JP6156960B2 - Accounting equipment - Google Patents

Description

  The present invention relates to an accounting processing device including a change dispensing device for giving and receiving cash such as deposits and change in a distribution store.

  In stores that sell products or provide services, it is important to deliver without fail, without waiting for the customer, in exchange of cash with the customer. Therefore, change dispensing devices have become widespread and have been put into practical use in business conditions such as supermarkets.

  However, the conventional change dispensing device has a problem that it takes time to count the amount of money deposited from a customer for payment. That is, in the change dispensing apparatus, counting is completed by separating banknotes and coins one by one and checking their denomination and authenticity in order to count deposits. However, in the actual store, when the store clerk deposits the deposit from the customer, the store clerk counts the cash in front of the customer and checks the amount of the deposit, such as `` I will deposit 10,000 yen '' . Further, after the confirmation of the amount of deposit with the customer is completed, the store clerk deposits the deposit into the change dispensing device, and the counting operation is performed by the change dispensing device. In other words, the deposit confirmation operation is performed twice by the store clerk and the change dispensing device. This is a factor that takes time to count deposits when a change dispensing device is used.

On the other hand, if there is no change dispensing device in an old system or the like, after the confirmation of the deposit amount with the customer is completed, the store clerk inputs the deposit amount into a register or the like. Then, the change amount is calculated and displayed in the register. Therefore, according to the displayed change amount, change is taken out from the change drawer in which change is stored, and the change is handed over to the customer to complete the transaction. This method is easy to make mistakes because the counting of deposits and the input of the amount are manual, and the change is also manually taken out. However, the deposit and change time with the customer can be processed in a short time. Therefore, even if a change dispensing device is introduced, the deposit input may be processed in a short time by inputting a key. (See Patent Document 1)

Japanese Patent No. 4795644 JP 2007-34522 A

  At distribution stores, accounting with customers is required to be performed accurately in a short time, and if the store clerk takes time to do accounting processing, the customer's waiting time becomes longer, and moreover the queue of customers waiting for accounting. A problem arises that the store is crowded. In particular, in stores where customers are concentrated in specific time zones such as commuting and attending school hours and lunch breaks, such as convenience stores, accounting is required in a short time. Therefore, it has been difficult to introduce a change dispensing device that takes more processing time than manual work in such a store.

  At these stores, the unit price of customers is often around several hundreds of yen, and the amount of change is often several tens to several hundreds of yen. It was a reason to cut motivation.

However, change mistakes need to be prevented. In particular, if a small amount of change is handed over, it will cause damage to the customer and will reduce the credit of the store. In addition, when a small amount is purchased and a 10,000 yen bill is included in the deposit, the change will be expensive. In such a case, if you make a mistake in the amount of the deposit or hand it over by changing the change count, it will be a big loss for the store.

  Convenience stores, unlike ordinary stores, have many customers shopping for a few hundred yen. In other words, the amount of deposits from customers in shopping and the change corresponding to them is a purchase of several thousand yen at ordinary stores, so the deposit includes 10,000 yen bills and 5,000 yen bills, and there are also thousands of changes. It is common to pay with yen bills and coins. On the other hand, in convenience stores, the deposits are mostly coins and thousand yen bills, and the change is often only coins.

Convenience stores, on the other hand, have started to handle various types of charges, and the amount handled has been high. In such an environment, it is also easy for crimes that store employees mishandle cash in a malicious manner. Under these circumstances, convenience stores are expected to introduce change dispensing devices that can definitely handle cash.

Therefore, when confirming the amount of the deposit when transferring the deposit between the customer and the store clerk who is required, enter the “deposit amount” by voice confirming the amount of the deposit of the store clerk. It is an object of the present invention to provide an accounting processing device including a change dispensing device that can shorten the processing time and perform accurate processing by calculating a change amount based on information and withdrawing change.

Furthermore, another object of the present invention is to provide an accounting processing device including a change dispensing device that can handle cash more quickly than manual work by responding to the characteristic that “changes are often only coins”.

In other words, both of them are intended to provide an accounting processing apparatus including a change dispensing apparatus that can perform processing more quickly and accurately than before in a store with a large amount of transactions such as a convenience store.

  A first aspect of the present invention is an accounting processing apparatus, and in accounting processing of products purchased by a customer in a store or the like, a POS terminal operated by a store clerk and a voice operation of the POS terminal connected to the POS terminal Voice input means for making money, money amount identifying means for identifying money amount information from the voice input from the voice input means, and change payment for counting and depositing cash such as banknotes and coins in accordance with accounting processing And when the customer gives or receives cash to be handed over to the store clerk for accounting, the store clerk uses the voice input means to input a voice for confirming the amount of cash transferred to the customer. The amount of cash received and received by the amount identifying means is identified, the amount of change to be given to the customer is calculated at the POS terminal, and the change is paid out by the change dispensing device. And features.

