JP4344538B2 - Article delivery mediation method, article delivery mediation system, article delivery request reception device, computer program - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to a method, a system, and an apparatus for mediating delivery of an article from a sender to a recipient, and an apparatus for receiving a delivery request for goods.
[0002]
[Prior art]
In recent years, with the spread of the Internet, it has become common to purchase various products at an electronic store site established on a network. In addition, auctions on the Internet have become widespread, and buying and selling between individuals through the network is becoming popular. According to buying and selling products on the Internet, it is very convenient for buyers to select and order products while staying at home. On the other hand, sellers do not need to set up an actual store, so selling expenses Can be reduced. In addition, if an Internet auction is used, it is possible to sell products that are unnecessary for the exhibitor, and there are advantages that the product can be obtained at a low price for the successful bidder.
[ Patent Document 1]
JP 2002-74219 A
[Problems to be solved by the invention]
When buying and selling goods on the Internet, the trading partner is usually a stranger. Therefore, it can be said that it is desirable to conceal the address and name between the buyer and seller so as to prevent leakage of personal information between the buyer and seller. However, when sending a product to a delivery company, the sender (seller) needs to know the address name of the recipient (buyer), and the sender's address name is obtained from the delivery slip attached to the product. It will be known to the recipient. As described above, conventionally, the sender and the receiver of the product cannot hide their address names from each other, and it has been difficult to conceal the personal information between them.
[0004]
The present invention has been made in view of the above points, and enables an article shipper and a recipient to deliver an article from the sender to the recipient without knowing their respective address names. For the purpose.
[0005]
[Means for Solving the Problems]
To achieve the above object, the present invention includes a delivery reception computer installed in a location that accepts delivery request for the article, the delivery is connected via reception computer and network, and an auction ID for each auction bid projects, bid delivery of the person of the name and address and the articles of the postage from the exhibitor by the server with a database in which the delivery information has been recorded in association with the one of the successful bidder or seller, including the shipping burden flag indicating whether to bear to the highest bidder Which mediates
The delivery acceptance computer accepting an input of an auction ID ;
The delivery acceptance computer sending an inquiry signal including the inputted auction ID to the server;
The server refers to the database to obtain delivery information associated with an auction ID included in the inquiry signal;
The server sending the acquired delivery information to the delivery acceptance computer;
The delivery reception computer prints out a delivery slip in which the address name of the successful bidder is described and the address name of the exhibitor is not described based on the transmitted delivery information. If you are shown that the successful bidder will pay, characterized in that it comprises a step of printing out the delivery slip for the shipping receives a collect, a.
[0007]
According to the present invention, the sender can request delivery of the article to the recipient only by specifying the delivery schedule ID, so that the sender does not need to know the address name of the recipient. Further, since the sender's address name is not described in the delivery slip attached to the article, it is possible to prevent the recipient's address name from being known to the recipient. As described above, according to the present invention, the goods can be delivered from the sender to the recipient without the sender and recipient of the article knowing their respective address names.
[0009]
In addition, the present invention is managed for each auction bid projects, in association with the auction ID, and delivery information that any of the successful bidder or seller's name and address and postage of the successful bidder is including the shipping burden flag indicating whether the burden An apparatus for receiving a delivery request for an article that operates in cooperation with a server that
Means for receiving input of an auction ID ;
Means for transmitting an inquiry signal including the inputted auction ID to the server;
Means for receiving delivery information transmitted in response to the inquiry signal from the server;
Based on the received delivery information, a delivery slip is printed out with the name and address of the successful bidder printed and not the address and name of the seller . At that time, the shipping cost flag indicates that the successful bidder bears the shipping cost. And means for printing out a delivery slip for postage payer payment.
[0010]
In each of the above inventions, a configuration using a user ID unique to the recipient may be used instead of the delivery schedule ID.
[0011]
DETAILED DESCRIPTION OF THE INVENTION
Hereinafter, an embodiment of the present invention will be described with reference to the accompanying drawings. In this embodiment, as an example, a case will be described in which the present invention is applied to merchandise delivery from an exhibitor to a successful bidder in an Internet auction.
