Call Center Companies & Agencies
Demand for call center services has skyrocketed in recent years due to the acceleration of the e-commerce market and digital transformation. Call centers have paved the way for new opportunities to connect with customers, gain crucial market insights, and drive sales. Customers expect a lot from businesses nowadays, and the price for failing to provide top-notch service and support can cost more than your company’s reputation.
There are various types of call center services that work wonders for different needs and goals; there are answering services , sales outsourcing, and virtual reception just to name a few. Investing in first-class call center services can be the key competitive differentiator that businesses can leverage to strengthen customer relationships.
Call centers fall under the massive umbrella of business process outsourcing, and they are dedicated to handling incoming and outgoing calls on behalf of companies. They are specialists in the field of customer calls, dedicated to providing great customer services and experiences.
These companies are equipped with the knowledge and tools needed to efficiently manage support requests on phone lines and other digital channels. Businesses can expect to have access to services such as:
- Customer Support and Services: Solving customer issues and concerns over the phone or through channels such as emails, live chat, and social media. Customer service refers to the assistance offered before and after purchasing from the company. Meanwhile, customer support focuses on providing specific technical assistance with products or experiences. Both are equally crucial to maintaining positive relationships with customers.
- Inbound Call Services: Solutions aimed at handling, managing, and resolving incoming calls. Typically, calls are queued on a system and representatives are assigned to assist customers accordingly. Inbound call services include anything from order processing to technical support.
- Outbound Call Services: Solutions focused on making outbound phone calls or outreach to prospective customers. Agents trained for outbound calls specialize in lead generation, sales, and feedback gathering. Outbound call services use specialized dialing systems to efficiently track contacts and call records.
- Multichannel Support: Customer-facing communications and support services handled across various channels like email, SMS/MMS messaging, and social media. Multichannel support is a result of the consumer market’s evolution, expanding business reach and providing customers with accessible options.
- Back-Office Support:Encompasses services not directly involved with customer-facing initiatives. Most call center companies offer back-office support to help businesses organize customer data, ensure seamless function, and improve customer service.
5 Benefits of Call Center Services
- Helps scale business growth and maximize sales opportunities
- Improves customer satisfaction and loyalty
- Access to knowledgeable professionals and state-of-the-art tools
- Provides invaluable data-driven insights on customer behavior
- Invaluable competitive advantage to win over customers
What to Consider When Hiring a Call Center
Call center services encompass a vast array of disciplines and fields, so it can be difficult to narrow down and find the perfect service provider for your business. Knowing what factors to weigh and look out for can help you choose a partner that aligns with your objectives. Below are the main factors businesses should assess.
5 Factors to Consider
- Ranges of Services Offered
- Tools and Infrastructure
- Cost
- Legal Considerations
- Location and Language
Ranges of Services Offered
Investing in call center services is an exciting milestone for any business, so it's crucial to find a provider that offers the specific services you need. Check what services they specialize in and inquire about how they tailor their services to meet unique requirements. Ensure they have a good track record in the expertise you need by carefully assessing their company profiles and client testimonials.
Tools and Infrastructure
Call center services need specialized software and systems to ensure optimal operational performance. Providers should be equipped with modern tools for managing interactions and seamlessly integrating services across different channels. They should have dedicated technologies such as customer relationship management (CRM), interactive voice response systems (IVR), and automatic call distributed systems. In addition to those, ensure they have strong cyber security measures in place especially since they are handling sensitive customer data.
Cost
Call center services play essential roles in helping businesses generate sales but it’s not a cheap investment. Setting up systems and equipment, training agents, and other miscellaneous costs. When searching for a reliable call center provider, ensure they're pricing model or structure works for your resources. They should be upfront and transparent with their fees. Be vigilant of any hidden costs and immediately ask if there are additional fees.
Legal Considerations
Certain industries and markets require strict compliance with regulations and laws; this is typically the case for companies in the finance and medical industries. Search for a call center provider that has experience in your industry and has a good record of complying with relevant regulations. Ensure their service level agreements (SLA) cover data privacy measures, confidentiality clauses, and liability conditions.
Location and Language
When hiring a call center service provider, geographic location should be heavily considered. Determine whether you need a nearshore or offshore partner for your business because whichever option has its pros and cons.
Search For a Partner With The Right Expertise
There are various types of call center services for different goals and functions. Understanding each expertise can help you shortlist potential service providers and narrow your search. Here are your choices depending on your company’s requirements and objectives:
- Answering Services: The most common service offered by many call center providers and it focuses on handling incoming calls on behalf of the business. It typically involves answering basic inquiries and operating even outside regular business hours. Answering services is crucial to ensuring customers know that the business is always easily accessible, helping boost overall customer satisfaction.
- Appointment Setting: Focuses on scheduling meetings and appointments with contacts on behalf of the company. Appointment setting services often align with sales functions and lead generation. This service requires great organizational skills, ensuring there are no scheduling conflicts and that appointments are rescheduled accordingly if necessary.
- Inbound Appointment Setting:A form of appointment setting service that mainly oversees incoming calls specifically reaching out to schedule appointments with the business.
- Lead Generation: A type of outbound call center service, lead generation involves identifying, reaching out, and nurturing potential leads for the business. It involves tactics such as prospect identification, lead qualification, data collection, and cold calling. This service helps expand the company’s sales pipeline and save costs by targeting highly qualified leads.
- Order Processing:Handling the whole operation of taking, processing, and fulfilling customer orders through phone lines or other communication channels. Agents are specially trained with order entry, payment processing, cross-selling, and order tracking. It aims to ensure a seamless ordering experience to reduce the burden on in-house operations.
- Sales Outsourcing: Call center services that primarily revolve around sales functions, managing sales pipelines and processes on behalf of the company. Sales outsourcing leverages solutions such as account management, lead qualification, direct sales, and sales strategy development.
- Telemarketing: An outbound call center service that focuses on making calls to potential customers to promote a business’s products or services. There are also different subtypes of telemarketing services — B2C telemarketing, B2B telemarketing, and scripted and conversational telemarketing.
- Third Party Verification (TPV): Focuses on verifying the authenticity and accuracy provided by customers to businesses during transactions. TPV is often part of regulatory compliance for certain sectors, especially in confirming the consent for big financial transactions.
- Virtual Receptionist: A form of remote call center and administrative support that focuses on answering typical receptionist functions such as answering calls, managing appointments, and taking messages on behalf of the business. They are usually the first point of contact for customers, and it involves redirecting or transferring calls to trained professionals and departments.
5 Questions to Ask a Call Center
1. Can you describe your quality control and assurance processes?
Quality assurance is a key part of ensuring that customer interactions are aligned with business goals. The purpose of QA is to identify performance problems and improve quality standards. When discussing with a potential service provider, ask more about their quality control assurance and control approach; what key metrics they monitor, how they evaluate agent’s performance, and how they coach their staff.
2. How do you handle customer complaints and escalations?
Customer complaint resolution is a big part and challenge for call center operations. By asking how they handle escalations, you gain insights into how they tailor their solutions and processes for handling difficult situations. You can ask additional questions like an example of their step-by-step approach or tactics.
3. What tools do you use for your services?
Over the recent years, new specialized software and tools have changed the way call center services operate. From managing contact information and deadlines to tracking operational performance and reporting, there are a ton of software solutions available. Asking what technologies they use gives you a better understanding of their operations and efficiency.
4. How do you handle seasonal and unexpected demand surges?
Just like with sales, call volume demand has its highs and lows. There will be unexpected or seasonal surges that can impact services, so it's crucial to partner with a call center provider that ensures scalable solutions. Understanding how they pivot and adjust to unexpected demand surges gives reassurance that they can offer consistent high-quality services at all times.
5. Can you tell us more about your approach to training agents to represent businesses accurately?
Every business has its unique approach to connecting and communicating with customers; and it’s important that when you hire a call center provider, they know how to tailor their services to match your business. This question helps you assess how they train their agent to represent your brand accurately and provide crucial knowledge that can help them support customers. This measures their capacity to understand your brand and see their commitment to your business.
How Much Do Call Center Services Cost?
Call center services offer a lot of benefits for businesses, helping position them for sustainable long-term growth. It’s not a small investment but it pays big dividends in helping companies scale efficiently.
Most call center projects reviewed on Clutch sit below $10,000. The average cost of hiring a call center company on Clutch is less than $25 per hour; it’s worth noting that the average cost in the United States is higher.
Call center operations differ from one case to another. Factors such as the type of services, the volume of calls, and the number of languages required are all common factors that impact the price tag.
Shortlist Agencies by Industry Experience
Call services for different industries should be tailored to meet their specific needs and adjust to the unique market nuances. When searching for an ideal call center provider, ensure they have extensive industry experience so they can help you navigate through industry-specific nuances.
Call Center Services for Information Technology
Call center services in the information technology space focus on providing more technical support such as troubleshooting and issue resolution. Agents specializing in this market are equipped with crucial technical knowledge that can help them easily guide customers over the phone. They focus on providing immediate assistance to ensure customer satisfaction.
Call Center Services for Business Services
In the business services sector</a>, call center services often focus on sales and lead generation efforts. They are tailored to manage customers and provide excellent support, serving as an extension of the company's sales operations. Call center companies train their agents to handle inquiries professionally helping drive client acquisition and generating new business opportunities. </p> <H3>Call Center Services for Financial Services</h3> <p>Call center companies that focus on helping businesses in the <a href=">the financial services sector have processes and protocols designed to handle sensitive financial data. Service providers in the space are knowledgeable on key topics such as banking, investment, and insurance. They emphasize the importance of security and accuracy to comply with financial regulations and laws.
Call Center Services for Medical & Healthcare
Call center services in the medical and healthcare industry play a big role in patient care, focusing on handling sensitive patient information, answering healthcare-related inquiries, scheduling patient appointments, and ensuring patient satisfaction. Their empathy and care are important to improving patient experience.
Call Center Services for Consumer Products & Services
As for companies in the consumer products and services market, call center services revolve around handling customer inquiries, order processing, and managing return requests. They are responsible for after-sales support, ensuring customers have a positive relationship with the brand.
Evaluating Services
It’s natural for business owners to expect results for their investments. Keeping a close eye on key performance indicators (KPIs) is paramount to gaining critical insights into a provider’s performance and identifying areas requiring improvement. Here are some key figures you need to monitor:
- First Call Resolution (FCR): Measures the performance of the call center for resolving customer concerns on the first call. FCR is a major KPI that reflects the effectiveness of its services, impacting customer satisfaction.
- Average Handle Time (AHT): Gauges the average length of a customer’s call, including hold time, talk time, and anything else the agents need to accomplish after the call. It’s important to maintain a quick AHT without compromising the quality of the service.
- Customer Satisfaction Score (CSAT): A scaling method that measures customer satisfaction with the call service they received. High and consistent CSAT means that customers are pleased with the overall service.
- Abandonment Rate: The percentage of callers who hang up the call before they’re answered by an agent. A high abandonment rate is a bad sign that wait times are frustrating customers.
- Agent Utilization Rate: The percentage that reflects the time agents spend on calls compared to being idle. It’s important for call centers to strike a balance of maintaining a high average agent utilization rate without overworking agents.
- Cost per call: The KPI that measures the total cost incurred by the call center provider divided by the volume of calls they’ve handled. It’s a crucial metric to determine their cost-efficiency and return on investment (ROI).
Businesses can assess these metrics by conducting customer surveys, operational audits, regular performance reviews, and benchmarking against industry standards.
Browse through Clutch’s data-driven directory to find and connect with the ideal call center partner for your business. Search for a service provider that meets your needs and understands your goals to unlock the benefits of call center services.
Clutch is a trusted B2B marketplace that provides in-depth client reviews that help companies like you find the right service provider. Each Clutch profile showcases portfolio items, case studies, and more information about a call center company’s services.
Clutch’s team collects reviews through phone or a comprehensive online form before sorting them based on recency and quality, which factors into a company’s presence on directories. Take your time reading through verified reviews on Clutch to confidently choose the right app marketing agency.
Trusted by Thousands of Businesses Worldwide
Clutch empowers better business decisions as the leading marketplace of B2B service providers. Our in-depth and verified client reviews detail each project from start to finish, helping businesses looking to procure services, narrow down their list of potential business partners quickly and confidently.
With access to information such as how much a service provider charges for their services, how they communicate, and the results of the project, you can feel confident that you’ve found the right software development company for your project.
The verification process seeks to establish proof of connection between the reviewer and their own organization, as well as the collaboration they’re reviewing. By verifying the identity of the reviewer and confirming their connection to the project, Clutch is able to confirm that there is no conflict of interest and that the project took place. Buyers can easily identify verified reviews by the check mark in the bottom right corner of the review card. You can learn more about the review verification process here.
Call Center Expertise
Call centers on Clutch are highly skilled and vetted. They have necessary credentials such as Certified Customer Service Professional, Certified Client Service Specialist, and other industry-specific certifications. Their specialization extends to different channels, types of call center solutions, and strategies.
In addition to review rating, you can view awards, portfolio of past work and clients and industry recognitions. Clutch verification also provides an additional layer of data to help you make the right purchasing decision which goes into business details and payment and legal filings. If you found a business on clutch, you can feel confident in your B2B purchasing decision.
8,241 Companies
Contact Center Outsourcing Service Providers
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A-SALES AB
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Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
$1,000+< $25 / hr50 - 249Ed, SwedenServices provided
10% Call Center Services" > 80% Sales Outsourcing" > 10% Email Marketing" >10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 62 projectsA-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.
Reviews mention Exceptional results
Clients consistently commend A-SALES AB for delivering exceptional results, particularly in lead generation and appointment setting. One client noted the scheduling of over 20 high-quality meetings within the first 60 days, exceeding expectations. Another highlighted a steady flow of 20+ qualified sales appointments each month. Both clients praised the company's proactive communication, responsiveness, and innovative approach, underscoring a strong alignment with their business goals and a commitment to excellence.-
Sales Appointment Setting for Optimization Strategy Company
5.0 Jun 24, 2024Setting up meetings with "whale brands". Brands we didn't think were approachable before. A-SALES went ahead and scheduled 20+ high quality meetings within the first 60 days, surpassing our expectations.
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Lead Generation Services for IT Company
5.0 Apr 2, 2024They have set up great conversations with the Ideal Customer Profile we identified which has progressed into solid business opportunities. Never missed a beat, they delivered results punctually, but it was their responsiveness that solidified our partnership. Few can match the agility and flexibility that they brought to the table.
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Lead Generation Services for Software Company
5.0 Nov 22, 2025We saw a steady increase in outbound performance, with A-Sales booking roughly 10–14 qualified meetings per month on average and maintaining a consistent cadence. Their outreach helped us break into three new European markets and start conversations with decision makers across several new industries and job roles we had not previously accessed.
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Industry Experience
A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
Read All ReviewsSelect Industry to see insights
Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The feedback regarding A-SALES AB's pricing indicates a consistent sentiment of good value for money. Many clients noted that the company's services fit their budgets while delivering impressive results, such as generating a steady stream of qualified meetings. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned, 'They delivered all promises and were always responsive.' However, a few reviews expressed concerns about the quality of service, suggesting that client experiences may vary, especially regarding the effectiveness of communication and project management.Was this helpful?
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This provider is fluent in 26 languages:
- English
- Arabic
- Russian
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Romanian
- Dutch
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
20% Call Center Services" > 25% Customer Service Outsourcing" > 15% Back Office Outsourcing" > 10% Content Moderation Services" > 10% Data Annotation Services" > 10% Finance & Accounting Outsourcing (FAO)" > 10% Sales Outsourcing" >20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$50,000+Undisclosed1,000 - 9,999Margate, FL
Services provided
20% Call Center Services" > 50% Customer Service Outsourcing" > 15% Back Office Outsourcing" > 15% IT Managed Services" >20% Call Center Services50% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% IT Managed ServicesSee all 9 projectsGlobal Response is a company specializing in Contact Center Services, offering comprehensive Customer Support and Inbound Call Center solutions. Reviews indicate highly responsive and attentive service, with 100% of clients commending their customer care capabilities and strategic partnership approach. Their ability to save clients substantial time and costs is repeatedly highlighted, although some suggest enhancements in technology for improved service delivery.
Reviews mention Exceptional performance
Global Response has consistently received exceptional feedback from clients, highlighting their expertise and outstanding customer service. One client noted, "They are experts in this business," while another praised their ability to provide timely assistance, stating, "Our company values Global Response's great customer service." Overall, clients express high satisfaction, emphasizing that the company effectively saves money and time, with no significant areas for improvement identified.-
Order Processing Support for Financial Company
4.0 Nov 2, 2017They are experts in this business.
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3 of 9 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service and Order Processing for Retail Company
5.0 — Read moreWas this helpful?
Industry Experience
The service provider has garnered positive feedback across various industries, including Financial Services, Hospitality & Leisure, Retail, Real Estate, and Business Services. Clients commend their responsiveness, innovative solutions, and ability to handle high volumes of calls effectively. In Financial Services, they are noted for saving significant costs while enhancing efficiency. In Hospitality, they excel in customer service. Overall, the provider is recognized for their strong partnership ethos and operational expertise, making them a suitable choice for businesses seeking reliable inbound support.
