JP7576584B2 - Management device, management method, and management program - Google Patents

Description

The present invention relates to a management device, a management method, and a management program.

Nowadays, there is a known service where, when a customer entrusts them with an item for repair or processing, for example, a loan item is loaned to the customer until the repair or processing is completed. The loaned item loaned to the customer is collected from the customer after the repair or processing is completed and returned to the owner of the loaned item.

Patent Document 1 (Patent Publication No. 6462924) discloses a management system for managed objects within a building that aims to simplify the management of managed objects at a construction site. This management system for managed objects within a building has a transmitter that transmits measurement data related to the air pressure, temperature, and humidity within the building as identification information, a management server that collects the identification information via a network, and a mobile terminal equipped with a managed object information display unit that displays the identification information from the management server.

The management server uses a calculation unit to determine the floor and number of managed objects in the building based on the measurement data sent from the transmitter. The management server also associates the managed object information regarding the floor and number of managed objects determined by the calculation unit with the building information of the building in which the managed objects are housed, and stores them in the storage unit.

The management server then uses a screen data generation means to generate screen data showing the management object information and building information stored in the storage unit, and transmits this generated screen data to the management object information display unit using a transmission means. This makes it easier to grasp and manage the floors, affiliations, owners, quantities, etc. of people and objects at the construction site.

Patent No. 6462924

However, in the past, there was no management to grasp the current status of items received from customers and items loaned to customers, making it difficult to ascertain the current status of the items received and loaned.

The present invention was made in consideration of the above-mentioned problems, and aims to provide a management device, a management method, and a management program that enable the current status of deposited and loaned items to be recognized.

In order to solve the above-mentioned problems and achieve the object, a management device according to the present invention is a management device that includes a control unit and manages items received from customers and loaned items loaned to customers who have received the items, the control unit comprising a stored item management information generation unit that generates stored item status information indicating the state of the stored item each time the state of the stored item changes until the item received from the customer is returned to the customer by inputting and processing an input operation of a business operator, and stores the generated stored item management information in a memory unit, the stored item status information including a reception number that is used consistently from the time the item is received from the customer, the time the item received from the customer is returned to the customer, and the time the loaned item loaned to the customer is returned to the owner of the loaned item; The system is equipped with a loaned item management information generation unit that generates loaned item status information indicating the status of the loaned item and loaned item management information including the same reception number as the reception number included in the holding item management information each time the status of the loaned item loaned to a customer changes and stores the information in a memory unit, and a display control unit that displays a first inquiry screen on the display unit showing the status of the held items and loaned items assigned the same reception number based on the holding item management information and the loaned item management information, and is characterized in that when the holding item management information of a held item assigned the same reception number is associated with the loaned item management information of multiple loaned items, the display control unit selects the loaned item management information including the loaned item status information with the lowest status code set in ascending order for each loaned item status information and displays it on the first inquiry screen .

In order to solve the above-mentioned problems and achieve the object, the management method of the present invention is a management method for a management device that has a control unit and manages items received from customers and loaned items to be loaned to customers who have received the items, the management method comprising a step of generating and storing in a storage unit stored item management information, in which a stored item management information generating unit of the control unit inputs and processes input operations of a business operator to generate stored item management information including stored item status information indicating the state of the stored item each time the state of the stored item changes until the item received from the customer is returned to the customer, and a reception number that is used consistently from the time the item is received from the customer, the stored item is returned to the customer, and the loaned item loaned to the customer is returned to the owner of the loaned item; The system includes a loaned item management information generation step in which, each time the status of a loaned item loaned to a customer changes, loaned item status information indicating the status of the loaned item and loaned item management information including the same reception number as the reception number included in the holding item management information are generated and stored in a memory unit; and a display control step in which a display control unit displays on the display unit a first inquiry screen indicating the status of held items and loaned items assigned the same reception number based on the holding item management information and the loaned item management information, and in the display control step, when the holding item management information of a held item assigned the same reception number is associated with the loaned item management information of multiple loaned items, the loaned item management information including the loaned item status information with the lowest status code set in ascending order for each loaned item status information is selected and displayed on the first inquiry screen .

