JP4200478B2 - Product sales system - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention allows any one of a plurality of sales personnel to purchase a person who can specify a seating position in a limited area (hereinafter referred to as “ inside ”) such as a stadium, a performance hall, a theater, or a train. The present invention relates to a product sales system for delivering products.
[0002]
[Prior art]
In general, when selling products to the audience in a venue such as a baseball stadium, a number of salespersons carry a basket with products and make a voice when they see a salesperson with the desired product. The salesperson was informed of the intention to purchase, and the salesperson walked to the audience's seat to sell.
[0003]
As a difficulty in this sales form, the audience cannot purchase unless the salesperson who possesses the desired product approaches the range where the voice can be heard.
[0004]
In addition, the salesperson must walk around the venue evenly regardless of whether there is a spectator to purchase or not, and there is a poor personnel efficiency. In particular, one salesperson has one product type. Or if you have only a few types of products, you can't efficiently manage the number of products carried by the salesperson and the number of buyers, and if there are no products on hand and there are people who want to purchase, There was a need to return to the place where the product was replenished.
[0005]
For this purpose, as disclosed in Patent Document 1, order data is transmitted from a portable wireless terminal such as a mobile phone owned by a purchaser in a venue, for example, in a train, and the transmission data is received by a host device. Orders received from the purchaser's portable wireless terminal that has a service management terminal in the train that sends the purchaser's order data to the store, discloses the order contents based on the transmission data to the salesperson, and manages the product The entire system of the merchandise sales management apparatus is configured to have a payment processing means for recording and managing payments, and by this system, the purchaser (passenger) orders the goods from his / her seat and himself / herself The desired product can be obtained while sitting on the seat by having the product delivered to the seat of the person and paying for the product on the spot.
[0006]
In addition, this system can perform a series of merchandise management including orders from passengers on the side of the seller in the train collectively and efficiently in real time on the host device side.
[0007]
In this case, the order data transmitted from the mobile wireless terminal on the purchaser side to the host device on the seller side includes the car number and seat number of the train on which the customer is on, the order name and quantity, By including payment processing method data that indicates whether payment for goods is cash or card, a series of product management can be performed more efficiently, and the possession by customers is widespread If the mobile phone being used can be used as the mobile wireless terminal described above, the burden on the customer side can be reduced.
[0008]
[Patent Document 1]
JP 2002-215914 A (disclosed in paragraphs [0005], [0006] and [0011])
[0009]
[Problems to be solved by the invention]
In the conventional merchandise sales management device, when the ordered product is delivered to the purchaser's seat, the salesperson delivers the product to the purchaser's seat only after the purchaser places an order. However, there is a problem that it is not possible to efficiently deal with a venue that has a product and travels around the venue (for example, in a train).
[0010]
Therefore, the purpose of the present invention is that the purchaser can purchase the desired product while staying at the seat, perform the dynamic management of each of the plurality of salespersons, can issue appropriate instructions to the salesperson, To provide a product sales system that can reduce the excessive supply of products such as foods that need to be cooked by making sales operations more efficient and reducing the number of sales personnel, and grasping the sales status of products in real time is there.
[0011]
[Means for Solving the Problems]
In order to solve the above-described problems, the product sales system according to the present invention employs a characteristic configuration as described below.
[0012]
(1) In a product sales system in which a product ordered by a mobile terminal from a customer who is in a seat in a predetermined place is delivered to the customer's seat by any one of a plurality of salespersons at the shop.
A salesperson terminal having the current position information of the salesperson acquired by the product information and position information acquisition means possessed by each of the salespersons and possessed by each of the salespersons,
A center terminal of the in-store seller capable of wireless communication with the salesperson terminal and the mobile terminal of the orderer,
The center terminal wirelessly communicates with the salesperson terminal to constantly manage the current position information of the plurality of salespersons and possessed product information, and receives order information including seat position information and product information from the orderer. , Searching for a salesperson who possesses the ordered product among the plurality of salespersons, identifying a salesperson closest to the orderer among the corresponding salespersons, A merchandise sales system that transmits seat position information of the orderer and merchandise information for which an order has been received to a salesperson terminal so that the specified salesperson can deliver the product to the seat of the orderer.
[0013]
(2) As the position information acquisition means, a wireless tag including the position information of the seat is attached to a seat in the place, and the salesperson terminal wirelessly reads the position information from the wireless tag attached to the seat. The product sales system according to the above (1) having a tag reader.
[0014]
(3) As the position information acquisition means, a pseudo GPS satellite is installed in the venue, and the salesperson terminal has a GPS device that wirelessly communicates with the pseudo GPS satellite and acquires the position information of the salesperson terminal. (1) Product sales system.
[0020]
DETAILED DESCRIPTION OF THE INVENTION
Hereinafter, an embodiment of the present invention will be described in detail with reference to the drawings.
[0021]
The merchandise sales system according to the present embodiment is configured as shown in FIG. 1, and the entire system is composed of a mobile terminal 20 possessed by the orderer 10, an on-site sales center terminal 30, and a salesperson terminal 40 possessed by a salesperson 50. And a wireless communication network such as a wireless LAN for connecting the mobile terminal 20 and the in-store dealer center terminal 30 and the salesperson terminal 40 and the in-store dealer center terminal 30 respectively.