[0012]
FIG. 1 is an overall configuration diagram of a system according to the present embodiment. As shown in the figure, the system according to the present embodiment is provided in the server system 10 and a convenience store for receiving delivery of goods or a delivery center of a delivery company (hereinafter, these places are collectively referred to as delivery reception places). The delivery reception computer 12 is included. The server system 10, the delivery reception computer 12, and the Internet 14 are connected to each other. However, the server system 10 and the delivery acceptance computer 12 may be connected via a dedicated line. A large number of user computers 16 are connected to the server system 10 via the Internet 14.
[0013]
The server system 10 includes an auction server 18, a delivery mediation server 20, a user database 22, and a successful bid information database 24.
[0014]
User information about each registered user is recorded in the user database 22. FIG. 2 shows data items of user information recorded in the user database 22. As shown in the figure, in the user database 22, for each registered user, the user ID, name, address, telephone number, e-mail address, settlement account information (financial institution name, store name, account subject, account number for settlement account). ) Etc. are recorded as user information.
[0015]
The auction server 18 provides an Internet auction service to the user computer 16 of a registered user who has accessed via the Internet 14. That is, the auction server 18 accepts exhibition information including the contents, quantity, photo image, successful bid condition, etc. of the merchandise from the exhibitor's user computer 16 and publishes it on the auction site. Then, a bid is accepted from each bidder's user computer 16, and a successful bidder is determined after the expiration of the bid deadline. When the successful bidder is determined, the successful bid information is recorded in the successful bid information database 24.
[0016]
FIG. 3 shows data items of successful bid information recorded in the successful bid information database 24. As shown in the figure, the successful bid information database 24 includes an auction ID, an exhibitor's user ID, a successful bidder's user ID, a product name, a settlement amount (that is, a successful bid price), a settlement means (account transfer, price exchange delivery, convenience store, etc.). Payment etc.) and a postage burden flag indicating whether the exhibitor or the successful bidder bears the postage is recorded as successful bid information. As will be described later, the delivery mediation server 20 generates a package number in response to an inquiry from the delivery reception computer 12, and records the package number in association with the corresponding successful bid information. In addition, corresponding to correspond to the "distribution Okujo Report", corresponds to the "delivery schedule ID" in the auction ID is the present invention, "delivery information database" successful bid information database 24 according to the present invention in the above-mentioned successful bid information by the present invention To do.
[0017]
Moreover, in this embodiment, although the database is divided into the user database 22 and the successful bid information database 24, it is not restricted to this, You may integrate both the databases 22 and 24 into one database. In short, the auction ID, the recipient's address and name, and the settlement account information of the sender and recipient are recorded in association with each other, and the address name of the recipient and the account information of the sender and recipient are recorded from the auction ID. Any database structure that can be read out may be used.
[0018]
In the system according to the present embodiment, the delivery mediation server 20 provided in the server system 10 exchanges information with the delivery reception computer 12, so that the auction exhibitor and the successful bidder can communicate their names and addresses with each other. It is characterized in that merchandise can be delivered from the exhibitor to the successful bidder without knowing personal information such as. Hereinafter, processing when the exhibitor (that is, the sender) sends the product to the successful bidder (that is, the recipient) will be described. In the following description, each process performed by the delivery mediation server 20 and the delivery reception computer 12 is realized by executing a computer program stored in a storage device included in each processing.
[0019]
FIG. 4 is a diagram showing the flow of processing when a product is delivered from a sender A who is an exhibitor to a recipient B who is a successful bidder. As shown in the figure, the sender A brings the product to a delivery reception office such as a convenience store or a delivery company's distribution center, and fills in a delivery request form to request delivery of the product (S100). This delivery request form includes an auction ID entry field, and the person in charge at the delivery reception desk inputs the auction ID described in the delivery request form to the delivery acceptance computer 12 (S102). In response to this, the delivery acceptance computer 12 transmits an inquiry signal including the inputted auction ID to the delivery mediation server 20 of the server system 10 (S104).
