JP7730166B2 - Management System - Google Patents

Description

The present invention relates to a management device and management system for automated service devices that operate in response to payments for goods and services.

Automated service devices are known that accept coins deposited through a deposit slot, identify the type of coin deposited, and sell goods or provide services according to the amount deposited. For example, coin-operated laundry machines are known that accept coins and wash and dry clothes. Furthermore, multiple coin-operated laundry machines are installed within a coin laundry establishment, and users can use the one they prefer. Laundry machines are also known that allow users to pay for use using monetary data stored on an IC card instead of coins.

For example, the laundry machine described in JP 2020-156581 A has a card reader/writer and can read and write IC cards. The IC card stores monetary data equivalent to coins or banknotes. The laundry machine has a set price for each service it provides, and the laundry machine stores the price and monetary data equivalent to the price for each service mode it provides, associated with each mode. For example, if the price for using a dryer for 10 minutes is 100 yen, the price and monetary data equivalent to 100 yen are stored and associated with the mode information for using the dryer for 10 minutes. If the mode for using the dryer for 10 minutes is selected, the laundry machine can be used by depositing the price of 100 yen. For example, by holding an IC card over the card reader/writer installed in the laundry machine, the amount of monetary data equivalent to the price for use is subtracted from the monetary data stored on the IC card, and the laundry machine begins operating according to the price. Additionally, to improve user convenience, coin laundries are equipped with charging devices that allow users to charge monetary data onto IC cards and deposit the amount. The charging devices also have a currency exchange function, allowing users to exchange bills and coins for bills and coins of a different denomination.

An optional feature for the laundry system is being considered: points based on laundry machine usage. Points earned based on laundry machine usage are accumulated by adding them to the points already stored on the IC card. Points accumulated on the IC card can be exchanged for rewards such as free laundry machine vouchers or discount coupons based on a preset number of points. When points are used, the reward points are deducted from the points stored on the IC card. An IC card charging device installed in the store allows users to deposit bills and coins, and the monetary data equivalent to the deposited amount can be added to the monetary data stored on the IC card. The charging device also functions as a management device for unmanned stores. Each laundry machine in the store is equipped with a card reader/writer and connected to the charging device. The charging device can control each laundry machine via the card reader/writer and can also collect usage information for each laundry machine.

Japanese Patent Application Laid-Open No. 2020-156581

When using coin-operated automated service devices such as coin-operated laundry machines, it was necessary to pay using coins or an IC card each time before use.

For example, when using multiple automated service machines at once or when using automated service machines multiple times in succession, a payment was required each time the automated service machine was used. The automated service machine could not be used until payment was made. For example, if users did not have the required number of coins or the required balance on their IC card, they had to exchange money or charge their IC card each time they ran out. It was also possible that another user might use the automated service machine while they were away, forcing them to wait until it was finished. There was a demand for an automated service machine that users could use without having to worry about the number of coins they had or the remaining balance on their IC card.

The present invention aims to provide a management device and management system that can manage the use of automated service devices for each user for a specified period of time, and can settle the fees for the use of automated service devices for each user during the specified period.

The management device of the present invention comprises a service device that provides a predetermined service to a user, and a first information reading means that reads at least user identification information that identifies the user from an information recording medium and outputs a startup signal to operate the connected service device. The service device is connected to an automatic service device that operates upon input of the startup signal, and the management device inputs information output from the automatic service device. The management device also has communication means for data communication with an external device, and when the service device is operated by the first information reading means, inputs startup information from the automatic service device that includes at least the user identification information and device identification information that identifies the operated automatic service device, calculates the amount of consideration for the service provided to the user based on the startup information, associates the user identification information, the device identification information, the amount of consideration, and the date and time the service was provided as usage history information for the automatic service device, and generates a list of services provided during a predetermined period that are associated with the user identification information from the stored usage history information and outputs the list from the communication means.

The management system of the present invention is a management system having an automatic service device that operates upon input of a start signal, a management device connected to the automatic service device, and a settlement device connected to the management device, wherein the automatic service device has a service device that provides a predetermined service to a user, an information reading means that reads user identification information that identifies at least the user from an information recording medium and outputs the start signal to operate the connected service device based on the read user identification information, and a first communication means that performs data communication with an external device, the management device has a second communication means that performs data communication with the external device and a storage means that stores information obtained from the automatic service device, and the settlement device has a first ... outputs the start signal to operate the service device based on the read user identification information. and check-in means for executing a check-in process for switching attribute information included in the user identification information of the information recording medium from an unusable state of the information recording medium in which the activation signal cannot be output from the information reading means to an usable state of the information recording medium in which the activation signal can be output from the information reading means, wherein when the service device is operated by the information reading means, the automatic service device generates activation information including at least the user identification information and device identification information for identifying the operated automatic service device and outputs the activation information from the first communication means, and the management device receives the activation information and checks the attribute information included in the user identification information of the information recording medium based on the activation information. the user identification information, the device identification information, the payment amount, and the date and time of the service provided are associated with each other and stored in the storage means as usage history information of the automatic service device; list information of the services provided related to the user identification information during a predetermined period is generated from the stored usage history information and output from the second communication means ; the settlement device acquires the list information from the management device and settles the total amount of the payment for the services provided calculated based on the list information by the settlement means; the predetermined period is from the time when the attribute information of the information recording medium is switched from the unusable state to the usable state by the check-in means The period is until payment is initiated at the settlement device, and the settlement device is capable of issuing a first information recording medium in which information indicating that the usable period of the information recording medium is until the day of issue is included and stored in the attribute information, and a second information recording medium in which information indicating that the usable period of the information recording medium is from a predetermined day to a predetermined number of days is included and stored in the attribute information, and the first information recording medium allows the automatic service device to be used without performing the check-in process by the check-in means, and the second information recording medium is issued with the attribute information set to the unusable state, and the automatic service device becomes usable by performing the check-in process by the check-in means .
The management system of the present invention is a management system having an automatic service device that operates in response to input of a startup signal, a management device connected to the automatic service device, and a payment settlement device connected to the management device, wherein the automatic service device has a service device that provides a predetermined service to a user, information reading means that reads at least user identification information that identifies the user from an information recording medium and outputs the startup signal to operate the connected service device based on the read user identification information, and first communication means that performs data communication with an external device, the management device has second communication means that performs data communication with the external device and storage means that stores information acquired from the automatic service device, and the payment settlement device has issuing means that issues the information recording medium and check-in means that executes check-in processing to switch attribute information of the information recording medium from an unusable state of the information recording medium that does not allow the information reading means to output the startup signal to an usable state of the information recording medium that allows the information reading means to output the startup signal, and when the service device is operated by the information reading means, the automatic service device reads at least the user identification information and and generating activation information including device identification information that identifies the user and outputs the activation information from the first communication means; the management device inputs the activation information, calculates a price for the service provided to the user based on the activation information, associates the user identification information, the device identification information, the price, and the date and time of the service provided as usage history information of the automatic service device, and stores the association information in the storage means; generates list information of the services provided that are related to the user identification information during a predetermined period from the stored usage history information, and outputs the list information from the second communication means; and the information recording medium is usable for the attribute information. The device includes a first information recording medium including information indicating that the period is up to the day of issue, and a second information recording medium including information in the attribute information indicating that the usable period is for a predetermined number of days from a predetermined day, wherein the first information recording medium issued by the issuing means allows the automatic service device to be used without the check-in process being performed by the check-in means, and the second information recording medium issued by the issuing means is issued with the attribute information set to the unusable state, and the automatic service device becomes usable by performing the check-in process by the check-in means.

