JP3569369B2 - Certificate issuing machine - Google Patents

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
According to the present invention, various certificates such as a resident's card and a seal registration certificate can be issued automatically by the applicant himself / herself by directly selecting necessary documents without going through the window of the government office. Related to automatic certificate issuing machines.
[0002]
[Prior art]
Conventionally, if you want to obtain certificates such as a resident's card or a seal registration certificate through the counter, the applicant himself goes to the government office, first fills out the application form without missing the address, name, etc. hand in. Then, based on the application form, the contact person at the government office prepares the relevant documents by inputting the necessary items from the input unit of the document preparation system, stamps it with a public seal, stops it with a stapler, etc., and exchanges it for a fee It was necessary to take steps such as handing over to the applicant.
[0003]
On the other hand, recently, an automatic certificate issuing machine that automatically issues a resident's card etc. has been installed near the office of the government office, and when the office is crowded or the office is closed on Sunday etc. The certificate can be obtained automatically without going through the window.
[0004]
In such a certificate issuing machine, necessary documents are created on the spot, and the applicant obtains the necessary documents using, for example, his / her own personal identification card (ID card). There is an advantage in that documents can be obtained in a relatively short time as compared with the case where the person in charge at the counter handles them, and that necessary documents can be obtained even when the office is closed.
[0005]
[Problems to be solved by the invention]
Such an automatic certificate issuing machine creates a log in the event of an error, stores the log in a hard disk as storage means, and transmits the log to a host via a communication line. In the event of a failure, the fact could not be stored on the hard disk, and the certificate issuing machine could not confirm the log at the time of the failure.
[0006]
Then, only after the service person arrives, it becomes clear why the automatic certificate issuing machine has failed, and the user is relieved, but still search the automatic certificate issuing machine, etc. There was a limit to the serviceman's response, and the serviceability was insufficient from the viewpoint of quick repair of failure.
[0007]
SUMMARY OF THE INVENTION The present invention has been made to solve the above-described problem, and in the case where the storage means of the automatic certificate issuing machine has failed, the operating status at that time is printed via a medium, so that a service man who rushed can be rushed. Enables the operator to find out the cause of the failure of the automatic certificate issuing machine simply by looking at the medium, thereby enabling quicker repair for the failure of the automatic certificate issuing machine. The purpose is to improve the trust of residents in the grant machine.
[0008]
[Means for Solving the Problems]
2. A certificate issuing machine according to claim 1, wherein said printer is configured to print said grant based on information stored in said storage means, and said certificate printed by said printer. a certificate automatic issuing machine having an outlet for discharging the objects, comprising a logging storage means for creating and storing a log at each step of the print processing of the grant was pre Symbol storage means fails If the printer, as the logging storage means based on the stored log printing the operation status at that time the media body, stored to a different storage unit and the outlet of the medium after printing It is characterized by comprising. Then, when the storage means in the automatic certificate issuing machine fails, the status at that time is printed by the printer, so that the cause of the failure can be known.
Further, the automatic certificate issuing machine according to claim 2 is the automatic certificate issuing machine according to claim 1, further comprising a display means for displaying the fact that the storage means has failed. And Then, if the storage means breaks down during operation by the user, the display means displays the fact.
Further, an automatic certificate issuing machine according to claim 3 is the automatic certificate issuing machine according to claim 1 or 2, further comprising an instruction unit for instructing printing of an operation status by the printer. Features. If a failure occurs in the storage unit while the user is operating the automatic certificate issuing machine, the instruction unit can instruct whether or not to print the operation status at that time.
Subsequently, an automatic certificate issuing machine according to claim 4 is the automatic certificate issuing machine according to any one of claims 1 to 3, wherein the automatic issuing machine according to any one of claims 1 to 3 discharges the issued substance to an outlet. It is characterized by comprising a solenoid for switching storage of the medium in the storage section.
[0009]
BEST MODE FOR CARRYING OUT THE INVENTION
An embodiment in which the automatic issuing machine of the present invention is applied to an automatic certificate issuing machine that issues a resident's card, a seal registration certificate, and the like will be described with reference to the drawings. First, the external configuration of the automatic certificate issuing machine according to the present embodiment will be described with reference to FIG.
[0010]
Although not shown, a magnetic tape (not shown) on the front panel of the housing 1a of the automatic certificate issuing machine 1 records various information such as a user ID identification code including a personal identification number of each user. Case) or a card insertion slot 2a for inserting an ID card equipped with an IC chip (in the case of an IC card), and a card reader 2 (see FIG. 2) provided behind the card insertion slot 2a. Have been.
