JP5360909B2 - Cooking instruction notification system, cooking instruction management device, method and program thereof - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To give a proper cooking instruction in consideration of abilities or the like different among respective individuals. <P>SOLUTION: A cooking instruction management device for transmitting an order accepted from the outside to terminals for giving cooking instructions is provided with a commodity master where a first table with which terminals for giving cooking instructions as transmission destinations are registered per ordered item, a second table with which employees are registered per terminal for giving cooking instructions, and a third table with which languages understandable to employees are registered per employee are recorded. The device specifies a terminal for giving cooking instructions as a transmission destination by referring to contents of the accepted order and the first table, extracts an employee registered for the specified terminal for giving cooking instructions by referring to the second table, selects a language understandable to the employee extracted by referring to the third table as a language for use in cooking instructions, and transmits cooking instructions prepared in the selected language to the terminal for giving cooking instructions. <P>COPYRIGHT: (C)2012,JPO&amp;INPIT

Description

  The present invention relates to a cooking instruction to a cooking instruction terminal installed in a cooking area of an order entry system in a restaurant or the like.

  In restaurants that handle restaurants such as restaurants (for example, restaurants, taverns, fast food restaurants, karaoke, etc.), it is common for a customer service representative to receive an order from a customer and convey the order to the cook in charge at the kitchen. Has been done. Here, when an order is transmitted, a method of filling in a predetermined slip or the like has been used. However, in recent years, an order entry system has been built in a store and an order is transmitted by this system. ing.

  Here, as an example of an order entry system, a customer service representative inputs a customer's order to a mobile terminal, and the input order is for a terminal installed in a kitchen so that the cook can recognize it. To communicate. Then, the person in charge of cooking can know the contents of the order by referring to the terminal installed in the kitchen. In addition, the customer service representative does not input the customer's order to the mobile terminal, but the customer himself / herself inputs to the customer desktop terminal.

  An example of a technique related to such an order entry system is described in the following patent document.

  The cooking instruction terminal in the order entry system described in Patent Literature 1 notifies the employee that a cooking instruction has been generated by generating a sound when receiving cooking instruction data from the controller.

  In addition, in large-scale stores where the types of food items to be provided to customers can be classified, such as Japanese foods and Western foods, Chinese foods have been devised to change the output location of cooking instructions for each type of food items ( For example, see Patent Document 2).

  In addition, there is a technique of notifying employees and customers by changing the buzzer sound that notifies completion of cooking for each item (see, for example, Patent Documents 3 to 9). These technologies change the buzzer and sound source for each cooking and notify the user, or change the sound source for each item or work, not for each employee. .

  There are other technologies related to the order entry system that can confirm the input of the order terminal using voice data (for example, see Patent Documents 10 and 11), but the sound source is changed for each item. It does not change the sound source for each employee.

JP 2002-7540 A JP 2007-183850 A Japanese Patent Laid-Open No. 2001-125979 JP 2005-228175 A JP 2001-126150 A JP 2001-128203 A JP 2001-134847 A Japanese Patent Laid-Open No. 2001-134843 JP 2001-134848 A JP 2008-27347 A JP 2008-65636 A

  However, the general cooking instructions as described above are not appropriate for employees in the cooking area.

  This is because it was impossible to give a cooking instruction in consideration of this point even though abilities such as an understandable language and a proficiency level were different for each employee.

  Therefore, an object of the present invention is to provide a cooking instruction notification system, a cooking instruction management apparatus, a method thereof, and a program thereof capable of giving an appropriate cooking instruction considering different abilities and the like for each employee. .

According to the first aspect of the present invention, in the cooking instruction management apparatus that transmits an order received from the outside to a terminal that performs a cooking instruction, the cooking instruction to be a transmission destination is performed for each ordered item. A first table in which terminals are registered, a second table in which employees are registered for each terminal that performs the cooking instruction, and a third table in which languages understandable for each employee are registered are recorded. And a terminal that provides a product master in which a certain language is registered as a basic language, and performs the cooking instruction to be transmitted by referring to the contents of the received order and the first table. The employee registered in the terminal that performs the specified cooking instruction is extracted by specifying and referring to the second table, and the extracted employee is identified by referring to the third table. Possible language selected as the language to be used for cooking instruction, wherein in addition to the language described above selected if a different language from the language selected as the language to be used for cooking instruction and the base language, the cooking instruction also the base language There is provided a cooking instruction management device characterized in that the cooking instruction is further selected as a language used for the cooking instruction, and a cooking instruction created in the language selected as the language used for the cooking instruction is transmitted to a terminal that performs the cooking instruction.

  According to a second aspect of the present invention, in a cooking instruction notification system comprising: a cooking instruction management device that transmits an order received from outside to a terminal that performs a cooking instruction; and a terminal that performs the cooking instruction. The cooking instruction management device is the cooking instruction management device according to the first aspect of the present invention, and the terminal that performs the cooking instruction outputs at least the content of the cooking instruction transmitted from the cooking instruction management device as a voice. A cooking instruction notification system characterized by the above is provided.