In order to solve the above-mentioned problems and achieve the object, the management program of the present invention is a management program that causes a computer of a management device that manages items received from customers and manages items lent to customers who have received the items to function as a control unit , and the computer that functions as the control unit comprises a stored item management information generation unit that, by input processing of an input operation by a business operator, generates stored item status information indicating the state of the stored item each time the state of the stored item changes until the item received from the customer is returned to the customer, and stores the generated stored item management information in a memory unit, the stored item management information including a reception number that is used consistently from the time the item is received from the customer, the time the item is returned to the customer, and the time the item lent to the customer is returned to the owner of the lent item ; By processing the input operation, the device functions as a loaned item management information generation unit that generates loaned item status information indicating the status of the loaned item and loaned item management information including the same reception number as the reception number included in the held item management information each time the status of the loaned item loaned to the customer changes and stores them in a memory unit, and a display control unit that displays a first inquiry screen on the display unit that shows the status of the held items and loaned items that have the same reception number based on the held item management information and the loaned item management information, and when the held item management information of a held item that has the same reception number is associated with the loaned item management information of multiple loaned items, the display control unit selects the loaned item management information including the loaned item status information with the lowest status code set in ascending order for each loaned item status information and displays it on the first inquiry screen .

The present invention has the effect of allowing users to recognize the current status of items in their care and on loan.

FIG. 1 is a diagram for explaining an overview of management of deposited items and loaned items in a management device according to an embodiment. FIG. 2 is a block diagram illustrating a hardware configuration of a management apparatus according to an embodiment. FIG. 3 is a diagram showing the flow of an early stage of a management operation in the management device according to the embodiment. FIG. 4 is a diagram showing the flow of the middle stage of the management operation in the management device according to the embodiment. FIG. 5 is a diagram showing the flow of the middle part of the management operation of the management device according to the embodiment, which is a continuation of FIG. FIG. 6 is a diagram showing a flow of the final stage of the management operation in the management device according to the embodiment. FIG. 7 is a diagram showing types of status information added to the repair reception data. FIG. 8 is a diagram showing types of status information added to equipment management data. FIG. 9 shows the transition of status information added to equipment management data. FIG. 10 is a diagram showing the transition of status information added to repair reception data. FIG. 11 is another diagram showing the transition of the status information attached to the repair reception data. FIG. 12 is another diagram showing the transition of the status information added to the equipment management data. FIG. 13 is a diagram showing an example of the repair reception inquiry screen. FIG. 14 is a diagram showing an example of the repair status inquiry screen.

The following describes in detail a management device according to an embodiment of the present invention with reference to the drawings. Note that the present invention is not limited to the following embodiment.

(overview)
FIG. 1 is a diagram for explaining an overview of management of entrusted and loaned items in a management device according to an embodiment. As shown in FIG. 1, the management device according to an embodiment is a management device of a wholesaler that acts as an intermediary between a hospital, which is an example of a customer, and a manufacturer company, and manages the entrusted and loaned items that are transferred between the two. Specifically, the wholesaler transmits a repair request received from the hospital to the manufacturer company. In response, the manufacturer company prepares a replacement item (loaned item). The loaned item is delivered to the hospital through delivery arrangements made by the wholesaler.

Once the loaned items are delivered to the hospital, the wholesaler picks up the items that are the subject of the repair request. At this time, the wholesaler attaches a label with a repair reception number printed on it via the management device to the items. This repair reception number is a reception number that is used consistently from the time the repair of the items is completed until the loaned items are collected by the manufacturer. The same repair reception number is consistently added to the data generated each time the status of the items in the care of the hospital changes, and to the data generated each time the status of the loaned items changes. This allows the current status of the items in the care of the hospital and the loaned items to be managed and prevented from being lost.

Once the manufacturer has completed repairs on the items in their care, the wholesaler will mediate the delivery of the repaired items to the hospital. At the same time, the wholesaler will mediate the return of the items loaned to the hospital to the manufacturer. This will prevent the loss of the items in their care and loaned to the hospital.

(Hardware configuration)
2 is a block diagram showing a hardware configuration of a management device 1 according to an embodiment, which is owned by a wholesaler that operates such an intermediary business. As the management device 1, in addition to a desktop personal computer, a notebook personal computer or a tablet personal computer can be used. Also, as the management device 1, a portable information processing device such as a PDA (Personal Digital Assistant) device or a smartphone can be used. The management device 1 includes a storage unit 2, a control unit 3, a communication interface unit 4 and an input/output interface unit 5.

The communication interface unit 4 is connected to a network, such as a wide area network such as the Internet or a private network such as a LAN (Local Area Network).

An input device 6 and an output device 7 are connected to the input/output interface unit 5. A monitor device (including a home television) can be used as the output device 7. The input device 6 can be a keyboard device, a mouse device, a microphone device, or a monitor device that works with a mouse device to realize a pointing device function.

The storage unit 2 may be, for example, a storage device such as a ROM (Read Only Memory), a RAM (Random Access Memory), a HDD (Hard Disk Drive), or an SSD (Solid State Drive). The storage unit 2 stores a repair reception database (repair reception DB) 11, an equipment management database (equipment management DB) 12, and a management program.

Repair reception DB11 stores repair data for items requested for repair by the hospital. This repair data is assigned a unique repair reception number, which is the same reception number that is used throughout the entire process from when the repair of the item is completed until it is handed over to the hospital. Status information indicating the current state of the item is also assigned to the repair data. This status information is updated according to changes in the state of the item.

