JP2581402B2 - Output waiting report reduction method - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a method for reducing reports waiting for output, and more particularly to a method for reducing reports waiting for output by notifying a printer or the like of a fault condition.

[0002]

2. Description of the Related Art Conventionally, when an operator makes a report output request after executing a job of an online program through a terminal device and a failure occurs in a report output means (hereinafter referred to as a printer device), the terminal device is handled. Is not notified that a failure has occurred in the printer device. For this reason, the output request from the operator has been waiting in a possible state (receivable state). That is,
The user had to wait until the printer failed and the report was printed out.

[0003]

In the conventional method described above, once an operator makes an output request to the printer, even if a failure occurs in the printer, the output remains in the output request state during that time. However, since the operator cannot grasp the situation, the operator waits for the output of the report until the printer is restored.

Similarly, when an operator handling another terminal device issues an output request to the printer device,
There is a drawback that the number of reports waiting for print output increases, and the smooth operation of the system is hindered.

[0005]

SUMMARY OF THE INVENTION According to the present invention, there is provided a method for reducing a report waiting for an output in an online system having a plurality of terminals, wherein an operator outputs a report from a at least one terminal during a report output request after executing a job. When a failure occurs, a failure notification unit that notifies the plurality of terminal devices of a failure status of the output device, and a notification from the failure notification unit allows each operator of the plurality of terminal devices to communicate with the output device. And a handling determining means for determining whether to continue the report output request.

[0006]

Next, the present invention will be described with reference to the drawings.

FIG. 1 is a block diagram showing one embodiment of the present invention. The method of reducing the output waiting report in this embodiment is as follows.
As shown in FIG. 1, a case will be described as an example where three terminal devices, that is, a terminal device A1, a terminal device B2, and a terminal device C3 are connected in an online system.

The terminal device A1, the terminal device B2 and the terminal device C3 are connected to a printer device 5 as an output destination via a failure notifying means 6. Further, a handling determination means 7 is connected to the terminal device A1.

The terminal B2 and the terminal C3 are similarly connected to the handling judging means 7, but are not shown in FIG.

Next, the operation of the embodiment constructed as described above will be described.

First, the operator operates the terminal device A1 to execute a job of the online program, and then creates a report as a result of the execution. When the report is completed, the operator sends a report printout to the printer device 5. Make a request.

Here, if a failure occurs in the printer device 5 after the operator issues a print output request 4 to the printer device 5, the failure notification means 6 sends the failure status of the printer device 5 to the terminal device A1. Notify. Upon receiving the notification that a failure has occurred in the printer device 5, the terminal device A1 handles the report created by the handling determination means 7, that is, waits until the failure of the printer device 5 is recovered. Alternatively, the output request to the printer device 5 is temporarily stopped, and it is determined whether the output request is made again later.

When the operator executes a job and creates a report through another terminal device (terminal device B2, terminal device C3) while a failure occurs in the printer device 5, the failure notifying means 6 similarly operates the terminal device. The device B2 and the terminal device C3 are also notified of the occurrence of a failure in the printer device 5, and determine whether to wait until the failure is recovered or to cancel the print output request.

[0014]

As described above, the output waiting report reduction method according to the present invention is used when a failure occurs in the printer while the operator requests the printout of the report created by the terminal device. In addition to notifying the operator of the failure status, the operator can determine whether to request the report output as it is or to interrupt the request and request it later.

Further, when a failure occurs in the printer, the other users who have created the reports are notified of the failure status, so that it is possible to suppress an increase in useless output waiting reports. There is an effect that a proper operation can be measured.

[Brief description of the drawings]

FIG. 1 is a block diagram showing one embodiment of the present invention.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Terminal device A 2 Terminal device B 3 Terminal device C 4 Output request 5 Printer device 6 Failure notification means 7 Handling judgment means

Claims (1)

(57) [Claims] In an online system having a plurality of terminal devices, when an operator fails in an output device during a report output request after executing a job from at least one terminal device, the output is output to the plurality of terminal devices. Fault notifying means for notifying a fault condition of the device, and handling determination for determining whether or not each operator of the plurality of terminal devices should continue a report output request to the output device based on the notification from the fault notifying means. Means for reducing output waiting reports.