JP7620917B2 - Product management support system, product management support method, program and management system - Google Patents

Description

This disclosure generally relates to a product delivery management support system, a product delivery management support method, a program, and a management system, and more specifically to a product delivery management support system, a product delivery management support method, a program, and a management system that support the delivery of products.

Conventionally, there is known a product management system that manages the remaining number of products displayed in a store and replenishes the products (see, for example, Patent Document 1).

The product management system of Patent Document 1 obtains the remaining in-store quantity after the change for each product in the store when the remaining in-store quantity changes, and determines whether each product needs to be replenished in the store based on the obtained remaining in-store quantity. Furthermore, the product management system of Patent Document 1 obtains the remaining in-store quantity after the change for each product stored for replenishment in the store when the remaining in-store quantity changes.

JP 2009-205482 A

In the product management system of Patent Document 1, there is a possibility that the operation of taking out products from the storage warehouse to the storefront may not be carried out smoothly if only the remaining quantity and the remaining storage quantity of each product at the storefront (store floor) is managed.

The present disclosure has been made in consideration of the above problems, and aims to provide a product management support system, a product management support method, a program, and a management system that can smoothly carry out product placement operations from storage to storefronts.

A product picking management support system according to one aspect of the present disclosure supports product picking. The product picking management support system includes a product picking request acquisition unit and a location information notification unit. The product picking request acquisition unit acquires request information regarding the product picking based on the product picking status of the product arranged on the shelf. The location information notification unit notifies location information indicating the storage location of the product when a picking operation is performed in a storage warehouse for the product related to the request information.

A product pick-up management support method according to one aspect of the present disclosure is used in a product pick-up management support system that supports product pick-up. The product pick-up management support system performs a product pick-up request acquisition process and a location information notification process. The product pick-up request acquisition process acquires request information regarding the product pick-up based on the product pick-up status of the product arranged on the shelf. The location information notification process notifies location information indicating the storage location of the product when a picking operation is performed in a warehouse for the product related to the request information.

A program according to one aspect of the present disclosure is a program for causing a computer to execute the above-mentioned inventory management support method.

The management system according to one aspect of the present disclosure includes the inventory management support system, a first operation terminal, and a second operation terminal. The first operation terminal outputs the request information to the inventory management support system. The second operation terminal displays the location information notified by the inventory management support system.

This disclosure allows for smooth product delivery from storage to storefronts.

FIG. 1 is a diagram showing a configuration of an item placement management support system according to an embodiment, and a configuration of a management system including the item placement management support system. FIG. 2 is a diagram showing a facility that uses the above-mentioned inventory management support system. FIG. 3 is a sequence diagram showing the operation of the management system during sorting. FIG. 4 is a sequence diagram showing the operation of the management system when registering an incoming item. FIG. 5 is a sequence diagram showing the operation of the management system when a request is registered. FIG. 6 is a sequence diagram showing the operation of the management system during a picking operation. FIG. 7 is a sequence diagram showing the operation of the management system during display work. FIG. 8 is a sequence diagram showing the operation of the management system during a return operation. FIG. 9 is a sequence diagram showing the operation of the management system when all items are delivered at once. Fig. 10A is a diagram showing the screen configuration of a first assortment screen, and Fig. 10B is a diagram showing the screen configuration of a second assortment screen. FIG. 11 is a diagram showing the screen configuration of the third sorting screen. 12A and 12B are diagrams showing the screen configuration of a first and second incoming goods entry screen, respectively. Fig. 13A is a diagram showing the screen configuration of a first request registration screen, and Fig. 13B is a diagram showing the screen configuration of a second request registration screen. Fig. 14A is a diagram showing the screen configuration of a request list screen, and Fig. 14B is a diagram showing the screen configuration of a first picking operation screen. Fig. 15A is a diagram showing the screen configuration of a second picking operation screen, and Fig. 15B is a diagram showing the screen configuration of a third picking operation screen. Fig. 16A is a diagram showing a screen configuration of a fourth picking operation screen, and Fig. 16B is a diagram showing a screen configuration of a fifth picking operation screen. 17A and 17B are diagrams showing the screen configuration of a sixth and a seventh picking operation screen, respectively. Fig. 18A is a diagram showing a screen configuration of an eighth picking operation screen, and Fig. 18B is a diagram showing a screen configuration of a ninth picking operation screen. Fig. 19A is a diagram showing the screen configuration of a display request list screen, and Fig. 19B is a diagram showing the screen configuration of a first display work screen. Fig. 20A is a diagram showing a screen configuration of a second display work screen, and Fig. 20B is a diagram showing a screen configuration of a third display work screen. FIG. 21 is a diagram showing the screen configuration of the fourth display work screen. Fig. 22A is a diagram showing the screen configuration of a return list screen, and Fig. 22B is a diagram showing the screen configuration of a first return operation screen. 23A and 23B are diagrams showing the screen configuration of a second return operation screen and a third return operation screen, respectively. FIG. 24 is a diagram showing the screen layout of the fourth return operation screen. Fig. 25A is a diagram showing the screen configuration of a search screen, and Fig. 25B is a diagram showing the screen configuration of a product list screen. FIG. 26 is a diagram showing the screen layout of the simultaneous product output operation screen.

The embodiments and modifications described below are merely examples of the present disclosure, and the present disclosure is not limited to the embodiments and modifications. Various modifications other than the embodiments and modifications below are possible depending on the design, etc., as long as they do not deviate from the technical ideas of the present disclosure.

(Embodiment)
Hereinafter, the inventory management support system 1 according to this embodiment will be described with reference to FIGS.

(1) Overview As shown in FIG. 1, a product delivery management support system 1 according to this embodiment is, for example, a server 10.

As shown in FIG. 1, the management system 2 of this embodiment includes a server 10 as a product placement management support system 1 and multiple (two in the illustrated example) operation terminals 20. The management system 2 is a system that manages products in a facility 5 such as a store. The server 10 manages and supports the placement of products. When it is necessary to distinguish between the multiple operation terminals 20, they are referred to as a first operation terminal 20a and a second operation terminal 20b. As shown in FIG. 2, the facility 5 includes a store floor 5a, which is an area where products are displayed on shelves 520 and sold, and a storage warehouse 5b for storing products. The storage warehouse 5b has a first storage area 51 and a second storage area 52.

The multiple operation terminals 20 are, for example, information terminals such as tablet terminals and smartphones. The first operation terminal 20a is a terminal operated by employee u1 (see FIG. 2) who works on the store floor 5a among the employees who work in the facility 5. The second operation terminal 20b is a terminal operated by employee u2 (see FIG. 2) who works in the storage room 5b among the employees who work in the facility 5. Here, the store floor 5a is a place where products are displayed on shelves 520 and sold to customers. The storage room 5b is a place where products to be sold on the store floor 5a are stored.

The server 10 acquires request information regarding the stocking of a product from the first operation terminal 20a, which is transmitted from the first operation terminal 20a based on the stocking status of the product arranged on the shelf 520 on the store floor 5a. When a picking operation is performed in the storage room 5b for the product related to the request information, the server 10 notifies the second operation terminal 20b of location information indicating the storage position of the product.

The products purchased at the facility 5 are displayed on the corresponding shelves 520 on the store floor 5a. The purchased products that are not displayed are stored in the storage warehouse 5b. The products to be stored in the storage warehouse 5b are classified into one of multiple groups according to customer demand to which the products belong. For example, the products are classified into either group A or group B according to the turnover rate of the products. More specifically, products with a high turnover rate of the products are classified into group A, and products with a low turnover rate are classified into group B. Products classified into group A are stored in the first storage area 51, which is close to the door 53 that separates the store floor 5a and the storage warehouse 5b. Products classified into group B are stored in the second storage area 52, which is farther from the door 53 than the first storage area 51.

The goods stored in the storage warehouse 5b are stored in a cart truck 501. Employee u1 working on the store floor 5a uses the first operation terminal 20a to request the goods to be picked and the number of goods to be picked. Employee u2 working in the storage warehouse 5b picks the goods requested to be picked based on the number of goods to be picked in response to the request from employee u1 and loads them onto the transport cart 510. When employee u2 finishes the picking work, he places the transport cart 510 with the picked goods loaded on it in the goods waiting area 54 located near the door 53. Here, the work unit of the picking work is determined based on the load capacity of the transport cart 510 on which the goods to be picked are placed. For example, when a certain product (first product) for which there is a request to be delivered is loaded, if the load amount is less than the load amount of the transport cart 510, another product (second product) for which there is a request to be delivered is loaded so that the sum of the load amount of the first product and the load amount of the second product becomes the load amount of the transport cart 510. Also, when a certain product (first product) for which there is a request to be delivered is loaded, if the load amount exceeds the load amount of the transport cart 510, the first product is loaded onto multiple transport carts 510. Note that the server 10 may automatically calculate the load amount of the first product, and based on the calculation result, may decide to load the first product and the second product onto one transport cart 510, or may decide to load the first product onto multiple transport carts 510.

In order to display the products loaded on the transport cart 510 placed in the product waiting area 54 on the shelf 520, employee u1 moves the transport cart 510 close to the shelf 520 to be displayed and performs the work of displaying the products.

The storage 5b has multiple storage areas. In this embodiment, the storage 5b has a first storage area 51 and a second storage area 52, as described above. Each storage area has multiple placement areas divided into a matrix. The location information includes information that combines a storage area identifier and a placement area identifier. The storage area identifier is information that identifies a storage area. The placement area identifier is information that identifies a placement area that a storage area corresponding to a storage area identifier has, and is information that specifies the location of the corresponding placement area. For example, the placement area identifier is a combination of a column number and a row number on a matrix for the corresponding placement area. For example, the location information is expressed as "1A-A2-01". For example, "1A" is the storage area identifier of the first storage area 51. "A2-01" is the placement area identifier of the placement area of the first storage area 51. "A2" indicates the column number on a matrix for the corresponding placement area. "01" indicates the row number on a matrix for the corresponding placement area.

(2) Configuration (2.1) Server The server 10 as the product supply management support system 1 includes, as shown in FIG. 1, a communication unit 11, a storage unit 12, and a control unit 13.

The server 10 has, for example, a computer system having a processor and a memory. The processor executes a program stored in the memory, causing the computer system to function as the control unit 13. The program executed by the processor is pre-recorded in the memory of the computer system here, but may also be provided by being recorded on a recording medium such as a memory card, or may be provided via a telecommunications line such as the Internet.

The server 10 causes the operation terminal 20 to display a screen related to sorting products, a screen related to registering the receipt of products, a screen related to a request for product removal, a screen related to picking products that have been requested to be removed, a screen related to displaying products, a screen related to returning products that have not been displayed, a screen related to simultaneous product removal, etc. Specifically, the server 10 causes the second operation terminal 20b to display a screen related to sorting products, a screen related to registering the receipt of products, a screen related to picking products that have been requested to be removed, a screen related to returning products that have not been displayed, and a screen related to simultaneous product removal. Furthermore, the server 10 causes the operation terminal 20 to display a screen related to a request for product removal and a screen related to displaying products.

The communication unit 11 is a communication interface for communicating with each of the multiple operation terminals 20. The communication unit 11 is connected to each of the multiple operation terminals 20 via a network NT1 (see FIG. 1) such as the Internet.

The memory unit 12 is composed of a device selected from a ROM (Read Only Memory), a RAM (Random Access Memory), an EEPROM (Electrically Erasable Programmable Read Only Memory), etc. The memory unit 12 stores information related to the management of each product. For example, the memory unit 12 stores, for each product, the date of entry of the product, the product code, location information indicating the location of the product in the storage 5b, the code of the car truck 501 on which the product is loaded (car truck code), and the number of stock (for example, the number of cases in which the product is stored, the number of products not stored in the case). The memory unit 12 stores the work status (work status) of the product for which a request for product removal has been made. Here, the work status includes the status of the product picking work, the status of the display work, the status of the return work, etc. The memory unit 12 stores, for each product, one of a plurality of groups according to customer demand, to which the product belongs, in association with the group. Depending on the turnover rate of the product removal, the product is classified into either group A or group B. For example, products with a high turnover rate are stored in association with group A. Products with a low turnover rate are stored in association with group B.

As shown in FIG. 1, the control unit 13 includes a screen creation unit 101, an acquisition unit 102, a notification unit 103, an inventory information change unit 104, and a data creation unit 105.

The screen creation unit 101 creates information related to a screen to be displayed on the operation terminal 20 and transmits the created information to the operation terminal 20 via the communication unit 11. Specifically, the screen creation unit 101 creates information on a screen related to sorting of products and transmits it to the second operation terminal 20b. The screen creation unit 101 creates information on a screen related to the inventory registration of products and transmits it to the second operation terminal 20b. The screen creation unit 101 creates information on a screen related to a request to put products out and transmits it to the first operation terminal 20a. The screen creation unit 101 creates information on a screen related to picking of products requested to be put out and transmits it to the second operation terminal 20b. The screen creation unit 101 creates information on a screen related to displaying products and transmits it to the first operation terminal 20a. The screen creation unit 101 creates information on a screen related to the return of products that were not put out and transmits it to the second operation terminal 20b. The screen creation unit 101 creates screen information related to the creation of a screen related to simultaneous product placement and transmits it to the second operation terminal 20b.

The acquisition unit 102 acquires information input to the operation terminal 20 (first operation terminal 20a, second operation terminal 20b) from the operation terminal 20 via the communication unit 11 when the operation terminal 20 is displaying a screen based on information created by the screen creation unit 101.

Furthermore, when the storage location of the product has not been determined during the product sorting operation, the acquisition unit 102 acquires location information indicating the storage location of the received product (product to be sorted).

When a product is stored in the storage facility 5b, the acquisition unit 102 uses a screen related to product storage registration to acquire location information for the product, a car track code that identifies the car track 501 storing the product, and a product code that identifies the product.

The acquisition unit 102 uses a screen related to a request for product delivery to acquire request information related to product delivery based on the status of delivery of products placed on the shelves 520 on the store floor 5a. The acquisition unit 102 uses a screen related to a request for product delivery to acquire out-of-stock information indicating whether the product to be delivered is on the shelves 520 on the store floor 5a.

The acquisition unit 102 acquires work-related information related to the work performance of the picking work using a screen related to picking the product requested to be picked up. The work-related information includes, for example, the start time of the picking work.

During the picking operation, the acquisition unit 102 acquires the product code of the product to be picked and the car truck code of the car truck 501 in which the product to be picked is stored, using a screen related to picking of the product requested to be picked.

The acquisition unit 102 acquires the inventory quantity in the storage room 5b for the product to be dispensed from the memory unit 12.

The acquisition unit 102 acquires simultaneous product dispatch information related to the products that are the subject of simultaneous product dispatch using a screen related to the simultaneous product dispatch. For example, the acquisition unit 102 acquires, as the simultaneous product dispatch information, the car track code of the car track 501 in which the products that are the subject of simultaneous product dispatch are stored.

The acquisition unit 102 uses a screen related to the simultaneous product release to acquire an instruction to target at least one type of product included in the simultaneous product release information for simultaneous product release. For example, the acquisition unit 102 acquires an instruction to target at least one type of product among one or more types of products stored in the car truck 501 represented by the car truck code for simultaneous product release.

Here, the function of the acquisition unit 102 to acquire request information corresponds to the picking request acquisition unit of the present disclosure. The function of the acquisition unit 102 to acquire product location information during sorting work corresponds to the location location information acquisition unit of the present disclosure. The function of the acquisition unit 102 to acquire product location information, car track code, and product code when storing products in the storage 5b corresponds to the storage information acquisition unit of the present disclosure. The function of the acquisition unit 102 to acquire out-of-stock information corresponds to the out-of-stock information acquisition unit of the present disclosure. The function of the acquisition unit 102 to acquire the inventory number in the storage 5b for the product to be picked from the memory unit 12 corresponds to the inventory number acquisition unit of the present disclosure. The function of the acquisition unit 102 to acquire work-related information corresponds to the work-related information acquisition unit of the present disclosure. The function of the acquisition unit 102 to acquire the product code of the product to be picked and the car track code of the car track 501 in which the product to be picked is stored during picking work corresponds to the code acquisition unit of the present disclosure.

