Top Payment Processing Outsourcing Companies
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Unity Communications
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZServices provided
25% Back Office Outsourcing" > 20% Employer of Record (EOR) Services" > 15% Customer Service Outsourcing" > 10% Call Center Services" > 10% HR Outsourcing" > 10% Recruitment Process Outsourcing" > 10% Sales Outsourcing" >25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +410% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingFocus Areas
30% Payment Processing" > 40% Data Entry & Processing" > 10% Claims Processing" > 10% Medical Billing Services" > 10% Virtual Assistant" >30% Payment Processing40% Data Entry & Processing10% Claims Processing +210% Medical Billing Services10% Virtual AssistantSee all 44 projectsUnity Communications is a Business Process Outsourcing (BPO) company specializing in Back Office Services, Administrative Outsourcing, and Remote Office Support. The company has garnered highly positive feedback, with over 90% of reviewers praising their professionalism, responsiveness, and efficiency. Notably, their ability to seamlessly integrate into client workflows and maintain high-quality service is frequently highlighted, with specific emphasis on their communication and organizational skills.
1 of 1 reviews is 5 stars1 new review for Back Office Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews highlight Unity Communications as a reliable partner for revenue cycle management. Clients commend their organizational skills, timely communication, and respectful demeanor. One client noted that despite employee turnover, collections remained stable, showcasing effective team integration. Additionally, an innovative approach to attendance issues led to a remarkable 99.59% attendance rate. Overall, sentiment is overwhelmingly positive, with clients appreciating the company's culture and commitment to delivering value.Was this helpful?
1 of 1 Payment Processing reviews is 5 starsUnknown avg. project costPayment Processing Experience
Overall, Unity Communications demonstrates strong expertise in Payment Processing, with 85% of reviewers highlighting their professionalism and timely response to client needs. Positive feedback emphasizes increased revenue and consistency in claim processing. However, 15% noted areas for improvement, including smoother team transitions and clearer performance management processes. Clients appreciate the team's knowledge and friendly demeanor, indicative of a solid partnership for billing services.
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Industry Experience
Unity Communications has garnered positive feedback across various sectors, particularly in Medical, Telecommunications, and Other Industries. In the Medical sector, they are praised for their efficient revenue cycle management support. The Telecommunications industry highlights their effectiveness in project management and customer satisfaction. Overall, clients commend their responsiveness, professionalism, and ability to integrate seamlessly into existing workflows, making them a strong candidate for businesses in these industries seeking reliable outsourcing solutions.
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IT Services Wellness & Fitness Healthcare Telecommunications Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education Medical Other industries Other Industry Consumer ProductsWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Services provided
45% Back Office Outsourcing" > 15% Finance & Accounting Outsourcing (FAO)" > 10% Call Center Services" > 10% Customer Service Outsourcing" > 10% HR Consulting" > 10% Sales Outsourcing" >45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +310% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingFocus Areas
10% Payment Processing" > 25% Data Entry & Processing" > 25% Virtual Assistant" > 10% Claims Processing" > 10% Legal Outsourcing" > 10% Medical Billing Services" > 10% Writing & Content Creation Outsourcing" >10% Payment Processing25% Data Entry & Processing25% Virtual Assistant +410% Claims Processing10% Legal Outsourcing10% Medical Billing Services10% Writing & Content Creation OutsourcingSee all 190 projectsRemote CoWorker is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. The firm consistently receives positive feedback, with nearly 90% of reviewers highlighting their effective project management and proactive communication. A recurring theme in the reviews is their ability to enhance productivity and delegate administrative tasks efficiently, with 85% of clients praising their virtual assistants for reliability and professionalism.
15 of 16 reviews are 5 stars8 new reviews for Back Office Outsourcing servicesLess than $10,000 avg. project costRead 16 Recent ReviewsReviewed 16 times in the past 6 months
Recent reviews of Remote CoWorker reflect a consistently positive sentiment among clients, highlighting their exceptional communication, project management, and responsiveness. Clients praised the proactive support and attention to detail provided by their virtual assistants, particularly noting improvements in productivity and operational efficiency. Specific feedback included appreciation for timely task completion and the ability to seamlessly integrate into existing workflows. Overall, clients expressed high satisfaction with the quality of service, making Remote CoWorker a recommended choice for businesses seeking reliable virtual assistance.Was this helpful?
58 of 70 Back Office Outsourcing reviews are 5 stars8 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 70 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Podcast Production
5.0 — Remote CoWorker was hired by a podcast production company to schedule guests and provide personal assistance to the lead producer. Read moreWas this helpful?
Industry Experience
The provider has demonstrated expertise across diverse industries including Arts, Medical, Education, Real Estate, Advertising, and more. Clients commend their responsiveness, communication, and project management skills, leading to increased efficiency and productivity. Positive feedback highlights their ability to tailor support to specific organizational needs while aligning with company values. Overall sentiment indicates strong satisfaction, particularly in the Medical and Education sectors, suggesting a good fit for businesses seeking operational support and administrative assistance.
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Business services Advertising & marketing Plumbing Franchises Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Arts, entertainment & music eCommerce Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Education Media Healthcare Publishing Energy & natural resources Legal Sports Medical Real estate Financial servicesWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
15% Back Office Outsourcing" > 30% Call Center Services" > 30% Customer Service Outsourcing" > 20% AI Agents" > 5% Data Annotation Services" >15% Back Office Outsourcing30% Call Center Services30% Customer Service Outsourcing +220% AI Agents5% Data Annotation ServicesFocus Areas
15% Payment Processing" > 40% Virtual Assistant" > 25% Data Entry & Processing" > 10% Claims Processing" > 10% Medical Billing Services" >15% Payment Processing40% Virtual Assistant25% Data Entry & Processing +210% Claims Processing10% Medical Billing ServicesSee all 86 projectsSupportYourApp is a Business Process Outsourcing company offering Remote Office Support and Administrative Support Services. Reviews highlight their strong project management, adaptability, and the quality of their personnel. They have a track record of timely delivery and effective communication, with 100% of reviewers noting their responsiveness and ability to meet evolving needs.
Reviews mention Great team
Clients consistently express high satisfaction with SupportYourApp, highlighting the professionalism and dedication of their team. One client noted the 'warm, yet professional' relationship fostered through effective communication, while another praised the team's seamless integration, describing them as part of the family. The commitment of the management team and quick service delivery were also commended, showcasing a strong overall sentiment of trust and reliability in the support provided.-
Customer Support Services for Team Building Platform
5.0 Nov 15, 2022Every member of the team is hardworking and great at their job, but also really fun! We have monthly meetings to give updates and spend time together.
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Technical Customer Support for Software Developer
5.0 Dec 8, 2016SupportYourApp is a human team which we were able to meet in person. They were trained well enough to respond to customers as fast as possible. SupportYourApp's team does everything in their power in order to respond with a solution, or at least with a human touch.
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7 of 10 reviews are 5 stars$200,000 – $999,999 avg. project costRead 11 Recent ReviewsReviewed 10 times in the past 6 months
In the last six months, client feedback for SupportYourApp has been mixed. Positive reviews highlight their responsiveness, flexibility, and ability to scale support effectively, as noted by Lopay and Fourth Estate, who praised improved efficiency and recruitment quality. However, concerns were raised by a lifestyle apparel brand regarding accountability and service quality, emphasizing a lack of ownership that increased internal workload. Overall, while many clients appreciate their adaptability and project management, there are significant areas for improvement in service execution.Was this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)This provider is fluent in 31 languages:
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Turkish
This provider is available in 33 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Services provided
10% Back Office Outsourcing" > 50% Customer Service Outsourcing" > 20% Call Center Services" > 10% Content Moderation Services" > 10% Data Annotation Services" >10% Back Office Outsourcing50% Customer Service Outsourcing20% Call Center Services +210% Content Moderation Services10% Data Annotation ServicesFocus Areas
25% Payment Processing" > 25% Data Entry & Processing" > 25% Medical Billing Services" > 25% Revenue Cycle Management" >25% Payment Processing25% Data Entry & Processing25% Medical Billing Services +125% Revenue Cycle ManagementSee all 47 projectsHelpware CX is a Business Process Outsourcing provider specializing in Back Office Services and Administrative Support Services. Nearly all reviewers commend their ability to deliver cost-effective solutions with a proactive and collaborative approach, highlighting a 100% satisfaction rate in terms of quality, timeliness, and management. Their dedicated team is praised for enhancing client performance.
Reviews mention Detail-oriented
Clients have consistently praised Helpware for their detail-oriented approach, noting their attentiveness to requests and the establishment of efficient processes. One client highlighted the team's ability to improve response and resolution times, attributing this success to Helpware's internal procedures and focus on quality work. The emphasis on open communication and proactive engagement further underscores their commitment to detail, resulting in a strong partnership and high satisfaction among clients.-
Customer Service Team for Lifestyle Brand
5.0 Oct 28, 2019Helpware's team lead, Charley, has provided constant coaching and direct communication with us to create a strong partnership within our customer service department. Thanks to their internal procedures and overall productivity, incite and attention to detail, Helpware has shown reliability and high-quality work. Each team member is thoughtful with their time and attentive to our requests.
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1 of 1 Back Office Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Staff Aug & Back Office Outsourcing for Cybersecurity Co
5.0 — Helpware provided staff augmentation for a cybersecurity company. Helpware assembled a team of 15 resources and provided best practices and process training to support the client's alert monitoring Read moreWas this helpful?
Industry Experience
Helpware has demonstrated expertise across multiple industries including Telecommunications, Information Technology, Healthcare, eCommerce, and Financial Services. Clients commend their speed, project management skills, and adaptability, particularly in customer support roles. Feedback consistently highlights Helpware's ability to enhance operational efficiency and customer satisfaction. Overall, the sentiment is overwhelmingly positive, indicating strong potential for partnerships in sectors requiring customer service, technical support, and marketing assistance.
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Information technology Healthcare Software eCommerce Education Food & Beverages Nonprofit Media Retail Other Industry Automotive Business services Financial services Advertising & marketing Consumer Products Telecommunications Arts, entertainment & music IT ServicesWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
10% Back Office Outsourcing" > 50% Call Center Services" > 30% Customer Service Outsourcing" > 10% Staffing" >10% Back Office Outsourcing50% Call Center Services30% Customer Service Outsourcing +110% StaffingFocus Areas
30% Payment Processing" > 40% Virtual Assistant" > 20% Claims Processing" > 10% Data Entry & Processing" >30% Payment Processing40% Virtual Assistant20% Claims Processing +110% Data Entry & ProcessingSee all 34 projectsXACT specializes in Back Office Services and Business Process Outsourcing, delivering Remote Back Office Solutions and Administrative Support Services. They have garnered 100% positive feedback, with clients praising their flexibility, strong cultural alignment, and ability to enhance customer service. XACT consistently meets service level targets and is noted for their proactive, consultative approach.
1 of 1 Back Office Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Back-Office & Customer Service for Promotional Products Co
5.0 — XACT provides back-office and customer service outsourcing for a promotional products company. The team's agents handle inbound customer inquiries, order status updates, and post-sale assistance. Read moreWas this helpful?
Industry Experience
XACT Telesolutions has demonstrated substantial expertise across various industries, including eCommerce, manufacturing, logistics, insurance, real estate, automotive, retail, education, and arts & entertainment. Clients praise their adaptability, responsiveness, and ability to enhance customer service experiences, leading to improved operational efficiencies and higher satisfaction rates. Feedback reflects a consistent sentiment of reliability and value across sectors, making XACT a strong candidate for organizations seeking customer service solutions in these fields.
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Manufacturing Supply Chain, Logistics, and Transport Insurance Real estate Automotive Retail Transportation IT Services Arts, entertainment & music Advertising & marketing Chemicals & Biotechnology Nonprofit Financial services eCommerce Information technology Sports Healthcare Other Industry EducationWas this helpful?
More responsive than most other service providers
Get in TouchXACT is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Services provided
20% Back Office Outsourcing" > 30% Customer Service Outsourcing" > 30% Finance & Accounting Outsourcing (FAO)" > 20% IT Staff Augmentation" >20% Back Office Outsourcing30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO) +120% IT Staff AugmentationFocus Areas
10% Payment Processing" > 35% Data Entry & Processing" > 35% Medical Billing Services" > 15% Claims Processing" > 5% Virtual Assistant" >10% Payment Processing35% Data Entry & Processing35% Medical Billing Services +215% Claims Processing5% Virtual AssistantSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 7 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
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$1,000+$150 - $199 / hr10 - 49Ottawa, Canada
Services provided
10% Back Office Outsourcing" > 25% Accounting" > 25% Finance & Accounting Outsourcing (FAO)" > 20% Fractional CFO Services" > 10% Business Consulting" > 10% Financial Consulting" >10% Back Office Outsourcing25% Accounting25% Finance & Accounting Outsourcing (FAO) +320% Fractional CFO Services10% Business Consulting10% Financial ConsultingFocus Areas
50% Payment Processing" > 50% Data Entry & Processing" >50% Payment Processing50% Data Entry & ProcessingSee all 10 projectsZenbooks is an accounting and financial services firm offering comprehensive bookkeeping, tax advisory, and financial management solutions. Across reviews, clients consistently commend their responsiveness, knowledge, and timely delivery of services, with approximately 90% expressing satisfaction. Some clients noted areas for improvement such as increased language support and better project visibility, but overall, Zenbooks maintains a high standard of service.
Reviews mention Detail-oriented
Clients consistently highlight Zenbooks' exceptional attention to detail. One CEO noted their 'quality, friendliness, timeliness, and attention to detail' as particularly impressive, emphasizing the accuracy and promptness of financial reporting and tax services. The ability to provide filing-ready financials and facilitate faster month-end closing further underscores their detail-oriented approach. Overall, client sentiment reflects a strong appreciation for Zenbooks' meticulousness in delivering financial services.-
Accounting Services for AI-Powered Platform
5.0 Mar 19, 2026I'm impressed with Zenbooks' quality, friendliness, timeliness, and attention to detail. Zenbooks has completed our financials and taxes with accuracy and timeliness. The team has also helped us with faster month-end closing and filing-ready financials.
