JP6533396B2 - Dispensing reservation acceptance device - Google Patents

Description

  The present invention relates to a dispensing reservation accepting apparatus that receives and manages dispensing reservations based on prescriptions.

  There are dispensing pharmacies that dispense medicines according to a prescription prescribed by a doctor or the like and deliver them to patients. In such dispensing pharmacies, it is common for the pharmacist to dispense medicines in the order in which they received the prescription brought by the patient.

  The medical institution transmits a QR (Quick Response) code including prescription image data and information on a prescription via a network such as a facsimile or internet connection to the dispensing pharmacy designated by the patient, and the pharmacy receives this It is a conventional practice to prepare the medicine before the arrival of the patient. For example, in Patent Document 1, after the prescription is transmitted from the medical institution to the pharmacy designated by the patient, the patient can know the dispensing situation of the prescription by accessing the prescription table storing the dispensing situation of the prescription. Is disclosed.

Patent No. 4393452

  However, in addition to dispensing based on a prescription received through a communication line, the dispensing pharmacy must also handle patients who come directly to the office. If the dispensing pharmacy performs the dispensing in the order of receiving the prescription, the dispensing based on the prescription received through the network is not yet received by the patient, before the dispensing based on the patient's prescription that came to the office It may happen that the patient who has gone to the office will be kept waiting. Also, if the prescription based on the prescription of the patient who has directly come to the office always precedes the dispensing based on the prescription received via the network, the patient who sent the prescription via the network comes to visit It will make you wait even more. In such a case, the meaning of sending the prescription first via the network is lost.

  An object of the present invention is to provide a dispensing reservation accepting apparatus capable of reducing the overall waiting time of a patient who has transmitted a prescription through a communication line and a patient who has directly visited the office.

The dispensing reservation accepting apparatus according to the present invention comprises a receiving unit for receiving information on a prescription and information on a dispensing reservation based on the prescription from a patient terminal or a pharmacy terminal provided in a pharmacy, information on the prescription and information on the prescription and the pharmacy An information management unit that manages dispensing order information that is information indicating the dispensing order, information regarding the prescription , the dispensing reservation information, and a dispensing time that is calculated using the dispensing reservation information and that is the time required for dispensing Based on the information on the time of starting dispensing and the time to start dispensing so that the time schedule of the pharmacist enrolled in the pharmacy does not overlap with the time slot of the dispensing reservation already reserved. further the dispensing order information by registering an additional frame is the time frame of the newly accepted dispensing reserved A control unit for dispensing priority determining process to be executed, said control unit, among pharmacists enrolled in the pharmacy, when pharmacist said additional frame does not overlap with the reserved frame there are multiple The pharmacist who can add the additional frame by registering the additional frame on the time schedule of the pharmacist having the shortest total dispensing time, which is the total time of the reserved frame, and moving the reserved frame forward. If there is, the additional frame is registered after moving the reserved frame forward and moving the reserved frame on the time schedule of the pharmacist having the shortest moving time when the reserved frame is moved, When there is no pharmacist who can add the additional frame by moving the reserved frame forward, there is no start delay time, which is the time when the start time of the additional frame is delayed. To the time schedule of the stomach pharmacist, registering the additional frame to delay the start time.

The good suitable, the control unit may come of the patient based on the dispensing priority determination unit to perform the dispensing priority determining processing, included in the dispensing reservation information, the position and movement means of the patient's patient and come stations scheduled time calculation section for calculating the station scheduled time, preparations time for calculating the front on the basis of the dispensing time information including information about the information and dispensing time for the type of drug contained in the information about the prescription Sulfur butterfly agent time And a dispensing start time calculating unit that calculates the dispensing start time based on the patient desired reception time included in the dispensing reservation information, and the arrival scheduled time, and the dispensing priority determination The unit is configured to prioritize the dispensing based on the prescription on the basis of the results calculated by the scheduled arrival time calculation unit, the dispensing time calculation unit, and the dispensing start time calculation unit. A constant.

  Preferably, the dispensing reservation information includes information on a desired time for receiving a drug by the patient, and the control unit is configured to calculate the visit scheduled time calculation unit, the dispensing time calculation unit, and the dispensing start time calculation unit. Based on the calculated result, it is judged whether or not dispensing is possible by the desired reception time, and if it is determined that it is possible, the information on the dispensable pharmacy and the information on the desired reception time are said If it is stored in the information management unit and it is determined that dispensing is not possible by the desired reception time, a pharmacy having a stock of medicines capable of dispensing based on the prescription is searched, and the reception is made for each searched pharmacy. It is determined whether or not dispensing is possible by the desired time, and information on the dispensable pharmacy and information on the desired delivery time are stored in the information management unit.

  Preferably, the dispensing reservation information includes information on a desired delivery time of the drug by the patient, and the dispensing start time calculation unit calculates the dispensing if the scheduled arrival time is later than the desired delivery time. When the start time is set earlier than the scheduled arrival time by the dispensing time, and when the scheduled arrival time is earlier than the desired reception time, the dispensing start time from the desired delivery time is the dispensing time Just set it early.

The good suitable length time frame of the dispensing reservation is determined based on the dispensing time information set in advance for each of the pharmacist.

  According to the present invention, it is possible to reduce the overall waiting time of a patient who has sent a prescription through a communication line and a patient who has directly visited the office.

A diagram for explaining an example of the configuration of a dispensing reservation receiving system including a dispensing reservation receiving device A diagram showing an example of the configuration of the dispensing reservation acceptance device Diagram for explaining the operation when the dispensing reservation is transmitted from the patient terminal to the dispensing reservation accepting device in the dispensing reservation accepting system Diagram for explaining the operation of the dispensing reservation accepting apparatus in the case where a patient who directly visits the dispensing pharmacy makes a dispensing reservation in the dispensing reservation accepting system Diagram for explaining the operation of notifying the dispensing time by the dispensing pharmacy in the dispensing reservation acceptance system Diagram for explaining the operation when the patient inquires about the status of dispensing in the dispensing reservation acceptance system Diagram for explaining the dispensing reservation calculation process executed by the dispensing reservation accepting device Diagram for explaining the scheduled arrival time calculation process Diagram for explaining the dispensing reservation notification process Diagram to explain in detail the dispensing time update process Diagram to explain drug inventory update process in detail Diagram for explaining the dispensing situation response process in detail Diagram for explaining the scheduled arrival time calculation process in detail Diagram to explain in detail the dispensing time calculation process Diagram for explaining in detail the dispensing start time calculation process Diagram for explaining in detail the dispensing priority determination process when a single dispensing reservation is received Figure showing a specific example of travel time when moving a reserved frame Diagram to explain in detail the dispensing priority determination process when multiple dispensing reservations are received Diagram to explain in detail the dispensing priority determination process when multiple dispensing reservations are received Figure for explaining the specific example 1 of setting method of additional frame Figure for explaining the specific example 2 of setting method of additional frame Figure for explaining the specific example 3 of setting method of additional frame Figure for explaining the example 4 of setting method of additional frame Figure for explaining the example 5 of setting method of additional frame Figure for explaining the example 6 of setting method of additional frame Figure for explaining the example 7 of setting method of additional frame Diagram for explaining a first specific example of the dispensing order queue Diagram for explaining the second specific example of the dispensing order queue Diagram for explaining the third specific example of the dispensing order queue Diagram for explaining the fourth specific example of the dispensing order queue A figure for explaining an example 5 of the dispensing order queue Diagram for explaining the sixth specific example of the dispensing order queue Diagram for explaining the seventh specific example of the dispensing order queue A diagram for describing a specific example 8 of the dispensing order queue

  Hereinafter, the details of the dispensing reservation acceptance device 10 according to the embodiment of the present invention will be described. FIG. 1 is a diagram for explaining an example of the configuration of a dispensing reservation receiving system 100 including the dispensing reservation receiving apparatus 10.

  As shown in FIG. 1, the dispensing reservation receiving system 100 includes a dispensing reservation receiving device 10, a patient terminal 20, and a pharmacy terminal 30. The dispensing reservation receiving device 10 is communicably connected to the patient terminal 20 and the pharmacy terminal 30 via a network (not shown). The patient terminal 20 and the pharmacy terminal 30 are information processing terminal devices that can communicate via a network.

  The patient terminal 20 is a mobile information communication terminal including, for example, a mobile phone, a smartphone, a tablet terminal, etc., which a patient has. The pharmacy terminal 30 is, for example, a stationary PC (Personal Computer) or a work station installed in a dispensing pharmacy. The patient terminal 20 may not necessarily be a portable information communication terminal, and may be, for example, a PC installed at the patient's home. Similarly, the pharmacy terminal 30 may be a portable information communication terminal installed in a dispensing pharmacy or each employee has.

  Although one patient terminal 20 and one pharmacy terminal 30 are connected to one dispensing reservation receiving device 10 in FIG. 1, a plurality of patient terminals 20 and pharmacy terminals 30 are actually provided. May exist. The dispensing reservation receiving device 10 can associate and identify the plurality of patient terminals 20 and the pharmacy terminal 30, for example, with unique ID numbers and the like.

  The dispensing reservation accepting apparatus 10 accepts a dispensing reservation based on a prescription from a plurality of patients, suitably distributes the dispensing reservation to a plurality of dispensing pharmacies, and executes a process of managing the dispensing reservation for each dispensing pharmacy. Specifically, for example, the dispensing reservation receiving apparatus 10 estimates in advance the time required for dispensing based on a prescription, and responds to a plurality of dispensing pharmacies' requests from the plurality of patients to perform dispensing reservation for each of the plurality of dispensing pharmacies. Dispensing dispensing reservations so that time does not overlap. The plurality of patients mentioned here include a patient who sends a dispensing reservation via the patient terminal 20 and a patient who directly visits the dispensing pharmacy and makes a dispensing reservation at the store. Then, the dispensing reservation accepting apparatus 10 manages dispensing reservations in each of the plurality of dispensing pharmacies, notifies the dispensing pharmacy of the dispensing reservation possessed by the dispensing pharmacy, and causes the dispensing pharmacy to perform dispensing.

<Configuration of Dispensing Reservation Accepting Device 10>
Next, an example of the configuration of the dispensing reservation receiving apparatus 10 will be described with reference to FIG. As shown in FIG. 2, the dispensing reservation receiving device 10 includes a receiving unit 11, a transmitting unit 12, a control unit 13, and an information management unit 14.

  The receiving unit 11 and the transmitting unit 12 transmit and receive various data, messages, and the like with the patient terminal 20 and the pharmacy terminal 30 via a network (not shown).

