JP4828569B2 - Anonymous delivery method, anonymous delivery system, and home delivery ID generation management server - Google Patents

Description

  The present invention relates to a system and method that enables delivery of an article even when a source user and a destination user do not know each other's name (real name) and address, and a configuration of a home delivery ID generation management server used therefor .

  In recent years, due to the expansion of the Internet and the spread of personal computers and mobile phones, there are increasing opportunities to enter into some kind of social relationship or friendship without knowing the real name and address of the other party.

  For example, when multiple people are involved in one project deployed on the network, there are many cases where only the other party's nickname (handle name) and e-mail address are known. Even if you are acquainted with each other, you may know only the nickname and e-mail address of the other party, or you may know the last name and phone number of the other party, but not the first name or address.

  In such a case, there is a case where it is desired to avoid sharing the real name and address with each other due to a request for security and privacy protection, but it is desired to deliver an actual article instead of electronic data to the other party. This is the case when a prototype in the form of an article is sent out in the middle of a project, or an unexpected souvenir or gift is sent to the other party.

  Currently, when an article is delivered to a partner, it is essential to specify the address and name of the partner. Therefore, if you want to deliver the item to the other party, you must ask the person for the name and the address of the destination and fill it in the delivery slip. At that time, the sender also needs to write his / her name, address, etc. on the delivery slip in principle. This is inconvenient if you do not want to tell your personal information such as your real name, current address, and telephone number.

  In the case of purchasing goods and services on the Internet, a system has been proposed that can request goods and services from suppliers while concealing the personal information of the user (purchaser) (for example, Patent Document 1). And 2).

  In Patent Literature 1, an anonymous ID corresponding to a user ID is issued by an anonymous delivery support server, and the anonymous ID, the user's name and address are stored in association with each other. When a user requests a supplier to ship a product, he accesses the supplier's server from the user terminal and inputs an anonymous ID instead of personal information such as his / her name and address. The supplier's server requests the anonymous delivery support server to confirm the anonymous ID. The anonymous delivery support server returns a list of home delivery companies to the supplier's server together with the validity / invalidity of the anonymous ID. The supplier selects a courier from the list and sends the merchandise and the buyer's anonymous ID to the courier. The terminal of the delivery company accesses the anonymous delivery support server and acquires delivery destination information corresponding to the anonymous ID. Accordingly, the merchandise is properly delivered to the purchaser without the purchaser's personal information being recognized by the supplier.

  Also in Patent Document 2, the disguise information provider's subsystem issues disguise information to the user during Internet shopping. The user accesses the subsystem of the Internet shop service (INS) using the disguise information and performs a purchase procedure. The INS subsystem requests confirmation from the subsystem of the disguise information provider, and entrusts the delivery of the product to the delivery company subsystem under the disguise information of the user. The subsystem of the disguise information provider searches for the identity information and sends a confirmation mail to the customer's terminal. The delivery company subsystem acquires original information from the subsystem of the disguise information provider and delivers the product to the user.

In Patent Documents 1 and 2, a supplier who supplies goods as a business in response to a user request or a member store of an Internet shopping system does not need to conceal his name and address, and only the user side conceals personal information. And order the product.
JP 2003-296737 A JP-A-2005-004714

  However, the above-mentioned system is not simple Internet shopping, but corresponds to the case where users who have entered into a continuous social relationship or friendship exchange actual goods without telling each other their real names and addresses. Can not.

  Therefore, an object of the present invention is to provide a system and method that can deliver actual articles even when users do not know each other's real name and address.

To solve the above problem,
(1) When a delivery ID issue request is received from a sending user (referred to as “calling user” for the sake of convenience), a delivery ID for each of the sending user and the receiving user (referred to as “destination user” for the sake of convenience) And how to issue
(2) A method of assigning a fixed home delivery ID in advance at the time of service subscription is conceivable.

Specifically, corresponding to the above method (1), in the first aspect, the anonymous delivery method is:
The home delivery ID generation management server receives the home delivery ID issue request and the identification information of the second user terminal from the first user terminal,
In response to the delivery ID issue request, a first delivery ID for the first user terminal and a second delivery ID for the second user terminal are generated,
The first home delivery ID and the second home delivery ID are transmitted to the first user terminal,
Sending the first home delivery ID and the identification information of the first user terminal to the second user terminal,
The first delivery ID and the second delivery ID input to the terminal device of the delivery company based on the first delivery ID and the second delivery ID transmitted to the first user terminal, together with a delivery information request, the delivery Received from the vendor's terminal device,
In response to the delivery information request, the user information of at least the second user terminal corresponding to the second home delivery ID is searched, and the search result is transmitted to the terminal device of the delivery company.

  In the terminal device of the delivery company, based on the user information, a delivery sheet addressed to the user of the second user terminal is specified and output only by the first home delivery ID.

  As one embodiment, when the delivery ID issue request is received from the first user terminal, a confirmation request for confirming whether or not the article can be received is transmitted to the second user terminal, and the second user If consent to the confirmation request is received from the terminal, the first delivery ID and the second delivery ID are generated.