Equipment management DB12 stores equipment management data for loaned items loaned to hospitals by manufacturers. This equipment management data is assigned the same repair reception number as the repair reception number assigned to the item in hand. This allows the items in hand for which repairs have been requested by the hospital and the loaned items loaned to the hospital while the items in hand are being repaired to be associated with each other via the same repair reception number. In addition, status information indicating the current state of the loaned items is added to the equipment management data. This status information is updated according to changes in the state of the loaned items.

(Functional configuration)
Next, the control unit 3 executes the management program stored in the storage unit 2 , thereby functioning as an input processing unit 21 , a display control unit 22 , and a label production control unit 23 .

The input processing unit 21 is an example of a stored item management information generation unit and a loaned item management information generation unit. The input processing unit 21 generates repair data based on information about stored items input by the business operator and stores the data in the repair reception DB 11. The input processing unit 21 also generates equipment management data based on information about loaned items input by the business operator and stores the data in the equipment management DB 12.

The display control unit 22 displays, via the output device 7, a repair reception inquiry screen, which is a list screen of accepted deposited items and loaned items, and a repair status inquiry screen showing the detailed status of the loaned item specified on the repair reception inquiry screen. The label issuance control unit 23 controls the printing device, which is an example of the output device 7, to print the repair reception number on sticker paper to be affixed to the deposited items. By attaching stickers with the repair reception number printed on them to the deposited items and managing them, the loss of deposited items can be significantly reduced.

(Product management operation)
Next, Fig. 3 to Fig. 6 are diagrams showing the flow from the beginning to the end of the management operation in the management device of the embodiment. Fig. 7 is a diagram showing the types of status information attached to the current status of the deposited items, and Fig. 8 is a diagram showing the types of status information attached to the current status of the loaned items. Furthermore, Fig. 9 to Fig. 12 are diagrams showing repair data or equipment management data that is generated or updated at each stage of the management operation.

First, in FIG. 3, when a repair request is received from a hospital, the business operator operates the input device 6 to input detailed information of the received repair request. The input processing unit 21 generates repair data shown in FIG. 9(a) in response to the input operation of the business operator and stores it in the repair reception DB 11 (step S1). As illustrated in FIG. 9(a), the repair data includes the repair reception number, facility information (facility code and facility name), item information (product code, product name and lot number), base arrival date (the date the item received from the hospital arrived at the wholesaler), and manufacturer shipping instruction date. In addition, the repair data includes the manufacturer shipping date (the date the loaned item was shipped from the manufacturer to the hospital), manufacturer arrival date, repair completion date, manufacturer shipping date (the date the item received after repair was shipped from the manufacturer), and base arrival date (the date the item received after repair was arrived at the wholesaler). In addition, the repair data includes the facility shipping instruction date and the facility shipping date.

In the example of Figure 9(a), the repair reception number is "SR001". This repair reception number is a unique reception number that is added by automatic serial numbering or manually input by the business operator. The same repair reception number is used consistently until the repair of the item is completed. Also, Figure 9(b) shows equipment management data for loaned items loaned to the hospital by the manufacturer, and the same repair reception number as the repair data is added to this equipment management data. This allows the loaned items requested for repair by the hospital and the loaned items loaned to the hospital while the loaned items are being repaired to be mutually associated.

Additionally, the status information added corresponds to the state of the item at that time. At the time of Figure 9(a), the repair request has just been received from the hospital, and the item to be repaired has not yet been received. Therefore, the status information added is "not yet arrived."

As shown in FIG. 7, the status information attached to the repair data includes "not yet arrived", "arrived at base", "manufacturer shipping instructions", "shipped from manufacturer", "arrived at manufacturer", "repair completed", "finished product shipped from manufacturer", "arrived at base on completion date", "finished product return shipping instructions", and "finished product return shipping". Each status information is assigned a status code in ascending order, for example, "not yet arrived" is assigned a status code of "1", "arrived at base" is assigned a status code of "2", "manufacturer shipping instructions" is assigned a status code of "3", etc. The status information of the repair data is updated to the corresponding status information each time depending on the condition of the item in the care.

Next, the business operator arranges with the manufacturer for a loaner item (loaner) to be lent as a replacement for the item entrusted to him by the hospital, and operates the input device 6 to input information about the arranged loaner item. In response to the input operation of the business operator, the input processing unit 21 generates the equipment management data shown in FIG. 9(b) and stores it in the equipment management DB 12 (step S2).