According to a third aspect of the present invention, in a cooking instruction management program incorporated in a cooking instruction management apparatus that transmits an order received from the outside to a terminal that gives a cooking instruction, A first table in which terminals for performing the cooking instructions to be registered are registered, a second table in which employees are registered for each terminal performing the cooking instructions, and a third language in which languages understandable for each of the employees are registered. And a product master in which a certain language is registered as a basic language, and should be a transmission destination by referring to the contents of the accepted order and the first table. Identifies a terminal that performs the cooking instruction, extracts employees registered in the terminal that performs the identified cooking instruction by referring to the second table, and refers to the third table Select a language employees who said extracted by Rukoto is used for cooking instruction to understandable language, the language the selected language as the language used in the cooking instruction to said selected if a different language from that of the base language In addition to this, the basic language is further selected as the language used for the cooking instruction, and the cooking instruction created by the language selected as the language used for the cooking instruction is transmitted to the terminal that performs the cooking instruction. A cooking instruction management program is provided which is characterized by causing a computer to function.

According to a fourth aspect of the present invention, there is provided a cooking instruction notification method in a system having a cooking instruction management device that transmits an order received from the outside to a terminal that performs a cooking instruction, and a terminal that performs the cooking instruction. The cooking instruction management device registers a first table that registers a terminal that performs the cooking instruction to be a transmission destination for each ordered item, and registers an employee for each terminal that performs the cooking instruction. Preparing a product master in which a second table and a third table in which languages understandable for each employee are registered are recorded and a certain language is registered as a basic language ; By referring to the contents of the received order and the first table, a terminal that performs the cooking instruction to be a transmission destination is specified, and the specified adjustment is performed by referring to the second table. Extract the employees that are registered in the terminal for instructing employees that the extracted is selected as the language to be used for cooking instruction to understandable language by referring to the third table, used in the cooking instructions When the language selected as the language is different from the basic language, in addition to the selected language, the basic language is further selected as the language used for the cooking instruction, and the language selected as the language used for the cooking instruction been a cooking instruction created by, and a step of transmitting to the terminal addressed to performing the cooking instruction, the terminal performs the cooking instruction to output the contents of the cooking instruction management device transmitted from cooking instruction A cooking instruction notification method comprising steps is provided.

  According to the present invention, since the cooking instruction to the cooking instruction terminal installed in the cooking area of the order entry system is performed based on the employee registration data, an appropriate cooking instruction considering different abilities for each employee Can be performed.

It is a figure showing the fundamental composition for explaining the outline of the embodiment of the present invention. It is a figure showing the basic composition of the embodiment of the present invention. It is a figure showing the specific example of the goods master in embodiment of this invention. It is a figure showing the specific example of the cooking instruction data in embodiment of this invention. It is a figure showing the specific example of the cooking instruction | indication terminal in embodiment of this invention. It is a figure showing the basic composition of the 1st embodiment of the present invention. It is a figure showing the basic composition of the controller in a 1st embodiment of the present invention. It is a figure showing the basic composition of the cooking directions terminal in a 1st embodiment of the present invention. It is a figure showing the basic composition of the cooking directions data creation part in a 1st embodiment of the present invention. It is a figure showing the basic composition of the cooking directions data analysis part in a 1st embodiment of the present invention. It is a figure showing description of the symbol in the flowchart for showing the basic operation | movement of the 1st Embodiment of this invention. It is a flowchart (1/2) for showing the basic operation | movement of the 1st Embodiment of this invention. It is a flowchart (2/2) for showing the basic operation | movement of the 1st Embodiment of this invention. It is a figure showing the specific example of the table 2 in the 2nd and 3rd embodiment of this invention. It is a figure showing the specific example of the table 3 in the 2nd and 3rd embodiment of this invention. It is a figure showing the specific example of the display in the 2nd Embodiment of this invention, and printing. It is a figure showing the specific example of the basic language table in the 3rd Embodiment of this invention. It is a figure showing the specific example of the display in the 3rd Embodiment of this invention, and printing. It is a figure showing the modification of each embodiment in this invention. It is a figure showing the modification of the goods master of each embodiment in the present invention. It is a figure showing the modification of each embodiment in this invention.

  First, an outline of an embodiment of the present invention will be described with reference to FIG.

  In the embodiment of the present invention, when the cooking instruction data 102 is created by the controller 100, the cooking items in the product master 101 and the employees arranged in the area where the cooking instruction terminal 110 of the output destination is installed. Appropriate cooking instruction data is acquired based on registered data such as years of service and understandable languages, and transmitted to the cooking instruction terminal 110. The control unit 112 of the cooking instruction terminal 110 analyzes the cooking instruction data 102 and outputs the data to the printing unit 113, the display unit 114, or the ringing unit 116. When data is output to the sounding unit 116, the sound data and quantity included in the cooking instruction data 102 are converted into sound data 115 and sounded from the sounding unit 116 as sound. Thereby, an appropriate cooking instruction can be output to the employees of the kitchen. The above is the outline of the embodiment of the present invention.

  Next, embodiments of the present invention will be described in detail with reference to FIGS. 2-1 to 2-4.

