JP7532966B2 - Application system and application method - Google Patents

Description

The present invention relates to an application system and an application method .

Conventionally, when carrying out various procedures at government agencies such as government offices, ward offices, city halls, and town halls, residents (applicants) fill in the application information on an application form appropriate for each procedure and submit the completed application form to a staff member in the department in charge of that procedure. The staff member who receives the application form carries out the procedure according to the contents of the application form. If the contents of the application form are to be managed as digital data, the contents of the application form must be digitized (for example, by manually entering the information). This work places a burden on staff, so various technologies that can eliminate this work have been proposed.

For example, the following Patent Document 1 discloses a technology in which information entered into a terminal device installed in a government office is transmitted via a network to a server device installed in the government office. With this technology, the information that would conventionally be written on an application form is entered by the applicant into a terminal device and transmitted to the server device.

Incidentally, the networks of systems used by government agencies may include a local government wide area network (LGWAN). A LGWAN is a closed network that is separated from the Internet and is used exclusively for government use. In order to link information from the terminal where the applicant inputs application information (hereafter referred to as the "applicant terminal") to an existing system within the LGWAN, it is necessary to connect the applicant terminal and the existing system via the LGWAN.

JP 2018-32068 A

However, in order to connect the applicant's terminal to the existing system via the LGWAN, the existing system will need to be modified. It is difficult to carry out such modifications while ensuring security, and the time, cost, and effort required will depend on the scale of the modifications. Therefore, it is desirable to easily realize the sharing of information from the applicant's terminal to the existing system.

In view of the above-mentioned problems, an object of the present invention is to provide an application system and an application method that can easily realize the linking of information entered into a terminal by an applicant for a procedure at an administrative agency within the administrative agency's system.

In order to solve the above-mentioned problems, an application system according to one aspect of the present invention is an application system comprising an applicant terminal, a printing device, a reading device, and a person in charge terminal, wherein the applicant terminal has an input unit that accepts input of application information by an applicant for an administrative procedure , and an input processing unit that, when the applicant inputs application information for a plurality of procedures, extracts, from the application information input in a first procedure, application information that is common to a second procedure that is different from the first procedure, as common information, and displays an application screen in a state in which the extracted common information has been input, when the applicant inputs the application information for the second procedure, and a conversion unit that converts text data of the input application information into an optically readable machine-readable code, wherein the printing device prints the machine-readable code converted by the conversion unit on a printing medium, the reading device reads the machine-readable code from the printing medium on which the machine-readable code has been printed by the printing device and submitted by the applicant to the person in charge of the administrative procedure, and converts the read machine-readable code into text data, and the person in charge terminal acquires the text data.

An application method according to one aspect of the present invention is an application method in an application system including an applicant terminal, a printing device, a reading device, and a person in charge terminal, the method comprising: an input unit of the applicant terminal accepting input of application information by an applicant for an administrative procedure; and an input processing unit of the applicant terminal, when the applicant inputs application information for a plurality of procedures, extracting, from the application information input in a first procedure, application information that is common to a second procedure that is different from the first procedure, as common information, and displaying, when the applicant inputs the application information for the second procedure, the extracted common information in a state in which it has been input. The method includes displaying an application screen; a conversion unit of the applicant terminal converting text data of the input application information into an optically readable machine-readable code; the printing device printing the machine-readable code converted by the conversion unit onto a printing medium; the reading device reading the machine-readable code from the printing medium on which the machine-readable code was printed by the printing device and submitted by the applicant to a person in charge of the administrative procedure, and converting the read machine-readable code into text data; and the person in charge terminal acquiring the text data.

An application system according to one aspect of the present invention is an application system comprising an applicant terminal, a writing device, a reading device, and a person in charge terminal, wherein the applicant terminal has an input unit that accepts input of application information by an applicant for an administrative procedure, and an input processing unit that, when the applicant inputs application information for multiple procedures, extracts application information common to a second procedure, which is a procedure different from the first procedure, from the application information input in a first procedure as common information, and displays an application screen in which the extracted common information has been input when the applicant inputs the application information for the second procedure, wherein the writing device writes text data of the application information input by the applicant to a recording medium that can be read by wireless communication, the reading device reads the recording medium submitted by the applicant to the person in charge of the administrative procedure, and the person in charge terminal acquires the text data of the application information read from the recording medium by the reading device.

The present invention makes it easy to link information entered into a terminal by an applicant for a procedure at a government agency within the government agency's system.

1 is a diagram showing an example of a configuration of an application system according to an embodiment of the present invention. 2 is a block diagram showing an example of a functional configuration of an applicant terminal according to an embodiment of the present invention. FIG. FIG. 2 is a diagram showing an example of a data configuration of application information according to an embodiment of the present invention. 2 is a diagram showing an example of a data configuration of two-dimensional code information according to the embodiment of the present invention; FIG. FIG. 4 is a diagram showing an example of print data (first page) according to the embodiment of the present invention. FIG. 11 is a diagram showing an example of print data (second page) according to the embodiment of the present invention. FIG. 2 is a block diagram showing an example of a functional configuration of a person in charge terminal according to the embodiment of the present invention. 13 is a sequence diagram showing the flow of processing based on the applicant's actions when "two-dimensional code" is set as the print format according to the embodiment of the present invention. FIG. FIG. 11 is a sequence diagram showing a flow of processing based on an action of a person in charge according to the embodiment of the present invention. FIG. 13 is a sequence diagram showing the flow of processing based on an applicant's action when "text data" is set as the print format in a first modified example of the present invention.

Below, an embodiment of the present invention will be described in detail with reference to the drawings. In the embodiment described below, an example will be described in which the application system is used in a ward office (an example of an administrative agency). An applicant in this embodiment visits the ward office and performs procedures (administrative procedures) that can be performed at the ward office. For each procedure, the applicant submits an application related to the procedure. Note that the administrative agency in which the application system is used is not limited to this example. For example, the application system may be used in administrative agencies such as government offices, city halls, and town halls.

<1. Application system configuration>
The configuration of an application system according to an embodiment of the present invention will be described with reference to Fig. 1. Fig. 1 is a diagram showing an example of the configuration of an application system according to an embodiment of the present invention. The application system 1 is composed of an applicant terminal 10, a printing device 20, a reading device 30, and a person in charge terminal 40 shown in Fig. 1.

