JP5740693B2 - Taxi operation support device and taxi operation support system - Google Patents

Description

  The present invention relates to a taxi operation support device and a taxi operation support system, and more particularly to a taxi operation support device and a taxi operation support system for improving a taxi operation rate.

  Taxi that can be picked up by door-to-door is the most convenient for elderly people, persons with disabilities, sick people, etc. who have difficulty in using public transportation such as buses and trains. One of the high transportation means. In view of this situation, the Ministry of Land, Infrastructure, Transport and Tourism formulated the standards for Universal Design Taxi (UD Taxi) in 2012 and started operating the UD Taxi Certification System. A UD taxi is a taxi that has a user-friendly structure, especially for elderly people with weak legs, wheelchair users, pregnant women, children's private transportation vehicles, and vulnerable people who cannot use public transportation. .

  The UD taxi as described above is expected to be operated mainly by demand operation. Demand operation is a taxi operation method that picks up and transports multiple users at once. In demand operation, a taxi that collects and analyzes user information such as the request date, number of users, destinations, etc. of multiple users in advance and passes through multiple important bases (eg hospitals, city halls, stations, shopping streets, etc.) Set the patrol route. Next, the taxi patrolls a set patrol route, picks up a plurality of users in response to a request from the user, and transports them to designated locations such as a plurality of important bases and the user's home. In this case, unlike buses, taxis operate with a certain degree of freedom. For example, if one of the users sharing the vehicle desires transportation to the home, the taxi may deviate from a predetermined patrol route and deliver the user to the user's home. Similarly, if one of the users sharing the vehicle wishes to transport to a place other than the designated important base, the taxi will deviate from the prescribed patrol route and take the user to a place other than the designated important place. You may send it.

  Many of the above-mentioned traffic mobility weak people have difficulty in moving from home to public transportation such as bus stops and stations. For this reason, a taxi that can be picked up by door-to-door is particularly convenient for those who are vulnerable to traffic movement who live away from public transportation such as a bus stop or a station, that is, in a public transportation blank area.

  In addition, a taxi that employs demand operation always patrols a predetermined patrol route and picks up users, thereby realizing sharing of multiple users. For this reason, in a taxi that employs demand operation, the fare charged per user can be reduced. In particular, an elderly person who is a main user of a UD taxi is often a pensioner and often has no economic margin. Therefore, a UD taxi that employs demand operation is highly convenient for users including vulnerable persons such as elderly people.

  In this way, a taxi that uses demand operation has both the advantage of a taxi that can be picked up by door-to-door and the advantage of public transportation such as buses and trains that can reduce the cost by sharing multiple users. Prepare. For this reason, taxis that employ demand operation, in particular, UD taxis, are highly convenient for traffic mobility vulnerable people living in public traffic blank areas, and demand for taxis and UD taxis that employ demand operation is increasing.

  On the other hand, taxi operators that handle taxi dispatch, operation, management, etc., give top priority to improving the operation rate per taxi. In order to improve the operation rate per taxi that adopts the demand operation as described above, it is necessary to reduce as much as possible the idle time during the route patrol (that is, the movement when the user is not on board). There is. Under such circumstances, there is a need for a taxi operation support device and a taxi operation support system that can improve the operation rate of taxis that employ demand operation.

  Regarding a system for optimizing a taxi sharing route and reducing a user's fare, Patent Document 1 discloses a carpool registration contract system for a transportation facility such as a taxi. The carpool registration contract system disclosed in Patent Document 1 has a function of receiving carpooling request information from a user who desires carpooling and creating a carpooling route. This carpool registration contract system can create an optimal carpooling route for users who wish to share a car by executing a route search from a starting point and an arriving point specified by a plurality of users who wish to carpool. .

  However, in the carpool registration contract system disclosed in Patent Document 1, it is necessary to receive carpool request information from a plurality of users. Therefore, the carpool registration contract system disclosed in Patent Document 1 cannot be applied to the demand operation of a taxi where a taxi goes around a predetermined route and picks up a user.

JP 2009-122856 A

  An object of the present invention is to provide a taxi operation support device and a taxi operation support system, and in particular, a taxi operation support device and a taxi operation support system for improving the operation rate of a taxi.

Such an object is achieved by the present inventions (1) to (10) below.
(1) a database storing user information regarding taxi users and regional information regarding predetermined demand operating areas;
A fixed user information extraction unit that classifies the user who uses the taxi at a predetermined frequency or more as a fixed user in the predetermined demand service area from the user information, and extracts fixed user information related to the classified fixed user;
An operation schedule determination unit that refers to the area information and the fixed user information, and determines an operation schedule of the taxi in the predetermined demand operation area;
A taxi operation support apparatus comprising: a communication unit that transmits the operation schedule of the taxi determined by the operation schedule determination unit to the taxi.

