JP7486191B2 - PROGRAM AND INFORMATION PROCESSING APPARATUS - Google Patents

Description

The present invention relates to a program and an information processing device.

Technology that suggests routes that match search conditions specified by a user is known.

In this regard, Patent Document 1 discloses a technology that suggests routes that meet search conditions, including the departure point, destination, date and time of use, permitted means of transportation (e.g., airplanes, bullet trains, limited express trains, route buses, etc.), and route display order (e.g., in order of shortest required time, lowest fare, fewest number of transfers, least walking distance (shortest walking distance), etc.).

Patent No. 4131745

However, the technology described in Patent Document 1 was unable to suggest routes that corresponded to policies regarding the use of transportation services in a region (e.g., a local government) (e.g., reducing environmental impact, giving priority to the elderly, etc., increasing the rate of driver's license surrenders, easing congestion and traffic jams, making effective use of limited transportation services, promoting consumption, etc.) even if such policies were in place.

The present invention was made in consideration of these problems, and its purpose is to provide a program and information processing device that can propose transportation services in accordance with local policies.

In order to solve the above problem, the program according to the first aspect of the present invention causes a computer to function as a storage means for storing priority information including a priority order for proposing transportation services in association with each of a plurality of types of transportation services operating in a certain area, an acquisition means for acquiring a travel request including a departure point and a destination from a user, an extraction means for extracting transportation services based on the priority order when at least one of the departure point and the destination is included in the certain area, and a control means for proposing the extracted transportation services to the user.

In a second aspect of the present invention, the priority information includes a priority order corresponding to the attributes of a user, and the extraction means extracts transportation services based on the priority order corresponding to the attributes of the user who made the travel request.

In a third aspect of the present invention, the attributes include at least one of the following: elderly, pregnant, raising children, disabled, and driver's license surrender.

In a fourth aspect of the present invention, the travel request includes a usage date and time, the extraction means extracts a plurality of transportation services based on the priority order, the acquisition means acquires usage information from transportation agencies providing the extracted plurality of transportation services as to whether the transportation services are available at the usage date and time, and the control means suggests to the user the transportation service that is available and has the highest priority order based on the usage information.

In a fifth aspect of the present invention, the acquisition means acquires a request for use of the proposed transportation service from the user, and the control means transmits a reservation request based on the travel request to a transportation facility that provides the transportation service for which the request for use has been made.

In a sixth aspect of the present invention, the priority information includes the priority order corresponding to each of a plurality of regions.

In addition, an information processing device according to a seventh aspect of the present invention includes a storage means for storing priority information including a priority order for proposing transportation services in association with each of a plurality of types of transportation services operating in a certain area, an acquisition means for acquiring a travel request including a departure point and a destination from a user, an extraction means for extracting transportation services based on the priority order when at least one of the departure point and the destination is included in the certain area, and a control means for proposing the extracted transportation services to the user.

The present invention makes it possible to propose transportation services that correspond to local policies.

1 is a block diagram showing an example of an overall configuration of an information providing system according to a first embodiment of the present invention. 2 is a block diagram showing an example of a hardware configuration of a server device shown in FIG. 1 . 2 is a block diagram showing an example of a functional configuration of a server device shown in FIG. 1 . FIG. 11 is a schematic diagram showing an example of information included in priority information. 4 is a flowchart showing an example of a flow of processes performed by each functional unit shown in FIG. 3 in the information providing system according to the first embodiment. FIG. 13 is a diagram showing an example of a transfer request page displayed on a screen of a first terminal device. FIG. 4 is a diagram showing an example of an information provision page displayed on a screen of a first terminal device in the first embodiment. 10 is a flowchart showing an example of a flow of processes performed by each functional unit in an information providing system according to a second embodiment. FIG. 13 is a diagram showing an example of a distribution request page displayed on the screen of a first terminal device. FIG. 11 is a diagram showing an example of an information provision page displayed on a screen of a first terminal device in the second embodiment.

Below, several embodiments of the present invention will be described with reference to the attached drawings. To facilitate understanding of the description, the same components and steps in each drawing will be given the same reference numerals as much as possible, and duplicate descriptions will be omitted.

---First embodiment---
First, the first embodiment will be described.

<Overall composition>
FIG. 1 is a block diagram showing an example of the overall configuration of an information providing system 1 according to a first embodiment of the present invention.

As shown in FIG. 1, the information providing system 1 includes a server device 10 and a plurality of terminal devices 12. These devices are configured to be able to communicate with each other via a communication network NT such as the Internet or a telephone line network.

The server device 10 is an information processing device (computer) that performs various controls related to information provision. This server device 10 proposes various services in response to user requests via the terminal device 12.

The terminal device 12 is an information processing device operated by a user or an administrator. Examples of such administrators include the administrator of a transportation facility that provides transportation services (mobility for moving users) and the administrator of a logistics facility that provides logistics services (mobility for moving goods). The user or administrator operates the terminal device 12 to access the server device 10. These terminal devices 12 include, for example, a first terminal device 12A and a second terminal device 12B. Examples of the terminal device 12 include a mobile phone, a smartphone, a tablet, a personal computer, etc.

The first terminal device 12A is a device operated by each user.

The second terminal device 12B is a device operated by the administrator of each institution.

<Hardware Configuration>
FIG. 2 is a block diagram showing an example of a hardware configuration of the server device 10 shown in FIG.

