JP6609858B2 - Care support device, care support method and program - Google Patents

Description

  The present invention relates to a care support apparatus, a care support method, and a program for supporting each caregiver when caregivers are cared for by a caregiver.

  Conventionally, in a care facility such as a nursing home for the elderly, large-scale care has been performed in which about 50 caregivers are collectively cared for by about 10 caregivers. However, in such a large-scale care, the individual needs of the care recipient cannot be sufficiently satisfied, and there are cases where the care service that can be satisfied by the care recipient cannot be provided.

  Therefore, in recent years, unit care has been performed in which about 5 caregivers and about 10 caregivers constitute one unit, and each unit cares for a plurality of caregivers (for example, Patent Documents). 1). According to unit care, compared to large-scale care, a caregiver can grasp the situation of each cared person in more detail, and thus can easily respond to individual needs of the cared person.

JP-A-2005-34438

  By the way, in unit care, since a care team is formed for every unit, a plurality of care teams are formed in one care facility. When providing care services that can be satisfied by all care recipients at a care facility through unit care, it is necessary to improve the level of care services provided by each care team and to increase the satisfaction of the care recipients. .

  In order to improve the level of care services, each caregiver obtains information obtained by observing the cared person (hereinafter also referred to as passive awareness), and the fact that each carer is associated with the cared person. It is important to share status information such as information (hereinafter also referred to as active awareness) with the entire care team. The sharing of status information about each cared person is usually performed, for example, at a meeting, or between carers who are nearby during the care.

  However, this kind of sharing tends to bias the state information that is characteristic of the cared person. For example, when overlooking state information to be confirmed about the cared person, no care service is received from any caregiver. It is difficult to provide a care service with a high degree of satisfaction for all the care recipients, such as when there are care recipients or when care services are biased toward specific status information or specific care recipients.

  An example of an object of the present invention is to provide a care support device, a care support method, and a program for solving the above-described problems and supporting caregivers not to be biased when caregivers are cared for by caregivers. It is to be.

In order to achieve the above object, a care support apparatus according to one aspect of the present invention includes:
A care support device that supports the caregiver when performing care for the care recipient by a caregiver,
An input receiving unit for receiving state information about the care recipient input by the caregiver;
A determination unit that aggregates the state information and determines a bias of the state information;
A presentation unit for presenting care support information based on the determination result;
Is provided.

Moreover, in order to achieve the said objective, the care support method in 1 side of this invention is the following.
A care support method for supporting the caregiver when performing care for the care recipient by a caregiver,
(A) receiving status information about the cared person input by the caregiver; and
(B) totaling the state information and determining a bias in the state information;
(C) presenting care support information based on the determination result; and
Is provided.

Furthermore, in order to achieve the above object, a program according to one aspect of the present invention is provided.
A program for assisting a caregiver in performing care for a care recipient by a caregiver,
On the computer,
(A) receiving status information about the cared person input by the caregiver; and
(B) totaling the state information and determining a bias in the state information;
(C) presenting care support information based on the determination result; and
Is executed.

  ADVANTAGE OF THE INVENTION According to this invention, when performing care of a care receiver by a caregiver, it is possible to support the care work by each caregiver not to be biased by determining and presenting the bias of the input state information.

FIG. 1 is a block diagram showing a schematic configuration of a care support apparatus according to an embodiment of the present invention. FIG. 2 is a block diagram specifically showing the configuration of the care support apparatus according to the present embodiment. FIG. 3 is a flowchart showing the operation of the care support apparatus according to the embodiment of the present invention. FIG. 4 is a block diagram illustrating an example of a computer that realizes the care support apparatus according to the embodiment of the present invention.

(Embodiment)
Hereinafter, a care support device, a care support method, and a program according to an embodiment of the present invention will be described with reference to FIGS.

[Device configuration]
First, the configuration of the care support apparatus will be described with reference to FIG. FIG. 1 is a block diagram showing a schematic configuration of a care support apparatus 10 according to an embodiment of the present invention. The care support device 10 can be used, for example, when a plurality of care recipients 30a to 30e are cared for by a plurality of caregivers 20a to 20c. More specifically, the care support device 10 can be used to support the care work of the caregivers 20a to 20c.

  Referring to FIG. 1, care support device 10 in the present embodiment includes an input receiving unit 11, a determination unit 12, and a presentation unit 13.

  The input reception unit 11 receives state information regarding the states of the plurality of care recipients 30a to 30e input by the plurality of caregivers 20a to 20c.

  The determination unit 12 aggregates the state information transmitted from the input reception unit 11 and determines the bias of the state information.

  The presentation unit 13 presents care support information based on the determination result by the determination unit 12.

  According to the present embodiment, when a care recipient is cared for by a plurality of caregivers, care work by each caregiver can be supported.

