JP6550790B2 - Delivery management system - Google Patents

Description

  The present invention relates to a technology for managing the delivery of packages performed by a home delivery service provider or the like.

  When requesting delivery of a package to a courier company, a copy-type delivery slip in which package delivery information such as the name of the client or recipient is written is required. Although the content written in the delivery slip is often written by the client on the copy-type delivery slip by handwriting, it is now possible to deliver the delivery information that the client enters in the delivery slip using a smartphone or a personal computer. A service that can be registered in advance in the server of the vendor and that can print out the delivery slip at a terminal installed at the delivery center of the home delivery provider is also provided by the home delivery vendor.

  The delivery slip attached to the package is printed with a slip number used to identify the delivery slip and a bar code encoding the slip number, and the delivery company uses this slip number to manage the delivery of the package to which the delivery slip is attached. However, when managing the delivery of packages using barcodes encoded with slip numbers, there are problems such as "the position where the delivery slip is pasted is restricted" and "the slip number can not be read from multiple packages at one time" , An attempt to manage package delivery using an RFID tag (RFID: Radio Frequency Identifier) has been considered.

  For example, Patent Documents 1 and 2 disclose inventions for improving the efficiency of package delivery using a delivery slip or a label having an RFID tag. Patent Document 1 relates to an invention for achieving more efficient delivery management of a package by storing the ID number stored in the RFID tag attached to the package and the slip number of the delivery slip attached to the package in association with the host computer of the delivery company. is there. Further, Patent Document 2 stores information identifying the recipient on an RFID tag pasted on the package, and stores information identifying the recipient on the RFID tag upon receipt of the package in the host computer to receive the package. This invention is intended to improve the efficiency of processing.

Unexamined-Japanese-Patent No. 2001-206514 Unexamined-Japanese-Patent No. 2004-130527

  It is desirable to be able to prevent the leakage of personal information such as address names and names of clients and recipients, although cases where consignment delivery of packages is entrusted at a delivery agency's agency store such as a convenience store etc. According to the conventional technology for managing the delivery of packages, personal information such as the address and name of the client or receiver is described in the delivery slip, so personal information such as the address or name of the client or receiver is not a courier company Can not prevent being known to

  Then, this invention makes it a subject to provide the system which can manage delivery of a package, without using the delivery slip in which personal information, such as an addressee name of a client or a receiver, was described.

A first invention for solving the above-mentioned problems comprises an RFID tag for communicating by near field communication, a delivery management server for communicating by mobile communication, and communication with the delivery management server by mobile communication, the near field communication At least a mobile communication device that communicates with the RFID tag, and the mobile communication device uses the requester 's address name and request as a delivery request process executed when the requester requests a delivery service to deliver the package. After obtaining the contact information of the person, the address and address of the recipient, the contact information of the recipient, and the name of the package from the client as at least package delivery information, a delivery request request including the delivery information is transmitted to the delivery management server. When processing and a delivery number corresponding to the delivery information are received from the delivery management server, the delivery number received from the delivery management server is stored in the package. The delivery management server receives the delivery request from the portable communication device, and the delivery management server responds to the delivery request as a process corresponding to the delivery request. Executing a process of transmitting the delivery number to the mobile communication device that has sent the delivery request request, and a process of storing the delivery information included in the delivery request request in association with the delivery number. When the processing request including the delivery number read from the RFID tag is received from the device relating to the delivery of the package, the delivery information stored in association with the delivery number included in the processing request received by the delivery management server used, the delivery management server performs processing corresponding to the processing request received with the delivery manager, recipient receive baggage As the package receiving process to be executed sometimes, the UI application of the mobile communication device reads the delivery number from the RFID tag attached to the delivered package, the delivery number read from the RFID tag, and the recipient's Executing a process of transmitting a recipient confirmation request including a contact address to the delivery management server, and the delivery management unit of the delivery management server receives the recipient confirmation request from the portable communication device possessed by the recipient As a process corresponding to the recipient confirmation request, the contact information of the recipient is acquired from the delivery information stored in association with the delivery number included in the recipient confirmation request, and included in the recipient confirmation request Processing to identify the recipient using the contact information of the recipient by referring to the contact address of the recipient, and the identification of the recipient using the contact information of the recipient If the verification is successful , the delivery management system is configured to execute a process of notifying the driver of the delivery company of the delivery permission of the package to which the RFID tag is attached .