  According to this, since the key input is omitted by using the voice input means, a key input error can be eliminated, and a quicker and more accurate change payout operation can be realized.

  Furthermore, in the first aspect of the present invention, the accounting processing apparatus is provided with a display means connected to the POS terminal and displaying guidance for operating the POS terminal, etc. By displaying the amount of cash on the display means and inputting the approval of the amount displayed on the display means by voice using the voice input means, the change amount to be delivered to the customer at the POS terminal is calculated, and the change dispensing device It is characterized by paying out change according to.

  According to this, since the approval of the amount displayed on the display means is input by voice input, a quicker change payout operation can be realized.

  Furthermore, in the first aspect of the present invention, in the accounting processing apparatus, when the amount of cash transferred by the amount identifying means is identified from the speech inputted by the speech inputting means, the cash input means is inputted using the speech inputting means. By detecting numeric information and specific information related to cash exchange between the customer and the store clerk from the voice, the amount of cash received and received is identified, and the amount of change given to the customer at the POS terminal The change is calculated, and the change is paid out by the change payout device.

  That is, according to this, for example, when identifying amounts by voice input, specific information such as numeric information and “deposits” and “yen” is detected, thereby reliably identifying the amount information. It is possible to realize a more accurate change dispensing operation.

  Further, the second aspect of the present invention is an accounting processing apparatus, in accounting processing of products purchased by a customer at a store or the like, a POS terminal operated by a store clerk, and a POS terminal connected to the POS terminal. Amount input means for inputting amount information, a change dispensing device for counting cash such as banknotes and coins in accordance with the accounting process, and processing for deposit and withdrawal, and change based on the amount information input from the amount input means A change amount calculation means for calculating an amount of money and determining whether the change amount is less than or more than a predetermined amount, and an amount input means for the amount of cash transferred from the customer to the store clerk for accounting processing The change amount is calculated by the change amount calculation means, and the change amount calculation means determines that the change amount is less than the predetermined amount. When the cash given to the store clerk from the customer is deposited into the change dispensing device and before the counting is completed, the change is paid out by the change dispensing device, and when it is determined that the change amount is equal to or more than a predetermined amount, It is characterized in that cash transferred from a customer to a store clerk is deposited into a change dispensing device and the change is paid out by the change dispensing device after the counting is completed.

  That is, according to this, when the change is, for example, 1,000 yen or less and only a coin is used, the processing time is given priority and the change is paid out at the responsibility of the store clerk based on the information input by the store clerk. If the banknote is included in the change, the deposit will be counted with the change dispensing device and the change will be withdrawn, assuming that the deposit includes a 10,000 yen bill or 5,000 yen bill, The accuracy of change processing can be ensured.

  Furthermore, in the second aspect of the present invention, there is provided an accounting processing device comprising a coin deposit processing unit for depositing and counting coins in a change dispensing device, and a coin withdrawal processing unit for counting and dispensing coins. When the change amount is determined to be less than the predetermined amount by the change amount calculation means and the change is paid out, the change payout device and the cash deposit process are performed in parallel. .

  According to this, even if there is an error in the amount information input using the amount input means or in the received cash, the error can be detected immediately by parallel processing.

  Furthermore, in the second aspect of the present invention, when the cash is transferred to the change paying device and counted by the cashier, the amount input means and the amount input means. A match determination means for performing a match determination with the amount input using and a display means for displaying guidance for operating the POS terminal connected to the POS terminal, and if the amount does not match by the match determination means When the determination is made, the display unit displays the amount of money deposited and counted in the change dispensing device and the amount input by the store clerk using the amount input unit.

  According to this, in the change dispensing operation, if there is a discrepancy between the counted amount and the deposit amount, the clerk is informed and warned that there is a discrepancy, thereby ensuring the necessary processing for the occurrence of the discrepancy. Can be done.

  Furthermore, in the second aspect of the present invention, the accounting apparatus is a voice input means connected to the POS terminal for operating the POS terminal by voice, and an amount for identifying the money amount information from the voice inputted from the voice input means. And a voice input means and a money amount identifying means as the money amount input means.

  According to this, since the key input is omitted by using the voice input means, a key input error can be eliminated, and a quicker and more accurate change payout operation can be realized.

  In the present invention, when confirming the amount of deposit to the customer, the “deposit amount” is input using the voice, and the “change amount” is calculated based on this “deposit amount”. By using the voice confirmed by both the store clerk and the store clerk, it is possible to prevent mistakes due to key input, and it is possible to reduce the time for key input again and perform processing.

  Furthermore, since the change is dispensed by the change dispensing device, it is possible to prevent manual payout mistakes, and when the change is less than 1,000 yen and only coins are calculated, the change amount is calculated and changed. Since deposit processing is performed, deposits can be made in a short time, and even if there is a mistake in inputting the “deposit amount”, an error can be detected immediately. On the other hand, if the change is 1,000 yen or more and banknotes are included, it is assumed that the deposits are high-priced banknotes. can do.

