JP4309366B2 - Facsimile device, operation procedure storage method, program - Google Patents

Description

  The present invention relates to a facsimile apparatus, an operation procedure storage method, and a program that are easy to operate when using an automatic voice system in which the system automatically handles telephone calls from users.

  When using an automatic voice system such as an information provision device that automatically handles telephone calls from customers such as order reception, facility reservation, various guidance, etc., with conventional facsimile machines and telephones, There is a problem in that it is necessary for the user himself to listen to the explanation of the operation by voice while listening to the telephone mouth clearly, which is a time-consuming work.

As a prior art, when acquiring facsimile image information desired by a user from a facsimile information service, a guidance tone signal received between the user calling the providing terminal and turning on the start key, and a user operation 2. Description of the Related Art A facsimile apparatus is known that automates an operation procedure from storing and registering a PB (Push Button) signal sent along an operation step to acquiring an image (see Patent Document 1).
The PB signal is one of selection signals for sending a number dialed from a telephone to an exchange, and is internationally called a DTMF (Dial Toe Multi Frequency) signal.

  The facsimile apparatus relates to a facsimile apparatus that is connected to a facsimile information service terminal and receives facsimile image information desired by a user. When a user operation procedure is registered, the facsimile apparatus receives a tone signal received from the facsimile information service terminal and a user operation after the user connects to the facsimile information service terminal until the user instructs to start receiving image information. Based on the PB signal is detected. At the same time, processing content information representing the operation guidance processing step and user operation step of the facsimile information service terminal is created in the detection order of the tone signal and PB signal, and the plurality of processing content information are arranged in the creation order. Further, a facsimile information service access information table in which an end code is set as a final element is created and stored, and a call is made to the facsimile information service terminal in response to an instruction from the user, and the facsimile corresponding to the facsimile information service terminal is created. Refer to the information service access information table. Based on the processing content information stored in the facsimile information service access information table, processing for receiving facsimile image information is sequentially performed with the facsimile information service terminal. Detect elements. As a result, a reception operation for receiving image information from the facsimile information service terminal is started.

JP 2002-335387 A

It is an object of the present invention to automatically perform the necessary automatic voice operation when using the service of the automatic voice system, even if the user is not always at the telephone to listen to the long voice guidance. It is to provide a facsimile apparatus, an operation procedure storage method, and a program that can be used.
Another object of the present invention is to provide a facsimile apparatus, an operation procedure storage method, and a program capable of printing out an outline of an operation method when the same automatic voice system service is used many times. That is.

  In the following, means for solving the problem will be described using the numbers used in [Best Mode for Carrying Out the Invention] in parentheses. These numbers are added to clarify the correspondence between the description of [Claims] and [Best Mode for Carrying Out the Invention]. However, these numbers should not be used to interpret the technical scope of the invention described in [Claims].

  The facsimile apparatus (1) according to the present invention includes a signal pattern analysis that generates signal pattern information related to an operation unit (12) operated according to an operation procedure prompted by a dial tone and the dial tone and an operation signal corresponding to the operation. Unit (11) and a signal pattern storage unit (9) for storing the signal pattern information, and when the operation procedure is executed again, the operation is automatically performed based on the signal pattern information. It is characterized by executing a procedure.

  The facsimile machine (1) of the present invention further includes a signal transmission unit (4) for transmitting the operation signal to a device to be operated based on the signal pattern information.

  The facsimile apparatus (1) of the present invention further includes a tone detector (3) for detecting the dial tone, and the signal transmitter (4) when the tone detector (3) detects the dial tone. Sends the operation signal

  The facsimile apparatus (1) of the present invention further includes a call storage unit (8) for storing the dial tone and the operation signal, and the signal pattern analysis unit (11) creates the signal pattern information. The contents stored in the call storage unit (8) are analyzed.

  The facsimile machine (1) of the present invention further comprises a recording unit (7) capable of printing out the signal pattern information stored in the signal pattern storage unit (9).

  The signal pattern information is shown in a list format including items of order, function, and option.

  The facsimile apparatus (1) of the present invention adds the description of the operation signal to the signal pattern information based on the character input from the operation unit (12).

  The facsimile apparatus (1) of the present invention adds identification information to the signal pattern information based on character input from the operation unit (12).

  The facsimile apparatus (1) of the present invention has a display unit (6) for displaying a message prompting which signal pattern information to use among the signal pattern information stored in the signal pattern storage unit (9). In addition.

  The facsimile machine (1) of the present invention further includes a voice storage unit (13) for storing voice as a basis of the voice signal used as the operation signal.