As shown in FIG. 9(b), the equipment management data includes an equipment management number, loaner information (product number, product name, and lot number), repair reception number, status information, arrangement date for the manufacturer company, base arrival date (date when the loaned item from the manufacturer company arrived at the wholesaler), and facility shipping instruction date when the wholesaler instructed the hospital to ship the loaned item. The equipment management data also includes a facility shipping date indicating the date when the loaned item was shipped from the wholesaler to the hospital, a base return date indicating the date when the loaned item was returned to the wholesaler, and a manufacturer shipping instruction date indicating the date when an instruction was given to deliver the loaned item returned from the hospital to the manufacturer company. The equipment management data also includes a manufacturer shipping date indicating the date when the loaned item returned from the hospital was delivered to the manufacturer company, and a manufacturer arrival date indicating the date when the loaned item returned from the hospital arrived at the manufacturer company.

In the example of FIG. 9(b), the equipment management number is "BK001". This equipment management number is a unique management number that is added automatically or manually entered by the business operator. The same equipment management number is used consistently from the time the repair of the entrusted item is completed until the loaned item is returned from the hospital to the manufacturer. Also, as shown in FIG. 9(b), a repair reception number that is the same as the corresponding repair reception number is added to the equipment management data. In this example, the repair reception number "SR001" is also added to the equipment management data. As a result, as described above, the entrusted item requested for repair by the hospital and the loaned item that is loaned to the hospital while the entrusted item is being repaired are mutually associated.

Status information corresponding to the state of the loaned item at that time is added to the status information. At the time of Figure 9 (b), the hospital has just requested repairs and the loaned item has been arranged with the manufacturer. Therefore, the status information "arrangement in progress" is added to the status information, which means that the loaned item is in the process of being arranged with the manufacturer. Note that the example in Figure 9 is an example where the loaned item was arranged with the manufacturer on "April 1, 2020 (arrangement date)".

As shown in FIG. 8, the status information attached to the equipment management data includes the following status information: "In Arrangement", "Arrival at Base", "Instruction to Ship from Facility", "Shipped from Facility", "Return to Base", "Instruction to Ship from Manufacturer", "Shipped from Manufacturer", and "Return to Manufacturer". Each status information is assigned a status code in ascending order, for example, "In Arrangement" is assigned a status code of "1", "Arrival at Base" is assigned a status code of "2", "Instruction to Ship from Facility" is assigned a status code of "3", etc. The status information in the equipment management data is updated to the corresponding status information each time depending on the condition of the loaned item.

Next, when the loaned goods (loans) arranged with the manufacturer company arrive at the wholesaler, the business operator inputs information about the loaned goods that have arrived into the equipment management data (HT equipment arrival input). In response to the input operation of the business operator, the input processing unit 21 updates the equipment management data stored in the equipment management DB 12 as shown in FIG. 9(c) (step S3).

The example in Figure 9(c) shows that the loaned item "SK001" arranged on "April 1, 2020" was delivered to the wholesaler from the manufacturer on "April 2, 2020", and the status information in the equipment management data was updated from "In Arrangement" to "Arrived at Base." Note that the "base" in this example is the wholesaler.

Next, the business operator issues a loaner facility shipping instruction to deliver the loaned items received from the manufacturer to the hospital. In response to the input operation of the business operator, the input processing unit 21 updates the equipment management data stored in the equipment management DB 12 as shown in FIG. 9(d) (step S4).

The example in FIG. 9(d) shows an example in which the status information was updated from "Arrived at base" to "Shipment instruction to facility" on "April 3, 2020" as a result of a shipping instruction being given to deliver the loaned item to the hospital. Note that the "facility" in this example is a hospital.

Next, the loaned items are shipped from the wholesaler to the hospital by issuing a facility shipping instruction. When the shipment of the loaned items is complete, the business operator performs an HT equipment shipment input operation to indicate that the shipment of the loaned items from the wholesaler to the hospital has been completed. In response to the input operation of the business operator, the input processing unit 21 updates the equipment management data stored in the equipment management DB 12 as shown in FIG. 10(a) (step S5).

The example in Figure 10(a) shows an example in which the status information was updated from "Facility shipping instruction" to "Facility shipping" on "April 4, 2020" when a shipping instruction was given for the wholesaler to deliver the loaned items to the hospital.

Next, as shown in FIG. 4, when the shipped loaned item arrives at the hospital, the item requested for repair is removed from the hospital and delivered to the wholesaler. When the item arrives, the business operator prints the repair reception number as described with reference to FIG. 9(a). The label issuance control unit 23 reads the repair data stored in the repair reception DB in response to the business operator's printing operation, and controls the printing device, which is an example of the output device 7, to print the above-mentioned repair reception number included in the repair data on a sticker sheet (step S6: label issuance). The business operator then attaches the sticker sheet on which the repair reception number is printed to the item (attaching a label). This allows the item to be managed by attaching a unique visible number, and prevents loss, etc.

