JP7340200B2 - Program, method, information processing device, and server device for making moving reservations - Google Patents

Description

Application of Article 30, Paragraph 2 of the Patent Act On January 31, 2019, the applicant's website and service site published an overview of the service related to the claimed invention and the start of the service. Furthermore, on January 31, 2019, the applicant made the summary of the claimed invention public by posting the summary of the claimed invention on a website managed by PR TIMES Co., Ltd.

The present disclosure relates to a program, method, information processing device, and server device for making a moving reservation.

When estimating a move, there are services that provide a rough estimate of the amount by inputting the user's place of residence, destination, etc. For example, Patent Document 1 discloses a contract support system in which a user specifies a date, inputs household goods, etc., and presents a fixed fee for moving.

JP 2016-21213 Publication

The system disclosed in Patent Document 1 allows a user to select a desired moving date, etc. based on the presentation of basic charges, etc. of plans prepared in advance by the moving company and available for selection by the customer. For this reason, the fixed price determined based on information such as household goods entered after selecting the date may be higher than the basic price, which may leave users who have selected the date based on the price presentation a feeling of disappointment. . Furthermore, if a user does not agree to the fixed price, he or she must decide on a new date and repeat the input operation, which makes the operation complicated.

Therefore, the present disclosure has been made to solve the above problems, and its purpose is to provide a program, a method, an information processing device, and a server device that allow a user to easily make a reservation for moving. purpose.

In order to achieve the above object, a program in one aspect of the present disclosure is a program for causing a computer to make a moving reservation for a user, the computer includes a processor and a memory, and the program includes a processor and a memory. The first step is to obtain information regarding the user's move, and, based on the obtained information, identify and specify a definitive price for each of a plurality of candidate dates for the user's move. The second step is to present the fixed price to the user for each of the multiple candidate dates, and the user accepts an operation to specify one of the multiple candidate dates, thereby making it possible to move on the specified candidate date. A third step of completing the reservation is executed.

A method according to an aspect of the present disclosure is a computer-implemented method for causing a user to make a moving reservation, the computer comprising a processor and a memory, the method comprising: causing a user to make a moving reservation; a first step of acquiring information regarding the date of the move; and, based on the acquired information, determining a firm price for each of a plurality of candidate dates for the user's moving date, and determining the specified firm price. a second step in which the user is presented with a plurality of candidate dates for each of the plurality of candidate dates, and a second step in which the user completes the reservation for moving on the designated candidate date by accepting an operation in which the user specifies one of the plurality of candidate dates. 3.

An information processing device according to an aspect of the present disclosure includes a processor and a memory, and is a device for causing a user to make a reservation for moving, wherein the processor acquires information regarding the user's moving and uses the acquired information. Based on this, a firm price is identified for each of the multiple candidate dates for the user to move, and the identified firm rate is presented to the user for each of the multiple candidate dates, and the user By accepting an operation specifying one of a plurality of candidate dates, the moving reservation for the designated candidate date is completed.

A server device according to an aspect of the present disclosure includes a processor, a memory, a server device for causing a user to make a moving reservation, a user-side terminal device for applying for a moving reservation, and a vendor for inputting resource management information. A server device in a system configured with a side terminal device, which acquires information regarding the user's move from the user side terminal device, acquires resource management information from the vendor side terminal device, and stores the acquired moving information and Based on the resource management information, a definitive fee is specified for each of the multiple candidate dates for the user's moving date, and the specified definitive fee is sent to the user's terminal for each of the multiple candidate dates. The device is configured to complete a reservation for moving on the designated candidate date by presenting the information to the device and receiving an operation from the user terminal device to designate one of a plurality of candidate dates.

According to the present disclosure, a user can easily make a reservation for moving.

1 is a diagram showing the overall configuration of a reservation system 1. FIG. 1 is a block diagram of a terminal device 10 that constitutes a reservation system 1. FIG. 2 is a block diagram of a terminal device 30 that constitutes the reservation system 1. FIG. 2 is a diagram showing a functional configuration of a server 20. FIG. 3 is a diagram showing an example of a data structure of a resource management database 281. FIG. 3 is a diagram showing an example of a data structure of a reservation information database 282. FIG. 3 is a sequence diagram showing processing in the reservation system 1. FIG. It is a figure which shows the example of a screen which inputs the information regarding a user's move. It is a figure showing an example of a screen on which a user sets a moving schedule. It is a figure showing an example of a screen on which a user sets a moving schedule. FIG. 3 is a diagram illustrating an example of a screen that displays a user's input status on a display. FIG. 6 is a diagram illustrating an example of a screen that notifies the user that the user is prompted to confirm.

Embodiments of the present invention will be described below with reference to the drawings. In addition, in all the figures explaining the embodiment, common components are given the same reference numerals, and repeated explanations will be omitted. Furthermore, the embodiments described below do not unduly limit the contents of the present disclosure described in the claims, and all of the configurations described in the present embodiments are essential constituents of the present disclosure. Not necessarily.

<Overview>
FIG. 1 is a diagram showing the overall configuration of a reservation system 1 according to this embodiment. As shown in FIG. 1, the reservation system 1 includes a terminal device 10, which is a terminal on the side of a moving company that undertakes moving, a server 20, and a terminal device 30, which is a terminal on the side of a user who makes a reservation for moving. The terminal device 10 and the server 20 are communicatively connected via a network 80. The terminal device 30 and the server 20 are communicatively connected via a network 80.

The terminal device 10 is a device operated by a moving company (hereinafter sometimes simply referred to as "the company"), and the company inputs resource management information such as the operating status of transportation vehicles (trucks) and workers. do. The terminal device 10 is realized by, for example, a stationary PC (Personal Computer), a laptop PC, or the like. In addition, it may be a mobile terminal such as a smartphone or a tablet that is compatible with a mobile communication system.

The terminal device 30 is a terminal operated by a user who makes a reservation for moving, and is realized by a mobile terminal such as a smartphone or a tablet that is compatible with a mobile communication system. In addition, the terminal device 30 may be, for example, a stationary PC (Personal Computer) or a laptop PC.

As shown in FIG. 1 as a terminal device 10, the terminal device 10 includes a communication IF (Interface) 12, an input device 13, an output device 14, a memory 15, a storage section 16, and a processor 19. The server 20 includes a communication IF 22 , an input/output IF 23 , a memory 25 , a storage 26 , and a processor 29 . Although not shown in FIG. 1, the terminal device 30 has the same hardware configuration as the terminal device 10.