[0020]
The delivery mediation server 20 that has received the inquiry signal refers to the successful bid information database 24, and the successful bid information associated with the auction ID included in the inquiry signal, that is, the user ID of the seller (that is, the sender A). Then, the user ID of the successful bidder (that is, the recipient B), the settlement amount, the settlement means, and the postage burden flag are read (S106). Further, referring to the user database 22, the address name, telephone number, and settlement account information associated with the payee's user ID are read (S108). A payment request signal is sent to the institution indicating that the payment amount should be deducted from the recipient account and transferred to a predetermined brokerage account owned by the operator of the server system 10 (S110). Then, after receiving a signal indicating that it can be withdrawn from the financial institution, the delivery mediation server 20 generates a package number unique to the product and records it in association with the corresponding successful bid information (S112). Next, the delivery information including the address / name / phone number of the recipient, the postage burden flag, and the package number is transmitted to the delivery acceptance computer 12 (S114). As described above, when the settlement means is an account transfer, after confirming that the settlement amount can be withdrawn from the recipient account, the payment is made by transmitting the delivery information to the delivery reception computer 12. It is possible to prevent the product from being sent to a recipient who has no resources. If the settlement means is other than bank transfer, the package number is immediately recorded in S112, and in S114, the settlement means is included in the delivery information and transmitted to the delivery acceptance computer 12.
[0021]
The delivery acceptance computer 12 that has received the delivery information calculates a delivery fee by referring to the fee table based on the address of the recipient and the weight and size of the product separately measured and input (S116). Then, the calculation result is output on the screen together with the contents of the postage burden flag. The person in charge at the delivery reception desk collects the calculated delivery fee from the delivery person when the delivery cost is paid by the sender due to the shipping cost burden flag. Then, the delivery acceptance computer 12 performs a slip issuing operation, and in response to this, the delivery acceptance computer 12 prints out the delivery slip (S118). At that time, if the postage is a payer due to the postage burden flag, a delivery slip for the postage payer is printed out.
[0022]
FIG. 5 shows an example of a delivery slip. As shown in the figure, the address, name, phone number and package number of the recipient are displayed on the delivery slip, but the address, name and phone number of the sender are not displayed. Such a delivery slip is affixed to the product and delivered to the recipient B by the carrier (S120). It should be noted that the delivery slip is printed out and attached to the product in a state where it is not visible to the sender A, such as after the sender A returns from the delivery reception office.
[0023]
Recipient B (or delivery company in charge of delivery) who received the product accesses the delivery mediation server 20 and inputs that the product has been received (or that delivery has been completed) (S122). In response to this, when the settlement means is account transfer, the delivery mediation server 20 requests the financial institution having the mediation account to transfer the settlement price from the mediation account to the sender account. A signal is transmitted (S124).
[0024]
In the unlikely event that the item cannot be delivered to the recipient due to the move of the recipient, the item is returned to the delivery center of the delivery company. At the delivery center, the delivery reception computer 12 inquires the delivery mediation server 20 of the address and name of the recipient based on the package number described in the delivery slip. In response to this, the delivery intermediary server 20 refers to the successful bid information database 24 and the user database 22, reads the address / name of the recipient corresponding to the inquired package number, and outputs a response signal including them. It is transmitted to the delivery acceptance computer 12. The delivery acceptance computer 12 prints a delivery slip anew based on the response signal, and replaces the product delivery slip with the newly printed delivery slip and delivers it again.
[0025]
As described above, according to the present embodiment, since the name and address of the sender are not described in the delivery slip attached to the product, the sender does not know his / her name and address. The goods can be delivered. Further, since the shipper can ship the product to the recipient only by specifying the recipient's user ID, it is not necessary to inform the sender of personal information such as the address and name of the recipient. Thus, according to the present embodiment, it is possible for the shipper and the recipient of the product to ship the product from the sender to the recipient without knowing the name and address of the other party. Thus, it is possible to prevent an incident or accident from occurring due to leakage of personal information between the sender and the recipient.
[0026]
In the above embodiment, the delivery fee is collected directly from the sender at the delivery reception office (when the sender pays) or is delivered by the payee (when the recipient pays). It is also possible for the delivery mediation server 20 to collect. That is, if the delivery fee is borne by the recipient, the delivery brokerage server 20 inquires the delivery acceptance computer 12 about the delivery fee, and the amount of payment plus the delivery fee is taken as the amount deducted from the recipient account. Is the sender's burden, the amount obtained by subtracting the delivery fee from the settlement amount is used as the transfer amount to the sender's account.
