JP6189405B2 - Telephone number list management server, telephone number list management program, and telephone number list management method - Google Patents

Description

  The present invention relates to a telephone number list management server, a telephone number list management program, and a telephone number list management method for appropriately managing a telephone number list, which are used to determine whether an incoming call is a nuisance call. It is.

  As a means of rejecting incoming calls for spam calls, for example, registering the caller's phone number or caller name of the unwanted calls on the phone An invention relating to a telephone that rejects an incoming call from a telephone number or caller name is disclosed (see, for example, Patent Document 1).

  However, according to the method in which the user individually registers the caller's phone number of the nuisance call as described above, only the phone number that the user knows as the nuisance call is registered by the past incoming call etc. Therefore, when a user makes a nuisance call from a telephone number that is not recognized as a nuisance call, there arises a problem that this cannot be determined as a nuisance call.

  In response to these issues, telephone numbers that the user has determined to be nuisance calls are sent from multiple telephones to the server via the Internet, and when an incoming call is received, a list of telephone numbers registered on the server side is checked via the adapter. There has been disclosed an invention in which a list of telephone numbers used for determining a nuisance call is shared by a plurality of users by determining whether the call is a nuisance call (see, for example, Patent Document 2).

JP 2003-134218 A JP 2010-157947 A

  As in the invention described in Patent Document 2, if a configuration is adopted in which a telephone number determined to be a nuisance call is transmitted to a server and a telephone number list used for the determination of a nuisance call is shared by a plurality of users, It is possible to determine a telephone number that is highly likely to be a nuisance call even if it is a telephone number that the user himself / herself does not know due to an incoming call. However, if the shared telephone number list continues to be operated with such a configuration, the following problems arise.

  For callers of unwanted calls, if your phone number is registered in the list of unwanted call numbers as described above, incoming calls will often be rejected even if you call for solicitation. Therefore, it is assumed that the contract for the telephone number is canceled and another telephone number is used. In such a case, after a certain period of time has passed since the cancellation of the contract for the telephone number used for unwanted calls, the canceled telephone number is assigned to a new user, so that telephone number is the telephone number of the unwanted call. If it is still registered in the list, there will be a case in which incoming calls are still rejected even though the new subscriber is not the sender of the nuisance call.

  Even if the contract for the phone number is not cancelled, for example, the contractor who made the nuisance call reviews the work contents, stops sending the call that hits the nuisance call, and usually uses the same phone number. The same situation can occur when trying to use the phone for the other call. Once a phone number is registered in the phone number list for unwanted calls, it will no longer be used for unwanted calls, and even if you try to use it for regular calls, incoming calls will continue to be rejected. Become.

  The present invention has been made to cope with such a problem, and after canceling a telephone number used for a nuisance call, an incoming call from a new contractor assigned with the same telephone number is rejected. Or a nuisance call that is suitable for avoiding incoming calls from phone numbers that were previously used for nuisance calls but are no longer used as nuisance calls. It is an object of the present invention to provide a telephone number list management server, a telephone number list management program, and a telephone number list management method for appropriately managing a telephone number list used for the determination.

  In the present invention, an incoming call is received for a telephone number registered in a telephone number list used for determining whether an incoming call is a nuisance call by a management server connected via a network to a telephone or an adapter connected to the telephone. From time to time, the base time, which is the basis for judging the latest incoming call from the history, is updated as needed, and it is determined whether there is no incoming call for a predetermined period for each phone number according to the elapsed period from the reference time. The telephone number list is updated by changing the evaluation score indicating the possibility of being a nuisance call so as to reduce the possibility of being a nuisance call. With this configuration, a telephone number that has not been recorded for a certain period of time can be reflected in the determination of the possibility of being a nuisance call, as it may have been canceled.

  In the first invention, telephone numbers that do not receive calls for a certain period of time are excluded from being determined to be nuisance calls. In the second invention, an evaluation score indicating the possibility of nuisance calls may be nuisance calls. The telephone number list is updated by changing so as to decrease the number, and specifically, the configuration is as follows.

A first invention that solves the problem of the present invention is a telephone number list management server that manages a telephone number list used for determination of a nuisance call, for each of the telephone numbers of callers to be determined as nuisance calls. Telephone number list storage means for storing caller information including a reference time as a reference for determining when the latest call from the caller is received as a list for each telephone number of the caller; and the telephone number list The call is a nuisance call based on the reference time included in the caller information, based on the latest call reception, which is included in the incoming call history of the telephone whose caller information is stored in the storage means. first telephone number list updating means, away from the reference time included in the caller information stored in the telephone number list storing means for updating or without operations that a user performs to determine And a second telephone number list updating means for updating the telephone number list so as to exclude caller information corresponding to a telephone number that has not been received for a period of time from being determined as an unwanted call. It is a number list management server.