The notification unit 103 notifies the operator (employees u1, u2) of the operation terminal 20 of specific information on a screen displayed based on information created by the screen creation unit 101. The notification unit 103 includes the specific information, which is the content of the notification, in information related to the image displayed by the display unit 201 of the operation terminal 20. In other words, the screen creation unit 101 creates information related to the image displayed by the display unit 201 of the operation terminal 20, which includes the specific information notified by the notification unit 103.

The acquisition unit 102 also acquires the stock quantity in the storage 5b for the product to be put out from the memory unit 12, and the notification unit 103 notifies the stock quantity acquired by the acquisition unit 102 on a screen related to a request for putting out the product. Here, the acquisition unit 102 acquires the request information after the notification unit 103 displays the stock quantity of the product in the storage 5b.

If the acquisition unit 102 has already acquired request information for the product to be delivered, the notification unit 103 issues a warning (notification) in a recognizable manner that there is a duplicate delivery request for the product.

When sorting products in the storage room 5b, the notification unit 103 uses a screen related to sorting products to notify the customer of one of multiple groups to which the product belongs according to customer demand.

The notification unit 103 also notifies location information indicating the storage location of the product during picking work performed in the storage warehouse 5b for the product related to the requested information. Specifically, the notification unit 103 notifies location information indicating the storage location of the product on a screen related to picking of the product requested to be picked up by the first operation terminal 20a. When the products are stored in multiple storage locations, the notification unit 103 gives priority to notifying location information of the product with the oldest entry date.

The notification unit 103 notifies the first operation terminal 20a of the work status related to the picking work for the product corresponding to the request information on the screen related to picking of the product requested to be picked up. When notifying the work status, the notification unit 103 further notifies the work area in which the picking work for the product will be performed. When notifying the work status, if the product to be picked up is not displayed on the shelf 520 on the store floor 5a, the notification unit 103 further notifies that the product is out of stock.

Furthermore, when there are multiple types of products, the notification unit 103 notifies the user of multiple work statuses for each of the multiple types of products in a list. Here, when there are multiple types of products to be put out, the multiple types of products are divided into groups based on multiple pieces of location information corresponding to each of the multiple types of products. The notification unit 103 notifies the user of the work status for each group in a list. When a group is selected from the notified list, the notification unit 103 notifies the user of all types of products that belong to the selected group.

Furthermore, when a product that is to be picked in a picking operation but is not to be displayed on the shelf 520 is returned to the storage room 5b, the notification unit 103 notifies a list of the product.

When the acquisition unit 102 acquires the simultaneous product release information, the notification unit 103 notifies the customer of a list of at least one type of product included in the acquired simultaneous product release information.

Here, the function of the notification unit 103 to notify the number of items in stock in the storage 5b for the item to be put out corresponds to the stock number notification unit of the present disclosure. The function of the notification unit 103 to warn (notify) that duplicated request information for the item has been acquired in a recognizable manner corresponds to the warning notification unit of the present disclosure. The function of the notification unit 103 to notify location information during picking work corresponds to the location information notification unit of the present disclosure. The function of the notification unit 103 to notify the work status related to the picking work, the function to notify the work area where the picking work will be performed, and the function to notify that the item is out of stock during picking work corresponds to the picking status notification unit of the present disclosure. The function of the notification unit 103 to notify a list of items that are not displayed on the shelf 520 when the item is returned to the storage 5b corresponds to the list notification unit of the present disclosure. The function of the notification unit 103 to notify one of the multiple groups to which the item to be put into the storage 5b belongs corresponds to the group notification unit of the present disclosure.

When a picking operation is performed in response to the request information, the inventory information change unit 104 changes the inventory information indicating the inventory quantity in the storage 5b of the product to be picked. Specifically, the inventory information change unit 104 updates the inventory quantity by subtracting the number of items picked in the picking operation from the inventory quantity of the product to be picked that is stored in the memory unit 12.

Furthermore, when the products to be picked in accordance with the request information are displayed on the shelves 520 on the store floor 5a, and then the products to be picked that are not displayed on the shelves 520 are returned to the storage 5b, the inventory information change unit 104 changes the inventory information of the products again. Specifically, the inventory information change unit 104 adds the number of returned products to the inventory number of the products to be picked stored in the memory unit 12, and updates the inventory number.

The inventory information change unit 104 also changes the inventory information that indicates the number of items in stock in the storage warehouse 5b that are to be picked during picking work for simultaneous product sorting. Furthermore, even if the items to be picked for simultaneous product sorting are displayed on the shelves 520 on the store floor 5a and then the items to be picked that are not displayed on the shelves 520 are returned from the storage warehouse 5b, the inventory information change unit 104 changes the inventory information of the items again.

The data creation unit 105 creates data regarding ordering the product based on the inventory quantity and out-of-stock information of the product to be put on sale acquired by the acquisition unit 102.

(2.2) Operation Terminal The operation terminal 20 has, for example, a computer system having a processor and a memory. The processor executes a program stored in the memory, causing the computer system to realize the functions of the operation terminal 20. The program executed by the processor is pre-recorded in the memory of the computer system here, but may be provided by being recorded on a recording medium such as a memory card, or may be provided via an electric communication line such as the Internet.

The operation terminal 20 is configured to be able to communicate with the server 10, which is the inventory management support system 1, via the network NT1.

The operation terminal 20 has a display unit 201 that displays screens and the like requested from the server 10, and an operation unit 202 that accepts operations by employees u1 and u2. The operation terminal 20 is equipped with a touch panel display 203, which functions as the display unit 201 and the operation unit 202. In the following description, various touch operations on buttons on the screen displayed on the display unit 201 are expressed as "taps" and the like. However, the operation unit 202 is not limited to the functions of the touch panel display 203, and may be, for example, a keyboard, a pointing device, a mechanical switch, etc.

Dedicated application software for the product placement management support system 1 (hereinafter referred to as the product placement management support AP) is installed on the operation terminal 20. Employees u1 and u2 start the product placement management support AP by operating the operation terminal 20. After starting the product placement management support AP, employees u1 and u2 make various inputs based on the displayed screen.

(3) Operation The operation of the management system 2 will be described below with reference to FIGS.

(3.1) Operation During Sorting Here, the operation of the management system 2 during sorting will be described with reference to FIG.

Employee u2 launches a dedicated application (hereinafter, referred to as the inventory management support AP) of the inventory management support system 1 on the second operation terminal 20b. Specifically, when the second operation terminal 20b launches the inventory management support AP, it displays a login screen on the display unit 201. Employee u2 inputs the necessary information (login ID, password) on the login screen. If the combination of the input login ID and password is valid, the second operation terminal 20b displays a menu screen.

Employee u2 selects a menu related to sorting work on the menu screen. When a menu related to sorting work is selected on the menu screen, the second operation terminal 20b displays the first sorting screen G10 (see FIG. 10A) based on the first sorting screen information (step S1). Here, the first sorting screen information includes information necessary for displaying the first sorting screen G10.

The operation unit 202 of the second operation terminal 20b accepts input of the product code of the product to be sorted while the display unit 201 is displaying the first sorting screen G10, and transmits the accepted product code to the server 10 (steps S2 and S3).

The screen creation unit 101 of the server 10 acquires information (e.g., an image of the product) about the product corresponding to the product code accepted by the second operation terminal 20b from the memory unit 12. The screen creation unit 101 transmits second sorting screen information including the acquired product image and information necessary for displaying the second sorting screen G11 (see FIG. 10B) to the second operation terminal 20b (steps S4 and S5).

When the second operation terminal 20b receives the second sorting screen information from the server 10, it displays the second sorting screen G11 on the display unit 201 based on the received second sorting screen information. The second sorting screen G11 displays the group to which the product to be sorted belongs, i.e., the second sorting screen G11 notifies the employee u2 of the group to which the product to be sorted belongs, so that the employee u2 can confirm the group to which the product to be sorted belongs. The operation unit 202 of the second operation terminal 20b accepts an instruction to transition to a screen while the display unit 201 is displaying the second sorting screen G11 (step S6).

When the second operation terminal 20b receives an instruction to transition the screen, it displays the third sorting screen G12 (see FIG. 11) on the display unit 201 based on the third sorting screen information. Here, the third sorting screen information includes information including product images and information necessary for displaying the third sorting screen G12. The operation unit 202 of the second operation terminal 20b receives input of product-related information while the display unit 201 is displaying the third sorting screen G12, and transmits the received product-related information to the server 10 (steps S7 and S8). Here, the product-related information includes the car track code of the car track 501 in which the products to be sorted are stored, and information on the number of products to be sorted. The number information includes the number of cases in which the products are stored, and the number not stored in the cases.

The control unit 13 of the server 10 performs a sorting registration process (step S9). Specifically, in the sorting registration process, the control unit 13 associates the product code of the product to be sorted with the group to which the product belongs, the car truck code of the car truck on which the product is loaded, and information on the number of products loaded on the car truck, and stores them in the memory unit 12.

When a product arrives and the storage location of the product has not yet been determined, the acquisition unit 102 may acquire the storage location of the arrived product when sorting the product.

(3.2) Operation at the Time of Warehousing Registration Here, the operation of the management system 2 at the time of warehousing registration will be described with reference to FIG.

When employee u2 performs a predetermined operation on the second operation terminal 20b, the display unit 201 of the second operation terminal 20b displays a menu screen.

Employee u2 selects a menu item related to the inventory registration process on the menu screen. When the menu item related to the inventory registration process is selected on the menu screen, the second operation terminal 20b requests the first inventory registration screen G20 (see FIG. 12A) from the server 10 (steps S21 and S22).

When the screen creation unit 101 of the server 10 receives a request for the first inventory registration screen G20 from the second operation terminal 20b, it transmits first inventory registration screen information including information necessary for displaying the first inventory registration screen G20 to the second operation terminal 20b (steps S23, S24).

When the second operation terminal 20b receives the first warehousing registration screen information from the server 10, it displays the first warehousing registration screen G20 on the display unit 201 based on the received first warehousing registration screen information. The operation unit 202 of the second operation terminal 20b accepts input of warehousing-related information related to the product to be registered while the display unit 201 is displaying the first warehousing registration screen G20, and transmits the accepted warehousing-related information to the server 10 (steps S25, S26). Here, the warehousing-related information includes location information for the product to be registered, the car track code of the car track 501 storing the product, and the product code of the product. The acquisition unit 102 of the server 10 acquires the warehousing-related information, i.e., location information for the product to be registered, the car track code of the car track 501 storing the product, and the product code of the product.

When the screen creation unit 101 of the server 10 receives the inventory-related information from the second operation terminal 20b, it transmits second inventory registration screen information, which includes information including an image of the product that is the subject of the inventory registration and information necessary for displaying the second inventory registration screen G21 (see FIG. 12B), to the second operation terminal 20b (steps S27, S28).

When the second operation terminal 20b receives the second inventory registration screen information from the server 10, it displays the second inventory registration screen G21 on the display unit 201 based on the received second inventory registration screen information. The operation unit 202 of the second operation terminal 20b accepts input of inventory quantity information related to the inventory quantity while the display unit 201 is displaying the second inventory registration screen G21, and transmits the accepted inventory quantity information to the server 10 (steps S29, S30). Specifically, the operation unit 202 accepts input of the number of cases in which products are stored and the number of items not stored in the cases, and transmits information including the number of cases and the number of items not stored in the cases as inventory quantity information to the server 10. The acquisition unit 102 of the server 10 acquires the inventory quantity information.

The control unit 13 of the server 10 performs a warehousing registration process (step S31). Specifically, in the warehousing registration process, the control unit 13 associates the product code of the product that is the subject of the warehousing registration with the location information, car/track code, and quantity information included in the warehousing-related information, and stores them in the memory unit 12.

(3.3) Operation When a Product Pickup Request is Made (When a Request is Registered) Here, the operation of the management system 2 when a product pick-up request is registered will be described with reference to FIG.

When employee u1 performs a specified operation on the first operation terminal 20a, the display unit 201 of the first operation terminal 20a displays a menu screen.

Employee u1 selects a menu related to the request registration work on the menu screen. When a menu related to the request registration work is selected on the menu screen, the first operation terminal 20a displays the first request registration screen G30 (see FIG. 13A) based on the first request registration screen information (step S41). Here, the first request registration screen information includes information necessary for displaying the first request registration screen G30.

The operation unit 202 of the first operation terminal 20a accepts input of the product code of the product to be requested (product to be sold) while the display unit 201 is displaying the first request registration screen G30, and transmits the accepted product code to the server 10 (steps S42, S43).

When the screen creation unit 101 of the server 10 receives the product code of the requested product from the first operation terminal 20a, it transmits second request registration screen information including an image of the requested product and information necessary for displaying the second request registration screen G31 (see FIG. 13B) to the first operation terminal 20a (steps S44, S45). Here, the second request registration screen information includes the stock quantity of the requested product in the storage 5b. That is, it includes the stock quantity of the requested product notified by the notification unit 103. As a result, the second request registration screen G31 displays the stock quantity of the requested product. In addition, if the product with the product code received from the first operation terminal 20a has already been requested and the work of displaying the product on the shelf 520 of the store floor 5a has not been completed, the second request registration screen information includes warning information that the product request for the product to be displayed is duplicated. As a result, in the case where the requested product is duplicated, a warning is displayed on the second request registration screen G31 that the product request for the requested product is duplicated. In other words, if a request is received for a product to be put out (registering a request to put out the product) between the time that the product is put on display and the time that another request is received for that product, a warning will be displayed.

When the first operation terminal 20a receives the second request registration screen information from the server 10, the display unit 201 displays the second request registration screen G31 based on the received second request registration screen information (step S46). The operation unit 202 of the first operation terminal 20a accepts input of request information while the display unit 201 is displaying the second request registration screen G31, and transmits the accepted request information to the server 10 (steps S47, S48). Here, the request information includes at least the number of cases in which the requested product is stored and the number of items not stored in the cases. If the requested product is not on the shelf 520 of the store floor 5a, the first operation terminal 20a further transmits out-of-stock information indicating that to the server 10. The acquisition unit 102 of the server 10 acquires the request information. Furthermore, if the first operation terminal 20a has transmitted out-of-stock information, the acquisition unit 102 further acquires the out-of-stock information.

The control unit 13 of the server 10 transmits screen information including information for displaying a list of registered requests to the first operation terminal 20a. Furthermore, when the control unit 13 receives request information from the first operation terminal 20a, it associates the request information with the product code of the requested product and stores it in the memory unit 12. At this time, if the control unit 13 has also received out-of-stock information, it further associates the out-of-stock information with the product code of the quest target product and stores it in the memory unit 12. Furthermore, the control unit 13 associates the work status of the picking work with the product code of the requested product.

When the first operation terminal 20a receives screen information from the server 10 to display a list of requests, it displays the list of requests on the display unit 201 based on the received screen information.

(3.4) Operations During Picking Here, operations of the management system 2 during picking work will be described with reference to FIG.

When employee u2 performs a predetermined operation on the second operation terminal 20b, the display unit 201 of the second operation terminal 20b displays a menu screen.

Employee u2 selects a menu item related to picking work on the menu screen. When a menu item related to picking work is selected on the menu screen, the second operation terminal 20b requests the request list screen G40 (see FIG. 14A) from the server 10 (steps S61, S62).

