JP7597888B2 - Information processing device, information processing method, and information processing program - Google Patents

Description

The present invention relates to an information processing device, an information processing method, and an information processing program.

Recently, there has been an increasing demand for automated application operations, known as RPA (Robotic Process Automation). Such RPA has an automation tool for automating operations. Specifically, multiple operations performed by a user are registered (defined), and by executing the registered operations, the second and subsequent times of standardized operations can be easily executed.

The background to this is that, due to movements such as work style reform, there is a desire to promote the automation of routine tasks. Definitions are required for the automated operation of applications, and there is a demand for ease of creating such definitions and flexibility in the automated operation. For example, Patent Document 1 is an example of a conventional system that uses RPA.

JP 2020-9279 A

However, Patent Document 1 does not mention anything about being able to continue an automatic operation even if an unexpected confirmation or warning message is displayed during the automatic operation, about being able to prevent the continued input of incorrect data, or about creating and maintaining the definition of an automatic operation at low cost.

The present invention has been made in consideration of the above, and aims to provide an information processing device, information processing method, and information processing program that allow an operation to be continued even if an unexpected confirmation or warning message is displayed during automatic operation, that can prevent the continuation of unauthorized data input, and that can create and maintain automatic operation definitions at low cost.

In order to solve the above-mentioned problems and achieve the object, the present invention provides an information processing device having a control unit, characterized in that the control unit has a detection means for detecting the appearance of a message during automatic operation of an automatic operation means that executes an automatic operation on a message according to a definition that specifies a series of operations, a determination means for determining the content of the detected message, and an automatic response means for automatically responding according to the determined content of the message.

According to one aspect of the present invention, the automatic operation may be an automatic operation based on RPA (Robotic Process Automation).

Furthermore, according to one aspect of the present invention, if the determination means determines that the content of the message is a confirmation or warning message, the automatic response means may automatically respond and continue processing.

According to one aspect of the present invention, if the determination means determines that the content of the message is an error message, the automatic operation may be terminated.

According to one aspect of the present invention, the storage unit may include a master in which a response is set for each message content, and the automatic response means may automatically provide a response based on the settings of the master.

According to one aspect of the present invention, when setting the master answer, it may be possible to specify, as properties, one or more combinations of title, icon, and background color, and conditions for exact or partial match.

According to one aspect of the present invention, the application may be a business application.

In order to solve the above-mentioned problems and achieve the object, the present invention provides an information processing method executed by an information processing device having a control unit, characterized in that it includes a detection step of detecting the appearance of a message during automatic operation of an automatic operation means that executes automatic operations on an application according to a definition that specifies a series of operations, executed by the control unit, a determination step of determining the content of the detected message, and an automatic response step of automatically responding according to the determined content of the message.

In order to solve the above-mentioned problems and achieve the object, the present invention is characterized in that the information processing program is executed by an information processing device having a control unit, and the information processing program executes, in the control unit, a detection step of detecting the appearance of a message during automatic operation of an automatic operation means that executes automatic operations on an application according to a definition that specifies a series of operations, a determination step of determining the content of the detected message, and an automatic response step of automatically responding according to the determined content of the message.

The present invention has the following advantages: it allows the user to continue an automatic operation even if an unexpected confirmation or warning message is displayed during the automatic operation, it prevents the user from continuing to input incorrect data, and it makes it possible to create and maintain automatic operation definitions at low cost.

FIG. 1 is a diagram showing an example of an operation definition. FIG. 2 is a diagram showing an example of a message box. FIG. 3 is a diagram showing an example of a tool tip. FIG. 4 is a diagram showing an example of a message area. FIG. 5 is a diagram for explaining various messages. FIG. 6 is a diagram showing an example of a business system for registering product shipping information. FIG. 7 is a diagram showing an example (an example of a business system) in which multiple definitions are required depending on the appearance timing of a message. FIG. 8 is a diagram showing a processing image of this embodiment. FIG. 9 is a block diagram showing an example of a configuration of an information processing device according to the present embodiment. FIG. 10 is a diagram for explaining an example of detecting and determining an automatic operation and a message for setting values in the items A, B, and C of a box, and performing an automatic response. FIG. 11 is a flow diagram showing the detailed process of the automatic reply process. FIG. 12 shows the search dialog. FIG. 13 is a diagram for explaining the reply method determination and message management method. FIG. 14 is a diagram for explaining the pre-operation verification. FIG. 15 is a diagram for explaining the effect of the present invention.