On the sticker paper, only the repair reception number may be printed, or other information such as the date of receipt and the name of the hospital where the repair request was made may be printed along with the repair reception number.

Next, the business operator performs an HT repair arrival input operation to indicate that the entrusted item has arrived at the wholesaler. In response to the input operation of the business operator, the input processing unit 21 updates the repair data stored in the repair reception DB 11 as shown in FIG. 10(b) (step S7).

The example in FIG. 10(b) shows that the status information was updated from "Shipped from facility" to "Arrived at base" on "April 5, 2020" because the item for which repair was requested arrived at the wholesaler.

Next, the business operator performs a repair reception instruction input operation, which is an instruction to ship the item to the manufacturer. In response to the input operation of the business operator, the input processing unit 21 updates the repair data stored in the repair reception DB 11 as shown in FIG. 10(c) (step S8).

The example in FIG. 10(c) shows that on "April 6, 2020," an instruction was given to ship the item for which a repair request was made to the manufacturer. As a result, the status information is updated from "Arrived at base" to "Manufacturer's shipping instruction."

Next, the business operator ships the item to the manufacturer and performs an HT repair shipment input operation to indicate that the item has been shipped to the manufacturer. In response to the input operation by the business operator, the input processing unit 21 updates the repair data stored in the repair reception DB 11 as shown in FIG. 10(d) (step S9).

The example in FIG. 10(d) shows an example in which the status information is updated from "manufacturer shipping instruction" to "shipped by manufacturer" by shipping a product that has been requested for repair to the manufacturer on "April 7, 2020."

Next, when the consignment shipped from the wholesaler arrives at the manufacturer, when repairs on the consignment that arrived at the manufacturer are completed, when the consignment after repairs are shipped from the manufacturer, and when the consignment after repairs shipped from the manufacturer arrives at the wholesaler, the business operator performs the corresponding input operations.

When an input operation is performed by the business operator indicating that the product shipped from the wholesaler has arrived at the manufacturer, the input processing unit 21 updates the date of arrival at the manufacturer of the repair data stored in the repair reception DB 11 to "April 8, 2020" and updates the status information from "Shipped from manufacturer" to "Arrived at manufacturer," as shown in FIG. 11(a).

In addition, when the business operator performs an input operation indicating that repairs of the item that has arrived at the manufacturer company have been completed, the input processing unit 21 updates the repair completion date of the repair data stored in the repair reception DB11 to "April 9, 2020" and updates the status information from "Arrived at manufacturer" to "Repair completed" as shown in FIG. 11 (b).

In addition, when the business operator performs an input operation indicating that the repaired item has been shipped from the manufacturer, the input processing unit 21 updates the manufacturer shipping date of the repair data stored in the repair reception DB 11 to "April 10, 2020" and updates the status information from "repair completed" to "finished product shipped by manufacturer" as shown in FIG. 11 (c).

In addition, when the business operator performs an input operation indicating that the repaired product shipped from the manufacturer has arrived at the wholesaler, the input processing unit 21 updates the arrival date at the base of the repair data stored in the repair reception DB11 to "April 11, 2020" as shown in FIG. 11 (d), and updates the status information from "Finished product shipped from manufacturer" to "Finished product arrived at base" (FIG. 5: step S10).

Next, the business operator performs a finished product return shipping instruction operation, which is an instruction to the hospital to return the item that has been repaired. When this operation is performed, the input processing unit 21 changes the facility shipping instruction date of the repair data stored in the repair reception DB11 to "April 12, 2020" as shown in FIG. 12(a), and updates the status information from "Finished product arrival at base" to "Finished product return shipping instruction" (step S11).

Next, the business operator ships the repaired item to the hospital and performs the HT repair shipment input operation. When this input operation is performed, the input processing unit 21 changes the facility shipment date of the repair data stored in the repair reception DB 11 to "April 13, 2020" as shown in FIG. 12(b), and updates the status information from "Finished product return shipment instruction" to "Finished product return shipment" (step S12).

Next, when the repaired items are returned to the hospital, the wholesaler removes the loaned items from the hospital. When the loaned items are removed, the business operator performs an HT equipment arrival operation to indicate that the loaned items have been removed from the hospital. When this operation is performed, the input processing unit 21 changes the base return date of the equipment management data stored in the equipment management DB 12 to "April 14, 2020" as shown in FIG. 12(c), and updates the status information from "Finished product return shipment" to "Return to base" (step S13).

Next, the business operator performs a loaner manufacturer shipping instruction operation, which is an instruction to ship the loaned items returned from the hospital to the manufacturer company. When this operation is performed, the input processing unit 21 changes the manufacturer shipping instruction date of the equipment management data stored in the equipment management DB 12 to "April 15, 2020" as shown in FIG. 12 (d), and updates the status information from "return to base" to "manufacturer shipping instruction" (step S14).

