JP6797012B2 - Information providing equipment, information providing method, and program - Google Patents

Description

The present invention relates to an information providing device, an information providing method, and a program.

Conventionally, the FP (Financial Planner) terminal refers to the basic data and household data of the member and sends the result of collation with the life plan to the member terminal as advice information, and the server issues the advice information for each FP terminal. Is disclosed, the result is quantified and further processed, points are converted for each FP, the points are totaled, and the FP is ranked based on the total points (see, for example, Patent Document 1).

Japanese Unexamined Patent Publication No. 2006-134005

However, even if the FP can provide information on the user's financial plan based on the user's income and expenditure and asset status, it is difficult to provide information that matches the actual situation of the user's life. In some cases.

The present invention has been made in consideration of such circumstances, and an object of the present invention is to provide an information providing device, an information providing method, and a program capable of providing information in accordance with the actual situation of the user. I will.

One aspect of the present invention is an extraction unit that extracts a second user from a first user who uses a predetermined service provided via a network, and a terminal device of the first user. It is an information providing device including a transmission / reception control unit that acquires an advice request from the user and transmits the acquired advice request to the terminal device of the second user.

According to one aspect of the present invention, it is possible to provide information in line with the actual situation of the user.

It is a block diagram of the information providing system 1 including the information providing apparatus 50. It is a figure which shows the functional structure of the terminal apparatus 10. It is a figure which shows the functional structure of the information providing apparatus 50. It is a figure which shows an example of the content information 62. It is a figure which shows an example of attribute information 64. It is a figure which shows a part of the contents of the household account book information 66. It is a figure which shows the other part of the contents of the household account book information 66. It is a figure which shows an example of the excellent person history information 68. It is a 1st sequence diagram which shows the process executed by an information providing system. It is the first flowchart which shows the flow of the process executed by the terminal apparatus of a general user. It is a figure which shows an example of the interface screen IM which a general user inputs information. It is a figure which shows an example of the proposal content displayed on the display part. It is a figure which shows an example of the interface screen IM2 of a recording tab. It is a 2nd sequence diagram which shows the process executed by an information providing system. It is a 2nd flowchart which shows the flow of the process executed by the terminal apparatus of a general user. It is a figure which shows an example of the interface screen IM3 which a general user inputs an advice request. It is a figure which shows the 1st example of the answer information displayed on the display part. It is a flowchart which shows the flow of the process executed by the information providing apparatus 50. It is a figure which shows an example of the interface screen IM5 which a general user selects a provider. It is a figure which shows the 2nd example of the answer information displayed on the display part.

Hereinafter, the information providing device, the information providing method, and the embodiment of the program of the present invention will be described with reference to the drawings. The information providing device is realized by, for example, one or more processors. The information providing device extracts a second user (hereinafter, provider) who provides answer information from the first user (hereinafter, general user) who uses the service provided via the network. It is a device that provides the answer information generated by the provider to the user after matching the general user and the provider. Details of such a function will be disclosed step by step by the following description.

[overall structure]
FIG. 1 is a configuration diagram of an information providing system 1 including an information providing device 50. The information providing system 1 includes, for example, one or more terminal devices 10 and one or more information providing devices 50. These components communicate with each other via the network NW. The network NW includes, for example, WAN (Wide Area Network), LAN (Local Area Network), the Internet, a dedicated line, a wireless base station, a provider, and the like.

[Terminal device]
The terminal device 10 is, for example, a mobile phone such as a smartphone, a tablet terminal, a PDA (Personal Digital Assistant), or the like. FIG. 2 is a diagram showing a functional configuration of the terminal device 10. The terminal device 10 includes, for example, a communication unit 12, a control unit 14, a touch panel unit 16, and a storage unit 20. The communication unit 12 communicates with another device via the network NW.