Below, an embodiment of an information processing device, an information processing method, and an information processing program according to the present invention will be described in detail with reference to the drawings. Note that the present invention is not limited to the embodiment.

[1. Overview]
Recently, there has been an increasing demand for automated application operations, known as Robotic Process Automation (RPA). This is due to the movement towards work style reform and other trends, which has led to a desire to promote the automation of routine tasks.

Such RPA has an automation tool for automating operations. Specifically, multiple operations performed by a user are registered (defined) and then executed, allowing the second and subsequent times of standardized operations to be easily executed.

In this type of RPA, user definition is required, and there is a demand for ease of creating definitions and flexibility in automated operation.

Figure 1 shows an example of an operation definition. In the example of the operation definition in Figure 1, the contents are as follows for the business system: (1) set a value to A, (2) set a value to B, and (3) set a value to C.

Messages are essential in business. Business systems generally display some sort of message to users. It is not realistic to eliminate messages from a system that is operated manually. Systems that are the subject of automated operation are basically systems that were originally operated manually, and are similar to this.

There are various media for messages sent by business systems. One characteristic of business systems is that messages may be output from applications to users. Main message media include message boxes (dialogs), message area tooltips, error pages, etc., but the present invention is not limited to these.

Messages can also be divided into those that require a response from the system user and those that do not. In this embodiment, the following items will be used as examples of the medium for each message. An item that issues a message that requires a response from the user is called a message box. An item that issues a message that does not require a response from the user is called a tool tip or message area. Figure 2 is a diagram showing an example of a message box. Figure 3 is a diagram showing an example of a tool tip. Figure 4 is a diagram showing an example of a message area.

Messages that applications send come in a variety of patterns and timing. Below are examples of messages that ask the user for a response and messages that do not. Additionally, messages that ask for a response can be further classified into three types based on the purpose of the message.

Figure 5 is a diagram to explain various types of messages, showing examples of messages that ask the user for a response (also showing example responses) and examples of messages that do not ask the user for a response.

Figure 5 (A) shows an example of a confirmation message (a message intended mainly to ask the user for confirmation). For example, the first line contains the system name "Order Entry", the item name "Register button", an example message "Register. Are you sure?", and an example answer "Yes or No".

Figure 5 (B) shows a warning message (a message that appears when there is no problem with registration, etc., but is displayed primarily to prevent input errors). For example, the first line shows the system name "Order Entry", the item name "Quantity of Orders", an example message "Exceeds inventory quantity", and an example response "OK".

Figure 5 (C) shows an error message (a message that alerts you to a problem that prevents the system from continuing). For example, the first line shows the system name "Order Entry", the item name "Register Button", an example message "Required input field is blank", and an example answer "OK".

Figure 5 (D) shows an example of an error message (a message that alerts the user to a problem that will prevent the system from continuing) as an example of a message that does not require a response from the user. For example, the first line shows the system name "Order Entry", the item name "Number of Orders", and an example message "Please enter a number".

When an application is operated automatically, the input value is checked, and a message may or may not be displayed. When an application is operated automatically, the input value is generally read from Excel or similar (not limited to Excel, but also data files such as csv, txt, and XML). Therefore, the input value can be changed even with the same definition, but depending on the application, the input value will be checked and the presence or absence of a message will change.

Figure 6 is a diagram showing an example of a business system that registers product shipping information. In Figure 6, the number of products to be shipped is entered in item A. For example, if the value of A is set to "10", the screen will not change. On the other hand, if the value of A is set to "100", a warning message box will appear on the screen.

