JPS6028030B2 - order processing equipment - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION The present invention relates to an order processing device that receives an order from a customer for a plurality of types of items and prepares the ordered items in the ordered quantity.

For example, in a restaurant, a vendor receives an order from a customer, a chef or cook prepares or prepares a menu according to the order, and the vendor serves the completed menu to the customer.

In relatively large restaurants, the number of customers is large and the orders are large and diverse, so it is complicated and difficult for chefs to create and prepare menus, and for sales staff to memorize and manage which dishes to serve to which customers. That's true. In order to solve the above-mentioned problems, in recent years printers have been installed in kitchens to print order details on slips and display devices to display customer order details.

Salespeople also use slips to manage orders. However, with these conventional methods, once the kitchen (munyu) is completed, it is necessary to check and calculate how much order is left. Furthermore, if there are many new orders and completed menus, simply counting and displaying the number of orders would require the cook to mentally calculate the current amount of food remaining. Another drawback is that the salesperson must visually calculate the amount of remaining orders, and furthermore, the salesperson must look at the slip to determine where to place the completed menu, which can lead to errors. It has the disadvantage of being easy to use. The present invention solves the drawbacks of the conventional order processing system described above, and provides an order processing system that allows the remaining amount of orders to be automatically and accurately confirmed, for example, in the kitchen.

Another object of the present invention is to provide an order processing device that allows salespeople to easily confirm the amount of their orders remaining.

Still another object of the present invention is to provide an order processing device that allows a salesperson to easily confirm where the completed menu will be delivered.

In order to achieve the above object, the order processing device of the present invention is provided with a display section in the kitchen, that is, on the floor where menus are created and prepared. The remaining order amount is displayed by order item and quantity.

In addition, in order to achieve another purpose, a display section is provided on the order receiving floor, and the remaining amount of the order menu for each salesperson is displayed on this display section.

Furthermore, in order to achieve another purpose, a display section provided on the order receiving floor displays the menu that can be delivered and the delivery destination for each salesperson, separately from the remaining order amount.

The present invention will be explained in detail below with reference to embodiments shown in the drawings.

FIG. 1 is a block diagram of an order processing system in which the present invention is implemented.

In the figure, tables T1, T2, and T3 are arranged on floor 1, and salespeople A and B use remote keyboards 2a,
From 2b onwards, order data received from the customer is input. Order data entered from the remote keyboards 2a, 2b is sent to the processing device 5 provided at the counter 4 from the receivers 3a, 3b. The counter 4 is also provided with a display 6 for seller confirmation, a keyboard 73, and an electronic cash register (ECR) 8 for payment at the boundary between the floor 1 and the counter 4. Further, the cooking area 9 is provided with a display 10 and a keyboard 11 for checking the cook, which are connected to the processing device 5. FIG. 2 is a circuit block diagram of the system shown in FIG. 1, showing the processing device 5 in more detail.

Note that the same numbers as those shown in FIG. 1 indicate the same parts. In FIG. 2, reference numeral 12 denotes a central processing unit (CPU), which has a built-in storage section that stores a program for proceeding with a control flow described later, and executes various operations of the order processing apparatus according to this program. 13 is a timer that supplies time data; 14 is a memory including an order master table 14a, an order table for each salesperson 14b, and a kitchen table 14c, which will be described in detail later; 15 is a counter display 6
17 is a display control circuit including a display buffer 18 that stores data to be displayed on the kitchen display 10; 19 and 20 are the counter keyboard 7 and the kitchen display 10, respectively. a keyboard control circuit that receives input signals from the keyboard 11; 21 is a receiver 3a, 3b;
This is a transmission control circuit for receiving signals from the ECR 8 or transmitting data to the ECR 8.

timer 13, memory 14, display control circuit 15,
17, keyboard control circuits 19 and 20 and transmission control circuit 21 are coupled to CPU 12 via transmission line 22. 23 is a power supply circuit.

The key arrangement of the counter keyboard 7 is as shown in Fig. 3, and includes food menu keys 24-1, 25-1, . ...24-n, ...30-n, number of menu items, table ship. A numeric keypad 31 for inputting information, a salesperson key 32, a table number, etc.
Input function key 33, delivery confirmation key 34, addition key 35, new key 36, cancel key 37, end key 38
have.

Further, the remote keyboards 2a and 2b are also provided with a menu key, a numeric keypad, a sales person key, etc. The key arrangement of the keyboard 11 in the kitchen is as shown in FIG. 4, with menu keys 40-1, 41--,...46-1...40-n,
1-n...46-n, a numeric keypad 47, a new order confirmation key 48 for confirming a new order, and a completion key 49 to be pressed when the menu has been created or prepared. .

