Top BPO Companies in Reading
172 Companies
List of the Top Reading BPO Services
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Featured
What are Featured Providers?
$50,000+< $25 / hr1,000 - 9,999Serves Reading, United StatesServices provided
30% Back Office Outsourcing" > 15% Call Center Services" > 10% Finance & Accounting Outsourcing (FAO)" > 10% HR Outsourcing" > 10% IT Staff Augmentation" > 10% Recruiting" > 10% Staffing" > 5% Sales Outsourcing" >30% Back Office Outsourcing15% Call Center Services10% Finance & Accounting Outsourcing (FAO) +5 services10% HR Outsourcing10% IT Staff Augmentation10% Recruiting10% Staffing5% Sales OutsourcingSee all 7 projectsSolvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.
Reviews mention Exceptional results
Clients consistently report exceptional results from their engagement with Solvo Global, highlighting significant cost savings and operational efficiency. One CEO noted a savings of $2.1 million annually, attributing this success to Solvo's effective staff augmentation and high-quality execution. Another client praised the proactive nature of Solvo's employees, who exceeded expectations and streamlined processes. Overall, the sentiment reflects strong satisfaction with Solvo's professionalism, adaptability, and dedication to client success.-
BPO Services for Management Consulting Firm
5.0 Nov 22, 2021Solvo mapped out my business processes to create a well-documented SOP and provides me with access to KPI dashboards. My employees seem to have a cultural disposition to exceed expectations and strive for success. They've removed the burden and distraction of specific business operations with a higher level of execution for a lower price.
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Staff Augmentation for Metals Manufacturer
5.0 Jul 23, 2020We’ve had nothing but the best results with Solvo. The benefits increase year over year, and they’ve really been an instrument of our success. I’m really impressed with Solvo’s ability to execute at such a high level. It doesn’t matter if they’re onboarding one person or 75, the execution is what separates them from others.
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Industry Experience
Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Arts, entertainment & music Sports Legal Other Industry Information technology Business servicesWas this helpful?
More responsive than most other service providers
Get in TouchSolvo Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 8 time zones:
- Colombia Time (COT)
- Brazil Eastern Time (BET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- Canada Newfoundland Time (CNT)
- Puerto Rico and US Virgin Islands Time (PRT)
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$1,000+< $25 / hr1,000 - 9,999Serves Reading, United StatesServices provided
25% Customer Service Outsourcing" > 20% Call Center Services" > 15% Back Office Outsourcing" > 10% Content Moderation Services" > 10% Data Annotation Services" > 10% Finance & Accounting Outsourcing (FAO)" > 10% Sales Outsourcing" >25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention High-quality work
Clients consistently commend Hugo for delivering high-quality work, noting significant improvements in operational efficiency and accuracy. One client highlighted a 99.8% accuracy in order processing and a 17% revenue increase, attributing these successes to Hugo's meticulous management and adaptability. Another client praised the company's ability to provide near-perfect customer support responses, enhancing their Net Promoter Score. Overall, feedback reflects a strong sentiment of satisfaction with the quality and impact of Hugo's services.-
Back Office Outsourcing for E-Commerce Co
5.0 Sep 24, 2024Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success. Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Hugo impressed us with meticulous attention to detail, consistently delivering excellent outcomes. Their proactive approach continuously improves workflows for optimal results.
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Scaling & QA Services for Media Company
5.0 Aug 23, 2023We can now push out content 3X faster with almost 100% accuracy on all of our content through audio and video. They deliver great work.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr1,000 - 9,999Serves Reading, United StatesServices provided
45% Back Office Outsourcing" > 15% Finance & Accounting Outsourcing (FAO)" > 10% Call Center Services" > 10% Customer Service Outsourcing" > 10% HR Consulting" > 10% Sales Outsourcing" >45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 189 projectsRemote CoWorker is a virtual assistance provider specializing in administrative support, business development, and market research. The company has garnered consistently positive feedback, with clients praising their communication, professionalism, and value. Approximately 90% of reviewers highlight their effective project management and responsiveness, with no significant areas for improvement noted across reviews.
