JP7778035B2 - Information processing device, information processing method, and information processing program - Google Patents

Description

The present invention relates to an information processing device, an information processing method, and an information processing program.

In recent years, technologies for distributing user-created video content over the Internet have become known. One such technology is known as tipping, which allows users who have viewed the video content to offer gifts such as money or goods to the distributing user (see, for example, Patent Document 1).

Japanese Patent Application Laid-Open No. 2022-11069

However, existing technology leaves room for improvement in terms of providing better service to users.

This application has been made in light of the above, and aims to provide an information processing device, information processing method, and information processing program that can provide better services.

The information processing device according to the present application includes a receiving unit and a requesting unit. The receiving unit receives a charge from a viewing user who is viewing video content while the video content is being distributed by the distribution user, requesting that the distribution of the video content be stopped. If the received charge satisfies predetermined conditions, the requesting unit requests an examination of the distribution stop.

According to one aspect of the embodiment, it is possible to provide better services.

FIG. 1 is a diagram showing a process executed by an information processing apparatus according to an embodiment. FIG. 2 is a diagram illustrating an example of the configuration of an information processing system according to the embodiment. FIG. 3 is a diagram illustrating an example of the configuration of an information processing apparatus according to the embodiment. FIG. 4 is a diagram illustrating an example of user information. FIG. 5 is a diagram showing an example of content information. FIG. 6 is a diagram showing an example of the billing information. FIG. 7 is a flowchart showing the procedure of information processing executed by the information processing apparatus according to the embodiment. FIG. 8 is a diagram illustrating an example of a hardware configuration.

Below, detailed explanations will be given of the information processing device, information processing method, and information processing program (hereinafter referred to as "embodiments") according to the present application, with reference to the drawings. Note that the information processing device, information processing method, and information processing program according to the present application are not limited to these embodiments. Furthermore, identical components in the following embodiments will be designated by the same reference numerals, and duplicate explanations will be omitted.

(Embodiment)
First, a process executed by an information processing device according to an embodiment will be described with reference to Fig. 1. Fig. 1 is a diagram showing a process executed by the information processing device according to an embodiment. Fig. 1 also shows an example of the operation of an information processing system S including an information processing device 1 according to an embodiment. As shown in Fig. 1, the information processing system S according to an embodiment includes the information processing device 1, a distributor terminal 50, and a viewer terminal 100.

Note that while Figure 1 shows an example in which the information processing device 1 is responsible for managing the distribution of video content, a separate server device dedicated to managing the distribution of video content may also be provided.

In the information processing system S shown in Figure 1, while a distribution user is distributing video content, a payment requesting the suspension of distribution of the video content is accepted from a viewing user who is viewing the video content, and a review of the suspension of distribution is requested if the payment meets predetermined conditions.

Specifically, as shown in FIG. 1, in the information processing system S according to the embodiment, first, the distributor terminal 50 registers video content created by the distributor user in the information processing device 1 through the distributor user's operation (step S1).

Next, the information processing device 1 distributes the registered video content in response to a distribution request from the viewer terminal 100 (step S2).

Next, while the video content is being distributed, the information processing device 1 accepts a charge from a viewing user who is watching the video content to request that the distribution of the video content be stopped (step S3). This charge is different from a gift such as money or an item given to the distribution user, i.e., a tip.

Next, the information processing device 1 requests a review of whether to stop distribution if the accepted charge meets predetermined conditions (step S4). The review of whether to stop distribution may be performed by the information processing device 1 or an external device. Cases where predetermined conditions are met include when the total amount of charges exceeds a predetermined value, or when the number of viewing users who have paid exceeds a predetermined value. Furthermore, for example, the information processing device 1 may request a review of whether to stop distribution if the charge meets predetermined conditions and the viewing users' ratings of the video content meet predetermined conditions (such as when the number of viewing users who rated it poorly exceeds a predetermined value).

Next, when the information processing device 1 receives a request to review whether to stop distribution, it reviews whether to stop distribution based on the video content (step S5). For example, the information processing device 1 analyzes the content of the video content and decides to stop distribution if it contains obscene content or content related to illegal activities. The information processing device 1 may also decide to stop distribution based on the results of an analysis of evaluation comments made by viewing users about the video content.

Next, if the information processing device 1 decides to stop distribution, it requests the distribution user to stop distribution of the video content in question (step S6). Note that the information processing device 1 may also perform the distribution stop process without issuing a distribution stop request.