  (2) The fixed user information extraction unit calculates a ratio that the user's boarding point and alighting point are within the predetermined demand service area from the user information and the area information, and then the calculated ratio is predetermined. If the calculated ratio is equal to or greater than the predetermined ratio, the fixed user information extracting unit determines that the user who uses the taxi at the predetermined frequency or more is the predetermined demand. The taxi operation support device according to (1), wherein the taxi operation support device is classified as the fixed user in a service area.

  (3) The fixed user includes a fixed user for a UD taxi and a fixed user for a normal taxi, and the fixed user information extraction unit determines that the user who uses the taxi at the predetermined frequency or more from the user information. It is determined whether the user is a traffic mobility weak person or a medical care worker, and if the user is the traffic mobility weak person or the medical care worker, the user is classified as a fixed user for the UD taxi, and the user The taxi operation support device according to (1) or (2), wherein the user is classified as the fixed user for the normal taxi when the user is not the traffic mobility weak person or the medical care worker.

  (4) The operation schedule determination unit refers to the area information and the fixed user information, divides the predetermined demand operation area into a plurality of blocks, and divides the taxi for each of the divided blocks. The taxi operation support device according to any one of (1) to (3), wherein the operation schedule is determined.

  (5) The area information includes map information, and the operation schedule determination unit determines, from the map information, an area excluding a predetermined range centered on a station or a bus stop of a route bus as a public transportation blank area, 5. The system according to any one of (1) to (4), wherein the operation schedule of the taxi in the predetermined demand operation area is determined with reference to the fixed user information of the fixed user who gets on and off in a public transportation blank area. Taxi operation support device.

  (6) The operation schedule determination unit creates a plurality of the operation schedules, and the user takes the taxi from an empty time when the user does not get on the taxi from the created operation schedules. The taxi operation support according to any one of (1) to (5), wherein the operation schedule having the smallest value obtained by subtracting the boarding time is determined as the operation schedule of the taxi in the predetermined demand operation area. apparatus.

(7) The operation schedule determination unit determines the operation schedule of the taxi corresponding to each of a plurality of time zones, and the communication unit determines the operation schedule of the taxi corresponding to each of the plurality of time zones. The taxi operation support device according to any one of (1) to (6), which is transmitted to a taxi.

(8) The database further stores reservation information related to the user's reservation, and the operation schedule determination unit further refers to the reservation information to determine the operation schedule of the taxi in the predetermined demand operation area. The taxi operation support device according to any one of (1) to (7), wherein the communication unit is re-determined and the communication unit transmits the re-determined operation schedule to the taxi.

(9) A dispatch management center equipped with a taxi operation support device for determining a taxi operation schedule;
A taxi operation support system including the taxi capable of receiving the taxi operation schedule determined by the taxi operation support device,
The taxi operation support device is
A database storing user information about the taxi user and area information about a predetermined demand operating area;
A fixed user information extraction unit that classifies the user who uses the taxi at a predetermined frequency or more as a fixed user in the predetermined demand service area from the user information, and stores the fixed user information related to the fixed user in the database. When,
An operation schedule determination unit that refers to the area information and the fixed user information, and determines an operation schedule of the taxi in the predetermined demand operation area;
A taxi operation support system comprising: a communication unit that transmits the operation schedule of the taxi determined by the operation schedule determination unit to the taxi.

  (10) The taxi operation support system according to (9), wherein the taxi further includes an operation schedule display unit that displays the operation schedule of the taxi determined by the taxi operation support device.

It is the schematic which shows the taxi service assistance system of this invention. It is a block diagram which shows the taxi operation assistance apparatus and taxi of this invention. It is a flowchart which shows the fixed user information extraction process which the fixed user information extraction part of this invention performs. It is a figure which shows the user information which the fixed user information extraction part of this invention processes, and the fixed user information which the fixed user information extraction part of this invention extracts. It is a flowchart which shows the operation schedule determination process which the operation schedule determination part of this invention performs. It is an example of the area information read by the operation schedule determination part of this invention. It is a figure which shows an example of the regional information where the fixed user's boarding / alighting point was plotted. It is a figure which shows an example of the area information by which the boarding / alighting point of the fixed user who gets on and off in a public traffic blank area was plotted. It is a figure which shows one example which divided the predetermined demand service area into the some block. It is a figure which shows an example of the operation schedule produced by the operation schedule determination part of this invention. It is a figure showing another example which divided a predetermined demand service area into a plurality of blocks for a predetermined time zone.