As a result, the loaned items are shipped from the wholesaler to the manufacturer. The business operator performs an HT equipment shipment input operation to indicate that the loaned items have been shipped to the manufacturer. When this input operation is performed, the input processing unit 21 changes the manufacturer shipment date of the equipment management data stored in the equipment management DB 12 to "April 16, 2020" as shown in FIG. 12 (e), and updates the status information from "Manufacturer shipment instruction" to "Manufacturer shipment" (step S15).

Finally, when the loaned item shipped from the wholesaler arrives at the manufacturer, the business operator performs the loaned item return input operation. When this loaned item return input operation is performed, the input processing unit 21 changes the date of arrival at the manufacturer in the equipment management data stored in the equipment management DB 12 to "April 17, 2020" as shown in FIG. 12 (f), and updates the status information from "Shipped from manufacturer" to "Returned from manufacturer."

This completes the management of the stored and loaned items that are transported between hospitals and manufacturers via the wholesaler. By updating the status information each time the state of the stored and loaned items changes in this way, and also updating the date of the state change, the current state of the stored and loaned items can be easily managed and inconveniences such as loss can be prevented. In addition, a sticker with a repair reception number printed on it is affixed to the stored items. This allows the person handling the stored items to visually recognize the repair reception number when handling the stored items, preventing inconveniences such as loss and incorrect repairs.

(Status display operation)
Next, the management device 1 according to the embodiment can display the current status of the items in storage and loaned items by designating the repair reception number of the desired item in storage. When the business operator operates the display of the repair reception inquiry screen, the display control unit 22 shown in Fig. 2 displays the repair reception inquiry screen shown in Fig. 13(a) on the output device 7 (display unit). As shown in Fig. 13(a), the repair reception inquiry screen includes an input field for the desired repair reception number, a display number selection field for selecting the number of statuses of the items in storage and loaned items (loans) to be displayed, and a display field for the selected status.

The repair reception number for which the status is to be displayed can be specified by inputting the desired repair reception number in the repair reception number input field. It is also possible to input two repair reception numbers in the repair reception number input field and specify the display of the status between these two repair reception numbers.

The status display column displays a list of status information for the number of statuses selected in the selection column for the number of statuses to display. The example in Figure 13(a) is an example of a list of "all" status information corresponding to the repair reception number entered in the input column. Figure 13(b) is a specific example of this status information displayed in a list. As shown in Figure 13(b), the display control unit 22 displays only the repair data including the status information of the corresponding held items and the status information of the loaned items for each selected repair reception number in the status display column.

Repair data for held items includes repair reception numbers such as "SR001" and "SR002," product numbers such as "S001 Endoscope L001" and "S002 Ventilator L001," product names, and lot numbers, along with status information for held items (held item status) such as "Finished product shipping instructions" or "Shipped from manufacturer." In contrast, information for loaned items only displays status information for loaned items (loaner status) that corresponds to the repair reception number, such as "Shipped from facility" or "In preparation."

In other words, the display control unit 22 displays a lot of information about the held items on the repair reception inquiry screen, and as for information about loaned items, it only displays the status information of the loaned items. This makes it possible to efficiently display the status information of both the held items and the loaned items within the limited display range of the "rows."

As explained using FIG. 8, the status information attached to the equipment management data is assigned a status code in ascending order, for example, "in order to arrange" is assigned a status code of "1", "arrived at base" is assigned a status code of "2", "instructions to ship to facility" is assigned a status code of "3", etc. For this reason, when multiple loaned items are loaned to one entrusted item and the status information of multiple loaned items is associated with one repair reception number, the display control unit 22 displays only the status information with the lowest status code.

In other words, when there are multiple pieces of status information to be displayed as the status information of loaned items, the display control unit 23 displays only the status information with the lowest status code. For example, when there are two pieces of status information to be displayed, "Arrival at base" with a status code of "2" and "Instructions to ship to facility" with a status code of "3", only the status information with the lower status code, "Arrival at base" with a status code of "2", is displayed. This allows the status information of the entrusted items and loaned items to be displayed together in a limited display range of one line, preventing the inconvenience of the status information of the loaned items being displayed in a cumbersome format.

Next, on the repair reception inquiry screen, as described above, repair data including status information is displayed for the entrusted items, whereas only status information is displayed for the loaned items. When the business operator performs an operation on this repair reception inquiry screen specifying the display of detailed information on the loaned items, the display control unit 22 displays a repair status inquiry screen as shown in FIG. 14(a), in which the detailed information on the loaned items is displayed. FIG. 14(b) is a specific example of detailed information on the loaned items. As shown in FIG. 14(b), the display control unit 22 displays equipment management data including the repair reception number, equipment management number, product name, status, inventory location, date of arrangement, date of arrival at the base, date of shipment from the facility, etc., as detailed information on the loaned items. This allows the detailed information on the loaned items to be recognized, and prevents inconveniences such as loss of the loaned items.