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Healthcare Retail Real estate Hospitality & leisure Business services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the company's cost-effectiveness and value for money, highlighting their ability to save substantial amounts. One client noted a monthly savings of $12,000, while another emphasized that the service provider significantly reduced operational costs and improved efficiency. Overall, the sentiment is positive, with clients appreciating the responsive service and strategic partnership, although specific pricing details are often undisclosed.Was this helpful?
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$1,000+< $25 / hr50 - 249Denver, CO
Services provided
10% Call Center Services" > 70% Sales Outsourcing" > 10% CRM Consulting and SI" > 10% Email Marketing" >10% Call Center Services70% Sales Outsourcing10% CRM Consulting and SI +1 service10% Email MarketingSee all 230 projectsBelkins is a lead generation company that excels in Contact Center Services, including Outbound Call Center and Telemarketing Services. With a consistent record of exceeding client expectations, 100% of reviews highlight their expertise in handling end-to-end outbound processes, resulting in numerous qualified appointments and high client satisfaction rates. Their professionalism and proactive project management are frequently commended across various reviews.
Reviews mention Reliable
Clients express a strong sentiment of reliability towards Belkins, highlighting their professionalism and effective communication. One client noted that despite initial skepticism, Belkins quickly inspired confidence through polite and responsible engagement, leading to successful collaboration and impressive results, including a 50% open rate. The positive feedback reflects clients' satisfaction with the ongoing partnership, indicating a willingness to entrust significant marketing responsibilities to Belkins.-
Digital Marketing for Data Generation Company
5.0 May 4, 2023When it comes to project management, Belkins demonstrated commendable efficiency and professionalism. They consistently delivered the required items within the agreed-upon timelines, showcasing their commitment to meeting deadlines. Throughout the project, Belkins exhibited a remarkable responsiveness to our needs.
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Lead Identification & Conversion for University
5.0 Apr 6, 2021Highly efficient. They were reliably responsive, with helpful information and feedback. The ease of working with them, and the ultimate effectiveness they demonstrated in achieving the results.
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6 of 7 reviews are 5 stars5 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
Recent client reviews for Belkins reflect a strong overall sentiment, highlighting their effective lead generation and project management. Clients praised the team's discipline, communication, and ability to deliver measurable results, such as 78 appointments with decision-makers and a 3.6x ROI. Specific feedback noted their proactive approach and tailored outreach strategies, contributing to consistent engagement and high-quality leads. Areas for improvement were minor, with clients emphasizing satisfaction with the collaboration and results achieved.Was this helpful?
45 of 48 Call Center Services reviews are 5 stars5 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 48 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation for AdTech Company
4.5 — Belkins provided lead generation services for an adtech company. The team researched prospects, defined the client's ideal customer profile (ICP), crafted messages, and ran outreach on email and Read moreWas this helpful?
Industry Experience
Belkins has garnered positive feedback across various industries, emphasizing their expertise in lead generation and appointment setting. In the advertising & marketing sector, they excelled in creating targeted outreach strategies, achieving high engagement rates and generating numerous qualified leads. Their work in sectors like healthcare, manufacturing, and information technology highlighted their adaptability and understanding of niche markets, resulting in successful campaigns and high appointment rates. Overall, clients praised their professionalism, responsiveness, and ability to deliver tailored solutions, making them a suitable partner for organizations seeking growth in these fields.
Read All ReviewsSelect Industry to see insights
IT Services Arts, entertainment & music Healthcare Software Consulting Design Telecommunications Business services Information technology Medical Financial services Manufacturing Education Food & Beverage Chemicals & Biotechnology Logistics & Supply Chain Media Wellness & Fitness Human Resources Energy & natural resources Motion Pictures & Film Consumer products & services Automotive Construction Legal Retail Other Industry Real estate Research Engineering Utilities Other industries Advertising & marketing Non-profitWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
25% Call Center Services" > 55% Customer Service Outsourcing" > 15% Back Office Outsourcing" > 5% Data Annotation Services" >25% Call Center Services55% Customer Service Outsourcing15% Back Office Outsourcing +1 service5% Data Annotation ServicesSee all 78 projectsSupportYourApp is a comprehensive customer support company that specializes in Contact Center Services, providing 24/7 Customer Support Services through Inbound and Outbound Call Center operations. Reviews highlight their adaptability, professionalism, and ability to manage high ticket volumes efficiently. Approximately 70% of reviews commend their proactive communication and the value for cost they offer, with no significant areas for improvement noted.
Reviews mention Flexible
Clients generally express a positive sentiment regarding SupportYourApp's flexibility. Notably, one client emphasized their ability to 'easily adjust to our operational needs,' facilitating smooth collaboration. Another client praised their 'flexible approach to operational needs' and the quick adaptation to new requests, stating that they set up a new team in less than a week. Overall, feedback highlights SupportYourApp's adaptability and responsiveness as key strengths in their service delivery.-
Customer Support for Smart Home Climate Control Brand
5.0 Aug 27, 2024SupportYourApp excelled in project management. They consistently delivered on time and kept us informed with regular updates and progress reports. Their team was highly responsive, often addressing our needs within hours, and they're flexible in adapting to any changes or new requirements. Their proactive approach to problem-solving and commitment to continuous improvement ensured that the project stayed on track and met all of our objectives.
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Customer Service for E-Bike & E-Scooter Sharing Operator
4.5 Mar 22, 2023They are flexible and quick learners.
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Customer Support Services & Chatbot Dev for Software Company
5.0 Jun 16, 2020They’re flexible and have the ability to adapt to any new changes, challenges, and improvements. When we wanted to launch a new team to handle a new type of request, they set up a new team for us in less than a week. We fully educated the team and started working in a week, which was really impressive.
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Staff Augmentation for Software Provider
5.0 Sep 4, 2019All team members were very easy to work with and always looked for ways to address all questions and concerns in a flexible manner even if they did not fit their existing practices well.
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Technical Customer Support for Software Developer
5.0 Dec 8, 2016SupportYourApp has always been flexible in replacing or retraining resources, but I recommend just bearing with the team and making sure that requests for the process are as transparent as possible.
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29 of 32 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 32 ReviewsCall Center Services PROJECT HIGHLIGHT
Technical Support for Analytics Platform
5.0 — SupportYourApp provides ongoing L2 and L3 phone and email technical support for an analytics platform. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 31 languages:
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Turkish
This provider is available in 33 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
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UndisclosedUndisclosed250 - 999
Services provided
50% Call Center Services" > 10% AI Development" > 10% Back Office Outsourcing" > 10% Conversion Optimization" > 10% Customer Service Outsourcing" > 10% Sales Outsourcing" >50% Call Center Services10% AI Development10% Back Office Outsourcing +3 services10% Conversion Optimization10% Customer Service Outsourcing10% Sales OutsourcingSee all 77 projectsSmith.ai is a company specializing in Contact Center Services, offering comprehensive virtual receptionist solutions including inbound and outbound call handling, appointment scheduling, and customer support services. With a strong emphasis on professionalism, 78% of reviews highlight their reliable customer service and timely communication, while some, approximately 11%, express concerns over spam call issues. Overall, Smith.ai maintains high satisfaction rates due to their seamless integration and responsiveness to client needs.
2 of 4 reviews are 5 stars3 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews of Smith.ai reflect a mixed sentiment among clients. Positive feedback highlights their professional call answering services and effective call management, leading to improved client interactions, as noted by one IT consultant. However, concerns were raised regarding a lack of support during onboarding and issues with spam call filtering experienced by a law firm, which negatively impacted their operations. Overall, while some clients appreciate the value provided, others express dissatisfaction with service consistency.Was this helpful?
60 of 65 Call Center Services reviews are 5 stars8 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 65 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Travel Agency
5.0 — Smith.ai provides call center services for a travel agency. The main task is to answer calls to find out what vacations callers are interested in and follow up with them regarding the quoted sail Read moreWas this helpful?
Industry Experience
Smith.ai has garnered varied feedback across several industries, primarily excelling in the legal sector, including family law, immigration, and criminal defense. Clients commend their professionalism, responsiveness, and effective lead screening, noting significant improvements in call handling and client engagement. In manufacturing and financial services, feedback highlights their ability to efficiently manage calls and appointments, though some concerns remain about spam filtering and project management. Overall, Smith.ai is best suited for clients prioritizing customer service and lead conversion in the legal, healthcare, and business services sectors.
Read All ReviewsSelect Industry to see insights
Consulting Healthcare Other Industry Advertising & marketing Hospitality & leisure Financial services Business services Other industries Utilities Arts, entertainment & music Nonprofit IT Services Manufacturing LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Smith.ai as offering good value for money, particularly appreciating their pricing structure which allows for significant cost savings compared to hiring in-house staff. For instance, a law firm reported spending approximately $3,000 per year on Smith.ai versus $25,000 for a full-time receptionist. However, some reviews express concerns about service quality, with instances of calls being marked as spam and inadequate support during setup. Overall, sentiment is mixed, with many clients satisfied with responsiveness and professionalism.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
45% Call Center Services" > 20% Customer Service Outsourcing" > 15% Sales Outsourcing" > 10% Back Office Outsourcing" > 10% Staffing" >45% Call Center Services20% Customer Service Outsourcing15% Sales Outsourcing +2 services10% Back Office Outsourcing10% StaffingSee all 34 projectsXACT is a comprehensive provider of Contact Center Services, offering solutions including Inbound and Outbound Call Center, Customer Support Services, and Telephonic Support. Reviews indicate strong overall satisfaction, with approximately 85% of feedback highlighting their effective communication, adaptability, and partnership approach. Despite minor challenges in agent proficiency, XACT's commitment to process refinement and customer satisfaction is consistently praised across various industries.
Reviews mention Easy to work with
The overall sentiment regarding XACT is highly positive, particularly in their ease of collaboration. Clients noted that the management team was attentive and responsive, with one review highlighting their ability to quickly address requests, which was greatly appreciated. Additionally, the representatives were described as pleasant and willing to provide coaching when needed. This seamless communication and support contributed to a productive working relationship, demonstrating XACT's commitment to client satisfaction.-
24/7 Call Center Services for Dental Business
5.0 Sep 17, 2019I couldn't have done my job without XACT doing theirs. They were a major asset. The admin work behind running a call center is huge, and they were constantly helping me improve. Their people were wonderful, especially the agent supervisor. She was on top of everything and always available. Even compared to having an onsite call center, the communication with XACT was always quick and seamless. I felt like XACT was part of our team. I could’ve called anyone at the company, and they would’ve welcomed the call and helped me out.
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16 of 29 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 29 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Environmental Systems Company
5.0 — XACT provides call center services for an environmental systems company. The team answers calls from residents ordering, checking the status of, or filing complaints about trash and recycling bins. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchXACT is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$83 75 Minutes at $1.10 / minute Answering Service. $475 500 Minutes at $0.95 / minute Answering Service. $4,450 5,000 Minutes at $0.89 / minute Answering Service.View PackagesTelephone Answering Service
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$100,000+Undisclosed10,000+Singapore, Singapore
Services provided
10% Call Center Services" > 50% Customer Service Outsourcing" > 20% Sales Outsourcing" > 10% Business Consulting" > 10% Content Moderation Services" >10% Call Center Services50% Customer Service Outsourcing20% Sales Outsourcing +2 services10% Business Consulting10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.
Reviews mention Efficient
Clients have praised TDCX for their efficiency, highlighting their ability to handle global quality evaluations that allowed teams to focus on complex projects. One review noted their 'super responsive' nature and 'excellent communication skills,' emphasizing their reliability and the extra effort they invest in tasks. Overall, the sentiment reflects a strong appreciation for TDCX's efficient processes and the positive impact on client operations.-
BPO Services for Tech Company
5.0 May 25, 2022Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
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6 of 6 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Deployment for Consumer Products Company
5.0 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
More responsive than most other service providers
Get in TouchTDCX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
10% Call Center Services" > 20% Back Office Outsourcing" > 15% Customer Service Outsourcing" > 15% Data Annotation Services" > 15% Document Digitization & Management" > 10% Content Moderation Services" > 10% Litigation Support Services" > 5% Transcription" >10% Call Center Services20% Back Office Outsourcing15% Customer Service Outsourcing +5 services15% Data Annotation Services15% Document Digitization & Management10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC specializes in Contact Center Services and Customer Support Services, providing solutions such as inbound call handling, telephonic support, and data entry. Their reviews indicate high customer satisfaction, with a 100% on-time delivery record and proactive communication. Notably, 100% of reviewers praised their project management effectiveness and adaptability to client needs. Overall, clients express strong satisfaction with their responsiveness and commitment to quality.
Industry Experience
TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
More responsive than most other service providers
Get in TouchTECHSPEED INC is very responsive
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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$5,000+< $25 / hr50 - 249Cairo, Egypt
Services provided
30% Call Center Services" > 30% Customer Service Outsourcing" > 20% Back Office Outsourcing" > 20% Sales Outsourcing" >30% Call Center Services30% Customer Service Outsourcing20% Back Office Outsourcing +1 service20% Sales OutsourcingSee all 11 projectsBPO Hive LLC is a versatile provider of Contact Center Services, specializing in Customer Support and both Inbound and Outbound Call Center operations. With a focus on quality and efficiency, 100% of reviewers commend their responsiveness and alignment with client values, and they are noted for enhancing operational efficiency and delivering exceptional telephonic support without any identified shortcomings.
Reviews mention Detail-oriented
Clients have consistently praised BPO Hive LLC for their detail-oriented approach, highlighting their organized project management and proactive communication. One client noted their 'attention to detail' and commitment to delivering 'well-qualified, high-intent appointments,' which contributed to improved lead conversion rates. Overall sentiment reflects strong satisfaction with their meticulousness, although some suggested enhancements in lead source transparency and performance analytics for even greater effectiveness.-
Call Center Services for Solar Energy Consultancy
4.0 Nov 4, 2025Their project management is organized and proactive, ensuring clear communication and timely delivery of all scheduled appointments and reporting metrics. They consistently met deadlines, adapted quickly to feedback or scheduling changes, and maintained a strong focus on meeting the project’s goals and performance expectations. What stands out most is their professionalism and commitment to quality — they don't just focus on volume, but on delivering well-qualified, high-intent appointments. Their attention to detail, consistent communication, and ability to adapt strategies based on real-time feedback made them a truly reliable and results-driven partner.
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5 of 6 reviews are 5 stars5 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
Recent client feedback for BPO Hive LLC highlights a strong overall sentiment, with multiple reviews praising their responsiveness, professionalism, and ability to deliver results. Notably, the VP of Sales at Bitcoin Depot commended their quick ramp-up and pipeline generation, stating, 'BPO Hive actually executes.' Similarly, the CEO of Chemical Safety International appreciated their proactive communication and commitment to quality, noting, 'Their performance was reliable and professional.' Overall, clients report significant improvements in efficiency and effectiveness across various projects.Was this helpful?
5 of 6 Call Center Services reviews are 5 stars5 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Real Estate Company
5.0 — BPO Hive LLC provides call center services for a real estate company. The vendor provides competent appointment setters and staff that handle outbound calls to North America. Read moreWas this helpful?
Industry Experience
BPO Hive LLC has proven expertise across multiple industries, including Financial Services, Retail, Energy & Natural Resources, Contracting, Real Estate, and Information Technology. Clients commend their responsiveness, high-quality staffing, and capability to improve operational efficiency. Particularly in Financial Services and Retail, feedback highlights measurable sales growth and enhanced customer communication. Overall, the sentiment is highly positive, indicating a strong fit for organizations seeking scalable support and effective solutions in these sectors.
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Contracting Energy & natural resources Chemicals & Biotechnology Retail Information technology Financial services Real estate ConsultingWas this helpful?
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$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services" > 25% Back Office Outsourcing" > 15% Customer Service Outsourcing" > 15% Sales Outsourcing" >45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +1 service15% Sales OutsourcingSee all 16 projectsHit Rate Solutions is a Contact Center Services company that offers Inbound and Outbound Call Center solutions, Customer Support Services, and Telemarketing Services. Reviews on Clutch.co generally highlight their professionalism, responsiveness, and cost-effectiveness, with approximately 85% of customers praising their rapid project handling and efficient communication. Additionally, 70% of reviewers commend their value for money.
6 of 10 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 10 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Dental Appliances Provider
5.0 — Hit Rate Solutions provides call center services for a dental appliances provider. The team is responsible for answering customer queries and concerns. Read moreWas this helpful?
Industry Experience
Hit Rate Solutions demonstrates expertise across multiple industries, including financial services, healthcare, real estate, consulting, and consumer products. Feedback indicates strong performance in lead generation, project management, and customer service, with clients appreciating their timely delivery and value for cost. The overall sentiment is positive, particularly in healthcare and financial services, where they have made significant impacts. Potential clients in these sectors may find Hit Rate Solutions a suitable partner for project needs.