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6 of 7 reviews are 5 starsLess than $10,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
Recent client feedback on Zenbooks highlights their exceptional responsiveness, professionalism, and depth of knowledge in financial services. Clients have praised their ability to deliver timely and accurate financial reporting and bookkeeping, allowing for improved decision-making. Specific commendations include effective communication and an impressive culture fit. However, some clients noted a desire for enhanced visibility in project tracking. Overall, sentiment towards Zenbooks remains highly positive, with many clients expressing satisfaction and no significant areas for improvement.Was this helpful?
Industry Experience
Zenbooks has demonstrated expertise across multiple industries, including Advertising & Marketing, Business Services, Sports, Information Technology, Financial Services, Hospitality & Leisure, Real Estate, and Medical. Reviewers consistently highlight their strengths in bookkeeping, tax advisory, and payroll management. Sentiment is overwhelmingly positive, with clients praising Zenbooks' responsiveness, professionalism, and ability to streamline financial processes, making them a strong fit for organizations seeking reliable financial services in these sectors.
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Consulting Real estate Information technology Hospitality & leisure Financial services Sports Business services Advertising & marketing MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Zenbooks' competitive pricing and exceptional value for money. Many reviews noted the company's ability to deliver high-quality services within budget constraints, with one client stating they chose Zenbooks for their 'good value for cost.' Overall sentiment is positive, as clients appreciate the blend of affordability and quality, with comments emphasizing that Zenbooks exceeded expectations in service delivery and responsiveness.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Services provided
15% Back Office Outsourcing" > 15% Customer Service Outsourcing" > 15% Finance & Accounting Outsourcing (FAO)" > 15% HR Outsourcing" > 15% IT Staff Augmentation" > 15% Staffing" > 10% Call Center Services" >15% Back Office Outsourcing15% Customer Service Outsourcing15% Finance & Accounting Outsourcing (FAO) +415% HR Outsourcing15% IT Staff Augmentation15% Staffing10% Call Center ServicesFocus Areas
20% Payment Processing" > 20% Data Entry & Processing" > 20% Legal Outsourcing" > 20% Virtual Assistant" > 20% Writing & Content Creation Outsourcing" >20% Payment Processing20% Data Entry & Processing20% Legal Outsourcing +220% Virtual Assistant20% Writing & Content Creation OutsourcingSee all 12 projectsOutsourced is a Business Process Outsourcing company specializing in Offshore Back Office and Administrative Support Services. Across reviews, 100% of clients commend their communication and ability to deliver quality results consistently. Their cost-effectiveness and strong alignment with client values are frequently highlighted, with 50% of reviewers noting staff longevity and reliability within their remote teams.
Reviews mention Unique expertise
Clients have expressed high satisfaction with Outsourced's unique expertise in digital commerce, noting their impressive industry knowledge and excellence. One client highlighted the company's ability to deliver countless successful projects since 2012, emphasizing the alignment of values and culture fit. The overall sentiment reflects a strong appreciation for the skilled team and their contributions, with no areas for improvement identified.-
IT Staff Augmentation for Digital Agency
5.0 Oct 23, 2023We're impressed with their industry expertise and excellence. Great people and culture.
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0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Outsourced reflect a positive sentiment overall, with clients appreciating the company's recruitment solutions and cultural alignment. A notable instance involved a CEO from Quality People Pty Ltd, who highlighted the efficiency gained through Outsourced's administrative support and praised Client Success Director Michelle for her pivotal role in their success. However, some clients expressed concerns regarding staff operating controls, indicating room for improvement in management processes.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company's pricing as fitting their budgets and providing good value for money. One client highlighted the company's pricing as a key reason for selection, noting it offered a 'great culture fit' and 'good value for cost.' Another client echoed this sentiment, stating their investment was 'relatively cheap compared to Australia.' Overall, feedback indicates satisfaction with the cost-effectiveness of the services rendered, aligning well with client expectations.Was this helpful?
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This provider is fluent in 1 language:
- English
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$50,000+Undisclosed1,000 - 9,999American Fork, UT
Services provided
20% Back Office Outsourcing" > 20% Call Center Services" > 20% Customer Service Outsourcing" > 15% Finance & Accounting Outsourcing (FAO)" > 10% Content Moderation Services" > 10% Data Annotation Services" > 5% HR Outsourcing" >20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +415% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingFocus Areas
20% Payment Processing" > 15% Claims Processing" > 15% Data Entry & Processing" > 15% Medical Billing Services" > 10% Legal Outsourcing" > 10% Revenue Cycle Management" > 10% Virtual Assistant" > 5% Writing & Content Creation Outsourcing" >20% Payment Processing15% Claims Processing15% Data Entry & Processing +515% Medical Billing Services10% Legal Outsourcing10% Revenue Cycle Management10% Virtual Assistant5% Writing & Content Creation OutsourcingSee all 4 projectsROI CX Solutions is a customer support and call center management company known for delivering efficient, flexible, and compassionate services. They have consistently improved operational metrics, such as reducing first response time by 25% and enhancing customer satisfaction scores. Reviews highlight their strong project management and responsiveness, with 100% of feedback emphasizing their adaptability and collaboration with clients.
Reviews mention Adaptable
Overall sentiment regarding adaptability is positive, with clients noting ROI CX Solutions' strong flexibility in accommodating unique needs and adjusting to technical challenges. One client highlighted their seamless adaptation to support requirements and effective communication. Although there were initial setbacks in talent recruitment, the company ultimately delivered on time and met key milestones. Suggestions for improvement included more proactive initiatives for training needs, but their later flexibility effectively mitigated earlier challenges.-
Call Center Services for Software Dev Company
4.5 Feb 25, 2026ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges. ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly.
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2 of 4 reviews are 5 stars$50,000 – $199,999 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
In the last six months, ROI CX Solutions has received favorable feedback for their effective customer support management, evidenced by significant improvements in response times and customer satisfaction metrics. Clients noted a 25% reduction in first response time and a rise in Trustpilot scores. Their flexibility and responsiveness were repeatedly praised, particularly after management changes. However, some clients suggested enhancements in proactive communication and training initiatives to optimize performance further.Was this helpful?
More responsive than most other service providers
Get in TouchROI CX Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+Undisclosed250 - 999Brooklyn, NY
Services provided
10% Back Office Outsourcing" > 55% Customer Service Outsourcing" > 15% Data Annotation Services" > 10% Call Center Services" > 10% Content Moderation Services" >10% Back Office Outsourcing55% Customer Service Outsourcing15% Data Annotation Services +210% Call Center Services10% Content Moderation ServicesFocus Areas
15% Payment Processing" > 35% Medical Billing Services" > 10% Claims Processing" > 10% Data Entry & Processing" > 10% Legal Outsourcing" > 10% Revenue Cycle Management" > 10% Virtual Assistant" >15% Payment Processing35% Medical Billing Services10% Claims Processing +410% Data Entry & Processing10% Legal Outsourcing10% Revenue Cycle Management10% Virtual AssistantSee all 68 projectsTop Customer Service, a company specializing in Back Office Services and Business Process Outsourcing, consistently receives high praise for its professionalism and effective communication. Across multiple reviews, 100% of clients reported improved response times and increased customer satisfaction. Clients frequently commend their reliability, with 95% noting the team's ability to meet deadlines and adapt to specific needs. The commitment to understanding and reflecting brand voice is another standout, cited by 90% of reviewers.
19 of 19 reviews are 5 stars9 new reviews for Back Office Outsourcing services$50,000 – $199,999 avg. project costRead 19 Recent ReviewsReviewed 19 times in the past 6 months
In the last six months, clients have consistently praised Top Customer Service for their professionalism and effective communication. Reviews highlighted their ability to improve response times and reduce missed inquiries across various industries, including legal and construction. One client noted a 50% improvement in parent inquiry response times, while another emphasized the enhanced clarity and organization in customer interactions. Overall, clients expressed high satisfaction, with only minor suggestions for more proactive engagement in strategy discussions.Was this helpful?
1 of 1 Payment Processing reviews is 5 stars$50,000 – $199,999 avg. project costPayment Processing Experience
The reviews for Top Customer Service in Payment Processing demonstrate a high level of client satisfaction, with 100% positive sentiment observed. Clients praised their efficient call handling, effective job dispatching, and timely communication, significantly impacting operational success. Notably, 100% of reviewers emphasized the company's commitment to understanding and fulfilling client needs, leading to increased job acquisitions. Overall, their expertise in enhancing operational workflows stands out as a key strength.
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19 of 19 Back Office Outsourcing reviews are 5 stars14 new reviews for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 19 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
10% Back Office Outsourcing" > 30% Call Center Services" > 30% Customer Service Outsourcing" > 10% Finance & Accounting Outsourcing (FAO)" > 10% IT Staff Augmentation" > 10% Sales Outsourcing" >10% Back Office Outsourcing30% Call Center Services30% Customer Service Outsourcing +310% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingFocus Areas
10% Payment Processing" > 50% Medical Billing Services" > 10% Claims Processing" > 10% Data Entry & Processing" > 10% Legal Outsourcing" > 10% Revenue Cycle Management" >10% Payment Processing50% Medical Billing Services10% Claims Processing +310% Data Entry & Processing10% Legal Outsourcing10% Revenue Cycle ManagementSee all 9 projectsSelect VoiceCom is a Business Process Outsourcing (BPO) company specializing in remote back office solutions and administrative support services. Clients consistently praise their reliable project management, team culture, and dedication to client satisfaction. They excel in areas such as lead conversion, data management, and process efficiency, with reviews indicating a 100% positive feedback rate on their service quality and adaptability to client needs.
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
10% Back Office Outsourcing" > 30% Call Center Services" > 20% Customer Service Outsourcing" > 20% IT Managed Services" > 20% Sales Outsourcing" >10% Back Office Outsourcing30% Call Center Services20% Customer Service Outsourcing +220% IT Managed Services20% Sales OutsourcingFocus Areas
30% Payment Processing" > 30% Claims Processing" > 25% Data Entry & Processing" > 15% Virtual Assistant" >30% Payment Processing30% Claims Processing25% Data Entry & Processing +115% Virtual AssistantSee all 9 projectsMarKam Solutions is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. With 100% positive feedback, reviewers commend their flexibility, efficient management structure, and ability to integrate seamlessly with client workflows, enhancing Amazon account operations through dedicated virtual assistant teams.
Reviews mention Customized support
Clients have expressed high satisfaction with MarKam Solutions' customized support, highlighting their ability to adapt solutions to meet specific needs. One client noted the company's 'personal approach' and willingness to go 'the extra mile' despite budget constraints. The project management was praised for professionalism and open communication, with clients reporting quick adaptations and effective problem-solving. Overall, the sentiment reflects a strong alignment of values and a commitment to delivering tailored support.-
Call Center Services & Customer Service for Cybersecurity Co
5.0 Nov 6, 2025The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that works best for us. MarKam Solutions showed very personal approach with attention to our company and project. Even if our budget was tight, they did the impossible to tailor a solution that covers our needs.
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1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Creative Agency
5.0 — MarKam Solutions provided back-office outsourcing services for a creative agency. The team managed virtual assistants who created and optimized Amazon product listings. They handled recruitment and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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This provider is fluent in 10 languages:
- Arabic
- English
- Dutch
- German
- Romanian
- Spanish
- Swedish
- Russian
- Portuguese
- Italian
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
30% Back Office Outsourcing" > 25% Call Center Services" > 25% Content Moderation Services" > 20% Customer Service Outsourcing" >30% Back Office Outsourcing25% Call Center Services25% Content Moderation Services +120% Customer Service OutsourcingFocus Areas
10% Payment Processing" > 20% Data Entry & Processing" > 15% Virtual Assistant" > 15% Writing & Content Creation Outsourcing" > 10% Claims Processing" > 10% Legal Outsourcing" > 10% Medical Billing Services" > 10% Revenue Cycle Management" >10% Payment Processing20% Data Entry & Processing15% Virtual Assistant +515% Writing & Content Creation Outsourcing10% Claims Processing10% Legal Outsourcing10% Medical Billing Services10% Revenue Cycle ManagementSee all 18 projectsTECHSPEED INC is a Business Process Outsourcing company specializing in Back Office Services and Administrative Support Services. The reviews highlight their high accuracy in data entry, proactive communication, and efficient project management, with a 100% completion rate on deliverables and timely responses to client needs. Both reviewers expressed full satisfaction, noting no areas for improvement.
Reviews mention Professional
Client feedback regarding the professionalism of TECHSPEED INC is overwhelmingly positive. Clients highlight their timely delivery and accommodating nature, with one stating, "They always deliver work on time" and another praising the team's "very professional and clearly experienced" demeanor. Additionally, the ease of communication and responsiveness were frequently noted, contributing to a high level of satisfaction. Overall, the sentiment reflects a strong endorsement of their professional capabilities and reliability.-
Data Entry Services for M&A Advisory Firm
5.0 Jun 3, 2021They are professional and helpful, and they always deliver work on time. The team is very familiar with Microsoft Excel, and they handled the data entry work well. Also, the project manager is easy to communicate with and very hands-on for the whole process.
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Data Cleaning & Content Mgmt for Advertising & Marketing Co
5.0 Feb 9, 2026TECHSPEED INC’s team is very professional and clearly experienced, yet communication has been easy and personable. They’ve been very accommodating toward changes in our project timeline, and they always deliver their work on time.
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Data Entry and Admin Assistance for Real Estate Company
5.0 Jan 10, 2019The quick responses and professionalism of TechSpeed LLC are impressive. I’ve worked with the TechSpeed LLC team for 10 years, which speaks to the effectiveness of their services. It’s very good.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, clients have praised TECHSPEED INC for their professionalism, responsiveness, and ability to deliver high-quality data management solutions. One client highlighted their expertise in reformatting data for WordPress, which improved user experience and SEO. Another noted their rapid and accurate delivery of election information, exceeding expectations compared to competitors. Overall sentiment is highly positive, with no significant areas for improvement identified by clients.Was this helpful?
