JP7206894B2 - Information processing system, information processing device, information processing method and program - Google Patents

Description

The present invention relates to an information processing system, an information processing device, an information processing method, and a program.

2. Description of the Related Art A technique for accumulating a job execution history in an information processing apparatus such as an MFP (Multifunction Peripheral/Printer/Product) is known.

For example, disclosed is an information processing apparatus that accumulates job execution history information including processes included in a job and the execution results of each process, and that controls operations on files generated by job execution by referring to the job execution history information. (See Patent Document 1, for example). The information processing apparatus of Patent Document 1 determines the placement of operation buttons for each process on the operation screen based on the execution result of whether or not each process has been completed normally.

In cases where multiple devices perform multiple processes on a job, the processes may not be synchronized. Such a job execution result may not include information as to whether or not all processes included in the job have been completed normally. In this case, the information processing apparatus of Patent Document 1 may not be able to determine the layout of operation buttons for each process.

Therefore, an information processing system, an information processing apparatus, an information processing method, and a program according to the present disclosure aim to improve the accuracy of the execution history to be presented.

An information processing system according to an embodiment of the present invention includes: a processing information generating unit that generates a job for executing a process; a history information storage unit that stores an execution history including execution results of the job; a history information extraction unit for extracting an execution history of one job; and a display control unit for displaying a state of the execution result of the first job based on the extracted execution history of the first job. is a job including internal and external processing of the information processing system, the display control unit determines whether the execution result of the first job is a state in which all processing related to the first job has been completed normally; Any process related to the first job is neither in an error state nor in either the normal completed state or the error state, and the inside of the information processing system in the process related to the first job The conditional completion state in which the processing in .

According to the technology of the present disclosure, it is possible to improve the accuracy of the presented execution history.

A diagram showing an example of a configuration of an information processing system according to an embodiment. 1 is a block diagram showing an example of a hardware configuration of a server according to an embodiment; FIG. Block diagram showing an example of a hardware configuration of a terminal according to an embodiment 1 is a block diagram showing an example of a hardware configuration of a device according to an embodiment; FIG. 1 is a block diagram showing an example of a functional configuration of a server service providing system according to an embodiment; FIG. 1 is a block diagram showing an example of a functional configuration of a device according to an embodiment; FIG. A diagram showing an example of a start screen of a device according to an embodiment A diagram showing an example of an application execution screen of a device according to an embodiment A diagram showing an example of an execution history screen of a device according to an embodiment A diagram showing an example of screen data of an execution history according to the embodiment FIG. 11 is a diagram showing an example of screen data of a normally completed job according to the embodiment; FIG. 11 is a diagram showing an example of a screen showing details of normally completed jobs according to the embodiment; FIG. 10 is a diagram showing an example of screen data of a conditionally completed job according to the embodiment; FIG. 11 is a diagram showing an example of a screen showing details of a conditionally completed job according to the embodiment; FIG. FIG. 5 is a diagram showing an example of screen data of a job being processed according to the embodiment; FIG. 4 is a diagram showing an example of a screen showing details of a job being processed according to the embodiment; FIG. 11 is a diagram showing an example of screen data of a job with an execution error according to the embodiment; FIG. 4 is a diagram showing an example of a screen showing details of an execution error job according to the embodiment;

BEST MODE FOR CARRYING OUT THE INVENTION Hereinafter, embodiments of the present invention will be described with reference to the accompanying drawings. In the present specification and drawings, constituent elements having substantially the same functional configuration are denoted by the same reference numerals, thereby omitting redundant description.

(Embodiment)
<Configuration of information processing system 1>
A configuration of an information processing system 1 according to an embodiment will be described. FIG. 1 is a diagram showing an example of the configuration of an information processing system 1 according to an embodiment. As shown in FIG. 1, the information processing system 1 includes a server 10, a terminal 20, and a device 30. FIG.

The server 10, terminal 20, and device 30 communicate with each other. In this embodiment, the server 10, the terminal 20, and the device 30 communicate via the communication network 50, but may communicate via any wired or wireless communication. Also, the server 10, terminal 20, and device 30 communicate with an external server 40 provided by an external service via a communication network 50. FIG.

In the information processing system 1 , one or more terminals 20 and one or more devices 30 can be arranged with respect to one server 10 . The information processing system 1 may include one or more servers 10 , one or more terminals 20 and one or more devices 30 .

For example, the communication network 50 may be the Internet, an intranet, a wired LAN (Local Area Network), a wireless LAN, a mobile communication network, a telephone line communication network, or any other communication network using wired or wireless communication. Although not limited to this, in the present embodiment, the communication network 50 is the Internet, and the server 10 and the external server 40 constitute a cloud server.

Moreover, each device of the server 10, the terminal 20, and the device 30 may be composed of one or more devices. When the device is composed of two or more devices, the two or more devices may be arranged in one device, or may be divided and arranged in two or more separate devices. In the specification and claims, a "device" can mean not only one device, but also a system of multiple devices.

The server 10 is an information processing device having a communication function. An example of server 10 is a computer device. The server 10 constitutes a service providing system. The server 10 provides, via the communication network 50, various services realized by a series of processes that combine one or more of a plurality of processes that implement various functions.

Here, the functions are functions related to electronic files such as document files and image files. For example, such functions may include printing, scanning, facsimile transmission, data format conversion, mail delivery, OCR (Optical Character Recognition) processing, data manipulation, data compression, data decompression, and storage in a repository. . Hereinafter, the series of processes as described above will also be referred to as a "processing flow" or a "workflow". In the process flow and workflow, a series of processes may be configured to perform each process according to the flow.

Although not limited to this, in the present embodiment, the external server 40 provides a file sharing service (also called an "online storage service"). For example, the file sharing service allows devices that can access the external server 40 to store files on the external server 40 and share files stored on the external server 40 . Examples of file sharing services are Dropbox (registered trademark), Google Drive (registered trademark) and OneDrive (registered trademark). The external server 40 stores files output from the terminal 20, files output from the device 30, files processed by the server 10, and the like. Then, the external server 40 responds to commands or requests from the terminal 20, the device 30, the server 10, etc., and transmits the saved file to the specified destination. External server 40 is not essential.

The device 30 is an information processing device having a communication function. The device 30 can use various services provided by the server 10 . In this embodiment, the device 30 is described as an image forming apparatus. Note that the device 30 is not limited to the image forming apparatus, and may be any device connected to the server 10 and the terminal 20 .