  In the present embodiment, a case has been described in which a plurality of care recipients 30a to 30e are cared for by a plurality of caregivers 20a to 20c, but the present invention is not limited to such an embodiment. That is, even when a single caregiver provides care for a single or a plurality of care recipients, and when a plurality of caregivers provide care for a single caregiver, the care support apparatus 10 according to the present embodiment is used. Can be used. In addition, a caregiver includes not only a care worker who performs care as a business, but also a close relative such as a family member or relative of the care recipient, the relative is also included in the caregiver. As described above, the care support device 10 according to the present embodiment is configured so that the caregiver's close relative performs care for the care recipient alone in home care, or the care receiver's close relative in the home care provides the care staff. It can also be used when caring for a care recipient in collaboration with the caregiver. In addition, the care recipient is not limited to those who have been certified as requiring care (certification requiring support), and includes those who need certain care or support even if they are not certified. Further, the use place of the care support device 10 is not limited to a care facility such as a hospital or a nursing home, but also includes a home of a care recipient or a family member thereof.

  Next, the configuration of the care support apparatus 10 in the present embodiment will be specifically described. FIG. 2 is a block diagram specifically showing the configuration of the care support apparatus 10 in the present embodiment. In the following, a case where the care support apparatus 10 is used in unit care in which a plurality of units are organized by a plurality of caregivers and a plurality of care recipients will be described.

  In the example shown in FIG. 2, a unit 51 is formed by a plurality of caregivers 21A to 26A and a plurality of care recipients 31A to 39A, and a unit 52 is formed by a plurality of caregivers 21B to 26B and a plurality of care receivers 31B to 39B. It is organized. Further, a care team 61 is formed by a plurality of caregivers 21A to 26A, and a care team 62 is formed by a plurality of caregivers 21B to 26B. In the unit 51, the caregivers 31 </ b> A to 39 </ b> A are cared for by the care team 61, and in the unit 52, the caregivers 31 </ b> B to 39 </ b> B are cared for by the care team 62. The plurality of caregivers 21A to 26A and 21B to 26B each carry the terminal device 40. The terminal device 40 is, for example, a portable terminal device such as a tablet terminal or a smartphone. Each terminal device 40 is connected to the care support device 10 via a network (not shown).

In the care support device 10, the status information of the care recipients 31 </ b> A to 39 </ b> A and 31 </ b> B to 39 </ b> B input by the caregivers 21 </ b> A to 26 </ b> A and 21 </ b> B to 26 </ b> B to the terminal device 40 is transmitted to the input reception unit 11 of the care support device 10. The The state information is, for example, caregivers 21A to 26A, 21.
B to 26B are input to the terminal device 40 and transmitted from the terminal device to the input receiving unit 11. The input reception unit 11 receives the state information transmitted from the terminal device 40 and transmits the state information to the determination unit 12.

  In the present embodiment, for example, the state information is information obtained by the caregivers 21A to 26A and 21B to 26B observing the care recipients 31A to 39A and 31B to 39B (hereinafter also referred to as passive awareness). And information (hereinafter, also referred to as active awareness) obtained by the caregivers 21A to 26A and 21B to 26B being associated with the care recipients 31A to 39A and 31B to 39B. The passive awareness includes, for example, the self-speaking of the care recipients 31A to 39A and 31B to 39B, the expression of joy, the expression of sadness, and the like. The active awareness includes information such as bathing, excretion, and meals of the care recipients 31A to 39A and 31B to 39B. For example, the caregiver 21A who notices the monologue of the cared person 31A inputs information indicating that the cared person 31A is speaking alone as the status information of the cared person 31A. In addition, when the care giver 25B helps the care recipient 37B to bathe, information indicating that the care recipient 37B has taken a bath is input as the status information of the care recipient 37B. Note that the content of the state information to be input is not limited to the above-described example, and may be appropriately changed according to the level (classification) of the care-requiring states of the care recipients 31A to 39A and 31B to 39B, for example. Further, only one of passive awareness and active awareness may be used as the state information.

  The determination unit 12 determines the bias of the state information input by the caregivers 21A to 26A and 21B to 26B based on the state information transmitted from the input reception unit 11. At this time, regarding the status information of each of the care recipients 31A to 39A and 31B to 39B input by the caregivers 21A to 26A and 21B to 26B, the type, number and attributes of the status information (passive awareness / active awareness) It is preferable to determine the bias of the state information based on one or more types selected from the attributes for each content such as the attribute according to the importance of the state information) and the identification information of the care recipient.