  The operation procedure storage method of the present invention creates signal pattern information related to the dial tone and an operation signal corresponding to the operation when an operation is performed according to the procedure prompted by the dial tone, and the signal pattern information Storing, and when the operation procedure is executed again, the operation procedure is automatically executed based on the signal pattern information.

  The operation procedure storage method of the present invention further includes transmitting the operation signal to a device to be operated based on the signal pattern information.

  The operation procedure storage method of the present invention further includes detecting the dial tone before transmitting the operation signal.

  The operation procedure storage method of the present invention further includes storing the dial tone and the operation signal, and analyzing the stored dial tone and the operation signal when generating the signal pattern information. To do.

  The operation procedure storage method of the present invention further comprises printing out the stored signal pattern information.

  The signal pattern information is shown in a list format including items of order, function, and option.

  The operation procedure storage method of the present invention further includes adding a description of the operation signal to the signal pattern information.

  The operation procedure storage method of the present invention further includes adding identification information to the signal pattern information.

  The operation procedure storage method of the present invention further comprises displaying a message prompting which signal pattern information to use among the stored signal pattern information.

  The operation procedure storage method of the present invention can add a description related to the signal to the stored signal pattern information.

  The operation procedure storing method of the present invention further comprises storing a sound as a basis of the sound signal used as the signal.

  The program of the present invention is a program for causing a computer to execute the operation procedure storage method.

The first effect is that when the service of the automatic voice system is used for the first time, the operation procedure at that time is recorded, the operation procedure is analyzed, the analyzed signal pattern is stored, and the same automatic voice system is recorded. When the service is used again, it is possible to automatically transmit a signal to the automatic voice system in accordance with a signal pattern procedure in which the signal pattern is stored in advance.
Also, when the automatic voice system service is used for the first time, the operation procedure at that time is recorded, the operation procedure is analyzed, the analyzed signal pattern is stored, and the contents are printed out in a list format. It becomes possible to do.

Hereinafter, a first embodiment of the present invention will be described with reference to the accompanying drawings.
As shown in FIG. 1, the facsimile apparatus 1 includes an NCU (Network Control Unit) 2, a tone detection unit 3, a PB (Push Button) signal transmission unit 4, a microphone unit 5, a display unit 6, a recording unit 7, and a call storage unit. 8, a signal pattern storage unit 9, a control unit 10, a signal pattern analysis unit 11, and an operation unit 12.
The NCU 2 is a device necessary for connecting the facsimile apparatus 1 to the public communication network, and transmits a dial signal to call a communication partner. The tone detector 3 detects a dial tone from the automatic voice service. The PB signal transmission unit 4 transmits a PB signal. The microphone unit 5 is a device for a user to input voice. The display unit 6 displays a message. The recording unit 7 prints out the received information. The call storage unit 8 stores call contents. The signal pattern storage unit 9 stores a signal pattern storage unit. The control unit 10 controls each unit in the facsimile apparatus 1. The signal pattern analysis unit 11 analyzes what kind of signal is transmitted in what order. The operation unit 12 has various operation keys for the user to perform operations.

Referring to FIG. 1, when the facsimile apparatus 1 uses a service of an automatic voice system to extract contracts / facility reservations / various guidance information, the automatic voice guidance is used at the first use. The user performs the operation to the end. At this time, the control unit 10, allowed to store the conversation contents when the operation of that the call storage unit 8.

When there is a possibility that the user will use this voice service again, the control unit 10 refers to the contents of the call stored in the call storage unit 8 in advance, and the signal pattern analysis unit 11 uses the voice in the call. It is analyzed in what order and what kind of signal is transmitted in the order of the sound emitted when the response system prompts the input of the PB signal and the PB signal transmitted by the user accordingly.

  Then, the signal pattern is stored in the signal pattern storage unit 9, and if necessary, a report of the signal pattern is printed out from the recording unit 7 to check whether there is a mistake with the operation procedure recorded in the call storage unit. You can also. Similarly, a report of the signal pattern can be displayed on the display unit 6 to confirm whether there is a mistake with the operation procedure recorded in the call storage unit.

  Next, when the automatic voice service is used again, after calling the automatic voice service, the user does not perform an operation while listening to the automatic voice guidance for a long time. The tone detector 3 detects a dial tone transmitted from the automatic voice service in accordance with the signal pattern procedure stored in the signal pattern storage unit 9 by setting the facsimile apparatus 1 to automatically respond. With this as a trigger, the PB signal transmission unit 4 transmits a necessary PB signal, and the facsimile apparatus automatically transmits to the automatic voice service via the NCU 2.