As shown in FIG. 2, the server device 10 includes a control device 20, a communication device 26, and a storage device 28. The control device 20 is mainly configured with a CPU (Central Processing Unit) 22 and a memory 24.

In the control device 20, the CPU 22 executes a predetermined program stored in the memory 24 or the storage device 28, etc., to function as various functional means. Details of these functional means will be described later.

The communication device 26 is configured with a communication interface for communicating with an external device. The communication device 26 transmits and receives various information to and from the terminal device 12, for example.

The storage device 28 is composed of a hard disk or the like. The storage device 28 stores various programs and information necessary for executing processing in the control device 20, as well as information on the processing results.

The server device 10 can be realized using an information processing device such as a dedicated or general-purpose server computer. The server device 10 may be composed of a single information processing device, or may be composed of multiple information processing devices distributed over a communication network NT. FIG. 2 shows only a portion of the main hardware configuration of the server device 10, and the server device 10 may have other configurations that are generally included in a server. The hardware configuration of the multiple terminal devices 12 may also have the same configuration as the server device 10, except for including, for example, an operating means, a display device, etc.

<Functional configuration>
FIG. 3 is a block diagram showing an example of a functional configuration of the server device 10 shown in FIG.

As shown in FIG. 3, the server device 10 has, as its functional configuration, a storage means 50, an acquisition means 52, an extraction means 54, and a control means 56.

The storage means 50 is a functional means for storing, for example, a web page 50A, institution information 50B, user information 50C, and priority information 50D.

Web page 50A includes a number of web pages, such as a login page and a transfer request page.
The agency information 50B includes, for example, routes (links) of transportation services throughout Japan, names and IDs of stations and bus stops (nodes), timetables (departure times and arrival times) related to routes and stations, fees (fares), operating areas, contact information, etc. This transportation service is provided, for example, by a transportation facility (railroad operator, route bus operator, taxi operator, etc.). Examples of this transportation service include mobility by fixed routes (non-demand type) such as railways and route buses, mobility by shared demand type such as shared taxis, mobility by individual demand type such as individual taxis, mobility by private cars, walking/bicycles, etc. In addition, this transportation service may include postal vehicles that collect and deliver mail, delivery vehicles that collect and deliver parcels, etc. Examples of this contact information include access information (for example, email addresses, URLs, etc.) for obtaining usage information from transportation facilities.
The user information 50C includes each user's login ID, password, user name, contact information, attributes, etc., associated with the identification information (user ID) of each user. Examples of contact information include a telephone number, an email address, and a user ID for a message application. Examples of attributes include at least one of the following: elderly (e.g., 65 years old or older), disabled, pregnant, raising a child, and a person who has surrendered their driver's license. Note that these attributes may be included in a travel request, which will be described later.

Figure 4 is a schematic diagram showing an example of information contained in priority information 50D.

As shown in Fig. 4, in the first embodiment, the priority information 50D includes a priority order (a set value) for proposing transportation services in association with each of a plurality of types of transportation services available in a certain area. For example, a priority order is set for fixed routes (railroads, route buses), shared demand type (shared taxis), individual demand type (individual taxis), private cars, and walking/bicycles. The priority order is set, for example, by an administrator of a local government.
The priority information 50D also includes a priority order corresponding to the attributes of the user, and a priority order corresponding to each of a plurality of regions.
The priority order includes "#N/A" for transportation services that are not available in the area or that are not suggested for use.
For example, in Town A, the policy regarding the use of transportation services is "reducing environmental load", and the higher priority is set in order from the transportation services with the lowest exhaust gas emissions per user. In addition, for example, in Town B, the policy regarding the use of transportation services is "giving priority to the elderly, etc.", and for users whose attributes are the elderly, pregnant women, those raising children, and those with disabilities, the higher priority is set in order from the transportation services with the lowest travel time (waiting time), and for users with other attributes, the higher priority is set in order from the transportation services with the lowest travel cost. In addition, for example, in Town C, the policy regarding the use of transportation services is "improving the rate of surrendering driver's licenses", and for users whose attributes are those who have surrendered driver's licenses, the higher priority is set in order from the transportation services with the lowest travel time (waiting time), and for users with other attributes, the higher priority is set in order from the transportation services with the lowest travel time and travel cost. In addition, for example, in Town D, the policy regarding the use of transportation services is "relieving congestion and congestion" and "effectively utilizing few transportation services", and the higher priority is set in order from the transportation services that many users can ride at the same time. Also, for example, other areas, i.e. areas where no policy has been established regarding the use of transportation services, are assigned a predetermined order of priority.

Returning to FIG. 3, the acquisition means 52 is a functional means for acquiring various requests and various information from the terminal device 12. In the first embodiment, the acquisition means 52 acquires a travel request from a user. Specifically, the acquisition means 52 accepts a travel request (a search instruction for a transportation service) including the user's departure point and arrival point from the first terminal device 12A operated by the user. The departure point is the planned location where the user will start traveling (an address, a station, a bus stop, a facility, etc.). The arrival point is the planned location where the user will end traveling. The travel request also includes the date and time of use of the transportation service (the departure date and time and the arrival date and time). This date and time of use is a date and time after the current date and time. The travel request may also include other information such as the ability to sit in a seat, the ability to use a wheelchair, and the transportation services that the user is authorized to use.