(Effects of the embodiment)
As is clear from the above description, the management device 1 of the embodiment issues a repair reception number to the item in hand and affixes a label (sticker) to the repair reception number. In addition, the receipt and shipment of the item in hand is managed by status. In addition, the receipt and shipment of loaned items (loans) is managed by status. This allows the current status of the items in hand and loaned items to be recognized by status, and prevents inconveniences such as loss of the items in hand and loaned items.

In addition, because the incoming and outgoing shipments and inventory status of entrusted and loaned items can be tracked, any discrepancies with the actual inventory can be confirmed. This also helps prevent inconveniences such as the loss of entrusted and loaned items.

[Contribution to the United Nations-led Sustainable Development Goals (SDGs)]
The above-described embodiment can contribute to improving business efficiency and promoting appropriate management decisions by companies, thereby contributing to goals 8 and 9 of the SDGs.

The above-described embodiment can also contribute to reducing waste and promoting paperless and electronic systems, thereby contributing to SDGs goals 12, 13, and 15.

The above-described embodiment can also contribute to strengthening control and governance, making it possible to contribute to Goal 16 of the SDGs.

[Other embodiments]
The present invention may be embodied in various different embodiments other than those described above within the scope of the technical concept set forth in the claims.

For example, among the processes described in the embodiments, all or part of the processes described as being performed automatically can be performed manually, or all or part of the processes described as being performed manually can be performed automatically using a known method.

In addition, the processing procedures, control procedures, specific names, registered data for each process, information including parameters such as search conditions, screen examples, and database configurations shown in this specification and drawings may be changed as desired unless otherwise specified.

In addition, with regard to the management device 1, each component shown in the figure is a functional concept, and does not necessarily have to be physically configured as shown in the figure.

For example, the processing functions of the management device 1, particularly the processing functions performed by the control unit, may be realized in whole or in part by a CPU and a program interpreted and executed by the CPU, or may be realized as hardware using wired logic. The program is recorded on a non-transient computer-readable recording medium that contains programmed instructions for causing the information processing device to execute the processes described in the embodiments, and is mechanically read by the management device 1 as necessary. That is, a computer program is recorded in a storage unit such as a ROM or HDD (Hard Disk Drive) for working with the OS to give instructions to the CPU and perform various processes. This computer program is executed by being loaded into RAM, and works with the CPU to form the control unit.

This computer program may also be stored in an application program server connected to the management device 1 via any network, and all or part of it may be downloaded as needed.

The management program for executing the processes described in the embodiments may be stored in a non-transitory computer-readable recording medium, or may be configured as a program product. Here, the term "recording medium" includes any "portable physical medium" such as a memory card, a Universal Serial Bus (USB) memory, a Secure Digital (SD) card, a flexible disk, a magneto-optical disk, a ROM, an Erasable Programmable Read Only Memory (EPROM), an Electrically Erasable and Programmable Read Only Memory (EEPROM (registered trademark)), a Compact Disk Read Only Memory (CD-ROM), a Magneto-Optical Disk (MO), a Digital Versatile Disk (DVD), and a Blu-ray (registered trademark) Disc.

A "program" is a data processing method written in any language or description method, and may be in any format, such as source code or binary code. Note that a "program" is not necessarily limited to a single configuration, but also includes a distributed configuration consisting of multiple modules or libraries, and a program that works in conjunction with a separate program, such as an OS, to achieve its function. Note that the specific configuration and reading procedure for reading a recording medium in each device shown in the embodiments, as well as the installation procedure after reading, can use well-known configurations and procedures.

The various databases stored in the memory unit are storage devices such as RAM, ROM, etc., fixed disk devices such as hard disks, flexible disks, and optical disks, and store various programs, tables, databases, and web page files used for various processes and providing websites.

The management device 1 may be configured as an information processing device such as a known personal computer or workstation, or may be configured as the information processing device to which any peripheral device is connected. The management device 1 may also be realized by implementing software (including programs or data, etc.) that causes the device to realize the processing described in the embodiment.

Furthermore, the specific form of distribution and integration of the devices is not limited to that shown in the figures, and all or part of them can be functionally or physically distributed and integrated in any unit depending on various additions or functional loads. In other words, the above-mentioned embodiments can be implemented in any combination, or the embodiments can be implemented selectively.

The present invention is useful in businesses that accept items from customers and lend them replacement items in return.