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Arts, entertainment & music Financial services Healthcare Real estate Consulting Consumer products & services Other IndustryWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$640 The package includes 80 hours 3,500 calls $1,200 The package includes 160 hours 3,500 calls $0 Didn’t Find the Right Package for You? Contact usView PackagesCall Outsourcing Services Pricing
Select from ready-made call center packages for common business needs. Or get a customized quote tailored to your unique requirements. Mix and match services to build the ideal support solution.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
30% Call Center Services" > 30% Customer Service Outsourcing" > 10% Back Office Outsourcing" > 10% Finance & Accounting Outsourcing (FAO)" > 10% IT Staff Augmentation" > 10% Sales Outsourcing" >30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Select VoiceCom highlight a strong alignment of company values and a well-organized, communicative team. Clients praised their personalized approach, responsiveness, and ability to source and hire talented individuals effectively. One client noted their impressive project management, with timely responses and openness to suggestions. Overall, sentiment is highly positive, with no reported areas for improvement in the last six months.Was this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$5,000+Undisclosed10 - 49
Services provided
15% Call Center Services" > 80% Sales Outsourcing" > 5% Market Research" >15% Call Center Services80% Sales Outsourcing5% Market ResearchSee all 25 projectsUpcall is a Contact Center Services provider specializing in Outbound Call Center and Telemarketing Services to facilitate lead generation and appointment setting. The company received overwhelmingly positive feedback, with 80% of reviews highlighting their effective communication, timely delivery, and strong project management. However, a few reviewers (approximately 5%) mentioned areas for improvement in product knowledge and HubSpot integration.
Reviews mention Results-oriented
The feedback from clients highlights Upcall's strong results-oriented approach, with a notable increase of 50% in qualified leads for Crews by Core. Clients appreciate the company's ability to consistently meet targets and deliver on promises, as emphasized by the Head of Sales, who praised the team's reliability and responsiveness. Overall, the sentiment reflects a high level of satisfaction with Upcall's performance in achieving measurable outcomes and maintaining effective communication.-
Appointment Setting Services for Marketing Company
5.0 Feb 15, 2022I appreciate their ability to implement changes quickly and provide consistent results. Any areas of improvement were specific changes/ enhancements to our campaigns - they are happy and willing to do what it takes to make the campaign a success.
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22 of 22 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 22 ReviewsCall Center Services PROJECT HIGHLIGHT
Appointment Setting Services for Marketing Company
5.0 — Upcall was hired by a marketing company to set Zoom appointments from the client's cold prospects list. They provide the client access to their CRM, allowing them to make changes to the script. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Upcall for its excellent value for money, citing competitive pricing and impressive outcomes. One client noted, 'We chose them because they had high ratings, good value for the cost,' while another highlighted, 'Their flexibility to turn services on and off as needed has been perfect for our budget.' Overall, the sentiment is favorable, with clients reporting significant ROI and satisfaction with the quality of service relative to their investment.Was this helpful?
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$10,000+< $25 / hr1,000 - 9,999Wrocław, Poland
Services provided
40% Call Center Services" > 40% Customer Service Outsourcing" > 20% Back Office Outsourcing" >40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingSee all 22 projectsCCIG Group is a provider of comprehensive contact center services, specializing in customer support, inbound and outbound call handling, and telephonic support. The company receives overwhelmingly positive feedback, with over 95% of reviewers highlighting their flexibility, professionalism, and commitment to quality service. CCIG Group is praised for its exceptional adaptability and ability to meet evolving client needs efficiently.
Reviews mention Helpful
Clients have expressed high satisfaction with CCIG Group's commitment to providing comprehensive customer service and their adaptability during peak periods. One client noted the team's strong communication and readiness to assist with both long-term projects and immediate needs, emphasizing the importance of their supportive attitude. Overall, the sentiment is positive, highlighting CCIG's effective management and continuous improvement efforts, despite acknowledging the natural challenges that arise in handling diverse inquiries.-
Customer Service Outsourcing for Retail Company
4.5 Sep 11, 2025The CCIG Group team provides customer service on behalf of the company and supports end clients using its products. Daily operations are supervised by team managers and a dedicated trainer who monitors performance and ensures continuous quality improvement. The project managers are responsible for reporting results, reviewing efficiency and planning resources in line with traffic volumes and defined objectives. CCIG Group consistently adapts to these fluctuations, ensuring timely delivery, and a focus on both service quality and building positive customer relationships. We consider CCIG attitude to be crucial in our partnership following with readiness to help us implementing our long & short term projects (for example: implementation customer service for new market/language), ad hoc business needs (ex. mass communication that can not be easily automated in short time) or else support us with their best know-how so as to deliver results in the most efficient way in regards to time and cost.
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Industry Experience
CCIG Group demonstrates strong expertise across multiple industries, including eCommerce, financial services, and telecommunications. Clients commend their quick adaptability, comprehensive customer support, and strong communication, resulting in high service levels and customer satisfaction. Positive feedback highlights their flexibility and commitment to quality, especially in eCommerce and retail, while also achieving significant improvements in operational efficiency in sectors like energy and insurance. Overall, CCIG Group is a solid fit for companies seeking reliable customer service solutions in dynamic environments.
Read All ReviewsSelect Industry to see insights
Insurance Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Medical Retail Energy & natural resources Beauty & Cosmetics eCommerce Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CCIG Group's competitive pricing and strong value for money. Many reviews note that their pricing fits within budget constraints while providing high-quality service, with one client stating, "Pricing fit our budget" and another emphasizing "good value for cost." Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as clients appreciate the balance between service quality and affordability, reinforcing their decision to partner with CCIG Group.Was this helpful?
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$1,000+Undisclosed50 - 249București, Romania
Services provided
85% Call Center Services" > 15% Customer Service Outsourcing" >85% Call Center Services15% Customer Service OutsourcingCall center InfraWeb Manage Services Provider is headquartered in București, Romania and Drobeta-Turnu Severin, Romania. Their services include Call Center Services and Customer Service
Read moreMore responsive than most other service providers
Get in TouchInfraWeb Manage Services Provider is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
20% Call Center Services" > 25% Customer Service Outsourcing" > 15% Back Office Outsourcing" > 10% Content Moderation Services" > 10% Data Annotation Services" > 10% Finance & Accounting Outsourcing (FAO)" > 10% Sales Outsourcing" >20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr1,000 - 9,999Lexington, KYServices provided
20% Call Center Services" > 60% Customer Service Outsourcing" > 20% Back Office Outsourcing" >20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
Reviews mention Trustworthy
The overall sentiment regarding Helpware's trustworthiness is highly positive. Clients highlighted their strong communication, integrity, and professionalism. One client noted that Helpware's team operates independently while effectively managing customer service, allowing for minimal oversight. Their proactive approach in addressing urgent issues further enhances trust. Additionally, the dedication to quality work and the establishment of a supportive culture in customer service were praised, demonstrating Helpware's reliability and commitment to client success.-
Customer Support for Lifestyle Product Supplier
5.0 Apr 4, 2019Strong communication is a key characteristic of Helpware. In any case that lacks instructions, clear expectations, or procedures to follow, their team uses common sense and determination to deliver the best outcome possible. When an urgent problem arises that may damage our company, they alert us right away so we can take action. Otherwise, Helpware operates independently and continues to improve our positioning. We can trust them to handle our customer service side without much activity on our part.
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17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
30% Call Center Services" > 30% Customer Service Outsourcing" > 10% Back Office Outsourcing" > 10% Finance & Accounting Outsourcing (FAO)" > 10% IT Staff Augmentation" > 10% Sales Outsourcing" >30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Select VoiceCom highlight a strong alignment of company values and a well-organized, communicative team. Clients praised their personalized approach, responsiveness, and ability to source and hire talented individuals effectively. One client noted their impressive project management, with timely responses and openness to suggestions. Overall, sentiment is highly positive, with no reported areas for improvement in the last six months.Was this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
Read All ReviewsSelect Industry to see insights
Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Services provided
10% Call Center Services" > 70% Sales Outsourcing" > 10% AI Agents" > 10% Email Marketing" >10% Call Center Services70% Sales Outsourcing10% AI Agents +1 service10% Email MarketingSee all 105 projectsMartal Group is a lead generation and sales engagement company specializing in outbound call center and telemarketing services. They effectively use multi-channel approaches like emails, phone calls, and LinkedIn to generate leads and set appointments. Approximately 87.5% of reviews highlight their proficiency in meeting deadlines and responsiveness. However, 25% mention areas for improvement, such as targeting larger companies or increasing meeting bookings.
Reviews mention Communicative
The overall sentiment regarding Martal Group's communication is highly positive. Clients consistently described the team as organized, proactive, and communicative, noting their responsiveness to inquiries and adaptability to project needs. For instance, one client highlighted their 'clear onboarding process' and 'regular updates,' while another emphasized the team's 'great communication skills' and 'transparency.' Clients appreciated both the quality of communication and the ability of Martal Group to grasp their business needs quickly, fostering a collaborative environment.-
Lead Gen & Appointment-Setting for Database Solutions Co
5.0 Aug 20, 2024Response times were generally within one to two hours. Although no SLAs were set, they were consistent in their responses, even outside of office hours. Martal was a perfect fit.
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Sales Outsourcing for Reforestation Company
4.5 Apr 18, 2024Great and professional communication - always on time and responsive.
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Marketing Strategy for Link Building Agency
5.0 Nov 22, 2023Developing long-term relationships isn’t just a buzzword to the people at Martal. It’s a part of their culture. It’s built into the way they communicate as well as the way they collaborate on projects.
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Lead Generation for Usability Testing Platform
5.0 Mar 16, 2023They're incredibly responsive to my needs and always available to address my questions and concerns. I really appreciated how organized and efficient they were with their communication and project updates.
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Outbound Lead Generation for Content Writing Agency
5.0 Mar 3, 2023Their SDRs have unmatched communication skills and were always on time to deliver performance reports and updates.
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7 of 8 reviews are 5 stars2 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 8 Recent ReviewsReviewed 8 times in the past 6 months
Recent reviews of Martal Group reflect a positive overall sentiment, with clients praising their effective lead generation and appointment setting capabilities. Notably, one client highlighted the team's ability to integrate seamlessly as an extension of their own, enhancing communication and collaboration. Feedback indicated that while there were minor areas for improvement, such as earlier testing of messaging and greater visibility into campaign metrics, Martal Group's responsiveness and adaptability were consistently commended.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Martal Group is frequently recognized for providing good value for money, with clients noting that their pricing fits within budget constraints while delivering effective lead generation results. Clients from various industries highlighted the quality of leads generated, often exceeding expectations, and appreciated the transparency and responsiveness of the team. For instance, one client remarked on the "good value for cost," while another emphasized the "excellent ROI" achieved through their partnership. Overall, sentiment towards Martal Group's pricing and value proposition is generally positive.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 2 time zones:
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Services provided
75% Sales Outsourcing" > 15% Content Marketing" > 10% Web Design" >75% Sales Outsourcing15% Content Marketing10% Web DesignSee all 41 projectsAbstrakt Marketing Group is a lead generation and outbound call center service provider, offering telemarketing services such as appointment setting and sales pipeline growth. Reviews highlight a strong partnership approach, with 75% of clients noting increased sales opportunities and improved lead quality. Client communication is highly praised, though some mention areas for improvement in initial qualifiers.
Reviews mention Patient
The client expressed a highly positive sentiment regarding Abstrakt Marketing Group's patience and cooperation throughout the project. They highlighted that the team was 'patient, cooperative, and highly knowledgeable,' effectively responding to their needs while adhering to the SEO plan. This adaptability and willingness to entertain client ideas were particularly appreciated, indicating a strong alignment with client expectations and project goals.-
Website Mgmt & Inbound Lead Gen for Construction Company
4.5 Mar 8, 2024They're patient, cooperative, and highly knowledgeable on their subject matter. They worked with us to deliver our requests without compromising the SEO plan put in place.
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11 of 14 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 14 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Gen, Email Mktg & Cold Calling for Commercial HVAC Co
5.0 — Abstrakt Marketing Group provides lead generation services for a commercial HVAC company. The team manages top-of-funnel outreach through cold calling, email campaigns, and appointment settings. Read moreWas this helpful?
Industry Experience
Abstrakt Marketing Group demonstrates strong expertise in various industries, including HVAC, construction, IT, electric, financial services, and telecommunications. Clients commend their effective lead generation and appointment-setting capabilities, particularly within HVAC and construction sectors, where marked increases in qualified leads and sales growth were noted. The overall sentiment reflects a positive reception across industries, particularly for their responsive and personalized service, though some feedback indicated a need for consistency in performance and communication.
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Cleaners Construction Financial services Transportation IT Services Telecommunications Contracting Manufacturing Information technology Other Industry Business services Human Resources Electric HVAC Other industriesWas this helpful?
More responsive than most other service providers
Get in TouchAbstrakt Marketing Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Wilmington, DEServices provided
25% Call Center Services" > 55% Customer Service Outsourcing" > 15% Back Office Outsourcing" > 5% Data Annotation Services" >25% Call Center Services55% Customer Service Outsourcing15% Back Office Outsourcing +1 service5% Data Annotation ServicesSee all 78 projectsSupportYourApp is a comprehensive customer support company that specializes in Contact Center Services, providing 24/7 Customer Support Services through Inbound and Outbound Call Center operations. Reviews highlight their adaptability, professionalism, and ability to manage high ticket volumes efficiently. Approximately 70% of reviews commend their proactive communication and the value for cost they offer, with no significant areas for improvement noted.
Reviews mention Flexible
Clients generally express a positive sentiment regarding SupportYourApp's flexibility. Notably, one client emphasized their ability to 'easily adjust to our operational needs,' facilitating smooth collaboration. Another client praised their 'flexible approach to operational needs' and the quick adaptation to new requests, stating that they set up a new team in less than a week. Overall, feedback highlights SupportYourApp's adaptability and responsiveness as key strengths in their service delivery.-
Customer Support for Smart Home Climate Control Brand
5.0 Aug 27, 2024SupportYourApp excelled in project management. They consistently delivered on time and kept us informed with regular updates and progress reports. Their team was highly responsive, often addressing our needs within hours, and they're flexible in adapting to any changes or new requirements. Their proactive approach to problem-solving and commitment to continuous improvement ensured that the project stayed on track and met all of our objectives.
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Customer Service for E-Bike & E-Scooter Sharing Operator
4.5 Mar 22, 2023They are flexible and quick learners.
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Customer Support Services & Chatbot Dev for Software Company
5.0 Jun 16, 2020They’re flexible and have the ability to adapt to any new changes, challenges, and improvements. When we wanted to launch a new team to handle a new type of request, they set up a new team for us in less than a week. We fully educated the team and started working in a week, which was really impressive.
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Staff Augmentation for Software Provider
5.0 Sep 4, 2019All team members were very easy to work with and always looked for ways to address all questions and concerns in a flexible manner even if they did not fit their existing practices well.
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Technical Customer Support for Software Developer
5.0 Dec 8, 2016SupportYourApp has always been flexible in replacing or retraining resources, but I recommend just bearing with the team and making sure that requests for the process are as transparent as possible.
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29 of 32 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 32 ReviewsCall Center Services PROJECT HIGHLIGHT
Technical Support for Analytics Platform
5.0 — SupportYourApp provides ongoing L2 and L3 phone and email technical support for an analytics platform. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 31 languages:
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Turkish
This provider is available in 33 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
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$1,000+< $25 / hr250 - 999Hatboro, PAServices provided
30% Call Center Services" > 40% Back Office Outsourcing" > 30% Customer Service Outsourcing" >30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
8 of 8 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read moreWas this helpful?
Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
Read All ReviewsSelect Industry to see insights
Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- Filipino
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+< $25 / hr50 - 249Tunis, TunisiaServices provided
40% Call Center Services" > 40% Customer Service Outsourcing" > 10% Back Office Outsourcing" > 10% Sales Outsourcing" >40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 17 projectsBusiness & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.
Reviews mention Professional
Clients commend Business & Services Solutions for their professionalism, particularly in managing sensitive healthcare inquiries. Feedback highlighted their adeptness at balancing clinical precision with empathy, as noted by a VP of Operations who praised their communication style as calm and respectful. Their project management was described as organized and responsive, with one CEO noting their commitment to understanding patient experiences. Overall, the sentiment reflects a strong appreciation for their professional approach and adaptability in high-stakes environments.-
Call Center Services for Healthcare Tech Agency
5.0 Jun 21, 2025During our German BPH program launch, their team expertly managed a surge in inquiries while maintaining our strict response standards. They identified emerging medication concerns early, allowing quick clinical intervention. Patient feedback consistently praised their comfortable, professional approach to sensitive topics.
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Call Center Solutions for Nuclear Medicine Company
5.0 Jun 22, 2025Their project management approach was organized and highly adaptive. They met every milestone on time and often ahead of schedule. More importantly, they demonstrated a unique ability to respond to evolving needs without needing to be micromanaged. Whether it was a last-minute change in a delivery protocol or a shift in compliance messaging, their response was fast, thoughtful, and flawlessly executed.
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9 of 9 Call Center Services reviews are 5 stars9 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for AI-Powered Platform
5.0 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use Read moreWas this helpful?
Industry Experience
Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.
Read All ReviewsSelect Industry to see insights
Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Services provided
10% Call Center Services" > 80% Sales Outsourcing" > 10% Email Marketing" >10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 54 projectsLevelUp Leads is a distinguished provider of Contact Center Services, specializing in outbound call campaigns and lead generation. Across reviews, clients highlight their exceptional communication, organization, and tailored strategies, with 100% positive feedback. They excel in prospecting and setting up qualified meetings, significantly boosting client sales and efficiency. Their project management ensures timely delivery, with 70% of reviews commending their responsiveness and adaptability.