17 of 18 reviews are 5 starsLess than $10,000 avg. project costRead 18 Recent ReviewsReviewed 18 times in the past 6 months
In the past six months, Remote CoWorker has received overwhelmingly positive feedback from clients, highlighting their exceptional communication, professionalism, and responsiveness. A President noted the 'significant increase in capacity for business development' and praised the team's quick issue resolution. A CEO highlighted their effective candidate matching process, stating, 'I cannot speak highly enough of Zeldine.' Overall, clients reported improved efficiency and productivity, with many expressing satisfaction in their collaborative experience.Was this helpful?
Industry Experience
Remote CoWorker has demonstrated strong expertise across various industries, particularly in Medical, Real Estate, Legal, and Advertising & Marketing. Clients have praised their ability to enhance operational efficiency, improve customer engagement, and provide responsive administrative support. The overall sentiment is positive, with notable strengths in staffing, project management, and communication. Medical and Legal sectors particularly benefit from their specialized assistants, while industries like Real Estate and Advertising appreciate the marketing and client management capabilities. Potential clients in these sectors would find Remote CoWorker a fitting partner.
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Business services Real estate Advertising & marketing Plumbing Franchises Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Education Media Healthcare Publishing Energy & natural resources Legal Sports MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Remote CoWorker consistently highlights their competitive pricing and overall value for money. Many clients emphasized that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted that the pricing was 'a godsend' for small businesses, while another mentioned the 'good value for cost.' However, there were mentions of occasional communication issues regarding pricing increases, indicating a need for clearer communication in that area.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves Reading, United StatesServices provided
15% Back Office Outsourcing" > 15% Customer Service Outsourcing" > 15% Data Annotation Services" > 15% Document Digitization & Management" > 10% AI Agents" > 10% Call Center Services" > 10% Content Moderation Services" > 10% Litigation Support Services" >15% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% AI Agents10% Call Center Services10% Content Moderation Services10% Litigation Support ServicesSee all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, data management, and customer service. They have consistently received positive feedback, with approximately 100% of reviewers praising their punctuality, professionalism, and adaptability. Clients highlight their proactive communication, reliability, and ability to swiftly scale operations, making TECHSPEED INC a highly recommended partner for complex data projects.
Reviews mention High-quality work
Clients consistently highlight TECHSPEED INC's commitment to high-quality work, noting impressive accuracy in data entry and effective customer service. One client emphasized the team's proactive communication and adaptability, which contributed to a smooth and productive partnership. Another praised their strategic research capabilities and thorough delivery processes, resulting in excellent quality of information. Overall, the sentiment reflects a strong satisfaction with the quality of services provided, with no significant areas for improvement identified.-
Data Entry & Mobile App Dev for Boutique Design Firm
5.0 Dec 17, 2018TechSpeed delivered the projects on time with competitive pricing. The speed, accuracy, and value of their work were outstanding.
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Lead Gen & Market Research for SaaS Business Mgmt. Provider
5.0 Feb 8, 2023TechSpeed Inc also grew our database, and the quality of information they delivered was excellent. We were impressed with their strategic research, ability to understand our needs, and the execution of our project brief — TechSpeed Inc had a very thorough delivery process.
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Customer Service Outsourcing for Home Care Agency
5.0 Sep 29, 2025The accuracy rate of entries is very high, with very few corrections needed. Their team showed genuine commitment to quality and efficiency, which made the partnership feel smooth and productive. All deliverables were completed on time or ahead of deadline. They didn’t just complete tasks — they anticipated potential issues and offered solutions before problems arose.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In recent reviews, clients commend TECHSPEED INC for their exceptional data management and project execution. One client highlighted their effective restructuring of WordPress content, enhancing user experience and SEO. Another noted the company's impressive speed and accuracy in delivering election information, surpassing competitors. Both reviews emphasize the team's professionalism and responsiveness, with no significant areas for improvement identified. Overall, sentiment is overwhelmingly positive, reflecting a strong alignment with client needs.Was this helpful?