In the second invention for solving the above-mentioned problems, the mobile communication device includes a position detection unit for detecting position information of the mobile communication device, and the UI application of the mobile communication device performs the baggage receiving process, The position information acquired from the position detection unit is included in the recipient confirmation request, and the delivery management unit of the delivery management server is included in the recipient confirmation request as a process corresponding to the recipient confirmation request. The address of the recipient is acquired from the delivery information stored in association with the number, and the identity verification of the recipient using the address of the recipient is performed by collating with the position information included in the recipient confirmation request. When the processing to be performed is executed and the identification of the recipient using the contact information of the recipient and the identification of the recipient using the address of the recipient succeed, the RFID tag is attached to the package. And executes a process of notifying the only pass permission to courier driver, a delivery management system described in the first invention.

According to a third invention for solving the above-mentioned problems, when the UI application of the mobile communication device receives a delivery number corresponding to the delivery request request from the delivery management server in the delivery request process, the contact of the recipient is made The package inquiry request including the delivery number sent from the client is sent to the delivery management server as package inquiry processing executed when the delivery number is sent to the destination and the recipient inquires for delivery of the package, The processing for displaying the delivery information received from the delivery management server is executed, and the delivery management unit of the delivery management server receives the package inquiry request from the portable communication device possessed by the recipient, the package inquiry request The package inquiry to the portable communication device that has sent the package inquiry request as processing corresponding to And executes a process of transmitting the delivery information associated with the delivery number included in the determined, a distribution management system described in the first or second aspect.

According to the first aspect described above, when the UI application of the mobile communication device executes the delivery request process, the delivery information of the package requested by the requester to the delivery company is changed to the delivery number corresponding to the delivery information. Since the delivery number is stored in the RFID tag that is associated with and stored in the delivery management server and further attached to the package that the client requests delivery to the courier, the delivery management server associates it with the delivery number read from the RFID tag. It becomes possible to execute processing corresponding to the processing request received by the delivery management server using the delivery information stored and stored. Also, according to the first aspect of the present invention, the delivery management server, using the recipient of the contacts that are included in the delivery information, identity verification process of the recipient to receive the luggage will be able to run.
Furthermore, according to the second aspect of the invention, the delivery management server can execute the process of confirming the identity of the recipient who receives the package, using the address of the recipient included in the delivery information. Also, according to the third invention, the delivery management server can transmit the delivery information of the package inquired from the portable communication device to the portable communication device, and the recipient knows which client delivered what be able to.

The figure explaining the structure of the delivery management system which concerns on this embodiment. The block diagram of the delivery management system concerning this embodiment. The figure explaining the delivery request processing which UI application performs. The figure which demonstrates the baggage receipt processing which UI application executes. The figure which demonstrates the package inquiry processing which UI application performs.

  We will now describe preferred embodiments of the present invention. The following description does not limit the technical scope of the present invention, and is described to aid understanding.

  FIG. 1 is a diagram for explaining the configuration of a delivery management system 1 according to the present embodiment. The delivery management system 1 according to the present embodiment is a system proposed to be able to manage delivery of the package 5 without using a delivery slip of a paper medium.

  As shown in FIG. 1, a delivery management system 1 according to this embodiment includes an RFID tag 4 that communicates by short-range wireless communication, a delivery management server 3 that communicates by mobile communication, and a delivery management server that performs mobile communication. 3 and at least a mobile communication device 2 that communicates with the RFID tag 4 by short-range wireless communication, and a requester who requests the delivery company to deliver the package 5, and the requester requests delivery to the delivery company. The recipients who receive the package 5 carry the portable communication device 2 respectively.

