JP4330432B2 - Glasses information management system - Google Patents

Description

  The present invention relates to a glasses information management system capable of efficiently managing information about glasses purchased by each customer.

  Traditionally, at eyeglass stores, each customer's personal attribute information (name, address, date of birth, phone number, etc.) is useful for maintenance management of eyeglasses purchased by each customer and sales promotion of new eyeglasses. In relation to the information, information on spectacles purchased by the customer (specifications of purchased spectacles, purchase date, purchase price, maintenance history, etc.) is managed. As a management method of such spectacle information, management is performed by using a customer ledger or by storing spectacle information purchased by the customer in association with personal attribute information of each customer on a computer installed in a sales store. The method to do has been used.

  In the management method using the customer ledger, there is a problem that it takes time to search for spectacle information corresponding to the personal attribute information of each customer. In particular, for a spectacle sales company that has many stores as a chain store, for example, when a customer wants to repair a spectacle sold at one sales store at another sales store, information about the spectacles is provided. There is also a problem that it is not possible to quickly search at other sales stores.

  On the other hand, in the method of managing by storing the glasses information purchased by the customer in association with the personal attribute information of each customer in the computer, it is possible to search quickly compared to the customer ledger and at each sales store By sharing the information by networking the installed computers, there is an advantage that information relating to the glasses sold at one sales store can be quickly searched at other sales stores.

  However, according to a conventional management method using a computer, in order to search for spectacle information corresponding to each customer's personal attribute information, a sales clerk directly asks the customer for personal attribute information such as name and phone number. Or, it is necessary for the store clerk to write it and read it by the store clerk, and then input this into the computer as a search key, which may cause the customer to feel bothered, or may cause a listening error or reading error was there. Here, as a method for managing eyeglass information using a computer, a different ID number for each customer, personal attribute information of the customer associated with the customer, and information on the eyeglasses purchased by the customer are stored in the computer. On the other hand, there is also a method of searching for eyeglass information corresponding to personal attribute information of each customer by issuing a member's card in which the ID number is recorded, reading the ID number of the card presented by the customer with a reading device and inputting it to the computer. Are known. According to such a method, although the above-described problem can be solved, it is presumed that the customer brings the member's card together with the glasses to the sales store, so that there is a problem that the customer feels troublesome. In addition, if you forget to bring your card, the store clerk will need to ask the customer for personal attribute information such as name and phone number, which may cause problems such as hearing errors as mentioned above. There will be. Furthermore, there is a possibility of losing the card, and in the case of losing the card, the store has to reissue the card.

  As described above, the conventional eyeglass information management method has a problem that both the customer side and the eyeglass sales store side are troublesome and inefficient.

  The present invention has been made to solve such problems of the prior art, and an object thereof is to provide a glasses information management system capable of efficiently managing information related to glasses purchased by each customer.

In order to solve the above problems, the present invention is a system comprising a terminal device and a management server connectable from the terminal device via a communication line, and the management server includes a customer associated with an identifier. Personal terminal information and information about glasses purchased by the customer, sales target age data and annual management cost data associated with various spectacle frame attribute information, and life expectancy data for each age And when the identifier recorded in the glasses is transmitted from the terminal device , the management server searches the personal attribute information corresponding to the transmitted identifier and the information about the glasses, transmits the extracted information by the search to the terminal apparatus, if the attribute information of the eyeglass frame from the terminal device is transmitted, is the transmission By searching the age data and annual management cost data of the sales target corresponding to the sex information and multiplying the average life expectancy data corresponding to the age data extracted by the search by the annual management cost data extracted by the search, the lifetime An eyeglass information management system is provided that calculates management cost data, determines a sales price based on the calculated lifetime management cost data, and transmits the determined sales price to the terminal device. .

According to such an invention, an identifier is recorded on the glasses themselves, and when the identifier recorded on the glasses is transmitted from a terminal device such as a personal computer, the management server transmits a personal attribute corresponding to the transmitted identifier. Information and information regarding glasses are searched, and information extracted by the search is transmitted to the terminal device. Therefore, it is not necessary to bring a member's card in which an ID number is recorded to the store as in the past, and the personal attribute information corresponding to the identifier is simply input to the terminal device and transmitted to the management server. In addition, since eyeglass information can be extracted, efficient management is possible. In order to input the identifier recorded on the spectacles to the terminal device, a store clerk at the spectacle sales store visually reads the identifier and inputs it with a keyboard or the like provided in the terminal device, or a predetermined device connected to the terminal device. A configuration in which reading is performed by a reader and input is conceivable. In addition, according to such an invention, in addition to simply managing the spectacle information, when the spectacles to be sold are spectacles that are used continuously throughout the life of the customer, the price of the spectacles is automatically It has the advantage that it can be calculated.