Industry Experience
TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
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Specialty Answering Service
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UndisclosedUndisclosed10 - 49King of Prussia, PAServices provided
50% Call Center Services" > 20% Customer Service Outsourcing" > 15% Back Office Outsourcing" > 15% Sales Outsourcing" >50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% Sales OutsourcingSee all 50 projectsSpecialty Answering Service is a call center and answering service provider that offers solutions such as handling overflow calls, customer support, and call routing. Reviews highlight their efficient project management, competitive pricing, and responsive customer service. Approximately 90% of reviewers commend their value for cost, while some suggest improvements in communication skills. Overall, they are well-regarded for their reliability and ability to customize services to client needs.
Reviews mention Collaborative
Clients have expressed a positive sentiment regarding the collaborative nature of Specialty Answering Service. One client noted, 'the workflow between your team and theirs was excellent,' highlighting effective communication and teamwork. Additionally, they appreciated the company's responsiveness to changes, stating, 'they have been great - even when we needed to change the script or change persons on the after hour call list.' Overall, the feedback reflects a strong collaborative relationship.-
After-Hours Answering Service for Trucking Company
3.5 Dec 29, 2020The workflow between your team and theirs was described as excellent. This indicates a high level of collaboration and adaptability, particularly when adjustments were needed, such as changing the script or updating the after-hour call list.
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1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback on Specialty Answering Service highlights their effective call handling, with one client noting they manage around 20 calls weekly, resulting in a positive overall impact on operations. Clients appreciate their responsiveness and project management, but there are concerns about inconsistent caller experiences and the communication skills of some staff members. Overall, sentiment is favorable, with clients valuing the service for its affordability and quality.Was this helpful?
Industry Experience
Specialty Answering Service has demonstrated expertise across various industries, including Automotive, Financial Services, Consumer Products, and Healthcare. Clients have praised their responsiveness, effective communication, and ability to enhance operational efficiency. Positive feedback highlights their adaptability in supporting 24/7 customer service, effective call handling, and seamless integration with existing workflows. Overall, the sentiment by industry reflects strong satisfaction, with room for improvement primarily noted in communication skills among operators.
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Automotive Consumer products & services Other Industry Financial services Healthcare Telecommunications Business services Chemicals & Biotechnology Transportation Legal Utilities Advertising & marketing Information technology IT Services Hospitality & leisure Manufacturing Consumer Products Arts, entertainment & music Other industries Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Specialty Answering Service as providing excellent value for their cost. Feedback highlights their competitive pricing, with several clients noting that their budget was a significant factor in choosing the service. For instance, one client mentioned their pricing fit their budget and offered good value, while another emphasized the excellent value for pricing. Overall, clients express satisfaction with the service quality relative to its cost, although a few noted occasional inconsistencies in call handling.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
30% Call Center Services" > 30% Customer Service Outsourcing" > 20% AI Agents" > 15% Back Office Outsourcing" > 5% Data Annotation Services" >30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 85 projectsSupportYourApp is a customer support outsourcing company offering services such as frontline support, HR recruiting, and tech support. The overall feedback is highly positive, with approximately 87% of reviewers praising their flexibility, responsiveness, and project management capabilities. However, one review noted issues with ownership and reliability, indicating room for improvement in certain areas.
Reviews mention Accessible
Overall, clients expressed a positive sentiment regarding SupportYourApp's accessibility. They highlighted the team's proactive communication and availability, with one client noting that SYA's agents are always ready to assist and take on new responsibilities. A hospitality executive remarked on the importance of daily communication and the ease of reaching their account manager and CEO when needed. This consistent engagement fosters a collaborative atmosphere, contributing to a successful partnership.-
Call Center Services for Meditation App
5.0 Jan 23, 2023We primarily communicate via Slack, email, and regular meetings. Our contacts at SYA are very proactive with their communication of any team-related updates, and are very available for questions and requests that may come up.