An image forming apparatus is an apparatus that forms an image representing data content on a recording medium. Examples of image forming apparatuses include MFPs (Multifunction Peripheral/Printer/Product), facsimiles, scanners, printers, PJs (Projectors), and IWBs (Interactive White Boards: electronic blackboards capable of mutual communication). whiteboards with functions), output devices such as digital signage, HUD (Head Up Display) devices, display devices, and the like. In this embodiment, the image forming apparatus is described as an MFP having facsimile, scanner and printer functions. For example, the image forming apparatus transmits output data such as scan data to another device such as the terminal 20 via the communication network 50 and the server 10 and the external server 40 .

Examples of the device 30 other than the image forming device include industrial machines, imaging devices, sound collectors, medical devices, network appliances, automobiles (connected cars), notebook PCs (personal computers), mobile phones, smart phones, tablet terminals, Game consoles, PDAs (Personal Digital Assistants), digital cameras, wearable PCs, desktop PCs, etc., but are not limited to these.

Examples of recording media include, but are not limited to, sheet materials such as paper, cloth, films, and plates. In this embodiment, the recording medium is assumed to be paper. Thus, device 30 forms an image by printing on paper.

Terminal 20 is an information processing device having a communication function. The terminal 20 can use various services provided by the server 10 . The terminal 20 transmits image data to be formed on a recording medium to the device 30 . The terminal 20 may generate the data or acquire it from an external device. In this embodiment, the terminal 20 transmits the data to the device 30 via the communication network 50 via the server 10 and the external server 40 .

Examples of the terminal 20 include notebook PCs, mobile phones, smart devices such as smartphones and tablet terminals, game machines, PDAs, digital cameras, wearable PCs, desktop PCs, video conference terminals, and IWBs. In this embodiment, terminal 20 is described as a notebook PC.

As described above, both the terminal 20 and the device 30 can use services provided by the server 10 to process output data and the like. Such terminals 20 and devices 30 are also collectively expressed as devices 60 .

<Hardware Configuration of Server 10>
A hardware configuration of the server 10 will be described. FIG. 2 is a block diagram showing an example hardware configuration of the server 10 according to the embodiment. As shown in FIG. 2, the server 10 includes a CPU (Central Processing Unit) 101, a ROM (Read Only Memory) 102, a RAM (Random Access Memory) 103, an HD (Hard Disk) 104, and a HDD (Hard Disk). drive) controller 105, display 106, external device connection I/F (interface) 108, network I/F 109, data bus 110, keyboard 111, pointing device 112, DVD-RW (Digital Versatile Disk Rewritable) drive 114 and media I/F 116 as components.

The CPU 101 controls the operation of the server 10 as a whole. The ROM 102 stores programs used to drive the CPU 101, such as an IPL (Initial Program Loader). A RAM 103 is used as a work area for the CPU 101 . The HD 104 stores various data such as programs. The HDD controller 105 controls reading or writing of various data to/from the HD 104 under the control of the CPU 101 . The display 106 displays various information such as cursors, menus, windows, characters and images. The external device connection I/F 108 is an interface for connecting various external devices. The external device in this case is, for example, a USB (Universal Serial Bus) memory and a printer. A network I/F 109 is an interface for data communication using the communication network 50 . A bus line 110 is an address bus, a data bus, or the like for electrically connecting each component such as the CPU 101 .

Also, the keyboard 111 is a type of input means having a plurality of keys for inputting characters, numerical values, various instructions, and the like. The pointing device 112 is a kind of input means for selecting and executing various instructions, selecting a processing target, moving a cursor, and the like. A DVD-RW drive 114 controls reading or writing of various data to a DVD-RW 113 as an example of a removable recording medium. Note that the recording medium is not limited to DVD-RW, and may be DVD-R or the like. A media I/F 116 controls reading or writing (storage) of data to a recording medium 115 such as a flash memory.

<Hardware Configuration of Terminal 20>
A hardware configuration of the terminal 20 will be described. FIG. 3 is a block diagram showing an example of the hardware configuration of terminal 20 according to the embodiment. As shown in FIG. 3, the terminal 20 includes a CPU 201, a ROM 202, a RAM 203, an HD 204, an HDD controller 205, a display 206, an external device connection I/F 208, a network I/F 209, and a data bus 210. , a keyboard 211, a pointing device 212, a DVD-RW drive 214, and a media I/F 216 as components. Since the configurations and functions of the components of the terminal 20 are the same as those of the server 10, the description thereof will be omitted.

<Hardware Configuration of Device 30>
A hardware configuration of the device 30 will be described. FIG. 4 is a block diagram showing an example hardware configuration of the device 30 according to the embodiment. As shown in FIG. 4, device 30 includes controller 310, short-range communication circuit 320, engine control unit 330, operation panel 340, and network I/F 350 as components.

The controller 310 includes a CPU 301, which is the main part of the computer, a system memory (MEM-P) 302, a north bridge (NB) 303, a south bridge (SB) 304, an ASIC (Application Specific Integrated Circuit) 306, and a memory. It includes a local memory (MEM-C) 307 as a unit, an HDD controller 308, and an HD 309 as a storage unit. The NB 303 and ASIC 306 are configured to be connected by an AGP (Accelerated Graphics Port) bus 321 .

A CPU 301 is a control unit that performs overall control of the device 30 . NB 303 is a bridge for connecting CPU 301 , MEM-P 302 , SB 304 and AGP bus 321 . The NB 303 includes a memory controller that controls reading and writing to the MEM-P 302, a PCI (Peripheral Component Interconnect) master, and an AGP target.

MEM-P 302 includes ROM 302a and RAM 302b. The ROM 302 a is a memory for storing programs and data for realizing each function of the controller 310 . The RAM 302b is used as a drawing memory for expanding programs and data, and for memory printing. The programs stored in the ROM 302a are recorded in computer-readable recording media such as CD-ROMs, CD-Rs, and DVDs in the form of installable or executable files. may be configured.

The SB 304 is a bridge for connecting the NB 303, PCI devices and peripheral devices. The ASIC 306 is an IC (Integrated Circuit) for image processing that has hardware elements for image processing. The ASIC 306 serves as a bridge connecting the AGP bus 321, PCI bus 322, HDD controller 308 and MEM-C 307 respectively. The ASIC 306 includes a PCI target and AGP master, an arbiter (ARB) that forms the core of the ASIC 306, a memory controller that controls the MEM-C 307, and multiple DMACs (Direct Memory Access and a PCI unit that transfers data between the scanner unit 331 and the printer unit 332 via the PCI bus 322 . The ASIC 306 may be configured to be connected to a USB (Universal Serial Bus) interface and an IEEE 1394 (Institute of Electrical and Electronics Engineers 1394) interface.

MEM-C 307 is a local memory used as an image buffer for copying and an encoding buffer. The HD 309 is a storage for accumulating image data, accumulating font data used for printing, and accumulating forms. The HDD controller 308 controls reading or writing of data to the HD 309 under the control of the CPU 301 . The AGP bus 321 is a bus interface for graphics accelerator cards proposed to speed up graphics processing. The AGP bus 321 enables high-throughput direct access to the MEM-P 302 to speed up the graphics accelerator card.

The near field communication circuit 320 also includes a near field communication circuit 320a. The short-range communication circuit 320 is a communication circuit conforming to near-field wireless communication standards such as NFC (Near Field Communication) and Bluetooth (registered trademark).

The engine control section 330 includes a scanner section 331 and a printer section 332 . Further, the operation panel 340 includes a panel display section 340a and an operation panel 340b. The panel display unit 340a may be configured by a touch panel or the like that displays current setting values, a selection screen, or the like, and receives input from the operator. The operation panel 340b includes a numeric keypad for receiving set values of conditions related to image formation such as print density setting conditions, a start key for receiving a copy start instruction, and the like. The controller 310 controls the entire device 30, for example, controls drawing, communication, input from the operation panel 340, and the like. The scanner unit 331 or printer unit 332 includes image processing parts such as error diffusion and gamma conversion.

The device 30 can switch and select the document box function, the copy function, the printer function, the scanner function, and the facsimile function in sequence using an application switching key on the operation panel 340 . The device 30 operates in the document box mode when the document box function is selected, operates in the copy mode when the copy function is selected, operates in the printer mode when the printer function is selected, and operates in the scanner mode when the scanner function is selected, When facsimile mode is selected, it operates in facsimile mode.

Network I/F 350 is an interface for data communication using communication network 50 . The short-range communication circuit 320 and network I/F 350 are electrically connected to the ASIC 306 via the PCI bus 322 .

<Functional Configuration of Server 10>
A functional configuration of the server 10 will be described. FIG. 5 is a block diagram showing an example of the functional configuration of the server 10 according to the embodiment. Specifically, the functional configuration of the service providing system in the server 10 will be described. A device 60 shown in FIG. 5 is the terminal 20 or the equipment 30 . The device 60 has a browser 610 executed by, for example, a CPU. The user of the device 60 can use the browser 610 to register an application for using various services on the server 10 and activate and execute the registered application. The device 60 only needs to have the browser 610, and does not need to have a dedicated application program or the like for using various services provided by the server 10, for example.

For example, for the device 30, which is an image forming apparatus, the device 60 registers a workflow for setting each function such as a document box function, a copy function, a printer function, a scanner function, and a facsimile function in the server 10 as an application. can be done. In this case, the workflow may be registered by either terminal 20 or device 30 .

The server 10 includes an input/output service processing unit 1100, a web service processing unit 1200, a document service unit 1300, and a portal service unit 1400 as functional components. Each functional component is realized by processing that one or more programs installed in the server 10 cause the CPU 101 to execute.

The server 10 also includes an application information storage unit 1500, an application screen information storage unit 1600, a portal screen information storage unit 1700, and a history information storage unit 1800 as functional components. Each storage unit can be implemented using the HDD 104 or the like. Note that at least one of the storage units may be implemented using a storage device or the like connected to the server 10 via the communication network 50 or the like. For example, at least one storage unit may be provided in the external server 40 . As a result, the load on the server 10 is reduced, and the information stored in the storage unit is shared.

The input/output service processing unit 1100 performs processing related to services provided by the server 10 . Input/output service processing unit 1100 includes application management unit 1101 and logic processing unit 1102 .

Application management unit 1101 manages application information 1510 stored in application information storage unit 1500 . Note that the application information 1510 is an application for using a service realized by a series of processes. In other words, various services provided by the server 10 are provided by the application information 1510 .

Also, the application management unit 1101 returns processing flow information 1511 included in the application information 1510 in response to a request from the logic processing unit 1102 . The process flow information 1511 is information defining a series of processes for realizing the service provided by the application information 1510 .

Furthermore, the application management unit 1101 causes the application information storage unit 1500 to store the application information 1510 in response to a request from the portal service unit 1400 . As a result, the application information 1510 (application) that provides the service is registered in the server 10 .

Also, the application management unit 1101 acquires the execution history of processing in each application, and stores it in the history information storage unit 1800 . The execution history includes execution results of applications. For example, the execution result of an application includes the processing content of the entire application, the content of each processing included in the application, the start date and time of the processing of the application, the end date and time of the processing of the application, and whether the processing of the application is normal. It may also include information such as whether or not it has been completed. Information on whether or not the application has completed normally includes information on whether or not the processing of the entire application has been completed normally, and information on whether or not each processing included in the application has been completed normally. may contain. The end date and time of the processing of the application may be the date and time when the application ended regardless of whether the processing of the application was completed normally. For example, the application management unit 1101 may acquire the application execution history via the browser 610, the application execution unit 1202, and the like.

The logic processing unit 1102 acquires the processing flow information 1511 included in the application information 1510 from the application management unit 1101 in response to a request from the web service processing unit 1200 . Based on the processing flow information 1511 acquired from the application management unit 1101 , the logic processing unit 1102 executes a series of processes (processing flow) for realizing the service provided by the application information 1510 . This makes it possible to provide various services.

The web service processing unit 1200 performs processing for the user to use various services using the browser 610 of the device 60 . In other words, the web service processing unit 1200 functions as an application server that provides web applications (application information 1510) to the browser 610. FIG. Web service processing unit 1200 includes screen configuration unit 1201 and application execution unit 1202 .

In response to a request from the browser 610 , the screen configuration unit 1201 displays application screen information 1610 stored in the application screen information storage unit 1600 and application settings included in the application information 1510 stored in the application information storage unit 1500 . Information 1512 is returned.

Note that the application screen information 1610 is information defining a template of a screen (application screen) for using the service provided by the application information 1510 . The application screen information 1610 is, for example, information in which an application screen template is defined in HTML (HyperText Markup Language), XHTML (Extensible HyperText Markup Language), CSS (Cascading Style Sheets), or JavaScript (registered trademark).

