JP7209326B2 - Merchandise sales data processor and program - Google Patents

Description

The present invention relates to a product sales data processing device and program.

The following POS systems are known. That is, regarding products with age restrictions such as cigarettes, the information medium is issued from the issuing terminal by the customer performing an operation to select the product to be purchased at the issuing terminal. The customer moves to the POS terminal with the information medium, and hands the information medium to the clerk. When the store clerk A takes out the product described on the information medium from the product shelf, the product code of the product and the age-confirmed code attached to the information medium are read by a bar code scanner, thereby confirming the age. (See, for example, Patent Document 1).

Japanese Patent No. 5854480

The above cigarettes are not displayed on product shelves set up for customers, but are displayed, for example, on product shelves set up on the clerk side of the checkout counter. It is a product that can only be handled, and the customer cannot handle it (purchase restricted product).
For such purchase-restricted products, the customer needs to tell the store clerk the name of the product they want to purchase, the number assigned to the product, etc. If it is not possible to grasp immediately, it will take time to register the product, and the accounting will take time.

SUMMARY OF THE INVENTION It is an object of the present invention to improve the efficiency of accounting when a customer purchases restricted products.

One aspect of the present invention for solving the above-described problems is a first information input means for inputting information corresponding to a store clerk, a second information input means for inputting information corresponding to a customer, and a specific and a processing means for executing different processes depending on whether the information is input by the first information input means or by the second information input means.

Further, according to one aspect of the present invention, a computer comprises first information input means for inputting information corresponding to a store clerk, second information input means for inputting information corresponding to a customer, and specific information 1 is a program for functioning as processing means for executing different processes depending on whether the information is input by the first information input means or when the information is input by the second information input means.

As described above, according to the present invention, it is possible to obtain the effect of improving the efficiency of accounting when a customer purchases a purchase-restricted product.

1 is a network configuration diagram of a POS system; FIG. It is a figure which shows the installation example of a POS terminal. It is a figure which shows the external appearance example of a POS terminal. It is a figure which shows the structural example of a POS terminal. FIG. 2 is a diagram for explaining an outline of operation modes of a POS terminal; FIG. 2 is a diagram for explaining an outline of operation modes of a POS terminal; FIG. 2 is a diagram for explaining an outline of operation modes of a POS terminal; FIG. 2 is a diagram for explaining an outline of operation modes of a POS terminal; It is a figure explaining an example of transition of an operation mode. It is a figure explaining an example of transition of an operation mode. 7 is a flow chart showing an example of an operation when registering a product; It is an example of registration information. It is a display example on the store clerk side and the customer side. It is another display example on the store clerk side and the customer side. It is another display example on the store clerk side and the customer side. It is a part of the flowchart in a modification. It is a display example on the store clerk side and the customer side. This is an example of a receipt. It is a figure which shows an example of a product registration status screen and a brand number notification screen in this embodiment. It is a figure which shows an example of brand number information in this embodiment. 6 is a flow chart showing an example of a processing procedure executed by the POS terminal in the present embodiment in relation to purchase-restricted product handling processing (first example); It is a figure which shows an example of the goods extraction instruction|indication screen and goods receipt standby screen in this embodiment. FIG. 10 is a flowchart showing an example of a processing procedure executed by the POS terminal in the present embodiment in relation to purchase-restricted product handling processing (second example); FIG. FIG. 11 shows an example of a product type selection screen in the embodiment; FIG.

<Embodiment>
[Configuration example of POS system]
FIG. 1 is a network configuration diagram of a POS (Point Of Sales) system according to one embodiment of the present invention. The POS system 1 shown in FIG. Connected for communication. Hereinafter, the POS terminals 20-1, 20-2, and 20-3 are collectively referred to as the POS terminal 20 unless otherwise distinguished.

The POS system 1 can be installed in various stores, but in the following description, the case where the POS system 1 is installed in a convenience store will be described as an example.

FIG. 2 is a diagram showing an installation example of a POS terminal. FIG. 2A is a perspective view of the POS terminal 20 and the like as viewed from the customer side. FIG. 2B is a perspective view of the POS terminal 20 and the like as seen from the store clerk's side. As shown in FIG. 2A, a counter is placed on the right side of the POS terminal 20 as viewed from the customer side.

FIG. 3 is a diagram showing an example of the appearance of a POS terminal. FIG. 3A is a perspective view of the POS terminal 20 viewed from the customer side. FIG. 3B is a perspective view of the POS terminal 20 as seen from the salesclerk side. FIG. 4 is a diagram showing a configuration example of the POS terminal 20. As shown in FIG. 3 and 4, the same reference numerals are given to the same parts.

A configuration example of the POS terminal 20 shown in FIG. 4 will be described below with reference to FIG. The POS terminal 20 includes a CPU 201, a ROM 202, a RAM 203, a hard disk 204, a customer-side display unit 205, a customer-side scanner unit 206, a card payment unit 208, a change machine 209, a store clerk-side display unit 210, A key operation unit 211 , a store clerk side scanner unit 212 , a printing unit 213 , an audio output unit 214 , and a communication unit 215 are provided. They can communicate with each other via a bus.

The CPU 201 is a central processing unit, and controls the operation of the POS terminal 20 by reading and executing programs stored in the ROM 202 .
The ROM 202 is a read-only memory, and stores various information used by the CPU 201 including programs.

A RAM 203 is a read/write memory and stores various information. For example, the RAM 203 stores information acquired from the outside (for example, product master information acquired from the store controller 10) and information generated during processing (for example, registration information generated during registration processing, settlement information generated during settlement processing, etc.). memorize In the following description, one or both of registration information and settlement information may be referred to as transaction information.

The hard disk 204 stores various information. The hard disk 204 may store programs executed by the CPU 201 instead of the ROM 202, for example. Also, instead of the RAM 203, information obtained from the outside or information generated during processing may be stored.

The customer-side display unit 205 is a touch display for customers, which displays various information to the customer and receives various inputs from the customer.
A customer-side scanner unit 206 is a scanner unit for customers, and optically reads, for example, a bar code (such as a product code) attached to a product.

The customer-side scanner unit 206 is used when the customer registers the product, but the customer may register the product by another method. For example, when an item order button or the like is displayed on the customer-side display unit 205, the customer can operate (press) the order button to register the item.

The card settlement unit 208 is a settlement mechanism using various cards (credit cards, transportation cards, etc.). The card settlement unit 208 of this embodiment includes a card recognition unit (reading unit), a display unit, and an operation unit.

The change dispenser 209 (cash settlement unit) is a settlement mechanism using cash, and has an insertion port for banknotes and coins and a discharge port for banknotes and coins. The amount of change, which is the difference, is calculated, and the change is discharged from the discharge port.

The clerk-side display unit 210 is a touch display for the clerk, and displays various information to the clerk and receives various inputs from the clerk.
The key operation unit 211 is composed of various keys (buttons) and receives various inputs from the store clerk.
The clerk-side scanner unit 212 is a scanner unit for a clerk, and optically reads, for example, a bar code (product code, etc.) attached to a product or a clerk code attached to a clerk's name tag.

Note that the clerk-side scanner unit 212 is used when the clerk registers products, but the clerk may register the products by other methods. For example, if a key corresponding to a product (for example, a key corresponding to a sports newspaper) is arranged in the key operation unit 211, the store clerk can operate (press) the key to register the product. can. Also, when a preset key corresponding to a product is displayed on the clerk-side display unit 210, the clerk can operate the preset key to register the product.

The printing unit 213 is a printing unit that ejects media, and prints and issues various media such as receipts. The printing unit 213 is a single printing unit that can be rotatably changed from the clerk side to the customer side and from the customer side to the clerk side (the direction of the medium issuing port). The orientation of the printing unit may be changed manually, or may be changed automatically (mechanically controlled, etc.) according to the transition of the operation mode, for example. A sensor or the like may be used to detect whether the orientation of the printing unit is correct or incorrect.

The audio output unit 214 outputs audio. For example, the audio output unit 214 outputs audio guidance and the like.
The communication unit 215 transmits and receives information to and from other devices (other POS terminals 20, store controllers 10).

[Outline of each operation mode]
Next, operation modes of the POS terminal 20 will be described. The POS terminal 20 has multiple operating modes. Specifically, the POS terminal 20 has four types of operation modes (normal mode, full self mode, double scan mode, semi self mode). The operation modes explained below are the operation modes related to accounting during normal business (operation modes related to product registration processing and settlement processing). It does not include the maintenance mode for setting work or maintenance work by staff members, or the training mode for training newcomers.
In this embodiment, "accounting" is a concept that includes, for example, product registration in one transaction and settlement (settlement) of the registered product.

5 to 8 are diagrams for explaining the outline of the operation modes of the POS terminal 20. FIG. FIG. 5 is a diagram for explaining the outline of the normal mode. FIG. 5A is a schematic diagram showing the flow of processing (merchandise registration processing, checkout processing) and the actions of people (staff, customers) in the normal mode, and FIG. 4 is a flow chart showing a basic flow of operation; FIG. 6 is a diagram for explaining the outline of the full-self mode. FIG. 6A is a schematic diagram showing the flow of processing (merchandise registration processing, checkout processing) and the actions of people (customers) in the full self mode, and FIG. 4 is a flow chart showing a basic flow of operation; FIG. 7 is a diagram for explaining the outline of the double scan mode. FIG. 7A is a schematic diagram showing the flow of processing (product registration processing, checkout processing) and the actions of people (customers) in the double scan mode, and FIG. 4 is a flow chart showing a basic flow of operation; FIG. 8 is a diagram for explaining the outline of the semi-self mode. FIG. 8A is a schematic diagram showing the flow of processing (product registration processing, checkout processing) and the actions of people (customers) in the semi-self mode, and FIGS. 4 is a flowchart showing a basic flow of operations of the POS terminal 20;

In the following description, the mode in which the POS terminal 20 executes product registration processing is referred to as a registration mode, and the mode in which payment processing is performed is referred to as a payment mode, as a different approach from the four operation modes described above. There is

[Normal mode]
The normal mode, as shown in FIG. 5A, is an operation mode in which the store clerk executes the registration process and the customer executes the settlement process. That is, as shown in FIG. 5B, in the normal mode, the store clerk side enters the registration mode, and the customer side enters the checkout mode. In other words, the POS terminal 20 operates in the registration/settlement mode when viewed from the registration process to the settlement process as a whole.

In the normal mode, the clerk registers the purchased product of the customer on the clerk side (clerk side scanner section 212, clerk side display section 210, key operation section 211). In other words, the POS terminal 20 executes the registration process of the purchased product according to the operation of the store clerk (the operation of the store clerk side scanner unit 212, the store clerk side display unit 210, the key operation unit 211, etc.) (upper part of FIG. 5A). .

When the registration process by the clerk is completed, the customer confirms the total amount of purchased commodities on the clerk-side display unit 210, inserts money into the change machine 209, or operates the card payment unit 208 to settle the account (FIG. 5). (A) lower row). That is, the POS terminal 20 executes the settlement process according to the customer's operation (insertion of money into the change machine 209, operation of the card settlement unit 208) (lower part of FIG. 5A).

That is, in the normal mode, as shown in FIG. 5B, the product is first scanned by the store clerk, for example, by the store clerk scanner unit 212 (step S10: YES), and the product is registered (step S11). After pressing the subtotal key (for example, the subtotal key displayed on the store clerk side display unit 210 or the subtotal key arranged on the key operation unit 211, etc.) (step S30: YES), for example, the change machine 209 is performed (step S50), and the process is completed.