  Hereinafter, preferred embodiments of a taxi operation support device and a taxi operation support system of the present invention will be described with reference to the accompanying drawings. FIG. 1 is a schematic diagram showing a taxi operation support system of the present invention. FIG. 2 is a block diagram showing a taxi operation support apparatus and a taxi according to the present invention. FIG. 3 is a flowchart showing a fixed user information extraction process performed by the fixed user information extraction unit of the present invention. FIG. 4 is a diagram showing user information processed by the fixed user information extraction unit of the present invention and fixed user information extracted by the fixed user information extraction unit of the present invention. FIG. 5 is a flowchart showing an operation schedule determination process performed by the operation schedule determination unit of the present invention. FIG. 6 is an example of area information read by the operation schedule determination unit of the present invention. FIG. 7 is a diagram illustrating an example of regional information in which fixed user getting-on / off points are plotted. FIG. 8 is a diagram showing an example of the area information in which the boarding / exiting points of the fixed users who get on and off in the public transportation blank area are plotted. FIG. 9 is a diagram illustrating an example in which a predetermined demand service area is divided into a plurality of blocks. FIG. 10 is a diagram illustrating an example of an operation schedule created by the operation schedule determination unit of the present invention. FIG. 11 is a diagram illustrating another example in which a predetermined demand service area is divided into a plurality of blocks for a predetermined time period.

  The taxi operation support system 1 shown in FIG. 1 can receive the dispatch management center 10 including the taxi operation support device 100 that determines the operation schedule of the taxi 20, and the operation schedule of the taxi 20 determined by the taxi operation support device 100. It is composed of at least one taxi 20. Here, the “operation schedule” includes an operation route and a time schedule.

  The vehicle allocation management center 10 has a function of determining an operation schedule of at least one taxi 20 that operates in a predetermined demand operation area, and transmitting the determined operation schedule to each of the at least one taxi 20. Further, according to the determined operation schedule of the taxi 20, the dispatch management center 10 issues a vehicle increase instruction to the taxi 20 operating outside the predetermined demand operating area so as to operate within the predetermined demand operating area. It may have a function. In addition, the dispatch management center 10 has a function of receiving reservation information from the user 30.

  The size and number of predetermined demand operation areas can be arbitrarily set by, for example, the manager of the dispatch management center 10 or the system administrator of the taxi operation support system 1. In the illustrated configuration, the two demand operation areas are set so as not to overlap each other, but the demand operation areas may be set so that a part of the plurality of demand operation areas overlap each other. For example, the manager of the dispatch management center 10 or the system administrator of the taxi operation support system 1 is not only an elderly household in a public transportation blank area, an elderly living alone, an elderly person with weak legs, a wheelchair user, a pregnant person The size and number of demand operation areas are set so that the number of traffic movement weak persons living in each demand operation area is substantially constant with reference to addresses 禄 of traffic movement weak persons such as women and children.

  The taxi 20 picks up and transports the user 30 while traveling in accordance with the operation schedule transmitted from the dispatch management center 10 in a predetermined demand operation area. At this time, the taxi 20 may pick up and carry not only the user 30 who has made a reservation in advance but also the user 30 who has not made a reservation in advance during the patrol. The taxi 20 may carry a plurality of users 30 simultaneously.

  The taxi 20 is a regular taxi such as a sedan type taxi or a one-box type taxi, or a UD taxi (UD Taxi: Universal Design Taxi). The UD taxi is a taxi having a user-friendly structure for elderly people with weak legs, wheelchair users, pregnant women, children, and the like. For example, a UD taxi has a handrail for getting on and off for getting safety when getting on and off, standing and sitting, a step for getting on and off, a doorway and a slope that allow a wheelchair to get on and off, a space for a wheelchair that can get on while sitting in a wheelchair, It has a structure such as a luggage space in which relatively large instruments such as medical instruments and care instruments can be loaded.

  As shown in FIG. 2, the taxi operation support apparatus 100 includes a control unit 110 that controls the taxi operation support apparatus 100, a communication unit 120 that communicates with the taxi 20 and the user 30, a database 130, and a fixed user related to a fixed user. The fixed user information extraction unit 140 that extracts the information 132, the operation schedule determination unit 150 that determines the operation schedule of the taxi 20 with reference to the fixed user information 132 and the area information 133 stored in the database 130, and the data bus 160 And. Each component of the taxi operation support apparatus 100 is connected to a data bus 160, and receives various data and various instructions via the data bus 160.