  Therefore, it is possible to provide an optimal accounting apparatus for a store having a small amount of transactions such as a convenience store.

It is a perspective view of one Embodiment of the accounting processing apparatus of this invention. It is a block diagram of one Embodiment of the accounting processing apparatus of this invention. It is a flowchart of the audio | voice data processing of one Embodiment of the accounting processing apparatus of this invention. It is a flowchart of the change amount calculation process of one Embodiment of the accounting processing apparatus of this invention. It is a flowchart of the deposit processing of one Embodiment of the accounting processing apparatus of this invention. It is a flowchart of the change payment process of one Embodiment of the accounting processing apparatus of this invention. It is a data area figure of RAM where the result of the speech recognition process of one Embodiment of the accounting processing apparatus of this invention was stored. It is a storage area figure of RAM of various data of one Embodiment of the accounting processing apparatus of this invention.

  For the purpose of accurately delivering cash from receipt of deposits to change payments in a short time, it has been realized with high reliability and low price.

  FIG. 1 is a perspective view of an embodiment of an accounting processing apparatus according to the present invention, which is installed in a cash register such as a convenience store. The accounting processing device 100 includes a POS terminal 1, a change dispensing device 2, and the like. The POS terminal 1 has a change dispensing device 2 for depositing and depositing deposits and a clerk using the POS terminal 1. Keyboard 3 for operating or inputting data, operator display unit 4 for guiding the operation or displaying the amount of money when the store clerk operates, as an example of display means, and printing the transaction result on a receipt A printer 5 for issuing, a customer display unit 6 for displaying information such as a transaction amount to a customer, a card reader 7 for reading information such as a customer's credit card, and the like are connected and arranged.

Further, a headset microphone 10 is connected to the POS terminal 1 as a voice input means, and a store clerk can wear the headset microphone 10 and operate the POS terminal 1 using voice.

The voice input means is preferable because the headset microphone 10 is not easily affected by ambient noise. However, the voice input means is not limited to this, and a stand microphone, a microphone built in the POS terminal, a bone conduction microphone, or the like is used. What is necessary is just to select an appropriate thing.

Further, the change dispensing apparatus 2 receives a coin deposit port 11 for depositing coins such as deposits, a coin dispensing port 12 for dispensing coins such as change, and bills such as deposits. A banknote depositing port 13 and a banknote dispensing port 14 for dispensing banknotes such as change are arranged.

FIG. 2 is a configuration diagram of an embodiment of the accounting processing apparatus of the present invention, and shows functional blocks of the POS terminal 1 and the change dispensing apparatus 2 that constitute the accounting processing apparatus 100. The POS terminal 1 has a CPU (Central Processing Unit) 21 inside. The CPU 21 stores an operator display unit 4, a customer display unit 6, a ROM 22 storing programs and the like, and necessary programs and data. A RAM 23 and a magnetic disk 24 are connected.

  Further, a keyboard 3, a printer 5, a card reader 7, and a barcode scanner 25 are connected to the CPU 21. The barcode scanner 25 is a product information input unit, and reads a barcode printed on a product label attached to a product and recorded with product information.

For example, in the accounting process with the customer, the result of reading the product information printed on the product label with the barcode scanner 25 is totaled by the CPU 21 and calculated as the sales amount for each customer. Further, when the store clerk inputs the amount of the deposit deposited from the customer using the keyboard 3 or the headset microphone 10, the CPU 21 calculates the change amount based on the amount information such as the sales amount and deposit amount for each customer. A change payout process or the like is performed by calculating or determining whether the change amount is less than or equal to a predetermined amount.

A change amount calculation means for calculating such a change amount and determining whether the amount is less than or equal to a predetermined amount is executed by the CPU 21 of the POS terminal 1 according to a processing program incorporated in the ROM 22 or the magnetic disk 24. The arithmetic processing is performed using the RAM 23 or the like. Details will be described later.

The headset microphone 10 is connected to the CPU 21 via the A / D converter 28, and the sound input from the headset microphone 10 is converted into a digital signal by the A / D converter 28.

  In the POS terminal 1, the CPU 21 uses a voice recognition program in the built-in processing program and the like based on the digital signal obtained by converting the voice input from the headset microphone 10 by the A / D converter 28. A recognition process is performed and converted into voice data. Further, the CPU 21 performs voice data processing for detecting numeric data and specific words necessary for processing from the voice data, and further detecting the order of the voice data.

  The amount identifying means for identifying the amount of money from information inputted by voice from the headset microphone 10 uses the RAM 23 or the like by the CPU 21 of the POS terminal 1 according to a processing program incorporated in the ROM 22 or the magnetic disk 24. Arithmetic processing is performed. Details will be described later.

The CPU 21 includes a communication interface (I / F) unit 26 that communicates with the store server via a network, and a change machine interface (I / F) unit that transmits and receives control signals and data to and from the change dispensing device 2. 27 is connected.