The customer may wait until the store clerk completes the registration process (until the total amount is determined), but may insert money into the change machine 209 before the registration process is completed. That is, the POS terminal 20 can accept payment during the registration process (upper part of FIG. 5A).

In addition, the clerk may wait until the customer completes the payment (until the customer obtains the change or the receipt), or may register the next customer's purchased product. In other words, the POS terminal 20 can register the purchased product of the next customer during the checkout process (lower part of FIG. 5A). Also, the clerk may be absent during the payment by the customer (lower part of FIG. 5(A)). In other words, the reception of the customer may be finished during the payment of the customer.

In addition, when there is change, the POS terminal 20 controls the dispensation of change or bills by the change machine 209 in order to prevent forgetting to take the change, and a sensor or the like detects that the customer has removed the change or bills. After recognizing the receipt, the printing unit 213 is controlled to issue a receipt. The same applies to other operation modes. As described above, in the normal mode (the same applies to the double scan mode), there may or may not be a store clerk in front of the customer who receives the change. (That is, the payment of change/change and the receipt may be issued at the same time, or the receipt may be issued first). Further, the timing of paying out change/tills and issuing receipts may be controlled according to the current operation mode and the presence/absence of a clerk (for example, the presence/absence of a clerk is recognized by a sensor).

[Full self mode]
As shown in FIG. 6A, the full self mode is an operation mode in which the customer performs registration processing and the customer performs settlement processing. That is, as shown in FIG. 6B, in the case of the full self mode, the customer side becomes both the registration mode and the payment mode. In other words, the POS terminal 20 operates in the registration/settlement mode when viewed from the registration process to the settlement process as a whole.

In the case of the full self mode, the customer registers the purchased product on the customer side (customer side scanner section 206, customer side display section 205). That is, the POS terminal 20 executes registration processing of the purchased product by the customer's operation (scanning by the customer-side scanner unit 206, touching the customer-side display unit 205) (upper part of FIG. 6A).

When the registration process is completed, the customer confirms the total amount of purchased products on the customer-side display unit 205, inserts money into the change dispenser 209, or operates the card payment unit 208 to settle the account (Fig. 6 (A) ) below). That is, the POS terminal 20 executes the settlement process according to the customer's operation (insertion of money into the change machine 209, operation of the card payment unit 208) (lower part of FIG. 6A).

That is, in the full-self mode, as shown in FIG. 6B, the product is scanned by the customer-side scanner unit 206 on the customer side (step S20: YES), and the product is registered (step S21). After the registration completion key (for example, the registration completion key displayed on the customer-side display unit 205) is pressed (step S40: YES), the customer's account is settled by, for example, the change machine 209 (step S50), and processing is performed. is completed.

In the full-self mode, as described above, the customer side executes both the registration process and the settlement process, but this does not mean that the store clerk cannot do anything. That is, even when the POS terminal 20 is operating in the full self mode, the clerk-side scanner unit 212 can scan the clerk code. Further, the POS terminal 20 can display various information (for example, the list described in FIG. 15) on the clerk-side display section 210 even when operating in the full-self mode.
For example, during operation in the full-self mode, a screen similar to that displayed on the customer-side display unit 205 can be displayed on the salesclerk-side display unit 210 in accordance with the registration processing and settlement processing performed on the customer side. may be displayed. In other words, the contents displayed on the customer-side display unit 205 may be mirrored on the salesclerk-side display unit 210 . This allows the clerk to grasp what kind of operation the customer is performing and what kind of processing status the POS terminal 20 is in in the full-self mode.

[Double scan mode]
The double scan mode, as shown in FIG. 7A, is an operation mode in which registration processing is executed on both the store clerk side and the customer side, and settlement processing is executed on the customer side. That is, as shown in FIG. 7B, in the case of the double scan mode, both the clerk side and the customer side are in the registration mode, and the customer side is in the checkout mode. In other words, the POS terminal 20 operates in the registration/settlement mode when viewed from the registration process to the settlement process as a whole.

In the case of the double scan mode, the clerk registers the purchased product on the clerk side (clerk side scanner unit 212, clerk side display unit 210, key operation unit 211), and the customer registers the purchased product on the customer side (customer side scanner unit 211). 206, customer-side display unit 205). That is, the POS terminal 20 can be operated by a clerk (scanning by the clerk-side scanner unit 212, touching the clerk-side display unit 210, pressing the key operation unit 211, etc.) and by a customer (customer-side scanner unit 206). , and touch on the customer-side display unit 205), the registration processing of the purchased product is executed (upper part of FIG. 7A).

When the registration process is completed, the customer confirms the total amount of purchased products on the customer-side display unit 205, inserts money into the change machine 209, or operates the card settlement unit 208 to settle the account (Fig. 7 (A) ) below). That is, the POS terminal 20 executes the settlement process according to the customer's operation (insertion of money into the change machine 209, operation of the card settlement unit 208) (lower part of FIG. 7A).

That is, in the double scan mode, products are first registered on the store clerk side and the customer side. For example, as shown in FIG. 7B, by scanning the store clerk side scanner unit 212 (step S10: YES), goods are registered (step S11), and by scanning the customer side scanner unit 206 (step S20: YES), the product is registered (step S21). A subtotal key (for example, a subtotal key displayed on the clerk-side display unit 210 or a subtotal key arranged on the key operation unit 211) or a registration completion key (for example, a registration completion key displayed on the customer-side display unit 205) After the completion key, etc.) is pressed (step S41: YES), on the customer side, the payment is made by, for example, the change dispenser 209 (step S50), and the process is completed.

The store clerk may wait until the customer completes the payment (until the customer obtains change or a receipt), or may register the next customer's purchased product. In other words, the POS terminal 20 can register the purchased product of the next customer during the checkout process (lower part of FIG. 7A). Also, the clerk may be absent during the payment by the customer (lower part of FIG. 7(A)). In other words, the reception of the customer may be finished during the payment of the customer.

[Semi-self mode]
The semi-self mode is an operation mode using two or more POS terminals 20. As shown in FIG. 8A, at least one POS terminal 20 (POS terminal 20-1 in the example of FIG. 8) is , and the customer side of another POS terminal 20 (one of the POS terminals 20-2 and 20-3 in the example of FIG. 8) executes the settlement process. mode. That is, in the case of the semi-self mode, one or more terminals (in the example of FIG. 8, one of the POS terminals 20-1 as shown in FIG. 8B) enters the registration-only mode, and one or more other terminals (the In an example, as shown in FIG. 8C, two POS terminals 20-2 and 20-3) are in the payment exclusive mode.

In the semi-self mode, the clerk registers the purchased product of the customer at the POS terminal 20 in the registration-only mode on the clerk side (clerk side scanner section 212, clerk side display section 210, key operation section 211). In other words, the POS terminal 20 executes the registration process of the purchased product according to the operation of the store clerk (the operation of the store clerk side scanner unit 212, the store clerk side display unit 210, the key operation unit 211, etc.) (upper part of FIG. 8A). .

When the registration process by the clerk is completed, the customer moves to the POS terminal 20 in the settlement-only mode, confirms the total amount of the purchased commodities on the clerk-side display unit 210, inserts money into the change dispenser 209, or performs card payment. Operate the unit 208 to settle (lower part of FIG. 8(A)). In other words, the POS terminal 20 executes settlement processing according to the customer's operation (insertion of money into the change machine 209, operation of the card payment unit 208) (lower part of FIG. 8A).

When the registration processing is completed at the POS terminal 20 in registration-only mode (POS terminal 20-1 in the example of FIG. Then, it moves to the POS terminal 20-2), and the POS terminal 20 at the destination is supplied with information necessary for settlement processing (registration information generated at the POS terminal 20 in the registration-only mode, etc.).

Note that the destination POS terminal 20 (of the POS terminals 20 in the settlement-only mode, the POS terminal 20 that executes the settlement process) may be specified in the POS terminal 20 in the registration-only mode. Alternatively, the POS terminal 20 in the registration-only mode issues a medium (a medium on which a bar code or the like for obtaining information necessary for settlement processing is printed), and the POS terminal 20 in the settlement-only mode that reads the medium is used. It may be the POS terminal 20 at the destination.

That is, in the semi-self mode, the product is first registered by the clerk of the POS terminal 20 (POS terminal 20-1) in the registration-only mode. For example, as shown in FIG. 8B, products are registered (step S11) by scanning with the clerk side scanner unit 212 (step S10: YES). After pressing the subtotal key (for example, the subtotal key displayed on the clerk-side display unit 210 or the subtotal key arranged on the key operation unit 211) (step S30: YES), for example, the POS terminal 20 in the payment-only mode ( one of the POS terminals 20-3 of the POS terminal 20-2) is specified (step S31: YES), the registration information is transmitted to the specified POS terminal 20 (step S32), and the POS in the registration-only mode Processing in the terminal 20 is completed.

Subsequently, as shown in FIG. 8C, after receiving the registration information (step S49: YES), the POS terminal 20 in the settlement-only mode (that is, the POS terminal 20 specified by the POS terminal 20 in the registration-only mode) At the customer side, the payment is made by, for example, the change dispenser 209 (step S50), and the processing at the POS terminal 20 in the payment exclusive mode is completed.

After transmitting the registration information, the store clerk can register the next customer's purchased product (lower part of FIG. 8(A)). Also, the clerk may be absent after transmitting the registration information (lower part of FIG. 8(A)).

[Notification of operation mode]
The POS terminal 20 notifies the current operating mode. For example, the current operation mode may be displayed on the store clerk's display unit 210 . Specifically, a screen having an operation mode display column may be displayed on the clerk-side display unit 210, and the current operation mode may be displayed in the operation mode display column on the screen. Also, a screen on which an image corresponding to each operation mode (for example, a button-like image) is arranged is displayed on the clerk's side display unit 210, and an image corresponding to the current operation mode is displayed on the screen. It may be displayed in a display manner different from that of the non-corresponding image (for example, in a display manner that is more conspicuous than the display manners of other images). Note that the customer-side display unit 205 may similarly display the operation mode.

Also, the POS terminal 20 may notify information according to the current operation mode. For example, the customer-side display unit 205 may display a message corresponding to the current operation mode. Specifically, if the current operation mode is full self mode, for example, when the customer is waiting, the customer himself/herself will be asked to register the product (message such as "Please scan the customer"). It may be displayed on the customer-side display unit 205 (for example, scroll display in large characters).

[Transition of operation mode]
Next, transition (switching) of the operation mode of the POS terminal 20 will be described. The POS terminal 20 changes the operation mode according to an explicit mode change operation (input on the operation mode setting screen, operation of the operation mode setting button, etc.) by the clerk. In addition, the POS terminal 20 changes the operation mode according to another operation (for example, reading a salesclerk code, etc.) other than the explicit mode switching operation by the salesclerk. In addition, the POS terminal 20 can be set under certain conditions that are not dependent on the operation of a store clerk (conditions related to time such as elapsed time and predetermined time (schedule), conditions related to transmission/reception of information such as instructions to/from other terminals, etc.). ), the operation mode is changed.

9 and 10 are diagrams for explaining an example of operation mode transition. FIG. 9A is a flowchart showing the flow of transition from normal mode to full self mode. FIG. 9B is a flow chart showing the flow of transition from full self mode to double scan mode. FIG. 10A is a flowchart showing the flow of transition from normal mode to semi-self mode (registration-only mode). FIG. 10B is a flow chart showing the flow of transition from the normal mode to the semi-self mode (payment exclusive mode).