Next, the operation of the circuit of FIG. 1 will be described in detail with reference to FIGS.
First, regarding the operating procedure of an automatic voice system in which the system automatically handles telephone calls from customers, such as order reception, facility reservation, and various guidance, TV program schedule information such as EPG (Electronic Program Guide) The acquisition method will be described with reference to FIG.

  The facsimile apparatus 1 makes a call to the automatic voice service (step S101). At this time, the system explains the outline of this service by automatic voice, and firstly, a guidance is sent to prompt the user to send out a PB signal corresponding to the channel, which channel information is necessary (step S102). After the beep sound “pe” transmitted by the automatic voice service (step S103), the number corresponding to the desired program is input by pressing the numeric keypad from the operation unit 12, and the control unit 10 receives the PB signal transmission unit 4 from A PB signal is transmitted via the NCU 2 (step S104).

  When the input is confirmed on the automatic voice system side, guidance for urging the user to input the date of the next broadcast is required (step S105), and a dial tone sounds (step S106). . After the dial tone, for example, on April 1st, “0401” and a PB signal are transmitted (step S107).

When all the inputs are completed, a guidance for confirming whether there is an error in the input content is played. Step S108). If there is no mistake in the content, the user transmits PB signal 1 after the dial tone (step S109) (step S110). The automatic voice service which has received it transmits the program schedule information of the designated channel and date by FAX, so that the user presses the FAX start button of the operation unit 12 of the facsimile apparatus 1 and the FAX information. Is terminated (step S111).
If there is an error in the content, “2” of the PB signal is transmitted (step S109), and an attempt is made to input information again from the beginning.

Next, an apparatus setting operation when the automatic voice service is used again by using the facsimile apparatus 1 will be described in detail with reference to FIGS.
When there is a possibility of using the above voice service many times, the control unit 10 stores the call when the user first operates in the call storage unit 8 and uses this service again. Before the call is made, the stored call contents are referred to in advance, and the signal pattern analysis unit 11 analyzes the flow of operation of the outgoing sound from the automatic voice system and the PB signal transmitted by the user. Pattern information is created and stored in the signal pattern storage unit 9.
Signal pattern analyzer 11, there is a tone detection function and a PB signal detection for dial tone, to Oite the contents of the stored call recording, extracts or those signals originated in any order analysis .

The operation procedure of the above specific example is shown in the flow shown in FIG. 3 when viewed from the dial tone from the automatic voice system and the flow of the PB signal transmitted by the user.
After the beeping sound "P" sent by the automatic voice service (step S201). The number corresponding to the desired program is input by pressing the numeric keypad from the operation unit 12, and the control unit 10 transmits a PB signal from the PB signal transmission unit 4 via the NCU 2 (step S202).
When the input is confirmed on the automatic voice system side, guidance for urging the user to input the date of what next broadcast information is required is played, and a dial tone sounds (step S203). After the dial tone, for example, on April 1st, “0401” and a PB signal are transmitted (step S204). When all the inputs are completed, a guidance for checking whether there is an error in the input content is played, and if it is correct, “1” of the PB signal is transmitted, and if there is an error, an explanation to prompt “2” is transmitted. If there is no mistake in the content, the user transmits a PB signal 1 after the dial tone (step S205) (step S206). If there is an error in the content, PB signal “2” is transmitted (step S206), and an attempt is made to input information again from the beginning.

At this stage, the signal pattern stored in the signal pattern storage unit 9 is only an enumeration of the order of the dial tone and the PB signal, and it is difficult to understand what the PB signal means.
For this reason, a description of what each PB signal has been output is input from the operation unit 12 and the description is added to the signal pattern information.
When all the information has been added, the signal pattern is finally given a name such as “TV program schedule operation procedure table”, the telephone number of this automatic voice service is also registered as additional information, and the signal pattern storage unit 9 is again registered. Remember me. However, in practice, identification information that can identify this automatic voice service is not limited to a name and a telephone number, and may be registered as additional information.

  Further, when this automatic voice service is used again, the patterns stored in the pattern storage unit 9 can be printed out from the recording unit 7 in the list format shown in FIG. Similarly, the patterns stored in the pattern storage unit 9 can be displayed on the display unit 6 in the list format shown in FIG.

  Next, the operation when the automatic voice service is used again in the facsimile apparatus 1 ready for the apparatus setting will be described in detail with reference to FIG.

