JP6604018B2 - Order input system and program, order input method - Google Patents

Description

The present invention relates to an order input system, a program therefor, and an order input method .

  2. Description of the Related Art Conventionally, in restaurants and the like, an order is made by touching a customer desired product among a plurality of products (photos) printed on a menu sheet with a pen-type (touch pen type) order input terminal device. The method is used (for example, refer patent document 1). This type of pen-type order input terminal device is generally small and light and easy to handle, but does not have a display unit. When an input operation is performed, the ordered product is read out by voice, and the ordered product can be confirmed. It is like that. In this type of order input terminal device, there are a case where a customer attendant performs an input operation after hearing an order from a customer, and a case where a customer himself performs an input operation.

  The product information read by the order input terminal device is wirelessly transmitted to a management device (order controller), and the product information is transmitted from the management device to a kitchen printer, a kitchen monitor, etc. Instructed.

  On the other hand, specific code information is printed on the menu sheet so as not to be visible on the printed product (photo). When the order input terminal device reads the code information, a product (menu code information) corresponding to each code information registered (stored) in the order input terminal device in advance is retrieved and read. The product data is transmitted to the management device.

JP2011-227645A

  From the above, it is necessary that the code information printed on the menu sheet and the product (menu code information) registered (stored) in the order input terminal device are set in association with each other.

  However, conventionally, the product (menu code information) registered (stored) in the order input terminal device that does not have a display unit is set to be correctly associated with the code information printed on the menu sheet. There was no way to confirm in detail whether or not.

  For this reason, conventionally, a method has been used in which settings are updated by, for example, periodically re-receiving all setting information from an upper management device with respect to the order input terminal device. However, this method takes time to update, and it has not been possible to immediately confirm in detail whether or not each order input terminal device is correctly set. In addition, if it is not set correctly, there arises a problem that the customer's order cannot be received promptly.

The present invention has been made in view of the above points, and an object of the present invention is to provide an order input system, a program therefor, and an order input method capable of quickly inputting an order product desired by a customer .

An order input system according to the present invention stores an acquisition unit that acquires code information superimposed on a portion of a product printed on a menu sheet so as not to be visible, and is associated with the code information acquired by the acquisition unit. Storage means for storing the menu code information and voice information for uniquely identifying the product, determination means for determining the presence / absence of registered contents of the menu code information and voice information corresponding to the code information stored in the storage means, And a notifying means for notifying information based on the result determined by the determining means by voice .

According to the present invention, in addition to the above feature, when the determination unit determines that there is a registered content of the menu code information based on the code information acquired by the storage unit, the notification unit outputs voice data corresponding to the code information. The predetermined sound or the guidance information is notified by voice .

According to the present invention, in addition to the above feature, when the determination unit determines that there is no registered content of the menu code information based on the code information acquired by the storage unit, the notification unit outputs a predetermined code corresponding to the code information. Guidance information is notified by voice .

According to the present invention, in addition to the above feature, the determining means determines whether or not there is menu code information based on code information, and when there is the menu code information, transmitting means for transmitting order information based on the menu code information. It is characterized by providing.

In addition to the above features, the present invention further includes a maintenance mode for determining a match state between the code information and the menu code information associated with the code information. In the maintenance mode, the determination unit includes the storage unit. When it is determined that there is a registered content of the menu code information and the voice information based on the code information acquired by the means, the notification means displays the menu code information corresponding to the code information and the name of the product or the code information as a voice. It is characterized by notifying.

In addition to the above features, the present invention further includes a maintenance mode for determining a match state between the code information and the menu code information associated with the code information. In the maintenance mode, the determination unit includes the storage unit. If it is determined that there is registration information of the menu code information based on the code information acquired by the means but there is no registration information of the voice information , the notification means indicates that the menu code information and the voice are not allocated, or the code information When the determination unit determines that there is no registered content of the menu code information based on the code information acquired by the storage unit, the notification unit notifies that the menu code information is not assigned. It is characterized by notifying.

Further, the present invention corresponds to an acquisition unit that acquires code information obtained by overlapping a computer as an order input system so as not to be visible on a product portion printed on a menu sheet, and the code information acquired by the acquisition unit. The storage means for storing the menu code information and voice information for uniquely identifying the product stored in addition, and the presence / absence of registered contents of the menu code information and the voice information corresponding to the code information stored in the storage means are determined. There is provided a program that functions as a determination unit and a notification unit that notifies information based on a result determined by the determination unit by voice .

An order input method according to the present invention is an order input method used in an order input system including an acquisition unit, a storage unit, a determination unit, and a notification unit. An acquisition step by the acquisition means for acquiring code information superimposed so as not to be visible, and menu code information and voice information for uniquely identifying a product stored in association with the code information acquired by the acquisition step a storage step by the storing means, a determining step by the determination means for determining whether the registered contents of the menu code information and the audio information corresponding to the code information stored by said storing step, the result of the determination in the determining step the information based characterized by and a notification step by the informing means for informing the speech There.