The present invention provides a management device and a management system that can manage the use of automated service devices for each user for a specified period of time, and can settle the fees for the use of automated service devices used by each user during the specified period.

FIG. 1 is a block diagram illustrating the configuration of a golf driving range system. FIG. 2 is a block diagram illustrating the configuration of the ball dispensing device. FIG. 3 is a block diagram illustrating the configuration of a device management device in the golf driving range system. FIG. 4 is a block diagram illustrating the configuration of the settlement device of the golf driving range system. FIG. 5 is a flowchart illustrating the operation of the automatic service device. FIG. 6 is a flowchart illustrating the operation of the settlement device. FIG. 7 is a flowchart illustrating the operation of the card issuing process. FIG. 8 is a flowchart illustrating the operation of the check-in process. FIG. 9 is a flowchart illustrating the operation of the check-out process. FIG. 10 is a flowchart illustrating the operation of the electronic money charging process. FIG. 11 is a flowchart illustrating the operation of the process for checking card information on an IC card. FIG. 12 is a diagram illustrating an example of information to be stored. FIG. 13 is a block diagram illustrating the configuration of the laundry system. FIG. 14 is a block diagram illustrating the configuration of the laundry machine. FIG. 15 is a block diagram illustrating the configuration of the device management device. FIG. 16 is a block diagram illustrating the configuration of the user management device.

Embodiments of the present invention will now be described with reference to the drawings. Each figure is merely a schematic illustration intended to provide a sufficient understanding of the present invention, and the present invention is not limited to the illustrated examples.

A first example of a management system will be described using Figures 1 to 12. As the first example, a ball rental system used at a golf driving range will be described, and as a second example, a laundry system for managing coin laundries will be described using Figures 13 to 16.

An automated service device is a device that automatically performs operations such as selling goods or providing services. For example, golf driving ranges are equipped with ball rental devices that rent out golf balls, and coin laundries are equipped with laundry devices. In addition to these devices, service providing devices also include massage machines and game machines that operate automatically in response to payment. They can also be vending machines that sell drinks and food.

First, an example of the configuration of a ball rental system using a ball rental device that rents balls to facility users at a golf driving range or the like will be described using Figures 1 to 4. Figure 1 is a block diagram explaining the configuration of a golf driving range system.

The ball lending system 1 includes a machine management device 2, a payment settlement device 3, a first ball lending device 4, a second ball lending device 5, and a third ball lending device 6.

The equipment management device 2 and the settlement device 3 are connected so that data can be communicated. The equipment management device 2 is connected so that data can be communicated with the first ball dispensing device 4, the second ball dispensing device 5, and the third ball dispensing device 6. The settlement device 3 is connected so that data can be communicated with the first ball dispensing device 4, the second ball dispensing device 5, and the third ball dispensing device 6 via the equipment management device 2. The equipment management device 2 and the settlement device 3 may be integrated. For example, the first ball dispensing device 4 and the second ball dispensing device 5 may be located on different floors for user convenience, and the equipment management device 2 and the settlement device 3 may be located at an entrance to the facility, etc.

Figure 2 is a block diagram explaining the configuration of the ball dispensing device. The first ball dispensing device 4, the second ball dispensing device 5, and the third ball dispensing device 6 have the same configuration, so the first ball dispensing device 4 will be used as an example for explanation, and explanations of the second ball dispensing device 5 and the third ball dispensing device 6 will be omitted. A terminal device 12 equipped with a card reader 14, communication means 15, deposit means 16, and device terminal control means 13 is connected to control means 10. The control means 10 is connected to ball discharge means 11.

The control means 10 controls the operation of the first ball dispenser 4. The control means 10 is equipped with a CPU and memory (not shown), and its operation is controlled according to a program stored in the memory. The memory also stores setting values and serves as a work area for the CPU.

The ball discharge means 11 is controlled by the control means 10. The start and stop of the operation of the ball discharge means 11 is controlled by the control means 10. For example, the control means 10 outputs a discharge signal. When the discharge signal is input, the ball discharge means 11 discharges a predetermined number of balls. The user can borrow the discharged balls and practice golf.

The terminal device 12 is connected to and controlled by the control means 10. The terminal device 12 is equipped with a device terminal control means 13, a card reader 14, a communication means 15, and a deposit means 16. The device terminal control means 13 controls the operation of the card reader 14, the communication means 15, and the deposit means 16. The control means 10 can control various operations of the terminal device 12 via the device terminal control means 13.

The device terminal control means 13 is equipped with a CPU and memory (not shown), and its operation is controlled according to programs stored in the memory. The memory also stores setting values and serves as a work area for the CPU. The device terminal control means 13 is also connected to and controlled by the control means 10. Elements controlled by the device terminal control means 13 can be indirectly controlled by the control means 10 via the device terminal control means 13.

The card reader 14 is connected to and controlled by the device terminal control means 13. The card reader 14 reads information recorded on a card, which is an information recording medium on which information is recorded. For example, the card may be an IC card, which stores identification information including an identification number, which is a number unique to each IC card. The identification information includes attribute information for the IC card and the user. The attribute information includes information about the IC card's usage conditions and user, such as the IC card's usable period, card type, issue date and time, date of use, start date and time of use, usable device conditions, user contact information, and financial data. The IC card's identification information can identify the owner of the IC card and can include information about the owner, so it can also be considered user identification information. The card may be a magnetic card or a card with a barcode recorded on it. The card reader 14 is only required to be able to read the card. The usable period may be expressed as the usable date and time and the usable date and time, or as the usable date and time and the number of days or hours for which it can be used. The number of days may include a concept shorter than one day, such as 0.5 days, as long as the usable period is specified. For example, the date and time when it becomes available is 00:00 on December 1, 2000, and the date and time when it becomes unavailable is 23:59 on December 10, 2000. For example, the date and time when it becomes available is 00:00 on December 1, 2000, and the number of days and hours when it can be used is 10 days and 12 hours.

The card reader 14 can read the identification number and attribute information from the IC card, and the device terminal control means 13 can acquire the read identification number and attribute information. The card reader 14 may be a card reader/writer that can write information to the card. For example, a card reader/writer can read and write monetary data on the IC card, making it possible to make electronic money payments.

The communication means 15 is connected to the device terminal control means 13 and controlled by the device terminal control means 13. The communication means 15 performs data communication with an external device. For example, the external device is the device management device 2. The device management device 2 and the first ball dispensing device 4 are connected so that they can communicate data.

The device terminal control means 13 determines whether the identification information of the IC card read by the card reader 14 satisfies a predetermined condition. For example, the predetermined condition is that the IC card is used within the IC card's usable period. The date and time when the IC card is read by the card reader 14 is compared with the usable period, which is the IC card's attribute information, to determine whether the IC card will be used within the period. The device terminal control means 13 is equipped with a timer (not shown), which allows the device terminal control means 13 to obtain date and time information. The device terminal control means 13 can also be considered an information recording medium reader that reads the IC card. The date and time when the IC card is read by the card reader 14 can be used for control purposes as the date and time when the device equipped with the card reader 14 was used, or the date and time when use began, or the date and time when a service was provided.

If the identification information satisfies a predetermined condition, the device terminal control means 13 outputs an activation signal to the control means 10. When the control means 10 receives the activation signal, it outputs an ejection signal to the ball ejection means 11, causing the ball ejection means 11 to eject a predetermined number of balls. The control means 10 can operate the first ball dispensing device 4.

If the identification information does not satisfy predetermined conditions, the device terminal control means 13 outputs a non-activation signal to the control means 10. When the control means 10 receives the non-activation signal, it does not output a discharge signal to the ball discharge means 11 and performs card error processing. For example, card error processing is processing to notify the user that the card is incompatible.