  In this case, the second user terminal receives and holds the first delivery ID of the first user terminal from the delivery ID generation management server only when the consent is transmitted.

In a 2nd aspect, the delivery ID production | generation management server which implement | achieves said method is provided. The home delivery ID generation management server
A home delivery ID issuance request reception unit that receives identification information of the second user terminal and a home delivery ID issuance request from the first user terminal;
In response to the home delivery ID issue request, a home delivery ID generating unit that generates a first home delivery ID for the first user terminal and a second home delivery ID for the second user terminal,
A transmission unit for transmitting the first delivery ID and the second delivery ID to the first user terminal, and transmitting identification information of the first delivery ID and the first user terminal to the second user terminal;
A storage unit that associates and stores the first home delivery ID and user information of the first user terminal, and associates and stores the second home delivery ID and user information of the second user terminal;
When a delivery information request is sent together with the first delivery ID and the second delivery ID from the delivery company terminal device, the storage unit is searched and the second user terminal corresponding to the second delivery ID A user information management unit that takes out the user information and transmits the user information to the terminal device of the delivery company from the transmission unit;
Is provided.

In a 3rd aspect, the structure of the terminal device of a delivery company is provided. The terminal of the delivery company
An input unit for inputting the first delivery ID of the first user terminal and the second delivery ID of the second user terminal;
A delivery information acquisition request unit that generates a delivery information acquisition request in response to the input;
A transmission unit that transmits the first delivery ID, the second delivery ID, and the delivery information acquisition request to the delivery ID generation management server;
If the delivery information is acquired from the home delivery ID generation management server, the delivery request includes the personal information of the user of the second user terminal included in the delivery information as a delivery destination and the home delivery ID of the first user terminal. And a control unit that outputs a delivery sheet included as a person.

Corresponding to the above method (2), the anonymous delivery method in the fourth aspect is
In the home delivery ID generation management server,
Assign a first delivery ID to the first user terminal,
Assign a second home delivery ID to the second user terminal,
At least from the second user terminal, the baggage allowance information is received and stored in association with the second delivery ID,
When the delivery information request is received together with the first delivery ID and the second delivery ID from the delivery company terminal device, the first delivery ID is included in the baggage allowance information of the second user terminal. The user information of the second user terminal is transmitted to the terminal device of the delivery company,
In the terminal device of the delivery company, based on the user information, a delivery sheet addressed to the user of the second user terminal is specified and output only by the first home delivery ID of the shipping requester.
It is characterized by that.

As a fifth aspect, a home delivery ID generation management server for realizing the anonymous delivery method in the fourth aspect is provided. The home delivery ID generation management server
A first delivery ID for the first user terminal, a delivery ID generation unit for generating a second delivery ID for the second user terminal,
A transmission unit for transmitting the first home delivery ID to the first user terminal and transmitting the second home delivery ID to the second user terminal;
A storage unit that receives at least the article allowance information from the second user terminal and stores the article allowance information in association with the second home delivery ID;
When the delivery information request having the first delivery ID, the second delivery ID, and the second delivery ID as a delivery destination is received from a delivery company terminal device, the storage unit is searched, and the second user A user information management unit that permits transmission of user information of the second user terminal to the terminal device of the delivery company when the first delivery ID is included in the terminal arrival and departure permission information;
Is provided.

  Even when users do not know each other's real name and address, a system and a method capable of delivering actual articles are realized.

  Hereinafter, preferred embodiments of the present invention will be described with reference to the drawings. FIG. 1 is an overall view of an anonymous delivery system 1 to which the present invention is applied. The anonymous delivery system 1 includes a first user terminal 31 of a sending user (originating user) of an article, a second user terminal 32 of a receiving user (arriving user), a home delivery ID generation management server 10 of an ID paying company, The terminal device 20 of the delivery company is included. The ID payout company is a communication company that provides a communication service between the first user terminal 31 and the second user terminal, for example, the first user terminal 31 of the calling user and the second user terminal of the called user. Therefore, the mutual communication identification information such as a telephone number and an e-mail address is known. The calling user and the called user are in a specific social relationship or friendship relationship via the information communication network 50, but personal information other than the communication identification information, such as each other's name (real name) and address, is unknown.

  In this state, it is assumed that there is a case where an actual article is desired to be sent from the calling user to the arrival user. When transmitting and receiving electronic data, information between the first user terminal 31 and the second user terminal 32 can be obtained using the communication identification information without knowing each other's name and address between the calling user and the called user. Communication via the communication network 50 can be performed. However, when sending an article as a physical entity, it is necessary to specify the name and address of the other party. However, there are many cases where the calling user and the called user want to keep personal information such as name and address secret from the other party.

  Therefore, the home delivery ID generation management server 10 issues the home delivery ID to the first user terminal 31 of the calling user and the second user terminal of the called user in advance or upon request, and the issued home delivery ID and its user The terminal user information (including the user name, address, etc.) is stored in association with each other. Whether the home delivery ID is issued upon request or when it is given in advance at the time of a service contract or the like, the calling user and the destination user exchange goods only with the home delivery ID. In the former case, that is, when a home delivery ID is issued in response to a request, it is assumed that at least the second terminal device 32 of the called user has a service subscription contract with the ID paying company. In the latter case, that is, when the home delivery ID is issued in advance, it is assumed that the first terminal device 31 of the calling user and the second terminal device 32 of the called user have a service subscription contract with the ID paying company. In any case, it is assumed that the delivery company makes a contract with an ID paying company (communication company) in advance.

