JP7680299B2 - Healthcare support system, health care support method, and program - Google Patents

Description

The present invention relates to a healthcare support system, a healthcare support method, and a program.

Healthcare support systems for use in companies and other organizations have been proposed to support employee health care (see, for example, Patent Document 1). Patent Document 1 discloses a system that encourages employees to set improvement goals for daily life data such as attendance and exercise, thereby promoting health promotion.

JP 2021-68343 A

Incidentally, in recent years, the number of patients with lifestyle-related diseases (including diseases derived from lifestyle-related diseases) has been on the rise worldwide, and the importance of healthcare has been recognized once again. As awareness of healthcare is increasing, while there are people who are aware of and interested in healthcare (hereinafter referred to as the "interested group"), there are also people who are not aware of or interested in healthcare (hereinafter referred to as the "uninterested group"). Compared to the interested group, the uninterested group tends to be reluctant to use healthcare support systems such as those mentioned above.

In the invention of Patent Document 1, employees must set improvement targets for daily life data such as attendance and exercise, and this includes factors that make the indifferent group more reluctant to use the system. However, among the indifferent group, there are people who need to be conscious of healthcare (i.e., patients with lifestyle-related diseases or those at risk of developing lifestyle-related diseases). For this reason, it is desirable to attract such people to use the healthcare support system.

The present invention has been made in consideration of the above-mentioned circumstances, and its purpose is to provide a health care support system, a health care support method, and a program that will encourage use of the system and contribute to promoting health.

In order to achieve the above-mentioned object, the health care support system according to the present invention has the following features.
A health insurance terminal that stores health check result information that is the result of the health check;
a server that stores an evaluation table in which information on suggested improvements for health are likely to be linked to information on evaluation actions for solving the information on suggested improvements, and information on points assigned to each of the information on evaluation actions;
A user terminal that stores the evaluation behavior information,
The health insurance terminal transmits the health examination result information to the server,
When the user terminal determines that the behavior of the user using the user terminal corresponds to the evaluation behavior information, the user terminal transmits the corresponding evaluation behavior information to the server;
The server refers to the medical examination result information received from the health insurance terminal and the evaluation behavior information received from the user terminal, calculates points based on the evaluation table, and transmits the calculated point information to the health insurance terminal;
The health insurance terminal grants the points to the user based on the received point information.
It is a healthcare support system.

Furthermore, in order to achieve the above-mentioned object, the health care support method according to the present invention has the following features.
A health insurance terminal that stores health check result information, which is a result of the health check, transmits the health check result information to a server;
a user terminal that stores evaluation behavior information for solving suggested content information that may suggest improvements for health, when it is determined that the behavior of a user using the user terminal corresponds to the evaluation behavior information, transmitting the corresponding evaluation behavior information to the server;
The server refers to the medical examination result information received from the health insurance terminal and the evaluation behavior information received from the user terminal, calculates points based on an evaluation table to which the indication content information, the evaluation behavior information, and the point information allocated to each of the evaluation behavior information are linked, and transmits the calculated point information to the health insurance terminal;
The health insurance terminal grants the points to the user based on the received point information;
It is a healthcare support method that has the following features.

Furthermore, in order to achieve the above-mentioned object, the program according to the present invention has the following features.
A program for causing a computer to execute each of the steps described in the above healthcare support method.

The healthcare support system, healthcare support method, and program according to the present invention are described below. The health insurance terminal transmits medical examination result information to a server, and when the user terminal determines that the behavior of the user using the user terminal corresponds to the evaluation behavior information, it transmits the corresponding evaluation behavior information to the server. In this way, when using the healthcare support system of this configuration, the user only needs to take an action (i.e., an evaluation action) to resolve the issues that may be pointed out for improvement in order to improve their health, and is not required to perform any cumbersome operations.
The server then refers to the health check result information received from the health insurance terminal and the evaluation behavior information received from the user terminal, and calculates points based on the evaluation table, and the health insurance terminal awards points to the user based on the point information received from the server. As a result, by simply performing actions that correspond to the evaluation behavior information, users in good health can maintain and improve their health, and users in poor health can improve (improve) their health. In addition, points are awarded for actions taken to maintain, improve, and improve (improve) their health. In this way, points are awarded simply by performing actions that correspond to the evaluation behavior information, which can deepen the interest of the above-mentioned indifferent group.
In other words, the healthcare support system of this configuration can attract users to use the system and contribute to promoting the improvement of their health.

The points are not particularly limited, and may be points that can be used for shopping or points that can be converted into cash.

The present invention has been briefly described above. The details of the present invention will become clearer by reading the following description of the embodiment of the invention (hereinafter referred to as "embodiment") with reference to the attached drawings.

FIG. 1 is a block diagram showing an example of the configuration of a health care support system according to an embodiment of the present invention. FIG. 2 is a block diagram showing an example of the configuration of the server shown in FIG. FIG. 3 is a block diagram showing an example of the configuration of the user terminal shown in FIG. FIG. 4 is a block diagram showing an example of the configuration of the health insurance terminal shown in FIG. FIG. 5 is a block diagram showing an example of the configuration of the cafeteria terminal shown in FIG. FIG. 6 is a sequence diagram showing an example of a healthcare support method according to an embodiment of the present invention. FIG. 7 is a flowchart showing an example of determination of the evaluation behavior information (receiving detailed examination/reexamination) shown in FIG. FIG. 8 is a flowchart showing an example of determination of the evaluation behavior information (visiting a family doctor) shown in FIG. FIG. 9 is a flowchart showing an example of determination of the evaluated behavior information (ensuring sleep time) shown in FIG. FIG. 10 is a flowchart showing an example of the determination of the evaluated behavior information (non-smoking) shown in FIG. FIG. 11 is a flowchart showing an example of determination of the evaluated behavior information (abstinence) shown in FIG. FIG. 12 is a flowchart showing an example of determination of the evaluated behavior information (intake of a balanced diet) shown in FIG. FIG. 13 is a flowchart showing an example of determination of the evaluated behavior information (1 exercise, 23 exercises per week) shown in FIG. FIG. 14 is a flowchart showing an example of calculation of points based on the evaluation table shown in FIG. FIG. 15 is a sequence diagram showing an example of the healthcare support method shown in FIG. 6, in which the user selects and eats a specific menu item. FIG. 16 is a flow chart showing an example of determining whether the specific menu shown in FIG. 15 is selected. FIG. 17 is a sequence diagram showing an example of a menu reservation method according to an embodiment of the present invention. FIG. 18 is a sequence diagram showing an example of a method for reserving the menu shown in FIG. 17 when there are a plurality of user terminals.