Whether the identification information satisfies the specified conditions is determined by the device terminal control means 13 by comparing the various pieces of information that make up the identification information with preset comparison information.

The deposit means 16 is connected to and controlled by the device terminal control means 13. The deposit means 16 accepts currency, identifies its denomination and authenticity, and outputs a signal corresponding to the denomination to the device terminal control means 13. The device terminal control means 13 determines whether a predetermined amount has been deposited into the deposit means 16, and if so, outputs an activation signal to the control means 10. The device terminal control means 13 generates and stores amount information indicating the deposited amount, which is used for control purposes such as comparing it with a pre-stored fee amount. The deposit means 16 may also output an activation signal when the amount of deposited currency reaches a predetermined amount, which is then output to the control means 10 via the device terminal control means 13. By depositing a predetermined amount in cash, the first ball dispenser 4 operates, allowing a user to borrow a predetermined number of balls. For example, by depositing 300 yen into the deposit means, 40 balls will be dispensed from the first ball dispenser 4 and available for borrowing.

The deposit means 16 may be connected to the control means 10. In this case, when a predetermined amount is deposited into the deposit means 16, the control means 10 outputs a discharge signal to the ball discharge means 11. This makes it possible to configure a terminal device 12 to be attached to a coin-activated automatic service device that operates with cash. Also, if the device is to be operated using only an IC card, the deposit means 16 may not be required, and control related to the deposit means 16 may not be executed.

When the control means 10 receives an activation signal and controls the ball discharge means 11 to discharge a ball in response to the signal, it communicates with an external device via the communication means 15 and outputs to the external device the identification information, a device ID that identifies the first ball dispenser 4, the date and time of use, information indicating that the activation signal was received, and information indicating that the ball discharge means 11 was controlled to discharge a ball as usage history information. The device ID is device identification information that identifies the first ball dispenser 4. This usage history information is also referred to as startup information regarding the startup of the first ball dispenser 4, which is an automatic service device. Furthermore, when the first ball dispenser 4 is operated with cash, an identification number is not obtained, so the usage history information can be output to the external device using a predetermined value as the identification number.

In addition, usage history information is output to the external device and stored in memory constituting the control means 10 or device terminal control means 13. If usage history information cannot be output to the external device due to a communication malfunction of the communication means 15, the usage history information stored in the memory can be output to the external device when communication resumes. Alternatively, the external device may periodically access the first ball dispensing device 4, and control may be performed such that usage history information accumulated during the periodic access is output from the first ball dispensing device 4 to the external device. Here, a device ID is assigned in advance to each ball dispensing device and stored by the control means 10. In addition to being managed and stored by the control means 10, the device ID may also be managed and stored by the device terminal control means 13 of the terminal device 12 that is connected one-to-one to the first ball dispensing device 4.

When the control means 10 receives a non-activation signal from the terminal device 12 that prevents the ball discharge means 11 from discharging balls, it communicates with an external device via the communication means 15 and outputs to the external device, as usage history information, the identification information, the device ID that identifies the first ball dispensing device 4, and the information that has been obtained from the date and time of use, as well as information indicating that the non-activation signal has been input. For example, if the IC card is outside its validity period, balls cannot be dispensed.

The device terminal control means 13 is equipped with a timer (not shown) and can obtain the current date and time and use it for control. Similarly, the control means 10 can also obtain the current date and time and use it for control.

Figure 3 is a block diagram illustrating the configuration of an equipment management device in a golf driving range system. The equipment management device 2 is connected to a control means 17 and a communication means 18, and is also connected to a storage means 19.

The equipment management device 2 manages the first to third ball dispensing devices 4, 5, and 6 that are connected to it. The equipment management device 2 has a database that stores the usage history of the first to third ball dispensing devices 4, 5, and 6, and can extract desired data from the database according to specified conditions and store the data in association with the IC card identification number. The equipment management device 2 is a computer with communications capabilities, such as a personal computer or server device.

The control means 17 includes a CPU and memory (not shown), and its operation is controlled according to a program stored in the memory. The memory also stores setting values and serves as a work area for the CPU. The control means 17 also controls each element of the device management device 2 according to the program.

The communication means 18 is connected to and controlled by the control means 17. The communication means 18 communicates data with external devices. For example, the external devices are the settlement device 3, the first ball dispensing device 4, the second ball dispensing device 5, and the third ball dispensing device 6.

The storage means 19 is connected to and controlled by the control means 17. The control means 17 inputs the usage history information output from the first to third ball dispensing devices 4, 5, and 6, and controls the storage means 19 to store the usage history information in association with the IC card identification number.

The control means 17 can search for usage history information stored in the storage means 19. For example, when an identification number and a period are specified, the control means 17 can obtain usage history information for that identification number used during that period. Usage history information can also be considered list information that identifies each device used, the user, the date and time of use, and the usage fee. The control means 17 can generate a list including the identification number, the identification information of the device used, the date and time of use, and the usage fee, and can also save this list as a single file. The specified period may be a predetermined period, a period determined according to predetermined conditions, or a period specified by the biller. The list information may also be information on all services used during a predetermined period, such as the period from the 1st to the end of each month. In this case, the desired transactions can be extracted and used by the device that obtained the list information. List information may be generated for each identification number.

An example of usage history information will be explained using Figure 12. Figure 12 is a diagram showing an example of stored information. The identification number is a unique number that identifies the IC card. It can identify the user who owns the IC card. The storage means 19 stores attribute information of the IC card in association with the identification number. Furthermore, the storage means 19 stores the start and end dates and times of use of the device, the device ID that identifies the device used, information on the mode used, and the amount of consideration that is compensation for the service provided, all in association with the identification number. The identification number can be stored in association with other information.

Next, we will explain the settlement device 3. The settlement device 3 is a device through which users settle the fees for services provided by devices used over a specified period of time. Figure 4 is a block diagram explaining the configuration of the settlement device for the golf driving range system. The settlement device 3 has a control means 20 connected to it, a communication means 26, a storage means 27, a card processing means 28, a payment means 21, an operation panel 24, and a printing means 25.

The control means 20 is equipped with a CPU and memory (not shown), and its operation is controlled according to a program stored in the memory. The memory also stores setting values and serves as a work area for the CPU. The control means 20 also controls each element of the settlement device 3 according to the program.

The communication means 26 is connected to and controlled by the control means 20. The communication means 26 performs data communication with an external device. For example, the external device is the equipment management device 2. The settlement device 3 can perform data communication with the equipment management device 2.

The storage means 27 is connected to and controlled by the control means 20. The storage means 27 stores information such as usage history information obtained from the equipment management device 2, identification information for issued IC cards, and settlement information for each identification number.

The card processing means 28 is connected to and controlled by the control means 20. The card processing means 28 is equipped with a card reader/writer 29 that reads and writes IC cards. The card processing means 28 can read and write IC cards. The card processing means 28 also has a stocker (not shown) that stores multiple IC cards, from which the IC cards can be dispensed and issued.

The payment means 21 is connected to and controlled by the control means 20. The payment means 21 includes a deposit means 22 and a withdrawal means 23, and can be used to pay for the use of the device. Deposits are made using the deposit means 22, and any change is dispensed from the withdrawal means 23. For example, the deposit means 22 deposits currency, identifies the denomination of the deposited currency, and outputs the deposited amount to the control means. The control means 20 obtains the deposited amount and uses it for control. The control means 20 also subtracts the payment amount from the deposited amount to determine the change amount and controls the withdrawal means 23 to dispense it. The withdrawal means 23 dispenses the specified amount of change. In addition to cash payment methods, payment by credit card using the card processing means 28, payment by electronic money, and two-dimensional code payment using the operation panel 24 are also possible.