The acquisition means 52 also acquires usage information on whether the transportation service is available on the usage date and time included in the travel request and the route searched by the control means 56 from the transportation facilities that provide the multiple transportation services extracted by the extraction means 54. Specifically, the acquisition means 52 receives usage information on the usage date and time and route included in the travel request from each of the second terminal devices 12B of the transportation facilities that provide the multiple transportation services extracted by the extraction means 54. This usage information includes reservation availability information for demand-based transportation services, operation schedule information for fixed routes (service suspension information), and weather information (rain or snowfall) in the case of walking or cycling.

The acquisition means 52 also acquires a usage request for the transportation service proposed by the control means 56 from the user. Specifically, the acquisition means 52 accepts a usage request for the transportation service proposed by the control means 56 from the first terminal device 12A operated by the user. This usage request is, for example, a reservation instruction to reserve the proposed transportation service.

The extraction means 54 is a functional means for extracting transportation services to be proposed to the user. In the first embodiment, the extraction means 54 refers to the priority information 50D, and when at least one of the departure point and the destination included in the travel request is included in a certain area, extracts transportation services based on the priority order corresponding to the certain area. Specifically, when the departure point and the destination included in the travel request are included in Town A, the extraction means 54 extracts one or more transportation services (e.g., walking/biking) with the highest priority order corresponding to Town A (in the order of walking/biking, fixed route, shared demand type, individual demand type).

The extraction means 54 also extracts transportation services based on the priority order corresponding to the attributes of the user who made the travel request. Specifically, the extraction means 54 refers to the attributes of the user information 50C, and when the attributes of the user who made the travel request are elderly, disabled, pregnant, or raising children, and the departure point included in the travel request is included in Town B, the extraction means 54 extracts multiple transportation services (e.g., individual demand type, shared demand type) with high priority order (in the order of individual demand type, shared demand type, fixed route) corresponding to the attributes of elderly people, etc. in Town B when referring to the attributes of the user who made the travel request.

The control means 56 is a functional means for controlling the entire information provision system 1. In the first embodiment, the control means 56 proposes the transportation services extracted by the extraction means 54 to the user. Specifically, the control means 56 refers to the transportation information 50B, searches for a route that uses the extracted transportation service on the usage date and time included in the travel request, and generates an information provision page that includes the transportation service and the travel route. Next, the control means 56 causes the information provision page to be displayed on the first terminal device 12A of the user who made the travel request.

The control means 56 also suggests to the user the transportation service with the highest priority among the available transportation services based on the usage information acquired by the acquisition means 52. Specifically, the control means 56 refers to the priority information 50D, generates an information provision page including the transportation service with the highest priority among the available transportation services in the usage information, and displays the information provision page on the first terminal device 12A of the user who made the travel request.

The control means 56 also transmits a reservation request based on the travel request to the transportation facility that provides the transportation service requested by the user. Specifically, when the acquisition means 52 acquires a request to use a transportation service from a user, the control means 56 transmits a reservation request based on the user's travel request to the second terminal device 12B of the transportation facility that provides the transportation service. This reservation request includes, for example, the travel request (departure point, arrival point, date and time of use) and user information (user ID, user name, contact information, attributes, etc.). By transmitting this reservation request, the user can reserve the use of the transportation service.

<Processing flow>
Fig. 5 is a flow chart showing an example of the flow of processing performed by each functional unit shown in Fig. 3 in the information providing system according to the first embodiment. The processing of the following steps is started, for example, when the user selects a movement request menu after logging in to the information providing system on the first terminal device 12A. The order and contents of the following steps can be changed as appropriate.

(Step SP10)
The first terminal apparatus 12A receives the move request page for the web page 50A from the server apparatus 10 via the communications network NT, and displays it on the screen.

Figure 6 shows an example of a transfer request page 100 displayed on the screen of the first terminal device 12A.

As shown in FIG. 6, the travel request page 100 has a location input area 102, a usage date and time input area 104, and a send button 106. The location input area 102 displays input fields for inputting the departure point and arrival point. The usage date and time input area 104 displays input fields for inputting the usage date (travel date) on which the user plans to travel, and the departure time or arrival time. Note that if the usage date, departure time, or arrival time is not input, a travel request according to the current date and time is made. The send button 106 is a button for transmitting the travel request input by the user in each input field to the server device 10.

Returning to FIG. 5, processing proceeds to step SP12.

(Step SP12)
The acquisition unit 52 acquires a travel request including the departure point, arrival point, and utilization date and time based on the fact that the send button is pressed on the first terminal device 12A operated by the user. Then, the process proceeds to step SP14.

(Step SP14)
The extraction means 54 extracts one or more transportation services by referring to the user information 50C of the user who made the travel request and the priority information 50D. For example, when at least one of the departure point and the arrival point included in the travel request is included in Town C and the user's attribute is a driver's license surrender, the extraction means 54 extracts multiple transportation services (individual demand type, shared demand type) with higher priority (individual demand type, shared demand type in that order) corresponding to the driver's license surrender in Town C. Then, the process proceeds to the process of step SP16.

(Step SP16)
The control means 56 refers to the transportation information 50B and searches for a route that uses one or more of the transportation services extracted in step SP14. Then, the process proceeds to step SP18.

