JP7501070B2 - Business support system, terminal device for business support system, and method for controlling business support system - Google Patents

Description

The present invention relates to a business support system, a terminal device for the business support system, and a control method for the business support system, and can be applied to, for example, nursing and care work support.

Conventionally, various ideas have been proposed for improving the quality of nursing care by preventing medical malpractice, etc., regarding a task support system that supports nursing tasks. For example, Patent Document 1 discloses a configuration in which a display device is placed at the bedside of a patient and displays the patient's medical information on this display device.
Furthermore, among such business support systems, systems have been proposed that support so-called back-office department business such as nursing care plans, care plans, nursing records, care records, and expense claims.

Publication No. 2012-118782

In nursing care and care settings, it is desirable for caregivers, medical staff, and other workers to perform their duties efficiently.

The present invention was made with the above points in mind, and aims to enable caregivers, medical workers, and other workers to perform their work efficiently.

In order to solve the above problems, the present invention relates to a business support system,
The present invention includes a terminal device and a main device,
The terminal device
Located at the bedside,
a data communication unit on a terminal device side for performing data communication with the main device;
an image display unit for displaying image information;
a notification unit that issues a predetermined notification to an operator by lighting the light;
a control unit on a terminal device side that controls the data communication unit, the image display unit, and the notification unit,
The control unit on the terminal device side
The data communication unit of the terminal device acquires information on the schedule of the bed user from the main device;
Displaying the schedule of the bed user on the image display unit based on the acquired schedule information;
When it is time to start the work for the bed occupant according to the schedule, the notification unit is turned on to notify the worker of the arrival of the start time;
The main body device includes:
a data communication unit on a main device side that communicates data with the data communication unit on the terminal device side;
A control unit on a main unit side for controlling an operation of the main unit,
The control unit on the main unit side is
The data communication section of the main device notifies the terminal device of information about the schedule.

According to the configuration of claim 1, the notification section of the terminal device installed at each bedside can grasp the necessity of work for bed users in the same room. This allows the corresponding treatment to be carried out sequentially without having to return to the nurse's station or the like each time, thereby enabling caregivers, medical workers, and other workers to carry out their work efficiently.

The invention of claim 2 is the same as that of claim 1,
The control unit on the terminal device side
A data communication unit of the terminal device notifies the main device of the work status of the bed user;
The control unit on the main unit side is
receiving a notification of the operation status from the terminal device by a data communication unit on the main device side;
The work status for the bed occupant is displayed on a display unit.

According to the configuration of claim 2, by displaying the work status on the main unit, it is possible to dispatch additional workers from the nurse's station or request cooperation after starting work without having to return to the nurse's station each time, making it possible to carry out work more efficiently.

The invention of claim 3 is the same as that of claim 2,
The control unit of the main body device
The display unit displays the layout of the area managed by the main unit and the arrangement of the beds, and in displaying the arrangement, the arrival of the start time of work for the bed occupant and the work status are displayed for each bed.

According to the configuration of claim 3, for example, in a medical setting, the work of a ward or facility can be grasped collectively, and workers can be appropriately assigned, thereby further improving the efficiency of work.

The invention of claim 4 is as follows:
In a terminal device of a business support system provided at a bedside,
a data communication unit for performing data communication with the main device;
an image display unit for displaying image information;
a notification unit that issues a predetermined notification to an operator by lighting the light;
a control unit that controls the data communication unit, the image display unit, and the notification unit,
The control unit is
The data communication unit acquires information on the schedule of the bed user from the main body device,
Displaying the schedule of the bed user on the image display unit based on the acquired schedule information;
When the time comes to start work for the bed occupant according to the schedule, the notification unit lights up to notify the worker of the arrival of the start time.

According to the configuration of claim 4, the notification section of the terminal device installed at each bedside can grasp the necessity of work for bed users in the same room. This allows the corresponding treatment to be carried out sequentially without having to return to the nurse's station or the like each time, thereby enabling caregivers, medical workers, and other workers to carry out their work efficiently.

The invention of claim 5 relates to a control method for a business support system,
The main device notifies the terminal devices provided at each bedside of information on the schedule of the bed user,
In each terminal device, a schedule of the bed user is displayed based on the schedule information notified from the main device;
When the time comes to start the work for the bed occupant according to the schedule, the bed occupant is notified of the arrival of the start time.

