Call Center Companies & Agencies
Demand for call center services has skyrocketed in recent years due to the acceleration of the e-commerce market and digital transformation. Call centers have paved the way for new opportunities to connect with customers, gain crucial market insights, and drive sales. Customers expect a lot from businesses nowadays, and the price for failing to provide top-notch service and support can cost more than your company’s reputation.
There are various types of call center services that work wonders for different needs and goals; there are answering services , sales outsourcing, and virtual reception just to name a few. Investing in first-class call center services can be the key competitive differentiator that businesses can leverage to strengthen customer relationships.
Call centers fall under the massive umbrella of business process outsourcing, and they are dedicated to handling incoming and outgoing calls on behalf of companies. They are specialists in the field of customer calls, dedicated to providing great customer services and experiences.
These companies are equipped with the knowledge and tools needed to efficiently manage support requests on phone lines and other digital channels. Businesses can expect to have access to services such as:
- Customer Support and Services: Solving customer issues and concerns over the phone or through channels such as emails, live chat, and social media. Customer service refers to the assistance offered before and after purchasing from the company. Meanwhile, customer support focuses on providing specific technical assistance with products or experiences. Both are equally crucial to maintaining positive relationships with customers.
- Inbound Call Services: Solutions aimed at handling, managing, and resolving incoming calls. Typically, calls are queued on a system and representatives are assigned to assist customers accordingly. Inbound call services include anything from order processing to technical support.
- Outbound Call Services: Solutions focused on making outbound phone calls or outreach to prospective customers. Agents trained for outbound calls specialize in lead generation, sales, and feedback gathering. Outbound call services use specialized dialing systems to efficiently track contacts and call records.
- Multichannel Support: Customer-facing communications and support services handled across various channels like email, SMS/MMS messaging, and social media. Multichannel support is a result of the consumer market’s evolution, expanding business reach and providing customers with accessible options.
- Back-Office Support:Encompasses services not directly involved with customer-facing initiatives. Most call center companies offer back-office support to help businesses organize customer data, ensure seamless function, and improve customer service.
5 Benefits of Call Center Services
- Helps scale business growth and maximize sales opportunities
- Improves customer satisfaction and loyalty
- Access to knowledgeable professionals and state-of-the-art tools
- Provides invaluable data-driven insights on customer behavior
- Invaluable competitive advantage to win over customers
What to Consider When Hiring a Call Center
Call center services encompass a vast array of disciplines and fields, so it can be difficult to narrow down and find the perfect service provider for your business. Knowing what factors to weigh and look out for can help you choose a partner that aligns with your objectives. Below are the main factors businesses should assess.
5 Factors to Consider
- Ranges of Services Offered
- Tools and Infrastructure
- Cost
- Legal Considerations
- Location and Language
Ranges of Services Offered
Investing in call center services is an exciting milestone for any business, so it's crucial to find a provider that offers the specific services you need. Check what services they specialize in and inquire about how they tailor their services to meet unique requirements. Ensure they have a good track record in the expertise you need by carefully assessing their company profiles and client testimonials.
Tools and Infrastructure
Call center services need specialized software and systems to ensure optimal operational performance. Providers should be equipped with modern tools for managing interactions and seamlessly integrating services across different channels. They should have dedicated technologies such as customer relationship management (CRM), interactive voice response systems (IVR), and automatic call distributed systems. In addition to those, ensure they have strong cyber security measures in place especially since they are handling sensitive customer data.
Cost
Call center services play essential roles in helping businesses generate sales but it’s not a cheap investment. Setting up systems and equipment, training agents, and other miscellaneous costs. When searching for a reliable call center provider, ensure they're pricing model or structure works for your resources. They should be upfront and transparent with their fees. Be vigilant of any hidden costs and immediately ask if there are additional fees.
Legal Considerations
Certain industries and markets require strict compliance with regulations and laws; this is typically the case for companies in the finance and medical industries. Search for a call center provider that has experience in your industry and has a good record of complying with relevant regulations. Ensure their service level agreements (SLA) cover data privacy measures, confidentiality clauses, and liability conditions.
Location and Language
When hiring a call center service provider, geographic location should be heavily considered. Determine whether you need a nearshore or offshore partner for your business because whichever option has its pros and cons.
Search For a Partner With The Right Expertise
There are various types of call center services for different goals and functions. Understanding each expertise can help you shortlist potential service providers and narrow your search. Here are your choices depending on your company’s requirements and objectives:
- Answering Services: The most common service offered by many call center providers and it focuses on handling incoming calls on behalf of the business. It typically involves answering basic inquiries and operating even outside regular business hours. Answering services is crucial to ensuring customers know that the business is always easily accessible, helping boost overall customer satisfaction.
- Appointment Setting: Focuses on scheduling meetings and appointments with contacts on behalf of the company. Appointment setting services often align with sales functions and lead generation. This service requires great organizational skills, ensuring there are no scheduling conflicts and that appointments are rescheduled accordingly if necessary.
- Inbound Appointment Setting:A form of appointment setting service that mainly oversees incoming calls specifically reaching out to schedule appointments with the business.
- Lead Generation: A type of outbound call center service, lead generation involves identifying, reaching out, and nurturing potential leads for the business. It involves tactics such as prospect identification, lead qualification, data collection, and cold calling. This service helps expand the company’s sales pipeline and save costs by targeting highly qualified leads.
- Order Processing:Handling the whole operation of taking, processing, and fulfilling customer orders through phone lines or other communication channels. Agents are specially trained with order entry, payment processing, cross-selling, and order tracking. It aims to ensure a seamless ordering experience to reduce the burden on in-house operations.
- Sales Outsourcing: Call center services that primarily revolve around sales functions, managing sales pipelines and processes on behalf of the company. Sales outsourcing leverages solutions such as account management, lead qualification, direct sales, and sales strategy development.
- Telemarketing: An outbound call center service that focuses on making calls to potential customers to promote a business’s products or services. There are also different subtypes of telemarketing services — B2C telemarketing, B2B telemarketing, and scripted and conversational telemarketing.
- Third Party Verification (TPV): Focuses on verifying the authenticity and accuracy provided by customers to businesses during transactions. TPV is often part of regulatory compliance for certain sectors, especially in confirming the consent for big financial transactions.
- Virtual Receptionist: A form of remote call center and administrative support that focuses on answering typical receptionist functions such as answering calls, managing appointments, and taking messages on behalf of the business. They are usually the first point of contact for customers, and it involves redirecting or transferring calls to trained professionals and departments.