Next, the distributor terminal 50 sends an instruction to stop distribution of the video content to the information processing device 1 in accordance with the distributor user's operation (step S7), and the information processing device 1 stops distribution of the video content.

Next, if the information processing device 1 stops the distribution of the video content, it refunds the fee charged for the distribution stop request accepted in step S3 to the viewing user (step S8). At this time, the information processing device 1 may also impose a predetermined penalty on the distribution user. The penalty may be, for example, a fine or a ban on distribution of the video content for a certain period of time.

Furthermore, if the information processing device 1 determines, as a result of its review of the distribution suspension, that the distribution suspension is not appropriate, it will not refund the fee received from the viewing user to the viewing user. In such a case, the information processing device 1 may provide the fee to the distribution user.

In this way, with the information processing device 1 according to the embodiment, the viewing user can actively request a review to stop distribution by paying a fee, thereby stopping the distribution of video content that the viewing user finds unpleasant. Furthermore, if a viewing user pays a fee to stop distribution of sound video content for mischievous purposes, for example, the fee is not refunded, thereby preventing unjustified requests by the viewing user to stop distribution. In other words, with the information processing device 1 according to the embodiment, better services can be provided to users.

Next, an example configuration of an information processing system S according to an embodiment will be described using FIG. 2. FIG. 2 is a block diagram showing an example configuration of an information processing system S according to an embodiment. As shown in FIG. 2, in the information processing system S according to an embodiment, an information processing device 1, multiple broadcaster terminals 50, and multiple viewer terminals 100 are connected to a network N by wire or wirelessly. The network N is, for example, the Internet, a WAN (Wide Area Network), a LAN (Local Area Network), or the like.

The information processing device 1 is a server device that executes the information processing method according to the embodiment. While a distribution user is distributing video content, the information processing device 1 accepts a charge from a viewing user who is viewing the video content to request that the distribution of the video content be stopped, and requests an examination of whether to stop the distribution if the charge meets predetermined conditions.

In addition, the information processing device 1 is an information processing device that works in conjunction with multiple broadcaster terminals 50 and multiple viewer terminals 100, and provides each broadcaster terminal 50 and each viewer terminal 100 with API (Application Programming Interface) services for various applications (hereinafter referred to as apps), as well as various data, and is realized by a server device, a cloud system, etc.

In addition, the information processing device 1 may be an information processing device that provides some kind of web service online to each broadcaster terminal 50 and each viewer terminal 100. For example, the information processing device 1 may provide the following web services: internet connection, search service, SNS (Social Networking Service), electronic commerce (EC), electronic payment, online games, online banking, online trading, accommodation and ticket reservations, video and music distribution, news, maps, route search, route guidance, line information, operation information, weather forecasts, etc. In practice, the information processing device 1 may work in conjunction with various servers that provide the above-mentioned web services, and may act as an intermediary for the web services or be responsible for processing the web services.

The broadcaster terminal 50 is a terminal device owned by the broadcasting user. The broadcaster terminal 50 can be any type of terminal device, such as a smartphone, desktop PC, notebook PC, or tablet PC. The broadcaster terminal 50 transmits various information to the information processing device 1, etc., and receives information provided by the information processing device 1, etc.

The viewer terminal 100 is a terminal device carried by a viewing user. The viewer terminal 100 can be any type of terminal device, such as a smartphone, desktop PC, notebook PC, or tablet PC. The viewer terminal 100 transmits various types of information to the information processing device 1, etc., and receives information provided by the information processing device 1, etc.

Next, an example configuration of the information processing device 1 will be described with reference to Figure 3.

Figure 3 is a diagram showing an example configuration of an information processing device 1 according to an embodiment. As shown in Figure 3, the information processing device 1 has a communication unit 2, a control unit 3, and a memory unit 4. The control unit 3 includes a distribution unit 31, a reception unit 32, a request unit 33, an examination unit 34, and a stop processing unit 35. The memory unit 4 stores user information 41, content information 42, and billing information 43.

The communication unit 2 is realized, for example, by a network interface card (NIC). The communication unit 2 is connected to the network via a wired or wireless connection.

The control unit 3 is a controller, and is realized by a processor such as a CPU (Central Processing Unit) or MPU (Micro Processing Unit) executing various programs (equivalent to examples of information processing programs) stored in a storage device within the information processing device 1 using RAM or the like as a working area. The control unit 3 may also be a controller, and may be realized by an integrated circuit such as an ASIC (Application Specific Integrated Circuit), FPGA (Field Programmable Gate Array), or GPGPU (General Purpose Graphics Processing Unit).