(Step SP18)
The acquisition means 52 acquires from the second terminal device 12B of the transportation facility providing one or more transportation services extracted in step SP14, the usage date and time included in the travel request acquired in step SP12, and usage information on whether the transportation service is available on the route searched in step SP16. Then, the process proceeds to step SP20.

(Step SP20)
The control means 56 generates an information provision page proposing one or more transportation services including the transportation service with the highest priority that is available in the usage information acquired in step SP18. For example, when the individual demand type transportation service and the shared demand type transportation service extracted in step SP14 are unavailable and the shared demand type transportation service is available, the control means 56 generates an information provision page including the shared demand type transportation service and a route. Then, the process proceeds to step SP22.

(Step SP22)
The first terminal apparatus 12A receives the information provision page generated in step SP20 from the server apparatus 10 via the communications network NT, and displays it on its screen.

Figure 7 shows an example of an information provision page 110 displayed on the screen of the first terminal device 12A in the first embodiment.

As shown in FIG. 7, the information provision page 110 has a transportation service information area 112, a use button 114, and a back button 116. The transportation service information area 112 displays transportation services proposed by the information provision system 1, i.e., the available transportation service with the highest priority, the date and time of use, and the route. The use button 114 is a button for sending a request to use the proposed transportation service to the server device 10. The back button 116 is a button for transitioning to a travel request page and searching for transportation services again.

Returning to FIG. 5, processing proceeds to step SP24.

(Step SP24)
In response to pressing the "Use" button, the acquisition unit 52 receives a request for use of the transportation service included in the information page from the first terminal apparatus 12A, and then the process proceeds to step SP26.

(Step SP26)
The control means 56 transmits a reservation request based on the travel request acquired in step SP12 to the transportation facility that provides the transportation service whose utilization request was accepted in step SP24. Then, the process ends the series of processes shown in FIG.

＜Effects＞
As described above, in the first embodiment, a computer functions as a storage means 50 that stores priority information including the priority order of the proposed transportation services, corresponding to each of multiple types of transportation services operating in a certain area, an acquisition means 52 that acquires a travel request including a departure point and arrival point from a user, an extraction means 54 that extracts transportation services based on the priority order when at least one of the departure point and arrival point is included in a certain area, and a control means 56 that proposes the extracted transportation services to the user.

With this configuration, transportation services can be proposed to the user based on the priority order in the area, making it possible to propose transportation services according to the local policy.

In addition, in the first embodiment, the priority information includes a priority order corresponding to the attributes of the user, and the extraction means 54 extracts transportation services based on the priority order corresponding to the attributes of the user who made the travel request.

With this configuration, transportation services can be provided to a user based on the priority order corresponding to the user's attributes, making it possible to propose transportation services that are in line with policies regarding the attributes of users in the area.

In the first embodiment, the attributes include at least one of the following: elderly, pregnant, raising a child, disabled, and driver's license surrender.

With this configuration, transportation services can be provided to a user based on a priority order corresponding to at least one of the user's attributes (elderly, pregnant, raising children, disabled, driver's license surrendered), making it possible to propose transportation services that are in line with local policies regarding each of the user's attributes.

In the first embodiment, the travel request includes a usage date and time, the extraction means 54 extracts multiple transportation services based on priority, the acquisition means 52 acquires usage information from transportation agencies providing the multiple extracted transportation services as to whether the transportation services are available on the usage date and time, and the control means 56 suggests to the user the transportation service that is available and has the highest priority based on the usage information.

With this configuration, the system proposes the available transportation service with the highest priority from the multiple transportation services extracted, thereby improving user convenience.

In addition, in the first embodiment, the acquisition means 52 acquires a request for use of a transportation service proposed by a user, and the control means 56 transmits a reservation request based on the travel request to a transportation facility that provides the transportation service for which use has been requested.

This configuration allows users to easily reserve the proposed transportation services, improving user convenience.

In addition, in the first embodiment, the priority information includes a priority order corresponding to each of the multiple regions.

With this configuration, transportation services can be proposed to the user based on the priority order in each of multiple regions, making it possible to propose transportation services according to the policies of each region.

---Second embodiment---
Next, a second embodiment will be described.

The second embodiment differs from the first embodiment in that a logistics service for transporting (e.g., home delivery) goods (e.g., merchandise) is proposed to the user. That is, in the second embodiment, if there is a policy regarding the use of logistics services in a region, a logistics service according to the policy can be proposed. Note that the configuration and functions of the information provision system according to the second embodiment, which are not described below, are similar to the configuration and functions of the information provision system according to the first embodiment.

In the second embodiment, web page 50A includes a logistics request page.

In the second embodiment, the agency information 50B includes, for example, routes (links) of logistics services throughout Japan, names and IDs of logistics bases (nodes), timetables (dispatch time and arrival time) related to the routes and logistics bases, fees (delivery charges), delivery areas, deliverable items, contact information, etc. This logistics service is provided, for example, by a logistics agency (delivery company, home delivery company, moving company, etc.). Examples of the logistics service include transportation means using fixed routes (non-demand type) such as railroads and air routes, and demand-type transportation means that deliver from a logistics base to a specified or arbitrary location using transport vehicles, bicycles, etc. Note that this logistics service may also include taxis and buses. Examples of the contact information include access information (for example, email addresses, URLs, etc.) for obtaining usage information from the logistics agency.