5 Questions to Ask a Call Center
1. Can you describe your quality control and assurance processes?
Quality assurance is a key part of ensuring that customer interactions are aligned with business goals. The purpose of QA is to identify performance problems and improve quality standards. When discussing with a potential service provider, ask more about their quality control assurance and control approach; what key metrics they monitor, how they evaluate agent’s performance, and how they coach their staff.
2. How do you handle customer complaints and escalations?
Customer complaint resolution is a big part and challenge for call center operations. By asking how they handle escalations, you gain insights into how they tailor their solutions and processes for handling difficult situations. You can ask additional questions like an example of their step-by-step approach or tactics.
3. What tools do you use for your services?
Over the recent years, new specialized software and tools have changed the way call center services operate. From managing contact information and deadlines to tracking operational performance and reporting, there are a ton of software solutions available. Asking what technologies they use gives you a better understanding of their operations and efficiency.
4. How do you handle seasonal and unexpected demand surges?
Just like with sales, call volume demand has its highs and lows. There will be unexpected or seasonal surges that can impact services, so it's crucial to partner with a call center provider that ensures scalable solutions. Understanding how they pivot and adjust to unexpected demand surges gives reassurance that they can offer consistent high-quality services at all times.
5. Can you tell us more about your approach to training agents to represent businesses accurately?
Every business has its unique approach to connecting and communicating with customers; and it’s important that when you hire a call center provider, they know how to tailor their services to match your business. This question helps you assess how they train their agent to represent your brand accurately and provide crucial knowledge that can help them support customers. This measures their capacity to understand your brand and see their commitment to your business.
How Much Do Call Center Services Cost?
Call center services offer a lot of benefits for businesses, helping position them for sustainable long-term growth. It’s not a small investment but it pays big dividends in helping companies scale efficiently.
Most call center projects reviewed on Clutch sit below $10,000. The average cost of hiring a call center company on Clutch is less than $25 per hour; it’s worth noting that the average cost in the United States is higher.
Call center operations differ from one case to another. Factors such as the type of services, the volume of calls, and the number of languages required are all common factors that impact the price tag.
Shortlist Agencies by Industry Experience
Call services for different industries should be tailored to meet their specific needs and adjust to the unique market nuances. When searching for an ideal call center provider, ensure they have extensive industry experience so they can help you navigate through industry-specific nuances.
Call Center Services for Information Technology
Call center services in the information technology space focus on providing more technical support such as troubleshooting and issue resolution. Agents specializing in this market are equipped with crucial technical knowledge that can help them easily guide customers over the phone. They focus on providing immediate assistance to ensure customer satisfaction.
Call Center Services for Business Services
In the business services sector</a>, call center services often focus on sales and lead generation efforts. They are tailored to manage customers and provide excellent support, serving as an extension of the company's sales operations. Call center companies train their agents to handle inquiries professionally helping drive client acquisition and generating new business opportunities. </p> <H3>Call Center Services for Financial Services</h3> <p>Call center companies that focus on helping businesses in the <a href=">the financial services sector have processes and protocols designed to handle sensitive financial data. Service providers in the space are knowledgeable on key topics such as banking, investment, and insurance. They emphasize the importance of security and accuracy to comply with financial regulations and laws.
Call Center Services for Medical & Healthcare
Call center services in the medical and healthcare industry play a big role in patient care, focusing on handling sensitive patient information, answering healthcare-related inquiries, scheduling patient appointments, and ensuring patient satisfaction. Their empathy and care are important to improving patient experience.
Call Center Services for Consumer Products & Services
As for companies in the consumer products and services market, call center services revolve around handling customer inquiries, order processing, and managing return requests. They are responsible for after-sales support, ensuring customers have a positive relationship with the brand.
Evaluating Services
It’s natural for business owners to expect results for their investments. Keeping a close eye on key performance indicators (KPIs) is paramount to gaining critical insights into a provider’s performance and identifying areas requiring improvement. Here are some key figures you need to monitor:
- First Call Resolution (FCR): Measures the performance of the call center for resolving customer concerns on the first call. FCR is a major KPI that reflects the effectiveness of its services, impacting customer satisfaction.
- Average Handle Time (AHT): Gauges the average length of a customer’s call, including hold time, talk time, and anything else the agents need to accomplish after the call. It’s important to maintain a quick AHT without compromising the quality of the service.
- Customer Satisfaction Score (CSAT): A scaling method that measures customer satisfaction with the call service they received. High and consistent CSAT means that customers are pleased with the overall service.
- Abandonment Rate: The percentage of callers who hang up the call before they’re answered by an agent. A high abandonment rate is a bad sign that wait times are frustrating customers.
- Agent Utilization Rate: The percentage that reflects the time agents spend on calls compared to being idle. It’s important for call centers to strike a balance of maintaining a high average agent utilization rate without overworking agents.
- Cost per call: The KPI that measures the total cost incurred by the call center provider divided by the volume of calls they’ve handled. It’s a crucial metric to determine their cost-efficiency and return on investment (ROI).
Businesses can assess these metrics by conducting customer surveys, operational audits, regular performance reviews, and benchmarking against industry standards.
Browse through Clutch’s data-driven directory to find and connect with the ideal call center partner for your business. Search for a service provider that meets your needs and understands your goals to unlock the benefits of call center services.
Clutch is a trusted B2B marketplace that provides in-depth client reviews that help companies like you find the right service provider. Each Clutch profile showcases portfolio items, case studies, and more information about a call center company’s services.
Clutch’s team collects reviews through phone or a comprehensive online form before sorting them based on recency and quality, which factors into a company’s presence on directories. Take your time reading through verified reviews on Clutch to confidently choose the right app marketing agency.
Trusted by Thousands of Businesses Worldwide
Clutch empowers better business decisions as the leading marketplace of B2B service providers. Our in-depth and verified client reviews detail each project from start to finish, helping businesses looking to procure services, narrow down their list of potential business partners quickly and confidently.
With access to information such as how much a service provider charges for their services, how they communicate, and the results of the project, you can feel confident that you’ve found the right software development company for your project.
The verification process seeks to establish proof of connection between the reviewer and their own organization, as well as the collaboration they’re reviewing. By verifying the identity of the reviewer and confirming their connection to the project, Clutch is able to confirm that there is no conflict of interest and that the project took place. Buyers can easily identify verified reviews by the check mark in the bottom right corner of the review card. You can learn more about the review verification process here.