1 is a block diagram illustrating a configuration example of an ordering system 1. FIG. 3 is a block diagram illustrating a configuration example of an order input terminal device 100. FIG. It is a figure which shows an example of the menu sheet. 3 is a diagram illustrating an example of a product file 250. FIG. 5 is a diagram illustrating an example of an audio file 300. FIG. 5 is a flowchart showing an example of an order processing procedure using the order input terminal device 100. FIG. FIG. 6 is a flowchart for explaining the operation of the order input terminal device 100. It is a detailed flowchart which shows the content of step ST104 in detail. It is a detailed flowchart which shows the content of step ST110 in detail.

Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.
FIG. 1 is a block diagram showing a configuration example of an ordering system (hereinafter referred to as “self-order system”) 1 using an order input terminal device (order input terminal) 100 according to an embodiment of the present invention. As shown in the figure, a self-order system 1 is installed in a restaurant, for example, and includes an order controller (management device) 10, a POS terminal (accounting terminal) 30, a wireless transceiver (communication means) 50, a kitchen printer ( And a cradle 150 connected to the POS terminal 30. The ordering terminal device 100 is connected to the kitchen terminal 70 by a LAN 90 and can communicate with the wireless transceiver 50.

  The order controller 10 collects the products (menu items) ordered by the customer from the order input terminal device 100 and manages them for each product as an order management table, and also sends the order contents to the kitchen printer 70 to inform the cooking operator. An apparatus (for example, a server) that transmits order data and prints a cooking instruction slip. The order controller 10 is installed, for example, in a store office (backyard, etc.). The order controller 10 has a network communication function, and is communicably connected to the POS terminal 30, the wireless transceiver 50, the kitchen printer 70, and the like via a LAN 90 installed in the store. The order controller 10 can also communicate with an external network 180 such as the Internet. For example, a data management server (not shown) installed at the head office of a restaurant chain may collect and manage sales information from the order controller 10 of each store via the external network 180.

  The POS terminal 30 is a terminal device that is used for customer payment. Accounting information from the order entry terminal device 100, such as the payment amount and the items to be written on the receipt (names of products and their quantities, dates, etc.) required for payment. Is transmitted from the order controller 10 to the POS terminal 30 via the LAN 90. The POS terminal 30 displays the sent transaction information on a display for display or prints it out as a receipt by a printer.

  The cradle 150 is communicably connected to the POS terminal 30 via a signal line (for example, USB [Universal Serial Bus]). The cradle 150 is formed with a plurality of mounting openings into which a plurality of order input terminal devices 100 can be mounted.

  The kitchen printer 70 is a printer that prints ordered products as a cooking instruction slip. The kitchen printer 70 is installed in the kitchen of the restaurant or in the vicinity thereof. Order data indicating the ordered product is sent from the order input terminal device 100 to the order controller 10 for processing, and is sent from the order controller 10 to the kitchen printer 70 via the LAN 90. The printed cooking instruction slip is delivered to the kitchen cooking worker, and the ordered product (cooking) is cooked by the cooking worker.

  The order input terminal device 100 has reading means, and reads code information from the following menu sheet 200 on which at least the code information of the product is recorded by the operation of the customer himself (or by the operation of the store clerk who takes the order). This is a portable (for example, pen-type) terminal device for ordering products. In the case of the pen-type order input terminal device 100, reading means (scanner unit, code reader) for reading code information written on the menu sheet 200 is provided at the tip portion thereof. The product is input by reading the product code on the menu sheet 200 with this reading means. The order data input and transmitted by the order input terminal device 100 is received by the wireless transceiver 50 by, for example, near field communication, and transmitted to the order controller 10 via the LAN 90.

  The menu sheet 200 is formed by stacking two transparent sheets, bonding the outer periphery of the transparent sheet, and forming an insertion port at one end formed into a bag shape. One page of the transparent sheet formed in the bag shape is one page. In this case, a print sheet printed with the name, price, photo, and the like of the product ordered from the insertion port is inserted and used. A number of invisible fine dot codes are printed on the transparent sheet. With the printed sheet inserted into the transparent sheet, a pen-type reader (order input) is placed on each page of the menu file that binds the menu sheet. If the terminal device 100) is brought into contact, the dot code printed on the transparent sheet of the menu file can be read to order the product printed on the print sheet. The transparent sheet is subdivided into a matrix (for example, a square area) with the minimum and vertical dimensions of the sheet surface, and a dot code is printed in each subdivided area, Each printed dot code has a unique number (for example, a serial number). Further, the upper management apparatus 10 displays a matrix-like dot code on the transparent sheet and an image of the print sheet on which the name, price, photo, etc. of the ordered product are printed, and is printed on the print sheet. The dot code (code information, for example, 6301 to 6500) in the matrix area of the transparent sheet corresponding to the print area related to the specific product is specified, and all the dot codes (codes) in the specified area are specified. Information) and the product code (menu code information, for example, 341) of the product (for example, sirloin steak) are linked, and the code information (for example, 340) of the audio file is stored in the storage unit. The dot code (code information) 6500 is associated with a product code (menu code information, for example, 341) as a representative number (representative code). Dot codes (code information) in the matrix area of the transparent sheets from code (code information) 6301 to 6499 are linked. Thereby, even if the dot code (code information, for example, number 6301 to number 6500) in the matrix area of the transparent sheet is input by the pen reader (order input terminal device 100), the product can be correctly ordered. It becomes like this. Then, the stored setting data may be transmitted to a pen type reader (order input terminal device 100) for inputting an order and stored in a storage unit (RAM 103 described below) of the pen type reader. It should be noted that in the product code linking, the region that is not designated by the matrix in the transparent sheet is not associated with the product code even if the pen reader (order input terminal device 100) is touched. It will not be ordered.