The terminal device 10 is communicably connected to the server 20 via the network 80. The terminal device 10 is a wireless base station 81 compatible with communication standards such as 5G, 4G, and LTE (Long Term Evolution), and a wireless LAN (Local Area Network) standard such as IEEE (Institute of Electrical and Electronics Engineers) 802.11. It is connected to the network 80 by communicating with a corresponding communication device such as a wireless LAN router 82.

The communication IF 12 is an interface for inputting and outputting signals so that the terminal device 10 communicates with an external device. The input device 13 is an input device (for example, a touch panel, a touch pad, a pointing device such as a mouse, a keyboard, etc.) for receiving input operations. The output device 14 is an output device (display, speaker, etc.) for presenting information. The memory 15 is for temporarily storing programs and data processed by the programs, and is a volatile memory such as DRAM (Dynamic Random Access Memory). The storage unit 16 is a storage device for storing data, and is, for example, a flash memory or an HDD (Hard Disc Drive). The processor 19 is hardware for executing a set of instructions written in a program, and is composed of an arithmetic unit, registers, peripheral circuits, and the like.

The server 20 manages information on users and vendors. The server 20 manages moving-related information input by the user via the terminal device 30 (eg, source address, destination address, type of package, number of packages, pickup package, etc.) as user information. The server 20 also stores resource management information such as the operating status of transportation trucks and moving workers (truck vacancies, work shifts, etc.) input by the staff of the vendor via the terminal device 10 as vendor information. Manage.

The communication IF 22 is an interface for inputting and outputting signals so that the server 20 communicates with external devices. The input/output IF 23 functions as an interface with an input device for receiving input operations and an output device for presenting information. The memory 25 is for temporarily storing programs and data processed by the programs, and is a volatile memory such as DRAM (Dynamic Random Access Memory).

The storage 26 is a storage device for storing data, and is, for example, a flash memory or an HDD (Hard Disc Drive). The processor 29 is hardware for executing a set of instructions written in a program, and is composed of an arithmetic unit, registers, peripheral circuits, and the like.

<Configuration of terminal device 10>
FIG. 2 is a block diagram of the terminal device 10 that constitutes the reservation system 1 according to this embodiment. With reference to FIG. 2, the configuration of the terminal device 10, which is a terminal on the side of a moving company that undertakes moving, will be described.

As shown in FIG. 2, the terminal device 10 includes a plurality of antennas (an antenna 111, an antenna 112), a wireless communication section (a first wireless communication section 121, a second wireless communication section 122) corresponding to each antenna, and an operation Includes a reception unit 130 (including a touch sensitive device 131 and a display 132), an audio processing unit 140, a microphone 141, a speaker 142, a position information sensor 150, a storage unit 180, and a control unit 190. . The terminal device 10 also has functions and configurations that are not particularly illustrated in FIG. 2 (for example, a battery for holding power, a power supply circuit that controls the supply of power from the battery to each circuit, etc.). As shown in FIG. 2, each block included in the terminal device 10 is electrically connected by a bus or the like.

The antenna 111 radiates a signal emitted by the terminal device 10 as a radio wave. Further, the antenna 111 receives radio waves from space and provides a received signal to the first wireless communication unit 121.

The antenna 112 radiates a signal emitted by the terminal device 10 as a radio wave. Further, the antenna 112 receives radio waves from space and provides a received signal to the second wireless communication unit 122.

The first wireless communication unit 121 performs modulation and demodulation processing for transmitting and receiving signals via the antenna 111 so that the terminal device 10 communicates with other wireless devices. The second wireless communication unit 122 performs modulation and demodulation processing for transmitting and receiving signals via the antenna 112 so that the terminal device 10 communicates with other wireless devices. The first wireless communication unit 121 and the second wireless communication unit 122 are communication modules including a tuner, an RSSI (Received Signal Strength Indicator) calculation circuit, a CRC (Cyclic Redundancy Check) calculation circuit, a high frequency circuit, and the like. The first wireless communication unit 121 and the second wireless communication unit 122 perform modulation, demodulation and frequency conversion of wireless signals transmitted and received by the terminal device 10 and provide received signals to the control unit 190.

The operation reception unit 130 has a mechanism for accepting user input operations. Specifically, the operation reception unit 130 is configured as a touch screen and includes a touch sensitive device 131 and a display 132. Touch sensitive device 131 receives input operations from the user of terminal device 10 . The touch sensitive device 131 uses, for example, a capacitive touch panel to detect the position of the user's touch on the touch panel. The touch sensitive device 131 outputs a signal indicating the user's touch position detected by the touch panel to the control unit 190 as an input operation.

The display 132 displays data such as images, videos, and text under the control of the control unit 190. The display 132 is realized by, for example, an LCD (Liquid Crystal Display) or an organic EL (Electro-Luminescence) display.

The audio processing unit 140 modulates and demodulates the audio signal. The audio processing unit 140 modulates the signal provided from the microphone 141 and provides the modulated signal to the control unit 190. The audio processing unit 140 also provides an audio signal to the speaker 142. The audio processing unit 140 is realized, for example, by a processor for audio processing. The microphone 141 receives a voice input and provides a voice signal corresponding to the voice input to the voice processing unit 140 . The speaker 142 converts the audio signal provided from the audio processing unit 140 into audio and outputs the audio to the outside of the terminal device 10 .

The position information sensor 150 is a sensor that detects the position of the terminal device 10, and is, for example, a GPS (Global Positioning System) module. A GPS module is a receiving device used in a satellite positioning system. The satellite positioning system receives signals from at least three or four satellites, and detects the current position of the terminal device 10 equipped with a GPS module based on the received signals.

The storage unit 180 is configured with, for example, a flash memory, and stores data and programs used by the terminal device 10. In one aspect, storage unit 180 stores resource management information 181.

The resource management information 181 is information for managing the resources of transport vehicles (trucks) and workers on the trader's side. Information for managing resources includes, for example, available dates and times of trucks, loading capacity, operating status such as worker shifts, and the like.

The control unit 190 controls the operation of the terminal device 10 by reading a program stored in the storage unit 180 and executing instructions included in the program. Control unit 190 is, for example, an application processor. The control unit 190 functions as an input operation reception unit 191, a transmission/reception unit 192, a data processing unit 193, and a notification control unit 194 by operating according to a program.

The input operation reception unit 191 performs a process of accepting a user's input operation on an input device such as the touch sensitive device 131. The input operation reception unit 191 determines whether the user's operation is a flick operation, a tap operation, or a drag (swipe) operation based on the information of the coordinates where the user touches the touch sensitive device 131 with a finger or the like. Determine the type of operation, such as whether it is an operation.

The transmitting/receiving unit 192 performs processing for the terminal device 10 to transmit and receive data with an external device such as the server 20 according to a communication protocol.