  The control unit 13 controls each process in the dispensing reservation receiving apparatus 10. The control unit 13 has each processing unit described below according to the operation performed by the dispensing reservation receiving apparatus 10. Specifically, the control unit 13 includes a dispensing reservation calculation processing unit 131, a dispensing reservation determination processing unit 132, a dispensing reservation notification processing unit 133, a dispensing time update processing unit 134, a drug stock update processing unit 135, a dispensing status response processing unit It has 136.

  Furthermore, the dispensing reservation calculation processing unit 131 has a scheduled arrival time calculation unit 1311, a dispensing time calculation unit 1312, a dispensing start time calculation unit 1313, and a dispensing priority determination unit 1314. The process which each process part which the control part 13 mentioned above performs performs is demonstrated in detail later.

  The information management unit 14 is, for example, a storage medium such as a memory or a hard disk drive (HDD), and stores various types of information used for each process of the control unit 13. The information management unit 14 has respective management units described below corresponding to information to be stored and managed. Specifically, the information management unit 14 includes a patient information management unit 141, a dispensing information management unit 142, a dispensing order information management unit 143, a drug stock information management unit 144, and a dispensing time information management unit 145. Hereinafter, an overview of information managed by each management unit will be described.

<Patient information>
The patient information managed by the patient information management unit 141 includes, as shown in Table 1 below, a patient number which is a unique number for each patient, a prescription number which is a unique number for each prescription, and a dispensing number which is a unique number for each dispensing. Reception time, which is the time when the dispensing reservation acceptance device 10 receives a dispensing reservation, a pharmacy number indicating the receiving and dispensing pharmacy of the drug desired by the patient, desired reception time, the time when it is desired to receive, latitude and longitude as the patient's location information , Means of transportation, and information such as an estimated time for arrival of a patient who has not arrived at the dispensing pharmacy at the dispensing pharmacy, etc., and is configured to simultaneously manage patients who have visited the dispensing pharmacy directly and patients who have not arrived. .

<Dispensing information>
For example, as shown in Table 2 below, the dispensing information managed by the dispensing information management unit 142 includes a dispensing number which is a unique number for each dispensing, a prescription number which is a unique number for each prescription, and a time required for dispensing each medicine It includes a total dispensing time which is a total, a drug number which is a unique number for each drug used in each preparation, information indicating the content of a prescription, information on the amount of the drug, and the like. The pharmacist of the dispensing pharmacy will execute dispensing with reference to this dispensing information. Further, the dispensing reservation accepting apparatus 10 can grasp the time required for dispensing in advance by referring to the dispensing information.

<Dispensing order information>
The dispensing order information managed by the dispensing order information managing unit 143 includes, for example, as shown in Table 3 below, a pharmacy number which is a unique number for each dispensing pharmacy, a queue number assigned to each pharmacist belonging to the dispensing pharmacy, and dispensing Effective time, which is the time when the effective time, which is the grace time from the time of receiving the reservation to the setting of the reservation, has passed, status determination / undetermined, indicating whether or not the dispensing reservation has been determined, patient number, dispensing number, dispensing It includes information such as the dispensing start time indicating the time at which the () was started, the dispensing end time which is the scheduled time to finish dispensing, and the presence or absence of change indicating the presence or absence of a change. Here, the dispensing order information is sorted by the dispensing start time. The time from the dispensing start time to the dispensing end time for a certain pharmacist, that is, the time when dispensing is performed is determined so as not to overlap each other.

  Table 3 shows that the first reservation information determined in the past exists for the queue 1 of the pharmacy 1, the dispensing reservation including the second reservation information is received, and the dispensing reservation including the third reservation information Indicates the status of reception. The effective time 10: 15 of the second reservation information and the effective time 10: 18 of the third reservation information are times when the effective time which is the preset grace time is added to the time when the reservation request is received. It is. In Table 3, for example, the valid time is set to 15 minutes, the dispensing reservation of the second reservation information is received at 10:00, and the dispensing reservation of the third reservation information is received at 10:03. Indicates the situation being

  Then, the reservation information that has not been confirmed for the reservation even after the valid time is deleted as the rejection is determined. In the example shown in Table 3, the status determination / undetermined status shown in Table 3 is "undetermined" until it is determined whether the second reservation information and the third reservation information are adopted. It has become. After this, the status determination / undecided status of the adopted reservation information is changed from “not determined” to “decided” at the timing when adoption is determined, and the reservation information not adopted is not adopted. It is deleted at the determined timing. For example, in the situation shown in Table 3, when one of the first reservation information and the second reservation information is adopted, the other one of the reservation information is deleted. Next, when one of the adopted ones of the reservation information and the third reservation information is adopted, the other one of the reservation information is deleted.

<Medication inventory information>
The drug stock information managed by the drug stock information managing unit 144 is, for example, as shown in Table 4 below, information on the remaining drug, such as the pharmacy number, drug number, number of remaining tablets and number of remaining grams of each drug, etc. including.

<Dispensing time information>
Dispensing time information managed by the dispensing time information managing unit 145 includes, for example, drug numbers, types of drugs (tablets, drugs, etc.), number of grams necessary for dispensing, quantity, dispensing, as shown in Table 5 below. It is information including time and the like. Furthermore, since it is assumed that the dispensing time differs according to the years of experience, skills, etc. of the dispenser, the dispensing time information management unit 145 manages multiple types of dispensing time information shown in Table 5, for example, multiple types One type of dispensing time information among the managed dispensing time information may be selected by the user or the like, and only the selected dispensing time information may be used.

[Operation Example of Dispensing Reservation Accepting Device 10]
Hereinafter, an operation example of the dispensing reservation receiving apparatus 10 will be described. The operation example of the dispensing reservation receiving apparatus 10 differs between when a dispensing reservation is transmitted via the patient terminal 20 and when a dispensing reservation is transmitted via the pharmacy terminal 30. Therefore, in FIG. 3, the case where the dispensing reservation is transmitted via the patient terminal 20 and the case where the dispensing reservation is transmitted via the pharmacy terminal 30 will be respectively described in FIG.

<Flow up to reservation confirmation of dispensing reservation via patient terminal 20>
FIG. 3 is a diagram for describing an operation when a dispensing reservation is transmitted from the patient terminal 20 to the dispensing reservation receiving apparatus 10 in the dispensing reservation reception system 100. Referring to FIG. 3, the patient terminal 20_1 has a terminal possessed by a patient who makes a dispensing reservation by transmitting information on a prescription to the dispensing pharmacy from now on (hereinafter referred to as a patient who has not made a reservation). The terminal owned by the patient who has completed the dispensing reservation (hereinafter referred to as the reserved patient) is referred to as a patient terminal 20_2.

  First, the patient terminal 20_1 of an unreserved patient transmits a dispensing reservation request message for requesting dispensing reservation based on a prescription to the dispensing reservation accepting apparatus 10 according to the operation of the patient (step S1). The telegram here means a message or request in communication via the network.

  Table 6 is a table showing an example of the format of the dispensing reservation request message. Dispensing reservation request message, for example, as shown in Table 6, patient number, dispensing information, desired time of receipt, desired location of pharmacy store, patient or pharmacy current location, moving means when patient moves to pharmacy (if known beforehand Contains information such as In addition, not only from the patient terminal 20 but also the format of the dispensing reservation request message transmitted from the pharmacy terminal 30 is included in Table 6. The dispensing reservation request message transmitted from the pharmacy terminal 30 will be described in step S11 of FIG. 4 described later.

  Next, based on the dispensing reservation request message received from the patient terminal 20_1, the dispensing reservation reception device 10 detects a dispensing pharmacy that can receive a dispensing reservation according to the received dispensing reservation request message, and requires dispensing. A dispensing reservation calculation process is performed to determine the time, the priority of dispensing in the dispensing pharmacy, and the like (step S2). The dispensing reservation calculation process will be described in detail later with reference to FIG.

  The dispensing reservation accepting apparatus 10 that has detected a dispensing pharmacy capable of accepting dispensing reservations sends a dispensing reservation response to notify the patient that dispensing reservation is possible to the patient terminal 20_1 that has sent the dispensing reservation request message. A message is transmitted (step S3).

  Table 7 is a table showing an example of the format of the dispensing reservation response message. The dispensing reservation response message includes, for example, as shown in Table 7, the message number including patient number, dispensing information, effective time which is a grace time until reservation confirmation, list of receiving time and information of acceptable pharmacy, etc. It is. Table 7 includes not only the case of transmission to the patient terminal 20 but also the format of the dispensing reservation response message in the case of transmission to the pharmacy terminal 30. The dispensing reservation response message transmitted to the pharmacy terminal 30 will be described in step S13 of FIG. 4 described later.

  The patient terminal 20_1 displays the contents of the dispensing reservation response message to allow the patient to select whether to confirm the dispensing reservation. When the patient selects to confirm the dispensing reservation, the patient terminal 20_1 transmits a dispensing reservation confirmation request message requesting the dispensing reservation accepting device 10 to confirm the dispensing reservation (step S4).

  Table 8 is a table showing an example of the format of the dispensing reservation decision request message and the later described dispensing reservation decision response message. The dispensing reservation confirmation request message is for the patient terminal 20 to request the dispensing reservation receiving apparatus 10 to confirm the dispensing reservation, and for example, as shown in Table 8, the dispensing reservation response message described above causes the dispensing reservation to be made. It is the one to which the information of the result which is a flag indicating whether or not it has been decided. Table 8 includes not only the case of transmission and reception with the patient terminal 20 but also the format of a dispensing reservation decision request (response) message when transmission and reception with the pharmacy terminal 30 are performed. The dispensing reservation decision request (response) message when performing transmission and reception with the pharmacy terminal 30 will be described in steps S14 and S16 of FIG. 4 described later.

  The dispensing reservation accepting apparatus 10 that has received the dispensing reservation confirmation request message performs a dispensing reservation determination process for determining the dispensing reservation in the dispensable dispensing pharmacy detected in the dispensing reservation calculation process (step S5). The dispensing reservation determination process includes a process of changing the status of the corresponding reservation information of the dispensing order information managed by the dispensing order information management unit 143 into determination. This makes it possible to minimize the total waiting time of the patient occurring in the dispensing reservation, including the newly received dispensing reservation. The dispensing reservation determination process will be described in detail later with reference to FIG.

  Dispensing reservation accepting apparatus 10 that has determined dispensing reservation transmits a dispensing reservation confirmation response message notifying that the dispensing reservation has been determined to patient terminal 20_1 (step S6). As described above, the format of the dispensing reservation decision response message is the same as that of the dispensing reservation decision request message shown in Table 8 described above.