  In response to a package delivery request from the calling user, the delivery device terminal device 20 is connected to the delivery user's home delivery ID (referred to as “calling ID” for the sake of convenience) and the delivery user's home delivery ID (for convenience, as “calling ID”). Input) (arrow 1). The calling user who is the shipping requester is specified only by the calling ID, and the called user who is the delivery partner is also specified only by the called ID. The terminal device 20 of the delivery company transmits the input home delivery ID and a delivery information acquisition request to the home delivery ID generation management server 10 via the information communication network 50 (arrow 2). Upon receiving the delivery information acquisition request, the home delivery ID generation management server 10 includes the delivery information (including name and address) of the calling user and the called user with respect to the terminal device 20 of the delivery company when a predetermined condition is satisfied. ) Is given (arrow 3). The package is delivered to the arrival user based on the delivery information of the calling user and the arrival user received by the terminal device 20 of the delivery company (arrow 4). At this time, only the delivery user's home delivery ID (originating ID) is displayed as the package delivery source for the arrival user.

  FIG. 2A is a schematic block diagram of the home delivery ID generation management server 10 used in the system of FIG. The home delivery ID generation management server 10 includes a user information database (DB) 11, a user information management unit 12, a home delivery ID issue request reception unit 13, a receipt acceptance confirmation unit 14, a home delivery ID generation unit 15, and a transmission / reception unit 16. Have

  The user information DB 11 stores information regarding the calling user and the called user. The user information management unit 12 manages the accumulated user information. The home delivery ID issuance request accepting unit 13 receives a temporary ID issuance request sent from the first user terminal 31 and the second user terminal 32 after the service subscription contract, or a terminal device (not shown) of the contract store when the service is subscribed. A fixed ID issuance request sent is received via the transmission / reception unit 16.

  When the delivery ID issue request accepting unit 13 accepts a temporary delivery ID issue request from the first user terminal 31 of the originating user, the receipt acceptance confirmation unit 14 receives the parcel from the originating user via the transmission / reception unit 16. A confirmation request as to whether or not the acceptance is accepted is transmitted to the second user terminal 32 of the called user. If the receipt acceptance confirmation from the second user terminal 32 is received via the transmission / reception unit 16, the receipt acceptance confirmation unit 14 sends the delivery ID generation management unit 15 to the first user terminal 31 and the second user terminal 32. Instruct to generate each home delivery ID.

  When the home delivery ID issuance request accepting unit 13 accepts a fixed home delivery ID issuance request, the home delivery ID generation unit 15 responds to the instruction from the home delivery ID issuance request acceptance unit 13 with the first user terminal 31, A fixed home delivery ID is issued to the second user terminal 32.

  When a temporary delivery ID is issued and the transmission / reception unit 16 receives a delivery information acquisition request from the terminal device 20 of the delivery company, the user information management unit 12 searches the user information DB 11 and searches for the first user terminal 31. The user information corresponding to the second user terminal 32 is searched, information necessary for delivery such as name and address is extracted as delivery information, and transmitted from the transmission / reception unit 16. At this time, the terminal information of the delivery company is stored in the user information DB 11 in association with each delivery ID of the first user terminal 31 and the second user terminal 32.

  When a fixed delivery ID is given in advance, when the transmission / reception unit 16 receives a delivery information acquisition request from the terminal device 20 of the delivery company, the receipt acceptance confirmation unit 14 searches the user information DB 11 to receive the delivery information acquisition request. It is confirmed whether or not the parcel delivery ID of the first user terminal 31 of the calling user is included in the baggage arrival / departure permission information set corresponding to the second user terminal 32 of the user. If it is included, the user information management unit 12 is notified accordingly. The user information management unit 12 searches the user information DB 11, extracts delivery information regarding the first user terminal 31 and the second user terminal 32, and transmits it from the transmission / reception unit 16. Also in this case, each delivery ID of the 1st user terminal 31 and the 2nd user terminal is matched, and terminal information on a delivery trader is stored in user information DB11.

  FIG. 2B is a diagram illustrating an example of information stored in the user information DB 11. The user information DB 11 stores, for example, the name, address, telephone number, and e-mail address of the user who uses the anonymous delivery service. The telephone number and e-mail address are used as identification information for each user or each user terminal, and the name, address, and other information (collectively referred to as “delivery information”) are stored in association with the terminal identification information. The user information DB 11 also includes a home delivery ID issued by the home delivery ID generation unit 15, parcel delivery allowance information set by the user terminals 31 and 32, and home time zone information of each user collected by the delivery company terminal device 20. The communication record (usage status) of each user terminal is stored. In addition, used delivery company information indicating which delivery company is used at which delivery by which user is stored. Although not shown, terminal information such as the model and product number of each user terminal may be stored.