The control unit 14 is realized by, for example, a processor such as a CPU (Central Processing Unit) executing the household account book support application 22 stored in the storage unit 20. The household account book support application 22 may be downloaded from the application server via the network NW, or may be pre-installed in the terminal device 10 in advance. Further, the control unit 14 may be realized by hardware such as LSI (Large Scale Integration), ASIC (Application Specific Integrated Circuit), FPGA (Field-Programmable Gate Array), or by collaboration between software and hardware. It may be realized. The storage unit 20 is realized by, for example, a ROM (Read Only Memory), a flash memory, an SD card, a RAM (Random Access Memory), a register, or the like.

The touch panel unit 16 includes an operation unit that accepts an information input operation by the user and a display unit that displays the information. The terminal device 10 may include a mechanical switch or the like in addition to the operation unit of the touch panel unit 16.

The household account book support application 22 causes the terminal device 10 to display an interface screen for supporting the generation of an electronic household account book on the display unit and process the information input via the interface screen. It is a program to be executed. In addition, the household account book support application 22 displays the content transmitted by the information providing device 50 on the display unit. In other words, the household account book support application 22 is a program that provides an interface for receiving a household account book management service and a household account book support service. The household budget support service is a service that provides various advices and accepts consultations regarding household budgets.

Information about the electronic household account book generated by the household account book support application 22 of the terminal device 10 is collected and managed by the information providing device 50. The content transmitted by the information providing device 50 is, for example, proposed content for making a proposal regarding daily life. The proposal regarding life is, for example, to propose the reduction of living expenses of the user who uses the proposed content. Living expenses include utilities, food, and water.

[Information provider]
FIG. 3 is a diagram showing a functional configuration of the information providing device 50. The information providing device 50 includes, for example, an application support unit 51, an extraction unit 52, a transmission / reception control unit 54, an allocation unit 56, and a storage unit 60. Functional units other than the storage unit 60 included in the information providing device 50 are realized by, for example, a processor such as a CPU executing a program stored in the storage unit 60. Further, these functional units may be realized by hardware such as LSI, ASIC, FPGA, or may be realized by collaboration between software and hardware. Further, these functional units may be distributed to a plurality of devices. For example, the extraction unit 52, the allocation unit 56, and the transmission / reception control unit 54 may be realized by separate devices. The storage unit 60 is realized by, for example, a ROM, a flash memory, an HDD (Hard Disk Drive) SD card, a RAM, a register, or the like. Further, the storage unit 60 may be a storage device such as NAS (Network Attached Storage) in which the information providing device 50 can be accessed via the network NW. For example, the content information 62, the attribute information 64, the household account book information 66, and the excellent person history information 68 are stored in the storage unit 60.

[App Support Department]
The application support unit 51 collects and aggregates information acquired from general users for the purpose of creating an electronic household account book by the household account book support application 22. Specifically, the application support unit 51 acquires information transmitted from the terminal device 10 in response to the operation of the household account book support application 22 by a general user, aggregates the information, and functions as a household account book. The information is processed and transmitted to the terminal device 10. In addition, the application support unit 51 generates the provided content to be provided to general users via the household account book support application 22, and transmits it to the terminal device 10. The information used by the application support unit 51 and the like will be described below.

FIG. 4 is a diagram showing an example of the content of the content information 62. The content information 62 is information on a list of contents that the application support unit 51 may transmit to a general user. The content information is the content (proposal) of the proposed content to be proposed to the general user to save living expenses, the image to be provided to the general user together with the proposed content, and the proposal of the proposed content to the general user. Is the information associated with the estimated savings amount (estimated savings amount) when is executed. The content of the proposed content to be proposed to general users is, for example, information indicating that the curtain is closed during the summer day as the content for saving electricity bills, and the content for saving food expenses. As, it is information etc. to make side dishes for one week at a time. The image provided to the general user is, for example, related to the content of the proposed content. The application support unit 51 provides the general user with the proposed content stored in the content information 62 via the household account book support application 22.

FIG. 5 is a diagram showing an example of the contents of the attribute information 64. The attribute information 64 is information in which the attributes of general users are associated with the user ID. The attributes of general users are, for example, gender, age, address, family structure, type of housing (detached house, condominium, apartment), items to be saved, occupation, and the like. These pieces of information are, for example, information input by a general user operating the terminal device 10. The application support unit 51 collects and manages this information.