When the screen creation unit 101 of the server 10 receives a request for the request list screen G40 from the second operation terminal 20b, it transmits request list screen information including information necessary for displaying the request list screen G40 to the second operation terminal 20b (steps S63, S64). On the request list screen G40, a list is displayed per picking task, i.e., per request for item picking. The information displayed per request includes the task status related to the picking task of the item corresponding to the request, and the task area in which the picking task will be performed. Furthermore, if the acquisition unit 102 of the server 10 has acquired out-of-stock information, the information displayed per request includes the out-of-stock information related to the item to be picked.

When the second operation terminal 20b receives the request list screen information from the server 10, it displays the request list screen G40 on the display unit 201 based on the received request list screen information (step S65).

While the display unit 201 is displaying the request list screen G40, the operation unit 202 of the second operation terminal 20b accepts input of one of the one or more requests displayed in the request list, and transmits selection information related to the accepted request to the server 10 (step S66).

When the screen creation unit 101 receives the selection information from the second operation terminal 20b, it transmits to the second operation terminal 20b first picking work screen information for displaying information related to one or more products (products to be put out) included in the request represented by the received selection information (steps S67 and S68). The information related to the product to be put out includes location information for the product, the number of cases in which the product is stored and the number of products not stored in a case included in the request information for the product, the product, and detailed information about the product. Here, if the product to be put out is stored in multiple storage locations, location information of the product with the oldest entry date is included preferentially. In addition, if the acquisition unit 102 of the server 10 has acquired out-of-stock information, the information related to the product to be put out further includes out-of-stock information. Note that when the product to be put out is stored in multiple storage locations, the location information of all the products may be displayed, that is, all of the multiple location information may be displayed.

When the second operation terminal 20b receives the first picking work screen information from the server 10, it displays the first picking work screen G41 (see FIG. 14B) on the display unit 201 based on the received first picking work screen information (step S69).

When the operation unit 202 of the second operation terminal 20b receives an operation to notify the start of work while the display unit 201 is displaying the first picking work screen G41, the operation unit 202 transmits work-related information indicating the start of work to the server 10 (steps S70 and S71). In addition, the display unit 201 of the second operation terminal 20b changes the screen displayed from the first picking work screen G41 to the second picking work screen G42 (see FIG. 15A). The acquisition unit 102 of the server 10 acquires the action-related information.

When the acquisition unit 102 receives the work-related information from the second operation terminal 20b, the control unit 13 of the server 10 performs work-related processing (step S72). Specifically, the control unit 13 starts timing the time required for the picking work in the work-related processing. Furthermore, the control unit 13 performs exclusive control in the work-related processing so that a selected request from among one or more requests cannot be selected by other employees.

When the operation unit 202 of the second operation terminal 20b receives an operation to select a product to be picked while the display unit 201 is displaying the second picking work screen G42, the operation unit 202 transmits information related to the received product to the server 10 (steps S73, S74).

When the screen creation unit 101 of the server 10 receives information related to the product to be picked from the second operation terminal 20b, it transmits third picking work screen information including information necessary for displaying the third picking work screen G43 (see FIG. 15B) to the second operation terminal 20b (steps S75, S76).

The operation unit 202 of the second operation terminal 20b accepts input of the product code of the product to be picked while the display unit 201 is displaying the third picking work screen G43 (step S77). At this time, the display unit 201 changes the screen to be displayed from the third picking work screen G43 to the fourth picking work screen G44 (see FIG. 16A).

The operation unit 202 of the second operation terminal 20b accepts input of the car truck code of the car truck in which the products to be picked are stored and the number of items to be picked while the display unit 201 is displaying the fourth picking work screen G44 (step S78). Here, the number of items to be picked includes the number of cases in which the products to be picked are stored and the number of items not stored in the cases.

When the input in steps S77 and S78 is completed, the second operation terminal 20b transmits the code information, including the product code and car track code, and the number of items picked to the server 10 (step S79). At this time, the display unit 201 changes the screen displayed from the fourth picking work screen G44 to the fifth picking work screen G45 (see FIG. 16B). The acquisition unit 102 of the server 10 acquires the code information and the number of items picked.

When another product is selected as a picking target on the fifth picking work screen G45, the second operation terminal 20b returns to step S74 and continues processing.

When the second operation terminal 20b accepts an operation to end the picking work on the fifth picking work screen G45, a picking completion process is performed between the second operation terminal 20b and the server 10 (step S80). Specifically, the server 10 displays a screen on the display unit 201 of the second operation terminal 20b inquiring whether or not to continue the picking process. If picking is to be continued, for example, the display unit 201 of the second operation terminal 20b displays a request list screen. That is, the process returns to step S66. If picking is not to be continued and there is an unpicked item among one or more items displayed on the first picking work screen G41, a screen inquiring whether or not to create (register) a new request for the unpicked item is displayed on the display unit 201 of the second operation terminal 20b. If a new request is to be created, the server 10 creates a request including the unpicked item and displays a list on the second operation terminal 20b. Furthermore, the server 10 causes the second operation terminal 20b to display a screen for specifying a location to park the transport cart 510 loaded with the picked products. The control unit 13 of the server 10 also stops timing and ends the exclusive control. The inventory information change unit 104 of the server 10 updates the inventory quantity of the product in the storage facility 5b based on the number of picked products.

(3.5) Operation During Display Here, the operation of the management system 2 during display of products will be described with reference to FIG.

When employee u1 performs a specified operation on the first operation terminal 20a, the display unit 201 of the first operation terminal 20a displays a menu screen.

Employee u1 selects a menu item related to display work on the menu screen. When a menu item related to display work is selected on the menu screen, the first operation terminal 20a requests the server 10 to display a display request list screen G50 (see FIG. 19A) (steps S91, S92).

When the screen creation unit 101 of the server 10 receives a request for the display request list screen G50 from the first operation terminal 20a, it transmits display request list screen information including information necessary for displaying the display request list screen G50 to the first operation terminal 20a (steps S93, S94).

When the first operation terminal 20a receives the display request list screen information from the server 10, it displays the display request list screen G50 on the display unit 201 based on the received display request list screen information (step S95).

The operation unit 202 of the first operation terminal 20a, while the display unit 201 is displaying the display request list screen G50, accepts the selection of one display request from one or more display requests displayed on the display request list screen G50. The first operation terminal 20a transmits information related to the accepted display request to the server 10 (step S96).

When the screen creation unit 101 receives the selected display request from the first operation terminal 20a, it transmits first display work screen information to the first operation terminal 20a for displaying information related to one or more products (products to be displayed) included in the received display request (steps S97, S98).

When the first operation terminal 20a receives the first display work screen information from the server 10, it displays the first display work screen G51 (see FIG. 19B) on the display unit 201 based on the received first display work screen information (step S99).

When the operation unit 202 of the first operation terminal 20a receives an operation to notify the start of work while the display unit 201 is displaying the first display work screen G51, the operation unit 202 transmits display work related information indicating the start of work to the server 10 (steps S100, S101). In addition, the display unit 201 of the first operation terminal 20a changes the screen to be displayed from the first display work screen G51 to the second display work screen G52 (see FIG. 20A).

When the control unit 13 of the server 10 receives the display work related information from the first operation terminal 20a, it performs display work related processing (step S102). Specifically, the control unit 13 starts timing the time required for display work in the display work related processing. Furthermore, the control unit 13 performs exclusive control in the display work related processing so that a selected request from one or more requests cannot be selected by other employees.

When the first operation terminal 20a receives an operation on the second display work screen G52 indicating that the display work has been completed, a display completion process is performed between the second operation terminal 20b and the server 10 (step S103). Specifically, the server 10 causes the display unit 201 of the first operation terminal 20a to display a screen inquiring whether there are any products that could not be displayed, i.e., products to be returned to the storage 5b. If there are any products to be returned in the storage 5b, the server 10 causes the first operation terminal 20a to display a screen for specifying a location for the returned products. In addition, the control unit 13 of the server 10 stops counting the time and ends the exclusive control.

(3.6) Operation at the Time of Return Here, the operation of the management system 2 at the time of returning the product to the storage warehouse 5b will be described with reference to FIG.

When employee u2 performs a specific operation on the second operation terminal 20b, the display unit 201 of the second operation terminal 20b displays a menu screen.

Employee u2 selects a menu item related to the return operation on the menu screen. When a menu item related to the return operation is selected on the menu screen, the second operation terminal 20b requests the return list screen G60 (see FIG. 22A) from the server 10 (steps S111, S112).

When the screen creation unit 101 of the server 10 receives a request for the return list screen G60 from the second operation terminal 20b, it transmits return list screen information including information necessary for displaying the return list screen G60 to the second operation terminal 20b (steps S113, S114).

When the second operation terminal 20b receives the return list screen information from the server 10, it displays the return list screen G60 on the display unit 201 based on the received return list screen information (step S115).

While the display unit 201 is displaying the return list screen G60, the operation unit 202 of the second operation terminal 20b accepts input of one of the one or more return requests displayed in the return list, and transmits information related to the accepted return request to the server 10 (step S116).

When the screen creation unit 101 receives information related to the selected return request from the second operation terminal 20b, it transmits to the second operation terminal 20b first return work screen information for displaying information related to one or more products (products to be returned) included in the request represented by the received information (steps S117, S118).

When the second operation terminal 20b receives the first return work screen information from the server 10, it displays the first return work screen G61 (see FIG. 22B) on the display unit 201 based on the received first return work screen information (step S119).

When the operation unit 202 of the second operation terminal 20b receives an operation to notify the start of work while the display unit 201 is displaying the first return work screen G61, the operation unit 202 transmits return work related information indicating the start of work to the server 10 (steps S120, S121). In addition, the display unit 201 of the second operation terminal 20b changes the screen to be displayed from the first return work screen G61 to the second return work screen G62 (see FIG. 23A).

When the control unit 13 of the server 10 receives the return work related information from the second operation terminal 20b, it performs a return work related process (step S122). Specifically, the control unit 13 starts timing the time required for the return work in the return work related process. Furthermore, the control unit 13 performs exclusive control in the return work related process to prevent other employees from selecting a selected return request from among one or more return requests.

The operation unit 202 of the second operation terminal 20b accepts input of the product code of the product to be returned while the display unit 201 is displaying the second return work screen G62 (step S123). At this time, the display unit 201 changes the screen to be displayed from the second return work screen G62 to the third return work screen G63 (see FIG. 23B).

While the display unit 201 is displaying the third return work screen G63, the operation unit 202 of the second operation terminal 20b accepts input of the car track code of the car track in which the products to be returned are stored and the number of products to be returned (step S124). Here, the number of products to be returned includes the number of cases in which the products to be returned are stored and the number of products not stored in the cases.

When the input in steps S123 and S124 is completed, the second operation terminal 20b transmits the code information including the product code and car track code, and the number of items to be returned to the server 10 (step S125). At this time, the display unit 201 changes the screen to be displayed from the third return work screen G63 to the fourth return work screen G64 (see FIG. 24).

When another product is selected to be returned on the fourth return work screen G64, the second operation terminal 20b returns to step S123 and continues processing.

When the second operation terminal 20b accepts an operation to end the return work on the fourth return work screen G64, a return completion process is performed between the second operation terminal 20b and the server 10 (step S126). Specifically, the control unit 13 of the server 10 stops timing and ends exclusive control. As with the picking completion process and the display completion process, a screen inquiring whether or not to continue the return may be displayed on the display unit 201 of the second operation terminal 20b. If the return is to be continued, for example, the display unit 201 of the second operation terminal 20b displays the return list screen G60. Furthermore, the inventory information change unit 104 of the server 10 updates the inventory quantity of the product in the storage 5b based on the number of returned products.

(3.7) Operation at the Time of Simultaneous Delivery of Goods Here, the operation of the management system 2 at the time of simultaneous delivery of goods will be described with reference to FIG.

When employee u2 performs a predetermined operation on the second operation terminal 20b, the display unit 201 of the second operation terminal 20b displays a menu screen.

Employee u2 selects a menu item related to batch product placement work on the menu screen. When a menu item related to batch product placement work is selected on the menu screen, the second operation terminal 20b displays a search screen G70 (see FIG. 25A) based on the search screen information (step S131). Here, the search screen information includes information necessary for displaying the search screen G70.

The operation unit 202 of the second operation terminal 20b accepts input of search information representing the search conditions while the display unit 201 is displaying the search screen G70, and transmits the accepted search information to the server 10 (steps S132 and S133). Here, the search conditions are, for example, a car track code.

The control unit 13 of the server 10 searches for products to be put out at once based on the search conditions represented by the search information received from the second operation terminal 20b (step S134). If the search conditions are a car track code, the control unit 13 searches for all of the one or more products stored in the car track represented by the car track code.

The screen creation unit 101 of the server 10 transmits product list screen information for displaying information relating to all of the one or more searched products to the second operation terminal 20b (step S135).

When the second operation terminal 20b receives the product list screen information from the server 10, it displays the product list screen G71 (see FIG. 25B) on the display unit 201 based on the received product list screen information (step S136).

When the operation unit 202 accepts the selection of products to be put out at once while the search screen G70 is being displayed, the display unit 201 of the second operation terminal 20b displays the mass-putting work screen G72 (see FIG. 26).

The operation unit 202 of the second operation terminal 20b receives information related to the selected products (products to be put out at once) while the simultaneous product putting work screen G72 is displayed on the display unit 201 (step S137). The second operation terminal 20b transmits the information related to the products received by the operation unit 202 to the server 10 (step S138). Here, the information related to the products to be put out at once includes the number of products to be put out at once.

When the control unit 13 of the server 10 receives information related to the products to be shipped at once from the second operation terminal 20b, the control unit 13 of the server 10 performs a process related to the shipment at once (step S139). Specifically, the control unit 13 updates the inventory quantity of the products to be shipped at once.

(3.8) Operation When Ordering Products The operation of the management system 2 when ordering products will be described.

The acquisition unit 102 of the server 10 acquires out-of-stock information indicating whether the product to be put out is on the shelf 520 of the store floor 5a. For example, the acquisition unit 102 acquires out-of-stock information at the time of a product-put-out request (at the time of request registration).

The acquisition unit 102 acquires the number of items in stock in the storage 5b for the item to be put out from the memory unit 12. For example, when the acquisition unit 102 acquires out-of-stock information for the item to be put out, it acquires the number of items in stock in the storage 5b for that item from the memory unit 12.

The data creation unit 105 creates data regarding ordering of products based on the inventory quantity and out-of-stock information acquired by the acquisition unit 102. For example, when the acquisition unit 102 acquires out-of-stock information for a product to be put on the market and the inventory quantity of the product is 0, the data creation unit 105 creates data regarding ordering of the product.

(4) Screens Hereinafter, each screen that the server 10 causes to be displayed on the operation terminal 20 will be described with reference to FIGS. 10A to 26. FIG.

(4.1) Screens Related to Sorting Work Here, the screens related to the sorting work will be described with reference to FIGS. 10A to 11.

(4.1.1) First sorting screen The first sorting screen G10 is displayed on the display unit 201 of the second operation terminal 20b. The display unit 201 of the second operation terminal 20b displays the first sorting screen G10 based on the first sorting screen information. Fig. 10A shows the screen configuration of the first sorting screen G10.

As shown in FIG. 10A, the first sorting screen G10 includes a product information input area R10 and a confirm button B10.

In the product information input area R10, the product code of the product to be sorted is input as product information for that product. For example, employee u2 directly inputs the product code in the product information input area R10. Alternatively, a barcode representing the product code of the product to be sorted may be scanned with a scanner or the like, and the product code that is the result of the scan may be input into the product information input area R10.

The Confirm button B10 is a button that is operated (e.g., tapped) by employee u2 when sorting the products with the product codes entered in the product information input area R10.

When the Confirm button B10 is operated, the display unit 201 of the second operation terminal 20b changes the screen to be displayed from the first sorting screen G10 to the second sorting screen G11. That is, the second operation terminal 20b transmits the input product code to the server 10 and receives second sorting screen information from the server 10.