  In addition, the taxi operation support device 100 is usually provided with a commonly used operation input unit such as a keyboard, a mouse, a touch panel, a commonly used data port such as a USB (Universal Serial Bus) port, and other data processing devices. A functional unit may be further provided. These functional units are well known to those skilled in the art and will not be described in detail.

  The control unit 110 has a function of controlling the taxi operation support device 100. The control unit 110 temporarily stores ROM (Read Only Memory) storing a control program for controlling each component of the taxi operation support device 100 and data calculated by the taxi operation support device 100. RAM (Random Access Memory) and a CPU (Central Processing Unit) that executes a control program. When the control program is executed by the CPU, the taxi operation support device 100 is controlled according to the control program, and various processes detailed below are executed.

  The communication unit 120 has a function of communicating with the user 30 and the taxi 20. The communication unit 120 performs communication between the information terminal of the user 30 and the receiving unit 21 of the taxi 20 via a wired line, a wireless line, or an Internet line in accordance with a command from the control unit 110. The communication unit 120 may communicate with a server on the network and other information terminals through the Internet line in response to a command from the control unit 110. The user 30 can make a reservation for the taxi 20 by communicating with the communication unit 120 of the taxi operation support device 100 using the information terminal. Reservation information 134 relating to the reservation of the user 30 such as the boarding time, boarding position, destination, number of passengers, etc. is received via the communication unit 120 and stored in the database 130.

  The database 130 includes user information 131 (see FIG. 4) regarding the user 30 of the taxi 20, fixed user information 132 (see FIG. 4) regarding fixed users, area information 133 (see FIG. 6) regarding predetermined areas, and the above-described information. The reservation information 134 related to the reservation of the user 30 is stored. Note that the information stored in the database 130 is not necessarily limited to this. In the database 130, any information necessary for the taxi operation support apparatus 100 to determine the operation schedule of the taxi 20 can be stored. Further, in the illustrated configuration, the database 130 is provided inside the taxi operation support apparatus 100, but is not necessarily limited thereto. The database 130 is provided outside the taxi operation support device 100, and may communicate (data exchange) with the communication unit 120 of the taxi operation support device 100 via a wired line or a wireless line, or may be a server on the network. It is provided in the inside and may communicate with the communication part 120 of the taxi operation assistance apparatus 100 via an internet line.

  From the user information 131 stored in the database 130, the fixed user information extraction unit 140 selects a user 30 who uses the taxi 20 as a temporary user in a predetermined demand operating area, a user outside the demand operating area, or a fixed user for a normal taxi. , And a fixed user for a UD taxi, and a function of extracting fixed user information 132 regarding a fixed user for a normal taxi and a fixed user for a UD taxi. When a plurality of predetermined demand service areas are set, the fixed user information extraction unit 140 may perform a process detailed below (hereinafter referred to as a fixed user information extraction process) for each demand service area. Good.

  FIG. 3 is a flowchart showing fixed user information extraction processing performed by the fixed user information extraction unit 140. With reference to FIG. 3, the fixed user information extraction process performed by the fixed user information extraction unit 140 will be described in detail. First, in S100, the fixed user information extraction process is started, and the fixed user information extraction process proceeds to S101.

  In S <b> 101, user information 131 regarding the unclassified user 30 is read from the database 130. As shown in FIG. 4, the user information 131 stored in the database 130 is information including the usage record of the taxi 20 of the user 30. In the configuration shown in the figure, the user information 131 includes, as the usage record of the user 30, the weather, temperature, date of use, day of the week, boarding position, boarding time, boarding position, boarding time, usage purpose when the user 30 uses the taxi 20. However, other information may be included as a usage record of the user 30. The user information 131 shown is an example of information used in the fixed user extraction process, and the user information 131 is not necessarily limited to this. The user information 131 may include information other than the usage record such as personal information such as the name, age, address, and telephone number of the user 30. In S101, after the user information 131 regarding the unclassified user 30 is read, the fixed user information extraction process proceeds to S102.

  In S102, the fixed user information extraction unit 140 determines whether or not the unclassified user 30 is using the taxi 20 at a predetermined frequency or more from the user information 131. Here, the predetermined frequency may be any frequency, but is, for example, once / week on average. Thereby, it is possible to determine whether the unclassified user 30 regularly uses the taxi 20. When the unclassified user 30 is not using the taxi 20 at a predetermined frequency or more, the fixed user information extraction process proceeds to S103. In S103, the unclassified user 30 is classified as a temporary use user. Next, the fixed user information extraction process proceeds to S111.