The facsimile apparatus 1 is set to the automatic voice service use mode by the operation unit 12 (step S301). Then, since the display unit 6 displays a message prompting which pattern stored in the signal pattern storage unit 9 is used,
The registered “TV program schedule operation procedure” is selected (step S302). Then, it becomes the selection display of the channel number of "the order 2" shown in FIG. 4, and selects some channel numbers in the choice, and inputs a key (step S303). Next, an input screen for the date of “Sequence 4” shown in FIG. 4 is displayed, and a desired date is input (step S304). Furthermore, since the final confirmation input screen of “Sequence 6” shown in FIG. 4 is displayed, “1: correct” is selected and key input is performed (step S305). When all the options have been entered, a screen is displayed to confirm whether or not the automatic voice service can be dialed (step S306). When dialing, when the start button is pressed, the telephone number of the automatic voice service is automatically called. (Step S308). When canceling, the process returns to the standby state by pressing the stop button (step S307).

  When a telephone is connected to the automatic voice service (step S309), the system explains the outline of the service by automatic voice, and firstly, the number of channels necessary for the transmission is first called “Pee” that the automatic voice service sends. After the sound, guidance is urged to input the PB signal corresponding to the channel (step S310).

  When the tone detector 3 detects a dial tone from the automatic voice service (step S311), the facsimile apparatus 1 sends a PB signal corresponding to a preset desired channel from the PB signal transmitter 4 to the NCU 2. Then, the call is sent to the line (step S312).

  When the input of the PB signal is confirmed on the side of the automatic voice service (step S312), it is urged to input the desired date by the PB signal after the beeping sound “p” transmitted by the automatic voice service. Guidance is played and guidance for prompting input is played (step S313).

  Then, again, the facsimile apparatus 1 detects the dial tone from the automatic voice service by the tone detector 3 (step S314), and the PB signal transmitter 4 uses the PB signal to set the desired date set in advance by the NCU 2. Is sent to the line via step S315.

  When the input of the PB signal is confirmed on the side of the automatic voice service (step S315), an announcement for confirming the content input by the user is further sent. If the content is correct, the PB signal “1” If there is an error, the guidance prompting the user to input the PB signal “2” is sent after the beeping sound “P” transmitted by the automatic voice service (step S316).

  Then, again, the facsimile apparatus 1 detects a dial tone from the automatic voice service by the tone detector 3 (step S317), and the PB signal transmitter 4 sets “1” set in advance by the PB signal. A call is transmitted to the line via the NCU 2 (step S318).

  When the automatic voice service side confirms the input of this PB signal (step S318), all procedures are completed, and the program information of the desired date that has been input is transmitted by FAX. 1 receives the information and prints out the program information from the recording unit 7 (step S319).

  The first effect of the present invention is that, when using the service of the automatic voice system, even if the user is not always at the telephone to listen to the long voice guidance, the automatic voice operation that the facsimile apparatus automatically requires It is possible to do. The reason is that when the automatic voice system service is used for the first time, the operation procedure at that time is recorded, the operation procedure is analyzed, the analyzed signal pattern is stored, and the same automatic voice system service is stored. This is because when the signal is used again, it is possible to automatically transmit a signal to the automatic voice system by the signal pattern procedure in which the signal pattern is stored in advance.

  The second effect of the present invention is that an outline of the operation method can be printed out when the same automatic voice system service is used many times. The reason is that when the automatic voice system service is used for the first time, the operation procedure at that time is recorded, the operation procedure is analyzed, the analyzed signal pattern is stored, and the contents are recorded in a list format. This is because it can be printed out.

Next, a second embodiment of the present invention will be described in detail with reference to the drawings.
In the second embodiment, a voice storage unit 13 is newly prepared.
As shown in FIG. 6, the facsimile apparatus 1 includes an NCU 2, a tone detection unit 3, a PB signal transmission unit 4, a microphone unit 5, a display unit 6, a recording unit 7, a call storage unit 8, a signal pattern storage unit 9, and a control unit. 10, a signal pattern analysis unit 11, an operation unit 12, and a voice storage unit 13.
NCU 2, tone detection unit 3, PB signal transmission unit 4, microphone unit 5, display unit 6, recording unit 7, call storage unit 8, signal pattern storage unit 9, control unit 10, signal pattern analysis unit 11 and operation unit 12 Is the same as in the first embodiment. The voice storage unit 13 stores the voice input from the microphone unit 5.

  The operation of the circuit of FIG. 6 will be described in detail with reference to FIGS. In the first embodiment, the information input of the automatic voice service is an example using only the PB signal, but here, the details will be described by taking as an example the case where the input by voice is necessary.

  First, regarding the operation procedure of the automatic audio system, a method for obtaining television program schedule information will be briefly described with reference to FIG.