In the second embodiment, the priority information 50D includes a priority order (set value) for proposing a logistics service in association with each of a plurality of types of logistics services operating in a certain area. For example, the priority order is set to a value for walking/bicycle (demand type), transportation vehicle (demand type), and fixed route (non-demand type).
The priority order includes "#N/A" for a logistics service that is not available in the area or is not proposed for use.

In the second embodiment, the acquisition means 52 acquires a logistics request from a user. Specifically, the acquisition means 52 accepts a logistics request for an item (a search instruction for a logistics service) including a dispatch point and an arrival point of the item or service provider from the first terminal device 12A operated by the user. The dispatch point is the planned location where the transportation of the item will start (e.g., a store or a warehouse). The arrival point is the planned location where the transportation of the item will end (e.g., the user's home or the home of an acquaintance). The logistics request also includes the date and time of use of the logistics service (dispatch date and time and arrival date and time) and the item (e.g., product name, product category, etc.).

The acquisition means 52 also acquires usage information on whether the logistics service is available on the usage date and time included in the logistics request and the route searched by the control means 56 from the logistics institutions that provide the multiple logistics services extracted by the extraction means 54. Specifically, the acquisition means 52 receives usage information on the usage date and time and route included in the logistics request from each of the second terminal devices 12B of the logistics institutions that provide the multiple logistics services extracted by the extraction means 54. This usage information includes transport availability information for demand-based logistics services, transport schedule information for fixed routes (service suspension information), and weather information (rain or snowfall) in the case of walking/biking.

The acquisition means 52 also acquires a usage request for the logistics service proposed by the control means 56 from the user. Specifically, the acquisition means 52 accepts a usage request for the logistics service proposed by the control means 56 from the first terminal device 12A operated by the user. This usage request is, for example, a reservation instruction to reserve the proposed logistics service.

In the second embodiment, the extraction means 54 refers to the priority information 50D, and when at least one of the dispatch point and the destination included in the logistics request is included in a certain area, extracts a logistics service based on the priority corresponding to the certain area. Specifically, when the dispatch point and the destination included in the logistics request are included in Town A, the extraction means 54 extracts one or more logistics services (e.g., walking/bicycle) with the highest priority corresponding to Town A (in the order of walking/bicycle, fixed route, and transport vehicle).

The extraction means 54 also extracts logistics services based on the priority order corresponding to the attributes of the user who made the logistics request. Specifically, the extraction means 54 refers to the attributes of the user information 50C, and when the attributes of the user who made the logistics request are elderly, disabled, pregnant, or raising children, and the destination included in the logistics request is included in Town B, the extraction means 54 extracts multiple transportation services (e.g., transportation car, walking/biking) with the highest priority order (transportation car, walking/biking, fixed route) corresponding to the attributes of elderly people, etc. in Town B when the destination included in the logistics request is included in Town B.

In the second embodiment, the control means 56 proposes the logistics service extracted by the extraction means 54 to the user. Specifically, the control means 56 refers to the facility information 50B, searches for a route that uses the extracted logistics service at the usage date and time included in the logistics request, and generates an information provision page that includes the extracted logistics service. Next, the control means 56 causes the information provision page to be displayed on the first terminal device 12A of the user who made the logistics request.

The control means 56 also proposes to the user the available logistics service with the highest priority based on the usage information acquired by the acquisition means 52. Specifically, the control means 56 refers to the priority information 50D, generates an information page including the logistics service with the highest priority among the available logistics services in the usage information, and displays the information page on the first terminal device 12A of the user who made the logistics request.

The control means 56 also transmits a reservation request based on the logistics request to the logistics institution that provides the logistics service requested by the user. Specifically, when the acquisition means 52 acquires a request to use a logistics service from a user, the control means 56 transmits a reservation request based on the user's logistics request to the second terminal device 12B of the logistics institution that provides the logistics service. This reservation request includes, for example, the logistics request (shipping point, arrival point, date and time of use) and user information (user ID, user name, contact information, attributes, etc.). By transmitting this reservation request, the user can reserve the use of the logistics service.

<Processing flow>
8 is a flow chart showing an example of the flow of processing performed by each functional unit in the information providing system according to the second embodiment. The processing of the following steps is started, for example, when the user selects the distribution request menu after logging in to the information providing system using the first terminal device 12A. The order and contents of the following steps can be changed as appropriate.

(Step SP30)
The first terminal device 12A receives the logistics request page of the web page 50A from the server device 10 via the communication network NT, and displays it on the screen.

Figure 9 shows an example of a logistics request page 120 displayed on the screen of the first terminal device 12A.

9, the logistics request page 120 includes a location input area 122, a usage date and time input area 124, an item input area 126, and a send button 128. The location input area 122 includes input fields for inputting the dispatch location and the arrival location. The usage date and time input area 124 includes input fields for inputting the usage date (transportation date) on which the user plans to transport the goods, and the dispatch time or arrival time of the goods. If the usage date, dispatch time, or arrival time is not input, a logistics request is made according to the current date and time. The item input area 126 includes input fields for inputting the items of the goods that the user wishes to transport. The item input area 126 also includes an additional field for adding new items. The send button 128 is a button for transmitting the logistics request input by the user in each input field to the server device 10.

Returning to FIG. 5, processing proceeds to step SP32.