4 of 5 reviews are 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent reviews of LevelUp Leads highlight their exceptional performance in lead generation and project management. Clients praised their responsiveness and flexibility, with one noting they exceeded all set deliverables and generated significant meetings. The team was commended for their proactive communication and ability to adapt strategies based on client feedback. However, some clients suggested minor improvements in communication consistency. Overall, the sentiment is highly positive, indicating strong client satisfaction and effective partnership.Was this helpful?
Industry Experience
LevelUp Leads has demonstrated expertise across various industries, including eCommerce, Insurance, Manufacturing, Hospitality, and Education. Clients praised their proactive communication, effective lead generation strategies, and ability to adapt to specific market needs. The overall sentiment is positive, highlighting their strong project management, responsiveness, and capability to drive measurable outcomes. Companies in need of sales development and lead generation across diverse sectors can find a reliable partner in LevelUp Leads.
Read All ReviewsSelect Industry to see insights
eCommerce Hospitality & leisure Manufacturing Software Sports IT Services Construction Food & Beverage Information technology Advertising & marketing Engineering Education Automotive Business services Financial services Real estate Consulting Arts, entertainment & music Legal Other industries InsuranceWas this helpful?
More responsive than most other service providers
Get in TouchLevelUp Leads is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 3 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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$1,000+< $25 / hr50 - 249London, England
Services provided
10% Call Center Services" > 80% Sales Outsourcing" > 5% Content Marketing" > 5% Email Marketing" >10% Call Center Services80% Sales Outsourcing5% Content Marketing +1 service5% Email MarketingSee all 127 projectsSalesAR is a company specializing in Contact Center Services with a focus on lead generation and appointment setting. The company has received predominantly positive feedback, with approximately 90% of reviewers praising their effective communication, strategic adaptability, and customer-centric approach. Around 75% of reviews highlight their proficiency in setting up qualified leads and entering new markets.
Reviews mention Great team
Clients consistently highlight the professionalism and responsiveness of the SalesAR team, noting their effective communication and strong engagement. One client emphasized the 'great communication and responsiveness' of the team, while another praised their 'engagement and strategy updates.' Overall, the sentiment reflects a positive assessment of the team, indicating they are well-suited for collaborative projects.-
Appointment Scheduling for IT Company
4.5 Apr 8, 2024The team delivers good service, great communication and responsiveness. The most impressive is the engagement of the team and strategy updates.
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Email & B2B Marketing for Orthopedic Insoles Company
5.0 Nov 30, 2023Client-oriented approach, a team of professionals. Quick responses and on-time delivery.
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Lead Generation for Advertising Agency
5.0 Oct 23, 2023Their team is constantly working to improve our results and refine our strategies. We are in constant communication with our account manager Roman, who constantly offers us new strategies and keeps us informed about all the developments on the project.
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Lead Generation for Mobile & Web Development Company
5.0 Jan 8, 2023I really liked the fact that the Belkins team consists of skilled specialists who perfectly know the niche of their work. It is a pleasure to cooperate with them. They meet all our expectations.
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Lead Generation Services for E-Commerce Solutions Company
4.0 Oct 27, 2022The team was great, I enjoyed working with the team. Everything was very open and easy.
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Industry Experience
SalesAR has demonstrated expertise across various industries, including Information Technology, Energy, Advertising & Marketing, and Manufacturing. Positive feedback highlights their effectiveness in lead generation, appointment setting, and tailored outreach strategies, with notable success in the technology and healthcare sectors. However, challenges were noted in the Advertising category, where some clients reported low lead quality. Overall, clients praised SalesAR's project management, communication, and adaptability, making them a strong match for organizations seeking robust outreach solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Software Environmental Services IT Services Other Industry Non-profit Consulting Logistics & Supply Chain Advertising & marketing Financial services Engineering Research Chemicals & Biotechnology Retail eCommerce Media Legal Cannabis Beauty & Cosmetics Business services Healthcare Pharmaceuticals Transportation Information technology Manufacturing Design Energy & natural resourcesWas this helpful?
More responsive than most other service providers
Get in TouchSalesAR is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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United States (24) Ukraine (16) Germany (8) Estonia (4) Norway (3) Switzerland (3) Sweden (3) Russia (3) Denmark (3) Romania (3) Slovenia (2) Serbia (2) Italy (2) Belarus (2) North Macedonia (2) Israel (2) Austria (2) Ireland (1) Cyprus (1) India (1) Singapore (1) Poland (1) Spain (1) Croatia (1) China (1) Canada (1) Netherlands (1) Monaco (1) England (1)This provider is fluent in 5 languages:
- English
- Spanish
- Polish
- Ukrainian
- Czech
This provider is available in 2 time zones:
- Eastern Standard Time (EST)
- Universal Coordinated Time (UTC)
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Services provided
10% Call Center Services" > 25% Back Office Outsourcing" > 20% Employer of Record (EOR) Services" > 15% Customer Service Outsourcing" > 10% HR Outsourcing" > 10% Recruitment Process Outsourcing" > 10% Sales Outsourcing" >10% Call Center Services25% Back Office Outsourcing20% Employer of Record (EOR) Services +4 services15% Customer Service Outsourcing10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a call center services company specializing in customer support, telemarketing, and inbound and outbound call handling. With a 99.59% attendance rate and high ratings for their professionalism and responsiveness, they maintain strong communication and consistently meet client needs. Their services lead to improved customer satisfaction and substantial growth, with client feedback reflecting a 100% positive sentiment.
Reviews mention Puts the customer first
Clients consistently commend Unity Communications for prioritizing customer needs and providing exceptional support. One client noted their ability to treat the business as their own, showcasing a culture of kindness and dedication. Another highlighted their responsiveness and commitment, stating they go above and beyond, resulting in smoother operations and reduced errors. Overall, the sentiment reflects a strong appreciation for Unity's customer-first approach, with clients expressing satisfaction and trust in their capabilities.-
Staff Augmentation for E-Commerce Business
5.0 Nov 11, 2021Simply put, the ability to go above and beyond all of my expectations and treat and care for our business as it belonged to them. The culture at Unity demonstrates a great deal of kindness, honesty, hard work and determination to go above and beyond in every case imaginable.
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1 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews highlight Unity Communications' strong performance in revenue cycle management for RevOne Companies. Clients appreciate their organization, effective communication, and respectful team demeanor. Notably, they maintained consistent collections despite staffing challenges, demonstrating reliability. The introduction of a new attendance plan led to a remarkable 99.59% attendance rate. Overall, the sentiment is highly positive, emphasizing Unity's commitment to providing value and fostering a collaborative working environment.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.Was this helpful?
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$1,000+$100 - $149 / hr10 - 49Horsham , England
Services provided
10% Call Center Services" > 90% Sales Outsourcing" >10% Call Center Services90% Sales OutsourcingSee all 17 projectsVirtual Sales Limited is a company specializing in Contact Center Services, providing exceptional outbound call services and lead generation. They receive overwhelmingly positive feedback, with reviewers highlighting their impressive call outputs, efficient project management, and ability to meet objectives swiftly. Notably, 100% of reviewers praised their responsiveness and professionalism, emphasizing their seamless integration with client teams and significant impact on business growth.
2 of 2 reviews are 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback highlights Virtual Sales Limited's effectiveness in generating qualified leads and enhancing communication strategies. One client noted their ability to book an average of three meetings weekly, showcasing their reliable performance and professionalism. Another client emphasized the company's timely delivery and excellent communication, leading to successful customer conversions. Overall sentiment is highly positive, with clients appreciating their responsiveness and alignment with business goals, and no significant areas for improvement identified.Was this helpful?
3 of 5 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Outbound Call Center Services for AI Transcription platform
5.0 — Virtual Sales Limited provides outbound sales and calling services for an AI transcription platform. The team has been tasked with helping increase the client's enterprise pipeline in the UK and Read moreWas this helpful?
Industry Experience
Virtual Sales Limited has received positive feedback across various industries, including Telecommunications, IT, Financial Services, Supply Chain, and Advertising. Clients commend their expertise in lead generation and appointment setting, enhancing sales pipelines and customer engagement. Recognized for their professionalism, responsiveness, and ability to adapt quickly, they have effectively supported organizations in expanding market reach and entering new verticals. Overall, the sentiment reflects strong performance and value, particularly in technology and professional services sectors.
Read All ReviewsSelect Industry to see insights
Information technology Software IT Services Construction Financial services Advertising & marketing Consulting Telecommunications Supply Chain, Logistics, and TransportWas this helpful?
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$5,000+Undisclosed50 - 249Boca Raton, FL
Services provided
10% Call Center Services" > 80% Sales Outsourcing" > 10% Email Marketing" >10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 65 projectsSalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.
28 of 38 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 38 ReviewsCall Center Services PROJECT HIGHLIGHT
Market Research & Call Center Services for Home Appraisal Co
4.0 — SalesRoads provides market research and call center services for a home appraisal company. The team helps the client find agents, increase awareness, and do market research surveys for the client's Read moreWas this helpful?
Industry Experience
SalesRoads has demonstrated expertise across various industries, including Software, Manufacturing, Financial Services, Healthcare, and Education. Client feedback consistently highlights their strong communication, adaptability, and ability to generate high-quality leads and appointments. Overall sentiment is highly positive, particularly in Software and Financial Services, where they effectively enhanced sales pipelines and lead generation. Their collaborative approach and focus on understanding client needs make them a valuable partner for companies seeking robust outbound sales support.
Read All ReviewsSelect Industry to see insights
Software Manufacturing Real estate Financial services Design Healthcare Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Legal Advertising & marketing Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SalesRoads' excellent value for money, often noting their cost-effectiveness compared to competitors. For instance, one client stated that they achieved a 100% ROI, while another mentioned substantial revenue growth attributed to SalesRoads' efforts. Many reviews emphasize the company's adaptability and responsiveness, with clients appreciating the quality of leads generated and the overall positive impact on their sales pipelines. Overall, the sentiment is highly favorable regarding the balance between cost and value delivered.Was this helpful?
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This provider is available in 1 time zone:
- Eastern European Time (EET)
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Davao City, PhilippinesServices provided
40% Call Center Services" > 30% Back Office Outsourcing" > 30% Customer Service Outsourcing" >40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr250 - 999Warszawa, PolandServices provided
30% Call Center Services" > 60% Customer Service Outsourcing" > 10% Back Office Outsourcing" >30% Call Center Services60% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
Read All ReviewsSelect Industry to see insights
Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
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This provider is fluent in 11 languages:
- English
- Spanish
- Arabic
- Russian
- German
- French
- Italian
- Polish
- Ukrainian
- Romanian
- Dutch
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$1,000+$25 - $49 / hr50 - 249Zagreb, CroatiaServices provided
40% Call Center Services" > 40% CRM Consulting and SI" > 10% Back Office Outsourcing" > 10% Customer Service Outsourcing" >40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
Reviews mention Unique expertise
Clients consistently highlight Significo's unique expertise and dedication to service. The Director of INA d.d. praised their 'passion, expertise, and people who will do everything for the client,' noting their seamless execution and adaptability. Similarly, a board member from Grand Auto d.o.o. emphasized their ability to identify future needs, stating they are 'truly masters of their craft.' Overall, the sentiment reflects strong satisfaction with Significo's specialized knowledge and commitment to client success.-
Customer Support Services for Oil & Gas Company
5.0 Feb 15, 2024The most impressive thing about this company is their passion, expertise and people who will do everything for the client. They treat our customers like their own, which is the most important thing for an outsourced contact centre. Significo delivered everything that was in line with our expectations.
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Customer Support Services for Car Dealer
5.0 Dec 6, 2023Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. The most impressive things about them are their passion, expertise, and people who will do everything for the client and show you what you need in the future if you are not yet aware of it.
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3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
Read All ReviewsSelect Industry to see insights
Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
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$1,000+< $25 / hr50 - 249Las Vegas, NV
Services provided
10% Call Center Services" > 75% Sales Outsourcing" > 10% Content Marketing" > 5% Email Marketing" >10% Call Center Services75% Sales Outsourcing10% Content Marketing +1 service5% Email MarketingSee all 40 projectsLeadium is a dynamic lead generation agency specializing in outbound telemarketing and appointment setting services. Across reviews, clients praise their ability to consistently deliver measurable outcomes, including an average 29% increase in lead generation efficiency and 33% rise in conversion rates. Remarkably, 85% of reviewers highlight Leadium's strong project management and strategic planning capabilities, underscoring their commitment to client success.
Reviews mention Well-organized projects
Clients have consistently praised Leadium for their well-organized project management. One client noted the efficient use of a Google spreadsheet for tracking meetings, ensuring timely updates on bookings. Another highlighted 'excellent communication and project organization,' emphasizing their responsiveness and availability. Overall, feedback reflects a strong sentiment towards Leadium's structured approach, which has contributed to successful outcomes in lead generation and appointment setting.-
Lead Generation Services for FinTech Company
5.0 Oct 6, 2024Leadium was really on top of things. They always got stuff to us when they said they would, and if we needed changes or had questions, they were quick to jump on it. Communication was easy, and they kept us updated without us having to ask. Everything was delivered on time, and they were good at adjusting when we needed something done differently.
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Appointment Setting & Lead Generation for Healthcare Company
5.0 Nov 21, 2023Excellent communication and project organization. We appreciate their availability and prompt responses.
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Lead Generation for SaaS Company
5.0 Jun 3, 2021I just like how smoothly they are operating. They have this down to a science and the team is super easy to work with. Only thing I would say is a faster onboarding but I also understand everything has to have ramp up time.
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Telemarketing & Email Mktg Services for Business Services Co
5.0 Nov 15, 2024The project was managed in a pretty efficient and organized way through a google spreadsheet and tracking meetings booked immediately to our calendars. We were also delivered information on meetings booked on a well-timely basis.
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2 of 2 reviews are 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Leadium highlight their effectiveness in lead generation and project management. Clients praised the quality of Sales Development Representatives (SDRs), noting their impressive communication skills and consultative approach. One client reported achieving 70% of their monthly meeting target, while another emphasized Leadium's excellent project management and timely delivery. Overall, the sentiment is highly positive, with no significant areas for improvement identified.Was this helpful?
11 of 13 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 13 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center & Sales Outsourcing Services for Senior Care Co
5.0 — Leadium Services provides call center and sales outsourcing services for a senior care company. They handle inbound calls, contracts, and reschedules and manage the client's CRM lead data and sales Read moreWas this helpful?
Industry Experience
Leadium has garnered positive feedback across various industries, particularly in Software, Financial Services, Healthcare, and Food & Beverages. Clients commend their lead generation expertise, effective project management, and the ability to adapt strategies to meet specific industry needs. In Software, they excelled in enhancing sales pipelines. In Financial Services and Healthcare, their targeted outreach has significantly increased qualified leads. Overall, sentiment across industries leans towards satisfaction, positioning Leadium as a valuable partner for businesses seeking growth in these sectors.
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Information technology Financial services Human Resources IT Services Advertising & marketing Food & Beverages Retail Education Telecommunications Consumer Products Business services Software HealthcareWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Services provided
10% Call Center Services" > 45% Back Office Outsourcing" > 15% Finance & Accounting Outsourcing (FAO)" > 10% Customer Service Outsourcing" > 10% HR Consulting" > 10% Sales Outsourcing" >10% Call Center Services45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 172 projectsRemote CoWorker is a call center services company providing a range of customer support services, including inbound and outbound call handling, telemarketing, and administrative support. Reviews highlight their high ratings, timely delivery, and exceptional project management, with 100% of clients noting their professionalism and responsiveness. Clients commend their ability to provide quick and flexible solutions tailored to specific business needs.
Reviews mention Experienced
The sentiment regarding the experience with Remote CoWorker is overwhelmingly positive. Clients praised the company's responsiveness and ability to understand their specific needs, with one client noting, 'easily the best VA recruiting company I have encountered.' Another client highlighted the exceptional service provided by their account manager, stating, 'Zeldine was exceptional... a standout experience.' Overall, clients felt that Remote CoWorker delivered efficiently and effectively, with no suggested areas for improvement.-
Appointment Setting for Healthcare AI Marketing Company
5.0 Sep 18, 2025Their efficiency, growth, and experience in Virtual Assistants for Sales, Outreach, and Lead Generation are impressive. They have done a fantastic job. Nelus in particular has been a pleasure to work with and has made this process easy for me.
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Virtual Assistant Services for Law Firm
5.0 Dec 11, 2025What did you find most impressive or unique about this company? They were responsive, thorough and experienced.
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18 of 19 Call Center Services reviews are 5 stars5 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 19 ReviewsCall Center Services PROJECT HIGHLIGHT
BPO & Call Center Services for Educational Provider
4.0 — Remote CoWorker provides BPO and call center services for an educational provider. They currently provide 12 resources who help the client with data analytics, data management, and end user support. Read moreWas this helpful?
Industry Experience
Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.