  FIG. 3 is a schematic diagram of the terminal device 20 of the delivery company used in the system of FIG. The terminal device 20 of the delivery company is a terminal device placed at a storefront of a collection / delivery place or a brokerage store. The terminal device 20 of the delivery company includes a home delivery ID input unit 21, a delivery information acquisition request unit 22, a transmission / reception unit 23, a user home time actual measurement collection unit 24, a control unit 25, a user home time inquiry unit 26, A display output unit 27 and a delivery record holding unit 28 are provided.

  The home delivery ID input unit 21 inputs the home delivery ID of the calling user and the home delivery ID of the destination user in response to the package delivery request from the calling user. As a premise, the delivery ID given to each user terminal 31, 32 by the delivery ID generation management server 10 takes a form in which the delivery company or its terminal device 20, the user, or each user terminal can recognize the delivery ID. desirable. For example, it is represented by a number or alphabet following a specific symbol combination such as “HD ##”. The home delivery ID input unit 21 is a keyboard, a scanner, or the like.

  When the control unit 25 recognizes that the input information is the home delivery ID, the control unit 25 acquires the delivery information for delivering the parcel (article) between the users corresponding to the home delivery ID to the delivery information acquisition request unit 22. To instruct. The delivery information acquisition request unit 22 generates a delivery information acquisition request in response to the instruction, and transmits the generated delivery information acquisition request from the transmission / reception unit 23 to the home delivery ID generation management server 10 together with the home delivery IDs of the called user and the calling user. To do.

  When the transmission / reception unit 23 receives the delivery information sent from the home delivery ID generation management server 10, the control unit 25 sends the delivery record holding unit 28 with the delivery information such as the names, addresses, and telephone numbers of the called user and the calling user. The reception date and time, the reception number, and the like are held, and the display output unit 27 outputs a copy for the calling user and a delivery sheet for delivery. The calling user's home delivery ID, the calling user's home delivery ID, the destination user's home delivery ID, date, time, receipt number, etc. are printed, but no personal information included in the called user's delivery information is displayed. On the other hand, the name, address, telephone number, and delivery time zone of the called user are displayed on the delivery form used for the delivery of the package addressed to the called user. It is specified only by the home delivery ID.

  The user home time actual time collecting unit 24 collects the home user's home time information obtained at the time of delivery as part of the tracking information, and holds the collected information in the delivery record holding unit 28. When the delivery record for the called user is accumulated to some extent, the control unit 25 searches the home record time information in the delivery record holding unit 28, and designates the delivery time zone based on the search result. The designated delivery time zone is also output from the display output unit 27 onto the delivery sheet. When the called user is new to the terminal device 20 or when the accumulated information is insufficient, the user home time inquiry unit 26 sends the home user's home time to the home delivery ID generation management server 10 via the transmission / reception unit 23. Send a query for information. The at-home time information held in the home delivery ID generation management server 10 is mainly obtained from position information when using the mobile phone when the user terminal is a mobile phone. When the terminal device 20 of the delivery company receives home time information from the home delivery ID generation management server 10, the control unit 25 converts the home time zone information held in the delivery record holding unit 28 and the received delivery time information. Based on this, a delivery time zone is designated, and this is output on delivery paper and stored in the delivery record holding unit 28. The home time information may be automatically sent from the home delivery ID generation management server 10 when user information (delivery information) is acquired.

As a result, it is possible to conceal the personal information of the calling user from the calling user, and specify the calling user only by the home delivery ID and deliver the actual article to the calling user.
<First Embodiment>
FIG. 4 is a sequence diagram for explaining the anonymous delivery method according to the first embodiment of the present invention. In the first embodiment, the home delivery ID generation management server 10 responds to a request from the first user terminal 31 on the article shipping side (originating user) and the first user terminal 31 of the originating user and the second user of the destination user. A temporary home delivery ID that is valid only once is issued for the terminal 32. In this case, it is assumed that at least the called user is a subscriber of the anonymous delivery service provided by the communication carrier (ID paying carrier).

  First, the first user terminal 31 of the calling user transmits a temporary ID issue request to the home delivery ID generation management server 10 (S101). When the calling user also has a contract with a communication carrier that provides an anonymous delivery service, for example, although not shown, for example, a “delivery ID issue request” from the service menu displayed on the display screen of the first user terminal 31 And input identification information (telephone number, e-mail address, etc.) of the second user terminal of the called user, and select “execute”. As a result, the identification information of the calling user, the identification information of the called user, and the delivery ID issue request are transmitted to the delivery ID generation management server 10.

  If the calling user is not a subscriber of a telecommunications carrier that provides an anonymous delivery service, the browser of the first user terminal 31 accesses a Web page provided and managed by the telecommunications carrier via the information communication network 50 of FIG. Then, the “use anonymous delivery service” button set on the Web page is selected. In this case, it is necessary to input not only the identification information of the second user terminal 32 of the called user but also identification information of the first user terminal of the calling user and user personal information (name, address, telephone number, e-mail address, etc.). There is. These pieces of information are stored in the user information DB 11 of the home delivery ID generation management server 10 as non-subscriber information.