FIG. 5 shows details of the arrangement of storage areas of the order master table 14a of the memory 14. The order master table 14a is a basic storage unit that stores various data of the processing device 5, and the order master table 14a is a basic storage unit that stores various data of the processing device 5. Storage area ml, table area. Storage area m2, menu storage area m3, quantity storage area m4, order time storage area m5, salesperson storage area m
6. It consists of a delivered flag storage area m7. Each storage area is an order location stored in the order M storage area. Each piece of data is stored in corresponding order. FIG. 6 shows the storage area of the salesperson-specific order table 14b, and in the figure, order tables for salespeople A, B, and C are shown as a, b, and c, respectively.

Each salesperson's order table is an order location. Storage area m8, table shame. It is composed of a storage area m9, a menu storage area mlo, a quantity storage area m9, a menu storage area mlo, a quantity storage area mll, and an allocation mark storage area m12. FIG. 7 shows the storage area of the kitchen table 14c. It consists of an area m15 for storing orders, that is, new orders, and an alarm flag storage area m16.

FIG. 8 shows an example of the display on the counter display 6.

The upper column of the counter display 6 displays menus ordered by each vendor, and the lower column displays menus that are already available for delivery by vendor. In the illustrated example, for example, salesperson A orders M. At 0003, table M. Coffee 4 from 1 customer
I have received an order for a cup, and order no. 1 for table N
o. This indicates that three curries ordered by customer 3 have been completed and can be delivered. FIG. 9 shows a display example of the kitchen display 10.

The kitchen display, Kawako, displays the ordered menu, the number of old orders, and the number of new orders. In the illustrated example, an order for four cups of coffee has been received, which is an old order that has already been confirmed, and an order for two toasts has been received, but it is a new order that has not yet been confirmed in the kitchen. The CPU 12 is configured to proceed with the order processing operation according to the control flow shown in FIG. 10, and the ECR 8 is configured to execute the payment processing according to the control flow shown in FIG.

Next, the operating procedure and operation of the order processing apparatus configured as described above will be explained with reference to the control flows shown in FIGS. 10 and 11.

<Order Registration> When a customer enters the restaurant, the salesperson receives a menu order from the customer and first registers the order in the order processing device.

The salesperson listens to the order menu from the customer and uses the remote keyboards 2a and 2b to input the customer's table number for identifying the orderer. , Menu, Quantity, Salesperson Yuzu. Enter.

These data are applied to the CPU 12 of the processing device 5 via the receivers 3a and 3b. In the CPU 12, in step ST (hereinafter abbreviated as ST) 1 shown in FIG.
Since the determination is made as to whether there is a transmission from B, the determination is YES.
Then, the process moves to the next ST2, and the received data, that is, the input data is stored in the order master table 14a (ST3). At that time, the order ship is added to the input data. , and also obtains time signals from timers 1 and 3 and stores the order time (
ST4). For example, if the first input data is the table side. For customer 3, the menu is curry, the quantity is 3, the salesperson in charge is A, and the order time is 1 Hataju 2 minutes, order master table 1 is written as shown in the first row of Figure 5.
Order data is stored and registered in each storage area of 4a. <
Display of order contents) The data registered in the order master table 14a is the salesperson table 14b, the kitchen table 14c,
Transferred to ECR and stored (ST4, ST6, ST
6).

The data of the salesperson table 14b is displayed on the counter display 6, and the data of the cooking table 14c is displayed on the kitchen display (ST7, ST8). In the case of the above input example by salesperson A, 0001 (order yuzu.), 3 (table embarrassment), curry (menu), 3 (quantity) are displayed in the upper display column of salesperson A on counter display 6, and On the display 101, three curries are displayed in the new order column. This allows each salesperson to check the menu for which he or she is ordering by looking at the display on the counter display 6, and allows the cook to know the quantity of the menu to be prepared or prepared by looking at the display on the kitchen display 10. .

<Confirmation of new order in the kitchen> The cook looks at the display in the new order field on the kitchen display 10, presses the corresponding menu key on the kitchen keyboard 11, enters the quantity using the numeric keypad 47, and presses the new order confirmation key. When you press 49, the device judges ``Is the person who entered the kitchen KB?'' in ST9 and ``New order confirmation key'' in STIO, so the judgment becomes YES and ST
Moving on to II.