The data processing unit 193 performs calculations on the data input by the terminal device 10 according to a program, and outputs the calculation results to a memory or the like.

The notification control unit 194 performs a process of presenting information to the user. The notification control unit 194 performs processes such as displaying a display image on the display 132, outputting audio to the speaker 142, and generating vibrations on the display 132.

<Configuration of terminal device 30>
FIG. 3 is a block diagram of the terminal device 30 that constitutes the reservation system 1 according to this embodiment. With reference to FIG. 3, the configuration of the terminal device 30, which is a terminal on the user side that makes a reservation for moving, will be described.

As shown in FIG. 3, the terminal device 30 includes a plurality of antennas (an antenna 311, an antenna 312), a wireless communication section (a first wireless communication section 321, a second wireless communication section 322) corresponding to each antenna, and an operation A reception unit 330 (including a touch sensitive device 331 and a display 332), an audio processing unit 340, a microphone 341, a speaker 342, a position information sensor 350, a camera 360, a motion sensor 370, and a storage unit 380. and a control unit 390. The terminal device 30 also has functions and configurations that are not particularly illustrated in FIG. 3 (for example, a battery for holding power, a power supply circuit that controls the supply of power from the battery to each circuit, etc.). As shown in FIG. 3, each block included in the terminal device 30 is electrically connected by a bus or the like.

The terminal device 30 includes the same functions and configuration as the terminal device 10 shown in FIG. 2 . For example, the antennas 311 and 312 are equivalent to the antennas 111 and 112 of the terminal device 10. In addition, the first wireless communication unit 321, second wireless communication unit 322, operation reception unit 330 (touch sensitive device 331 and display 332), audio processing unit 340, microphone 341, speaker 342, and position information sensor of the terminal device 30 350 is the first wireless communication unit 121, second wireless communication unit 122, operation reception unit 130 (touch sensitive device 131 and display 132), audio processing unit 140, microphone 141, speaker 142, and position information of the terminal device 10. It has the same function and configuration as the sensor 150.

The camera 360 is a device that receives light with a light receiving element and outputs it as a photographed image. The camera 360 is, for example, a depth camera that can detect the distance from the camera 360 to the object to be photographed.

The motion sensor 370 includes an acceleration sensor, an angular velocity sensor, etc., and detects the movement of the terminal device 30.

The storage unit 380 is configured with, for example, a flash memory, and stores data and programs used by the terminal device 30. In one aspect, storage unit 380 stores reservation information 381.

The reservation information 381 is information regarding the user's moving. Information related to moving includes, for example, a source address, a destination address, the type of luggage, the number of luggage, and the number of packages to be picked up. Note that the reservation information 381 may include information input by the user via the operation reception unit 330, or may include the address of the moving source or destination obtained based on the current location obtained from the location information sensor 350. May be included. Further, the information may include the type of luggage, the number of luggage, etc., which are acquired by image recognition based on the image taken by the camera 360.

The control unit 390 controls the operation of the terminal device 30 by reading a program stored in the storage unit 380 and executing instructions included in the program. Control unit 390 is, for example, an application processor. The control unit 390 functions as an input operation reception unit 391, a transmission/reception unit 392, a data processing unit 393, and a notification control unit 394 by operating according to a program.

The input operation reception unit 391 performs a process of accepting a user's input operation on an input device such as the touch sensitive device 331. The input operation reception unit 391 determines whether the user's operation is a flick operation, a tap operation, or a drag (swipe) operation based on the information of the coordinates where the user touches the touch sensitive device 331 with a finger or the like. Determine the type of operation, such as whether it is an operation.

The transmitting/receiving unit 392 performs processing for the terminal device 30 to transmit and receive data with an external device such as the server 20 according to a communication protocol.

The data processing unit 393 performs calculations on the data input by the terminal device 30 according to a program, and outputs the calculation results to a memory or the like.

The notification control unit 394 performs a process of presenting information to the user. The notification control unit 394 performs processes such as displaying a display image on the display 332, outputting audio to the speaker 342, and generating vibrations on the display 332.

<Functional configuration of server 20>
FIG. 4 is a diagram showing the functional configuration of the server 20. As shown in FIG. 4, the server 20 functions as a communication section 201, a storage section 202, and a control section 203.

The communication unit 201 performs processing for the server 20 to communicate with external devices.

The storage unit 202 stores data and programs used by the server 20. The storage unit 202 stores a resource management database 281, a reservation information database 282, and the like.

The resource management database 281 is a database for managing the resources of transport vehicles (trucks) and workers on the trader's side.

The reservation information database 282 is a database for holding information regarding moving reservations of each user in the reservation system 1.

The control unit 203 performs functions shown as various modules by the processor of the server 20 performing processing according to a program.

The operation content acquisition module 2041 acquires the operation content on the terminal device 10 and the operation content on the terminal device 30. The operation content acquisition module 2041 acquires, as the operation content, information for managing resources (resource management information) input by a moving company, for example, in the terminal device 10 . Further, the operation content acquisition module 2041 acquires, as the operation content, information regarding moving (reservation information) input by the user in the terminal device 30, for example. The acquired resource management information and reservation information are stored in the resource management database 281 and the reservation information database 282, respectively.

The reception control module 2042 controls the process by which the server 20 receives signals from an external device according to a communication protocol.

The transmission control module 2043 controls the process by which the server 20 transmits a signal to an external device according to a communication protocol.

The fee calculation module 2044 specifies a definitive fee for each of a plurality of candidate dates for the user's moving based on the moving information input by the user, and calculates the specified definitive fee. , controls the process of presenting each of the plurality of candidate dates to the user. In response to the user's input operation, the fee calculation module 2044 calculates, as information related to the user's move, the travel time required to move from the source address to the destination address and the time required to move at each address. Information for estimating work time may be acquired, and a definitive charge for each schedule may be specified by referring to the operating status of transport vehicles and workers stored in the resource management database 281. The fee may be set in advance by the vendor in accordance with predetermined conditions. Note that, based on the information regarding the move, the fee calculation module 2044 provides the user with a notification that reservations cannot be made if at least one of transportation vehicles or worker resources for transportation cannot be secured on a plurality of candidate dates. Good too.

The reservation completion module 2045 controls processing for completing a reservation for moving on the designated candidate date by accepting an operation by the user to designate one of a plurality of candidate dates.

<Data structure>
FIG. 5 is a diagram showing an example of the data structure of the resource management database 281. Resources managed by the resource management database 281 include resources of moving companies. For example, the resources of a moving company include resources related to personnel and resources related to equipment for performing moving work.