  Next, the dispensing reservation receiving device 10 performs dispensing reservation notification processing (step S7). The dispensing reservation notification process transmits a dispensing reservation time change notification message (for dispensing pharmacy) to be transmitted to the pharmacy terminal 30 that has determined dispensing reservation, and a dispensing reservation time to be transmitted to the patient terminal 20_2 of the patient already reserved. This is a process of generating a change notification message (for a patient). The dispensing reservation notification process will be described in detail later with reference to FIG.

  In the dispensing reservation accepting apparatus 10, in the dispensing reservation determination process in step S5, when the priority of the existing dispensing reservation is changed and the time for dispensing corresponding to the dispensing reservation is changed, the change is notified. A dispensing reservation time change notification message (for a dispensing pharmacy) to be transmitted is transmitted to the pharmacy terminal 30 (step S8).

  Table 9 is a table showing an example of the format of the dispensing reservation time change notification message. For example, as shown in Table 9, the dispensing reservation time change notification message (for dispensing pharmacy) includes a pharmacy number, a queue number corresponding to a pharmacist who belongs to the pharmacy, a patient number, and time frame information of the dispensing reservation time. Contains information such as lists. The time frame of the dispensing reservation time will be described in detail later with reference to, for example, FIG. 20 to FIG. Table 9 includes not only the case of transmission to the patient terminal 20 but also the format of the dispensing reservation time change notification message (for dispensing pharmacy) in the case of transmission to the pharmacy terminal 30. A dispensing reservation time change notification message (for dispensing pharmacy) in the case of transmitting to the pharmacy terminal 30 will be described in the next step S9.

  In addition, when the dispensing reservation accepting apparatus 10 completes the dispensing reservation, the patient of the patient who has already reserved the dispensing reservation time change notification message (for patients) generated in step S7 for notifying the time etc. when the dispensing is completed. It transmits to terminal 20_2 (Step S9). For example, as shown in Table 9, the dispensing reservation time change notification message (for patients) includes a pharmacy number, information on a time frame of a pharmacy that performs dispensing, and the like.

  As described above, in the dispensing reservation receiving system 100 of the present embodiment, the dispensing reservation receiving device 10 receives the dispensing reservation request message from the patient terminal 20_1 of the unreserved patient, the patient's desired reception time and the dispensing pharmacy Accept reservations according to the situation.

<Flow up to reservation confirmation of dispensing reservation via pharmacy terminal 30>
Next, with reference to FIG. 4, the operation of the dispensing reservation receiving apparatus 10 when the patient who has visited the dispensing pharmacy directly makes a dispensing reservation in the dispensing reservation receiving system 100 will be described.

  First, in the dispensing pharmacy, an unreserved patient visits the dispensing pharmacy directly to receive a prescription. The pharmacy terminal 30 of the dispensing pharmacy which has received the prescription, for example, responds to the operation of the staff member of the dispensing pharmacy, the dispensing reservation request telegram (see Table 6 described above) for the dispensing pharmacy to make a dispensing reservation to the dispensing reservation accepting device 10 It transmits to the dispensing reservation acceptance device 10 (step S11).

  Next, based on the dispensing reservation request message received from the pharmacy terminal 30, the dispensing reservation according to the received dispensing reservation request message is registered, and the dispensing is performed to determine the time required for dispensing, the priority order of dispensing in the dispensing pharmacy, etc. A reservation calculation process is performed (step S12).

  Next, the dispensing reservation receiving apparatus 10 transmits a dispensing reservation response message (see Table 7 described above) for notifying that the dispensing reservation can be registered, to the pharmacy terminal 30 that has transmitted the dispensing reservation request message. (Step S13).

  The pharmacy terminal 30 operated by the staff member of the dispensing pharmacy who refers to the dispensing reservation response message transmits a dispensing reservation confirmation request message (see Table 8 described above) requesting the dispensing reservation accepting device 10 to confirm the dispensing reservation (Step S14).

  The dispensing reservation accepting device 10 that has received the dispensing reservation confirmation request message performs a dispensing reservation determination process of determining the dispensing reservation (step S15).

  Dispensing reservation accepting apparatus 10, which has determined dispensing reservation, transmits to dispensing terminal 30 a dispensing reservation confirmation response message (see Table 8 described above) for notifying that dispensing reservation has been determined (step S16). In addition, when it is decided to request dispensing at the dispensing pharmacy that the patient has directly visited, such as when another dispensing pharmacy is not introduced, step S14 to step S16 are automated, and the staff of the dispensing pharmacy is The operation may be unnecessary.

  Next, the dispensing reservation receiving device 10 performs dispensing reservation notification processing (step S17). The dispensing reservation notification process transmits a dispensing reservation time change notification message (for dispensing pharmacy) to be transmitted to the pharmacy terminal 30 that has determined dispensing reservation, and a dispensing reservation time to be transmitted to the patient terminal 20_2 of the patient already reserved. This is a process of generating a change notification message (for a patient). The dispensing reservation notification process will be described in detail later with reference to FIG.

  Dispensing reservation acceptance device 10 notifies the change when the priority of existing dispensing reservation is changed in the dispensing reservation determination process of step S15 and the time for dispensing corresponding to the dispensing reservation is changed. A dispensing reservation time change notification message (for dispensing pharmacy) (see Table 9 described above) is transmitted to the pharmacy terminal 30 (step S18).

  In addition, the dispensing reservation accepting apparatus 10 generates a dispensing reservation time change notification message (for patients) (see Table 9 described above) for notifying the time when the dispensing is completed, etc., which is generated in step S17. It transmits with respect to patient terminal 20_2 of the already reserved patient (step S19).

  As described above, in the dispensing reservation accepting system 100 of the present embodiment, the dispensing reservation accepting device 10 transmits the dispensing reservation request message sent from the pharmacy terminal 30 in response to the dispensing reservation from the patient who has visited the dispensing pharmacy directly. When receiving a medical examination, the relevant dispensing reservation is registered.

<Notice of dispensing time from dispensing pharmacy>
By the operations shown in FIG. 3 and FIG. 4 described above, the dispensing reservation accepting apparatus 10 accepts a dispensing reservation. The pharmacy terminal 30 of the dispensing pharmacy to which the dispensing reservation is assigned next notifies the dispensing reservation receiving device 10 of the working time (hereinafter referred to as dispensing time) required for dispensing the dispensing reservation. The work time to be notified may be the estimated estimated time instead of the time actually taken. Hereinafter, with reference to FIG. 5, the operation of notifying the dispensing time by the pharmacy terminal 30 of the dispensing pharmacy will be described.

  According to the information on the prescription for the dispensing reservation accepted by the dispensing reservation accepting apparatus 10 in FIG. 3 or 4, the pharmacy terminal 30 calculates the dispensing time, which is the time required for dispensing based on the prescription, and the dispensing time Are transmitted to the dispensing reservation accepting apparatus 10 (step S21). The dispensing time notification includes, for example, the dispensing information shown in Table 5 in addition to the patient number, the message number and the like.

  Then, the dispensing reservation accepting apparatus 10 performs a dispensing time update process of updating the dispensing time according to the dispensing time notification telegram transmitted in step S21 (step S22). The dispensing time update process will be described in detail later with reference to FIG.

<Response to the dispensing situation inquiry from the patient>
Next, with reference to FIG. 6, in the dispensing reservation receiving system 100, an operation when a patient inquires about the status of dispensing will be described.

  The patient terminal 20_2 of the patient who has made the dispensing reservation transmits a dispensing status request message for inquiring the dispensing status to the dispensing reservation receiving device 10 according to the operation of the patient (step S31).

  Table 10 is a table showing an example of the format of the dispensing status request message and the dispensing status response message described later. The dispensing status request message is, for example, a message including a patient number, dispensing information, etc., as shown in Table 10.

  Dispensing reservation accepting apparatus 10 performs dispensing status response processing to calculate the remaining waiting time until dispensing is completed and the patient can receive the medicine, based on the elapsed time from dispensing confirmation determination, etc. (step S32). . The dispensing situation response process will be described in detail later.

  The dispensing reservation accepting device 10 transmits the dispensing status response message calculated in step S32 to the patient terminal 20_2 (step S33). The dispensing status response message, as shown in Table 10, is a message including the patient number, the dispensing information, and the result of the dispensing status.

  Here, when dispensing is completed in the dispensing pharmacy, the pharmacy terminal 30 transmits, to the dispensing reservation accepting apparatus 10, a dispensing completion notification telegram notifying that the dispensing has been completed according to the operation of the staff member of the dispensing pharmacy (step) S34).

  Table 11 is a table showing an example of the format of the dispensing completion notification message. For example, as shown in Table 11, the dispensing completion notification telegram is a telegram including a pharmacy number, a cue number, dispensing information, dispensing time information which is the time actually taken for dispensing, and the like.

  The dispensing reservation accepting apparatus 10 receives a dispensing completion notification message from the dispensing pharmacy in step S34, and performs a drug inventory update process for updating the drug inventory information of the dispensing pharmacy which has transmitted the dispensing completion notification message (step S35). . The drug stock update process will be described in detail later with reference to FIG.

  Here, when the dispensing status request message is transmitted again from the patient terminal 20_2 to the dispensing reservation accepting apparatus 10 (step S36), the dispensing reservation accepting apparatus 10 performs a dispensing status response process (step S37). The dispensing situation response process will be described in detail later with reference to FIG.

  Then, the dispensing reservation receiving apparatus 10 transmits a dispensing status response message (see Table 10 described above) for notifying that the dispensing has been completed to the patient terminal 20 (step S38).

  As described above, when the patient inquires about the remaining time after receiving the dispensing reservation, the dispensing reservation receiving apparatus 10 can notify the patient of the remaining waiting time.

  Next, details of each process executed by the dispensing reservation receiving device 10 in FIG. 3 and FIG. 4 will be described.

<Dispensing reservation calculation processing>
FIG. 7 is a flowchart for explaining the dispensing reservation calculation process which is the process in step S2 of FIG. 3 and step S12 of FIG.

  The dispensing reservation calculation processing unit 131 of the dispensing reservation receiving apparatus 10 receives a dispensing reservation request message (see Table 6) from the patient or the dispensing pharmacy (step S41). The dispensing reservation request message is transmitted from the patient terminal 20_1 or the pharmacy terminal 30 in step S1 in FIG. 3 and step S11 in FIG.

  When the dispensing reservation receiving device 10 receives a dispensing reservation request message from the dispensing pharmacy in step S41, the dispensing reservation calculation processing unit 131 performs the following steps S42 to S45 on the dispensing pharmacy. On the other hand, when the dispensing reservation receiving apparatus 10 receives the dispensing reservation request message from the patient in step S41, the dispensing reservation calculation processing unit 131 performs the following steps S42 to S45 in the dispensing request pharmacy included in the dispensing reservation request message. Based on the store information, it is performed for the dispensing pharmacy corresponding to the information.