  As a result, the conventional menu consists of a dot print menu. This menu is printed with “product name and price”, “image (such as a photographic image of food)”, “detailed description”, etc. Codes that cannot be seen with the naked eye are printed with dots along with parts such as “product name and price” and “image (photographs of food, etc.)”. Visible information about each food and drink provided Since the dot code is printed on top of each other, if the menu is altered or abolished, the visible code must be printed and then the dot code must be printed again. In addition to normal menu printing There is a problem that the printing process is increased to print the dot code and the printing cost is increased. However, the menu sheet 200 in the present embodiment has a dot code on the menu sheet. The it is possible to perform such easily update or change a menu can be omitted the step of overprinted, it is possible to reduce the costs of printing the dot code (code information).

  The order input terminal device 100 holds audio data for outputting the name of each product, menu information describing the cooking method and ingredients related to the product, and the like. When a product is input to the order input terminal device 100, the order input terminal device 100 outputs the name of the corresponding product and menu information as sound. The order input terminal device 100 is mounted in any mounting port of the cradle 150 when not in use. The order input terminal device 100 attached to the cradle 150 receives data stored in the attached order input terminal device 100 from the order controller 10 via the POS terminal 30 (a product file 250 or an audio file 300 described below). Etc.) is updated. The cradle 150 also charges the order input terminal device 100 attached to the attachment port.

  FIG. 2 is a block diagram illustrating a configuration example of the order input terminal device 100. As shown in the figure, the order input terminal device 100 has a CPU 101, a ROM 102, a RAM 103, a code reader 104, a voice synthesis circuit 105, a voice adjustment circuit 105a, a wireless communication unit 107, a USB 108, a motion sensor 111, and an NFC reader 112. 113, a speaker 106 is connected to the audio adjustment circuit 105a, and a battery 109 and an LED indicator 110 are further provided. The ROM 102 and the RAM 103 are collectively called storage means. The voice synthesis circuit 105, the voice adjustment circuit 105a, and the speaker 106 are collectively referred to as notification means.

  The CPU 101 controls each unit of the order input terminal device 100 by reading a program from the ROM 102 and executing it. The ROM 102 is a storage unit that stores a program executed by the CPU 101. However, a part of the storage means of the ROM 102 is a rewritable ROM (for example, a flash ROM). For example, terminal information is stored in this rewritable ROM. The terminal information includes terminal identification information of the order input terminal device 100, a table number, and a slip number. The table number and the slip number are index information that identifies the order of the product. In other words, the index information is information that associates the ordered menu with information related to the transaction. The RAM 103 is a storage means having a file storage area for storing a product file 250, an audio file 300, and the like described below, and a temporary storage area for temporarily storing data to be called and used by the CPU 101 during operation. In the temporary storage area, terminal identification information, table number, slip number, menu code information read by the code reader 104, order data including order quantity, accounting command code, person in charge (customer) code, voice data The sound volume control information for instructing the sound volume level when outputting the sound is stored. The volume level changes depending on the number of times touched.

  A code reader (reading means) 104 irradiates various codes such as menu codes (menu code information), function codes, accounting command codes, etc., which are printed so as not to be seen at a glance on the product display portion of the menu sheet 200 by infrared rays. Infrared reading means for reading. The code reader 104 is provided at the tip of the pen of the order input terminal device 100. By applying the code reader 104 to a predetermined location on the menu sheet 200 (or tracing the predetermined location), the code information printed at the location is input (read).

  The voice synthesis circuit 105 is a digital circuit that synthesizes a voice waveform from the voice data read from the RAM 103 and outputs the voice waveform to the volume adjustment circuit 105a. The volume adjustment circuit 105 a is a digital circuit that adjusts the sound from the sound synthesis circuit 205 to a volume level corresponding to the volume control information set in the temporary storage area of the RAM 103 and outputs the sound level to the speaker 106. When the code information of the product is input from the code reader 104, the sound related to the product is synthesized by the speech synthesis circuit 105, adjusted to the volume level set by the volume adjustment circuit 105a, and the sound is output from the speaker 106. The

  The wireless communication unit 107 is a communication device that performs wireless communication such as order data with the wireless transceiver 50. That is, the wireless communication unit 107 implements a function of a transmission unit that transmits order information including code information and index information read by the code reader 104 to the order controller 10. The USB I / F 108 is a communication interface that is connected to a USB connector at the back of the mounting opening when the cradle 150 is mounted, and performs communication for updating data in the RAM 103.