As shown in FIG. 5, the resource management database 281 stores each schedule in association with the operating status of workers 1, 2, . . . and trucks 1, 2, . . ., which are resources of the moving company. In Figure 5, to simplify the explanation, "〇" indicates that the worker or truck is available, "●" indicates that the worker is unavailable, and "●" indicates that the worker is not on the working shift (non-working day). is indicated with an “×”. Note that "available" for a worker means that the worker is scheduled to work and is available (free) on a day when he or she can perform moving work. Furthermore, "unavailable" for a worker means that it is a day on which moving work has already been assigned to the worker. Therefore, if a moving reservation is canceled or changed, it will be updated from "unavailable (●)" to "available (〇)". For example, when the operating status of the resource as described above is input, the terminal device 10 on the vendor side transmits it to the server 20 as resource management information. The server 20 stores the received resource management information in the resource management database 281.

In FIG. 5, for example, on the schedule "10/5", the resource "Worker 1" is a non-working day (×), the resource "Worker 2" is unavailable (●), and the resource "Truck 1" is unavailable ( ●) indicates that the resource “Track 2” is available (〇). Note that the data structure shown in FIG. 5 is an example for resource management, and it goes without saying that any data structure may be generated depending on the purpose. For example, although FIG. 5 shows the operating status on a daily basis, the granularity of information may be managed on a "morning, afternoon" or "hour" basis.

FIG. 6 is a diagram showing an example of the data structure of the reservation information database 282. As shown in FIG. 6, the reservation information database 282 stores information regarding each moving reservation made by a user. In Figure 6, for each move, there is a "moving ID" that identifies the move, a "reservation date" on which the moving was reserved, a "moving date" that is the day on which the moving work will be performed at the current address, and a "moving ID" that indicates the user who made the reservation. Items such as "User Name", "Current Address" which is the address from which you moved, and "New Address" which is the address to which you are moving are stored in association with each other. In addition to the items shown in FIG. 6, any items may be associated and stored, such as the type and number of luggage, moving fees, the number of cardboard boxes used for moving, and whether home appliances are to be disposed of. . For example, when the user-side terminal device 30 receives information regarding moving as described above, it transmits the information to the server 20 as reservation information. The server 20 stores the received reservation information in the reservation information database 282.

In FIG. 6, for example, the moving ID "T001" has a reservation date of "2018/10/1", a moving date of "2018/11/5", a user name "A", a current address "CAD1", and a new address "NAD1". ”. In Figure 6, abstract symbols are used for user names and addresses to simplify the explanation, but in reality, specific names, place names, condominium names, lot numbers, room numbers, etc. are written. Ru. Note that the data structure shown in FIG. 6 is an example, and it goes without saying that any data structure may be generated depending on the purpose.

<Processing>
FIG. 7 is a sequence diagram showing processing in the reservation system 1 according to this embodiment. An example of the processing of each device making up the reservation system 1 will be described with reference to FIG. 7.

In step S731, the terminal device 10 (on the trader side) acquires the resource management information input by the moving company and transmits it to the server 20.

In step S711, the server 20 stores the resource management information received from the terminal device 10 in the resource management database 281.

In step S701, the (user side) terminal device 30 transmits the moving reservation application received from the user to the server 20. For example, a user inputs user registration information for applying for a moving reservation from a moving company's website.

In step S713, the server 20 performs user registration in response to the moving reservation application received from the terminal device 30. For example, the server 20 sends a URL for account authentication to the email address entered as user registration information, and when the user accesses the URL, it issues an account for using the reservation system 1 and completes the user registration. You may also do this.

In step S715, the server 20 presents the terminal device 30 with a reservation screen for inputting information (reservation information) regarding the user's moving.

In step S703, the terminal device 30 acquires reservation information input by the user according to the presented reservation screen, and transmits it to the server 20.

In step S717, the server 20 stores the acquired reservation information in the reservation information database 282.

In step S719, the server 20 specifies a definite fee for each of the plurality of candidate dates for the user's moving date based on the acquired information, and specifies a definite fee for each of the plurality of candidate dates for the user to move. are presented to the user for each candidate date. The plurality of candidate dates for the user's moving date are, for example, within a predetermined period (such as one month) from the date of the moving application. A plurality of candidate days for specifying a definite fee can be arbitrarily set by the provider. The server 20 may calculate a definitive fee based on the information stored in the resource management database 281 and the reservation information database 282, with reference to the basic fee input by the vendor in advance. The definitive fee calculation method is not particularly limited, and any method can be used.

In step S705, the terminal device 30 receives an operation by the user to designate one of the plurality of candidate dates, and transmits the designated candidate date to the server 20.

In step S721, the server 20 completes the reservation for moving on the specified candidate date. The server 20 updates the reservation information database 282 by setting the reserved date as the moving date. It also notifies the terminal devices 10 and 30 that the reservation has been completed.

In step S733, the terminal device 10 updates the resource management information in response to the completion of the reservation in the server 20, and transmits the updated information to the server 20. For example, the server 20 performs a process of changing the operating status of the worker or transportation vehicle on the reserved day to "unavailable" (see FIG. 5).

In step S723, the server 20 updates the resource management database 281 based on the received update information. Note that the resource management database 281 may be updated by the server 20 based on the reservation completion process, and the updated information may be notified to the terminal device 10.

<Screen example>
Examples of screens presented to the (user side) terminal device 30 in the reservation system 1 will be described with reference to FIGS. 8 to 12.

FIG. 8 is a diagram showing an example of a screen for inputting information regarding the user's moving. FIG. 8A shows a screen that prompts the user to input the current address from which the user is moving, and is displayed on a vertically elongated display such as a smartphone, for example. When the user performs a flick operation in the vertical direction, a scrolling image is displayed that prompts the user to input the new address and building conditions related to the move (e.g. presence or absence of an elevator, parking location of the transportation vehicle, etc.).

Figure 8(B) shows a screen that prompts the user to enter the type and number of items they wish to move.When the address settings shown in Figure 8(A) are completed, the next page (screen) appears. The display screen changes as follows. In FIG. 8(B), the bed size selection can be changed by a horizontal flick operation. For example, in response to a flick operation in the horizontal direction, single, semi-double, double (not shown), queen (not shown), etc. are displayed in a sliding manner, and the user can select the bed of the size that they want to transport from among the displayed beds. You can select by tapping. Furthermore, you can input the number you want to carry using the "-" and "+" icons. In addition, the display of luggage can be changed by flicking in the vertical direction. For example, in response to a vertical flick operation, a list of luggage such as a bed, chest of drawers, refrigerator (not shown), television (not shown), table (not shown), etc. is scrolled and displayed.

As shown in FIG. 8, by having the user input the address, type, and number of packages as information related to the user's move, the server 20 can determine the distance required for moving from the source address to the destination address during the move. It is possible to obtain information for estimating the moving time and work time required for moving at each address. Regarding the information regarding moving, if the user has not completed the input operation, the server 20 does not present the user with a definitive price for multiple candidate dates for moving, but in response to the completion of the input operation. Identify firm charges.

In addition, on the input screen for completing the reservation, it is displayed which input stage the current input status is in among the input stages (input operations) required to complete the reservation, such as input stages 801 and 802. You may let them. Since the user can know how many input operations are required to complete the reservation, the user can perform the input operations with a sense of security.

In the example of FIG. 8, as shown in input stages 801 and 802, ten patterns "●" are connected by lines. Each of these ten patterns "●" indicates each of a plurality of input stages. In the illustrated example, the closer the pattern "●" is to the left end of the screen, the earlier the input stage is, and the closer the pattern "●" to the right end of the screen is the final input stage. In the example of FIG. 8(A), in the input step 801, the user selects the pattern closest to the edge of the screen (in the illustrated example, the pattern closest to the left edge of the screen) among these ten patterns "●". By arranging an icon (in the illustrated example, an image resembling a "truck" that is equipment used in moving) to indicate the stage in which the user is inputting information, it is indicated that the user's input stage is the first stage. ing. As illustrated, the icon is an image related to resources used in moving. Thereby, the user can be made aware that the work for the user's moving reservation is completed by completing the input at each input stage indicated by the plurality of patterns "●".

Here, each of the plurality of input stages will be explained. Before the user inputs the plurality of input steps, the server 20 provides the user with a screen for accepting operations for the user to register an account.

For example, the server 20 accepts input of an e-mail address or telephone number from the user. In response to receiving the input of the e-mail address from the user, the server 20 generates a URL or the like including authentication information, and transmits the information including the generated URL or the like to the e-mail address. When a user accesses an authentication URL, an account is issued to the user. Similarly, authentication may be performed by SMS (Short Message Service) based on the telephone number received from the user. For example, the server 20 generates a code with an expiration date and sends the authentication code via SMS. Thereby, the server 20 issues an account to the user.

The user will input information in multiple input stages, which will be described below. The server 20 stores the user's input contents in association with the user's account. Thereby, even if the user has not completed all the inputs in the plurality of input steps, the input contents can be saved in the server 20.

The server 20 receives input from the user who has issued the account for each of the following multiple input steps, starting from the first step.
・ First stage: Item “address setting”
・ Second stage: Item “Luggage settings (type and number)”
・ Third stage: Item “Luggage settings (detailed registration)”
・Fourth stage: Item “Parcel settings (pickup baggage)”
・ Fifth stage: Item “Option settings”
・Sixth stage: Item “Cardboard settings”
・ 7th stage: Item “Setting the moving date and time”
・ 8th stage: Item “Payment method settings”
・ 9th stage: Item “Contact information settings”
・ 10th stage: Item “Confirmation of application details”

(A) Contents input by the user in the first stage (item "address settings") The server 20 receives input of the following information from the user in the first stage (item "address settings").
- Information on the user's current address (i.e., the source of the move), such as zip code, address, floor plan, number of residents, and building type (rental condominium, condominium, detached house, and other types)

Note that when the user specifies a condominium (rental condominium or condominium) as the building type, the server 20 also specifies whether the height of the condominium is a certain number of floors or more (for example, 19 stories). or 20 or more stories). As the type of height of the condominium, a designation as to whether or not it is a so-called tower condominium may be accepted. Based on this information, it may be possible to estimate the time required to remove the luggage from the room. Specifically, it is possible to estimate the work time required for moving. For example, if you are on a high floor of a tower condominium, it is expected that it will take a certain amount of time to go up and down using an elevator, compared to when you are on a lower floor.

When the user specifies either a condominium or another type of building, the server 20 accepts the specification of the floor on which the user resides and the presence or absence of an elevator. Based on this information, it may be possible to estimate the moving work time and the number of personnel required for the moving work. For example, if there is no elevator, the moving work will have to be carried out using stairs, which may result in a longer moving time and more personnel required for the moving work than in the case where there is an elevator.

The server 20 further receives input of information on the distance from the road to the building where the user resides. For example, the working time required for moving may vary depending on the distance from the building to the moving vehicle.

The server 20 receives from the user a designation of the period of time the user has lived at the current address (for example, how many years has the user lived at the current address). For example, the longer a user lives in the room, the more various items may be placed in the room, and the more time it may take to remove the items.

(b) Contents input by the user in the second stage (item "Package settings (type and number)") The following information is accepted from:
・Type and number of large furniture

For example, the server 20 accepts input from the user regarding luggage that is difficult to pack in cardboard boxes for moving. For example, the server 20 accepts from the user the specification of home appliances (types and numbers of refrigerators, washing machines, televisions, personal computers, massage machines, air conditioners, etc.) as the types and numbers of furniture. The server 20 receives specifications of furniture for daily life (types and numbers of beds, chests of drawers, bookshelves, sofas, living boards, dining sets, cupboards, etc.) from the user. In addition, the server 20 accepts specifications from the user regarding the types and numbers of items in the room (musical instruments such as pianos, means of transportation such as motorcycles and bicycles, and mainly ornamental items such as aquariums, plants, interior decoration, etc.). Furthermore, the server 20 may accept input from the user regarding the presence or absence of luggage exceeding a predetermined size and weight. Based on this information, it may be possible to estimate the time required to remove the luggage from the room and the number of personnel required for the work.

Note that the server 20 may not accept input from the user regarding all luggage in the room, but may present to the user a list of items that require input. For example, we will accept input from the user such as address, floor plan, number of people, building conditions, etc., as well as input from the user regarding large packages, heavy packages, and packages that require a certain amount of care when handling, and small items such as small items. It is not necessary to accept input for . For example, the total amount of small items can be estimated based on the room layout, number of people, and building conditions.

(c) Contents input by the user in the third stage (item "Package settings (detailed registration)") The server 20 receives input information from the user in the third stage (item "Package settings (detailed registration)"). The following information will be accepted. In the third stage, input of detailed information about the package inputted in the second stage is accepted.

For example, assume that in the second step, the user specifies a "refrigerator" and a "bed" as luggage for moving. In the third step, the server 20 receives the user's answer as detailed information about the "refrigerator" in order to estimate whether special equipment is required for transporting it from the moving source and transporting it to the moving destination. accept. For example, the server 20 may send a question to the user saying, ``Is the size of the refrigerator large enough to be moved to the installation location without passing through stairs at both the source and destination? "Is it possible?" In this way, the user is asked whether it is possible to carry out and carry in without requiring special equipment in addition to workers. This allows you to confirm the amount of time required for the moving work and whether special equipment is required, which can be reflected in the moving cost estimate.

In the third step, the server 20 presents the user with a question asking whether or not the furniture is to be assembled by the user himself as detailed information about the "bed." For example, when moving furniture in and out, if the furniture is disassembled at the moving source and assembled at the moving destination, the work time can be estimated.

(d) Contents input by the user in the fourth stage (item "Package settings (picked-up luggage)") The following information is accepted from:
- Packages that the user wants the moving company to pick up

For example, the server 20 presents the user with a list of items that the user wishes to pick up when moving. The list includes, for example, household appliances such as rice cookers, microwave ovens, toasters, and vacuum cleaners. Other items on the list include sports equipment, transportation, musical instruments, and bedding. Based on this information, it can be reflected in the moving cost estimate.

(e) Contents input by the user in the fifth stage (item "Option settings") In the fifth stage (item "Option settings"), the server 20 provides the user with the following options for the moving work: The following information will be accepted.
- Whether or not the moving company will pack and open the boxes for your belongings - Whether or not the moving company will perform air conditioning work or other electrical work - Whether equipment (e.g., eavesdropping devices) that the movers have not been informed about is installed at the new location whether or not to conduct an investigation to discover whether

(f) Contents input by the user in the sixth stage (item "Cardboard settings") The server 20 receives a request from the user in the sixth stage (item "Cardboard settings") to pack the luggage for moving. We accept specifications for the amount of materials (cardboard, adhesive tape, wrapping paper, etc.). The server 20 may set the amount of materials in advance so that a certain number of cardboard boxes and the like are provided free of charge to the user.

(g) Contents input by the user in the seventh stage (item "Moving date and time setting") In the seventh stage, the server 20 prompts the user with multiple candidate dates for moving, and The moving fee (determined fee) specified based on the input results in step 6 is presented. The details will be explained using FIG. 9 etc.

(h) Contents input by the user in the eighth step (item "Payment method settings") The server 20 accepts input of the payment method from the user in the eighth step (item "Payment method settings") . For example, the server 20 presents the user with the details of the moving fee specified by the user in the seventh step and the payment method. Examples of payment methods include cash payment and credit card payment.

(k) Contents input by the user in the ninth step (item "contact information setting") The server 20 inputs the user's contact information in the ninth step (item "contact information setting"). Accept input. User contact information includes:
- User's name - User's email address, telephone number - User's preferred contact method

As described above, in the description of the embodiment, in the first to eighth stages, input of the conditions associated with moving is accepted from the user, and input of the moving date and time and the definite fee required for moving is accepted. Later, the user's contact information will be accepted. This eliminates the need for the user to enter his or her contact information until the user has determined the moving destination, moving fee, and candidate date. Therefore, for example, in a case where the user does not have any specific plans for moving and only wants to get an estimate, the user's input operation can be facilitated.

(J) Contents input by the user in the 10th step (item "Confirmation of application details") In the 10th step, the server 20 records the contents input by the user in the 1st to 9th steps. After presenting the information to the user, a screen is presented to the user for confirming whether or not to request the moving company to perform the move. The user can check the details of the application and apply for moving to the moving company on this screen.

The server 20 responds to receiving an operation from the user to complete the input in the first stage (input of moving source and moving destination addresses) while displaying the screen of FIG. 8(A) on the terminal device 30. Then, the screen changes to the screen shown in FIG. 8(B). At this time, as shown in the input stage 802, an icon indicating the input stage is placed at the second pattern "●" from the left end of the screen. In addition, the pattern "●" in the first stage where the user's input is completed (the leftmost pattern "●") is replaced with the pattern "●" in the first stage where the user's input is completed (the third stage to the tenth stage). It is displayed in such a way that it can be distinguished from the pattern "●". In the illustrated example, the pattern "●" at the stage where the user's input has been completed is highlighted, and the pattern "●" at the stage where the user's input is not completed is compared with the line between the patterns. It is displayed darkly.

In addition, the icon indicating the stage in which the user is inputting (the "track" image in the illustrated example) indicates to the user which pattern "●" is the next input stage among multiple input stages. It may also be displayed in the following manner. In the illustrated example, in the terminal device 30, the image of the "truck" is displayed so that the front of the "truck" is on the right side (i.e., in the direction of the latter stage of the plurality of patterns "●" representing the input stages). It is displayed in a similar manner. This allows the user to know that input must be made until the "track" image reaches the pattern "●" at the right end. That is, the user can easily grasp the overall picture of inputting information necessary for making a moving reservation.

As a result, the user is informed that there are multiple input stages, the overall picture of the input stages (in the illustrated example, there are up to 10 input stages), and which stage the user is currently inputting. This makes it easier for the user to know (to what stage the input has been made).

Further, in each of the plurality of input stages, the server 20 allows the user to present all input items at each input stage by performing a vertical flick operation or drag operation (swipe operation) on the terminal device 30. On the terminal device 30, the user can input all input items at each input stage by flicking, dragging, tapping, etc. It is possible to receive input of information from the user.

FIG. 9 is a diagram showing an example of a screen where the user sets a moving date. This corresponds to the processing in step S719, step S705, etc. in FIG. In FIG. 9, based on the user's moving information such as address and luggage (see FIG. 8), multiple dates within a continuous fixed period (for example, one month) are displayed in a vertical direction 901 for multiple moving candidate dates. (corresponding to the "first direction"), and the fixed charges for each date are arranged in association with each date arranged in the vertical direction 901. By performing a flick operation in the vertical direction 901, the user can scroll display a plurality of candidate dates.

Further, in FIG. 9, definite fares in the morning (morning start flight) and afternoon (afternoon free flight) are shown for consecutive candidate days after the candidate date "8/4 (Sunday)". In other words, each date of a plurality of candidate days, the confirmed amount in the morning (corresponding to the "first time period") of each date of the plurality of candidate days, and the fixed amount in the afternoon (corresponding to the "second time period following the first time period"). The confirmed amount (corresponding to the period of time) is displayed on one screen. In FIG. 9, morning and afternoon are arranged side by side in the vertical direction, but they may be arranged side by side in the horizontal direction.

The candidate dates for a certain period of time to be displayed may, for example, be displayed after a predetermined business day from the date of application operation, or the user may specify in advance the first day of the period to be displayed. You may. That is, based on the timing at which the input of information regarding moving is received from the terminal device 30, the server 20 specifies and specifies a fixed fee for a certain period after a predetermined business day starting from the timing. A definite fee for the certain period may be sent as a response to the terminal device 30.