Application setting information 1512 is information in which various settings of an application (application information 1510) are defined. For example, the application setting information 1512 defines parameter information that is input by the user, parameter information that is set by default, and the like, among the parameter information that is used to execute a series of processes. Also, for example, the application setting information 1512 defines input items for the user to input parameter information on the application screen, display information on the application screen (for example, application name), and the like. The application setting information 1512 is, for example, information in which various application settings are defined in JSON (JavaScript Object Notation) or the like.

As a result, an application screen for using the service provided by the server 10 is displayed on the device 60 by the browser 610 .

The application execution unit 1202 transmits an application (application information 1510 ) execution request to the input/output service processing unit 1100 in response to a request from the browser 610 . The application execution unit 1202 also transmits the execution history of the application acquired from the browser 610 to the input/output service processing unit 1100 . The application management unit 1101 of the input/output service processing unit 1100 causes the history information storage unit 1800 to store the execution history. The application execution unit 1202 may also transmit a request for the execution history of the application to the input/output service processing unit 1100 in response to a request from the browser 610 . The application management unit 1101 of the input/output service processing unit 1100 extracts the execution history of the requested application from the history information storage unit 1800 and transmits it to the web service processing unit 1200 . Application execution unit 1202 transmits the received execution history to device 60 .

The document service unit 1300 executes predetermined processes included in a series of processes (process flow) based on the process flow information 1511 . The document service section 1300 includes an OCR processing section 1301, a mail distribution section 1302, and the like. An OCR processing unit 1301 performs OCR processing on an electronic file such as a scanned image. The mail distribution unit 1302 creates an e-mail attached with an electronic file and distributes the e-mail to a designated e-mail address. The document service section 1300 may transmit the processed electronic file to the external server 40 .

In addition to these, the document service unit 1300 has various functions such as a compression/decompression processing unit for compressing or decompressing electronic files, a data format conversion unit for converting the data format of electronic files, and the like. part may be included.

The portal service unit 1400 performs processing for the user to register an application using the browser 610 of the device 60 . Portal service unit 1400 includes UI (User Interface) providing unit 1401 and application registration unit 1402 . UI providing unit 1401 returns portal screen information 1710 stored in portal screen information storage unit 1700 in response to a request from browser 610 . Here, a portal is a web site that allows application registration and the like using the browser 610 .

The portal screen information 1710 is information in which various screens such as a portal top screen (portal top screen) and an application registration screen are defined. The portal screen information 1710 is, for example, information in which various screens are defined by the browser 610 such as HTML, XML, CSS, or JavaScript.

As a result, a portal top screen, an application registration screen, or the like is displayed on the device 60 by the browser 610 . Therefore, the user of the browser 610 can perform the registration operation of the application (application information 1510) on the application registration screen.

In response to a request from the UI providing unit 1401, the application registration unit 1402 requests the application management unit 1101 to register an application (application information 1510). That is, when an application registration operation is performed on the application registration screen, the application registration unit 1402 requests the application management unit 1101 to register the application.

The application registration unit 1402 may also transmit a request for the execution history of the application to the input/output service processing unit 1100 in response to a request from the browser 610 . The application management unit 1101 of the input/output service processing unit 1100 extracts the execution history of the requested application from the history information storage unit 1800 and transmits it to the portal service unit 1400 . The application registration unit 1402 transmits the received execution history to the device 60 .

Application information storage unit 1500 stores application information 1510 . Application information 1510 is stored in application information storage unit 1500 in association with an application ID that identifies the application information 1510 . Note that the application ID is, for example, a URL (Uniform Resource Locator) of the application information 1510 or identification information included in the URL of the application information 1510 .

Application information 1510 includes processing flow information 1511 and application setting information 1512 . For example, the process flow information 1511 may define a series of processes for implementing services provided by the application information 1510 . Various settings of the application information 1510 may be defined in the application setting information 1512 . Note that the application information 1510 may include two or more processing flow information 1511 and two or more application setting information 1512 .

The processing flow information 1511 is information defining a series of processing (processing flow) for realizing the service provided by the application information 1510, as described above. Also, the application setting information 1512 is information in which various settings of the application (application information 1510) are defined, as described above.

Application screen information storage unit 1600 stores application screen information 1610 . Application screen information 1610 is stored in application screen information storage unit 1600 in association with an application ID.

Portal screen information storage unit 1700 stores portal screen information 1710 . The portal screen information 1710 is stored in the portal screen information storage unit 1700 in association with URLs such as the portal top screen and the application registration screen.

The history information storage unit 1800 stores, for each application, an execution history of processing in the application. For example, the history information storage unit 1800 may store execution histories associated with application IDs for all applications included in the application information 1510 .

For example, the application execution history may include execution results obtained each time the application is executed. For example, each execution result includes the processing content of the entire application, the content of each processing included in the application, the start date and time of the processing of the application, the end date and time of the processing of the application, and whether the processing of the application has been completed normally. It may contain information about some of the execution states whether or not. If it did not complete normally, the execution state is indicated as error (or execution error), and if it completed normally, the execution state is indicated as complete (or successfully completed). For example, the execution history stored in the history information storage unit 1800 may include the execution history of all the terminals 20 and devices 30 included in the information processing system 1, or the execution history of some of the terminals 20 and devices 30 included in the information processing system 1. It's okay.

Information included in the execution history is not limited to the above. For example, the execution history may further include at least one of the processing content of the entire application and the content of each processing included in the application. The execution history may further include at least one of information on the terminal 20 or device 30 that executed the application and information on the user logged into the terminal 20 or device 30 that executed the application. For example, the information of the terminal 20 and the device 30 may be identification information of the terminal 20 and the device 30 such as an ID. The user information may be user identification information such as an ID. Logging in may mean that the user is authenticated and permitted to use the terminal 20 or device 30 . As a result, execution histories can be classified and handled according to combinations of applications, terminals 20, devices 30, and users.

Further, the input/output service processing unit 1100, the web service processing unit 1200, the document service unit 1300, the portal service unit 1400, and the like as described above may be realized by different information processing apparatuses.

<Functional Configuration of Device 30>
A functional configuration of the device 30 will be described. FIG. 6 is a block diagram showing an example of the functional configuration of the device 30 according to the embodiment. As shown in FIG. 6, the device 30 includes a communication unit 31, an operation reception unit 32, a display control unit 33, a processing information generation unit 34, a processing result generation unit 35, a history information extraction unit 36, a state It includes an information generation unit 37, a history information management unit 38, and a history information storage unit 39 as functional components.