[Transition from normal mode to full self mode]
The flowchart of FIG. 9A starts when the POS terminal 20 (normal mode) is not in use (that is, when neither the store clerk nor the customer uses it).

Step S100: Start counting non-use time.
Step S101: Judge whether or not the store clerk or customer has started to use the product. If the use has not started, the process proceeds to step S102. When the use is started, the process proceeds to step S104.

Step S102: Determine whether or not the non-use time has passed a predetermined time (for example, preset 10 minutes). If the predetermined time has passed, the process proceeds to step S103. If the predetermined time has not elapsed, the process returns to step S101.
Step S103: Change the operation mode from the normal mode to the full self mode.
Step S104: Terminate the clocking of non-use time. Then, the flowchart of FIG. 9A ends.

In addition, when the shift to the full-self mode is made, the clerk may be notified of the shift to the full-self mode (for example, information indicating that there are undelivered products may be transmitted to the terminal carried by the clerk). . Further, when shifting to the full self mode, the customer side display section 205 may display a message instructing or requesting the customer to perform self registration.

Note that FIG. 9A shows the flow regarding the transition from the normal mode to the full self mode, and the transition from the double scan mode to the full self mode is similar to the flow of FIG. may be

[Transition from full self mode to double scan mode]
The flowchart of FIG. 9B always starts (regularly at very short time intervals) in the POS terminal 20 (full self mode).

Step S110: It is determined whether or not the clerk-side scanner unit 212 has read the clerk code. If the store clerk code is read, the process proceeds to step S111. If the store clerk code has not been read, the flow chart of FIG. 9B ends.

Step S111: Transition the operation mode from the full self mode to the double scan mode. Then, the flowchart of FIG. 9B ends.

[Transition from normal mode to semi-self mode (registration-only mode)]
The flowchart of FIG. 10A always starts (regularly at very short time intervals) in the POS terminal 20 (normal mode).

Step S120: It is determined whether or not there is an operation to declare a shift to the semi-self mode (registration-only mode). For example, a button for declaring a transition to the semi-self mode (registration-only mode) may be displayed on the clerk-side display unit 210, and whether or not the button has been pressed (touched) may be determined. If there is an operation, the process proceeds to step S121. If there is no operation, the flow chart of FIG. 10(A) ends.

Step S121: It is determined whether there is another POS terminal 20 operating in the semi-self mode in the POS system 1 or not. As described above, in the case of the semi-self mode, one or more POS terminals 20 in the registration-only mode and one or more POS terminals 20 in the settlement-only mode are required. , POS terminals 20-2 and 20-3 are operating in a semi-self mode (registration-only mode) and the other is operating in a semi-self mode (payment-only mode). If there is no other POS terminal 20 operating in the semi-self mode, the process proceeds to step S122. If there is another POS terminal 20 operating in the semi-self mode, the process proceeds to step S124.

Step S122: It is determined whether or not another POS terminal 20 to be shifted to the semi-self mode (payment exclusive mode) has been specified. If there is designation, the process proceeds to step S123. If there is no designation, the process of step S122 is repeated.
Step S123: Send an instruction to shift to the semi-self mode (payment-only mode) to the other specified POS terminal 20 .

Step S124: Determine whether processing is in progress. If it is not being processed, the process proceeds to step S125. If the processing is in progress, the processing of step S124 is repeated.
Step S125: The operation mode is shifted from the normal mode to the semi-self mode (registration-only mode). Then, the flowchart of FIG. 10A ends.

Note that the operation of step S120 is performed when there is no other POS terminal 20 already operating in the semi-self mode and when there is no other POS terminal 20 capable of shifting to the semi-self mode. should not be allowed.

[Transition from normal mode to semi-self mode (payment-only mode)]
The flowchart of FIG. 10B always starts (regularly at very short time intervals) in the POS terminal 20 (normal mode).

Step S130: It is determined whether or not an instruction to shift to the semi-self mode (payment exclusive mode) has been received. When the transfer instruction is received, the process proceeds to step S131. If no transfer instruction has been received, the flow chart of FIG. 10B ends.

Step S131: Determine whether processing is in progress. If not in process, the process proceeds to step S132. If it is in process, the process of step S131 is repeated.
Step S132: The operation mode is shifted from the normal mode to the semi-self mode (payment exclusive mode). Then, the flowchart of FIG. 10B ends.

FIG. 10(B) shows the flow regarding the transition from the normal mode to the semi-self mode (payment-only mode). 10(B) flow may be the same.

[Display on the clerk side and customer side in double scan mode]
The double scan mode is a mode in which registration processing is executed on both the store clerk side and the customer side, and the displays on the store clerk side display section 210 and the customer side display section 205 during the registration process will be described below.

FIG. 11 is a flow chart showing an example of the operation when registering a product. The flow chart of FIG. 11 starts always (periodically at very short time intervals) at the POS terminal 20 (double scan mode). Note that the dashed rectangle P will be described later.

Step S400: It is determined whether or not the product has been scanned by the store clerk side scanner unit 212 or the like. That is, it is determined whether or not the store clerk has scanned with the store clerk side scanner unit 212, touched the store clerk side display unit 210, or pressed the key operation unit 211 or the like. If the product has been scanned, the process proceeds to step S401. If the product has not been scanned, the process proceeds to step S410.

Step S401: Register the product. In the registration, information indicating that the salesclerk has registered is also registered (stored). Specifically, the registration classification "1 (clerk side)" is stored.
Step S402: The product is displayed on the clerk's side display section 210 in a normal display mode.
Step S403: The product is displayed on the customer-side display section 205 in a display mode that emphasizes more than the normal display mode.

Step S410: It is determined whether or not the product has been scanned by the customer side scanner unit 206 or the like. That is, it is determined whether or not the customer has scanned with the customer-side scanner unit 206 or touched the customer-side display unit 205 . If the product has been scanned, the process proceeds to step S411. If the product has not been scanned, the process returns to step S400.

Step S411: Register the product. In the registration, information indicating that the customer has registered is also registered (stored). Specifically, the registration classification "2 (customer side)" is stored.
Step S412: The product is displayed on the clerk-side display section 210 in a display mode that is emphasized more than the normal display mode.
Step S413: The product is displayed on the customer-side display section 205 in a normal display mode.

Step S420: Determine whether or not registration of all products to be purchased has been completed. That is, it is determined whether or not either the subtotal key displayed on the salesclerk side display section 210 or the registration completion key displayed on the customer side display section 205 has been pressed. If all products have been registered, the process proceeds to step S421. If not completed, the process returns to step S400.

Step S421: Settle.
Step S422: The printing unit 213 issues a receipt. Then the flow chart of FIG. 11 ends. It should be noted that a printed receipt may be issued so that the merchandise registered by the store clerk and the merchandise registered by the customer can be distinguished from each other. For example, either one of the products registered by the store clerk or by the customer may be marked with a mark such as an asterisk or an asterisk, or underlined. Further, for example, a receipt may be issued in which the print area for the product registered by the customer and the print area for the product registered by the store clerk are separated. That is, a receipt may be issued in which the product registered by the customer and the product registered by the store clerk are printed in different areas.

FIG. 12 is an example of registration information. The POS terminal 20 may generate registration information as shown in FIG. 12, for example, instead of the registration information shown in FIG. The registration information shown in FIG. 12 stores a transaction number, transaction date and time, operation mode, product registrant, product code, product name, unit price, quantity, and registration category. The operation mode is information indicating the current operation mode of the POS terminal 20 (when the registration information is generated). A product registrant is a registrant who has registered the product. The registration category is information indicating whether the registration was made by the store clerk or by the customer. When registered by the store clerk, the registration division "1" is stored, and when registered by the customer, the registration division "2" is stored.

As for the registration information shown in FIG. 12, in step S411 of FIG. 11 (registration processing based on scanning on the customer's side, etc.), "Japanese-style large-sized yakisoba A" with product code "SC1111" is registered, and then step S401. In step S411, "star 4 (1 mm)" of product code "SC1023" is registered in (registration processing based on scanning by store clerk). .5L)” is registered, then in step S401, “Nori bento” with product code “SC6500” is registered, and in step S411, “C chocolate” with product code “SC3620” is registered. It is an example of generated registration information.

In other words, the POS terminal 20 generates registration information of the registration category "1 (clerk side)" in the process of step S401 for the product (star 4 (1 mm), seaweed lunch box) scanned by the clerk side scanner unit 212. . On the other hand, the POS terminal 20 registers the products scanned by the customer-side scanner unit 206 (large Japanese-style yakisoba A, natural water from mountain B (1.5 L), chocolate C) in the registration classification "2 ( Customer side)” registration information is generated.

13A and 13B are display examples on the store clerk side and the customer side. Specifically, FIG. 13A is an example of a registration screen displayed on the clerk-side display unit 210. As shown in FIG. FIG. 13B is an example of a registration screen displayed on the customer-side display unit 205. As shown in FIG.

For example, when "C chocolate" is scanned by the customer-side scanner unit 206 in step S410 of FIG. 13A is displayed on the salesclerk side display unit 210, and the registration screen as shown in FIG. 13B is displayed on the customer side display unit 205 in step S413.

As shown in FIG. 13A, the store clerk side (clerk side display unit 210) displays the product (star 4 (1 mm), seaweed lunch box) registered by the store clerk side (his own side) in a normal mode (normal size ), and the products registered by the customer (other party) (large Japanese-style yakisoba A, natural water from Mt. B (1.5 L), chocolate C) are displayed in an emphasized manner (enlarged size). In the upper part, the product (lunch box) last registered by the store clerk is displayed (symbol NI). In addition, at the bottom, the fact that it is the current mode (double scan mode) is notified (symbol M).

As shown in FIG. 13(B), on the customer side (customer side display unit 205), the products registered by the customer side (himself) (Japanese-style large portion of yakisoba A, natural water from Mt. B (1.5 L) , C chocolate) are displayed in a normal mode (normal size), and the products (star 4 (1 mm), seaweed lunch box) registered by the clerk side (opponent side) are displayed in an emphasized mode (enlarged size). In the upper part, the product (C chocolate) last registered on the customer side is displayed (symbol NI). In addition, at the bottom, the fact that it is the current mode (double scan mode) is notified (symbol M).

That is, based on the fact that the first product, "Japanese-style large serving of yakisoba A" has been scanned by the customer (step S410; YES), the clerk (clerk's side display unit 210) displays "Japanese-style large serving of yakisoba." A" is highlighted (step S412), and "Japanese-style large portion of yakisoba A" is normally displayed on the customer's side (customer-side display unit 205) (step S413). Subsequently, when the clerk side scans the second product, "Star 4 (1 mm)" (step S400; YES), the clerk side (clerk side display unit 210) displays "Star 4 (1 mm)". 4 (1 mm)" is normally displayed (step S402), and "star 4 (1 mm)" is highlighted on the customer side (customer side display section 205) (step S403). Subsequently, when the customer scans the third product, "Natural water from Mt. B (1.5 L)" (step S410; YES), the store clerk (store clerk's display unit ), “Natural water from Mt. B (1.5 L)” is highlighted (step S412), and “Natural water from Mt. B (1.5 L)” is normally displayed on the customer side (customer side display section 205). (step S413). Subsequently, based on the fact that the clerk has scanned the fourth product, "Nori Bento" (step S400; YES), the clerk (clerk side display unit 210) displays "Nori Bento". It is normally displayed (step S402), and "Lunchbox" is highlighted on the customer's side (customer-side display unit 205) (step S403). Subsequently, when the customer scans the fifth product, "Chocolate C" (step S410; YES), the store clerk (display section 210 on the store clerk's side) displays "Chocolate C". It is highlighted (step S412), and "C chocolate" is normally displayed on the customer's side (customer-side display section 205) (step S413).