FIG. 6 is a diagram showing a part of the contents of the household account book information 66. The household account book information 66 includes, for example, execution information indicating whether or not the user to whom the proposed content has been transmitted has executed the proposal of the proposed content (execution status). The household account book information 66 includes the date and time when the information providing device 50 provided the proposed content to the general user, the content ID of the provided content, and the proposal included in the proposed content from the terminal device 10 of the general user. Is the information associated with the date and time (execution confirmation date and time) when the execution information indicating that the above is executed is transmitted to the information providing device 50.

Proposed content is provided by the application support unit 51 to the terminal device 10 used by a general user. Further, the terminal device 10 provides information indicating that the proposal indicated by the proposed content has been executed when the action based on the proposal included in the provided provided content is executed by the general user (the proposal is executed). To the application support unit 51. The application support unit 51 updates the execution confirmation date and time of the household account book information 66 in response to receiving the execution information indicating that the proposal has been executed.

FIG. 7 is a second diagram showing another part of the contents of the household account book information 66. The household account book information 66 further includes expense item information indicating expense items for which living expenses are suppressed (saving), information indicating a budget set by a general user (budget), and information indicating actually spent expenses (actual results). And the deposit information of general users may be included. The application support unit 51 collects and manages this information. The deposit information may be acquired from a server device of a financial institution or the like, or may include information indicating the balance of virtual currency on the network. Here, the household account book information 66 is an example of information indicating the actual performance of the household of a general user.

[Extractor]
The extraction unit 52 extracts the provider who provides the response information. Providers are extracted from general users who have a track record of controlling living expenses (saving record). As a result, the provider can provide tips and advice for reducing living expenses in line with the actual situation of general users. The information providing device 50 extracts a provider who provides (replies) the answer information which is the answer to the advice request in response to receiving the advice request from the terminal device 10 of the general user. As a preliminary step, the extraction unit 52 extracts general users who can be providers.

When the transmission / reception control unit 54 receives an advice request from the terminal device 10 of a general user, the transmission / reception control unit 54 transmits the acquired advice request to the terminal device 10 of the provider. Further, when the transmission / reception control unit 54 receives the response information presented by the provider in response to the advice request from the terminal device 10 of the provider, the transmission / reception control unit 54 transmits the information based on the received response information to the terminal device 10 of the general user. The details of the allocation unit 56 will be described later.

The extraction unit 52 extracts, for example, a provider from a list extracted in advance from general users. Here, the list is, for example, a list of general users who have registered that they may become providers among general users. Further, the list may be, for example, a list of general users who have abundant knowledge about daily life. The list may be stored in the storage unit of the information providing device 50 in advance, or may be acquired from another device communicably connected to the information providing device 50.

Then, the extraction unit 52 extracts, for example, a general user who can suppress the living expenses more than the standard from the list as a provider. Hereinafter, the case where the extraction unit 52 extracts the provider from the general users based on the actual living expenses (savings) suppressed by the general users in the execution of the provided contents will be described.

FIG. 8 is a diagram showing an example of excellent person history information 68. The excellent person history information 68 includes the attributes of the user, the expense items selected by the general user to be saved, the proposal content sent by the application support unit 51, and the proposal executed by the general user for the user ID. This is information associated with the proposed content and the amount of money saved. It should be noted that some information may be omitted from the information included in the excellent person history information 68. Further, the excellent person history information 68 may be updated in response to the update of the attribute information 64 and the household account book information 66.

The extraction unit 52 extracts the provider from the general users based on the excellent person history information 68 acquired by the above-described configuration. Specifically, the extraction unit 52 extracts a high-ranking general user who has saved a large amount of money as a provider based on the excellent person history information 68. Here, among the information included in the excellent person history information 68, the "saved amount" is information indicating the actual result of the living expenses suppressed by the general user in the execution of the provided content.

[Assignment]
The allocation unit 56 allocates the provider to the general user who presents the advice request among the providers extracted by the extraction unit 52. The allocation unit 56 allocates, for example, a provider whose attributes match the general user who presented the advice request to the general user. Matching includes not only an exact match, but also a partial match or a value indicated by an attribute within a predetermined range.