(Step SP32)
The acquiring unit 52 acquires a logistics request including the dispatch location, arrival location, usage date and time, and item, based on the user pressing the send button on the first terminal device 12A operated by the user. Then, the process proceeds to step SP34.

(Step SP34)
The extraction means 54 extracts one or more logistics services by referring to the user information 50C of the user who made the logistics request and the priority information 50D. For example, when at least one of the dispatch point and the arrival point included in the logistics request is included in C town and the user attribute is a driver's license surrender, the extraction means 54 extracts multiple logistics services (transportation vehicle, walking/bicycle) with high priority (in that order: transportation vehicle, walking/bicycle, fixed route) corresponding to the driver's license surrender in C town. Then, the process proceeds to the process of step SP36.

(Step SP36)
The control means 56 refers to the transportation information 50B and searches for a route that uses the one or more logistics services extracted in step SP34. Then, the process proceeds to step SP38.

(Step SP38)
The acquisition means 52 acquires, from the second terminal device 12B of the logistics organization that provides the one or more logistics services extracted in step SP34, usage information on the usage date and time included in the logistics request acquired in step SP32 and whether the logistics service is available on the route searched in step SP36. Then, the process proceeds to step SP40.

(Step SP40)
The control means 56 generates an information provision page proposing one or more logistics services including the logistics service with the highest priority that is available in the usage information acquired in step SP38. For example, if, of the transportation vehicle and walking/bicycle extracted in step SP34, the transportation vehicle is available and walking/bicycle is not available, the control means 56 generates an information provision page including the logistics service and route for the transportation vehicle. Then, the process proceeds to step SP42.

(Step SP42)
The first terminal apparatus 12A receives the information provision page generated in step SP40 from the server apparatus 10 via the communications network NT, and displays it on its screen.

Figure 10 is a diagram showing an example of an information provision page 130 displayed on the screen of the first terminal device 12A in the second embodiment.

As shown in FIG. 10, the information provision page 130 has a logistics service information area 132, a use button 134, and a back button 136. The logistics service information area 132 displays the logistics services proposed by the information provision system 1, i.e., the available logistics services with the highest priority, the date and time of use, and the delivery route. The use button 134 is a button for sending a request to use the proposed logistics service to the server device 10. The back button 136 is a button for transitioning to a logistics request page and searching for a logistics service again.

Returning to FIG. 8, processing proceeds to step SP44.

(Step SP44)
In response to pressing the "Use" button, the acquisition means 52 receives a request for use of the logistics service included in the information page from the first terminal device 12A, and then the process proceeds to step SP46.

(Step SP46)
The control means 56 transmits a reservation request based on the logistics request acquired in step SP32 to the logistics organization that provides the logistics service for which the utilization request was accepted in step SP44. Then, the process ends the series of processes shown in FIG.

＜Effects＞
As described above, in the second embodiment, a computer functions as a storage means 50 that stores priority information including the priority order of the proposed logistics services, corresponding to each of multiple types of logistics services operating in a certain area, an acquisition means 52 that acquires a logistics request for goods including the shipping point and the arrival point from a user, an extraction means 54 that extracts logistics services based on the priority order when at least one of the shipping point and the arrival point is included in a certain area, and a control means 56 that proposes the extracted logistics services to the user.

With this configuration, logistics services can be proposed to users based on the priorities in the area, making it possible to propose logistics services in line with local policies.

In addition, in the second embodiment, the priority information includes a priority order corresponding to the attributes of the user, and the extraction means 54 extracts logistics services based on the priority order corresponding to the attributes of the user who made the logistics request.

With this configuration, logistics services can be provided to a user based on the priority order corresponding to the user's attributes, making it possible to propose logistics services that are in line with policies regarding user attributes in the region.

In the second embodiment, the attributes include at least one of the following: elderly, pregnant, raising children, disabled, and driver's license surrender.

With this configuration, logistics services can be provided to users based on a priority order that corresponds to at least one of the user's attributes (elderly, pregnant women, those raising children, people with disabilities, people who have surrendered their driver's licenses), making it possible to propose logistics services that are in line with local policies regarding each of the user's attributes.

In the second embodiment, the logistics request includes a usage date and time, the extraction means 54 extracts multiple logistics services based on priority, the acquisition means 52 acquires usage information from the logistics institutions that provide the multiple extracted logistics services as to whether the logistics services are available at the usage date and time, and the control means 56 suggests to the user the logistics service that is available and has the highest priority based on the usage information.

According to this configuration, the system proposes the available logistics service with the highest priority from the multiple logistics services extracted, thereby improving user convenience.

In the second embodiment, the acquisition means 52 acquires a request for use of a logistics service proposed by a user, and the control means 56 transmits a reservation request based on the logistics request to a logistics institution that provides the logistics service for which use has been requested.

This configuration allows users to easily reserve the proposed logistics services, improving user convenience.

In addition, in the second embodiment, the priority information includes a priority order corresponding to each of the multiple regions.

With this configuration, logistics services can be proposed to users based on the priority order in each of multiple regions, making it possible to propose logistics services that correspond to the policies of each region.

---Modifications---
The present invention is not limited to the above-described embodiment. In other words, the above-described embodiment may be modified by a person skilled in the art as appropriate, and the modifications may be included within the scope of the present invention as long as they include the characteristics of the present invention. In addition, the elements of the above-described embodiment and the modifications described below may be combined to the extent technically possible, and the combinations of these may be included within the scope of the present invention as long as they include the characteristics of the present invention.