Read All ReviewsSelect Industry to see insights
Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Remote CoWorker's cost-effectiveness and value for money, with numerous reviews praising their competitive pricing and high-quality service. For instance, one client from Transform & Renew PLLC noted that their pricing fit their budget while providing good value for the cost. Similarly, another client emphasized the impressive quality of work relative to the affordable rates. Overall, the sentiment reflects satisfaction with the services rendered, aligning well with clients' financial expectations.Was this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999București, RomaniaServices provided
50% Call Center Services" > 20% Customer Service Outsourcing" > 15% Back Office Outsourcing" > 15% CRM Consulting and SI" >50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 13 projectsValoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.
Reviews mention Communicative
Client feedback highlights Valoris Center's exceptional communication skills, noting their responsiveness and approachability. One client emphasized the team's ability to maintain high service standards and deliver on time, stating, "Communication on eye level, pragmatic solutions when needed." Another client praised the strong communication as a key strength, mentioning that they react quickly and have a solid IT team. Overall, the sentiment is highly positive, reflecting Valoris Center's commitment to meeting client needs effectively.-
Customer Service Outsourcing for Financial Services Company
5.0 Aug 4, 2025Valoris is a company which baked customer centricity into their DNA. Always approachable, very focused on our needs and reliable in terms of what has been agreed and promised. Communication on eye level, pragmatic solutions when needed. I for sure would rework with Valoris again.
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0 of 1 reviews is 5 stars1 new review for Call Center Services services$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, client feedback on Valoris Center highlights their proactive and supportive approach to customer support and call center services. A representative from PENNY Romania noted their flexibility in understanding business needs and effective communication, leading to improved response rates and SLA delivery. However, they suggested that Valoris Center could enhance their focus on ticket distribution processes. Overall, the sentiment is positive, emphasizing good value and alignment with client values.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Valoris Center for their competitive pricing and excellent value for money. Multiple reviews highlight that their pricing aligns well with budgets while delivering high-quality services. For instance, one client noted 'good value for cost' and another emphasized the 'price-performance ratio in line with our expectations.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, making Valoris a reliable partner for various business needs.Was this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr50 - 249Denver, COServices provided
10% Call Center Services" > 70% Sales Outsourcing" > 10% CRM Consulting and SI" > 10% Email Marketing" >10% Call Center Services70% Sales Outsourcing10% CRM Consulting and SI +1 service10% Email MarketingSee all 230 projectsBelkins is a lead generation company that excels in Contact Center Services, including Outbound Call Center and Telemarketing Services. With a consistent record of exceeding client expectations, 100% of reviews highlight their expertise in handling end-to-end outbound processes, resulting in numerous qualified appointments and high client satisfaction rates. Their professionalism and proactive project management are frequently commended across various reviews.
Reviews mention Reliable
Clients express a strong sentiment of reliability towards Belkins, highlighting their professionalism and effective communication. One client noted that despite initial skepticism, Belkins quickly inspired confidence through polite and responsible engagement, leading to successful collaboration and impressive results, including a 50% open rate. The positive feedback reflects clients' satisfaction with the ongoing partnership, indicating a willingness to entrust significant marketing responsibilities to Belkins.-
Digital Marketing for Data Generation Company
5.0 May 4, 2023When it comes to project management, Belkins demonstrated commendable efficiency and professionalism. They consistently delivered the required items within the agreed-upon timelines, showcasing their commitment to meeting deadlines. Throughout the project, Belkins exhibited a remarkable responsiveness to our needs.
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Lead Identification & Conversion for University
5.0 Apr 6, 2021Highly efficient. They were reliably responsive, with helpful information and feedback. The ease of working with them, and the ultimate effectiveness they demonstrated in achieving the results.
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6 of 7 reviews are 5 stars5 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
Recent client reviews for Belkins reflect a strong overall sentiment, highlighting their effective lead generation and project management. Clients praised the team's discipline, communication, and ability to deliver measurable results, such as 78 appointments with decision-makers and a 3.6x ROI. Specific feedback noted their proactive approach and tailored outreach strategies, contributing to consistent engagement and high-quality leads. Areas for improvement were minor, with clients emphasizing satisfaction with the collaboration and results achieved.Was this helpful?
45 of 48 Call Center Services reviews are 5 stars5 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 48 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation for AdTech Company
4.5 — Belkins provided lead generation services for an adtech company. The team researched prospects, defined the client's ideal customer profile (ICP), crafted messages, and ran outreach on email and Read moreWas this helpful?
Industry Experience
Belkins has garnered positive feedback across various industries, emphasizing their expertise in lead generation and appointment setting. In the advertising & marketing sector, they excelled in creating targeted outreach strategies, achieving high engagement rates and generating numerous qualified leads. Their work in sectors like healthcare, manufacturing, and information technology highlighted their adaptability and understanding of niche markets, resulting in successful campaigns and high appointment rates. Overall, clients praised their professionalism, responsiveness, and ability to deliver tailored solutions, making them a suitable partner for organizations seeking growth in these fields.
Read All ReviewsSelect Industry to see insights
IT Services Arts, entertainment & music Healthcare Software Consulting Design Telecommunications Business services Information technology Medical Financial services Manufacturing Education Food & Beverage Chemicals & Biotechnology Logistics & Supply Chain Media Wellness & Fitness Human Resources Energy & natural resources Motion Pictures & Film Consumer products & services Automotive Construction Legal Retail Other Industry Real estate Research Engineering Utilities Other industries Advertising & marketing Non-profitWas this helpful?
A-SALES AB
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$1,000+< $25 / hr50 - 249Ed, SwedenServices provided
10% Call Center Services" > 80% Sales Outsourcing" > 10% Email Marketing" >10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 62 projectsA-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.
Reviews mention Exceptional results
Clients consistently commend A-SALES AB for delivering exceptional results, particularly in lead generation and appointment setting. One client noted the scheduling of over 20 high-quality meetings within the first 60 days, exceeding expectations. Another highlighted a steady flow of 20+ qualified sales appointments each month. Both clients praised the company's proactive communication, responsiveness, and innovative approach, underscoring a strong alignment with their business goals and a commitment to excellence.-
Sales Appointment Setting for Optimization Strategy Company
5.0 Jun 24, 2024Setting up meetings with "whale brands". Brands we didn't think were approachable before. A-SALES went ahead and scheduled 20+ high quality meetings within the first 60 days, surpassing our expectations.
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Lead Generation Services for IT Company
5.0 Apr 2, 2024They have set up great conversations with the Ideal Customer Profile we identified which has progressed into solid business opportunities. Never missed a beat, they delivered results punctually, but it was their responsiveness that solidified our partnership. Few can match the agility and flexibility that they brought to the table.
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Lead Generation Services for Software Company
5.0 Nov 22, 2025We saw a steady increase in outbound performance, with A-Sales booking roughly 10–14 qualified meetings per month on average and maintaining a consistent cadence. Their outreach helped us break into three new European markets and start conversations with decision makers across several new industries and job roles we had not previously accessed.
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Industry Experience
A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
Read All ReviewsSelect Industry to see insights
Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The feedback regarding A-SALES AB's pricing indicates a consistent sentiment of good value for money. Many clients noted that the company's services fit their budgets while delivering impressive results, such as generating a steady stream of qualified meetings. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned, 'They delivered all promises and were always responsive.' However, a few reviews expressed concerns about the quality of service, suggesting that client experiences may vary, especially regarding the effectiveness of communication and project management.Was this helpful?
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This provider is fluent in 26 languages:
- English
- Arabic
- Russian
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Romanian
- Dutch
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$1,000+Undisclosed1,000 - 9,999New York, NY
Services provided
10% Call Center Services" > 80% Sales Outsourcing" > 10% Back Office Outsourcing" >10% Call Center Services80% Sales Outsourcing10% Back Office OutsourcingSee all 49 projectsAppointment Setter Online is a company specializing in Contact Center Services, offering a comprehensive range of Telemarketing and Customer Support Services. Across multiple reviews, clients noted their professionalism, adaptability, and efficiency in improving appointment scheduling and lead qualification, resulting in increased bookings and sales by up to 70%. While feedback was overwhelmingly positive, some clients suggested enhancements in reporting details.
Reviews mention Well-organized projects
Clients consistently praised Appointment Setter Online for their well-organized project management. Feedback highlighted timely delivery of tasks and clear communication, with one client noting, "Project management was well-organized and professional," while another remarked on their "smooth and clear" communication. Additionally, clients appreciated the regular updates and responsiveness to needs, contributing to a positive overall sentiment regarding the company's ability to manage projects effectively.-
Appointment Setting for Roofing Co
5.0 Jul 9, 2025We have weekly meetings via Google Meet, and they give us the progress. We also manage a Google Sheet where we see how many leads have been closed and how many were not interested. The team is definitely delivering the target, and we’re happy with that. They gather all the information from the prospect and put it in our CRM. Then, we allocate the nearest specialist, who goes to the site, provides the estimate to the client, and closes the deal.
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Call Center & Sales Outsourcing for Appliance Repair Company
5.0 Nov 24, 2025Their project management was smooth and organized. They delivered everything on time and always kept us updated on the campaign. Whenever we shared a request or needed changes, they responded quickly and adjusted the calling strategy without any delay.
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Call Center Services for Marketing Company
5.0 Dec 3, 2025Appointment Setter Online’s project management was well-organized and reliable. They communicated clearly, provided regular updates, and always delivered tasks and reports on time. We primarily communicated via virtual meetings.
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Back Office Outsourcing for Online Education Platform
5.0 Dec 15, 2025Project management was well organized. Appointments were booked on time, communication was consistent, and deadlines were met. They kept us informed and maintained a structured process.
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Call Center Services for Online Education Company
5.0 Dec 16, 2025Project management was well organized. Appointments were scheduled on time, tasks were handled as planned, and communication was clear throughout the project.
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16 of 17 Call Center Services reviews are 5 stars11 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 17 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Services & Sales Outsourcing for Resume Writing Co
5.0 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the Read moreWas this helpful?
More responsive than most other service providers
Get in TouchAppointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment SettersView PackagesAward Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.Was this helpful?
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$1,000+< $25 / hr250 - 999Portland, OR
Services provided
10% Call Center Services" > 70% Back Office Outsourcing" > 10% Customer Service Outsourcing" > 10% Sales Outsourcing" >10% Call Center Services70% Back Office Outsourcing10% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 44 projectsPrialto is a company providing Contact Center Services and Customer Support Services, offering executive support, customer care, and call handling. The reviews reflect a high level of satisfaction, with approximately 90% of feedback noting their exceptional responsiveness and integration into clients' workflows. Clients consistently praise their proactive approach and the seamless continuity of service.
Reviews mention Reliable
Clients consistently highlight Prialto's reliability as a key strength, noting their effectiveness in managing tasks and responding promptly to needs. One CEO emphasized their service as a 'reliable resource' that efficiently addresses tasks that might otherwise be overlooked. Additionally, the structured training of backup assistants ensures continuity of support, further enhancing their reputation for dependability. Overall, the sentiment around reliability is overwhelmingly positive.-
Executive Assistant Services for Nonprofit Organization
5.0 Jan 6, 2025The measurable outcomes from the project demonstrate progress or success as a time saver and reliable resource. They are on point and respond quickly. I like their system that they always train a backup, ensuring there is always support.
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3 of 3 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Mental Health Counseling Firm
5.0 — Prialto provides virtual assistant services for a mental health counseling firm. The team schedules patients, sets up portal accounts, and answers new patients' questions. Read moreWas this helpful?
Industry Experience
The reviews reflect positive sentiment towards Prialto across various industries including Consulting, Finance, Healthcare, and Advertising. Clients appreciate their expertise in administrative support, project management, and operational efficiency. In Consulting, they excel at enhancing executive productivity and facilitating client engagement. In Finance, they streamline communication and data management. Healthcare clients value their patient scheduling support. Overall, Prialto's strengths lie in responsiveness, quality assistance, and a strong support infrastructure, making them a suitable choice for organizations seeking efficient administrative solutions.
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Consulting Software eCommerce Business services Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing BanksWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 6 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Shah Faisal Town, PakistanServices provided
40% Call Center Services" > 45% Customer Service Outsourcing" > 15% Back Office Outsourcing" >40% Call Center Services45% Customer Service Outsourcing15% Back Office OutsourcingSee all 15 projectsAssistring LLC is a provider of Contact Center Services specializing in Customer Support Services, Inbound and Outbound Call Center operations, and more. They have received overwhelmingly positive feedback, with nearly all clients reporting improved customer satisfaction and operational efficiency. Notably, 100% of reviews commend their commitment to quality service, effective project management, and ability to integrate their services seamlessly into existing operations.
1 of 1 reviews is 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews highlight Assistring LLC's exceptional operational control and multichannel support capabilities, with clients noting improved sales performance and reliability over five years. A Director from Media Markt praised their ability to handle tens of thousands of inbound calls effectively, emphasizing the company's strong alignment with client values and flexible collaboration. Overall, the sentiment is highly positive, with satisfaction stemming from consistent service delivery and effective communication.Was this helpful?
Industry Experience
Assistring LLC has demonstrated expertise across diverse industries, including Real Estate, Utilities, Retail, Insurance, and Hospitality. Feedback highlights strong project management, effective communication, and significant improvements in customer satisfaction and operational efficiency. Clients in Retail note substantial increases in sales and customer loyalty, while those in Utilities and Insurance highlight enhanced service delivery and responsiveness. Overall, Assistring LLC is particularly well-suited for businesses seeking to elevate customer service operations and improve customer engagement.
Read All ReviewsSelect Industry to see insights
Retail Real estate Utilities Insurance Hospitality & leisure Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Assistring LLC's competitive pricing as a key factor in their selection, noting that it aligns well with their budgets while providing excellent value for money. For instance, a Director of Operations stated that the pricing 'fit our budget' and offered 'good value for cost,' leading to improved customer satisfaction and operational efficiency. Overall, sentiment across reviews is overwhelmingly positive, with many clients expressing satisfaction with the cost-effectiveness relative to the quality of service received.Was this helpful?
$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.View PackagesCustomer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.Was this helpful?
$5,000+Undisclosed10 - 49Services provided
25% Call Center Services" > 25% Sales Outsourcing" > 20% Customer Service Outsourcing" > 15% Back Office Outsourcing" > 15% CRM Consulting and SI" >25% Call Center Services25% Sales Outsourcing20% Customer Service Outsourcing +2 services15% Back Office Outsourcing15% CRM Consulting and SISee all 1 projectsCall Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Services provided
20% Call Center Services" > 40% Customer Service Outsourcing" > 30% Back Office Outsourcing" > 10% Finance & Accounting Outsourcing (FAO)" >20% Call Center Services40% Customer Service Outsourcing30% Back Office Outsourcing +1 service10% Finance & Accounting Outsourcing (FAO)See all 46 projectsBig Outsource is a proficient provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviews praise their commitment to enhancing customer satisfaction, timely project management, and adaptability to client needs. An impressive 67% of reviews highlight their exceptional understanding of client-specific requirements, making them a valuable partner for customer service solutions.
4 of 4 reviews are 5 stars$50,000 – $199,999 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews of Big Outsource highlight exceptional responsiveness and reliability, with clients noting significant improvements in their operational efficiency. For instance, a client reported a 30% reduction in project turnaround time, while another achieved a 70% decrease in administrative workload. Users appreciated the proactive communication and adaptability of the team, which fostered a sense of stability in their operations. However, some clients suggested that more proactive tool recommendations could enhance the service further.Was this helpful?
Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
Read All ReviewsSelect Industry to see insights
Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
More responsive than most other service providers
Get in TouchBig Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Services provided
20% Call Center Services" > 60% Customer Service Outsourcing" > 20% Back Office Outsourcing" >20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
Reviews mention Trustworthy
The overall sentiment regarding Helpware's trustworthiness is highly positive. Clients highlighted their strong communication, integrity, and professionalism. One client noted that Helpware's team operates independently while effectively managing customer service, allowing for minimal oversight. Their proactive approach in addressing urgent issues further enhances trust. Additionally, the dedication to quality work and the establishment of a supportive culture in customer service were praised, demonstrating Helpware's reliability and commitment to client success.-
Customer Support for Lifestyle Product Supplier
5.0 Apr 4, 2019Strong communication is a key characteristic of Helpware. In any case that lacks instructions, clear expectations, or procedures to follow, their team uses common sense and determination to deliver the best outcome possible. When an urgent problem arises that may damage our company, they alert us right away so we can take action. Otherwise, Helpware operates independently and continues to improve our positioning. We can trust them to handle our customer service side without much activity on our part.
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17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$1,000+< $25 / hr250 - 999Hatboro, PA
Services provided
30% Call Center Services" > 40% Back Office Outsourcing" > 30% Customer Service Outsourcing" >30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
8 of 8 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read moreWas this helpful?
Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
Read All ReviewsSelect Industry to see insights
Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- Filipino
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
20% Call Center Services" > 40% Back Office Outsourcing" > 20% Customer Service Outsourcing" > 20% Sales Outsourcing" >20% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +1 service20% Sales OutsourcingSee all 36 projectsWing Assistant is a company specializing in Customer Support Services, including Inbound Call Center and Customer Care Services. They consistently exceed service expectations, with a call answer rate above 95%, and demonstrate remarkable adaptability by integrating seamlessly with clients' tech stacks. Positive feedback is prevalent, with 100% of reviewers highlighting their reliability and communication skills. Customers appreciate their dedication and timely project management, with no significant areas for improvement identified.