  For example, the determination unit 12 determines the bias of the state information regarding the input of the specific caregiver 21A. For example, when there is a bias in the type of state information input by a specific caregiver 21A, a bias in the number of cases, and a bias in attributes, these are determined as a bias in state information in the specific caregiver 21A. Alternatively, the specific caregiver 21A may identify state information that has not been input for the specific caregiver 31A, and may determine this as the bias of the state information in the specific caregiver 21A. Furthermore, for example, when there is a cared person for whom the specific caregiver 21A has not input the information information, the determination unit 12 specifies identification information (name, identification number, etc.) of the cared person, You may determine it as a bias | inclination of the state information in specific caregiver 21A.

  The determination unit 12 determines the bias of the state information regarding the inputs of all the caregivers 21 </ b> A to 26 </ b> A belonging to the care team 61. For example, based on the state information input by all the caregivers 21 </ b> A to 26 </ b> A belonging to the care team 61, when there is a bias in the type of the state information, a bias in the number of cases, and a bias in the attributes, these are in the care team 61. It is determined as a bias in the state information. Further, all the caregivers 21A to 26A belonging to the care team 61 may specify uninput state information for the specific caregiver 31A and determine it as a bias of the state information in the care team 61. Furthermore, for example, when there is a care receiver with a small number of information information input by all the caregivers 21A to 26A belonging to the care team 61, the determination unit 12 identifies the care receiver identification information (name, identification number). And the like may be determined as the bias of the state information in the care team 61.

In addition, since the states of the care recipients 31A to 39A and 31B to 39B are changing every moment, regarding the bias of the state information, the time at which the caregivers 21A to 26A input the state information is taken into account within a predetermined time. It is preferable to determine the bias of the state information. The range of the predetermined time depends on input conditions such as the type of state information, the past state information of the care recipients 31A to 39A, 31B to 39B (ease of change of state, etc.), and the level (category) of the state requiring care. What is necessary is just to set suitably according to.

  The presenting unit 13 presents, to the caregiver, care support information indicating which of the care recipients should pay attention based on the determination result by the determination unit 12. The care support information does not have to be provided for “which caregiver”, “which care recipient”, and “what”. For example, care support information is displayed (output) on a predetermined display device. Examples of the predetermined display device include a display device such as a liquid crystal display device in addition to the terminal device 40 carried by the caregiver. The presenting unit 13 presents the state information itself as the care support information when there is uninput state information about the specific care recipient 35A as the bias of the number of the state information (for example, “care recipient”). No information about the facial expression of person 35A was entered. ”). For example, when there is a bias in the attribute of the input state information, the care support information based on the bias in the attribute is presented (for example, “active awareness input is insufficient”). For example, when there is a cared person 35A for whom a specific caregiver 21A has not input state information, the identification information of the cared person 35A whose state information has not been input is displayed as care support information (for example, “ Also pay attention to caregiver 35A. ”).

  The presentation unit 13 presents care support information to a caregiver selected from among a plurality of caregivers 21A to 26A and 21B to 26B. For example, when presenting the bias of the state information input by a specific caregiver 25A, it may be presented to the caregiver 25A himself or may be presented to the caregiver of the leader of the care team 61. . Moreover, when presenting the bias of the state information of the entire care team 61, it may be presented to all or a part of the caregivers 21 </ b> A to 26 </ b> A belonging to the care team 61, or to the caregiver who is the leader of the care team 61. It may be presented. The presentation time may be at the time of providing a care service, at a break or at a meeting.

  As described above, according to the present embodiment, each caregiver can apply the bias of the state information input by himself / herself to the bias of the state information input by the caregiver belonging to the care team to which he belongs. Therefore, it is possible to improve the level of care service provided by each care team.

[Operation of care support device]
Next, operation | movement of the care support apparatus 10 in embodiment of this invention is demonstrated using FIG. In the following description, FIG.

  Moreover, in this Embodiment, the care support method of each caregiver is implemented by operating the care support apparatus 10. Therefore, the description of the care support method in the present embodiment is replaced with the following description of the operation of the care support device 10.

  FIG. 3 is a flowchart showing the operation of the care support apparatus 10 according to the embodiment of the present invention.

  With reference to FIG. 3, first, the input reception part 11 acquires the status information transmitted from the some terminal device 40 (step S1). Next, the determination unit 12 aggregates the state information transmitted from the input reception unit 11, and determines the bias of the state information (step S2). In the present embodiment, the bias of the state information within a predetermined time is determined in consideration of the time when the caregivers 21A to 26A input the state information. For example, status information for a period of 1 hour, 1 day, 1 week, etc. may be totaled to determine the bias of the status information. These periods may be set as appropriate depending on the type of state information, attributes, and the like.

Next, the presentation unit 13 presents care support information based on the determination result by the determination unit 12 (
Step S4). More specifically, care support information is displayed (output) on a predetermined display device. Examples of the predetermined display device include a display device such as a liquid crystal display device in addition to the terminal device 40 carried by the caregiver. The display example of the care support information is as described above.

