JP4347346B2 - Amount confirmation method and POS device using the same - Google Patents

Description

  The present invention relates to a money amount confirmation method and a POS device using the same, and more particularly to a money amount confirmation method capable of effectively preventing deposit and change errors and a POS device using the same.

  For example, in a POS system frequently used in supermarkets and retail stores, bar code information assigned to each product is read by a bar code reader, and the total sales of a plurality of products are displayed to perform reliable sales calculation. The company manages information such as the number of products sold, the number of products sold, and the sales time zone with a computer, and performs optimal product sales.

  By the way, in the sales registration operation in the conventional POS system, the operator registers the product in the POS system (reads barcode information with a barcode reader), and the calculated total amount is displayed on the display screen of the display. So, verbally (speak) the displayed amount to the customer and receive the deposit from the customer. Here, in order to confirm whether or not the deposit has been correctly received, the operator repeats the deposit amount to the customer and inputs the deposit amount value to the POS system.

  The POS system calculates a change amount from the input deposit amount and the total amount of merchandise sales. The operator takes out the change amount calculated by the POS system, passes the change amount to the customer while repeating it, and ends the merchandise sales registration operation for the customer.

  The sales process is completed through the above process, but when the operator inputs the deposit amount into the POS system or takes out the change money in a series of exchanges between the operator and the customer, There was a case where a different amount of money was input or taken out, and there was a problem that the miscalculation was first found by sales aggregation at the end of the store.

  In order to solve such a problem, an electronic cash handling apparatus is disclosed in which the input data input by the input means and the total amount obtained by the calculation control unit are informed by voice (for example, patent document) 1).

  However, with this device, only the amount of money manually input by the operator using the input device is notified, and it is not possible to cope with an error in the input by the operator.

  Also, the deposit money paid by the customer is placed on the money tray, the currency is photographed by the photographing device, the currency on the money tray is identified based on the photographed data, and the total amount of all currencies is calculated. There has also been proposed a system in which a match between the total amount and the amount input from the input device is confirmed, and an error screen is displayed when they do not match (see Patent Document 2).

  However, this system recognizes the currency based on the captured currency data and calculates the amount of money. The currency received from the customer placed on the money tray, the amount input from the input device, and the total amount It is not possible to deal with an error in the input by the operator just by confirming a match, and it is not possible to deal with an error in change or the like.

Japanese Utility Model Publication No. 63-72685 JP-A-2004-213141

As described above, in the sales registration process in the conventional POS system, an operation error due to an operation through a human (exchange of money between the POS operator and the customer (receipt of deposit, change of money)) occurs. There was a problem that it was found that there was a difference between the amount of money collected by the POS system for the first time at the sales aggregation stage at the end of the store and the actual amount of money.

  Further, the apparatus described in the cited document 1 only notifies the amount of money manually input by the operator using the input device, and cannot cope with an error in the input by the operator itself. .

Furthermore, the system disclosed in the cited document 2 recognizes the currency based on the captured currency data, calculates the amount, and inputs the currency received from the customer placed on the money tray and the input device. Since the match between the amount of money and the total amount is confirmed, there is a problem that it is impossible to deal with an error in the input by the operator, and it is impossible to deal with an error in change.

  The present invention has been made in view of the above-described problems of the prior art, and a main object of the present invention is to provide a money amount confirmation method for overcoming or reducing such problems and a POS device using the same.

  An object of the present invention is to provide an amount confirmation method for preventing an operator from confirming an amount of money and a POS device using the method.

Another object of the present invention is to provide an amount confirmation method for preventing an error in change processing by an operator and a POS device using the method.

  In order to solve the above-described problems, the money amount confirmation method according to the present invention and the POS device using the same adopt the following characteristic configuration.

