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Convergys Reviews (1), Pricing, Services & Verified Ratings
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Convergys

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Making Great Experiences Happen

Great experiences don't happen by chance. They are the result of inspired thinking and design that transforms the mundane into something memorable.

Convergys is the world leader in customer experience outsourcing. We infuse innovation, insights, and operational excellence to make every experience great for your customers and your business.

  • Min project size
    $1,000+
  • Hourly rate
    < $25 / hr
  • Employees
    10,000+
  • Locations
    Cincinnati, OH
  • Year founded
    Founded 1998

1 Locations

  • Cincinnati , OH

Service Lines
Call Center Services
56%
Customer Service Outsourcing
44%
Select Focus Area
Inbound Services
Answering services
100%
Customer Service Outsourcing
Chat Support Services
57%
Phone Support Services
43%
Outbound Services
Collections Recovery Services
56%
B2C Telemarketing & telesales
44%
Industries
Financial services
20%
Automotive
10%
Business services
10%
Hospitality & leisure
10%
Information technology
10%
Media
10%
Medical
10%
Retail
10%
Utilities
10%
Clients

No Clients have been added yet…

Pricing Snapshot

Min. project size $1,000+
Avg. hourly rate < $25 /hr
Rating for cost 5 /5

Most Common Project Size

< $10,000 based on 1 review
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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Highly Rated Similar Providers

Overall Review Rating

5.0

  • Quality

    5.0 /5

  • Schedule

    5.0 /5

  • Cost

    5.0 /5

  • Willing to Refer

    5.0 /5
See all 1 Reviews

Convergys Reviews

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Call Center Services for E-Commerce Company

  • Call Center Services Commercial Financing
  • Customer Surveys & Market Research Calls
  • Less than $10,000
  • Jan. - Feb. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They had the means to cater to all of our needs."
Dec 9, 2023
Marketing Specialist, Sasil Online Shop
Anonymous
  • eCommerce
  • Philippines
  • Online Review

Convergys provided call center services for an e-commerce company. They were primarily responsible for assisting customers and helping the client get more sales.

Showing 1-1 of 1 Reviews

Locations (1)

201 East Fourth Street, Cincinnati, OH, United States 45202

2 - 5

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