As shown in FIG. 13(A), on the clerk side, the products registered by the clerk side and the customer side (Japanese-style large serving yakisoba A, star 4 (1 mm), natural water from Mt. B (1.5 L), seaweed Boxed lunch, C chocolate) are displayed according to the registered order (Japanese-style large serving of yakisoba A -> Star 4 (1 mm) -> Natural water from Mt. B (1.5 L) -> Nori bento -> C chocolate). Therefore, even if we focus only on the products (star 4 (1 mm), seaweed lunch box) registered by the store clerk, the order in which the products (star 4 (1 mm), seaweed lunch box) were registered (star 4 (1 mm) → seaweed lunch box), and even if you focus only on the products registered by the customer (Japanese-style large serving yakisoba A, B mountain natural water (1.5 L), C chocolate), the product (Japanese-style Large serving yakisoba A, mountain B natural water (1.5 L), C chocolate) are displayed according to the registered order (Japanese-style large serving yakisoba A→B mountain natural water (1.5 L)→C chocolate). The same applies to the customer side (see FIG. 13B). The same applies to the display example of FIG. 14 (described later).

Also, as shown in FIGS. 13(A) and 13(B), the product registered by the clerk (Star 4 (1 mm), seaweed lunch) and the product registered by the customer (Japanese-style large serving yakisoba Since the display mode is different from A and B mountain natural water (1.5 L), C chocolate), the overall registration order (Japanese-style large serving yakisoba A → Star 4 (1 mm) → B mountain natural water (1.5 L) → Nori Bento → C Chocolate), in addition to the registration order on the clerk side (Star 4 (1 mm) → Nori Bento) and the registration order on the customer side (Japanese-style large serving of yakisoba A → Natural water from Mt. B (1.5 L) → C Chocolate ) are also easier to recognize. The same applies to the display example of FIG. 14 (described later).

Note that in FIG. 13, the characters are enlarged and displayed for emphasis, but instead of or in addition to the enlarged characters, the characters may be displayed in bold.

[Another display example 1]
The displays on the clerk's side and the customer's side in the double scan mode are not limited to those described using the display example of FIG. FIG. 14 shows another display example on the store clerk side and the customer side. Specifically, FIG. 14A is an example of a registration screen displayed on the clerk-side display unit 210. As shown in FIG. FIG. 14B is an example of a registration screen displayed on the customer-side display unit 205. As shown in FIG.

For example, when "C chocolate" is scanned by the customer-side scanner unit 206 in step S410 of FIG. 14A may be displayed on the salesclerk side display unit 210, and the registration screen as shown in FIG. 14B may be displayed on the customer side display unit 205 in step S413.

As shown in FIG. 14A, the store clerk side (clerk side display unit 210) displays the product (star 4 (1 mm), seaweed lunch box) registered by the store clerk side (own side) in a normal mode (normal size ), and the products registered by the customer (other party) (large Japanese-style yakisoba A, natural water from Mt. B (1.5 L), chocolate C) are emphasized (with a star, the first letter is moved forward) ). It should be noted that moving up by one character at the beginning means moving up the display start position by one character (moving or shifting to the left).

As shown in FIG. 14(B), on the customer side (customer side display unit 205), the products registered by the customer side (your side) (Japanese-style large portion of yakisoba A, natural water from Mt. B (1.5 L) , C chocolate) are displayed in a normal format (normal size), and the product (star 4 (1 mm), seaweed lunch box) registered by the clerk side (the other party) is displayed in an emphasized format (with a star, the first letter is moved ).

In FIG. 14, all three contents (character size, asterisk, character carry-over) are displayed as highlighting. good. Also, other marks (such as an asterisk) may be attached in place of the asterisks. As the highlighting, instead of or in addition to the above, highlighting with a background color or underlining may be performed.

In addition, in the flow chart of FIG. 11 and the display examples of FIGS. 13 and 14, an example has been described in which the product registered by the user is displayed in the normal mode and the product registered by the other party is displayed in the emphasized mode. However, conversely, the products registered by the other party may be displayed in the normal mode, and the products registered by the user may be displayed in the emphasized mode.

In addition, on the store clerk side display unit 210, either the product registered by oneself or the product registered by the other party is not emphasized, but simply indicated by which side the product was registered. It may be displayed in an identifiable manner. For example, in the column of the product registered on your side, "Clerk" is displayed between the product name and the price, and in the column of the product registered on the other side, "" is displayed between the product name and the price. Customers” may be displayed. A badge-like image displaying "clerk" or a badge-like image displaying "customer" may be used.

Alternatively or in addition to the above, instead of emphasizing either the product registered by the user or the product registered by the other party on the customer side display unit 205, simply Which side is registered may be identifiably displayed. For example, "customer" is displayed between the product name and the price in the column of the product registered by the customer, and "customer" is displayed between the product name and the price in the column of the product registered by the other party. Salesperson" may be displayed.

[Another display example 2]
The displays on the clerk's side and the customer's side in the double scan mode are not limited to those described using the display examples of FIGS. 13 and 14 . FIG. 15 shows another display example on the store clerk side and the customer side. Specifically, FIG. 15A is an example of a registration screen displayed on the clerk-side display unit 210. As shown in FIG. FIG. 15B is an example of a registration screen displayed on the customer-side display section 205. As shown in FIG.

When the customer-side scanner unit 206 scans the fifth product "C chocolate", the POS terminal 20 displays a registration screen as shown in FIG. A registration screen as shown in FIG. 15B may be displayed on the unit 205 .

FIG. 16 is a part of a flowchart corresponding to another display example 2. FIG. Specifically, FIG. 16A is obtained by replacing the processing of the rectangle P in the flowchart of FIG. That is, the POS terminal 20 executes step S1402 of the flowchart of FIG. 16A instead of step S402 of the flowchart of FIG. 11, and replaces step S403 of the flowchart of FIG. 16A is executed instead of step S412 of the flowchart of FIG. 11, and step S1413 of the flowchart of FIG. 16A is executed instead of step S413 of the flowchart of FIG. may be executed.

In other words, the POS terminal 20, for example, refers to the registration information (specifically, the registration category) shown in FIG. In step S1412 (FIG. 16A), a registration screen as shown in FIG. 15A is displayed on the salesclerk side display unit 210. A registration screen as shown in (B) may be displayed.

As shown in FIG. 15A, in the first area H1 of the clerk side (clerk side display unit 210), the product (star 4 (1 mm), seaweed lunch box) registered by the clerk side (himself) is displayed. It is displayed in a normal mode (normal size), and in the second area H2 on the clerk side (clerk side display unit 210), the products (Japanese-style large serving yakisoba A, natural water from mountain B) registered by the customer side (opponent side) (1.5L), C Chocolate) is displayed in an emphasized manner (enlarged size). In addition, in order to show the display contents in the respective areas (first area H1, second area H2), the title "salesperson registered product" is displayed in the upper part of the first area H1, and The title "customer registration product" is displayed.

As shown in FIG. 15(B), in the first area H1 of the customer side (customer side display unit 205), the products registered by the customer side (self side) (Japanese-style large portion of yakisoba A, natural water from mountain B) (1.5 L), C chocolate) is displayed in a normal mode (normal size), and the product ( Star 4 (1 mm, seaweed lunch box) is displayed in an emphasized manner (enlarged size). In addition, in order to show the display contents in the respective areas (first area H1, second area H2), the title "products registered by the customer" is displayed in the upper part of the first area H1, and the upper part of the second area H2 is displayed. , the title "products registered by salesclerk" is displayed.

On the clerk side, as shown in FIG. 15A, the order in which the products (star 4 (1 mm), seaweed lunch box) registered by the clerk side in the first region H1 were registered (star 4 (1 mm)→ Nori lunch box), and the order in which the products registered by the customer in the second area H2 (Japanese-style large serving yakisoba A, natural water from Mt. B (1.5 L), C chocolate) were registered (Japanese-style large serving yakisoba A → Natural water from Mt. B (1.5 L) → Chocolate C). The same applies to the customer side (see FIG. 15(B)).

Note that FIG. 15 illustrates an example in which products registered by oneself are displayed in the first area H1 (left area), and products registered by the other party are displayed in the second area H2 (right area). However, on the contrary, it operates as shown in FIG. 16(B), displaying the products registered by itself in the second area H2 (right side area) and displaying the products registered by the other party in the first area H1. (Left side area).

Note that FIG. 16B is obtained by replacing the processing of the rectangle P in the flowchart of FIG. That is, the POS terminal 20 executes step S2402 of the flowchart of FIG. 16B instead of step S402 of the flowchart of FIG. 11, and replaces step S403 of the flowchart of FIG. 16B is executed instead of step S412 of the flowchart of FIG. 11, and step S2413 of the flowchart of FIG. 16B is executed instead of step S413 of the flowchart of FIG. may be executed.

17A and 17B are display examples on the store clerk side and the customer side. Specifically, FIG. 17A is an example of a small plan screen displayed on the clerk-side display section 210 . FIG. 17B is an example of a small plan screen displayed on the customer-side display unit 205. As shown in FIG.

For example, the POS terminal 20 displays a registration screen as shown in FIG. 13A on the clerk-side display unit 210 in step S412 of FIG. 11, and displays the registration screen shown in FIG. After such a registration screen is displayed, if it is determined in step S420 that registration of all products to be purchased has been completed (step S420: YES), a checkout screen as shown in FIG. 17(B) is displayed on the customer side display unit 205. FIG. The customer confirms the total amount on the settlement screen of FIG. All products to be purchased are settled (step S421).

As shown in FIG. 17A, on the store clerk side (clerk side display unit 210), similar to the registration screen shown in FIG. , and the products registered by the customer (the other party) are displayed in an emphasized manner. In addition, a button (symbol TG) for returning from the settlement screen to the registration screen is arranged at the bottom.

As shown in FIG. 17(B), on the customer side (customer side display unit 205), the product registered by the customer side (self side) is displayed in the normal mode, similar to the registration screen shown in FIG. 13(B). , and the products registered by the store clerk (other party) are displayed in an emphasized manner.

17A and 17B are subplan screens transitioned from the registration screens of FIGS. 13A and 13B, and subplan screens transitioned from the registration screens of FIGS. 14A and 14B. 15A and 15B are different from the subplan screens shown in FIGS. 17A and 17B. Specifically, the display mode of the product on the subplan screen transitioning from the registration screen of FIGS. 13A and 13B is the same as the display mode of the product on the registration screen of FIGS. 14(A) and 14(B) on the sub-plan screen transitioned from the registration screen may be the same as the product display mode on the registration screen of FIGS. 15A and 15B. The display mode of the products on the sub-plan screen transitioned from the registration screen of FIG. 15B may be the same as the display mode of the products on the registration screens of FIGS.

FIG. 18 is an example of a receipt. For example, in step S215 of FIG. 12, when "star 4 (1 mm)" and "special frankfurter" are both undelivered products, the POS terminal 20 issues a receipt as shown in FIG. 18(A). You may In the receipt shown in FIG. 18A, "star 4 (1 mm)" and "special frankfurter" are marked with an asterisk.