The automated operation tools described above have the following issues (1) to (3).

(1) An unexpected message causes the automated operation to behave incorrectly.
Automated operation tools can become inoperable and stop due to unexpected messages. On the other hand, there is a risk that the operation screen will continue even if an error is displayed, resulting in the creation of invalid data. Therefore, the detection and discrimination of messages is an issue.

(2) The amount of definition increases depending on the response pattern to a message.
There are many messages that business systems can send, and the answers change accordingly. Since automated operation tools only execute defined operations, depending on the input values, it may be necessary to create separate definitions for each answer pattern for a single program.

Figure 7 is a diagram showing an example (an example of a business system) in which multiple definitions are required depending on the timing of the message appearance. In the example of the business system in Figure 7, items A and B are items that issue a warning message when a value above a certain level is entered. In this case, it is necessary to define the following: Definition 1: Set A to value "10", set B to value "10", set a value in the next item, ... Definition 2: Set A to value "100", reply OK to the message, set B to value "10", set a value in the next item, ... Definition 3: Set A to value "10", set B to value "100", reply OK to the message, set a value in the next item, ... Definition 4..., and multiple definitions are required.

(3) It is necessary to determine which definition to use depending on the input value.
As the number of definitions increases, it becomes necessary to manage input values and their corresponding definitions, which may lead to increased costs during use and errors in determining which definitions to use.

In order to solve these problems (1) to (3), in this embodiment, during automatic operation, a message is detected and judged before screen operation processing, and an automatic response is made. More specifically, (1) during automatic operation of an application by RPA, the appearance of a message such as a warning or error is detected, (2) the content of the detected message is judged, and (3) a preset response is automatically made. FIG. 8 is a diagram showing an example of a processing image of this embodiment. In FIG. 8, the appearance of a message box is monitored, and when a value is set to A, if a message box does not appear, the process proceeds to the next process of setting the value of B, and if a message box appears, an automatic response is made so that the message box disappears, and it is possible to move on to the next operation. This eliminates the need to branch the definition depending on the presence or absence of a message box.

According to this embodiment, (1) even if an unexpected warning is displayed during automatic operation, the operation can continue. (2) Incorrect operations caused by automatic operation can be avoided. Specifically, automatic operation can be stopped by detecting an error message or the like, and the continuation of incorrect data entry can be prevented. (3) Automatic operation definitions can be created and maintained at low cost. Specifically, response patterns can be managed and implemented separately from the automatic operation definition. This can reduce the complexity of definitions and management costs.

2. Configuration
The configuration of the information processing device 100 according to this embodiment will be described with reference to Fig. 9. Fig. 9 is a block diagram showing an example of the configuration of the information processing device 100 according to this embodiment.

The information processing device 100 is a commercially available desktop personal computer. Note that the information processing device 100 is not limited to a stationary information processing device such as a desktop personal computer, but may be a portable information processing device such as a commercially available notebook personal computer, a PDA (Personal Digital Assistant), a smartphone, or a tablet personal computer.

As shown in FIG. 9, the information processing device 100 includes a control unit 102, a communication interface unit 104, a storage unit 106, and an input/output interface unit 108. Each unit included in the information processing device 100 is connected to be able to communicate with each other via any communication path.

The communication interface unit 104 communicatively connects the information processing device 100 to the network 300 via a communication device such as a router and a wired or wireless communication line such as a dedicated line. The communication interface unit 104 has a function of communicating data with other devices via the communication line. Here, the network 300 has a function of connecting the information processing device 100 and the server 200 so that they can communicate with each other, and is, for example, the Internet or a LAN (Local Area Network). Note that the data stored in the memory unit 106 described later may be stored in the server.