Below, examples of embodiments of the present invention are described. The components in each example described below can be combined as appropriate to the extent that no inconsistencies arise. In addition, the content described as an example of one embodiment may be omitted in other embodiments. Furthermore, the order of each process constituting the various flows described below is random to the extent that no inconsistencies arise in the process content. The tools that execute the various systems, methods, and programs described below may be applications installed on a server or terminal, or may be specific websites.

<Healthcare support system>
Fig. 1 is a block diagram showing an example of the configuration of a healthcare support system 1 according to an embodiment of the present invention. As shown in Fig. 1, the healthcare support system 1 includes a server 2, a user terminal 3, a health insurance terminal 4, and a cafeteria terminal 5. The server 2, the user terminal 3, the health insurance terminal 4, and the cafeteria terminal 5 are connected to each other so as to be able to communicate with each other via a predetermined network N, for example, by wire or wirelessly. The healthcare support system 1 may be composed of a plurality of user terminals 3 so that a plurality of users each use the same, or a single user terminal 3 may be used by a plurality of users.

Figure 2 is a block diagram showing an example of the configuration of the server 2 according to an embodiment of the present invention. The server 2 is managed by an administrator of the healthcare support system 1 or an administrator of the management platform of the healthcare support system 1, and includes at least a communication unit 21, a control unit 22, and a storage unit 23. Examples of the user terminal 3 include a mobile terminal such as a smartphone and a wearable terminal. The user terminal 3 may be linked to a measuring device that measures physical information, such as a weight scale 30 (see Figure 1).

The communication unit 21 is realized, for example, by a NIC, and is connected to the network N by wire or wirelessly, and transmits and receives information between the user terminal 3, the health insurance terminal 4, and the cafeteria terminal 5 via the network N.

The control unit 22 processes various types of information including information transmitted and received. The control unit 22 may be configured with processing units for each process, or each process may be performed by a single processing unit. The processing units related to the control unit 22 are realized, for example, by a CPU or the like executing various programs stored in a storage device inside the server 2. The various programs also include application programs installed on the server 2. The processing contents of the processing units will be described in detail later.

The storage unit 23 stores comprehensive user information, and the evaluation tables shown in Tables 1 and 2 below. User information is registration information when the user uses the healthcare support system. The evaluation table has diagnostic item information classified by the items of the health checkup the user undergoes, suggested content information that may indicate improvement for each diagnostic item information, evaluation action information for solving the suggested content, and point information assigned to each evaluation action information, and each of the four pieces of information is linked.

An example of various pieces of information in the evaluation table according to this embodiment will be described below with reference to Tables 1 and 2.
Examples of diagnostic item information include eight items: "height, weight, waist circumference, vision, and hearing tests,""chest X-ray and sputum test,""blood pressure measurement,""anemiatest,""liver function test," and "blood lipid test."
Examples of the suggested content information include five items: "Detailed examination/reexamination required,""Consult with your doctor,""Improve lifestyle habits,""Improvediet," and "Moderate exercise."
Examples of evaluation behavior information include eight items: "receive detailed examination/re-examination,""visit your family doctor,""ensure adequate sleep,""nosmoking,""eat a balanced diet,""abstain from alcohol,""one exercise session," and "achieve 23 exercise sessions per week."
As an example of the point information, points are allocated to each of the eight items of the evaluation behavior information.

The indication content information corresponds to the diagnostic item information. For example, when the diagnostic item information is "blood pressure measurement," the five items of indication content information described above are linked to the diagnostic item information. On the other hand, when the diagnostic item information is "chest X-ray and sputum test," two items of indication content information, "more detailed examination/reexamination required" and "consult with your family doctor," are linked to the diagnostic item information.

Similarly, the evaluation behavior information corresponds to the suggested content information. For example, when the suggested content information is "improving lifestyle habits," two pieces of evaluation behavior information, "ensuring sleep time" and "quitting smoking," are linked to the suggested content information. On the other hand, when the suggested content information is "consulting a family doctor," one piece of evaluation behavior information, "visiting a family doctor," is linked to the suggested content information. In other words, when the suggested content information is "improving lifestyle habits," "visiting a family doctor" cannot be an evaluation behavior, and therefore does not correspond to evaluation behavior information.

Similarly, the point information corresponds to the evaluated behavior information. For example, when the evaluated behavior information is "receive detailed examination/reexamination," point information of "10" points is assigned to the evaluated behavior information. On the other hand, when the evaluated behavior information is "quit smoking," point information of "100" points is assigned to the evaluated behavior information.
In this way, in the evaluation table, the diagnosis item information, the indicated content information, the evaluation action information, and the point information are linked so as to correspond to each other.

The diagnostic item information, the indication information, the evaluation behavior information, and the point information are each registered with arbitrary content by the administrator of the healthcare support system 1 or the administrator of the management platform for the healthcare support system 1.