[Processing flow, etc.]
FIG. 9 is a first sequence diagram showing a process executed by the information providing system. The details of the processing of the terminal device 10 and the information providing device 50 will be described later, and here, the outline of the processing executed by the information providing system 1 will be described.

First, the terminal device 10 transmits the user ID input by the general user, the expense item to be saved, the budget, and the attributes of the general user (user) to the information providing device 50 (S1). The user ID is given to the general user of the terminal device 10 in advance by, for example, the information providing device 50. Next, the information providing device 50 determines the proposed content to be provided to the general user based on the information acquired in S1 (S2), and transmits the determined proposed content to the terminal device 10 of the general user (S3). ). Next, the terminal device 10 causes the display unit to display the proposed content provided by the information providing device 50 (S4). When information indicating that the proposal included in the proposal content has been executed is input to the terminal device 10 by a general user (S5), the terminal device 10 provides execution information indicating that the proposal has been executed. It is transmitted to 50 (S6). When the information providing device 50 acquires the execution information, the household account book information 66 is updated (S7).

As described above, the information providing device 50 acquires the attributes of the general user and the expense item to be saved selected by the general user, and after transmitting the proposal content to the general user, the proposal included in the proposal content is obtained. Acquires execution information indicating that it has been executed.

FIG. 10 is a flowchart showing an example of processing of the terminal device 10 when acquiring attributes and execution information of a general user. First, when information such as a user ID, an item to be saved, a budget, and attributes of a general user is input (selected) by a general user to the operation unit of the terminal device 10 (S31), the control of the terminal device 10 is performed. The unit 14 transmits the information (selected information) input by the general user to the information providing device 50 using the communication unit 12 (S32).

FIG. 11 is a diagram showing an example of an interface screen IM in which a general user inputs information. The illustrated example is an interface screen IM for the general user to input the expense item that the general user wants to save and the budget for the expense item. For example, a plurality of expense items are displayed on the interface screen IM, and the general user selects the expense item to be saved by touching the area corresponding to the expense item on the illustrated screen, and sets the budget for the selected expense item. input.

Returning to FIG. 10, the control unit 14 waits until the proposed content is provided from the information providing device 50 (S33), and when the proposed content is provided, causes the display unit to display the proposed content (S34). FIG. 12 is a diagram showing an example of the proposed content displayed on the display unit. Content C1 contains information on savings offered to the general public. In the illustrated example, as information on saving, if you go out with the curtains closed when you go out in the summer, you can suppress the operation of the air conditioning equipment and save the electricity bill, so you can save XX yen in one month. The information to be shown is included in the content C1. In addition, an image (IM001 in the figure) related to the proposed content is displayed on the display unit.

In addition, the "want to try" button B1 is displayed on the content C1. When the operation for the button B1 is executed by the general user, for example, the proposal of the content C1 is recorded in the recording tab described later. The button B1 may be omitted. In this case, for example, the proposal for content C1 is automatically recorded in the recording tab. In addition, the content C2 displays an amount of money that is assumed to have been saved by a general user. The amount of money that is expected to be saved is the amount of money that is expected to be saved by the proposal executed by the general user among the provided proposal contents.

In addition, a general user can switch the interface screen displayed on the display unit by touching the illustrated buttons B2 or B4. Button B2 is a button for switching from another interface screen to the interface screen IM1 that displays the proposal content including the proposal regarding saving. Button B4 is a button for switching from another interface screen to the interface screen corresponding to the recording tab.

FIG. 13 is a diagram showing an example of the interface screen IM2 of the recording tab. The recording tab displays suggestions for saving that the input to the "want to try" button B1 shown in FIG. 12 has been executed. The Records tab also displays checkboxes that correspond to suggestions for savings. When a general user actually executes a proposal regarding savings, he / she inputs execution information (check mark in the figure) indicating that the proposal has been executed for the check box corresponding to the proposal. Further, the estimated amount of money shown in FIG. 12 is displayed on the interface screen IM2 of the recording tab.