A second invention that solves the problem of the present invention is a telephone number list management server that manages a telephone number list used for determination of nuisance calls, and each of the telephone numbers of callers to be determined as nuisance calls. , Caller information including a reference time that is a reference for determining the arrival time of the latest call from the caller, and an evaluation score indicating the possibility that the call from the caller is a nuisance call, A telephone number list storage unit that stores a list for each telephone number, and an incoming call of the latest call that is included in an incoming call history of a telephone that has a caller information stored in the telephone number list storage unit as a caller First telephone number list updating means for updating the reference time included in the caller information regardless of whether or not an operation is performed by a user judging that the call is a nuisance call; and the telephone number list Record For a telephone number that has not been received for a predetermined period from the reference time included in the caller information stored in the means, the telephone number may be a nuisance call by changing the evaluation score included in the caller information And a second telephone number list updating means for updating the telephone number list so as to reduce the performance.

  In the present invention, whether or not an incoming call is a nuisance call is determined by storing a telephone number list periodically updated so as to synchronize with the management server side in a telephone or an adapter connected to the telephone. Alternatively, the telephone number list stored in the adapter connected to the telephone may be used, or the telephone server or the adapter connected to the telephone is inquired of the management server every time an incoming call is received, and the telephone number list on the management server side is obtained. It is good also as performing using, and can be set as the following structures specifically.

  1st invention and 2nd invention receive the update request | requirement of the telephone number list | wrist used for determination of the troublesome telephone in the adapter connected to the telephone or the telephone from the telephone or the adapter connected to the telephone, or When a predetermined timing arrives, information necessary for updating the telephone number list stored in the telephone or the adapter connected to the telephone to the same state as the latest telephone number list stored in the telephone number list storage means Update information transmitting means for transmitting the information to the telephone or an adapter connected to the telephone.

  According to a first aspect of the present invention, there is provided a request reception for receiving, from a telephone or an adapter connected to the telephone, a nuisance call determination request for determining whether the call in which a caller ID of a call received by the telephone is specified is a nuisance call And the telephone number specified by the nuisance call determination request are stored in the telephone number list storage means, the call that is the target of the nuisance call determination request in the telephone or an adapter connected to the telephone Response sending means for sending a response indicating that the call is determined to be a nuisance call.

  According to a second aspect of the present invention, there is provided a request reception for receiving a nuisance call determination request for determining whether or not the call in which a caller ID of a call received by the telephone is specified is a nuisance call from a telephone or an adapter connected to the telephone. And an evaluation score indicating that a call originated from the telephone number specified by the nuisance call determination request is a nuisance call from the telephone number list storage means, and the evaluation score is compared with a predetermined threshold value. If the call is determined to be a nuisance call, a response transmission means for transmitting a response indicating that the call targeted for the nuisance call determination request is determined to be a nuisance call to the telephone or an adapter connected to the telephone; It can also be characterized by comprising.

That is, the telephone number list management program corresponding to the first invention provides a standard that is used as a standard for determining when the latest call from the caller is received for each caller's telephone number to be determined as a nuisance call. A computer having a telephone number list storage means for storing caller information including time as a list for each telephone number of the caller, and a telephone number in which the caller information is stored in the telephone number list storage means as a caller Updates regardless of whether or not there is an operation performed by the user judging that the call is a nuisance call based on the latest call arrival included in the incoming call history of the telephone A nuisance call to caller information corresponding to a phone number that has not been received for a predetermined period from the reference time included in the caller information stored in the phone number list storage means And updating the phone number list so as to exclude from the determined target, a telephone number list management program for execution.

The telephone number list management program corresponding to the second invention provides a reference time that serves as a reference for determining the arrival time of the latest call from the caller for each of the caller's telephone numbers to be determined as nuisance calls. The telephone number is stored in a computer having telephone number list storage means for storing, as a list for each telephone number of the caller, caller information including the evaluation point indicating that the call from the caller may be a nuisance call. The call is a nuisance call based on the reference time included in the caller information based on the latest call reception included in the incoming call history of the telephone whose caller information is stored in the list storage means. steps and for a predetermined period of time deposition from the reference time included in the caller information stored in the telephone number list storing means for updating is a regardless of the operation by the user making a determination in For a phone number that does not have a phone number, the step of updating the phone number list so as to reduce the possibility that the phone number is a nuisance call by changing the evaluation point included in the caller information, This is a telephone number list management program.

That is, the telephone number list management method corresponding to the first invention is a reference for determining when the latest call from the caller is received for each caller's telephone number to be determined as an unwanted call. Store the caller information including the reference time as a list for each telephone number of the caller, and the latest call included in the incoming call history of the telephone set with the telephone number storing the caller information as the caller Updating the reference time included in the caller information based on the time of an incoming call, regardless of whether or not an operation is performed by the user judging that the call is a nuisance call, and included in the stored caller information Updating the telephone number list so as to exclude caller information corresponding to a telephone number that has not been received for a predetermined period of time from the reference time as a target to be determined as a nuisance call. It is a management method of story number list.