An input device 112 and an output device 114 are connected to the input/output interface unit 108. The output device 114 may be a monitor (including a home television), a speaker, or a printer. The input device 112 may be a keyboard, a mouse, a microphone, or a monitor that works with a mouse to achieve a pointing device function. In the following, the output device 114 may be referred to as the monitor 114, and the input device 112 may be referred to as the keyboard 112 or the mouse 112. Furthermore, the operation performed by the user on the screen (GUI, etc.) of the output device (monitor) 114 using the input device 112 may be referred to simply as "user operation".

The storage unit 106 stores various databases, tables, files, and the like. The storage unit 106 records computer programs that work in cooperation with the OS (Operating System) to give instructions to the CPU (Central Processing Unit) to perform various processes. As the storage unit 106, for example, a memory device such as a RAM (Random Access Memory) or a ROM (Read Only Memory), a fixed disk device such as a hard disk, a flexible disk, an optical disk, and the like can be used.

The memory unit 106 includes a definition file 106a and a master 106b. The definition file 106a is for storing definitions that stipulate a series of operations for the automatic operation unit 102a to automatically operate the business system (business application) 102e. The master 106b is for storing data that the automatic response unit 102d refers to when making an automatic response.

The control unit 102 is a CPU or the like that performs overall control of the information processing device 100. The control unit 102 has an internal memory for storing control programs such as an OS, programs that define various processing procedures, required data, etc., and executes various information processing based on these stored programs. In terms of functional concept, the control unit 102 includes an automatic operation unit 102a, a detection unit 102b, a determination unit 102c, an automatic response unit 102d, and a business system (business application) 102e.

The automatic operation unit 102a, the detection unit 102b, the judgment unit 102c, and the automatic response unit 102d are incorporated into the RPA described above to perform automatic operation, and to detect, judge, and automatically respond to messages. The control unit 102 that executes business applications stored in the memory unit 106 is conceptually referred to as the "business system 102e" in terms of function. In addition to being incorporated into RPA, it may also be incorporated into other automatic operation tools such as RDA (Robotic Desktop Automation).

The automatic operation unit 102a executes automatic operations on the business system 102e according to a definition that specifies a series of operations on the business system 102e, which is registered in the definition file 106a.

The detection unit 102b detects messages that appear while the automatic operation unit 102a is executing an automatic operation.

The determination unit 102c determines the content of the message detected by the detection unit 102b.

The automatic response unit 102d automatically responds with content preregistered in the master 106b, for example, depending on the content of the message determined by the determination unit 102c.

Business system 102e can use various business systems, for example, a business system that registers product shipping information.

3. Specific examples of processing
Specific examples of the processing performed by control unit 102 of information processing device 100 in this embodiment will be described with reference to FIGS.

In the following explanation, an automatic operation for setting values to the A, B, and C items of a box is explained as an example. Figure 10 is a diagram for explaining an example of an automatic operation for setting values to the A, B, and C items of a box, as well as detecting and determining messages and performing an automatic response.

Figure 10 (A) shows an example of a box. Figure 10 (B) shows the definition of the automatic operation executed by the automatic operation unit 102a, Figure 10 (C) shows a flow diagram of the entire RPA process, and Figure 10 (D) shows detailed processing of each set process.

In FIG. 10(C), the overall RPA process executes a process of setting a value to A (step S1), a process of setting a value to B (step S2), and a process of setting a value to C (step S3).

Details of the process for setting each value are shown in FIG. 10(D). FIG. 10(D) shows detailed processing for setting a value to A, but similar processing is performed for setting values to B and C. In FIG. 10(D), automatic response processing (step S11), processing for focusing on A (step S12), processing for verifying before operation of A (step S13), processing for inputting a value to A (step S14), and processing for moving focus to the next item (step S15) are performed.

Figure 11 is a flow diagram showing detailed processing of the automatic reply process (step S11) in Figure 10. In the automatic reply process, a message is judged before operation and appropriate processing is performed. Specifically, the judgment process is implemented before each screen operation process. This is because it is possible to enter a reply to a message within the definition, and so it is implemented before operation to prevent the automatic reply from replying first and the message in the definition from failing. For this reason, no automatic reply is executed for message replies within the definition. Also, if an error message is displayed, the automatic operation process is terminated. Furthermore, if a confirmation or warning message is displayed, an automatic reply is made and processing continues.