Here, we are checking (if there is a received new order), but if there is a new order, of course, if there is a new order, we will of course proceed to the next step and add the contents of the new order storage area m15 to the contents of the old order storage area m14 to create an old order. The contents of the storage area m14 are updated, and the new order storage area m15 is cleared (ST12, ST13).Then, the updated old order is displayed in the old order display field of the kitchen display 10.In the above input example, before the update of curry Since the old order of is 0, the old order display after updating becomes curry 3. In the case of the display example shown in Fig. 9, by pressing the new order confirmation key 49, the display of the old order of coffee becomes 4. , the old order for toast will be displayed as 2, and the new order will be displayed as 0. In this way, by displaying the new order and old order separately on the kitchen display 10 and pressing the new order confirmation key 49, Since the old orders are updated and the new order display is erased, the chef can always easily check the menu that must be created and prepared without hesitation. <Distribution of completed menus> The ordered menus are When completed, the kitchen keyboard 1
The device in which the menu quantity is input using the menu key group 1 and the numeric keypad 47 and the completion key 48 is pressed is "
Determine if it is a completion key, and in ST16, press ``Final New''
All of these decisions are YES and S.
Proceeding to T17, it is further determined whether the menu is valid in the menu key table.

If the menu is not on the kitchen table 14c, an error will be processed, but if it is, the process will proceed to ST18 and the menu will be placed on the kitchen table 1.
The menu is subtracted from the storage area of 4c. Then, the order master table 14a is searched to extract the oldest ordered menu item (STI9).
Furthermore, the salesperson number corresponding to the menu extracted by search
．． Read ST20, that salesman snake. The data is transferred to the transfer instruction area of the salesperson table (ST21).
Then, ST22 displays a menu in the delivery instruction column (lower column) of the salesperson on the counter display 6. Furthermore, the contents of the kitchen table 14c after the subtraction are displayed on the kitchen display 1.
Display at 0. For example, when the three curries in the input example above are completed, the counter display 6 will display 0001 (order M.), 3 (
Table ship. ), curry (menu), and 3 (quantity) are displayed. As a result, salesperson A learns that the three curries she ordered have been prepared and sells them to table no. 3
It can be confirmed that the delivery should be made to In this case, three curries are subtracted from the old order displayed on the kitchen display 11. (Delivery Confirmation) When each salesperson sees the display on the counter display 6 and learns that he/she has a delivery instruction menu, he or she operates the corresponding menu key and numeric keypad on the counter keyboard 7 to enter the menu,
Enter the quantity, press the delivery confirmation key 34, and transfer the completed menu to the designated table M. delivery to customers.

When the delivery confirmation key 34 is pressed, the device asks in ST24 whether there is a counter KB input, and whether there is a menu key in ST25.
Since it is determined in ST26 whether it is a delivery confirmation key,
In both cases, the determination is YES, and the process moves to ST27, where it is determined whether there is a distribution mark in the corresponding menu. If "1" is entered in the allocation mark storage area of the corresponding order M, the menu is deleted from the sales table, the corresponding display on the counter display 6 is also erased, and the delivered flag of the corresponding order master table 14a is stored in ST28. 1 in area
ST29 stands. This completes the operation up to menu delivery. <Payment Processing> Payment processing after finishing the meal is performed by ECR8.

The operator of ECR8 presses the settlement instruction key of ECR8 and then selects the order rudder. , the ECR8 makes a YES decision in ST40 as to whether it is a word arithmetic key or ST41 as to whether it is an order M. input, and the processing flow of the ECR8 moves to ST42. is transmitted to the processing device 5. Since the processing device 5 determines in ST30 whether there is a payment request from the ECR, the processing device 5 receives the order from the ECR. is transmitted, the determination in ST30 becomes YES, and then it is determined whether "the relevant order M. exists" and the order M. is sent. If there is no error processing, if there is, it is the order place. EC the contents of
ST31 and ST32 transfer to R8. Then, the data transfer is continued in ST32 and ST33 until the data transfer is completed, and when the transfer is completed, a data END mark (ETX) is transmitted. On the other hand, the ECR 8 receives the transfer data from the processing device 5 and stores the received data in the reception buffer at ST43. ST
44. Then, ST44 and ST45 continue receiving until receiving the signal ETX. When the signal ETX is received, the data in the reception buffer is printed and the total amount order M. ST46 and ST47 display and perform payment processing. After the payment is completed, ST48 transfers the payment completion signal to the processing device 5. When the processing device 5 receives the payment completion signal from the ECR 8, all processing is completed. Although the above embodiment describes a menu order processing device in a restaurant, the present invention is not limited to this, and the present invention is not limited to this. It can be widely applied to order processing devices when

As described above, according to the order processing device of the present invention, a display section is provided on the floor where ordered items are created and prepared, and the total number of ordered items is displayed on this display section for each item, including previously ordered items, quantities, and new orders. Since orders are displayed separately by order item and quantity, those who create and prepare ordered items can always easily check the remaining amount of orders, so they can create and prepare ordered items without excess or deficiency.