The change dispensing device 2 has a control unit 31 therein, and a POS interface (I / F) unit 32 for transmitting / receiving control signals and data to / from the POS terminal 1 is connected to the control unit 31. And connected to the CPU 21 of the POS terminal 1 via the change machine interface (I / F) unit 27 of the POS terminal 1.

Further, a coin unit 33 and a bill unit 34 are connected to the control unit 31. The coin unit 33 has a coin deposit port 11 and a coin dispensing port 12 for accepting and dispensing coins, and for coins. The banknote part 34 has the banknote depositing port 13 and the banknote dispensing port 14, and accepts and pays out a banknote, and performs the banknote depositing and withdrawal processing.

In the change dispensing device 2, the control unit 31 receives an instruction for deposit processing and withdrawal processing from the POS terminal 1 via the change machine I / F unit 27 and the POSI / F unit 32, and then changes the coin unit 33 and the banknote unit 34. The deposit processing and withdrawal processing are performed using the data, and the results are reported to the POS terminal 1 via the POSI / F section 32 and the change machine I / F section 27.

Further, in the POS terminal 1, based on the report from the change dispensing device 2, the CPU 21 deposits and counts deposits such as coins and banknotes deposited by customers by the store clerk in the change dispensing device 2, and a keyboard. 3 and deposit processing for determining whether or not the amounts of deposits input from the amount input means such as the headset microphone 10 match, and the CPU 21 displays them on the operator display unit 4 as necessary. Processing such as displaying the amount of money and the determination result is performed.

The coincidence determination means for performing such a coincidence determination is performed by the CPU 21 of the POS terminal 1 using the RAM 23 or the like in accordance with a processing program incorporated in the ROM 22 or the magnetic disk 24. Details will be described later.

Here, a procedure for confirming “deposit amount” and “change amount” by voice using the headset microphone 10 and paying out change will be described. FIG. 3 is a flow diagram of audio data processing of an embodiment of the accounting processing apparatus of the present invention, and in particular, is an audio data processing flow for identifying “deposit data” from the audio data. First, based on the voice input from the headset microphone 10, the word "deposit is" or "numeric data" is detected from the voice data recognized by the CPU 21 (301). That is, in the accounting process with the customer, when the store clerk receives the deposit from the customer, after counting the received deposit, i.e., cash, to confirm the amount of the deposit, Tell the customer, “It ’s 500 yen,” or “I ’ll keep 1,500 yen.” Therefore, when “deposit is” or “numerical data”, which is the first word when confirming the amount of deposit, “1,500” in the above example is detected, “deposit data” Audio data processing for identification is started.

For example, when “the deposit is 1,500 yen” is input from the headset microphone 10, the sound is converted into a digital signal by the A / D conversion unit 28, and the recognition process is further performed by the CPU 21. The result is stored in the speech recognition area 700 of the RAM 23. FIG. 7A shows a voice recognition area 700 in which the result of the recognition process of this example is stored. As shown in the figure, the voice “the deposit is 1,500 yen” is recognized as “the deposit is” “1,500” “yen” “is” and is stored separately.

When the recognition result is stored in the voice recognition area 700 as described above, in the voice data processing, it is detected that the word “deposit is first” is present (301). Next, it is detected that “number data” “1,500” indicating the amount of the deposit is continued (302), and then the word “yen” indicating that the “number data” is the amount. Is detected (303). That is, voice data is stored in the voice recognition area 700.
“Deposits” “Numeric data” “Yen”
Is detected as “deposit data” and stored in the deposit data storage area 801 in the RAM 23 for storing data (306), The voice data processing ends.

  An example of various data storage areas including the deposit data storage area 801 in the RAM 23 is shown in FIG. In addition to the deposit data storage area 801, the various data storage areas in FIG. 8 include a deposit amount storage area 802, a change data storage area 803, a change amount storage area 804, a deposit data storage area 805, and a deposit amount. There are a correction storage area 806, a match / mismatch storage area 807, a deposit processing completion storage area 808, and a warning display storage area 809, which store data generated in each process to be described in detail.

On the other hand, when “1500 yen is deposited” is input from the headset microphone 10, “1,500”, “yen”, “custody” is entered in the voice recognition area 700 as shown in FIG. It is recognized as “Shi” and stored separately.

In this example, in the audio data processing, it is detected that “numeric data” “1,500” is first (301). Next, it is detected that the word “yen” indicating that the “numerical data” is a monetary amount continues (304), and further, it is detected that the word “custody” continues (305). That is, the audio data is
"Numeric data""Yen""Custody"
Is detected as “deposit data” and stored in the deposit data storage area 801 in the RAM 23 for storing data (306), The voice data processing ends.

In this way, in addition to the “numeric data” detected from the audio data, the characteristic words generated by the transfer of deposits that precede and follow it are detected and the detected order is checked. Since “numerical data” is identified as “deposit data”, an unnecessary voice other than the deposit amount is input from the headset microphone 10 when the price of the product is spoken in a conversation with the customer. Can also be identified and distinguished from “deposit data”.

