JP2877049B2 - Operation support simulator - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an operation support simulator, and more particularly to an operation support simulator for simulating operation support contents of a help function in maintenance work of a maintenance terminal of a private branch exchange.

[0002]

2. Description of the Related Art Conventionally, a maintenance terminal of a private branch exchange can simulate the operation support contents of a help function in order to accurately grasp a complicated service function during a maintenance work. As an operation assisting simulator that simulates such an operation assisting operation for an operator, an invention described in Japanese Patent Application Laid-Open No. Hei 3-70077 (title: "CAD user assisting method") is known.

[0003] In this conventional simulator, the functions and commands of computer-aided design (CAD) are presented in a moving image display and explained by voice, so that complicated simulation explanations using characters can be avoided. The operation can be easily understood by the operator.

[0004] In such a simulator, an operation training simulation program is provided separately from the maintenance program, and the operation training simulation is terminated after the operator confirms the simulation of the operation training contents. After that, the operator performs an operation based on the contents of the simulation.

[0005]

However, in the above-mentioned conventional operation support simulator, the operation method or the like of the simulation can be easily confirmed by displaying a moving image or voice description, but the operation training contents are stored. Therefore, the actual operation (application execution) cannot be performed for the simulated operation training content. Therefore,
If the operator wants to execute the contents of the simulation as it is, after ending the simulation state, it is necessary to similarly operate and execute the contents of the operation training by the simulation, which deteriorates the operability.

The present invention has been made in view of the above points, and has as its object to provide an operation support simulator that can execute a simulation and an actual operation mode by one program.

[0007]

To achieve the above object, according to the Invention The operation support simulator invention according to claim 1, exchange
An input unit for inputting data by an operator provided in a maintenance terminal of the switchboard, and provided in the switchboard for analyzing input data from the input unit and performing control for executing a simulation and an application based on a program. When a simulation request and data are input from the input unit via the program control unit and the program control unit, a simulation of the operation content is executed, and the operation content is stored. When a retrieval request is input from the simulation unit, a simulation function unit provided in the exchange for retrieving, reading and transmitting the stored simulation operation contents, and an input operation from the input unit. Execute the corresponding application and execute the simulation operation from the simulation function section. That includes and application <br/> down execution unit provided in the switching equipment, displays the response of the application execution unit, and a display unit provided to the maintenance terminal of the exchange,
The simulation function section allows the operator to input data from the input section.
Performs a simulation of the operation
Remembers the operation of the operation and retrieves it from the input unit.
Control by the program control unit based on the
Search and read the saved operation support contents, and
It is sent to the application execution unit .

[0008]

[0009] In operation support simulator invention such claim 1 Symbol placement, stores operation content at the time of running the simulation, searching operation support contents of simulation that the storage by the retrieval request, reads Since the application is executed in the actual operation mode, the simulation and the actual operation mode can be executed by one program, and the operation training content by the executed simulation can be searched, read, and executed in the actual operation mode as it is. it can. Ma
In addition, this simulator is an exchange maintenance terminal and exchange
Applied to

[0010] When the operation support simulator of claim 2 Symbol placing of the invention, equipped with an on-line program, which Ritori blanking request from the input unit is input to the exchange, simulated
The simulation contents Deployment function unit simulation function unit has stored via the application execution unit you characterized by delivering the online program.

[0011]

Next, an embodiment of the operation support simulator of the present invention will be described in detail with reference to the drawings.

FIG. 1 is a block diagram showing the configuration of an embodiment of an operation support simulator according to the present invention. The embodiment of FIG. 1 has an input unit 1 for an operator to input data.
01, a display unit 102 for displaying input data and processing data from the input unit 101, a program control unit 103 for analyzing input data from the input unit 101 and controlling simulation and application execution based on a program, It has a simulation function unit 104 and an application execution unit 105.

The simulation function unit 104 executes a simulation of the operation support contents under the control of the program control unit 103, and stores the simulation.
Based on the retrieval request data input from 01, the stored operation support contents of the simulation are searched, read out and transmitted.

The application execution unit 105 includes:
The application is executed by the input from the input unit 101, and the operation support content of the simulation from the simulation function unit 104 is executed by the control of the program control unit 103 based on the input retrieve request.