Reviews mention High-quality work
Clients consistently praise the high-quality work delivered by Wing Assistant, highlighting impressive attention to detail and responsiveness. One client noted the 'quality of work' from their assistant, Clyde, stating it was refreshing and yielded a strong return on investment. Another client emphasized the 'high-quality talent' and dedicated staffing provided by the team. Overall, the sentiment reflects satisfaction with the quality and effectiveness of the services offered.-
SMM & Content Mktg for Digital Marketing Company
5.0 Jun 9, 2023That I’m able to get this quality of work within my budget.
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Virtual Assistant & Content Creation for Mobile App Dev Co
5.0 Mar 7, 2023They had high-quality talent with dedicated staffing.
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Virtual Assistant Services for Biotech Comapny
4.5 Dec 2, 2022The quality of their virtual assistants and their work has been overall impressive.
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Lead Generation Services for Procurement Solutions Company
5.0 Dec 23, 2025I've been impressed with quality of work we've received from Clyde. His attention to detail, passion, and continued learning is refreshing to see with a new hire and we're seeing the return on our investment already.
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5 of 8 reviews are 5 stars2 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 8 Recent ReviewsReviewed 8 times in the past 6 months
Recent client feedback for Wing Assistant highlights a mix of positive and negative experiences. Many clients praised their effective customer service and seamless integration into existing workflows, noting specific instances of exceeding call answering goals and timely execution of tasks. However, some expressed concerns regarding project management and the quality of virtual assistants, with one client reporting increased workload due to inadequate support. Overall, while many clients appreciate the value and responsiveness of Wing Assistant, there are calls for improved oversight and quality assurance.Was this helpful?
Industry Experience
Wing Assistant has demonstrated strong capabilities across various industries, including construction, advertising & marketing, healthcare, education, and more. Clients commend their expertise in administrative support, social media management, and data processing, leading to improved operational efficiency and community engagement. The overall sentiment highlights Wing Assistant's proactive communication, timely delivery, and value for cost, making them a suitable partner for businesses seeking support in these sectors.
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Information technology Advertising & marketing Software Education Medical Healthcare Construction Consulting Beauty & Cosmetics Business services Legal Arts, entertainment & music Nonprofit Real estate Financial services Human Resources Logistics & Supply Chain Other Industry Manufacturing Home ServicesWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 6 time zones:
- Greenwich Mean Time (GMT)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
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$5,000+$50 - $99 / hr10 - 49Toronto, Canada
Services provided
10% Call Center Services" > 65% Sales Outsourcing" > 10% CRM Consulting and SI" > 5% Content Marketing" > 5% Email Marketing" > 5% Web Design" >10% Call Center Services65% Sales Outsourcing10% CRM Consulting and SI +3 services5% Content Marketing5% Email Marketing5% Web DesignSee all 22 projectsPurple Sales is a professional sales development company offering services such as outbound call center, telemarketing, and customer support services. Reviews indicate a high level of satisfaction with their efforts, reporting consistent appointment bookings and effective sales strategies. Impressively, 100% of reviewers highlight their responsiveness and adaptability, though some suggest improvements in communication frequency. Overall, Purple Sales is recognized for their strategic sales approach and alignment with client needs.
3 of 10 Call Center Services reviews are 5 stars5 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 10 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation Services for Revenue Growth Consulting Firm
4.5 — Purple Sales provided lead generation services for a revenue growth consulting firm. The team was responsible for lead research, cold and warm call sales, email marketing campaigns, and reporting. Read moreWas this helpful?
Industry Experience
Purple Sales has demonstrated expertise across diverse industries, including cybersecurity, energy, consumer products, information technology, telecommunications, and advertising. Feedback highlighted their strong lead generation capabilities, effective communication, and adaptability to client needs, leading to improved sales performance and expanded market reach. Overall, clients expressed satisfaction with Purple Sales' professionalism and strategic insights, making them a suitable partner for businesses in need of sales development and marketing support across these sectors.
Read All ReviewsSelect Industry to see insights
Energy & natural resources Information technology IT Services Business services Telecommunications Non-profit Advertising & marketing Media Consumer products & services Human Resources Software Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Purple Sales' excellent value for money, noting their pricing fits within budgets while delivering substantial results. One client remarked on their 'good value for cost,' while another emphasized their ability to exceed expectations in lead generation. The overall sentiment reflects satisfaction with the cost-effectiveness of their services, with clients appreciating the quality of deliverables relative to the investment made, leading to measurable improvements in sales and appointments.Was this helpful?
More responsive than most other service providers
Get in TouchPurple Sales is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Undisclosed< $25 / hr50 - 249Jackson, MI
Services provided
100% Call Center Services" >100% Call Center ServicesSee all 15 projectsAmbs Call Center is a comprehensive customer service center that provides a range of Contact Center Services, including Inbound Call Center and Customer Support Services. Reviews consistently highlight their excellent personal customer service and reliability, with 100% satisfaction reported in all reviews. Clients appreciate their seamless project management and alignment with company values, with 71% noting their excellent customer service and cultural fit.
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Ambs Call Center reflect a highly positive sentiment, with clients praising their seamless transition and excellent customer service. A CEO noted the alignment of company values and the robust tracking of calls as key benefits. Noteworthy feedback included a proactive management approach that ensured preparedness for transitions, resulting in zero outages. Clients expressed satisfaction with the personal attention received from both management and reception teams, highlighting a strong cultural fit and effective communication.Was this helpful?
More responsive than most other service providers
Get in TouchAmbs Call Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Jackson, Michigan (3) Jacksonville, Florida (1) Hyattsville, Maryland (1) Jackson, Mississippi (1) New Haven, Connecticut (1) Lansing, Michigan (1) Albuquerque, New Mexico (1) Sioux Falls, South Dakota (1) Seattle, Washington (1) Bloomfield Hills, Michigan (1) Hastings, Michigan (1) Temperance, Michigan (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$149 100 minutes or 1+ calls each day. $600 500 minutes or 10+ calls each day. $2,945 2500+ minutes for large enterprises.View PackagesAmbs Call Center's Answering Service Plan
Get the best rates from the top answering service company in the US, founded in 1932. With decades of experience in being the friendly voice for thousands of businesses across the US, we believe we're ready to handle your calls. Want more information? Visit our pricing page today at https://www.ambscallcenter.com/answering-service-pricing.Was this helpful?
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$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
15% Call Center Services" > 20% Customer Service Outsourcing" > 20% HR Outsourcing" > 15% Back Office Outsourcing" > 15% Finance & Accounting Outsourcing (FAO)" > 15% Sales Outsourcing" >15% Call Center Services20% Customer Service Outsourcing20% HR Outsourcing +3 services15% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)15% Sales OutsourcingSee all 15 projects1840 & Company is a contact center service provider specializing in inbound and outbound call handling, customer support, and telemarketing services. Reviewers highlight their excellent project management, adaptability, and ability to consistently meet deadlines. Approximately 95% of feedback praises their responsiveness and professionalism, with a notable focus on their alignment with client needs and values.
Reviews mention Easy to work with
Clients express a consistently positive sentiment regarding the ease of collaboration with 1840 & Company. One HR Manager noted their team's responsiveness to queries and praised the entire team as a 'pleasure to work with.' This feedback highlights the company's commitment to client satisfaction, indicating a strong ability to facilitate smooth communication and efficient project management.-
Recruitment Services for Financial Services Firm
5.0 Apr 15, 2024Their team is very responsive to our queries and requirements. The build out of our Philippines team was a success. Everyone on the 1840&Co team is a pleasure to work with.
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3 of 4 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Healthcare Co
5.0 — 1840 & Company provides call center services for a healthcare company. The team has handled inbound calls, created tickets for the client's customer service team, and made outbound calls to Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight 1840 & Company as providing excellent value for money, with many noting that their pricing aligns well with their budgets. For instance, one client emphasized that the pricing fit their budget and offered good value for the cost, while another mentioned the company's ability to deliver quality candidates without wasting time. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided.Was this helpful?
More responsive than most other service providers
Get in Touch1840 & Company is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+Undisclosed10 - 49
Services provided
20% Call Center Services" > 50% Sales Outsourcing" > 30% Business Consulting" >20% Call Center Services50% Sales Outsourcing30% Business ConsultingSee all 28 projectsLunas Consulting is a lead generation and business consulting firm that excels in creating tailored outbound strategies and optimizing digital marketing efforts. Clients consistently praise their data-driven approach, with 100% positive feedback highlighting their ability to adapt strategies to fit unique industry needs. Approximately 40% of reviews commend their expertise in integrating data analysis and refining strategies based on performance metrics.
Reviews mention Open to feedback
Clients consistently express a positive sentiment regarding Lunas Consulting's openness to feedback. They highlight the company's responsiveness and adaptability, noting that adjustments were made based on early results and specific market challenges. One client remarked on Lunas' impressive ability to integrate customer feedback into rapid improvements, while another emphasized their commitment to refining strategies according to performance metrics. Overall, there are no reported areas for improvement, underscoring a strong alignment with client needs.-
Lead Gen & Appointment-Setting Revamp for Beauty Soap Co
5.0 Oct 3, 2024Lunas managed the project efficiently, adhering to agreed timelines. They were responsive to our feedback and made necessary adjustments to their approach based on early results and our specific market challenges.
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Customer Service Improvement for Social Media AI Company
5.0 Oct 13, 2023They gave a clear milestones, delivered on-time, and are receptive to adjustments. The way they integrate customer feedback into rapid improvements was impressive.
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Lead Generation Strategy for Retail Company
5.0 Oct 1, 2024Lunas managed the project efficiently, adhering to agreed timelines. They were responsive to our feedback and made necessary adjustments to their approach based on early results and our specific market challenges.
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Industry Experience
Lunas Consulting has demonstrated expertise across various industries, including financial services, IT, software, and retail. Clients noted their strengths in lead generation, sales process optimization, and tailored marketing strategies. Overall sentiment is highly positive, with businesses reporting measurable improvements in conversions and engagement. Companies in fintech and software sectors particularly appreciated Lunas' data-driven approach and ability to adapt strategies to specific operational challenges, suggesting a strong fit for projects demanding nuanced, industry-specific insights.
Read All ReviewsSelect Industry to see insights
Social Networking Software Financial services Information technology Beauty & Cosmetics Retail Business services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Lunas Consulting has received consistent praise for offering good value for money, with clients frequently highlighting that their pricing aligns well with project budgets. Multiple reviews noted that the company's services delivered significant improvements in lead generation and conversion rates, often exceeding expectations. A client remarked on Lunas' 'good value for cost,' while another emphasized their 'pricing fit our budget.' Overall sentiment indicates that clients feel they receive substantial returns on their investments.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
30% Call Center Services" > 20% Customer Service Outsourcing" > 20% IT Managed Services" > 20% Sales Outsourcing" > 10% Back Office Outsourcing" >30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a prominent provider of Call Center Services, excelling in Customer Support and Phone Support. With 100% positive feedback, clients consistently praise their cost efficiency and exceptional project management, noting their adaptability and communication skills. Approximately 40% of reviewers highlight MarKam Solutions' alignment with company values, while 60% emphasize their data-driven and innovative approach.
Reviews mention Professional
Clients consistently commend MarKam Solutions for their professionalism and structured project management. Feedback highlights their timely deliverables and proactive communication, with one client noting, "Their professionalism and reliability made the entire process efficient and stress-free." Another remarked on their "great corporate culture" and adaptability to client needs. Overall, sentiment is overwhelmingly positive, with many clients expressing strong recommendations and satisfaction with the services provided.-
Call Center Services for Furniture Manufacturer
5.0 Nov 1, 2024All project deliverables were met in professional and timely manner. Their in-depth knowledge of the latest technology and customer service frameworks impressed us.
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Sales & Customer Service Outsourcing for Transportation Co
5.0 Sep 9, 2024Every deliverable was met on a timely and professional manner. Attention to detail and excellent communication skills between our company and MarKam were impressive.
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Sales Outsourcing & Lead Gen for Advertising Account Co
5.0 Feb 13, 2025MarKam Solutions demonstrated exceptional project management throughout our collaboration. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities.
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Call Center Services & Customer Service for Cybersecurity Co
5.0 Nov 6, 2025The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that works best for us.
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Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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This provider is fluent in 10 languages:
- Arabic
- English
- Dutch
- German
- Romanian
- Spanish
- Swedish
- Russian
- Portuguese
- Italian
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
50% Call Center Services" > 20% Customer Service Outsourcing" > 15% Back Office Outsourcing" > 15% CRM Consulting and SI" >50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 13 projectsValoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.
Reviews mention Communicative
Client feedback highlights Valoris Center's exceptional communication skills, noting their responsiveness and approachability. One client emphasized the team's ability to maintain high service standards and deliver on time, stating, "Communication on eye level, pragmatic solutions when needed." Another client praised the strong communication as a key strength, mentioning that they react quickly and have a solid IT team. Overall, the sentiment is highly positive, reflecting Valoris Center's commitment to meeting client needs effectively.-
Customer Service Outsourcing for Financial Services Company
5.0 Aug 4, 2025Valoris is a company which baked customer centricity into their DNA. Always approachable, very focused on our needs and reliable in terms of what has been agreed and promised. Communication on eye level, pragmatic solutions when needed. I for sure would rework with Valoris again.
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0 of 1 reviews is 5 stars1 new review for Call Center Services services$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, client feedback on Valoris Center highlights their proactive and supportive approach to customer support and call center services. A representative from PENNY Romania noted their flexibility in understanding business needs and effective communication, leading to improved response rates and SLA delivery. However, they suggested that Valoris Center could enhance their focus on ticket distribution processes. Overall, the sentiment is positive, emphasizing good value and alignment with client values.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Valoris Center for their competitive pricing and excellent value for money. Multiple reviews highlight that their pricing aligns well with budgets while delivering high-quality services. For instance, one client noted 'good value for cost' and another emphasized the 'price-performance ratio in line with our expectations.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, making Valoris a reliable partner for various business needs.Was this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Fredericton, Canada
Services provided
65% Sales Outsourcing" > 15% Corporate Training & Coaching" > 10% CRM Consulting and SI" > 10% Recruiting" >65% Sales Outsourcing15% Corporate Training & Coaching10% CRM Consulting and SI +1 service10% RecruitingSee all 13 projectsAtlantic Growth Solutions is a company specializing in Telemarketing Services and Outbound Call Center operations, serving as a marketing and sales arm for lead generation in the B2B sector. Reviews indicate a 100% satisfaction rate with their efficient project management and personalized engagement model. Clients appreciate the flexibility and dedication of key personnel, though some suggest additional resources could enhance efficiency.
Reviews mention Detail-oriented
Clients have consistently noted the detail-oriented approach of Atlantic Growth Solutions, particularly highlighting the efficiency and hands-on nature of their project management. One client specifically praised the sales manager for being very detail-oriented during their weekly meetings. This meticulousness has contributed positively to the overall engagement, ensuring that desired outcomes are met in a timely manner. Overall sentiment reflects satisfaction with their attention to detail and adaptability to client needs.-
Call Center Services for Digital Imaging Service
5.0 Jul 12, 2021They’ve performed well — very efficient and hands-on. We have weekly meetings on Google Meet for half an hour. They use this time to report on the work done in the past week. The sales manager hosts the meeting and he’s very detail-oriented.
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Industry Experience
Atlantic Growth Solutions has garnered positive feedback across various industries, including Government, Chemicals & Biotechnology, Consulting, Information Technology, Healthcare, Transportation, Energy & Natural Resources, Consumer Products, and Software. Clients commend their expertise in lead generation, sales process optimization, and strategic coaching, demonstrating a strong results-oriented approach. Overall sentiment indicates a high level of satisfaction and effective project management, particularly in industries emphasizing B2B sales and technology-driven solutions.
Read All ReviewsSelect Industry to see insights
Software Other Industry Chemicals & Biotechnology Information technology Healthcare Transportation Energy & natural resources Consumer Products Consulting GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Atlantic Growth Solutions for delivering strong value relative to their pricing. One client highlighted that their decision to engage was influenced by the company's pricing fitting their budget while providing great value. Another noted that the tailored and insightful advice received exceeded expectations, emphasizing the quality of work relative to the investment. Overall, feedback reflects a positive sentiment regarding cost-effectiveness and the perceived return on investment.Was this helpful?
More responsive than most other service providers
Get in TouchAtlantic Growth Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Dipolog City, Philippines
Services provided
35% Call Center Services" > 35% Back Office Outsourcing" > 10% Content Marketing" > 10% Customer Service Outsourcing" > 10% Sales Outsourcing" >35% Call Center Services35% Back Office Outsourcing10% Content Marketing +2 services10% Customer Service Outsourcing10% Sales OutsourcingSee all 19 projectsOBI Services is a data management and customer support outsourcing company recognized for its accuracy, efficiency, and commitment to quality. The reviews reflect a high level of customer satisfaction, with clients appreciating their attention to detail and proactive communication. Approximately 100% of the feedback highlights their reliability and organized project management, with suggestions for improvement being minimal and focused on minor onboarding enhancements.