  The battery 109 is a rechargeable built-in battery that supplies power to each part of the order input terminal device 100 and is charged when the cradle 150 is mounted. The remaining battery level of the battery 109 is displayed on the LED indicator 110.

  The motion sensor 111 is a detection unit that detects a change in the state of the order input terminal device 100 itself. The state of the order input terminal device 100 itself is a state of movement of the order input terminal device 100, for example. The motion sensor 111 is, for example, an acceleration sensor, and detects a change in the movement of the order input terminal device 100 due to the order input terminal device 100 being lifted or moved. When the motion sensor 111 detects a change in the state of the order input terminal device 100 itself, it can be determined whether or not the operator of the order input terminal device 100 is used.

  FIG. 3 is a diagram illustrating an example of the menu sheet 200. As shown in the figure, the menu sheet 200 describes a list of products and is used when a customer selects a product to order. The menu sheet 200 is provided with a menu area 201 and a function key area 203. In the menu area 201, names and prices of various products are described (printed), and depending on the product, the cooking method (for example, in the case of steak, how to bake is rare, medium, or well) can be selected. Cooking instruction information such as side dishes (for example, baked potatoes, French fries, warm vegetables, etc.) and drink provision timing (before or after meals) is also described. The product portion may be printed with a photo of the product (not shown) together with its name. And, in the part (or the vicinity) where the product name (and photo etc.) and the cooking instruction information etc. are printed, the description content is coded by a predetermined method, and the infrared-readable code information is printed by printing etc. Is formed. For the code information, a special dot pattern [OID code (optical ID code)] that is not visible is printed on the upper surface (or a predetermined position in the vicinity thereof) such as the name of each product, or the above pattern is printed. It is formed by sticking a transparent sheet. The code information is read by touching the pen tip (code reader 104) of the order input terminal device 100, and is input to the order input terminal device 100 as order contents. On the other hand, in the function key area 203, numbers “0” to “9”, “input”, “immediately cancel”, “cancel order this time”, “order”, “accounting”, “call staff”, Various function keys such as “Large” and “Small” of sound are described (printed), and the above-described infrared readable code information is also printed on the printed portion (or the vicinity thereof) Is formed. When a product to be ordered is input by the code reader 104 of the order input terminal device 100, an order is input while being combined with a function key reading input. When calling a customer service representative after eating or drinking and requesting accounting, the code reader 104 reads the function key of “accounting”, that is, accounting command code information. Code information indicating each product or function key may be provided on a one-to-one basis (for example, one code information “6500” for “Sirloin Steak” as described below). Code information is displayed in a matrix form on the entire 200, and all code information (all code information in a predetermined area) located on a surface corresponding to a portion displaying a predetermined product is made to correspond to one product. (For example, code information “6301 to 6500” for “sirloin steak”).

  FIG. 4 is a diagram showing an example of the product file 250 and is stored in the RAM 103 of the order input terminal device 100. In addition to at least menu code information (number managed by the order controller 10 side, PLU number), product name, price, etc., in the product file 250, each menu code information is an identification number that uniquely identifies the product. Corresponding code information (code information scanned by the order input terminal device 100 from the menu sheet 200, OID number) is recorded for each menu code (for each product).

  FIG. 5 is a diagram illustrating an example of the audio file 300. The audio file 300 is a file in which each piece of code information and their audio data are recorded in association with each other. In FIG. 5, one piece of code information is representatively shown for one piece of audio data, but actually, as described above, some pieces of code information are assigned to one piece of sound data. is there. The code information associated with the audio data includes not only code information for products displayed in the menu area 201 of the menu sheet 200 but also code information for various function keys displayed in the function key area 203.

  FIG. 6 is a flowchart showing an example of an order processing procedure of a restaurant using the order input terminal device 100. As shown in the figure, when a customer comes to a restaurant, the store clerk takes out one order input terminal device 100 attached to the cradle 150 and guides the customer to the table (step STS1). Next, the store clerk reads the table number and the person-in-charge code with the code reader 104 of the order input terminal device 100 and stores them in the ROM 103 of the order input terminal device 100 (step ST2). The table number is a number for identifying the table to which the customer is guided, and is printed, for example, at any location near the table. The person-in-charge code is a number for identifying the store clerk, and is printed on, for example, a staff sheet possessed by the store clerk. Next, the store clerk hands the order input terminal device 100 to the customer (step ST3) and prompts the customer to place an order for the product from the menu sheet 200.