  Referring to FIG. 2A, this embodiment includes desktop terminals 220 to 222, portable terminals 230 to 232, cooking instruction terminals 260 to 265, HUB 240, access point 250, and controller 210. Further, the controller 210 has a product master 270. Note that a POS (Point of sale) device, which is connected to the controller 100 and is used to settle the price of the customer's order, is not shown.

  The desktop terminals 220 to 222 or the portable terminals 230 to 232 are terminals for accepting customer orders from employees or customers themselves. The customer's order is input from the desktop terminals 220 to 222 or the portable terminals 230 to 232, and the input order is transmitted as order data. Specifically, the data is transmitted to the controller 210 via the access point 250 and the HUB 240. In the figure, the desktop terminals 220 to 222 and the portable terminals 230 to 232 communicate with each other by wireless connection, but some or all of them may perform communication by wired connection. Further, any communication method can be adopted.

  The controller 210 that has received the order data creates cooking instruction data by dividing the order data for each kitchen area based on the product master 270. Here, a specific example of the product master 270 will be described with reference to FIG.

  As shown in FIG. 2B, the product master 270 includes item names, voice data, areas, employee codes, employee years of service, employees understandable languages, and the like. These items are merely examples. In addition to these items, other items may be added, or some of these items may be deleted.

  Next, the content of each item illustrated will be specifically described.

  The item name represents the item name of the dish. In this specific example, item names in a plurality of languages are registered.

  The audio data is data that is the basis of audio data for reading out the dish item. In this specific example, audio data in a plurality of languages is registered.

  An area represents an area where work is divided according to the type of dish. In this specific example, it represents an area where work in the kitchen, such as sashimi, landing, pottery, hot water, and drinks, is divided.

  The employee code represents a code that can identify an employee. The length of service represents the length of service of the employee. An understandable language represents an employee's understandable language. In this specific example, a language code is assigned to each language, and the language is identified by this language code.

  These pieces of information are associated with each other and managed as a table.

  Specifically, when creating the cooking instruction data, the area, that is, the cooking terminal number is acquired from the item name or menu number included in the order data based on the table 1.

  Based on the table 2, the employee arranged under the cooking instruction terminal of the area, that is, the cooking terminal number is acquired.

  Based on Table 3, the length of service and an understandable language are obtained from the employee. Based on these pieces of information, cooking instruction data is determined.

  Each employee does not always work in the vicinity of the same cooking instruction terminal every day. Therefore, it may be desired to appropriately change the association between the cooking instruction terminal and the employee. In such a case, for example, regarding the association between the cooking instruction terminal and the employee in the table 2, the employee code is input by reading the ID card at the time of employee work, and the selection screen of the cooking instruction terminal is used. The cooking instruction terminal is selected, or the cooking instruction terminal is provided with an ID card reading unit to read the employee code. Needless to say, the method of associating the cooking instruction terminal with the employee is not limited to these.

  An example of specific cooking instruction data is shown in FIG. As shown in FIG. 2-3, the cooking instruction data includes table numbers, item names, voice data, and quantities. Here, the table number is the number (table number) of the table on which the order is made. The controller 210 transmits the created cooking instruction data to the cooking instruction terminals 260 to 265 installed in the corresponding area.

  For example, when an order for two hamburgers, one tempura, and three draft beers is received, the cooking instruction data is divided for each area, such as a bakery, a lift, and a drink. In this specific example, as shown in FIG. 2-3, cooking instruction data (baking place) 200, cooking instruction data (lifting place) 201, and cooking instruction data (drink) 202 are created.

  The prepared cooking instruction data (baking place) 200 is transmitted to the cooking instruction terminal 262, the cooking instruction data (lifting area) 201 is transmitted to the cooking instruction terminal 261, and the cooking instruction data (drink) 202 is transmitted to the cooking instruction terminal 264.

  FIG. 2-3 describes the case where the language that can be understood is Japanese. In this regard, if the employee's comprehensible language associated with each cooking instruction terminal is Chinese, the cooking instruction data in Chinese is Korean, and if the language is Korean, the cooking instruction data is Korean. Instruction data is created and a cooking instruction is output from the cooking instruction terminal.

  2-4 shows the configuration of the cooking instruction terminal (drink) 264. 2-4 shows the configuration of the cooking instruction terminal (drink) 264, other cooking instruction terminals (for example, the cooking instruction terminal (yakiba) 262) have the same configuration. And

  The cooking instruction terminal (drink) 264 receives the cooking instruction data (drink) 202 at the data receiving unit 280. Then, the control unit 281 extracts voice data and the number from the received cooking instruction data (drink) 202. Thereafter, the extracted voice data is input to the conversion unit 282, and the voice data 283 synthesized by the voice is output from the ringing unit 284, whereby a cooking instruction can be transmitted to the employee as voice.

  In the above description, voice output is described. However, if necessary, voice output is performed, or instead of voice output, the item name and the number of items are displayed on the display unit, or from the print unit. It may be printed out on a paper medium or the like. Any one of audio output, display output, and print output may be performed, any two may be performed, or all of them may be performed. Further, in addition to these, for example, the output may be reported by vibration or turning off / on of the button.

  Next, the configuration of the first embodiment of the present invention will be described with reference to FIGS. 2-2 and FIGS. 3-1 to 3-3.