According to the eyeglass information management system according to the present invention, an identifier is recorded on the eyeglass itself, and when the identifier recorded on the eyeglasses is transmitted from a terminal device such as a personal computer, the management server transmits the transmitted identifier. It searches for the personal attribute information corresponding to, and information related to glasses, and transmits the information extracted by the search to the terminal device. Therefore, it is not necessary to bring a member's card in which an ID number is recorded to the store as in the past, and the personal attribute information corresponding to the identifier is simply input to the terminal device and transmitted to the management server. In addition, since the spectacle information can be extracted, the spectacle information can be efficiently managed. Further, according to the eyeglass information management system according to the present invention, in the case where the eyeglasses to be sold are not only simply managed but also used continuously throughout the life of the customer. The price can be automatically calculated.

Hereinafter, an embodiment of the present invention will be described with reference to the accompanying drawings.
FIG. 1 is a diagram showing a schematic configuration of a glasses information management system according to an embodiment of the present invention. As shown in FIG. 1, a spectacles information management system 1 according to the present embodiment includes terminals 11A to 11C (hereinafter collectively referred to as terminal device 11 as appropriate) and a terminal via the Internet N as a communication line. A management server 12 that can be connected from the apparatus 11 is provided. Moreover, the spectacles information management system 1 which concerns on this embodiment WHEREIN: As a preferable aspect, RFID (Radio Frequency Identification) which was attached to spectacles G1-G3 (henceforth, these are suitably named generically, and is each called spectacle G) and the identifier was memorize | stored. A chip 13 (see FIG. 2) and RFID readers 14A to 14C (hereinafter, collectively referred to as RFID reader 14 as appropriate) connected to the terminal devices 11A to 11C, respectively.

  The terminal devices 11A to 11C are respectively installed in the sales stores S1 to S3 of the eyeglass sales company (hereinafter collectively referred to as store sales S as appropriate). The terminal device 11 is not particularly limited as long as it can be connected to the management server 12 via a communication line such as the Internet N, and is composed of, for example, a general-purpose personal computer or a PDA (Personal Digital Assistant).

  The management server 12 is operated and managed by an eyeglass sales company, and can be connected from the terminal device 11 via the Internet N as described above. The management server 12 stores the customer personal attribute information associated with the identifier set by the eyeglass sales company and the information about the eyeglasses purchased by the customer in an updatable manner through the terminal device 11. More specifically, the management server 12 associates the customer's personal attribute information (name, address, fixed telephone number, mobile phone) with an identifier made up of numbers, alphanumeric characters, etc. having a predetermined number of digits. Number, personal computer e-mail address, mobile phone e-mail address, date of birth, presence of family, hobbies, etc.) and information about spectacles purchased by the customer (specifications of purchased glasses, date of purchase, inspection frequency) , Information on purchase history such as glasses frequency, store visit method, store motivation, person in charge, purchase price, etc., as well as date and number of nylon thread replacement in Nyroll frame, date and number of pad replacement, destination cell replacement Date / time, date / time of cleaning service, date / time of coverage and balance adjustment service, date / time of frame re-plating service Information about the maintenance history of, etc.) has been updated to be able to store. In addition to the information described above, the management server 12 according to the present embodiment includes information related to sales promotion history of glasses (visit date to customer's house, visit contents, sending date / content of direct mail, electronic Email transmission date / content, etc.) and service history other than eyeglass maintenance (date measurement service date / count, tension measurement service date / count, point service point count, etc.) can also be updated Is remembered. More specifically, the management server 12 provides a predetermined website for inputting information through the terminal device 11, and after accessing the information input website from the terminal device 11, the identifier, By inputting the customer's personal attribute information and information about the glasses purchased by the customer, the information is stored in association with the identifier.

  In the present embodiment, a configuration is adopted in which different identifiers are set for each pair of glasses G. Therefore, even if it is the same customer, when purchasing a plurality of glasses G, it has a plurality of identifiers corresponding to each of the glasses G, and the management server 12 has the same identifier associated with each of the plurality of identifiers. The personal attribute information of the customer is stored. According to such a configuration, it is possible to employ an operation in which an identifier is recorded in each spectacle G in advance before being sold to a customer. However, the present invention is not limited to this, and it is possible to adopt a configuration in which different identifiers are set for each customer. In such a configuration, after the customer who sells the glasses G is determined, it is necessary to record an identifier corresponding to the customer on the glasses G. Depending on the recording method, the glasses G reach the customer's hand. However, when the same customer purchases a plurality of eyeglasses G, it is possible to obtain an advantage that information about all the eyeglasses G can be managed with the same identifier.