The storage unit 4 is realized, for example, by a semiconductor memory element such as RAM (Random Access Memory) or flash memory, or by a storage device such as a hard disk or optical disk.

User information 41 is information about users (broadcast users and viewing users). Figure 4 shows an example of user information 41. As shown in Figure 4, user information 41 includes items such as "user ID" and "attribute information."

"User ID" is identification information that identifies a user. "Attribute information" is information about the user's attributes, including psychographic attributes, demographic attributes, etc.

Content information 42 is information about video content registered by a distribution user. Figure 5 shows an example of content information 42. As shown in Figure 5, content information 42 includes items such as "content ID," "distributor," and "video data."

"Content ID" is identification information that identifies the video content. "Distributor" is information that identifies the broadcasting user, and a user ID is entered. "Video data" is video data in the video content, and is data that indicates the video being viewed by the viewing user.

The billing information 43 is information about charges made by a viewing user requesting a review of the suspension of distribution. Figure 6 shows an example of the billing information 43. As shown in Figure 6, the billing information 43 includes items such as "billing ID," "content ID," "payer," and "billing amount."

"Charge ID" is identification information that identifies each charge (request to stop distribution). "Content ID" is identification information that identifies the video content for which a request to stop distribution has been received. "Payer" is the viewing user who is watching the video content and has made the payment. "Payer" is the user ID entered. "Charge amount" is information that indicates the amount of the charge.

Next, we will explain each function of the control unit 3 of the information processing device 1 (distribution unit 31, reception unit 32, request unit 33, examination unit 34, and stop processing unit 35).

The distribution unit 31 performs processing related to the distribution of video content. Specifically, the distribution unit 31 stores (registers) the video content received by the reception unit 32 from the distributor terminal 50 in the content information 42.

The distribution unit 31 also provides a list of registered video content to the viewer terminal 100 based on the content information 42. The distribution unit 31 distributes video content selected by the viewing user from the list of video content via the viewer terminal 100 based on the viewing request accepted by the acceptance unit 32.

The reception unit 32 receives various information and requests. For example, the reception unit 32 receives registration of video content from the distributor terminal 50. The reception unit 32 also receives requests to view video content from the viewer terminal 100 and notifies the distribution unit 31.

In addition, the reception unit 32 receives a charge from a viewing user who is watching the video content while the video content is being distributed, requesting that the distribution of the video content be stopped. The reception unit 32 also receives an instruction to stop distribution from the distributor terminal 50.

The request unit 33 requests a review to stop distribution of the video content when the charges accepted by the acceptance unit 32 satisfy a predetermined condition. Cases where the predetermined condition is satisfied include, for example, when the total amount of charges exceeds a predetermined value, or when the number of viewing users who have paid exceeds a predetermined value. Furthermore, for example, the request unit 33 may request a review to stop distribution when the charges satisfy a predetermined condition and the viewing users' ratings of the video content satisfy a predetermined condition (e.g., the number of viewing users who rated it poorly exceeds a predetermined value).

The request unit 33 may also determine whether to request a review of whether to stop distribution based on the amount of tips given by viewing users who are watching the video content and the amount of the charges. For example, the request unit 33 may request a review if the total amount of tips is less than a predetermined value and the total amount of charges is equal to or greater than a predetermined value. The request unit 33 may also not request a review if the total amount of tips is equal to or greater than a predetermined value, even if the total amount of charges is equal to or greater than a predetermined value.

The review unit 34 reviews whether to stop the distribution of video content in accordance with a request from the request unit 33. For example, the review unit 34 analyzes the content of the video content and decides to stop distribution if it contains obscene content or content related to illegal activities. The review unit 34 may also decide to stop distribution based on the results of an analysis of evaluation comments on the video content from viewing users. For example, the review unit 34 decides whether to stop distribution using a model trained with feature information extracted from the video content and evaluation comments as explanatory variables and whether or not to stop distribution as a target variable. The feature information is, for example, word information extracted by analyzing the audio of the video content or word information extracted by analyzing the text of the evaluation comments.

The stop processing unit 35 stops the distribution of the target video content when the review unit 34 decides to stop distribution. For example, the stop processing unit 35 notifies the distributor user that the review unit 34 has decided to stop distribution, and stops the distribution of the video content when it receives a distribution stop instruction from the distributor user.