  Fig. 3-1 shows the overall system configuration.

  Referring to FIG. 3A, this embodiment includes a controller 310, desktop terminals 320 to 322, portable terminals 330 to 332, HUB 340, access point 350, cooking instruction terminals 360 to 365, and product master 370. Have. Note that a POS device, which is connected to the controller 310 and is used for the payment of the customer's order, is not shown.

  The controller 310 is connected to the desktop terminals 320 to 322, the portable terminals 330 to 332, and the cooking instruction terminals 360 to 365 via a HUB 340 or an access point 350 using wired or wireless communication means.

  The desktop terminals 320 to 322 are terminals installed on, for example, a floor table. The desktop terminals 320 to 322 have a function of accepting customer order input and transmitting the accepted order to the controller 310.

  The mobile terminals 330 to 332 are terminals that can be carried by employees on the floor. The mobile terminals 330 to 332 have a function of accepting an input of a customer order and transmitting the accepted order to the controller 310.

  The merchandise master 370 represents a data group that can manage the item name, voice data, price, area, employee code, employee years of service, language understandable by the employee, and the like of the merchandise handled in the store. The item name and the audio data do not necessarily match. For example, when the item name is “5-point assortment of sashimi directly from the production area”, the voice data may be “Sashimi Moriwase” or “Sashimimori”. Audio data is registered in a plurality of languages.

  The controller 310 can receive customer orders from each desktop terminal and each portable terminal, and has a function of creating cooking instruction data obtained by dividing customer orders for each kitchen area based on the product master 370. The controller 310 has a function of transmitting the created cooking instruction data to the cooking instruction terminal installed in the kitchen.

  The cooking instruction terminals 360 to 365 are terminals installed in each kitchen area. And the cooking instruction terminals 360-365 have a function which can tell a cooking instruction to the employee of a kitchen by outputting the cooking instruction data received from the controller 310. FIG.

  Next, the configuration of the controller 310 will be described with reference to FIG.

  3-2, the controller 310 includes a data communication unit 380, a storage area 381, a product master 382, a CPU 383, a cooking instruction data creation unit 384, and a memory 385.

  The data communication unit 380 performs data communication with each cooking instruction terminal, each desktop terminal, each portable terminal, and the like. The storage area 381 stores a product master 382 and a program for realizing the cooking instruction data creation unit 384 and the like. The merchandise master 382 manages item names, audio data, prices, etc. of merchandise handled at the store. The CPU 383 is a device that performs arithmetic processing, and performs calculations for loading and executing a program stored in the storage area 381. The cooking instruction data creation unit 384 creates cooking instruction data for each area of the kitchen with reference to the order data received from the desktop terminal, the portable terminal, etc. and the product master. A memory 385 is a storage device used by the CPU 383. A program to be executed when the CPU 383 performs arithmetic processing is loaded into the memory 385.

  The configuration of the cooking instruction terminal will be described with reference to FIG. In addition, all the cooking instruction | indication terminals 360-365 shall have the structure similar to the structure shown by FIGS. 3-3.

  Referring to FIG. 3C, the cooking instruction terminal includes a data communication unit 390, a storage area 391, a cooking instruction data analysis unit 392, a CPU 393, an audio data conversion unit 394, a memory 395, a printing unit 396, A display portion 397 and a ringing portion 398 are provided.

  The data communication unit 390 performs data communication with the controller 310, each desktop terminal, each portable terminal, and the like.

  The storage area 391 stores a program for realizing a cooking instruction data analysis unit 392, an audio data conversion unit 394, and the like. The cooking instruction data analysis unit 392 analyzes the cooking instruction data, and outputs data to be printed to the printing unit 396, data to be displayed to the display unit 397, and data to be output to the sound unit 398.

  The CPU 393 is a device that performs arithmetic processing, and loads a program stored in the storage area 391 to perform calculations for execution.

  The voice data conversion unit 394 creates data for voice synthesis output based on the voice data included in the cooking instruction data. A memory 395 is a storage device used by the CPU 393. The memory 395 is loaded with a program to be executed when the CPU 393 performs arithmetic processing.

  The printing unit 396 is a device for printing cooking instruction data as necessary. The display unit 397 is a device for displaying cooking instruction data as necessary. The ringing unit 398 is a device for outputting a synthesized voice.

  Next, the detailed configuration of the cooking instruction data creation unit 384 will be described with reference to FIG.

  The cooking instruction data creation unit 384 includes an order data reception unit 400, a product master reference unit 401, an area classification unit 402, a cooking instruction data creation unit 403, and a cooking instruction data transmission unit 404.

  The order data receiving unit 400 is connected to each desktop terminal and each portable terminal via a network, and receives order data.

  The product master reference unit 401 is connected to the database so that the product master can be referred to.

  The area classification unit 402 refers to the received order data and the product master, and classifies the area where the cooking instruction data is transmitted.

  The cooking instruction data creation unit 403 creates cooking instruction data including audio data while referring to the order data for each classified area.

  The cooking instruction data transmission unit 404 is connected to the cooking instruction terminal via a network and transmits cooking instruction data.