Industry Experience
TECHSPEED INC has demonstrated expertise across various industries, including Advertising & Marketing, Politics, Home Services, Retail, Financial Services, and Nonprofit sectors. Clients consistently highlight their strengths in data management, project management efficiency, and proactive communication. The overall sentiment is highly positive, showcasing their impact through timely delivery, accuracy in data handling, and adaptability to client needs. This firm is particularly well-suited for projects requiring meticulous data processing and management across diverse operational landscapes.
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Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and value for money. One client noted their selection was influenced by the 'good value for cost,' while another emphasized that pricing fit their budget. Overall sentiment reflects satisfaction, with clients appreciating the combination of quality service and timely delivery at reasonable rates. Many reviews indicate that TECHSPEED INC exceeded expectations, reinforcing their reputation as a cost-effective partner for various data-related projects.Was this helpful?
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$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
19% Back Office Outsourcing" > 41% Call Center Services" > 29% Customer Service Outsourcing" > 11% Sales Outsourcing" >19% Back Office Outsourcing41% Call Center Services29% Customer Service Outsourcing +111% Sales OutsourcingFocus Areas
15% Payment Processing" > 25% Data Entry & Processing" > 20% Claims Processing" > 20% Medical Billing Services" > 10% Revenue Cycle Management" > 10% Virtual Assistant" >15% Payment Processing25% Data Entry & Processing20% Claims Processing +320% Medical Billing Services10% Revenue Cycle Management10% Virtual AssistantSee all 6 projectsContactPoint 360 is a global customer experience and outsourcing company specializing in Back Office Services and Business Process Outsourcing. The reviews highlight a 100% positive feedback rate, emphasizing their ability to enhance customer support, streamline operations, and maintain high service quality. Many reviewers, approximately 80%, appreciated their commitment to quality and seamless integration with internal teams.
Reviews mention Timely
Overall sentiment regarding timeliness is highly positive across multiple reviews. Clients consistently commend ContactPoint 360 for their organized project management and ability to deliver items on schedule. For instance, one client noted, 'Deliverables were met on time, and the team was responsive whenever we needed changes.' Another stated, 'They delivered everything on time, were proactive in updates, and quick to adapt when we needed changes.' This indicates a strong commitment to meeting deadlines and client needs.-
Call Center Services for Marketing Agency
5.0 Nov 12, 2025Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes.
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Customer Support & Call Center Services for SEO Company
4.5 Dec 29, 2025Their project management approach was organized and proactive. Deliverables were consistently on time, and they were quick to respond when requirements changed.
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Customer Support/Back-Office Services for Data Solutions Co
5.0 Jan 13, 2026Project management was well structured. Deliverables were met on time, and the team was responsive whenever we needed changes or additional support.
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Back-Office/Customer Service Outsourcing for Software Dev Co
5.0 Jan 12, 2026Their project management approach was organized and reliable. Deliverables were completed on schedule, and the team responded quickly whenever adjustments were required.
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2 of 3 reviews are 5 stars3 new reviews for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent client feedback for ContactPoint 360 highlights a strong overall sentiment, with multiple reviews praising their effective communication, timely project management, and ability to improve support metrics like response times and customer satisfaction. Clients noted the seamless integration of ContactPoint 360's team with their internal operations, creating a collaborative environment. Suggestions for improvement included more detailed performance reporting, but overall, clients expressed high satisfaction with the partnership, citing good value for cost and alignment with company values.Was this helpful?
Industry Experience
ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
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Advertising & marketing Automotive Consumer products & servicesWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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Undisclosed< $25 / hr50 - 249Udaipur, India
Services provided
60% Back Office Outsourcing" > 25% AI Development" > 15% Data Annotation Services" >60% Back Office Outsourcing25% AI Development15% Data Annotation ServicesFocus Areas
10% Payment Processing" > 50% Data Entry & Processing" > 25% Claims Processing" > 10% Medical Billing Services" > 5% Revenue Cycle Management" >10% Payment Processing50% Data Entry & Processing25% Claims Processing +210% Medical Billing Services5% Revenue Cycle ManagementSee all 16 projectsGrowth Hub is a Business Process Outsourcing company that specializes in Remote Back Office Solutions and Administrative Support Services. The firm consistently receives high praise for its accuracy, efficiency, and flexibility, with 100% of reviewers highlighting their ability to meet deadlines and deliver high-quality data. Notably, 60% of reviewers emphasized the company's responsiveness and tailored solutions, while none reported significant areas for improvement.
Reviews mention Efficient
The overall sentiment regarding Growth Hub's efficiency is highly positive. Clients consistently highlight their quick response times and ability to meet tight deadlines. One client noted that the team was 'super quick and efficient,' while another emphasized their 'impressive' efficiency and capability in handling complex tasks. Additionally, feedback indicates that they have exceeded expectations in both time management and accuracy, solidifying their reputation as a reliable partner for project execution.-
Database Development for Professional Adviser Marketplace
5.0 Aug 8, 2024The team were super quick and efficient, even with a short turn around. The team were friendly and ready to help with all our needs.
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Customer Service Outsourcing for Hospitality & Leisure Co
5.0 Aug 15, 2023Yes - Donne is incredibly proactive, helpful and efficient. The attention to detail and care provided for a successful outcome for all parties are impressive.
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BPO and Data Entry for Global Investment Bank
5.0 Aug 15, 2023Growth Hub has proven to be very efficient, accurate, and capable. Their work has been impressive and has exceeded our expectations throughout our engagement.
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4 of 5 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 5 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing & Task Automation for Finance Firm
5.0 — Growth Hub helped integrate a finance firm's CRM with the Pitchbook platform in order to identify 15,000 companies. The team also built proprietary applications that automated the client's Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Growth Hub's competitive pricing and exceptional value for money. Feedback indicates that their services fit within budget constraints while delivering high-quality results. For instance, one client noted that Growth Hub provided 'good value for cost' and facilitated significant lead generation success. Overall, the sentiment reflects satisfaction with the balance of cost and quality, suggesting that clients feel they receive more than what they pay for.Was this helpful?
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$5,000+$25 - $49 / hr50 - 249Warszawa, Poland
Services provided
15% Back Office Outsourcing" > 25% IT Staff Augmentation" > 20% BI & Big Data Consulting & SI" > 15% Finance & Accounting Outsourcing (FAO)" > 15% IT Managed Services" > 5% Cloud Consulting & SI" > 5% ERP Consulting and SI" >15% Back Office Outsourcing25% IT Staff Augmentation20% BI & Big Data Consulting & SI +415% Finance & Accounting Outsourcing (FAO)15% IT Managed Services5% Cloud Consulting & SI5% ERP Consulting and SIFocus Areas
50% Payment Processing" > 50% Data Entry & Processing" >50% Payment Processing50% Data Entry & ProcessingSee all 4 projectsITELENCE is an IT support and staffing company known for its professional and flexible approach to solutions. Reviews indicate a 100% positive feedback rate, with clients praising their responsive project management and alignment with business needs. Approximately 67% of reviewers highlight their culture fit and alignment with company values. There are no noted areas for improvement, showcasing their consistent quality of service.
Reviews mention Timely
ITELENCE consistently receives positive feedback regarding their timeliness. Clients highlight their prompt responses, with one stating, 'ITELENCE’s responses are always timely,' and another noting their 'very professional, complete, timely' project management. This reflects a strong commitment to communication and meeting deadlines, making them a reliable partner for various projects without identified areas for improvement.-
Recruitment Process Outsourcing for Consulting Company
5.0 Dec 15, 2025ITELENCE’s responses are always timely. We communicate via email and messaging apps.
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Industry Experience
ITELENCE has received positive feedback across various industries, notably in Other Industries, Manufacturing, and Energy & Natural Resources. Clients praise their expertise in AI integration, back-office support, and IT infrastructure, highlighting strengths in responsiveness, professionalism, and a strong alignment with company values. The overall sentiment is favorable, indicating ITELENCE's capability to effectively meet the needs of businesses in diverse sectors, particularly those seeking tech-driven solutions and operational efficiency.
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Consulting Manufacturing Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ITELENCE's strong value for money, with one stating they were impressed by the 'good value for cost' and another noting that the pricing fit their budget. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as evidenced by outcomes such as cost savings and improved service levels. Clients appreciate the professional spirit and timely responses, reinforcing the perception of ITELENCE as a cost-efficient partner.Was this helpful?
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This provider is fluent in 5 languages:
- English
- German
- French
- Italian
- Polish
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
15% Back Office Outsourcing" > 25% Customer Service Outsourcing" > 20% Call Center Services" > 10% Content Moderation Services" > 10% Data Annotation Services" > 10% Finance & Accounting Outsourcing (FAO)" > 10% Sales Outsourcing" >15% Back Office Outsourcing25% Customer Service Outsourcing20% Call Center Services +410% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
15% Payment Processing" > 25% Data Entry & Processing" > 20% Claims Processing" > 15% Legal Outsourcing" > 10% Medical Billing Services" > 10% Writing & Content Creation Outsourcing" > 5% Revenue Cycle Management" >15% Payment Processing25% Data Entry & Processing20% Claims Processing +415% Legal Outsourcing10% Medical Billing Services10% Writing & Content Creation Outsourcing5% Revenue Cycle ManagementSee all 28 projectsHugo Inc. | Top CX Provider is a premier business process outsourcing company specializing in remote back office solutions and administrative support services. With 100% of reviews highlighting their efficiency, adaptability, and exceptional project management, Hugo has consistently improved back-office efficiency and compliance standards, achieving a 99.8% accuracy in order processing and reducing supplier onboarding time by 40%.
Reviews mention Exceptional results
Clients have expressed exceptional satisfaction with Hugo's services, highlighting their commitment to timely deliveries and outstanding customer support. One client noted, 'Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive,' while another emphasized their 'remarkable expertise in accelerating response times' and creating a comprehensive FAQ page. Overall, clients appreciate Hugo's adaptability, professionalism, and ability to align with their company culture, making them an invaluable partner for enhancing customer relationships.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. We extend our gratitude for their vital role in enabling our timely deliveries and eagerly anticipate the continuation of this fruitful partnership.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. Whether it was through email, chat, or phone, their skilled agents were always ready to provide swift and accurate solutions to our customers' inquiries. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
15% Back Office Outsourcing" > 65% Customer Service Outsourcing" > 15% Call Center Services" > 5% Sales Outsourcing" >15% Back Office Outsourcing65% Customer Service Outsourcing15% Call Center Services +15% Sales OutsourcingFocus Areas
20% Payment Processing" > 35% Virtual Assistant" > 30% Writing & Content Creation Outsourcing" > 15% Data Entry & Processing" >20% Payment Processing35% Virtual Assistant30% Writing & Content Creation Outsourcing +115% Data Entry & ProcessingSee all 48 projectsEverHelp is a prominent provider of Back Office Services and Business Process Outsourcing, offering administrative support services tailored to diverse business needs. With overwhelmingly positive feedback, 100% of reviewers praise their exceptional project management, timely delivery, and adaptability. Clients consistently highlight EverHelp's ability to enhance customer satisfaction and streamline operations through effective remote office support and offshore administrative services.
3 of 3 reviews are 5 starsLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, clients have praised EverHelp for their efficient multilingual support and proactive operational improvements. One client noted a 45% reduction in unresolved tickets and enhanced customer retention due to improved communication. Another highlighted a drop in average response times to under one minute, significantly boosting customer satisfaction. Overall, the sentiment is highly positive, with feedback emphasizing their structured project management and ability to adapt quickly to changing demands.Was this helpful?
Industry Experience
EverHelp has demonstrated expertise across various industries, notably in Information Technology, Customer Service, Hospitality, and Logistics. Clients report significant improvements in customer satisfaction, response times, and operational efficiency. In IT, positive feedback highlights their ability to handle complex inquiries and optimize support workflows. The logistics sector praises their multilingual support, enhancing service during peak periods. Overall, sentiment is overwhelmingly positive, indicating that EverHelp is a strong fit for organizations seeking scalable customer support solutions.
Read All ReviewsSelect Industry to see insights
Consumer products & services Retail Other industries Advertising & marketing Design Education Financial services Telecommunications Social Networking Arts, entertainment & music Business services Other Industry Hospitality & leisure Software Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend EverHelp for their competitive pricing and strong value for money. Many reviews highlight how their budget-friendly services effectively enhanced operational efficiency and customer satisfaction. For instance, an operations manager noted, "Pricing fit our budget" while another remarked on their "good value for cost." Overall, sentiment surrounding their cost-effectiveness is positive, with clients appreciating the balance between affordability and quality service.Was this helpful?
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This provider is fluent in 22 languages:
- Bulgarian
- Croatian
- Czech
- Danish
- Dutch
- English
- Estonian
- Finnish
- French
- German
- Hungarian
- Italian
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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UndisclosedUndisclosed1,000 - 9,999Plantation, FL
Services provided
10% Back Office Outsourcing" > 15% AI Development" > 15% Finance & Accounting Outsourcing (FAO)" > 15% IT Managed Services" > 10% Accounting" > 10% Cloud Consulting & SI" > 10% IT Staff Augmentation" > 10% Mobile App Development" > 5% BI & Big Data Consulting & SI" >10% Back Office Outsourcing15% AI Development15% Finance & Accounting Outsourcing (FAO) +615% IT Managed Services10% Accounting10% Cloud Consulting & SI10% IT Staff Augmentation10% Mobile App Development5% BI & Big Data Consulting & SIFocus Areas
14% Payment Processing" > 58% Data Entry & Processing" > 14% Claims Processing" > 14% Medical Billing Services" >14% Payment Processing58% Data Entry & Processing14% Claims Processing +114% Medical Billing ServicesSee all 3 projectsAuxis is an IT consultancy firm specializing in managed IT services, automation, and IT infrastructure support. Their clients praise their deep technical expertise, responsiveness, and strong project management skills. Approximately 90% of the feedback highlights their excellent service delivery and commitment to client needs, with areas for improvement mentioned by around 10% of reviewers relating mainly to reporting and project management practices.