  The customer looks at the menu sheet 200, selects a product to be ordered, touches the code reader 104 of the order input terminal device 100 on the part of the menu sheet 200 where the product is displayed and the part of the function key. Read (scan) and input information. At this time, the order input terminal device 100 outputs the input product name and the like from the speaker 106 by voice. The customer can change the menu with reference to the contents of the notification by voice as necessary. When all the items to be ordered are input, the customer causes the code reader 104 to read the “order” portion in the function key area 203 of the menu sheet 200. Thereby, the order input terminal device 100 generates order data and transmits it to the order controller 10 (step ST4). Upon receiving the order data, the order controller 10 sequentially adds and stores the order data in the order management file, and transmits the order data to the kitchen printer 70 to issue a cooking instruction slip (step ST5). The cooking worker who has received the cooking instruction slip cooks, and cooked ordered products are arranged on the table (step ST6).

  After the end of eating and drinking, the customer causes the code reader 104 of the order input terminal device 100 to read “accounting” in the function key area 203 of the menu sheet 200. The order input terminal device 100 transmits an accounting instruction to the order controller 10, and the order controller 10 that receives the instruction causes the POS terminal 30 to print the accounting information (invoice), performs settlement, and the used order input terminal device. 100 is collected and attached to the cradle 150 (step ST7). The order input terminal device 100 attached to the cradle 150 is charged in the battery 109 and at the same time, various data (product file, audio file, etc.) in the RAM 103 are updated from the order controller 10 (step ST8). ). The order input terminal device 100 that has been charged and updated is used by the next customer.

  FIG. 7 is a flowchart for explaining the operation of the order input terminal device 100 in the order processing procedure of the restaurant. FIG. 8 is a detailed flowchart showing the details of step ST104 in the flowchart shown in FIG. 9 is a detailed flowchart showing the details of step ST110 in the flowchart shown in FIG.

  When the order input terminal device 100 attached to the cradle 150 is taken out (step ST101), it is next determined whether the order input terminal device 100 is in the normal mode or the maintenance mode (step ST102). ). The normal mode is a mode operated by a customer (end user). The maintenance mode is a mode in which the store side checks whether the code information on the menu sheet 200 matches the menu code information stored in the order input terminal device 100. For example, a new menu sheet 200 is completed. This is a mode for confirming whether or not each piece of code information attached to the menu sheet 200 correctly corresponds to the menu code information. The normal mode or the maintenance mode is determined by, for example, reading specific code information printed on a staff sheet possessed by a store clerk with the code reader 104 of the order input terminal device 100.

[In normal mode]
When the order input terminal device 100 is set to the normal mode, the process proceeds from step ST102 to step ST103, and the code information of the product that the customer wants to order from the products displayed on the menu sheet 200 is printed. The code reader 104 of the order input terminal device 100 is touched to read the code information. Then, in step ST104, voice output is performed from the speaker 106 of the order input terminal device 100. Details thereof will be described with reference to FIG.

  That is, in step ST104-1, first, whether or not menu code information corresponding to the read code information is assigned is obtained from the product file 250, and voice data corresponding to the read code information is assigned. It is determined from the audio file 300 whether or not there is. When there is menu code information and audio data corresponding to the code information (when assigned), audio data corresponding to the read code information is output as audio from the speaker 106 of the order input terminal device 100 ( Step ST104-2). For example, when the “sirloin steak” portion of the menu area 201 shown in FIG. 3 is touched with the order input terminal device 100, code information “6500 (6301-6500)” is read, and “sirloin steak” is spoken from the speaker 106. Is output. That is, the product name corresponding to the code information is output by voice. Further, for example, when the “input cancel” part of the function key area 203 shown in FIG. 3 is touched with the order input terminal device 100, the code information “7600” is read, and “the previous order is canceled” is read from the speaker 106. Is output as a voice. When the cancellation operation is performed, cancellation information (for example, menu code information, order quantity, information indicating cancellation) of the product canceled immediately before is transmitted to the order controller 10.

  On the other hand, when the menu code information corresponding to the read code information is allocated, but the audio data corresponding to the read code information is not allocated to the audio file 300, steps ST104-1, ST104- 3, the process proceeds to step ST104-4, and a predetermined sound or guidance sound (guidance information) is output. As the predetermined sound, for example, a reception sound such as “pea” can be considered. Further, as the predetermined guidance voice, the reception voice or the like “Order received” may be output using the code information “7700” of the voice file 300. That is, in this case, since there is menu code information corresponding to the code information, an order or the like is accepted, but no sound such as the accepted product name is output.

  Further, if menu code information corresponding to the read code information is not allocated, the process proceeds to step ST104-5 via steps ST104-1 and ST104-3, and a predetermined guidance voice (guidance information) is output. Is done. As the predetermined guidance voice, the code information “7800” of the voice file 300 is used, and a voice such as “Please wait a moment for a clerk” is output. And a salesclerk is called (step ST104-6). The call to the store clerk may be made to the portable terminal or the like possessed by the store clerk, or may be made to the POS terminal 30 or the order controller 10.