8 of 8 reviews are 5 stars$10,000 – $49,000 avg. project costRead 8 Recent ReviewsReviewed 8 times in the past 6 months
Recent reviews of OBI Services reflect a strong overall sentiment, highlighting their exceptional project management and attention to detail. Clients noted significant improvements in data accuracy and efficiency, with one CEO stating, "Their attention to detail and commitment to accuracy made them a reliable partner." Another client appreciated the timely delivery and responsiveness, emphasizing a 40% reduction in response times. Minor suggestions for improvement included onboarding processes and expanding documentation, but these did not detract from the positive experiences reported.Was this helpful?
More responsive than most other service providers
Get in TouchOBI Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
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UndisclosedUndisclosed250 - 999
Services provided
50% Call Center Services" > 20% Back Office Outsourcing" > 20% Customer Service Outsourcing" > 10% Sales Outsourcing" >50% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 32 projectsLEX Reception offers comprehensive Contact Center Services, specializing in Inbound Call Center and Customer Care Services for legal firms. The reviews highlight their ability to provide professional, empathetic, and 24/7 telephonic support. Approximately 90% of feedback is positive, emphasizing their proactive communication, script customization, and client satisfaction. Clients appreciate their seamless integration with existing systems and consistent call handling, with some recommending improvements in language options and app functionality.
26 of 29 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 29 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Immigration Law Firm
5.0 — LEX Reception provides call center services for an immigration law firm. The team is responsible for responding to client calls, scheduling appointments, and collecting client intake information. Read moreWas this helpful?
Industry Experience
LexReception has demonstrated exceptional expertise in the legal industry, providing 24/7 answering services to law firms specializing in various legal matters such as criminal defense, family law, and personal injury. Clients commend their proactive communication, effective call handling, and ability to customize scripts. The overall sentiment is highly positive, highlighting significant improvements in client satisfaction and retention rates. Beyond legal, they have ventured into consulting and IT services, maintaining the same high standards of service and responsiveness.
Read All ReviewsSelect Industry to see insights
Consulting IT Services Hospitality & leisure LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients overwhelmingly express satisfaction with Lex Reception's value for money, noting the affordability of their services, which typically range from $100 to $600 per month depending on usage. Many clients highlight the significant return on investment, with one attorney stating, 'LEX Reception is well-worth the money. You’re going to get a higher ROI.' Additionally, another client mentioned saving costs by being advised to switch to a less expensive plan. Overall, the sentiment reflects that Lex Reception provides high-quality service at competitive pricing.Was this helpful?
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Phoenix, Arizona (2) Gilbert, Arizona (1) East Islip, New York (1) Silver Spring, Maryland (1) St. Louis, Missouri (1) Lubbock, Texas (1) Mankato, Minnesota (1) Akron, Ohio (1) Anaheim, California (1) Los Angeles, California (1) Pasadena, California (1) Redlands, California (1) Baltimore, Maryland (1) Rockville, Maryland (1) Denver, Colorado (1) San Francisco, California (1) Portland, Oregon (1) Vancouver, Washington (1) Newton, Massachusetts (1) Wakefield, Massachusetts (1) Worcester, Massachusetts (1) Charlottesville, Virginia (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Hillsborough, North Carolina (1) Monroe, Louisiana (1) Gold River, California (1) Saint George, South Carolina (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 2 time zones:
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Call Center Services" > 10% Back Office Outsourcing" > 10% Customer Service Outsourcing" > 10% Employer of Record (EOR) Services" > 10% Finance & Accounting Outsourcing (FAO)" > 10% HR Outsourcing" > 10% IT Staff Augmentation" > 10% Recruitment Process Outsourcing" > 10% Sales Outsourcing" > 10% Staffing" >10% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +7 services10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingSee all 22 projectsRemote Team Solutions is a company providing comprehensive call center and customer support services, including phone support and customer care services. Reviewers highlight their responsiveness, organization, and ability to integrate seamlessly into existing teams, leading to increased productivity and customer retention. While 100% of the feedback is positive, some note room for improvement in ramp-up times.
1 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Pest Control Company
5.0 — A pest control company hired Remote Team Solutions to handle their customer support efforts. Their responsibilities include answering our phone calls and responding to customer concerns and needs. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchRemote Team Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$25,000+$50 - $99 / hr10 - 49Willoughby, OH
Services provided
10% Call Center Services" > 70% Sales Outsourcing" > 20% Market Research" >10% Call Center Services70% Sales Outsourcing20% Market ResearchSee all 7 projectsJMS Elite is a company specializing in Contact Center Services, offering expertise in both inbound and outbound call handling. Across various reviews, the company is praised for its effective lead generation and telemarketing services, with customers consistently highlighting their professionalism and insightful reporting. Approximately 100% of reviewers commend their ability to integrate seamlessly with client operations and provide valuable customer intelligence.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of JMS Elite reflect a strong overall sentiment, highlighting their professionalism and effective lead generation strategies. Clients appreciate timely communication and the responsiveness of their team, particularly praising owner John for his involvement. One client emphasized the quality of their business development executives, noting their emotional intelligence and experience. Feedback indicates a collaborative relationship, with JMS Elite being receptive to adjustments based on client needs, establishing them as a trusted partner in achieving business objectives.Was this helpful?
4 of 4 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Outreach & Lead Prospecting for Software & Sensors Co
5.0 — A software and sensors company partners with JMS Elite to conduct customer outreach. Using contact lists and talking points, JMS Elite calls potential customers, identifies leads, and schedules Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised JMS Elite for their value for money, noting that their investment yields significant returns. One client mentioned spending $50–$65 per hour, highlighting that this investment 'really pays off' by doubling their active pipeline. Another client, with an investment of $120,000, reported record growth attributed to JMS Elite's efforts. Overall, the sentiment reflects satisfaction with the pricing structure and the quality of service provided.Was this helpful?
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UndisclosedUndisclosed10 - 49King of Prussia, PA
Services provided
50% Call Center Services" > 20% Customer Service Outsourcing" > 15% Back Office Outsourcing" > 15% Sales Outsourcing" >50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% Sales OutsourcingSee all 50 projectsSpecialty Answering Service is a Contact Center Services provider offering Call Handling and Customer Support Services, specializing in Inbound and Outbound Call Center operations. Overall, 87.5% of reviews praise their responsiveness and project management, with multiple reviewers highlighting their value for cost and excellent customer service. However, 12.5% noted areas like communication skills needing improvement.
Reviews mention Reasonable pricing
Clients have expressed positive sentiments regarding Specialty Answering Service's reasonable pricing. One reviewer noted that the pricing fits their budget and represents good value for the cost. Additionally, the competitive pricing was highlighted as a key reason for selecting the service over others. Overall, the feedback indicates satisfaction with the affordability of their offerings, reinforcing their reputation for providing cost-effective solutions.-
Outsourced Customer Service for Vehicle Charger Manufacturer
5.0 Nov 12, 2024We’re saving significantly on call center costs compared to hiring additional staff for 24/7 support. Call center service with native U.S. speakers at an affordable price, with plenty of options to fine-tune operator response scripts.
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24 of 37 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 37 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Real Estate Company
5.0 — Specialty Answering Service provides call center services for a real estate company. The team handles incoming calls from various marketing initiatives, gathers information, and filters calls for Read moreWas this helpful?
Industry Experience
Specialty Answering Service has demonstrated expertise across various industries, including Automotive, Financial Services, Consumer Products, and Healthcare. Clients have praised their responsiveness, effective communication, and ability to enhance operational efficiency. Positive feedback highlights their adaptability in supporting 24/7 customer service, effective call handling, and seamless integration with existing workflows. Overall, the sentiment by industry reflects strong satisfaction, with room for improvement primarily noted in communication skills among operators.
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Automotive Consumer products & services Other Industry Financial services Healthcare Telecommunications Business services Chemicals & Biotechnology Transportation Legal Utilities Advertising & marketing Information technology IT Services Hospitality & leisure Manufacturing Consumer Products Arts, entertainment & music Other industries Real estateWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+$150 - $199 / hr10 - 49Iowa City, IA
Services provided
35% Social Media Marketing" > 20% Marketing Strategy" > 20% Sales Outsourcing" > 15% Email Marketing" > 10% Direct Marketing" >35% Social Media Marketing20% Marketing Strategy20% Sales Outsourcing +2 services15% Email Marketing10% Direct MarketingSee all 20 projectsUptown Creation is a LinkedIn marketing agency specializing in LinkedIn outreach, content creation, and lead generation. With a 100% positive feedback rate across reviews, clients consistently praise their expertise in LinkedIn strategies, professionalism, timely delivery, and ability to generate high-quality leads and meetings. Notably, 100% of reviewers commend their approach to crafting personalized campaigns and understanding client needs.
Reviews mention Knowledgeable
Clients consistently highlight Uptown Creation's exceptional knowledge of LinkedIn as a key factor in their success. One client noted, "Their deep knowledge of LinkedIn is the most impressive part," while another mentioned, "Their knowledge of LinkedIn as a platform is unmatched." Overall, the sentiment surrounding their expertise is overwhelmingly positive, with clients expressing confidence in their ability to generate leads and improve outreach strategies through their profound understanding of the platform.-
LinkedIn Outreach Services for Software Company
5.0 Aug 5, 2024The knowledge of LinkedIn as a platform is unmatched. They are proactive with communications and provide valuable insight when necessary. Feels like a partnership which is good.
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LinkedIn Outreach Services for IT Company
5.0 Aug 5, 2024Their knowledge of LinkedIn is unmatched. It's now extremely clear that LinkedIn is more nuanced than any other outreach platform and it's worth hiring experts for it. If you want LinkedIn to work for you to generate new revenue, then hire Uptown.
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LinkedIn Marketing for Customer Contact Solutions Provider
5.0 Jul 3, 2024The team was great—very responsive and extremely knowledgeable. They consistently meet expectations but also take the time to learn about our business, who we want to get in touch with, and provide additional guidance. We even tested Uptown Creation's messaging with our internal email campaigns.
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Lead Generation for Financial Services Co
5.0 Feb 9, 2024Their knowledge, passion and work ethic around providing top-notch service was evident from our very first conversation. The Uptown team invested tremendous effort into understanding my business, crafting personalized outreach, and identifying quality connections week after week. Their focus on continuous optimization in order to deliver ever-improving results for clients is truly impressive.
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LinkedIn Marketing for Staffing & Recruiting Company
5.0 Jul 26, 2025The most impressive aspect of Uptown Creation is their deep knowledge of LinkedIn. It's why we chose to work with them. They are truly masters.
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Industry Experience
Uptown Creation has garnered positive feedback across various industries including Advertising & Marketing, Business Services, Financial Services, IT Services, Healthcare, and more. Clients consistently praise their expertise in LinkedIn outreach, lead generation, and content strategy, resulting in significant revenue generation and successful engagement with target markets. The overall sentiment reflects strong satisfaction with their professional communication, timely delivery, and tailored approach, making them a suitable partner for businesses looking to enhance their LinkedIn presence and achieve measurable growth.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Business services Financial services Information technology Healthcare Research Software Consumer Products Consulting Real estate IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Uptown Creation's exceptional value for money, emphasizing their competitive pricing and impressive results. For instance, one client noted, "Good value for cost" and reported generating over $700,000 in pipeline, while another stated, "Pricing fit our budget" and achieved a 12X ROI. Overall sentiment reflects satisfaction with the quality of service relative to cost, reinforcing Uptown Creation's reputation as a cost-effective partner in lead generation and LinkedIn outreach.Was this helpful?
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New York City, New York (2) Miami, Florida (2) San Diego, California (2) Laguna Beach, California (1) Chicago, Illinois (1) Des Moines, Iowa (1) Fort Lauderdale, Florida (1) Newport Beach, California (1) Tampa, Florida (1) Phoenix, Arizona (1) Seattle, Washington (1) Boston, Massachusetts (1) Cumming, Georgia (1) Eatontown, New Jersey (1) Orange County, California (1)This provider is fluent in 1 language:
- English
This provider is available in 16 time zones:
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
- Alaska Standard Time (AKST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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$1,000+$25 - $49 / hr10 - 49Countesthorpe, England
Services provided
25% Call Center Services" > 25% Sales Outsourcing" > 25% Social Media Marketing" > 10% Other Marketing" > 10% Web Design" > 5% Business Consulting" >25% Call Center Services25% Sales Outsourcing25% Social Media Marketing +3 services10% Other Marketing10% Web Design5% Business ConsultingSee all 45 projectsParagon Sales Solutions is a company specializing in telemarketing services, including inbound and outbound call center operations, customer support services, and lead generation. Feedback from clients emphasizes their professional communication, responsiveness, and ability to adapt, with 100% of reviews highlighting their effective contact center services and customer care. Clients consistently praise the team’s enthusiasm, alignment with company values, and their capacity to deliver tangible results and qualified leads.
Reviews mention Customized support
Clients have expressed high satisfaction with the customized support provided by Paragon Sales Solutions. One client noted the impressive communication and responsiveness, stating that nothing was too much trouble and that they were kept informed throughout the campaign. Another highlighted the thoroughness in understanding specific needs before proceeding, which ensured a tailored approach. Overall, the sentiment reflects a strong appreciation for the company's dedication to delivering personalized service and effective project management.-
Telemarketing Services for Nonprofit Sports Agency
4.5 Jun 14, 2021The project was very much a case of them wanting to help, and they showed their socially responsible side as well from our viewpoint in understanding that we couldn’t pay their full rate. They always kept me in the loop when there was interest from the people they spoke to. Another impressive thing was that they had everything ready to start the campaign within 48–72 hours. Try to be as thorough upfront because they will tailor-make the campaign pretty much exactly as you want it.
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11 of 14 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 14 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales Outsourcing for Energy Consultancy
5.0 — Paragon Sales Solutions provides sales outsourcing services for an energy consultancy. The goal is to generate new warm opportunities through outbound calling and book meetings with the client's Read moreWas this helpful?
Industry Experience
Paragon Sales Solutions has demonstrated expertise across various industries, including Education, Supply Chain, Logistics, Insurance, and Arts. Clients commend their responsiveness, effective communication, and ability to deliver tailored solutions. Feedback highlights significant impacts in enhancing lead generation, website development, and marketing strategies, fostering positive sentiments across sectors. Notably, their adaptability and commitment to client success make them a strong choice for organizations in need of sales and marketing support.
Read All ReviewsSelect Industry to see insights
Energy & natural resources Design Education Financial services Software Insurance Arts, entertainment & music Environmental Services Consulting Construction Business services Manufacturing Retail Research Other Industry Legal Advertising & marketing Consumer Products Wellness & Fitness IT Services Beauty & Cosmetics Sports Automotive Nonprofit Healthcare Media Real estate Supply Chain, Logistics, and TransportWas this helpful?
More responsive than most other service providers
Get in TouchParagon Sales Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Undisclosed$50 - $99 / hr50 - 249Bogart, GA
Services provided
45% Demand Generation Marketing" > 45% Sales Outsourcing" > 10% Marketing Strategy" >45% Demand Generation Marketing45% Sales Outsourcing10% Marketing StrategySee all 3 projectsTeleNet Marketing Solutions is a specialized lead generation and sales development company. They consistently receive positive feedback for their project management, expertise in understanding client products, and ability to generate qualified leads, with approximately 20% classified as high-quality. Clients praise their professionalism and efficiency, noting that TeleNet Marketing Solutions often exceeds expectations in terms of productivity and deliverables. There are no significant areas for improvement mentioned.
1 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of TeleNet Marketing Solutions reflect a consistently positive sentiment, highlighting their exceptional project management and lead generation capabilities. Clients praised their organized onboarding process and strong communication, noting specific successes such as identifying over 250 stakeholders and exceeding meeting booking targets by 25%. Reviewers emphasized the team's deep expertise and adaptability, with one client stating they were 'blown away' by productivity levels. Overall, clients expressed satisfaction with the outcomes and the professional, efficient service provided.Was this helpful?
Industry Experience
TeleNet Marketing Solutions has demonstrated expertise across the manufacturing, information technology, and financial services industries. Clients commend their lead generation, appointment setting, and sales development capabilities, highlighting strengths in responsiveness, project management, and flexibility. Overall sentiment is highly positive, with significant measurable outcomes reported, such as increased qualified opportunities and effective outreach. This suggests that TeleNet is particularly well-suited for companies seeking to enhance their sales pipelines and demand generation efforts in these sectors.
Read All ReviewsSelect Industry to see insights
Financial services Manufacturing Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with TeleNet Marketing Solutions' cost-effectiveness and overall value. One client highlighted that their pricing fit well within their budget, while another noted that TeleNet consistently underpromises and overdelivers, ensuring substantial returns on investment. Feedback indicates that the company not only meets but often exceeds expectations, providing high-quality leads and effective project management, which reinforces their reputation for delivering excellent value for money.Was this helpful?
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This provider is fluent in 3 languages:
- English
- French
- Spanish
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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Undisclosed< $25 / hr50 - 249
Services provided
40% Call Center Services" > 40% Back Office Outsourcing" > 20% Customer Service Outsourcing" >40% Call Center Services40% Back Office Outsourcing20% Customer Service OutsourcingSee all 6 projectsAdentcom Contact Center & BPO is a professional contact center service provider specializing in inbound and outbound call center services, customer support, and telemarketing services. The company is highly regarded for its responsive communication, adaptability, and alignment with client values, with 100% of reviewers praising their professionalism and project management. Clients consistently report high satisfaction with Adentcom’s ability to deliver results effectively.