(1) a first step of inputting money amount data by an operator's operation;
A second step of generating the voice data signal by inputting the amount data uttered by the operator;
A third step of extracting money amount data corresponding to the money amount data from the voice data signal generated in the first step;
A fourth step of comparing the amount data obtained in the first step with the amount data extracted in the third step, and issuing a warning to the operator when the two data do not match;
A method for checking the amount of money.
(2) a first step of inputting money amount data by an operator's operation;
A second step of generating the voice data signal by inputting the amount data uttered by the operator;
A third step of extracting money amount data corresponding to the money amount data from the voice data signal generated in the first step;
A fourth step of comparing the amount data obtained in the first step with the amount data extracted in the third step, and issuing a warning to the operator when the two data do not match;
A fifth step of storing status data when a warning is issued in the fourth step;
A method for checking the amount of money.
(3) a first step of outputting, as change data, a difference between the input amount input by the operation of the operator and the deposit amount;
A second step of generating the voice data signal by inputting the change data uttered by the operator;
A third step of extracting money amount data corresponding to the change amount data from the voice data signal generated in the first step;
A fourth step of comparing the change data output from the first step with the amount data extracted in the third step and issuing a warning to the operator when the two data do not match;
A method for checking the amount of money.
(4) a first step of outputting, as change data, a difference between the input amount input by the operation of the operator and the deposit amount;
A second step of generating the voice data signal by inputting the change data uttered by the operator;
A third step of extracting money amount data corresponding to the change amount data from the voice data signal generated in the first step;
A fourth step of comparing the change data output from the first step with the amount data extracted in the third step and issuing a warning to the operator when the two data do not match;
A fifth step of storing status data when a warning is issued in the fourth step;
A method for checking the amount of money.
(5) POS terminal means for inputting money amount data by an operation of the operator;
Voice input means for generating the voice data signal by inputting the amount data uttered by the operator;
Money amount data extracting means for extracting money amount data corresponding to the money amount data from the voice data signal generated by the POS terminal means;
A comparison verification unit that compares the amount data obtained by the POS terminal unit with the amount data extracted by the amount data extraction unit, and issues a warning to the operator when the two data do not match;
A POS device comprising:
(6) POS terminal means for inputting money amount data by the operation of the operator;
Voice input means for generating the voice data signal by inputting the amount data uttered by the operator;
Money amount data extracting means for extracting money amount data corresponding to the money amount data from the voice data signal generated by the POS terminal means;
A comparison verification unit that compares the amount data obtained by the POS terminal unit with the amount data extracted by the amount data extraction unit, and issues a warning to the operator when the two data do not match;
Warning status storage means for storing status data when a warning is issued by the comparison verification means;
A POS device comprising:
(7) change means for outputting the difference between the input amount input by the operation of the operator and the deposit amount as change data;
POS terminal means for outputting, as change data, the difference between the input amount entered by the operator's operation and the deposit amount;
Voice input means for generating the voice data signal by inputting the amount data uttered by the operator;
Money amount data extracting means for extracting money amount data corresponding to the money amount data from the voice data signal generated by the POS terminal means;
A comparison verification unit that compares the amount data obtained by the POS terminal unit with the amount data extracted by the amount data extraction unit, and issues a warning to the operator when the two data do not match;
A POS device comprising:
(8) A change means for outputting the difference between the input amount input by the operation of the operator and the deposit amount as change data;
POS terminal means for outputting, as change data, the difference between the input amount entered by the operator's operation and the deposit amount;
Voice input means for generating the voice data signal by inputting the amount data uttered by the operator;
Money amount data extracting means for extracting money amount data corresponding to the money amount data from the voice data signal generated by the POS terminal means;
A comparison verification unit that compares the amount data obtained by the POS terminal unit with the amount data extracted by the amount data extraction unit, and issues a warning to the operator when the two data do not match;
Warning status storage means for storing status data when a warning is issued by the comparison verification means;
A POS device comprising:
(9) The amount confirmation method or POS device according to any one of (2), (4), (6), or (8), wherein the status data includes at least one of a date, a mismatched amount, and an operator name.

  According to the money amount confirmation method and the POS device using the same according to the present invention, not only the money amount input but also the amount captured by voice input is compared and verified. By notifying the warning, miscalculation can be prevented. In addition to visual confirmation of change, the amount of money captured by voice input and the amount of money calculated by the POS system are compared and verified, so the operator is warned even if the change taken out is wrong. To prevent miscalculation.

  In the present invention, the deposit amount and change amount spoken by the POS operator (hereinafter referred to as the operator) are voice-input processed, and the deposit amount value input by the operator or the change amount value calculated by the POS system coincides. If they do not match, a warning is issued to the operator to notify that there is some problem in operation and processing.

Embodiments of the present invention will be described below with reference to the drawings.
FIG. 1 is a block diagram showing the configuration of an embodiment of the present invention.

In FIG. 1, a POS system according to this embodiment includes a POS main body 1, an input device 2 for an operator to input a monetary amount by means such as a keyboard, a voice input device 3 that captures a voice uttered by the operator by means such as a microphone, An output device 4 is provided for outputting necessary and auditory information.