[0011]
A call button 22 is provided on the side of the card insertion slot 2a for calling, when a trouble occurs in the automatic certificate issuing machine 1 such as running out of paper or the like, a maintenance technician who solves the trouble. ing. Above the call button 22, a CRT display device 3 is provided as a display means for displaying, for example, an operation method, guidance, and the like. A touch panel 4 is provided to allow a user to input desired information by touching the touch panel.
[0012]
On the side of the touch panel 4, a coin insertion slot 5a and a bill insertion slot 6a for paying a fee are formed, which are respectively provided with a coin sorting and collecting device 5 and a bill collecting device 6 (both refer to FIG. 2). Communicating. Below the coin insertion slot 5a and the bill insertion slot 6a, a takeout opening 8 for taking out change and receipts is provided. In addition, a certificate outlet 7 for discharging a certificate such as a resident's card printed by a laser printer 11 (see FIG. 2) described later is formed beside the outlet 8.
[0013]
An assist bar 42 is provided below the call button 22 so that a person using a wheelchair can easily operate the certificate issuing machine 1 when using the certificate issuing machine 1.
[0014]
Further, under the assist bar 42, a part of the housing 1a is dug in a size enough to fit below a knee of a person in a wheelchair so that a user of the wheelchair can easily use it. A shock absorbing sheet 44 for absorbing a shock when a part of a wheelchair collides is provided on the inner surface of the dug 43. The height of the automatic certificate issuing machine 1 is set to, for example, 130 cm so that a user of a wheelchair can easily use it.
[0015]
Above the touch panel described above, an operation display 10 for displaying whether the automatic certificate issuing machine 1 is in a usable state or in an unusable state is provided.
[0016]
Next, an electrical configuration of the automatic certificate issuing machine 1 will be described with reference to FIG.
[0017]
The automatic certificate issuing machine 1 according to the present embodiment operates according to a command from the CPU 13 connected to the host computer 31 and constitutes a failure detection unit for the hard disk 17 described later. The CPU 13 includes the card reader 2 described above, a CRT display device 3 as a display device, a touch panel 4 as an instruction device, a coin sorting and collecting device (coin mech) 5, a bill collecting device (bill bali) 6, and a caller. The button 22, the journal printer 12 for printing a receipt, the utterance device 16 for explaining the operation method and the like by voice, and the CPU 13 are controlled to operate the automatic certificate issuing machine 1 according to a predetermined process. A hard disk 17 as a storage means for storing an operation program for issuing a certificate, and a remote operation for notifying maintenance personnel of the operating status of the automatic certificate issuing machine 1 and that the call button 22 has been pressed. The panel 33, the laser printer 11 as the delivery means in the present invention, and the document printed by the laser printer 11 are duplicated. A stapler 14 for binding the ends of the documents when the sheets are stacked, a stamping machine 15 for marking the documents, a paper transport unit 51 for transporting and aligning the documents, and a document from the paper transport unit 51. The paper discharge unit 53 for receiving and receiving it to the applicant is connected to a solenoid 84 for switching the path of the certificate. The program for operating the automatic certificate issuing machine 1 is transferred from the hard disk 17 to the RAM 19 and operates based on the program.
[0018]
Note that a host computer 31 is connected to the CPU 13, and a database 32 is connected to the host computer 31.
[0019]
Next, the operation of the certificate automatic issuing machine 1 of this embodiment will be described with reference to a flowchart shown in FIG. 10.
[0020]
In the automatic certificate issuing machine 1 of the present embodiment, the CRT display device 3 normally displays a screen prompting insertion of a card as shown in FIG.
[0021]
The CPU 13 constantly monitors whether or not the ID card is inserted, and when detecting the insertion of the ID card (step 1. Hereinafter, the steps are simply referred to as S), instructs the card reader 2 to read data. Then, a log indicating that the ID card has been inserted is created (S101). Here, the log creation subroutine is performed every time an event occurs (S101 to S107), but will be described collectively when the description of the main routine ends. Then, the card reader 2 reads the data recorded on the ID card, and transfers the data to the CPU 13. The CPU 13 checks whether or not the inserted ID card is a card for the automatic certificate issuing machine (S2).
[0022]
If this card is not a card for the automatic certificate issuing machine 1 (S2: NO), the ID card is ejected from the card insertion slot 2a (S3), and a log is created (S108), indicating that the card is not a correct card. The information is displayed on the CRT display device 3 (S4).