  When the facsimile apparatus 1 makes a call to the automatic voice service (step S401), the system will explain the outline of the service by automatic voice, and firstly, the PB signal corresponding to the channel is determined as to how many channels information is necessary. Guidance prompting to make a call is played (step S402), and after the beeping sound "P" sent by the automatic voice service (step S403). The number corresponding to the desired program is input by pressing the numeric keypad from the operation unit 12, and the control unit 10 transmits a PB signal from the PB signal transmission unit 4 via the NCU 2 (step S404).

  When the input is confirmed, a guidance prompting the user to input the date of the next broadcast is required (step S405), and a dial tone sounds (step S406). For example, if it is April 1st, “0401” and a PB signal are transmitted (step S407).

  When all the inputs are completed, a guidance for confirming whether there is an error in the input content is played, and if correct, an explanation prompting to answer “Yes” by voice and “No” if there is an error flows (step S408). ). If there is no mistake in the contents, the user inputs a voice “Yes” from the microphone unit 5 after the dial tone (step S409) (step S410), and the automatic voice service that has received it inputs the designated channel and date. Since the program schedule information is transmitted by FAX, the user presses the FAX start button of the operation unit 12 of the facsimile apparatus 1, receives the FAX, and ends (step S411).

  If there is an error in the content, “No” is input as a voice from the microphone unit 5 (step S409), and an attempt is made to input information again from the beginning.

Next, the apparatus setting operation when the automatic voice service is used again by using the facsimile apparatus 1 will be described in detail with reference to FIGS.
When there is a possibility of using the above voice service many times, the control unit 10 stores the call when the user first operates in the call storage unit 8 and uses this service again. Before calling, the call contents stored in advance are referred to , and the signal pattern analysis unit 11 performs the operation flow of the dial tone from the automatic voice system, the PB signal sent by the user, and the voice input by the user. Analysis is performed, signal pattern information is created from the analysis result, and the information is stored in the signal pattern storage unit 9.
Signal pattern analyzer 11, there is tone detection and PB signal detection and voice recognition function for dial tone, extracted Oite the contents of the stored call recording, whether those signals originated in any order And analyze.

The operation procedure of the above specific example is shown in the flow shown in FIG. 8 when the dial tone from the automatic voice system, the PB signal sent by the user, and the voice flow are viewed.
After the beeping sound “P” sent by the automatic voice service (step S501). The number corresponding to the desired program is input from the operation unit 12 by pressing the numeric keypad, and the control unit 10 transmits a PB signal from the PB signal transmission unit 4 via the NCU 2 (step S502).
When the input is confirmed, a guidance for prompting to input the date of the next broadcast is required and a dial tone is played (step S503). After the dial tone, for example, 4 If it is the first day of the month, “0401” and a PB signal are transmitted (step S504).
When all the input is completed, a guidance for confirming whether there is an error in the input content is played, and if it is correct, “Yes” is spoken by voice, and if there is an error, an explanation to answer “No” is played. If there is no mistake in the content, the user inputs a voice “Yes” from the microphone unit 5 after the dial tone (step S505) (step S506). If there is an error in the content, “No” is input as a voice from the microphone unit 5 (step S506), and an attempt is made to input information again from the beginning.

  The signal pattern stored in the signal pattern storage unit 9 at this stage is only a sequence of the order of the dial tone, the PB signal, and the voice, and it is difficult to understand what the signals mean.

  For this reason, the meaning of what each signal is output is input as characters from the operation unit 12, and the description is added to the signal pattern information.

  When all the information has been added, the signal pattern is finally given a name such as “TV program schedule operation procedure table”, the telephone number of this automatic voice service is also registered as additional information, and the signal pattern storage unit 9 is again registered. Remember me.

  Further, when the automatic voice service is used again, the patterns stored in the pattern storage unit 9 can be printed out from the recording unit 7 in the list format shown in FIG. Similarly, the patterns stored in the pattern storage unit 9 can be displayed on the display unit 6 in the list format shown in FIG.

  For voice input such as “Yes” and “No”, the voice is input from the microphone unit 5 in advance and stored in the voice storage unit 13 in advance.

  Next, the operation when using the automatic voice service again in the facsimile apparatus 1 ready for the apparatus setting will be described in detail with reference to FIG.