  Next, the detailed configuration of the cooking instruction data analysis unit 392 will be described with reference to FIG.

  The cooking instruction data analysis unit 392 includes a cooking instruction data reception unit 410, a device classification unit 411, and a device output unit 412.

  The cooking instruction data receiving unit 410 is connected to the controller 310 via a network and receives cooking instruction data. The device classification unit 411 analyzes the received cooking instruction data, classifies whether the data to be output to the printing unit 396, the data to be output to the display unit 397, or the data to be output to the ringing unit 398, Process data as needed. The device output unit 412 outputs cooking instruction data to the classified devices.

  The operation of the embodiment will be described with reference to FIGS.

  FIG. 5A is a diagram illustrating the explanation of symbols used in FIGS. 5-2 and 5-3. Hereinafter, the operation of the embodiment will be described based on the explanation of the symbols described in FIG.

  In FIG. 5B, an input of an order such as a table number, the number of people, an item, and a quantity is received at each portable terminal / desktop terminal (step S500).

  The portable terminal / desktop terminal that has received the input of the order creates order data corresponding to the content of the order (step S501).

  The portable terminal / desktop terminal transmits the created order data to the controller 310 (step S502).

  The controller 310 receives the order data transmitted from the portable terminal / desktop terminal (step S503).

  The controller 310 is linked to the database and refers to the merchandise master 370 (step S504). In addition, you may connect with the database previously.

  The controller 310 obtains information on the area held in the product master, that is, the cooking terminal number, from the menu number or the item name included in the received order data, and creates a slip for each area, that is, the cooking terminal number. (Step S505).

  The controller 310 specifies the area held in the product master 370, that is, the cooking terminal number, from the menu number or item name included in the received order data. Subsequently, the controller 310 specifies the employee code of the employee arranged there from the specified area, that is, the cooking terminal number. Subsequently, the controller 310 identifies the employee's years of service, the language understandable by the employee, and the like from the identified employee code. Subsequently, the controller 310 refers to the item name, quantity, etc. of the order data from the specified years of service, understandable language, etc., and creates appropriate cooking instruction data (step S506).

  The controller 310 transmits the cooking instruction data created for each area, that is, the cooking terminal number, to the cooking instruction terminal corresponding to the area, that is, the cooking terminal number (step S507).

  It should be noted that when creating the cooking instruction data, if the understandable language is Japanese, if different voice data is registered depending on the years of service as shown in Table 4 shown in FIG. Audio data is specified, and cooking instruction data is created based on the audio data. Whether or not different voice data is registered depending on the years of service is entered in the column for inputting other voice data “present (1)” or “absent (0)” in Table 1 shown in FIG. Refer to and judge. In addition, you may make it judge whether the audio | voice data which changes with years of service by other methods are registered.

  Next, the description will be continued with reference to FIG.

  In FIG. 5C, the cooking instruction terminal receives the cooking instruction data transmitted by the controller 310 (step S508).

  The cooking instruction terminal analyzes the cooking instruction data and determines to which device it should be output (step S509).

  If the cooking instruction data is data to be output to the display unit 397, it is output to the display unit 397 (step S510). However, it is not always necessary to output to the display unit 397.

  If the cooking instruction data is data to be output to the printing unit 396, the cooking instruction data is output to the printing unit 396 (step S511). However, it is not always necessary to output to the printing unit 396.

  When the cooking instruction data is data to be output to the ringing unit 398, the voice data is extracted, converted into voice data, and the cooking instruction is transmitted to the employee in the kitchen as the voice to be output to the ringing unit 398 as voice synthesis. (Step S512).

  By performing the above operation, it is possible to transmit an appropriate cooking instruction to an employee in the kitchen by any means. The reason is that the cooking instruction is output based on the registration data of the employees in the kitchen.

  Next, a second embodiment, which is a modified embodiment of the first embodiment, will be described in detail.

  In the second embodiment, the table 2 shown in FIG. 2-2 is modified. Specifically, a plurality of employees can be registered in the cooking instruction terminal in the second embodiment. Referring to the specific example of FIG. 6, it can be seen that, for example, three employees whose employee codes are “001”, “004”, and “005” are registered in the cooking terminal number 101 (stab bar). In addition, a plurality of understandable languages can be registered in the employee registration data. Referring to the specific example of FIG. 7, for example, it is registered that an employee whose instructor code is “001” can understand three languages “A”, “B”, and “D”.

  In the second embodiment, an appropriate cooking instruction is output with reference to registration data of a plurality of employees as described above. As an output method, for example, the following method can be considered.

  1) If there is a language common to all employees among languages that can be understood by registered data of a plurality of employees registered in one cooking instruction terminal, a cooking instruction in that language is output.