In addition, when notifying the distributor user that the review unit 34 has decided to stop distribution, the stop processing unit 35 may also notify the distributor user of the reason for the distribution suspension and accept from the distributor user edits to the video content to resolve the reason. The reason for the distribution suspension can be extracted, for example, by configuring the model used by the review unit 34 as explainable AI.

Furthermore, when suspending distribution, the suspension processing unit 35 may impose a penalty on the distribution user. For example, the suspension processing unit 35 may demand a fine as a penalty, or prohibit the distribution user from distributing video content for a certain period of time.

In addition, after stopping the distribution of the video content, the stop processing unit 35 refunds the amount charged to the viewing user who made the payment and requested the distribution to be stopped.

Next, the information processing procedure executed by the information processing device 1 according to the embodiment will be described using FIG. 7. FIG. 7 is a flowchart showing the information processing procedure executed by the information processing device 1 according to the embodiment.

As shown in FIG. 7, the control unit 3 accepts registration of video content from the distributor terminal 50 (step S101).

Next, the control unit 3 distributes the video content to the viewer terminal 100 (step S102).

Next, the control unit 3 accepts a charge from a viewing user who is viewing the video content to request that distribution of the video content be stopped (step S103).

Next, if the accepted charge satisfies predetermined conditions, the control unit 3 requests the review unit 34 to review whether to stop distribution (step S104).

Next, the control unit 3 reviews whether to stop distribution based on the content of the video content (step S105), and determines whether to stop distribution based on the review results (step S106).

If the control unit 3 determines to stop distribution (step S106: Yes), it stops the distribution of the video content and notifies the distribution user that distribution has stopped (step S107).

Next, if the distribution has been stopped, the control unit 3 refunds the fee to the viewing user (step S108) and ends the process.

On the other hand, in step S106, if the control unit 3 determines that stopping the distribution is not appropriate (step S106: No), it notifies the viewing user that the distribution will continue (step S109). Furthermore, the control unit 3 notifies the viewing user that the charge will not be refunded (step S110), and ends the process.

〔others〕
Furthermore, among the processes described in the above embodiments, some of the processes described as being performed automatically can also be performed manually. Alternatively, all or some of the processes described as being performed manually can be performed automatically using known methods. In addition, the information including the processing procedures, specific names, various data, and parameters shown in the above documents and drawings can be changed as desired unless otherwise specified. For example, the various information shown in each drawing is not limited to the information shown in the drawings.

Furthermore, the components of each device shown in the figure are functional concepts and do not necessarily have to be physically configured as shown. In other words, the specific form of distribution and integration of each device is not limited to that shown, and all or part of them can be functionally or physically distributed and integrated in any unit depending on various loads, usage conditions, etc.

For example, part or all of the memory unit 4 shown in FIG. 3 may be stored in a storage server or the like, rather than being stored in each device. In this case, each device obtains various information by accessing the storage server.

[Hardware configuration]
The information processing device 1 according to the embodiment described above is realized by, for example, a computer 1000 configured as shown in Fig. 8. Fig. 8 is a diagram showing an example of a hardware configuration. The computer 1000 is connected to an output device 1010 and an input device 1020, and has a configuration in which a calculation device 1030, a primary storage device 1040, a secondary storage device 1050, an output IF (Interface) 1060, an input IF 1070, and a network IF 1080 are connected via a bus 1090.

The arithmetic device 1030 operates based on programs stored in the primary storage device 1040 and secondary storage device 1050, and programs read from the input device 1020, and executes various processes. The primary storage device 1040 is a memory device, such as RAM, that temporarily stores data used by the arithmetic device 1030 for various calculations. The secondary storage device 1050 is a storage device in which data used by the arithmetic device 1030 for various calculations and various databases are registered, and is realized by a ROM (Read Only Memory), HDD (Hard Disk Drive), flash memory, etc.

The output IF 1060 is an interface for transmitting information to be output to an output device 1010, such as a monitor or printer, which outputs various types of information. It is implemented, for example, by a connector conforming to a standard such as USB (Universal Serial Bus), DVI (Digital Visual Interface), or HDMI (High Definition Multimedia Interface). The input IF 1070 is an interface for receiving information from various input devices 1020, such as a mouse, keyboard, and scanner, and is implemented, for example, by USB.

The input device 1020 may be a device that reads information from optical recording media such as a CD (Compact Disc), DVD (Digital Versatile Disc), or PD (Phase Change Rewritable Disk), a magneto-optical recording medium such as an MO (Magneto-Optical disk), a tape medium, a magnetic recording medium, or a semiconductor memory. The input device 1020 may also be an external storage medium such as a USB memory.