The operation panel 24 is connected to and controlled by the control means 20. The operation panel 24 includes a touch panel with input and display means, a keyboard, and an LCD display. The operation panel 24 is controlled by the control means 20 and displays characters and images. The operation panel 24 is controlled by the control means 20 and can acquire the touch position, select one button from multiple buttons, or input characters and numbers. The operation panel 24 can display the amount to be charged to the user operating it. The user can also operate the settlement device 3, select a payment method, and pay the charged amount using the selected payment method.

The printing means 25 is connected to and controlled by the control means 20. The printing means 25 is controlled by the control means 20 and prints characters and figures on recording paper. It may be a thermal, inkjet, or electrophotographic printer. The printing means 25 can print receipts, coupons or discount vouchers with two-dimensional codes printed on them, advertisements, etc.

Next, the operation of the system will be explained using Figures 5 to 11.

Figure 5 is a flowchart explaining the operation of an automatic service device. The operation of the automatic service device will be explained using the first ball dispensing device 4 as an example. The first ball dispensing device 4 reads an IC card and determines whether or not a predetermined condition is met. If so, it starts operating; if not, it does not start operating. Whether or not the device's operation is started, the first ball dispensing device 4 generates startup information related to the startup of the device. The generated startup information includes the IC card's identification number or identification information, the device ID of the first ball dispensing device 4, information indicating that the device's operation has started and information on the start date and time of use, or information indicating that the device will not operate and information on the date and time when the non-start signal was received or transmitted.

Furthermore, the first ball dispensing device 4 ends its operation by discharging the ball, but if an automatic service device that continues to operate for a predetermined period of time is used, the startup information can include information on the end date and time of use, or the end date and time of use obtained by adding a predetermined usage time to the start date and time of use, after waiting for the end of use.

Furthermore, since the first ball dispensing device 4 has a fixed usage fee, the fee can be calculated if the number of uses is known. When using an automated service device in which the fee varies depending on the usage mode, the startup information includes information on the usage mode or the fee amount according to the usage mode. The startup information also serves as usage history information for the first ball dispensing device 4, and is output to the equipment management device 2 that manages the first ball dispensing device 4. The equipment management device 2 inputs the usage history information for the first ball dispensing device 4 and stores it in a database. The equipment management device 2 stores the startup information in the database in association with the identification number of the IC card that operated the first ball dispensing device 4. The equipment management device 2 can search for the contents of the startup information from the multiple pieces of stored usage history information based on the identification number and date and time information, and extract each item.

The operation of the first ball dispensing device 4 is controlled by the control means 10, and the operation of the equipment management device 2 is controlled by the control means 17.

In step S1, the first ball dispensing device 4 reads the identification information on the IC card using the card reader 14 of the terminal device 12 attached to the first ball dispensing device 4. In other words, it can be said that the user identification information that identifies the user using the device is read.

Next, in step S2, the first ball dispenser 4 analyzes the identification information read from the IC card to determine whether the device can be operated, i.e., whether the IC card is valid. For example, the validity period included in the identification information is compared with the current date and time. If the current date and time is within the validity period, the IC card is determined to be valid; if it is outside the validity period, the IC card is determined to be invalid. If the IC card is determined to be valid, the process proceeds to step S3; if it is determined to be invalid, the process proceeds to step S4.

Here, in addition to reading the identification information stored on the IC card and having the first ball dispensing device 4 determine the validity of the card based on the information stored on the IC card, the first ball dispensing device 4 may also read the identification number from the IC card, access the equipment management device 2, obtain attribute information associated with the identification number stored in the equipment management device 2, and make a determination using the obtained attribute information. If the identification information of the IC card is stored in the equipment management device 2 when the IC card is issued and the equipment management device 2 manages the information so that it updates the information according to the subsequent usage history, it is not necessary to store attribute information on the IC card. The first ball dispensing device 4 can be used by storing at least the identification number on the IC card.

In step S3, the first ball dispenser 4 begins operation. The control means 10 outputs a discharge signal, and the ball dispenser 11, upon receiving the discharge signal, dispenses a predetermined number of balls. If the IC card is determined to be valid, the automatic service device is controlled to start up.

Next, in step S4, the first ball dispenser 4 generates startup information. The startup information can also be considered usage history information for the first ball dispenser 4, which is operated by an IC card. The startup information associates the IC card's identification number with information about the operation history of the first ball dispenser 4, such as the device ID, operating mode, start date and time of use, and payment, and can also include attribute information.

Next, in step S5, the first ball dispensing device 4 accesses the equipment management device 2 and outputs startup information to the equipment management device 2.

The following steps are the operation of the device management device 2.

In step S6, the equipment management device 2 is accessed by the first ball dispensing device 4 and obtains startup information.

Next, in step S7, the equipment management device 2 stores the acquired startup information in the storage means 19 of the equipment management device 2. The acquired startup information is stored in a database in the storage means 19 in association with the identification number included in the input startup information. The operation history of the first ball dispensing device 4 is stored as a database in the storage means 19, and the information is stored in a searchable manner.

Next, the operation of the settlement device 3 will be explained. The operation of the settlement device 3 is controlled by the control means 20. The settlement device 3 can issue IC cards, charge monetary data to IC cards, process check-in, and process check-out, including settling the fare. The operation panel 24 is a touch panel, and a desired function can be selected by touching the button for that function from the displayed menu buttons. Information entered from the operation panel 24 is acquired by the control means 20, which then performs various controls.

Figure 6 is a flowchart explaining the operation of the settlement device.

In step S10, the settlement device 3 determines whether the function selected via the operation panel 24 is the card issuance function. If the selected function is the card issuance function, the process proceeds to step S11; if not, the process proceeds to step S12.

In step S11, the settlement device 3 executes the card issuance process described below.

In step S12, the settlement device 3 determines whether the function selected via the operation panel 24 is the check-in function. If the selected function is the check-in function, the settlement device 3 proceeds to step S13; if not, it proceeds to step S14.

In step S13, the settlement device 3 executes the check-in process described below.

In step S14, the settlement device 3 determines whether the function selected via the operation panel 24 is the checkout function. If the selected function is the checkout function, the settlement device 3 proceeds to step S15; if not, it proceeds to step S16.

In step S15, the settlement device 3 executes the checkout process described below.

In step S16, the settlement device 3 determines whether the function selected via the operation panel 24 is the function to charge electronic money. If the selected function is the function to charge electronic money, the process proceeds to step S17; if not, the process proceeds to step S18.

In step S17, the settlement device 3 executes the electronic money charging process described below.

In step S18, the settlement device 3 performs a process to verify the card information of the IC card, which will be described later.

Next, the card issuance process in step S11 of Figure 6 will be described. Figure 7 is a flowchart explaining the operation of the card issuance process. The card issuance process and each element of the device that performs that process can also be considered card issuance means.

In step S20, the settlement device 3 uses the operation panel 24 to select the card type, which is the type of recording medium to be issued. For example, the selectable card type is a membership card or a visitor card, and cards of any selectable card type can be issued. A membership card is a card that is valid for one year upon payment of a specified fee. It becomes valid by checking in before using the facility, and is a card that allows the user to settle the fee for use of the devices used by checking out after using the facility. The fee for services used between check-in and check-out can be settled at check-out. A visitor card is a card that is issued on the day the facility is used and is valid only on the day of issue. It does not require check-in, and is a card that allows the user to settle the fee for use of the devices used by checking out after using the facility. In this flowchart, a membership card is referred to as the first card and a visitor card as the second card. There are two types of IC cards, the first card and the second card, and the information that distinguishes them is the card type information. The device usage conditions and functions can be controlled to differ depending on the card type.