According to the configuration of claim 5, the notification section of the terminal device installed at each bedside can grasp the necessity of work for bed users in the same room. This allows the corresponding treatment to be carried out sequentially without having to return to the nurse's station or the like each time, thereby enabling caregivers, medical workers, and other workers to carry out their work efficiently.

The present invention allows caregivers, medical workers, and other workers to perform their work efficiently.

1 is a diagram showing a business support system according to a first embodiment of the present invention; FIG. 2 is a block diagram of the business support system of FIG. 1. 2 is a plan view showing a display on a terminal device of the task support system of FIG. 1. 2 is a plan view showing switching of displays in a terminal device of the task support system of FIG. 1;

First Embodiment
FIG. 1 is a diagram showing a task support system according to a first embodiment of the present invention, and FIG. 2 is a block diagram thereof.
This work support system 1 is provided for each management unit of beds (hospital beds) in a medical facility, and supports the work of medical staff such as nurses (hereinafter, appropriately referred to as workers) in this management unit. Here, a management unit is multiple beds assigned to one worker's station, and in a medical facility, multiple beds assigned to one nurse's station, for example, a floor unit.
The work support system 1 can be applied to support the work of workers in various fields, such as in a nursing care field where a care worker such as a caregiver supports the work of the worker, without being limited to a medical field.

The business support system 1 includes a main unit 2 and a plurality of terminal units 3 .
Here, the main unit 2 is a monitoring device that monitors the operation of a plurality of terminal devices 3, and is placed in an operator's station in the management unit of this business support system 1, and is placed in a nurse's station in this embodiment.
The terminal device 3 is a device that displays the schedules of patients assigned to this management unit, and is provided at the bedside of each bed provided in this management unit. The terminal device 3 is powered by a commercial power source supplied via a power cable or a built-in battery such as a secondary battery.

The terminal device 3 includes an image display unit 4 , an input unit 5 , a notification unit 6 , a data communication unit 7 , and a control unit 8 .
The terminal device 3 is formed in a substantially rectangular parallelepiped shape, with a display screen formed by an image display unit 4 disposed on the front side, and an input unit 5 formed by a transparent touch panel provided on the surface of the display screen so that the display screen can be viewed. Furthermore, a notification unit 6 is provided in the center of the upper end surface.
The image display unit 4 can be a liquid crystal display panel, an organic EL panel, or any other suitable configuration capable of displaying image information.
The input unit 5 may be configured by the arrangement of an operator, and various configurations capable of personal authentication can be widely applied. In addition, even in the case of a touch panel, various configurations such as a capacitance type and a resistive film type can be widely applied.
The notification section 6 has a protrusion made of a translucent resin having light scattering properties provided in the center of the upper end surface of the terminal device 3, and is formed so that when a light-emitting diode arranged below this protrusion is turned on, the protrusion lights up over a large area to fully attract the worker's attention.
The data communication unit 7 transmits and receives various information to and from the main unit 2 via data communication, such as wireless communication and wired communication.

The control unit 8 is a controller that controls the operations of the image display unit 4, the input unit 5, the notification unit 6, and the data communication unit 7.
The control unit 8 acquires schedule information related to the bed user (patient) on whom the terminal device 3 is installed from the main device 2 via the data communication unit 7. The schedule includes information on the worker's work such as treatment and assistance for the patient. This information can be acquired, for example, as daily work report information, from a server of the medical institution where the work support system 1 is installed.
The control unit 8 displays the bed occupant's schedule for the day on the image display unit 4 based on this schedule information.

FIG. 3 is a diagram showing an example of the display of this schedule.
In the example of Fig. 3, the patient's name (XXX) is displayed at the top with a title (sama), followed by the date and time of the day (month **) and the day of the week (Wednesday). Next, the work items (infusion, meal assistance) are displayed in order for each work item along with the work start time (9:00~, 12:00~). Also, a menu M1 for switching the display is displayed at the top right corner.

The control unit 8 displays the schedule in this manner, and when it is time to start work on the bed occupant according to this schedule, it notifies the worker of the arrival of the start time by lighting up the notification unit 6. Also, the display of the corresponding schedule is switched by locally switching the background color to, for example, red. Note that various switching methods can be used to switch the display of the corresponding schedule, such as switching the display color of the schedule itself.
As a result, the work support system 1 allows workers who arrive at the patient's room, and even those who have already arrived at the patient's room, to easily and reliably understand the need for work. This allows workers to sequentially carry out treatments for patients without having to return to the nurse's station or other facilities each time, and allows caregivers, medical workers, and other workers to carry out their work efficiently.
In this embodiment, the control unit 8 lights up the notification unit 6 in red, which is the most attention-grabbing color, thereby ensuring that the operator's attention is drawn to the color red.