Further, in FIG. 9, the candidate date "8/5 (Monday)" and the candidate date "8/6 (Tuesday)" are indicated as "unacceptable." This is to notify the user that reservations cannot be made if at least one of transportation vehicles or worker resources cannot be secured on a plurality of candidate dates based on information regarding moving. Further, as shown in the candidate date "8/4 (Sunday)", in order to spread out the reservations of the users, a display that attracts the user's interest, such as "cheap day", may be displayed.

For example, by referring to the resource management database 281, the server 20 obtains the operation schedule of personnel resources and equipment resources for each of a plurality of candidate dates to be presented to the user of the terminal device 30. The server 20 may display a display that attracts the user's interest in a plurality of candidate dates presented to the user in association with the candidate dates based on resource availability. The server 20, for example, generates a trained model that predicts moving demand based on the history of past moving reservations (for example, the history of moving reservations in the past several months or years), thereby controlling the terminal device 30. The moving demand for each of a plurality of candidate dates presented to the user may be predicted, and candidate dates for which the demand is expected to be below a certain level may be displayed to attract the user's interest.

On a vertical display such as a smartphone that is used by holding the long side with one hand, it is easy to perform flick operations, drag operations, etc. with the thumb. Therefore, by arranging multiple candidate moving dates vertically (long side direction) as shown in Figure 9, the user can scroll through the multiple candidate dates by flicking or dragging. You can easily compare prices while considering and specifying your moving date and time.

When the user selects one of the plurality of candidate dates, the reservation proceeds without transitioning to a screen that accepts input operations for changing the moving fee in addition to the fixed fee. Therefore, the user can designate a desired date for moving from among the proposed moving dates presented with a sense of security.

FIG. 10 is a diagram showing an example of a screen where the user sets a moving date. In FIG. 10(A), a button 1001 ("More "View") is displayed. When the user specifies the button 1001 by tapping, etc., the screen changes to the screen shown in FIG. Dates after ``(Tuesday)'' and fixed charges are displayed in association with each other and arranged consecutively in the vertical direction. The user can perform a flick operation, a drag operation, etc. to scroll and display a continuous fixed period after the candidate date "September 3 (Tuesday)". Similar to the button 1001, a button for displaying the subsequent fixed period may be placed at the end of the continuous fixed period after the candidate date "9/3 (Tuesday)".

Note that, without relying on the operation of specifying the button 1001, the user may be presented with definite charges for candidate dates over a continuous certain period of time. For example, when the user performs an operation of vertically scrolling the screen using a flick operation or a drag operation, the terminal device 30 provides the user with a fixed charge for the last day of the continuous fixed period displayed in FIG. Suppose you have presented it. Assume that the terminal device 30 reaches the end of the information displayed on the screen as a result of the user's operation to scroll the screen, and becomes unable to scroll any further. The terminal device 30 detects that the user has reached the end of the information displayed on the screen by performing a scroll operation, and in response to the detection, the terminal device 30 sends information to the server 20 for a subsequent fixed period of time. A definite fee may be presented for each candidate date.

As described above, the terminal device 30 selects a plurality of candidate dates in response to the first operation on the touch-sensitive device 331 (in response to the user's operation to move the touch position on the touch-sensitive device 331). Performs rendering processing to present a definitive price.

In other words, even if the user performs an operation to move the touch position and the touch position passes through an object for displaying the final fare for each candidate date, the terminal device 30 can detect that the user's operation is a flick operation. Or, by determining that it is a drag operation, the screen is scrolled in response to the flick or drag operation. On the other hand, when the terminal device 30 receives a tap operation on an object for displaying a definitive fee for each candidate date, it performs processing for accepting a reservation for moving on the candidate date related to the tap operation.

As described above, in response to the first operation on the pointing device (touch-sensitive device 331), the terminal device 30 scrolls the screen that presents definite prices for a plurality of candidate dates. By accepting a second operation different from the first operation with respect to a plurality of candidate dates using the pointing device, the terminal device 30 processes the candidate dates as if the user had designated the candidate dates.

Therefore, for example, when the terminal device 30 is a device including the touch-sensitive device 331, the user can definitively select multiple candidate dates by switching between the first operation and the second operation with the fingers of one hand. You can scroll to compare prices and specify candidate dates.

Further, the terminal device 30 can present a plurality of candidate dates to the user simply by a flick operation or a drag operation to scroll the screen. Here, when accepting an operation for specifying a candidate date by a tap operation, the terminal device 30 does not accept the specification of a candidate date unless it is a tap operation. Therefore, compared to a case in which the user performs an operation to switch the display of multiple candidate dates and an operation in which the user specifies a candidate date using a tap operation, there is a risk that the user may accidentally specify a candidate date. can be reduced.

That is, based on the timing at which the user performs an operation to set the moving schedule, the dates of the first continuous period (for example, one month) after the timing are arranged vertically (in the first direction). Deploy. Then, the button 1001 accepts an input operation for displaying the fixed charges for each date of the second period after the first period, and in response to the input operation such as specifying the button 1001, Vertically (in the first direction) ).

As shown in FIGS. 9 and 10, regardless of when in a month the user performs the reservation operation, the dates of the first period after the timing are arranged vertically. . Further, the length of the second period is approximately the same as the length of the first period, and may be, for example, one month or two weeks. Then, in response to an input operation such as designating the button 1001, each date included in the second period is arranged vertically next to each date included in the first period.

FIG. 11 is a diagram illustrating an example of a screen on which the user's input status is displayed on the display. As shown in FIG. 11, for example, when the user taps or otherwise specifies a button 1101 (FIG. 11(A)) located at the top right of the screen, an image 1102 indicating the input status is displayed before the specification. For example, it may be made to appear by sliding from right to left (in the direction of the arrow) (FIG. 11(B)→(C)→(D)) so that at least a part of the image 1103 that was previously displayed is superimposed. By allowing the user to display the image 1102 showing the input status at any time, the user can return to the input stage where the input has already been completed at any time and correct the input content.

For example, as shown in an image 1102 showing the input status in FIG. 11(D), the terminal device 30 distinguishes and displays the stage in which the user's input is completed and the stage in which the user's input is not completed. .

In the illustrated example, the terminal device 30 highlights a check mark icon and displays a "modify" button when the user's input is complete. In response to the user's input operation to designate the "modify" button, the terminal device 30 displays a screen for accepting corrections to the input content from the user for the relevant stage.

