JP3774256B2 - Restaurant ticket sales data processing system - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention is a restaurant in which a ticket vending machine for issuing merchandise (cooking) tickets according to customer orders is installed, and the ticket vending machine is provided with a function that can be used for cards other than currency and gift certificates. The present invention relates to a data processing system.
[0002]
[Prior art]
FIG. 7 is a diagram showing a conventional restaurant management system and a ticket vending machine. As shown in the figure, conventionally, in the restaurant 1, a plurality of (two in the figure) ticket vending machines 11, a data processing machine 12 such as a POS device, a ticket issuing machine 13, and the like are installed in the guest room 2, and the kitchen 3 A plurality of kitchen printers 16 connected to the dulling controller 15 are installed, and a store controller 14 is installed in the management room 4. The store controller 14 is connected to the data processor 12, the ordering controller 15, and the kitchen printer 16 through a communication line.
[0003]
Usually, the ticket vending machine 11 is often installed independently in the guest room 2, and on the surface there are a display 11-1, a cash slot 11-2, a change outlet 11-3, a food ticket issuing slot 11-4, and the like. Is provided. The customer selects a desired product from the menu displayed on the display 11-1, inserts a predetermined amount from the cash insertion slot 11-2, and obtains a food ticket from the food ticket issuing slot 11-4. The change is discharged from the change outlet 11-3. The meal ticket may be issued manually from the ticket issuing machine 13.
[0004]
When the customer gets to the seat, the handy terminal 17 is used to input the product number (product name) and the table number (this input may be performed by a staff member). The input data is received by the ordering controller 15 (using radio in the figure) and output to a predetermined kitchen printer 16 in the kitchen 3, where the output is used to produce the ordered product ( Cook.
[0005]
The data processor 12 is connected to the ordering controller 15, monitors the production status and sales status of goods, performs accounting processing, and transmits the data to the store controller 14. The store controller 14 is also connected to a data processor of another chain restaurant, and analyzes various data sent from the store controller 14 to calculate the amount of preparation and accounting processing. Performs various data processing necessary for management.
[0006]
[Problems to be solved by the invention]
However, as described above, in the conventional system, the ticket vending machine 11 is installed in the guest room 2 independently of the management system. For example, manual operation is required for displaying sold-out products or changing the product name. Moreover, the currency that can be used in the ticket vending machine 11 is usually 10 yen, 50 yen, 100 yen, 5 hundred yen coins, 1,000 yen and 10,000 yen bills, and other types of coupons and discount tickets other than currency and credit cards. There was a problem that the kind cannot be used.
[0007]
The present invention has been made in view of the above points, and by providing a function of removing the above-mentioned problems and issuing a temporary ticket from a ticket vending machine, a class of coupons and discount tickets other than currency, and credit cards It is an object of the present invention to provide a ticket sales data processing system that can also be used.
[0008]
[Means for Solving the Problems]
In order to solve the above-mentioned problems, the present invention provides a ticket processing data processing system for a restaurant comprising data processing means for processing accounting processing and product order data, and a ticket vending machine for issuing food vouchers , the ticket vending machine and the data processing means. was connected by a communication line, ticket vending machine, or a cash payment in accordance with the order of the customer, has the accounting function of Ru to select whether to issue a meal ticket of temporary ticket that shows the raw, a meal ticket of temporary ticket when that issue has been selected, provisional ticket NO. Is issued, a temporary ticket No. The data processing means includes a ticketing machine , receives the sales data of the temporary ticket from the ticket vending machine, stores it in the data file, and displays the temporary data displayed on the temporary ticket by the attendant. Ticket NO. Is entered, the entered provisional ticket NO. And temporary ticket NO. Against the door, do the fee calculated based on the sales data of the matching and data files, after accounting for temporary ticket has been made, and issues a meal ticket from the ticketing machine.
[0009]
DETAILED DESCRIPTION OF THE INVENTION
Embodiments of the present invention will be described below in detail with reference to the drawings. FIG. 1 is a diagram showing an example of the configuration of a restaurant ticket sales data processing system according to the present invention. As shown in the figure, the ticket sales data processing system of the present invention includes a ticket vending machine 11, a data processing machine 12, a ticket issuing machine 13, an ordering controller 15, and a kitchen printer 16, and a store controller. 14 is the same as the case of FIG. 7 in that the data processor 12, the ordering controller 15 and the kitchen printer 16 are connected by communication lines, but the ticket vending machine 11 is connected by data lines. The difference is that each ticket machine 11 is connected to the processor 12 and is monitored and managed by the data processor 12.