For example, in the first and second embodiments, the control means 56 has been described as proposing services (transportation services, logistics services) based on priority levels corresponding to the region, but the proposed services may be changed based on the ranking of the services with the highest convenience (for example, an overall ranking based on waiting time, number of transfers, fare per unit distance, travel distance, etc.). For example, the control means 56 proposes services based on points (scores) corresponding to the high priority level of the service in the priority information 50D and points corresponding to the high convenience level of the service for which a route has been searched. Specifically, the control means 56 adds the priority level (value) of the service in the priority information 50D and the high convenience level (value) of the service for which a route has been searched, and proposes services with a low added value.

In addition, if the user has a pass for a service (transportation service, logistics service) (for example, an elderly support pass, a disability support pass, a pregnant woman support pass, a child-rearing support pass, a driver's license surrender support pass, a commuter pass, etc.), the control means 56 may preferentially suggest that service. In this case, the user information 50C includes, for example, information on various passes held by the user.

In the first and second embodiments, the control means 56 generates an information provision page including available services (transportation services, logistics services) in the usage information. However, if there is no available service, another means (alternative means) may be proposed. For example, the acquisition means 52 acquires the user's travel purpose in the travel request, and the control means 56 proposes another means according to the travel purpose. Specifically, the control means 56 proposes working in a shared office if the travel purpose is "commuting", proposes remote classes if the travel purpose is "commuting to school", and proposes remote medical care if the travel purpose is "receiving medical treatment". In addition, for example, the acquisition means 52 acquires the purpose of transporting goods in the logistics request, and the control means 56 proposes another means according to the transport purpose. Specifically, the control means 56 proposes the use of a mobile supermarket if the transport purpose is "grocery delivery".

In the second embodiment, the control means 56 is described as proposing a logistics service for transporting goods, but it may also be configured to propose a transportation service (mobility) for transporting a service provider (e.g., a doctor, a masseuse, a home helper, etc.).

---Additional Notes---
[Additional Note 1]
Computer,
A storage means for storing priority information including a priority order for proposing logistics services in association with each of a plurality of types of logistics services operating in a certain area;
An acquisition means for acquiring a logistics requirement for an item including a dispatch location and a destination location from a user;
an extraction means for extracting a logistics service based on the priority order when at least one of the dispatch point and the destination point is included in the certain region;
A control means for proposing the extracted logistics services to the user;
To function as
program.
[Additional Note 2]
The priority information includes a priority order corresponding to an attribute of the user;
The extraction means extracts a logistics service based on a priority order corresponding to an attribute of the user who has made the logistics request.
2. The program according to claim 1.
[Additional Note 3]
The attributes include at least one of the following: elderly, pregnant, raising a child, disabled, and driver's license surrender.
3. The program according to claim 2.
[Additional Note 4]
The logistics request includes a usage date and time,
The extraction means extracts a plurality of logistics services based on the priority order,
The acquiring means acquires, from each of the logistics institutions providing the extracted plurality of logistics services, usage information as to whether or not the logistics services are available at the usage date and time;
The control means proposes to the user an available logistics service having the highest priority based on the usage information.
4. The program according to claim 1.
[Additional Note 5]
The acquisition means acquires a usage request for the proposed logistics service from the user,
The control means transmits a reservation request based on the logistics request to a logistics organization that provides the logistics service for which the utilization request has been made.
5. The program according to any one of claims 1 to 4.
[Additional Note 6]
The priority information includes the priority order corresponding to each of a plurality of regions.
6. The program according to any one of claims 1 to 5.
[Additional Note 7]
a storage means for storing priority information including a priority order for proposing logistics services in association with each of a plurality of types of logistics services operating in a certain area;
An acquisition means for acquiring a logistics requirement for an item including a dispatch point and a destination point from a user;
an extraction means for extracting a logistics service based on the priority order when at least one of the dispatch point and the arrival point is included in the certain region;
A control means for proposing the extracted logistics services to the user;
An information processing device comprising:

10: Server device (computer), 12: Terminal device, 50: Storage means, 52: Acquisition means, 54: Extraction means, 56: Control means

Claims (11)