The building of the ward office 2 contains a reception area 3 and a department area 4. There may be multiple departments in the ward office 2, but for convenience, FIG. 1 shows only one department. The applicant terminal 10 and the printing device 20 are provided in the reception area 3. The reading device 30 and the staff terminal 40 are provided in the department area 4.

(1) Applicant Terminal 10
The applicant terminal 10 is a terminal operated by the applicant 5. In this embodiment, the applicant terminal 10 is realized by a tablet terminal. The tablet terminal has a touch screen (not shown) and is operated by a touch pen (an example of an operating medium).

The applicant terminal 10 is communicatively connected to the printing device 20. The communication between the applicant terminal 10 and the printing device 20 may be realized by a wired connection or a wireless connection such as Bluetooth (registered trademark) or Wi-Fi (registered trademark).

When an applicant 5 visits a ward office 2, he or she operates the applicant terminal 10 with a touch pen to input information relating to the application for the desired procedure (hereinafter also referred to as "application information"). For example, the applicant 5 uses the touch pen to handwrite characters on the touch screen to input the application information. The applicant 5 may also use the touch pen to input the application information by selecting options displayed on the touch screen or by operating an on-screen keyboard displayed on the touch screen.

The applicant terminal 10 generates print data indicating the print layout of the application form 22. In this embodiment, the application form 22 does not print text data of the application information, but prints a two-dimensional code 24 (an example of an optically machine-readable code) indicating the application information. The two-dimensional code 24 is a conversion of the text data of the application information entered by the applicant 5. The process of converting the text data of the application information into the two-dimensional code 24 is performed by the applicant terminal 10. Note that in this embodiment, the applicant terminal 10 encrypts the text data of the application information before converting it into the two-dimensional code 24.

The applicant terminal 10 generates print data whose print layout includes a two-dimensional code 24 converted from the text data of the application information. The applicant terminal 10 transmits the generated print data to the printing device 20.

The terminal that realizes the applicant terminal 10 is not limited to a tablet terminal. For example, the applicant terminal 10 may be a PC (Personal Computer). If the applicant terminal 10 is a PC, the applicant 5 may input the application information by operating a keyboard and mouse provided on the PC. If the applicant terminal 10 is a PC equipped with a touch screen, the applicant 5 may input the application information by operating the touch screen of the PC with a touch pen. If the applicant terminal 10 is a PC equipped with a pen tablet, the applicant 5 may input the application information by operating the pen tablet with a touch pen.

The operation medium is not limited to a touch pen, and may be, for example, a person's (applicant's) finger.
The code is not limited to a two-dimensional code, and may be, for example, a one-dimensional code.

(2) Printing device 20
The printing device 20 is a device that prints the application form 22. The printing device 20 prints the application form 22 based on the print data received from the applicant terminal 10. The print data in this embodiment includes a two-dimensional code 24. Therefore, the printing device 20 prints the two-dimensional code 24 on the application form 22.

After the application form 22 is printed by the printer 20, the applicant 5 removes the printed application form 22 from the output tray of the printer 20 and moves it to area 4 of the department in charge of the procedure. After moving, the applicant 5 submits the application form 22 to a person in charge of the procedure 6. The person in charge 6 is an employee in charge of the procedure at the ward office 2.
If there are documents to be submitted in addition to the application form 22, the applicant 5 submits those documents to the person in charge 6 together with the application form 22.

(3) Reading device 30
The reading device 30 is a device that reads the two-dimensional code 24 printed on the application form 22, and may be, for example, a barcode reader or an imaging device that interprets the two-dimensional code by imaging the two-dimensional barcode. The reading device 30 is communicably connected to the person in charge terminal 40. The communication between the reading device 30 and the person in charge terminal 40 may be realized by a wired connection or a wireless connection such as Bluetooth or Wi-Fi.

The person in charge 6 has the reading device 30 read the two-dimensional code 24 printed on the application form 22 submitted by the applicant 5. The reading device 30 converts the read two-dimensional code 24 back into the text data of the application information before it was converted by the applicant terminal 10. The reading device 30 transmits the text data of the application information to the person in charge terminal 40. For example, the reading device 30 reads the machine-readable code from a print medium (e.g., printed paper) on which the machine-readable code has been printed by the printing device 20 and which has been submitted by the applicant to the person in charge of the administrative procedure.

(4) Person in charge terminal 40
The person in charge terminal 40 is a terminal operated by the person in charge 6. The person in charge terminal 40 in this embodiment is realized by a PC. However, the terminal that realizes the person in charge terminal 40 is not limited to a PC.

The staff terminal 40 receives the text data of the application information from the reading device 30. In this embodiment, the text data of the application information that the staff terminal 40 receives from the reading device 30 is encrypted. Therefore, the staff terminal 40 decrypts the encrypted text data of the application information.

The two-dimensional code 24 read by the reading device 30 may be converted back to the text data of the application information before it was converted by the applicant terminal 10 at the person in charge terminal 40.

The person in charge terminal 40 performs processing using the text data of the acquired application information (hereinafter also referred to as "application information processing"). For example, the person in charge terminal 40 performs display processing of the application information, update processing of the application information, RPA (Robotic Process Automation) processing, etc.

When performing the display process for application information, the person in charge terminal 40 displays the acquired application information according to the layout of the procedural application, etc.

The application information in this embodiment is data in CSV (Comma Separated Value) format (hereinafter also referred to as "CSV data"). Therefore, the person in charge terminal 40 may perform processing by utilizing the fact that the application information is CSV data.

When performing the process of updating the application information, the person in charge terminal 40 outputs the CSV data of the application information in CSV format. By outputting the application information in CSV format, the person in charge 6 can easily modify the application information. The person in charge terminal 40 updates the application information based on the content of the modifications made by the person in charge 6.
When performing the RPA process, the person in charge terminal 40 inputs the CSV data of the application information to the RPA. The RPA performs the RPA process based on the input CSV data.

Conventionally, in ward offices, application information is digitized by having a staff member input the application information that an applicant fills out on a paper application form into a terminal. The staff member inputs the application information manually (typing), for example. Manual digitization work is a heavy burden for the staff member. However, in the application system 1 of this embodiment, the digitized application information is input into the staff member's terminal 40 simply by having the reading device 30 read the two-dimensional code 24 printed on the application form 22. This eliminates the need for manual digitization of the application information, and the staff member 6 can easily digitize the application information. Therefore, the application system 1 can reduce the burden on the staff member 6.