In addition, the healthcare support system 1 according to the present invention only needs to link at least the indication content information, the evaluation behavior information, and the point information in a corresponding manner.

Figure 3 is a block diagram showing an example of the configuration of a user terminal 3 according to an embodiment of the present invention. The user terminal 3 is an information processing device used by a user, and includes at least a communication unit 31, an input unit 32, an output unit 33, a control unit 34, and a storage unit 35.

The communication unit 31 is realized, for example, by a NIC, and is connected to the network N via a wired or wireless connection, and transmits and receives information between the server 2, the health insurance terminal 4, and the cafeteria terminal 5 via the network N.

The input unit 32 accepts various operations from the user. The input unit 32 may be, for example, a display screen with a touch panel function, or may be buttons provided on the user terminal 3 or a keyboard connected to the user terminal 3. The various operations are not particularly limited as long as they are operations corresponding to the input unit 32.

The output unit 33 is a medium that transmits various information to the user. The output unit 33 may be, for example, a display screen such as a display of the user terminal 3 that visualizes various information, or a speaker of the user terminal 3 that makes various information audible. The transmission is not particularly limited as long as it is an operation corresponding to the output unit 33.

The control unit 34 processes various information including transmitted and received information. The control unit 34 may be configured with processing units according to each process, or each process may be performed by a single processing unit. The processing unit of the control unit 34 is realized, for example, by a CPU or the like executing various programs stored in a storage device inside the user terminal 3. The various programs also include application programs installed in the user terminal 3. The control unit 34 determines whether the acquired user behavior information corresponds to the evaluation behavior information based on the evaluation behavior information stored in the storage unit 35.

The memory unit 35 stores the evaluation behavior information of the evaluation table, etc. If the points granted from the health insurance terminal and the rights granted from the cafeteria terminal are digital information, the memory unit 35 can store the received information.

Figure 4 is a block diagram showing an example of the configuration of a health insurance terminal 4 according to an embodiment of the present invention. The health insurance terminal 4 is an information processing device used, for example, by a human resources or labor officer or a health insurance association member (hereinafter also referred to as a "health insurance terminal user") who has the results of health check information (i.e., health check result information), and includes at least a communication unit 41, an input unit 42, an output unit 43, a control unit 44, and a memory unit 45.

The communication unit 41 is realized, for example, by a NIC, and is connected to the network N via a wired or wireless connection, and transmits and receives information between the server 2 and the user terminal 3 via the network N.

The input unit 42 accepts various operations from the health insurance terminal user. The input unit 42 may be, for example, a display screen with a touch panel function, or may be buttons provided on the health insurance terminal 4 or a keyboard connected to the health insurance terminal 4. The various operations are not particularly limited as long as they are operations corresponding to the input unit 42.

The output unit 43 is a medium that transmits various information to the user. The output unit 43 may be, for example, a display screen such as a display of the health insurance terminal 4 that visualizes various information, or a speaker of the health insurance terminal 4 that makes various information audible. The transmission is not particularly limited as long as it is an operation corresponding to the output unit 43.

The control unit 44 processes various information including information transmitted and received. The control unit 44 may be configured with processing units for each process, or each process may be performed by a single processing unit. The processing units related to the control unit 44 are realized, for example, by a CPU or the like executing various programs stored in a storage device inside the health insurance terminal 4. The various programs also include application programs installed in the health insurance terminal 4. The control unit 44 transmits health check result information of a specified person (i.e., a user) in response to a request from the server 2, and grants points to the user based on point information received from the server 2.

The storage unit 45 stores comprehensive health check result information and the user's point information. Comprehensive health check result information is, for example, health check result information of various people other than the user. In other words, the health check result information stored in the storage unit 45 is not limited to only the user's health check result information. However, depending on the judgment of the health insurance terminal user, the health check result information stored in the storage unit 45 may be limited to only the user's health check result information.

Fig. 5 is a block diagram showing an example of the configuration of a cafeteria terminal 5 according to an embodiment of the present invention. The cafeteria terminal 5 is an information processing device used, for example, by a food provider who provides meals to users or a person who works in a company's employee cafeteria (hereinafter also referred to as a "cafeteria terminal user"), and includes at least a communication unit 51, an input unit 52, an output unit 53, a control unit 54, and a memory unit 55.

The communication unit 51 is realized, for example, by a NIC, and is connected to the network N via a wired or wireless connection, and transmits and receives information between the server 2 and the user terminal 3 via the network N.

The input unit 52 accepts various operations from the cafeteria terminal user. The input unit 52 may be, for example, a display screen with a touch panel function, or may be buttons provided on the cafeteria terminal 5 or a keyboard connected to the cafeteria terminal 5. The various operations are not particularly limited as long as they are operations corresponding to the input unit 52.

The output unit 53 is a medium that transmits various information to the user. The output unit 53 may be, for example, a display screen such as a display of the cafeteria terminal 5 that visualizes various information, or a speaker of the cafeteria terminal 5 that makes various information audible. The transmission is not particularly limited as long as it is an operation corresponding to the output unit 53.

The control unit 54 processes various information including information transmitted and received. The control unit 54 may be configured with separate processing units for each process, or each process may be performed by a single processing unit. The processing units associated with the control unit 54 are realized, for example, by a CPU or the like executing various programs stored in a storage device inside the cafeteria terminal 5. The various programs also include application programs installed in the cafeteria terminal 5. The control unit 54 transmits menu information in response to a request from the server 2, grants rights to users based on reservation information received from the server 2, and predicts the amount of ingredients to be ordered from the supplier.

The storage unit 55 stores menu information, reservation information, and information on rights granted to users. The storage unit 55 may store, for example, past order information for suppliers. This allows the control unit 54 to refer to the past order information and predict the amount of ingredients to be ordered based on the reservation information.