In FIG. 11, when the automatic reply process is started, the detection unit 102b first checks for the presence of a tooltip (step S21), and if there is a tooltip (step S21: Yes), the determination unit 102c determines the type of message (step S24), whereas if there is no tooltip (step S21: No), the process proceeds to step S22.

In step S24, if the type of message is an error message, the process ends; if the message is not an error, the process proceeds to step S22.

In step S22, the detection unit 102b checks whether a message area exists, and if a message area exists (step S22: Yes), the determination unit 102c determines the type of message (step S25), whereas if a message area does not exist (step S22: No), the process proceeds to step S23.

In step S25, if an error message is displayed, the process ends; if a non-error message is displayed, the process proceeds to step S23.

In step S23, the detection unit 102b checks for the presence of a dialogue other than that of the screen to be operated. If a dialogue other than that of the screen to be operated is present (step S23: "Yes"), the determination unit 102c determines the type of dialogue (step S26). On the other hand, if no dialogue other than that of the screen to be operated is present (step S23: "No"), the automatic reply process is terminated (step S31).

The reason the type of dialog is determined here is because the business system 102e has dialogs other than message boxes. For example, there is a search dialog as shown in FIG. 12. For this reason, the type of message is determined after the type of dialog is determined.

In step S26, if the type of the dialog is "other," the process ends (step S32), the subsequent set process is not performed, and the execution of the RPA itself is interrupted. On the other hand, if the type of the dialog is a message box, the determination unit 102c determines the type of the message (step S27).

If the message type is an error message in step S27, the process ends (step S32). On the other hand, if the message type is a message other than an error, the automatic response unit 102d determines the response method (step S28).

If the process is to be interrupted in step S28, the process is terminated (step S32). On the other hand, if a reply is to be made, the automatic reply unit 102d performs a pre-operation verification (step S29). In the pre-operation verification, it is verified whether the button to be pressed is operable. For example, when the setting is to press the OK button, if the OK button is not displayed, an error is generated.

If the pre-operation verification is NG in step S29, the process ends (step S32). On the other hand, if the pre-operation verification is OK, an automatic response is made (step S30). Since dialog boxes may appear repeatedly, the process returns to step S23 and the dialog boxes are re-evaluated.

Figure 13 is a diagram for explaining the reply method determination and message management method in step S28 of Figure 11. In Figure 13, in reply method determination, for example, a decision may be made as to whether to suspend processing or reply in accordance with individual settings (message management data) for each message registered in master 106b. For example, in the case of Yes/OK/No/Cancel, the set button is pressed (reply). In the case of Stop, an error log is issued and processing is suspended.

Figure 13 (A) is a diagram showing an example of message master management. Message management data as shown in Figure 13 (A) may be stored in master 106b. The message management data may include data on the message type, the specified item ID, the property ID, the property value, and the response content. For example, the first line contains the message type "Warning", the specified item ID "AAA_Mbox", the property ID "Text", the property value "This is XXX. Do you want to continue?", and the response content "Yes".

For messages that do not fall under the above categories, a default setting may be used. Examples of default settings include: Yes or OK: Press the displayed button of either "Yes" or "OK" (answer). No or Cancel: Press the displayed button of either "No" or "Cancel" (answer). In the case of Stop, an error log is output and processing is interrupted.

An example of message type classification will be described. In the example of master management, messages can be identified by exact match. Message classification can also be determined by the status of the following items: For example, message content (exact match, partial match), item title, item icon, item background color, etc. Figure 13 (B) is a diagram showing another example of message management data.