The POS main body 1 converts data input by an input device 2 such as a keyboard to extract monetary data, and converts a voice signal uttered by an operator input from the voice input device 3 into a digital signal. Output from the voice input means 12, the data extraction conversion means 13 for extracting the money amount information from the money voice data from the voice input means 12 and converting it into the money data, 2 output from the voice input means 12 and the data extraction conversion means 13 A comparison verification unit 14 for comparing and verifying whether or not two pieces of amount data match, and a warning processing unit 15 for generating warning information for notifying the operator of a warning for pointing out a wrong amount.

  Next, the operation of the POS system (apparatus) configured as shown in FIG. 1 will be described with reference to the flowchart of FIG.

  Product registration is performed by reading the barcode of the product with a barcode reader in the POS system, and when the total price of the product is calculated, the operator conveys the total price to the customer and receives the deposit from the customer (step) S1).

  The operator repeats the deposit amount to the customer in order to confirm whether the deposit has been received correctly. A voice capture process is performed on the re-speech voice (step S2). The voice capturing process is performed as in steps S21 and S22. That is, the digital data taken into the POS main body 1 via the voice input device 3 and converted into digital data by the voice input means 12 (step S21) is extracted by the data extraction / conversion means 13 and the data value of the money portion is extracted. The comparison data A is sent to the comparison verification means 14 (step S22).

  The operator repeats the deposit amount received from the customer to the customer, obtains confirmation from the customer, and then inputs the deposit amount using the input device 2 such as a keyboard (step S3). The input deposit amount input data is output to the comparison verification means 14 as comparison data B in the input processing means 11.

  The comparison verification unit 14 determines whether or not the comparison data A from the data extraction conversion unit 13 and the comparison data B from the input processing unit 11 match (Steps S4 and S5).

When the comparison verification means 14 determines that the comparison data A and B do not match (for example, when the operator has mistakenly input the deposit amount), the warning processing means 15 sends warning information to the output device 4 such as an LCD. Is visually displayed (an auditory warning with a buzzer warning sound is also possible) to notify the operator of the warning (step S6), confirming the amount of money and re-entering the deposit, etc. Encourage corrections. Thereafter, the process returns to step S3.

Subsequently, in step S7, the POS system calculates a change amount to the customer based on the inputted deposit amount and the total amount of merchandise sales, and the operator confirms the calculated amount and takes out the change amount (step S8). ), Giving change money to the customer while reading the change amount.

In step S9, the re-speech voice is subjected to the same voice capturing process as in step S2. That is, the repeated voice is input to the POS main body 1 via the voice input device 3, voice data fetching processing is performed (step S 21), and converted into digital data by the voice input means 12. From the input digital data, the data extraction / conversion means 13 extracts the change amount data (amount data) and outputs it as comparison data A to the comparison verification means 14 (step S22). The comparison verification means 14 compares the comparison data A with the comparison data B, which is change amount data from the input processing means 11 calculated by the POS system, and determines whether or not they match (steps S10 and S11). ).

  If it is determined that the comparison data A (POS amount value) and B (change amount value) match, the merchandise sales registration operation for the customer ends. If they do not match (does not match), the warning processing means 15 outputs warning information to the output device 4 such as the LCD in the same manner as described above to notify the operator of the warning (step S12), and returns to the processing of step S8. .

  Next, another embodiment of the present invention will be described with reference to the system configuration block diagram of FIG.

  The embodiment shown in FIG. 3 further includes a warning status storage means 16 in the embodiment shown in FIG. The warning status accumulation unit 16 accumulates in the storage device 5 information (date and time, mismatched amount, operator name, etc.) of the situation where the amount of money does not match in the comparison verification unit 14.

  In this embodiment, product registration is performed in the POS system, the total price of the product is calculated, and the deposit is received from the customer. Comparison data A is generated. The operator repeats the deposit amount received from the customer to the customer, obtains confirmation from the customer, inputs the deposit amount with the input device 2, and the input deposit amount input data generates comparison data B. .

  The comparison verification means 14 confirms the match between the comparison data A and B, and in the case of a mismatch, the warning processing means 15 notifies the operator via the output device 4 of a warning and prompts correction.

Subsequently, the operator confirms the change amount to the customer based on the deposit amount calculated by the POS system and the total merchandise sales amount, takes out the change amount, and delivers the change amount to the customer while repeating the change amount. Here, the repeated voice is generated as the comparison data A by extracting the data of the money amount (money data) as described above.

The comparison verification means 14 compares the comparison data A and the comparison data B, which is the change amount value calculated from the input processing means 11 calculated by the POS system, and determines whether or not they match. The warning processing means 15 warns the operator via the output device and prompts correction.

