JP6671649B2 - Information processing device - Google Patents

Description

  The present invention relates to an information processing device.

  2. Description of the Related Art Conventionally, there has been proposed a destination input device that supports input of a user by presenting destination group information when the user inputs a destination address of an e-mail (for example, see Patent Document 1). The destination input device detects a destination group corresponding to the destination address based on the destination address input by the user, presents the destination group information to the user, and allows the user to select a destination address from the destination group. It is intended to reduce user input work.

JP 2013-246798 A

  However, in the conventional destination input device, since the user selects a destination address from the presented destination group, if the user makes a mistake in the selection, a transmission omission occurs or an incorrect destination is transmitted. Since the possibility cannot be excluded, it is difficult to sufficiently increase the reliability of the destination input.

  SUMMARY OF THE INVENTION It is an object of the present invention to provide an information processing apparatus capable of improving reliability when setting a destination of a message.

  The information processing apparatus of the present invention is an information processing apparatus that automatically selects a message transmission destination by selecting from a plurality of pieces of supplier information stored in a database. At least the related party information indicating the related party related to the supplier is included, and when creating a message related to the specific supplier, the information of the specific supplier is included in the related party information from the transmission destination to the supplier. It is characterized by being excluded.

  According to such an aspect of the invention, when creating a message related to a specific business partner, by excluding the business partner included in the related party information from the specific business partner information, the specific business partner and the specific business partner It is possible to prevent a message from being sent to a related business partner. Therefore, for example, do not send a message about a specific business partner to a business partner that has a certain relationship with the specific business partner, such as a specific business partner's subsidiary or affiliated company, subcontractor, subcontractor, partner, etc. The message content can be prevented from being transmitted to a specific business partner via the business partner. By automatically determining the transmission destination based on the relation destination information stored in the database in this way, it is possible to eliminate the setting variation due to the user's selection and improve the reliability of the transmission destination setting. it can.

  At this time, in the present invention, it is preferable that the related party information includes competition information indicating a business competitive relationship with the related party.

  According to such a configuration, competition information with a business partner having a business competitive relationship is stored in the business partner information. In the case of becoming a business partner, it is possible to prevent a message relating to the specific business partner from being double-transmitted to the business partner. Accordingly, it is possible to prevent information from being transmitted to a specific business partner in a competitive relationship, and to prevent the business transaction relationship from being damaged.

  Further, in the present invention, it is preferable that the related party information is stored including a domain name of the related party.

  According to such a configuration, since the related party information is stored including the domain name of the related party, the accuracy of the information for specifying the related party can be improved. That is, when the information of the related party is electronically stored, various kinds of information such as a company name, an address, and the names of representatives and persons in charge may be described in the related party information as keywords, but the domain name is URL ( Since it is used uniformly for a Uniform Resource Locator, an e-mail address, etc., it is possible to specify a related party effectively and reliably.

  Further, in the present invention, the plurality of supplier information includes attribute information including the business type information and the business relationship information of each business partner, and determines the transmission destination of the message based on the business type information and the business relationship information. It is preferred to extract.

  According to such a configuration, by extracting the transmission destination of the message based on the business type information and the business relationship information of the business partner, the transmission destination can be efficiently extracted according to the content of the message to be transmitted, The destination can be determined accurately.

  Further, in the present invention, the message is an e-mail, the destination is an e-mail address, and when transmitting the e-mail, a broadcast mail to a plurality of e-mail addresses, or It is preferable to provide a selecting means for selecting whether to use a blind carbon copy.

  According to such a configuration, by selecting either a broadcast mail or a blind carbon copy (BCC) according to the content of the e-mail to be transmitted, it is possible to easily inform the supplier of the transmission intention. Here, as the broadcast mail, an individual e-mail addressed to each of a plurality of destinations is transmitted, and if such a broadcast mail is selected, an important message transmitted only to the business partner is transmitted. To the destination. On the other hand, if BCC is used, the possibility of transmission to another business partner can be transmitted to the transmission destination.