11, the POS terminal 20 adds an asterisk to "star 4 (1 mm)" and "nori bento" registered by the store clerk, as shown in FIG. 18B. A receipt may be issued. Also, as shown in FIG. 18C, the POS terminal 20 may issue a receipt in which the product registered by the customer and the product registered by the store clerk are printed in different areas.

[First example of purchase-restricted product handling process]
At convenience stores, cigarettes are not displayed on product shelves set up for customers. , are products (purchase-restricted products) that can only be handled by store clerks and cannot be handled by customers.
Cigarettes, which are such purchase-restricted products, are assigned a certain number (brand number) to each brand, and are displayed on the shelf behind the checkout counter with the brand number indicated for each brand. ing. The brand number displayed in this way is information (an example of information for specifying the product) indicating where the corresponding product is located on the product shelf.
When purchasing cigarettes, the customer confirms the brand number displayed corresponding to the brand he or she wishes to purchase among the brands displayed on the display shelf behind the cashier counter, and selects the confirmed brand number. , along with the number of purchases, is communicated to the clerk. The store clerk picks up the number of cigarettes of the brand corresponding to the brand number that has been sent, registers the cigarettes that have been picked up, and delivers them to the customer.
However, customers often find it difficult to find the brand of cigarettes they want to buy from the display shelf behind the checkout counter, or it is difficult to see where the brands of cigarettes they want to buy are displayed. may be delayed. In such a case, product registration of cigarettes will be delayed until the customer can confirm the number, and the accounting efficiency will be reduced.
Therefore, in the present embodiment, the customer can perform an operation (brand information input operation) that causes the customer-side scanner unit 206 to read the bar code printed on the packet of cigarettes that the customer has already purchased and possesses. make it In addition, the POS terminal 20 of the present embodiment executes the processing corresponding to the brand information input operation (purchase restricted product handling processing) as follows, so that the customer does not have to check the display shelf behind the checkout counter. To allow a customer or a store clerk to grasp the brand number corresponding to the brand of cigarettes that the customer wants to purchase.

First, a first example of processing for dealing with purchase-restricted products in this embodiment will be described. In the description of the first example of brand number notification, a case where the POS terminal 20 is set to the normal mode will be taken as an example.
In the normal mode, for example, a customer who intends to purchase cigarettes asks a store clerk to register products other than cigarettes, if there are products to purchase other than cigarettes. While the store clerk is registering products other than cigarettes in this way, the customer can purchase cigarettes that he or she has already purchased and is of the same brand as the one he or she is about to purchase. take out the box. The customer performs an operation to have the customer-side scanner unit 206 read the bar code printed on the pack of cigarettes taken out. The operation of causing the customer-side scanner unit 206 to read the bar code printed on the cigarette packet is equivalent to the brand information input operation in which the customer inputs information on the brand of the cigarette that he or she intends to purchase to the POS terminal 20 . Become.

On the customer side display unit 205 of the POS terminal 20 set to the normal mode, a product registration status screen showing the product registration status according to the product registration operation by the store clerk is displayed. FIG. 19A shows an example of the product registration status screen. On the product registration status screen in the same figure, one apple and one pear are displayed in order, indicating that product registration has been completed.
In this case, the customer performed the brand information input operation under the condition that the product registration status screen of FIG. In response to the brand information input operation, the POS terminal 20 acquires the product code corresponding to the brand indicated by the bar code read by the customer-side scanner unit 206 .
The POS terminal 20 stores brand number information in which a product code corresponding to each brand of cigarettes is associated with a brand number assigned to each brand when the cigarettes are displayed on the display shelf. FIG. 20 shows an example of brand number information.
The POS terminal 20 acquires the brand number associated with the product code acquired in response to the brand information input operation from the brand number information. The POS terminal 20 displays a brand number notification screen on the customer-side display unit 205 to notify the customer of the acquired brand number.
FIG. 19B shows a display mode example of the brand number notification screen WD11. In the figure, the brand number notification screen WD11 shows an example of a window format displayed superimposed on the product registration status screen. On the brand number notification screen WD11 in the same figure, the brand number corresponding to the brand of the cigarette pack used in the brand information input operation is displayed, and the displayed brand number is instructed to be communicated to the clerk. A message is displayed.
The customer can see the brand number notification screen WD11 displayed on the customer-side display unit 205 and confirm the brand number attached to the cigarette that he or she intends to purchase. Therefore, the customer notifies the store clerk that he or she wishes to purchase cigarettes together with the number displayed on the brand number notification screen WD11 and the number of cigarettes to be purchased. A confirmation button BT11 is arranged on the brand number notification screen WD11. After confirming the brand number, the customer operates the confirmation button BT11. When the confirmation button BT11 is operated, the brand number notification screen WD11 is erased and the product registration status screen is displayed again.
The store clerk picks up the number of cigarettes to be purchased from the display shelf, which is associated with the number given by the customer, and registers the product. The store clerk performs an operation to cause the store clerk side scanner unit 212 to read the bar code attached to the box of cigarettes taken out at the time of product registration.

By notifying the brand number in this way, customers can use the cigarette packs they already have to identify the brand number without checking the label of the brand number on the display shelf behind the checkout counter. can be identified and communicated to the salesperson. This will improve accounting efficiency in transactions involving the purchase of cigarettes.

An example of a processing procedure executed by the POS terminal 20 in this example in relation to the purchase-restricted product handling processing will be described with reference to the flowchart of FIG. 21 . The process shown in the figure is executed during the product registration process, and is repeatedly executed until an operation (for example, a subtotal operation) is performed to instruct the end of the product registration process.

Step S501: The POS terminal 20 determines whether or not the salesclerk side scanner unit 212 has read the bar code.
Step S502: If the barcode is read by the clerk-side scanner unit 212, it means that the clerk-side scanner unit 212 has read the barcode of the product to be registered as the product registration operation by the clerk. That is. Therefore, the POS terminal 20 executes product registration processing using the product information indicated by the read bar code.

Step S503: After the process of step S502, or when it is determined in step S501 that the salesclerk side scanner unit 212 does not read the bar code, the POS terminal 20 executes the following process. In other words, the POS terminal 20 determines whether or not the customer-side scanner unit 206 has read the bar code of the cigarette product.
If the barcode is not read by the customer-side scanner unit 206, or even if the barcode is read by the customer-side scanner unit 206, the read barcode corresponds to the product as cigarettes. If it is determined that it is not, the process returns to step S501.

Step S504: On the other hand, if it is determined in step S503 that the bar code of the cigarette product has been read by the customer-side scanner unit 206, the POS terminal 20 executes the following processing. That is, the POS terminal 20 acquires the brand number associated with the product code indicated by the read bar code from the brand number information.
Step S505: The POS terminal 20 causes the customer-side display section 205 to display the brand number notification screen WD11 for notifying the brand number acquired in step S504.

Under the process shown in the figure, if the bar code read in step S501 is for a cigarette product, cigarettes are registered as a product to be purchased in step S502. In other words, the POS terminal 20 of the present embodiment executes the same barcode when the store clerk-side scanner unit 212 and the customer-side scanner unit 206 read the barcode of the same cigarette product. are processed differently.

Although processing is omitted in the figure, the displayed brand number notification screen WD11 is erased when the confirmation button BT11 is operated.
Alternatively, the brand number notification screen WD11 may be erased, for example, when a certain period of time has elapsed without any operation on the confirmation button BT11 after the start of display. Further, when the brand number notification screen WD11 is displayed until the subtotal operation is performed, the brand number notification screen WD11 is changed from the product registration status screen to another screen (for example, a subtotal result screen) after the subtotal operation is performed. ) may be erased along with being displayed.

Note that the brand number notification screen WD11 may be displayed again after the brand number notification screen WD11 is erased. For this reason, for example, a button (redisplay button) for instructing redisplay of the brand number notification screen WD11 may be provided on the product registration status screen in response to the deletion of the brand number notification screen WD11. In this case, if the customer wants to check the brand number again, the customer can press the redisplay button.

In synchronization with the display of the brand number notification screen WD11 on the customer side display section 205, the clerk side display section 210 also displays the same brand number as the brand number notification screen WD11. It may be done according to the mode. In this case, it is preferable that the store clerk-side display unit 210 displays the product in a manner that does not hinder the product registration operation as much as possible.

Note that the configuration of the first example of the purchase-restricted product handling process may also be applied to the double scan mode.

[Second example of purchase-restricted product handling process]
Next, a second example of the purchase-restricted product handling process will be described. A second example of the purchase-restricted product handling process corresponds to the POS terminal 20 in which the full self mode is set.
In the full-self mode, the customer performs operations according to the transaction from product registration to payment. However, when a customer purchases cigarettes in the full self mode, the customer must inform the clerk of his/her intent to purchase the cigarettes and receive them from the clerk, since cigarettes are restricted items for purchase. . In this example, in response to such a case, even if the customer does not check the display of the brand number on the display shelf behind the checkout counter and tell it to the clerk, the clerk can accurately grasp the brand number and the customer can to hand over the desired brand of cigarettes to the customer.

In the case of this example, a customer who intends to purchase cigarettes scans the bar code of the pack of cigarettes he/she owns with the customer side scanner unit 206 while performing the product registration operation in the full self mode. Perform the operation of inputting the brand information to be read.
The POS terminal 20 registers the product using the product information indicated by the read bar code when the bar code read during the product registration process in the full-self mode is not a purchase-restricted product. .
On the other hand, the POS terminal 20 does not perform product registration when the bar code read in the full self mode is cigarettes (purchase restricted product) corresponding to the brand information input operation. In this case, the POS terminal 20 acquires the brand number associated with the product code indicated by the read bar code from the brand number information.
The POS terminal 20 transmits a product take-out instruction to, for example, a store clerk terminal owned by the store clerk in response to acquisition of the brand number. The order to take out a product is to take out the brand of cigarettes desired by the customer who is checking out in full self mode from the display shelf and give it to the customer. Contains information indicating a number. In response to the receipt of the product removal instruction, the salesclerk terminal notifies the salesclerk of the reception of the product removal instruction, along with displaying a screen for instructing removal of cigarettes by designating the brand number, for example.

In addition, the POS terminal 20 causes its store clerk-side display section 210 to display a product take-out instruction screen in response to acquisition of the brand number. FIG. 22(A) shows an example of a mode of the product takeout instruction screen WD21. The product take-out instruction screen WD21 in FIG. 10 is in a window format displayed so as to be superimposed on the product registration status screen showing the mirrored product registration status on the customer side. On the product take-out instruction screen WD21 in the same figure, a brand number assigned to the brand of cigarette to be taken out and a message instructing the clerk to take out the cigarette and hand it over to the customer are displayed.

The store clerk notices the receipt of the product take-out instruction by the store clerk terminal or the product take-out instruction screen WD21 displayed on the clerk-side display unit 210 of the POS terminal 20, and receives the product take-out instruction or the product take-out instruction screen. The cigarettes of the brand number that was specified are taken out from the display shelf and handed over to the customer.
When the clerk takes out the cigarette and gives it to the customer, the clerk operates the confirmation button BT21 arranged on the product takeout instruction screen WD21. In response to the confirmation button BT21 being operated, the product takeout instruction screen WD21 is erased.