  On the other hand, when the unclassified user 30 is using the taxi 20 at a predetermined frequency or more, the fixed user information extraction process proceeds to S104. In S <b> 104, the fixed user information extraction unit 140 refers to the user information 131 related to the unclassified user 30, and calculates the ratio that the boarding position and the unloading position of the unclassified user 30 are within a predetermined demand service area. Next, the fixed user information extraction process proceeds to S105.

  In S105, the fixed user information extraction unit 140 determines whether or not the ratio calculated in S104 is equal to or greater than a predetermined ratio. Here, the predetermined ratio may be any value, but is preferably set to a value of 50 to 70%, for example. Thereby, it can be discriminate | determined whether the unclassified user 30 is a user for the taxi 20 which employs demand operation within a predetermined demand service area. If the ratio calculated in S104 is not equal to or greater than the predetermined ratio, the fixed user information extraction process proceeds to S106. In S106, the unclassified user 30 is classified as a user outside the demand service area in the predetermined demand service area. Next, the fixed user information extraction process proceeds to S111.

  On the other hand, when the ratio calculated in S104 is equal to or greater than the predetermined ratio, the fixed user information extraction process proceeds to S107. In S107, the fixed user information extraction unit 140 refers to the special notes of the user information 131 regarding the unclassified user 30, and determines whether the unclassified user 30 is a traffic mobility weak person or a medical care worker. Weak traffic people here refer to those who have difficulty in using private cars and public transportation, such as women with sunny clothes, elderly with weak legs, wheelchair users, pregnant women, children, etc. is there. Moreover, the medical care worker here means a person who is engaged in a business that provides medical care services such as a doctor, a nurse, a care worker, a welfare worker, and a masseur. Thereby, it is possible to determine whether the unclassified user 30 is a fixed user for a normal taxi or a fixed user for a UD taxi. When the unclassified user 30 is not a traffic mobility weak person or a medical care worker, the fixed user extraction process proceeds to S108. In S108, the unclassified user 30 is classified as a regular taxi fixed user. Next, the fixed user extraction process proceeds to S110.

  On the other hand, when the unclassified user 30 is a traffic mobility weak person or a medical care worker, the fixed user extraction process proceeds to S109. In S109, the unclassified user 30 is classified as a fixed user for UD taxis. Next, the fixed user extraction process proceeds to S110.

  In this embodiment, in order to determine whether the unclassified user 30 is a regular taxi fixed user or a UD taxi fixed user, it is determined whether or not the unclassified user 30 is a traffic mobility weak person or a medical care worker. However, the present invention is not limited to this. For example, it may be determined whether the unclassified user 30 is a regular taxi fixed user or a UD taxi fixed user based on the purpose of use of the user information 131 and the load.

  In S110, the fixed user information extraction unit 140 extracts statistical information from the user information 131 regarding the user 30 classified as a regular taxi fixed user or a UD taxi fixed user, and stores the statistical information in the database 130 as the fixed user information 132. . The statistical information here is information statistically obtained from the user information 131. For example, as shown in FIG. 4, the fixed user information 132 includes a use area, a use frequency, a boarding position, a getting-off position, a day of the week, and a boarding time zone (as illustrated) when the user 30 uses the taxi 20. In the example, it is morning, daytime, or evening, but it may be classified by a more detailed time zone), statistical information such as the number of users, weather, recommended taxi (for ordinary taxi or UD taxi), and the like. The illustrated fixed user information 132 is an example of information extracted by the fixed user extraction process, and the statistical information included in the fixed user information 132 is not necessarily limited thereto. The fixed user information 132 may include any other statistical information. After the fixed user information 132 is stored in the database 130 in S110, the fixed user information extraction unit process proceeds to S111.

  In S111, the fixed user information extraction unit 140 determines whether all the users 30 stored in the database 130 have been classified. If not all the users 30 stored in the database 130 have been classified, the fixed user information extraction unit process returns to S101, and the above-described processes are repeated. On the other hand, when all the users 30 stored in the database 130 have been classified, the fixed user information extraction unit process proceeds to S112. In S112, the fixed user information extraction unit process is terminated.

  In this way, the fixed user information extraction unit 140 classifies the user 30 who uses the taxi 20 from the user information 131 stored in the database 130 as a fixed user in a predetermined demand service area, and fixes the fixed user regarding the fixed user. User information 132 can be extracted. Thereby, the fixed user information 132 regarding the user 30 that can be expected with a high probability of using the taxi 20 that employs demand operation can be extracted, and an operation schedule with a higher operation rate can be determined.

  The operation schedule determination unit 150 has a function of determining an operation schedule of the taxi 20 in a predetermined demand operation area with reference to the area information 133 and the fixed user information 132 stored in the database 130. When a plurality of predetermined demand operation areas are set, the operation schedule determination unit 150 may perform a process detailed below (hereinafter referred to as an operation schedule determination process) for each demand operation area.