(4.1.2) Second Sorting Screen The second assortment screen G11 is displayed on the display unit 201 of the second operation terminal 20b. The display unit 201 of the second operation terminal 20b displays the second assortment screen G11 based on the second assortment screen information received from the server 10. Fig. 10B shows the screen configuration of the second assortment screen G11.

As shown in FIG. 10B, the second sorting screen G11 includes a product information input area R10, a confirmation button B10, and a first display area R11.

The first display area R11 includes a product display area R11a and a group selection area R11b. The product display area R11a displays the product name, image, and date the product was last stocked that correspond to the product code entered in the product information input area R10. The group selection area R11b displays one of multiple groups based on customer demand, to which the product displayed in the product display area R11a belongs. Employee u2 instructs a screen transition by tapping the group selection area R11b.

When the group selection area R11b is tapped, the display unit 201 of the second operating terminal 20b changes the screen it displays from the second sorting screen G11 to the third sorting screen G12.

As shown in FIG. 10B, the second sorting screen G11 further includes a second display area R11c. The second display area R11c displays a button that is operated (e.g., tapped) by employee u2 when the employee wishes to cancel the display of the product displayed in the product display area R11a. When the employee taps the button displayed in the second display area R11c, the display unit 201 of the second operation terminal 20b transitions the displayed screen from the second sorting screen G11 to the first sorting screen G10.

(4.1.3) Third Sorting Screen The third sorting screen G12 is displayed on the display unit 201 of the second operation terminal 20b. The display unit 201 of the second operation terminal 20b displays the third sorting screen G12 based on the third sorting screen information received from the server 10. Fig. 11 shows the screen configuration of the third sorting screen G12.

As shown in FIG. 11, the third sorting screen G12 includes a product display area R12a, a code input area R12b, a first display area R12c, a second display area R12d, a first button B12a, and a second button B12b.

The product display area R12a displays the product code, product name, product image, and the date the product was recently received for the product to be sorted.

In the code input area R12b, the car track code of the car track storing the products to be sorted is input. For example, employee u2 directly inputs the car track code in the code input area R12b. Alternatively, a barcode representing the car track code may be scanned with a scanner or the like, and the car track code that is the scan result may be input into the code input area R12b.

The first button B12a is a button that is operated (e.g., tapped) by employee u2 when confirming the car track in which the products to be sorted are stored, i.e., when confirming the entered car track code.

The first display area R12c is an area for inputting the number of items to be sorted. That is, the first display area R12c is an area for inputting the number of cases in which items are stored and the number of items not stored in the cases. The first display area R12c has a first input area R121, a second input area R122, a third input area R123, and a total number display area R124. In the first input area R121, the number of items to be sorted that are not stored in the cases is input. In the second input area R122, the maximum number that can be stored in a case, i.e., the number of items per case, is input. In the third input area R123, the number of cases of the items to be sorted is input. In the total number display area R124, the total number of items to be sorted calculated based on the numerical values input in the first input area R121, the second input area R122, and the third input area R123 is displayed.

The second button B12b is a button that is operated (e.g., tapped) by employee u2 when adding a cart truck that stores the products to be sorted. When the second button B12b is operated, the first display area R12c is additionally displayed. Employee u2 inputs the cart truck code and quantity information in the additionally displayed first display area R12c.

The second display area R12d displays a button that is operated (e.g., tapped) by employee u2 if there is no error in the input content in the first display area R12c.

When a button in the second display area R12d is operated, the second operation terminal 20b transmits product-related information to the server 10. At this time, the server 10 associates the product code of the product to be sorted with the group to which the product belongs, the car truck code of the car truck on which the product is loaded, and information on the number of products loaded on the car truck, and stores them in the memory unit 12.

(4.2) Screens Related to Warehouse Registration Here, the various screens related to sorting work will be described with reference to Figs. 12A and 12B.

(4.2.1) First warehousing registration screen The first warehousing registration screen G20 is displayed on the display unit 201 of the second operation terminal 20b. The display unit 201 of the second operation terminal 20b displays the first warehousing registration screen G20 based on the first warehousing registration screen information received from the server 10. Fig. 12A shows the screen configuration of the first warehousing registration screen G20.

The first inventory registration screen G20 includes a first display area R20a, as shown in FIG. 12A.

The first display area R20a includes a first tag R201 and a second tag R202. The first tag R201 and the second tag R202 are operated when employee u2 selects the storage unit when registering a warehousing order. The first tag R201 is selected when the storage unit is to be in cart truck units. The second tag R202 is selected when the storage unit is to be in product units. Here, a case where the second tag R202 is selected will be described.

When the second tag R202 is selected, the first inventory registration screen G20 further includes a second display area R20b, a third display area R20c, and a fourth display area R20d, as shown in FIG. 12A.

The second display area R20b is an area where location information is input. The second display area R20b includes a first input area R203 and a first button B201. The location information is input in the first input area R203. For example, employee u2 directly inputs the location information in the first input area R203. Alternatively, a barcode representing the location information may be scanned with a scanner or the like, and the location information that is the scan result may be input in the first input area R203. The first button B201 is a button that is operated (for example, tapped) by employee u2 when there is no error in the location information input in the first input area R203.

The third display area R20c is an area where the car track code is input. The third display area R20c includes a second input area R204 and a second button B202. The car track code is input in the second input area R204. For example, employee u2 directly inputs the car track code in the second input area R204. Alternatively, a barcode representing the car track code may be scanned with a scanner or the like, and the car track code that is the scan result may be input in the second input area R204. The second button B202 is a button that is operated (e.g., tapped) by employee u2 when there is no error in the car track code input in the second input area R204.

The fourth display area R20d is an area where the product code is input. The fourth display area R20d includes a third input area R205 and a third button B203. The product code is input in the third input area R205. For example, employee u2 directly inputs the product code in the third input area R205. Alternatively, a barcode representing the product code may be scanned with a scanner or the like, and the product code that is the result of the scan may be input in the third input area R205. The third button B203 is a button that is operated (for example, tapped) by employee u2 when there is no error in the product code input in the third input area R205.

When the first button B201, the second button B202, and the third button B203 are operated, the display unit 201 of the second operation terminal 20b changes the screen to be displayed from the first inventory registration screen G20 to the second inventory registration screen G21. That is, the second operation terminal 20b transmits inventory-related information to the server 10 and receives second inventory registration screen information from the server 10.

(4.2.2) Second warehousing registration screen The second warehousing registration screen G21 is displayed on the display unit 201 of the second operation terminal 20b. The display unit 201 of the second operation terminal 20b displays the second warehousing registration screen G21 based on the second warehousing registration screen information received from the server 10. Fig. 12B shows the screen configuration of the second warehousing registration screen G21.

As shown in FIG. 12B, the second inventory registration screen G21 includes a first display area R20a, a second display area R20b, a third display area R20c, a fourth display area R20d, a fifth display area R21a, a sixth display area R21b, and a seventh display area R21c.

The first display area R20a, the second display area R20b, the third display area R20c, and the fourth display area R20d have already been explained, so their explanation will be omitted here.

The fifth display area R21a displays the product code, product name, product image, and the date the product was recently received for the product that is the subject of inventory registration.

The sixth display area R21b is an area for inputting inventory quantity information for the product to be registered for inventory. That is, the sixth display area R21b is an area for inputting the number of cases in which the product is stored and the number of items not stored in the cases. The sixth display area R21b has a first input area R211, a second input area R212, and a third input area R213. In the first input area R211, the number of items not stored in the cases for the product to be registered for inventory is input. In the second input area R212, the maximum number that can be stored in a case, i.e., the number of items per case, is input. In the third input area R213, the number of cases of the product to be registered for inventory is input.

In the seventh display area R21c, a button to be operated (e.g., tapped) by employee u2 is displayed if there are no errors in the input contents in the first display area R20a, the second display area R20b, the third display area R20c, the fourth display area R20d, the fifth display area R21a, and the sixth display area R21b.

(4.3) Screens Related to Product Requests (Request Registration) Here, the screens related to request registration will be described with reference to FIG. 13A to FIG. 13B.

(4.3.1) First request registration screen The first request registration screen G30 is displayed on the display unit 201 of the first operation terminal 20a. The display unit 201 of the first operation terminal 20a displays the first request registration screen G30 based on the first request registration screen information. Fig. 13A shows the screen configuration of the first request registration screen G30.

As shown in FIG. 13A, the first request registration screen G30 includes a first display area R30a and a second display area R30b.

The first display area R30a displays a request number for identifying the request and information for identifying the employee u2 who is registering the request (e.g., name).

The second display area R30b is an area where the product code is input. The second display area R30b includes an input area R301 and a button B301. The product code is input in the input area R301. For example, employee u2 directly inputs the product code in the input area R301. Alternatively, a barcode representing the product code may be scanned with a scanner or the like, and the product code that is the result of the scan may be input into the input area R301. The button B301 is a button that is operated (for example, tapped) by employee u2 when there is no error in the product code input into the input area R301.

When button B301 is operated, the display unit 201 of the first operation terminal 20a changes the screen to be displayed from the first request registration screen G30 to the second request registration screen G31. That is, the first operation terminal 20a transmits the product code to the server 10 and receives second request registration screen information from the server 10.

(4.3.2) Second request registration screen The second request registration screen G31 is displayed on the display unit 201 of the first operation terminal 20a. The display unit 201 of the first operation terminal 20a displays the second request registration screen G31 based on the second request registration screen information received from the server 10. Fig. 13B shows the screen configuration of the second request registration screen G31.

The second request registration screen G31 includes a first display area R30a, a second display area R30b, a third display area R31a, and a fourth display area R31b.

The first display area R30a and the second display area R30b have already been explained, so we will not explain them here.

The third display area R31a displays information about the requested product. The third display area R31a includes a first detailed display area R311, a second detailed display area R312, a third detailed display area R313, a first input area R314, a second input area R315, and a third input area R316.

In the first detailed display area R311, if the server 10 has already acquired request information for the product to be delivered, information (warning information) indicating that there is a duplicate delivery request for that product is displayed. The warning information is displayed in a manner that makes it possible to recognize that there is a duplicate delivery request for that product. In other words, by displaying the second request registration screen G31 on the display unit 201 of the first operation terminal 20a, if the server 10 has acquired request information for the product to be delivered, the server 10 warns in a manner that makes it possible to recognize that there is a duplicate delivery request for that product. An example of a manner in which it is possible to recognize that there is a duplicate delivery request is that the text color, text format, text size, etc. are different from other display formats.

The second detailed display area R312 displays the number of items in stock in storage 5b for the item to be put out.

The third detailed display area R313 displays the product code, product name, and product image of the product for which a request is registered.

In the first input area R314, the presence or absence of a stock shortage is input. A sliding button is displayed in the first input area R314, and employee u2 switches between the presence or absence of a stock shortage by sliding the sliding button. For example, employee u2 inputs that there is a stock shortage by sliding the sliding button from left to right. In other words, the first operation terminal 20a accepts that there is a stock shortage when the sliding button is slid from left to right.

The second input area R315 accepts input of request information for the product for which a request is to be registered. The second input area R315 has a first number input area R315a, a second number input area R315b, a third number input area R315c, and a total number display area R315d. In the first number input area R315a, the number of products for which a request is to be registered that are not stored in a case is input. In the second number input area R315b, the maximum number that can be stored in a case, i.e., the number of products per case, is input. In the third number input area R315c, the number of cases of the product for which a request is to be registered is input. In the total number display area R315d, the total number of products for which a request is to be registered, calculated based on the numerical values input in the first number input area R315a, the second number input area R315b, and the third number input area R315c, is displayed.

Any character string can be entered in the third input field R316.

The fourth display area R31b displays a button that is operated (e.g., tapped) by employee u2 if there are no errors in the input and display contents in the second display area R30b and the third display area R31a.

When a button in the fourth display area R31b is operated, the request registration is completed. That is, the second operation terminal 20b transmits the request information to the server 10. The server 10 associates at least the request information, out of the request information and out-of-stock information, with the product code of the requested product in the memory unit 12. Furthermore, the server 10 also associates the work status of the picking work with the product code of the requested product and stores it.

The server 10 also transmits screen information to the first operation terminal 20a to display the list of requests. When the first operation terminal 20a receives screen information to display the list of requests from the server 10, it displays the list of requests on the display unit 201 based on the received screen information.

(4.4) Screens Related to Picking Operation Here, the screens related to the picking operation will be described with reference to FIGS. 14A to 18B.

(4.4.1) Request List Screen The request list screen G40 is displayed on the display unit 201 of the second operation terminal 20b. The display unit 201 of the second operation terminal 20b displays the request list screen G40 based on the request list screen information received from the server 10. Fig. 14A shows the screen configuration of the request list screen G40. Note that the request list screen displayed when registering a request is the same screen as the request list screen G40.

The request list screen G40 includes a condition input area R40a and one or more request display areas R40b. The number of request display areas R40b is determined by the number of picking work units. Here, the picking work unit is determined based on the location of the shelf 520 on which the products to be picked (products requested for delivery) are located. For example, if there are two or more products in the same column among the multiple products to be picked (multiple products requested for delivery), they are included in the same picking work.

The condition input area R40a includes a first input area R401 and a second input area R402. In the first input area R401, the work status of the picking work is selected as a condition for the list of requests to be displayed on the request list screen G40. For example, "waiting for picking to start" is selected as the work status of the picking work. In the second input area R402, the location (storage location) where the products displayed in the list are stored is selected as a condition for the list of requests to be displayed on the request list screen G40. For example, "all" is selected as the storage location.

In the request display area R40b, information related to request registration (item registration) and information related to the status of picking work are displayed. The request display area R40b includes a first display area R403, a second display area R404, a third display area R405, and a fourth display area R406.

The first display area R403 displays the time when the request was registered. The second display area R404 displays information on whether the request registration was accepted by the server 10. The third display area R405 displays information (e.g., name) identifying the employee u1 who registered the request. The fourth display area R406 displays the work status of the picking work.

When "Waiting to start picking" is displayed as the work status of the picking work in the fourth display area R406, the fourth display area R406 includes a fifth display area R407 and a sixth display area R408.

The fifth display area R407 displays the location (storage location) where the product associated with the request displayed in the request display area R32b is stored. For example, if a picking task includes two or more products (two or more products in the same row), information indicating the row in which the two or more products are located is displayed as the storage location.

In the sixth display area R408, when the product is not on the shelf 520 on the store floor 5a, information that the product is out of stock is displayed. The information that the product is out of stock is displayed in a recognizable manner. The recognizable manner in which the information that the product is out of stock is displayed means, for example, that the text color, text format, text size, etc. are different from other display forms.

When picking work is suspended, the fourth display area R406 displays "Picking suspended" as the work status of the picking work. At this time, the fourth display area R406 may display information identifying the employee performing the picking work (e.g., name) and the time when the picking work was suspended.

When an operation (e.g., a tap operation) is performed on one of the one or more request display areas R40b, the display unit 201 of the second operation terminal 20b transitions the screen it displays from the request list screen G40 to the first picking work screen G41. That is, the second operation terminal 20b transmits selection information related to the request on the tapped request display area R40b to the server 10, and receives first picking work screen information from the server 10.

(4.4.2) First picking work screen The first picking work screen G41 is displayed on the display unit 201 of the second operation terminal 20b. The display unit 201 of the second operation terminal 20b displays the first picking work screen G41 based on the first picking work screen information received from the server 10. Fig. 14B shows the screen configuration of the first picking work screen G41.

The first picking work screen G41 includes a first display area R41a, a second display area R41b, a third display area R41c, and one or more (two in the illustrated example) fourth display areas R41d. The number of fourth display areas R41d is determined by the number of types of products to be picked that are included in the request selected on the request list screen G40.