Reviews mention Experienced
Clients express a strong sentiment regarding Auxis's expertise and responsiveness. One client highlighted the team's 'deep technical knowledge' and effective communication, particularly in automating RPA projects. Another noted their 'tremendous' ability to adapt and provide support, emphasizing that projects are consistently delivered on time and within budget. Overall, clients appreciate the collaborative atmosphere and reliable service, with no significant areas for improvement identified.-
Robotic Process Automation for Cloud Computing Company
4.5 Aug 16, 2022Team with very deep technical knowledge of the tools with good experience doing similar implementation both internally and externally with other customers.
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IT Services for Aircraft Solutions Company
5.0 Jan 15, 2021They have a high-level view because of their experience working with such large companies. We reap the benefits of their experiences with other projects.
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Industry Experience
Auxis has demonstrated expertise across multiple industries, including Software, Nonprofit, and Manufacturing. Clients have praised their technical knowledge, responsiveness, and ability to deliver complex automation and IT support services. In the Software industry, they excel in CI/CD processes and RPA implementation. For Nonprofits, they provide robust IT infrastructure support and proactive security monitoring. In Manufacturing, they enhance IT services while maintaining operational efficiency. Overall, feedback indicates a strong sentiment of satisfaction, making Auxis a suitable partner for clients in these sectors.
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Nonprofit Software ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Auxis as providing good value for money, particularly highlighting their responsiveness and project management capabilities. One client noted a significant investment of $1.1 million, indicating a long-term commitment, while another emphasized that projects are executed on time and within budget. However, some feedback suggested a need for better visibility and control over spending. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service received.Was this helpful?
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This provider is fluent in 10 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Puerto Rico and US Virgin Islands Time (PRT)
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Undisclosed< $25 / hr250 - 999Sofia, Bulgaria
Services provided
30% Back Office Outsourcing" > 40% Customer Service Outsourcing" > 20% IT Staff Augmentation" > 5% AI Consulting" > 5% Generative AI" >30% Back Office Outsourcing40% Customer Service Outsourcing20% IT Staff Augmentation +25% AI Consulting5% Generative AIFocus Areas
50% Payment Processing" > 50% Data Entry & Processing" >50% Payment Processing50% Data Entry & ProcessingSee all 3 projectsPontica Solutions is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. They provided efficient customer support for a transportation company, with 100% of feedback highlighting their flexibility, responsiveness, and ability to deliver on time. Their work led to reduced call wait times and enhanced customer satisfaction.
1 of 1 Payment Processing reviews is 5 stars1 new review for Payment Processing in past 6 monthsUnknown avg. project costPayment Processing Experience
Pontica Solutions has received overwhelmingly positive feedback for their Payment Processing services, with 100% of reviewers expressing satisfaction. Clients commend their expertise in customer support, noting efficient handling of inquiries and effective communication. Key strengths include their flexibility, responsiveness, and adherence to service-level agreements, contributing to improved call quality and reduced wait times. Overall, their personalized approach and successful project management have solidified their reputation as a reliable partner in the payment processing sector.
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Industry Experience
Pontica Solutions has demonstrated expertise across multiple industries, including Transportation, Financial Services, and Logistics & Supply Chain. Feedback indicates strong performance in customer service management, operational flexibility, and responsiveness, leading to measurable improvements in customer satisfaction and operational efficiency. Their ability to adapt to specific industry needs shows a solid fit for clients seeking reliable support in high-demand sectors, particularly in logistics and customer-facing services.
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Transportation Financial services Logistics & Supply ChainWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Pontica Solutions' competitive pricing and excellent value for money. For instance, a transportation company noted that Pontica's pricing fit their budget and provided good value relative to cost. Similarly, a Department Head at Qonto emphasized the company's strong alignment with their needs and great cultural fit, attributing this to the good value for cost. Overall, sentiment regarding pricing is positive, with clients appreciating the balance between cost and quality of service.Was this helpful?
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$10,000+$25 - $49 / hr10 - 49L'viv, Ukraine
Services provided
10% Back Office Outsourcing" > 20% IT Staff Augmentation" > 15% Recruiting" > 15% Staffing" > 10% Custom Software Development" > 10% Employer of Record (EOR) Services" > 10% PEO/Employee Leasing" > 10% Web Development" >10% Back Office Outsourcing20% IT Staff Augmentation15% Recruiting +515% Staffing10% Custom Software Development10% Employer of Record (EOR) Services10% PEO/Employee Leasing10% Web DevelopmentFocus Areas
25% Payment Processing" > 35% Virtual Assistant" > 20% Writing & Content Creation Outsourcing" > 10% Claims Processing" > 10% Data Entry & Processing" >25% Payment Processing35% Virtual Assistant20% Writing & Content Creation Outsourcing +210% Claims Processing10% Data Entry & ProcessingSee all 14 projectsEchoGlobal is a recruitment and staffing agency specializing in providing skilled developers and engineers for various technology-driven projects. Approximately 86% of reviews highlight their professional approach, efficient communication, and ability to meet tight deadlines. Clients consistently appreciate EchoGlobal’s capacity to provide qualified candidates swiftly, with around 71% noting their alignment with company values and cultural fit.
Reviews mention Easy to work with
Clients consistently highlight Echo's responsiveness and professionalism, noting their ease of collaboration. One client remarked on their flexibility and lack of issues during the project, while another emphasized their personable nature and reliable communication. The overall sentiment reflects a strong appreciation for Echo's supportive and friendly approach, making them a preferred partner for ongoing projects.-
Staff Augmentation for IT Development Company
5.0 Jun 3, 2020They were responsive, professional, and easy to work with. They were also flexible.
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Feature Dev for Travel Guide Platform
4.5 Apr 19, 2018They are very personable, friendly, easy to work with, and have a 'small' approach—in a positive sense. The owner even came to London to meet with us. Nothing is promised, then not delivered; they're reliable.
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Industry Experience
EchoGlobal has demonstrated expertise primarily in the Information Technology, Gaming, and Financial Services industries, consistently receiving positive feedback for their effective staff augmentation and project management capabilities. Clients from these sectors commend their ability to provide qualified professionals quickly, resulting in timely project completions and high-quality deliverables. Overall sentiment is highly favorable, with clients appreciating their professionalism, communication, and alignment with corporate values, making them a strong candidate for projects within these industries.
Read All ReviewsSelect Industry to see insights
IT Services Consulting Gaming Hospitality & leisure Telecommunications Information technology Human Resources SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise EchoGlobal for their competitive pricing and excellent value for money. A director from United Consultants noted that EchoGlobal's pricing fit their budget and provided good value, allowing them to fill crucial positions quickly. Similarly, an NVIDIA architect highlighted the alignment between EchoGlobal's pricing and their budgetary constraints. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, with multiple clients affirming that they received high-quality candidates at reasonable rates.Was this helpful?
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This provider is fluent in 5 languages:
- English
- Ukrainian
- Estonian
- Polish
- Turkish
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$50,000+< $25 / hr1,000 - 9,999Medellín, Colombia
Services provided
30% Back Office Outsourcing" > 15% Call Center Services" > 10% Finance & Accounting Outsourcing (FAO)" > 10% HR Outsourcing" > 10% IT Staff Augmentation" > 10% Recruiting" > 10% Staffing" > 5% Sales Outsourcing" >30% Back Office Outsourcing15% Call Center Services10% Finance & Accounting Outsourcing (FAO) +510% HR Outsourcing10% IT Staff Augmentation10% Recruiting10% Staffing5% Sales OutsourcingFocus Areas
10% Payment Processing" > 20% Virtual Assistant" > 15% Data Entry & Processing" > 15% Writing & Content Creation Outsourcing" > 10% Claims Processing" > 10% Legal Outsourcing" > 10% Medical Billing Services" > 10% Revenue Cycle Management" >10% Payment Processing20% Virtual Assistant15% Data Entry & Processing +515% Writing & Content Creation Outsourcing10% Claims Processing10% Legal Outsourcing10% Medical Billing Services10% Revenue Cycle ManagementSee all 7 projectsSolvo Global is a premier provider of Back Office Services and Offshore Administrative Services, offering cost-effective solutions to scale and manage growth. With 100% positive feedback from reviewers, clients praise their unmatched talent pool, professionalism, and high communication standards, noting their ability to deliver high-quality candidates and exceed expectations consistently.
1 of 1 Back Office Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Business Consulting & Recruiting Servies for Booking Agency
5.0 — Solvo Global provides business consulting and recruiting services for a booking agency. The team manages candidates' interviews and supports the client in the hiring and scaling process. Read moreWas this helpful?
Industry Experience
Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Legal, Information Technology, and Business Services. Clients consistently highlight their professionalism, cost efficiency, and exceptional talent pool. In the Legal sector, they excel in providing administrative support and technical development, while in Business Services, they effectively reduce staffing costs without compromising service quality. Overall, sentiment remains highly favorable, with clients praising their responsiveness and ability to scale operations seamlessly.
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Arts, entertainment & music Sports Legal Other Industry Business services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Solvo Global for their cost-effectiveness and the significant value they provide. For instance, one client noted a savings of $2.1 million annually due to Solvo's efficient staffing solutions. Another highlighted the reasonable pricing and high-quality candidate sourcing that exceeded expectations. Overall, the sentiment reflects strong approval of their pricing strategy, with multiple reviews emphasizing their ability to reduce costs without compromising service quality.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 8 time zones:
- Colombia Time (COT)
- Brazil Eastern Time (BET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- Canada Newfoundland Time (CNT)
- Puerto Rico and US Virgin Islands Time (PRT)
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$1,000+< $25 / hr1,000 - 9,999Sibulan, Philippines
Services provided
30% Back Office Outsourcing" > 50% Customer Service Outsourcing" > 10% Content Moderation Services" > 10% Data Annotation Services" >30% Back Office Outsourcing50% Customer Service Outsourcing10% Content Moderation Services +110% Data Annotation ServicesFocus Areas
20% Payment Processing" > 25% Claims Processing" > 25% Data Entry & Processing" > 25% Virtual Assistant" > 5% Legal Outsourcing" >20% Payment Processing25% Claims Processing25% Data Entry & Processing +225% Virtual Assistant5% Legal OutsourcingSee all 1 projectsSmiles On Demand is a customer support and sales services company, providing phone support, live chat, email inquiries, and outbound sales calls. They have consistently resolved customer support tickets in under three days, contributing to a 33% increase in customer satisfaction scores. The reviews reflect 100% positive feedback, highlighting their professionalism and effective project management.
Industry Experience
Smiles On Demand has demonstrated strong capabilities in the real estate industry, particularly in providing customer support and sales services. Their professionalism and effective project management have led to improved customer satisfaction scores and timely issue resolution. The positive feedback indicates a solid fit for clients in real estate seeking reliable support solutions. Overall, their strengths in communication and customer engagement make them a valuable partner in this sector.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Smiles On Demand's cost-effectiveness, noting that their services provide significant value for money. One client highlighted their impressive customer support capabilities, stating that all tickets were resolved swiftly, leading to improved satisfaction scores. Additionally, the professionalism and timely delivery of services were frequently mentioned as key strengths, reinforcing the overall sentiment that the company offers competitive pricing relative to the quality of service provided.Was this helpful?
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$5,000+< $25 / hr50 - 249București, Romania
Services provided
35% Back Office Outsourcing" > 45% Customer Service Outsourcing" > 20% Sales Outsourcing" >35% Back Office Outsourcing45% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
20% Payment Processing" > 25% Claims Processing" > 25% Data Entry & Processing" > 10% Revenue Cycle Management" > 5% Legal Outsourcing" > 5% Medical Billing Services" > 5% Virtual Assistant" > 5% Writing & Content Creation Outsourcing" >20% Payment Processing25% Claims Processing25% Data Entry & Processing +510% Revenue Cycle Management5% Legal Outsourcing5% Medical Billing Services5% Virtual Assistant5% Writing & Content Creation OutsourcingSee all 2 projectsHKR (European EOR + Global Recruiter) specializes in Business Process Outsourcing, particularly in building teams for back office services such as customer service and administrative support. The company receives high praise for its culture fit and collaborative approach, with over 90% of the feedback highlighting positive customer service experiences and increased operational efficiency.
Reviews mention Collaborative
Client feedback highlights a strong sense of collaboration with HKR, noting that their team treats clients as partners and maintains open communication. One client emphasized the positive flow of interaction, stating that HKR is responsive to needs in a straightforward manner. The collaborative culture and work ethic of HKR's team were particularly praised, contributing to the overall satisfaction with the project outcomes.-
Customer Service Outsourcing for Operations Platform
5.0 Jun 22, 2023HKR's team treats us as their partner and is very open and collaborative with us. There is an open and positive flow of communication between us, HKR, and their team that works with us daily. They are good about responding to our needs in a quick and straightforward manner.
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1 of 1 Back Office Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Operations Platform
5.0 — HKR provides customer service outsourcing for an operations platform. HKR provides a team of representatives and coordinators that assist with customer service, data entry, and Shopify backend Read moreWas this helpful?
Industry Experience
HKR TEAM has demonstrated expertise in the Retail and Software industries, garnering positive feedback regarding their customer service and marketing support. In Retail, they effectively built customer service teams, resulting in enhanced client satisfaction and operational efficiency. In Software, they successfully extended marketing teams, ensuring cultural alignment and efficient hiring processes. Overall, clients praised HKR's reliability, communication, and value, highlighting their ability to seamlessly integrate into existing workflows across both industries.
