Akti - Research and Compare

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Akti Overview

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Akti

By Unifiedpost Group

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Akti Overview

Akti is a customer relationship management (CRM) software designed for small and medium-sized businesses. It provides a suite of tools to manage the entire customer lifecycle, from initial lead capture to after-sales support.

Key capabilities of Akti CRM include contact management, lead scoring and routing, opportunity tracking, customer support ticketing, and robust reporting and analytics. It can integrate with popular business apps like G Suite, Office 365, QuickBooks, and more.

Akti is user-friendly CRM software built for sales teams who want an affordable, easy-to-use solution to organize customer information in one place. It provides visibility into the sales pipeline to forecast revenue and includes automation features to increase sales efficiency.

Benefits of Akti

Market Differentiator	Benefits
Affordable Pricing	Akti is offered at a low monthly cost, making it budget-friendly for small businesses compared to other CRM solutions.
Ease of Use	The interface is intuitive and user-friendly, enabling sales teams to quickly adopt Akti without extensive training.
Contact Management	Robust tools for capturing detailed customer profiles, activity history, communications, documents, and more to build relationships.
Sales Pipeline Visibility	Dashboards and reports provide real-time visibility into every opportunity and sales forecasting to hit revenue goals.
Marketing Automation	Streamlined lead nurturing with email, SMS, and campaign management helps convert more leads into customers.
Mobile Access	Native mobile apps enable accessing customer data and managing tasks on-the-go for productivity.

With its affordable pricing, ease of use, and robust feature set optimized for SMBs, Akti provides immense value to help small sales teams sell smarter and drive business growth.

Akti Advantages

Akti offers several key benefits for businesses looking for a CRM solution:

Intuitive interface - The software has an easy-to-use and modern interface that allows users to quickly access customer data and insights.

Sales automation - Akti automates many sales processes like lead assignment, opportunity scoring, and pipeline management to improve sales team efficiency.

Customer 360 view - It provides a complete view of customer interactions and history across all channels to enable personalized service.

Mobile access - The mobile app allows salespeople to access customer data and manage tasks remotely from their smartphones.

Customizable platform - Businesses can tailor Akti to their unique processes and preferences with customizable fields, views, and workflows.

Data security - The software utilizes robust security measures like encryption, access controls, and data backups to protect sensitive customer information.

Akti Disadvantages

While Akti has many strengths, there are some potential downsides to consider:

Steep learning curve - With its extensive features, Akti can have a more difficult onboarding and training process for some users.

Upfront costs - There are upfront licensing, implementation, and training costs that require a significant upfront investment.

Complex configuration - Configuring the platform to match complex sales processes and legacy systems can be complicated for the IT team.

Limited scalability - Growing businesses may outpace Akti's capabilities over time as their data and user volumes expand rapidly.

Dependence on provider - Relying on a single vendor's platform can create business continuity risks if there are service outages.

Is Akti For You?

For most businesses seeking an advanced, enterprise-level CRM platform, Akti offers a robust feature set that can enhance sales, marketing, and customer service. The software really shines for mid-size to large companies that need complex workflow automation, deep customer insights, and flexible customization options.

However, the level of complexity and investments required means Akti has a higher barrier to entry compared to some solutions. The long-term total cost of ownership is also significant. Smaller businesses with simpler needs may be better served by lower-cost CRM systems.

Customer Relationship Management (CRM)

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Akti Features, Modules and Capabilities

Available on

–

Business size

SML

Markets

Austria
Belgium
DACH Region
Europe
France
Germany
Ireland
Netherlands
Spain
Switzerland
United Kingdom

Languages

Dutch
English
French
German

Support

Knowledge base
Email Support
Online Support

Features

3rd-party integrations
API
Data import
Reporting
Advanced search
Contact management
Data Visualization
Custom Fields
KPIs
Invoicing
Invoice Creation and Delivery
Accounting Integration
Expense Management
Multi-currency
Discount Management
Notes
Multi-Language
Kanban Board
Supplier Management
Barcode / Ticket Scanning
Inventory Tracking
Order Management
Purchase Order Management
Serial Number Tracking
Account Management
Revenue Management
Partial Payments
Pricing Management
Sales Orders
Stock Management
Recurring Invoicing
Deal Management
Payment Reminders
QR Codes
Payment Tracking
Low Stock Notifications
Catalog Management
Quote Management

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Akti Frequently Asked Questions (FAQs)

What is Akti?

Akti is a customer relationship management (CRM) solution that houses end-to-end business management capabilities in a single, cloud-based location. It is supplied by Unifiedpost of La Hulpe, Belgium.

Who uses Akti?

Small and midsize businesses (SMBs) in a wide variety of industries use Akti in more than 30 countries worldwide.

What is Akti used for?

Akti centralizes business administration requirements throughout businesses, including contact management, invoicing, stock control, and analytical reporting capabilities. It was designed to bolster administrative processes so that employees can spend more time on higher-value tasks and assignments.

Can Akti integrate with other solutions?

Akti comes with a selection of built-in integrations and allows users to establish data relay automation with external systems through application programming interface (API) support.

How much does Akti cost?

Akti is offered on three pricing plans that serve a range of needs. The Essential plan is €54 per month for two users (paid annually), while the Growth-Stock plan is €110 per month for two users. There is also the Advanced plan for $160 per month for five users; users can add additional users for €10.80 per user per month. Visit the Akti website for more detailed information.

What modules, features, and functions are included in Akti?

Akti comes with modules, features, and functions that include the following: