulic repair. Emergency tree removal. Commercial garage door. Marine diesel. If the work is high-urgency and field-based, we've probably built a playbook for it.
If your team spends more time on paperwork than on the job site, we should talk.
ChatGPT costs $20/month. An AI voice agent costs $200/month. A field documentation app costs $150/person/month. The tools aren't the bottleneck.
The bottleneck is the person. Someone has to pick the right tools, configure them for your industry, wire them into your existing systems, train your team, and keep everything running when the tools change every quarter.
That person costs $120K–$180K/year — if you can find them. And finding someone who knows both AI operations and your business? Good luck.
That's what IRONBACK is. We hire that person. We train them. We manage them. You get the output. See the full comparison →
$120K–$180K/yr, 3–6 months to ramp, covers 1–2 areas.
They build a plan and leave. You're on your own to execute.
Tools without someone running them are shelfware.
Generic call centers don't know your trade or your codes.
Phone answering is one of seven areas. Not the whole solution.
View all comparisons →Most of what we build runs on a private system in your office. Customer lists, pricing, internal documents — none of it touches the internet. For tools that need more power, we use a commercial platform that's legally prohibited from using your data for anything other than the immediate task.
Your IRONBACK specialist sets it all up and manages it. Total infrastructure cost: under $750/month.
Your customer data, pricing, SOPs, and service history stay on a machine in your building. Nobody else sees them. About 70% of all AI workflows run here.
For tasks that need top-tier AI — like estimating from photos or handling after-hours calls — we use platforms that are contractually barred from keeping or learning from your data.
You don't configure servers or manage software. Your specialist deploys the infrastructure, keeps it running, and handles every update. You just use it.
Takes 5 minutes. Answer a few questions about your business and your team. You'll see exactly where you're losing time and money to manual work.
Start your audit →215 minutes. We'll walk through your audit results and talk about what IRONBACK could look like inside your company. No pitch. Just a conversation.
Book your call →3If it's a fit, we start the full assessment. Two weeks later, you have a roadmap. Then your specialist starts building.
See pricing →Your IRONBACK specialist doesn't just recommend tools — they build, deploy, and manage automations across your entire operation. Here's what gets deployed in the first 90 days.
Optimizes tech schedules by job type, drive time, and skill match.
Learn more →Triages after-hours emergencies and pages on-call techs automatically.
Learn more →Sends review requests on job completion. Builds your reputation on autopilot.
Learn more →Monitors certifications, licenses, and inspection deadlines.
Learn more →Low-stock alerts and automated reorders when thresholds hit.
Learn more →Qualifies inbound leads by job value, urgency, and service area.
Learn more →Field photos auto-attach to job records and populate reports.
Learn more →Schedules recurring service before equipment fails.
Learn more →Weekly management briefing with the numbers that matter.
Learn more →5-minute assessment. See exactly where your business is losing money to manual work.
Run your audit →Plug in your numbers. See projected savings from AI operations in your business.
Calculate ROI →See how AI-assisted takeoffs cut estimating time by 50-70%.
Try the demo →See how AI-optimized dispatch cuts windshield time and adds billable hours.
Try the demo →Hear what your after-hours AI voice agent sounds like on a real call.
Listen now →ServiceTitan, Jobber, BuildOps, InspectPoint, and 60+ more field service tools.
Browse integrations →Run your free AI Operations Audit. See the numbers. Then decide.