[0022]
The current position information detection device 60 installed in the stadium transmits the current position information of the orderer 10 and includes a wireless tag 61 attached in the vicinity of the seat, or is specified by the GPS satellite 62. It is comprised including the means, or the position specifying means by the pseudo GPS satellite 63 installed in the ceiling etc. in a stadium is comprised.
[0023]
When ordering a product from the orderer 10 who is present at the spectator seat of the stadium, it can be performed by transmitting data from the portable terminal 20 owned by itself to the center terminal 30 via the wireless network. The detailed configuration of the mobile terminal 20 is obtained by adding a function according to the present invention to an information processing apparatus such as a PDA as shown in FIG. 2 or a mobile phone terminal, and has a CPU 21 for complex control of the whole. The wireless device 22 is connected to the CPU 21 and has a function of searching for and displaying product information and services provided by the center terminal 30. Also, the display 25 connected to the CPU 21 and the input device 26 using the key operation unit determine the product or service that the orderer 10 wants to order, and order information (the product number and quantity that the orderer wants to order, the seat number of the orderer 10). And a recording medium 24 that can temporarily read and write order data and the like.
[0024]
Returning to FIG. 1, the center terminal 30 is used by an on-site dealer, is configured by an information processing device such as a workstation server, and stores the current position information and possessed product information from the salesperson terminal 40 possessed by the salesperson 50. It has a function of transmitting to the terminal 30 and a function of receiving order information (product number, quantity, seat number, etc.) transmitted from the center terminal 30 as needed, and manages the salesperson 50 in a dynamic manner, and the orderer When the order information transmitted from the portable terminal 20 to the center terminal 30 is received by the operation 10, the salesperson 50 possessing the corresponding product closest to the seat of the orderer 10 is searched, and the salesperson terminal 40 is searched. It has a function of transmitting order information.
[0025]
The detailed configuration of the salesperson terminal 40 possessed by the salesperson 50 and used for data transmission / reception is an information processing apparatus such as a PDA as shown in FIG. 3, and has a CPU 41 for complexly controlling the whole. , Including a wireless device 42 connected to the CPU 41, a position information acquisition function by the GPS system device 44 a or the wireless tag reader 44 b of the position detection unit 44, and information on the information from the antenna 43 of the wireless device 42 by wireless communication 30 has a function of transmitting / receiving to / from 30.
[0026]
The salesperson terminal 40 acquires the positional information of the salesperson 50 by reading the wireless tag 61 having the positional information installed at each seat by the wireless tag reader 44b, and the center along with the information of the product possessed by the salesperson 50 It is transmitted to the terminal 30 as needed. In addition, when receiving order information from the center terminal 30, it has a function of notifying the salesperson 50 with a ring tone or vibration and displaying it on the display 46, and has a recording medium 45 that can temporarily read and write order data and the like. It is configured. Reference numeral 48 denotes an antenna connected to the position detection unit 44 for receiving satellite radio waves from the GPS satellite 62 or the pseudo GPS satellite 63 (see FIG. 1).
[0027]
In the merchandise sales system configured as described above, the salesperson terminal 40 possessed by the salesperson 50 who sells food, drinks, etc. to the audience at the spectator seats in the stadium has positional information installed at the spectator seats. The current position information is obtained by reading the information from the wireless tag 61 in which is written, or by the current position information detection device 60 using the GPS satellite 62 or the pseudo GPS satellite 63 installed on the ceiling of the indoor stadium. The current position information, and the product and quantity possessed by the salesperson 50 can be transmitted to the center terminal 30 by wireless communication.
[0028]
The center terminal 30 collectively manages the current position of the salesperson 50, the merchandise owned and the quantity thereof, and transmits a merchandise menu to the mobile terminal 20 possessed by the orderer 10. When the orderer 10 places an order, order information (product number, quantity, seat number) is transmitted from the portable terminal 20 to the center terminal 30 by wireless communication. The center terminal 30 that has received the order information searches for the salesperson 50 who is near the seat number of the orderer 10 from the real-time location information of the salesperson 50 and possesses the corresponding product, and the salesperson possessed by the salesperson 50 The product number, quantity, and seat number of the orderer 10 are transmitted to the terminal 40. The salesperson 50 delivers the product to the seat of the orderer 10 based on the information, and receives the price from the orderer 10. The salesperson 50 possessing the salesperson terminal 40 whose current position is managed by the center terminal 30 of the in-store distributor can quickly and efficiently sell the product.
[0029]
Detailed operation, as shown in Figure 4 also shows a construction unit and operation of the product sales system, first reads the current position information in step S1. That is, the salesperson terminal 40 possessed by the salesperson 50 reads the wireless tag 61 with the location information input in the spectator seat at the location where the salesperson 50 is currently located by the wireless tag reader 44b (see FIG. 3). Thus, the position information of the salesperson 50 is obtained by the GPS system using the GPS satellite 62 or the pseudo GPS satellite 63, and the process proceeds to the next step S2.