  Returning to FIG. 7, the product input operation by the menu sheet 200 and the order input terminal device 100 is repeated (steps ST <b> 103 to ST <b> 105), and when a series of product input operations is completed, the customer places an order on the menu sheet 200. The order input terminal device 100 is touched to the portion “”. When the code information is read (step ST105), the order data is generated in the order input terminal device 100, and the order data is transmitted to the order controller 10 (step ST106).

  When the order is made a plurality of times at intervals, step ST103 to step ST107 are repeated. Thereafter, when the customer leaves the store, the customer touches the order input terminal device 100 on the “accounting” portion of the menu sheet 200. Accordingly, the code information is read (step ST107), and an accounting instruction is transmitted to the order controller 10 (step ST108).

[In maintenance mode]
If the order input terminal device 100 is set to the maintenance mode, the process proceeds from step ST102 shown in FIG. 7 to step ST109, and the store clerk orders to the part on which the code information of the product displayed on the menu sheet 200 is printed. The code information is read by touching the code reader 104 of the input terminal device 100. Then, in step ST110, audio output is performed from the speaker 106 of the order input terminal device 100. Details thereof will be described with reference to FIG.

  That is, in step ST110-1, first, whether or not menu code information corresponding to the read code information is assigned is obtained from the product file 250, and voice data corresponding to the read code information is assigned. It is determined from the audio file 300 whether or not there is. When there is menu code information and audio data corresponding to the code information (when assigned), the menu code information (menu code number) and the name of the product are sent from the speaker 106 of the order input terminal device 100. Or the code information (code number) is output by voice. When outputting the menu code information and the product name by voice, it is possible to immediately confirm whether or not the product touched on the order input terminal device 100 is correctly associated with the product name and the menu code information. If the touched product and the read product name are different, check the correspondence table of code information, menu code information, and product name that are prepared separately. It is possible to easily confirm problems such as a setting error in the correspondence between information and product names. On the other hand, when the code information is output by voice, it is possible to immediately confirm what kind of code information is in the portion where the order input terminal device 100 is touched. For example, when the product on the menu sheet 200 touched in the normal mode is different from the product name read out, the code information is read by touching the product by switching to the maintenance mode, and the code information and menu code information separately prepared. By confirming the correspondence table between the product name and the product name, it is possible to easily confirm problems such as whether there is a printing error in the code information, and the menu code information of the product not registered in the correspondence table is touched Thus, the product file 250 of the order input terminal device 100 can be correctly updated.

  In addition, for example, when switching from the normal order mode to the maintenance (maintenance) mode, numbers and symbols that are registered setting information such as product code, code information, menu code information that is actually registered, or You may make it output those combinations etc. with an audio | voice. As a result, it is possible to know (listen) by what number the registered number of each registered information is registered, so that maintenance work (maintenance work) can be performed quickly. it can. Also, the price and the like may be read out by voice together with various setting information. Thereby, it can be known whether the price is set correctly. In addition, in the maintenance (maintenance) mode, various function key settings such as “immediate cancellation”, “current order cancellation”, “accounting”, “call staff”, “input”, “order”, sound “large”, “small”, etc. The setting information and setting state may be read out by voice.

  Next, when menu code information corresponding to the read code information is allocated, but audio data corresponding to the read code information is not allocated to the audio file 300, steps ST110-1 and ST110- 3, the process proceeds to step ST110-4, where voice output indicating that menu code information (menu code number) and voice are not assigned, or voice output of code information (code number) is performed. As an audio output to the effect that no audio is assigned, for example, the voice information “8100” of the audio file 300 may be used to output an audio such as “no audio assigned”. As a result, it is possible to immediately confirm a product to which no voice is assigned and its menu code information. On the other hand, when the code information is output by voice, it is possible to immediately confirm what kind of code information is in the portion where the order input terminal device 100 is touched. For example, if a reception voice such as “I received an order” is output when the product on the menu sheet 200 is touched in the normal mode, the product name is not registered, so the mode is switched to the maintenance mode. The code information can be confirmed by touching the product on the sheet 200 by voice. Then, for example, a correspondence table of separately prepared code information, menu code information, and product name is confirmed, and menu code information of a product for which the correspondence table is not registered is touched on the order input terminal device 100, A product file 250 with the name added is created and updated.