Also, depending on the store clerk, when you confirm the amount of deposit to the customer, you can deposit from 1,500 yen.
“I will keep it for 1,500 yen.”
In some cases, particles such as “kara” and “de” are inserted. On the other hand, “The deposit is 1,500 yen.”
"We will keep 1,500 yen."
Sometimes, particles are omitted. For such particles, the recognition rate can be improved by allowing omissions and additions.

  In addition, characteristic words are not limited to the words “deposit” and “custody”, but “cash” of “Cash 1,500 yen”, “deposit 1,500 yen”. Various characteristic words such as “deposit” may be used. The recognition rate can also be improved by predetermining these characteristic words and informing the store clerk.

In this way, when the clerk confirms the amount of the deposit to the customer, at the same time, because the clerk inputs the amount of the deposit with the voice, the clerk confirms the amount of the deposit to the customer and the clerk enters the key Thus, it is possible to reduce the time for performing key input and to prevent mistakes in key operation.

FIG. 4 is a flowchart of the change amount calculation process of the accounting processing apparatus according to the embodiment of the present invention. The “deposit amount” is determined based on the “deposit data” by voice, and the sales of POS It is a change amount calculation processing flow for calculating “change amount” from high. If it is determined that the “deposit data” has been identified and stored by the voice data processing flow of FIG. 3 (401), the “deposit data” is displayed on the operator display unit 4 and the store clerk is prompted to confirm (402). ). The store clerk confirms the “deposit data” displayed on the operator display unit 4 and, if it determines that the amount is correct as the deposit amount, presses the “withdraw” key on the keyboard 3 or presses the headset microphone 10. Use the voice to enter “withdrawal”. Accordingly, when it is detected that the store clerk has pressed the “withdrawal” key on the keyboard 3 (403), or when it is detected that “withdrawal” is input by voice using the headset microphone 10 (404). ) Assuming that "deposit data" is confirmed as "deposit amount", subtract "sales amount" of POS from this "deposit amount" to calculate "change data" and "deposit amount" The “change data” is stored in the deposit amount storage area 802 and the change data storage area 803 in the RAM 23 (405).

In this example, “withdrawal” is input by voice using the headset microphone 10, but instead of entering “withdrawal”, “GO”, “OK”, and a special keyword If you use, you can increase the security for the withdrawal operation. If the store clerk determines that the “deposit amount” displayed on the operator display unit 4 is different, the store clerk can operate the keyboard 3 to input the “deposit amount”. At this time, “change data” is calculated based on the “deposit amount” input by the store clerk, and the deposit amount storage area 802 and change data storage area 803 in the RAM 23 are stored.

Next, it is determined whether the calculated “change data” is less than 1,000 yen (406). If the “change data” is less than 1,000 yen, the “change amount” is determined based on the “change data”, and the “change amount” is stored in the change amount storage area 804 in the RAM 23 (413). The change amount calculation process ends. On the other hand, when the “change data” is 1,000 yen or more, deposit processing is executed in order to deposit the deposit (407).

When the “change data” is less than 1,000 yen, the “change amount” is calculated by using the “deposit data” identified from the “voice data” as described above as the “deposit amount”. There is a possibility that cash counting errors and voice recognition errors may occur. However, here, priority was given to paying change in a short time by postponing the deposit counting process by the change dispenser. In the unlikely event that there is an error in the determination of the “deposit amount”, the error can be determined by counting the deposit amount in parallel with the change payment. Details will be described later.

On the other hand, when the “change data” is 1,000 yen or more, a high-value bill (5,000 yen bill or 10,000 yen bill) is included in the deposit. At this time, a deposit process for depositing and counting the deposit to the change dispensing device 2 is executed in order to prevent an input error of “deposit data” or an illegal data input due to malicious intent. The deposit counting result of the deposit by the change dispensing device 2 as a result of the deposit processing is “payment data” and data match / data mismatch information as a result of matching judgment between “deposit amount” and “payment data”. Are stored in the deposit data storage area 805 and the match / mismatch storage area 807 in the RAM 23 and reported. The deposit processing will be described in detail with reference to FIG.

Furthermore, when the “change data” is 1,000 yen or more, as a result of executing the deposit process (407), the “deposit amount” based on the “voice data” and the deposit with the change dispensing device 2 are deposited. Whether the “payment data” as a result of the count matches is determined based on the data match / data mismatch information stored in the match / mismatch storage area 807 in the RAM 23 (408). If the “deposit amount” matches the “deposit data”, the “change data” is determined as “change amount”, and the “change amount” is stored in the change amount storage area 804 in the RAM 23 (413) ), The change amount calculation process ends, and the process proceeds to a change withdrawal process.