The communication unit 31 is implemented by the network I/F 350 and the like. The communication unit 31 controls communication with other devices via the communication network 50 .

The operation reception unit 32 is realized by an operation panel 340 and the like. The operation reception unit 32 converts signals indicating information, commands, etc., input via the operation panel 340 into information indicating the information, commands, etc., and outputs the signals to other components. The operation reception unit 32 is an example of a reception unit.

The display control unit 33, the processing information generation unit 34, the processing result generation unit 35, the history information extraction unit 36, the state information generation unit 37, and the history information management unit 38 are realized by the CPU 301 and the like. Further, in the present embodiment, the processing result generation unit 35, the history information extraction unit 36, the state information generation unit 37, and the history information management unit 38 function on the browser of the device 30, but are not limited to this.

The browser is a program for displaying data and programs transmitted from the server 10 as characters and images on the screen. A user of the device 30 can register an application in the server 10, set the registered application, and execute the application registered in the server 10 by using a browser.

The display control unit 33 converts information acquired from each component into image data suitable for display on the panel display unit 340a, and causes the panel display unit 340a to display the image data. For example, the display control unit 33 converts execution history data into image data and causes the panel display unit 340a to display the image data.

The processing information generation unit 34 generates a job including data to be processed by the application being executed. Examples of such jobs include a job including data to be stored in a document box, a job including data formed on a recording medium in copy mode, a job including data formed on a recording medium in printer mode, and a job including data formed on a recording medium in printer mode. Jobs containing read data, jobs containing data to be sent in facsimile mode, and so on.

The processing information generation unit 34 transmits the generated job to the server 10, and after the transmitted job is processed according to the workflow of the application, the job is specified by the server 10 via the external server 40 in some cases. sent to the destination.

The processing result generator 35 generates information indicating the result of processing performed on the job. Specifically, the processing result generation unit 35 generates information indicating the result of processing the job by the application. For example, when an application includes OCR processing of data, storage processing of data after OCR processing in the external server 40, and processing of transmitting the data after OCR processing to an external device, the processing result generation unit 35 The completion result of OCR processing and the completion result of saving processing to the external server 40 can be acquired on the application. However, the processing result generation unit 35 cannot acquire whether or not the data transmitted to the external device has been received by the external device, that is, the reception completion result on the application. Therefore, for each of the above three processes, the processing result generation unit 35 generates a normal completion indicating that the processing was completed normally, an execution error indicating that the processing was not completed normally, and a completion error indicating that the completion could not be confirmed. Set the result to either unconfirmed or unconfirmed, and output it as the processing result.

The history information extraction unit 36 uses the communication unit 31 to transmit a request for the execution history of the application being executed in the device 30 to the server 10 . The history information extraction unit 36 may request the execution history of the device 30 including the history information extraction unit 36, or may request the execution history of the device 30 and other devices. Further, the history information extraction unit 36 may request the execution history of the user who has logged in to the device 30, or may request the execution history of other users in addition to the above user.

Further, when receiving the execution history of the application from the server 10, the history information extraction unit 36 causes the history information holding unit 39 to store and hold it.

The history information management unit 38 manages execution results of applications being executed in the device 30 . Specifically, the history information management unit 38 transmits to the server 10 the execution result of the process for the job when the application is finished executing the process for the job. The execution results to be sent include the processing content of the entire application, the content of each processing included in the application, the start date and time of the processing of the application, the end date and time of the processing of the application, and whether the processing of the application has been completed normally. It may contain information about some of the execution states whether or not. As a result, the execution history of the application stored in the history information storage unit 1800 is updated. Then, the updated execution history may be acquired by the history information extraction unit 36 .

Further, the history information management unit 38 may output the execution result to the history information holding unit 39 and update the held execution history.

The history information holding unit 39 is implemented by the HD 309 or the like. The history information holding unit 39 stores the application execution history acquired by the history information extraction unit 36 . In the present embodiment, the history information holding unit 39 holds the execution history of the application while the application is running, but is not limited to this. For example, the history information holding unit 39 may hold the execution history of the application for a predetermined period. After the application is closed or after a predetermined period of time has passed, the history information management unit 38 may remove the execution history from the history information holding unit 39 .

The status information generation unit 37 generates information indicating the status of the job processed by the application using the processing result generated by the processing result generation unit 35 and the like. If all the processing of the application for the job has been completed normally, the status information generation unit 37 determines that the job processing has been completed normally. If any processing of the application for the job is in an execution error state, the status information generator 37 determines that the job processing is in an execution error state. If the completion of any processing of the application for the job is unconfirmed and the other processing is normally completed, the status information generation unit 37 determines that the job processing is conditionally completed. Further, when the completion of the processing for which the completion result can be obtained on the application among the application processing for the job has not been confirmed, the status information generation unit 37 determines that the job processing is in an incomplete state, that is, in progress.

Also, since the functional configuration of the terminal 20 is the same as that of the device 30, the description thereof will be omitted.

<Operation of information processing system 1>
The operation of the information processing system 1 will be described. The operation of executing an application on the device 30 will be described below. Note that the operation of executing an application on the terminal 20 is the same, so the explanation thereof is omitted.

For example, the user of the device 30 operates the operation panel 340 to execute an application set in the device 30, and causes the panel display section 340a to display a start screen for executing the application. For example, a start screen S1 as shown in FIG. 7 is displayed on the panel display section 340a. Note that FIG. 7 is a diagram showing an example of the start screen of the device 30 according to the embodiment. Buttons Aa for a plurality of applications A to F set in the device 30 are displayed on the start screen S1. The user selects the button Aa to be executed on the panel display unit 340a by pressing it with a finger or the like, or selects the button Aa to be set using the operation panel 340b. 32 accepts execution of the selected application. The operation reception unit 32 transmits information of the application to the server 10 via the browser. As a result, the server 10 activates the application. In this example, application A is started, and application A performs processing for distributing scanned image data.

When the application A is started, the information of the application execution screen S2 as shown in FIG. 8 is transmitted from the server 10 to the device 30 . FIG. 8 is a diagram showing an example of an application execution screen of device 30 according to the embodiment.

As a result, the panel display unit 340a of the device 30 displays the application execution screen S2. As shown in FIG. 8, the application execution screen S2 includes an item Ca for inputting the file name of the image data to be distributed, an item Cb for inputting the distribution destination, and a distribution process based on the contents input to the items Ca and Cb. and an execution history button Ab for displaying the execution history of application A.