  Further, if menu code information corresponding to the read code information is not assigned, the process proceeds to step ST110-5 via steps ST110-1 and ST110-3, and menu code information (menu code number) is assigned. Audio output indicating that it is not. As the audio output, the code information “8200” of the audio file 300 is used to output a sound such as “No menu code information assigned”. For example, in the maintenance mode, a voice such as “Menu code information is not assigned” is output. In the normal mode, when a product on the menu sheet 200 is touched, “Since the store clerk is called, please wait a little. Please output ". In the case of the normal mode, if the clerk called by the voice “Please wait for the clerk for a while” switches the order input terminal device 100 to the maintenance mode and touches the product, the menu corresponding to the code information It can be easily confirmed by voice that code information is not assigned. Then, for example, by confirming a correspondence table of separately prepared code information, menu code information, and product name, and touching the menu code information of the product for which the correspondence table is not registered with the order input terminal device 100, the product The product file 250 to which the menu code information and the like are added is created and updated. In addition, at the time of this update, if the process which inputs the order of the order goods which a customer desires is performed, an order can be input still more rapidly. Further, the clerk who is called by voice switches the order input terminal device 100 to the maintenance mode and updates the product file 250. However, the present invention is not limited to this. For example, the order input terminal device 100 automatically enters the maintenance mode. When switching to maintenance mode, the customer is notified that the menu code information not registered in the correspondence table is touched by voice, and the menu code information is touched by the customer. The product file 250 may be updated in association with the information, and an order product desired by the customer may be input. As described above, when the method combining the normal mode and the maintenance mode is adopted, the creation and updating of the product file 250 of the order input terminal device 100 and the input of the ordered product desired by the customer are quickly performed according to the setting situation. Can be done.

  In the normal mode, menu code information (menu code number) is assigned, and if the voice data for reading the name of the product corresponding to the menu code information (menu code number) is not assigned, the clerk Is received, the order of the product is received, the voice code “7700” of “Order received” is output, the order product desired by the customer is input, and the order controller 10 is processed. The order information is transmitted, and the store clerk is notified (transmitted) to the mobile terminal or the like possessed by the store clerk that voice data corresponding to the menu code information (menu code number) is not allocated. Good. In this way, by adopting a method that combines the normal mode and the maintenance mode, it is possible to quickly create and update the product file 250 of the order input terminal device 100 and input the order product desired by the customer according to the setting status. Can be done.

  As described above, according to the order input terminal device 100, after the product file (product master) 250 is distributed from the order controller 10 side (host side) to the order input terminal device 100, the order input terminal device 100 receives the order file. Even if the order input terminal device 100 does not have a display unit, whether or not the contents of the registered (stored) product file 250 and the code information of the menu sheet 200 are correctly associated with each other can be determined. For every 100, it is possible to easily confirm by voice, thereby preventing an order mistake due to a data setting error or the like for each order input terminal device 100, and order products desired by customers according to the setting status. You can enter quickly.

  In addition, since the order input terminal device 100 notifies the setting state by voice, it is possible to easily confirm a setting error individually by voice without being limited to a place, and re-registration to the order controller 10 side. The work can be performed quickly, and the customer can input the desired order product quickly.

  Further, as described above, if the code information and menu code information of the menu sheet 200 are assigned, even if there is no voice data corresponding to the name of the product, the order is accepted by replacing it with specific voice data. The order can be accepted promptly without inconvenience.

  The order input terminal device 100 is particularly suitable for use in the order input terminal device 100 that does not have a display unit because the above-mentioned printing mistakes and setting mistakes can be easily confirmed by voice.

  When the code information read from the menu sheet 200 by the order input terminal device 100 is not stored in the storage means of the order input terminal device 100, this code information corresponds to the menu code information, and the order input terminal As setting means (resetting means) stored in the storage means of the apparatus 100, the following setting means (resetting means) can be considered. That is, a setting sheet (not shown) is prepared separately, and the code information of product registration is read from the setting sheet by the order input terminal device 100, then the code information printed on the menu sheet 200 is read, and then the setting sheet is read. The printed menu code information is read, and the registration completion code information is read from the setting sheet. As a result, the code information and the menu code information are stored in correspondence in the storage means of the order input terminal device 100, and the stored information is transmitted to the order controller 10. The received order controller 10 registers the information in the own device and stores the sound data of the product name corresponding to the menu code information when the information is not registered in the own device. Then, the voice data of the product name corresponding to the menu code information of the product is transmitted to the order input terminal device 100 and stored in the storage means in the order input terminal device 100. When the product file 250 stored in the storage means in the order input terminal device 100 is simply not updated correctly (for example, when already registered in the order controller 10), the order controller 10 Information, menu code information, product name corresponding to the menu code information, audio data of the product, etc. are transmitted to the order input terminal device 100. The order input terminal device 100 receives the received code information, menu code information, etc. Based on the above, the product file 250 is updated. When voice data is stored in advance in the order input terminal device 100 or when a product name is notified by voice based on text data, only the product name (text data) corresponding to the menu code information is transmitted. You may do it.