<2. Functional configuration of applicant terminal>
Next, the functional configuration of applicant terminal 10 according to an embodiment of the present invention will be described with reference to Fig. 2. Fig. 2 is a block diagram showing an example of the functional configuration of applicant terminal 10 according to an embodiment of the present invention. As shown in Fig. 2, applicant terminal 10 includes input unit 110, control unit 120, display unit 130, storage unit 140, and communication unit 150.

(1) Input Unit 110
The input unit 110 has a function of accepting input of application information by the applicant 5. The input unit 110 outputs the accepted input to the control unit 120. The input unit 110 may also output the accepted input to the display unit 130 to display an indication of the accepted input.

When the applicant 5 inputs the application information by handwriting, the input unit 110 may accept the input one stroke at a time, or may accept the input of multiple strokes together.
The input of one stroke is, for example, the input from when the touch pen touches the touch screen until it is lifted. The input of multiple strokes is, for example, the input from when the applicant 5 starts inputting characters until just before an operation indicating completion of input is input. An operation indicating completion of input is, for example, pressing (touching) a button indicating completion of input.

In addition, the input unit 110 in this embodiment is realized by a touch screen that the applicant terminal 10 has as hardware.

(2) Control unit 120
Control unit 120 has a function of controlling the overall operation of applicant terminal 10. Control unit 120 is realized, for example, by causing a CPU (Central Processing Unit) provided as hardware in applicant terminal 10 to execute a program.

As shown in FIG. 2, the control unit 120 includes a print setting unit 1202, an input processing unit 1204, an encryption unit 1206, a conversion unit 1208, and a print processing unit 1210.

(2-1) Print setting section 1202
The print setting unit 1202 has a function of setting the format in which the application information is printed (hereinafter, also referred to as the "print format"). Note that the print format in this embodiment is fixed to "two-dimensional code". It is assumed that

(2-2) Input Processing Unit 1204
The input processing unit 1204 has a function of performing processing related to input by the applicant 5 .

The input processing unit 1204 displays a procedure selection screen on the display unit 130 and allows the applicant 5 to select a procedure. The applicant 5 can select multiple procedures on the procedure selection screen. The input processing unit 1204 displays an application screen for applying for the selected procedure on the display unit 130 and allows the applicant 5 to input application information. If the applicant 5 selects multiple procedures, the input processing unit 1204 allows the applicant 5 to input the application information for each procedure in succession.

Here, an example of a procedure will be described. For example, the categories of procedures to be carried out when a family member dies include procedures related to cremation, inheritance, resident registration, national health insurance, claims, payments, medical care, nursing care, disabilities, etc. Within each category, there may be multiple types of procedures. When applicant 5 carries out multiple procedures, it is a large burden for applicant 5 to input the application information for each procedure one by one.

Therefore, when the applicant 5 selects multiple procedures, the input processing unit 1204 uses the common information in the application information to input the application information for each procedure. The application information is composed of common information and non-common information. The common information is information that is common to the applications for each procedure. The non-common information is information that differs for each application for each procedure. The common information input in a procedure can be used (reused) for inputting other procedures. For example, when the applicant inputs application information for multiple procedures, the input processing unit 1204 inputs input data for items that are common to a second procedure, which is a procedure different from the first procedure, among the items input in the first procedure, as input data that can be used in the items in the second procedure. When the first procedure is a "Cremation Permit Application", if there is an item in the "Cremation Permit Application" for describing the address of the applicant, and when the second procedure is a procedure for "designating the representative heir", if there is an item in the "Notice of Designation of Representative Heir" for describing the address of the applicant, the address of the applicant can be used as a common item. In addition, items that differ between the "Cremation Permit Application Form" and the "Notification of Designation of Representative of Heirs" can be used as non-common items.
More specifically, the input processing unit 1204 extracts common information from the application information entered by the applicant 5 in the first procedure of multiple procedures. When the applicant 5 enters application information for another procedure, the input processing unit 1204 causes the display unit 130 to display an application screen with the extracted common information entered. This enables the input processing unit 1204 to reduce the number of times the applicant 5 enters common information, and to reduce the amount of common information entered by the applicant 5. This reduces the amount of application information entered by the applicant 5, and reduces the burden on the applicant 5 in entering application information.

Now, with reference to FIG. 3, the data structure of the application information input by the applicant will be described. FIG. 3 is a diagram showing an example of the data structure of application information according to an embodiment of the present invention. As shown in FIG. 3, the application information is composed of common information and non-common information.

The common information includes, for example, the applicant 5's name, given name (in katakana), date of birth, gender, and relationship to the person making the notification.
As described above, the applicant 5 can select multiple procedures when inputting application information. For example, if the applicant 5 selects n procedures (n is a natural number), the applicant 5 inputs application information for n applications. In this case, the non-common information includes information for application 1 to application n. Note that if the applicant 5 selects only one procedure, the non-common information only includes information for application 1.

The input processing unit 1204 acquires text data of the application information based on the input received by the input unit 110. The input processing unit 1204 outputs the acquired text data to the encryption unit 1206.

When the input unit 110 receives a handwritten input, the input processing unit 1204 performs, for example, handwritten character recognition on the input, thereby converting the input received by the input unit 110 into text data.
When the input unit 110 receives input by selecting an option displayed on the touch screen or by operating a screen keyboard, the input processing unit 1204 acquires, for example, text data associated with the selected option or the operated key.

(2-3) Encryption unit 1206
The encryption unit 1206 has a function of encrypting text data input from the input processing unit 1204. The encryption unit 1206 outputs encrypted information obtained by encrypting the text data to the conversion unit 1208. The encryption unit 1206 encrypts the text data on an application (procedure) basis, and transmits the encrypted information on an application basis to the conversion unit 1208 .

The encryption unit 1206 generates a number of pieces of encrypted information according to the number of characters (amount of information) of the text data. For example, the encryption unit 1206 encrypts the text data in units of a predetermined number of characters. The predetermined number of characters is, for example, the maximum number of characters that can be input to the two-dimensional code 24, excluding the number of characters of the header information. When the number of characters of the text data input from the input processing unit 1204 is the predetermined number of characters, the encryption unit 1206 generates only one piece of encrypted information. The encryption unit 1206 then outputs the generated piece of encrypted information to the conversion unit 1208.