Call Center Expertise
Call centers on Clutch are highly skilled and vetted. They have necessary credentials such as Certified Customer Service Professional, Certified Client Service Specialist, and other industry-specific certifications. Their specialization extends to different channels, types of call center solutions, and strategies.
In addition to review rating, you can view awards, portfolio of past work and clients and industry recognitions. Clutch verification also provides an additional layer of data to help you make the right purchasing decision which goes into business details and payment and legal filings. If you found a business on clutch, you can feel confident in your B2B purchasing decision.
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$1,000+< $25 / hr50 - 249Ed, Sweden
Services provided
10% Call Center Services" > 80% Sales Outsourcing" > 10% Email Marketing" >See all 67 projectsA-SALES AB is a company specializing in outbound lead generation and sales meeting facilitation, offering services such as telemarketing and customer support. The reviews reflect an overall positive sentiment, with a remarkable 100% of clients praising their tailored approach and strong project management. Their ability to quickly understand complex industries and generate qualified meetings consistently is a recurring theme across testimonials.
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
20% Call Center Services" > 25% Customer Service Outsourcing" > 15% Back Office Outsourcing" > 10% Content Moderation Services" > 10% Data Annotation Services" > 10% Finance & Accounting Outsourcing (FAO)" > 10% Sales Outsourcing" >See all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
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$50,000+Undisclosed1,000 - 9,999Margate, FL
Services provided
20% Call Center Services" > 50% Customer Service Outsourcing" > 15% Back Office Outsourcing" > 15% IT Managed Services" >See all 9 projectsGlobal Response is a company specializing in Contact Center Services, offering comprehensive Customer Support and Inbound Call Center solutions. Reviews indicate highly responsive and attentive service, with 100% of clients commending their customer care capabilities and strategic partnership approach. Their ability to save clients substantial time and costs is repeatedly highlighted, although some suggest enhancements in technology for improved service delivery.
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$1,000+< $25 / hr50 - 249Denver, CO
Services provided
10% Call Center Services" > 70% Sales Outsourcing" > 10% CRM Consulting and SI" > 10% Email Marketing" >See all 230 projectsBelkins is a lead generation company that excels in Contact Center Services, including Outbound Call Center and Telemarketing Services. With a consistent record of exceeding client expectations, 100% of reviews highlight their expertise in handling end-to-end outbound processes, resulting in numerous qualified appointments and high client satisfaction rates. Their professionalism and proactive project management are frequently commended across various reviews.
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
30% Call Center Services" > 30% Customer Service Outsourcing" > 20% AI Agents" > 15% Back Office Outsourcing" > 5% Data Annotation Services" >See all 85 projectsSupportYourApp is a distinguished provider of Customer Support Services, specializing in Contact Center Services, Inbound and Outbound Call Center solutions, and 24/7 Customer Care Services. The company is lauded for its adaptive and responsive service, with clients noting improved customer satisfaction and efficient project management. Approximately 90% of reviews emphasize their flexibility and commitment to delivering high-quality telephonic support across various industries.
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UndisclosedUndisclosed250 - 999
Services provided
50% Call Center Services" > 10% AI Development" > 10% Back Office Outsourcing" > 10% Conversion Optimization" > 10% Customer Service Outsourcing" > 10% Sales Outsourcing" >See all 77 projectsSmith.ai is a provider of virtual receptionist and Contact Center Services, offering solutions such as call handling, appointment scheduling, and customer support services. The company is lauded in 89% of reviews for its professionalism, responsiveness, and innovative AI applications, with clients reporting enhanced communication and reduced missed calls. Despite high satisfaction, one review (11%) highlighted issues with call management.
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
50% Call Center Services" > 30% Customer Service Outsourcing" > 10% Back Office Outsourcing" > 10% Staffing" >See all 34 projectsXACT is a comprehensive provider of Contact Center Services, offering solutions including Inbound and Outbound Call Center, Customer Support Services, and Telephonic Support. Reviews indicate strong overall satisfaction, with approximately 85% of feedback highlighting their effective communication, adaptability, and partnership approach. Despite minor challenges in agent proficiency, XACT's commitment to process refinement and customer satisfaction is consistently praised across various industries.
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$100,000+Undisclosed10,000+Singapore, Singapore
Services provided
10% Call Center Services" > 50% Customer Service Outsourcing" > 20% Sales Outsourcing" > 10% Business Consulting" > 10% Content Moderation Services" >See all 12 projectsTDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
10% Call Center Services" > 20% Back Office Outsourcing" > 15% Customer Service Outsourcing" > 15% Data Annotation Services" > 15% Document Digitization & Management" > 10% Content Moderation Services" > 10% Litigation Support Services" > 5% Transcription" >See all 18 projectsTECHSPEED INC is a company specializing in Contact Center Services and Customer Support Services, including inbound and outbound call handling and data entry. Reviews highlight their proactive communication, adaptability, and efficient project management. Approximately 90% of reviews commend their responsiveness and problem-solving capabilities, indicating a strong commitment to quality and customer satisfaction. Additionally, 80% of clients appreciate their ability to scale operations quickly and efficiently.
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$5,000+< $25 / hr50 - 249Cairo, Egypt
Services provided
30% Call Center Services" > 30% Customer Service Outsourcing" > 20% Back Office Outsourcing" > 20% Sales Outsourcing" >See all 11 projectsBPO Hive LLC is a versatile Contact Center Services provider excelling in Customer Support Services, including Inbound and Outbound Call Center operations. The company consistently receives positive feedback for their professionalism, responsiveness, and commitment to quality, with approximately 100% of reviews highlighting their effective project management and adaptability to client needs. Their pricing aligns well with client budgets, and they deliver impressive telephonic support outcomes.
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$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services" > 25% Back Office Outsourcing" > 15% Customer Service Outsourcing" > 15% Sales Outsourcing" >See all 16 projectsHit Rate Solutions is a Contact Center Services company that offers Inbound and Outbound Call Center solutions, Customer Support Services, and Telemarketing Services. Reviews on Clutch.co generally highlight their professionalism, responsiveness, and cost-effectiveness, with approximately 85% of customers praising their rapid project handling and efficient communication. Additionally, 70% of reviewers commend their value for money.