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Retail SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HKR's cost-effectiveness and value for money. One client noted, 'Good value for cost' while selecting HKR, and another emphasized that their pricing 'fit our budget' without incurring recruiting costs. The overall sentiment is positive, with clients appreciating the quality of service delivered relative to the investment, underscoring HKR's ability to align with client needs and provide reliable talent efficiently.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
20% Back Office Outsourcing" > 25% Customer Service Outsourcing" > 25% Sales Outsourcing" > 10% Demand Generation Marketing" > 10% Email Marketing" > 5% Business Consulting" > 5% Call Center Services" >20% Back Office Outsourcing25% Customer Service Outsourcing25% Sales Outsourcing +410% Demand Generation Marketing10% Email Marketing5% Business Consulting5% Call Center ServicesFocus Areas
25% Payment Processing" > 25% Virtual Assistant" > 25% Writing & Content Creation Outsourcing" > 10% Data Entry & Processing" > 10% Medical Billing Services" > 5% Claims Processing" >25% Payment Processing25% Virtual Assistant25% Writing & Content Creation Outsourcing +310% Data Entry & Processing10% Medical Billing Services5% Claims ProcessingSee all 7 projectsCOLD CALL CREW (SMC-PRIVATE) LIMITED is a Business Process Outsourcing firm specializing in Back Office Services and Remote Office Support. The company consistently receives praise for its responsiveness, timely delivery, and effective lead generation, with 100% of reviewers expressing satisfaction. Clients commend their adaptability and value alignment, with no suggestions for improvement noted in the feedback.
2 of 3 reviews are 5 stars1 new review for Back Office Outsourcing servicesLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews of COLD CALL CREW (SMC-PRIVATE) LIMITED reveal mixed sentiments. While one client praised their lead generation capabilities, noting the booking of 27 leads and successful project management, another expressed dissatisfaction due to low appointment turnout and perceived lack of commitment to project success. Specific feedback highlighted the need for better alignment with client goals and a focus on customer success. Overall, the company demonstrates potential but requires improvements in client engagement.Was this helpful?
2 of 2 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Call Center Services for AI Receptionist Company
5.0 — COLD CALL CREW (SMC-PRIVATE) LIMITED provided call center services for an AI receptionist company. The team was responsible for booking demos and generating leads for the client's new business. Read moreWas this helpful?
Industry Experience
COLD CALL CREW (SMC-PRIVATE) LIMITED has demonstrated expertise across various industries, particularly in Advertising & Marketing, Business Services, and Information Technology. Clients reported strengths in lead generation, appointment setting, and cold calling, leading to substantial sales increases and successful lead conversions. Overall, sentiment is positive, especially in Business Services, where clients noted effective communication and project management. However, mixed feedback in Information Technology emphasizes the need for improved client engagement and success-oriented approaches.
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Business services Advertising & marketing Other industries Information technologyWas this helpful?
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This provider is fluent in 5 languages:
- English
- Arabic
- Urdu
- Mandarin
- German
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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Undisclosed$50 - $99 / hr2 - 9New York, NY
Services provided
35% Back Office Outsourcing" > 40% Finance & Accounting Outsourcing (FAO)" > 25% Accounting" >35% Back Office Outsourcing40% Finance & Accounting Outsourcing (FAO)25% AccountingFocus Areas
20% Payment Processing" > 60% Data Entry & Processing" > 20% Revenue Cycle Management" >20% Payment Processing60% Data Entry & Processing20% Revenue Cycle ManagementSee all 2 projectsQuant Solutions is a Business Process Outsourcing company specializing in Back Office Services, providing meticulous bookkeeping and financial analysis to support business growth. With 100% positive feedback, clients appreciate their flexibility and strategic insights, though communication can occasionally improve. Their ability to adapt to evolving needs and deliver timely results is highly valued.
Reviews mention Timely
Overall, client sentiment regarding timeliness is highly positive. One client noted that Quant Solutions consistently delivered work on time and was responsive to urgent issues, stating, "They did deliver items on time" and praised their quick turnaround. Another client emphasized their ability to stay on budget and complete tasks punctually, remarking on their reliability and attention to detail. This consistent feedback highlights Quant Solutions' commitment to timely project management and responsiveness to client needs.-
Accounting & Bookkeeping for Documentary Production Company
5.0 Oct 23, 2025Quant Solutions consistently stays on budget and delivers work on time. We have weekly meetings to review all aspects of accounting and strategy, and they are always responsive if any urgent issues arise. We used to meet in person, but after the COVID-19 pandemic, we became more comfortable with virtual meetings.
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1 of 1 Payment Processing reviews is 5 stars1 new review for Payment Processing in past 6 monthsUnknown avg. project costPayment Processing Experience
Quant Solutions has received overwhelmingly positive feedback for their Payment Processing services, with 90% of clients expressing satisfaction. Key strengths include their financial management expertise, flexibility, and responsive support, with clients noting valuable strategy sessions that contributed to business growth. Approximately 80% of reviewers highlighted the company's collaborative approach, while 20% mentioned occasional communication issues. Overall, Quant Solutions is praised for their commitment to client success and operational efficiency.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with Quant Solutions' cost-effectiveness and value for money. One client noted that their investment ranged between $200,000 and $1,000,000 since 2016, highlighting the substantial return through efficient project management and financial oversight. Another client emphasized the company's flexibility and willingness to adapt to changing needs, demonstrating that the services provided were well worth the expense. Overall, feedback reflects a strong sentiment of trust and reliability in the company's pricing and service quality.Was this helpful?
More responsive than most other service providers
Get in TouchQuant Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr250 - 999Davao City, Philippines
Services provided
20% Back Office Outsourcing" > 20% Call Center Services" > 20% Customer Service Outsourcing" > 20% Finance & Accounting Outsourcing (FAO)" > 20% Sales Outsourcing" >20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +220% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingFocus Areas
10% Payment Processing" > 30% Virtual Assistant" > 20% Data Entry & Processing" > 15% Claims Processing" > 15% Legal Outsourcing" > 10% Writing & Content Creation Outsourcing" >10% Payment Processing30% Virtual Assistant20% Data Entry & Processing +315% Claims Processing15% Legal Outsourcing10% Writing & Content Creation OutsourcingSee all 5 projectsSPLACE BPO is a Business Process Outsourcing firm specializing in Administrative Support Services and Remote Office Support. Reviews reflect an overall positive experience, with clients praising their quick adaptability and effective project management. While 70-80% of feedback highlights their professionalism and strong communication skills, a minor 10-20% note isolated performance issues, promptly addressed by their team lead.
Industry Experience
SPLACE BPO has demonstrated significant expertise across various sectors, including Education, Automotive, Business Services, and Home Services. In Education, they excelled in administrative support and chat management, receiving praise for their effective communication and responsiveness. The Automotive sector noted their efficiency in managing service inquiries, while Business Services recognized their impactful sales management leading to substantial revenue increases. Lastly, in Home Services, they were commended for quick and efficient customer interaction. Overall, SPLACE BPO is perceived positively across all industries, highlighting their adaptability and commitment to client success.
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Education Automotive Business services Home ServicesWas this helpful?
More responsive than most other service providers
Get in TouchSPLACE BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr10 - 49Miami, FL
Services provided
20% Back Office Outsourcing" > 40% Call Center Services" > 20% Customer Service Outsourcing" > 20% Sales Outsourcing" >20% Back Office Outsourcing40% Call Center Services20% Customer Service Outsourcing +120% Sales OutsourcingFocus Areas
40% Payment Processing" > 20% Data Entry & Processing" > 20% Medical Billing Services" > 20% Virtual Assistant" >40% Payment Processing20% Data Entry & Processing20% Medical Billing Services +120% Virtual AssistantSee all 5 projectsCloud Sourcing is a Business Process Outsourcing (BPO) company specializing in Remote Office Support and Administrative Support Services. They have received overwhelmingly positive feedback, with all reviewers praising their cost-effective, timely, and high-quality service delivery. Clients highlight the seamless communication, efficiency in handling Back Office Services, and significant business growth experienced due to Cloud Sourcing's involvement.
3 of 3 Back Office Outsourcing reviews are 5 stars3 new reviews for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back-Office Support for ABA Therapy Center
5.0 — Cloud Sourcing provides back-office support for an ABA therapy center. The team handles the client's billing process, patient scheduling, customer support, accounting, and bookkeeping. Read moreWas this helpful?
Industry Experience
Cloud Sourcing has demonstrated a strong track record across various industries including Healthcare, Real Estate, Transportation, Financial Services, and Advertising & Marketing. Clients have praised their expertise in medical billing, sales support, and customer service, leading to significant operational improvements and cost savings. Overall sentiment is highly positive, with clients noting exceptional responsiveness, quality of service, and measurable outcomes such as increased sales and improved client satisfaction, making them a suitable partner for diverse projects.
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Healthcare Real estate Transportation Financial services Advertising & marketingWas this helpful?
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$1,000+< $25 / hr50 - 249Shah Faisal Town, Pakistan
Services provided
20% Back Office Outsourcing" > 40% Call Center Services" > 40% Customer Service Outsourcing" >20% Back Office Outsourcing40% Call Center Services40% Customer Service OutsourcingFocus Areas
20% Payment Processing" > 20% Claims Processing" > 20% Data Entry & Processing" > 20% Virtual Assistant" > 20% Writing & Content Creation Outsourcing" >20% Payment Processing20% Claims Processing20% Data Entry & Processing +220% Virtual Assistant20% Writing & Content Creation OutsourcingSee all 16 projectsAssistring LLC is a Business Process Outsourcing (BPO) company specializing in back-office and customer service solutions, including multichannel support and call center operations. With a 100% positive feedback rate, clients commend their operational reliability, seamless multichannel support, and ability to enhance sales and customer satisfaction, making them a dependable strategic partner for remote back office solutions.
2 of 2 reviews are 5 stars1 new review for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback on Assistring LLC reflects a strong overall sentiment, highlighting their exceptional customer service and operational efficiency. A Marketing Director noted the successful reduction of call drop rates from 40% to under 3%, alongside commendable 24/7 support. Similarly, the Director of Marketplace praised their multichannel capabilities and consistent performance over five years, emphasizing improved sales results and flexible collaboration. Clients found Assistring LLC to be a reliable partner with no significant areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlighted Assistring LLC's competitive pricing and excellent value for money, emphasizing that their services fit within budget while delivering superior results. One client noted, 'Good value for cost,' while another stated, 'Their professional agents are just great. I am happy with them.' Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, leading to improved customer satisfaction and operational efficiency across various projects.Was this helpful?
More responsive than most other service providers
Get in TouchAssistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 4 languages:
- German
- English
- Urdu
- Hindi
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$1,000+$50 - $99 / hr2 - 9Pune, India
Services provided
20% Back Office Outsourcing" > 25% HR Outsourcing" > 25% Recruiting" > 20% Recruitment Process Outsourcing" > 10% Other Digital Marketing" >20% Back Office Outsourcing25% HR Outsourcing25% Recruiting +220% Recruitment Process Outsourcing10% Other Digital MarketingFocus Areas
25% Payment Processing" > 20% Data Entry & Processing" > 20% Virtual Assistant" > 20% Writing & Content Creation Outsourcing" > 15% Legal Outsourcing" >25% Payment Processing20% Data Entry & Processing20% Virtual Assistant +220% Writing & Content Creation Outsourcing15% Legal OutsourcingSee all 2 projectsSAMSTAR ENTERPRISES is a Business Process Outsourcing company specializing in Back Office Services and Offshore Administrative Services. They have received overwhelmingly positive feedback, with clients praising their cost-effective operations and timely project delivery. Approximately 90% of reviewers highlight their trustworthiness and impressive work quality, though communication skills are noted as an area for improvement.
1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Outsourced Staffing, HR/Back-Office for Real Estate Mktg Co
5.0 — SAMSTAR ENTERPRISES helped a real estate photography and marketing company build a back-office team in India. The team provided the client with video editors, 3D visual artists, customer support, Read moreWas this helpful?
Industry Experience
SAMSTAR ENTERPRISES has demonstrated significant expertise in the Advertising & Marketing industry, specifically within real estate photography and marketing. Clients noted their ability to effectively build cost-efficient teams in India, enhance operational management, and deliver high-quality work consistently. Overall sentiment is positive, highlighting their reliability, trustworthiness, and timely execution. Potential clients in the real estate and marketing sectors may find SAMSTAR a suitable partner for operational and talent recruitment needs.
Read All ReviewsSelect Industry to see insights
Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with SAMSTAR ENTERPRISES regarding cost-effectiveness and value for money. One review highlighted the company's ability to build a comprehensive team in India at a cost 3 to 5 times lower than the standard market rate, emphasizing their alignment with budgetary needs. The overall sentiment indicates that clients appreciate the quality of service delivered relative to the pricing, with remarks on their trustworthy and timely project management.Was this helpful?
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$5,000+$25 - $49 / hr10 - 49Downers Grove, IL
Services provided
10% Back Office Outsourcing" > 30% Custom Software Development" > 15% Mobile App Development" > 10% API Development" > 10% Cloud Consulting & SI" > 10% E-Commerce Development" > 10% IT Strategy Consulting" > 5% AI Development" >10% Back Office Outsourcing30% Custom Software Development15% Mobile App Development +510% API Development10% Cloud Consulting & SI10% E-Commerce Development10% IT Strategy Consulting5% AI DevelopmentFocus Areas
10% Payment Processing" > 40% Data Entry & Processing" > 40% Virtual Assistant" > 10% Writing & Content Creation Outsourcing" >10% Payment Processing40% Data Entry & Processing40% Virtual Assistant +110% Writing & Content Creation OutsourcingSee all 4 projectsProfusion Systems is a versatile technology solutions provider, specializing in custom software development, cloud infrastructure, and API integration. The reviews indicate a consistent satisfaction with their project management and ability to meet deadlines, with a 100% positive feedback rate. Notably, 75% of reviewers highlighted their innovative problem-solving capabilities and ability to stay within budget constraints, emphasizing their reliability and resourcefulness in delivering complex projects.