If the “deposit amount” does not match the “deposit data”, the “deposit amount” and the “deposit data” are displayed on the operator display unit 4 to prompt the store clerk to correct the “deposit amount”. (409). The store clerk operates the keyboard 3 to correct and input the “deposit amount” that the store clerk believes to be correct based on the “deposit amount” and “deposit data” displayed on the operator display unit 4. be able to. When the clerk inputs the “deposit amount” (410), the fact that the “deposit amount” has been corrected is stored in the deposit amount correction storage area 806, and the clerk input the deposit amount storage area 802 in the RAM 23. After rewriting and storing the “deposit amount” (411), the “change amount” is calculated and determined based on the “deposit amount” corrected by the store clerk, and stored in the change amount storage area 804 in the RAM 23. The calculated “change amount” is stored (412), and the change amount calculation process is terminated.

FIG. 5 is a flow chart of deposit processing of an embodiment of the accounting processing apparatus of the present invention, and in particular, is a deposit processing flow for depositing and counting deposits in the change dispensing device 2. First, it is checked whether the bill dispensing process is being executed by the change dispensing device 2 (501), and if the withdrawal process is being executed, the process waits until it is finished. However, when banknotes are included in the change, the deposit deposit process is performed first (406), so that the deposit process is performed during the banknote withdrawal process, that is, the banknote withdrawal process. Usually not.

In addition, since the banknote part 34 of the change dispensing apparatus 2 uses a conveyance path for withdrawal and a conveyance path for deposit, a banknote withdrawal process and a deposit process are executed simultaneously. I can't. Therefore, when the change dispensing device 2 is in the process of depositing banknotes, it is necessary to hold the deposit process until the process is completed. On the other hand, the coin unit 33 can execute the coin dispensing process and the deposit process at the same time because the dispensing path and the depositing path are independent.

Originally, in order to reduce the size of the apparatus and to make the structure simple and inexpensive, it is desirable to share the conveyance path for deposit and withdrawal, and it has already been realized. (Refer to Patent Document 2) However, if the depositing transport path and the dispensing transport path are shared, the depositing process and the dispensing process cannot be performed simultaneously as described above. However, since the coin is smaller than the banknote and made of metal, the conveyance path can be realized with a small and simple structure.

Therefore, the banknote part 34 shares the conveyance path for payment and the conveyance path for withdrawal, while the coin part 33 has the conveyance path for deposit and the conveyance path for withdrawal independently. Installed and separated structure of coin deposit processing unit and coin withdrawal processing unit, because only coins are often paid out as change like this time, coin withdrawal and deposit are processed in parallel This is an effective structure for realizing the function.

Further, since the coin portion 33 is provided with the coin deposit port 11 and the coin withdrawal port 13, and the banknote portion 34 is provided with the bill deposit port 13 and the bill withdrawal port 14, respectively, the store clerk takes care of with the customer. Immediately after the exchange of gold, coins may be inserted into the coin deposit slot 11 and banknotes may be loaded into the banknote deposit slot 13. Accordingly, there is no need to place the deposit at another temporary storage place after the store clerk receives the deposit from the customer and deposits into the change dispensing device 2, so the deposit is left unattended or a part of the deposit is forgotten. Etc. can prevent mistakes.

Now, if it is confirmed that the change dispensing device 2 is not executing the banknote dispensing process, the coin dispensing slot 11 for depositing coins and banknotes into the change dispensing apparatus 2 and the banknote depositing slot 13 include coins and banknotes. Is checked (502). If it is determined that a coin or banknote is inserted into at least one of the coin deposit slot 11 and the banknote deposit slot, the change dispensing apparatus 2 is instructed to execute the deposit count (503).

When the depositing device 2 finishes counting the deposit, the counted result is reported as “deposit data”. Therefore, after storing the “deposit data” in the deposit data storage area 805 in the RAM 23, the deposit amount storage area 802 is stored. A determination is made as to whether or not the “deposit amount” based on the “voice data” stored in the “sound data” and the “deposit data” reported from the change dispensing device 2 match (504).

If they match, “data match” is stored in the match / mismatch storage area 807 in the RAM 23 (505). If they do not match, “data mismatch” is stored in the match / mismatch storage area 807. (506) Further, the completion of the deposit process is stored in the deposit process completion storage area 808 in the RAM 23 (507), and the deposit process is terminated.

As described above, when the “change amount” is determined according to the change amount calculation processing flow of FIG. 4, the change dispensing apparatus 2 is instructed to perform change processing and the totaling process is performed.

FIG. 6 is a flowchart of a change dispensing process according to an embodiment of the accounting processing apparatus of the present invention, which will be described below. Since the “change amount” to be withdrawn has been determined by the change amount calculation process of FIG. 4, the change amount is stored in the change amount storage area 804 in the RAM 23 according to the “change amount” stored in the RAM 23. A withdrawal is instructed (601).

In accordance with this instruction, the change dispensing device 2 counts necessary coins and banknotes, and dispenses them to the coin dispensing slot 12 and the banknote dispensing slot 14, respectively. When the change is withdrawn to the coin dispensing slot 12 and the banknote dispensing slot 14, the store clerk takes out the changed change and gives it to the customer as change.