  FIG. 5 is a flowchart showing an operation schedule determination process performed by the operation schedule determination unit of the present invention. With reference to FIG. 5, the operation schedule determination process which the operation schedule determination part 150 performs is explained in full detail. First, in S200, an operation schedule determination process is started, and the operation schedule determination process proceeds to S201.

  In S <b> 201, the operation schedule determination unit 150 reads area information 133 related to a predetermined demand operation area from the database 130. The area information 133 includes map information such as a house map, a route map, a road map, and a topographic map. FIG. 6 is an example of the area information 133 read by the operation schedule determination unit 150 of the present invention. As shown in FIG. 6, the area information 133 includes information on public facilities such as the positions of major facilities in a predetermined demand service area, bus stop positions, bus routes, station positions, and railways. Note that the area information 133 includes a road map, a house map, and the like, but for simplification of the drawing, roads, houses, and the like are not shown in FIG. Further, the information included in the area information 133 is not limited to the above-described map information, and includes, for example, any information related to a predetermined demand operating area such as information on road congestion for each time zone and population density of residents. May be. After the area information 133 related to the predetermined demand service area is read, the operation schedule determination process proceeds to S202.

  In S <b> 202, the operation schedule determination unit 150 reads fixed user information 132 related to a fixed user from the database 130. Next, the operation schedule determination process proceeds to S203. In S <b> 203, the operation schedule determination unit 150 determines the fixed user boarding / departing point for each predetermined time zone from the use area, boarding location, getting off location, day of the week, boarding time zone, and weather included in the fixed user information 132. Plot at 133. The predetermined time zone here may be, for example, a time zone such as morning, daytime, evening, nighttime, or more specific such as AM9: 00 to AM10: 00, AM10: 00 to AM11: 00. It may be a typical time zone.

  In this case, for example, only the boarding / exiting points of fixed users for UD taxis may be plotted. In this case, an operation schedule specialized for fixed users for UD taxis can be determined, and the operation rate of UD taxis can be improved. On the contrary, you may plot only the boarding / alighting point of the fixed user for normal taxis. In this case, it is possible to determine an operation schedule specialized for fixed users for ordinary taxis.

  FIG. 7 is a diagram showing an example of the area information 133 in which the fixed user getting-on / off points are plotted. In addition, when plotting fixed user getting-on / off points in the area information 133, a predetermined range centering on a station or a bus stop of a local bus is defined as a public transportation satisfaction area 135, and the area excluding the public transportation satisfaction area 135 is blank for public transportation. Only the fixed user boarding / departing points that are determined as regions and get on or off in public transportation blank areas may be plotted in the region information 133. As a result, it is possible to determine an operation schedule specialized for a fixed user who gets on and off in a public transportation blank period particularly requiring transportation by taxi. FIG. 8 is a diagram showing an example of the area information 133 in which the boarding / exiting points of fixed users who get on / off in a public transportation blank area are plotted.

  After the fixed user's getting-on / off point is plotted in the area information 133, the operation schedule determination process proceeds to S204. In S204, the operation schedule determination unit 150 refers to the area information 133 on which the fixed user's boarding / alighting points are plotted, and divides a predetermined demand operation area into a plurality of blocks. First. The operation schedule determination unit 150 refers to the road map included in the area information 133, and connects each fixed user's getting-on / off point with a line according to the road map. Next, block B is defined so that fixed users whose lines connecting the boarding points of the fixed users overlap to some extent are grouped and grouped fixed users are included. FIG. 9 is a diagram illustrating an example in which a predetermined demand service area is divided into a plurality of blocks. In the illustrated example, the predetermined demand service area is divided into three blocks B1, B2, and B3. In the illustrated example, the blocks B1, B2, and B3 are divided so as not to overlap each other, but may be divided so that a part of each block overlaps.

  After dividing a predetermined demand operation area into a plurality of blocks, the operation schedule determination process proceeds to S205. In S205, the operation schedule determination unit 150 determines the operation schedule of the taxi 20 for each of the divided blocks. The operation schedule determination unit 150 determines the operation schedule so as to pass all the plotted fixed user boarding points, assuming that all plotted fixed users get on the taxi 20.

  The operation schedule determination unit 150 defines the time when the user 30 is in the taxi 20 as the boarding time, and defines the time when the user 30 is not in the taxi 20 as the empty time. Next, an operation schedule determination part produces an operation schedule so that all the fixed users plotted may be conveyed from a boarding point to an alighting point. At this time, the operation schedule determination unit 150 may create a plurality of operation schedules. FIG. 10 is a diagram illustrating an example of an operation schedule created by the operation schedule determination unit 150 of the present invention. As shown in FIG. 10, a plurality of operation schedules are created so as to carry all the plotted users A to L from the boarding point to the getting-off point.