In step S21, the settlement device 3 displays the price corresponding to the card to be issued on the operation panel 24, and prompts the user to pay the price. The payment means 21 waits for payment by the user. For example, a payment method such as cash, credit card, or two-dimensional code payment can be selected from the operation panel 24, and the price is paid using the selected method.

Next, in step S22, the settlement device 3 determines whether payment of the consideration has been completed. If payment has been completed, it proceeds to the next step; if payment has not been completed, it waits until payment is completed. This step can also include a timeout process, measuring a predetermined time and executing the timeout process and terminating the process if payment is not made within the predetermined time.

Next, in step S23, the settlement device 3 prints a receipt. The receipt records the identification number of the issued IC card. A two-dimensional code is also recorded on the receipt. The contents of this two-dimensional code include identification number information with a symbol specifying the position of the identification number and attribute information with a symbol specifying the position of the attribute information. For example, the symbols specifying the position of the identification number are "(" and ")", and the identification number can be identified by inserting it between "(" and ")". Similarly, the position of the attribute information can be identified by enclosing it between "[" and "]". The symbols specifying the position facilitate data analysis. When the two-dimensional code is decoded, the positions of the identification number and attribute information can be easily identified. Furthermore, the attribute information may contain multiple different attributes, but by determining the data length and order in advance, analysis after decoding may be possible. Because two-dimensionally coded information is difficult to understand visually, it is preferable that at least the identification number be recorded in numbers and the card type in characters.

Next, in step S24, the settlement device 3 determines whether the IC card to be issued is the first card or the second card. The settlement device 3 changes the processing destination depending on the type of card. If the first card is selected, the settlement device 3 proceeds to step S25, and if the second card is selected, the settlement device 3 proceeds to step S26. Although the explanation is given assuming two types of cards, the number of card types can be increased to three or four.

In step S25, the settlement device 3 writes first card information according to the type of IC card to be issued. The first card information includes information indicating the card type, the date and time of issue, the validity period, point information, and electronic money monetary data. The point value and monetary data are not necessary. For example, the information indicating the card type is a value according to the card type, such as "0" indicating a first card or "1" indicating a second card. The first card information adds points according to the amount paid, for example 10% of the total, to the point information. For users, a member card is more advantageous than a visitor card. To encourage users to become repeat customers of the facility, the owner can take measures to make the benefits of a member card more advantageous than those of a visitor card.

In step S26, the settlement device 3 writes second card information to the IC card to be issued. The second card information includes information indicating the card type, the date and time of issue, the date of validity, and electronic money monetary data. Monetary data is not required if it is not needed. The second card information does not add points based on the amount paid to the point information.

In step S27, the settlement device 3 outputs card issuance information, which is information written on the IC card to be issued, to the equipment management device 2 so that it can be managed by the equipment management device 2. The card issuance information includes card identification information and additional information such as the equipment ID of the settlement device 3 that issued the card, the issuance date and time, the price, and the payment method.

In step S28, the settlement device 3 ejects the IC card on which the initial values were written in step S25 or step S26 from the device, allowing the user to retrieve it.

The processing from step S29 onwards is executed by the equipment management device 2. In step S27, the equipment management device 2 inputs the card issuance information output from the settlement device 3.

In step S30, the device management device 2 associates other information with the identification number included in the card issuance information, and also associates additional information, and stores this as historical information in the database.

In addition, if you have a visitor card that is a second card that still has electronic money monetary data, you can insert that visitor card into the settlement device 3, retain the monetary data, and perform a process to rewrite the other second card information, thereby issuing a new visitor card with the monetary data retained.

The settlement device 3 can issue two types of IC cards with different attribute information. When IC cards with different attribute information are used, their attributes are determined and different processes are performed depending on the card used by each customer.

Next, we will explain the check-in process in step S13 in Figure 6. Figure 8 is a flowchart explaining the operation of the check-in process. The check-in process is carried out by the control means 20 of the settlement device 3 operating in accordance with a program, and these can also be said to constitute the check-in means.

When check-in is selected from the menu displayed on the operation panel 24 of the settlement device 3, the check-in process begins and the IC card is read by the card processing means 28.

In step S40, the settlement device 3 reads the IC card using the card processing means 28 of the settlement device 3 and obtains the stored information.

Next, in step S41, the settlement device 3 determines whether the IC card is valid. The settlement device 3 determines whether the IC card is a membership card, whether the date and time of use is within the validity period of the membership card, and whether the membership card has been checked in. If the card is valid, the process proceeds to step S42; if it is invalid, the process proceeds to step S43. The settlement device 3 determines that the IC card is valid if it is a membership card, the date and time of use is within the validity period, and the card has not yet been checked in.

Next, in step S42, the settlement device 3 changes the value of the information indicating whether the IC card is in a usable state, which is included in the IC card's attribute information, from an unusable state to a usable state. For example, if the IC card is in an unusable state, "0" is stored, and if it is in a usable state, "1" is stored. Furthermore, the settlement device 3 outputs the changed information and the date and time of change, along with the IC card's identification number, to the equipment management device 2. The information indicating whether the IC card is in a usable state also indicates whether it has been checked in. If the IC card has been checked in, the settlement device 3 stores a value indicating a usable state, and if it has not been checked in, it stores a value indicating an unusable state.

Next, in step S43, the settlement device 3 ejects the IC card from the settlement device 3 and returns it to the user.

The processing from step S44 onwards is executed by the device management device 2. In step S44, the device management device 2 inputs the IC card identification number, changed information, and change date and time output from the settlement device 3 in step S42. This input information is the details of changes to the IC card settings, and can also be considered a setting change history. It can also be said that the device management device 2 inputs the IC card setting change information.

In step S45, the device management device 2 associates other information with the IC card identification number and stores it in the database as historical information.

After the check-in process for the membership card is completed by the settlement device 3, the IC card can be used on other devices within the facility managed by the equipment management device 2.

Next, we will explain the check-out process in step S15 of Figure 6. Figure 9 is a flowchart explaining the operation of the check-out process.

When checkout is selected from the menu displayed on the operation panel 24 of the settlement device 3, the checkout process begins and the IC card is read by the card processing means 28.

In step S50, the settlement device 3 reads the IC card using the card processing means 28 and obtains the stored information.

Next, in step S51, the settlement device 3 determines whether the IC card is valid. The settlement device 3 determines whether the IC card is a membership card, whether the date and time of use is within the validity period of the membership card, and whether the membership card has been checked in. The settlement device 3 also determines whether the IC card is a visitor card and whether the date and time of use is on a valid date. If the card is valid, the settlement device 3 proceeds to step S52; if the card is invalid, the settlement device 3 proceeds to step S53. If the IC card is a membership card, the date and time of use is within the validity period, and the card has still been checked in, the settlement device 3 determines that the IC card is valid. Furthermore, if the IC card is a visitor card and the date and time of use is on a validity period, the settlement device 3 determines that the IC card is valid. Otherwise, the settlement device 3 determines that the IC card is invalid.

In step S53, the settlement device 3 determines that the IC card is invalid, ejects the IC card, and returns it to the user. At this time, the settlement device 3 may display a message that the IC card is invalid and the invalid items.

Next, in step S52, the settlement device 3 outputs a request for settlement data and the date and time of the request along with the IC card identification number to the equipment management device 2. The settlement device 3 then enters a standby state to input a response from the equipment management device 2.