  Upon receipt of the home delivery ID issue request from the first user terminal 31, the home delivery ID generation management server 10 transmits a package receipt confirmation request to the second user terminal 32 of the called user by the receipt acceptance confirmation unit 14 (S102). ). At this time, the identification information (telephone number, e-mail address, etc.) of the first user terminal 31 of the calling user is transmitted together with the receipt confirmation request. If the receipt of the package from the calling user is accepted, a receipt acceptance response is transmitted from the second user terminal 32 to the home delivery ID generation management server 10 based on the input of the called user (S103).

  Based on the receipt acceptance response from the second user terminal 32, the delivery ID generation management server 10 issues a temporary delivery ID (originating ID) of the calling user and a temporary delivery ID (arrival ID) of the called user (S104). . It is desirable that the home delivery ID issued here can be recognized as a temporary origination ID or arrival ID for the user terminals 31 and 32 and the terminal device 20 of the delivery company. For example, it is composed of a combination of numbers and alphabets following “THDs ##” or “THDr ##”. The home delivery ID generation management server 10 transmits the calling ID and the called ID to the first user terminal 31 of the calling user (S105). On the other hand, to the second user terminal 32 of the called user, the temporary calling ID of the calling user is transmitted to the second user terminal 32 of the called user in association with the identification information of the calling user (S106). The second user terminal 32 holds the received call ID (S107).

  The calling user specifies the sender and recipient by the calling ID and the called ID, and requests the delivery company to deliver the package (S108). Based on this delivery request, the origination ID and the arrival ID are input to the terminal device 20 of the delivery company (S109). The delivery company terminal device 20 recognizes that the input information is a temporary call origination ID and arrival ID, respectively, generates a delivery information acquisition request, and the delivery ID generation management server together with the input call ID and arrival ID 10 (S110).

  The home delivery ID generation management server 10 searches the user information DB 11 in response to the delivery information acquisition request, and transmits the corresponding calling user information and called user information to the terminal device 20 of the delivery company (S111). Based on the received user information, the delivery company terminal device 20 outputs a receipt for the calling user and a delivery sheet addressed to the called user, and stores these pieces of information as delivery records in the delivery record holding unit 28 ( S112). The receipt copy is handed over to the calling user (S113), and the parcel is delivered to the destination user using a delivery form (S114).

  In the reception receipt, the delivery reception information is specified by the originating ID, the arrival ID, the reception number, the reception date and time, and the user information of the arrival user is not disclosed to the originating user. Further, on the delivery form addressed to the called user, the sender is specified by the calling ID, and the recipient information includes user information such as the name, address, and telephone number of the called user. On the delivery form, the user information of the originator of the delivery company is not disclosed to the destination user.

  When the parcel is delivered, the arrival user collates the originating ID displayed on the delivery form with the originating ID stored in advance (see S107), and if they match, it is confirmed that the parcel is from the originating user. The package is received (S115). Thereafter, a receipt confirmation is transmitted from the second user terminal 32 to the delivery ID generation management device 10, and a receipt confirmation is transmitted from the delivery ID generation management device 10 to the terminal device 20 of the delivery company (S116). The receipt confirmation is performed, for example, by displaying the anonymous delivery service menu on the display screen of the second user terminal 32, selecting “Receive Confirmation”, inputting the temporary ID that has been held, and selecting “Execute”. The receipt confirmation is transmitted to the home delivery ID generation management server 10 together with the home delivery ID of the called user. The home delivery ID generation management server 10 transmits a receipt confirmation to the terminal device 20 of the delivery company based on the delivery company information stored in association with the delivery ID of the called user.

  The temporary issuance ID may be deleted simultaneously with the transmission of the receipt confirmation, or may be deleted based on the user input.

As described above, in the first embodiment, the receiving side confirms whether or not the receiving user can receive the package from the calling user, and if the receiving is approved, the temporary calling ID and the called ID are issued. Delivery of no luggage can be avoided. Once a temporary delivery ID (issue ID and arrival ID) has been issued, it becomes possible to ship and receive articles while keeping private information confidential. Also, by notifying the second user terminal 32 of the called user in advance of the calling ID, it is possible to prevent the calling user from impersonating.
Second Embodiment
FIG. 5 is a sequence diagram for explaining the anonymous delivery method according to the second embodiment of the present invention. In the second embodiment, a fixed home delivery ID is assigned in advance to the calling user and the called user. In this case, it is assumed that both the calling user and the called user are subscribers of the anonymous delivery service.

  The calling user subscribes to the anonymous delivery service at the time of subscription to the communication service provided by the communication carrier (S201). With this contract, the first user terminal 31 acquires terminal information such as a telephone number and an e-mail address. In addition, a delivery ID issue request is input to the delivery ID generation management server 10, and the delivery ID generation unit 15 assigns a delivery ID to the first user terminal 31. A telephone number may be set as the home delivery ID. The first user terminal 31 holds the acquired delivery ID (S203), and sets a baggage allowance range as a range allowing anonymous delivery using the delivery ID (S205). As an example of the baggage arrival / departure setting, the anonymous delivery service is permitted only with a partner who already has an exchange. The home delivery ID generation management server 10 stores the set baggage allowance information in the user information DB 11 in association with the home delivery ID of the calling user (S206).