<Healthcare support method and program>
Fig. 6 is a sequence diagram showing an example of the healthcare support method 11 according to the embodiment of the present invention. In other words, Fig. 6 is a sequence diagram showing an example of the operation of the program of the healthcare support method.

At a specified time or through a specified operation, the server 2 requests the health insurance terminal 4 for health check result information of a specific user (step S1). The health insurance terminal 4 transmits the health check result information of the specified user to the server 2 (step S3), and the server 2 receives the health check result information of the specific user (step S5).

When the user terminal 3 detects or confirms the user's behavior, it acquires the user's behavior information (step S7). The user's behavior information may be detected or confirmed, for example, by an application installed on the user terminal 3, or may be detected or confirmed by the user's operation of the user terminal. As an example, if a running app is installed on the user terminal 3, when the user runs, the user's running (i.e., behavior information) is detected or confirmed by the running app. On the other hand, when operating the user terminal 3, the user detects or confirms information about the run (i.e., behavior information) by inputting the information into the user terminal 3. Note that the acquisition of the user's behavior information may be performed at a predetermined time or by a predetermined operation, and is not particularly limited.

The user terminal 3 determines whether the acquired behavioral information corresponds to the stored evaluation behavioral information (step S9). The determination of evaluation behavioral information will be explained using Figs. 7 to 13. The various processes shown in Figs. 7 to 13 are processes for determining whether the information corresponds to the evaluation behavioral information in the evaluation tables shown in Tables 1 and 2. Note that the determination of each piece of evaluation behavioral information described below is performed in conjunction with the corresponding app, but is not limited to this.

Figure 7 is a flowchart showing an example of a determination as to whether or not the behavioral information acquired by the user terminal 3 corresponds to the evaluation behavioral information "receive detailed examination/reexamination." When the user terminal 3 acquires the behavioral information, it starts the determination of the evaluation behavioral information. First, it loads a map application (step S901), and checks whether or not a hospital visit event has occurred (step S903). When the occurrence of a hospital visit event is confirmed, it checks whether or not the user stayed at the visited hospital for a predetermined period of time (step S905). On the other hand, when the occurrence of a hospital visit event is not confirmed, it is determined that the acquired behavioral information does not correspond to "receive detailed examination/reexamination" (step S909), and the determination of the evaluation behavioral information ends.

When it is confirmed in step S905 that the user has stayed at the visited hospital for a specified period of time, the acquired behavioral information is determined to correspond to "undergoing detailed examination/reexamination" (step S907), and the evaluation behavioral information determination ends. On the other hand, when it is not confirmed that the user has stayed at the visited hospital for a specified period of time, the acquired behavioral information is determined not to correspond to "undergoing detailed examination/reexamination" (step S909), and the evaluation behavioral information determination ends.

Because a visit to a hospital may be made for reasons other than a detailed examination or reexamination, a final confirmation step may be performed by a user operation after step S907 or step S909. In addition, if the user has registered a detailed examination or reexamination in a calendar application, the calendar application may be linked. In this way, in order to increase accuracy, the evaluation behavior information may be determined by accepting a user operation or may be linked to another application, and the same applies to the determination of each evaluation behavior information described below.

In general, when a person (not limited to the user) who has been advised to "undergo a detailed examination/reexamination" undergoes a detailed examination/reexamination, the health check result information for that person's detailed examination/reexamination is delivered to the user of the health insurance terminal. For this reason, the evaluation behavior information ("undergo a detailed examination/reexamination") is determined in the user terminal 3 by the process of FIG. 7 as described above, but to ensure accuracy, the evaluation behavior information determined in the user terminal 3 may be determined to be correct or not in a later flow in FIG. 6. Note that the above-described determination of whether the evaluation behavior information determined in the user terminal 3 is correct or not may also be performed in the same manner for the determination of the following evaluation behavior information.

In addition, when a person (not limited to the user) who has been advised to "undergo a detailed examination/re-examination" does undergo a detailed examination/re-examination, a receipt (medical fee statement) is sent from the hospital to the health insurance terminal user. For this reason, the evaluation behavior information for "undergo a detailed examination/re-examination" may be acquired without processing by the user terminal 3. The same applies to the evaluation behavior information below.

Figure 8 is a flowchart showing an example of a determination as to whether or not the behavioral information acquired by the user terminal 3 corresponds to the evaluation behavioral information "visit a family doctor". When the user terminal 3 acquires the behavioral information, it starts determining the evaluation behavioral information. First, it reads the GPS app (step S911) and checks whether or not there is stay information at a registered hospital (step S913). When it is confirmed that there is stay information at a registered hospital, it checks whether or not the user stayed at the registered hospital for a specified period of time (step S915). On the other hand, when it is not confirmed that there is stay information at a registered hospital, it is determined that the acquired behavioral information does not correspond to "visit a family doctor" (step S919), and the determination of the evaluation behavioral information ends.

If it is confirmed in step S915 that the user has stayed at the registered hospital for the specified time, the acquired behavioral information is determined to correspond to "visiting a family doctor" (step S917), and the evaluation behavioral information determination ends. On the other hand, if it is not confirmed that the user has stayed at the registered hospital for the specified time, the acquired behavioral information is determined not to correspond to "visiting a family doctor" (step S919), and the evaluation behavioral information determination ends.

If there is no registered hospital (hospital information is not registered), the same flow as that for determining whether the behavioral information corresponds to "receive detailed examination/re-examination" may be used. In this case, it is preferable to carry out the above-mentioned final confirmation step so that "receive detailed examination/re-examination" and "visit a family doctor" are not mixed up in the determination of the evaluation behavioral information. In addition, regardless of whether there is a registered hospital, the determination may be made based on the medical receipt (medical fee statement).