  When a plurality of operation schedules are created, the operation schedule determination unit 150 calculates a value obtained by subtracting the boarding time from the empty time in the created plurality of operation schedules. The operation schedule determination unit 150 determines, as the operation schedule of the taxi 20, the operation schedule in which the calculated value (the value obtained by subtracting the boarding time from the empty vehicle time) is the smallest among the plurality of generated operation schedules. Thus, by determining the operation schedule having the smallest value obtained by subtracting the boarding time from the unoccupied time as the operation schedule of the taxi 20, the operation rate of the taxi 20 that employs demand operation can be improved.

  After the operation schedule of the taxi 20 is determined, the operation schedule determination process proceeds to S206. In S <b> 206, the operation schedule determination unit 150 reads the reservation information 134 stored in the database 130. Next, the operation schedule determination process proceeds to S207. In S207, the operation schedule determination unit 150 determines the operation schedule of the taxi 20 in the same manner as the process in S205 based on the plotted fixed user boarding / exiting points and the reserved user 30 boarding / exiting points included in the reservation information 134. Redetermine.

  The processes of S206 and S207 are selective processes, and are not executed when the reservation information 134 related to the user 30 who has reserved in a predetermined time zone and within a predetermined demand operation area is not stored in the database 130. May be. When executing the processes of S206 and S207, it is possible to determine an operation schedule that can carry the user 30 who has made a reservation. Thereby, the operation rate of the taxi 20 which employs demand service can be further increased. Note that the processes of S206 and S207 may be executed at any time when a reservation is made from the user 30. Thereby, the operation schedule of the taxi 20 can be updated to an optimal one in real time. Next, the operation schedule determination process moves to S208, and in S208, the operation schedule determination process ends.

  In this way, the operation schedule determination unit 150 can determine the operation schedule of the taxi 20 in a predetermined demand operation area with reference to the area information 133 and the fixed user information 132 stored in the database 130. Thereby, the operation schedule which can improve the operation rate of the taxi 20 which employs demand operation can be determined.

  In addition, the operation schedule determination part 150 may perform the process of S200-S208 mentioned above for several predetermined time zones, and may determine an operation schedule for every several time zones. For example, the operation schedule determination unit 150 may determine an operation schedule for the morning, an operation schedule for the day, an operation schedule for the evening, and an operation schedule for the night. Thereby, the operation schedule according to various time zones can be determined, and the operation rate of the taxi 20 can be further improved. FIG. 11 is a diagram illustrating another example in which a predetermined demand service area is divided into a plurality of blocks for a time zone different from the example illustrated in FIG. 9. Since the user 30 of the taxi 20 is different depending on the time zone, the blocks B1 ', B2', B3 'are different from the blocks B1, B2, B3 in FIG. Naturally, the operation schedule determined by the operation schedule determination unit 150 is also different from the case of FIG.

  The operation schedule of the taxi 20 determined by the operation schedule determination unit 150 is transmitted to the taxi 20 using the communication unit 120. As shown in FIG. 2, the taxi 20 includes a receiving unit 21 that can receive an operation schedule transmitted from the taxi operation support device 100, and an operation schedule display unit 22 that displays the received operation schedule.

  By displaying the received operation schedule on the operation schedule display unit 22 of the taxi 20, the driver of the taxi 20 can operate the taxi 20 according to the operation schedule transmitted from the taxi operation support device 100. The taxi 20 may include a plurality of operation schedule display units 22. For example, by providing one of the operation schedule display units 22 of the taxi 20 at a position where the user 30 can visually check, the user 30 of the taxi 20 visually recognizes what operation schedule the taxi 20 is operating. can do.

  Moreover, the taxi 20 may be provided with a navigation system (not shown). The navigation system may refer to the operation schedule and instruct the driver of the taxi 20 on the next route.

  As described above, the taxi operation support apparatus 100 of the present invention can determine the operation schedule of the taxi 20 in a predetermined demand operation area. Thereby, the operation schedule which can improve the operation rate of the taxi 20 which employs demand operation can be determined.

  Further, the taxi operation support system 1 of the present invention can receive the dispatch management center 10 including the taxi operation support device 100 that determines the operation schedule of the taxi 20, and the operation schedule of the taxi 20 determined by the taxi operation support device 100. By including at least one taxi 20, the operation schedule of the taxi 20 can be determined, and the taxi 20 can be operated according to the operation schedule. As a result, the operation rate of the taxi 20 can be improved.