  The called user subscribes to the anonymous delivery service at the time of subscription to the communication service provided by the carrier (S202). With this contract, the second user terminal 32 acquires terminal information such as a telephone number and an e-mail address. In addition, a delivery ID issue request is input to the delivery ID generation management server 10, and the delivery ID generation unit 15 assigns a delivery ID to the second user terminal 32. A telephone number may be assigned as the home delivery ID. The second user terminal 32 holds the acquired delivery ID (S204), and sets a baggage allowance range as a range in which anonymous delivery using the delivery ID is allowed (S207). As an example of the baggage arrival / departure setting, the anonymous delivery service is permitted only with a partner who already has an exchange. The home delivery ID generation management server 10 stores the set baggage allowance information in the user information DB 11 in association with the home delivery ID of the called user (S208).

  Exchanges such as work and friendship are established between the calling user and the called user, and an opportunity for communication such as telephone and e-mail occurs between the first user terminal 31 and the second user terminal 32 ( S209). A communication record between the first user terminal 31 and the second user terminal 32 is held in the user information DB 11 of the home delivery ID generation management server 10 (S210). In this case, the calling user and the called user are aware of the other party's phone number, e-mail address and other terminal information and home delivery ID, and name (regardless of real name, pseudonym, nickname, etc.), but address, etc. Personal information is not recognized.

  It is assumed that it is necessary to ship a package without disclosing personal information from the calling user to the called user during the exchange process (S211). The calling user specifies the delivery ID (calling ID) of the calling user and the delivery ID (called ID) of the called user, and requests the delivery company to ship the package (S212). The calling ID and the called ID may be, for example, telephone numbers of the calling user and the called user, or may be identification information that can be recognized as a home delivery ID given separately at the time of contract.

  When the delivery user's home delivery ID and the destination user's home delivery ID are input to the delivery company's terminal device 20, the terminal device 20 recognizes that it is the home delivery ID (S213), and the home delivery ID generation management server 10 sends the outgoing ID and the delivery ID. A user information inquiry (delivery information acquisition request) corresponding to the destination ID is transmitted (S214).

  Upon receipt of the delivery information acquisition request, the home delivery ID generation management server 10 searches the user information management unit 12 for at least one of the baggage arrival / departure allowance information and the communication record in the user information DB 11, and between the calling user and the called user. When there is at least one of the baggage arrival / departure allowable relationship and the communication exchange relationship (S215), the user information of the calling user and the called user is transmitted as delivery information to the terminal device 20 of the delivery company (S216). The case where there is a baggage allowance relationship means a case where the parcel delivery ID (telephone number or the like) of the caller is included in the baggage allowance information (S207) set by the user.

  Based on the received delivery information, the delivery company terminal device 20 outputs a receipt and a delivery sheet, and stores these pieces of information as delivery records in the delivery record holding unit 28 (S217). Although the receiving information for the calling user includes receiving information such as the calling ID, the called ID, the receiving number, and the receiving date and time, the user information of the called user is not disclosed to the calling user. The delivery form addressed to the called user includes user information such as the name, address, and telephone number of the called user, but the sender is identified only by the calling ID, and the user information of the calling user is not disclosed to the called user. . The receipt copy is handed over to the calling user (S218), and the parcel is delivered to the destination user using a delivery form (S219).

  When the arrival user receives the package, the calling ID displayed on the delivery form is checked against a known calling ID (calling user's telephone number), and if it matches, it is confirmed that the package is from the calling user. The package is received (S220). Thereafter, a receipt confirmation is transmitted from the second user terminal 32 to the delivery ID generation management device 10, and a receipt confirmation is transmitted from the delivery ID generation management device 10 to the terminal device 20 of the delivery company (S221). Receipt confirmation is performed by, for example, displaying an anonymous delivery service menu on the display screen of the second user terminal 32, selecting “receipt confirmation”, entering a known caller ID, and selecting “execute”. Is transmitted to the home delivery ID generation management server 10 together with the home delivery ID of the called user. The home delivery ID generation management server 10 transmits a receipt confirmation to the terminal device 20 of the delivery company based on the delivery company information stored in association with the delivery ID of the called user.

  As described above, in the second embodiment, whether to accept a package is determined based on at least one of the package arrival / departure permission information set by each user and the communication record between the users. Since the items are shipped and received with the personal information kept secret, safe anonymous delivery becomes possible.

In addition, by giving a fixed home delivery ID to a user when contracting with an ID paying business operator (communication business operator, etc.), even if the current address is changed due to the user's moving or moving, it will be affected. In addition, the delivery can be made to the other party using the home delivery ID.
<Third Embodiment>
FIG. 6 is a sequence diagram for explaining the anonymous delivery method according to the third embodiment of the present invention. The third embodiment is described in the aspect of collecting at-home time information during anonymous delivery based on the fixed delivery ID of the second embodiment, but can also be applied to the temporary delivery ID assignment of the first embodiment. It is.