The first display area R41a displays the request number. The second display area R41b displays information (e.g., name) that identifies the employee u2 performing the picking work. The third display area R41c displays the operation button B411 that is operated when the picking work begins.

In the fourth display area R41d, information about the products included in the selected request is displayed. The fourth display area R41d includes a first detailed display area R411, a second detailed display area R412, and a third detailed display area R413. In the first detailed display area R411, information about the products to be displayed is displayed. Specifically, in the first detailed display area R411, the product code, product name, and product image of the product to be picked are displayed. In the second detailed display area R412, location information is displayed. In the third detailed display area R413, the number of requests (product request pairs) for the requested product (product to be delivered) is displayed.

Furthermore, if the product to be picked is not on the shelf 520 of the store floor 5a, the fourth display area R41d includes a fourth detailed display area R414. In the fourth detailed display area R414, if the product to be picked is not on the shelf 520 of the store floor 5a, information that the product is out of stock is displayed. The information that the product is out of stock is displayed in a recognizable manner.

The fourth display area R41d further includes a fifth details display area R415. The fifth details display area R415 displays a button that is operated to check the stock quantity of the item to be returned.

When an operation is performed on the operation button B411, the display unit 201 of the second operation terminal 20b changes the screen to be displayed from the first picking work screen G41 to the second picking work screen G42. Furthermore, when an operation is performed on the operation button B411, the second operation terminal 20b transmits work-related information to the server 10. When the server 10 receives the work-related information from the second operation terminal 20b, it performs work-related processing.

(4.4.3) Second Picking Work Screen The second picking work screen G42 is displayed on the display unit 201 of the second operation terminal 20b. Fig. 15A shows the screen configuration of the second picking work screen G42.

The second picking work screen G42 includes a first display area R41a, a second display area R41b, one or more (two in the illustrated example) fourth display areas R41d, and a work display area R42a. The first display area R41a, the second display area R41b, and the fourth display area R41d have already been described, so a description thereof will be omitted here.

The work display area R42a displays the work status of the selected request. That is, the work display area R42a displays the work status of the picking work for the selected request.

When an operation (e.g., a tap operation) is performed on one of the one or more fourth display areas R41d, the display unit 201 of the second operation terminal 20b changes the screen to be displayed from the second picking work screen G42 to the third picking work screen G43. That is, the second operation terminal 20b transmits information related to the product (product to be picked) in the tapped fourth display area R41d to the server 10, and receives third picking work screen information from the server 10.

(4.4.4) Third picking work screen The third picking work screen G43 is displayed on the display unit 201 of the second operation terminal 20b. The third picking work screen G43 is a screen for inputting the product code of the product to be picked. Fig. 15B shows the screen configuration of the third picking work screen G43.

The third picking work screen G43 includes a first display area R43a, a second display area R43b, and a third display area R43c.

In the first display area R43a, information about the product in one of the fourth display areas R41d selected on the second picking work screen G42 is displayed. Specifically, in the first display area R43a, the product code, product name, and product image of the product to be picked are displayed.

The second display area R43b displays the number of items to be picked.

The third display area R43c is an area where the product code of the product to be picked is input. The third display area R43c includes an input area R431 and a confirm button B431. The product code is input in the input area R431. For example, employee u2 directly inputs the product code in the input area R431. Alternatively, a barcode representing the product code may be scanned with a scanner or the like, and the product code that is the result of the scan may be input into the input area R431. The confirm button B431 is a button that is operated (for example, tapped) by employee u2 when there is no error in the product code entered in the input area R431.

The third picking work screen G43 further includes an Add button B432. The Add button B432 is a button that is operated (e.g., tapped) by employee u2 when adding a cart truck that stores the product to be picked.

When the Confirm button B431 is operated, the display unit 201 of the second operation terminal 20b changes the screen it displays from the third picking work screen G43 to the fourth picking work screen G44.

(4.4.5) Fourth picking work screen The fourth picking work screen G44 is displayed on the display unit 201 of the second operation terminal 20b. This is a screen for inputting the car truck code of the car truck storing the products to be picked and the number of items to be picked. Fig. 16A shows the screen configuration of the fourth picking work screen G44.

The fourth picking work screen G44 includes a first display area R43a, a second display area R43b, a third display area R43c, a fourth display area R44a, a fifth display area R44b, a save button B441, and an add button B432.

The first display area R43a, the second display area R43b, the third display area R43c, and the add button B432 have already been explained, so their explanation will be omitted here.

The fourth display area R44a is an area where the car track code is input. The fourth display area R44a includes a first input area R441 and a button B442. The car track code is input in the first input area R441. For example, employee u2 directly inputs the car track code in the first input area R441. Alternatively, a barcode representing the car track code may be scanned with a scanner or the like, and the car track code that is the scan result may be input in the first input area R441. The button B442 is a button that is operated (for example, tapped) by employee u2 when there is no error in the car track code input in the first input area R441.

The fifth display area R44b is an area for inputting information on the number of items to be picked. The fifth display area R44b has a second input area R442, a third input area R443, a fourth input area R444, and a total number display area R445. In the second input area R442, the number of items to be picked that are not stored in a case is input. In the third input area R443, the maximum number that can be stored in a case, i.e., the number of items per case, is input. In the fourth input area R444, the number of cases of the items to be picked is input. In the total number display area R445, the total number of items to be picked, calculated based on the numerical values input in the second input area R442, the third input area R443, and the fourth input area R444, is displayed.

The save button B441 is a button that is operated (e.g., tapped) by employee u2 when there are no errors in the input contents in the third display area R43c, the fourth display area R44a, and the fifth display area R44b.

When the save button B441 is operated, the second operation terminal 20b transmits the code information, including the product code and car track code, and the number of items picked, to the server 10. At this time, the display unit 201 of the second operation terminal 20b changes the screen displayed from the fourth picking work screen G44 to the fifth picking work screen G45.

(4.4.6) Fifth picking work screen The fifth picking work screen G45 is displayed on the display unit 201 of the second operation terminal 20b. This is a screen for accepting the completion of the picking work for the product to be picked. Fig. 16B shows the screen configuration of the fifth picking work screen G45.

The fifth picking work screen G45 includes a first display area R45a, a second display area R45b, a third display area R45c, one or more (two in the illustrated example) fourth display areas R45d, and a fifth display area R45e. The number of fourth display areas R45d is determined by the number of types of products to be picked that are included in the request selected on the request list screen G40.

The first display area R45a displays the request number. The second display area R45b displays information identifying the employee u2 who performed the picking work (e.g., name). The third display area R45c displays the work status of the picking work.

The fourth display area R45d displays information about the product included in the request. The fourth display area R45d includes a first detail display area R451, a second detail display area R452, a third detail display area R453, a fourth detail display area R454, a fifth detail display area R455, and a sixth detail display area R456.

In the first detailed display area R451, information about the product to be picked is displayed. Specifically, the first detailed display area R451 displays the product code, product name, and product image of the product to be picked. In the second detailed display area R452, if the product to be picked is not on the shelf 520 of the store floor 5a, information that the product is out of stock is displayed. The information that the product is out of stock is displayed in a recognizable manner. In the third detailed display area R453, location information for the product to be picked is displayed.

The fourth detailed display area R454 displays the number of items requested (requested for picking) for the item to be picked. The fifth detailed display area R455 displays the number of items picked in the picking operation for the item to be picked. The sixth detailed display area R456 displays a button that is operated to check the stock quantity of the item to be picked.

Furthermore, for products for which picking work has been completed, an object O451 indicating that picking work has been completed is displayed superimposed on the image of the product.

The fifth display area R45e displays a button that employee u2 operates (e.g., taps) to complete the picking task.

When an operation is performed on a button in the fifth display area R45e, a picking completion process is performed between the second operation terminal 20b and the server 10.

(4.4.7) Sixth picking work screen The sixth picking work screen G46 is displayed on the display unit 201 of the second operation terminal 20b in the picking completion process. The sixth picking work screen G46 is displayed superimposed on the fifth picking work screen G45. The sixth picking work screen G46 is a screen for inquiring whether or not to continue the picking work. FIG. 17A shows the screen configuration of the sixth picking work screen G46.

The sixth picking work screen G46 includes a first display area R461, a second display area R462, and a third display area R463.

The first display area R461 displays a button that is operated (e.g., tapped) when canceling the display of the sixth picking work screen G46. The second display area R462 displays a button that is operated (e.g., tapped) when not continuing the picking work. The third display area R463 displays a button that is operated (e.g., tapped) when continuing the picking work.

When a button in the first display area R461 is operated, the display unit 201 of the second operation terminal 20b stops displaying the sixth picking work screen G46 and displays the fifth picking work screen G45. When a button in the second display area R462 is operated, the display unit 201 of the second operation terminal 20b displays the seventh picking work screen G47 (see FIG. 17B) or the ninth picking work screen G49 (see FIG. 18B). When a button in the third display area R463 is operated, the display unit 201 of the second operation terminal 20b displays, for example, the eighth picking work screen G48 (see FIG. 18A).

(4.4.8) Seventh picking work screen The seventh picking work screen G47 is displayed on the display unit 201 of the second operation terminal 20b when there are products that have not been picked in the picking completion process. The seventh picking work screen G47 is displayed superimposed on the fifth picking work screen G45. The seventh picking work screen G47 is a screen that inquires whether or not to create a new request for the products that have not been picked. FIG. 17B shows the screen configuration of the seventh picking work screen G47.

The seventh picking work screen G47 includes a first display area R471, a second display area R472, and a third display area R473.

The first display area R471 displays a button that is operated (e.g., tapped) when canceling the display of the seventh picking work screen G47. The second display area R472 displays a button that is operated (e.g., tapped) when not creating a new request. The third display area R473 displays a button that is operated (e.g., tapped) when creating a new request.

When a button in the first display area R471 is operated, the display unit 201 of the second operation terminal 20b stops displaying the seventh picking work screen G47 and displays the fifth picking work screen G45. When a button in the second display area R472 is operated, the display unit 201 of the second operation terminal 20b displays a screen for adding a new request. When a button in the third display area R473 is operated, the display unit 201 of the second operation terminal 20b displays the ninth picking work screen G49.

(4.4.9) Eighth picking work screen The eighth picking work screen G48 is displayed on the display unit 201 of the second operation terminal 20b when additional picking is performed in the picking completion process. The eighth picking work screen G48 is displayed superimposed on the fifth picking work screen G45. The eighth picking work screen G48 is a screen for selecting a request to be picked. FIG. 18A shows the screen configuration of the eighth picking work screen G48.

The eighth picking work screen G48 includes one or more (two in the illustrated example) first display areas R48a and second display areas R48b. The number of first display areas R48a is determined by the number of registered requests.

The first display area R48a displays the same content as that displayed in the request display area R40b included in the request list screen G40. The second display area R48b displays a button that is operated (e.g., tapped) to cancel additional picking.

When an operation is performed on one of the one or more first display areas R48a, that is, when one request is selected from one or more requests, the display unit 201 of the second operation terminal 20b displays a first picking work screen G41 based on one or more products included in the selected request.

When a button in the second display area R48b is operated, the display of the eighth picking work screen G48 is stopped and the fifth picking work screen G45 is displayed.

(4.4.10) Ninth picking work screen The ninth picking work screen G49 is displayed on the display unit 201 of the second operation terminal 20b when a location for parking the transport cart 510 loaded with the picked goods is specified in the picking completion process, that is, when a location for placing the picked goods is specified. The ninth picking work screen G49 is displayed superimposed on the fifth picking work screen G45. The ninth picking work screen G49 is a screen for specifying a location for parking the transport cart 510 loaded with the picked goods. FIG. 18B shows the screen configuration of the ninth picking work screen G49.

The ninth picking work screen G49 includes a first display area R49a, a second display area R49b, and a third display area R49c.

The first display area R49a is an area that accepts input specifying the location where the transport cart 510 loaded with the picked goods is to be parked. The first display area R49a includes a first selection area R491 and a second selection area R492. Each of the first selection area R491 and the second selection area R492 displays information indicating the location of the transport cart 510 and a radio button associated with this. Employee u2 performs an operation (tap operation) on the radio button corresponding to the location of the transport cart 510.

The second display area R49b displays a button that is operated (e.g., tapped) to cancel the display of the ninth picking work screen G49. The third display area R49c displays a button that is operated (e.g., tapped) when the location of the transport cart 510 has been specified.

When the button in the second display area R49b is operated, the display unit 201 of the second operation terminal 20b stops displaying the ninth picking work screen G49 and displays the fifth picking work screen G45. When the button in the third display area R49c is operated, information related to the location of the transport cart 510 is sent to the server 10.

(4.5) Screens Related to Display Work Here, the screens related to the display work will be described with reference to Figs. 19A to 21.

(4.5.1) Display Request List Screen The display request list screen G50 is displayed on the display unit 201 of the first operation terminal 20a. The display unit 201 of the first operation terminal 20a displays the display request list screen G50 based on the display request list screen information received from the server 10. Fig. 19A shows the screen configuration of the display request list screen G50.

The display request list screen G50 includes a condition input area R50a and one or more (one in the illustrated example) display request display areas R50b.

The condition input area R50a includes a first input area R501 and a second input area R502. In the first input area R501, the work status of the display work is selected as a condition for the list of display requests to be displayed on the display request list screen G50. For example, "waiting for display to start" is selected as the work status of the display work. In the second input area R502, the location (placement location) where the transport cart carrying the products to be displayed is placed is selected as a condition for the list of display requests to be displayed on the display request list screen G50. For example, "all" is selected as the placement location.

The display request display area R50b displays information related to display. The display request display area R50b includes a first display area R503, a second display area R504, a third display area R505, a fourth display area R506, a fifth display area R507, and a sixth display area R508.

The first display area R503 displays the request number. The second display area R504 displays the time when the picking work was completed. The third display area R505 displays the work status of the picking work. The fourth display area R506 displays information (e.g., name) identifying the employee u2 who performed the picking work. The fifth display area R507 displays the location of the transport cart carrying the products to be displayed (picked products). The sixth display area R508 displays the work status of the display work.

When the product to be displayed is not on the shelf 520 of the store floor 5a, the display request display area R50b includes a seventh display area R509. In the seventh display area R509, when the product to be displayed is not on the shelf 520 of the store floor 5a, information that the product is out of stock is displayed. The information that the product is out of stock is displayed in a recognizable manner.

When an operation (e.g., a tap operation) is performed on one of the one or more display request display areas R50b, the display unit 201 of the first operation terminal 20a transitions the screen it displays from the display request list screen G50 to the first display work screen G51. That is, the first operation terminal 20a transmits information related to the display request for the tapped display request display area R50b to the server 10, and receives first display work screen information from the server 10.

(4.5.2) First display work screen The first display work screen G51 is displayed on the display unit 201 of the first operation terminal 20a. The display unit 201 of the first operation terminal 20a displays the first display work screen G51 based on the first display work screen information received from the server 10. Fig. 19B shows the screen configuration of the first display work screen G51.

The first display work screen G51 includes a first display area R51a, a second display area R51b, a third display area R51c, and one or more (two in the illustrated example) fourth display areas R51d. The number of fourth display areas R51d is determined by the number of types of products to be displayed included in the display request selected on the display request list screen G50.

The first display area R51a displays the request number. The second display area R51b displays information (e.g., name) that identifies the employee u1 who will be performing the display work. The third display area R51c displays the operation button B511 that is operated when the display work begins.

In the fourth display area R51d, information about the products included in the selected display request is displayed. The fourth display area R51d includes a first detailed display area R511 and a second detailed display area R512. In the first detailed display area R511, information about the products to be displayed is displayed. Specifically, in the first detailed display area R511, the product code, product name, and product image of the products to be displayed are displayed. In the second detailed display area R512, the number of products picked in the picking operation for the products to be displayed is displayed.