[0030]
In step S2, the salesperson 50 inputs the type and quantity of the product he / she currently has into the salesperson terminal 40 as needed, and transmits the data along with the position information to the center terminal 30. 30 receives position information and possessed product information transmitted from a plurality of salesperson terminals 40, creates dynamic management data of all salespeople 50 in the stadium based on the received information, and possessed products are reduced. Then, in order to instruct the salesperson 50 or the salesperson 50 who needs to change the possessed product to move to the product replenishment location, the information is transmitted to the salesperson terminal 40 as step S3.
[0031]
The center terminal 30 transmits the product menu to the mobile terminal 20 possessed by the orderer 10 as step S4, and the mobile terminal 20 that has received this displays the product menu content on the display 25 (see FIG. 2) as step S5. Then, the process proceeds to the next step S6.
[0032]
In step S6, the orderer 10 selects a product on the display 25 (see FIG. 2) of the mobile terminal 20, and inputs the product number, quantity, and seat number. After the input, the process proceeds to step S7. The order information (product number, quantity, seat number) is transmitted from the center terminal 30 to the center terminal 30, and the center terminal 30 having received the order information possesses the corresponding product in step S8 and is closest to the seat number of the orderer 10 The salesperson 50 in the place is searched from the dynamic management data, and when the search result is obtained, the process proceeds to step S9, and the order information is transmitted to the searched salesperson terminal 40 possessed by the corresponding salesperson 50.
[0033]
The salesperson terminal 40 receiving the order information informs the salesperson 50 that the order information has been received (incoming) by operating a ringtone or a vibrator (not shown) as step S10, and proceeds to step S11. Upon receiving the notification, the salesperson 50 looks at the seat number in the display 46 (see FIG. 3) on which the information is displayed, moves to the seat of that number, proceeds to step S12, and the salesperson 50 orders The merchandise is delivered to the customer 10, the price is received from the orderer 10 in the next step S <b> 13, and the orderer 10 inputs the completion of the transaction to the mobile terminal 20 owned by the orderer 10, whereby a series of merchandise sales management in the venue is performed. Is completed.
[0034]
Accordingly, when delivering the ordered product to the seat of the orderer 10, when the order of the orderer 10 is transmitted to the center terminal 30, the nearest salesperson 50 delivers the product to the seat of the orderer 10. Therefore, it is possible to respond quickly.
[0035]
【The invention's effect】
As is apparent from the above description, the product sales system according to the present invention can purchase the desired product while the orderer stays on the seat as the first effect, and the second effect is that Since dynamic management data can be collected, the sales operation can be streamlined and the sales force can be reduced by giving the optimal work instructions to the sales staff. The third effect is that the sales situation of the product can be realized in real time. By being able to grasp, it is possible to reduce the excessive supply of products such as foods that require cooking.
[Brief description of the drawings]
FIG. 1 is a block diagram showing an overall configuration of a product sales system according to an embodiment of the present invention.
FIG. 2 is a block diagram showing a detailed configuration of the mobile terminal shown in FIG.
FIG. 3 is a block diagram showing a detailed configuration of a salesperson terminal shown in FIG. 1;
FIG. 4 is a flowchart illustrating a detailed operation of the product sales system according to the embodiment of the present invention.
[Explanation of symbols]
10 Ordering person 20 Mobile terminal 21 CPU
22 wireless device 23 antenna 24 recording medium 25 display 26 input device 30 center terminal 40 salesperson terminal 41 CPU
42 wireless device 43 antenna 44 position detection unit 44a GPS system device 44b wireless tag reader 45 recording medium 46 display 47 input device 50 salesperson 60 current position information detection device 61 wireless tag 62 GPS satellite 63 pseudo GPS satellite

Claims (3)

In a product sales system for delivering a product ordered by a mobile terminal from a customer who is in a seat in a predetermined place to one of a plurality of salespersons of a shop seller to the customer's seat,
A salesperson terminal having the current position information of the salesperson acquired by the product information and position information acquisition means possessed by each of the salespersons and possessed by each of the salespersons,
A center terminal of the in-store seller capable of wireless communication with the salesperson terminal and the mobile terminal of the orderer,
The center terminal wirelessly communicates with the salesperson terminal to constantly manage the current position information of the plurality of salespersons and possessed product information, and receives order information including seat position information and product information from the orderer. , Searching for a salesperson who possesses the ordered product among the plurality of salespersons, identifying a salesperson closest to the orderer among the corresponding salespersons, The seat position information of the orderer and the product information of the order received are transmitted to the salesperson terminal so that the identified salesperson can deliver the product to the orderer's seat. Product sales system.   As the position information acquisition means, a wireless tag including the position information of the seat is attached to the seat in the place, and the salesperson terminal has a wireless tag reader that reads the position information from the wireless tag attached to the seat. The product sales system according to claim 1.   As the position information acquisition means, a pseudo GPS satellite is installed in the venue, and the salesperson terminal has a GPS device that wirelessly communicates with the pseudo GPS satellite and acquires the position information of the salesperson terminal. The product sales system according to claim 1.

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