2) When the above-mentioned condition 1) is not satisfied and there is no language that is common to all employees among the understandable languages of the registration data of a plurality of employees registered in one cooking instruction terminal Then, cooking instruction data corresponding to all languages understandable by a plurality of registered employees is created, and cooking instructions are output. Furthermore,
2-1) If there is a language common to a plurality of employees, but not all of them, cooking instructions are output in a language that can be understood by that language and other employees. For example, consider a case where there are employees whose employee codes shown in FIG. 7 are “001”, “002”, and “004”. In this case, “A” is the language that the employee with the employee code “001” can understand, “B” as the language that the employee with the employee code “002” can understand, and the employee code “004”. It is also possible to select “C” as a language that the employee can understand. However, in this case, the number of languages to be selected is three and increases. Therefore, the language “B” that can be understood by both the employee with the employee code “001” and the employee with the employee code “002” is selected first, and the remaining employee code “004” is selected. The language “C” is selected for this purpose. In this way, two languages are selected, and the types of languages to be selected can be reduced.

  2-2) If the above-mentioned condition 2-1) is not satisfied and there is no common language, a cooking instruction is output in a language that the employee can understand. For example, if there are employees whose employee codes are “002”, “003”, and “004” shown in FIG. 7, there is no common language, so the languages “B”, “A”, “C” Is selected.

  When the table 2 of the second embodiment has the contents shown in FIG. 6 and the table 3 has the contents shown in FIG. 7, the specific contents of display and printing are as follows.

  A cooking instruction in English, which is a language common to all registered employees, is output from the terminal having the cooking terminal number 101 in the stabbed area. FIG. 8A shows an example of display and printing. Although illustration is omitted this time, in addition to the illustration, the table number for which the order has been made is displayed and printed.

  Since there is no language common to all registered employees in the terminal with cooking terminal number 102 in the hot water bath area, cooking in Japanese with employee codes 003 and 006 and Chinese with employee code 002 is common. An instruction is output. In the case of voice data, a cooking instruction in Chinese is output following the cooking instruction output in Japanese. In the case of display and printing, a cooking instruction in Chinese is written together with a cooking instruction in Japanese. FIG. 8B shows an example of display and printing. Although illustration is omitted this time, in addition to the illustration, the table number for which the order has been made is displayed and printed.

  According to the structure of the above-mentioned 2nd Embodiment, there exists an effect that a cooking instruction | indication is possible even when the language which a some employee can understand differs.

  Next, the third embodiment, which is a modified embodiment of the second embodiment, will be described in detail.

  The third embodiment differs from the second embodiment in the following points.

  Specifically, in the third embodiment, one language can be registered as a basic language in the system. Referring to the specific example of FIG. 9, it can be seen that “Japanese (language code is A)” is registered as the basic language.

  In the third embodiment, when the language selected as the language of the cooking instruction is different from the basic language, the cooking instruction in the basic language is output following the cooking instruction in the selected language. On the other hand, when the basic language is included in the language selected as the language of the cooking instruction, the cooking instruction in the basic language is not output following the cooking instruction in the selected language.

  The table 2 of the third embodiment has the contents shown in FIG. 6, the table 3 has the contents shown in FIG. 7, and in addition, the basic language is Japanese as shown in FIG. The specific contents of printing are as follows.

  At the terminal with cooking terminal number 101 in the stabbed area, a cooking instruction in Japanese, which is the basic language, is output following a cooking instruction in English, which is a language common to all registered employees. In the case of audio data, Japanese cooking instructions are output following the output of cooking instructions in English. In the case of display and printing, a Japanese cooking instruction is written together with an English cooking instruction. FIG. 10 shows an example of display and printing. Although illustration is omitted this time, in addition to the illustration, the table number for which the order has been made is displayed and printed.

  According to the configuration of the third embodiment described above, there is an effect that even an employee who cannot understand the basic language can understand cooking instructions in the basic language while working.

  Furthermore, the above-described first to third embodiments may be as follows.

  A modification is shown in FIG. As illustrated in FIG. 11A, the audio data and the quantity data may be stored in the controller 1100 as an audio file 1105 and a quantity file 1106, respectively, in a file format. At this time, as shown in FIG. 11-2, the product master 1101 manages the file name of the audio file 1105, and the cooking instruction data 1102 includes the quantity file 1106 corresponding to the quantity extracted from the corresponding audio file 1105 and the order data. It is transmitted to the cooking instruction terminal 1110 in the included form.

  Also, as shown in FIG. 11C, the audio data and the quantity data may be held in the cooking instruction terminal 1130 as an audio file 1137 and a quantity file 1138, respectively, in a file format. At this time, as shown in FIG. 11B, the product master manages the file name of the audio file 1137, and the cooking instruction data 1122 corresponds to the file name of the corresponding audio file 1137 and the quantity extracted from the order data. The file name of the quantity file 1138 is included and transmitted to the 1130 cooking instruction terminal.

  Further, for example, the audio data may be transmitted as a buzzer sound, and the specific contents may be transmitted by display or printing.

  Each of the terminals constituting the cooking item notification system of the cooking instruction terminal according to the embodiment of the present invention can be realized by hardware, but the computer constitutes the cooking item notification system of the cooking instruction terminal. It can also be realized by reading and executing a program for causing each terminal to function as a computer from a computer-readable recording medium.

  In addition, the cooking item notification method of the cooking instruction terminal according to the embodiment of the present invention can be realized by hardware, but the computer reads a program for causing the computer to execute the method from a computer-readable recording medium. It can also be realized by executing.