[0010]
Each ticket vending machine 11 has a CPU for performing data processing and a memory for storing various data (not shown in the figure), and has functions for displaying on the display 11-1, counting cash and change, and issuing meal tickets. It is comprised so that it may comprise.
[0011]
2, 3, and 4 are examples of images 11-5 that are sequentially displayed on the display 11-1 of the ticket vending machine 11. An operation procedure for obtaining a temporary ticket from the ticket vending machine 11 will be described with reference to FIG. In advance, the ticket vending machine 11 receives merchandise data that has been charged with materials through the data processor 12 and displays the merchandise (menu) that can be provided to the display 11-1. FIG. 2 is an image in which each product is displayed, and each window having serial numbers 01 to 40 displays a picture or name indicating the product (menu) and a price. The customer selects a desired product with a finger touch from the screen displayed on the display 11-1, and when the product selection (a plurality of products can be selected at once) is completed, the customer touches the accounting key. To do.
[0012]
Subsequently, as shown in FIG. 3, the product name, the sales amount, etc. are displayed on the display 11-1, and the sales data is stored in the memory. The customer selects “Yes” in the case of cash payment, and selects a predetermined location with a finger touch in the case of redo or cancellation. In addition, when using a special coupon other than cash, a gift certificate or a card, the user issues a “provisional ticket issue” instruction with a finger touch.
[0013]
When provisional ticket issue is selected, the image shown in FIG. 4 is displayed on the display 11-1. If the customer further confirms and instructs “Yes”, a provisional ticket is issued from the food ticket issuing slot 11-4, and a message “Please bring the provisional ticket to the cash register” is displayed. The sales data stored in the memory is transmitted to the data processor 12. FIG. 5 is a diagram showing an example of a provisional ticket. Temporary ticket date, temporary ticket NO. The selected product name and quantity are printed and output. The customer brings the temporary ticket to the cash register (data processor 12) and performs predetermined processing including accounting processing (payment processing) there.
[0014]
FIG. 6 is a diagram showing a processing flow of a temporary ticket. The processing flow is executed by the data processor 12. The temporary ticket processing procedure will be described with reference to FIG. First, temporary ticket sales data (including date, temporary ticket number, selected product name and number, etc.) is received from the ticket machine 11 and stored in a data file (step ST11).
[0015]
The clerk will receive a temporary ticket NO. Is input to the data processor 12 (step ST12), and the temporary ticket No. received from the ticket vending machine 11 is input. (Step ST13), if it does not match, an error process (step ST14) is performed, and the data is re-input from step ST12.
[0016]
The temporary ticket NO. Of the temporary ticket and the temporary ticket NO. If they match, the sales data of the data file (including date, provisional ticket number, selected merchandise name and quantity, etc.) is obtained, tax, service fee, etc. are calculated (step ST15), Depending on the payment method desired by the customer, cash deposit processing (step ST17), discount coupon gift certificate processing (step ST18), prepaid payment processing (step ST19), credit payment processing (step ST20), credit sales processing (step ST21), etc. Classification is performed (step ST16).
[0017]
The cash deposit process (step ST17) is a process in the case where payment is made with cash such as a one-yen coin, a five-yen coin that cannot be used in the ticket vending machine 11, a large bill not handled by the ticket vending machine 11, or a damaged bill. Discount coupon gift certificate processing (step ST18) is when discount coupons or gift certificates are used, and predetermined discount and payment processing is performed.
[0018]
The prepaid payment process (step ST19) is a case where a prepaid card is used. The prepaid card data is read from a prepaid card input device (not shown in the figure) and a predetermined prepaid payment process is performed. Similarly, in the credit payment process (step ST20), the credit card data is read from the credit card input device (not shown in the figure) and the credit payment process is performed. Further, the selling process (step ST21) is performed when a customer makes a selling.