Furthermore, when the product to be displayed is not on the shelf 520 of the store floor 5a, the fourth display area R51d includes a third detailed display area R513. In the third detailed display area R513, when the product to be displayed is not on the shelf 520 of the store floor 5a, information that the product is out of stock is displayed. The information that the product is out of stock is displayed in a recognizable manner.

When an operation is performed on the operation button B511, the display unit 201 of the first operation terminal 20a changes the screen to be displayed from the first display work screen G51 to the second display work screen G52. Furthermore, when an operation is performed on the operation button B511, the first operation terminal 20a transmits display work related information to the server 10. When the server 10 receives the display work related information from the first operation terminal 20a, it performs display work related processing.

(4.5.3) Second Display Work Screen The second display work screen G52 is displayed on the display unit 201 of the first operation terminal 20a. Fig. 20A shows the screen configuration of the second display work screen G52.

The second display work screen G52 includes a first display area R51a, a second display area R51b, one or more (two in the illustrated example) fourth display areas R51d, a work status display area R52a, and a button display area R52b. The first display area R51a, the second display area R51b, and the fourth display area R51d have already been described, so their description will be omitted here.

The work status display area R52a displays the work status of the display work. The button display area R52b displays a button that is operated (e.g., tapped) by employee u1 when the display work is completed. When the button in the button display area R52b is operated, a display completion process is performed between the first operation terminal 20a and the server 10.

(4.5.4) Third display work screen The third display work screen G53 is displayed on the display unit 201 of the first operation terminal 20a in the display completion process. The third display work screen G53 is displayed superimposed on the second display work screen G52. The third display work screen G53 is a screen for inquiring about the presence or absence of products that have not been displayed, i.e., returned products. Fig. 20B shows the screen configuration of the third display work screen G53.

The third display work screen G53 includes a first display area R531, a second display area R532, and a third display area R533.

The first display area R531 displays a button that is operated (e.g., tapped) when canceling the display of the third display work screen G53. The second display area R532 displays a button that is operated (e.g., tapped) when there are no items to be returned. The third display area R533 displays a button that is operated (e.g., tapped) when there are items to be returned.

When a button in the first display area R531 is operated, the display unit 201 of the first operation terminal 20a stops displaying the third display work screen G53 and displays the second display work screen G52. When a button in the second display area R532 is operated, the display of the screen related to the display work is terminated. When a button in the third display area R533 is operated, the display unit 201 of the first operation terminal 20a displays the fourth display work screen G54 (see FIG. 21).

(4.5.5) Fourth display work screen The fourth display work screen G54 is displayed on the display unit 201 of the first operation terminal 20a in the display completion process. The fourth display work screen G54 is displayed superimposed on the second display work screen G52. The fourth display work screen G54 is a screen for inquiring about the location of the returned products. Fig. 21 shows the screen configuration of the fourth display work screen G54.

The fourth display work screen G54 includes a first display area R54a, a second display area R54b, and a third display area R53c.

The first display area R54a is an area that accepts input for specifying the location for the returned items. The first display area R54a includes a first selection area R541 and a second selection area R542. Each of the first selection area R541 and the second selection area R542 displays information indicating the location for the returned items and a radio button associated with the information. The employee u1 operates (tap) the radio button corresponding to the location for the returned items. The second display area R54b displays a button that is operated (e.g., tapped) when canceling the display of the third display work screen G53. The third display area R54c displays a button that is operated (e.g., tapped) when the location for the returned items has been specified.

When the button in the second display area R54b is operated, the display unit 201 of the first operation terminal 20a stops displaying the fourth display work screen G54 and displays the second display work screen G52. When the button in the third display area R54c is operated, information regarding the location of the returned item is transmitted to the server 10.

(4.6) Screens Related to Return Operation Here, the screens related to the return operation will be explained using FIG. 22A to FIG. 24.

(4.6.1) Return list screen The return list screen G60 is displayed on the display unit 201 of the second operation terminal 20b. The display unit 201 of the second operation terminal 20b displays the return list screen G60 based on the return list screen information received from the server 10. Fig. 22A shows the screen configuration of the return list screen G60.

The return list screen G60 includes a condition input area R60a and one or more (one in the illustrated example) return request display areas R60b.

The condition input area R60a includes a first input area R601 and a second input area R602. In the first input area R601, the work status of the return work is selected as a condition for the list of return requests to be displayed on the return list screen G60. For example, "Waiting for return to begin" is selected as the work status of the return work. In the second input area R602, the location (placement location) where the transport cart carrying the products to be returned is placed is selected as a condition for the list of return requests to be displayed on the return list screen G60. For example, "all" is selected as the placement location.

Return requests are displayed in the return request display area R60b. The return request display area R60b includes a first display area R603, a second display area R604, a third display area R605, a fourth display area R606, a fifth display area R607, and a sixth display area R608.

The first display area R603 displays the request number. The second display area R604 displays the location of the transport cart carrying the products to be returned. The third display area R605 displays the time when the display work was completed. The fourth display area R606 displays the work status of the display work. The fifth display area R607 displays information (e.g., name) identifying the employee u1 who performed the display work. The sixth display area R608 displays the work status of the return work.

When an operation (e.g., a tap operation) is performed on one of the one or more return request display areas R60b, the display unit 201 of the second operation terminal 20b transitions the screen it displays from the return list screen G60 to the first return work screen G61. That is, the second operation terminal 20b transmits information related to the return request for the tapped return request display area R60b to the server 10, and receives first return work screen information from the server 10.

(4.6.2) First Return Work Screen The first return work screen G61 is displayed on the display unit 201 of the second operation terminal 20b. The display unit 201 of the second operation terminal 20b displays the first return work screen G61 based on the first return work screen information received from the server 10. Fig. 22B shows the screen configuration of the first return work screen G61.

The first return work screen G61 includes a first display area R61a, a second display area R61b, a third display area R61c, and one or more (two in the illustrated example) fourth display areas R61d. The number of fourth display areas R61d is determined by the number of types of products to be returned that are included in the return request selected on the return list screen G60.

The first display area R61a displays the request number. The second display area R61b displays information (e.g., name) that identifies the employee u2 who will be performing the return operation. The third display area R61c displays the operation button B611 that is operated when the return operation begins.

In the fourth display area R61d, information about the products included in the selected return request is displayed. The fourth display area R61d includes a first detailed display area R611, a second detailed display area R612, and a third detailed display area R613. In the first detailed display area R611, information about the products to be returned is displayed. Specifically, in the first detailed display area R611, the product code, product name, and product image of the products to be returned are displayed. In the second detailed display area R612, the number picked in the picking operation for the products to be returned is displayed. In the third detailed display area R613, a button that is operated when checking the stock quantity of the products to be returned is displayed.

When an operation is performed on the operation button B611, the display unit 201 of the second operation terminal 20b changes the screen to be displayed from the first return work screen G61 to the second return work screen G62. Furthermore, when one of the one or more fourth display areas R61d is selected by a touch operation and an operation is performed on the operation button B611, the second operation terminal 20b transmits return work related information to the server 10. When the server 10 receives the return work related information from the second operation terminal 20b, it performs return work related processing.

(4.6.3) Second Return Work Screen The second return work screen G62 is displayed on the display unit 201 of the second operation terminal 20b. The second return work screen G62 is a screen for inputting the product code of the product to be returned. Fig. 23A shows the screen configuration of the second return work screen G62.

The second return work screen G62 includes a first display area R62a, a second display area R62b, and a third display area R62c.

In the first display area R62a, information about the product in one of the fourth display areas R61d selected on the first return work screen G61 is displayed. Specifically, in the first display area R62a, the product code, product name, and product image of the product to be returned are displayed.

The second display area R62b displays the number of items to be returned.

The third display area R62c is an area where the product code of the product to be returned is entered. The third display area R62c includes an input area R621 and a confirm button B621. The product code is entered in the input area R621. For example, employee u2 directly enters the product code in the input area R621. Alternatively, a barcode representing the product code may be scanned with a scanner or the like, and the product code that is the result of the scan may be entered in the input area R621. The confirm button B621 is a button that is operated (for example, tapped) by employee u2 when there is no error in the product code entered in the input area R621.

The second return work screen G62 further includes an add button B622. The add button B622 is a button that is operated (e.g., tapped) by employee u2 when adding a cart truck for storing the products to be returned.

When the Confirm button B621 is operated, the display unit 201 of the second operation terminal 20b changes the screen it displays from the second return work screen G62 to the third return work screen G63.

(4.6.4) Third Return Work Screen The third return work screen G63 is displayed on the display unit 201 of the second operation terminal 20b. This is a screen for inputting the car truck code of the car truck storing the product to be returned and the number of items to be returned. Fig. 23B shows the screen configuration of the third return work screen G63.

The third return work screen G63 includes a first display area R62a, a second display area R62b, a third display area R62c, a fourth display area R63a, a fifth display area R63b, a save button B631, and an add button B622.

The first display area R62a, the second display area R62b, the third display area R62c, and the add button B622 have already been explained, so their explanation will be omitted here.

The fourth display area R63a is an area where the car track code is input. The fourth display area R63a includes a first input area R631 and a button B632. The car track code is input in the first input area R631. For example, employee u2 directly inputs the car track code in the first input area R631. Alternatively, a barcode representing the car track code may be scanned with a scanner or the like, and the car track code that is the scan result may be input in the first input area R631. The button B632 is a button that is operated (for example, tapped) by employee u2 when there is no error in the car track code input in the first input area R631.

The fifth display area R63b is an area for inputting information on the number of items to be returned. The fifth display area R63b has a second input area R632, a third input area R633, a fourth input area R634, and a total number display area R635. In the second input area R632, the number of items to be returned that are not stored in a case is input. In the third input area R633, the maximum number that can be stored in a case, i.e., the number of items per case, is input. In the fourth input area R634, the number of cases of items to be returned is input. In the total number display area R635, the total number of items to be returned calculated based on the numerical values input in the second input area R632, the third input area R633, and the fourth input area R634 is displayed.

The save button B631 is a button that is operated (e.g., tapped) by employee u2 when there are no errors in the input contents in the third display area R62c, the fourth display area R63a, and the fifth display area R63b.

When the save button B631 is operated, the second operation terminal 20b transmits code information including the product code and car track code, and the number of items to be returned, to the server 10. At this time, the display unit 201 of the second operation terminal 20b changes the screen to be displayed from the third return work screen G63 to the fourth return work screen G64.

(4.6.5) Fourth Return Work Screen The fourth return work screen G64 is displayed on the display unit 201 of the second operation terminal 20b. This is a screen for accepting the completion of the return work for the product to be returned. Fig. 24 shows the screen configuration of the fourth return work screen G64.

The fourth return work screen G64 includes a first display area R64a, a second display area R64b, a third display area R64c, one or more (two in the illustrated example) fourth display areas R64d, and a fifth display area R64e. The number of fourth display areas R64d is determined by the number of types of products to be returned included in the return request selected on the return list screen G60.

The first display area R64a displays the request number. The second display area R64b displays information (e.g., name) that identifies the employee u2 who performed the return work. The third display area R64c displays the work status of the return work.

In the fourth display area R61d, information about the products included in the return request is displayed. The fourth display area R61d includes a first detailed display area R641, a second detailed display area R642, a third detailed display area R643, and a fourth detailed display area R644. In the first detailed display area R641, information about the products to be returned is displayed. Specifically, in the first detailed display area R641, the product code, product name, and product image of the products to be returned are displayed. In the second detailed display area R642, the number of products picked in the picking operation for the products to be returned is displayed. In the third detailed display area R643, the number of products to be returned that have been returned when the return operation is completed is displayed. In the fourth detailed display area R644, a button that is operated when checking the stock quantity of the products to be returned is displayed.

In addition, for products for which the return process has been completed, an object O641 indicating that the return process has been completed is displayed superimposed on the image of the product.

The fifth display area R64e displays a button that employee u2 operates (e.g., taps) to complete the return process.

When an operation is performed on a button in the fifth display area R64e, a return completion process is performed between the second operation terminal 20b and the server 10.

(4.7) Screens Related to Simultaneous Product Putting Here, the various screens related to simultaneous product putting work will be described with reference to Figs. 25A to 26.

(4.7.1) Search Screen The search screen G70 is displayed on the display unit 201 of the second operation terminal 20b. The display unit 201 of the second operation terminal 20b displays the search screen G70 based on the search screen information. Fig. 25A shows the screen configuration of the search screen G70.

The search screen G70 includes a search target selection area R70a. The search target selection area R70a includes a first tag R701, a second tag R702, and a third tag R703. The first tag R701, the second tag R702, and the third tag R703 are operated when employee u2 selects the search unit when searching for products, etc. The first tag R701 is selected when the search unit is the product unit. The second tag R702 is selected when the search unit is the cart truck unit. The third tag R703 is selected when the search unit is the location unit (location unit). When performing simultaneous product placement, the second tag R702 is selected.

When the second tag R702 is selected, the search screen G70 further includes a display area R70b, as shown in FIG. 25A.

Display area R70b is an area where the car track code of the car track to be searched for is input. Display area R70b includes an input area R704 and a button B702. The car track code is input in input area R704. For example, employee u2 directly inputs the car track code in input area R704. Alternatively, a barcode representing the car track code may be scanned with a scanner or the like, and the car track code that is the scan result may be input into input area R704. Button B701 is a button that is operated (for example, tapped) by employee u2 when there is no error in the car track code input into input area R704.

When button B701 is operated, the display unit 201 of the second operation terminal 20b changes the screen to be displayed from the search screen G70 to the product list screen G71. That is, the second operation terminal 20b transmits search information to the server 10 and receives product list screen information from the server 10.

(4.7.2) Product List Screen The product list screen G71 is displayed on the display unit 201 of the second operation terminal 20b. The display unit 201 of the second operation terminal 20b displays the product list screen G71 based on the product list screen information received from the server 10. Fig. 25B shows the screen configuration of the product list screen G71.

The product list screen G71 includes a search target selection area R70a, a display area R70b, a list display area R71a, and an operation button B711.

The search target selection area R70a and display area R70b have already been explained, so we will not repeat the explanation here.

The list display area R71a includes a rack information display area R711 and one or more (two in the illustrated example) product display areas R712. The number of product display areas R712 is determined by the number of types of products stored in the car truck represented by the car truck code entered on the search screen G70.

The rack information display area R711 displays the car truck code and radio box of the car truck that is the subject of the search.

The product display area R712 displays detailed information about the product stored in the car truck that is the subject of the search. The product display area R712 includes a first detailed display area R712a, a second detailed display area R712b, and a third detailed display area R712c to display detailed information about the product. The first detailed display area R712a displays the product code, product name, and image of the product stored in the car truck that is the subject of the search. The second detailed display area R712b displays the date on which the product was registered as being in stock. The third detailed display area R712c displays the number (in stock) currently stored in the storage 5b. The product display area R712 further displays a radio box associated with the detailed information about the product.

When employee u2 is to perform simultaneous delivery of all types of products stored in the searched cart truck, he/she selects a radio box included in the rack information display area R711. When employee u2 is to perform simultaneous delivery of some of the products out of all types of products stored in the searched cart truck, he/she selects one or more radio boxes corresponding to one or more products to be delivered.

The operation button B711 is a button that is operated (e.g., tapped) by employee u2 when the selection of products to be put out at once is completed in the rack information display area R711 and one or more product display areas R712.

When an operation is performed on the operation button B711, the display unit 201 of the second operation terminal 20b changes the screen it displays from the product list screen G71 to the batch product output work screen G72.

(4.7.3) Simultaneous Product Placement Work Screen The simultaneous product placement work screen G72 is displayed on the display unit 201 of the second operation terminal 20b. The simultaneous product placement work screen G72 is a screen for inputting the number of products to be placed simultaneously as information related to the products to be placed simultaneously. FIG. 25B shows the screen configuration of the product list screen G71.