REFERENCE SIGNS LIST 1 Management device 2 Storage unit 3 Control unit 4 Communication interface unit 5 Input/output interface unit 6 Input device 7 Output device 11 Repair reception database 12 Equipment management database 21 Input processing unit 22 Display control unit 23 Label printing control unit

Claims (6)

A management device including a control unit , which manages items received from customers and items to be lent to the customers who have received the items,
The control unit is
a stored item management information generating unit which generates stored item status information indicating the state of the stored item each time the state of the stored item changes until the stored item received from the customer is returned to the customer by input processing of an input operation of a business operator, and stores the generated stored item management information in a storage unit, the information including a reception number which is used consistently from the time the stored item is received from the customer, the time the stored item is returned to the customer, and the time the loaned item loaned to the customer is returned to the owner of the loaned item;
a loaned item management information generation unit that generates loaned item status information indicating the status of the loaned item and loaned item management information including a reception number that is the same as the reception number included in the deposit management information, each time the status of the loaned item loaned to the customer changes by inputting and processing an input operation of a business operator, and stores the generated information in the storage unit;
a display control unit that displays a first inquiry screen on a display unit, the first inquiry screen showing the status of the deposited items and the loaned items having the same reception number, based on the deposited items management information and the loaned items management information;
when the loaned item management information of a plurality of loaned items is associated with the deposited item management information of the deposited items having the same reception number, the display control unit selects the loaned item management information including the loaned item status information having the lowest status code set in ascending order for each of the loaned item status information, and displays it on the first inquiry screen;
A management device comprising : The control unit is
Further comprising a label printing control unit that controls printing of at least the reception number on a sticker sheet to be affixed to the checked item;
The management device according to claim 1 . when a detail display operation is performed on the first inquiry screen, the display control unit displays a second inquiry screen on the display unit, the second inquiry screen indicating details of the loaned item management information corresponding to the reception number specified by the detail display operation;
3. The management device according to claim 1 or 2 , The status information of the stored goods and the status information of the loaned goods are information indicating the arrival or shipment, instructions, or progress of repairs or processing of the stored goods or the loaned goods at a specified location;
The management device according to claim 1 , wherein the management device further comprises: A method for managing a management device that includes a control unit and manages items received from a customer and items lent to the customer who has received the items, comprising:
a stored item management information generation step in which a stored item management information generation unit of the control unit processes input operations of a business operator to generate stored item status information indicating the state of the stored item each time the state of the stored item changes until the stored item received from the customer is returned to the customer, and the generated stored item management information includes a reception number that is used consistently from the time the stored item is received from the customer, the time the stored item is returned to the customer, and the time the loaned item loaned to the customer is returned to the owner of the loaned item, and stores the generated stored item management information in a memory unit;
a loaned item management information generation step in which a loaned item management information generation unit of the control unit processes input operations of a business operator to generate loaned item status information indicating the state of the loaned item and loaned item management information including a reception number that is the same as the reception number included in the deposit management information, each time the state of the loaned item loaned to the customer changes, and stores the generated information in the storage unit;
A display control step in which a display control unit displays a first inquiry screen on a display unit, the first inquiry screen showing the status of the deposited items and the loaned items having the same reception number, based on the deposited items management information and the loaned items management information;
In the display control step, when the loaned item management information of a plurality of loaned items is associated with the deposited item management information of the deposited items having the same reception number, the loaned item management information including the loaned item status information having the lowest status code set in ascending order for each of the loaned item status information is selected and displayed on the first inquiry screen;
A management method characterized by : A management program that causes a computer of a management device that manages items received from customers and items to be lent to the customers who have received the items to function as a control unit ,
The computer that functions as the control unit,
a stored item management information generating unit which generates stored item status information indicating the state of the stored item each time the state of the stored item changes until the stored item received from the customer is returned to the customer by input processing of an input operation of a business operator, and stores the generated stored item management information in a storage unit, the information including a reception number which is used consistently from the time the stored item is received from the customer, the time the stored item is returned to the customer, and the time the loaned item loaned to the customer is returned to the owner of the loaned item;
a loaned item management information generation unit that generates loaned item status information indicating the status of the loaned item and loaned item management information including a reception number that is the same as the reception number included in the deposit management information, each time the status of the loaned item loaned to the customer changes by inputting and processing an input operation of a business operator , and stores the generated information in the storage unit;
functioning as a display control unit that displays on a display unit a first inquiry screen showing the status of the deposited items and the loaned items having the same reception number based on the deposited item management information and the loaned item management information;
when the loaned item management information of a plurality of loaned items is associated with the deposited item management information of the deposited items having the same reception number, the display control unit selects the loaned item management information including the loaned item status information having the lowest status code set in ascending order for each of the loaned item status information, and displays it on the first inquiry screen;
A management program that features:

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