The processes from step S54 to step S56 are executed by the equipment management device 2. In step S54, the equipment management device 2 inputs the IC card identification number output from the settlement device 3, the settlement data request, and the request date and time.

In step S55, the equipment management device 2 extracts the usage history of the devices used by the IC card user from the history information stored in the storage means 19. Identification information is extracted from the IC card's identification number to identify the card type. The calculation process for the settlement data differs depending on the card type. The equipment management device 2 calculates the settlement amount from the extracted results. The equipment management device 2 generates the settlement amount as settlement data. For a membership card, the settlement data is the total amount of fees for the first through third ball dispensing devices 4 through 6 used with the IC card from check-in to check-out, along with usage details. For a visitor card, the settlement data is the total amount of fees for the first through third ball dispensing devices 4 through 6 used on the day the card was issued, along with usage details. The settlement data can also be considered list information regarding the services provided by devices used by the user over a specified period of time. With this list information, the fees can be settled all at once.

The relationship between usage mode and payment is pre-stored for devices managed by the device management device 2. Payment can be calculated from the device ID, usage mode, and number of uses of the device used. The device ID, usage mode, and number of uses can also be considered payment information for the provided service used to calculate the usage fee. Payment information can also be the monetary amount of the payment for the service. The unit price for each usage mode can also be set to different values depending on the type of card. For example, the fee for using a visitor card can be set higher than that for using a membership card. Points can also be added based on usage at the time of payment. Points can also be weighted differently for each card type, and point information based on usage can be added to the payment data at the time of payment. Points for using a membership card can be set more favorably than points for using a visitor card. Since a facility benefits from higher sales per hour, point addition conditions can be set so that more points are added to users with higher sales per hour. The hourly payment for services is calculated from the time from check-in to check-out and the total payment for services during that time. A formula for calculating the price of the service per hour and the corresponding number of points to be added is set in advance, or a table is set up and stored that defines the price of the service per hour and the corresponding number of points to be added. The number of points to be added can be calculated from the price of the service per hour. It can also be set up so that member cards are more advantageous than visitor cards.

Next, in step S56, the equipment management device 2 outputs the settlement data to the settlement device 3.

Next, the checkout process of the waiting settlement device 3 returns to normal and processing continues. In step S57, the settlement device 3 acquires settlement data.

Next, in step S58, the settlement device 3 displays the acquired settlement data on the operation panel 24. For example, the total amount of the service received using an IC card and a usage statement are displayed on the operation panel 24. The operation panel 24 also displays payment methods such as cash, credit card, two-dimensional code payment, and electronic money. The user selects the desired payment method from the displayed methods by touching the display area. The settlement device 3 controls the payment means 21 and card processing means 28 to process the payment according to the payment method selected by the user.

Next, in step S59, the settlement device 3 waits until payment is completed. If payment is completed, the settlement device 3 proceeds to the next process.

Next, in step S60, the settlement device 3 prints a receipt for the paid amount. Based on the completion of the settlement, the settlement device 3 updates the attribute information. The information indicating whether the IC card is usable is rewritten from a value indicating a usable state to a value indicating an unusable state. The rewritten information is output to the device management device 2, which inputs this information and updates the attribute information according to the IC card's identification number.

Next, the settlement device 3 determines whether the card should be returned to the user or collected. For example, in step S61, the settlement device 3 determines the type of IC card, and if it is a membership card, proceeds to step S62 to return it to the user, and if it is a visitor card, proceeds to step S63 to determine whether to collect it. In step S63, even if the IC card is a visitor card, if there is a balance in electronic money, the settlement device 3 proceeds to step S62 to return it to the user without collecting it, or if there is no balance, proceeds to step S64 to collect it.

In step S62, the settlement device 3 ejects the IC card and returns it to the user.

In step S64, the settlement device 3 stores the IC card inside the settlement device 3 and pays out the security deposit. The security deposit was paid in advance along with the payment when the visitor card was issued.

Next, in step S65, the settlement device 3 outputs the checkout processing history to the equipment management device 2 along with the IC card identification number and the date and time of the checkout processing. The history information output from the settlement device 3 includes information related to the payment, such as the payment method and payment amount.

The processing of step S66 is executed by the equipment management device 2. In step S66, the equipment management device 2 associates the input checkout processing history information with the IC card identification number and stores it in the database of the storage means 19 together with the date and time of the checkout processing. If there is a change in the attribute information corresponding to the identification number, the attribute information is updated. In addition, the database stores information indicating that the settlement has been completed and the date and time of the checkout processing, associated with the settled usage history information. When the usage history information is searched again, it can be determined whether the balance is unsettled or settled. In addition, the equipment management device 2 can store and manage the total balance of electronic money that has increased or decreased in the management system due to the charging or use of electronic money as total electronic money balance information. The amount of electronic money used is extracted from the history information obtained from the settlement device 3, subtracted from the total electronic money balance information, and new total electronic money balance information is generated. The owner of the management system can access the device management device 2 from a user terminal operated by the owner, and if the owner's user terminal acquires this total electronic money balance information, the total electronic money balance information can be confirmed on the user terminal. The owner's user terminal can also access the device management device 2 and acquire other information stored in the device management device 2 using the owner's user terminal, and check the contents. Rather than managing each card's identification information, it is possible to update data for each piece of information processed based on other items or information extracted from history information, such as the total daily usage fee, number of uses, number of uses for each mode used, and total fees.

Next, we will explain the electronic money charging process in step S17 of Figure 6. Figure 10 is a flowchart explaining the operation of the electronic money charging process.

When electronic money charging is selected from the menu displayed on the operation panel 24, the settlement device 3 starts the charging process and causes the IC card to be read by the card processing means 28.

In step S80, the settlement device 3 reads the IC card using the card processing means 28 and obtains the stored information.

Next, in step S81, the settlement device 3 determines whether the IC card is valid. The settlement device 3 determines whether the IC card is a member card, whether the date and time of use is within the validity period of the member card, and whether the member card has already been checked in. The settlement device 3 also determines whether the IC card is a visitor card and whether the date and time of use is on a valid date. If the card is valid, the settlement device 3 proceeds to step S83; if the card is invalid, the settlement device 3 proceeds to step S82. If the IC card is a member card, the date and time of use is within the validity period, and the card has still been checked in, the settlement device 3 determines that the IC card is valid. Furthermore, if the IC card is a visitor card and the date and time of use is on a valid date, the settlement device 3 determines that the IC card is valid.

In step S82, the settlement device 3 determines that the IC card is invalid, ejects the IC card, and returns it to the user. At this time, the settlement device 3 may display a message indicating that the IC card is invalid and the invalid items.

Next, in step S83, the settlement device 3 allows the charge amount of electronic money to be charged to the IC card to be specified from the operation panel 24. For example, the operation panel 24 displays buttons for predetermined charge amounts such as 1,000 yen and 2,000 yen, and the charge amount displayed on that button can be specified by touching the button. Alternatively, an arbitrary amount may be entered from the operation panel 24. Once the charge amount has been set, the settlement device 3 proceeds to step S84.

Next, in step S84, the settlement device 3 displays the charge amount, the payment amount for that charge amount, and the payment method on the operation panel 24. The settlement device 3 allows the user to select a payment method displayed on the operation panel 24, such as cash, credit card, or two-dimensional code payment, and controls the payment means 21 and card processing means 28 to process the payment according to the selection.

Next, in step S85, the settlement device 3 waits until payment is completed. When payment is completed, the settlement device 3 proceeds to the next process.

Next, in step S86, the settlement device 3 prints a receipt for the paid amount.

Next, in step S87, the settlement device 3 adds the selected charge amount to the remaining electronic money balance on the IC card.