For example, when the execution history button Ab is pressed by the user on the application execution screen S<b>2 , the history information extraction unit 36 transmits a request for the execution history of application A to the server 10 . The application A causes the server 10 to transmit the data of the execution history screen S3 as shown in FIG. 9 and the data of the execution history of the application A stored in the history information storage unit 1800 to the device 30 . The history information extraction unit 36 stores the received execution history data of the application A in the history information holding unit 39 . Further, the display control unit 33 displays the execution history screen S3 using the execution history data, the execution history screen S3 data, and the processing result generated by the processing result generation unit 35 from the execution history data. Displayed on the display unit 340a. FIG. 9 is a diagram showing an example of an execution history screen of the device 30 according to the embodiment.

Note that the history information extraction unit 36 may request all or part of the execution history of the application A stored in the history information storage unit 1800 . For example, when requesting a part, the history information extraction unit 36 requests a specific execution history of all or part of the execution history related to the device 30, or all or part of the execution history related to the user logged in to the device 30. A history may be requested. Further, the history information extraction unit 36 may request an execution history including, for example, the latest predetermined number of execution results for any execution history or a specific execution history.

The execution history requested by the history information extraction unit 36 may be determined in advance, or may be determined according to a user's instruction using the operation panel 340b or the like.

As shown in FIG. 9, the execution history screen S3 includes one or more job H execution results. The execution result of each job H includes the start date and time Ha of the processing of the application A, the end date and time Hb of the processing of the application A, and the status Hc of the job H processed by the application A. FIG. The state Hc of the job H corresponds to the processing result generated by the processing result generation unit 35, and may be included in the execution history.

The status Hc of the job H is one of "completed" indicating a normal completion status, "error" indicating an execution error status, "completed +!" indicating a conditional completion status, and "processing" indicating an incomplete status. shown. The indicator Hcb indicated by "!" represents "conditional". In addition, as shown in FIG. 9, the "error" display may be emphasized by changing the character color, changing the character thickness, and adding decoration such as a frame. This makes it easier for the user to recognize the execution result of the execution error.

Further, the execution history screen S3 includes a detail button Hd for displaying the details of the job H in the execution result column of each job H. FIG. The execution history screen S3 also includes an update button Ad for updating the execution history and a button Ae for closing the execution history screen S3, in addition to the job H execution result column.

For example, when the update button Ad is pressed, the job H whose status is "processing" is updated. At this time, if the job H has been processed, the history information management unit 38 transmits the execution result of the job H to the server 10 . Then, the server 10 updates the execution history stored in the history information storage unit 1800 using the execution result of the job H. FIG. The history information management unit 38 acquires updated execution history data reflecting the execution result of the job from the server 10, thereby changing the status of job H to "processing" based on the updated execution history. . The display control unit 33 reflects the changed state of job H on the execution history screen S3. Further, the history information management unit 38 maintains the status of the job H as “processing” if the processing of the job H is not completed.

Further, when the details button Hd of a certain job H is pressed, a screen displaying the details of the job H is displayed on the panel display section 340a. At this time, the application A causes the server 10 to transmit the data of the screen displaying the details of the job to the device 30 . Furthermore, the display control unit 33 acquires execution history data of the job H held in the history information holding unit 39 . If the job status is normal completion and there is no item for displaying details about the job, the job details button Hd may be omitted from the execution history screen S3.

For example, FIG. 10 is a diagram showing an example of execution history screen data according to the embodiment. The screen data shown in FIG. 10 is also execution history data. The execution history data of FIG. 10 includes execution history data of two jobs with IDs "1" and "2", which are job identification information. The execution history data includes a job ID, start date and time, end date and time, job status, processing content name, and the like. If there is an execution error, the execution history data may include detailed information about the error.

In the execution history data, each time application A executes a job, the parameters inside "results" increase. The parameters include "id" to identify the job, "createAt" to indicate the start date and time of processing, "processedAt" to indicate the end date and time of processing, "status" to indicate the job status, and detailed information about the job. Contains parameters such as "jobDetails" for

The parameter "status" is "accepted" to indicate job reception, "processing" to indicate processing, "completed" to indicate completion, "canceled" to indicate that processing was canceled, or an execution error. including a status such as "error" to indicate In addition, the parameters inside the "result" change depending on the state of the parameter "status". For example, "processedAt" indicating the end date and time has a value when the job is "completed". The parameter "jobDetails" includes parameters such as "componentName" and "errorInfo". The parameter "componentName" contains the name of the component, which is the name of the process that has recently completed. If the parameter "status" is "accepted", then the parameter "componentName" contains the name of the last processed component. If the parameter "status" is "error", the name of the component that caused the execution error is entered. In addition, detailed information about the error is set in the parameter "errorInfo".

Therefore, the user can confirm the execution result and status of each job by viewing the execution history screen S3. Since the job completion status includes a normal completion status and a conditional completion status, the user can check the detailed status of the job. Furthermore, the user can display and check a screen showing detailed contents of the job status.

Examples of execution history data corresponding to various job states and screens displayed using the execution history data will be described below.

The first example is an example of a successfully completed job. 11A is a diagram illustrating an example of screen data of a normally completed job according to the embodiment; FIG. FIG. 11B is a diagram illustrating an example of a screen showing details of normally completed jobs according to the embodiment. FIG. 11B shows a job details screen S4 displayed when the normally completed job details button Hd is pressed on the execution history screen S3. The detail screen S4 includes a button Af for closing the detail screen S4, similar to the execution history screen S3.

As shown in FIG. 11A, when the parameter 'status' is 'completed', the parameter 'jobDetails' is set with job execution parameters, job delivery destinations such as external services, and delivery destination URLs. This is reflected on the screen S4.

A detailed screen S4 shown in FIG. 11B is generated by the display control unit 33 based on the execution history data shown in FIG. 11A. In the detail screen S4, regardless of the job status, the start date and time of processing, the job status, and the job ID are set. If all of the processing has ended, the end date and time of the processing is also set.

In the execution history data, if the parameter "status" is "completed", the details of the job execution parameters, job delivery destination service name, execution result, job save destination URL, etc. can be displayed in detail on the detailed screen. good. Further, for example, if the content of the job is to add a barcode to the scanned image, the image of the processing result may be displayed on the detailed screen S4. In this case, the image is displayed. parameters for the execution history data may be included.