  The facsimile apparatus 1 is set to the automatic voice service use mode by the operation unit 12 (step S601). Then, since a message prompting which pattern stored in the signal pattern storage unit 9 is used is displayed on the display unit 6, the previously registered “TV program schedule operation procedure” is selected (step S602). Then, the “number 2” channel number selection display shown in FIG. 9 is displayed, and several channel numbers in the options are selected and key input is performed (step S603). Next, since the input screen for the date “order 4” shown in FIG. 9 is displayed, the desired date is input (step S604). Furthermore, since the final confirmation input screen of “Sequence 6” shown in FIG. 9 is displayed, “1: Yes” is selected and key input is performed (step S605). When all the options have been entered, a screen is displayed to confirm whether or not the automatic voice service can be dialed (step S606). When dialing, the telephone number of the automatic voice service is automatically called when the start button is pressed. (Step S608). When canceling, the process returns to the standby state by pressing the stop button (step S607).

  When the telephone is connected to the automatic voice service (step S609), the system explains the outline of the service by automatic voice, and firstly, the number of information necessary for the channel is first called. After the sound, guidance for playing the PB signal corresponding to the channel is played (step S610).

  When the tone detector 3 detects a dial tone from the automatic voice service (step S611), the facsimile apparatus 1 sends a PB signal corresponding to a preset desired channel from the PB signal transmitter 4 to the NCU 2. Then, the call is sent to the line (step S612).

  When the input of the PB signal is confirmed on the side of the automatic voice service (step S612), it is urged to input the desired date with the PB signal after the beeping sound "P" transmitted by the automatic voice service. Guidance is played and guidance for prompting to input is played (step S613).

  Then, again, the facsimile apparatus 1 detects the dial tone from the automatic voice service by the tone detector 3 (step S614), and the PB signal transmitter 4 uses the PB signal to set the desired date set in advance by the NCU 2. Is sent to the line via step S615.

  When the input of the PB signal is confirmed on the side of the automatic voice service (step S615), an announcement for confirming the content input by the user is further sent. If there is no error in the content, “Yes”, there is an error. In the case of redoing, a guidance prompting to input by voice is played after P “No” and a beeping sound “Pi” sent by the automatic voice service (step S616).

  Then, again, the facsimile apparatus 1 detects a dial tone from the automatic voice service by the tone detection unit 3 (step S617), takes out the preset “Yes” from the voice storage unit 13, and passes through the NCU 2. To the line (step S618).

  When the voice input is confirmed on the automatic voice service side (step S618), all the procedures are completed, and the input program information on the desired date is transmitted by FAX. Receives the information and prints out the program information from the recording unit 7 (step S619).

  Note that a computer having a program for performing the above-described operation may be used as the facsimile apparatus. This computer has a voice call function, is equipped with a modem with a built-in NCU, and is connected to a printer used as a recording unit.

In the present invention, the operation procedure is analyzed based on the information once recorded in the call storage unit, and the analyzed signal pattern is stored in the signal pattern storage unit. Then, the user confirms from the contents of the call recording the information on what kind of tone and PB signal are available, and what kind of options are available as the type of service information. Since it is possible to add information to the pattern information of the operation procedure in the pattern storage unit, if the user performs the operation procedure of the information service only once, even if he wants information of a different option, It is possible to operate the apparatus to automatically obtain information from the information service without requiring an operation for storing the operation procedure in the apparatus.
In addition, the operation procedure information can be stored in the signal pattern storage unit and printed out in the format as shown in FIG. 4 or FIG. 9, so that the operation procedures of various options can be easily used as a guide. And the use of information services can be simplified.

  Furthermore, in the present invention, for example, when obtaining TV program information, the details of detailed options such as which channel information is desired and when the time zone information is desired are stored in advance in the pattern storage unit. It can be added to the pattern information of the operation procedure. Thus, when the information is desired, the apparatus can be operated according to the operation procedure for obtaining the desired information, so that the information can be easily obtained from the information service.

  As described above, when using the service of the automatic voice system, the facsimile apparatus records the operation procedure at that time by recording a call, analyzes the operation procedure, and stores the analyzed signal pattern in the signal pattern storage unit. It is possible to keep it. The information stored in the signal pattern storage unit can be printed out. When the same automatic voice system service is used again, a signal is automatically transmitted to the automatic voice system according to the procedure of the signal pattern stored in the signal pattern storage unit in advance. Furthermore, when a signal to be transmitted to the automatic sound system requires a sound signal such as “Yes” or “No” in addition to the tone signal, the sound can be stored in advance.