  When managing the delivery of package 5 using copy delivery slips, the delivery slip number and delivery information for managing the delivery of package 5 (the address and name of the client and contact information, the address and name of the recipient, contact information, package Although the copy type delivery slip printed or filled in with the item name etc. of 5 is attached to the package 5, in the delivery management system 1 according to the present embodiment, the delivery information is not known other than the delivery company. , Only the RFID tag 4 storing the delivery number used for delivery management of the package 5 is attached to the package 5, and the delivery information of the package 5 is associated with the delivery number stored in the RFID tag 4 attached to the package 5 for delivery management Stored in the server 3.

  After storing the delivery information in association with the delivery number, the delivery management server 3 receives a processing request including the delivery number read from the RFID tag 4 from the device (for example, the portable communication device 2) related to delivery of the package 5 Then, using the delivery information stored in association with the delivery number included in the process request received by the delivery management server 3, the process corresponding to the process request received by the delivery management server 3 is executed. The mobile communication device 2 is a device used to request delivery of the package 5 and receive the package 5.

  FIG. 2 is a block diagram of the delivery management system 1 according to the present embodiment. The RFID tag 4 affixed to the package 5 requested by the client to deliver to the delivery company is a label-like or card-like medium and is not shown in FIG. An antenna for wireless communication and an IC chip performing short distance wireless communication using this antenna are mounted. The IC chip mounted on the RFID tag 4 has an electrically rewritable non-volatile memory, and when the RFID tag 4 is attached to the package 5, the non-volatile memory of the IC chip is a portable phone carried by the client. The delivery number of the package 5 received from the delivery management server 3 is written by the communication device 2.

  As shown in FIG. 2, the delivery management server 3 according to the present embodiment manages delivery of a package 5 using a delivery number written in an RFID tag 4 attached to the package 5 as a function realized by a computer program. And a delivery information DB 31 that stores at least the delivery information of the package 5 in association with the delivery number written in the RFID tag 4 attached to the package 5 as a DB (DB: DataBase).

  The delivery management unit 30 of the delivery management server 3 can use the delivery number written on the RFID tag 4 attached to the package 5 to manage the delivery of the package 5. When a request for delivery including a person's address and contact information, and the name of the package 5 is received from the portable communication device 2 possessed by the client, the delivery number corresponding to this delivery information is processed as processing corresponding to the delivery request. In association with the delivery number generated by the delivery management unit 30 and registering the delivery information included in the delivery request request in the delivery information DB 31 and the delivery number to the mobile communication device 2 that sent the delivery request request. Process to send.

  In addition, the delivery management unit 30 of the delivery management server 3 requests the recipient confirmation including the delivery number stored in the RFID tag 4 attached to the package 5, the contact information of the recipient, and the position information of the portable communication device 2. When received from the recipient's mobile communication device 2, as processing corresponding to the recipient confirmation request, the delivery information associated with the delivery number included in the recipient confirmation request is retrieved from the delivery information DB 31, and retrieved from the delivery information DB 31 By verifying the recipient's contact information included in the delivery information with the recipient's contact information included in the recipient confirmation request, the recipient's identity is verified using the recipient's contact information. Further, the delivery management unit 30 of the delivery management server 3 collates the address of the recipient included in the delivery information retrieved from the delivery information DB 31 with the location information contained in the recipient confirmation request as the identity verification of the recipient. If the identity of the recipient is verified using the address of the recipient, the identity of the recipient using the contact address of the recipient and the identity of the recipient using the address of the recipient are successful, The delivery permission is notified to the driver of the delivery company who is in charge of the delivery of the package 5.

  In addition, when the delivery management unit 30 of the delivery management server 3 receives a package inquiry request including the delivery number written in the RFID tag 4 attached to the package 5 from the portable communication device 2 of the recipient, it responds to the package inquiry request. As processing, the delivery information associated with the delivery number included in the package inquiry request is searched from the delivery information DB 31 and searched for the mobile communication device 2 (which becomes the requester's mobile communication device 2) that transmitted the package inquiry request. Perform processing to transmit the delivery information. By transmitting the delivery information corresponding to the delivery number to the requester's mobile communication device 2, the recipient can confirm in advance from whom what is delivered before the package 5 is delivered.