  Next, when the identifiers recorded in the glasses G1 to G3 are transmitted from the terminal devices 11A to 11C, respectively, the management server 12 includes the above-described information such as personal attribute information corresponding to the transmitted identifiers and information on the glasses. And the information extracted by the search is transmitted to the terminal devices 11A to 11C that transmitted the identifier. More specifically, the management server 12 provides a predetermined website for browsing the stored information on the terminal device 11, and after accessing the information browsing website from the terminal device 11. By inputting an identifier recorded on the glasses, information corresponding to the identifier is retrieved and extracted and displayed.

  The sales clerk of the sales store S can provide services such as maintenance of glasses purchased by each customer while referring to the displayed information, and can also promote sales of new glasses according to each customer. it can. When the clerk who has finished the service inputs the update information on the information input website, the update information is stored in the management server 12. The browsing of the stored information and the input of update information can be executed through any terminal device 11 as long as the terminal device 11 can be connected to the management server 12 via the Internet N. Even if the sales store S that purchased G is different from the sales store S that receives services such as maintenance, no problem occurs, and the management server 12 can share information.

  In the present embodiment, in order to record the identifier on the glasses G, the RFID chip 13 storing the identifier is attached to the glasses G as described above, while the terminal device 11 includes the RFID reader 14. It is connected. With such a configuration, the identifier stored in the RFID chip 13 is transmitted to the RFID reader 14 as a radio frequency, and is received and read by the RFID reader 14. The identifier read by the RFID reader 14 is transmitted to the terminal device 11 and then transmitted from the terminal device 11 to the management server 12. Therefore, in the case of the present embodiment, the input of the identifier on the information browsing website described above is automatically executed by reading the identifier with the RFID reader 14. As described above, if the configuration in which the RFID chip 13 in which the identifier is stored is attached to the glasses G is adopted, there is an advantage that the clerk of the sales store S does not need to visually read the identifier. In addition, there is an advantage that a system having a high degree of freedom is provided because it is not affected by dust or dirt that may be present on the glasses G, and there are few restrictions on the relative positional relationship between the attachment position of the RFID chip 13 and the RFID reader. Have

  As shown in FIG. 2, the RFID chip 13 according to the present embodiment is attached to the inside of the temple 2 of the glasses G and is not in contact with the skin of the person wearing the glasses. However, the attachment position of the RFID chip 13 is not limited to this. For example, the RFID chip 13 can be attached to various parts of the glasses G such as the front cell 3, the bridge 4, and the pad 5. Further, as a method of attaching the RFID chip 13, in addition to embedding in a predetermined part of the glasses G, it is possible to adhere using an adhesive. Note that the RFID chip 13 may be a read-only chip, as long as it has at least a function of storing an identifier. However, if a write-type RFID chip capable of writing data is employed, a part of the customer's personal attribute information to be stored in the management server 12 in an updatable manner and a part of the information about the glasses purchased by the customer are stored in the RFID chip. This is preferable in that the load on the management server 12 can be reduced.

  As described above, in the present embodiment, as a method for recording an identifier on the glasses G, a configuration in which the RFID chip 13 storing the identifier is attached to the glasses G is employed. However, the present invention is not limited to this. Instead, other recording methods can be employed. Specifically, for example, the identifier can be marked by laser processing. It is also possible to form the identifier from a transfer layer attached to the glasses G. In these cases, the clerk of the sales store S visually reads the identifier engraved (or affixed) on the glasses G and inputs it to the terminal device 11, or the identifier is, for example, an image code (bar code or two-dimensional code). It is possible to adopt a configuration in which an identifier formed with an image code is attached (or an identifier formed with an image code), and the identifier read by the image code reader is transmitted to the terminal device 11. In addition, since a specific method for engraving by laser processing and a specific method for forming a transfer layer (for example, using a so-called transfer sheet) can be applied to known methods, respectively. Detailed description is omitted here.

  Note that the eyeglass information management system 1 according to the present embodiment not only simply manages the information of the eyeglasses S but also when the eyeglasses S to be sold are eyeglasses that are used continuously throughout the life of the customer. Also, it has a function of automatically calculating the price of the glasses S (hereinafter referred to as a lifetime guaranteed sales price). Hereinafter, the function of calculating the lifetime guaranteed sales price in the system 1 will be described.

  In the management server 12 according to the present embodiment, the attribute information of various spectacle frames, the sales target age data and the annual management cost data associated with the attribute information, and the life expectancy data for each age are the terminal device. 11 is stored in an updatable manner. Here, the spectacle frame attribute information includes information on spectacle frame types such as metal, nyroll, cell, two-point, and brow, as well as genders for men, women, and combined, suppliers and year of the frame. Information such as month / date / purchase amount, brand name / item number, color / item number, size, standard price, general sales price, and necessary maintenance items can be provided.