The batch output work screen G72 includes one or more first display areas R72a and second display areas R72b. The number of first display areas R72a is determined by the selection result on the product list screen G71.

The first display area R72a includes a product display area R721, a first input area R722, a second input area R723, a third input area R724, and a total number display area R725.

In the product display area R721, detailed information about the products that are being shipped at once is displayed. For example, the product display area R721 displays the product code, product name, image, and date of receipt of the products that are being shipped at once. In the first input area R722, the number of products that are being shipped at once that are not stored in the case is input. In the second input area R723, the maximum number that can be stored in the case, i.e., the number of products per case, is input. In the third input area R724, the number of cases of the products that are being shipped at once is input. In the total number display area R725, the total number of products that are being shipped at once, calculated based on the numerical values input in the first input area R722, the second input area R723, and the third input area R724, is displayed.

The second display area R72b displays a button that employee u2 operates (e.g., taps) to complete the batch output operation.

When an operation is performed on a button in the second display area R72b, the second operation terminal 20b transmits the number of items to be shipped at once to the server 10. The server 10 performs the process related to the shipment at once. For example, the inventory information change unit 104 of the server 10 updates the inventory information of the items to be shipped at once.

Furthermore, for any products that are returned without being put on display after the simultaneous distribution, employee u2 uses the various screens related to the return process to perform the return process.

(5) Advantages As described above, the item picking management support system 1 of this embodiment supports the picking of products. The item picking management support system 1 includes an item picking request acquisition unit (e.g., the acquisition unit 102) and a location information notification unit (e.g., the notification unit 103). The item picking request acquisition unit acquires request information regarding the picking of products based on the picking status of the products arranged on the shelf 520. The location information notification unit notifies location information indicating the storage position of the product when a picking operation is performed in the storage warehouse 5b for the product related to the request information.

According to this configuration, location information indicating the storage location of the product is notified during the picking operation, so the picker can know the storage location of the product requested for picking. This allows the picking operation to be carried out smoothly from the storage warehouse to the storefront.

(6) Modifications The above embodiment is merely one of various embodiments of the present disclosure. The above embodiment can be modified in various ways depending on the design, etc., as long as the object of the present disclosure can be achieved.

Below, we will list some variations of the above embodiment. The variations described below can be applied in appropriate combinations.

(6.1) Modification 1
In the above embodiment, a search may be performed on a product-by-product basis using the search screen G70. For example, the employee u1 (or the employee u2) selects the first tag R701 on the search screen G70 displayed on the first operation terminal 20a (or the second operation terminal 20b). After that, the employee u1 (or the employee u2) inputs the product code to be searched on the search screen G70 displayed on the first operation terminal 20a (or the second operation terminal 20b). The server 10 searches for a product based on the product code input on the search screen G70. The server 10 notifies the first operation terminal 20a (or the second operation terminal 20b) of the search results. The first operation terminal 20a (or the second operation terminal 20b) displays the search results. The search results screen displays the product name, image, and inventory quantity of the product corresponding to the product code input on the search screen G70. The search results screen also displays location information indicating the storage location of the product to be searched for, the car truck code of the car truck in which the product is stored, and the date of entry. If the search target product is stored in multiple storage locations, multiple sets of location information, car track code, and stocking date are displayed. When multiple sets of location information, car track code, and stocking date are displayed, the stocking dates may be displayed in order of oldest to newest.

When searching for products by storage location, for example, employee u1 (or employee u2) selects the third tag R703 on the search screen G70 displayed on the first operation terminal 20a (or the second operation terminal 20b). After that, employee u1 (or employee u2) inputs the location information to be searched on the search screen G70 displayed on the first operation terminal 20a (or the second operation terminal 20b). The server 10 searches for products based on the location information input on the search screen G70. The server 10 notifies the first operation terminal 20a (or the second operation terminal 20b) of the search results. The first operation terminal 20a (or the second operation terminal 20b) displays the search results. On the screen of the search results by storage location, for each of one or more types of products corresponding to the location information input on the search screen G70, the car truck code of the car truck in which the product is stored, the product name, image, date of entry, and inventory quantity of the product are displayed.

Searching for products by cart truck is the same as searching for products all at once, so we won't explain it here.

(6.2) Modification 2
In the above embodiment, inventory correction may be performed. For example, employee u2 selects a product for which inventory correction is to be performed on the search result screen displayed on the second operation terminal 20b. More specifically, employee u2 selects a cart truck in which the product for which inventory correction is to be performed is stored on the search result screen displayed on the second operation terminal 20b. Then, a screen for performing inventory correction is displayed on the second operation terminal 20b, and employee u2 inputs the number of items not stored in a case, the number of items per case, and the number of cases of the item. The server 10 corrects the inventory quantity of the product for which inventory correction is to be performed based on the input numerical values.

(6.3) Modification 3
In the above embodiment, the car track in which the product is stored may be changed. For example, the employee u2 selects the product for which the car track is to be changed on the screen of the search results by product unit displayed on the second operation terminal 20b. More specifically, the employee u2 selects the car track in which the product for which the car track is to be changed is stored on the screen of the search results displayed on the second operation terminal 20b. After that, the screen for changing the car track is displayed on the second operation terminal 20b, so the employee u2 inputs the number of products to be stored in the new car track. For example, the employee u2 inputs the number of items not stored in the case, the number of items per case, and the number of cases of the product. Furthermore, the employee u2 inputs the car track code of the new car track. The server 10 stores the product code of the product for which the car track is to be changed in association with the car track code of the new car track and the number of products to be stored in the new car track based on the input numerical values and the car track code of the new car track.

Employee u2 also operates the inventory processing button displayed on the screen showing the search results for products by cart truck, displayed on the second operation terminal 20b. Then, location information indicating the storage location of the destination is input. Based on the input location information indicating the storage location of the destination, the server 10 associates the car truck code of the car truck to be moved with the location information.

(6.4) Modification 4
In the above embodiment, the employee u2 may register the shipment of the product. For example, the employee u2 selects the cart truck in which the product to be shipped is stored on the screen of the search result by product unit displayed on the second operation terminal 20b. After the selection, the employee u2 operates the inventory processing button displayed on the search result screen. After that, the employee u2 inputs the number of products to be shipped. That is, the employee u2 inputs the number of products not stored in the case, the number of products per case, and the number of cases of the products as the number of products to be shipped. Furthermore, the employee u2 selects one of a plurality of shipment categories representing the reason for shipment. The plurality of shipment categories includes a category indicating transfer to another store, a category indicating return, and a category indicating disposal. Furthermore, the employee u2 inputs details of the reason for shipment as necessary. The server 10 updates the inventory quantity of the product to be shipped based on the input information.

(6.5) Modification 5
In the above embodiment, a process of canceling the association between the location information and the car truck may be performed. For example, the employee u2 inputs the car truck code of the car truck to be canceled on a screen (first cancellation screen) for canceling the association between the location information and the car truck displayed on the second operation terminal 20b. The employee u2 operates the cancellation button displayed on the first cancellation screen on the second operation terminal 20b. At this time, the server 10 cancels the association between the location information and the car truck.

Alternatively, employee u2 inputs the location information to be resolved on a screen (second resolution screen) displayed on the second operation terminal 20b for resolving the correspondence between the location information and the car track. The server 10 displays one or more car track codes associated with the input location information on the second operation terminal 20). That is, the server 10 displays the car track codes of each of the one or more car tracks located in the input location information on the second operation terminal 20b. Employee u2 selects one of the one or more car track codes displayed on the second operation terminal 20b and operates the resolution button displayed on the first resolution screen. At this time, the server 10 releases the correspondence between the location information and the car track.

(6.6) Modification 6
In the above embodiment, the operation terminal 20 is configured to communicate with the server 10 via the network NT1, but is not limited to this configuration.

The operation terminal 20 may perform inventory registration without communicating with the server 10. That is, the operation terminal 20 may perform inventory registration offline. For example, performing inventory registration without the operation terminal 20 communicating with the server 10 is effective when a communication failure occurs between the operation terminal 20 and the server 10.

Employee u2 inputs inventory-related information and inventory quantity information using each screen for offline inventory registration, such as the first inventory registration screen G20 and the second inventory registration screen G21. The second operation terminal 20b stores the input inventory-related information and inventory quantity information in association with the product code of the product for which inventory registration is to be performed.

When the second operation terminal 20b is able to communicate with the server 10 via the network NT1, it transmits the stored product code, inventory-related information corresponding to the product code, and inventory quantity information to the server 10. The server 10 performs inventory registration processing based on the product code, inventory-related information corresponding to the product code, and inventory quantity information received from the second operation terminal 20b.

(6.7) Modification 7
The operation terminal 20 may perform the delivery registration without communicating with the server 10. That is, the operation terminal 20 may perform the delivery registration offline. For example, the operation terminal 20 performing the delivery registration without communicating with the server 10 is effective when a communication failure occurs between the operation terminal 20 and the server 10.

Employee u2 inputs the car truck code of the car truck in which the products to be shipped are stored, the product code of the products to be shipped, and the number of products to be shipped on the screen for offline shipping registration. The second operation terminal 20b stores the input car truck code of the car truck in which the products to be shipped are stored and the number of products to be shipped in association with the product code of the products to be registered for shipping.

When the second operation terminal 20b is able to communicate with the server 10 via the network NT1, it transmits to the server 10 the stored product code of the product to be shipped, the car track code of the car track in which the product is stored, and the number of products to be shipped. The server 10 performs a shipping registration process based on the product code, car track code, and number of products to be shipped received from the second operation terminal 20b. For example, the server 10 updates the stock number of the product to be shipped as part of the shipping registration process.

(6.8) Modification 8
The request (registration of a product pick-up request) is configured to be registered at the first operation terminal 20a, but is not limited to this. The request may be registered at a cash register or the like of a Point Of Sale (POS) system.

(6.9) Modification 9
During the return operation, the server 10 may display on the display unit 201 of the second operation terminal 20b a list of information on the products that have been returned to the storage 5b without being displayed on the shelf 520. Here, the information on the returned products includes, for example, product codes, product names, images, etc.

For example, the notification unit 103 of the server 10 includes a list of information about products that were returned to the storage 5b without being displayed on the shelf 520 (returned product list) in information related to an image for displaying the list, and transmits this information to the second operation terminal 20b. Upon receiving this information, the second operation terminal 20b causes the display unit 201 to display the returned product list based on the information.

(6.10) Modification 10
The server 10 (product delivery management support system 1) may use the data created by the data creation unit 105 to process product orders.

(6.11) Modification 11
The operation terminal 20 is not limited to a configuration in which various images are displayed using dedicated application software (production management support AP).

For example, the operation terminal 20 may display the screen using a browser. In this case, there is no need to install dedicated application software.

Alternatively, the inventory management support AP may have information regarding the screen frame when displaying the screen. At this time, the information of various images sent from the server 10 to the operation terminal 20 includes the remaining data (e.g., data related to the product). The data related to the product is, for example, the product code, product name, date of receipt, number of items in stock, etc.

(Other Modifications)
The above embodiment is merely one of various embodiments of the present disclosure. The above embodiment can be modified in various ways depending on the design, etc., as long as the object of the present disclosure can be achieved. In addition, the same function as the product management support system 1 may be embodied in a product management support method, a computer program, or a non-transitory recording medium on which a program is recorded, etc.

The item delivery management support method of the item delivery management support system 1 according to one embodiment is used in an item delivery management support system that supports the delivery of products. The item delivery management support method includes an item delivery request acquisition step and a location information notification step. The item delivery request acquisition step acquires request information regarding the delivery of a product based on the delivery status of the product arranged on the shelf 520. The location information notification step notifies location information indicating the storage location of the product when a picking operation is performed in the storage warehouse 5b for the product related to the request information. The program according to one embodiment is a program for causing a computer system to function as the above-mentioned item delivery management support system 1 or the item delivery management support method of the item delivery management support system 1.

The executing entity of the product management support system 1 or the product management support method of the product management support system 1 in the present disclosure includes a computer system. The computer system has a processor and a memory as hardware. The processor executes a program recorded in the memory of the computer system, thereby realizing the function of the product management support system 1 or the product management support method of the product management support system 1 in the present disclosure. The program may be pre-recorded in the memory of the computer system, or may be provided through an electric communication line. The program may also be recorded and provided in a non-transient recording medium such as a memory card, an optical disk, or a hard disk drive that can be read by the computer system. The processor of the computer system is composed of one or more electronic circuits including a semiconductor integrated circuit (IC) or a large scale integrated circuit (LSI). The integrated circuits such as IC or LSI here are called by different names depending on the degree of integration, and include integrated circuits called system LSI, VLSI (Very Large Scale Integration), or ULSI (Ultra Large Scale Integration). Furthermore, a field-programmable gate array (FPGA) that is programmed after the LSI is manufactured, or a logic device that allows reconfiguration of the connection relationships within the LSI or reconfiguration of the circuit partitions within the LSI, can also be used as a processor. The multiple electronic circuits may be integrated into one chip, or may be distributed across multiple chips. The multiple chips may be integrated into one device, or may be distributed across multiple devices.

In addition, it is not essential for the product supply management support system 1 that multiple functions are concentrated in one housing, and the components of the product supply management support system 1 may be distributed across multiple housings. Furthermore, at least some of the functions of the product supply management support system 1 may be realized by the cloud (cloud computing) or the like.

Furthermore, functions similar to those of the first operation terminal 20a may be embodied in a control method for the first operation terminal 20a, a computer program, or a non-transitory recording medium on which a program is recorded. The control method according to one aspect is a control method used in the first operation terminal 20a that communicates with the inventory management support system 1. The control method includes a transmission step. The transmission step transmits request information to the inventory management support system 1. The program according to one aspect is a program for causing a computer system to function as the above-mentioned first operation terminal 20a or the control method for the first operation terminal 20a.

The execution subject of the first operation terminal 20a or the control method of the first operation terminal 20a in the present disclosure includes a computer system. The computer system has a processor and a memory as hardware. The processor executes a program recorded in the memory of the computer system, thereby realizing the function of the execution subject of the first operation terminal 20a or the control method of the first operation terminal 20a in the present disclosure. The program may be pre-recorded in the memory of the computer system, or may be provided through an electric communication line. The program may also be recorded and provided in a non-transient recording medium such as a memory card, an optical disk, or a hard disk drive that can be read by the computer system. The processor of the computer system is composed of one or more electronic circuits including a semiconductor integrated circuit or a large-scale integrated circuit. The integrated circuits such as IC or LSI referred to here are called differently depending on the degree of integration, and include integrated circuits called system LSI, VLSI, or ULSI. Furthermore, FPGAs, which are programmed after the manufacture of LSIs, or logic devices that can reconfigure the connection relationship inside the LSI or reconfigure the circuit partition inside the LSI, can also be adopted as processors. The electronic circuits may be integrated into one chip, or may be distributed across multiple chips. The chips may be integrated into one device, or may be distributed across multiple devices.

Furthermore, functions similar to those of the second operation terminal 20b may be embodied in a control method for the second operation terminal 20b, a computer program, or a non-transitory recording medium on which a program is recorded, etc. The control method according to one aspect is a control method used in the second operation terminal 20b that communicates with the inventory management support system 1. The control method includes a display step. The display step displays location information notified by the inventory management support system 1. The program according to one aspect is a program for causing a computer system to function as the above-mentioned second operation terminal 20b or a control method for the second operation terminal 20b.