In addition, the POS terminal 20 causes the customer-side display unit 205 to display the product receipt standby screen at the same timing as the salesclerk-side display unit 210 displays the product take-out instruction screen. The product receipt standby screen is a screen that informs the customer that the store clerk will bring the brand of cigarettes corresponding to the brand information input operation performed by the customer, and that the customer should wait until the customer receives the cigarettes.
FIG. 22B shows a mode example of the product receipt standby screen WD22. The product receipt waiting screen WD22 in the figure shows an example of a window format displayed so as to be superimposed on the product registration screen corresponding to the product registration operation performed by the customer.
A confirmation button BT22 is arranged on the product receipt standby screen WD22. The customer can check the contents displayed on the goods receipt waiting screen WD22 and operate the confirmation button BT22. The merchandise receipt standby screen WD22 is erased in response to the operation of the confirmation button BT22.

An example of a processing procedure executed by the POS terminal 20 in this example in relation to the purchase-restricted product handling processing will be described with reference to the flowchart of FIG. 23 . The process shown in the figure is executed during the product registration process by the POS terminal 20 in which the full self mode is set.

Step S<b>601 : The POS terminal 20 waits for the customer-side scanner section 206 to read the bar code of the cigarette product.
Step S602: When the customer-side scanner unit 206 determines that the bar code of the cigarette product has been read, the POS terminal 20 selects the brand associated with the product code indicated in the read bar code. The number is obtained from the stock number information.
Step S603: The POS terminal 20 causes the clerk-side display section 210 to display the product take-out instruction screen WD21. On the product takeout instruction screen WD21, the brand number obtained in step S602 is displayed as the brand number corresponding to the brand of cigarettes to be taken out by the clerk.
Step S604: The POS terminal 20 transmits a product take-out instruction to the store clerk terminal.
Step S605: The POS terminal 20 causes the customer-side display section 205 to display the goods receipt standby screen WD22.
Although not shown in the figure, the product takeout instruction screen WD21 displayed in step S603 is erased when the confirmation button BT21 is operated as described above. Further, the goods receipt standby screen WD22 displayed in step S605 is erased in response to the operation of the confirmation button BT22 as described above.

Note that the POS terminal 20 on which the brand information input operation has been performed in the full self mode may also transmit the product take-out instruction to the other POS terminals 20 . Other POS terminals 20 that have received the product take-out instruction give notification in accordance with the product take-out instruction in a predetermined manner. As a result, if there is a salesclerk operating another POS terminal 20, these salesclerks will notice the notification of the instruction to take out the product, and if they are free, they can take out the cigarette. You can inform the clerk who is free.

<Modification>
The embodiments of the present invention have been described above, but the device configuration, data configuration, processing flow, display and output mode, etc. can be changed and modified as appropriate, for example, as in the following modified examples. .

[First modification]
For example, cigarettes are sold either individually or as a boxed product called a carton, in which a plurality of cigarettes (for example, 10 cigarettes) are grouped into one box. In other words, cigarettes of the same brand are sold in different product types depending on the number of units to be sold. In such a case where the product type differs between single products and cartons, for example, different brand numbers may be attached to single products and cartons.

Therefore, the POS terminal 20 of this modified example is configured as follows under the first example of the purchase-restricted product handling process or the second example of the purchase-restricted product handling process. That is, the POS terminal 20 causes the customer-side display section 205 to display a product type selection screen for the customer to select whether to purchase a single product or a carton in response to the customer's input operation of brand information. The product type selection screen is displayed prior to the brand number notification screen WD11 (FIG. 19B) in correspondence with the first example of the purchase restricted product handling process. In addition, the product type selection screen is displayed prior to the product removal instruction screen WD21 (FIG. 22(A)) and the product receipt standby screen WD22 (FIG. 22(B)) in correspondence with the second example of the purchase-restricted product handling process. be done.

FIG. 24 shows an example of the product type selection screen. In the product type selection screen in the same figure, a brand area AR30, a single item button BT31, and a carton button BT32 are arranged.
In the brand area AR30, the cigarette brand indicated by the barcode of the cigarette entered by the brand information input operation is displayed. That is, the brand of cigarettes that the customer intends to purchase is displayed.
The single item button BT31 is a button that the customer operates when he or she wants to purchase a single item of the cigarette product of the brand displayed in the brand area AR30.
The carton button BT32 is a button that is operated when the customer wants to purchase a carton of cigarette products of the brand displayed in the brand area AR30.

The customer looks at the brand area AR30 on the displayed product type selection screen and confirms that the brand is the brand specified by the brand information input operation performed by the customer. After that, the customer operates the single item button BT31 when intending to purchase a single item, and operates the carton button BT32 when intending to purchase a carton, as product type selection operations.

The POS terminal 20 displays the brand number of the single item or carton selected by the product type selection operation on the customer-side display section 205 under the first example of the purchase-restricted product handling process as an operation corresponding to the product type selection operation. is displayed on the brand number notification screen WD11.
In the second example of the purchase-restricted product handling process, the POS terminal 20 displays the single item or carton selected by the product type selection operation on the salesclerk side display section 210 as an operation corresponding to the product type selection operation. The product take-out instruction screen WD21 showing the brand number is displayed, and the customer-side display section 205 is caused to display the product receipt standby screen WD22.

Depending on the store, brand information is not given to the products in the carton, and the store clerk may take out the product after receiving a request from the customer that the product was purchased using the brand and the carton. .
In this case, under the first example of the purchase-restricted product handling process, when a carton is selected by operating the carton button BT32 as the product type selection operation, the brand number of the single product, for example, is displayed on the brand number notification screen WD11. After that, as a message to the customer, a message may be displayed that instructs the customer to specify the brand number of the single item and ask the salesclerk to inform the purchase of the carton.
In the second example of the purchase-restricted product handling process, after displaying the brand number of the single item on the product take-out instruction screen WD21, the carton of the brand corresponding to the displayed brand number of the single item is displayed as a message to the clerk. A message may be displayed instructing the user to remove the product from the product shelf.

[Second modification]
The configuration of the first example of purchase-restricted product handling processing can be applied to, for example, a POS terminal that is configured so that it is possible to pay only for the normal mode of the present embodiment. Also, the configuration of the second example of the process for dealing with purchase-restricted products can be applied to a POS terminal configured so as to be capable of paying only for the full self-mode of the present embodiment. Furthermore, the configuration of the second example of the purchase-restricted product handling process can be applied to a POS terminal in which a store clerk performs operations from product registration to payment.

[Third Modification]
In addition, the target product in this embodiment is not limited to cigarettes. For example, it may be a drug sold at a drugstore or the like.

[Fourth Modification]
In each of the above-described embodiments, the customer-side scanner unit 206 reads information and the store clerk-side scanner unit 212 reads the same information in response to purchase-restricted products such as cigarettes. , the processing executed by the POS terminal 20 is different.
However, as described above, the POS terminal 20 executes different processes depending on whether the same information is read by the clerk-side scanner unit 212 or by the customer-side scanner unit 206 (hereinafter referred to as input correspondence process switching). ) can be applied to products other than purchase-restricted products.

As this modified example, a case where the information to be read is a coupon is taken as an example of the switching of processing corresponding to input. In this modification, a bar code is printed on the coupon. The bar code of the coupon may include, for example, information indicating the type of the coupon, details of benefits given to the customer according to the specification of the coupon, and information on terms of use such as expiration date.

In this case, when the barcode of the coupon is read by the customer-side scanner unit 206, the POS terminal 20 executes a process of calling the clerk, and the clerk-side scanner unit 212 reads the barcode of the coupon. In this case, a process corresponding to privilege provision based on the information read from the bar code may be executed. In this case, for example, a customer who wants to use a coupon scans the bar code of the coupon with the customer-side scanner unit 206, and the clerk is called, and the clerk goes to the POS terminal 20 where the customer is. A store clerk can receive a coupon from a customer, have the store clerk scanner 212 read the bar code, and cause the POS terminal 20 to execute processing according to the coupon.
The store clerk can collect the coupon as a used coupon after the coupon has been used. For example, the POS terminal 20 may display or audibly notify the store clerk to remind them to collect the coupon.

In the above example, when the barcode of a coupon is read by the customer-side scanner unit 206, the POS terminal 20 first checks whether the corresponding coupon can be used (if the usage conditions are satisfied). It may be determined whether or not After that, if the POS terminal 20 determines that the corresponding coupon is available, it may execute the process of calling the clerk.

Further, among various types of coupons, for example, discount coupons are reflected in the corresponding transaction by the POS terminal 20 in response to the bar code being read by the customer-side scanner unit 206. You may make it process like this. As a result, even in the full self mode, the customer can settle the account using the discount coupon. However, since it is necessary for the clerk to collect the used coupon, the POS terminal 20 also executes processing for calling the clerk in response to reading the bar code of the discount coupon.
On the other hand, when the bar code of the coupon is read by the clerk-side scanner unit 212, the POS terminal 20 supports any type of coupon, including discount coupons, and grants benefits. Execute the corresponding process.

[Fifth Modification]
In the switching of processing corresponding to input, the information to be read may be a form such as a payment slip for public utility charges, a form for issuing a ticket, or the like.
In this case, the POS terminal 20 executes a process of calling a clerk when the barcode of the paper is read by the customer-side scanner unit 206, and when the barcode of the paper is read by the clerk-side scanner unit 212, may execute corresponding processing based on the information read from the barcode (e.g., settlement processing for payment slips, ticket settlement processing for ticket issuance paper, processing for ticket issuance) .

Alternatively, the POS terminal 20 may execute processing up to payment in accordance with the customer's operation in response to the barcode of the paper being read by the customer-side scanner unit 206, and may also execute the processing of calling a clerk. . The clerk who goes to the POS terminal 20 where the customer is located in response to the clerk's call performs tasks such as affixing a seal on the paper, cutting the paper and handing the customer copy to the customer, and keeping the store side copy.
In this case, when the clerk-side scanner unit 212 reads the barcode of the paper, the POS terminal 20 may execute processing corresponding to payment of public utility charges, ticket issuance, etc., according to the operation of the clerk. .

[Sixth Modification]
Input-responsive process switching may also be applied to products such as side dishes that are kept warm, such as Chinese steamed buns and deep-fried chicken (heat-retained products). Such a heat-retaining product is also a type of purchase-restricted product that can only be handled by a store clerk and not by a customer before it is purchased by a customer.
In this case, for example, in stores, cards with barcodes corresponding to heat-retaining products are displayed. The customer is made to go to the POS terminal 20 with the card of the heat-retaining product he/she wants to purchase.
In this case, the POS terminal 20 executes processing for calling a clerk when the barcode of the card is read by the customer-side scanner unit 206, and when the barcode of the card is read by the clerk-side scanner unit 212, performs processing corresponding to accounting for thermal insulation products based on the information read from the bar code.

Alternatively, the POS terminal 20 may execute processing from product registration corresponding to heat-retaining products to payment according to the customer's operation in response to the barcode of the card being read by the customer-side scanner unit 206 . . In this case, the customer can complete the payment under the full self-mode by operating his/her own POS terminal 20 . After that, the POS terminal 20 executes the process of calling the clerk. A clerk who goes to the POS terminal 20 where the customer is in response to the clerk's call hands over the heat-retaining product corresponding to the bar code read by the customer.
In this case as well, when the bar code of the card is read by the clerk-side scanner unit 212, the POS terminal 20 handles the accounting (product registration, settlement) of the thermal insulation product based on the information read from the bar code. processing may be performed.