Returning to FIG. 10, when the execution information is input by the general user (S35), the control unit 14 transmits the input execution information to the information providing device 50 (S36). When the execution information is transmitted, the process returns to the process of step S33. When the control unit 14 acquires information indicating the end of the processing of this flowchart (for example, information indicating reset), the control unit 14 ends the processing of this flowchart.

FIG. 14 is a second sequence diagram showing the processing executed by the information providing system. The details of the processing of the terminal device 10 and the information providing device 50 will be described later, and here, the outline of the processing executed by the information providing system 1 will be described. Further, in the following description, the terminal device 10 used by a general user will be referred to as a terminal device 10-1, and the terminal device 10 used by the provider will be referred to as a terminal device 10-2.

First, the general user presents an advice request and inputs it to the terminal device 10-1 (S40). The terminal device 10-1 transmits the advice request to the information providing device 50 in response to the input of the advice request (S41). The information providing device 50 extracts and assigns a provider in response to receiving an advice request from the terminal device 10-1 (S42). The information providing device 50 transmits an advice request to the terminal device 10-2 of the provider assigned to the general user (S43). Further, the information providing device 50 transmits the household account book information 66 of a general user to the provider (S44). When the terminal device 10-2 receives the advice request, the provider presents the response information and inputs it to the terminal device 10-2 (S45). The terminal device 10-2 transmits the answer information to the information providing device 50 in response to the input of the answer information (S46). The information providing device 50 transmits the received response information to the terminal device 10-1 (S47). The terminal device 10-1 presents the response information received from the information providing device 50 (S48). When the information providing device 50 acquires the information indicating the end of the processing of this flowchart, the information providing device 50 ends the processing of this flowchart. The information providing device 50 may transmit the household account book information 66 of the general user to the provider after the terminal device 10-2 receives the advice request.

In addition, the provider does not have to provide the response information in response to receiving the advice request. In this case, the terminal device 10-2 has a function of displaying the interface screen IM in response to receiving the advice request and receiving an operation indicating whether or not to provide the answer information from the provider. The terminal device 10-2 displays an interface screen IM that accepts the input of the answer information when the provider performs an operation of providing the answer information. Further, the terminal device 10-2 does not accept the input of the answer information when the provider performs an operation that does not provide the answer information. Here, the operation in which the provider provides the answer information is an operation such as pressing the "diagnose" button on the interface screen IM displayed in response to receiving the advice request.

FIG. 15 is a second flowchart showing the flow of processing executed by the terminal device of a general user. Specifically, FIG. 11 is a flowchart showing an example of processing of the terminal device 10-1 when the response information is presented in response to the general user presenting the advice request.

First, the operation unit of the terminal device 10-1 waits until an advice request is input by a general user (S50), and when the advice request is input, the communication unit 12 is used to provide information on the advice request. It is transmitted to the device 50 (S51).

FIG. 16 is a diagram showing an example of the interface screen IM3 in which a general user inputs an advice request. The interface screen IM3 shown in FIG. 16 is, for example, a screen shown at a position where the interface screen IM2 shown in FIG. 13 is scrolled down. On the interface screen IM3, for example, the "receive advice" button B5 is displayed. The terminal device 10-1 determines that the advice request has been obtained when the operation for the button B5 is executed by the general user. Further, the terminal device 10-1 transmits the advice request to the information providing device 50 in response to the input of the advice request.

Next, the control unit 14 waits until the answer information is provided from the information providing device 50 (S52), and when the answer information is provided, causes the display unit to display the answer information (S53). FIG. 17 is a diagram showing a first example of response information displayed on the display unit. The interface screen IM4 shown in FIG. 17 is, for example, a screen shown in place of the interface screen IM3. On the display unit, the name N of the provider extracted by the information providing device 50 and the message M which is the answer information presented by the provider are displayed as the interface screen IM4. It should be noted that at least the answer information may be shown on the display unit, and the name N may not be shown.