  As described above, according to the present embodiment, each caregiver can apply the bias of the state information input by himself / herself to the bias of the state information input by the caregiver belonging to the care team to which he belongs. Therefore, it is possible to improve the level of care service provided by each care team.

[program]
The program in the embodiment of the present invention may be a program that causes a computer to execute the steps shown in FIG. By installing and executing this program on a computer, the care support apparatus 10 and the care support method in the present embodiment can be realized. In this case, a CPU (Central Processing Unit) of the computer functions as the input reception unit 11, the determination unit 12, and the presentation unit 13, and performs processing.

  Here, a computer that realizes the care support apparatus 10 by executing the program according to the present embodiment will be described with reference to FIG. FIG. 4 is a block diagram illustrating an example of a computer that realizes the care support apparatus according to the embodiment of the present invention.

  As shown in FIG. 4, the computer 110 includes a CPU 111, a main memory 112, a storage device 113, an input interface 114, a display controller 115, a data reader / writer 116, and a communication interface 117. These units are connected to each other via a bus 121 so that data communication is possible.

  The CPU 111 performs various calculations by developing the program (code) in the present embodiment stored in the storage device 113 in the main memory 112 and executing them in a predetermined order. The main memory 112 is typically a volatile storage device such as a DRAM (Dynamic Random Access Memory). Further, the program in the present embodiment is provided in a state of being stored in a computer-readable recording medium 120. Note that the program in the present embodiment may be distributed on the Internet connected via the communication interface 117.

  Specific examples of the storage device 113 include a hard disk drive and a semiconductor storage device such as a flash memory. The input interface 114 mediates data transmission between the CPU 111 and an input device 118 such as a keyboard and a mouse. The display controller 115 is connected to the display device 119 and controls display on the display device 119.

  The data reader / writer 116 mediates data transmission between the CPU 111 and the recording medium 120, and reads a program from the recording medium 120 and writes a processing result in the computer 110 to the recording medium 120. The communication interface 117 mediates data transmission between the CPU 111 and another computer.

  Specific examples of the recording medium 120 include general-purpose semiconductor storage devices such as CF (Compact Flash (registered trademark)) and SD (Secure Digital), magnetic storage media such as a flexible disk, or CD- An optical storage medium such as ROM (Compact Disk Read Only Memory) can be used.

  ADVANTAGE OF THE INVENTION According to this invention, when caregiver care is performed by a caregiver, it is possible to assist the caregiver's care work from being biased by determining and presenting the bias of the input state information.

DESCRIPTION OF SYMBOLS 10 Care support apparatus 11 Input reception part 12 Judgment part 13 Presentation part 20a-20c Caregiver 21A-26A Caregiver 21B-26B Caregiver 30a-30e Caregiver 31A-39A Caregiver 31B-39B Caregiver 40 Terminal device 51, 52 Unit 61, 62 Care team 110 Computer 111 CPU
112 Main Memory 113 Storage Device 114 Input Interface 115 Display Controller 116 Data Reader / Writer 117 Communication Interface 118 Input Device 119 Display Device 120 Recording Medium 121 Bus

Claims (3)

A care support device that supports the caregiver when performing care for the care recipient by a caregiver,
An input receiving unit for receiving state information about the care recipient input by the caregiver;
A determination unit that aggregates the state information and determines a bias of the state information;
A presentation unit for presenting care support information based on the determination result;
Equipped with a,
The determination unit determines the bias of the state information based on the type, number and attributes of the state information input by the caregiver, and one or more types selected from the identification information of the care recipient,
When caring for a care recipient by multiple caregivers,
The presentation part, on the basis of the result of the determination, in which a caregiver, you presented a long-term care support information that what should direct the attention of how the care, nursing support device. A care support method for supporting the caregiver when performing care for the care recipient by a caregiver,
(A) receiving, by a computer, status information about the cared person input by the caregiver;
(B) Aggregating the state information by the computer and determining a bias in the state information;
(C) presenting care support information based on the determination result by the computer ; and
Equipped with a,
In the step (b), the bias of the state information is determined based on the type, number and attributes of the state information input by the caregiver, and one or more types selected from the identification information of the care recipient,
When caring for a care recipient by multiple caregivers,
In said step of (c), based on the determination result, to which caregiver, you come care support information that what should attention of which the care, care support method. A program for assisting a caregiver in performing care for a care recipient by a caregiver,
On the computer,
(A) receiving status information about the cared person input by the caregiver; and
(B) totaling the state information and determining a bias in the state information;
(C) presenting care support information based on the determination result; and
Was executed,
In the step (b), the bias of the state information is determined based on the type, number and attributes of the state information input by the caregiver, and one or more types selected from the identification information of the care recipient,
When caring for a care recipient by multiple caregivers,
In said step of (c), based on the determination result, to which caregiver, you come care support information that what should attention of which the care program.

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