FIG. 1 is a block diagram showing a first embodiment of the present invention. FIG. 2 is a flowchart showing the operation at the first use. FIG. 3 is a diagram illustrating a flow of a dial tone from the automatic voice system and a PB signal transmitted by the user. FIG. 4 is a diagram illustrating an example of signal patterns expressed in a list format. FIG. 5 is a flowchart showing an operation when the automatic voice service is used after the device setting is prepared. FIG. 6 is a block diagram showing a second embodiment of the present invention. FIG. 7 is a flowchart showing the operation at the first use. FIG. 8 is a diagram showing a flow of a dial tone from the automatic voice system and a PB signal transmitted by the user. FIG. 9 is a diagram illustrating an example of signal patterns represented in a list format. FIG. 10 is a flowchart showing an operation when the automatic voice service is used after the device setting is prepared.

Explanation of symbols

1 ... facsimile machine 2 ... NCU
DESCRIPTION OF SYMBOLS 3 ... Tone detection part 4 ... PB signal transmission part 5 ... Microphone part 6 ... Display part 7 ... Recording part 8 ... Call storage part 9 ... Signal pattern storage part 10 ... Control part 11 ... Signal pattern analysis part 12 ... Operation part 13 ... Voice memory

Claims (21)

  A tone detector for detecting a dial tone from the outside;
  An operation unit for a user to perform an operation according to the dial tone,
  A PB signal transmission unit that transmits a PB (Push Button) signal in response to the user's operation;
  Signal pattern analysis that analyzes what kind of signal is sent in what order based on the content of the call and creates signal pattern information that shows the order, function, and choice items in list format from the analysis result And
  A signal pattern storage unit for storing the signal pattern information;
  When setting the mode for automatically responding, the signal pattern information is designated according to the user's operation, and when the input of options in the signal pattern information is completed, the procedure shown in the signal pattern information is followed. A control unit for automatically transmitting the PB signal from the PB signal transmission unit in response to detection of the dial tone;
With
  Facsimile device.   The facsimile apparatus according to claim 1,
  A display unit that displays the signal pattern information in a list format when operated by the user
Further comprising
  The signal pattern information is
  Information indicating the order of predetermined operating procedures;
  Information indicating functions corresponding to the order;
  Information indicating an option to be selected when the function requests the user to select;
including
  Facsimile device.   The facsimile apparatus according to claim 2,
  The control unit adds identification information to the signal pattern information based on an input from the operation unit, associates the signal pattern information with the identification information, stores them in the signal pattern storage unit, and automatically When the mode to respond to is set, the identification information is displayed on the display unit, and when the identification information is designated based on the input from the operation unit, the signal pattern information is displayed on the display unit, Based on the input from the operation unit, the option to be selected by the user is determined for each function, and according to the procedure shown in the signal pattern information, from the PB signal transmission unit according to the detection of the dial tone, Send PB signal automatically
  Facsimile device.   A facsimile apparatus according to any one of claims 1 to 3,
  Call storage unit for storing call contents when operated by the user when using an automatic voice service
Further comprising
  The signal pattern analysis unit is transmitted in response to a dial tone emitted when the automatic voice service prompts input of a PB signal and a dial tone from the automatic voice service based on the stored call content. Analyzes in what order and what kind of signal the PB signal is transmitted, and creates the signal pattern information from the analysis result
  Facsimile device.   A facsimile apparatus according to any one of claims 1 to 4,
  Microphone unit for voice input by the user
Further comprising
  The signal pattern analysis unit analyzes what kind of signal the dial tone, the PB signal, and the voice are transmitted in what order, and creates the signal pattern information from the analysis result
  Facsimile device.   The facsimile apparatus according to claim 5,
  A voice storage unit that stores voice input to the microphone unit and provides the stored voice to the control unit when voice input is required in the procedure indicated in the signal pattern information
Further comprising
  Facsimile device.   A facsimile apparatus according to any one of claims 1 to 6,
  The signal pattern information can be printed out in a list format, and is acquired when transmission of a PB signal based on preset contents is completed according to all the procedures shown in the signal pattern information. Recording unit that prints out the specified information
Further comprising
  Facsimile device.   An operation procedure storage method implemented by a facsimile machine,
  Detecting a dial tone from outside;
  Receiving an operation input made by a user in response to the dial tone;
  Transmitting a PB (Push Button) signal in response to the user's operation input;
  Analyzing what kind of signal was sent in what order based on the content of the call, and creating signal pattern information indicating the order, function, and choice items in list form from the analysis result;
  Holding the signal pattern information;
  When the mode for automatically responding is set, the signal pattern information is designated according to the operation input of the user, and when the input of the choices in the signal pattern information is completed, the procedure shown in the signal pattern information And automatically transmitting the PB signal in response to detection of the dial tone,
including
  Operation procedure storage method.   The operation procedure storage method according to claim 8,
  A step of displaying the signal pattern information in a list format when the user performs an operation input;
Further including