Schematic configuration diagram of an information processing apparatus according to an embodiment of the present invention Diagram showing exchange of information with a business partner using the information processing device The figure which shows the display screen of the supplier information in the said information processing apparatus The figure which shows the display screen of the supplier detailed information in the said supplier information The figure which shows the mail creation screen using the said information processing apparatus The figure which shows the destination extraction screen which used the said information processing apparatus FIG. 4 is a diagram showing a display screen of a destination extraction result using the information processing apparatus.

Hereinafter, an embodiment of the present invention will be described with reference to the drawings.
FIG. 1 is a schematic configuration diagram of a mail transmission support device as an information processing device according to the present embodiment.
As shown in FIG. 1, the mail transmission support device 1 is connected to a plurality of PCs 11 in the company via a LAN (Local Area Network) 10 and to a public network (for example, the Internet). I have. A mail server such as an SMTP (Simple Mail Transfer Protocol) server or a POP (Post Office Protocol) server (not shown) is provided on the LAN 10 or the public network. An e-mail is sent and received between the two.

  The mail transmission support device 1 supports setting of a transmission destination when an electronic mail message is transmitted from the person-in-charge PC 11 to the business partner 20. That is, the personal computer 11 can set the destination of the e-mail by accessing the mail transmission support device 1 and obtaining information.

  The mail transmission support device 1 is configured by a server device installed in the LAN 10 and includes a control unit 2 including a CPU (Central Processing Unit) for executing a predetermined program, a database 3 for storing various information, and the like. It includes a ledger management unit 4, a mail creation unit 5, a destination setting unit 6, a mail transmission unit 7, and a setting storage unit 8 that operate based on a command from the control unit 2. In addition, the ledger management unit 4, the mail creation unit 5, the destination setting unit 6, the mail transmission unit 7, and the setting storage unit 8 may be configured by independent devices, or may be configured by one or a plurality of devices. Alternatively, the control unit 2 may be configured by a program incorporated in the server device and executed by the control unit 2.

  The database 3 is configured to be able to write and read various information based on instructions from the control unit 2. The database 2 stores a plurality of business ledgers 30 as business partner information in which information on a plurality of business partners 20 (for example, business partners 21 to 28 shown in FIG. 2) is stored. In the plurality of business ledgers 30, detailed information of the business partners 21 to 28, attribute information 31 indicating the attributes of the business partners 21 to 28, and a relationship indicating the related parties related to the business partners 21 to 28 are provided. And destination information 32 at least.

FIG. 2 is a diagram illustrating exchange of information with a business partner using the information processing apparatus.
As shown in FIG. 2, the mail transmission support device 1 is used to control transmission and reception of messages by e-mail between a plurality of business partners (company A to company H) 21 to 28 having a business relationship with the company. Is done. Here, the business partner (Company A) 21 is a customer who is a business request source for the company, and a case where the business partner (Company A) 21 receives a business request from the business partner (Company A) 21 is illustrated. The business partners (company B to company H) 22 to 28 are subcontractors who are business requesters for the company, and request all or part of the business requested by the business partner (company A) 21 by e-mail. Has become a candidate.

  Further, out of the plurality of subcontractors (company B to company H) 22 to 28, the business partner (company B) 22 and the business partner (company H) 28 Have a competitive relationship in business. That is, the business partner (company B) 22 and business partner (company H) 28 are subsidiaries or affiliates of the business partner (company A) 21, or the business from the business partner (company A) 21 is constantly performed. Alternatively, when an order is regularly received, the business partner (company A) 21 is a specific business partner when viewed through the business partner (company B) 22 and the business partner (company H) 28. When such a business partner (company A) 21 requests a business, an e-mail message of the request is transmitted to the business partner (company B) 22 and the business partner (company H) 28 which are in a competitive relationship. In such a case, there may be a business request from the business partner (company A) 21, and there is a possibility that the data will be transmitted twice.

  Under the above conditions, the mail transmission support device 1 of the present embodiment excludes the business partner (company B) 22 and the business partner (company H) 28 from the transmission destination candidates, and leaves the business partner (C (Company to Company G) The transmission destination of the e-mail is set so that the business request message is transmitted to 23 to 27. The specific operation of the mail transmission support device 1 will be described below with reference to FIGS.

  The ledger management unit 4 causes the contents of the supplier ledger 30 to be displayed on the monitor of the responsible PC 11. In addition, the ledger management unit 4 adds a new business partner ledger 30 to the database 2, updates the contents of the business ledger 30 based on an operation from a manager or a person in charge, and determines whether or not it is unnecessary. The management of the business partner ledger 30 is performed, for example, the business ledger 30 is deleted.

FIG. 3 is a diagram illustrating a display screen of supplier information in the information processing apparatus.
As shown in FIG. 3, the display screen of the business ledger 30 as the business partner information includes a list display unit 33 that displays a plurality of business partners 20 in a list format, and a general display that displays general information of each business partner 20. And an information display unit 34. The list display section 33 displays the codes of the business partners (company A to company H) 21 to 28, the name of the person in charge, and the company name. When one company (Company C in FIG. 3) is clicked and selected from the list display section 33, general information of the selected supplier is displayed on the general information display section.

  The code of the selected supplier (company C) 23, the name of the person in charge, the company name, the company address, the telephone number, the FAX number, the URL, the e-mail address, etc. are displayed on the general information display section 34, if necessary. It can be edited accordingly. Further, the general information display section 34 is provided with a transaction relation selection section 35 for selecting the transaction relation information included in the attribute information 31 of the business partner (company C) 23. The business relationship information is information indicating the business relationship between the business partner and the company. In the present embodiment, “customer” is input to the attribute information 31 of the business partner (company A) 21 and the business partner ( “Subcontract” is input in the attribute information 31 of the (company B to company H) 22 to 28.

  Further, the general information display section 34 is provided with operation buttons 36 for displaying attribute information 31 and related party information 32 as detailed information of the selected supplier. When the operation button 36 is clicked, a screen for displaying and editing the detailed information of the supplier is displayed.

FIG. 4 is a diagram showing a display screen of supplier detailed information in the supplier information.
As shown in FIG. 4, the display screen of the detailed list 37 as the supplier detailed information includes a selection unit 371 for displaying a selection symbol (solid triangle), an attribute name display unit 372 for displaying the attribute name, and An attribute value display unit 373 for displaying the attribute value of the attribute is provided in a table format. An edit button 374 for editing the attribute value of the attribute selected by the selection unit 371 and a cancel button 375 for closing the display screen of the detailed list 37 are provided below the detailed list 37. I have.

  The information included in the attribute information 31 of the business partner detailed information includes the business relation information 311 indicating “customer” or “subcontract” selected by the above-mentioned business relation selection unit 35, and five levels of priority A to E. , And industry information 313 indicating the type of business that can be performed by the business partner are displayed in the detailed list 37. The transaction relationship information 311, the priority information 312, and the business type information 313 are used as extraction conditions when extracting a transmission destination of a business request message described later.

  In addition, as the information included in the related party information 32 of the supplier detailed information, competition information 321 that can be in a competitive relationship with the company via the supplier is displayed in the detail list 37. The competition information 321 is stored as a company name or a domain name, which is information on a business partner. For example, the competition information 321 of the business partner (company B) 22 or the business partner (company H) 28 describes “aaaa” which is the domain name of the business partner (company A) 21.

FIG. 5 is a diagram showing a mail creation screen using the information processing device.
The mail creation unit 5 displays a mail creation screen 40 on the monitor of the staff member PC 11 and creates an email based on an operation from the staff member PC 11. As shown in FIG. 5, a mail creation screen 40 includes a destination button 41 for setting a destination of an e-mail, an address display section 42 for displaying an e-mail address of the set destination, and an e-mail A subject input unit 43 for inputting a subject, a text input unit 44 for inputting a text of the e-mail, an attachment file selection unit 45 for selecting an attached file to be attached to the e-mail, and the created e-mail A transmission operation unit 46 for instructing transmission, test transmission, and saving of the e-mail, and a cancel button 47 for canceling creation of an e-mail are provided.

  Further, the mail creation screen 40 includes a transmission selection unit 48 for selecting whether or not to transmit the created e-mail to the company, and whether the e-mail to be transmitted to a plurality of business partners is a broadcast mail. A mail type selection unit 49 is provided as selection means for selecting whether to use blind carbon copy (Bcc). If the check box is checked in the in-house transmission selection section 48, the same e-mail to be transmitted to the supplier is also transmitted to a predetermined e-mail address of the in-house. If "broadcast" is selected in the mail type selection section 49, individual electronic mail addressed to each of the plurality of destinations is transmitted. If "Bcc" is selected in the mail type selection unit 49, an electronic mail in which other transmission destinations cannot be seen from each of the plurality of transmission destinations is transmitted.

FIG. 6 is a diagram illustrating a destination extraction screen using the information processing apparatus.
When the destination button 41 is clicked on the mail creation screen 40, the destination setting unit 6 displays the destination extraction screen 50 on the monitor of the PC 11 for the person in charge, and sends the destination of the e-mail based on the operation from the PC 11 for the person in charge. Set. As shown in FIG. 6, the destination extraction screen 50 is provided with a condition button 51 for inputting a condition for extracting a destination of an e-mail and an extraction result button 52 for displaying an extraction result. Have been. When the condition button 51 is clicked, a plurality of condition input sections 53 for inputting extraction conditions are displayed.

  The plurality of condition input units 53 include an attribute name selection unit 531 for selecting and displaying the attribute names of the detailed list 37 described above, an attribute value selection unit 532 for selecting and displaying the attribute values of the detailed list 37, respectively. An inclusion relation selection unit 533 for selecting and displaying the inclusion relation between the attribute name and the attribute value, and a designation button 534 for designating the attribute name, the attribute value, and the inclusion relation are provided. That is, when the designation button 534 is clicked, a designation screen (not shown) is opened. In this designation screen, an attribute name and an attribute value are selected, and by specifying their inclusion relation, attribute information to be extracted in the condition input unit 53 31 and the conditions of the related party information 32 are set.

  Specifically, three extraction conditions are set on the destination extraction screen 50 shown in FIG. The first condition input unit 53 (extraction condition 1) “includes the attribute value“ subcontract ”in the attribute name“ (customer / subcontract / state) category ”as the transaction relation information 311 of the business partner attribute information 31. Is set. In the second condition input unit 53 (extraction condition 2), the attribute value “yes” is assigned to the attribute name “WEB / OPEN / Win application (yes / no)” as the business type information 313 of the attribute information 31 of the supplier. The condition "include" is set. In the third condition input unit 53 (extraction condition 3), the attribute value “aaaa” is added to the attribute name “competition list (domain company name portion)” as the competition information 321 as the related party information 32 of the business partner. "Not included" is set.

  When the extraction result button 52 is clicked while the extraction condition is input to the condition input unit 53 as described above, the destination setting unit 6 searches the business ledger 30 stored in the database 3 and checks all three extraction conditions. Satisfied business partners are extracted, and the extracted business partner codes are stored in the setting storage unit 8. As a result, the business partners (company B, company H) 22 and 28 in which the domain name “aaaa” of the business partner (company A) 21 is described in the competition information 321 match the extraction conditions 1 and 2. However, since it does not match the extraction condition 3, it is excluded.

FIG. 7 is a diagram illustrating a display screen of a destination extraction result using the information processing apparatus.
The destination setting unit 6 displays the destination extraction result 60 on the monitor of the personal computer 11. As shown in FIG. 7, in the destination extraction result 60, business partners (company C to company G) 23 to 27 satisfying the extraction condition are displayed as an extraction result list 61. The extraction result list 61 includes a selection unit 611 that displays a selection symbol (black triangle), codes of the business partners (company C to company G) 23 to 27, an e-mail address, a company name, and a person in charge. , And transaction relationship information 311 are displayed.

  In the destination extraction result 60, below the extraction result list 61, a display button 62 for displaying the detailed information of the business partner and a button for approving the extracted business partners (company C to company G) 23 to 27 are displayed. An OK button 63 and a cancel button 64 for returning to the destination extraction screen 50 are provided. When the display button 62 is clicked while the supplier is selected by the selection unit 611, a detailed list 37 of the selected supplier is displayed (see FIG. 4). When the OK button 63 is clicked, the screen returns to the mail creation screen 40 shown in FIG. 5, and the e-mail addresses of the extracted business partners (company C to company G) 23 to 27 are input to the address display unit 42.

  In the e-mail creation screen 40 shown in FIG. 5, the subject of the e-mail is input to the subject input section 43, the text is input to the text input section 44, and the attached file is selected by the attached file selection section 45 as necessary. After the mail is created, a process for the created email is selected by the transmission operation unit 46. The transmission operation unit 46 is provided with a transmission button 461, a test transmission button 462, and a save button 463.

  The mail transmitting unit 7 processes the electronic mail in response to the click of each of the buttons 461, 462, 463. That is, when the transmission button 461 is clicked, the mail transmission unit 7 transmits the e-mail to the transmission destination entered in the address display unit 42, and when the transmission selection unit 48 for the company is checked, the e-mail is transmitted. The e-mail is also sent to the company's designated address. When the test transmission button 462 is clicked, the mail transmission unit 7 transmits an e-mail to a predetermined address of the company by test transmission. When the save button 463 is clicked, the mail transmission unit 7 temporarily stores the contents of the e-mail in the setting storage unit 8 as a draft.

  By the operation of the mail transmission support device 1 as described above, when the request business from the business partner (company A) 21 is transmitted to a plurality of subcontractors by e-mail, the business partner (company B to company H) 22 which is a subcontractor. , Excluding the business partners (company B, company H) 22 and 28, and setting the transmission destination of the e-mail, and transmitting a business request message to the business partners (company C to company G) 23 to 27 be able to.

According to the present embodiment, the following operations and effects can be obtained.
(1) The business partner (company A) 21 as a specific business partner excludes the business partners (company B, company H) 22 and 28 included in the related company information 32 as the competition information 321 from the transmission destination. A message can be prevented from being transmitted to the business partners (company B, company H) 22 and 28. Therefore, the transmission destination is set so that the message is not transmitted to the business partners (company B, company H) 22 and 28 which have a competitive relationship with the business partner (company A) 21 as the request source. The reliability of the setting can be improved.

(2) By not sending a message relating to the requested business from the business partner (company A) 21 as a specific business partner to the business partners (company B, company H) 22 and 28, the business partner (A) Company 21), and a similar request to business partners (Company B, Company H) 22 and 28 can prevent double transmission. Accordingly, it is possible to prevent information from being transmitted from the business partners (company B, company H) 22 and 28 to the business partner (company A) 21 having a competitive relationship, and to damage business relations in business. Can be prevented.

(3) Since the competition information 321 is stored including the domain name of the related party, the accuracy of the information for specifying the related party can be improved, and the related party can be specified effectively and reliably. Can be.

(4) By extracting the destination of the e-mail based on the business type information 313 and the business relationship information 311 of the business partner 20, the destination can be efficiently extracted according to the content of the e-mail to be transmitted. The destination can be determined accurately.

(5) By selecting whether the transmitted e-mail is to be a broadcast mail or a blind carbon copy by the mail type selection unit 49, it is possible to easily inform the business partner 20 of the transmission intention. That is, a broadcast mail can inform that the message is an important message to be transmitted only to each business partner, and a Bcc can convey the possibility of transmission to another business partner. .