Network IF 1080 receives data from other devices via network N and sends it to the computing device 1030, and also transmits data generated by the computing device 1030 to other devices via network N.

The arithmetic unit 1030 controls the output device 1010 and the input device 1020 via the output IF 1060 and the input IF 1070. For example, the arithmetic unit 1030 loads a program from the input device 1020 or the secondary storage device 1050 onto the primary storage device 1040 and executes the loaded program.

For example, when the computer 1000 functions as the information processing device 1, the arithmetic unit 1030 of the computer 1000 realizes the functions of the control unit 3 by executing a program loaded onto the primary storage device 1040.

〔effect〕
As described above, the information processing device 1 according to the embodiment includes a receiving unit 32 and a request unit 33. The receiving unit 32 receives a charge from a viewing user who is viewing video content while the video content is being distributed by the distribution user, requesting that the distribution of the video content be stopped. The request unit 33 requests an examination of the distribution stop if the received charge satisfies predetermined conditions. This configuration makes it possible to provide better services.

The above describes in detail some of the embodiments of the present application based on the drawings, but these are merely examples, and the present invention can be implemented in other forms that incorporate various modifications and improvements based on the knowledge of those skilled in the art, including the aspects described in the Disclosure of the Invention section.

〔others〕
Furthermore, among the processes described in the above embodiments, all or part of the processes described as being performed automatically can be performed manually, or all or part of the processes described as being performed manually can be performed automatically using known methods. In addition, the information including the processing procedures, specific names, various data, and parameters shown in the above documents and drawings can be changed as desired unless otherwise specified. For example, the various information shown in each drawing is not limited to the information shown in the drawings.

Furthermore, the components of each device shown in the figure are functional concepts and do not necessarily have to be physically configured as shown. In other words, the specific form of distribution and integration of each device is not limited to that shown, and all or part of them can be functionally or physically distributed and integrated in any unit depending on various loads, usage conditions, etc.

Furthermore, the processes described in the above embodiments can be combined as appropriate to the extent that the processing content is not contradictory.

Furthermore, the above-mentioned "section, module, unit" can be interpreted as "means" or "circuit." For example, the control unit 3 can be interpreted as control means or control circuit.

REFERENCE SIGNS LIST 1 Information processing device 2 Communication unit 3 Control unit 4 Storage unit 31 Distribution unit 32 Reception unit 33 Request unit 34 Examination unit 35 Stop processing unit 41 User information 42 Content information 43 Charging information 50 Distributor terminal 100 Viewer terminal S Information processing system

Claims (9)

a reception unit that receives a charge for a request to stop distribution of video content from a viewing user who is viewing the video content by distributing the video content registered by the distribution user;
a request unit that requests examination of the distribution stop when the number of the viewing users who have made the accepted charges reaches a predetermined value . an examination unit that examines whether to stop distribution of the video content in accordance with the request from the request unit;
The information processing device according to claim 1 , further comprising: a stop processing unit that stops distribution of the video content when the examination unit determines to stop distribution of the video content. The stop processing unit
The information processing device according to claim 2 , wherein a penalty is imposed on a distributor of the video content who has stopped distribution. The penalty is:
The information processing device according to claim 3 , wherein the measures include at least one of a fine and a ban on distribution of video content for a certain period of time. The reception unit
Accepting the charge by electronic payment;
The stop processing unit
The information processing device according to claim 3 , wherein when the distribution of the video content is stopped, the payment is refunded to the viewing user who has paid for the video content through the electronic payment . The request unit
The information processing device according to claim 1 , wherein the examination is requested when the total amount of the charges reaches or exceeds a predetermined value. The request unit
The information processing device according to claim 1 , wherein the review is requested when the charge satisfies a predetermined condition and the number of viewing users who have evaluated the video content as bad is equal to or greater than a predetermined value. 1. A computer-implemented information processing method, comprising:
a receiving step of receiving a charge for a request to stop distribution of the video content from a viewing user who is viewing the video content by distributing the video content registered by the distribution user;
a request step of requesting examination of said distribution stop when the number of said viewing users who have made said charges and received said payment reaches or exceeds a predetermined value . a receiving step of receiving a charge for a request to stop distribution of the video content from a viewing user who is viewing the video content by distributing the video content registered by the distribution user;
and a request procedure for requesting examination of the distribution stop when the number of the viewing users who have made the accepted charges reaches a predetermined value .