Figure 9 is a flowchart showing an example of a determination as to whether or not behavioral information acquired by the user terminal 3 corresponds to the "ensuring quality sleep time" category of evaluated behavioral information. When the user terminal 3 acquires behavioral information, it starts determining the evaluated behavioral information. First, it loads a sleep management app (step S921) and checks whether the sleep time exceeds a predetermined time (step S923). If it is confirmed that the sleep time exceeds the predetermined time, it is determined that the acquired behavioral information corresponds to "ensuring quality sleep time" (step S925), and the determination of the evaluated behavioral information ends. On the other hand, if it is not confirmed that the sleep time exceeds the predetermined time, it is determined that the acquired behavioral information does not correspond to "ensuring quality sleep time" (step S927), and the determination of the evaluated behavioral information ends.

Figure 10 is a flowchart showing an example of a judgment as to whether or not the behavioral information acquired by the user terminal 3 corresponds to the "no smoking" of the evaluated behavioral information. When the user terminal 3 acquires the behavioral information, it starts judging the evaluated behavioral information. First, it loads a non-smoking management app (step S929) and checks whether or not the non-smoking time has exceeded a predetermined time (step S931). If it is confirmed that the non-smoking time has exceeded the predetermined time, it is judged that the acquired behavioral information corresponds to "no smoking" (step S933), and the judgment of the evaluated behavioral information ends. On the other hand, if it is not confirmed that the non-smoking time has exceeded the predetermined time, it is judged that the acquired behavioral information does not correspond to "no smoking" (step S935), and the judgment of the evaluated behavioral information ends.

Figure 11 is a flowchart showing an example of a determination of whether or not behavioral information acquired by the user terminal 3 corresponds to the evaluated behavioral information "abstinence". When the user terminal 3 acquires behavioral information, it starts determining the evaluated behavioral information. First, it loads the abstinence management app (step S937) and checks whether the abstinence time has exceeded a predetermined time (step S939). If it is confirmed that the abstinence time has exceeded the predetermined time, it is determined that the acquired behavioral information corresponds to "abstinence" (step S941), and the determination of the evaluated behavioral information ends. On the other hand, if it is not confirmed that the abstinence time has exceeded the predetermined time, it is determined that the acquired behavioral information does not correspond to "abstinence" (step S943), and the determination of the evaluated behavioral information ends.

Figure 12 is a flowchart showing an example of a determination as to whether or not behavioral information acquired by the user terminal 3 corresponds to the evaluated behavioral information "taking a balanced diet". When the user terminal 3 acquires behavioral information, it starts the determination of the evaluated behavioral information. First, it reads the dietary life management app (step S945) and checks whether or not the nutritional balance has achieved a reference value (step S947). When it is confirmed that the nutritional balance has achieved the reference value, it checks whether or not the calorie intake is within the reference value (step S949). On the other hand, if it is not confirmed that the nutritional balance has achieved the reference value, it is determined that the acquired behavioral information does not correspond to "taking a balanced diet" (step S953), and the determination of the evaluated behavioral information ends.

If it is confirmed in step S949 that the calorie intake is within the reference value, the acquired behavioral information is determined to correspond to "eating a balanced diet" (step S951), and the evaluation of the evaluated behavioral information is terminated. On the other hand, if it is not confirmed that the calorie intake is within the reference value, the acquired behavioral information is determined not to correspond to "eating a balanced diet" (step S953), and the evaluation of the evaluated behavioral information is terminated.

It is generally recognized that the time at which one eats a meal (mealtime) has a significant impact on the health of many people (e.g., chrono-nutritional studies). As one example, irregular mealtimes can lead to obesity, etc. For this reason, mealtimes can be added as a judgment criterion to the flow in Figure 12, just like nutritional balance and calorie intake.

Figure 13 is a flowchart showing an example of a determination as to whether or not the behavioral information acquired by the user terminal 3 corresponds to "1 exercise" and "23 exercises per week" of the evaluated behavioral information. When the user terminal 3 acquires the behavioral information, it starts determining the evaluated behavioral information. First, it loads a running app (step S955) and acquires the running distance and running time (step S957). Then, it calculates the exercise value from the acquired running distance and running time (step S959).

Note that exercise is a unit of measurement for the amount of physical activity, and is calculated by multiplying METs, a unit that indicates how many times the intensity of physical activity is equivalent to at rest, by the duration of activity (h) (1 exercise = 1 MET x 1 hour).

When the exercise value is calculated in step S959, it is confirmed whether the calculated exercise value is 1 exercise or more (step S963). When it is confirmed that the calculated exercise value is 1 exercise or more, it is confirmed whether the number of exercises per week is 23 or more, for example, based on data stored in the memory unit 35 of the user terminal 3 (S963). On the other hand, if it is not confirmed that the calculated exercise value is 1 exercise or more, it is determined that the acquired behavioral information does not correspond to "1 exercise" (step S967), and the determination of the evaluated behavioral information is terminated.

If it is confirmed in step S963 that 23 or more exercises are performed per week, the acquired behavioral information is determined to correspond to "23 exercises per week" (step S965), and the evaluation of the evaluated behavioral information ends. On the other hand, if it is not confirmed that 23 or more exercises are performed per week, the acquired behavioral information is determined to correspond to "1 exercise" and not "23 exercises per week" (step S969), and the evaluation of the evaluated behavioral information ends.

For ease of explanation, the decimal points are rounded down, but this is not limiting. In addition, this is a simple process for determining whether or not one or more exercises or 23 or more exercises per week have been completed, but this is not limiting.

The above explains how to determine evaluation behavior information.