[0023]
On the other hand, if the inserted card is a card for the automatic certificate issuing machine 1 (S2: YES), a password guidance process is performed (S5) and a log is created (S102). This causes the CRT display device 3 to display a screen prompting the user to input a personal identification number as shown in FIG. 4, and also sends a signal to the utterance device 16 to utter, for example, "Please input a personal identification number." .
[0024]
Then, it is determined whether or not the user has pressed the touch panel 4 to input a password, and if the password has been input (S6), a log is created (S103). Thereafter, the CPU 13 records the password on the ID card. The user ID identification code of the user and the input personal identification number are transmitted to the host computer 31. The host computer 31 checks the user ID identification code transmitted from the CPU 13 against the personal identification number (S7), and thereafter creates a log (S104). If the personal identification number is not correct for the user ID identification code (S8). : NO), the fact is transmitted to the CPU 13, and the password guidance process is performed again (S5). That is, a screen display for prompting the input of a personal identification number is displayed on the CRT display device 3, and the utterance device 16 is also uttered. If the password is correct (S8: YES), the CPU 13 ejects the ID card from the card insertion slot 2a, performs selection guidance processing (S10), and creates a log (S105). In this selection guidance processing, for example, a menu selection screen display as shown in FIG. 5 is displayed on the CRT display device 3 and a signal is also sent to the voice generating device 16 to say, for example, “Please select a required certificate”. Make them utter.
[0025]
The user can select a required menu by touching a portion of the touch panel 4 where a menu to be selected is displayed. The CPU 13 determines whether or not a selection input of this menu has been made (S11). When the selection input has been made (S11: YES), a copy number selection guidance process is performed (S12) and a log is created (S106). . In this copy number selection guidance process, for example, a screen display for prompting the selection of the number of copies shown in FIG. 6 is displayed on the CRT display device 3 and a signal is also sent to the utterance device to utter, for example, "Please select the required number of copies". . The user can select the required number of copies by touching the touch panel 4.
[0026]
If the number of copies has been input (S13: YES), the CPU 13 calculates the fee of the certificate selected by the user, and displays a screen prompting the user to insert a fee as shown in FIG. A log is created together with the display (S14) (S107). Then, the user enters a fee according to the fee display in S14 (S15). If the fee is a coin, it is inserted from the coin insertion slot 5a and enters the coin sorting and collecting device 5. If the bill is a bill, the bill is inserted through the bill insertion slot 6 a and enters the bill collection device 6. At this time, if necessary, change is paid out from the coin sorting and collecting device 5 and discharged from the take-out opening 8. The receipt is printed by the journal printer 12 and discharged from the outlet 8.
[0027]
Then, the CPU 13 displays a screen indicating that a certificate as shown in FIG. 8 is being created on the CRT display device 3, for example. At the same time, the CPU 13 receives the resident data read from the database 32 by the host computer 31, transfers the resident data to the laser printer 11, and prints it. Then, the user discharges the certificate desired by the user to the certificate discharge port 7 through the paper transport unit 51 and the paper discharge unit 53 (S19).
[0028]
Then, if the user takes out the certificate (S20: YES), for example, as shown in FIG. 9, an end guidance display screen is displayed on the CRT display device 3 (S21), and the process returns to the start. On the other hand, if the certificate is not taken out by the user even after the lapse of a certain time (S20: NO), the certificate is collected inside the automatic certificate issuing machine 1 (S22), and the process returns to the start.
[0029]
Now, the log creation process, which has been omitted, will be described with reference to FIG. The time at which the subroutine of creating a log is performed is previously set in the operation program transferred from the hard disk 17 and stored in the RAM 19 as described above. When the time to create the log comes, the CPU 13 accesses the hard disk 17 and, if the hard disk 17 is normal, that is, if a predetermined read / write operation is possible (S31: YES), the CPU 13 stores the current time (S1, S3, S4, The logs up to S5, S6, S7, S10, S12, S14) are written and created (S32), and the process returns to the main routine.
[0030]
On the other hand, if the normal hard disk 17, i.e. if it can not predetermined write (S31: NO), CPU13 determines that the error signal the CRT display device 3, a fault for example, as shown in FIG. 1 2 Is displayed (S33). When the administrator or the like presses the output instruction portion of the touch panel 4 on the CRT display device 3 (S34: YES), the CPU 13 sends a signal to the laser printer 11 to print a log in the RAM 19 (S35). The passage is switched by the solenoid 84. Then, the printing log is stored through the sheet transport unit 51 to the storage unit 90 (see FIG. 1 3) (S36). On the other hand, if the end portion of the touch panel 4 is pressed in S34, the process ends. If the procedure is inconvenient, the configuration may be such that the step of S34 is omitted and the printout is automatically performed.