The second example is that of a conditionally completed job. 12A is a diagram illustrating an example of screen data of a conditionally completed job according to the embodiment; FIG. FIG. 12B is a diagram illustrating an example of a screen showing details of a conditionally completed job according to the embodiment; FIG. 12B shows a job details screen S5 displayed when the details button Hd of a job whose status is "Completed+!" is pressed on the execution history screen S3.

As shown in FIG. 12A, the parameter "status" is "completed", which is basically the same as normal completion, but the parameter "annotate" for highlighting is additionally set. As shown in FIG. 12B, the display control unit 33 displays the message "state complete+!"

A third example is an example of a job in process. 13A is a diagram illustrating an example of screen data of a job being processed according to the embodiment; FIG. 13B is a diagram illustrating an example of a screen showing details of a job being processed according to the embodiment; FIG. FIG. 13B shows a job details screen S6 displayed when the details button Hd of a job whose status is being processed is pressed on the execution history screen S3.

As shown in FIG. 13A, when the parameter "status" is "processing", the parameter "jobDetails" contains information indicating the progress of processing. For example, a parameter "total" indicating the total amount of components used in a job and a parameter "processed" indicating the amount of components for which processing has been completed are added.

As shown in FIG. 13B , the display control unit 33 refers to the parameters “total” and “processed” and the parameter “componentName”, and displays the last completed component in the job processing flow on the detail screen S6. Information on the name and information on how many components have been processed in the flow of processing may be displayed in detail. For example, the detailed screen S6 indicates that the processing of two of the three components of the OCR processing has been completed. Further, when the parameter "status" is "processing", the processing of the job is not completed, so the end date and time is blank on the detailed screen S6. Note that the execution history data may include a parameter for displaying an inquiry code regarding processing on the detailed screen S6.

A fourth example is an execution error job. 14A is a diagram illustrating an example of screen data of a job with an execution error according to the embodiment; FIG. 14B is a diagram illustrating an example of a screen showing details of an execution error job according to the embodiment; FIG. FIG. 14B shows a job details screen S7 displayed when the details button Hd of a job whose status is error is pressed on the execution history screen S3.

As shown in FIG. 14A, when the parameter "status" is "error", the parameter "jobDetails" contains the component name "errorComponent" that caused the execution error. As shown in FIG. 14B, the display control unit 33 displays the name of the component that caused the execution error on the detailed screen S7 based on the parameters in the execution history data of FIG. 14A. Further, when the details of the execution error can be confirmed, the execution history data of FIG. 14A may include the parameter "errorDetailMessage" and the like, and the details of the execution error may be displayed on the detailed screen S7. A parameter for displaying the inquiry code of the execution error on the detailed screen S7 may be included in the execution history data.

<Effects, etc.>
As described above, the information processing system 1 according to the embodiment includes the processing information generation unit 34 that generates a job for executing a process, the history information storage unit 1800 that stores an execution history including job execution results, and an execution A history information extraction unit 36 for extracting the execution history of the first job from the history, and a display control unit 33 for displaying the execution result of the first job included in the execution history of the first job. , the display method of the execution result of the first job is changed according to the state of the execution result of the first job.

According to the above configuration, the method of displaying the execution result of the first job can be changed according to the state of the execution result of the first job. Accordingly, the user can recognize the content of the execution result of the first job by visually recognizing the displayed execution result of the first job. Therefore, it is possible to improve the accuracy of the presented execution history.

Further, in the information processing system 1 according to the embodiment, the display control unit 33 determines whether the state of the execution result of the first job is a completed state, a state in progress, or an execution failure. The method of displaying the execution result of the first job may be changed depending on whether the execution error state exists. According to the above configuration, it is possible to improve the accuracy of the presented execution history.

Further, in the information processing system 1 according to the embodiment, the display control unit 33 displays a , the conditionally completed state in which the display method of the execution result of the first job is changed is a state in which the processing inside the information processing system 1 in the job including the processing outside the information processing system 1 is completed. good too. According to the above configuration, the user can recognize how the execution result of the first job is completed by viewing the displayed execution result of the first job.

Further, the information processing system 1 according to the embodiment includes the operation reception unit 32 as a reception unit that receives a request for details of the execution result of the first job. Then, the details of the execution result of the first job may be displayed based on the execution history of the first job. According to the above configuration, the user can check not only the state of the execution result of the first job, but also the details of the execution result.

Further, the information processing system 1 according to the embodiment includes the history information management unit 38 that receives update of the state of the execution result of the first job. may be reflected in the execution history of the first job. According to the above configuration, the execution history of the first job can be kept up-to-date. Therefore, it is possible to present the execution history of the latest state.

Further, the information processing system 1 according to the embodiment is an information processing apparatus having the server 10 having the history information storage unit 1800, the processing information generation unit 34, the history information extraction unit 36, and the display control unit 33. A terminal 20 or device 30 may be provided, and the server 10 and the terminal 20 or device 30 may communicate. According to the above configuration, in the information processing system 1 including a plurality of devices such as the server 10 and the terminal 20 and/or the device 30, it is possible to present a job execution history with high accuracy.

Further, the device 30 as the information processing apparatus according to the embodiment extracts the execution history of the first job from the processing information generation unit 34 that generates a job for executing processing, and the execution history including the job execution result. A history information extraction unit 36 and a display control unit 33 for displaying the execution result of the first job included in the execution history of the first job are provided. , change the display method of the execution result of the first job. According to such a device 30, effects similar to those of the information processing system 1 can be obtained.

(Other embodiments)
Although examples of embodiments of the present invention have been described above, the present invention is not limited to the above embodiments. That is, various modifications and improvements are possible within the scope of the present invention. For example, the scope of the present invention also includes configurations in which various modifications are applied to the embodiments, and configurations constructed by combining components of different embodiments.

For example, in the information processing system 1 according to the embodiment, the terminal 20 or the device 30 acquires the execution history of the application stored in the history information storage unit 1800 from the server 10 each time the application is started. but not limited to this. For example, the terminal 20 or the device 30 may periodically acquire the application execution history from the server 10 and hold it. For example, the terminal 20 or the device 30 may acquire the execution history of each application from the server 10 once a day.