[Seventh Modification]
Note that the processing when the bar code is read by the customer-side scanner unit 206 and the processing when the bar code of the card is read by the store clerk-side scanner unit 212 include, for example, partly the same processing. Furthermore, processing may be added in one case, or the same processing may be partially included and different processing may be added in each case.
Further, as information input, instead of reading a bar code, information may be read by communication with a card having an RFID tag, for example.

[Eighth modification]
[About operation mode]
The POS terminal 20 shifts to the full self mode when the POS terminal 20 continues to be unused (see FIG. 9A). Mode transition may be prohibited.

Also, by reading the clerk code, the mode shifts from the full self mode to the double scan mode (see FIG. 9B). Thus, the full self mode may be shifted to the double scan mode. When operating in the full self mode, a screen on which buttons corresponding to each salesclerk are arranged may be displayed on the salesclerk side display unit 210, and the salesclerk may be specified according to the button touched on the screen. . Also, by operating the key operation unit 211, the full self mode may be switched to the double scan mode. Note that buttons corresponding to each store clerk may be arranged on the key operation unit 211 and the store clerk may be specified according to the button operated on the key operation unit 211 .

Also, the POS terminal 20 operating in the normal mode, after transmitting a shift instruction to the other POS terminals 20, shifts to the semi-self mode (registration-only mode) after the processing if the POS terminal 20 itself is processing ( (See FIG. 10A), after transmitting the shift instruction, the mode may be forcibly (immediately) shifted to the semi-self mode (registration-only mode). For example, if a shift instruction is sent while the customer is executing payment processing on the customer side, normal mode will immediately shift to semi-self mode (registration-only mode), while the payment processing that is in progress will continue until completion. , can be executed continuously.

Also, the POS terminal 20 operating in the normal mode or the like receives a shift instruction from another POS terminal 20, and if the POS terminal 20 itself is processing, shifts to the semi-self mode (payment exclusive mode) after the processing is completed. (Refer to FIG. 10B), after receiving the shift instruction, the mode may be forcibly (immediately) shifted to the semi-self mode (payment exclusive mode). For example, if a shift instruction is received while the clerk is executing the registration process at the clerk side, the normal mode will immediately shift to the semi-self mode (payment-only mode), while the registration process being executed will continue until the completion of the registration process. , can be executed continuously.

Also, the POS terminal 20 that operates in the full-self mode may be allowed to function in a semi-self mode (payment-only mode). That is, the POS terminal 20 operating in the semi-self mode (registration-only mode) transmits registration information to the POS terminal 20 operating in the semi-self mode (payment-only mode), and operates in the semi-self mode (payment-only mode). The POS terminal 20 is caused to execute the settlement process, and the POS terminal 20 operating in the semi-self mode (registration only mode) transmits registration information to the POS terminal 20 operating in the full self mode, and operates in the full self mode. The POS terminal 20 may be caused to execute the settlement process. Note that the POS terminal 20 operating in the semi-self mode (registration only mode) may transmit the registration information when the customer does not operate the POS terminal 20 operating in the full self mode. It may be possible to prevent the registration information from being sent when the customer is operating, or even if the customer is operating, the registration information may be sent so that the payment will be made immediately after the customer's operation is completed. good too.

Further, in relation to transmission of registration information, a transmission button may be displayed on the clerk-side display section 210 of the POS terminal 20 that is the transmission source of the registration information. On the store clerk's side display unit 210, the transmission buttons for all other POS terminals on the LAN 11 are displayed so that each POS terminal can be identified (for example, with a terminal number such as "Register 1", "Register 2", etc.). display, etc.), or the send button of each POS terminal that can be the destination (POS terminal 20 operating in semi-self mode (payment-only mode), POS terminal 20 in full self mode) can be identified. may be displayed in
One or more POS terminals 20 to be permitted as destinations of registration information from the POS terminal 20 are determined in advance (that is, the coupling between the registration side and the settlement side is determined in advance), and based on this, the send button is pressed. may be displayed.

Further, the buttons corresponding to the POS terminals 20 to which registration information can currently be sent and the buttons corresponding to the POS terminals 20 to which registration information cannot be sent may be displayed in different display modes. For example, buttons corresponding to POS terminals 20 capable of transmitting registration information are displayed in a normal display manner, and buttons corresponding to POS terminals 20 incapable of transmitting registration information are displayed in a special display manner (for example, grayed-down). can be displayed with Buttons corresponding to POS terminals 20 that are currently incapable of transmitting registration information may be made inoperable or inhibited (for example, touch may be disabled).

In addition, the status of each POS terminal 20 to which registration information is to be sent (for example, waiting, in use, near-end, near-full, offline, etc.) may be notified. For example, the status of each POS terminal 20 is shared on the LAN 11 (for example, transmission and reception of information indicating the status, centralized management of the store controller 10 and one representative POS terminal 20, etc.), and on the above button ( or associated with a button) to display information indicating the status of each POS terminal 20 (for example, a badge-like image displaying "waiting", "in use", "near end", etc.). In the case of the POS terminal 20 operating in the full-self mode, it is on standby when the customer does not operate it, changes from standby to in-use when the customer starts registration, and goes from in-use to standby again when the payment is completed. get inside. During use may be divided into during registration and during payment before and after the operation of the registration completion key (subtotal key).

Also, when the customer is using the POS terminal 20 operating in the full self mode, the transition to the normal mode may be restricted. For example, when a customer is processing payment in full self mode, transition to normal mode is permitted, and when a customer is registering in full self mode, transition to normal mode is prohibited (at least immediate transition prohibited).

Further, although the POS terminal 20 has been described as shifting the operation mode according to the explicit mode shifting operation by the store clerk, even with the explicit mode shifting operation, the operation mode before transition (current operation mode), the transition destination The operation may be restricted depending on the operation mode, operation status, and the like.

The operation mode of the POS terminal 20 may be scheduled according to the work status of the clerk (attendance status, work schedule, work schedule). However, depending on the operation mode before transition (current operation mode), the operation mode after transition, the operation status, etc., there may be cases where control is performed as scheduled and cases where control is not performed as scheduled.

As the notification of the operation mode, the POS terminal 20 displays the operation mode on the display unit (clerk-side display unit 210, customer-side display unit 205), but the manner of notification of the operation mode is not limited to this. For example, the POS terminal 20 has a patrol light (registered trademark), a display board, or the like (or the patrol light, the display board, etc. is connected to the POS terminal 20), and the operation mode of the POS terminal 20 is notified by the patrol light, the display board, or the like. You may Also, the POS system 1 may be equipped with a patrol light, a display board, etc. (or the patrol light, the display board, etc. may be connected to the LAN 11), and the operation mode of each POS terminal 20 in the store may be notified by the patrol light, the display board, etc. . By using a patrol light, a display board, or the like, the operation mode can be visually recognized even from a distance (a position away from the clerk-side display section 210).

[Ninth Modification]
[Display etc. in double scan mode]
In the above flowchart (see FIG. 11), when either the subtotal key displayed on the clerk-side display unit 210 or the registration completion key displayed on the customer-side display unit 205 is pressed (step S420: YES) , displaying the sub-plan screen (see FIG. 17). In other words, product registration is completed by either the store clerk side (subtotal key) or the customer side (registration completion key). However, the mode of completing the product registration (the operation of displaying the small plan screen) is not limited to this.

For example, the subtotal screen may be displayed only when the clerk's subtotal key is pressed. In other words, the customer may not perform the operation to complete the product registration, and only the store clerk may perform the operation to complete the product registration. In this mode, the customer-side display unit 205 may display the registration completion key in a display mode indicating that the operation is not valid (for example, grayed-down), or may not display the registration completion key.

Further, the subtotal screen may be displayed when both the clerk's subtotal key and the customer's registration completion key are pressed. That is, when the subtotal key is pressed by the store clerk first (while the subtotal key is being pressed), the subtotal screen is displayed at the timing when the registration completion key is pressed by the customer. When the customer first presses the registration completion key (when the registration completion key is pressed), the subtotal screen is displayed at the timing when the clerk presses the subtotal key. may

In the aspect of displaying the subtotal screen when both the subtotal key on the clerk side and the registration completion key on the customer side are pressed, when either the subtotal key or the registration completion key is pressed, the fact that the subtotal key or the registration completion key is pressed is displayed. may be notified to the other party. For example, when the subtotal key is pressed first, a message to the effect that the subtotal key has been pressed (that is, to indicate that the store clerk has performed the product registration operation. For example, a message such as "The store clerk has completed product registration") ) may be displayed on the customer-side display unit 205 . On the other hand, if the registration completion key is pressed first, the message indicating that the registration completion key has been pressed (that is, the customer has performed the product registration operation. For example, "the customer has finished registering the product") message, etc.) may be displayed on the clerk-side display unit 210 .

When the subtotal key is pressed, instead of or in addition to displaying on the customer side display section 205 that the subtotal key has been pressed, the registration completion key displayed on the customer side display section 205 is displayed. The display mode may be displayed in an emphasized mode (blinking, etc.) until the registration completion key is pressed. Similarly, when the registration completion key is pressed, instead of or in addition to displaying the fact that the registration completion key has been pressed on the clerk-side display unit 210, The key display mode may be displayed in an emphasized mode (blinking, etc.) until the subtotal key is pressed.

In the mode in which the subtotal screen is displayed when both the subtotal key on the clerk side and the registration completion key on the customer side are pressed, pressing of the registration completion key is prohibited (for example, grayed out, not displayed) until the subtotal key is pressed. etc.), and after the subtotal key is pressed, the registration completion key may be permitted to be pressed (for example, displayed in a display mode that can be pressed). Alternatively, pressing of the subtotal key may be prohibited until the registration completion key is pressed, and pressing of the subtotal key may be permitted after the registration completion key is pressed.

In a mode in which a subtotal screen is displayed when both a clerk's subtotal key and a customer's registration completion key are depressed, even after the clerk's subtotal key is depressed, the customer's registration completion key is not depressed. In some cases, the registration may be temporarily completed on the store clerk's side, and registration of the product may be permitted. That is, when the clerk presses the subtotal key, the other party (customer side) is notified that the subtotal key has been pressed, but the subtotal screen is not displayed even after the subtotal key is pressed. During this period (before the customer presses the registration completion key), the store clerk may be able to register (additionally register) the product that has not yet been registered by the customer.

In addition, if the product is additionally registered after the store clerk completes the product registration (when the product is additionally registered in the state of temporary completion of registration), in order to display the small plan screen, An operation (pressing down of the subtotal key) is required to complete product registration again on the store clerk side. In other words, after the product is additionally registered, the sub-plan screen is displayed when both the sales clerk presses the subtotal key again and the customer presses the registration completion key. Note that, instead of the above, an operation to complete product registration again on the store clerk side may be unnecessary. That is, after the product is additionally registered, the sub-plan screen may be displayed if the customer presses the registration completion key even if the sales clerk does not press the subtotal key again.

Note that after the subtotal key is pressed and before the registration completion key is pressed, the store clerk may be allowed to additionally register the merchandise of the customer as described above, but this has been explained with reference to FIG. 21(A). As in the example above, it may be possible to allow the next customer to register the product. Note that after pressing the subtotal key and before pressing the registration completion key, the store clerk side display unit 210 declares whether to additionally register the product of the customer or to register the product of the next customer ( specified). For example, a button displayed on the clerk-side display unit 210 may be used to declare.