  In this embodiment, when the warning processing means 15 notifies the operator of the warning, information on the situation (date and time, amount of mismatch, operator name, etc.) determined as a mismatch by the warning status storage means 16 is stored in the storage device 5. accumulate.

  The storage device 5 stores the situation such as the date and time, the amount of mismatch, the operator name, etc. caused by an erroneous operation or error, so that the tendency of the occurrence of miscalculation caused by the mismatch and the operator can be grasped and the prevention can be prevented. Can be used for education and other purposes.

  Next, still another embodiment of the present invention will be described with reference to the system configuration block diagram of FIG.

  The embodiment shown in FIG. 4 includes a change machine device 6 that deposits and withdraws money in addition to the configuration of the embodiment shown in FIG.

  The change machine device 6 has a function of depositing and withdrawing money, depositing a deposit from a customer, and dispensing a change to the customer. In the present embodiment, the change machine device 6 prevents the calculation error due to the operator's account mistake and obtains an improvement effect.

  That is, in a POS system connected to a conventional change machine, the operator receives the deposit amount from the customer, repeats the receipt amount to the customer and obtains the customer's confirmation, and then the banknote and the coin are transferred to the change device 6. Deposit money. With respect to the deposited banknotes and coins, the change amount is calculated by the change machine device 6 and the result of the payment amount is displayed on the output device 4 such as a screen. The operator needs to confirm whether the amount deposited from the customer and the deposit amount result calculated by the change machine device 6 are the same and use an input device such as a keyboard to confirm the deposit and to confirm the deposit. Not only is the operation complicated, but there is still a risk of miscalculation. The present embodiment solves this problem.

The operation of this embodiment will be described with reference to the operation flowchart of FIG.
When the bar code reader reads the bar code of the merchandise in the POS system and the merchandise is registered and the total price of the merchandise is calculated, the operator conveys the total price to the customer and receives the deposit from the customer (step S31). .

  The operator repeats the deposit amount to the customer in order to confirm whether the deposit has been received correctly. The recaptured voice is subjected to the voice capturing process in step S32. This voice capturing process is the same as S21 and S22 in FIG. In step S31, the data value of the monetary part is extracted by the data extraction / conversion means 13 and sent to the comparison verification means 14 as comparison data A.

  The operator repeats the deposit amount with respect to the customer, obtains confirmation from the customer, and then deposits banknotes and coins into the change machine device 6 (step S33). The deposited money is calculated by the change machine device 6 for the deposited banknotes and coins, and the deposited money is generated as comparison data B (step S34). It is determined whether or not the comparison data B of the deposit amount and the comparison data A which is the amount of value read back by the operator in step S52 match in the comparison verification means 14 (steps S35 and S36). In this case, it is considered that the deposit amount has been confirmed, change calculation processing is executed (step S38), and change money is withdrawn from the change machine device 6 (step S39). If they do not match, a warning is sent to the operator (step S37), and the process returns to step S34.

The change amount calculated in step S38 is confirmed, and the change amount is given to the customer while the change amount is repeated. The re-speech voice performs the same process as the voice capture process (S21 and S22) in FIG. That is, the repetitive voice is taken into the POS main body 1 via the voice input device 3 and converted into digital data by the voice input means 12. As for the input digital data, data of the change amount portion is extracted by the data extraction / conversion means 13 and is sent as comparison data A to the comparison verification means 14 (step 40). The comparison verification means 14 compares the change data calculated in step S38 with the comparison data A (steps S41 and S42). If they are the same, the sales registration process is terminated. S43), warn the operator to correct the error and return to the process of step S40.

  In this embodiment, the amount of money that the operator has read back and the amount of money calculated by the change machine device can be compared and verified to confirm the payment, and the operator can omit the payment confirmation operation, improving the operational efficiency and accounting time. Can be shortened.

  The structure and operation of the preferred embodiment of the money amount confirmation method according to the present invention and the POS apparatus using the method have been described in detail. However, it should be noted that such examples are merely illustrative of the invention and do not limit the invention in any way. Those skilled in the art will readily understand that various modifications and changes can be made according to a specific application without departing from the gist of the present invention.