  FIG. 3 is a diagram showing an example of sales target age data associated with spectacle frame attribute information stored in the management server. In the example shown in FIG. 3, among the spectacle frame attribute information, the type of spectacle frame such as metal, nyroll, cell, two-point (indicated as “two-po” in FIG. 3), brow, and the like for men, women, and unisex. Information related to gender is associated with sales target age data (in this embodiment, sales target age composition ratio, unit is%), and these correspondences are stored in a table format. More specifically, for men's use, the metal, nyroll, cell, two-point and brow spectacle frame types, and for women, metal, nyroll, cell, and two-point spectacle frames. For each type, for the unisex, the assumed sales target age composition ratio is stored in units of one year for each type of glasses, metal, nyroll, cell, two-point and brow glasses frames. In the present embodiment, the age composition ratio of the sales target stored in the management server 12 is necessary information (sales glasses sold) in the sales performance for a certain period managed by the sales management system (not shown). Information on the frame type and sex of the frame and the age of the purchaser) are sequentially transmitted to the management server 12, and the age composition ratio of the actual eyeglass purchaser automatically calculated by the management server 12 based on the transmitted information. Has been.

  The annual management cost data stored in the management server 12 is based on information costs such as notifications related to maintenance in addition to parts costs and work costs required for different maintenance depending on the attribute information of the spectacle frame. It is set according to the attribute information and stored in a table format.

  FIG. 4 is a diagram illustrating an example of life expectancy data for each age stored in the management server. As shown in FIG. 4, the management server 12 stores life expectancy data for each age for each gender in a table format.

  When the attribute information of the spectacle frame is transmitted from the terminal device 11, the management server 12 searches for sales target age data and annual management cost data corresponding to the transmitted attribute information. Next, lifetime management cost data is calculated by multiplying the life expectancy data corresponding to the age data extracted by the search by the annual management cost data extracted by the search. More specifically, for example, when information indicating that the frame is a gentleman's metal frame is transmitted from the terminal device 11 as the attribute information of the spectacle frame, first, the sales shown in the column of the gentleman's metal frame in FIG. The life expectancy data corresponding to the sales target age data (in other words, the life expectancy of the sales target) is obtained by multiplying and integrating the age composition ratio of the target and the life expectancy data of the male in FIG. 4 for each age. The lifetime management cost data is calculated by multiplying the calculated average life expectancy data by the extracted annual management cost data. The management server 12 final sales based on the lifetime management cost data calculated in this way (for example, by adding the calculated lifetime management cost and the general sales price in the attribute information of the spectacle frame). A price (lifetime guaranteed sales price) is determined, and the determined lifetime guaranteed sales price is transmitted to the terminal device 11.

  As described above, according to the eyeglass information management system 1 according to the present embodiment, not only the eyeglass information is simply managed, but also an appropriate lifetime guaranteed selling price can be automatically calculated in accordance with the sales target age data. There is an excellent advantage of being.

FIG. 1 is a diagram showing a schematic configuration of a glasses information management system according to an embodiment of the present invention. FIG. 2 is a diagram illustrating a state in which the RFID chip is attached to the glasses. FIG. 3 is a diagram showing an example of sales target age data associated with spectacle frame attribute information stored in the management server. FIG. 4 is a diagram illustrating an example of life expectancy data for each age stored in the management server.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 ... Glasses information management system 11, 11A, 11B, 11C ... Terminal device 12 ... Management server 13 ... RFID chip 14, 14A, 14B, 14C ... RFID reader N ... Internet (communication line)
G, G1, G2, G3 ... Glasses

Claims (1)

A system comprising a terminal device and a management server connectable from the terminal device via a communication line,
In the management server, personal attribute information of the customer associated with the identifier and information on the glasses purchased by the customer , age data of sales targets and annual management cost data associated with the attribute information of various spectacle frames, Life expectancy data for each age is stored in an updatable manner through the terminal device,
When the identifier recorded in the glasses is transmitted from the terminal device, the management server retrieves personal attribute information and information related to the glasses corresponding to the transmitted identifier, and the information extracted by the retrieval is the terminal device. When the attribute information of the spectacle frame is transmitted from the terminal device, the age data of the sales target and the annual management cost data corresponding to the transmitted attribute information are searched, and the age data extracted by the search Lifelong management cost data is calculated by multiplying the average life expectancy data corresponding to the annual management cost data extracted by the search, and the sales price is determined based on the calculated lifetime management cost data. An eyeglass information management system , wherein a price is transmitted to the terminal device .