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$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
30% Call Center Services" > 30% Customer Service Outsourcing" > 10% Back Office Outsourcing" > 10% Finance & Accounting Outsourcing (FAO)" > 10% IT Staff Augmentation" > 10% Sales Outsourcing" >See all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
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$5,000+Undisclosed10 - 49
Services provided
15% Call Center Services" > 80% Sales Outsourcing" > 5% Market Research" >See all 28 projectsUpcall is a Contact Center Services provider that specializes in outbound call center activities, including lead generation and appointment setting. Reviews show a 100% satisfaction rate with their responsive project management and flexibility, while 75% of reviewers commend their high-quality telephonic support. However, clients note room for improvement in agent expertise and integration with certain platforms like HubSpot.
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$10,000+< $25 / hr1,000 - 9,999Wrocław, Poland
Services provided
40% Call Center Services" > 40% Customer Service Outsourcing" > 20% Back Office Outsourcing" >See all 23 projectsCCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
20% Call Center Services" > 25% Customer Service Outsourcing" > 15% Back Office Outsourcing" > 10% Content Moderation Services" > 10% Data Annotation Services" > 10% Finance & Accounting Outsourcing (FAO)" > 10% Sales Outsourcing" >See all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
$5,000+< $25 / hr1,000 - 9,999Lexington, KYServices provided
20% Call Center Services" > 50% Customer Service Outsourcing" > 10% Back Office Outsourcing" > 10% Content Moderation Services" > 10% Data Annotation Services" >See all 47 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
30% Call Center Services" > 30% Customer Service Outsourcing" > 10% Back Office Outsourcing" > 10% Finance & Accounting Outsourcing (FAO)" > 10% IT Staff Augmentation" > 10% Sales Outsourcing" >See all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
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$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Services provided
75% Sales Outsourcing" > 15% Content Marketing" > 10% Web Design" >See all 43 projectsAbstrakt Marketing Group is a company specializing in telemarketing services, particularly focusing on outbound call center and lead generation efforts. Across reviews, 75% of customers highlight their consistent pipeline development and ability to increase sales opportunities. While 25% note areas for improvement in communication and performance, many appreciate Abstrakt's structured approach and dedication to client collaboration, resulting in measurable sales growth and strengthened market presence.
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$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Services provided
10% Call Center Services" > 80% Sales Outsourcing" > 10% Email Marketing" >See all 56 projectsLevelUp Leads is a company specializing in outbound call center services, including telemarketing and customer support services. Their clients commend them for their strategic and personalized approach, with 100% positive feedback highlighting their effective communication and project management. Notably, 60% of reviewers emphasize the swift adaptation and customization of their outreach strategies to align with client needs, resulting in increased lead generation and successful meeting setups.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Wilmington, DEServices provided
30% Call Center Services" > 30% Customer Service Outsourcing" > 20% AI Agents" > 15% Back Office Outsourcing" > 5% Data Annotation Services" >See all 85 projectsSupportYourApp is a distinguished provider of Customer Support Services, specializing in Contact Center Services, Inbound and Outbound Call Center solutions, and 24/7 Customer Care Services. The company is lauded for its adaptive and responsive service, with clients noting improved customer satisfaction and efficient project management. Approximately 90% of reviews emphasize their flexibility and commitment to delivering high-quality telephonic support across various industries.
$1,000+< $25 / hr1,000 - 9,999Davao City, PhilippinesServices provided
40% Call Center Services" > 30% Back Office Outsourcing" > 30% Customer Service Outsourcing" >See all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
$1,000+< $25 / hr250 - 999Dnipro, UkraineServices provided
35% Call Center Services" > 55% Customer Service Outsourcing" > 10% Back Office Outsourcing" >See all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
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$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Services provided
10% Call Center Services" > 70% Sales Outsourcing" > 10% AI Agents" > 10% Email Marketing" >See all 108 projectsMartal Group is a company specializing in outbound call and lead generation services, utilizing a multi-channel approach including phone calls, LinkedIn outreach, and email campaigns. Overall, 75% of reviewers praised their ability to generate quality leads and integrate seamlessly with clients' teams. While there are areas for improvement, such as quicker incorporation of feedback, the majority of feedback (around 70%) is positive, highlighting their professionalism and strategic insight.
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$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Services provided
10% Call Center Services" > 75% Sales Outsourcing" > 15% Email Marketing" >See all 79 projectsDMT Business Development is a proficient lead generation and sales pipeline expansion company. They excel in outbound lead generation and customer support services, consistently delivering positive outcomes such as booking numerous qualified meetings. Approximately 95% of reviews commend their clear communication, adaptability, and personalized approach, underscoring their effectiveness in generating high-quality leads.
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$1,000+< $25 / hr50 - 249London, England
Services provided
10% Call Center Services" > 60% Sales Outsourcing" > 10% Account-Based Marketing" > 10% Content Marketing" > 10% Email Marketing" >See all 134 projectsSalesAR is a company specializing in Customer Support Services and Outbound Call Center services. The overall feedback from the reviews is predominantly positive, with approximately 90% of clients praising their impressive communication, strategic updates, and flexibility. Notably, 100% of reviewers highlighted the team's engagement and ability to adapt strategies effectively, contributing to successful outcomes for diverse projects.
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$1,000+$50 - $99 / hr50 - 249Horsham , England
Services provided
50% Call Center Services" > 50% Sales Outsourcing" >See all 20 projectsVirtual Sales Limited is a company specializing in outbound call center and telemarketing services, focusing on lead generation and appointment setting. Their performance is lauded across reviews, with 100% of clients praising their communication and timely project management. Additionally, Virtual Sales Limited is noted for industry expertise and adaptability, with no areas for improvement suggested by clients.
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$5,000+Undisclosed50 - 249Boca Raton, FL
Services provided
10% Call Center Services" > 80% Sales Outsourcing" > 10% Email Marketing" >See all 65 projectsSalesRoads is a call center service provider specializing in outbound call center and telemarketing services, emphasizing lead generation and sales growth. Their reviews highlight a strong ability to enhance leads and generate qualified prospects, with over 80% of feedback noting their efficiency and organizational skills. Clients appreciate their consistent project management and commitment to understanding client needs, while areas for improvement include initial onboarding processes.
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Zagreb, CroatiaServices provided
40% Call Center Services" > 40% CRM Consulting and SI" > 10% Back Office Outsourcing" > 10% Customer Service Outsourcing" >See all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
$1,000+$50 - $99 / hr50 - 249Horsham , EnglandServices provided
50% Call Center Services" > 50% Sales Outsourcing" >See all 20 projectsVirtual Sales Limited is a company specializing in outbound call center and telemarketing services, focusing on lead generation and appointment setting. Their performance is lauded across reviews, with 100% of clients praising their communication and timely project management. Additionally, Virtual Sales Limited is noted for industry expertise and adaptability, with no areas for improvement suggested by clients.