[0019]
The various processed charges are stored in the memory (step ST22), the data is transmitted to the store controller 14 (step ST23), and a meal ticket is issued from the ticket issuing machine 13 (step ST24). The customer takes the meal ticket and sits in the seat of the guest room 2.
[0020]
In guest room 2, the customer (or clerk) is handy terminal 17 with table number and food ticket number NO. Enter. These pieces of information are received by the ordering controller 15 and the ticket No. The orders (ordered products) are collated, and the display of the ordered products and the manufacturing (cooking) instructions are output to the kitchen printer 16 (or display) of the kitchen 3. The finished product is transported to a predetermined table by a staff member.
[0021]
As described above, according to the embodiment of the present invention, since it is connected to the data processor 12 and is monitored and managed, various data from the ticket vending machine 11 is real-time. The data processor 12 can perform accounting processing and data processing of ordered products in real time based on the data.
[0022]
Even when the customer only brings a discount ticket (gift certificate), prepaid card, credit card, etc., the customer can use functions such as menus and fee calculation displayed on the ticket vending machine 11. In addition, by issuing a temporary ticket with a number (temporary ticket NO.) Corresponding to the ordered product from the ticket vending machine 11, an attendant is given a number for the accounting process at the cash register (data processing machine 12). If you enter only, the accounting process is automatically performed, so the operation becomes simple. Furthermore, management reference data such as the frequency of use of discount coupons (gift certificates), prepaid cards, credit cards and the like can be obtained.
[0023]
【The invention's effect】
As described above, according to the present invention, the following excellent effects are expected. (1) Since the ticket vending machine has a function to issue a provisional ticket meal ticket indicating unprocessed accounting according to the customer's order, the customer can use a discount ticket (gift certificate), prepaid card, credit card other than currency. Even if you only bring a card, you can use functions such as menus and fee calculation displayed on the ticket machine.
[0024]
(2) In addition, by issuing a temporary ticket with a number (temporary ticket NO.) Corresponding to the ordered product, a temporary ticket data from a ticket vending machine Since predetermined processing including accounting processing is automatically performed only with predetermined data displayed on the temporary ticket input by the attendant, the operation is simplified.
[Brief description of the drawings]
FIG. 1 is a diagram showing a configuration example of a restaurant ticket sales data processing system according to the present invention.
FIG. 2 is a diagram illustrating an example of a display image displayed on a display device of a ticket vending machine.
FIG. 3 is a diagram illustrating an example of a display image displayed on a display device of a ticket vending machine.
FIG. 4 is a diagram illustrating an example of a display image displayed on a display device of a ticket vending machine.
FIG. 5 is a diagram illustrating a provisional ticket printing format.
FIG. 6 is a diagram illustrating a processing flow of a temporary ticket.
FIG. 7 is a diagram showing a conventional restaurant management system and a ticket vending machine.
[Explanation of symbols]
DESCRIPTION OF SYMBOLS 1 Restaurant 2 Guest room 3 Kitchen 4 Management room 11 Ticket vending machine 11-1 Display 11-2 Cash slot 11-3 Change outlet 11-4 Food ticket issuing slot 11-5 Image 12 Data processor 13 Ticketing machine 14 Store control -La 15 ordering controller 16 Kitchen printer 17 Handy terminal

Claims (1)

A ticket processing data processing system for a restaurant comprising accounting processing and data processing means for processing product order data, and a ticket vending machine for issuing food tickets,
The ticket vending machine and the data processing means are connected by a communication line,
The ticket vending machine, or a cash payment in accordance with the order of the customer, has the accounting function of Ru to select whether to issue a meal ticket of temporary ticket that shows untreated, it is selected to issue a meal ticket of temporary ticket In the case of temporary ticket NO. Is issued, a temporary ticket No. To the data processing means,
The data processing means includes a ticketing machine, receives the sales data of the temporary ticket from the ticket vending machine, stores the data in the data file, and displays the temporary ticket NO. Is entered, the entered provisional ticket NO. And temporary ticket NO. The ticket sales data of the restaurant is characterized in that if it matches, the fee is calculated based on the sales data of the data file, and after the provisional ticket accounting process is performed, the ticket issuing machine issues a meal ticket Processing system.

Images