  First, a fixed delivery ID (for example, a telephone number) is assigned to each of the called user and the calling user. There is already some kind of exchange relationship between the called user and the calling user, and the mutual communication terminal identification information is known, but other personal information is unknown.

  The called user subscribes to the anonymous delivery service at the time of subscription to the communication service provided by the carrier. By this contract, the second user terminal 32 acquires terminal information such as a telephone number and an e-mail address, and a home delivery ID (S301). A telephone number may be assigned as the home delivery ID. The second user terminal 32 holds these pieces of information (S302).

  The second user terminal 32 sets a baggage allowable range in the home delivery ID generation management server 10 (S303). The home delivery ID generation management server 10 holds the set baggage arrival / departure allowance information in the user information DB 11 in association with the home delivery ID of the destination user (S304). When the user terminal is a mobile phone, the home delivery ID generation management server 10 accumulates the location information and time of the user terminal for each home delivery ID from the mobile phone usage status (S305). The position information and the time information are used as user home time information.

  On the other hand, the terminal device 20 of the delivery company collects the home time information of the recipient from the daily delivery results in the user home time actual measurement collecting unit 24 (S306).

  In such a situation, the delivery company accepts a delivery request for the package addressed to the destination user using the home delivery ID from the originating user (S307). The delivery user terminal device 20 receives the delivery user's home delivery ID (originating ID) and the destination user's home delivery ID (arrival ID), and a delivery information acquisition request is sent to the home delivery ID generation management server 10 together with these home delivery IDs. (S308).

  The home delivery ID generation management server 10 searches the user information DB 11 for at least one of the baggage arrival / departure allowance information and the communication record, and whether or not there is a baggage arrival / departure allowance relationship between the calling user and the arrival user, and / or It is determined whether there is a communication exchange relationship, and if there is at least one of a baggage arrival / departure allowance relationship and a communication exchange relationship (S309), the user information of the calling user and the called user is used as delivery information in the terminal device 20 of the delivery company. Transmit (S310). At this time, the at-home time information of the called user is also transmitted as user information. The user's home time information may be transmitted only when there is a home time inquiry request from the terminal device 20 of the delivery company.

  The terminal device 20 of the delivery company includes the home time zone information collected by the user home time actual measurement collecting unit 24 and stored in the delivery record holding unit 28, and the home time information obtained from the home delivery ID generation management server 10. From this, an appropriate time zone to be delivered to the destination user is calculated (S311). Then, the receipt request user's receipt copy and the delivery sheet addressed to the destination user are output (S312). The reception receipt includes the delivery user's home delivery ID, the arrival user's home delivery ID, the reception number, the reception date and time, etc., but the personal information of the arrival user is not disclosed. The delivery form includes user information such as the name, address, and telephone number of the called user and the delivery time zone. The sender is specified only by the delivery ID of the calling user. Using the output delivery form, the package is delivered to the called user (S313).

  In the third embodiment, the terminal device 20 of the delivery company accumulates at-home time information collected in the course of daily delivery work as one piece of user information in association with the recipient (terminated user). On the other hand, the home delivery ID generation management server 10 also stores at-home time information as one piece of user information from position information collected in the course of communication service provision. By using these pieces of information, delivery in the absence can be avoided and efficient delivery can be performed.

  As in the first and second embodiments, it goes without saying that it is possible to deliver a package to a business partner or friend who does not know the real name or address.

  As mentioned above, although this invention has been demonstrated based on specific embodiment, this invention is not restricted to said example, A various deformation | transformation and combination are possible. For example, in actual operation, both a fixed delivery ID and a temporary delivery ID are used, and a fixed delivery ID is used with a user who has a contract with an ID paying company (such as a communication company). A temporary home delivery ID may be used between the user and a contract user, or a fixed home delivery ID may be used with a certain user, and a temporary home delivery ID may be used with another user. The configuration and operation of the home delivery ID generation management server 10 in that case are within the range described in the first to third embodiments.

1 is an overall configuration diagram of an anonymous delivery system according to an embodiment of the present invention. It is a schematic block diagram of the delivery ID production | generation management server used with the system of FIG. It is a schematic block diagram of the delivery company's terminal device used with the system of FIG. It is a sequence diagram explaining the anonymous delivery method of 1st Embodiment of this invention. It is a sequence diagram explaining the anonymous delivery method of 2nd Embodiment of this invention. It is a sequence diagram explaining the anonymous delivery method of 3rd Embodiment of this invention.