$1,000+< $25 / hr250 - 999București, RomaniaServices provided
50% Call Center Services" > 20% Customer Service Outsourcing" > 15% Back Office Outsourcing" > 15% CRM Consulting and SI" >See all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
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$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Services provided
10% Call Center Services" > 45% Back Office Outsourcing" > 15% Finance & Accounting Outsourcing (FAO)" > 10% Customer Service Outsourcing" > 10% HR Consulting" > 10% Sales Outsourcing" >See all 189 projectsRemote CoWorker is a company specializing in Contact Center Services, offering a diverse range of customer support and administrative solutions. With a focus on tasks such as inbound and outbound call handling, telemarketing services, and phone support, they maintain high client satisfaction. Approximately 90% of reviewers commend their timely delivery and professionalism, while over 80% highlight their excellent communication and alignment with company values.
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Services provided
10% Call Center Services" > 25% Back Office Outsourcing" > 20% Employer of Record (EOR) Services" > 15% Customer Service Outsourcing" > 10% HR Outsourcing" > 10% Recruitment Process Outsourcing" > 10% Sales Outsourcing" >See all 44 projectsUnity Communications is a provider of Contact Center Services, excelling in both Inbound and Outbound Call Center operations, as well as Customer Support Services. Approximately 100% of reviewers commend their professionalism, quick response times, and the positive impact on business operations. Although some initial challenges were noted, such as attendance issues, Unity Communications is praised for their effective solutions and adaptability, further evidenced by their 99.59% attendance rate in January 2026.
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Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Ed, SwedenServices provided
10% Call Center Services" > 80% Sales Outsourcing" > 10% Email Marketing" >See all 67 projectsA-SALES AB is a company specializing in outbound lead generation and sales meeting facilitation, offering services such as telemarketing and customer support. The reviews reflect an overall positive sentiment, with a remarkable 100% of clients praising their tailored approach and strong project management. Their ability to quickly understand complex industries and generate qualified meetings consistently is a recurring theme across testimonials.
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$1,000+Undisclosed1,000 - 9,999New York, NY
Services provided
20% Call Center Services" > 55% Sales Outsourcing" > 25% Back Office Outsourcing" >See all 54 projectsAppointment Setter Online is a company specializing in Contact Center Services, particularly focusing on outbound call center and appointment scheduling. The reviews reflect an overwhelmingly positive sentiment, with clients highlighting their professionalism, consistency, and ability to deliver qualified leads and appointments. Approximately 90% of the reviewers noted improved sales pipelines and conversion rates, emphasizing their effective telephonic support and customer service center capabilities.
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$1,000+< $25 / hr250 - 999Portland, OR
Services provided
10% Call Center Services" > 70% Back Office Outsourcing" > 10% Customer Service Outsourcing" > 10% Sales Outsourcing" >See all 45 projectsPrialto is a company specializing in Contact Center Services and Customer Support Services, offering administrative and customer service solutions. Their clients consistently commend their punctual delivery and the seamless integration of services, with 100% of reviews highlighting their responsive and reliable support. Additionally, 75% of reviewers appreciate their proactive approach and high-quality team members, emphasizing their effective project management and commitment to client success.
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Services provided
20% Call Center Services" > 50% Customer Service Outsourcing" > 10% Back Office Outsourcing" > 10% Content Moderation Services" > 10% Data Annotation Services" >See all 47 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
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$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Services provided
20% Call Center Services" > 40% Customer Service Outsourcing" > 30% Back Office Outsourcing" > 10% Finance & Accounting Outsourcing (FAO)" >See all 52 projectsBig Outsource is a proficient provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviews praise their commitment to enhancing customer satisfaction, timely project management, and adaptability to client needs. An impressive 67% of reviews highlight their exceptional understanding of client-specific requirements, making them a valuable partner for customer service solutions.
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$5,000+$50 - $99 / hr10 - 49Toronto, Canada
Services provided
10% Call Center Services" > 50% Sales Outsourcing" > 10% CRM Consulting and SI" > 10% Search Engine Optimization" > 10% Web Design" > 5% Content Marketing" > 5% Email Marketing" >See all 23 projectsPurple Sales is a company specializing in Contact Center Services, focusing on providing customer support through both inbound and outbound call center operations. Overall feedback from their reviews is highly positive, with clients commending their adaptability, detailed reporting, and ability to align with company values. Approximately 80% of reviewers emphasized their effective telemarketing services and professional project management, while also noting areas for improvement such as enhanced communication strategies.
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Undisclosed< $25 / hr50 - 249Jackson, MI
Services provided
100% Call Center Services" >See all 15 projectsAmbs Call Center is a comprehensive customer service center that provides a range of Contact Center Services, including Inbound Call Center and Customer Support Services. Reviews consistently highlight their excellent personal customer service and reliability, with 100% satisfaction reported in all reviews. Clients appreciate their seamless project management and alignment with company values, with 71% noting their excellent customer service and cultural fit.
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
20% Call Center Services" > 40% Back Office Outsourcing" > 20% Customer Service Outsourcing" > 20% Sales Outsourcing" >See all 36 projectsWing Assistant is a company specializing in Customer Support Services and Call Handling. Reviewers commend the company for its high call answer percentage, consistently exceeding their 90% target with a performance never below 95%. Clients appreciate the seamless integration of Wing Assistant's team, noting their dedication and timely delivery, with the majority of feedback being positive and highlighting their reliability and effective communication.
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
50% Call Center Services" > 20% Customer Service Outsourcing" > 15% Back Office Outsourcing" > 15% CRM Consulting and SI" >See all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
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$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
15% Call Center Services" > 20% Customer Service Outsourcing" > 20% HR Outsourcing" > 15% Back Office Outsourcing" > 15% Finance & Accounting Outsourcing (FAO)" > 15% Sales Outsourcing" >See all 15 projects1840 & Company is a contact center service provider specializing in inbound and outbound call handling, customer support, and telemarketing services. Reviewers highlight their excellent project management, adaptability, and ability to consistently meet deadlines. Approximately 95% of feedback praises their responsiveness and professionalism, with a notable focus on their alignment with client needs and values.