Reviews mention Personable
Clients consistently highlight Profusion Systems' personable approach, noting their ability to provide personal attention and in-depth knowledge of technology. One client emphasized the 'personal level of attention' received throughout their engagement, which contributed to a strong culture fit. Overall, the sentiment surrounding their personable nature is highly positive, reinforcing their reputation as a client-focused organization.-
Financial & IT Strategy Consulting for Real Estate Nonprofit
5.0 May 27, 2025Profusion provides a personal level of attention and is very knowledgeable about the technology that they work with.
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Industry Experience
Profusion Systems has demonstrated expertise across diverse industries including Food & Beverage, Nonprofit, and Retail. In Food & Beverage, they excelled in creating custom platforms and API integrations, enhancing operational efficiency. In the Nonprofit sector, they provided robust website support and cloud infrastructure, meeting project objectives without delay. Their work in Retail involved developing intricate applications that streamlined operations for large-scale food services. Overall, clients commend their responsiveness, project management, and ability to deliver tailored solutions effectively.
Read All ReviewsSelect Industry to see insights
Food & Beverage Nonprofit RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Profusion Systems' pricing and value for money. One client noted that their 'pricing fit our budget' and highlighted 'good value for cost.' Another stated that Profusion 'delivered on time and on budget,' emphasizing the positive return on investment. Overall, clients appreciate the company's ability to provide high-quality solutions while remaining flexible and responsive, often exceeding expectations without escalating costs.Was this helpful?
More responsive than most other service providers
Get in TouchProfusion Systems is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10,000+Woodbridge Township, NJ
Services provided
10% Back Office Outsourcing" > 20% AI Development" > 20% IT Managed Services" > 15% IT Strategy Consulting" > 10% Application Management & Support" > 10% Cloud Consulting & SI" > 5% Custom Software Development" > 5% Cybersecurity" > 5% ERP Consulting and SI" >10% Back Office Outsourcing20% AI Development20% IT Managed Services +615% IT Strategy Consulting10% Application Management & Support10% Cloud Consulting & SI5% Custom Software Development5% Cybersecurity5% ERP Consulting and SIFocus Areas
15% Payment Processing" > 20% Writing & Content Creation Outsourcing" > 15% Virtual Assistant" > 10% Claims Processing" > 10% Data Entry & Processing" > 10% Legal Outsourcing" > 10% Medical Billing Services" > 10% Revenue Cycle Management" >15% Payment Processing20% Writing & Content Creation Outsourcing15% Virtual Assistant +510% Claims Processing10% Data Entry & Processing10% Legal Outsourcing10% Medical Billing Services10% Revenue Cycle ManagementEstablished in 1990, Hexaware Technologies is a large Woodbridge Township, New Jersey-based IT managed services company. Their team specializes in IT managed services and Artificial Intelligence.
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$1,000+< $25 / hr50 - 249Nottingham , England
Services provided
10% Back Office Outsourcing" > 55% Call Center Services" > 35% Customer Service Outsourcing" >10% Back Office Outsourcing55% Call Center Services35% Customer Service OutsourcingFocus Areas
33% Payment Processing" > 34% Data Entry & Processing" > 33% Claims Processing" >33% Payment Processing34% Data Entry & Processing33% Claims ProcessingAnswer4u is a call center service. The company is based in Nottingham , England. Their services include Call Center Services and Customer Service Outsourcing.
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$5,000+< $25 / hr1,000 - 9,999Ha Noi, Vietnam
Services provided
10% Back Office Outsourcing" > 30% Call Center Services" > 20% Content Moderation Services" > 20% Customer Service Outsourcing" > 10% Data Annotation Services" > 10% Market Research" >10% Back Office Outsourcing30% Call Center Services20% Content Moderation Services +320% Customer Service Outsourcing10% Data Annotation Services10% Market ResearchFocus Areas
20% Payment Processing" > 20% Claims Processing" > 20% Data Entry & Processing" > 20% Virtual Assistant" > 20% Writing & Content Creation Outsourcing" >20% Payment Processing20% Claims Processing20% Data Entry & Processing +220% Virtual Assistant20% Writing & Content Creation OutsourcingPhone answering service BELLSYSTEM24 VIETNAM is based in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. The team focuses on Call Center Services and Customer Service Outsourcing.
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$25,000+< $25 / hr50 - 249Dublin, Ireland
Services provided
40% Back Office Outsourcing" > 50% Employer of Record (EOR) Services" > 5% HR Outsourcing" > 5% Recruitment Process Outsourcing" >40% Back Office Outsourcing50% Employer of Record (EOR) Services5% HR Outsourcing +15% Recruitment Process OutsourcingFocus Areas
10% Payment Processing" > 50% Data Entry & Processing" > 10% Legal Outsourcing" > 10% Revenue Cycle Management" > 10% Virtual Assistant" > 10% Writing & Content Creation Outsourcing" >10% Payment Processing50% Data Entry & Processing10% Legal Outsourcing +310% Revenue Cycle Management10% Virtual Assistant10% Writing & Content Creation OutsourcingXTENSOS is an Employer of Record (EOR) Services company established in 2014. The midsize team offers Employer of Record (EOR) Services and Back Office Outsourcing.
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$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Services provided
30% Back Office Outsourcing" > 40% Customer Service Outsourcing" > 20% Call Center Services" > 10% Finance & Accounting Outsourcing (FAO)" >30% Back Office Outsourcing40% Customer Service Outsourcing20% Call Center Services +110% Finance & Accounting Outsourcing (FAO)Focus Areas
15% Payment Processing" > 40% Data Entry & Processing" > 20% Virtual Assistant" > 15% Legal Outsourcing" > 10% Claims Processing" >15% Payment Processing40% Data Entry & Processing20% Virtual Assistant +215% Legal Outsourcing10% Claims ProcessingSee all 52 projectsBig Outsource is a Business Process Outsourcing company specializing in Remote Office Support and Administrative Support Services. It consistently receives high praise for reliability and professionalism, with clients noting improvements in efficiency and communication. Approximately 95% of reviews highlight their ability to integrate seamlessly with existing workflows, while 70% commend their proactive communication. Opportunities for enhancement include expanding service hours and offering more proactive tool suggestions.
Reviews mention Attentive
Clients have consistently praised Big Outsource for their attentiveness and proactive communication. One CEO noted that the virtual assistant was 'curious, attentive, and clearly took pride in getting the little details right.' The project management was described as 'extremely well-managed,' with regular updates ensuring the client felt informed. Overall, the sentiment reflects a strong appreciation for the team's dedication to understanding and aligning with client needs.-
VA & Back Office Outsourcing for FinTech Co
5.0 Jul 29, 2025I loved how the VA quickly picked up my tone of voice and was able to write captions that felt authentic to my brand. She was curious, attentive, and clearly took pride in getting the little details right. For a solo founder like me, that’s golden.
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23 of 23 Back Office Outsourcing reviews are 5 stars13 new reviews for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 23 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Documentation & Transcription for Preservation Mgmt. Company
5.0 — Big Outsource provided editing and formatting services for a cultural institution. Their tasks included reformatting PowerPoint decks, creating trainer-facing guides, and transcribing Zoom Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
25% Back Office Outsourcing" > 20% Finance & Accounting Outsourcing (FAO)" > 15% Business Consulting" > 8% Data Annotation Services" > 5% Customer Service Outsourcing" > 3% Content Writing Services" > 3% Search Engine Optimization" > 2% AI Consulting" > 2% Business Continuity Management" > 2% Content Marketing" > 2% Financial Consulting" > 2% Graphic Design" > 2% Insurance Services & Brokers" > 2% Pay Per Click" > 2% Social Media Marketing" > 2% UX/UI Design" > 2% Web Design" > 1% Performance Marketing" >25% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)15% Business Consulting +158% Data Annotation Services5% Customer Service Outsourcing3% Content Writing Services3% Search Engine Optimization2% AI Consulting2% Business Continuity Management2% Content Marketing2% Financial Consulting2% Graphic Design2% Insurance Services & Brokers2% Pay Per Click2% Social Media Marketing2% UX/UI Design2% Web Design1% Performance MarketingFocus Areas
10% Payment Processing" > 35% Virtual Assistant" > 20% Claims Processing" > 20% Data Entry & Processing" > 10% Medical Billing Services" > 5% Writing & Content Creation Outsourcing" >10% Payment Processing35% Virtual Assistant20% Claims Processing +320% Data Entry & Processing10% Medical Billing Services5% Writing & Content Creation OutsourcingSee all 103 projectsFBSPL- Fusion Business Solutions (P) Limited is a Business Process Outsourcing company specializing in Back Office Services and Remote Office Support. The company consistently receives positive feedback, with over 90% of reviewers praising their efficiency, communication, and timeliness. Clients particularly appreciate their ability to streamline processes and reduce administrative burdens, making them a preferred choice for offshore administrative services.
Reviews mention Detail-oriented
The sentiment regarding detail-oriented work at Fusion Business Solutions is overwhelmingly positive. Clients consistently highlight the team's meticulous approach, noting instances such as their 'great communication' and 'very detailed' work in managing billing processes. One client emphasized their 'strong attention to detail and process,' while another praised their 'reliable support, ensuring tasks are executed with accuracy.' Overall, reviewers commend the company's commitment to quality, which significantly enhances project outcomes.-
Back-Office Outsourcing for Insurance Agency
4.5 Oct 12, 2023They have a strong attention to detail and process that helps with our industry.
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Data Entry Service for Integrated Healthcare Provider
5.0 Nov 5, 2022Their audit system. They keep very detailed records of their progress.
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Data Entry Analysis for Tax Lien Investment Firm
5.0 Apr 27, 2022The team is very detail oriented and very efficient at learning and completing new tasks with little to no lead time. They have been excellent at providing a standard process for daily tasks as well as adjusting to various ad-hoc projects on the fly.
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Virtual Assistant Outsourcing for Market Research Company
5.0 Mar 9, 2021However, Fusion does a very good job of looking at details of what we’re looking for and getting close to the target.
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E-Commerce Website Dev for Industrial Chemical Distributor
5.0 Feb 16, 2021Their attention to detail is incredible. They quickly respond to changes or any idea that we have that goes in a different direction.
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Industry Experience
Fusion Business Solutions (P) Limited has garnered positive feedback across various industries, particularly in insurance, where they excel in administrative support, data management, and process optimization. Clients from insurance agencies highlight their timely service, expertise in systems like Applied Epic, and ability to streamline workflows. In the manufacturing and financial services sectors, they are recognized for reliable accounting support. Overall, their strengths lie in effective communication, responsiveness, and a commitment to quality, making them a strong fit for companies seeking efficient back-office solutions.
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Manufacturing Hospitality & leisure Business services Financial services Consulting Other Industry Engineering Consumer products & services Human Resources Healthcare Legal Software Advertising & marketing Research Chemicals & Biotechnology InsuranceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise FBSPL - Fusion Business Solutions (P) Limited for their excellent value for money and budget-friendly pricing. Multiple reviews highlight that the company's pricing aligns well with client budgets, making their services a cost-effective solution. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall sentiment leans towards satisfaction with the balance of cost and quality received, indicating a strong perception of value.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Kyiv, Ukraine
Services provided
10% Back Office Outsourcing" > 80% Recruiting" > 10% Employer of Record (EOR) Services" >10% Back Office Outsourcing80% Recruiting10% Employer of Record (EOR) ServicesFocus Areas
100% Payment Processing" >100% Payment ProcessingSee all 20 projectsSmart Solutions is a recruitment and HR services provider that excels in swiftly and efficiently sourcing top-tier professionals, particularly in tech and IT domains. Praised for their professionalism and cultural alignment, they boast a 100% success rate in fulfilling challenging recruitment needs. Approximately 90% of reviewers commend their rapid communication and expert project management, highlighting their ability to deliver significant time and resource savings.
Reviews mention Easy to reach
Clients consistently express positive sentiments regarding Smart Solutions' accessibility and responsiveness. One client noted that the managers are always in touch and available to address questions promptly. Another highlighted the company's good communication and ability to solve problems quickly. Overall, the feedback reflects a strong appreciation for the ease of communication and the company's commitment to being reachable, enhancing the client experience.-
Recruiting & Bookkeeping Services for Software Dev Company
5.0 Mar 3, 2023It is very gratifying that the managers of these areas in the company are very positive and do their work responsibly. They are always in touch and we can answer any questions at any time.
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Industry Experience
Smart Solutions has received positive feedback across multiple industries, including Software, IT Services, Advertising & Marketing, and Financial Services. Clients commend their expertise in recruitment, with notable success in filling specialized roles swiftly and efficiently. The overall sentiment is favorable, highlighting strengths such as effective communication, understanding of client needs, and the ability to deliver high-quality candidates. Potential clients in these sectors can expect a reliable partner for their recruitment needs, particularly in tech and specialized positions.
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Human Resources Software Advertising & marketing IT Services Other Industry Business services Financial services Gaming Logistics & Supply ChainWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Smart Solutions is praised for its cost-effectiveness and value for money, with clients noting that their services, while not the cheapest, deliver exceptional quality. One client highlighted that they saved significant time and money by engaging Smart Solutions, while another emphasized the good value for the cost, stating, 'there is something to pay for if you want the best quality services.' Overall, the sentiment reflects satisfaction with pricing relative to the quality of service provided.Was this helpful?
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$1,000+< $25 / hr250 - 999Doylestown, PA
Services provided
40% Back Office Outsourcing" > 30% Call Center Services" > 30% Customer Service Outsourcing" >40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingFocus Areas
10% Payment Processing" > 50% Virtual Assistant" > 10% Claims Processing" > 10% Data Entry & Processing" > 10% Legal Outsourcing" > 10% Medical Billing Services" >10% Payment Processing50% Virtual Assistant10% Claims Processing +310% Data Entry & Processing10% Legal Outsourcing10% Medical Billing ServicesSee all 11 projectsHelpSquad is a Business Process Outsourcing company specializing in Remote Back Office Solutions, providing 24/7 customer service and administrative support services. Reviews highlight a 100% satisfaction rate with their attentive and responsive project management, allowing clients to focus on core business activities. Their unique reporting methods and seamless integration with client teams are frequently praised.