  The dispensing reservation calculation processing unit 131 performs a predetermined time of arrival calculation processing for calculating the time required for movement to the dispensing pharmacy that performs dispensing reservation based on information such as the position of the patient (step S42). The said process is performed by the coming-to-the-station scheduled time calculation part 1311 which the dispensing reservation calculation process part 131 has. The scheduled arrival time calculation process performed by the scheduled arrival time calculation unit 1311 will be described in detail later with reference to FIG.

  The dispensing reservation calculation processing unit 131 performs a dispensing time calculation process of calculating the time required for the pharmacist of the dispensing pharmacy to dispense (step S43). The said process is performed by the dispensing time calculation part 1312 which the dispensing reservation calculation process part 131 has. The dispensing time calculation process executed by the dispensing time calculation unit 1312 will be described in detail later with reference to FIG.

  The dispensing reservation calculation processing unit 131 performs a dispensing start time calculation process of calculating the time at which the pharmacist of the dispensing pharmacy should start dispensing (step S44). The said process is performed by the dispensing start time calculation part 1313 which the dispensing reservation calculation process part 131 has. The dispensing start time calculation process performed by the dispensing start time calculation unit 1313 will be described in detail later with reference to FIG.

  The dispensing reservation calculation processing unit 131 performs a dispensing priority adjustment process of adjusting the priority between the dispensing reservation newly received in step S41 and the dispensing reservation already received (step S45). The said process is performed by the dispensing priority determination part 1314 which the dispensing reservation calculation process part 131 has. The dispensing priority adjustment process performed by the dispensing priority determination unit 1314 will be described in detail later with reference to FIG.

  Dispensing reservation calculation processing unit 131 performs dispensing by the desired receiving time based on the desired receiving time of the patient included in the dispensing reservation request message received in step S41 and the result obtained in the processing from steps S41 to S44. It is determined whether it is possible (step S46). If the dispensing reservation calculation processing unit 131 determines that the dispensing is possible, the flow proceeds to step S47, and if not, the flow proceeds to step S49.

  If it is determined that the newly accepted dispensing reservation is dispensable, the dispensing reservation calculation processing unit 131 responds to the dispensing reservation received in step S41 based on the results obtained in each of the processes in steps S42 to S45. The dispensing order information management unit 143 stores information on possible dispensing pharmacies and information on the time when dispensing is finished and the patient is expected to be able to receive the dispensed pharmaceutical (step S47).

  The dispensing reservation calculation processing unit 131 transmits a dispensing reservation response message (see Table 7) to the transmission source that has transmitted the dispensing reservation in step S41 (step S48). This step corresponds to step S3 in FIG. 3 and step S13 in FIG.

  On the other hand, when it is determined that the newly accepted dispensing reservation can not be dispensed, the dispensing reservation calculation processing unit 131 refers to the drug stock information of the other dispensing pharmacies and targets the other dispensing pharmacies to perform steps S50 to S55 below. Is executed (step S49).

  Assuming that the number of dispensing pharmacies having a stock of medicine targeted for dispensing reservation extracted in step S49 is an initial value of the number of stores as a variable, and the number of stores is one or more, the flow proceeds to the following step S51. Loop S55 from. If not, the flow proceeds to step S47 (step S50).

  The dispensing reservation calculation processing unit 131 performs the same on-the-counter predetermined time calculation process as that in step S42 for the dispensing pharmacy extracted in step S49 (step S51). Further, the dispensing reservation calculation processing unit 131 performs the dispensing time calculation process similar to that of step S43, targeting the dispensing pharmacy extracted in step S49 (step S52). In addition, the dispensing reservation calculation processing unit 131 performs the dispensing start time calculation process similar to that in step S44 on the dispensing pharmacy extracted in step S49 (step S53). In addition, the dispensing reservation calculation processing unit 131 performs the dispensing priority adjustment process similar to that of step S45, targeting the dispensing pharmacy extracted in step S49 (step S54).

  When the above steps S51 to S54 are completed, the flow decrements the number of stores, which is a variable, by one and returns to step S50 (step S55).

  In FIG. 7, the processing from step S42 to step S45 is performed on one dispensing pharmacy, and as a result of the processing, steps S49 to S55 are determined when it is determined that dispensing can not be performed by the dispensing pharmacy at the desired receiving time. I was trying to do the processing of. However, for example, when the dispensing reservation request message is received, the dispensing reservation calculation processing unit 131 performs steps S42 to S45 for all the dispensing pharmacies whose information is present in the drug stock information stored by the drug stock information managing unit 144. The processing up to may be performed. In this case, when there are a plurality of dispensing pharmacies ready for dispensing by the desired reception time, the patient may be notified of that and one of the dispensing pharmacies ready for dispensing may be selected.

  Further, as shown in FIG. 3 and FIG. 4, the start of the dispensing reservation calculation process is triggered by the reception of a dispensing reservation request message. However, in the case of a patient who has not arrived at the dispensing pharmacy, the dispensing reservation accepting apparatus 10 is notified at the timing when the latitude and longitude of the patient terminal 20_1 and the position information including the moving means are changed. You may do it. As a result, since it becomes possible to carry out the dispensing reservation calculation process following the update of the position information, the accuracy of the forecast time for the next visit increases, and the dispensing order information is optimized according to the actual patient's behavior. Can.

<Dispensing reservation decision processing>
Next, the dispensing reservation determination process which is the process in step S5 of FIG. 3 and step S15 of FIG. 4 will be described in detail. FIG. 8 is a diagram for explaining the dispensing reservation determination process.

  The dispensing reservation determination processing unit 132 of the dispensing reservation receiving apparatus 10 receives a dispensing reservation confirmation request message (see Table 8) from the patient or the dispensing pharmacy (step S61). The dispensing reservation confirmation request message is transmitted from the patient terminal 20_1 or the pharmacy terminal 30 in step S4 in FIG. 3 and step S14 in FIG.

  The dispensing reservation determination processing unit 132 determines whether the dispensing reservation corresponding to the dispensing reservation confirmation request message received in step S61 is determined (step S62). This determination is performed, for example, based on comparison between the reception time of the dispensing reservation confirmation request message and the effective time of the dispensing reservation information. In this step, when it is determined that the dispensing reservation has been decided, the flow proceeds to step S63, and otherwise proceeds to step S65.

  The dispensing reservation determination processing unit 132 causes the dispensing order information management unit 143 of the information managing unit 14 to store the dispensing reservation corresponding to the dispensing reservation confirmation request message received in step S61 (step S63).

  The dispensing reservation decision processing unit 132 sends a dispensing reservation decision response message (see Table 8) to the transmission source that has sent the dispensing reservation decision request message in step S61 (step S64). This dispensing reservation decision response message is sent to the patient terminal 20_1 or the pharmacy terminal 30 in step S6 in FIG. 3 and step S16 in FIG. 4, and notifies that the reservation has been decided.

  On the other hand, when it is determined in step S62 that the dispensing reservation has not been decided, the dispensing reservation determination processing unit 132 can not perform the dispensing reservation with respect to the transmission source that transmitted the dispensing reservation confirmation request message in step S61. A dispensing reservation decision response message (failure) to notify that has been sent is transmitted (step S65).

<Dispensing reservation notification processing>
Next, the dispensing reservation notification process which is the process in step S7 of FIG. 3 and step S17 of FIG. 4 will be described in detail. FIG. 9 is a diagram for explaining the dispensing reservation notification process.

  The dispensing reservation notification processing unit 133 of the dispensing reservation receiving apparatus 10 determines or changes the dispensing reservation time (step S71). The dispensing reservation time refers to a time frame set for dispensing in the dispensing pharmacy according to the desired reception time and the like transmitted from the patient in the dispensing reservation determination process described above.

  The dispensing reservation notification processing unit 133 acquires from the dispensing order information management unit 143 the dispensing order information of the dispensing pharmacy determined or updated in step S71 (step ST72).

  The dispensing reservation notification processing unit 133 determines whether or not the dispensing reservation time of the existing dispensing reservation and the dispensing order have been changed based on the dispensing reservation time determined or updated in step S71 and the dispensing order information acquired in step S72. It is determined (step S73). If it is determined that there has been a change, the flow proceeds to step S74, otherwise proceeds to step S75.

  If there is a change in the time slot of the existing dispensing reservation, the dispensing reservation notification processing unit 133 causes the patient terminal 20 of the patient of the dispensing reservation that has been changed to receive the dispensable time of the received dispensing reservation. A dispensing reservation time change notification message (for a patient) (see Table 9) for notifying of a change is transmitted (step S74). This step corresponds to step S9 in FIG. 3 and step S19 in FIG.

  The dispensing reservation notification processing unit 133 notifies the dispensing reservation time to the dispensing pharmacy corresponding to the newly accepted dispensing reservation, for which the dispensing reservation time is fixed, when there is no change to the existing dispensing reservation time frame. A dispensing reservation time change notification message (for dispensing pharmacy) is sent (step S75). This step corresponds to step S8 in FIG. 3 and step S18 in FIG. The dispensing pharmacy corresponding to the newly accepted dispensing reservation can also be considered notified by the dispensing reservation confirmation telegram, so notification by the dispensing reservation time change notification telegram may not be performed.

<Dispensing time update process>
Next, the dispensing time update process in step S22 of FIG. 5 will be described in detail with reference to FIG.

  The dispensing time update processing unit 134 of the dispensing reservation acceptance device 10 receives a dispensing time notification telegram notifying of the dispensing time which is the time required for dispensing from the pharmacy terminal 30 (step S81). This step corresponds to step S22 of FIG.

  If the number of medicines used in the dispensing operation of the dispensing time notified by the dispensing time notification message received in step S81 is the initial value of the number of medicines as a variable, and the number of medicines is one or more, the flow is The steps S83 and S84 are looped, and if not, the flow ends (step S82).

  The dispensing time update processing unit 134 stores dispensing time information, to which the dispensing time notified in step S81 is added, in the dispensing time information management unit 145 (step S83). When step S83 is completed, the flow decrements the number of medicines by one and returns to step S82 (step S84).

<Pharmaceutical stock update process>
Next, with reference to FIG. 11, the medicine inventory update process in step S35 of FIG. 6 will be described in detail.

  A dispensing completion notification telegram (see Table 10) for notifying that dispensing has been completed is received from the dispensing pharmacy to which the dispensing reservation has been assigned (step S91). This step corresponds to step S34 in FIG.