Computer,
A storage means for storing priority information including a priority order for proposing transportation services based on a policy of a certain area in association with each of a plurality of types of transportation services operating in a certain area;
An acquisition means for acquiring a travel request including a departure point and a destination point from a user;
an extraction means for extracting a transportation service based on the priority order when at least one of the departure point and the arrival point is included in the certain area;
A control means for proposing the extracted transportation services to the user;
Function as a
The movement request includes a usage date and time,
The extraction means extracts a plurality of transportation services based on the priority order;
the acquisition means acquires usage information, including weather information, as to whether the transportation service is available at the usage date and time;
The control means proposes to the user an available transportation service having the highest priority based on the usage information.
program. Computer,
A storage means for storing priority information including a priority order for proposing transportation services based on a policy of a certain area in association with each of a plurality of types of transportation services operating in a certain area;
An acquisition means for acquiring a travel request including a departure point and a destination point from a user;
an extraction means for extracting a transportation service based on the priority order when at least one of the departure point and the arrival point is included in the certain area;
A control means for proposing the extracted transportation services to the user;
Function as a
The movement request includes a usage date and time,
The extraction means extracts a plurality of transportation services based on the priority order;
the acquiring means acquires, from each of the transportation facilities providing the extracted plurality of transportation services, usage information as to whether the transportation service is available on the usage date and time;
the control means, based on the usage information, preferentially proposes to the user transportation services that are available and for which the user has a pass;
program. Computer,
a storage means for storing priority information including a priority order for proposing transportation services based on a policy of the area and corresponding to user attributes , in association with each of a plurality of types of transportation services operating in a certain area;
An acquisition means for acquiring a travel request including a departure point and a destination point from a user;
an extraction means for extracting a transportation service based on a priority order corresponding to an attribute to which the user who made the travel request belongs, when at least one of the departure point and the arrival point is included in the certain area;
A control means for proposing the extracted transportation services to the user;
Function as a
The movement request includes a usage date and time,
The extraction means extracts a plurality of transportation services based on the priority order;
the acquisition means acquires usage information, including weather information, as to whether the transportation service is available at the usage date and time;
The control means proposes to the user an available transportation service having the highest priority based on the usage information.
program. Computer,
a storage means for storing priority information including a priority order for proposing transportation services based on a policy of the area and corresponding to user attributes , in association with each of a plurality of types of transportation services operating in a certain area;
An acquisition means for acquiring a travel request including a departure point and a destination point from a user;
an extraction means for extracting a transportation service based on a priority order corresponding to an attribute of the user who made the travel request when at least one of the departure point and the arrival point is included in the certain area;
A control means for proposing the extracted transportation services to the user;
Functioning as a
The movement request includes a usage date and time,
The extraction means extracts a plurality of transportation services based on the priority order;
the acquiring means acquires, from each of the transportation facilities providing the extracted plurality of transportation services, usage information as to whether the transportation service is available on the usage date and time;
the control means, based on the usage information, preferentially proposes to the user transportation services that are available and for which the user has a pass;
program. The attributes include at least one of the following: elderly, pregnant, raising a child, disabled, and driver's license surrender.
The program according to claim 3 or 4 . The acquisition means acquires a utilization request for the proposed transportation service from the user,
the control means transmits a reservation request based on the travel request to a transportation facility that provides the transportation service for which the utilization request has been made;
The program according to any one of claims 1 to 5. The priority information includes the priority order corresponding to each of a plurality of regions.
The program according to any one of claims 1 to 6 . A storage means for storing priority information including a priority order for proposing transportation services based on a policy of a certain area in association with each of a plurality of types of transportation services operating in a certain area;
An acquisition means for acquiring a travel request including a departure point and a destination point from a user;
an extraction means for extracting a transportation service based on the priority order when at least one of the departure point and the arrival point is included in the certain area;
A control means for proposing the extracted transportation services to the user;
Equipped with
The movement request includes a usage date and time,
The extraction means extracts a plurality of transportation services based on the priority order;
the acquisition means acquires usage information, including weather information, as to whether the transportation service is available at the usage date and time;
The control means proposes to the user an available transportation service having the highest priority based on the usage information.
Information processing device. A storage means for storing priority information including a priority order for proposing transportation services based on a policy of a certain area in association with each of a plurality of types of transportation services operating in a certain area;
An acquisition means for acquiring a travel request including a departure point and a destination point from a user;
an extraction means for extracting a transportation service based on the priority order when at least one of the departure point and the arrival point is included in the certain area;
A control means for proposing the extracted transportation services to the user;
Equipped with
The movement request includes a usage date and time,
The extraction means extracts a plurality of transportation services based on the priority order;
the acquiring means acquires, from each of the transportation facilities providing the extracted plurality of transportation services, usage information as to whether the transportation service is available on the usage date and time;
the control means, based on the usage information, preferentially proposes to the user transportation services that are available and for which the user has a pass;
Information processing device. a storage means for storing priority information including a priority order for proposing transportation services based on a policy of the area and corresponding to user attributes, in association with each of a plurality of types of transportation services operating in a certain area;
An acquisition means for acquiring a travel request including a departure point and a destination point from a user;
an extraction means for extracting a transportation service based on a priority order corresponding to an attribute of a user who has made the travel request, when at least one of the departure point and the arrival point is included in the certain area;
A control means for proposing the extracted transportation services to the user;
Equipped with
The movement request includes a usage date and time,
The extraction means extracts a plurality of transportation services based on the priority order;
the acquisition means acquires usage information, including weather information, as to whether the transportation service is available at the usage date and time;
The control means proposes to the user an available transportation service having the highest priority based on the usage information.
Information processing device. a storage means for storing priority information including a priority order for proposing transportation services based on a policy of the area and corresponding to user attributes, in association with each of a plurality of types of transportation services operating in a certain area;
An acquisition means for acquiring a travel request including a departure point and a destination point from a user;
an extraction means for extracting a transportation service based on a priority order corresponding to an attribute of a user who has made the travel request, when at least one of the departure point and the arrival point is included in the certain area;
A control means for proposing the extracted transportation services to the user;
Equipped with
The movement request includes a usage date and time,
The extraction means extracts a plurality of transportation services based on the priority order;
the acquiring means acquires, from each of the transportation facilities providing the extracted plurality of transportation services, usage information as to whether the transportation service is available on the usage date and time;
the control means, based on the usage information, preferentially proposes to the user transportation services that are available and for which the user has a pass;
Information processing device.

Images