On the other hand, if the number of characters in the text data is greater than the predetermined number of characters, the encryption unit 1206 generates multiple pieces of encrypted information. Specifically, the encryption unit 1206 first encrypts up to a predetermined number of characters from the first character of the text data to generate a first piece of encrypted information. Next, the encryption unit 1206 encrypts up to a predetermined number of characters from the continuation of the text data encrypted as the first piece of encrypted information to generate a second piece of encrypted information. The encryption unit 1206 repeats the encryption process until all of the text data has been encrypted. The encryption unit 1206 then outputs the multiple pieces of encrypted information it has generated to the conversion unit 1208.

(2-4) Conversion unit 1208
The conversion unit 1208 has a function of converting the encrypted information (information obtained by encrypting the text data of the application information) input from the encryption unit 1206 into an optically readable machine-readable code (for example, a barcode or a two-dimensional barcode (two-dimensional code 24)). The conversion unit 1208 outputs the two-dimensional code 24 generated by the conversion to the print processing unit 1210.

The conversion unit 1208 receives encrypted information on an application-by-application basis from the encryption unit 1206 and converts the encrypted information into a two-dimensional code 24 for each application. Therefore, a two-dimensional code 24 is generated for each procedure. In other words, when the applicant 5 inputs application information for multiple procedures, the conversion unit 1208 converts the application information into a two-dimensional code 24 for each procedure.

There is an upper limit to the amount of information that can be stored in the two-dimensional code 24. Therefore, depending on the amount of information for each application information item of multiple procedures, it may be difficult to store all the application information items in one two-dimensional code 24. In this case, the applicant 5 cannot continuously input application information items for multiple procedures.
Therefore, the conversion unit 1208 generates multiple machine-readable codes (two-dimensional codes 24) by converting the application information input for one administrative procedure into each amount of information that can be stored in one machine-readable code. In this way, by generating two-dimensional codes 24 into which application information has been converted for each procedure, the application information for multiple procedures is distributed into multiple two-dimensional codes, and the amount of information that can be stored in each two-dimensional code 24 does not reach the upper limit. This enables the applicant 5 to continuously input application information for multiple procedures.

Furthermore, the conversion unit 1208 converts the encrypted information into two-dimensional codes 24 on an encrypted information basis. Therefore, when multiple pieces of encrypted information are input for one application, the conversion unit 1208 generates multiple two-dimensional codes 24 for that one application. The multiple pieces of encrypted information input to the conversion unit 1208 are generated by dividing the text data according to the number of characters (amount of application information). In other words, the conversion unit 1208 converts the application information input by the applicant 5 in one procedure into a number of two-dimensional codes 24 according to the amount of information.

The amount of application information input for an application for one procedure may be greater than the amount of information that can be stored in one two-dimensional code 24. Therefore, it may be difficult to store all of the application information for one procedure in one two-dimensional code 24.
Therefore, as in this embodiment, the application information entered by the applicant 5 is converted according to the amount of information, and the number of two-dimensional codes 24 is created according to the amount of application information, so that the application information for one procedure is stored in a plurality of two-dimensional codes in a distributed manner. This makes it possible to use the two-dimensional code 24 even for procedures involving a large amount of application information.

The two-dimensional code information is composed of header information and encrypted information. The conversion unit 1208 adds the header information to the encrypted information input from the encryption unit 1206, and generates a two-dimensional code 24 including the header information and the encrypted information. When multiple pieces of encrypted information are input from the encryption unit 1206, the conversion unit 1208 adds header information to each piece of encrypted information, and generates each two-dimensional code 24.

Now, the data structure of the two-dimensional code information will be described with reference to FIG. 4. This is a diagram showing an example of the data structure of the two-dimensional code information according to an embodiment of the present invention. As shown in FIG. 4, the two-dimensional code information is composed of header information and encryption information. Note that the data structure of the two-dimensional code information is not limited to this example.

The header information includes, for example, No., reception number, creation date, application name, and page number. Note that the information included in the header information is not limited to this example.
No. is a number assigned to each two-dimensional code 24. The reception number is a number indicating the order in which the application for the procedure was received. The creation date indicates the date on which the application form 22 was created. The application name indicates the name of the application (procedure) selected by the applicant 5. The page number indicates the page number of the application form 22. In this embodiment, up to four two-dimensional codes 24 are printed per application form 22. If five or more two-dimensional codes 24 are generated for one application, the number of application forms 22 will be at least two or more pages.
The number of two-dimensional codes 24 printed on one application form 22 is not limited to four.

Figure 4 specifically shows the data structure of the two-dimensional code information generated by the conversion unit 1208 when encrypted information for two applications is input. Note that for the first application, one piece of encrypted information is input to the conversion unit 1208. Also, for the second application, five pieces of encrypted information are input to the conversion unit 1208.

First, the conversion unit 1208 generates a two-dimensional code 24 for the first application. The conversion unit 1208 adds header information to the encrypted information of the first application, where the number is "1-1", the reception number is "1234001", the creation date is "xxx year xx month xx day", the application name is "Application 1", and the page serial number is "1-1". Note that the page serial number "1-1" indicates that this is the first page of one pages. Also, since there is only one encrypted information for the first application, this encrypted information contains "common information" and "non-common information".

Next, the conversion unit 1208 generates a two-dimensional code 24 for the second application. The conversion unit 1208 adds header information to the first encrypted information of the second application, with the No. set to "2-1", the reception number set to "1234002", the creation date set to "xxx/xx/xx", the application name set to "Application 2", and the page number set to "2-1". Note that the page number "2-1" indicates that this is the first of two pages. The first encrypted information also includes "common information" and "non-common information".

The conversion unit 1208 adds header information to the second encrypted information of the second application, with the No. being "2-2", the reception number being "1234002", the creation date being "xxx/xx/xx", the application name being "Application 2", and the page number being "2-1". Note that the second encrypted information contains "non-shared information (continuation of the non-shared information of No. 2-1)".

The conversion unit 1208 adds header information to the third encrypted information of the second application, with the No. set to "2-3", the reception number set to "1234002", the creation date set to "xxx/xx/xx", the application name set to "Application 2", and the page number set to "2-1". Note that the third encrypted information contains "non-shared information (continuation of the non-shared information of No. 2-2)".

The conversion unit 1208 adds header information to the fourth encrypted information of the second application, with the No. set to "2-4", the reception number set to "1234002", the creation date set to "xxx/xx/xx", the application name set to "Application 2", and the page number set to "2-1". Note that the fourth encrypted information contains "non-shared information (a continuation of the non-shared information of No. 2-3)".