When it is determined in step S9 that the behavioral information corresponds to the evaluated behavioral information, the user terminal 3 transmits the corresponding evaluated behavioral information to the server 2 (step S11). When the server 2 receives the evaluated behavioral information from the user terminal 3 (step S13), it refers to the evaluated behavioral information and the health check result information received from the health insurance terminal 4 and calculates points based on the evaluation table (step S15).

The calculation of points based on the evaluation table will be explained using Figure 14. When the server 2 receives the medical checkup result information from the health insurance terminal 4 and the evaluation behavior information from the user terminal 3, it starts calculating points based on the evaluation table. First, it refers to the indication content information from the received medical checkup result information (step S151), and then refers to the received evaluation behavior information (step S153).

When the indication content information of the received health check result information and the received evaluation behavior information are referenced, it is determined whether the received evaluation behavior information corresponds to the indication content information (step S155). If it is determined that the received evaluation behavior information corresponds to the indication content, the point information assigned to the evaluation behavior information is extracted (step S157), and the calculation of points based on the evaluation table is terminated. On the other hand, if it is determined that the received evaluation behavior information does not correspond to the indication content, the point information is not extracted and the calculation of points based on the evaluation table is terminated.

For example, if the suggested content information is "improving lifestyle habits," and the received evaluation behavior information is "ensuring adequate sleep" or "quitting smoking," it is determined that the evaluation behavior information corresponds to the suggested content information. However, if the received evaluation behavior information is "visiting a family doctor," it is determined that the evaluation behavior information does not correspond to the suggested content information.

Here, for healthy users who do not have any suggestions in the health result information (i.e., when the health result information does not include suggestion content information), point calculation may be performed so that points are awarded for performing an action corresponding to the evaluation behavior information. As a result, the evaluation behavior information in this case does not correspond to specific suggestion content information, but corresponds to any suggestion content information. This allows healthy users to use the healthcare support system 1 according to this embodiment.

For users who have information about findings in their medical checkup results, resolving the findings is the top priority, so in this example, the processing mode in which points are calculated under the above conditions has been described, but this is not limiting. Above, we have described how points are calculated based on the evaluation table.

For ease of explanation, step S151 and step S153 are described as different steps, but step S151 of referencing the indicated content information from the received medical examination result information and step S153 of referencing the received evaluation behavior information may be performed in the same step. In addition, the received evaluation behavior information may be referred to (step S153) and then the indicated content information may be referred to from the received medical examination result information (step S151).

When the point information is obtained in step S15, the server 2 transmits the point information to the health insurance terminal 4 (step S17), and the health insurance terminal 4 receives the point information (step S19). The health insurance terminal 4 grants points to the user (user terminal 3) based on the received point information (step S21). As a result, the user (user terminal 3) earns points.

The points are given to the user (user terminal 3) of the health insurance terminal 4 at any timing (step S21). As an example, a case where points are given once a year based on the previous year's health check result information will be described. When points are given based on the previous year's health check result information, points are given only when the health condition (e.g., the contents of the findings) is maintained, improved, or improved (improved) compared to the previous year, and points are not given if the health condition is not maintained, improved, or improved (improved). In this way, when points are given based on the previous year's health check result information, a process of comparing the latest health check result information with the previous year's health check result information occurs. This process may be performed by any one of the server 2, the user terminal 3, and the health insurance terminal 4, and the processing method, etc. are not particularly limited.
In the healthcare support method 11, points are managed by the above-mentioned processes (steps).

<Example of healthcare support method and example of program>
15 is a sequence diagram showing an example of the healthcare support method 11a in the case where a user selects and eats a specific menu, which is an example of the healthcare support method 11. Note that the healthcare support method 11a has the same flow and processes as the healthcare support method 11, except for the process of determining whether the menu is a specific menu (step S9a), which corresponds to the process (step) of determining the evaluation behavior information (step S9) of the healthcare support method 11, and therefore a description of this point will be omitted.

The user's actions in the healthcare support method 11a include reserving a menu and eating the selected (reserved) menu.

Menus include drinks, food, ingredients (uncooked foods, etc.), and dishes (cooked ingredients). In addition, specific menus are not limited to, for example, healthy meals or menus suitable for improving the user's suggestions.

Figure 16 is a flowchart showing an example of a determination as to whether behavioral information acquired by the user terminal 3 (i.e., the menu eaten by the user) corresponds to a specific menu. When the user terminal 3 acquires behavioral information, it starts to determine whether it is a specific menu. First, it loads the dietary management app (step S971) and checks whether it is a registered menu (step S973). If it is confirmed that it is a registered menu, it determines that the menu eaten by the user (i.e., the behavioral information) is a specific menu (step S975) and ends the determination as to whether it is a specific menu. On the other hand, if it is not confirmed that the menu eaten by the user is a registered menu, it determines that the acquired behavioral information is not a specific menu (step S977) and ends the determination as to whether it is a specific menu.

<How to reserve a menu>
Fig. 17 is a sequence diagram showing an example of the menu reservation method 12 according to the embodiment of the present invention. In other words, Fig. 17 is a sequence diagram showing an example of the operation of the menu reservation method.

The server 2 requests menu information from the cafeteria terminal 5 at a predetermined time or by a predetermined operation (step S31). The cafeteria terminal 5 transmits the menu information to the server 2 (step S33), the server 2 receives the menu information (step S35), and transmits the received menu information to the user terminal 3 (step S37). Note that the menu information may be transmitted from the cafeteria terminal 5 to the server 2 at a predetermined time or by a predetermined operation. In other words, step S31 may be omitted.

When the user terminal 3 receives the menu information, the user can select any menu from the menu information. When a menu is selected by the user, the user terminal 3 transmits reservation information for the menu to the server 2 (step S41), and the server 2 receives the reservation information and accepts the reservation (step S43). The reservation information is then transmitted from the server 2 to the cafeteria terminal 5 (step S45). The cafeteria terminal 5 receives the reservation information (step S47) and grants rights to the user (user terminal 3) based on the received reservation information. This allows the user (user terminal 3) to acquire the rights (step S51).