FIG. 2 shows a simulation function unit 1 shown in FIG.
FIG. 4 is a block diagram showing a detailed configuration of the fourth embodiment. 2, the simulation function unit 104 includes a simulation execution unit 201, a simulation storage unit 202, and a retrieval execution unit 203. The simulation execution unit 201 controls execution of a simulation input by the operator from the input unit 101. The simulation storage unit 202 stores the content of an operation in the simulation mode executed by the simulation execution unit 201. The retrieve execution unit 203 is provided in the simulation storage unit 20
2 is retrieved by the retrieval request from the input unit 101, read out, and read out from the program control unit 1
03 to the application execution unit 201.

Next, the operation of this embodiment will be described.

In FIG. 1, data input by the operator from the input unit 101 is sent to the program control unit 103. The program control unit 103 analyzes the input data and controls the simulation function unit 104 to execute a simulation of the operation support content when a simulation request is made. Further, the program control unit 103 controls the application execution in the application execution unit 105 .

In FIG. 2, a simulation function unit 1
When an operator's simulation request is input from the input unit 101 via the program control unit 103, the simulation execution unit 201 of 04 sends a request for the simulation mode to the application execution unit 105, and transmits the input data in the simulation mode. At the same time, the simulation execution unit 2 is stored in the simulation storage unit 202.
01 stores the contents of the operation in the simulation mode executed. The application execution unit 105 recognizes that the mode is the simulation mode, and performs processing on the input data.

The simulation execution unit 201
, When Ritori blanking request of the operator from the input unit 101 via the program control unit 103 is input, and sends the Ritori blanking request for retrieval execution unit 203. Then, retrieval executing section 203, and sends the <br/> Ritori blanking request to the application execution unit 105, and sends read the operation contents of the simulation are stored in the simulation memory unit 202.

Thus, the simulation execution unit 2
01 is the input unit 1
The application is automatically executed by the application execution unit 105 in accordance with the input data from the application 01. The application execution unit 105 recognizes that the mode is the retrieval execution mode, and responds to the input data. In this case, these processing contents are displayed on the display unit 102 and provided to the operator.

As described above, one program stored in the program control unit 103 enables simulation by the simulation function unit 104 and execution of an application in the actual operation mode by the application execution unit 105. Further, the simulation function unit 1
The contents of the operation training by the simulation executed in step 04 are searched, read out, and the application execution unit 105 can execute the application in the actual operation mode (can execute the retrieval).

Therefore, in this embodiment, it is not necessary for the operator to operate and execute the contents of the operation training based on the simulation after the simulation is completed as in the prior art, thereby improving the operability. I do. In addition, since the operation training content by the executed simulation can be directly executed in the actual operation mode, it can be used as an operation training terminal.

Next, an example in which the embodiment shown in FIGS. 1 and 2 is applied to a maintenance terminal of a private branch exchange will be described.

FIG. 3 is a block diagram showing a configuration when the embodiment shown in FIGS. 1 and 2 is applied to a maintenance terminal of a private branch exchange. In FIG. 3, the input unit 101 and the display unit 102
Maintenance terminal 401 having a program control unit 10
3, a system configuration including a private branch exchange 402 including an application execution unit 105, a simulation execution unit 201, a simulation storage unit 202, a retrieve execution unit 203, and an online program 301.

Next, the operation of the maintenance terminal 401 and the private branch exchange 402 will be described. In FIG. 3, in a normal mode other than the operation support simulation, an operator inputs a command to the private branch exchange 402 from the input unit 101 of the maintenance terminal 401. This input command is sent directly from the program control unit 103 to the online program 301 via the application execution unit 105. The online program 301 executes a response process to the transmitted command, and the response process data is displayed on the display unit 102 through the program control unit 103 and notified to the operator.

Next, when the operator inputs a simulation mode request for simulating the help function in the maintenance work from the input unit 101, the simulation mode request data is sent to the application execution unit 105 through the simulation execution unit 201. . The command input by the operator is also sent to the application execution unit 105.