  The medicine stock update processing unit 135 refers to the dispensing order information managed by the dispensing order information managing unit 143 according to the dispensing completion notification message received in step S91, and updates the status information indicating that the dispensing has been completed ( Step S92). Thus, the dispensing reservation receiving apparatus 10 can grasp the dispensing reservation for which the dispensing has been completed.

  Next, the drug stock update processing unit 135 refers to the drug stock information management unit 144 to check the drug stock information of the drug corresponding to the dispensing pharmacy that has transmitted the dispensing completion notification telegram in step S91. Then, assuming that the number of drugs is an initial value of the number of drugs as a variable, and the number of drugs is one or more, the flow loops through the following steps S94 and S95, otherwise the flow ends (step S93).

  The medicine inventory update processing unit 135 updates the number of medicines corresponding to the dispensing medicine, which is managed by the medicine inventory information management unit 144 (step S94). Then, when step S94 ends, the flow decrements the number of medicines by one and returns to step S93 (step S95).

<Dispensing situation response processing>
Next, the dispensing situation response process in step S32 or S37 of FIG. 6 will be described in detail with reference to FIG.

  The dispensing status response processing unit 136 of the dispensing reservation receiving apparatus 10 receives a dispensing status request message (see Table 11) from the patient terminal 20 of the patient for which dispensing has been reserved (step S101). This step corresponds to step S31 or S36 in FIG.

  The dispensing status response processing unit 136 refers to the dispensing information management unit 142, and determines whether dispensing of the dispensing reservation corresponding to the dispensing status request message has been completed (step S102). If it is determined that the dispensing has been completed, the flow proceeds to step S103, otherwise the flow proceeds to step S104.

  If the dispensing has been completed, the dispensing status response processing unit 136 notifies the patient terminal 20 that has sent the dispensing status request message that the dispensing has been completed (completed) (see Table 11). ) Is sent (step S103). This step corresponds to step S38 in FIG.

  On the other hand, when the dispensing has not been completed, the dispensing status response processing unit 136 calculates the waiting time until the dispensing is completed (step S104). As a calculation method, for example, the waiting time may be calculated by comparing the current time and the dispensing time acquired in advance from the dispensing pharmacy in the dispensing time update process described in FIGS. 5 and 10.

  The dispensing status response processing unit 136 transmits the dispensing status response message (waiting time) (see Table 11) for notifying the patient of the waiting time calculated in step S104 to the patient terminal 20 (step S105).

<Dispensing situation response processing>
Next, with reference to FIG. 13, the process for calculating the scheduled arrival time in step S42 of FIG. 7 will be described in detail.

  The visit scheduled time calculation unit 1311 of the dispensing reservation reception device 10 reads out patient information from the patient information management unit 141. Thus, the visit scheduled time calculation unit 1311 performs pharmacy store position information indicating the store location of the dispensing pharmacy that has received the dispensing reservation, patient position information indicating the current position of the patient, and information on the moving means of the patient to the dispensing pharmacy. Is acquired (step S111). However, the patient moving means information may be acquired in the later step S112.

  The arrival schedule time calculation unit 1311 moves the patient from the current position to the dispensing pharmacy based on the pharmacy store position information and the patient position information acquired in step S111 using, for example, the Web service on the Internet. Each movement time is acquired (step S112). That is, specifically, the arrival schedule time calculation unit 1311 is, for example, moving means such as A minute on foot, B minute on car, C minute on train, and so on (A, B and C are variables indicating time). Get different travel time by.

  If the moving means time to the dispensing pharmacy of the patient is known, the flow proceeds to step S114, otherwise the throw proceeds to step S115 (step S113).

  When the moving means of the patient to the dispensing pharmacy is found, the scheduled arrival time calculation unit 1311 determines that the patient will arrive at the dispensing pharmacy on the basis of the found moving time of the moving means and the current time. The station scheduled time is calculated (step S114). The scheduled arrival time calculated in this manner may be described, for example, in patient information and the like managed by the patient information management unit 141.

  If the moving means to the dispensing pharmacy of the patient is not known, the scheduled time to date calculation unit 1311 adopts the shortest time among the moving times for each moving means from the current position of the patient to the dispensing pharmacy, Based on the time and the current time, the scheduled arrival time is calculated (step S115).

<Dispensing time calculation processing>
Next, the dispensing time calculation process in step S43 of FIG. 7 will be described in detail with reference to FIG.

  The dispensing time calculation unit 1312 acquires dispensing information from the dispensing information management unit 142 (step S121).

  The dispensing time calculation unit 1312 initializes the dispensing time of the dispensing information acquired in step S121 to 0 (step S122).

  Here, among the medicines required for dispensing, assuming that the number of medicines for which the processing in the following steps S124 and S125 is completed is an initial value of the medicine number as a variable, and the medicine number is 1 or more, the flow is the following step Loop S124 to S126. If not, the flow ends the process (step S123).

  The dispensing time calculation unit 1312 acquires dispensing time information from the dispensing time information management unit 145 (step S124).

  The dispensing time calculation unit 1312 adds the dispensing time of the dispensing time information to calculate the dispensing time which is the time required for dispensing (step S125).

  The flow returns -1 to the number of medicines and returns to step S123 (step S126).

<Dispensing start time calculation process>
Next, the dispensing start time calculation process in step S44 of FIG. 7 will be described in detail with reference to FIG.

  The dispensing start time calculation unit 1313 of the dispensing reservation reception device 10 reads out patient information from the patient information management unit 141, and acquires a desired reception time and a scheduled arrival time to the office. Further, the dispensing information is read from the dispensing information management unit 142, and the total dispensing time is acquired (step S131).

  The dispensing start time calculation unit 1313 determines whether the scheduled arrival time to be acquired at step S131 is earlier than the desired reception time (step S132). If it is determined to be early, the flow proceeds to step S133, otherwise the flow proceeds to step S134.

  If it is determined that the arrival scheduled time is earlier than the desired reception time, the dispensing start time calculation unit 1313 subtracts the total dispensing time from the arrival scheduled time to calculate the dispensing start time (step S133). The dispensing start time calculation unit 1313 reflects the calculated dispensing start time on the dispensing order information of the dispensing order information managing unit.

  If it is determined that the arrival scheduled time is later than the desired reception time, the dispensing start time calculation unit 1313 subtracts the total dispensing time from the desired reception time to calculate the dispensing start time (step S134). The dispensing start time calculation unit 1313 reflects the calculated dispensing start time on the dispensing order information of the dispensing order information managing unit.

<Dispensing priority determination processing (if dispensing order queue is single)>
Next, the dispensing priority determination process in step S45 of FIG. 7 will be described in detail with reference to FIG. Note that what is described in FIG. 16 is the operation of the dispensing reservation accepting apparatus 10 when the dispensing order queue is only one, that is, there is only one pharmacist who is the acceptance candidate for dispensing reservation. The operation of the dispensing reservation accepting apparatus 10 when there are a plurality of pharmacists and cues will be described with reference to FIGS. 18 and 19 described later.

  The dispensing priority determination unit 1314 of the dispensing reservation acceptance device 10 refers to the dispensing information and the dispensing order information, and generates information on a time frame for dispensing reservation based on the dispensing start time and the dispensing time (step S141). ). This time frame is a time zone to be secured on the time schedule of the pharmacist of the dispensing pharmacy in order to dispense the dispensing reservation. Hereinafter, this time frame is referred to as an additional frame. The details and specific example of the additional frame will be described later with reference to FIGS. 20 to 26 described later.

  The dispensing priority determination unit 1314 refers to the dispensing order information, and acquires information on the dispensing order queue (step S142). The dispensing order queue is a queue number, that is, a dispensing reservation registered for each pharmacist. Dispensing order cues will be described in more detail later in connection with FIGS.

  The dispensing priority determining unit 1314 determines whether the time slot of the additional slot secured in step S141 is vacant, that is, whether or not a dispensing reservation has been entered in the time slot (step S143). If a dispensing reservation has not been made in the time zone, the flow proceeds to step S144, otherwise the flow proceeds to step S145.

  If the time slot of the additional slot is vacant, the dispensing priority determination unit 1314 adds information on the additional slot secured in step S141 to the dispensing order information (step S144). Specifically, information on the additional frame, that is, the patient number, the dispensing number, the dispensing start time, the dispensing end time, etc. is added to the corresponding dispensing order information. As a result, the dispensing reservation is newly registered in the pharmacist's time schedule corresponding to the queue number.

  On the other hand, when the time slot of the additional slot is not available, the dispensing priority determination unit 1314 is configured to use the existing time slot for dispensing reservation (hereinafter referred to as a reserved slot) to secure the additional slot. From among, select the one to be moved. Specifically, when the dispensing priority determination unit 1314 moves the reserved frame to a time frame that temporally overlaps with the additional frame set in step S141 and is later in time, the transfer destination As a moving frame (step S145).

The dispensing priority determining unit 1314 selects one of the moving frames which is the moving destination when the reserved frame is moved in step S145, among the moving times below, which has the shortest moving time. Then, the reserved frame is moved to the moving frame which moves at the moving time (step S146). FIG. 17 is a diagram showing a specific example of the moving time when moving the reserved frame.
(1) The moving time when the moving frame is connected to the previous existing time frame (see FIG. 17A). (2) When there is no existing time frame immediately before, a moving time when a virtual time frame having the current time as the end time is regarded as the previous time frame (see FIG. 17B).
(3) A moving time when the end time of the moving frame and the start time of the additional frame coincide (see FIG. 17C).

  The dispensing priority determination unit 1314 accumulates the moving time in which the moving frame is moved in step S146 (step S147). Accumulation here assumes the case where a plurality of reserved frames are moved.

  The dispensing priority determining unit 1314 determines whether the time slot for the additional slot is free by the movement in steps S146 and S147 (step S148). If it is determined that there is an empty space, the flow proceeds to step S144, otherwise the flow proceeds to step S149.

  If it is determined that the time slot of the additional slot is not empty, the dispensing priority determining unit 1314 determines whether or not there is a vacant slot between the current time and the moving slot (step S149). If it is determined that there is a vacant time slot, the flow proceeds to step S151, otherwise the flow proceeds to step S150.

  If it is determined that a vacant time frame does not exist, the dispensing priority determination unit 1314 sets a frame connected with the last reserved frame as a new moving frame, and returns to step S146 (step S150).

  On the other hand, when it is determined that a vacant time frame exists, the dispensing priority determination unit 1314 sets a reserved frame immediately before the vacant time frame as a moving frame, and the process proceeds to step S152 (step S151).

  The dispensing priority determining unit 1314 determines whether or not a time zone sufficient to secure the additional frame after the moving frame is available by the above-described process (step S152). If it is determined that there is an idle, the flow proceeds to step S157, otherwise the flow proceeds to step S153.