Explanation of symbols

1 anonymous delivery system 10 home delivery ID generation management server 11 user information database (DB)
DESCRIPTION OF SYMBOLS 12 User information management part 13 Home delivery ID issue request reception part 14 Receipt acceptance confirmation part 15 Home delivery ID production | generation part 16 Transmission / reception part 20 Distributor's terminal device 21 Home delivery ID input part 22 Delivery information acquisition request part 23 Transmission / reception part 24 User home time measurement Collection unit 25 Control unit 26 User staying home time inquiry unit 27 Display output unit 28 Delivery record holding unit 31 First user terminal (user terminal of calling user)
32 Second user terminal (user terminal of the called user)
50 Information communication network

Claims (7)

In the home delivery ID generation management server,
Receiving a delivery ID issue request and identification information of the second user terminal from the first user terminal;
In response to the delivery ID issue request, a temporary first delivery ID for the first user terminal and a temporary second delivery ID for the second user terminal are generated,
The first home delivery ID and the second home delivery ID are transmitted to the first user terminal,
Sending the first home delivery ID and the identification information of the first user terminal to the second user terminal,
The first delivery ID and the second delivery ID input to the terminal device of the delivery company based on the first delivery ID and the second delivery ID transmitted to the first user terminal, together with a delivery information request, the delivery Received from the vendor's terminal device,
In response to the delivery information request, search for user information of at least the second user terminal corresponding to the second home delivery ID, and send the search result to the terminal device of the delivery company.
In the terminal device of the delivery company, based on the user information, the delivery sheet addressed to the user of the second user terminal is output by specifying the delivery requester only by the first delivery ID,
When delivery is performed, the second user terminal transmits a receipt confirmation based on the first delivery ID to the delivery ID generation management server.
An anonymous delivery method characterized by this. If the delivery ID issuance request is received from the first user terminal, a confirmation request for confirming whether or not the article can be received is transmitted to the second user terminal,
If the consent to the confirmation request is received from the second user terminal, the first delivery ID and the second delivery ID are generated.
The anonymous delivery method according to claim 1. The anonymous delivery method according to claim 1, wherein the temporary first delivery ID and the temporary second delivery ID are temporary IDs that are valid only once. An anonymous delivery system including a first user terminal, a second user terminal, a delivery ID generation management server, and a terminal device of a delivery company,
The home delivery ID generation management server
If the delivery ID issue request and the identification information of the second user terminal are received from the first user terminal, the temporary first delivery ID for the first user terminal and the temporary first ID for the second user terminal are received. A home delivery ID generating unit for generating 2 home delivery IDs;
A transmission unit for transmitting the first delivery ID and the second delivery ID to the first user terminal, and transmitting identification information of the first delivery ID and the first user terminal to the second user terminal;
A storage unit that associates and stores the first home delivery ID and user information of the first user terminal, and associates and stores the second home delivery ID and user information of the second user terminal;
Have
The terminal device of the delivery company is
An input unit for inputting the first home delivery ID and the second home delivery ID received by the first user terminal;
A delivery information acquisition request unit that sends a delivery information request to the home delivery ID generation management server together with the first home delivery ID and the second home delivery ID;
A receiving unit that receives at least user information of the second user terminal from the home delivery ID generation management server;
Based on the received user information, an output unit that outputs a delivery sheet addressed to the user of the second user terminal by specifying a shipping requester only by the first home delivery ID;
Have
The second user terminal transmits a receipt confirmation based on the first home delivery ID to the home delivery ID generation management server when delivery is made.
An anonymous delivery system characterized by that. A home delivery ID issuance request reception unit that receives identification information of the second user terminal and a home delivery ID issuance request from the first user terminal;
In response to the delivery ID issue request, a temporary first delivery ID for the first user terminal and a delivery ID generation unit that generates a temporary second delivery ID for the second user terminal;
A transmitter that transmits the first home delivery ID and the second home delivery ID to the first user terminal, and that transmits identification information of the first home delivery ID and the first user terminal to the second user terminal;
A storage unit that associates and stores the first home delivery ID and user information of the first user terminal, and associates and stores the second home delivery ID and user information of the second user terminal;
When a delivery information request is sent together with the first delivery ID and the second delivery ID from the delivery company terminal device, the storage unit is searched and the second user terminal corresponding to the second delivery ID A user information management unit that takes out the user information and transmits the user information to the terminal device of the delivery company from the transmission unit;
With
A delivery ID generation management server, wherein a delivery confirmation based on the first delivery ID is received from the second user terminal when delivery is made based on user information of the second user terminal . When the receiving unit receives a delivery ID issuance request from the first user terminal, a receipt acceptance confirmation request for inquiring whether the delivery information can be received and the identification information of the first user terminal via the transmitting unit And when receiving acceptance from the second user terminal, a receipt acceptance confirmation unit for instructing the delivery ID generation unit to generate the first delivery ID and the second delivery ID,
The home delivery ID generation management server according to claim 5, further comprising: An input unit for inputting the first delivery ID of the first user terminal and the second delivery ID of the second user terminal;
A delivery information acquisition request unit that generates a delivery information acquisition request in response to the input;
A transmission unit that transmits the first delivery ID, the second delivery ID, and the delivery information acquisition request to the delivery ID generation management server;
If the delivery information is acquired from the home delivery ID generation management server, the delivery request includes the personal information of the user of the second user terminal included in the delivery information as a delivery destination and the home delivery ID of the first user terminal. A control unit for outputting a delivery sheet included as a person,
Have
A delivery company terminal device which receives a receipt confirmation based on the first home delivery ID from the second user terminal via the home delivery ID generation management server after delivery.

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