In this way, notification of the work start time begins, and the control unit 8 simultaneously notifies the main unit 2 that the work start time has arrived.

The control unit 8 displays the schedule in this manner, and when an operation of the menu M1 for switching the display is detected by the input unit 5, the control unit 8 switches the display on the image display unit 4 to a work status setting screen.

FIG. 4 shows the work status setting screen.
In this setting screen, a menu M1 for switching the display is displayed at the top right corner, and the control unit 8 switches the display back to the original schedule display (FIG. 3) by operating this menu M1.
On this setting screen, a numeric keypad menu M3 is displayed below menu M1, and at the top left corner, the password characters are displayed to indicate that this is a password input screen, followed by the password display section (--------). The control section 8 detects operation of the numeric keypad menu M3 by the input section 5, and sequentially displays numbers corresponding to the password display section (--------). In addition, selection of an asterisk (*) allows corrections to be made, and selection of a number symbol (#) allows input of the password displayed in the display section (--------).
The control unit 8 compares this input password with a password registered in advance to authenticate the operator who operates the terminal device 3. Note that this authentication may be performed by notifying the main device 2 of the input password. Note that instead of password authentication, various authentication methods such as fingerprint authentication may be widely applied.

On the display screen, menus M4, M5, and M6 for inputting the work status are displayed in sequence below this display section (----). Here, the first menu M4 is a menu indicating that work is in progress (processing in progress), the second menu M5 is a menu for requesting cooperation from other workers (cooperation request), and the third menu M6 is a menu indicating that work is complete (processing completed).
When the password is properly authenticated, the control unit 8 accepts the selection of these menus M4 to M6 via the input unit 5. When the in-work menu M4 is selected, the lighting color of the notification unit 6 is switched to blue. When the request for cooperation menu M5 is selected, the lighting color of the notification unit 6 is switched to yellow. When the end-of-work menu M6 is selected, the lighting of the notification unit 6 is turned off.
As a result, in this business support system 1, when a worker visits a hospital room in which a terminal device 3 is installed, the notification unit 6 of each terminal device 3 allows the worker to instantly determine which terminal device 3 they should respond to as the patient, thereby making business operations even more efficient.
Instead of switching the lighting color, the lighting pattern may be switched.

The control unit 8 switches the display of the corresponding work item on the image display unit 4 in conjunction with the switching of the light on the notification unit 6. Specifically, when the in-progress menu M4 is selected, the background color is switched from red to blue. When the request for cooperation menu M5 is selected, the background color is switched to yellow. When the completion of work menu M6 is selected, the background color is restored.

The control unit 8 further notifies the main unit 2 of the selection of menus M4 to M6 via the data communication unit 7, thereby notifying the work status.

The main body device 2 includes a data communication unit 10 , a control unit 11 , and a display unit 12 .
The data communication unit 10 corresponds to the data communication unit 7 of the terminal device 3, and transmits and receives various information to and from the terminal device 3 through data communication by wireless communication and wired communication.
The display unit 12 displays the arrival of the work start time and the work status in the terminal device 3. In this embodiment, an image display panel is disposed on the front side of the main body device 2, which is formed in a substantially rectangular parallelepiped shape, to form the display unit 12. Note that a wide variety of configurations can be applied to the image display panel, such as a liquid crystal display panel or an organic EL panel.

The control unit 11 is a controller that controls the operations of the data communication unit 10 and the display unit 12 .
The control unit 11 displays the layout of the management area and the arrangement of beds on the display unit 12.
In the example of Fig. 1, the management unit of the business support system 1 is set to one floor, and a nurse station and a bathroom are allocated in the rectangular center of this floor. As a result, the control unit 11 displays the outline of one floor in a rectangular shape, and displays the nurse station and bathroom in the center together with the associated facilities (elevator hall (EV), toilet (WC)). Also, in the example of Fig. 1, hospital rooms are arranged around the nurse station, and each hospital room has four beds. As a result, the control unit 11 displays the hospital rooms and beds in accordance with the arrangement of these hospital rooms and beds, and displays the hospital room number for each hospital room.

Displayed in this manner, the control unit 11 periodically accesses the hospital server related to this business support system 1 to acquire information on the daily business report, and acquires schedule information for the terminal device 3 from this daily business report. It also sends the acquired schedule information to the corresponding terminal device 3. Note that instead of accessing the server, various methods can be applied to acquire schedule information, such as connecting to a management computer installed in a nurse's station to acquire the daily business report.