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$1,000+$25 - $49 / hr10 - 49Fredericton, Canada
Services provided
65% Sales Outsourcing" > 15% Corporate Training & Coaching" > 10% CRM Consulting and SI" > 10% Recruiting" >See all 14 projectsAtlantic Growth Solutions is a B2B telemarketing and lead generation company offering customized Contact Center Services, including Outbound Call Center and Email Marketing. Reviews highlight their efficient project management and tailored solutions, with 100% positive feedback on their flexibility and commitment to clients' needs. Clients commend Mark and Kent for their roles in ensuring successful engagements.
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$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
30% Call Center Services" > 20% Customer Service Outsourcing" > 20% IT Managed Services" > 20% Sales Outsourcing" > 10% Back Office Outsourcing" >See all 9 projectsMarKam Solutions is a prominent provider of Call Center Services, excelling in Customer Support and Phone Support. With 100% positive feedback, clients consistently praise their cost efficiency and exceptional project management, noting their adaptability and communication skills. Approximately 40% of reviewers highlight MarKam Solutions' alignment with company values, while 60% emphasize their data-driven and innovative approach.
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$1,000+< $25 / hr50 - 249Dipolog City, Philippines
Services provided
35% Call Center Services" > 35% Back Office Outsourcing" > 10% Content Marketing" > 10% Customer Service Outsourcing" > 10% Sales Outsourcing" >See all 20 projectsOBI Services is a data management and customer support outsourcing company recognized for its accuracy, efficiency, and commitment to quality. The reviews reflect a high level of customer satisfaction, with clients appreciating their attention to detail and proactive communication. Approximately 100% of the feedback highlights their reliability and organized project management, with suggestions for improvement being minimal and focused on minor onboarding enhancements.
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$1,000+$150 - $199 / hr10 - 49Iowa City, IA
Services provided
35% Social Media Marketing" > 20% Marketing Strategy" > 20% Sales Outsourcing" > 15% Email Marketing" > 10% Direct Marketing" >See all 24 projectsUptown Creation is a LinkedIn marketing agency specializing in LinkedIn outreach, content creation, and lead generation. Reviews indicate a 100% satisfaction rate, highlighting their exceptional LinkedIn expertise, responsive project management, and ability to drive significant pipeline growth and revenue. Over 90% of reviewers commend Uptown Creation's strategic approach and impressive communication skills.
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$25,000+$50 - $99 / hr10 - 49Willoughby, OH
Services provided
10% Call Center Services" > 70% Sales Outsourcing" > 10% Demand Generation Marketing" > 10% Market Research" >See all 7 projectsJMS Elite is a company specializing in Contact Center Services, offering expertise in both inbound and outbound call handling. Across various reviews, the company is praised for its effective lead generation and telemarketing services, with customers consistently highlighting their professionalism and insightful reporting. Approximately 100% of reviewers commend their ability to integrate seamlessly with client operations and provide valuable customer intelligence.
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UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Call Center Services" > 10% Back Office Outsourcing" > 10% Customer Service Outsourcing" > 10% Employer of Record (EOR) Services" > 10% Finance & Accounting Outsourcing (FAO)" > 10% HR Outsourcing" > 10% IT Staff Augmentation" > 10% Recruitment Process Outsourcing" > 10% Sales Outsourcing" > 10% Staffing" >See all 23 projectsRemote Team Solutions is a provider of contact center services, specializing in customer support and phone handling. Reviews highlight their cost-effectiveness, organization, and reliability, with 100% positive feedback emphasizing their responsiveness and integration into clients' teams. While there is room for faster ramp-up times, clients appreciate their significant impact on productivity and customer retention.
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UndisclosedUndisclosed1,000 - 9,999Sacramento, CA
Services provided
30% Back Office Outsourcing" > 30% Customer Service Outsourcing" > 25% Sales Outsourcing" > 15% Finance & Accounting Outsourcing (FAO)" >See all 68 projectsMyOutDesk is a contact center services company providing comprehensive customer support, including inbound and outbound call handling, telephonic support, and customer care services. The reviews indicate a 100% satisfaction rate, highlighting their professionalism, quick responsiveness, and effective project management. Clients commend their ability to decrease call wait times by 20% and integrate seamlessly into operations, emphasizing their strong company culture and the quality of their virtual assistants.
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UndisclosedUndisclosed10 - 49King of Prussia, PA
Services provided
50% Call Center Services" > 20% Customer Service Outsourcing" > 15% Back Office Outsourcing" > 15% Sales Outsourcing" >See all 50 projectsSpecialty Answering Service is a provider of Contact Center Services, including Inbound and Outbound Call Center solutions. The company is praised for its responsiveness and project management capabilities, delivering services on time and efficiently. Approximately 90% of reviews highlight their value for cost and call handling expertise, though 20% note a need for improved communication skills among some staff members.
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Undisclosed$50 - $99 / hr50 - 249Bogart, GA
Services provided
45% Demand Generation Marketing" > 45% Sales Outsourcing" > 10% Marketing Strategy" >See all 3 projectsTeleNet Marketing Solutions is a specialized lead generation and sales development company. They consistently receive positive feedback for their project management, expertise in understanding client products, and ability to generate qualified leads, with approximately 20% classified as high-quality. Clients praise their professionalism and efficiency, noting that TeleNet Marketing Solutions often exceeds expectations in terms of productivity and deliverables. There are no significant areas for improvement mentioned.
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$1,000+$25 - $49 / hr10 - 49Countesthorpe, England
Services provided
25% Call Center Services" > 25% Sales Outsourcing" > 25% Social Media Marketing" > 10% Other Marketing" > 10% Web Design" > 5% Business Consulting" >See all 45 projectsParagon Sales Solutions is a leading provider of Contact Center Services, focusing on outbound call center operations, telemarketing services, and customer support. The company is lauded for its professionalism, responsiveness, and ability to generate quality leads, with approximately 90% of reviewers highlighting their effective communication and enthusiasm. Clients frequently commend their adaptability and alignment with company values, noting a 100% satisfaction rate with no significant areas for improvement.
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$5,000+$200 - $300 / hr10 - 49kamloops, Canada
Services provided
40% CRM Consulting and SI" > 10% Account-Based Marketing" > 10% Digital Strategy" > 10% Email Marketing" > 10% Recruiting" > 10% Sales Outsourcing" > 10% Staffing" >See all 97 projectsSet2Close is a company specializing in outbound call center and sales consulting services. Clients praise their ability to seamlessly integrate with existing teams, effectively generating qualified leads and fostering strong professional relationships. Impressively, 100% of reviewers noted their responsive communication and personable team, resulting in successful client acquisitions without any reported areas for improvement.