FIG. 18 is a flowchart showing a flow of processing executed by the information providing device 50. First, the transmission / reception control unit 54 waits until the advice request is provided by the general user (terminal device 10-1) (S61), and when the advice request is obtained from the general user, the extraction unit 52 displays the excellent person history. Providers are extracted based on the information 68 (S62). The transmission / reception control unit 54 transmits an advice request to the provider (terminal device 10-2) extracted by the extraction unit 52 (S63). Further, the transmission / reception control unit 54 transmits the household account book information 66 of the general user who has acquired the advice request to the provider (terminal device 10-2) extracted by the extraction unit 52 (S64). Next, the transmission / reception control unit 54 Waits until the response information is provided by the provider (S65), and when the response information is obtained from the provider, the response information is transmitted to the general user (S66).

The information providing device 50 does not have to perform S61 to S64 and S65 to S66 as a series of processes. The information providing device 50 may process S61 to S64 and S65 to S66 in parallel, for example.

Further, in this example, the extraction unit 52 has described the case where one general user is extracted as a provider from the general users, but the present invention is not limited to this. The extraction unit 52 may extract a plurality of providers of general users. In this case, the transmission / reception control unit 54 transmits the response information acquired from the plurality of providers to the terminal device 10-1. In addition, a plurality of response information presented by the provider is displayed on the display unit of the terminal device 10-1.

According to the embodiment described above, the information providing device 50 acquires an advice request from the extraction unit 52 that extracts the provider from the general users and the general user, and the provider provides the advice request in response to the advice request. By providing the transmission / reception control unit 54 for presenting the answer information to be performed, it is possible to provide information according to the actual situation of the general user.

Further, according to the embodiment described above, the extraction unit 52 of the information providing device 50 has a record of suppressing living expenses by the general user executing the proposed content (in this example, it is included in the excellent person history information 68). Extract providers from general users based on "amount saved"). Here, a general user who has a track record of controlling living expenses may have useful information such as tips and advice for suppressing living expenses. Therefore, the information providing device 50 can provide more useful information in line with the actual situation of general users.

Further, according to the embodiment described above, the allocation unit 56 of the information providing device 50 determines a general user having an attribute that matches the attribute of the general user who presents the advice request, and assigns the information providing device 50 as the provider. As a result, the information providing device 50 can provide information according to the actual situation of each general user.

Further, according to the embodiment described above, the proposed content executed by the general user by operating the household account book support application 22 is the content that proposes the reduction of living expenses. Therefore, the general user can reduce his / her living expenses by executing the proposed content.

The information providing device 50 described above has a record of suppressing living expenses by executing the proposed content by the allocation unit 56 and the general user (in this example, information indicating the saved amount included in the excellent person history information 68). Based on this, the case of allocating a provider from the extracted general users has been described, but the present invention is not limited to this.

The allocation unit 56 of the information providing device 50 may extract the provider based on the household account book information 66. Specifically, the allocation unit 56 extracts a general user having a large number of executed proposed contents shown in the household account book information 66 as a provider. Here, depending on the execution of the proposed content, the living expenses of general users may be reduced. In other words, it is considered that general users who execute a lot of proposed contents have a track record of suppressing living expenses. As a result, the information providing device 50 can extract a provider who can provide useful information.

The allocation unit 56 of the information providing device 50 described above has a track record of suppressing living expenses by executing the proposed content by a general user (in this example, information indicating the saved amount included in the excellent person history information 68). The case where the provider is extracted from the general users has been described based on the above, but the present invention is not limited to this.

The allocation unit 56 of the information providing device 50 extracts, for example, a provider based on the actual living expenses suppressed by general users. The living expenses suppressed by the general user may be the income and expenditure of the living expenses of the general user indicated by the household account book information 66, or may be the savings record of the general user indicated by the household account book information 66, and the household account book information. It may be the ratio of the amount of savings to the income of general users indicated by 66. In this case, the information providing device 50 acquires the balance of living expenses, the actual savings, the ratio of the amount of savings to the income, and the like, based on the household account book information 66 of the general user.