According to a second aspect of the present invention, there is provided a telephone number list management method comprising: a reference time serving as a reference for determining the arrival time of the latest call from the caller for each of the caller's telephone numbers to be determined as nuisance calls; And a step of storing, as a list for each telephone number of the caller, a telephone number storing the caller information, and an evaluation point indicating that the call from the caller may be a nuisance call The presence or absence of an operation performed by the user judging that the call is a nuisance call based on the arrival of the latest call included in the incoming call history of the telephone with the caller as the caller, based on the reference time included in the caller information Regardless of the step of updating regardless of the telephone number that has not been received for a predetermined period from the reference time included in the stored caller information, the telephone number is changed by changing the evaluation point included in the caller information. Lost It is a method of managing telephone number list and having the steps of: updating the phone number list so as to reduce the possibility that a telephone.

  According to the present invention, in the telephone number list used for determining whether it is a nuisance call, a telephone number determined not to receive an incoming call for a certain period may be excluded from being determined as an nuisance call, or may be a nuisance call Since the evaluation score indicating gender is changed to reduce the possibility of being a nuisance call, incoming calls from new subscribers assigned the same phone number will be rejected after cancellation of the phone number used for the nuisance call Expected to reduce the risk of incoming calls from phone numbers that were previously used for nuisance calls but are no longer used as nuisance calls. Can do.

It is a figure which shows the outline | summary of the 1st Embodiment of this invention. It is a figure which shows the outline | summary of the 2nd Embodiment of this invention. It is a figure which shows the outline | summary of the 3rd Embodiment of this invention. It is a figure which shows the outline | summary of the 4th Embodiment of this invention. It is a block diagram which shows an example of a structure of the telephone number list management server concerning this invention. It is a figure which shows an example of the incoming call history data storage part in the telephone number list management server concerning this invention. It is a figure which shows an example of the telephone number list memory | storage part in the telephone number list management server concerning this invention. It is a flowchart which shows the processing flow of the telephone number list management program concerning this invention.

  Embodiments for carrying out the present invention will be described below in detail with reference to the drawings. In addition, the following description shows an example of embodiment of this invention, Comprising: This invention is not limited to this embodiment.

  1 to 4 show outlines of first to fourth embodiments of the present invention, respectively. In the present invention, whether the incoming call is a nuisance call may be determined on either the telephone side or the management server side, and processing necessary for determining the nuisance call on the telephone side is performed on the telephone body and the telephone. Although it may be performed by any of the connected adapters, the present invention can be applied to any of the first to fourth embodiments corresponding to each combination.

  In the first embodiment shown in FIG. 1, it is determined on the telephone side whether the incoming call is a nuisance call, and processing necessary for determining the nuisance call on the telephone side is performed on the telephone body. In the second embodiment shown in FIG. 2, the telephone side determines whether the incoming call is a nuisance call, and the adapter connected to the telephone performs a process necessary for determining the nuisance call on the telephone side. In the third embodiment shown in FIG. 3, the management server side determines whether an incoming call is a nuisance call, and the telephone body performs processing necessary to determine the nuisance call on the telephone side. In the fourth embodiment shown in FIG. 4, the management server side determines whether an incoming call is a nuisance call, and the adapter connected to the telephone performs processing necessary for nuisance call determination on the telephone side.

  In the first embodiment, as shown in FIG. 1, a telephone number list used for determining whether the telephone is a nuisance call is stored in both the telephone and the management server. In the phone number list, phone numbers that can be used for unwanted calls are registered, and by checking the caller ID of the incoming call against this phone number list, the possibility of an unwanted call is determined. The

  In the telephone number list on the management server side, the list of telephone numbers that may be annoying calls is updated from time to time based on the incoming call history data of multiple telephones, and the update of the telephone number list is also reflected on the telephone side. As described above, the telephone number list (or difference information necessary for updating the telephone number list) is periodically transmitted to the telephone. In this way, the telephone number list on the telephone side is also updated as needed, so that the caller number of the incoming call can be stored in the telephone by the determination program provided in the telephone without having to make an inquiry to the management server each time an incoming call is received. It is possible to determine whether the call is a nuisance call by executing a process of collating with the telephone number list. The processing after it is determined as a nuisance call is not particularly limited, and for example, it may be displayed on the display of the telephone, or the incoming call may be disconnected.

  The telephone stores at least the history data of the incoming call history related to the nuisance call, and periodically connects to the management server to transmit the newly recorded history data. The management server accumulates history data received from multiple telephones and uses it to update the telephone number list. For example, if there is historical data that the telephone user has determined that the call is a nuisance call when receiving an incoming call and performs a predetermined operation (such as pressing the “nuisance call” button when receiving a call), the telephone number of the nuisance call is displayed. It is newly registered in the telephone number list as a candidate, or is reflected in an evaluation score indicating the possibility of being an unwanted call.