The second operation terminal 20b or the control method of the second operation terminal 20b in the present disclosure includes a computer system. The computer system has a processor and a memory as hardware. The processor executes a program recorded in the memory of the computer system, thereby realizing the function of the second operation terminal 20b or the control method of the second operation terminal 20b in the present disclosure. The program may be pre-recorded in the memory of the computer system, or may be provided through an electric communication line. The program may also be recorded and provided in a non-transient recording medium such as a memory card, an optical disk, or a hard disk drive that can be read by the computer system. The processor of the computer system is composed of one or more electronic circuits including a semiconductor integrated circuit or a large-scale integrated circuit. The integrated circuits such as IC or LSI referred to here are called differently depending on the degree of integration, and include integrated circuits called system LSI, VLSI, or ULSI. Furthermore, FPGAs, which are programmed after the manufacture of LSIs, or logic devices that can reconfigure the connection relationship inside the LSI or reconfigure the circuit partition inside the LSI, can also be adopted as processors. The electronic circuits may be integrated into one chip, or may be distributed across multiple chips. The chips may be integrated into one device, or may be distributed across multiple devices.

(summary)
As described above, the first aspect of the inventory management support system (1) supports the inventory of products. The inventory management support system (1) includes an inventory request acquisition unit (e.g., acquisition unit 102) and a location information notification unit (e.g., notification unit 103). The inventory request acquisition unit acquires request information regarding inventory of products based on the inventory status of the products arranged on the shelf (520). The location information notification unit notifies location information indicating the storage location of the products when a picking operation is performed in the storage warehouse (5b) for the products related to the request information.

According to this configuration, location information indicating the storage location of the product is notified during the picking operation, so the picker can know the storage location of the product requested to be picked up. This allows the picking operation to be carried out smoothly from the storage warehouse (5b) to the store floor (5a) where the product is to be picked up.

The second aspect of the inventory management support system (1) is the first aspect, and further includes a location information acquisition unit (acquisition unit 102). When the storage location of the product is undetermined during the product sorting operation, the location information acquisition unit acquires the location information of the received product.

With this configuration, location information for received products is acquired, and when request information for the product is acquired, the location information for the product can be notified.

The third aspect of the inventory management support system (1) is the first or second aspect, and further includes a group notification unit (e.g., notification unit 103). When sorting products in the storage (5b), the group notification unit notifies the customer of one of multiple groups according to customer demand to which the product belongs.

With this configuration, the products to be sorted can be sorted in groups.

The fourth aspect of the inventory management support system (1) is any one of the first to third aspects, and further includes an inventory information acquisition unit (e.g., acquisition unit 102). When an item is stored in the storage warehouse (5b), the inventory information acquisition unit acquires location information for the item, a car track code that identifies the car track storing the item, and an item code that identifies the item.

With this configuration, the products to be stocked are associated with location information and car/track codes, allowing for smooth stocking operations from the storage facility (5b) to the store floor (5a) at the storefront.

The fifth aspect of the product delivery management support system (1) is in any one of the first to fourth aspects and further includes an inventory quantity notification unit (e.g., notification unit 103). The inventory quantity notification unit notifies the inventory quantity in the storage warehouse (5b) of the product to be delivered. The product delivery request acquisition unit acquires request information after the inventory quantity notification unit displays the inventory quantity of the product in the storage warehouse (5b).

With this configuration, you can request product delivery based on the number of items in stock.

The sixth aspect of the product placement management support system (1) in any one of the first to fifth aspects further includes a stock-out information acquisition unit (e.g., acquisition unit 102). The stock-out information acquisition unit acquires stock-out information indicating whether or not the product to be placed is on the shelf (520).

This configuration makes it possible to know whether the product to be put out is on the shelf (520). For example, if the product to be put out is not on the shelf (520), it can be quickly put out.

The seventh aspect of the product delivery management support system (1) in any of the first to sixth aspects further includes an inventory quantity acquisition unit (e.g., acquisition unit 102), a stock-out information acquisition unit (e.g., acquisition unit 102), and a data creation unit (105). The inventory quantity acquisition unit acquires the inventory quantity in the storage warehouse (5b) for the product to be delivered. The stock-out information acquisition unit acquires stock-out information indicating whether the product to be delivered is on the shelf (520). The data creation unit (105) creates data regarding ordering the product based on the inventory quantity and the stock-out information.

With this configuration, if the product to be put out is not on the shelf (520) and is not stored in the storage (5b), data regarding ordering the product is created, so that a rapid response can be made even if the product is out of stock.

The eighth aspect of the product delivery management support system (1) is any one of the first to seventh aspects, and further includes a warning notification unit (e.g., notification unit 103). When the product delivery request acquisition unit has acquired request information for a product to be delivered, the warning notification unit issues a warning in a recognizable manner that there is a duplication of delivery requests for the product.

With this configuration, the person requesting the item can be notified that there are overlapping requests for the item to be delivered.

In the ninth aspect of the inventory management support system (1), in any of the first to eighth aspects, when products are stored in multiple storage locations, the location information notification unit notifies the location information of the product with the oldest entry date with priority.

This configuration allows products with older stocking dates to be prioritized for stocking.

The tenth aspect of the product picking management support system (1) in any one of the first to ninth aspects further includes a pinking status notification unit (e.g., notification unit 103). The pinking status notification unit notifies the operation status regarding the picking operation for the product corresponding to the request information.

With this configuration, the picker can pick based on the work status.

In the eleventh aspect of the product picking management support system (1), in the tenth aspect, the pinking status notification unit further notifies the work area where the picking work for the product will be performed.

With this configuration, the work area is notified, allowing the picker to smoothly pick the items to be put out.

In the twelfth aspect of the product placement management support system (1), in the tenth or eleventh aspect, the pinking status notification unit further notifies that the product is out of stock if the product to be placed is not displayed on the shelf (520).

With this configuration, the picker can know that the product is out of stock, and can quickly pick up the product to be picked that is not on display on the shelf (520). As a result, the picking process can be carried out smoothly from the storage (5b) to the store floor (5a).

In the thirteenth aspect of the product management support system (1), in any of the tenth to twelfth aspects, if there are multiple types of products, the pinking status notification unit notifies the user of a list of multiple operation statuses for each of the multiple types of products.

With this configuration, the work area is displayed in a list, allowing the picker to smoothly pick the items to be put out.

In the 14th aspect of the product placement management support system (1), in the 13th aspect, when there are multiple types of products to be placed, the multiple types of products are divided into groups based on multiple pieces of location information corresponding to each of the multiple types of products. The pinking status notification unit notifies the operation status for each group in a list, and when a group is selected from the list, notifies all types of products belonging to the selected group.

With this configuration, pickers can pick in groups.

In the fifteenth aspect of the inventory management support system (1), in any of the first to fourteenth aspects, the work unit of the picking work is determined based on the load capacity of the transport cart (510) on which the product to be picked is placed.

With this configuration, the picking worker can pick items for each transport cart (510).

The sixteenth aspect of the inventory management support system (1) in any one of the first to fifteenth aspects further includes a work-related information acquisition unit (e.g., the acquisition unit 102). The work-related information acquisition unit acquires work-related information related to the work performance of the picking work.

This configuration allows you to know the work performance related to picking work.

The seventeenth aspect of the inventory management support system (1) in any one of the first to sixteenth aspects further includes a code acquisition unit (e.g., acquisition unit 102). During a picking operation, the code acquisition unit acquires a product code that identifies the product to be picked and a car track code that identifies the car track in which the product is stored.

This configuration allows you to know the detailed storage location of the product to be picked.

The 18th aspect of the inventory management support system (1) is in any one of the first to 17th aspects, and further includes an inventory information change unit (104). The inventory information change unit changes inventory information indicating the inventory quantity of the product to be picked in the storage warehouse (5b) during picking work. After the product to be picked is displayed on the shelf (520), the inventory information change unit changes the inventory information of the product again when the product to be picked that is not displayed on the shelf (520) is returned to the storage warehouse (5b).

This configuration makes it possible to manage returned products that are not displayed on the shelves (520).

The 19th aspect of the inventory management support system (1) in any of the first to 18th aspects further includes a list notification unit (e.g., notification unit 103). When a product that is to be picked in a picking operation and is not displayed on the shelf (520) is returned to the storage (5b), the list notification unit notifies the list of the product.

This configuration makes it possible to know which products have been returned and not displayed on the shelves (520).

The twentieth aspect of the inventory management support method is used in an inventory management support system (1) that supports the inventory of products. The inventory management support system (1) performs an inventory request acquisition process and a location information notification process. In the inventory request acquisition process, request information regarding the inventory of a product based on the inventory status of the product arranged on the shelf (520) is acquired. In the location information notification process, location information indicating the storage location of the product is notified when a picking operation is performed in the storage warehouse (5b) for the product related to the request information.

According to this method of supporting product picking management, location information indicating the storage location of the product is notified during the picking operation, so the picking worker can know the storage location of the product requested to be picked. This allows the picking operation to be carried out smoothly from the storage warehouse (5b) to the store floor (5a) where the product is to be picked up.

The program of the 21st aspect is a program for causing a computer to execute the inventory management support method of the 20th aspect.

According to this program, location information indicating the storage location of the product is notified during the picking operation, so the picker can know the storage location of the product requested for picking. This allows the picking operation to be carried out smoothly from the storage warehouse (5b) to the storefront.

The management system (2) of the 22nd aspect includes a product placement management support system (1) of any one of the first to 19th aspects, a first operation terminal (20a), and a second operation terminal (20b). The first operation terminal (20a) outputs request information to the product placement management support system (1). The second operation terminal (20b) displays location information notified by the product placement management support system (1).

According to this configuration, location information indicating the storage location of the product is displayed on the second operation terminal (20b) during the picking operation, so the picker can know the storage location of the product requested to be picked up. This allows the picking operation to be carried out smoothly from the storage room (5b) to the store floor (5a) where the product is to be picked up.

The twenty-third aspect of the product placement management support system (1) supports product placement. It includes a location information acquisition unit (e.g., acquisition unit 102) and a product information notification unit (e.g., notification unit 103). The location information acquisition unit acquires location information indicating the storage location of the product that is stored in the storage facility (5b) and is to be placed. The product information notification unit notifies product information related to one or more products stored at the storage location indicated by the location information based on the location information acquired by the location information acquisition unit.

With this configuration, it is possible to know which of one or more products is stored at the storage location indicated by the location information, so that the work of picking up products from the storage warehouse (5b) to the store floor (5a) can be carried out smoothly.

The twenty-fourth aspect of the inventory management support system (1) is the twenty-third aspect, and further includes an inventory information change unit (104). The inventory information change unit changes inventory information indicating the inventory quantity of the item to be picked in the storage warehouse (5b) during picking work. After the item to be picked is displayed on the shelf (520), the inventory information change unit changes the inventory information of the item again when the item to be picked that is not displayed on the shelf (520) is returned to the storage warehouse (5b).

This configuration makes it possible to manage returned products that are not displayed on the shelves (520).

1 Product pick-up management support system 2 Management system 5a Store floor 5b Storage 10 Server 20 Operation terminal 20a First operation terminal 20b Second operation terminal 102 Acquisition unit (product pick-up request acquisition unit, location information acquisition unit, inventory information acquisition unit, stockout information acquisition unit, warning notification unit, picking status notification unit, work-related information acquisition unit, code acquisition unit)
103 Notification unit (location information notification unit, inventory quantity notification unit, list notification unit, group notification unit)
104 Stock information change unit 105 Data creation unit 501 Cart truck 510 Transport dolly

Claims (22)

A product placement management support system that supports product placement,
a product pick-up request acquisition unit that acquires request information regarding the product pick-up based on a pick-up status of the product arranged on the shelf;
a location information notifying unit that notifies location information indicating a storage location of the product when a picking operation is performed in a warehouse for the product related to the request information,
Product management support system. and a location information acquisition unit for acquiring location information of received products when the storage location of the products is not determined during the product sorting operation.
2. The inventory management support system according to claim 1. and a group notification unit that notifies a customer of a group to which the product belongs among a plurality of groups according to customer demand when the product is sorted in the storage warehouse.
3. The product delivery management support system according to claim 1 or 2. a storage information acquisition unit that acquires, when storing the commodity in the storage warehouse, the location information for the commodity, a car truck code that identifies a car truck storing the commodity, and a commodity code that identifies the commodity,
The inventory management support system according to any one of claims 1 to 3. An inventory notification unit that notifies the inventory quantity in the storage facility of the product to be delivered,
The product pick-up request acquisition unit acquires the request information after the inventory quantity notification unit displays the inventory quantity of the product in the storage warehouse.
The inventory management support system according to any one of claims 1 to 4. The system further includes a stock-out information acquisition unit that acquires stock-out information indicating whether the product to be put out is on the shelf,
The inventory management support system according to any one of claims 1 to 5. an inventory acquisition unit that acquires an inventory quantity in the storage facility for the product to be dispensed;
a stock-out information acquisition unit that acquires stock-out information indicating whether the product to be put out is on the shelf;
and a data creation unit that creates data regarding an order for the product based on the inventory quantity and the out-of-stock information.
The inventory management support system according to any one of claims 1 to 6. and a warning notification unit that, when the product delivery request acquisition unit acquires the request information for the product to be delivered, issues a warning in a recognizable manner that a delivery request for the product is duplicated.
The inventory management support system according to any one of claims 1 to 7. The location information notifying unit notifies the location information of a product having an older storage date with priority when the product is stored in a plurality of storage locations.
The inventory management support system according to any one of claims 1 to 8. A pinking status notification unit that notifies a work status regarding a picking work for the product corresponding to the request information,
The inventory management support system according to any one of claims 1 to 9. The pinking status notification unit further notifies the work area in which the picking work for the product is performed.
The inventory management support system according to claim 10. When the product to be put out is not displayed on the shelf, the pinking status notification unit further notifies that the product is out of stock.
12. The product delivery management support system according to claim 10 or 11. When there are multiple types of the products, the pinking status notification unit notifies the user of a list of multiple operation statuses for each of the multiple types of the products.
The inventory management support system according to any one of claims 10 to 12. When there are multiple types of the product to be put out, the multiple types of products are divided into groups based on multiple pieces of location information corresponding to each of the multiple types of products,
the pinking status notification unit notifies the operation status for each group in a list, and when one group is selected from the list, notifies all types of products belonging to the selected one group.
The product delivery management support system according to claim 13. The work unit of the picking work is determined based on the load capacity of a transport cart on which the product to be picked is placed.
The inventory management support system according to any one of claims 1 to 14. Further comprising a work-related information acquisition unit that acquires work-related information related to the work performance of the picking work.
The inventory management support system according to any one of claims 1 to 15. The picking method further includes a code acquisition unit that acquires, during the picking operation, a product code that identifies the product to be picked and a car track code that identifies a car track in which the product is stored.
The inventory management support system according to any one of claims 1 to 16. and an inventory information change unit that changes inventory information indicating an inventory quantity of the product to be picked in the storage warehouse during the picking operation,
the inventory information change unit changes inventory information of the products again when the products to be picked are displayed on the shelves and then the products to be picked that are not to be displayed on the shelves are returned to the storage warehouse.
The inventory management support system according to any one of claims 1 to 17. a list notification unit that notifies a list of the products that are to be picked in the picking operation and that are not to be displayed on the shelf when the products are returned to the storage warehouse,
The inventory management support system according to any one of claims 1 to 18. A product supply management support method used in a product supply management support system that supports product supply, comprising:
The inventory management support system includes:
a product supply request acquisition process for acquiring request information regarding the product supply based on a product supply status of the product arranged on a shelf;
performing a location information notification process for notifying location information indicating a storage location of the product when a picking operation is performed in a warehouse for the product related to the request information;
Product inventory management support method. A program for causing a computer to execute the product management support method described in claim 20. The inventory management support system according to any one of claims 1 to 19,
A first operation terminal;
A second operation terminal,
The first operation terminal outputs the request information to the inventory management support system,
The second operation terminal displays the location information notified by the inventory management support system.
Management system.

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