  The dispensing priority determination unit 1314 determines whether or not there is a moving frame in a time slot after the moving frame in time (step S153). If it is determined that there is, the flow proceeds to step S154, otherwise the flow proceeds to step S157.

  If it is determined that the time slot for securing the additional frame after the moving frame is available, the dispensing priority determination unit 1314 sets the moving frame after the moving frame in time as the moving frame (step S154), and moves the moving frame. The movement time is accumulated (step S156), and the process returns to step S152.

  On the other hand, when it is determined that the time slot for securing the additional frame after the moving frame is not available, the dispensing priority determination unit 1314 inserts the additional frame immediately after the moving frame, and dispenses the information on the additional frame in the dispensing order. It adds to information (step S157).

<Dispensing priority determination processing (when there are multiple dispensing reservations)>
On the other hand, with reference to FIG. 18 and FIG. 19, the operation of the dispensing reservation receiving apparatus 10 when receiving a plurality of dispensing reservations will be described.

  The dispensing priority determination unit 1314 of the dispensing reservation accepting apparatus 10 refers to the dispensing information and the dispensing order information, and additionally adds a time frame for the newly accepted dispensing reservation based on the dispensing start time and the total dispensing time. Information on the frame is generated (step S161).

  The dispensing priority determination unit 1314 refers to the dispensing order information, and acquires information on the dispensing order queue (step S162). The dispensing order queue is a queue number, that is, a dispensing reservation registered for each pharmacist. Dispensing order cues will be described in more detail later in connection with FIGS.

  The dispensing priority determining unit 1314 performs the following steps S164 to S166 to provisionally determine the dispensing order for each dispensing order queue based on the information on the plurality of dispensing order cues acquired in step S162 (step S163). ).

  Assuming that the number of dispensing order queues is an initial value of the dispensing order queue number which is a variable, and the number of dispensing order queues is one or more, the flow loops steps S165 and S166. If not, the process proceeds to step S167 (step S164).

  The dispensing priority determination unit 1314 performs dispensing priority determination processing for a single dispensing reservation described with reference to FIG. 16 (step S165). Then, the dispensing order queue number is decremented by one and the process returns to step S164 (step S166).

  The dispensing priority determining unit 1314 determines whether there is a dispensing order queue in which the additional frame can be inserted as it is, based on the information on the dispensing order queue read in step S162 (step S167). If it is determined that there is, the flow proceeds to step S168, otherwise the flow proceeds to step S173.

  If it is determined that there is a dispensing order queue in which the additional frame can be inserted as it is, the dispensing priority determining unit 1314 determines whether there is a plurality of queues into which additional frames can be inserted (step S168). If it is determined that there is, the flow proceeds to step S169, otherwise the flow proceeds to step S172.

  If it is determined that there are a plurality of queues into which additional slots can be inserted, the dispensing priority determination unit 1314 determines whether the total dispensing time of dispensing reservations already entered in the pharmacist corresponding to each queue number is the same. It determines (step S169). If it is determined that they are the same, the flow proceeds to step S170, otherwise the flow proceeds to step S171.

  The dispensing priority determining unit 1314 inserts the additional frame into the queue number having the smaller queue number, and ends the processing (step S170).

  The dispensing priority determination unit 1314 inserts the additional frame into the queue number having a small total dispensing time, and ends the processing (step S171).

  If it is determined that there is not a plurality of queues into which an additional frame can be inserted, the dispensing priority determination unit 1314 inserts the additional frame into the queue number that can be inserted as it is, which is determined in step S167, and ends the processing. (Step S172).

  If it is determined in step S167 that there is no dispensing order queue in which the additional frame can be inserted as it is, the dispensing priority determination unit 1314 moves the reserved frame forward in time (moves it forward) to move the time slot of the additional frame. It is determined whether there is a queue number that can be inserted without changing (step S173). If it is determined that there is, the flow proceeds to step S174, otherwise the flow proceeds to step S181.

  If it is determined that there is a queue number that can be inserted without changing the time slot of the additional slot by moving forward the reserved slot, the dispensing priority determining unit 1314 determines whether there is a plurality of queues into which additional slots can be inserted. It is determined (step S174). If it is determined that there is, the flow proceeds to step S175, otherwise the flow proceeds to step S180.

  If it is determined that there are a plurality of queues into which the additional frame can be inserted, the dispensing priority determining unit 1314 determines whether the moving time of the frame by moving forward in step S173 is the same (step S175). If it is determined that they are the same, the flow proceeds to step S176, otherwise the flow proceeds to step S179.

  If it is determined that the moving time of the frame by the advance of step S173 is the same, the dispensing priority determination unit 1314 determines whether the total dispensing time of dispensing reservations already entered in the pharmacist corresponding to each queue number is the same It is determined whether or not it is (step S176). If it is determined that they are the same, the flow proceeds to step S177, otherwise the flow proceeds to step S178.

  If it is determined that the total of dispensing time of dispensing reservation already entered in the pharmacist corresponding to each queue number is the same, the dispensing priority determination unit 1314 inserts an additional frame into the queue number having a smaller queue number and processes it. End (step S177).

  If it is determined that the sum of dispensing time of dispensing reservation already entered in the pharmacist corresponding to each queue number is not the same, the dispensing priority determination unit 1314 inserts the additional frame into the queue number having a smaller total dispensing time. And the process ends (step S178).

  The dispensing priority determining unit 1314 inserts the additional frame into the queue number for which the moving time is the minimum, and ends the process (step S179).

  If it is determined in step S175 that there is not a plurality of queues into which additional frames can be inserted, the dispensing priority determining unit 1314 inserts the additional frame into the queue number determined to be single in step S174 and ends the process ( Step S180).

  If it is determined in step S173 that there is no queue number that can be inserted without changing the time slot of the additional frame by moving forward the reserved frame, the dispensing priority determining unit 1314 determines the start delay time of the additional frame as the queue number. It acquires each time (step S181). The start delay time is the difference time between the dispensing start time before the insertion of a new dispensing reservation corresponding to the additional slot and the dispensing start time after the insertion when the existing slot is moved forward and the additional slot is inserted. . The start delay time will be described in detail later with reference to FIG.

  The dispensing priority determining unit 1314 determines whether there is a plurality of queue numbers with the smallest start delay time (step S182). If it is determined that there is, the flow proceeds to step S176, otherwise the flow proceeds to step S183.

  The dispensing priority determining unit 1314 inserts the queue number into the queue with the smallest start delay time, and ends the processing (step S183).

<Specific example of setting method of additional frame>
Hereinafter, the setting method of the additional frame in the dispensing priority determination process described with reference to FIGS. 16, 17 and 18 will be described using a specific example.

[Example 1: When additional frames can be added as they are]
FIG. 20 is a diagram for describing a specific example 1 of the setting method of the additional frame. The dispensing order confirmation screen is a visual representation of to which time zone an additional frame is to be added on the time schedule of the pharmacist when the dispensing reservation accepting device 10 accepts a dispensing reservation. The dispensing order confirmation screen is displayed, for example, on a display (not shown) of the dispensing reservation receiving apparatus 10 or the pharmacy terminal 30, and is a screen for the pharmacist to refer to a schedule, for example.

  In the dispensing order confirmation screen S1 shown in FIG. 20, a frame f1 indicating dispensing reservation 1 exists near time 9:30. It is assumed that an additional frame f2 indicating a new dispensing reservation 2 is inserted here. The dispensing start time of the dispensing reservation 2 is around 10:30 as shown on the dispensing order confirmation screen S1, and the dispensing end time is around 11:00. Dispensing order confirmation screen S2 shows an insertion example of the additional frame f2 in such a case. In this case, since there is no frame other than the frame f1 around 9:30, the additional frame f2 can be inserted from 10:30 to around 11 o'clock without moving the frame f1 of the dispensing reservation 1 that already exists.

[Example 2: When additional frames can be added by moving forward]
Next, FIG. 21 is a diagram for describing a specific example 2 of the setting method of the additional frame. The example shown in FIG. 21 shows the case where a dispensing reservation already exists at the dispensing start time and dispensing end time of the new dispensing reservation 3.

  As shown in the dispensing order confirmation screen S3 of FIG. 21, the dispensing start time and dispensing end time of the new dispensing reservation 3 overlap the existing foci of dispensing reservation 1 and 2 with the frames f3 and f4. In such a case, the additional frame f5 can not be added unless the existing frames f3 and f4 are moved. In this specific example 2, as shown in the dispensing order confirmation screen S4, the additional frame f5 of the dispensing reservation 3 can be inserted by shifting the frame f3 of the dispensing reservation 1 and the frame f4 of the dispensing reservation 2 forward.

[Example 3: In the case of moving forward as much as possible]
Next, FIG. 22 is a diagram for describing a specific example 3 of the setting method of the additional frame. The example shown in FIG. 22 shows the case where dispensing reservations 1 and 2 already exist at the dispensing start time and dispensing end time of the new dispensing reservation 4.

  As shown in the dispensing order confirmation screen S5 of FIG. 22, the dispensing start time and dispensing end time of the new dispensing reservation 4 overlap the existing f6 and f2 dispensing reservation 1 and 2 frames f6 and f7. Furthermore, in the present specific example 3, unlike the specific example 2 shown in FIG. 21, it is assumed that the time frame can not be moved before 9 o'clock due to, for example, the business hours of the dispensing pharmacy.

  In such a case, as shown on the dispensing order confirmation screen S6, the frames f6 and f7 corresponding to the existing dispensing reservations 1 and 2 are moved forward as much as possible, and immediately thereafter, they correspond to the new dispensing reservation 4 By inserting the additional frame f9, it is possible to reduce the moving time of the frame corresponding to the existing dispensing reservations 1 and 2 and the new dispensing reservation 4 as much as possible.

[Specific example 4: When moving up as far as possible 2]
Next, FIG. 23 is a diagram for describing a specific example 4 of the setting method of the additional frame. In the example shown in FIG. 23, as shown in the dispensing order confirmation screen S7, dispensing reservations 1 and 2 already exist at the dispensing start time and dispensing end time of the new dispensing reservation 4, and immediately after that, the existing dispensing reservation 4 It shows the case where 3 exists.

  In such a case, as shown on the dispensing order confirmation screen S8, the frames f10, f11 and f12 corresponding to the existing dispensing reservations 1, 2 and 3 are moved forward as much as possible, and immediately thereafter a new dispensing reservation 4 By inserting the additional frame f13 corresponding to, it is possible to reduce the transfer time of existing dispensing reservations 1, 2 and 3 and new dispensing reservation 4 as much as possible.