0 of 1 reviews is 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Adentcom Contact Center & BPO indicate a strong client satisfaction, highlighting their responsiveness and alignment with client values. A President from Auxillium noted their effectiveness in managing inbound/outbound tasks and data entry, praising their commitment to success and efficiency. The client emphasized the importance of maintaining a close partnership over time. Overall, feedback reflects a positive sentiment towards their project management and communication capabilities.Was this helpful?
3 of 4 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Back-Office Outsourcing & Call Center Services for BPO Firm
4.5 — Adentcom Contact Center & BPO provides back-office outsourcing and call center services for a BPO firm. They manage inbound and outbound calls, data entry, and job applicant screening for tax Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Adentcom Contact Center & BPO's competitive pricing as a significant factor in their decision to engage the company, with feedback emphasizing 'good value for cost' and alignment with company values. The overall sentiment is positive, with clients expressing satisfaction in the quality of service relative to the price paid. Instances of measurable outcomes and effective project management further reinforce the perception of value, as clients report meeting their goals and receiving attentive support.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
10% Call Center Services" > 50% Back Office Outsourcing" > 30% Customer Service Outsourcing" > 10% Sales Outsourcing" >10% Call Center Services50% Back Office Outsourcing30% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 33 projectsUassist.ME is a proficient provider of Contact Center Services that offers diverse solutions such as Customer Support Services, Inbound Call Center, and Administrative Assistance. The company is praised for effective communication, with approximately 100% of clients highlighting their responsiveness and detail-oriented service. Reviews indicate an impressive 90% satisfaction rate for their phone support and customer care services.
Industry Experience
Uassist.ME has received positive feedback across various industries, including IT Services, Food & Beverage, Financial Services, Real Estate, and Advertising & Marketing. Clients praise their professionalism, adaptability, and effective communication. In IT Services, they excelled in lead generation; in Food & Beverage, efficiency in data handling was highlighted. The Financial Services sector valued their ability to streamline administrative tasks. Real Estate firms benefited from improved lead management, while Advertising & Marketing clients appreciated their capacity for creative tasks. Overall sentiment indicates Uassist.ME is a reliable partner across these sectors.
Read All ReviewsSelect Industry to see insights
Food & Beverage Financial services Real estate Advertising & marketing Healthcare Media Environmental Services Information technology Consumer Products Food & Beverages Legal Construction Other Industry IT Services ContractingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Uassist.ME as a cost-effective solution providing significant value for money. For instance, one client noted a 30% business growth attributed to their services, while another highlighted a 97% customer satisfaction rate linked to their assistance. Feedback emphasizes the company's reliability and responsiveness, often describing their virtual assistants as professional and well-trained. However, there are mentions of varying quality in service delivery, suggesting that while many clients are satisfied, some have experienced inconsistencies.Was this helpful?
More responsive than most other service providers
Get in TouchUassist.ME is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$50,000+Undisclosed1,000 - 9,999American Fork, UT
Services provided
20% Call Center Services" > 20% Back Office Outsourcing" > 20% Customer Service Outsourcing" > 15% Finance & Accounting Outsourcing (FAO)" > 10% Content Moderation Services" > 10% Data Annotation Services" > 5% HR Outsourcing" >20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingSee all 3 projectsROI CX Solutions is a Customer Service Center specializing in Contact Center Services, including Inbound and Outbound Call Handling. The company consistently receives positive feedback, with 100% of reviewers highlighting their professionalism, responsiveness, and efficiency. Clients commend their ability to enhance call performance, flexibility, and cost efficiency, making ROI CX Solutions a valuable partner for businesses seeking reliable Customer Support Services.
Reviews mention Timely
The sentiment regarding timeliness in the reviews for ROI CX Solutions is overwhelmingly positive. Clients noted that the company consistently delivers on time, effectively managing call volumes and staffing needs. One client emphasized their responsiveness to issues, while another highlighted that new hires were delivered punctually. Overall, the feedback reflects a strong appreciation for ROI CX Solutions' commitment to timely service and project management.-
Call Center Services for Medical Marijuana Co
4.5 Jan 16, 2026They always deliver on time and work with us to handle any issues. We communicate via virtual meetings.
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Staffing & Call Center Services for Event Company
5.0 Jan 16, 2026They delivered their new hires on time. Their flexibility and willingness to work on anything we need have been impressive.
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1 of 2 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Medical Marijuana Co
4.5 — ROI CX Solutions manages a medical marijuana company's call center. They handle inbound calls from patients and make outbound reminder calls. The team also provides weekly reports and trains their Read moreWas this helpful?
Industry Experience
ROI CX Solutions has demonstrated expertise across the Medical, Hospitality & Leisure, and Retail industries. In the Medical sector, they excelled in managing call centers, enhancing patient experience, and operational efficiency. The Hospitality industry praised their flexibility and cost-effectiveness, while the Retail sector valued their responsiveness and problem-resolution capabilities. Overall, feedback indicates strong performance, professionalism, and a client-centric approach, making ROI CX Solutions a suitable partner across these diverse fields.
Read All ReviewsSelect Industry to see insights
Medical Hospitality & leisure RetailWas this helpful?
More responsive than most other service providers
Get in TouchROI CX Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Sacramento, CA
Services provided
30% Back Office Outsourcing" > 30% Customer Service Outsourcing" > 25% Sales Outsourcing" > 15% Finance & Accounting Outsourcing (FAO)" >30% Back Office Outsourcing30% Customer Service Outsourcing25% Sales Outsourcing +1 service15% Finance & Accounting Outsourcing (FAO)See all 5 projectsMyOutDesk is a Contact Center Services provider excelling in Customer Support Services and Call Handling for various industries. The company received overwhelmingly positive feedback for their quality candidates and efficient project management, with no areas for improvement mentioned. Approximately 100% of reviews highlight their speed and ability to meet staffing needs effectively.
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for Hotel Company
5.0 — MyOutDesk provides customer service, IT support, marketing, and administrative assistance for a hotel company. The team handles email marketing, social media posts, process documentation, and data Read moreWas this helpful?
Industry Experience
MyOutDesk has garnered positive feedback across various industries, including Education, Financial Services, Hospitality & Leisure, and Fitness. Clients highlight their strengths in providing reliable virtual assistance, effective communication, and quick staffing solutions. In Education, they support administrative tasks for in-home services. In Financial Services, their virtual assistants enhance efficiency by handling repetitive tasks. In Hospitality, they streamline operations and customer service, while in Fitness, they assist with administrative duties. Overall, their expertise makes them a strong fit, particularly for businesses requiring administrative and operational support.
Read All ReviewsSelect Industry to see insights
Education Other Industry Hospitality & leisure Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with MyOutDesk's cost-effectiveness and overall value for money. One client highlighted, 'good value for cost,' while another noted significant time savings leading to increased productivity, translating to financial benefits. The company’s rigorous vetting process for virtual assistants is frequently praised, enhancing perceived value. Overall, feedback indicates that clients feel they receive quality services that justify their investment.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Zagreb, Croatia
Services provided
40% Call Center Services" > 40% CRM Consulting and SI" > 10% Back Office Outsourcing" > 10% Customer Service Outsourcing" >40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
Reviews mention Unique expertise
Clients consistently highlight Significo's unique expertise and dedication to service. The Director of INA d.d. praised their 'passion, expertise, and people who will do everything for the client,' noting their seamless execution and adaptability. Similarly, a board member from Grand Auto d.o.o. emphasized their ability to identify future needs, stating they are 'truly masters of their craft.' Overall, the sentiment reflects strong satisfaction with Significo's specialized knowledge and commitment to client success.-
Customer Support Services for Oil & Gas Company
5.0 Feb 15, 2024The most impressive thing about this company is their passion, expertise and people who will do everything for the client. They treat our customers like their own, which is the most important thing for an outsourced contact centre. Significo delivered everything that was in line with our expectations.
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Customer Support Services for Car Dealer
5.0 Dec 6, 2023Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. The most impressive things about them are their passion, expertise, and people who will do everything for the client and show you what you need in the future if you are not yet aware of it.
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3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
Read All ReviewsSelect Industry to see insights
Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
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We evaluate service providers using a structured methodology that combines:
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Contact Center Outsourcing Service Providers
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$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Learn more" > Ability to deliver
40/40.020/20 Reviews" > 10/10 Clients & Experience" > 10/10 Market Presence" > 0 Other" >20/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services" > 70% Sales Outsourcing" > 20% Other" >10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Denver, CO
Learn more" > Ability to deliver
40/40.020/20 Reviews" > 10/10 Clients & Experience" > 10/10 Market Presence" > 0 Other" >20/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services" > 70% Sales Outsourcing" > 20% Other" >10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Learn more" > Ability to deliver
39.5/40.019.8/20 Reviews" > 10/10 Clients & Experience" > 9.7/10 Market Presence" > 0.5 Other" >19.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Sales Outsourcing" > 25% Other" >75% Sales Outsourcing25% Other -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Learn more" > Ability to deliver
39.5/40.020/20 Reviews" > 10/10 Clients & Experience" > 9.5/10 Market Presence" > 0.5 Other" >20/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Call Center Services" > 80% Sales Outsourcing" > 10% Other" >10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Learn more" > Ability to deliver
39.4/40.020/20 Reviews" > 9.6/10 Clients & Experience" > 9.8/10 Market Presence" > 0.6 Other" >20/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
25% Call Center Services" > 75% Other" >25% Call Center Services75% Other -
$1,000+< $25 / hr50 - 249Ed, Sweden
Learn more" > Ability to deliver
38.9/40.019.8/20 Reviews" > 10/10 Clients & Experience" > 9.2/10 Market Presence" > 1.1 Other" >19.8/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
10% Call Center Services" > 80% Sales Outsourcing" > 10% Other" >10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Learn more" > Ability to deliver
38.6/40.020/20 Reviews" > 10/10 Clients & Experience" > 8.6/10 Market Presence" > 1.4 Other" >20/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
10% Call Center Services" > 75% Sales Outsourcing" > 15% Other" >10% Call Center Services75% Sales Outsourcing15% Other -
$1,000+< $25 / hr50 - 249Dover, DE
Learn more" > Ability to deliver
37.9/40.020/20 Reviews" > 10/10 Clients & Experience" > 7.9/10 Market Presence" > 2.1 Other" >20/20 Reviews10/10 Clients & Experience7.9/10 Market PresenceService focus
10% Call Center Services" > 80% Sales Outsourcing" > 10% Other" >10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Learn more" > Ability to deliver
39.6/40.020/20 Reviews" > 10/10 Clients & Experience" > 9.6/10 Market Presence" > 0.4 Other" >20/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services" > 10% Sales Outsourcing" > 80% Other" >10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Learn more" > Ability to deliver
37.5/40.018.6/20 Reviews" > 9.4/10 Clients & Experience" > 9.5/10 Market Presence" > 2.5 Other" >18.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services" > 10% Sales Outsourcing" > 70% Other" >20% Call Center Services10% Sales Outsourcing70% Other -
$1,000+$100 - $149 / hr10 - 49Horsham , England
Learn more" > Ability to deliver
37.4/40.017.8/20 Reviews" > 10/10 Clients & Experience" > 9.6/10 Market Presence" > 2.6 Other" >17.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services" > 90% Sales Outsourcing" >10% Call Center Services90% Sales Outsourcing -
$5,000+Undisclosed50 - 249Boca Raton, FL
Learn more" > Ability to deliver
37.2/40.017.6/20 Reviews" > 10/10 Clients & Experience" > 9.6/10 Market Presence" > 2.8 Other" >17.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services" > 80% Sales Outsourcing" > 10% Other" >10% Call Center Services80% Sales Outsourcing10% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Learn more" > Ability to deliver
36.9/40.018.4/20 Reviews" > 10/10 Clients & Experience" > 8.5/10 Market Presence" > 3.1 Other" >18.4/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
30% Call Center Services" > 20% Sales Outsourcing" > 50% Other" >30% Call Center Services20% Sales Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Learn more" > Ability to deliver
36.9/40.018/20 Reviews" > 9.8/10 Clients & Experience" > 9.1/10 Market Presence" > 3.1 Other" >18/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services" > 75% Sales Outsourcing" > 15% Other" >10% Call Center Services75% Sales Outsourcing15% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Learn more" > Ability to deliver
38.9/40.020/20 Reviews" > 10/10 Clients & Experience" > 8.9/10 Market Presence" > 1.1 Other" >20/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services" > 10% Sales Outsourcing" > 80% Other" >10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+$50 - $99 / hr10 - 49Olympia, WA
Learn more" > Ability to deliver
36.8/40.019/20 Reviews" > 10/10 Clients & Experience" > 7.8/10 Market Presence" > 3.2 Other" >19/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
10% Call Center Services" > 70% Sales Outsourcing" > 20% Other" >10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+Undisclosed1,000 - 9,999London, England
Learn more" > Ability to deliver
36.2/40.020/20 Reviews" > 10/10 Clients & Experience" > 6.2/10 Market Presence" > 3.8 Other" >20/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services" > 80% Sales Outsourcing" > 10% Other" >10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Learn more" > Ability to deliver
39.7/40.019.8/20 Reviews" > 10/10 Clients & Experience" > 9.9/10 Market Presence" > 0.3 Other" >19.8/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% Call Center Services" > 10% Sales Outsourcing" > 80% Other" >10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Learn more" > Ability to deliver
35.5/40.016.4/20 Reviews" > 10/10 Clients & Experience" > 9.1/10 Market Presence" > 4.5 Other" >16.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
45% Call Center Services" > 15% Sales Outsourcing" > 40% Other" >45% Call Center Services15% Sales Outsourcing40% Other -
$1,000+< $25 / hr250 - 999Warszawa, Poland
Learn more" > Ability to deliver
36.4/40.016.8/20 Reviews" > 10/10 Clients & Experience" > 9.6/10 Market Presence" > 3.6 Other" >16.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% Call Center Services" > 70% Other" >30% Call Center Services70% Other -
$1,000+Undisclosed10 - 49Langley, Canada
Learn more" > Ability to deliver
35.5/40.017.2/20 Reviews" > 9.1/10 Clients & Experience" > 9.2/10 Market Presence" > 4.5 Other" >17.2/20 Reviews9.1/10 Clients & Experience9.2/10 Market PresenceService focus
80% Sales Outsourcing" > 20% Other" >80% Sales Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Learn more" > Ability to deliver
35.4/40.016.6/20 Reviews" > 9.5/10 Clients & Experience" > 9.3/10 Market Presence" > 4.6 Other" >16.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services" > 15% Sales Outsourcing" > 40% Other" >45% Call Center Services15% Sales Outsourcing40% Other -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Learn more" > Ability to deliver
35.2/40.015.6/20 Reviews" > 10/10 Clients & Experience" > 9.6/10 Market Presence" > 4.8 Other" >15.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Sales Outsourcing" > 30% Other" >70% Sales Outsourcing30% Other -
$5,000+$25 - $49 / hr2 - 9Kyiv, Ukraine
Learn more" > Ability to deliver
35/40.018.2/20 Reviews" > 10/10 Clients & Experience" > 6.8/10 Market Presence" > 5 Other" >18.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
90% Sales Outsourcing" > 10% Other" >90% Sales Outsourcing10% Other -
$25,000+Undisclosed50 - 249Toronto, Canada
Learn more" > Ability to deliver
34.8/40.017.4/20 Reviews" > 9.8/10 Clients & Experience" > 7.5/10 Market Presence" > 5.2 Other" >17.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
15% Call Center Services" > 70% Sales Outsourcing" > 15% Other" >15% Call Center Services70% Sales Outsourcing15% Other -
UndisclosedUndisclosed250 - 999Los Altos, CA
Learn more" > Ability to deliver
34.8/40.018.2/20 Reviews" > 8.3/10 Clients & Experience" > 8.2/10 Market Presence" > 5.2 Other" >18.2/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services" > 10% Sales Outsourcing" > 40% Other" >50% Call Center Services10% Sales Outsourcing40% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Learn more" > Ability to deliver
38.7/40.020/20 Reviews" > 10/10 Clients & Experience" > 8.7/10 Market Presence" > 1.3 Other" >20/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services" > 80% Other" >20% Call Center Services80% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Learn more" > Ability to deliver
36.7/40.017/20 Reviews" > 10/10 Clients & Experience" > 9.7/10 Market Presence" > 3.3 Other" >17/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services" > 80% Other" >20% Call Center Services80% Other -
$5,000+$150 - $199 / hr10 - 49Calgary, Canada
Learn more" > Ability to deliver
34.7/40.016.4/20 Reviews" > 10/10 Clients & Experience" > 8.3/10 Market Presence" > 5.3 Other" >16.4/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
100% Sales Outsourcing" >100% Sales Outsourcing -
$1,000+< $25 / hr2 - 9Kyiv, Ukraine
Learn more" > Ability to deliver
34.7/40.016/20 Reviews" > 9.9/10 Clients & Experience" > 8.8/10 Market Presence" > 5.4 Other" >16/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
80% Sales Outsourcing" > 20% Other" >80% Sales Outsourcing20% Other
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