  In the present invention, the caller information corresponding to each telephone number is stored in the telephone number list, and a part of the caller information is used for calculation of a period when there is no incoming call so far, The latest incoming call history for a phone number identified by the latest incoming call for a phone number that may be a nuisance call (when the caller information has not been updated since registration) The reference time when the information related to the telephone number is registered or updated is reflected. When updating the phone number list to reflect the history data, there is no record of new calls in the history data, and a certain period of time has passed since the reference time included in the caller information has passed. For phone numbers that are determined to be non-nuisance calls, the phone number can be changed by excluding it from being determined to be a nuisance call, or by changing the evaluation score indicating the possibility of a nuisance call to a value that reduces that possibility. The possibility of being canceled can be reflected in the determination of annoying calls.

  In the second embodiment, as shown in FIG. 2, in addition to the management server, the adapter connected to the telephone and capable of communicating with the management server is also used for determining whether it is a nuisance call. The list is remembered. Similar to the first embodiment, the telephone number list includes telephone numbers that may be used for unwanted calls. By collating the caller number of an incoming call with this telephone number list, The possibility of a nuisance call is determined.

  In FIG. 2, the adapter is configured to be installed between the management server and one telephone, but the adapter in the present invention may be provided between the management server and the telephone and has a necessary function. For example, the function may be provided in a PBX (private branch exchange) installed between a plurality of private telephones and a public network.

  As with the first embodiment, the telephone number list on the management server side is updated from time to time with a list of telephone numbers that may cause nuisance calls based on incoming call history data of a plurality of telephones. The telephone number list (or difference information necessary for updating the telephone number list) is periodically transmitted to the telephone so that the update is reflected in the telephone number list on the adapter side. In this way, since the telephone number list on the adapter side connected to the telephone is also updated at any time, the judgment program provided for the adapter connected to the telephone does not need to be contacted every time an incoming call is made to the management server. It is possible to determine whether the call is a nuisance call by executing a process of checking the caller ID of the received call against a telephone number list stored in the telephone. Processing after it is determined that the call is a nuisance call is not particularly limited. For example, it may be displayed on the display of a telephone or an adapter, or the incoming call may be disconnected.

  The adapter connected to the telephone stores at least the history data of the incoming call history related to the nuisance call, and periodically connects to the management server to transmit the newly recorded history data. In the management server, history data received from adapters connected to a plurality of telephones is accumulated and used for updating the telephone number list as in the first embodiment.

  As in the first embodiment, caller information corresponding to each phone number is stored in the phone number list, and a part of the caller information is used for calculation during a period when there is no incoming call until now. Includes the reference time specified by the latest information update (at the first registration if the caller information has not been updated since registration) or the latest incoming phone number that may be a nuisance call It is. When updating the phone number list to reflect the history data, phone numbers that are judged not to receive calls for a specified period of time are excluded from being judged as unwanted calls, or the possibility of being unwanted calls By changing the evaluation score shown to a value that reduces the possibility, the possibility that the telephone number has been canceled can be reflected in the determination of the nuisance call.

  In the third embodiment, as shown in FIG. 3, the telephone number list used for determining whether the call is a nuisance call is stored on the management server side. As in the first embodiment, the telephone number list contains telephone numbers that may be used for nuisance calls. When a call arrives on the telephone, the management server is queried and the management server receives the call. The caller ID of the call is checked against this list of telephone numbers to determine the possibility of a nuisance call.

  As in the first embodiment, the telephone number list of the management server is updated from time to time as a list of telephone numbers that may cause nuisance calls based on incoming call history data of a plurality of telephones. Since the nuisance call determination is performed using the number, the updated telephone number list (or difference information necessary for updating the telephone number list) is not transmitted to the telephone. The determination result in the management server is returned to the telephone, and the processing after it is determined to be a nuisance call is executed in the telephone, but the specific method is not particularly limited. This may be displayed, or the incoming call may be disconnected.

  The telephone stores at least the history data of the incoming call history related to the nuisance call, and periodically connects to the management server to transmit the newly recorded history data. In the management server, history data received from adapters connected to a plurality of telephones is accumulated and used for updating the telephone number list as in the first and second embodiments.

  As in the first and second embodiments, caller information corresponding to each telephone number is stored in the telephone number list, and a part of the caller information is used for calculation of a period when there is no incoming call until now. , Criteria specified by the latest update of the caller information (when the caller information has not been updated since the first registration) or the latest incoming call of a phone number that may be a nuisance call Time is included. When updating the phone number list to reflect the history data, phone numbers that are judged not to receive calls for a specified period of time are excluded from being judged as unwanted calls, or the possibility of being unwanted calls By changing the evaluation score shown to a value that reduces the possibility, the possibility that the telephone number has been canceled can be reflected in the determination of the nuisance call.