[0031]
As described above, according to the present embodiment, when the hard disk 17 fails, the log at the time of failure can be printed by the laser printer 11, so that the certificate can be promptly obtained by looking at the printed matter. The cause of the failure of the automatic issuing machine 1 can be understood, and a smart maintenance service can be provided. This can contribute to improving the reliability of the automatic certificate issuing machine.
[0032]
In this embodiment, an example in which the present invention is embodied is shown. You may. It is also possible to provide a separate switch instead of the touch panel as a means for printing the log. Further, in this embodiment, a method of generating a log for each operation of the automatic certificate issuing machine is adopted, but the log generation interval may be further extended.
[0033]
【The invention's effect】
As apparent from the above description, the certificate automatic issuing machine according to claim 1, when a certificate automatic issuing machine memory means fails, the printer is capable of printing an operation status at that time Thus, the cause of the failure can be quickly identified, and a response can be made in accordance therewith, and the reliability of the user for the automatic certificate issuing machine can be improved. In addition, since a portion for storing the medium on which the log is printed is provided, it can be prevented from being seen by an unknown third party as a result of being discharged to the discharge port and being disposed of without permission.
Further, according to the automatic certificate issuing machine according to the second aspect, when the storage means has failed, the display means can display a message to that effect. In the event of a failure, it can be visually recognized in real time.
Furthermore, according to the automatic certificate issuing machine of the third aspect, it is possible to select whether or not to print a log, so that the operation by the attendant is ensured.
According to the certificate issuing machine of the fourth aspect, it is possible to switch between the portion for storing the medium on which the log is printed by the solenoid and the outlet for the delivery .
[Brief description of the drawings]
FIG. 1 is a perspective view illustrating an external configuration of an automatic certificate issuing machine according to an embodiment.
FIG. 2 is a block diagram showing an electrical configuration of the automatic certificate issuing machine of the present embodiment.
FIG. 3 is a view showing a screen display for prompting insertion of a card in the automatic certificate issuing machine according to the embodiment.
FIG. 4 is a diagram showing a screen display for prompting a password input in the automatic certificate issuing machine of the present embodiment.
FIG. 5 is a diagram showing a screen display for prompting menu selection in the automatic certificate issuing machine of the present embodiment.
FIG. 6 is a diagram showing a screen display for prompting selection of the number of copies in the automatic certificate issuing machine of the present embodiment.
FIG. 7 is a diagram showing a screen display for urging the user to input a fee in the automatic certificate issuing machine of the present embodiment.
FIG. 8 is a view showing a screen display indicating that a certificate is being created in the automatic certificate issuing machine of the present embodiment.
FIG. 9 is a view showing a screen display indicating completion of certificate creation in the automatic certificate issuing machine of the embodiment.
FIG. 10 is a flowchart showing the operation of the automatic certificate issuing machine of the present embodiment.
FIG. 11 is a flowchart showing an operation related to printing of a log by the automatic certificate issuing machine of the present embodiment.
FIG. 12 is a view showing a screen display of a failure in the automatic certificate issuing machine of the present embodiment.
FIG. 13 is a cross-sectional view of a portion where the storage unit of the automatic certificate issuing machine according to the present embodiment is disposed.
[Explanation of symbols]
3 CRT display device 4 Touch panel 11 Laser printer 17 Hard disk 90 Storage unit

Claims (4)

Storage means capable of storing information relating to a delivery desired by a user, a printer for printing the delivery based on the information stored in the storage means, and discharging the delivery printed by the printer Certificate issuing machine with a discharge port
Log creation storage means for creating and storing a log in each step of the printing process of the delivery,
If the previous term memory unit fails, the printer, the logging storage means based on the stored log printing the operation status at that time the media body, different from the discharge port the medium after printing An automatic certificate issuing machine characterized by being stored in a storage unit . The automatic certificate issuing machine according to claim 1,
An automatic certificate issuance machine comprising a display means for displaying the failure of the storage means. In the automatic certificate issuing machine according to claim 1 or 2,
Certificate automatic issuing machine characterized in that it comprises an instruction means for instructing a printing operation situation according to the printer. The automatic certificate issuing machine according to any one of claims 1 to 3,
An automatic certificate issuing machine, comprising: a solenoid for switching between discharge of the delivery to an outlet and storage of the medium in a storage unit .

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