DESCRIPTION OF SYMBOLS 1 ... Taxi operation support system 10 ... Vehicle dispatch management center 20 ... Taxi 21 ... Reception part 22 ... Operation schedule display part 30 ... User 100 ... Taxi operation support apparatus 110 ... Control part 120 ... Communication part 130 ... Database 131 ... User information 132 ... Fixed user information 133 ... Regional information 134 ... Reservation information 135 ... Public transportation fulfillment area 140 ... Fixed user information extraction unit 150 ... Operation schedule determination unit 160 ... Data bus B1, B2, B3, B1 ', B2', B3 '... Block

Claims (10)

A database that stores user information about taxi users and regional information about a given demand area;
A fixed user information extraction unit that classifies the user who uses the taxi at a predetermined frequency or more as a fixed user in the predetermined demand service area from the user information, and extracts fixed user information related to the classified fixed user;
An operation schedule determination unit that refers to the area information and the fixed user information, and determines an operation schedule of the taxi in the predetermined demand operation area;
A taxi operation support apparatus comprising: a communication unit that transmits the operation schedule of the taxi determined by the operation schedule determination unit to the taxi. The fixed user information extraction unit calculates, from the user information and the area information, a ratio in which the user's boarding point and alighting point are within the predetermined demand operating area, and then the calculated ratio is equal to or greater than a predetermined ratio. Whether or not
When the calculated ratio is equal to or greater than the predetermined ratio, the fixed user information extraction unit classifies the user who uses the taxi at the predetermined frequency or more as the fixed user in the predetermined demand service area. Item 2. The taxi operation support device according to item 1. The fixed users include fixed users for UD taxis and fixed users for regular taxis,
The fixed user information extraction unit determines whether the user who uses the taxi at the predetermined frequency or more is a traffic mobility weak person or a medical care worker from the user information,
If the user is the traffic mobility weak or the medical care worker, classify the user as a fixed user for the UD taxi,
3. The taxi operation support device according to claim 1, wherein when the user is not the traffic movement weak person or the medical care worker, the user is classified as a fixed user for the normal taxi.   The operation schedule determination unit refers to the area information and the fixed user information, divides the predetermined demand operation area into a plurality of blocks, and operates the taxi for each of the divided blocks. The taxi operation support apparatus according to any one of claims 1 to 3, wherein a schedule is determined. The regional information includes map information,
The operation schedule determination unit defines an area excluding a predetermined range centered on a station or a bus stop of the route bus from the map information as a public traffic blank area, and the fixed user who gets in and out of the public traffic blank area The taxi operation support device according to any one of claims 1 to 4, wherein the operation schedule of the taxi in the predetermined demand operation area is determined with reference to fixed user information.   The operation schedule determination unit creates a plurality of the operation schedules, and the user is in the taxi from the empty time when the user is not in the taxi from the plurality of operation schedules created. The taxi operation support apparatus according to any one of claims 1 to 5, wherein the operation schedule having the smallest value obtained by subtracting the boarding time is determined as the operation schedule of the taxi in the predetermined demand operation area. The operation schedule determination unit determines the operation schedule of the taxi according to each of a plurality of time zones,
The taxi operation support device according to any one of claims 1 to 6, wherein the communication unit transmits the operation schedule of the taxi corresponding to each of the plurality of time zones to the taxi. The database further stores reservation information regarding the user's reservation,
The operation schedule determination unit further refers to the reservation information, re-determines the operation schedule of the taxi in the predetermined demand operation area,
The taxi operation support device according to any one of claims 1 to 7, wherein the communication unit transmits the redetermined operation schedule to the taxi. A dispatch management center equipped with a taxi operation support device that determines a taxi operation schedule,
A taxi operation support system including the taxi capable of receiving the taxi operation schedule determined by the taxi operation support device,
The taxi operation support device is
A database storing user information about the taxi user and area information about a predetermined demand operating area;
A fixed user information extraction unit that classifies the user who uses the taxi at a predetermined frequency or more as a fixed user in the predetermined demand service area from the user information, and stores the fixed user information related to the fixed user in the database. When,
An operation schedule determination unit that refers to the area information and the fixed user information, and determines an operation schedule of the taxi in the predetermined demand operation area;
A taxi operation support system comprising: a communication unit that transmits the operation schedule of the taxi determined by the operation schedule determination unit to the taxi.   The taxi operation support system according to claim 9, further comprising an operation schedule display unit that displays the operation schedule of the taxi determined by the taxi operation support device.

Images