[Example 5: for multiple pharmacists; sorting by dispensing time]
The present specific example 5 is a specific example corresponding to step S171 in FIG. 18 and step S178 in FIG. FIG. 24 is a diagram showing an example in which an additional frame f17 of a new dispensing reservation 4 is inserted into two pharmacists (queue numbers). As shown in the dispensing order confirmation screen S9, dispensing reservations 1 and 2 have already been entered for the pharmacist 1 and dispensing reservations 3 have been entered for the pharmacist 2. Both the pharmacist 1 and 2 are free during the time from the dispensing start time of the new dispensing reservation 4 to the dispensing end time, and an additional frame f14 corresponding to the new dispensing reservation 4 may be inserted into either it can.

  In such a case, in the present specific example 5, as shown on the dispensing order confirmation screen S10, the additional frame f14 is inserted to the pharmacist whose dispensing time is shorter. This makes it possible to equalize the burden on each pharmacist as much as possible.

[Example 6: Correspondence to multiple pharmacists; sorting according to amount of advance]
The present specific example 6 is a specific example corresponding to step S179 etc. of FIG. FIG. 25 is a diagram showing an example in which an additional frame f17 of a new dispensing reservation 4 is inserted into two pharmacists. As shown in the dispensing order confirmation screen S11, dispensing reservations 1 and 2 for the pharmacist 1 and dispensing reservations 3 for the pharmacist 2 have already been entered. There is a frame f18 corresponding to the dispensing reservation 1 for the pharmacist 1 and a frame f20 corresponding to the dispensing reservation 3 for the pharmacist 2 for the time zone from the dispensing start time of the new dispensing reservation 4 to the dispensing end time .

  In such a case, when advancing the dispensing reservation already entered for each pharmacist, the pharmacist with the smaller time for moving the frame is selected. In the case of this specific example 6, as shown in FIG. 25, the moving time when moving forward the frame f18 corresponding to the dispensing reservation 1 of the pharmacist 1 advanced the frame f20 corresponding to the dispensing reservation 3 of the pharmacist 2 Clearly shorter than the travel time of the case. Therefore, as shown in the dispensing order confirmation screen S12, the additional frame f21 of the new dispensing reservation 4 is inserted into the pharmacist 1, and the frame f18 corresponding to the existing dispensing reservation 1 is moved forward.

[Example 7: Handling multiple pharmacists; sorting by the amount of start delay time]
The present specific example 6 is a specific example corresponding to step S183 etc. of FIG. FIG. 26 is a diagram showing an example in the case where a new dispensing reservation 6 addition frame is inserted into the time frames of two pharmacists. As shown in the dispensing order confirmation screen S13, dispensing reservations 1, 2 and 5 for the pharmacist 1 and dispensing reservations 3 and 4 for the pharmacist 2 have already been entered. In the time zone from the dispensing start time of the new dispensing reservation 6 to the dispensing end time, a frame f22 corresponding to the dispensing reservation 1 and a frame f23 corresponding to the dispensing reservation 2 for the pharmacist 1 and a dispensing reservation 3 for the pharmacist 2 There exist a frame f24 corresponding to and a frame f25 corresponding to dispensing reservation 4 respectively.

  In such a case, when delaying the existing dispensing reservation and inserting the additional frame, the start delay time which is the difference time between the dispensing start time of the additional frame before insertion and the dispensing start time of the additional frame after insertion The additional frame f27 of the new dispensing reservation 6 is inserted into the pharmacist calculated for each pharmacist and having a shorter start delay time. That is, in the present specific example 6 shown in FIG. 26, since the pharmacist 2 has a shorter start delay time, as shown on the dispensing order confirmation screen S14, the frame f24 corresponding to the dispensing reservation 3 of the pharmacist 2 and the dispensing reservation 4 The corresponding frame f25 is moved forward, and the additional frame f27 corresponding to the new dispensing reservation 6 is inserted.

[Example 1 of dispensing order queue: no frame movement]
FIG. 27 is a diagram for describing a specific example 1 of the dispensing order queue. As shown in FIG. 27, when there is no reserved frame in the time slot of the additional frame, the additional frame is inserted as it is into the dispensing order queue.

[Example 2: Dispensing order queue example 2: In case of moving forward the reservation frame]
FIG. 28 is a diagram for describing a specific example 2 of the dispensing order queue. As shown in FIG. 28, when there is a reserved frame in the additional slot time zone, if it is not necessary to change the additional slot time zone by moving forward the reserved slot, the reserved slot is moved forward. And an additional frame is inserted without time shift.

[Example 3: Dispensing order queue example 3: In case of moving forward a plurality of reserved slots]
FIG. 29 is a diagram for describing a specific example 3 of the dispensing order queue. As shown in FIG. 29, when there are a plurality of reserved frames in the time slot of the additional slot, if it is not necessary to change the time slot of the additional slot by moving forward the plurality of reserved frames, a plurality of As the reserved frame is moved forward, the additional frame is inserted without time movement.

[Example 4: Dispensing order queue example: Forward multiple reserved slots and move additional slots behind]
FIG. 30 is a diagram for describing a specific example 4 of the dispensing order queue. As shown in FIG. 30, when there are a plurality of reserved frames in the time slot of the additional frame, if the time slot of the additional frame can not but be changed even if the plurality of reserved frames are moved forward, While a plurality of reserved slots are moved forward, additional slots are inserted with a start delay time.

[Example 5 of dispensing order queue: moving forward a plurality of reserved frames and moving an additional frame back]
FIG. 31 is a diagram for describing a specific example 5 of the dispensing order queue. The fifth specific example shown in FIG. 31 differs from the fourth specific example shown in FIG. 30 in the following points. That is, in the specific example 4 shown in FIG. 30, only the reserved frame overlapping the additional frame is advanced, but in the specific example 5 shown in FIG. 31, not only the reserved frame overlapping the additional frame The reserved slots that existed after the additional slots have also been moved forward. Which of the specific examples 4 and 5 is adopted is determined depending on, for example, whether or not there is a time zone for inserting the additional frame when all reserved frames overlapping the additional frame are moved forward.

[Example 6: Dispensing order cue specific example: when there are multiple dispensing order cues; sorting by total dispensing time]
The sixth specific example corresponds to step S171 in FIG. 18 and step S178 in FIG. FIG. 32 is a diagram for describing a specific example 6 of the dispensing order queue. In this specific example 6, it is assumed that there are a plurality of dispensing queues, that is, there are a plurality of pharmacists that can accept dispensing reservations. In such a case, as shown in FIG. 32, the dispensing order queue corresponding to the pharmacist whose additional frame does not overlap the existing reserved frame is first extracted, and then the total dispensing time of the reserved frame is the smallest. An additional frame is inserted into the dispensing order queue.

[Example 7: Dispensing order cue example: When there are multiple dispensing order cues; When sorting by the total of the forward moving time]
The present specific example 7 corresponds to step S179 in FIG. FIG. 33 is a diagram for describing a specific example 7 of the dispensing order queue. In this specific example 7, it is assumed that there are a plurality of dispensing queues, that is, there are a plurality of pharmacists who can accept dispensing reservations. In such a case, as shown in FIG. 33, since there is no pharmacist whose additional frame does not overlap the existing reserved frame, the moving time of each frame when the reserved frame is moved forward is calculated. As shown in FIG. 33, it is apparent that the moving time of queue number 1 is shorter than the total moving time of queue number 2. In this case, the reserved frame of cue number 1 is moved forward and inserted after the additional frame pixel.

[Example 8 of dispensing order queue: when there are multiple dispensing order queues; sorting by start delay time]
The eighth specific example corresponds to step S183 in FIG. FIG. 34 is a diagram for describing a specific example 8 of the dispensing order queue. In this specific example 8, when there are a plurality of dispensing queues, that is, there are a plurality of pharmacists who can accept dispensing reservation, and even if the reserved frame is moved forward, the additional frame is inserted without moving the time of the additional frame. It is assumed that it can not be done. In such a case, the start delay time (the difference between the start time before and after the insertion of the addition frame) due to the time movement of the addition frame is calculated for all queues, and the addition is made to the queue with the shortest movement time A frame is inserted. In FIG. 34, since queue number 3 has the shortest start delay time, an additional frame is inserted in the queue.

  As described above, the dispensing reservation receiving apparatus 10 according to the present embodiment receives, from the patient terminal 20 or the pharmacy terminal 30, the information on the prescription and the dispensing reservation information which is the information on the dispensing reservation based on the prescription. The information management unit 14 manages information on a prescription, and dispensing order information that is information indicating the dispensing order in the pharmacy, and priority on dispensing based on the prescription based on information on the prescription and dispensing reservation information The control unit 13 executes a dispensing priority determination process of determining and updating the dispensing order information according to the priority order.

  With such a configuration, the dispensing reservation receiving apparatus 10 of the present embodiment can minimize the total waiting time of patients occurring in existing dispensing reservations, including dispensing reservations newly received this time.

  Further, in dispensing reservation accepting apparatus 10 of the present embodiment, control unit 13 performs dispensing priority determination unit 1314 that performs dispensing priority determination processing, and scheduled arrival time for calculating the scheduled arrival time of the dispensing patient. A calculation unit 1311, a dispensing time calculation unit 1312 for calculating a dispensing time which is a time required for dispensing based on a prescription, and a dispensing start time calculation unit 1313 for calculating a dispensing start time which is a time to start dispensing The dispensing priority determination unit 1314 determines the priority of dispensing based on a prescription based on the results calculated by the scheduled arrival time calculation unit 1311, the dispensing time calculation unit 1312, and the dispensing start time calculation unit 1313. Do.

  With such a configuration, the dispensing reservation receiving device 10 of the present embodiment can suitably determine the priorities of a plurality of dispensing reservations, including existing dispensing reservations.

  Further, in the dispensing reservation receiving apparatus 10 of the present embodiment, the dispensing reservation information includes information on the desired time for receiving the drug by the patient, and the control unit 13 calculates the visit scheduled time calculation unit 1311, the dispensing time calculation unit 1312, And, based on the result calculated in the dispensing start time calculation unit 1313, it is determined whether dispensing is possible by the desired reception time, and if it is determined that it is possible, information on the dispensable pharmacy and the receipt The information management unit 14 stores information about the desired time, and if it is determined that dispensing is not possible by the desired reception time, a pharmacy having an inventory of medicines capable of performing dispensing based on a prescription is searched and searched. For each pharmacy, it is determined whether dispensing is possible by the desired delivery time, and information on the dispensable pharmacy and information on the desired delivery time are stored in the information management unit 14.

  Dispensing reservation receiving device 10 of the present embodiment can minimize the waiting time of the newly received dispensing reservation with such a configuration.