  In the fourth embodiment, as shown in FIG. 4, a telephone number list used for determining whether it is a nuisance call is stored on the management server side. Similar to the second embodiment, the telephone number list includes telephone numbers that may be used for unwanted calls. When a call is received by an adapter connected to the telephone, the management server is inquired and managed. The caller number of the incoming call on the server side is checked against this telephone number list to determine the possibility of a nuisance call.

  In FIG. 4, the adapter is installed between the management server and one telephone. However, as in the second embodiment, the adapter according to the present invention is required between the management server and the telephone. For example, a PBX (private branch exchange) installed between a plurality of private telephones and a public line network may be provided with the function.

  Further, as in the second embodiment, the telephone number list of the management server is updated from time to time with a list of telephone numbers that may cause nuisance calls based on incoming call history data of a plurality of telephones. Therefore, the updated telephone number list (or difference information necessary for updating the telephone number list, etc.) is not transmitted to the adapter connected to the telephone. The determination result in the management server is returned to the adapter connected to the telephone, and the processing after it is determined to be a nuisance call is executed in the adapter connected to the telephone, but the specific method is particularly limited Instead, for example, it may be displayed on the display of the telephone, or the incoming call may be disconnected.

  The adapter connected to the telephone stores at least the history data of the incoming call history related to the nuisance call, and periodically connects to the management server to transmit the newly recorded history data. The management server accumulates history data received from adapters connected to a plurality of telephones and uses it for updating the telephone number list as in the first to third embodiments.

  As in the first to third embodiments, caller information corresponding to each phone number is stored in the phone number list, and a part of the caller information is used for calculation during a period when there is no incoming call until now. , Criteria specified by the latest update of the caller information (when the caller information has not been updated since the first registration) or the latest incoming call of a phone number that may be a nuisance call Time is included. When updating the phone number list to reflect the history data, phone numbers that are judged not to receive calls for a specified period of time are excluded from being judged as unwanted calls, or the possibility of being unwanted calls By changing the evaluation score shown to a value that reduces the possibility, the possibility that the telephone number has been canceled can be reflected in the determination of the nuisance call.

  In addition, in the first to fourth embodiments described so far, the update of the telephone number list in the management server is not limited to the method of accumulating and updating the history data, but the history data newly recorded from the telephone May be immediately executed at the timing when the management server receives this. Even in this method, it is preferable to save the received history data for subsequent confirmation or the like, but the history data may be deleted after the telephone number list update process is executed.

  In any of the first to fourth embodiments, the reference time included in the caller information is the latest update time of the caller information (the first registration if the caller information has not been updated since it was registered). ) Or the most recent incoming call of a phone number that may be a nuisance call, but it is not limited to using these times as they are, and when they are used as a reference (for example, update without time and after) Date, incoming date, time between update and incoming time, etc.).

  As described above, according to the present invention, whether the incoming call is a nuisance call is determined on the telephone side or the management server side, or processing necessary for the determination of the nuisance call on the telephone side is performed on the telephone body and the telephone. Depending on which of the connected adapters is used, it can be implemented according to the first to fourth embodiments, but it is determined that there is no incoming call for a predetermined period when the telephone number list is updated to reflect the history data. The process executed for the telephone number to be executed is the same in any of the embodiments. In the following, assuming the first embodiment, a configuration necessary for the present invention and a specific processing procedure will be described.

  FIG. 5 shows the configuration of the telephone number list management server according to the present invention corresponding to the first embodiment of FIG. In FIG. 5, the telephone number list management server according to the present invention corresponds to some functions of the management server 10.

  As the management server 10, a server computer connected to the Internet and provided with an auxiliary storage device such as a CPU, main memory, HDD, etc. can be used. The configuration of the wear is not particularly limited. For example, the management server 10 may be configured as a partial function of one computer, or may be realized by a plurality of computers including a database server.

  As the telephone 20, either a fixed telephone or a mobile telephone including a smartphone may be used. FIG. 5 corresponds to the first embodiment, but in the second embodiment, the components shown here are provided in an adapter connected to a telephone, and in the third and fourth embodiments, Some of these components are provided in the management server 10.

  In FIG. 5, one telephone set 20 is connected to the management server 10, but the management server 10 is operated in a state where it is connected to a plurality of telephones, and it is determined whether it is a nuisance call. The telephone number list stored in the telephone number list storage unit 12 used is shared by the plurality of telephones, and FIG. 5 shows a state in which the telephone number list is connected to one of the telephones.

  The management server 10 includes an incoming call history data storage unit 11, a telephone number list storage unit 12, an incoming call history data reception unit 13, a telephone number list update unit 14, and a telephone number list transmission unit 15. A predetermined storage area of an auxiliary storage device such as an HDD is allocated to the incoming call history data storage unit 11 and the telephone number list storage unit 12. The incoming call history data receiving unit 13, the telephone number list updating unit 14, and the telephone number list transmitting unit 15 are functionally specified, and corresponding application programs are read into the main memory or the like and calculated by the CPU. A predetermined function is realized by performing the processing.