  The process corresponding to the process request including the delivery number written to the RFID tag 4 attached to the package 5 is not limited to the above-described content. For example, a POS terminal installed at a store where the client brings in the package 5 sends a charge calculation request including the delivery number written in the RFID tag 4 affixed to the package 5 to the delivery management server 3 and manages the delivery The delivery management unit 30 of the server 3 can also calculate the delivery charge of the package 5 using the delivery information corresponding to the delivery number.

  The portable communication device 2 possessed by each of the client and the recipient is a portable communication device having a display corresponding to two types of communication, short-range wireless communication and mobile communication. In FIG. 1, NFC (Near Field Communication) The mobile communication device 2 is illustrated in the form of a smartphone corresponding to the above.

  As illustrated in FIG. 2, the mobile communication device 2 according to the present embodiment includes a short distance wireless communication unit 21 that performs signal processing related to short distance wireless communication, and a signal related to mobile communication using a mobile communication network. A mobile communication unit 22 that performs processing, a position detection unit 23 that detects position information of the mobile communication device 2, and a display (here, a touch panel 24) that displays a user interface (UI) are provided. , A UI application 20 for providing a UI necessary to use a service provided by the home delivery company as an application for operating the application processor of the mobile communication device 2.

  The short distance wireless communication unit 21 included in the mobile communication device 2 is a function realized by a short distance wireless communication chip (for example, an NFC chip) that performs signal processing related to short distance wireless communication and an antenna for short distance wireless communication The mobile communication unit 22 included in the mobile communication device 2 is a function realized by an RF transceiver chip that performs signal processing related to mobile communication using a mobile communication network and an antenna for mobile communication. Also, as a method of detecting position information by the position detection unit 23 included in the mobile communication device 2, a method of using GPS (Global Positioning System), a method of using a position of a base station of a mobile communication network, etc. It has been.

  The UI application 20 of the mobile communication device 2 is an application published by a delivery company. In the delivery management system 1 according to this embodiment, the user (here, the requester and the recipient) communicates with the delivery management server 3. Is performed through the UI application 20 installed in the mobile communication device 2.

  From here, while explaining the processing executed by the UI application 20 installed in the mobile communication device 2, the operation of the delivery management system 1 will also be described.

  First, the delivery request process executed by the UI application 20 of the mobile communication device 2 will be described. FIG. 3 is a diagram for explaining the delivery request process executed by the UI application 20 of the mobile communication device 2. The delivery request process executed by the UI application 20 of the mobile communication device 2 is a process executed by the UI application 20 when the client requests the delivery of the package 5 to the delivery company. The delivery application of the package 5 is requested to the delivery company At this time, when the client activates the UI application 20 of the mobile communication device 2 possessed by the client and performs an operation for requesting delivery of the package 5, the UI application 20 executes the delivery request processing.

  In the delivery request process, the UI application 20 of the mobile communication device 2 first displays the UI for inputting the delivery information of the package 5 on the touch panel 24 of the mobile communication device 2 and acquires the delivery information input to the UI by the client. (S1). The delivery information input by the client includes the client's name and address, the client's contact address, the recipient's address and name, the recipient's contact address, the contents of the package 5, and the like. The contact point of the recipient included in the delivery information may be the telephone number of the mobile communication device 2 or may be the email address of the recipient.

  Next, the UI application 20 of the mobile communication device 2 displays a UI for transmitting the delivery information to the delivery management server 3 on the touch panel 24 of the mobile communication device 2, and the client sends the delivery information to the delivery management server 3. Then, the UI application 20 transmits the delivery request request including the delivery information acquired from the client to the delivery management server 3 using the mobile communication unit 22 (S2).

  When a delivery request request is transmitted from the mobile communication device 2 to the delivery management server 3, the delivery management unit 30 of the delivery management server 3 responds to the delivery information included in the delivery request request as processing corresponding to the delivery request. After generating a delivery number (S3) and registering delivery information included in the delivery request request in the delivery information DB 31 in association with this delivery number (S4), the delivery number is sent to the mobile communication device 2 that sent the delivery request request. Is transmitted (S5).