1 is a configuration block diagram showing an embodiment of a money amount confirmation method and a POS device using the same according to the present invention. It is a flowchart which shows the operation | movement process procedure of the Example shown in FIG. It is a structure block diagram which shows the other Example of the money amount confirmation method by this invention, and the POS apparatus using the same. It is a block diagram of the configuration of still another embodiment of the money amount confirmation method and the POS device using the same according to the present invention. It is a flowchart which shows the operation | movement process procedure of the Example shown in FIG.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 POS main body 2 Input device 3 Voice input device 4 Output device 5 Storage device 6 Change machine device 11 Input processing means 12 Voice input means 13 Data extraction conversion means 14 Comparison verification means 15 Warning processing means 16 Warning status accumulation means

Claims (9)

A first step of inputting monetary data by an operator's operation;
A second step of generating the voice data signal by inputting the amount data uttered by the operator;
A third step of extracting money amount data corresponding to the money amount data from the voice data signal generated in the first step;
A fourth step of comparing the amount data obtained in the first step with the amount data extracted in the third step, and issuing a warning to the operator when the two data do not match;
A method for confirming an amount of money characterized by comprising: A first step of inputting monetary data by an operator's operation;
A second step of generating the voice data signal by inputting the amount data uttered by the operator;
A third step of extracting money amount data corresponding to the money amount data from the voice data signal generated in the first step;
A fourth step of comparing the amount data obtained in the first step with the amount data extracted in the third step, and issuing a warning to the operator when the two data do not match;
A fifth step of storing status data when a warning is issued in the fourth step;
A method for confirming an amount of money characterized by comprising: A first step of outputting, as change data, a difference between an input amount input by an operator's operation and a deposit amount;
A second step of generating the voice data signal by inputting the change data uttered by the operator;
A third step of extracting money amount data corresponding to the change amount data from the voice data signal generated in the first step;
A fourth step of comparing the change data output from the first step with the amount data extracted in the third step and issuing a warning to the operator when the two data do not match;
A method for confirming an amount of money characterized by comprising: A first step of outputting, as change data, a difference between an input amount input by an operator's operation and a deposit amount;
A second step of generating the voice data signal by inputting the change data uttered by the operator;
A third step of extracting money amount data corresponding to the change amount data from the voice data signal generated in the first step;
A fourth step of comparing the change data output from the first step with the amount data extracted in the third step and issuing a warning to the operator when the two data do not match;
A fifth step of storing status data when a warning is issued in the fourth step;
A method for confirming an amount of money characterized by comprising: POS terminal means for inputting monetary data by the operation of the operator;
Voice input means for generating the voice data signal by inputting the amount data uttered by the operator;
Money amount data extracting means for extracting money amount data corresponding to the money amount data from the voice data signal generated by the POS terminal means;
A comparison verification unit that compares the amount data obtained by the POS terminal unit with the amount data extracted by the amount data extraction unit, and issues a warning to the operator when the two data do not match;
A POS device comprising: POS terminal means for inputting monetary data by the operation of the operator;
Voice input means for generating the voice data signal by inputting the amount data uttered by the operator;
Money amount data extracting means for extracting money amount data corresponding to the money amount data from the voice data signal generated by the POS terminal means;
A comparison verification unit that compares the amount data obtained by the POS terminal unit with the amount data extracted by the amount data extraction unit, and issues a warning to the operator when the two data do not match;
Warning status storage means for storing status data when a warning is issued by the comparison verification means;
A POS device comprising: Change means for outputting the difference between the input amount entered by the operation of the operator and the deposit amount as change data;
POS terminal means for outputting, as change data, the difference between the input amount entered by the operator's operation and the deposit amount;
Voice input means for generating the voice data signal by inputting the amount data uttered by the operator;
Money amount data extracting means for extracting money amount data corresponding to the money amount data from the voice data signal generated by the POS terminal means;
A comparison verification unit that compares the amount data obtained by the POS terminal unit with the amount data extracted by the amount data extraction unit, and issues a warning to the operator when the two data do not match;
A POS device comprising: Change means for outputting the difference between the input amount entered by the operation of the operator and the deposit amount as change data;
POS terminal means for outputting, as change data, the difference between the input amount entered by the operator's operation and the deposit amount;
Voice input means for generating the voice data signal by inputting the amount data uttered by the operator;
Money amount data extracting means for extracting money amount data corresponding to the money amount data from the voice data signal generated by the POS terminal means;
A comparison verification unit that compares the amount data obtained by the POS terminal unit with the amount data extracted by the amount data extraction unit, and issues a warning to the operator when the two data do not match;
Warning status storage means for storing status data when a warning is issued by the comparison verification means;
A POS device comprising:   9. The money amount confirmation method or POS device according to claim 2, wherein the status data includes at least one of a date, a mismatched money amount, and an operator name.

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