  The telephone 20 includes an incoming call history data storage unit 21, a telephone number list storage unit 22, an incoming call history data transmission unit 23, a telephone number list reception unit 24, a nuisance call determination unit 25, and an incoming call unit 26. A predetermined storage area of a storage device such as a memory provided in the telephone 20 is allocated to the incoming call history data storage unit 21 and the telephone number list storage unit 22. The incoming call history data transmission unit 23, the telephone number list reception unit 24, the nuisance call determination unit 25, and the incoming call unit 26 are functionally specified, and the hardware configuration is not limited. The function may be realized by the above, or the application program may be read out to the main memory or the like in the same manner as the computer.

  Based on the above configuration, first, a flow for accumulating the incoming call history at the telephone 20 in the incoming call history data storage unit 11 of the management server 10 will be described.

  The incoming call history data storage unit 21 may store the incoming call history of all calls received by the telephone 20, but in the present invention, at least it is determined that the call is a nuisance call or there is a possibility of a nuisance call. It is necessary to store the call arrival history. How to determine a call determined to be a nuisance call or possibly a nuisance call is not particularly limited. For example, the nuisance call determination unit 25 compares the call with the telephone number list storage unit 22. Calls that are determined to be nuisance calls and output that they are nuisance calls on the display, or calls that the user has determined to be nuisance calls after a call and performed certain operations such as pressing the nuisance call button And so on.

  The incoming call history such as the nuisance call stored in the incoming call history data storage unit 21 in this way is activated by the incoming call history data transmission unit 23 in the telephone 20 periodically or during a predetermined operation. Sent to. In the management server 10, the incoming call history data receiving unit 13 is activated to receive an incoming call history such as a nuisance call transmitted from the telephone 20 and write it in the incoming call history data storage unit 11. In the management server 10, not only the telephone 20 but also incoming histories of nuisance calls received from other telephones are written in the incoming call history data storage unit 11.

  FIG. 6 shows an example of the incoming call history data storage unit 11. The record provided for each incoming call includes the telephone number of the caller of the incoming call, the nuisance call on the telephone set 20, and so on. Judgment result (in this example, “black” is a nuisance call, “white” is not a nuisance call, “no” cannot be determined) in the “determination” field), an operation performed by the user on the telephone 20 (in this example, In the “registration” field, “reject” is determined to be a nuisance call, “permit” is determined not to be a nuisance call, etc.), date and time of arrival, ID for identifying the incoming call, etc. are stored. Yes.

  The items included in the information related to the incoming call history are not particularly limited. However, in the present invention, the telephone number of the caller of the incoming call and the time of the incoming call are used to update the telephone number list described later. It is necessary to include information such as the specified incoming date and time.

  Next, a flow of updating the telephone number list storage unit 12 using the incoming call history data storage unit 11 by the telephone number list update unit 14 of the management server 10 will be described.

  FIG. 7 shows an example of the telephone number list storage unit 12, but a record provided in units of telephone numbers that may make a nuisance call includes the telephone number of the caller and the caller's telephone number. Names, readings, and evaluation points indicating the possibility of nuisance calls (in the example of FIG. 7, the higher the “evaluation point” value, the higher the possibility of nuisance calls), and the latest caller information Updated at the time (if the sender information has not been updated since it was registered, it will be the first registration time. In the example of FIG. 7, “date of registration” is the date when the latest information was registered) Each is remembered.

  Although the items included in such caller information are not particularly limited, in the present invention, the telephone number of the caller is used for the update of the telephone number list described later and the calculation of the period when there is no incoming call until now. It is necessary to include the updated time in the latest information. However, when updating the latter, it is only necessary to be able to confirm how much the incoming call from that telephone number has been interrupted, so it is not limited to the date and time when the caller information update processing was performed, but based on the update date and time. (For example, the week in which the update was made, the first day of the week in which the update was made, etc.) (For example, an incoming date, a week when an incoming call is received, or the first day of the week when an incoming call is received) may be used.

  In the present invention, the telephone 20 has the same list as the telephone number list storage unit 12 as the telephone number list storage unit 22. When a call is received by the incoming unit 26 of the telephone 20, the telephone number list storage unit 22 is checked. Determine if the incoming call is a nuisance call. In the example of FIG. 7, an evaluation score indicating the possibility of being a nuisance call is included in the caller information. Therefore, if this evaluation score exceeds a predetermined threshold, it may be determined as a nuisance call. The method for determining a nuisance call is not limited to such a method.

  For example, telephone numbers that should be determined to be nuisance calls are registered in the telephone number list storage unit 12 as a list without using evaluation points or thresholds, and nuisance calls are determined if they correspond to the registered telephone numbers. Alternatively, among the telephone numbers registered in the telephone number list, a predetermined flag may be set only for a telephone number that should be determined as a nuisance call, and it may be determined whether the call is a nuisance call from the state of the flag. . In addition, by providing a plurality of threshold values, for example, “gray” may be provided in addition to “black” and “white”, and variations of determination results may be increased.