[Modification of Embodiment]
It should be noted that the present invention is not limited to the above-described embodiment, and includes modifications and improvements as long as the object of the present invention can be achieved.
For example, in the above-described embodiment, the case where the information processing apparatus is the mail transmission support apparatus 1 has been described as an example. ) Can be used to automatically determine the destination of a message.

Although the e-mail transmission support device 1 of the above-described embodiment supports transmission of a message to another company that is an external business partner, the business partner is not limited to the other company but may be an organization such as another department in the company. It may be an individual or an individual, and can be used for individual-to-individual message transmission / reception.
Although the mail transmission support device 1 of the embodiment is configured by the server device installed in the LAN 10, the configuration is not limited thereto, and may be configured by the PC 11 for each person in charge. In this case, the database may be a storage device installed in the LAN 10 or an external storage device such as an HDD attached to the personal computer 11.

  In the mail transmission support device 1 of the embodiment, the related information 32 stores competition information 321 indicating a business competitive relationship with the related party, and transmits an e-mail based on the competitive information 321. Although the destination is extracted, the relation destination information is not limited to the competition information, and an arbitrary relation with the relation destination can be stored as information. Further, the competitive information 321 is not limited to the domain name of the related party, but may be any information that can specify the related party, or may be the related party information by combining a plurality of pieces of information.

  In the mail transmission support device 1 of the embodiment, the destination of the e-mail is extracted based on the attribute information 31 (the transaction relation information 311, the priority information 312, and the business type information 313) together with the relation destination information 32 (competition information 321). However, the transmission destination may be extracted based only on the related destination information. In the case of using attribute information, two types of information, that is, transaction-related information and business type information, are used together. However, even if an e-mail destination is extracted based on one of the transaction-related information and business type information, Good. Furthermore, the destination of the electronic mail may be extracted based on arbitrary attribute information without using the related destination information.

  In the mail transmission support device 1 of the above embodiment, a broadcast mail or a blind carbon copy (Bcc) can be selected as a method of transmitting an electronic mail. However, the electronic mail can be transmitted using only one of the broadcast mail and the Bcc. It may be one that sends an e-mail. Instead of a broadcast mail or Bcc, a destination that allows other destinations to be seen from each other or a transmission method using carbon copy (Cc) may be selected in the same manner as a normal electronic mail.

  INDUSTRIAL APPLICABILITY As described above, the present invention can be suitably used for an information processing apparatus that requires reliability when setting a message transmission destination.

DESCRIPTION OF SYMBOLS 1 E-mail transmission support apparatus 2 Control part 3 Database 4 Ledger management part 5 E-mail creation part 6 Destination setting part 7 E-mail transmission part 8 Setting storage part 10 LAN
11 PC
20 business partners 21 business partners (Company A, specific business partners)
22-28 Suppliers (Company B-Company H)
30 Supplier ledger (supplier information)
31 attribute information 32 related destination information 49 mail type selection section (selection means)
311 Business relation information 313 Industry information 321 Competition information

Claims (5)

An information processing apparatus that automatically selects a message transmission destination by selecting from a plurality of supplier information stored in a database,
The plurality of supplier information includes at least related party information indicating a related party related to each supplier,
An information processing apparatus, wherein when creating a message relating to a specific business partner, the business partner whose information on the specific business partner is included in the related-party information is excluded from transmission destinations. The information processing apparatus according to claim 1,
The information processing apparatus according to claim 1, wherein the related party information includes competition information indicating a business competitive relationship with the related party. The information processing device according to claim 1 or 2,
An information processing apparatus, wherein the related party information is stored including a domain name of the related party. The information processing apparatus according to any one of claims 1 to 3,
The plurality of supplier information includes attribute information including industry information and transaction relationship information of each supplier,
An information processing apparatus for extracting a destination of a message based on the business type information and the business relationship information. The information processing apparatus according to any one of claims 1 to 4,
The message is an email, the destination is an email address,
An information processing apparatus, comprising: a selection unit for selecting whether to send a broadcast mail or a blind carbon copy to a plurality of e-mail addresses when transmitting the e-mail.

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