Furthermore, the control unit 11 receives the arrival of the start time of the work and the work status notified from the terminal device 3 via the data communication unit 10, and switches the display color of the corresponding bed displayed on the display unit 12 to correspond to the lighting color of the notification unit 6 on the terminal device 3, thereby displaying the arrival of the start time of the work and the work status on the display unit 12.
That is, when the time to start the work arrives, the display color of the corresponding bed is switched to red. When the work starts, the display color of the corresponding bed is switched to blue, and when further cooperation is requested, the display color of the corresponding bed is switched to yellow. When the completion of the work is notified, the display color is returned to the original display color (for example, white).
In this way, the display unit 12 may be configured with a panel showing the layout of the management area and the beds, and light-emitting diodes may be placed at locations corresponding to the beds to switch the light color. Also, the main device 2 may determine the start time of the work and switch the display color of the bed.

According to the above configuration, the notification section of the terminal device installed at each bedside lights up to notify the user of the arrival of the time to start work, making it possible to grasp the necessity of work for the bed occupant in the same room. This allows the user to carry out the corresponding treatment for the patients in the same room in sequence without having to return to the nurse's station or other facility each time, thereby enabling caregivers, medical staff, etc. to carry out their work more efficiently.

Furthermore, by notifying and displaying the work status on the main unit, it is possible to avoid sending redundant workers to patient rooms, and it is possible to appropriately dispatch additional workers from the nurse's station and request cooperation after work has started without having to return to the nurse's station each time, making work even more efficient.

Furthermore, by displaying the layout of the managed area and the arrangement of beds, and displaying the start time and work status for each bed, it is possible to grasp the work at a ward or facility as a whole, which allows workers to be reassigned as appropriate, further improving work efficiency.

Other Embodiments
Although specific configurations suitable for carrying out the present invention have been described in detail above, the configurations of the above-described embodiments can be modified in various ways without departing from the spirit of the present invention.

That is, in the above embodiment, the notification unit is lit to indicate the arrival of the time to start work, but the present invention is not limited to this, and notification may also be made by sound. Also, on the main unit side, notification may be made by sound in addition to the display color of the bed.

REFERENCE SIGNS LIST 1 Business support system 2 Main unit 3 Terminal unit 4 Image display unit 5 Input unit 6 Notification unit 7, 10 Data communication unit 8, 11 Control unit 12 Display unit

Claims (4)

The present invention includes a terminal device and a main device,
The terminal device
Located at the bedside,
a data communication unit on a terminal device side for performing data communication with the main device;
an image display unit for displaying image information;
a notification unit that issues a predetermined notification to an operator by lighting the light;
a control unit on a terminal device side that controls the data communication unit, the image display unit, and the notification unit,
The control unit on the terminal device side
The data communication unit of the terminal device acquires information on the schedule of the bed user from the main device;
Displaying the schedule of the bed user on the image display unit based on the acquired schedule information;
When it is time to start the work for the bed occupant according to the schedule, the notification unit is turned on to notify the worker of the arrival of the start time;
The main body device includes:
a data communication unit on a main device side for performing data communication with the data communication unit on the terminal device side;
A control unit on a main unit side for controlling an operation of the main unit,
The control unit on the main unit side is
a data communication unit of the main unit notifying the terminal unit of information about the schedule. The control unit on the terminal device side
A data communication unit of the terminal device notifies the main device of the work status of the bed user;
The control unit on the main unit side is
receiving a notification of the operation status from the terminal device by a data communication unit on the main device side;
The task support system according to claim 1 , further comprising a display unit that displays the task status of the bed occupant. The control unit of the main body device
The business support system according to claim 2, wherein the display unit displays the layout of the management area of the main unit and the arrangement of beds, and in displaying the arrangement, displays, for each bed, the arrival of the start time of work for the bed user and the work status. In a terminal device of a business support system provided at a bedside,
a data communication unit for performing data communication with the main device;
an image display unit for displaying image information;
a notification unit that issues a predetermined notification to an operator by lighting the light; and a control unit that controls the data communication unit, the image display unit, and the notification unit,
The control unit is
The data communication unit acquires information on the schedule of the bed user from the main body device,
Displaying the schedule of the bed user on the image display unit based on the acquired schedule information;
When it is time to start the work for the bed occupant according to the schedule, the notification unit lights up to notify the worker of the arrival of the start time.

Images