The conversion unit 1208 adds header information to the fifth encrypted information of the second application, with the No. being "2-5", the reception number being "1234002", the creation date being "xxx/xx/xx", the application name being "Application 2", and the page serial number being "2-2". Note that the page serial number "2-2" indicates that this is the second of two pages. The fifth encrypted information also contains "non-shared information (a continuation of the non-shared information of No. 2-4)".

(2-5) Print Processing Unit 1210
The print processing unit 1210 has a function of performing processes related to printing.
The print processing unit 1210 generates print data based on the two-dimensional codes 24 input from the conversion unit 1208. For example, the print processing unit 1210 determines the position at which each two-dimensional code 24 is to be printed, the information to be printed as text data on the application form 22, the number of application forms 22 to be printed, etc., depending on the number of two-dimensional codes 24, and generates print data. After generating the print data, the print processing unit 1210 transmits the print data from the communication unit 150 to the printing device 20, and causes the application form 22 to be printed. In this case, the print processing unit 1210 instructs the printing device 20 to print the machine-readable code or the text data on the printing medium in the format designated and input by the print setting unit 1202.

Now, a specific example of print data will be described with reference to Figs. 5A and 5B. Fig. 5A is a diagram showing an example of print data (first page) according to an embodiment of the present invention. Fig. 5B is a diagram showing an example of print data (second page) according to an embodiment of the present invention.

5A and 5B show an example in which five two-dimensional codes 24 are input to the print processing unit 1210. Fig. 5A shows the first page of an application form 22-1, and Fig. 5B shows the second page of an application form 22-2.
In this embodiment, the maximum number of two-dimensional codes 24 that can be printed on one application form 22 is four. Therefore, when five two-dimensional codes 24 are input, the print processing unit 1210 prints the application form 22 on two sheets of paper, as shown in Figures 5A and 5B.

The printing date and time is printed in area A1 of application form 22-1 and application form 22-2, the application name is printed in area A2, the number of pages is printed in area A3, the two-dimensional code 24 is printed in area A4, the number of the two-dimensional code 24 is printed in area A5 (areas A5-1 to A5-5), and the reception number is printed in area A6. Note that the information printed on application form 22 is not limited to this example.

In area A3 of application form 22-1, the page number "1/2" is printed, indicating that application form 22-1 is the first page of two pages.
Four two-dimensional codes and their respective numbers are printed in area A4 of the first page of the application form 22-1. In area A5-1, the number "1-1" is printed to indicate that this is the first two-dimensional code, and the first two-dimensional code 24-1 is printed below that. In area A5-2, the number "1-2" is printed to indicate that this is the second two-dimensional code, and the second two-dimensional code 24-2 is printed below that. In area A5-3, the number "1-3" is printed to indicate that this is the third two-dimensional code, and the third two-dimensional code 24-3 is printed below that. In area A5-4, the number "1-4" is printed to indicate that this is the fourth two-dimensional code, and the fourth two-dimensional code 24-4 is printed below that.

In area A3 of application form 22-2, the page number "2/2" is printed, indicating that application form 22-2 is the second page of two pages.
In area A4 of the second page of application form 22-2, one two-dimensional code and its number are printed. In area A5-5, the number "1-5" is printed, indicating that this is the fifth two-dimensional code, and below that, the fifth two-dimensional code 24-5 is printed.

In addition, since the application form name is printed in area A2, even if application forms 22 for multiple procedures are printed, applicant 5 can distinguish between the application forms 22 for each application. In addition, if there are documents to be submitted together with application form 22, applicant 5 can submit the application form 22 and the document correctly by checking the application form name.

(3) Display unit 130
The display unit 130 has a function of displaying various information. The display unit 130 displays input received by the input unit 110. The display unit 130 also displays a screen according to an instruction from the input processing unit 1204. The display unit 130 also displays application information input from the input processing unit 1204.

The display unit 130 is realized by a display device that the applicant terminal 10 has as hardware. The display device is, for example, a touch screen, a display, etc.

(4) Storage unit 140
The storage unit 140 has a function of storing various information. For example, the storage unit 140 may temporarily store data based on the input of the applicant 5, such as application information, text data, encrypted information, the two-dimensional code 24, and print data, in order to improve processing efficiency. However, when the operation of the applicant 5 by the applicant terminal 10 is completed, the data based on the input of the applicant 5 is deleted. This makes it possible to prevent personal information of the applicant 5 from being leaked to other applicants 5. Whether or not the operation of the applicant 5 is completed can be determined by, for example, an input indicating the end of the procedure, such as pressing an end button or a stop button, or by printing of the application form 22.

The memory unit 140 is configured by a storage medium that the applicant terminal 10 has as hardware, such as a hard disk drive (HDD), flash memory, electrically erasable programmable read only memory (EEPROM), random access read/write memory (RAM), read only memory (ROM), or any combination of these storage media. The memory unit 140 may be, for example, a non-volatile memory.

(5) Communication unit 150
The communication unit 150 has a function of transmitting and receiving various information, and transmits print data input from the print processing unit 1210 to the printing device 20.

Some of the functions of the applicant terminal 10 may be realized by a code conversion device (not shown). For example, the code conversion device has at least some of the functions of the conversion unit 1208 and the print processing unit 1210. For example, the code conversion device converts text data of the application information entered by the applicant 5 into the applicant terminal 10 into a two-dimensional code 24 using the function of the conversion unit 1208. In addition, the code conversion device transmits the two-dimensional code 24 converted by the conversion unit 1208 to the printing device 20 using the function of the print processing unit 1210, and causes the printing device 20 to print the two-dimensional code 24.
The code conversion device may be incorporated inside the applicant terminal 10, or may be externally connected to the applicant terminal 10. Furthermore, the function of the code conversion device may be realized by the applicant terminal 10 executing a program for that function.

<3. Functional configuration of the person in charge terminal>
Next, the functional configuration of the person in charge terminal 40 according to the embodiment of the present invention will be described with reference to Fig. 6. Fig. 6 is a block diagram showing an example of the functional configuration of the person in charge terminal 40 according to the embodiment of the present invention. As shown in Fig. 6, the person in charge terminal 40 includes a communication unit 410, an input unit 420, a control unit 430, a storage unit 440, and a display unit 450.

(1) Communication unit 410
The communication unit 410 has a function of transmitting and receiving various information. The communication unit 410 receives two-dimensional code information from the reading device 30. The communication unit 410 inputs the received two-dimensional code information to the control unit 430.