Further, following the change dispensing instruction (601) to the change dispensing device 2, the deposit processing completion storage area 808 in the RAM 23 is read to check whether the deposit processing has been completed (602). When the change is 1,000 yen or more (406), when the deposit processing is completed, it is confirmed that the change has been taken out by the store clerk (608).

On the other hand, when the change is less than 1,000 yen (406), when the deposit process is not completed, the change dispensing apparatus 2 is instructed to execute the deposit process (603).

That is, as described with reference to FIG. 4, if the change is less than 1,000 yen and the change does not include banknotes, that is, if the change is only a coin, the deposit processing is executed before the “change amount” is determined. Not. Therefore, when depositing change (no banknotes, only coins), deposit deposit processing is executed in parallel with the change withdrawal processing. Since the coin path 33 is independent of the transport path for depositing and the transport path for dispensing, the deposit processing can be executed while dispensing coins. The deposit to be deposited may be only coins, or any combination of banknotes and coins, and only banknotes.

Further, as a result of the deposit processing, the data match / data mismatch information stored in the match / mismatch storage area 807 in the RAM 23 is read out as to whether the “deposit amount” and the “payment data” match. (604). If they match, it is confirmed that the change has been taken out by the store clerk (608).

If the match / mismatch storage area 807 in the RAM 23 is read out and it is confirmed that the “deposit amount” and the “deposit data” do not match, the deposit amount storage area 802 in the RAM 23 is stored. The displayed “deposit amount” and the “deposit data” stored in the deposit data storage area 805 are displayed on the operator display unit 4 and a warning is given to the store clerk that a mismatch has occurred (605).

In this way, by instructing the execution of deposit processing (603) following the change dispensing processing instruction (601) to the change dispensing device 2, the change dispensing processing and deposit deposit processing are performed. Since deposit processing is performed in parallel, even if there is a discrepancy between the deposit amount and deposit data, it is possible to quickly detect that a discrepancy has occurred and display a warning. Depending on the situation, the store clerk can take appropriate action for the discrepancy that has occurred.

When a warning is displayed on the operator display unit 4, the clerk confirms that a mismatch between the "deposit amount" and the "payment data" has occurred, and confirms by pressing the "confirm" key on the keyboard 3. input. If it is determined that the store clerk has entered confirmation (606), the display of the warning is stored in the warning display storage area 809 in the RAM 23 (607), and then it is confirmed that the change has been taken out by the store clerk (608). ).

If the deposit amount does not match the deposit data as a result of deposit processing, either the deposit amount or deposit data, or both are true deposit amounts. Is different.

The “deposit amount” is identified based on a voice confirming the amount of the deposit to the clerk's customer, and the identification result is displayed on the operator display unit 4 and confirmed by the clerk. Therefore, the reason why the "deposit amount" generated here is wrong is that when the store clerk receives the deposit and the store clerk counts the customer when the customer and the store clerk receive the deposit, the customer makes a mistake in counting. It is possible that the wrong amount was confirmed.

However, even if an error has occurred in the transfer of deposits in this way, the transfer of deposits between the customer and the store clerk has already been confirmed and completed by both parties, and the customer is required to reconfirm the deposits. I can't. The responsibility for this error lies with the clerk who miscounted. The “payment data” is a result of depositing and counting the change dispensing device 2 and there is no mistake.

That is, the reason why the “payment data” does not coincide with the “deposit amount” other than the mistake in transferring the deposit between the customer and the store clerk is that the deposit received by the store clerk was not correctly deposited. There are two reasons why this deposit is not deposited correctly.

First, because the deposit was filled with fouled cash such as broken bills or bent coins, it was rejected when it was deposited into the change dispensing device 2 and counted. That is. “Receipt data” is insufficient for the reject.

Second, when the clerk deposits the deposit into the change dispensing device 2, a part of the deposit is not deposited. Of course, the deposit counting result is insufficient by the amount not deposited. The reason why the store clerk did not deposit some of the deposits may be carelessly misplaced, or may not have been intentionally deposited, including malicious intentions. If you misplace it carelessly, you can make an additional deposit later. If the deposit is not made intentionally, the fact that the discrepancy occurred and the warning was displayed is stored in the warning display storage area 809 in the RAM 23 (607), so that it can be pursued later.

When it is confirmed that the change has been taken out as described above (608), the counting process is executed (609). The counting process is a process of counting and recording the current accounting process as sales, deposits, change, etc. as the POS terminal 1.

In addition, the “deposit amount”, “deposit amount”, “change data”, “change amount”, “receipt data”, etc., as well as if the “deposit amount” was corrected manually during the operation, As a result of deposit processing, information stored in a predetermined area of the RAM 23, such as a mismatch between the “deposit amount” and “deposit data”, and a warning displayed, are added as additional information. Recorded in association with the transaction.