Figure 14 is a diagram for explaining the pre-operation verification of step S29 in Figure 11. In the pre-operation verification, a judgment process is performed before operating the screen to judge whether the item is in an operable state. Figure 14 illustrates an example of pressing the OK button. In the judgment process, first, it is judged whether the item exists (step S41), and if the item exists, the process is terminated (determined as NG). If the item does not exist, it is judged whether it is a hidden item (step S42), and if it is a hidden item, the process is terminated (determined as NG). If it is not a hidden item, it is judged whether it is a read-only item (step S43), and if it is a dedicated read item, the process is terminated (determined as NG). If it is not a dedicated read item, it is judged that it is in an operable state (determined as OK), and an automatic response of pressing the OK button (S30 in Figure 11) is performed.

As described above, according to this embodiment, the automatic operation unit 102a performs automatic operations on an application according to a definition that specifies a series of operations. During automatic operation, the automatic operation unit 102a is provided with a detection unit 102b that detects the appearance of a message, a determination unit 102c that determines the content of the detected message, and an automatic response unit 102d that automatically responds according to the determined content of the message. Therefore, even if an unexpected confirmation or warning message is displayed during automatic operation, the operation can be continued, and furthermore, the continuation of unauthorized data entry can be prevented. Furthermore, it becomes possible to create and maintain automatic operation definitions at low cost.

More specifically, the following effects (1) to (3) are achieved.
(1) Messages can be detected to prevent unauthorized operations through automated operations. By detecting messages before automatic operations, it is possible to prevent the application from stopping due to unexpected messages. In addition, errors that would normally prevent the application from continuing to operate can be identified from the messages. This makes it possible to prevent unauthorized operations and the creation of unauthorized data through automated operations.

(2) It is possible to create robots at low cost that can respond to various messages. For example, as shown in FIG. 15, the message type and the response to the message can be managed separately from the definition. This makes it possible to implement the program regardless of whether or not a message is present, and eliminates the need to create multiple definitions for one program.

(3) There is no longer a need to use different definitions depending on the input value. By eliminating the need to use different definitions, the cost of managing multiple definitions, as well as the labor costs and errors involved in using them, can be reduced.

4. Other embodiments
The present invention may be embodied in various different embodiments other than those described above within the scope of the technical concept set forth in the claims.

For example, among the processes described in the embodiments, all or part of the processes described as being performed automatically can be performed manually, or all or part of the processes described as being performed manually can be performed automatically using a known method.

In addition, the processing procedures, control procedures, specific names, registered data for each process, information including parameters such as search conditions, screen examples, and database configurations shown in this specification and drawings may be changed as desired unless otherwise specified.

Furthermore, with regard to the information processing device 100, each component shown in the figure is a functional concept, and does not necessarily have to be physically configured as shown in the figure.

For example, the processing functions of the information processing device 100, particularly the processing functions performed by the control unit 102, may be realized in whole or in part by a CPU and a program interpreted and executed by the CPU, or may be realized as hardware using wired logic. The program is recorded on a non-transient computer-readable recording medium that contains programmed instructions for causing the information processing device to execute the processes described in this embodiment, and is mechanically read by the information processing device 100 as necessary. That is, a computer program for giving instructions to the CPU in cooperation with the OS and performing various processes is recorded in a storage unit such as a ROM or HDD (Hard Disk Drive). This computer program is executed by being loaded into RAM, and cooperates with the CPU to form the control unit.

In addition, this computer program may be stored in an application program server connected to the information processing device 100 via any network, and it is also possible to download all or part of it as needed.

In addition, the program for executing the processing described in this embodiment may be stored on a non-transitory computer-readable recording medium, and may also be configured as a program product. Here, the term "recording medium" refers to a memory card, a USB (Universal Serial Bus) memory, a SD (Secure Digital) card, a flexible disk, a magneto-optical disk, a ROM, an EPROM (Erasable Programmable Read Only Memory), an EEPROM (registered trademark) (Electrically Erasable and Programmable Read Only Memory), a CD-ROM (Compact Disk Read Only Memory), an MO (Magneto-Optical disk), a DVD (Digital Versatile This includes any "portable physical media" such as a Blu-ray (registered trademark) Disc, and a Blu-ray (registered trademark) Disc.