Next, in step S88, the settlement device 3 outputs information about the charging process to the equipment management device 2. For example, the information about the charging process is historical information about the charging process, such as the identification number, charging amount, remaining electronic money, charging consideration, payment method, and charging date and time.

Next, in step S89, the settlement device 3 ejects the IC card and returns it to the user.

The processes of steps S90 and S91 are executed by the equipment management device 2. In step S90, historical information related to the charging process, such as the identification number, charging amount, remaining electronic money, charging consideration, payment method, and charging date and time, is output from the settlement device 3, and this information is input by the equipment management device 2.

Next, in step S91, the device management device 2 associates the charge transaction history information entered into the device management device 2 with the IC card identification number and stores it in the database of the storage means 19 along with the date and time of the charge transaction. The device management device 2 can also store and manage the total balance of electronic money, which has increased or decreased in the management system due to the charge or use of electronic money, as total electronic money balance information. The device management device 2 extracts the charge amount from the charge information obtained from the settlement device 3, adds it to the total electronic money balance information, and generates new total electronic money balance information. The owner of the management system can access the device management device 2 from a user terminal operated by the owner, and once this total electronic money balance information is obtained by the owner's user terminal, the owner can check the total electronic money balance information on the user terminal. The owner can remotely obtain and check various information in the management system from the device management device 2. For example, if the device management device 2 has a means for generating a hypertext file containing various information, the file can be displayed on the user terminal's web browser, for example, by adding a program.

Next, the card information confirmation process of step S18 in Figure 6 will be described. Figure 11 is a flowchart explaining the operation of the IC card information confirmation process. The settlement device 3 can display the IC card usage history on the operation panel 24. When "Card confirmation" is selected from the menu on the operation panel, the IC card information confirmation process is executed.

In step S70, the settlement device 3 reads the IC card using the card processing means 28 and obtains the stored information.

Next, in step S71, the settlement device 3 determines whether the IC card is valid. The settlement device 3 determines whether the IC card is a member card and whether the date and time of use is within the validity period of the member card. Furthermore, the settlement device 3 determines whether the IC card is a visitor card and whether the date and time of use is within the validity period of the member card. If the card is valid, the settlement device 3 proceeds to step S73, and if it is invalid, it proceeds to step S72. If the IC card is a member card and the date and time of use is within the validity period, the settlement device 3 determines that the IC card is valid. Furthermore, if the IC card is a visitor card and the date and time of use is within the validity period, the settlement device 3 determines that the IC card is valid.

In step S72, the settlement device 3 determines that the IC card is invalid, ejects the IC card, and returns it to the user. At this time, the settlement device 3 may display a message that the IC card is invalid and the invalid items.

Next, in step S73, the settlement device 3 outputs a request for card information and the date and time of the request along with the IC card identification number to the equipment management device 2. The settlement device 3 then enters a standby state to input a response from the equipment management device 2.

The processes from step S74 to step S76 are executed by the equipment management device 2. In step S74, the equipment management device 2 inputs the IC card identification number output from the settlement device 3, the card information request, and the request date and time.

In step S75, the device management device 2 extracts card information corresponding to the IC card identification number from the information stored in the storage means 19. For example, the card information is usage history and IC card attribute information.

Next, in step S76, the equipment management device 2 outputs the card information to the settlement device 3.

Next, the waiting settlement device 3 returns to the card verification process and continues processing. In step S77, the settlement device 3 acquires card information.

Next, in step S78, the settlement device 3 displays the acquired card information on the operation panel 24. The operation panel 24 can display attribute information such as the identification number and card type, as well as the usage history of various devices.

As mentioned above, a user who uses an automated service machine with an IC card can use multiple automated service machines simultaneously, and can also use an automated service machine multiple times in succession. The fees for services used by a user within a specified period are calculated to total the total fees, even if the user uses the machine multiple times. When settling using a membership card, the fees for services used by the user over multiple days can be paid in one go. Alternatively, the user can select their desired payment method from multiple payment methods and pay the total fee calculated.

Next, the configuration of the management system will be explained using a laundry system as an example, using Figures 13 to 16. First, the overall configuration of the laundry system will be explained using Figure 13. Figure 13 is a block diagram explaining the configuration of the laundry system.

Laundry system 50 is connected to a user management device 51, a first device management device 52, and a second device management device 53 via a network such as the Internet, allowing data communication between them. Multiple laundry devices, such as a first laundry device 54, a second laundry device 55, and a third laundry device 56, are connected to first device management device 52, allowing data communication between them. Multiple laundry devices, such as a fourth laundry device 57, a fifth laundry device 58, and a sixth laundry device 59, are connected to second device management device 53, allowing data communication between them. While an example in which three laundry devices are installed in one store is described, any number of laundry devices may be installed. Generally, a coin laundry has around 5 to 20 laundry devices installed.

For example, the user management device 51 can be placed in an administration office away from each coin laundry store, and can remotely manage the first device management device 52 and the second device management device 53 placed at each coin laundry store. Furthermore, the user management device 51 can remotely manage multiple laundry machines connected to the first device management device 52 and the second device management device 53 via the first device management device 52 and the second device management device 53.

Next, the configuration of the laundry device will be explained using Figure 14. Figure 14 is a block diagram explaining the configuration of the laundry device. The configuration of the laundry device will be explained using the first laundry device 54 as an example, and explanations of the other laundry devices will be omitted as they have similar configurations.

The first laundry device 54 is a device that washes clothes, and may also be a device such as a dryer that dries clothes, or a washing machine with a drying function that dries clothes after washing. The laundry means 62 that washes the clothes is controlled by control means 61. The control means 61 controls the operation of a terminal device 60 that has communication means 65 that communicates data with an external device, and is connected to the external device via the terminal device 60.

The control means 61, terminal device 60, equipment terminal control means 63, card reader 64, communication means 65, and deposit means 66 have the same configuration as the control means 10, terminal device 12, equipment terminal control means 13, card reader 14, communication means 15, and deposit means 16 in Figure 2, respectively. The control means 61 controls the terminal device 60 and laundry means 62.

The first laundry machine 54 can be operated using a card reader 64. The control means 61 of the first laundry machine 54 receives a start signal from the terminal device 60, and the control means 61 starts the laundry means 62.

The laundry means 62 is connected to and controlled by the control means 61. The control means 61 controls various operations of the laundry means 62, such as starting and stopping the operation of the laundry means 62, injecting and discharging water, and adding detergent.

The control means 61 can change the operating mode of the laundry means 62 and obtain the status of the laundry means 62. For example, the control means 61 obtains detection results such as abnormalities, operation, and stoppage of the laundry means 62, and can use these results for various controls. The control means 61 can monitor the operation of the laundry means 62 based on signals from sensors (not shown) attached to the laundry means 62, determine the status of the laundry means 62, and use these for various controls. For example, the sensors are sensors related to the laundry means 62, such as a sensor that detects whether the laundry means 62 is operating, a water temperature sensor, a water level sensor, and a sensor that detects the amount of detergent remaining. The control means 61 can also count the time from start and determine that the laundry means 62 has stopped when a predetermined time has elapsed, as well as calculate the remaining operation time, and can use these for various controls. The control means 61 can also determine the status of the laundry means 62 depending on the processing stage, such as whether the laundry means 62 is in a washing or spin-dry state, and use these for various controls.

The laundry means 62 is the service providing unit of the first laundry machine 54. For example, by changing the service providing unit and correspondingly changing the control of the control means 61, a variety of service providing units with completely different functions can be created. For example, the service providing unit can be a ball lending machine, dryer, goods vending machine, data vending machine, data storage machine, data lending machine, remote control machine, goods vending machine, or other device with a variety of functions.