  In the present embodiment, the pen code reader (order input terminal device 100) allows a dot code (code information, for example, in a matrix area of a transparent sheet corresponding to a print area related to a specific product printed on a print sheet. , No. 6301 to No. 6500) representative dot code (code information, for example, No. 6500), and the product code (menu code information, sirloin steak) corresponding to the dot code (code information). For example, 341) and code information (eg, 340) of an audio file are linked and stored in the storage unit, and the customer views the menu sheet 200, selects a product to order, and selects the product on the menu sheet 200. The code reader 104 of the order input terminal device 100 is tapped on the displayed part and the function key part. As a result, the code information is read (scanned) and the voice information of the code information (eg, 340) of the voice file of the product corresponding to the scanned dot code (code information) is obtained (eg, product name). The “sirloin steak”) is output from the speaker 106 as a voice, but the present invention is not limited to this. For example, a program for voice reproduction that reads out a text file by voice is registered (stored) in the order input terminal device 100. Alternatively, the code information (eg, 340) of the audio file and the audio information may not be stored, and the product name (eg, sirloin steak) stored in the order input terminal device 100 may be read out. As a result, there is no need to store voice information corresponding to code information (eg, 340) of the voice file in the order input terminal device 100, and the storage capacity of the order input terminal device 100 is not compressed. Product data can be stored. Therefore, it is possible to reduce the number of times of maintenance such as data replacement in accordance with the menu reform.

  Although the embodiments of the present invention have been described above, the present invention is not limited to the above-described embodiments, and various modifications can be made within the scope of the technical idea described in the claims and the specification and drawings. Is possible. It should be noted that any configuration not directly described in the specification and drawings is within the scope of the technical idea of the present invention as long as the effects and advantages of the present invention are exhibited. For example, the present invention is particularly effective when used in an order input terminal device that does not have a display unit, but may be applied to an order input terminal device that has a display unit in some cases.

1 Self-order system 10 Order controller (management device)
30 POS terminal (accounting terminal) 50 Wireless transceiver (communication means)
70 Kitchen printer (kitchen terminal) 90 LAN
100 Order Input Terminal Device (Order Input Terminal) 101 CPU
102 ROM 103 RAM
104 Code reader 105 Voice synthesis circuit 105a Voice adjustment circuit 106 Speaker 107 Wireless communication unit 108 USB I / F
109 Battery 110 LED Indicator 111 Motion Sensor 113 Bus 150 Cradle 180 External Network 200 Menu Sheet 201 Menu Area 203 Function Key Area 205a Volume Control Circuit 205 Voice Synthesizer Circuit 250 Product File 300 Audio File

Claims (8)

An acquisition means for acquiring invisible code information on a product portion printed on a menu sheet ;
Storage means for storing menu code information and voice information for uniquely identifying a product stored in association with the code information acquired by the acquisition means;
Determining means for determining the presence or absence of registered contents of menu code information and audio information corresponding to code information stored in the storage means;
A notifying means for notifying information based on a result determined by the determining means by voice ;
An order input system comprising: When the determination unit determines that there is a registered content of menu code information based on the code information acquired by the storage unit,
The order input system according to claim 1, wherein the notification unit notifies the voice data corresponding to the code information , predetermined sound, or guidance information by voice . When the determination unit determines that there is no registered content of menu code information based on the code information acquired by the storage unit,
The order input system according to claim 1 or 2, wherein the notification means notifies the predetermined guidance information corresponding to the code information by voice . The determination means determines the presence or absence of menu code information based on the code information;
The order input system according to claim 2 or 3, further comprising: a transmission unit configured to transmit order information based on the menu code information when the menu code information is present. A maintenance mode for determining a match state between the code information and the menu code information associated with the code information;
In the maintenance mode,
When the determination unit determines that there is registration information of menu code information and audio information based on the code information acquired by the storage unit,
2. The order input system according to claim 1, wherein the notification means notifies the menu code information corresponding to the code information and the name of the product or the code information by voice . A maintenance mode for determining a match state between the code information and the menu code information associated with the code information;
In the maintenance mode,
When the determination unit determines that there is registration content of the menu code information based on the code information acquired by the storage unit but there is no registration content of the audio information ,
The informing means informs that the menu code information and voice are not assigned, or informs the code information by voice,
When the determination unit determines that there is no registered content of menu code information based on the code information acquired by the storage unit,
6. The order input system according to claim 1 or 5, wherein the notification means notifies by voice that menu code information is not assigned . A computer as an order entry system
An acquisition means for acquiring invisible code information on a product portion printed on a menu sheet ;
Storage means for storing menu code information and voice information for uniquely identifying a product stored in association with the code information acquired by the acquisition means;
Determining means for determining the presence or absence of registered contents of menu code information and audio information corresponding to code information stored in the storage means;
A notifying means for notifying information based on a result determined by the determining means by voice ;
A program characterized by making it function. An order input method used in an order input system comprising an acquisition means, a storage means, a determination means, and a notification means,
An obtaining step by the obtaining means for obtaining the code information superimposed on the portion of the product printed on the menu sheet so as to be invisible ;
A storage step by the storage means for storing menu code information for uniquely identifying a product and audio information stored in association with the code information acquired by the acquisition step ;
A determining step by the determining means for determining the presence or absence of registration contents of menu code information and audio information corresponding to the code information stored in the storing step ;
A notifying step by the notifying means for notifying information based on the result determined in the determining step by voice ;
An order input method comprising:

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