  When the UI application 20 of the mobile communication device 2 receives the delivery number from the delivery management server 3 using the mobile communication unit 22, the delivery number received from the delivery management server 3 is registered in the delivery history of the UI application 20. After (S6), the mobile communication unit 22 is used to transmit the delivery number received from the delivery management server 3 to the contact address of the recipient included in the delivery information input by the client as a short message (S7) .

  Next, the UI application 20 of the mobile communication device 2 displays a message instructing holding the mobile communication device 2 over the RFID tag 4 attached to the package 5 on the touch panel 24, and then activates the short distance wireless communication unit 21. When the short distance wireless communication unit 21 detects the RFID tag 4, the short distance wireless communication unit 21 transmits the delivery number received from the delivery management server 3 to the RFID tag 4 detected, and the delivery number received from the delivery management server 3 Is written to the RFID tag 4 (S8), the client pastes the RFID tag 4 with the delivery number written on the package 5, and this procedure ends.

  As described above, when the UI application 20 of the mobile communication device 2 executes the delivery request process, the delivery information of the package 5 requested by the requester to be delivered to the courier is associated with the delivery number corresponding to the delivery information. Since the delivery number is stored in the RFID tag 4 which is stored in the delivery management server 3 and attached to the package 5 the client requests delivery to the delivery company, the delivery number read by the delivery management server 3 from the RFID tag 4 It becomes possible to execute processing corresponding to the processing request received by the delivery management server 3 using the delivery information associated with and stored.

  In this case, no information on the client or receiver will be described in the package 5, but the delivery center of the delivery company or the distribution center will respond to the delivery number read out from the RFID tag 4. The delivery management server 3 can be inquired of the delivery information to be processed, and the delivery processing of the package 5 can be performed in accordance with the delivery information transmitted from the delivery management server 3.

  Next, the luggage receiving process performed by the UI application 20 of the mobile communication device 2 will be described. FIG. 4 is a diagram for explaining the baggage reception process executed by the UI application 20 of the mobile communication device 2. The package receipt process executed by the UI application 20 of the mobile communication device 2 is a process executed by the UI application 20 when the recipient receives the package 5 from the courier company, and the recipient receives the package 5 from the courier company , When the receiver activates the UI application 20 of the mobile communication device 2 and performs an operation for receiving the package 5, the UI application 20 executes a package reception process.

  In the package reception process, first, the UI application 20 of the mobile communication device 2 displays a message instructing the mobile communication device 2 held by the receiver to hold the RFID tag 4 attached to the package 5 on the display of the mobile communication device 2 Then, the near field communication unit 21 is operated, and the delivery number is read from the RFID tag 4 detected by the near field communication unit 21 (S10).

  Next, the UI application 20 of the mobile communication device 2 operates the position detection unit 23 to acquire the position information of the mobile communication device 2 at this time (S11), and uses the mobile communication unit 22 to perform the RFID A recipient confirmation request including the delivery number read from the tag 4, the contact address of the recipient and the position information acquired by the position detection unit 23 is transmitted to the delivery management server 3 (S12). The contact point of the receiver included in the receiver confirmation request may be registered in advance in the UI application 20, or may be read out from the portable communication device 2 by the UI application 20.

  Upon receiving the recipient confirmation request, the delivery management unit 30 of the delivery management server 3 retrieves the delivery information associated with the delivery number included in the recipient confirmation request from the delivery information DB 31 and retrieves from the delivery information DB 31. Confirm the recipient's identity using the recipient's contact by checking if the recipient's contact included in the delivery information matches the recipient's contact included in the recipient confirmation request ( S13).

  Next, the delivery management unit 30 of the delivery management server 3 collates the address of the recipient included in the delivery information retrieved from the delivery information DB 31 with the location information contained in the recipient confirmation request, and acquires it from the delivery information DB 31. By confirming whether the address of the recipient included in the delivery information corresponds to the location information included in the recipient confirmation request, the identity of the recipient is confirmed using the address of the recipient (S14). More specifically, the delivery management unit 30 of the delivery management server 3 specifies location information corresponding to the address of the recipient using a map service or the like that provides map data, and sets the address information of the recipient. By checking whether or not the location information included in the recipient confirmation request is included within a predetermined range centering on the corresponding location information, the address of the recipient is changed to the location information included in the recipient confirmation request. Check whether it is applicable.