A "program" is a data processing method written in any language or description method, and may be in any format, such as source code or binary code. Note that a "program" is not necessarily limited to a single configuration, but also includes a distributed configuration consisting of multiple modules or libraries, and a program that works in conjunction with a separate program, such as an OS, to achieve its function. Note that the specific configuration and reading procedure for reading a recording medium in each device shown in the embodiments, as well as the installation procedure after reading, can use well-known configurations and procedures.

The various databases stored in the memory unit 106 are storage devices such as memory devices such as RAM and ROM, fixed disk devices such as hard disks, flexible disks, and optical disks, and store various programs, tables, databases, and web page files used for various processes and website provision.

In addition, the information processing device 100 may be configured as an information processing device such as a known personal computer or workstation, or may be configured as the information processing device to which any peripheral device is connected. In addition, the information processing device 100 may be realized by implementing software (including programs or data, etc.) that causes the device to realize the processing described in this embodiment.

Furthermore, the specific form of distribution and integration of the devices is not limited to that shown in the figures, and all or part of them can be functionally or physically distributed and integrated in any unit depending on various additions or functional loads. In other words, the above-mentioned embodiments can be implemented in any combination, or the embodiments can be implemented selectively.

100 Information processing device 102 Control unit 102a Automatic operation unit 102b Detection unit 102c Determination unit 102d Automatic response unit 102e Business system (business application)
104 Communication interface unit 106 Storage unit 106a Definition file 106b Master 108 Input/output interface unit 112 Input device 114 Output device 200 Server 300 Network

Claims (9)

An information processing device including a control unit,
The control unit is
A detection means for detecting the appearance of a message during an automatic operation of an automatic operation means for executing an automatic operation of an application according to a definition that prescribes a series of operations;
A determination means for determining the content of the detected message;
an automatic reply means for automatically replying to the determined message content;
Equipped with
An information processing device characterized in that before a screen operation process automatically performed by the automatic operation means, the detection means detects the appearance of a message, the determination means determines the content of the detected message, and the automatic response means automatically provides a response in accordance with the determined content of the message. The information processing device according to claim 1, characterized in that the automatic operation is an automatic operation based on RPA (Robotic Process Automation). The information processing device according to claim 1 or 2, characterized in that, if the determination means determines that the content of the message is a confirmation or warning message, the automatic reply means automatically replies and continues processing. The information processing device according to any one of claims 1 to 3, characterized in that if the determination means determines that the content of the message is an error message, the automatic operation is terminated. The control unit is
The master that sets the answer for each message is accessible.
5. The information processing apparatus according to claim 1, wherein the automatic reply means automatically issues a reply based on a setting of the master. The information processing device according to claim 5, characterized in that, in setting the master answer, it is possible to specify, as properties, one or more combinations of title, icon, and background color, and conditions of exact match or partial match. The information processing device according to any one of claims 1 to 6, characterized in that the application is a business application. An information processing method executed by an information processing device having a control unit,
Executed by the control unit,
a detection step of detecting the appearance of a message during automatic operation of an automatic operation means which executes automatic operation of an application according to a definition that specifies a series of operations;
a determination step of determining the content of the detected message;
an automatic reply step of automatically replying to the determined message content;
Including,
An information processing method characterized in that, prior to a screen operation process automatically performed by the automatic operation means , the detection step detects the appearance of a message, the determination step determines the content of the detected message, and the automatic reply step automatically gives a reply according to the determined content of the message. An information processing program to be executed by an information processing device having a control unit,
The control unit ,
a detection step of detecting the appearance of a message during automatic operation of an automatic operation means which executes automatic operation of an application according to a definition that specifies a series of operations;
a determination step of determining the content of the detected message;
an automatic reply step of automatically replying to the determined message content;
An information processing program for executing
An information processing program characterized in that, prior to a screen operation process automatically performed by the automatic operation means , the detection step detects the appearance of a message, the determination step determines the content of the detected message, and the automatic reply step automatically gives a reply according to the determined content of the message.

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