Next, the configuration of the device management device will be explained using Figure 15. Figure 15 is a block diagram explaining the configuration of the device management device. The device management device 52 has the same configuration as the device management device 2 in Figure 3, so its explanation will be omitted.

The multiple device management devices 52, 53 are each controlled and operated independently. Each of the multiple device management devices 52, 53 is connected to and managed by a user management device 51. The first device management device 52, the second device management device 53, and the user management device 51 may be an integrated device, or the user management device 51 may be a server device located in a remote location and connected to each laundry device via a network.

Next, the configuration of the user management device will be explained using Figure 16. Figure 16 is a block diagram explaining the configuration of the user management device. Furthermore, the control means 70, communication means 71, storage means 72, payment means 73, operation panel 74, and card processing means 75 correspond to the control means 20, communication means 26, storage means 27, payment means 21, operation panel 24, and card processing means 28 in Figure 4, respectively. The user management device 51 can also have a configuration similar to that of the settlement device 3 in Figure 4.

The user management device 51 further collects the IC card usage history collected individually by multiple device management devices 52, 53 and stores it in the storage means 72 of the user management device 51. A database is constructed in the storage means 72, and the IC card usage history is stored in association with the IC card identification number. At this time, a device management device ID, which is an identification number, is assigned to the device management devices 52, 53. The user management device 51 adds the device management device ID to the IC card usage history collected by each device management device 52, 53 and stores it. The user management device 51 can easily identify the device from which the history was collected.

The user management device 51 can extract the usage history of the user during a specified usage period by specifying the IC card identification number and usage period from the collected usage history. The user management device 51 can calculate the total amount of service fees from the extracted usage history. For example, the total amount of fees for services used by the user for one month using a membership card can be charged to the user in one go. The amount charged can also be notified to the user's contact information recorded in the IC card's attribute information. The user management device 51 can request payment from the credit card payment server based on the amount charged.

The administrator of the user management device 51 enters the IC card identification number and the billing period via the operation panel 74. Under the control of the control means 70, the user management device 51 extracts the usage history stored in the memory means 72 based on the entered identification number and billing period, calculates the total amount used, and obtains a detailed statement. The administrator of the user management device 51 then bills the user for the obtained total amount and has them pay. The administrator of the user management device 51 could be, for example, the owner of a coin laundry. To bill the user for the usage fee, an email containing a URL directing the user to the billing EC payment site is sent to the user. The user accesses the URL and pays by credit card. Alternatively, based on a prior agreement with the user, the user's usage details and billing amount are sent to the user via email, and the billing amount is paid by direct debit via a financial institution. Even if the user has insufficient funds, they can still operate the laundry equipment as long as their membership card is still valid. The fee for this usage can be divided into specified periods, and the fee for using the membership card during that period can be tallied by the user management device 51, billed to the user, and settled in one lump sum. These processes are carried out by the control means 70 of the user management device 51 operating in accordance with a program.

If email is used to notify users, various information can be sent to users by registering the email address of the notification recipient as part of the attribute information when the IC card is issued.

Furthermore, while a laundry machine has been used as an example of an automatic service device, other automatic service devices such as massage machines and vending machines can also be configured in a similar manner.

1 Ball lending system 2 Equipment management device 3 Payment device 4 First ball lending device 5 Second ball lending device 6 Third ball lending device 50 Laundry system 51 User management device 52 First equipment management device 53 Second equipment management device 54 First laundry device 55 Second laundry device 56 Third laundry device 57 Fourth laundry device 58 Fifth laundry device 59 Sixth laundry device

Claims (4)

A management system having an automatic service device that operates in response to an input of a start signal, a management device connected to the automatic service device, and a settlement device connected to the management device,
The automatic service device
a service device that provides a predetermined service to a user;
an information reading means for reading user identification information for identifying at least the user from an information recording medium, and outputting the activation signal for operating the connected service device based on the read user identification information;
a first communication means for performing data communication with an external device;
The management device
a second communication means for performing data communication with an external device;
a storage means for storing information acquired from the automatic service device;
The settlement device
a payment means for paying the usage fee of the service device;
a check-in unit that executes a check-in process to switch attribute information included in the user identification information of the information recording medium from an unusable state of the information recording medium in which the activation signal cannot be output from the information reading unit to an usable state of the information recording medium in which the activation signal can be output from the information reading unit,
When the automatic service device is operated by the information reading means, the automatic service device generates startup information including at least the user identification information and device identification information that identifies the operated automatic service device, and outputs the startup information from the first communication means;
the management device inputs the startup information, calculates a price for the service provided to the user based on the startup information, and stores the user identification information, the device identification information, the price, and the date and time of the provided service in association with each other as usage history information of the automatic service device in the storage means;
generating a list of the services provided in relation to the user identification information during a predetermined period from the stored usage history information, and outputting the list from the second communication means;
the settlement device acquires the list information from the management device, and settles the total amount of the consideration for the provided service calculated based on the list information using the settlement means;
the predetermined period is from when the check-in means switches the attribute information of the information recording medium from the unusable state to the usable state until payment is started at the settlement device,
the settlement device is capable of issuing a first information recording medium in which information indicating that the usable period of the information recording medium is until the day of issue is included in the attribute information and stored, and a second information recording medium in which information indicating that the usable period of the information recording medium is from a predetermined day to a predetermined number of days is included in the attribute information and stored,
the first information recording medium can be used with the automatic service device without the check-in process being performed by the check-in means,
The second information recording medium is issued with the attribute information set to the unusable state, and the automatic service device becomes usable by performing the check-in process using the check-in means. the activation information includes consideration information corresponding to consideration for the service;
The management system according to claim 1 , wherein the management device calculates the price based on the price information included in the input startup information. A management system having an automatic service device that operates in response to an input of a start signal, a management device connected to the automatic service device, and a settlement device connected to the management device,
The automatic service device
a service device that provides a predetermined service to a user;
an information reading means for reading user identification information for identifying at least the user from an information recording medium, and outputting the activation signal for operating the connected service device based on the read user identification information;
a first communication means for performing data communication with an external device;
The management device
a second communication means for performing data communication with an external device;
a storage means for storing information acquired from the automatic service device;
and
The settlement device
issuing means for issuing the information recording medium;
a check-in unit that executes a check-in process to switch the attribute information of the information recording medium from an unusable state of the information recording medium in which the activation signal cannot be output from the information reading unit to an usable state of the information recording medium in which the activation signal can be output from the information reading unit,
When the automatic service device is operated by the information reading means, the automatic service device generates startup information including at least the user identification information and device identification information that identifies the operated automatic service device, and outputs the startup information from the first communication means;
the management device inputs the startup information, calculates a price for the service provided to the user based on the startup information, and stores the user identification information, the device identification information, the price, and the date and time of the provided service in association with each other as usage history information of the automatic service device in the storage means;
generating a list of the services provided in relation to the user identification information during a predetermined period from the stored usage history information, and outputting the list from the second communication means;
The information recording medium includes a first information recording medium including, in the attribute information, information indicating that the usable period is from the issue date, and a second information recording medium including, in the attribute information, information indicating that the usable period is from a predetermined date to a predetermined number of days,
the first information recording medium issued by the issuing means can be used in the automatic service device without the check-in process being performed by the check-in means,
The second information recording medium issued by the issuing means is issued with the attribute information set to the unusable state, and the automatic service device becomes usable by performing the check-in process by the check-in means. the activation information includes consideration information corresponding to consideration for the service;
4. The management system according to claim 3, wherein the management device calculates the price based on the price information included in the input startup information.