[0027]
Further, in the above embodiment, after transferring the settlement fee from the recipient account to the brokerage account, the settlement fee is further transferred from the brokerage account to the sender account (that is, the settlement fee is indirectly transferred from the recipient account to the sender account). However, the present invention is not limited to this, and the payment may be made directly from the recipient account to the sender account.
[0028]
Further, in the above embodiment, the case where the successful bid goods of the online auction are delivered from the exhibitor to the successful bidder has been described as an example. However, the present invention is not limited to this, and as will be described below, Widely applicable for delivery.
[0029]
FIG. 6 shows a processing flow in an embodiment in which, for example, a sender A who is a registered user delivers goods to a recipient B who is also a registered user. In FIG. 6, the same processes as those in FIG. 4 are denoted by the same reference numerals, and description thereof is omitted or simplified. In this embodiment, a delivery information database 30 is provided instead of the successful bid information database 24.
[0030]
As shown in FIG. 6, the sender A accesses the delivery mediation server 20 from the user computer 16 in advance, and sends his own user ID, the user ID of the recipient B, and the amount charged to the recipient B to the delivery schedule information. (S200). Upon receiving registration of the delivery schedule information, the delivery mediation server 20 issues a delivery schedule ID to the sender A (S202) and stores the delivery schedule information in the delivery information database 30 in association with the delivery schedule ID. (S203). Upon receiving the delivery schedule ID, the sender A brings the delivery product to the delivery reception office and makes a delivery request indicating the delivery schedule ID (S204). Thereafter, similarly to the above embodiment, the delivery schedule ID is input to the delivery acceptance computer 12 (S206), and the delivery acceptance computer 12 transmits an inquiry signal including the delivery schedule ID to the delivery mediation server 20 (S208). . The delivery intermediary server 20 reads the delivery schedule information corresponding to the delivery schedule ID from the delivery information database 30 (S209), and further, from the user database 22, the address of the recipient, the sender, the settlement means, and the settlement account of the recipient. Information is read (S108). If the settlement means is an account transfer, a transfer request from the recipient account to the broker account is made (S110), and delivery information including the address name of the recipient B is notified to the delivery reception computer 12. (S114) Based on this delivery information, the delivery acceptance computer 12 prints a delivery slip (S118).
[0031]
As described above, in the embodiment shown in FIG. 6, the sender makes a successful bid for the auction by registering the delivery schedule information including the user IDs of the sender and the recipient and the billing amount in advance in the delivery mediation server 20. Shipments other than products can also be performed.
[0032]
In each of the above embodiments, the delivery broker server 20 registers the user IDs of the sender and the recipient in association with the auction ID or the scheduled delivery ID, and the delivery reception computer 12 inputs the auction ID or the delivery ID. In response to the auction ID or delivery ID, the delivery intermediary server 20 is inquired about the address and name of the recipient. However, the present invention is not limited to this. For example, when the sender A makes a delivery request, the user ID and the recipient user ID are presented, and the delivery reception computer 12 receives the recipient ID based on the recipient user ID. The delivery intermediary server 20 may be inquired about the person's address and name.
[0033]
Further, in each of the above embodiments, the case of delivering a product between individuals has been described. However, the present invention is not limited to this, and can also be applied to the case of delivering a product from a seller to a purchaser of the product. For example, when a product sold at an online store on the network is delivered, the purchaser (that is, the recipient) of the product notifies only the user ID of the user to the electronic store side. The online store makes a delivery request for the merchandise by presenting the user ID of the recipient to the carrier. In the same manner as in the above embodiment, the delivery company that has accepted the delivery request creates a delivery slip by inquiring the address and name of the recipient from the computer to the delivery mediation server 20 based on the user ID, and pastes it on the product. to deliver. In this way, the purchaser of the product can purchase the product without the seller knowing personal information such as his / her name and address.
[0034]
【The invention's effect】
According to the present invention, it is possible for the shipper and receiver of an article to deliver the article from the sender to the receiver without knowing their respective address names.
[Brief description of the drawings]
FIG. 1 is an overall configuration diagram of a system according to an embodiment of the present invention.
FIG. 2 is a diagram showing data items of user information recorded in a user database.
FIG. 3 is a diagram showing data items of successful bid information recorded in a successful bid information database.