(2) Input unit 420
The input unit 420 has a function of accepting input of various information. For example, the input unit 420 accepts input for the person in charge 6 to operate the person in charge terminal 40.

In addition, the input unit 420 in this embodiment is realized by a mouse, keyboard, etc. that the applicant terminal 10 has as hardware.

(3) Control unit 430
The control unit 430 has a function of controlling the overall operation of the person in charge terminal 40. The control unit 430 is realized, for example, by causing a central processing unit (CPU) provided as hardware in the person in charge terminal 40 to execute a program.

As shown in FIG. 6, the control unit 430 includes a reading determination unit 4302, a decryption unit 4304, and an application information processing unit 4306.

(3-1) Reading determination unit 4302
The reading determination unit 4302 has a function of determining whether or not the two-dimensional code 24 has been read normally, based on the two-dimensional code information input from the communication unit 410 .

When all the two-dimensional codes 24 related to one application have been read, the reading determination unit 4302 determines that the reading of the two-dimensional codes 24 has been performed normally. When even one of the two-dimensional codes 24 related to one application has not been read, the reading determination unit 4302 determines that the reading of the two-dimensional codes 24 has not been performed normally.

If it is determined that the two-dimensional code 24 has been read normally, the reading determination unit 4302 outputs the two-dimensional code information input from the communication unit 410 to the decoding unit 4304. If it is determined that the two-dimensional code 24 has not been read normally, the reading determination unit 4302 does not output the two-dimensional code information to the decoding unit 4304.

This prevents the decoding unit 4304 from decoding the 2D code information in a missing state, which can result in a lack of information required for the processing described below.

The reading determination unit 4302 may store the two-dimensional code information input from the communication unit 410 in the storage unit 440.

(3-2) Decryption unit 4304
The decoding unit 4304 has a function of decode|decoding 2-dimensional code information input from the reading judgment unit 4302. The decoding unit 4304 decodes the 2-dimensional code information and acquires application information. The decoding unit 4304 outputs the acquired application information to the application information processing unit 4306.

The decryption unit 4304 may store the acquired application information in the storage unit 440.

(3-3) Application information processing unit 4306
The application information processing unit 4306 has a function of performing application information processing based on the application information input from the decryption unit 4304 .
For example, the person in charge terminal 40 performs processes such as displaying application information, updating application information, and RPA (Robotic Process Automation) processing.

When performing the display process for application information, the application information processing unit 4306 displays the acquired application information on the display unit 450 in accordance with the layout of the application for the procedure, etc.

When performing the application information update process, the application information processing unit 4306 outputs the CSV data of the application information in CSV format and causes the display unit 450 to display it.
When performing RPA processing, the application information processing unit 4306 inputs the CSV data of the application information into the RPA.

(4) Storage unit 440
The storage unit 440 has a function of storing various information. For example, the storage unit 440 stores two-dimensional code information, application information, and the like.

The storage unit 440 is configured by a storage medium that the person in charge terminal 40 has as hardware, such as a hard disk drive (HDD), flash memory, electrically erasable programmable read only memory (EEPROM), random access read/write memory (RAM), read only memory (ROM), or any combination of these storage media. The storage unit 440 may be, for example, a non-volatile memory.

(5) Display unit 450
The display unit 450 has a function of displaying various information. The display unit 450 displays a screen according to an instruction from the application information processing unit 4306. For example, the display unit 450 displays application information according to the layout of a procedure application or the like, or displays application information output in CSV format.

The display unit 450 is realized by a display device that the staff terminal 40 has as hardware. The display device is, for example, a touch screen, a display, etc.

<4. Processing flow>
Next, a process flow according to an embodiment of the present invention will be described with reference to Fig. 7 and Fig. 8. Fig. 7 is a sequence diagram showing a process flow based on an applicant's action when "two-dimensional code" is set as the print format according to an embodiment of the present invention. Fig. 8 is a sequence diagram showing a process flow based on a person in charge's action according to an embodiment of the present invention.

7, first, the applicant terminal 10 displays a procedure selection screen (S100). The applicant 5 selects the procedure for which the application is to be made on the procedure selection screen displayed on the applicant terminal 10 (S102).

The applicant terminal 10 displays an input screen for application information according to the selection made by the applicant 5 (S104). The applicant 5 inputs common information into the input screen (S106). Next, the applicant 5 inputs non-common information into the input screen for the number of procedures selected (S108).

The applicant terminal 10 acquires the text data of the input application information (common information + non-common information) (S110).

The applicant terminal 10 encrypts the acquired text data and generates encrypted information (S112).

The applicant terminal 10 generates a two-dimensional code 24 that includes the generated encrypted information (S114).

The applicant terminal 10 generates print data based on the generated two-dimensional code 24 (S116). The applicant terminal 10 transmits the generated print data to the printing device 20 (S118).

The printing device 20 prints the application form 22 based on the received print data (S120).

The applicant 5 obtains the printed application form 22 (S122) and submits it to the person in charge 6 (S124).

8, first, the person in charge 6 receives the application form 22 from the applicant 5 (S200). The person in charge 6 causes the reading device 30 to read the two-dimensional code 24 printed on the received application form 22 (S202).

The reading device 30 transmits the two-dimensional code information read from the two-dimensional code 24 to the staff terminal 40 (S204).

The staff terminal 40 performs a reading determination based on the two-dimensional code information received from the reading device 30 (S206).

If the reading judgment determines that the two-dimensional code has been read successfully, the person in charge terminal 40 decodes the received two-dimensional code information and acquires the text data of the application information (S208). The person in charge terminal 40 performs application information processing based on the acquired text data of the application information (S210).

As described above, the application system 1 according to this embodiment includes the applicant terminal 10, the printing device 20, the reading device 30, and the person in charge terminal 40.
The applicant terminal 10 accepts application information input by the applicant 5 and converts the text data of the input application information into a two-dimensional code 24 .
The printing device 20 prints the two-dimensional code 24 converted by the applicant terminal 10 onto the application form 22 .
The reading device 30 reads the two-dimensional code 24 printed on the application form 22 submitted by the applicant 5 to the person in charge 6 .
The person in charge terminal 40 obtains text data of application information converted from the two-dimensional code 24 read by the reading device.