Since the received request is in the simulation mode, the application executing unit 105 does not send the command to the online program 301 when receiving the command, and
5 executes the application. The processing data of the application execution in the application execution unit 105 is displayed on the display unit 102 and notified to the operator. Further, a command input from the input unit 101 during the simulation mode is stored in the simulation storage unit 202.

[0028] Here, the operation contents the operator has executed in simulation mode, when attempting to perform the actual private branch exchange 402, simulated <br/> Ritori blanking request by operating the input unit 101 by the operator It is sent to the application execution unit 105 through the execution unit 201. Further, the contents of the operation by the simulation stored in the simulation storage unit 202 by the retrieve execution unit 203 are transferred to the simulation execution unit 201 and the application execution unit 1.
05 to the online program 301.

Thus, the online program 301
Performs a response process to the operation content by the simulation stored in the simulation storage unit 202 fetched through the application execution unit 105, and the response processing data is displayed on the display unit 102 through the program control unit 103, and is displayed to the operator. Notified. As a result, for example, the time for the maintenance work at the maintenance terminal of the private branch exchange is reduced, and the maintainability is also improved.

[0030]

As described above, according to the present invention,
The contents of the operation at the time of executing the simulation are stored, and the stored operation support contents of the simulation are searched by a retrieve request, read out, and the application is executed in the actual operation mode. The operation mode can be executed, and the operation training contents obtained by the executed simulation can be searched, read out, and executed in the actual operation mode as it is. Therefore, when the expected result is obtained in the simulation mode, the same operation is performed by the retrieval execution. Application can be executed without repeating
Operability can be improved.

Further, according to the present invention, when the present invention is applied to an exchange and its maintenance terminal, the time for maintenance work of the private branch exchange and the like through the maintenance terminal can be shortened, and maintainability can be improved.

[Brief description of the drawings]

FIG. 1 is a block diagram showing a configuration of an operation support simulator according to an embodiment of the present invention.

FIG. 2 is a block diagram illustrating a detailed configuration of a simulation function unit in FIG. 1;

FIG. 3 is a block diagram showing a configuration when the embodiment shown in FIG. 1 is applied to a maintenance terminal of a private branch exchange;

[Explanation of symbols]

 Reference Signs List 101 input unit 102 display unit 103 program control unit 104 simulation function unit 105 application execution unit 201 simulation execution unit 202 simulation storage unit 203 retrieve execution unit 301 online program 401 maintenance terminal 402 private branch exchange

Continuation of front page (56) References JP-A-6-242719 (JP, A) JP-A-6-138813 (JP, A) JP-A-5-227280 (JP, A) JP-A-7-154474 (JP) JP-A-63-60654 (JP, A) JP-A-1-288153 (JP, A) JP-A-5-145625 (JP, A) JP-A-8-16092 (JP, A) (58) Surveyed field (Int.Cl. ⁶ , DB name) H04M 3/60 H04M 3/30 G09B 9/00 G09B 9/052 G06F 17/00

Claims (2)

(57) [Claims] An input unit provided at a maintenance terminal of an exchange, for inputting data by an operator, and performs control for analyzing input data from the input unit and executing simulation and application based on a program . A program control unit provided in the exchange, and when a simulation request and data are input from the input unit via the program control unit, a simulation of the operation content is executed, and the operation content is stored. When a retrieval request is input from the input unit, retrieves a stored simulation operation content, reads out and transmits the simulation operation content, and provides a simulation function unit provided in the exchange. The application corresponding to the input operation from the input unit is executed, and the simulation from the simulation function unit is performed. Application executes the operation contents of Shon, the application execution unit provided in the switching equipment, displays the response of the application execution unit, the exchange
A display unit provided on a maintenance terminal of the exchange, and
The operator inputs data from the input section
Run a simulation of the operation
The operation contents of the simulation are stored, and the
To control the program control unit based on the retrieve request
Therefore, the stored operation support contents are searched and read out.
An operation support simulator for transmitting the data to the application execution unit . 2. The exchange has an online program.
For example, the simulation function unit that transmits the simulation content the simulation function unit is stored when the Ritori blanking request is inputted from the input unit to the online program via the application execution unit claim 1 Symbol mounting operation support simulator characterized.