  Next, when the delivery management unit 30 of the delivery management server 3 succeeds in the identity verification of the recipient using the contact information of the recipient and the identity verification of the recipient using the address of the recipient, the delivery permission of the package 5 is permitted. Is notified to the driver of the delivery company who is in charge of delivering the package 5 (S15), and the package 5 is delivered from the driver of the delivery company to the receiver. Since the driver of the delivery company generally holds a portable terminal dedicated to the delivery company, the delivery management server 3 is delivered from the portable terminal owned by the driver of the delivery company who is in charge of delivery of the package 5 A request for confirmation of delivery permission of the package 5 including the delivery number read out from the RFID tag 4 attached to the package 5 is transmitted to the management unit 30, and the delivery management unit 30 of the delivery management server 3 If the personal identification has succeeded, the portable terminal that has transmitted the confirmation request for the delivery permission of the package 5 may be notified of the delivery permission of the package 5. With this configuration, the delivery management unit 30 of the delivery management server 3 can grasp which package delivery service driver is trying to deliver which package 5 to which recipient.

  As described above, when the UI application 20 of the mobile communication device 2 executes the package receiving process, the delivery management server 3 uses the delivery information stored in association with the delivery number read from the RFID tag 4. , It becomes possible to execute identity verification processing of the recipient who receives the package 5.

  Next, a package inquiry process executed by the UI application 20 of the mobile communication device 2 will be described. FIG. 5 is a diagram for explaining a package inquiry process executed by the UI application 20 of the mobile communication device 2. The package inquiry process executed by the UI application 20 of the mobile communication device 2 is a process executed by the UI application 20 when the recipient inquires for the package 5 for which the client has requested delivery to the delivery company. When the receiver inquires the package 5 of the package 5, the receiver activates the UI application 20 of the mobile communication device 2 and performs an inquiry of the package 5, the UI application 20 executes package inquiry processing.

  In the package inquiry process, first, the UI application 20 of the mobile communication device 2 uses the mobile communication unit 22 to register the delivery number received from the requester's mobile communication device 2 in the reception history of the UI application 20 ( S20). As a method of registering the delivery number transmitted from the portable communication device 2 of the client in the reception history of the UI application 20, the receiver inputs the delivery number transmitted from the mobile communication device 2 of the client to the UI application 20 Although there is a method to do this, there is also conceivable a method in which the UI application 20 reads the delivery number transmitted from the portable communication device 2 of the client.

  After the delivery number transmitted from the requester's mobile communication device 2 is registered in the reception history of the UI application 20, when the recipient selects the delivery number registered in the reception history, the UI application 20 The package inquiry request including the delivery number selected by the receiver is transmitted to the delivery management server 3 using the communication unit 22 (S21).

  When the delivery management unit 30 of the delivery management server 3 receives the package inquiry request from the recipient's mobile communication device 2, the delivery management unit 30 searches the delivery information DB 31 for delivery information associated with the delivery number included in the package inquiry request (S22). ), This delivery information is sent to the mobile communication device 2 which has sent the package inquiry request (S23).

  When the delivery application is received from the delivery management server 3 using the mobile communication unit 22, the UI application 20 of the mobile communication device 2 of the receiver displays the delivery information on the touch panel 24 of the mobile communication device 2 ( S24), this procedure ends.

  In this way, when the UI application 20 of the mobile communication device 2 executes the package inquiry process, the delivery management server 3 uses the delivery information stored in association with the delivery number read from the RFID tag 4, It is possible to respond to an inquiry about the package 5, and the recipient can know what is delivered from which client by looking at the delivery information transmitted from the delivery management server 3.