  The signal pattern information is
  Information indicating the order of predetermined operating procedures;
  Information indicating functions corresponding to the order;
  Information indicating an option to be selected when the function requests the user to select;
including
  Operation procedure storage method.   The operation procedure storage method according to claim 9,
  Adding identification information to the signal pattern information based on the user's operation input, and holding the signal pattern information and the identification information in association with each other;
  Displaying the identification information when setting a mode to automatically respond;
  Displaying the signal pattern information when the identification information is designated based on an operation input of the user;
  Based on the operation input of the user, the option to be selected by the user is determined for each function, and the PB signal is automatically transmitted according to the detection of the dial tone according to the procedure shown in the signal pattern information. Steps to do
Further includes
  Operation procedure storage method.   An operation procedure storage method according to any one of claims 8 to 10,
  Holding the content of a call when the user inputs an operation when using an automatic voice service;
  Based on the contents of the held call, what kind of sound is transmitted when the automatic voice service prompts the input of a PB signal, and what PB signal is transmitted in response to the dial sound from the automatic voice service. Analyzing what kind of signal is transmitted in order, and creating the signal pattern information from the analysis result;
Further includes
  Operation procedure storage method.   The operation procedure storage method according to any one of claims 8 to 11,
  Receiving voice input made by the user;
  Analyzing in what order the signal, the PB signal, and the voice are transmitted as what kind of signal, and creating the signal pattern information from the analysis result;
Further includes
  Operation procedure storage method.   The operation procedure storage method according to claim 12,
  The step of holding the voice based on the voice input and outputting the held voice when the voice input is necessary in the procedure shown in the signal pattern information
Further includes
  Operation procedure storage method.   An operation procedure storage method according to any one of claims 8 to 13,
  Printing out the signal pattern information in a list format;
  Printing out the predetermined information obtained when the transmission of the PB signal based on the preset contents is completed according to all the procedures shown in the signal pattern information;
Further includes
  Operation procedure storage method.   Detecting a dial tone from outside;
  Receiving an operation input made by a user in response to the dial tone;
  Transmitting a PB (Push Button) signal in response to the user's operation input;
  Analyzing what kind of signal was sent in what order based on the content of the call, and creating signal pattern information indicating the order, function, and choice items in list form from the analysis result;
  Holding the signal pattern information;
  When the mode for automatically responding is set, the signal pattern information is designated according to the operation input of the user, and when the input of the choices in the signal pattern information is completed, the procedure shown in the signal pattern information And automatically transmitting the PB signal in response to detection of the dial tone,
For running on a computer
  program.   The program according to claim 15,
  The signal pattern information is
  Information indicating the order of predetermined operating procedures;
  Information indicating functions corresponding to the order;
  Information indicating an option to be selected when the function requests the user to select;
Including
  A step of displaying the signal pattern information in a list format when the user performs an operation input;
To run the computer further
  program.   The program according to claim 16, wherein
  Adding identification information to the signal pattern information based on the user's operation input, and holding the signal pattern information and the identification information in association with each other;
  Displaying the identification information when setting a mode to automatically respond;
  Displaying the signal pattern information when the identification information is designated based on an operation input of the user;
  Based on the operation input of the user, the option to be selected by the user is determined for each function, and the PB signal is automatically transmitted according to the detection of the dial tone according to the procedure shown in the signal pattern information. Steps to do
To run the computer further
  program.   A program according to any one of claims 15 to 17,
  Holding the content of a call when the user inputs an operation when using an automatic voice service;
  Based on the contents of the held call, what kind of sound is transmitted when the automatic voice service prompts the input of a PB signal, and what PB signal is transmitted in response to the dial sound from the automatic voice service. Analyzing what kind of signal is transmitted in order, and creating the signal pattern information from the analysis result;
To run the computer further
  program.   A program according to any one of claims 15 to 18,
  Receiving voice input made by the user;
  Analyzing in what order the signal, the PB signal, and the voice are transmitted as what kind of signal, and creating the signal pattern information from the analysis result;
To run the computer further
  program.   The program according to claim 19, wherein
  The step of holding the voice based on the voice input and outputting the held voice when the voice input is necessary in the procedure shown in the signal pattern information
To run the computer further
  program.   A program according to any one of claims 15 to 20,
  Printing out the signal pattern information in a list format;
  Printing out the predetermined information obtained when the transmission of the PB signal based on the preset contents is completed according to all the procedures shown in the signal pattern information;
To run the computer further
  program.

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