1 of 1 Payment Processing reviews is 5 stars$200,000 – $999,999 avg. project costPayment Processing Experience
HelpSquad has received overwhelmingly positive feedback for their Payment Processing service, with 100% of clients highlighting their excellent customer support and effective project management. Clients report significant impacts, including accelerated product growth and near-zero customer churn. Notable strengths include their responsive communication and unique reporting features, which enhance transparency and tracking. One client specifically praised their account manager for attentiveness and insight, indicating strong client relationships.
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1 of 1 Back Office Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Customer Service & Sales Support for Survey Kiosk Company
5.0 — HelpSquad provides 24/7 customer service to a survey kiosk manufacturer's enterprise-level customers via phone, email, and chat. The team also manages sales executives' calendars and procures Read moreWas this helpful?
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$775 For a small business looking for part-time help. $1,400 An expert customer service VA full-time. $2,100 A full-time highly skilled and technical voice VA.View PackagesVirtual Assistant Hourly Service
Hire virtual assistants for your business for as low as $7.50 per hour. HelpSquad VAs can handle any type of role from customer service to bookkeeping and social media marketing. Whether part-or full-time and 1 VA or 100, HelpSquad will find incredible talent to fit your needs. The prices below are starting points of any outsourcing discussion.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Sydney, Australia
Services provided
40% Back Office Outsourcing" > 20% Finance & Accounting Outsourcing (FAO)" > 20% HR Outsourcing" > 10% Customer Service Outsourcing" > 10% IT Staff Augmentation" >40% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)20% HR Outsourcing +210% Customer Service Outsourcing10% IT Staff AugmentationFocus Areas
30% Payment Processing" > 20% Data Entry & Processing" > 15% Virtual Assistant" > 15% Writing & Content Creation Outsourcing" > 10% Claims Processing" > 10% Legal Outsourcing" >30% Payment Processing20% Data Entry & Processing15% Virtual Assistant +315% Writing & Content Creation Outsourcing10% Claims Processing10% Legal OutsourcingSee all 1 projectsSatellite Office is a Business Process Outsourcing (BPO) firm specializing in Offshore Administrative Services and Remote Office Support. Their services are highly praised, with over 90% of feedback emphasizing their exceptional recruitment, HR management, and clear communication. They are noted for transparency and cost efficiency, becoming a valued partner in clients' operations.
0 of 1 Payment Processing reviews is 5 stars$1,000,000 – $9,999,999 avg. project costPayment Processing Experience
Satellite Office has received predominantly positive feedback in the Payment Processing service sector, with over 90% of clients expressing satisfaction. Clients commend the firm's expertise in recruitment and HR management, noting significant cost efficiencies and enhanced operational capacity. Many reviewers emphasize Satellite Office's transparency, effective communication, and project management skills as key strengths. Overall, their partnership is viewed as beneficial, fostering growth and operational focus for clients, while maintaining strong support throughout the engagement.
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0 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$1,000,000 – $9,999,999 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for AdTech Company
4.5 — Satellite Office provides offshore recruiting and HR management services for an adtech company. The team is in charge of recruiting, training, onboarding, and continuously managing staff members for Read moreWas this helpful?
Industry Experience
Satellite Office has garnered positive feedback primarily in the Advertising & Marketing sector, specifically within automotive technology. Clients highlight their strengths in recruitment, HR management, and employee training, noting significant improvements in cost efficiency and team scalability. The overall sentiment is highly favorable, emphasizing their strong communication, attention to detail, and partnership approach. Potential clients in the advertising and marketing industry, especially those requiring workforce offshoring, may find Satellite Office to be a suitable partner.
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Advertising & marketingWas this helpful?
More responsive than most other service providers
Get in TouchSatellite Office is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$50,000+< $25 / hr10,000+Wei Fang Shi, China
Services provided
10% Back Office Outsourcing" > 50% Customer Service Outsourcing" > 30% Call Center Services" > 10% CRM Consulting and SI" >10% Back Office Outsourcing50% Customer Service Outsourcing30% Call Center Services +110% CRM Consulting and SIFocus Areas
30% Payment Processing" > 30% Claims Processing" > 25% Data Entry & Processing" > 10% Medical Billing Services" > 5% Writing & Content Creation Outsourcing" >30% Payment Processing30% Claims Processing25% Data Entry & Processing +210% Medical Billing Services5% Writing & Content Creation OutsourcingSee all 11 projectsWelsend is a Business Process Outsourcing company specializing in Back Office Services and Administrative Support. They consistently deliver high-quality service, with reviews praising their superior project management and professionalism. Approximately 80% of reviews highlight their effective staffing solutions, although some suggest improvement in hiring capabilities. The company is noted for its reliable Remote Office Support and Offshore Back Office solutions.
Reviews mention Great project management
Clients have consistently praised Welsend for their excellent project management skills, highlighting their seamless coordination and strong working culture. One client emphasized the 'excellent coordination' and described Welsend as their 'favored long-term business partner.' This positive sentiment reflects Welsend's ability to manage projects effectively, making them a reliable choice for outsourcing needs.-
Post-Sales Team Customer Support for Electronics Company
4.0 Feb 15, 2022The vendor demonstrated excellent coordination with us, which makes them our favored long-term business partner. Their coordination and excellent working culture are particularly impressive.
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2 of 2 Back Office Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Call Center Services for Airline
5.0 — Welsend had sent 300 staff members to provide call center services for an airline. These included project managers, operation managers, floor supervisors, team managers and more. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.Was this helpful?
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$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
20% Back Office Outsourcing" > 60% Call Center Services" > 20% Customer Service Outsourcing" >20% Back Office Outsourcing60% Call Center Services20% Customer Service OutsourcingFocus Areas
30% Payment Processing" > 50% Data Entry & Processing" > 20% Claims Processing" >30% Payment Processing50% Data Entry & Processing20% Claims ProcessingSee all 13 projectsSureCall Contact Centers is a professional call center service provider offering comprehensive communication solutions including handling call overflow, providing multilingual support, and managing customer inquiries through phone and email. The reviews indicate overwhelming positive feedback, with nearly 90% of clients praising their promptness, flexibility, and high-quality service. Around 70% of reviewers highlight their impressive project management and proactive approach in understanding clients' needs.
Industry Experience
SureCall Contact Centers has demonstrated strong expertise across various industries, including real estate, advertising & marketing, financial services, automotive, business services, government, hospitality, and consumer products. Clients appreciate their responsiveness, project management, and the ability to handle diverse customer service needs effectively. Overall sentiment is highly positive, particularly in advertising, where they excel in improving customer satisfaction, and in financial services for their flexibility and value. This makes them a fitting partner for organizations seeking reliable, efficient support in these sectors.
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Advertising & marketing Financial services Automotive Business services Government Hospitality & leisure Consumer Products Real estate SportsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend SureCall Contact Centers for their competitive pricing and excellent value for money. For instance, a senior account executive noted that their decision to partner with SureCall was influenced by their pricing, which fit within budget constraints. Another client, a financial services director, highlighted the company's good value for cost. Overall, the sentiment reflects strong satisfaction with the company's cost-effectiveness, flexibility, and reliable service delivery.Was this helpful?
More responsive than most other service providers
Get in TouchSureCall Contact Centers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Services provided
25% Back Office Outsourcing" > 25% Finance & Accounting Outsourcing (FAO)" > 25% IT Staff Augmentation" > 15% Call Center Services" > 5% Engineering" > 5% HR Consulting" >25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO)25% IT Staff Augmentation +315% Call Center Services5% Engineering5% HR ConsultingFocus Areas
15% Payment Processing" > 25% Virtual Assistant" > 20% Data Entry & Processing" > 15% Claims Processing" > 15% Writing & Content Creation Outsourcing" > 10% Legal Outsourcing" >15% Payment Processing25% Virtual Assistant20% Data Entry & Processing +315% Claims Processing15% Writing & Content Creation Outsourcing10% Legal OutsourcingSee all 3 projectsEmapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.
Reviews mention Transparent
Clients have consistently highlighted Emapta's transparency as a key strength, with one CEO noting it as the most impressive aspect of their service. The selection process was marked by clear communication and a competitive evaluation, establishing trust from the outset. Overall, the sentiment regarding transparency is overwhelmingly positive, reinforcing Emapta's reputation as a reliable partner in offshoring and team assembly.-
Office Based Services for Electrical & Electronic Mfr.
5.0 Oct 9, 2020The workflow between our team and theirs was very effective, utilizing tools like Skype before the advent of Microsoft Teams and Zoom. A few calls and emails were all it took to have our resources picked out and ready for hire. What we found most impressive about this company was their transparency.
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Industry Experience
Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and other sectors. Clients commend Emapta for its effective talent acquisition, project management, and adaptability, particularly in resource management and marketing for start-ups. The overall sentiment is positive, highlighting Emapta's ability to enhance productivity and operational efficiency. Companies seeking support in staffing, project development, or administrative functions may find Emapta a suitable partner in these industries.
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Other Industry Healthcare Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Emapta's competitive pricing and exceptional value for money. For instance, the CEO of LifeDNA noted that Emapta delivered excellent service and talent while ensuring a stress-free experience, reflecting strong value. Similarly, the Medical Director of Priority Care Medical emphasized Emapta's cost-effectiveness in reducing development expenses without compromising quality. Overall, feedback indicates a positive sentiment regarding Emapta's pricing structure and the quality of services provided, making it a favorable choice for various projects.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
60% Back Office Outsourcing" > 16% Customer Service Outsourcing" > 14% Call Center Services" > 10% Sales Outsourcing" >60% Back Office Outsourcing16% Customer Service Outsourcing14% Call Center Services +110% Sales OutsourcingFocus Areas
25% Payment Processing" > 50% Data Entry & Processing" > 25% Writing & Content Creation Outsourcing" >25% Payment Processing50% Data Entry & Processing25% Writing & Content Creation OutsourcingSee all 4 projectsAcquire BPO is a business process outsourcing company specializing in inbound and outbound call services, offering fast and efficient telemarketing and customer support solutions. Reviewers frequently highlight their strengths in quick response times and meeting deadlines, with 100% of feedback indicating satisfaction with service quality. Opportunities for improvement include reducing wait times and increasing staff availability.
Reviews mention Honest
The feedback highlights the company's honesty as a significant strength, with one client specifically noting their 'responsibility, patience, honesty, and humility.' This sentiment reflects a high level of trust and satisfaction, as the client has maintained a long-term relationship since 2010, appreciating the provider's serious approach to work. Overall, the sentiment regarding honesty is overwhelmingly positive, contributing to the client's decision to invest significantly in their services.-
Customer-based Phone Support for Business Service
5.0 Aug 11, 2017The service provider's strengths include responsibility, patience, honesty, and humility. These qualities have been consistently demonstrated throughout our collaboration.
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Industry Experience
The provider has demonstrated expertise across various industries, including hospitality and other sectors, primarily through Business Process Outsourcing services. Clients commend their efficiency, quick response times, and capability to enhance customer interactions, resulting in significant cost savings. Overall sentiment is positive, highlighting strengths in customer service and operational efficiency, making them a suitable choice for organizations looking to improve communication and reduce costs.
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Nonprofit Consumer Products Hospitality & leisure Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with the company's pricing structure, noting significant savings and overall value for money. One client highlighted a package deal charging approximately one cent per minute, resulting in monthly savings of about $1,000. Another client reported saving around $150,000 monthly, attributing reduced operational costs to the service provider. Overall, the sentiment reflects a strong belief in the cost-effectiveness and efficiency of the company's offerings, despite occasional suggestions for more competitive pricing.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999
Services provided
30% Back Office Outsourcing" > 40% Call Center Services" > 20% Robotics Process Automation" > 10% Generative AI" >30% Back Office Outsourcing40% Call Center Services20% Robotics Process Automation +110% Generative AIFocus Areas
20% Payment Processing" > 20% Claims Processing" > 20% Data Entry & Processing" > 20% Legal Outsourcing" > 20% Medical Billing Services" >20% Payment Processing20% Claims Processing20% Data Entry & Processing +220% Legal Outsourcing20% Medical Billing ServicesSee all 7 projectsVSynergize is a sales outsourcing and telemarketing company that excels in delivering tailored sales strategies and call center services. Across multiple reviews, the company is praised for its effective project management, with over 80% of clients noting increased sales and lead generation. Clients appreciate their deep industry understanding and responsiveness, although some suggest more frequent progress updates could enhance their service.
Reviews mention Efficient
Clients have consistently praised VSynergize for their efficiency in handling projects. One client noted their ability to quickly ramp up operations, achieving an average of 4-5 qualified appointments per week. The seamless workflow and real-time communication were highlighted as key strengths, with clients appreciating their responsiveness to inquiries. Overall, the sentiment reflects high satisfaction, with clients emphasizing the company's effective processes and value for money.-
Sales Development Services for Research Company
5.0 Jun 10, 2020They have an outstanding workflow — the process I have been through with this team has been seamless. I always know real time what is going on with their efforts and opportunities they push my way. Extremely response to any questions I have.
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Industry Experience
VSynergize has demonstrated expertise across various industries, including food services, business consulting, telecommunications, information technology, and others. Clients in the food industry praised their deep understanding and strategic sales management, leading to significant revenue increases. In business consulting, they optimized sales processes and improved lead generation, achieving a remarkable 35% sales uptick. Overall sentiment reflects strong strengths in customer support and project management, making VSynergize a suitable partner for diverse industry needs.
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Publishing Consulting Telecommunications Transportation Other Industry Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive VSynergize as offering good value for money, with pricing structures designed to accommodate various budgets. One client noted, "Pricing fit our budget," while another highlighted their appeal as a balanced option: "They weren’t the cheapest, but they weren’t the most expensive." Additionally, one reviewer mentioned saving approximately $15,000 monthly, indicating significant cost-effectiveness. Overall, the sentiment regarding cost and value is positive, with a strong emphasis on the company's ability to deliver results efficiently.Was this helpful?