FIG. 4 is a diagram showing a flow of processing in a case where goods are delivered from a sender A who is an auction exhibitor to a recipient B who is a successful bidder in the present embodiment.
FIG. 5 is a diagram illustrating an example of a delivery slip printed in the present embodiment.
FIG. 6 is a diagram showing a processing flow in an embodiment in which a sender A who is a registered user delivers a product to a recipient B who is also a registered user.
[Explanation of symbols]
DESCRIPTION OF SYMBOLS 10 Server system 12 Delivery reception computer 14 Internet 16 User computer 18 Auction server 20 Delivery mediation server 22 User database 24 Successful bid information database 30 Delivery information database

Claims (5)

Delivery and location to the installed delivery acceptance computer that accepts the request of the goods, the delivery is connected via the reception computer and the network, and the auction ID to each auction bid projects, bid the name and address and postage of the auction of the winning bidder auction This is a method of mediating delivery of goods from an auction exhibitor to a successful bidder by a server having a database recorded in association with delivery information including a shipping cost burden flag indicating which of the seller or the seller bears. And
The delivery acceptance computer accepting an input of an auction ID;
The delivery acceptance computer sending an inquiry signal including the inputted auction ID to the server;
The server refers to the database to obtain delivery information associated with an auction ID included in the inquiry signal;
The server sending the acquired delivery information to the delivery acceptance computer;
The delivery reception computer prints out a delivery slip in which the address name of the successful bidder is described and the address name of the exhibitor is not described based on the transmitted delivery information. And a step of printing out a delivery slip for postage payer payment if the successful bidder indicates that the successful bidder bears. To mediate delivery of goods from an auction exhibitor to a successful bidder , which is composed of a delivery reception computer installed at a place for receiving a delivery request for goods and a server connected to the delivery reception computer via a network. System,
The delivery reception computer is:
Means for receiving input of an auction ID ;
Means for transmitting an inquiry signal including the inputted auction ID to the server,
The server
And the auction ID to each auction bid projects, and databases and delivery information has been recorded in association with that either the name and address and postage of the successful bidder of the auction of the winning bidder or seller, including the shipping burden flag indicating whether the burden,
Means for receiving the inquiry signal from the delivery acceptance computer;
Means for referring to the database to obtain delivery information associated with the auction ID included in the received inquiry signal;
Means for transmitting the acquired delivery information to the delivery acceptance computer,
The delivery reception computer prints out a delivery slip in which the address name of the successful bidder is described and the address name of the exhibitor is not described based on the delivery information received from the server. An article delivery intermediary system, further comprising means for printing out a delivery slip for shipping recipient payment when the successful bidder indicates that the shipping fee is borne. For each successful bid item in the auction, link with a server that manages the auction ID in association with delivery information including a shipping cost flag indicating whether the winning bidder 's address and shipping cost will be borne by the successful bidder or the exhibitor. An apparatus for receiving a delivery request for an article,
Means for receiving input of an auction ID ;
Means for transmitting an inquiry signal including the inputted auction ID to the server;
Means for receiving delivery information transmitted in response to the inquiry signal from the server;
Based on the received delivery information, a delivery slip is printed out with the name and address of the successful bidder printed and not the address and name of the seller . At that time, the shipping cost flag indicates that the successful bidder bears the shipping cost. A delivery request accepting apparatus comprising: means for printing out a delivery slip for postage payer payment. In the delivery request reception apparatus according to claim 3 ,
A delivery request receiving apparatus comprising means for calculating a delivery fee based on a successful bidder address included in the received delivery information. For each auction bid projects, auction ID and, capable of communicating with the server that manages in association with delivery information, including a mailing cost burden flag indicating whether any of the successful bidder's name and address and mailing the successful bidder or seller to bear On the computer,
Receiving an input of an auction ID ;
Transmitting an inquiry signal including the input auction ID to the server;
Receiving delivery information transmitted from the server in response to the inquiry signal;
Based on the received delivery information, a delivery slip is printed out with the name and address of the successful bidder printed and not the address and name of the seller . At that time, the shipping cost flag indicates that the successful bidder bears the shipping cost. A computer program for executing a step of printing a delivery slip for postage payer payment.

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