Further, in the information processing system 1 according to the embodiment, the server 10 and the terminal 20 or device 30 use an application and a browser to transmit and receive various information via the communication network 50. is not limited to Server 10 and terminal 20 or device 30 may transmit and receive information via any wired or wireless communication. Alternatively, the history information storage unit 1800 of the server 10 may be provided in the terminal 20 or the device 30 , and the terminal 20 or the device 30 may perform processing without using the server 10 . In this case, the processing result generation unit 35, the history information extraction unit 36, the state information generation unit 37, and the history information management unit 38 are provided in the terminal 20 or the device 30, and their functions are realized by the CPU or the like of the terminal 20 or the device 30. may be

Moreover, the present invention may be an information processing method. For example, an information processing method according to the present invention includes the steps of: storing an execution history including execution results of jobs for executing processing; extracting an execution history of a first job from the execution history; and displaying the execution result of the first job included in the execution history of the method of displaying the execution result of the first job according to the state of the execution result of the first job. change. According to this information processing method, the same effects as those of the above information processing system can be obtained. Such an information processing method may be implemented by a CPU, a circuit such as an LSI, an IC card, a single module, or the like.

Further, the present invention may be a program or a non-temporary computer-readable recording medium on which the above program is recorded. It goes without saying that the above program can be distributed via a transmission medium such as the Internet.

For example, a program according to the present invention is a program to be executed by a computer, and includes a process of extracting an execution history of a first job from an execution history including execution results of a job for executing a process; displaying the execution result of the first job included in the history, wherein in the displaying process, a display method of the execution result of the first job is changed according to the state of the execution result of the first job. . According to this program, the same effect as the above information processing system can be obtained.

Also, each function of the embodiments described above can be realized by one or a plurality of processing circuits. Here, the "processing circuit" in this specification means a processor programmed by software to perform each function, such as a processor implemented by an electronic circuit, or a processor designed to perform each function described above. devices such as ASICs (Application Specific Integrated Circuits), DSPs (digital signal processors), FPGAs (field programmable gate arrays) and conventional circuit modules.

Moreover, the devices described in the embodiments are merely representative of one of several computing environments for implementing the embodiments disclosed herein. In one embodiment, the first apparatus includes multiple computing devices, such as a server cluster. Multiple computing devices are configured to communicate with each other over any type of communication link, including a network, shared memory, etc., to perform the processes disclosed herein. Similarly, the second apparatus may include multiple computing devices configured to communicate with each other.

Further, the first device and the second device can be configured to share the disclosed processing steps in various combinations. For example, a process performed by a given unit may be performed by a second device. Likewise, the functions of a given unit can be performed by a second device. Also, each element of the first device and the second device may be integrated into one server device, or may be divided into a plurality of devices.

In addition, all numbers such as ordinal numbers and numbers used above are examples for specifically describing the technology of the present invention, and the present invention is not limited to the numbers illustrated. Moreover, the connection relationship between the components is an example for specifically describing the technology of the present invention, and the connection relationship for realizing the function of the present invention is not limited to this.

Also, the division of blocks in the functional block diagram is an example, and a plurality of blocks may be implemented as one block, one block may be divided into a plurality of blocks, and/or some functions may be moved to other blocks. good. Also, a single piece of hardware or software may process functions of multiple blocks having similar functions in parallel or in a time division manner.

1 information processing system 10 server 20 terminal (information processing device)
30 equipment (information processing equipment)
32 operation reception unit (reception unit)
33 display control unit 34 processing information generation unit 36 history information extraction unit 38 history information management unit 1800 history information storage unit

JP 2018-148307 A

Claims (8)

An information processing system,
a processing information generation unit that generates a job for executing processing;
a history information storage unit that stores an execution history including execution results of the job;
a history information extraction unit that extracts an execution history of a first job from the execution history;
a display control unit that displays a state of the execution result of the first job based on the extracted execution history of the first job;
When the first job is a job including internal and external processes of the information processing system, the display control unit determines that the execution result of the first job indicates that all the processes related to the first job have been completed normally. a state in which any process related to the first job is in an error state; the state in which the process related to the first job is neither the normal completed state nor the error state; Identifiably indicating which state is a conditionally completed state in which processing inside the processing system is completed,
Information processing system. The display control unit displays an execution result of the first job in such a way that a process in progress in which the process related to the first job in the information processing system is not completed is further identifiable. do,
The information processing system according to claim 1. further comprising a receiving unit that receives a request for details of execution results of the first job;
3. The information processing system according to claim 1, wherein the display control unit displays details of the execution result of the first job based on the execution history of the first job in response to the reception by the reception unit. further comprising a history information management unit that receives an update of the status of execution results of the first job;
4. The information processing system according to any one of claims 1 to 3 , wherein the history information management unit reflects the state of the execution result of the first job for which update is accepted in the execution history of the first job. a server having the history information storage unit;
An information processing device including the processing information generation unit, the history information extraction unit, and the display control unit,
The information processing system according to any one of claims 1 to 4 , wherein said server and said information processing device communicate with each other. An information processing device,
a processing information generation unit that generates a job for executing processing;
a history information extracting unit for extracting an execution history of a first job from the execution history including execution results of the job;
a display control unit that displays a state of the execution result of the first job based on the extracted execution history of the first job;
When the first job is a job including internal and external processes of the information processing apparatus, the display control unit determines whether the execution result of the first job indicates that all the processes related to the first job have been completed normally. a state in which any process related to the first job is in an error state; the state in which the process related to the first job is neither the normal completed state nor the error state; Displaying in an identifiable state which state is a conditionally completed state in which the processing inside the processing device is completed,
Information processing equipment. The information processing device
a step of storing an execution history including execution results of jobs that execute processing;
extracting an execution history of a first job from the execution history;
displaying a status of execution results of the first job based on the extracted execution history of the first job;
If the first job is a job including internal and external processes of the information processing apparatus, in the displaying step, the execution result of the first job indicates that all the processes related to the first job have been completed normally. a state in which any process related to the first job is in an error state; the state in which the process related to the first job is neither the normal completed state nor the error state; Displaying in an identifiable state which state is a conditionally completed state in which the processing inside the processing device is completed,
Information processing methods. information processing equipment ,
a process of extracting the execution history of the first job from the execution history including the execution results of the job that executes the process;
displaying a state of the execution result of the first job based on the extracted execution history of the first job;
When the first job is a job including internal and external processes of the information processing apparatus, in the process to be displayed, the execution result of the first job indicates that all the processes related to the first job have been completed normally. a state in which any process related to the first job is in an error state; the state in which the process related to the first job is neither the normal completed state nor the error state; Displaying in an identifiable state which state is a conditionally completed state in which the processing inside the processing device is completed,
program.

Images