These additional information indicates that the total of cash stored in the change dispensing device 2 coincides with the total of the POS terminal 1 when the daily processing of the POS terminal 1 is totaled and confirmed after one day of work is completed. This is used for investigating the cause of the failure.

Furthermore, when the “change data” is less than 1,000 yen, even if the “deposit amount” does not match the “payment data”, only a warning is displayed and the cause of the change is not investigated. If the disagreement factor is that the change dispensing device 2 rejects the banknote or coin because the banknote or coin is defaced, keep the rejected cash separately and continue the transaction. When checking the total of the day, the data is corrected after checking the cash that was stored.

In the description so far, as a monetary amount input means, using the headset microphone 10, the “deposit data” is identified from the voice, and the “deposit amount” and “change amount” are determined, so that change is paid out. However, even if the “change amount” is calculated by directly inputting the “deposit amount” by key input using the keyboard 3 without using the headset microphone 10, the effect of preventing a manual payout error can be prevented. There is.

That is, when the headset microphone 10 is not used, the store clerk receives the deposit from the customer, counts the received deposit by hand, tells the customer the amount of the deposit, and then uses the keyboard 3 to enter the key. Enter the "deposit amount" with. The POS terminal 1 calculates “change data” based on the “deposit amount” input by key entry.

Up to this point, it is the same as the system without the change dispensing device 2 or the example in which the input of the deposit is performed by key input even if the change dispensing device is introduced (see Patent Document 1). From now on, as explained so far, when the “change data” is less than 1,000 yen, the “change amount” is confirmed with the “change data” and the change dispensing process is started, In this case, deposit and count the deposit by “deposit processing”, confirm that “deposit data” and “deposit amount” match, and confirm “change amount” with “change data” Then, the change dispensing process is started, and if they do not match, the store clerk is prompted to correct the “deposit amount”.

As a result, when the change is less than 1,000 yen, the store clerk does not have to manually take out the change, and the change can be quickly and accurately paid out. Further, when the change is 1,000 yen or more, it becomes possible to prevent an input error of “deposit amount” and illegal data input due to malicious intent.

In the description so far, the amount identifying means, change amount calculating means, and coincidence determining means are all composed of the CPU 21, ROM 22, RAM 23, and magnetic disk 24. However, each means may have dedicated hardware, and may not include or be integrated with a part of the above hardware. .

In the above description, the POS terminal 1 and the change dispensing device 2 are separated from each other. However, even if the POS terminal and the change dispensing device are integrated, or the POS terminal and the change dispensing device are not connected. Even if the constituent elements are separated or installed at a remote place, they are included in the scope of the present invention as long as they are functionally equivalent.

DESCRIPTION OF SYMBOLS 100 Accounting processing device 1 POS terminal 2 Change dispensing device 3 Keyboard 4 Operator display part 5 Printer 6 Customer display part 7 Card reader 10 Headset microphone 11 Coin deposit port 12 Coin dispensing port 13 Banknote deposit port 14 Banknote dispensing port

Claims (4)

  In accounting processing for products purchased by customers in stores, etc., a POS terminal operated by a store clerk of the store, amount input means connected to the POS terminal and inputting amount information to the POS terminal, and the accounting processing Accordingly, the change amount is calculated based on the amount information input from the amount input means, and the change amount is determined to be a predetermined amount. A change amount calculation means for determining whether the amount is less than or more than the amount, and by inputting the amount of cash given to the store clerk from the customer for the accounting process using the amount input means, When the change amount is calculated by the change amount calculation means and the change amount calculation means determines that the change amount is less than a predetermined amount When the cash given to the store clerk from the customer is deposited into the change dispensing device and the counting is completed, the change is paid out by the change dispensing device, and when the change amount is determined to be equal to or more than a predetermined amount, An accounting processing apparatus characterized in that cash transferred from a customer to a store clerk is deposited into the change dispensing device and the change is paid out by the change dispensing device after the counting is completed.   The accounting processing device according to claim 1, further comprising a coin deposit processing unit for depositing and counting coins in the change dispensing device, and a coin withdrawal processing unit for counting and dispensing coins, When the change amount is determined to be less than a predetermined amount by the change amount calculation means and the change is paid out, the change payout device and the cash deposit process are performed in parallel. Accounting processing equipment.   2. The accounting processing apparatus according to claim 1, wherein when the cash given to the store clerk from the customer is deposited and counted in the change dispensing device, the amount deposited and counted in the change dispensing device, and the amount input means And a display unit for displaying guidance for operating the POS terminal connected to the POS terminal, the display unit displaying the guidance for operating the POS terminal. When it is determined that the two do not match, the amount that is deposited and counted in the change dispensing device and the amount that the store clerk inputs using the amount input means are displayed on the display means.   2. The accounting processing apparatus according to claim 1, further comprising a key input unit for operating the POS terminal, wherein the key input unit is used as the amount input unit.

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