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$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Services provided
45% Back Office Outsourcing" > 45% Customer Service Outsourcing" > 10% Sales Outsourcing" >45% Back Office Outsourcing45% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
10% Payment Processing" > 40% Data Entry & Processing" > 40% Virtual Assistant" > 10% Claims Processing" >10% Payment Processing40% Data Entry & Processing40% Virtual Assistant +110% Claims ProcessingSee all 22 projectsPexly is a customer service outsourcing company known for providing efficient and high-quality support across various industries, including automotive, cosmetics, and technology. The company receives overwhelmingly positive feedback, with clients praising their project management skills, rapid response times, and ability to align with company cultures. Approximately 100% of reviews highlight the dedication and flexibility of Pexly’s team, emphasizing their value for cost and excellent communication.
Reviews mention Experienced
The overall sentiment regarding Pexly's experience is highly positive. Clients commend the quick learning abilities of the agents, noting their capacity to operate independently with minimal guidance. The Customer Experience Manager from Giftcards Group highlighted the 'outstanding service level' and 'quick response times' as impressive aspects of collaboration. Additionally, the feedback reflects satisfaction with the quality of support provided, indicating no current areas for improvement and a desire to continue the partnership.-
Outsourced Support & Sales Services for Gift Card Company
5.0 Jan 17, 2024Mostly we see that the agents are quick in their learnings and were able to operate in the business without major guidance. The service has improved in quality due to the high level of experience of the agents that we work with. On management level, the response time is very quick and accurate. We've been served very well in this department and have not encountered any problems in our time working with Pexly.
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Industry Experience
Pexly has demonstrated expertise across various industries including IT Services, Automotive, Retail, Beauty & Cosmetics, Software, Hospitality & Leisure, Consumer Products, Education, and Advertising & Marketing. Feedback highlights their strengths in providing high-quality customer service, efficient project management, and quick response times. Overall sentiment is positive, with clients praising their ability to manage teams remotely and deliver cost-effective solutions tailored to industry-specific needs. Pexly is particularly well-suited for companies seeking scalable customer support and operational assistance.
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IT Services Automotive Retail Beauty & Cosmetics Software Hospitality & leisure Consumer Products Education Advertising & marketing Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Pexly consistently receives positive feedback regarding its cost-effectiveness and overall value for money. Clients such as the Head of Operations from a cosmetics company noted that Pexly's pricing fits their budget while providing good value. Similarly, the Team Lead Support at VERBI GmbH highlighted the company's pricing as a key factor in their selection, stating it offered 'good value for cost.' Overall, the sentiment reflects satisfaction with Pexly's services relative to their pricing.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Austin, TX
Services provided
20% Back Office Outsourcing" > 35% Accounting" > 35% Finance & Accounting Outsourcing (FAO)" > 10% Fractional CFO Services" >20% Back Office Outsourcing35% Accounting35% Finance & Accounting Outsourcing (FAO) +110% Fractional CFO ServicesFocus Areas
20% Payment Processing" > 65% Data Entry & Processing" > 10% Revenue Cycle Management" > 5% Virtual Assistant" >20% Payment Processing65% Data Entry & Processing10% Revenue Cycle Management +15% Virtual AssistantSee all 1 projectsPersoniv is a professional outsourcing company specializing in providing creative and design services, such as billboard design, for businesses. Reviews highlight Personiv's strong project management skills and ability to handle large workloads efficiently, with a 100% positive feedback rate. Clients appreciate their dependable service, professionalism, and the quality that mirrors stateside teams, leading to long-term engagements.
Industry Experience
Personiv demonstrates strong expertise in the Advertising & Marketing industry, providing efficient support for billboard design projects. Clients appreciate their ability to seamlessly manage high volumes of design work while maintaining quality. The sentiment reflects high satisfaction, particularly in project management and team professionalism. Personiv's commitment to employee care leads to stability and improved output. Companies in need of scalable design solutions may find Personiv to be an excellent partner.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with the cost-effectiveness and value provided by Personiv, noting an annual investment of $75,000–$100,000 for substantial workload alleviation. One client highlighted that outsourcing to Personiv allowed them to offload 12% of their workload efficiently, maintaining high-quality output comparable to their in-house team. Overall, clients appreciate the reliability and professionalism of Personiv's services, indicating that the return on investment justifies the costs.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249
Services provided
50% Back Office Outsourcing" > 50% Accounting" >50% Back Office Outsourcing50% AccountingFocus Areas
20% Payment Processing" > 40% Virtual Assistant" > 25% Data Entry & Processing" > 15% Writing & Content Creation Outsourcing" >20% Payment Processing40% Virtual Assistant25% Data Entry & Processing +115% Writing & Content Creation OutsourcingSee all 16 projectsBaltic Assist is a premier provider of Back Office Services, specializing in Remote Back Office Solutions and Business Process Outsourcing. The company is highly praised for its ability to align with client values, deliver cost-efficient solutions, and maintain high service quality. Feedback indicates 100% of reviewers commend Baltic Assist for their reliability and over-delivering on promises, with particular emphasis on their exceptional project management and flexibility.
Reviews mention Efficient
Overall sentiment regarding Baltic Assist's efficiency is highly positive. Clients appreciate their ability to deliver results promptly, with one stating, 'Their ability to deliver efficiently is impressive.' Another client noted that tasks were executed with 'speed and accuracy' and described the workflow as 'smooth and productive.' While there were instances where actions were perceived as too fast, the clients recognized that this was often aligned with their own urgent needs, indicating a strong alignment in operational pace.-
Mobile App & Development for Wellness & Fitness Company
5.0 Oct 12, 2023Baltic Assist showcased exemplary project management throughout our collaboration. They utilized modern project management tools and methodologies, ensuring transparency, regular progress tracking, and effective communication. Their team was always ahead of the curve, often delivering items before the stipulated deadlines. This proactive approach not only ensured that the project stayed on track but also provided us ample time for reviews and feedback.
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Recruitment Services for Payment Service Provider
4.5 Jul 29, 2021The Lithuanian team delivers high quality work and Baltic Assist handles all staff matters for us, so it is a very smooth experience for us. The communication was continuous and Baltic Assist has strong customer focus, hence our needs were always attended to on short notice. We are happy with how we work together. Their ability to deliver efficiently is impressive.
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Accounting & Customer Service Support for E-Bike Company
4.0 Jul 4, 2020As for the customer service aspect, the 4 champions, Monika (Webshop), Ugne (Tech), Gabriele (Logistics) and Marija (Shipping payments/FIN.) have managed and executed tasks set to them with speed and accuracy. They required little (if at all) monitoring and demonstrated efficiency and were always prompt when delivering on tasks. As team members, they were prompt and cooperative in communicating such needs to ensure the achievements of their KPIs. It ran like a well-oiled machine.
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0 of 1 Payment Processing reviews is 5 starsUnknown avg. project costPayment Processing Experience
The reviews for Baltic Assist in Payment Processing highlight their strong expertise and reliability, with 90% of clients expressing satisfaction with the quality and timeliness of deliverables. Clients particularly commend their flexibility and understanding of complex business needs. However, 25% noted a desire for improved status reporting to enhance transparency. Overall, Baltic Assist is viewed as a valuable partner, effectively supporting companies in optimizing back-office processes and scaling operations.
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1 of 2 Back Office Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Software Company
5.0 — A software company hired Baltic Assist to help them find and hire talented and cost-efficient team members. The team is tasked with building a next-gen ERP system development team. Read moreWas this helpful?
Industry Experience
Baltic Assist demonstrates strong expertise across several industries, notably Information Technology, Financial Services, and Hospitality. Clients commend their ability to deliver tailored solutions efficiently and cost-effectively, particularly in IT services for app and web development, and finance for audit and compliance strategies. Overall sentiment is positive, highlighting their quick onboarding, adaptability, and high-quality work, making them suitable partners for companies looking to scale, streamline operations, or enhance customer service.
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Information technology Software Other Industry Wellness & Fitness Hospitality & leisure Chemicals & Biotechnology Financial services Consumer Products Other industries IT ServicesWas this helpful?
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$50,000+Undisclosed1,000 - 9,999Margate, FL
Services provided
15% Back Office Outsourcing" > 50% Customer Service Outsourcing" > 20% Call Center Services" > 15% IT Managed Services" >15% Back Office Outsourcing50% Customer Service Outsourcing20% Call Center Services +115% IT Managed ServicesFocus Areas
20% Payment Processing" > 20% Claims Processing" > 20% Data Entry & Processing" > 20% Medical Billing Services" > 20% Revenue Cycle Management" >20% Payment Processing20% Claims Processing20% Data Entry & Processing +220% Medical Billing Services20% Revenue Cycle ManagementSee all 9 projectsGlobal Response is a business process outsourcing company specializing in inbound services such as tech support, billing, and customer service. Their clients consistently praise them for being responsive, attentive, and efficient, with approximately 90% of feedback being overwhelmingly positive. Many reviews highlight Global Response as a strategic partner crucial for business success, with a notable number of clients appreciating their innovative and reliable solutions.
Industry Experience
The service provider has demonstrated expertise across various industries, including Financial Services, Retail, Hospitality & Leisure, Real Estate, and Business Services. Clients frequently highlight their responsiveness, innovative solutions, and strong customer service, contributing to significant savings and efficiency improvements. Overall sentiment is positive, particularly in Financial Services and Retail, where the provider's capabilities in managing high call volumes and enhancing customer experiences are notably praised. They are well-suited for organizations seeking effective inbound support.
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Healthcare Hospitality & leisure Business services Financial services Real estate RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive the company's services as offering substantial value for money. One client noted they save approximately $12,000 monthly, while another mentioned substantial time savings and overall satisfaction with the service quality. Although specific pricing structures were often undisclosed, feedback highlighted the company's reliability and responsiveness, with clients expressing that the partnership has been crucial for their operational efficiency. Overall, the sentiment is positive, indicating clients feel they receive good returns on their investment.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
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$1,000+< $25 / hr1,000 - 9,999Makati, Philippines
Services provided
25% Back Office Outsourcing" > 20% Accounting" > 20% Custom Software Development" > 20% Customer Service Outsourcing" > 15% Finance & Accounting Outsourcing (FAO)" >25% Back Office Outsourcing20% Accounting20% Custom Software Development +220% Customer Service Outsourcing15% Finance & Accounting Outsourcing (FAO)Focus Areas
13% Payment Processing" > 50% Data Entry & Processing" > 25% Virtual Assistant" > 12% Medical Billing Services" >13% Payment Processing50% Data Entry & Processing25% Virtual Assistant +112% Medical Billing ServicesSee all 3 projectsCloudstaff is a versatile outsourcing company providing offshore staffing solutions across various functions such as accounting, loan processing, and sales support. Reviewers highlight Cloudstaff's efficiency, proactive account management, and ability to scale operations, with around 70% praising their commitment to employee satisfaction and strong client relationships. Improvements are suggested in streamlining processes outside regular operations and enhancing candidate assessment protocols.
Reviews mention Easy to work with
Clients have consistently praised Cloudstaff for their flexibility and professionalism, noting that their teams are easy to work with. One client highlighted the team's adaptability to complex tasks and their quick responsiveness to inquiries. Additionally, the CEO's commitment to customer relationships was emphasized when he traveled extensively to meet a client. Overall, the sentiment reflects a strong appreciation for Cloudstaff's collaborative approach and willingness to accommodate client needs.-
Voice BPO services for Financial Platform
5.0 Jul 24, 2020Cloudstaff’s team has kept flexible on that front, which makes them easy to work with. Everything they’ve done so far is quick and professional. Whenever we have questions or concerns, they’re always available to jump on a call.
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Industry Experience
Cloudstaff has demonstrated significant expertise in the financial services and retail industries. In financial services, they excelled at managing back-office operations, increasing onshore advisory capacity, and driving cost efficiencies through skilled offshore staffing. Clients appreciated their commitment to employee welfare and effective communication. In retail, Cloudstaff successfully built sales teams that adapted to dynamic roles, showcasing their ability to provide quality talent quickly. Overall, sentiment is positive across both industries, highlighting Cloudstaff's proactive approach and adaptability.
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Financial services RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding Cloudstaff's overall cost and value for money. For instance, Findex highlighted that Cloudstaff's cost-efficient labor model allowed them to reinvest savings into automation and technology. Additionally, a CEO noted that pricing was a critical factor in their selection process, emphasizing that it fits well within their budget. Overall, clients appreciate the balance of quality service and competitive pricing, indicating strong value for their investment.Was this helpful?
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
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$1,000+$25 - $49 / hr250 - 999Kyiv, Ukraine
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$1,000+< $25 / hr250 - 999Doylestown, PA
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35.3/40.017.6/20 Reviews" > 8.7/10 Clients & Experience" > 9/10 Market Presence" > 4.7 Other" >17.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
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UndisclosedUndisclosed1,000 - 9,999Sydney, Australia
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$50,000+< $25 / hr10,000+Wei Fang Shi, China
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34.1/40.015.8/20 Reviews" > 10/10 Clients & Experience" > 8.3/10 Market Presence" > 5.9 Other" >15.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
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35.4/40.017/20 Reviews" > 10/10 Clients & Experience" > 8.4/10 Market Presence" > 4.6 Other" >17/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
20% Back Office Outsourcing" > 80% Other" >10% Payment Processing" >20% Back Office Outsourcing10% Payment Processing80% Other -
$1,000+$150 - $199 / hr10 - 49Ottawa, Canada
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36.3/40.018.2/20 Reviews" > 8.8/10 Clients & Experience" > 9.3/10 Market Presence" > 3.7 Other" >18.2/20 Reviews8.8/10 Clients & Experience9.3/10 Market PresenceService focus
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$5,000+$50 - $99 / hr250 - 999Calgary, Canada
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32.2/40.015.2/20 Reviews" > 7.6/10 Clients & Experience" > 9.4/10 Market Presence" > 7.8 Other" >15.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
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