  As described above, the delivery information of the package 5 is managed by the delivery management server 3, and only the RFID tag 4 storing the delivery number corresponding to the delivery information is attached to the package 5, so that the address of the requester or recipient The delivery of the package 5 can be managed without using a delivery slip in which personal information such as a name is described.

1 Delivery Management System 2 Mobile Communication Device 20 UI Application 21 Short Range Wireless Communication Unit 22 Mobile Communication Unit 23 Position Detection Unit 24 Touch Panel 3 Delivery Management Server 30 Delivery Management Unit 31 Delivery Information DB
4 RFID tag 5 Luggage

Claims (3)

From an RFID tag communicating by short distance wireless communication, a delivery management server communicating by mobile communication, and a portable communication device communicating with the delivery management server by mobile communication and communicating with the RFID tag by short distance wireless communication At least composed,
In the portable communication device, as a delivery request process executed when a client requests a courier to deliver a package, the client's address name and client's contact information, the receiver's address name and receiver's contact information And a process of transmitting a delivery request request including the delivery information to the delivery management server after obtaining the product name of the package as at least delivery information of the package, and a delivery number corresponding to the delivery information. A UI application that executes a process for writing the delivery number received from the delivery management server to the RFID tag that is attached to the package,
When the delivery management server receives the delivery request request from the mobile communication device, the delivery management server generates a delivery number corresponding to the delivery request request as a process corresponding to the delivery request request, and then sends the delivery request request The process of transmitting the delivery number to the mobile communication device and the process of storing the delivery information included in the delivery request request in association with the delivery number are executed, and read from the RFID tag from the device relating to delivery of the package. When receiving the processing request including the delivery number, the delivery management server uses the delivery information stored in association with the delivery number included in the processing request received by the delivery management server, and responds to the processing request received by the delivery administration server It has a delivery management unit that executes processing,
As package receipt processing to be executed when the recipient receives the package,
The UI application of the portable communication device performs a process of reading a delivery number from the RFID tag affixed to the delivered package, and a recipient confirmation request including the delivery number read from the RFID tag and the contact information of the recipient. Execute processing to send to the delivery management server,
When the delivery management unit of the delivery management server receives the recipient confirmation request from the portable communication device possessed by the recipient, the delivery confirmation request is included in the recipient confirmation request as a process corresponding to the recipient confirmation request. The recipient's contact information is obtained from the delivery information stored in association with the number, and the receiver's contact information is received by using the recipient's contact information included in the recipient confirmation request. When the process of verifying the identity of a person and the identity verification of the recipient using the contact information of the recipient are successful, a process of notifying the driver of the delivery company of the delivery permission of the package with the RFID tag attached is executed. Do,
A delivery management system characterized by that. The mobile communication device includes a position detection unit that detects position information of the mobile communication device, and the UI application of the mobile communication device receives the position information acquired from the position detection unit in the baggage reception process. Included in the verification request,
The delivery management unit of the delivery management server acquires the address of the recipient from the delivery information stored in association with the delivery number included in the recipient confirmation request as processing corresponding to the recipient confirmation request. And execute the process of identifying the recipient using the address of the recipient by checking the location information included in the recipient confirmation request, and verifying the identity of the recipient using the contact information of the recipient If the identity verification of the recipient using the address of the recipient and the recipient is successful, the driver of the delivery company is notified of the delivery permission of the package with the RFID tag attached,
Characterized in that, the delivery management system of claim 1. When the delivery application corresponding to the delivery request request is received from the delivery management server in the delivery request process, the UI application of the portable communication device transmits the delivery number to the contact address of the recipient, and the recipient As a package inquiry process executed when an inquiry about delivery of a package is made, a package inquiry request including a delivery number transmitted from the requester is transmitted to the delivery management server, and the delivery information received from the delivery management server is displayed. Execute the process,
When the delivery management unit of the delivery management server receives the package inquiry request from the portable communication device possessed by the recipient, the portable communication device transmits the package inquiry request as a process corresponding to the package inquiry request. Execute processing for transmitting the delivery information associated with the delivery number included in the package inquiry request,
The delivery management system according to claim 1 or 2 , characterized in that:

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