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
10% Call Center Services" > 50% Back Office Outsourcing" > 30% Customer Service Outsourcing" > 10% Sales Outsourcing" >See all 34 projectsUassist.ME is a proficient provider of Contact Center Services that offers diverse solutions such as Customer Support Services, Inbound Call Center, and Administrative Assistance. The company is praised for effective communication, with approximately 100% of clients highlighting their responsiveness and detail-oriented service. Reviews indicate an impressive 90% satisfaction rate for their phone support and customer care services.
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$1,000+< $25 / hr250 - 999
Services provided
50% Call Center Services" > 10% Business Consulting" > 10% Customer Service Outsourcing" > 10% Sales Outsourcing" > 5% Back Office Outsourcing" > 5% Email Marketing" > 5% Finance & Accounting Outsourcing (FAO)" > 5% Market Research" >See all 32 projectsExpertCallers is a distinguished provider of Contact Center Services, specializing in Customer Support Services, Inbound Call Center, and Outbound Call Center operations. Their reviews reflect a high level of professionalism, with 100% positive feedback highlighting improved customer response times, increased lead conversions, and exceptional project management. Approximately 70% of reviewers commend their ability to integrate seamlessly as an extension of their clients' businesses.
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$50,000+Undisclosed1,000 - 9,999American Fork, UT
Services provided
20% Call Center Services" > 20% Back Office Outsourcing" > 20% Customer Service Outsourcing" > 15% Finance & Accounting Outsourcing (FAO)" > 10% Content Moderation Services" > 10% Data Annotation Services" > 5% HR Outsourcing" >See all 4 projectsROI CX Solutions is a Contact Center Services provider offering comprehensive Customer Support Services, including Inbound and Outbound Call Center operations. The company is praised for improving response times by over 25% and reducing callback wait times by more than 90%. Approximately 80% of reviews highlight their flexibility and efficiency in handling customer service needs, indicating strong operational impact and customer satisfaction enhancement.
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$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
41% Call Center Services" > 29% Customer Service Outsourcing" > 19% Back Office Outsourcing" > 11% Sales Outsourcing" >See all 6 projectsContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.
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$1,000+$25 - $49 / hr50 - 249Zagreb, Croatia
Services provided
40% Call Center Services" > 40% CRM Consulting and SI" > 10% Back Office Outsourcing" > 10% Customer Service Outsourcing" >See all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
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$1,000+Undisclosed250 - 999Brooklyn, NY
Services provided
10% Call Center Services" > 55% Customer Service Outsourcing" > 15% Data Annotation Services" > 10% Back Office Outsourcing" > 10% Content Moderation Services" >See all 68 projectsTop Customer Service is a Contact Center Services provider specializing in inbound call handling, Customer Support Services, and telephonic support across diverse industries. With a focus on professionalism and value, 100% of clients praise their agents' ability to manage inquiries efficiently and represent brands positively. Their well-organized project management and consistent service delivery have contributed to faster response times and improved customer satisfaction.
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$1,000+< $25 / hr50 - 249Poltava, Ukraine
Services provided
50% Data Annotation Services" > 20% Back Office Outsourcing" > 20% Sales Outsourcing" > 10% Document Digitization & Management" >See all 13 projectsTinkogroup is a data processing and digital solutions company, specializing in data annotation, lead generation, and database management services. Across reviews, 100% of clients commend their attention to detail, commitment to quality, and effective project management. Clients highlight their ability to deliver accurate, high-quality results on time, with 100% noting strong communication and responsiveness to feedback.
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Contact Center Outsourcing Service Providers
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$1,000+< $25 / hr50 - 249Denver, CO
Learn more" > Ability to deliver
40/40.020/20 Reviews" > 10/10 Clients & Experience" > 10/10 Market Presence" > 0 Other" >20/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services" > 70% Sales Outsourcing" > 20% Other" >10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Learn more" > Ability to deliver
39.5/40.019.8/20 Reviews" > 10/10 Clients & Experience" > 9.7/10 Market Presence" > 0.5 Other" >19.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Sales Outsourcing" > 25% Other" >75% Sales Outsourcing25% Other -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Learn more" > Ability to deliver
39.5/40.020/20 Reviews" > 10/10 Clients & Experience" > 9.5/10 Market Presence" > 0.5 Other" >20/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Call Center Services" > 80% Sales Outsourcing" > 10% Other" >10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Learn more" > Ability to deliver
39.4/40.020/20 Reviews" > 9.6/10 Clients & Experience" > 9.8/10 Market Presence" > 0.6 Other" >20/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services" > 70% Other" >30% Call Center Services70% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Learn more" > Ability to deliver
39.4/40.019.4/20 Reviews" > 10/10 Clients & Experience" > 10/10 Market Presence" > 0.6 Other" >19.4/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services" > 70% Sales Outsourcing" > 20% Other" >10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Learn more" > Ability to deliver
39.2/40.020/20 Reviews" > 10/10 Clients & Experience" > 9.2/10 Market Presence" > 0.8 Other" >20/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
10% Call Center Services" > 75% Sales Outsourcing" > 15% Other" >10% Call Center Services75% Sales Outsourcing15% Other -
$1,000+< $25 / hr50 - 249Ed, Sweden
Learn more" > Ability to deliver
38.9/40.020/20 Reviews" > 10/10 Clients & Experience" > 8.9/10 Market Presence" > 1.1 Other" >20/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services" > 80% Sales Outsourcing" > 10% Other" >10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr50 - 249London, England
Learn more" > Ability to deliver
38/40.020/20 Reviews" > 10/10 Clients & Experience" > 8/10 Market Presence" > 2 Other" >20/20 Reviews10/10 Clients & Experience8/10 Market PresenceService focus
10% Call Center Services" > 60% Sales Outsourcing" > 30% Other" >10% Call Center Services60% Sales Outsourcing30% Other -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Learn more" > Ability to deliver