Furthermore, a display section is additionally provided on the order reception floor, and by displaying the remaining order amount for each salesperson on this display section, the salesperson can always know the remaining amount of the items that he or she has ordered. By displaying deliverable items and delivery destinations for each salesperson separately from the remaining order amount on a display section provided on the order receiving floor, accurate delivery of ordered products is possible and better service to customers is possible.

[Brief explanation of drawings]

FIG. 1 is a schematic configuration diagram of an order processing system in which the present invention is implemented, FIG. 2 is a circuit block diagram of the system shown in FIG. 1, and FIG. 3 is a diagram showing the key arrangement of a counter keyboard.
Fig. 4 shows the key arrangement of the kitchen keyboard, Fig. 5 shows the storage area arrangement of the order master table, and Fig. 6 shows the arrangement of the storage areas of the order master table.
Figure 7 shows the storage area arrangement of the sales table, Figure 7 shows the storage area arrangement of the kitchen table, Figure 8 shows an example of counter display display, and Figure 9 shows an example of kitchen display display. FIG. 10 is a diagram showing the control flow of the processing device, and FIG. 11 is a diagram showing the control flow of the ECR. 1: Floor, 2a, 2b: Remote keyboard, 3a,
3b: Receiver, 4: Counter, 5: Processing device, 6: Counter display, 7: Counter keyboard, 8: EC
R, 9: Kitchen, 10: Kitchen display, 1 1:
Kitchen keyboard, 12: CPU, 1 3: Timer, 1
4: Memory, 14a: Order master table, 14b
: Order table by salesperson, 14c: Kitchen table,
l5, 17: Display control circuit, 19, 20: Keyboard control circuit, 21: Transmission control circuit, 24-1, 24
-2,...30-n,40-1,40-2...46-n
: Menu key, 32: Salesperson No. key, 34: delivery confirmation key, 48: completion key, 49: new order key. Figure 1 Figure 2 Figure 3 Figure 11 Figure 4 Figure 5 Figure 6 Figure 7 Figure 8 Figure 9 Figure 10 (1) Figure 10

Claims (1)

[Claims] 1. An order processing device for receiving orders for multiple items and preparing the ordered quantities of the ordered items, which inputs order data such as ordered items and ordered quantities. a first storage area that stores order data input from the order data input unit; and a first storage area that stores order data input from the order data input unit; , a signal processing unit including a second storage area for storing the quantity, the order item of the new order, and the total order quantity divided into quantities; and a signal processing unit provided on the creation preparation work floor and outputting the contents of the second storage area. An order processing device comprising a display section that displays the quantity of items to be prepared by dividing them into the ordered items and quantities of existing orders and the ordered items and quantities of new orders. 2. The production preparation floor is equipped with a second input section including an input means for confirming a new order, and by operating this confirmation input means, the quantity of existing orders and the quantity of new orders in the second storage area are determined. Claim 1, characterized in that the amount is added for each item and stored as the already ordered quantity, the new ordered quantity is cleared, and only the already ordered quantity after the addition is displayed on the display section. Order processing equipment. 3. The second input unit includes a means for inputting the preparation preparation completion of the ordered item, and in response to the input from the preparation preparation completion input means, the quantity for preparation completion is subtracted from the already ordered storage area and stored. 3. The order processing device according to claim 2, wherein the display unit displays the quantity of orders already ordered by subtracting the quantity of preparations. 4 The input section for inputting the order data is provided on the order reception floor, and in addition to the order item and quantity, the name of the order handler is also input from this input section, and the signal processing section is used to input information for each order handler. A third storage area for storing ordered items and quantities is provided, and a second storage area for displaying items and quantities for each order handler by outputting the contents of the third storage area within the order receiving floor.
2. The order processing device according to claim 1, further comprising a display section. 5. The input section for inputting the order data is used to input the orderer identification code in addition to the order item, quantity, and order handler, and the signal processing section inputs the order item, order handler, and order handler for each order handler.
A third storage area is provided for storing the quantity and order identification code,
When the signal processing unit receives the order data from the input unit, the signal processing unit stores the order item, quantity, order handler, and the like in the first storage area.
In addition to the order identification code, the order reception time is also stored, and the production preparation work floor includes a second part that includes means for inputting completion of production preparation.
furthermore, the third input section is provided in the order receiving floor.
A second display unit is provided for outputting the contents of the storage area and displaying the item, quantity, and orderer identification code for each order handler, and the first storage area is output by operating the preparation preparation completion input means. A patent claim characterized in that the oldest order data of the preparation-ready items is extracted by reference, and the preparation-ready data is displayed separately from the order data in the corresponding order handler display column of the second display section. The order processing device according to item 1.