  The telephone number list updating unit 14 is activated at a predetermined timing, such as once a day or once a week, and reflects the information related to the incoming call history newly written in the incoming call history data storage unit 11. A process of updating the storage unit 12 is executed. The processing flow in the telephone number list update unit 14 is as illustrated in the flowchart of FIG.

  When the telephone number list updating unit 14 is activated, one caller information stored in the telephone number list storage unit 12 is selected, and information on the telephone number is registered by reflecting the latest incoming call history for the telephone number. Alternatively, the reference time that is the updated reference time (“registration date” in the example of FIG. 7) is specified (S1). Subsequently, the incoming call history data storage unit 11 is searched for an incoming call history whose incoming date and time is after the reference time in the incoming call history with the caller's telephone number as the caller (S2).

  As a result of the search, that is, whether there is an incoming history after the reference date and time, it is determined whether there is a new incoming call since the previous caller information was updated (or first registered) (S3). If it is determined that there is a new incoming call, the evaluation score indicating the possibility of a nuisance call included in the caller information is updated to reflect the incoming call history after the reference date and time (for example, the nuisance call) If there is an incoming call history, the evaluation point is changed so as to increase the possibility of being judged as a nuisance call), and the reference time included in the caller information (“registration date” in the example of FIG. 7) is sent. Is updated when the user information is updated (it may be at the time of the arrival of a call that becomes the latest incoming history that is the basis of the update) (S4).

  On the other hand, if it is determined that there is no new incoming call, the above evaluation points and the reference time are not updated, but the reference time included in the caller information until the present time (the transmission is interrupted). Then, it is calculated whether or not a period during which the telephone number has been canceled has elapsed (S5).

  When a predetermined period has elapsed from the reference time to the present time, the caller information is deleted from the telephone number list storage unit 12, the caller information is invalidated by changing the flag, etc. (The higher the evaluation score, the higher the possibility of unwanted calls, the lower the evaluation point, the lower the evaluation score, the higher the possibility of unwanted calls, the additional evaluation points. ), Etc., and the phone number list is updated so that the possibility of a nuisance call can be determined in consideration of the possibility that the target phone number has been canceled or has been suspended as a nuisance call. (S6).

  In addition, in the above update method of the telephone number list, when a telephone number that has not been recorded for a while as a nuisance call is used as a nuisance call again, it is reflected in the evaluation score so that it can be quickly determined as a nuisance call. In this case, it is better to change the evaluation score so as to reduce the possibility of judging it as a nuisance call than to delete the caller information from the telephone number list storage unit 12 or invalidate the caller information. This is preferable because the recovery to the threshold value determined as is faster.

  After the telephone number list is updated in this way, or when the predetermined period has not elapsed from the reference time to the present time, it is confirmed whether the next caller information exists in the telephone number list storage unit 12 ( S7) Until the process for all of the target caller information is completed, the process for updating the above caller information is continued.

  As described above, the process of updating the evaluation point and the reference time (S4) is not performed by periodically starting and executing the telephone number list updating unit 14, but by receiving a new incoming call history from the telephone 20. It is good also as performing at the timing received. Thereafter, the received incoming call history may be deleted, or may be written into the incoming call history data storage unit 11.

  Subsequently, the telephone number list transmission unit 15 of the management server 10 and the telephone number list reception unit 24 of the telephone 20 update the telephone number list storage unit 22 of the telephone 20 to the same state as the telephone number list storage unit 12 of the management server 10. The flow to be performed will be described.

  The timing at which the telephone number list transmission unit 15 is activated is not particularly limited. However, in consideration of communication costs and the like, the timing for transmitting and receiving the incoming call history described above, that is, the incoming call history data receiving unit 13 is activated. The incoming call history is preferably automatically activated at the timing of writing the incoming call history into the incoming call history data storage unit 11.

  The telephone number list transmission unit 15 stores information necessary for updating the telephone number list storage unit 22 of the telephone 20 to the same state as the latest telephone number list stored in the telephone number list storage unit 12. 12 is read out and transmitted to the telephone 20. The information transmitted here may be all the latest telephone number lists, or the difference between the telephone number list storage means 22 and the telephone number list storage unit 12, for example, the telephone number list transmission unit 15 may display the previous telephone number list. It is good also as specifying the sender information updated after the time of transmitting from the reference | standard time contained in sender | caller information, and transmitting only the updated information.

  In the telephone set 20 that has received information necessary for updating the telephone number list, the telephone number list receiving unit 24 is activated, and the telephone number list storage unit 22 is updated by reflecting the received information. When all the latest telephone number lists have been received, the telephone number list stored in the telephone number list storage means 22 is replaced with the received telephone number list, and when the difference is received, the telephone number list storage means 22 Of the stored sender information, the information corresponding to the difference is updated to reflect the received information.