37.7/40.018.8/20 Reviews" > 9.8/10 Clients & Experience" > 9.1/10 Market Presence" > 2.3 Other" >18.8/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services" > 75% Sales Outsourcing" > 15% Other" >10% Call Center Services75% Sales Outsourcing15% Other -
$1,000+$50 - $99 / hr50 - 249Horsham , England
Learn more" > Ability to deliver
37.3/40.018/20 Reviews" > 10/10 Clients & Experience" > 9.4/10 Market Presence" > 2.7 Other" >18/20 Reviews10/10 Clients & Experience9.4/10 Market PresenceService focus
50% Call Center Services" > 50% Sales Outsourcing" >50% Call Center Services50% Sales Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Learn more" > Ability to deliver
37.3/40.018.4/20 Reviews" > 9.4/10 Clients & Experience" > 9.5/10 Market Presence" > 2.7 Other" >18.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services" > 10% Sales Outsourcing" > 70% Other" >20% Call Center Services10% Sales Outsourcing70% Other -
$1,000+$50 - $99 / hr10 - 49Olympia, WA
Learn more" > Ability to deliver
37.1/40.019.4/20 Reviews" > 10/10 Clients & Experience" > 7.7/10 Market Presence" > 2.9 Other" >19.4/20 Reviews10/10 Clients & Experience7.7/10 Market PresenceService focus
10% Call Center Services" > 70% Sales Outsourcing" > 20% Other" >10% Call Center Services70% Sales Outsourcing20% Other -
$5,000+Undisclosed50 - 249Boca Raton, FL
Learn more" > Ability to deliver
37/40.017.4/20 Reviews" > 10/10 Clients & Experience" > 9.6/10 Market Presence" > 3 Other" >17.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services" > 80% Sales Outsourcing" > 10% Other" >10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Learn more" > Ability to deliver
38.9/40.020/20 Reviews" > 10/10 Clients & Experience" > 8.9/10 Market Presence" > 1.1 Other" >20/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services" > 10% Sales Outsourcing" > 80% Other" >10% Call Center Services10% Sales Outsourcing80% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Learn more" > Ability to deliver
36.5/40.018/20 Reviews" > 10/10 Clients & Experience" > 8.5/10 Market Presence" > 3.5 Other" >18/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
30% Call Center Services" > 20% Sales Outsourcing" > 50% Other" >30% Call Center Services20% Sales Outsourcing50% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Learn more" > Ability to deliver
38.4/40.018.8/20 Reviews" > 10/10 Clients & Experience" > 9.6/10 Market Presence" > 1.6 Other" >18.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services" > 10% Sales Outsourcing" > 80% Other" >10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Learn more" > Ability to deliver
36.2/40.020/20 Reviews" > 10/10 Clients & Experience" > 6.2/10 Market Presence" > 3.8 Other" >20/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services" > 55% Sales Outsourcing" > 25% Other" >20% Call Center Services55% Sales Outsourcing25% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Learn more" > Ability to deliver
36/40.016.4/20 Reviews" > 10/10 Clients & Experience" > 9.6/10 Market Presence" > 4 Other" >16.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
35% Call Center Services" > 65% Other" >35% Call Center Services65% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Learn more" > Ability to deliver
39.6/40.019.8/20 Reviews" > 10/10 Clients & Experience" > 9.8/10 Market Presence" > 0.4 Other" >19.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Call Center Services" > 10% Sales Outsourcing" > 80% Other" >10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Learn more" > Ability to deliver
35.5/40.016.4/20 Reviews" > 10/10 Clients & Experience" > 9.1/10 Market Presence" > 4.5 Other" >16.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services" > 50% Other" >50% Call Center Services50% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Learn more" > Ability to deliver
35.4/40.016.6/20 Reviews" > 9.5/10 Clients & Experience" > 9.3/10 Market Presence" > 4.6 Other" >16.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services" > 15% Sales Outsourcing" > 40% Other" >45% Call Center Services15% Sales Outsourcing40% Other -
$1,000+Undisclosed10 - 49Langley, Canada
Learn more" > Ability to deliver
35.3/40.017/20 Reviews" > 9.1/10 Clients & Experience" > 9.2/10 Market Presence" > 4.7 Other" >17/20 Reviews9.1/10 Clients & Experience9.2/10 Market PresenceService focus
80% Sales Outsourcing" > 20% Other" >80% Sales Outsourcing20% Other -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Learn more" > Ability to deliver
35.2/40.015.6/20 Reviews" > 10/10 Clients & Experience" > 9.6/10 Market Presence" > 4.8 Other" >15.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Sales Outsourcing" > 30% Other" >70% Sales Outsourcing30% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Learn more" > Ability to deliver
37.1/40.017.4/20 Reviews" > 10/10 Clients & Experience" > 9.7/10 Market Presence" > 2.9 Other" >17.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services" > 80% Other" >20% Call Center Services80% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Learn more" > Ability to deliver
38.7/40.020/20 Reviews" > 10/10 Clients & Experience" > 8.7/10 Market Presence" > 1.3 Other" >20/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services" > 80% Other" >20% Call Center Services80% Other -
$1,000+< $25 / hr2 - 9Kyiv, Ukraine
Learn more" > Ability to deliver
34.4/40.016/20 Reviews" > 9.9/10 Clients & Experience" > 8.5/10 Market Presence" > 5.6 Other" >16/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
80% Sales Outsourcing" > 20% Other" >80% Sales Outsourcing20% Other -
$5,000+$25 - $49 / hr2 - 9Kyiv, Ukraine
Learn more" > Ability to deliver
34.4/40.017.6/20 Reviews" > 10/10 Clients & Experience" > 6.8/10 Market Presence" > 5.6 Other" >17.6/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
90% Sales Outsourcing" > 10% Other" >90% Sales Outsourcing10% Other -
$25,000+Undisclosed50 - 249Toronto, Canada
Learn more" > Ability to deliver
34.4/40.017/20 Reviews" > 9.8/10 Clients & Experience" > 7.5/10 Market Presence" > 5.6 Other" >17/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
15% Call Center Services" > 70% Sales Outsourcing" > 15% Other" >15% Call Center Services70% Sales Outsourcing15% Other -
UndisclosedUndisclosed250 - 999
Learn more" > Ability to deliver
34.4/40.017.8/20 Reviews" > 8.3/10 Clients & Experience" > 8.2/10 Market Presence" > 5.6 Other" >17.8/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services" > 10% Sales Outsourcing" > 40% Other" >50% Call Center Services10% Sales Outsourcing40% Other -
$5,000+$150 - $199 / hr10 - 49
Learn more" > Ability to deliver
34.4/40.016.4/20 Reviews" > 10/10 Clients & Experience" > 8/10 Market Presence" > 5.6 Other" >16.4/20 Reviews10/10 Clients & Experience8/10 Market PresenceService focus
100% Sales Outsourcing" >100% Sales Outsourcing
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