Further, the information providing device 50 assigns a provider based on the acquired information. Here, when the balance of living expenses indicates that the expenditure is small with respect to the income, it may indicate that the general user has a track record of suppressing the living expenses. In addition, when the amount of savings shown in the savings record is high, the savings record may indicate that the general user has a record of suppressing living expenses. In addition, when the ratio of the amount of savings to income is high, the ratio may indicate that general users have a track record of controlling living expenses. For example, the allocation unit 56 may allocate a general user who has a record of saving the amount of savings targeted by the general user as a provider. Therefore, the information providing device 50 can provide the general user with useful information in line with the actual situation of the general user.

The household account book support application 22 used by the user may be another service instead of the above-mentioned household account book management service or household budget support service.

<Modification 1: When a general user selects a provider>
Hereinafter, a modification 1 of the present invention will be described with reference to the drawings. In the embodiment, the case where the extraction unit 52 included in the information providing device 50 extracts the provider has been described. On the other hand, in the modification 1, the general user selects a provider from the extracted providers and assigns it as a provider who provides the answer information to himself / herself.

FIG. 19 is a diagram showing an example of the interface screen IM5 in which a general user selects a provider. The interface screen IM5 shown in FIG. 19 is, for example, a screen shown in place of the interface screen IM3. On the interface screen IM5, for example, the names N (names N1 to N3) of a plurality of providers, the features D (features D1 to D3) of each provider, and the buttons B (buttons B51) corresponding to each provider are displayed. ~ Button B53) is shown. The feature D is, for example, information indicating an item of expense that can be particularly suppressed among the achievements that the provider has suppressed living expenses.

For example, when feature D indicates a particularly curtailed expense item, the offer with that feature D may have useful information such as tips and advice regarding the particularly curtailed expense item. The general user may be able to receive the presentation of the answer information that meets the request of the general user by referring to the feature D and selecting the provider.

The feature D may be information indicating the amount of money saved by the provider, or information indicating the attributes of the provider, instead of the expense item. Further, the feature D may be information indicating the achievement as a provider. Feature D may be, for example, information indicating the number of times a general user has been selected as a provider and presented response information. Further, the feature D may be information indicating the provider rank according to the achievement of presenting the response information as the provider.

The general user refers to the displayed feature D and selects a provider who wants to be provided with the response information from a plurality of providers. Specifically, the general user operates the button B corresponding to the selected provider among the buttons B51 to B53 corresponding to each provider to request advice. In this case, the advice request includes selection instruction information for the general user to select a provider. When the operation for the button B is executed by the general user, the terminal device 10-2 determines that the advice request to the provider corresponding to the button B has been acquired. Further, the terminal device 10-1 transmits the advice request to the information providing device 50 in response to the input of the advice request. The information providing device 50 presents an advice request to a provider selected by a general user, and presents the response information presented by the provider to the general user. It should be noted that at least a plurality of providers may be shown as options for general users on the display unit, and the name N and the feature D may not be shown.

The information providing device 50 presents a plurality of providers to be extracted by the extraction unit 52 to general users according to the above-described configuration. The allocation unit 56 included in the information providing device 50 allocates a provider selected by a general user among the presented providers as a provider corresponding to the general user.

According to the modification 1 described above, the allocation unit 56 of the information providing device 50 allocates the provider based on the selection instruction information acquired from the general user. As a result, the general user can receive the response information from the provider assigned to him / her. Therefore, according to the information providing device 50 of the first modification, it is possible to provide information that meets the needs of general users.

<Transformation example 2: When the response information includes proposed content>
Hereinafter, a modification 2 of the present invention will be described with reference to the drawings. In the embodiment, the case where the response information is the message of the provider has been described. In the second modification, the response information includes the proposed content.

FIG. 20 is a diagram showing a second example of response information displayed on the display unit. The interface screen IM6 shown in FIG. 20 is, for example, a screen shown in place of the interface screen IM4. On the display unit, as the response information of the provider, the information about the content C proposed by the provider to the general user is displayed as the interface screen IM6. In the illustrated example, the provider proposes the above-mentioned content C1 to a general user. Here, the content C is an example of the presented items. In addition, an image (IM001 in the figure) related to the proposed content is displayed on the display unit. Further, as described above, the "want to try" button B6 is displayed on the content C1. When the operation for the button B1 is executed by the general user, for example, the proposal of the content C1 is recorded in the recording tab described above.

According to the modification 2 described above, the response information presented by the provider includes a proposal regarding the presentation item included in the proposal content, whereby the provider can present the proposal content as the response information. , General users can receive the presentation of the content proposed by the provider.

In the above-described embodiment and modification, the execution information is transmitted and the proposed content is acquired by executing the household account book support application 22. However, instead of (in addition), the terminal The device 10 (terminal device 10-1 and terminal device 10-2) may transmit execution information to the information providing device 50 using a web browser. In this case, the information providing device 50 transmits the proposed content to the user by using, for example, an e-mail function.

Although the embodiments for carrying out the present invention have been described above with reference to the embodiments and modifications, the present invention is not limited to these embodiments and modifications, and is within the scope of the gist of the present invention. Various modifications and substitutions can be made in.

1 ... Information providing system, 10, 10-1, 10-2 ... Terminal device, 50 ... Information providing device, 22 ... Household account book support application, 52 ... Extraction unit, 54 ... Transmission / reception control unit, 56 ... Allocation unit, 60 ... Storage unit, 62 ... Content information, 64 ... Attribute information, 66 ... Household account book information, 68 ... Excellent person history information

Claims (14)

An extraction unit that extracts a second user from the first user who uses a predetermined service provided via the network based on the actual information on the life of the first user .
A transmission / reception control unit that acquires an advice request from the terminal device of the first user and transmits the acquired advice request to the terminal device of the second user.
An information providing device including. The predetermined service is a household account book management service or a household budget support service.
The information providing device according to claim 1. The extraction unit
The second user is extracted from the first user based on the results of the first user suppressing living expenses.
The information providing device according to claim 1 or 2. The prescribed service includes providing proposal content regarding life.
The extraction unit
The second user is extracted based on the execution status of the proposed content of the first user.
The information providing device according to any one of claims 1 to 3. The extraction unit
Based on the execution status, the first user who has a track record of suppressing living expenses in response to the execution of the proposed content is extracted as the second user.
The information providing device according to claim 4. The transmission / reception control unit
Information indicating the household performance of the first user who has obtained the advice request is transmitted to the terminal device of the second user.
The information providing device according to any one of claims 1 to 5. The transmission / reception control unit
Claim 1 in which the advice request is transmitted to the terminal device of the second user, and the response information returned from the terminal device of the second user is transmitted to the terminal device of the first user. The information providing device according to any one of 6 to 6. The prescribed service includes providing proposal content regarding life.
The proposed content is
This content proposes to reduce the living expenses of the first user.
The answer information includes
Includes suggestions for presentation items included in the proposed content,
The information providing device according to claim 7. It further includes an allocation unit that selects a user who generates the answer information for the first user from the second user and assigns it to the first user.
The information providing device according to claim 7 or 8. The allocation unit
The attribute of the first user is discriminated, and the user who generates the answer information for the first user is selected based on the discriminated attribute.
The information providing device according to claim 9. The allocation unit
The answer information is generated for the first user based on the selection instruction information for selecting one of the second users obtained from the terminal device of the first user. Select the user to do,
The information providing device according to claim 9 or 10. An extraction unit that extracts the second user from the first user based on the saving record,
An advice request is acquired from the terminal device of the first user, the acquired advice request is transmitted to the terminal device of the second user, and an answer returned from the terminal device of the second user. A transmission / reception control unit that transmits information to the terminal device of the first user, and
An information providing device including. On the computer
From the first users who use the predetermined service provided via the network, the second user is extracted based on the actual information on the life of the first user .
An advice request is acquired from the terminal device of the first user, and the acquired advice request is transmitted to the terminal device of the second user.
program. The computer
From the first users who use the predetermined service provided via the network, the second user is extracted based on the performance information on the life of the first user .
An advice request is acquired from the terminal device of the first user, and the acquired advice request is transmitted to the terminal device of the second user.
Information provision method.

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