An example of a right is a priority right to receive a reserved menu first. In other words, the priority right allows a user to receive a reserved menu without having to wait in line at a restaurant or the like. The priority right may be a physical object such as a ticket, or digital information such as a barcode.

Furthermore, if the menu selected (reserved) by the user is a specific menu, points may be awarded to the user as described above in "Example of a healthcare support method and an example of a program."

Furthermore, when the server 2 transmits the menu information received from the cafeteria terminal to the user terminal 3 (step S37), it may recommend a particular menu item to the user as a recommended menu item tailored to the user.
The menu reservation method 12 has been described above.

<An example of how to reserve a menu>
18 is a sequence diagram showing an example of the menu reservation method 12, specifically, an example of the menu reservation method 12a in the case where there are multiple user terminals. Note that the menu reservation method 12a has the same flow and processes as the menu reservation method 12, except for the process of predicting food ordering (step S53), and therefore a description of this point will be omitted.

The server 2 accepts reservations from multiple user terminals 3 (step S43) and transmits the multiple reservation information to the dining hall terminal 5 (step S45), which receives the multiple reservation information (step S47). The dining hall terminal 5 then predicts the order quantity of ingredients based on the multiple reservation information (step S53). In this way, if the order quantity of ingredients can be predicted, it is possible to prevent excess ordering of ingredients. In other words, food waste can be reduced.

As shown in FIG. 18, the cafeteria terminal 5 may grant rights (step S49) only to users (user terminals 3) who satisfy specific conditions.
The menu reservation method 12a has been described above.

<Action and Effects>
According to the healthcare support system 1, healthcare support method (11, 11a), and program (hereinafter also referred to as "healthcare support system 1, etc.") of the present embodiment, the user simply performs an action corresponding to the evaluation action information. As a result, the health of a user in good health is maintained and improved, and the health of a user in poor health is improved (improved). In addition, the healthcare support system 1 of the present embodiment does not require the user to perform troublesome operations when using the system, and further, the user is given points for actions (i.e., evaluation actions) for maintaining and improving and improving (improving) the health of the user. This can deepen the interest of the indifferent group (people who are not aware of or interested in healthcare).

Furthermore, according to the healthcare support system 1 of this embodiment, the evaluation behavior information includes the selection and eating of a specific menu, which can encourage the user to be aware of healthy eating habits and improving their eating habits.

Furthermore, according to the healthcare support system 1 etc. of this embodiment, by reserving a menu, a user is granted the right to receive the selected (reserved) menu on a priority basis, which can encourage the uninterested to use the healthcare support system 1 etc.

Furthermore, according to the healthcare support system 1 of this embodiment, if the menu that the user reserves is a specific menu, points are awarded, which encourages the user to be aware of healthy eating habits and improving their eating habits.

Furthermore, according to the healthcare support system 1 etc. of this embodiment, when the medical checkup result information does not include any information on the contents of the findings (i.e., the user is healthy), the server 2 refers to the evaluation behavior information received from the user terminal 3 and calculates points based on the evaluation table. This makes it possible for the healthcare support system of this embodiment to be used by healthy people (including people other than the user).

As a result, the healthcare support system 1, healthcare support method (11, 11a), and program according to this embodiment can attract use of the system and contribute to promoting the improvement of the user's health.

<Other forms>
The present invention is not limited to the above-described embodiment, and can be appropriately modified, improved, etc. In addition, the material, shape, size, number, arrangement location, etc. of each component in the above-described embodiment are arbitrary as long as the present invention can be achieved, and are not limited.