Furthermore, in the illustrated example, the terminal device 30 displays a "resume" button when the user is in the process of inputting information but has not completed the inputting process. Furthermore, a "not set" button is displayed for stages where the user's input up to the previous stage has not been completed. Note that even if the terminal device 30 detects an input operation to the "unset" button, it may not accept the input at that stage. Thereby, the user can be prompted to input each preset stage in order.

Further, when the user specifies the button 1104, the image 1102 (FIG. 11(D)) may be slid to return to the screen of FIG. 11(A) (in which the image 1103 is displayed). The user does not have to press the "back" button on the browser many times to return to the input stage where the input has already been completed, and can easily correct input content with a small number of operations. I can do it.

As described above, the terminal device 30 displays the image 1102 indicating the input status in a sliding and superimposed manner on the screen where the image 1103 is displayed, thereby informing the user of the layer in which the image 1103 is displayed. , and the layer of the image 1102 indicating the input situation. Also, the position of the button 1101 for displaying the image 1102 showing the input situation, and the position of the button 1104 for returning to the screen for inputting at each stage from the state where the image 1102 showing the input situation is displayed. are almost the same. Thereby, the user can display or delete the image 1102 indicating the input status from the screen by inputting an input operation near the position of the button 1101 or the button 1104 on the screen.

FIG. 12 is a diagram illustrating an example of a screen that notifies the user of prompting for confirmation. As explained in FIG. 11, the user may modify the information already entered at any time, but the user may not be able to change the moving address after specifying one of the multiple candidate dates. If you do, the fee will change based on your new address, etc. Therefore, by providing a notification prompting the user to confirm input contents and charges, it is possible to encourage the user not to overlook the charge change.

<Display examples of other screens>
In the example of FIG. 11, an example is described in which either a screen for inputting each step or an image 1102 showing the input status is displayed on the screen of the terminal device 30.

In addition, the screen for inputting each step and the image 1102 showing the input status may be displayed on one screen. This allows the user to enter input at each stage while checking to what stage the input has been completed.

<Modified example>
In the above embodiment, the server 20 includes the item "address settings", the item "package settings (type and number)", and the item "package settings (detailed registration)", as shown in FIGS. 8 and 11. ” and the item “Parcel settings (pickup package),” etc., was explained as accepting input from the user.

The server 20 allows the user to display a screen for accepting package specifications from the user, such as the item "Package settings (type and number)", the item "Package settings (detailed registration)", and the item "Package settings (pickup baggage)". When presenting the information, predetermined values may be set in advance for predetermined items without receiving any operations from the user, and edits by the user may be accepted. For example, the server 20 may estimate the amount of luggage of the user based on the moving source information input in the item "address settings" and information such as the user's gender, age, number of residents, etc. Good too. In other words, information such as the moving source information input in the "Address Settings" item, as well as information such as the user's gender, age, and number of residents, can be used to estimate the amount of the user's luggage. This is an example of the information that can be provided. The server 20 may previously set a predetermined value for the information regarding the package, depending on the estimated amount of the package, before accepting the designation from the user.

In addition, the server 20 stores values to be input for items such as "baggage settings (type and number)" in advance in a table based on the user's input results regarding information that can be used to estimate the amount of the user's baggage. It may be held as .

Thereby, the user's input operations related to the moving work can be made even easier.

<Explanation of effects>
As described above, in the reservation system 1 according to the present embodiment, information regarding the user's moving is acquired, and based on the information, definite prices are specified for multiple candidate moving dates and presented to the user. . The user completes the reservation by specifying a desired moving date based on the plurality of candidate dates presented and the fixed prices for these candidate dates. This makes it easy for the user to compare the definite amounts shown for each date and make a reservation.

Although the preferred embodiments of the present disclosure have been described above, the present disclosure is not limited to such specific embodiments, and the present disclosure includes the inventions described in the claims and their equivalents. It will be done. Moreover, the configurations of the apparatuses described in the above embodiments and modified examples can be combined as appropriate unless a technical contradiction occurs.

1 Reservation system, 10, 30 Terminal device, 20 Server, 80 Network

Claims (3)

A program for causing a computer to make a moving reservation for a user, the computer including a processor and a memory, the program causing the processor to:
A first step of obtaining information regarding the user's move;
Based on the acquired information, a definitive fee is specified for each of the plurality of candidate dates for the user's moving date, and the specified definitive fee is applied to each of the plurality of candidate dates. a second step of presenting to the user about;
a third step of completing the moving reservation on the specified candidate date by accepting an operation by the user to specify one of the plurality of candidate dates;
In the first step, an input operation for inputting moving-related information including at least information regarding an address is accepted from the user, and an input operation for specifying a desired moving date, which is a desired moving date. obtaining information regarding the moving input by the user without receiving from the user;
In the second step, a plurality of dates within a continuous first period after the timing at which the user performs the input operation are set as the plurality of candidate dates, and the plurality of dates within the first period are arranged. and locating the determined charges for each date in association with each date. A computer-implemented method for causing a user to make a moving reservation, the computer comprising a processor, a memory,
The method includes the processor:
A first step of obtaining information regarding the user's move;
Based on the acquired information, a definitive fee is specified for each of the plurality of candidate dates for the user's moving date, and the specified definitive fee is applied to each of the plurality of candidate dates. a second step of presenting to the user about;
a third step of completing the moving reservation on the specified candidate date by accepting an operation by the user to specify one of the plurality of candidate dates;
In the first step, an input operation for inputting moving-related information including at least information regarding an address is accepted from the user, and an input operation for specifying a desired moving date, which is a desired moving date. obtaining information regarding the moving input by the user without receiving from the user;
In the second step, a plurality of dates within a continuous first period after the timing at which the user performs the input operation are set as the plurality of candidate dates, and the plurality of dates within the first period are arranged. and arranging the determined fee for each date in association with each date. An information processing device for allowing a user to make a moving reservation, comprising a processor and a memory,
The processor includes:
Get information about the user's move,
Based on the acquired information, a definitive fee is specified for each of the plurality of candidate dates for the user's moving date, and the specified definitive fee is applied to each of the plurality of candidate dates. to the user,
The moving reservation is configured to be completed by the user accepting an operation for specifying one of the plurality of candidate dates, and
When acquiring information related to a user's move, the user inputs input operation to enter information related to the move, including at least information regarding the address, and specifies the desired moving date, which is the date on which the user wishes to move. obtaining information regarding the moving input by the user without accepting input operations from the user;
When presenting the identified definite fee to the user for each of the plurality of candidate dates, a plurality of dates within a continuous first period after the timing at which the user performs the input operation are presented to the plurality of dates. An information processing device that arranges the plurality of dates within the first period as candidate dates, and arranges the definite fee for each date in association with each date.