With this configuration, the application system 1 links the application information input by the applicant 5 to the applicant terminal 10 to the person in charge terminal 40 via a two-dimensional code. Therefore, the application system 1 can link the application information input to the applicant terminal 10 with the person in charge terminal 40 without connecting the applicant terminal 10 and the person in charge terminal 40 via a network. This eliminates the need for difficult modifications to the network connection between the applicant terminal 10 and the person in charge terminal 40, and also reduces the time, cost, and effort required for the modifications.

Therefore, the application system 1 according to this embodiment makes it easy to link information entered into a terminal by an applicant for a procedure at an administrative agency within the administrative agency's system.

5. Modifications
The embodiments of the present invention have been described above. Next, modified examples of the embodiments of the present invention will be described. Each modified example described below may be applied alone to the embodiments of the present invention, or may be applied in combination to the embodiments of the present invention. Furthermore, each modified example may be applied in place of the configuration described in the embodiments of the present invention, or may be applied in addition to the configuration described in each embodiment of the present invention.

(1) First Modification In the above-described embodiment, an example has been described in which the print format is fixed to "two-dimensional code," but the print format is not limited to this example. The print format may be changed. For example, either "two-dimensional code" or "text data" is set as the print format. When "text data" is set as the print format, the application information is printed on the application form 22 as text data.

The administrator of the application system 1 changes the print format as appropriate depending on the configuration and operation of the existing system of the administrative agency. For example, when introducing the applicant terminal 10 to an administrative agency, if the existing system of the administrative agency does not support reading the two-dimensional code 24, the administrator sets the print format to "text data." Then, the administrator has the staff continue to operate the system as usual.
In the future, when the existing system becomes compatible with reading two-dimensional codes, the administrator will change the print format from "text data" to "two-dimensional code." Then, the employee will have the reader 30 read the two-dimensional code 24.

In this way, because the application system 1 has a configuration that allows the printing format to be changed to either "two-dimensional code" or "text data," it is possible to gradually introduce the application system 1 to administrative agencies. A gradual introduction is effective, for example, when the administrative agency has restrictions on introduction (such as budgetary restrictions).

If the print format can be changed, the print setting unit 1202 of the applicant terminal 10 accepts input specifying whether the application information will be printed in "two-dimensional code" or "text data" format, based on the administrator's selection.

The print processing unit 1210 of the applicant terminal 10 generates print data indicating the layout of the application form 22 based on the print format setting by the print setting unit 1202, and prints either the two-dimensional code 24 or the text data on the application form 22. When the print format is set to "two-dimensional code", the print processing unit 1210 generates a layout of the application form 22 including a two-dimensional code 24 converted from the text data of the application information. On the other hand, when the print format is set to "text data", the print processing unit 1210 generates a layout of the application form 22 in which the application information is shown as text data.

Now, referring to Figure 9, we will explain the flow of processing based on the actions of applicant 5 when "text data" is set as the print format. Figure 9 is a sequence diagram showing the flow of processing based on the actions of the applicant when "text data" is set as the print format in the first modified example of the present invention.

As shown in FIG. 9, first, the applicant terminal 10 displays a procedure selection screen (S300). The applicant 5 selects the procedure for which the application is to be made on the procedure selection screen displayed on the applicant terminal 10 (S302).

The applicant terminal 10 displays an input screen for application information according to the selection made by the applicant 5 (S304). The applicant 5 inputs common information into the input screen (S306). Next, the applicant 5 inputs non-common information into the input screen for the number of procedures selected (S308).

The applicant terminal 10 acquires the text data of the input application information (common information + non-common information) (S310).

The applicant terminal 10 generates print data based on the acquired text data (S312). The applicant terminal 10 transmits the generated print data to the printing device 20 (S314).

The printing device 20 prints the application form 22 based on the received print data (S316).

The applicant 5 obtains the printed application form 22 (S318) and submits it to the person in charge 6 (S320).

(2) Second Modification In the above embodiment, an example has been described in which the RPA process for application information processing is performed on the person in charge terminal 40, but the present invention is not limited to such an example. For example, the RPA process may be performed on a server device connected to the person in charge terminal 40 via a local government wide area network (LGWAN).

(3) Third Modification The applicant terminal 10 may have a function to assist the applicant 5 in inputting application information. For example, the applicant terminal 10 acquires an image of the identification document of the applicant 5, performs optical character recognition (OCR) processing on the image, and acquires information from the identification document that can be used as application information. The applicant terminal 10 recognizes information written on the identification document by OCR processing, and converts the recognized information into text data. The applicant terminal 10 then uses the usable text data from the acquired text data as application information.

The applicant 5 captures an image of the identification document using, for example, a camera included as hardware in the applicant terminal 10 or an imaging device (not shown) such as a camera externally connected to the applicant terminal 10. This allows the applicant terminal 10 to obtain a captured image of the applicant 5's identification document.

The captured image acquired by the applicant terminal 10 is not limited to an image of the applicant's 5 identification document. The captured image may be, for example, a document issued by an institution external to the ward office 2. One example of such a document is a death certificate issued by a hospital in the case of a procedure carried out when a family member dies.

This configuration reduces the amount of application information that applicant 5 needs to input, and reduces the burden on applicant 5 in inputting application information.

(4) Fourth Modification In the above embodiment, an example has been described in which the text data of the application information is linked within the application system 1 by the two-dimensional code 24, but the present invention is not limited to such an example. The text data of the application information may be linked within the application system 1 by an RFID (Radio Frequency Identification) tag. An RFID tag is an example of a recording medium that can be read by wireless communication. An RFID tag is an information medium formed integrally with a recording medium that stores data that can be printed on the application form 22 and a printing medium that has a printing area in which various data can be printed.
In order to realize the linking of text data of application information by RFID tag, the application system 1 has a printing device 20 having a function of writing text data of application information to an RFID tag (writing device) and a function of printing the RFID on the application form 22. Furthermore, the application system 1 has a reading device 30 capable of reading the RFID tag printed on the application form 22. Furthermore, the application system 1 has an applicant terminal 10 and a person in charge terminal 40 having the same functions as those in the above-mentioned embodiment.

In application system 1 in this modified example, applicant terminal 10 first accepts application information input by applicant 5. Next, applicant terminal 10 transmits text data of the accepted input application information to printing device 20.
The printing device 20 writes the text data of the application information received from the applicant terminal 10 to an RFID tag. Next, the printing device 20 prints the RFID tag with the text data of the application information written on it onto the application form 22.
The reading device 30 reads the RFID tag printed on the application form 22 submitted by the applicant 5 to the person in charge 6. The reading device 30 then transmits the text data of the application information read from the RFID tag to the person in charge terminal 40.
The person in charge terminal 40 receives the text data of the application information from the reading device 30 .