  Moreover, although the above-described embodiment is a preferred embodiment of the present invention, the scope of the present invention is not limited only to the above-described embodiment, and various modifications are made without departing from the gist of the present invention. Implementation in the form is possible.

  The present invention is suitable for an order entry system used in restaurants that handle food and drink such as restaurants, pubs, fast food stores, and karaoke.

  A part or all of the above-described embodiment can be described as in the following supplementary notes, but is not limited thereto.

(Supplementary note 1) In a cooking instruction management device that transmits an order received from the outside to a terminal that performs a cooking instruction,
A first table in which a terminal that performs the cooking instruction to be a transmission destination for each ordered item, a second table in which an employee is registered for each terminal that performs the cooking instruction, and each employee A third table in which languages that can be understood are registered, and a product master in which is recorded,
The terminal that performs the cooking instruction to be a transmission destination is identified by referring to the contents of the received order and the first table, and the identified cooking instruction is performed by referring to the second table. An employee registered in the terminal is extracted, and by referring to the third table, a language understandable by the extracted employee is selected as a language to be used for cooking instructions, and is created in the selected language. A cooking instruction management device, wherein a cooking instruction is transmitted to a terminal that performs the cooking instruction.

(Supplementary Note 2) In the cooking instruction management device according to Supplementary Note 1,
When there is a language that can be understood by all the extracted employees, the language is selected as a language used for the cooking instruction, and when there is no language that can be understood by all the extracted employees, a plurality of languages are selected as the cooking instruction. A cooking instruction management device, wherein the cooking instruction management device is selected as a language used for the cooking.

(Supplementary Note 3) In the cooking instruction management device according to Supplementary Note 2,
If there is no language that can be understood by all the extracted employees, and there is a language that can be understood by a plurality of employees, the language is preferentially selected as the language used for the cooking instruction. Accordingly, the type of language selected as the language used for the cooking instruction is reduced, whereby the cooking instruction management apparatus is characterized.

(Appendix 4) In the cooking instruction management device according to any one of appendices 1 to 3,
In the product master, a certain language is registered as a basic language, and when the language selected as the language used for the cooking instruction is a language different from the basic language, in addition to the selected language, The cooking instruction management apparatus, wherein the basic language is also selected as a language used for the cooking instruction.

(Appendix 5) In the cooking instruction management device according to any one of appendices 1 to 4,
A cooking instruction management apparatus, wherein a plurality of types of understandable languages can be registered for each employee.

(Additional remark 6) In the cooking instruction notification system which has the cooking instruction management apparatus which transmits the order received from the outside to the terminal which performs a cooking instruction, and the terminal which performs the said cooking instruction,
The cooking instruction management device is the cooking instruction management device according to any one of appendices 1 to 5,
The cooking instruction notification system, wherein the terminal that performs the cooking instruction outputs the content of the cooking instruction transmitted from the cooking instruction management device as at least sound.

(Supplementary note 7) In a cooking instruction management program incorporated in a cooking instruction management apparatus that transmits an order received from the outside to a terminal that performs cooking instructions,
A first table in which a terminal that performs the cooking instruction to be a transmission destination for each ordered item, a second table in which an employee is registered for each terminal that performs the cooking instruction, and each employee A third table in which languages that can be understood are registered, and a product master in which is recorded,
The terminal that performs the cooking instruction to be a transmission destination is identified by referring to the contents of the received order and the first table, and the identified cooking instruction is performed by referring to the second table. An employee registered in the terminal is extracted, and by referring to the third table, a language understandable by the extracted employee is selected as a language to be used for cooking instructions, and is created in the selected language. A cooking instruction management program that causes a computer to function as a cooking instruction management device that transmits a cooking instruction to a terminal that performs the cooking instruction.

(Additional remark 8) It is the cooking instruction notification method in the system which has the cooking instruction management apparatus which transmits the order received from the outside to the terminal which performs a cooking instruction, and the terminal which performs the said cooking instruction,
The cooking instruction management device is
A first table in which a terminal that performs the cooking instruction to be a transmission destination for each ordered item, a second table in which an employee is registered for each terminal that performs the cooking instruction, and each employee A third table in which languages that can be understood are registered, and a product master in which is recorded,
The terminal that performs the cooking instruction to be a transmission destination is identified by referring to the contents of the received order and the first table, and the identified cooking instruction is performed by referring to the second table. An employee registered in the terminal is extracted, and by referring to the third table, a language understandable by the extracted employee is selected as a language to be used for cooking instructions, and is created in the selected language. Transmitting a cooking instruction to a terminal that performs the cooking instruction, and
A cooking instruction notification method comprising: a terminal that performs the cooking instruction includes outputting at least the content of the cooking instruction transmitted from the cooking instruction management device as a voice.

