JPS6323703B2 - - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION The present invention relates to a message information control system, and more particularly to a message information control system for reliably displaying the presence or absence of a message to a guest in a hotel information processing system centered on a telephone exchange. It is something.

Conventionally, as a measure to prevent guests from forgetting to give messages to guests, message presence/absence information is stored in correspondence with the guest room number, automatically sent to the accounting computer at checkout, and specified on the bill that is typed out by the accounting computer. The method of displaying with symbols has already been implemented. but,
With this method, there was a time delay and symbols were overlooked due to busyness during check-out, and it was not possible to completely eliminate forgetting to hand over documents.Therefore, another effective method was needed.

SUMMARY OF THE INVENTION An object of the present invention is to provide a message information control system that allows a handler to be quickly notified of the presence of a guest in a room and ensures that messages are not forgotten in front desk operations at a hotel.

A feature of the present invention is that a means is installed at a front desk or the like for collectively displaying the presence or absence of messages corresponding to the presence or absence of people in each room of a hotel or the like.
Specifically, as will be described in detail in the embodiment, a message display lamp is controlled by a switch corresponding to the guest room number, and the presence or absence of a message for the guest is indicated by turning on or off, and the message display lamp is controlled by the guest room detection means. Accordingly, the message information control method obtains room occupancy information and displays this by periodic blinking of a message display lamp.

Embodiments of the present invention will be described below with reference to the drawings.

FIG. 1 is a block diagram showing the configuration of a message information control system according to the present invention. In FIG. 1, EXT is an extension telephone housed in exchange LF. M detects the calling extension EXT,
Marker for making an exchange connection, extension telephone EXT
When making a call, the accommodation position of the extension telephone EXT is sent as extension telephone call information 1 through the contact EL of the accommodation information relay. The MIF receives the extension telephone call information 1 through the marker interface, matches the voltage level of this signal with that of the processing unit CPU, and then sends it to the input/output control unit IOC. MSW is a message switch device, which is composed of switch SWs assigned switch numbers corresponding to cabin numbers, and is "connected" (with message) and "disconnected" (no message).
The status of the message is sent as message presence/absence information 2 corresponding to the guest room number. The SIF receives the message presence/absence information 2 through the switch interface, matches the voltage level of this signal with that of the processing unit CPU, and then sends it to the input/output control unit IOC.

IND is a message display device and a signal receiving section.
It consists of an RC, a decoder DEC, a status memory IFF provided corresponding to the cabin number, and an indicator L.

The indicator control signal 3 consists of a cabin number and indicator control information that specifies whether the indicator L is "on" (with message) or "unlit" (with no message). After receiving the indicator control signal 3, the signal receiving unit RC sends it to the decoder DEC. The decoder DEC is a state memory element IFF corresponding to the cabin number included in the indicator control signal 3.
Set the status to "on" or "off".

The indicator L is controlled by the state memory IFF,
“Lights on” or “Lights off” depending on the memorized state
``Light'' indicates that a message is present, and ``Lights off'' indicates that there is no message. processing equipment
The CPU is composed of an input/output control unit IOC, a control unit CC, and a storage device MEM.

The control unit CC receives calling extension information (for example, extension accommodation location, extension number, etc.) from the input/output control unit IOC at regular intervals, converts this into a guest room number, and stores the occupancy information corresponding to the guest room number in the storage device MEM. It is stored in the storage unit as room occupancy information. Also, at regular intervals, message presence/absence information is received from the input/output control unit IOC, the switch number is converted to a guest room number, and the message "presence" or "absence" information is stored in the message storage section of the storage device MEM corresponding to the guest room number. be memorized as

Furthermore, at regular intervals, the memory information containing the cabin number, message, and occupancy in the storage device MEM is sequentially read out, and when the message is "absent," the lights are turned off.
When the message is “present” and “absent”, “lights up”,
If the message is “available” and “occupied”, the storage device
After reading the stored lamp control information from the MEM, inverting it and rewriting it, if the read information is "on", the control information is "off", and when it is "off", the control information is "on". The input/output control unit IOC sends the message along with the cabin number to the message display device as an indicator control signal 3 via the transmission device IIF.
Send to IND.

Addresses are assigned to the storage device MEM in units of "words," and reading and writing of stored information is performed by specifying a memory address corresponding to the cabin number by the control unit CC.

Figure 2 is an information allocation diagram of the storage device MEM, in which three words are assigned to correspond to the guest room number, the guest room number starts from address 1, and the presence or absence of a message corresponding to that guest room number.
In addition to being assigned in the order of "occupied" corresponding to the guest room number, at the end of the address, there is lamp blinking control information for "occupied" with the message "available". This information is read out at regular intervals and used in common for each room, and is used to control lamp blinking using software, but similar control can also be performed using a hardware-based pulse generation circuit with a constant cycle. .

In the above-described embodiment, a method is used to detect the presence of a guest when a call is made from the in-room telephone, but the present invention is not limited to this. For example, occupancy information can be obtained from the opening/closing of the guest room door, the operation of the key, etc. In addition, a switch is installed at the front desk for each guest room, and when guests enter and exit, they can access the key from the key shelf. At the same time as loading and unloading, it is also possible to input room occupancy information into the system by operating the switch.

As described above in detail, according to the message information control method according to the present invention, messages can be quickly and reliably transmitted to guests at the front desk of a hotel, thereby improving customer trust. be able to.

[Brief explanation of the drawing]

FIG. 1 is a block diagram showing an embodiment of a message information control system according to the present invention, and FIG. 2 is an information layout diagram of a storage device. EXT: Extension telephone, LF: Exchange, M: Marker, EL: Accommodation information relay, MIF: Marker interface, CPU: Processing unit, CC: Control unit,
IOC: input/output control unit, MEM: storage device, IIF: transmission device, IND: message display device, RC: signal reception unit, DEC: decoder, IFF: status memory,
L: Display, SIF: Switch interface,
MSW: Message switch device, SW: Switch.

Claims (1)

[Scope of Claims] 1. In an information management system for multiple rooms, means for collectively displaying the presence or absence of message information for each room for a plurality of rooms, means for registering message presence/absence information for users of each room, means for detecting whether the room is occupied or not; means for storing the occupancy information detected by the occupancy detection means; A message information control system characterized by having means for correspondingly displaying the presence or absence of message information for each room. 2 A means for reading out the memory contents of the storage device at a predetermined period, and for each room, when the room is occupied and there is a message, the message display contents corresponding to that room are blinked, and when the room is not occupied and there is a message, the message display contents corresponding to that room are blinked. 2. The message information control system according to claim 1, further comprising means for displaying the message continuously. 3. The room presence detection means receives the accommodation location information or extension telephone number of the calling extension telephone from the telephone exchange that accommodates each indoor extension telephone at predetermined intervals;
The present invention is characterized in that it is a means for detecting occupancy in each room by converting these into respective room numbers. Message information control method described in paragraph 1. 4. The message information management system according to item 1, wherein the displaying means is installed at a predetermined management location for managing information.