With this configuration, the application system 1 in the fourth modified example links the application information input into the applicant terminal 10 by the applicant 5 to the person in charge terminal 40 via the RFID tag. Therefore, the application system 1 can link the application information input into the applicant terminal 10 to the person in charge terminal 40 without connecting the applicant terminal 10 and the person in charge terminal 40 via a network. This eliminates the need for difficult modifications to the network connection between the applicant terminal 10 and the person in charge terminal 40, and also reduces the time, cost, and effort required for the modifications.

Therefore, the application system 1 according to the fourth variant of this embodiment makes it easy to link information entered into a terminal by an applicant for a procedure at an administrative agency within the administrative agency's system.

In the embodiment described above, the applicant terminal 10 and the printing device 20 are provided in the same facility and are connected via an LGWAN. As a result, information entered from the applicant terminal is sent to the printing device 20 and is used only within the facility. Therefore, even if the information entered from the applicant terminal is personal information, the confidentiality of the information can be ensured and the applicant can apply for the necessary procedures.

The above describes a modified embodiment of the present invention. The application system 1 in the above embodiment may be realized by a computer. In that case, a program for realizing this function may be recorded on a computer-readable recording medium, and the program recorded on the recording medium may be read into a computer system and executed to realize the function. The term "computer system" here includes hardware such as an OS and peripheral devices. The term "computer-readable recording medium" refers to portable media such as flexible disks, optical magnetic disks, ROMs, and CD-ROMs, and storage devices such as hard disks built into a computer system. The term "computer-readable recording medium" may also include a medium that dynamically holds a program for a short period of time, such as a communication line when a program is transmitted via a network such as the Internet or a communication line such as a telephone line, and a medium that holds a program for a certain period of time, such as a volatile memory inside a computer system that is a server or client in such a case. The program may be a program for realizing part of the above-mentioned functions, or may be a program that can realize the above-mentioned functions in combination with a program already recorded in the computer system, or may be a program that is realized using a programmable logic device such as an FPGA (Field Programmable Gate Array).

The above describes in detail the embodiments of the present invention with reference to the drawings, but the specific configuration is not limited to the above, and various design changes can be made without departing from the spirit of the present invention.

REFERENCE SIGNS LIST 1 Application system 2 Ward office 3 Reception area 4 Section area 5 Applicant 6 Person in charge 10 Applicant terminal 20 Printing device 22 Application form 24 Two-dimensional code 30 Reading device 40 Person in charge terminal 110 Input unit 120 Control unit 130 Display unit 140 Storage unit 150 Communication unit 1202 Print setting unit 1204 Input processing unit 1206 Encryption unit 1208 Conversion unit 1210 Print processing unit 410 Communication unit 420 Input unit 430 Control unit 440 Storage unit 450 Display unit 4302 Reading determination unit 4304 Decryption unit 4306 Application information processing unit

Claims (7)

An application system comprising an applicant terminal, a printing device, a reading device, and a person in charge terminal,
The applicant terminal,
an input unit that accepts input of application information by an applicant for an administrative procedure;
an input processing unit that, when the applicant inputs application information for multiple procedures, extracts, from the application information input in a first procedure, application information that is common to a second procedure that is different from the first procedure, as common information, and displays an application screen with the extracted common information inputted when the applicant inputs the application information for the second procedure;
A conversion unit that converts the input text data of the application information into an optically readable machine-readable code;
having
The printing device prints the machine-readable code converted by the conversion unit on a print medium;
the reading device reads the machine-readable code from a print medium on which the machine-readable code is printed by the printing device and which is submitted by the applicant to the person in charge of the administrative procedure, and converts the read machine-readable code into text data;
The person in charge terminal acquires the text data.
Application system. The applicant terminal,
an encryption unit that generates encrypted information by encrypting the input text data of the application information;
Further equipped with
The conversion unit converts the encrypted information with header information added thereto into an optically readable machine-readable code.
The application system according to claim 1 . The applicant terminal includes a print setting unit, a print processing unit,
Further equipped with
the print setting unit receives a designation input specifying whether the machine-readable code or the text data is to be printed on the print medium based on a selection made by an administrator;
the print processing unit instructs the printing device to print the machine-readable code or the text data on the print medium in the specified and input format;
The application system according to claim 1 or 2. the conversion unit, when the applicant inputs application information for a plurality of administrative procedures, converts the application information into the machine-readable code for each administrative procedure.
The application system according to any one of claims 1 to 3. the conversion unit converts the application information input for one administrative procedure into a plurality of machine-readable codes by converting each of the application information into a single machine-readable code according to an amount of information that can be stored in the single machine-readable code;
The application system according to any one of claims 1 to 4. An application method in an application system including an applicant terminal, a printing device, a reading device, and a person in charge terminal, comprising:
An input unit of the applicant terminal accepts input of application information by an applicant for an administrative procedure;
an input processing unit of the applicant terminal, when the applicant inputs application information for multiple procedures, extracts, from the application information input in a first procedure, application information that is common to a second procedure that is different from the first procedure, as common information, and displays an application screen with the extracted common information inputted when the applicant inputs the application information for the second procedure;
A conversion unit of the applicant terminal converts the input text data of the application information into an optically readable machine-readable code;
The printing device prints the machine-readable code converted by the conversion unit on a print medium;
The reading device reads the machine-readable code from the print medium on which the machine-readable code is printed by the printing device and which is submitted by the applicant to the person in charge of the administrative procedure, and converts the read machine-readable code into text data;
The person in charge terminal acquires the text data; and
Including, how to apply. An application system comprising an applicant terminal, a writing device, a reading device, and a person in charge terminal,
The applicant terminal,
an input unit that accepts input of application information by an applicant for an administrative procedure ;
an input processing unit that, when the applicant inputs application information for multiple procedures, extracts, from the application information input in a first procedure, application information that is common to a second procedure that is different from the first procedure, as common information, and displays an application screen with the extracted common information inputted when the applicant inputs the application information for the second procedure;
having
the writing device writes text data of the application information input by the applicant onto a readable recording medium via wireless communication;
The reading device reads the recording medium submitted by the applicant to the person in charge of the administrative procedure,
the staff terminal acquires the text data of the application information read from the recording medium by the reading device;
Application system.

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