100, 210, 1100, 1120 Controller 101, 270, 370, 382, 1101, 1121 Product master 102, 1102, 1122 Cooking instruction data 103, 112, 281, 1103, 1112, 1123, 1132 Control unit 104, 1104, 1124 data Transmission unit 110, 260-265, 360-365, 1110, 1130 Cooking instruction terminal 111, 280, 1111, 1131 Data receiving unit 113, 396, 1113, 1133 Printing unit 114, 397, 1114, 1134 Display unit 115, 283, 1115 Sound data 116, 284, 398, 1116, 1136 Ringing unit 220-222, 320-322 Desktop terminal 230-232, 330-332 Portable terminal 240, 340 HUB
250, 350 Access point 282, 394 Audio data conversion unit 380, 390 Data communication unit 381, 391 Storage area 383, 393 CPU
384 Cooking instruction data creation unit 385, 395 Memory 392 Cooking instruction data analysis unit 400 Order data reception unit 401 Product master reference unit 402 Area classification unit 403 Cooking instruction data creation unit 404 Cooking instruction data transmission unit 410 Cooking instruction data reception unit 411 Device Classification unit 412 Device output unit 1105, 1137 Audio file 1106, 1138 Quantity file

Claims (7)

In the cooking instruction management device that transmits the order received from the outside to the terminal that performs the cooking instruction,
A first table in which a terminal that performs the cooking instruction to be a transmission destination for each ordered item, a second table in which an employee is registered for each terminal that performs the cooking instruction, and each employee A third table in which languages that can be understood are registered, and a product master in which a certain language is registered as a basic language ,
The terminal that performs the cooking instruction to be a transmission destination is identified by referring to the contents of the received order and the first table, and the identified cooking instruction is performed by referring to the second table. extract the employees that are registered in the terminal, the extracted employee by referring to the third table is selected as the language to use understandable language cooking instruction, select the language to be used for the cooking instruction If the selected language is a language different from the basic language, the basic language is further selected as the language used for the cooking instruction in addition to the selected language, and is created by the language selected as the language used for the cooking instruction. The cooking instruction management apparatus, wherein the cooking instruction is transmitted to a terminal that performs the cooking instruction. In the cooking instruction management device according to claim 1,
When there is a language that can be understood by all the extracted employees, the language is selected as a language used for the cooking instruction, and when there is no language that can be understood by all the extracted employees, a plurality of languages are selected as the cooking instruction. A cooking instruction management device, wherein the cooking instruction management device is selected as a language used for the cooking. In the cooking instruction management device according to claim 2,
If there is no language that can be understood by all the extracted employees, and there is a language that can be understood by a plurality of employees, the language is preferentially selected as the language used for the cooking instruction. Accordingly, the type of language selected as the language used for the cooking instruction is reduced, whereby the cooking instruction management apparatus is characterized. In the cooking instruction management device according to any one of claims 1 to 3 ,
A cooking instruction management apparatus, wherein a plurality of types of understandable languages can be registered for each employee. A cooking instruction management device that transmits an order received from the outside to a terminal that performs a cooking instruction;
In a cooking instruction notification system having a terminal that performs the cooking instruction,
The cooking instruction management device is a cooking instruction management device according to claim 1 ,
The cooking instruction notification system, wherein the terminal that performs the cooking instruction outputs the contents of the cooking instruction transmitted from the cooking instruction management device. In the cooking instruction management program incorporated in the cooking instruction management device that transmits the order received from the outside to the terminal that performs the cooking instruction,
A first table in which a terminal that performs the cooking instruction to be a transmission destination for each ordered item, a second table in which an employee is registered for each terminal that performs the cooking instruction, and each employee A third table in which languages that can be understood are registered, and a product master in which a certain language is registered as a basic language ,
The terminal that performs the cooking instruction to be a transmission destination is identified by referring to the contents of the received order and the first table, and the identified cooking instruction is performed by referring to the second table. extract the employees that are registered in the terminal, the extracted employee by referring to the third table is selected as the language to use understandable language cooking instruction, select the language to be used for the cooking instruction If the selected language is a language different from the basic language, the basic language is further selected as the language used for the cooking instruction in addition to the selected language, and is created by the language selected as the language used for the cooking instruction. A cooking instruction management program characterized by causing a computer to function as a cooking instruction management device that transmits a cooking instruction to a terminal that performs the cooking instruction. Grams. A cooking instruction notification method in a system having a cooking instruction management device that transmits an order received from the outside to a terminal that performs a cooking instruction, and a terminal that performs the cooking instruction,
The cooking instruction management device is
A first table in which a terminal that performs the cooking instruction to be a transmission destination for each ordered item, a second table in which an employee is registered for each terminal that performs the cooking instruction, and each employee A third table in which languages that can be understood are registered, and a product master in which a certain language is registered as a basic language ,
The terminal that performs the cooking instruction to be a transmission destination is identified by referring to the contents of the received order and the first table, and the identified cooking instruction is performed by referring to the second table. extract the employees that are registered in the terminal, the extracted employee by referring to the third table is selected as the language to use understandable language cooking instruction, select the language to be used for the cooking instruction If the selected language is a language different from the basic language, the basic language is further selected as the language used for the cooking instruction in addition to the selected language, and is created by the language selected as the language used for the cooking instruction. Transmitting the cooking instruction to a terminal that performs the cooking instruction,
Cooking instruction notification method terminal for the cooking instructions, characterized in that it comprises the step of output the contents of the cooking instruction transmitted from the cooking instruction management device.

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