In the double scan mode, when the same product is scanned by both the customer side and the store clerk side, the fact that the same product has been scanned by both the customer side and the store clerk side may be notified. For example, the display unit may display a message such as "the same product has been scanned" or "this is the XXth scan". Note that the display destination of the message may be at least the store clerk. In other words, when the same product is scanned by both the customer side and the store clerk side, the message is always displayed on the store clerk side display section 210, but the customer side display section 205 may or may not display the message. may For example, when the store clerk scans the same product that has already been scanned by the customer, a message is displayed on the store clerk display unit 210, and the same product as the product already scanned by the clerk is displayed on the customer side. When the document is scanned by the customer side display section 205 and the store clerk side display section 210, a message may be displayed. Further, for example, whether or not to display the above-described message on the customer-side display unit 205 may be controlled according to the setting operation (or switching operation) by the store clerk.

In the above description, during product registration (registration screen) and after product registration (small plan screen), the store clerk side display unit 210 displays the product registered by the customer (customer side) and the product registered by the customer (customer side). 13(A), 14(A), 15(A), and 17(A)), and the customer's side display unit 205 registers the customer's side (customer's side). 13(B), 14(B), 15(B), and 17(B). ), and the display mode on the store clerk side display section 210 and the customer side display section 205 is not limited to this.

For example, the clerk-side display unit 210 does not display the products registered by the other party (customer), but displays the products registered by the customer (clerk). ), instead of displaying the products registered on the customer side, the products registered on the customer side may be displayed. Alternatively, as shown in FIG. 13A and the like, the clerk-side display unit 210 displays the products registered by oneself (clerk side) and the products registered by the other party (customer side) in different display modes. Alternatively, the customer-side display unit 205 may display products registered by oneself (customer side) instead of displaying products registered by the other party (clerk side). Alternatively, the clerk-side display section 210 does not display the commodities registered by the other party (customer side), but displays the commodities registered by oneself (clerk side), and the customer-side display section 205 displays FIG. etc., the products registered by the user (customer side) and the products registered by the other party (clerk side) may be displayed in different display modes.

Even if the clerk-side display unit 210 is allowed to declare (specify) whether or not to display (or not display) the product registered by the other party (customer) on its own side (the store clerk-side display unit 210). good. In place of or in addition to the above, the clerk-side display unit 210 declares whether or not to display (or not to display) the product registered by oneself (the clerk) on the other side (customer-side display unit 205). specified). In place of or in addition to the above, the customer-side display unit 205 declares whether or not to display the product registered by the other party (clerk side) on its own side (the customer-side display unit 205) (or not). (specified) may be enabled. Either of these may be declared by a button or the like displayed on the screen.

During product registration, for example, as shown in FIG. 15, the product registered by oneself and the product registered by the other party are displayed in different display areas. As shown in , the product registered by the user and the product registered by the other party may be displayed in a common display area. In other words, for example, when the subtotal key is pressed to shift from the registration screen to the subtotal screen, the products registered on the other side and the products registered on the other side displayed in different display areas on the registration screen before pressing the subtotal key, etc. The selected products may be displayed in a common display area on the sub-plan screen after the subtotal key or the like is pressed. Also, when the registration screen button (symbol TG in FIG. 17A) is pressed to transition from the subplan screen to the registration screen, the screen displayed in the common display area on the subplan screen before pressing the registration screen button The registered product and the product registered on the other side may be displayed in different display areas on the registration screen after the registration screen button is pressed.

In the salesclerk-side display unit 210, regarding the display mode during and after product registration on the salesclerk-side display unit 210 and the customer-side display unit 205, the product registered on the self side and the product registered on the other side are displayed. It may be made possible to declare (specify) whether the products and the products that have been purchased are to be displayed in different display areas or displayed in a common display area. In place of or in addition to the above, in the customer-side display unit 205, regarding the display mode during product registration and after product registration on the customer-side display unit 205, It may be possible to declare (specify) whether the registered product is to be displayed in a different display area or in a common display area. Either of these may be declared by a button or the like displayed on the screen.

[Tenth Modification]
[Analysis, etc.]
The POS system 1 may store electronic journals and utilize them for various analyses. Even if the electronic journal contains the various information shown in FIGS. 13, 14, and 12, etc., and the output information shown in FIGS. good. For example, the POS terminal 20 (or the store controller 10) stores an electronic journal for each transaction, and the operation status of each operation mode (for example, by time zone, by day of the week, by person in charge, or unconditionally for each mode). operating time, etc.), product sales performance (e.g., number of units sold, etc.), operation status of exchange tickets (e.g., number of exchange tickets issued, ratio of exchange tickets issued to number of products sold, after issuance of exchange tickets time required to deliver the product, etc.), registration status of salesclerks and customers in double scan mode (ratio of product registrations between salesclerks and customers, etc.). (Gender age), etc. may be analyzed by customer. The analysis results may be output as a list or the like.

In addition, by storing in the electronic journal, for example, the registration start time (in seconds) of the first product in each transaction and the display start time of the small plan screen, etc. ) (for example, the time required to complete the registration process (to start displaying the subplan screen), etc.) may be analyzed.

[11th Modification]
In the above description, the current operation mode of the own POS terminal 20 is displayed (for example, symbol M in FIG. 17). , the current operation modes of other POS terminals 20 may also be displayed.

[Twelfth Modification]
In the POS terminal 20 of the above-described embodiment, for example, the display surface of the customer-side display unit 205 faces the display surface of the store clerk-side display unit 210, and the display surface of the customer-side display unit 205 faces the opposite side. can be operated on the side facing. In other words, the POS terminal 20 of the above-described embodiment has a positional relationship in which the clerk and the customer face each other.
However, the POS terminal 20 has a positional relationship such that the directions of the clerk and the customer when they stand in front of each other and face each other are substantially perpendicular to each other. A configuration in which a machine 209 or the like is arranged may be used.

[Summary of embodiment]
(1) As described above, one aspect of the present embodiment includes first information input means for inputting information in response to a store clerk and second information input means for inputting information in response to a customer. and a processing means for executing different processes depending on whether specific information is input by the first information input means or by the second information input means (e.g., a POS terminal). 20).
According to the above configuration, when information indicated by a bar code of a purchase restricted product such as cigarettes is read by the clerk-side scanner unit 212 (an example of the first information input means), product registration processing is performed. On the other hand, when the information indicated by the bar code of the same purchase-restricted product is read by the customer-side scanner unit 206 (an example of the second information acquisition means), the product corresponding to the read information is displayed to the store clerk or customer. It is possible to display a screen having contents to guide the preparation.
As a result, it is possible to improve the efficiency of accounting when a customer purchases a purchase-restricted product.

(2) One aspect of the present embodiment is the product sales data processing device according to (1) above, wherein the processing means is at least one of first information input means and second information input means. One inputs information by reading information from a predetermined medium.
According to the above configuration, it is possible to obtain information by reading the bar code for restricted purchase products such as cigarettes, which have the bar code printed on the package.

(3) One aspect of the present embodiment is the product sales data processing device according to (1) or (2) above, wherein the processing means receives the specific information input by the second information input means. In this case, information for identifying the product corresponding to the specific information is displayed on the salesclerk display section.
According to the above configuration, when the information indicated by the bar code of the purchase-restricted product is read by the customer-side scanner unit 206 (second information acquisition means), the product corresponding to the read information is specified to the store clerk. Information (for example, brand number) for
Information for identifying a product is not limited to the brand number. The information for identifying the product may be a number, a symbol, or the like fixedly attached to the product shelf itself.

(4) One aspect of the present embodiment is the product sales data processing device according to any one of (1) to (3) above, wherein the processing means uses the second information input means to is read, information on selection of a plurality of products corresponding to the specific information is displayed on the customer display unit (for example, the customer display unit 205).
According to the above configuration, when there are a plurality of products corresponding to the information indicated by the bar code of the purchase restricted product, the customer can perform an operation to select the product to be purchased from among the plurality of products.

(5) One aspect of the present embodiment is a computer that includes first information input means for inputting information corresponding to a store clerk, second information input means for inputting information corresponding to a customer, and specific information A program for functioning as processing means for executing different processes depending on whether the information is input by the first information input means or by the second information input means.

A program for realizing the functions of the POS system 1, POS terminal 20, etc. described above is recorded in a computer-readable recording medium, and the program recorded in this recording medium is read into a computer system and executed. By doing so, the processing of the POS system 1, the POS terminal 20, etc. described above may be performed. Here, "loading and executing the program recorded on the recording medium into the computer system" includes installing the program in the computer system. The "computer system" here includes hardware such as an OS and peripheral devices. Also, the "computer system" may include a plurality of computer devices connected via a network including communication lines such as the Internet, WAN, LAN, and dedicated lines. The term "computer-readable recording medium" refers to portable media such as flexible discs, magneto-optical discs, ROMs and CD-ROMs, and storage devices such as hard discs incorporated in computer systems. Thus, the recording medium storing the program may be a non-transitory recording medium such as a CD-ROM. Recording media also include internal or external recording media accessible from the distribution server for distributing the program. The program code stored in the recording medium of the distribution server may be different from the program code in a format executable by the terminal device. That is, as long as it can be downloaded from the distribution server and installed in a form that can be executed on the terminal device, the form stored in the distribution server does not matter. It should be noted that the program may be divided into a plurality of programs, and the divided programs may be downloaded at different timings and then integrated in the terminal device, or the distribution servers that distribute the divided programs may be different. Furthermore, a "computer-readable recording medium" is a volatile memory (RAM) inside a computer system that acts as a server or client when the program is transmitted via a network, and retains the program for a certain period of time. It shall also include things. Further, the program may be for realizing part of the functions described above. Furthermore, it may be a so-called difference file (difference program) that can realize the above-described functions in combination with a program already recorded in the computer system.

DESCRIPTION OF SYMBOLS 1... POS system 10... Store controller 20... POS terminal 201... CPU
202 ROM
203 RAM
204 Hard disk 205 Customer-side display unit 206 Customer-side scanner unit 208 Card payment unit 209 Change dispenser 210 Clerk-side display unit 211 Key operation unit 212 Clerk-side scanner unit 213 Printing unit 214 Audio output unit 215 communication unit

Claims (2)

a first information input means for inputting information corresponding to the store clerk;
a second information input means for inputting information corresponding to a customer in a full self mode in which the customer executes registration processing and the customer executes settlement processing ;
When privilege information about the privilege is input by the first information input means from a medium that is collected in accordance with the use of a predetermined privilege, the process corresponding to the provision of the privilege is executed, and the full self mode is performed. When the privilege information corresponding to the coupon is input by the second information input means , it is determined whether or not the coupon can be used, and if it is determined that the coupon can be used, the above Merchandise sales data processing comprising: processing means for processing so as to reflect the discount corresponding to the coupon as processing corresponding to the provision of privilege information, and processing for calling a clerk to have the clerk collect the medium. Device. the computer,
a first information input means for inputting information corresponding to the store clerk;
second information input means for inputting information in response to a customer in a full self mode in which the customer executes registration processing and the customer executes settlement processing ;
When privilege information about the privilege is input by the first information input means from a medium that is collected in accordance with the use of a predetermined privilege, the process corresponding to the provision of the privilege is executed, and the full self mode is performed. When the privilege information corresponding to the coupon is input by the second information input means , it is determined whether or not the coupon can be used, and if it is determined that the coupon can be used, the above A program for functioning as a processing means for performing processing so as to reflect a discount corresponding to the coupon as processing corresponding to the provision of privilege information and processing for calling a clerk to have the clerk collect the medium.

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