DESCRIPTION OF SYMBOLS 10 Management server 11 Incoming call history data storage part 12 Telephone number list storage part 13 Incoming call history data receiving part 14 Telephone number list update part 15 Telephone number list transmission part 20 Telephone 21 Incoming call history data storage part 22 Telephone number list storage part 23 Incoming call history Data transmitting unit 24 Telephone number list receiving unit 25 Nuisance call determining unit 26 Incoming unit

Claims (6)

A telephone number list management server that manages a telephone number list used for determination of nuisance calls,
For each caller's phone number to be determined as a nuisance call, caller information including a reference time to be used as a reference for determining when the latest call from the caller is received is set for each caller's phone number. Phone number list storage means for storing as a list;
The caller information to the telephone number list storing means is included in the incoming call history of phone and caller telephone number stored, based upon incoming of the latest call, the call to the reference time included in the caller information First telephone number list updating means for updating regardless of the presence or absence of an operation performed by the user judging that is a nuisance call ;
The telephone number list so as to exclude caller information corresponding to a telephone number that has not been received for a predetermined period of time from the reference time included in the caller information stored in the telephone number list storage means from being determined as an unwanted call. A second telephone number list updating means for updating
A telephone number list management server comprising: A telephone number list management server that manages a telephone number list used for determination of nuisance calls,
For each caller's phone number to be determined as a nuisance call, caller information including a reference time for determining when the latest call from the caller is received and a call from the caller are annoying. Telephone number list storage means for storing an evaluation score indicating the possibility of being a telephone as a list for each telephone number of the caller;
The caller information to the telephone number list storing means is included in the incoming call history of phone and caller telephone number stored, based upon incoming of the latest call, the call to the reference time included in the caller information First telephone number list updating means for updating regardless of the presence or absence of an operation performed by the user judging that is a nuisance call ;
For telephone numbers that have not been received for a predetermined period from the reference time included in the caller information stored in the telephone number list storage means, the telephone number is changed by changing the evaluation score included in the caller information. Second telephone number list updating means for updating the telephone number list so as to reduce the possibility of being a nuisance call;
A telephone number list management server comprising: For each caller's phone number to be determined as a nuisance call, caller information including a reference time to be used as a reference for determining when the latest call from the caller is received is set for each caller's phone number. In a computer having a telephone number list storage means for storing as a list,
The caller information to the telephone number list storing means is included in the incoming call history of phone and caller telephone number stored, based upon incoming of the latest call, the call to the reference time included in the caller information Updating regardless of whether or not an operation is performed by the user judging that is a nuisance call ,
The telephone number list so as to exclude caller information corresponding to a telephone number that has not been received for a predetermined period of time from the reference time included in the caller information stored in the telephone number list storage means from being determined as an unwanted call. A step of updating
Phone number list management program for running. For each caller's phone number to be determined as a nuisance call, caller information including a reference time for determining when the latest call from the caller is received and a call from the caller are annoying. In a computer having a telephone number list storage means for storing an evaluation score indicating the possibility of being a telephone as a list for each telephone number of the caller,
The caller information to the telephone number list storing means is included in the incoming call history of phone and caller telephone number stored, based upon incoming of the latest call, the call to the reference time included in the caller information Updating regardless of whether or not an operation is performed by the user judging that is a nuisance call ,
For telephone numbers that have not been received for a predetermined period from the reference time included in the caller information stored in the telephone number list storage means, the telephone number is changed by changing the evaluation score included in the caller information. Updating the phone number list to reduce the likelihood of being a nuisance call;
Phone number list management program for running. For each caller's phone number to be determined as a nuisance call, caller information including a reference time to be used as a reference for determining when the latest call from the caller is received is set for each caller's phone number. Storing as a list;
Based on the arrival of the latest call included in the incoming call history of the telephone whose caller is the phone number storing the caller information, the reference time included in the caller information is used when the call is a nuisance call A step of updating regardless of whether or not an operator performs an operation ,
Updating the telephone number list so as to exclude caller information corresponding to a telephone number that has not been received for a predetermined period from the reference time included in the stored caller information from being determined as a nuisance call;
A management method of a telephone number list. For each caller's phone number to be determined as a nuisance call, caller information including a reference time for determining when the latest call from the caller is received and a call from the caller are annoying. Storing an evaluation score indicating the possibility of being a telephone as a list for each telephone number of the caller;
Based on the arrival of the latest call included in the incoming call history of the telephone whose caller is the phone number storing the caller information, the reference time included in the caller information is used when the call is a nuisance call A step of updating regardless of whether or not an operator performs an operation ,
For telephone numbers that have not been received for a predetermined period from the reference time included in the stored caller information, the possibility of the telephone number being a nuisance call is reduced by changing the evaluation score included in the caller information Updating the phone number list to:
A management method of a telephone number list.

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