  Further, in the dispensing reservation accepting apparatus 10 of the present embodiment, the dispensing reservation information includes information on the desired delivery time of the drug by the patient, and the dispensing start time calculation unit 1313 determines that the scheduled arrival time is later than the desired delivery time. If it is a time, the dispensing start time is set to be earlier than the scheduled arrival time by the dispensing time, and if the scheduled arrival time is earlier than the desired receiving time, the dispensing start time is only the dispensing time from the desired receiving time Set the early time.

  Dispensing reservation receiving device 10 of the present embodiment can suitably determine the time when the pharmacist of the dispensing pharmacy should start dispensing with such a configuration.

  Further, in the dispensing reservation accepting apparatus 10 of the present embodiment, the control unit 13 registers the time frame which is the time zone in which the pharmacist belonging to the pharmacy should dispense in the dispensing pharmacist's time schedule in the dispensing priority determination process. Determine the dispensing priority of the newly accepted dispensing reservation.

  With this configuration, the dispensing reservation receiving device 10 of the present embodiment can suitably manage the priority of dispensing reservations.

  Further, in the dispensing reservation accepting apparatus 10 of the present embodiment, the control unit 13 performs the dispensing priority determination process based on the dispensing start time and the dispensing time in the time frame corresponding to the newly accepted dispensing reservation. It is determined whether or not a dispensing reservation has been entered, and if no other dispensing reservation has been entered, the relevant time frame is set to the time frame corresponding to the newly accepted dispensing reservation.

  Dispensing reservation accepting apparatus 10 of the present embodiment can suitably accept a newly accepted dispensing reservation with such a configuration.

  Further, in the dispensing reservation accepting apparatus 10 of the present embodiment, in the dispensing priority determination process, when another dispensing reservation is included in the time frame corresponding to the newly accepted dispensing reservation, the control unit 13 The time frame corresponding to the newly received dispensing reservation is secured by shifting the time frame of the other dispensing reservation forward.

  With such a configuration, the dispensing reservation receiving apparatus 10 of the present embodiment can achieve both existing dispensing reservation and newly accepted dispensing reservation.

  Further, in the dispensing reservation accepting apparatus 10 of the present embodiment, in the dispensing priority determination process, when another dispensing reservation is included in the time frame corresponding to the newly accepted dispensing reservation, the control unit 13 concerned If the time frame corresponding to the newly accepted dispensing reservation can not be secured by shifting the time frame of another dispensing reservation forward, the time frame corresponding to the newly received dispensing reservation is shifted backward. By moving it, the time frame corresponding to the newly accepted dispensing reservation is secured.

  With such a configuration, the dispensing reservation receiving apparatus 10 of the present embodiment can achieve both existing dispensing reservation and newly accepted dispensing reservation.

  In addition, in the dispensing reservation accepting apparatus 10 of the present embodiment, when there are a plurality of pharmacists that can register the newly accepted dispensing reservation, the control unit 13 selects a time frame corresponding to the newly accepted dispensing reservation. A temporary registration is made for each of a plurality of pharmacists, and at the time of the temporary registration, it is determined whether or not another dispensing reservation is included in the time frame corresponding to the newly received dispensing reservation, and another dispensing reservation is included. If not, among the time frames corresponding to the newly received dispensing reservation that each of the plurality of pharmacists have, the dispensing time required for the other dispensing reservation already possessed by the pharmacist is the dispensing time newly received on the time schedule of the pharmacist having the shortest time Register the reservation time frame.

  With such a configuration, the dispensing reservation receiving apparatus 10 of the present embodiment can receive dispensing reservations so as to minimize the burden on the pharmacist.

  In addition, in the dispensing reservation accepting apparatus 10 of the present embodiment, when there are a plurality of pharmacists that can register the newly accepted dispensing reservation, the control unit 13 selects a time frame corresponding to the newly accepted dispensing reservation. When another dispensing reservation is included in the time frame corresponding to the newly received dispensing reservation when temporarily registered for each of a plurality of pharmacists, shift the time frame of the other dispensing reservation forward and move it Transfer time for moving another dispensing reservation when it is possible to secure a time frame corresponding to the newly received dispensing reservation, the time of the dispensing reservation newly received in the pharmacist's time schedule with the shortest transfer time Register the frame.

  With such a configuration, the dispensing reservation receiving apparatus 10 of the present embodiment can receive a new dispensing reservation so as to minimize the time lag with respect to the existing dispensing reservation.

  In addition, in the dispensing reservation accepting apparatus 10 of the present embodiment, when there are a plurality of pharmacists that can register the newly accepted dispensing reservation, the control unit 13 selects a time frame corresponding to the newly accepted dispensing reservation. When a plurality of pharmacists are temporarily registered, another dispensing reservation is included in the time frame corresponding to the newly received dispensing reservation, and the time slot of the other dispensing reservation is shifted and moved forward. If it is not possible to secure the time frame corresponding to the dispensing reservation received, the time frame corresponding to the dispensing reservation is shifted by shifting the time frame corresponding to the newly received dispensing reservation backward. Register the time frame of the newly accepted dispensing reservation in the pharmacist's time schedule with the shortest delay time when moving it behind and moving when it is possible to secure it

  With such a configuration, the dispensing reservation receiving apparatus 10 of the present embodiment can receive a new dispensing reservation so as to minimize the time lag with respect to the patient desired delivery time.

  Although the embodiments according to the present invention have been described in detail with reference to the drawings, the functions of the dispensing reservation receiving apparatus 10 described above can be realized by a computer program.

  The computer for realizing the functions of the dispensing reservation accepting apparatus 10 by a program may be, for example, an input device such as a keyboard, a mouse, or a touch pad, an output device such as a display or a speaker, a central processing unit (CPU), a read only memory (ROM), A reader that reads information from recording media such as random access memory (RAM), storage devices such as hard disk drive and solid state drive (SSD), and digital versatile disk read only memory (DVD-ROM) and universal serial bus (USB) memory. , And a network card for communicating via a network, and each unit is connected by a bus.

  Then, the reading device reads the program from a recording medium recording the program for realizing the function of each device described above, and stores the program in a storage device. Alternatively, the network card communicates with the server device connected to the network, and stores in the storage device a program for realizing the functions of the respective devices downloaded from the server device.

  Then, the CPU copies the program stored in the storage device to the RAM, sequentially reads out the instruction included in the program from the RAM, and executes the command, whereby the functions of the above-described devices are realized.

  The present invention is applicable to a dispensing reservation accepting apparatus that reserves a prescription via a communication line or the like.

100 dispensing reservation accepting system 10 dispensing reservation accepting apparatus 11 receiving unit 12 transmitting unit 13 control unit 131 dispensing reservation calculation processing unit 1311 arrival scheduled time calculating unit 1312 dispensing time calculating unit 1313 dispensing start time calculating unit 1314 dispensing priority determining unit 132 Dispensing reservation determination processing unit 133 Dispensing reservation notification processing unit 134 Dispensing time update processing unit 135 Drug stock updating processing unit 136 Dispensing status response processing unit 14 Information management unit 141 Patient information management unit 142 Dispensing information management unit 143 Dispensing order information management unit 144 Drug stock information management unit 145 Dispensing time information management unit 20, 20_1, 20_2 Patient terminal 30 Pharmacy terminal

Claims (5)

A receiving unit that receives information on a prescription from the patient terminal or a pharmacy terminal provided in a pharmacy and dispensing reservation information that is information on dispensing reservation based on the prescription;
An information management unit which manages dispensing order information which is information indicating the information on the prescription and the dispensing order in the pharmacy;
Based on information on the prescription , the dispensing reservation information, and information on dispensing time calculated using the dispensing reservation information and information on dispensing start time that is time to start dispensing By registering an additional frame , which is a newly accepted time frame for dispensing reservation , in the time schedule of the pharmacist enrolled in the pharmacy , so as not to overlap with the reserved time frame, which is a time frame for dispensing reservation already reserved. A control unit that executes a dispensing priority determination process for updating the dispensing order information ;
The control unit
When there are a plurality of pharmacists who do not overlap the reserved frame among the pharmacists enrolled in the pharmacy, the time schedule of the pharmacist with the shortest total dispensing time, which is the total time of the reserved frame Register the additional slot in
When there is a pharmacist who can add the additional frame by moving the reserved frame forward, there is a pharmacist's time schedule with the shortest moving time when moving the reserved frame, After shifting the reserved frame forward, the additional frame is registered,
When there is no pharmacist who can add the additional frame by moving the reserved frame forward, there is no pharmacist's time schedule with the shortest start delay time, which is a time obtained by delaying the start time of the additional frame. Delaying the start time and registering the additional slot,
Control agent reservation system. The control unit calculates a scheduled arrival time of the patient based on a dispensing priority determination unit that executes the dispensing priority determination process , a position of the patient and moving means of the patient included in the dispensing reservation information. and come stations scheduled time calculation unit for performing a dispensing time calculation unit for calculating a pre Sulfur butterfly agent time based on dispensing time information including information about the information and dispensing time for the type of drug contained in the information on the prescription, the A dispensing start time calculation unit configured to calculate the dispensing start time based on the patient desired reception time included in the dispensing reservation information and the scheduled arrival time to the station ;
The said dispensing priority determination part determines the priority of the dispensing based on the said prescription based on the result calculated in the said visit scheduled time calculation part, the said dispensing time calculation part, and the said dispensing start time calculation part. ,
The dispensing reservation acceptance device according to claim 1 . The dispensing reservation information includes information about the receipt desired time of the drug by the patient,
The control unit determines whether or not it is possible to dispense by the desired reception time based on the results calculated by the visit scheduled time calculation unit, the dispensing time calculation unit, and the dispensing start time calculation unit. If it is judged that it is possible, information on the dispensable pharmacy and the information on the desired reception time are stored in the information management unit, and it is judged that the dispensability is not possible by the desired reception time, A pharmacy having an inventory of medicines capable of dispensing based on the prescription is searched, and it is determined whether or not the dispensing desired time for each of the retrieved pharmacies can be dispensed, and information on the dispensable pharmacy and the reception Storing information on a desired time in the information management unit;
The dispensing reservation acceptance device according to claim 2 . The dispensing reservation information includes information on the desired time for receiving the drug by the patient,
The dispensing start time calculation unit sets the dispensing start time to a time earlier than the next scheduled time by the dispensing time when the next scheduled time is later than the desired reception time, and the next station When the scheduled time is earlier than the desired reception time, the dispensing start time is set earlier than the desired reception time by the dispensing time.
The dispensing reservation acceptance device according to claim 2 . The length of the time slot of the dispensing reservation is determined in advance based on dispensing time information set for each of the pharmacists.
The dispensing reservation acceptance device according to claim 1 .

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