Here, features of the embodiments of the healthcare support system, the healthcare support method, and the program according to the present invention described above will be briefly summarized and listed in the following [1] to [8].
[1]
A health insurance terminal (4) that stores health check result information that is the result of the health check;
A server (2) that stores evaluation tables (Tables 1 and 2) in which information on suggested improvements for health are likely to be indicated, evaluation behavior information for solving the suggested information, and point information assigned to each of the evaluation behavior information are linked to each other;
A user terminal (3) that stores the evaluation behavior information,
The health insurance terminal (4) transmits the health check result information to the server (2) (step S3),
When the user terminal (3) determines that the behavior of the user using the user terminal corresponds to the evaluation behavior information (step S9, step S9a, FIGS. 7 to 13, and 15), it transmits the corresponding evaluation behavior information to the server (step S11).
The server (2) refers to the medical examination result information received from the health insurance terminal (4) and the evaluation behavior information received from the user terminal (3), calculates points based on the evaluation table (step S15), and transmits the calculated point information to the health insurance terminal (4) (step S17).
The health insurance terminal (4) grants the points to the user based on the received point information (step S21).
Healthcare support system (1).
[2]
In the health care support system (1) described in the above [1],
The suggested content information includes an item suggesting improvement of dietary habits,
The evaluation behavior information includes the user selecting and eating a specific menu item.
Healthcare support system (1).
[3]
In the health care support system (1) described in the above [2],
The restaurant further includes a cafeteria terminal (5) that stores menu information that can be reserved by the user,
The cafeteria terminal (5) transmits the menu information to the server (2) (step S33),
The server (2) transmits the received menu information to the user terminal (3) (step S37).
The user terminal (3) transmits reservation information for the menu selected by the user from the received menu information to the server (2) (step S41);
The server (2) transmits the received reservation information to the dining hall terminal (5) (step S45).
The dining hall terminal (5) grants rights to the user based on the received reservation information (step S49).
Healthcare support system (1).
[4]
In the health care support system (1) according to any one of the above [3],
When the specific menu is included in the reservation information (step S9a), the server (2) calculates points based on the evaluation table and with reference to the received medical examination result information and the evaluation behavior information (step S15).
Healthcare support system (1).
[5]
In the health care support system (1) according to the above [3] or [4],
The rights include a right for the user to preferentially receive the selected menu (step S51);
Healthcare support system (1).
[6]
In the health care support system (1) according to any one of the above [3] to [5],
A plurality of said user terminals (3),
Each of the plurality of user terminals (3) transmits reservation information for the menu selected by the user from the received menu information to the server (step S41 in FIG. 17 );
The server (2) transmits the received plurality of pieces of reservation information to the dining hall terminal (5) (step S45 in FIG. 17),
The cafeteria terminal (5) manages the received reservation information (step S53).
Healthcare support system (1).
[7]
In the health care support system (1) according to any one of the above [1] to [6],
The server (2)
If the medical examination result information received from the health insurance terminal (4) does not include the indicated content information, the system refers to the evaluation behavior information received from the user terminal (3), calculates points based on the evaluation table, and transmits the calculated point information to the health insurance terminal (4);
The health insurance terminal (4) grants the points to the user based on the received point information.
Healthcare support system (1).
[8]
A health insurance terminal (4) that stores health check result information, which is a result of the health check, transmits the health check result information to a server (2) (S3);
A user terminal (3) stores evaluation behavior information for solving information on the contents of the indication that may suggest improvements for health, and when it is determined that the behavior of a user using the user terminal corresponds to the evaluation behavior information (step S9, step S9a), transmits the corresponding evaluation behavior information to the server (2) (step S11);
The server (2) refers to the medical examination result information received from the health insurance terminal (4) and the evaluation behavior information received from the user terminal (3), calculates points based on the evaluation tables (Tables 1 to 2) to which the indication content information, the evaluation behavior information, and the point information assigned to each of the evaluation behavior information are linked (step S13), and transmits the calculated point information to the health insurance terminal (4) (step S17);
The health insurance terminal (4) grants the points to the user based on the received point information (S21);
A healthcare support method (11, 11a) having the above-mentioned features.
[9]
A program for causing a computer to execute each of the steps described in [8] above.

REFERENCE SIGNS LIST 1 Healthcare support system 2 Server 3 User terminal 4 Health insurance terminal 5 Cafeteria terminal 30 Weight scale 11, 11a Healthcare support method 12, 12a Reservation method 21, 31, 41, 51 Communication unit 22, 34, 44, 54 Control unit 23, 35, 45, 55 Memory unit 32, 42, 52 Input unit 33, 43, 53 Output unit N Network

Claims (9)

A health insurance terminal that stores health check result information that is the result of the health check;
a server that stores an evaluation table in which information on suggested improvements for health are likely to be linked to information on evaluation actions for solving the information on suggested improvements, and information on points assigned to each of the information on evaluation actions;
A user terminal that stores the evaluation behavior information,
The health insurance terminal transmits the health examination result information to the server,
When the user terminal determines that the behavior of the user using the user terminal corresponds to the evaluation behavior information, the user terminal transmits the corresponding evaluation behavior information to the server;
The server refers to the medical examination result information received from the health insurance terminal and the evaluation behavior information received from the user terminal, calculates points based on the evaluation table, and transmits the calculated point information to the health insurance terminal;
The health insurance terminal grants the points to the user based on the received point information.
Healthcare support system. The health care support system according to claim 1,
The suggested content information includes an item suggesting improvement of dietary habits,
The evaluation behavior information includes the user selecting and eating a specific menu item.
Healthcare support system. The health care support system according to claim 2,
The dining room terminal further includes a terminal for storing menu information that can be reserved by the user.
The cafeteria terminal transmits the menu information to the server,
The server transmits the received menu information to the user terminal;
the user terminal transmits to the server reservation information for a menu selected by the user from the received menu information;
The server transmits the received reservation information to the dining room terminal,
The dining hall terminal grants a right to the user based on the received reservation information.
Healthcare support system. The health care support system according to claim 3,
When the reservation information includes the specific menu, the server calculates points based on the evaluation table by referring to the received medical examination result information and the evaluation behavior information.
Healthcare support system. The health care support system according to claim 3 or 4,
The rights include a right for the user to preferentially receive the selected menu item,
Healthcare support system. The health care support system according to any one of claims 3 to 5,
A plurality of said user terminals,
each of the plurality of user terminals transmits reservation information for the menu selected by the user from the received menu information to the server;
The server transmits the received plurality of pieces of reservation information to the dining room terminal,
The dining hall terminal manages the received plurality of pieces of reservation information.
Healthcare support system. The health care support system according to any one of claims 1 to 6,
The server,
If the medical examination result information received from the health insurance terminal does not include the indication content information, refer to the evaluation behavior information received from the user terminal, calculate points based on the evaluation table, and transmit the calculated point information to the health insurance terminal;
The health insurance terminal grants the points to the user based on the received point information.
Healthcare support system. A health insurance terminal that stores health check result information, which is a result of the health check, transmits the health check result information to a server;
a user terminal that stores evaluation behavior information for solving suggested content information that may suggest improvements for health, when it is determined that the behavior of a user using the user terminal corresponds to the evaluation behavior information, transmitting the corresponding evaluation behavior information to the server;
The server refers to the medical examination result information received from the health insurance terminal and the evaluation behavior information received from the user terminal, calculates points based on an evaluation table to which the indication content information, the evaluation behavior information, and the point information allocated to each of the evaluation behavior information are linked, and transmits the calculated point information to the health insurance terminal;
The health insurance terminal grants the points to the user based on the received point information;
A healthcare support method comprising: A program for causing a computer to execute each of the steps described in claim 8.

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