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Call Services for Vacation Rental Company
5.0 Jul 22, 2020We treat them as part of our team because their function’s essential to our organization. We communicate daily, and there’s a person in-house who manages the communication center. I touch base with the account manager and the company’s CEO about once a month. If there’s a topic we need to discuss, they’re available.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SupportYourApp's competitive pricing and value for money, often remarking that the company's services fit their budgets while delivering high-quality support. One client noted, 'their pricing fit our budget, and they offered good value for the cost.' Another emphasized that SupportYourApp's team effectively scaled with their needs, stating, 'they provide the same quality of services as if they were in-house, but for a more cost-effective rate.' Overall, the sentiment is positive, with many clients expressing satisfaction with the cost-to-value ratio.Was this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
Supporting Wilmington and Dover, Delaware, clients praise SupportYourApp for their responsive, personalized support solutions across software and e-commerce sectors. Their team’s dedication and seamless project management have led to increased customer retention and satisfaction.Read Local ReviewsWas this helpful?
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Featured
What are Featured Providers?
$10,000+< $25 / hr250 - 999Serves Reading, United StatesServices provided
40% Customer Service Outsourcing" > 30% Back Office Outsourcing" > 20% Call Center Services" > 10% Finance & Accounting Outsourcing (FAO)" >40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
Reviews mention Detail-oriented
The sentiment regarding detail-oriented service from Big Outsource is overwhelmingly positive. Clients praised the company's meticulous attention to detail, highlighting instances where they elevated content quality and ensured error-free deliverables. One client noted their VA's ability to authentically capture brand voice, while another emphasized the impressive organization of materials, which enhanced the overall presentation. Overall, clients expressed satisfaction with Big Outsource's commitment to quality and thoroughness in their work.-
Data Entry Process Services for Educational Company
5.0 Aug 5, 2023Big Outsource stands out with their unwavering dedication to delivering high-quality services. Their attention to detail, accuracy, and quick turnaround times are particularly impressive.
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Documentation & Transcription for Preservation Mgmt. Company
5.0 Jul 1, 2025The attention to detail was impressive. They didn’t just transcribe they organized. They didn’t just clean up slides they elevated them. Our sessions looked and felt more premium because of their work.
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VA & Back Office Outsourcing for FinTech Co
5.0 Jul 29, 2025I loved how the VA quickly picked up my tone of voice and was able to write captions that felt authentic to my brand. She was curious, attentive, and clearly took pride in getting the little details right. For a solo founder like me, that’s golden.
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Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 8 time zones:
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Singapore Standard Time (SGT)
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$100,000+Undisclosed10,000+Serves Reading, United StatesServices provided
50% Customer Service Outsourcing" > 20% Sales Outsourcing" > 10% Business Consulting" > 10% Call Center Services" > 10% Content Moderation Services" >50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Proactive
TDCX has been consistently praised for their proactive approach in client engagements. Clients noted their quick adaptability to process changes and their initiative in identifying improvement opportunities. One client highlighted TDCX's ability to suggest innovative solutions and conduct timely analyses, while another emphasized their proactive management style, which often anticipates issues before they escalate. Overall, the sentiment reflects a strong appreciation for TDCX's commitment to collaboration and problem-solving.-
Call Center Services for Global Tech Company
5.0 Jun 25, 2021TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams. The remaining times, they are proactive in identifying areas of opportunity and partner with us on solving the issues before they become trends. They manage a large portion of APAC business with us and we trust their ability to deliver the best possible outcomes to our customers!
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Call Center Services for Tech Company
5.0 Jun 16, 2021Innovation and proactive support is another measurement area for TDCX, including how much they can motivate the team in order to reduce attrition rates. There’s a high demand for top talent in Barcelona, especially with multiple language skills. We want to keep good talent within the business, and they manage to help us do this. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$5,000+Undisclosed50 - 249Philadelphia, PA
Services provided
80% Sales Outsourcing" > 10% Call Center Services" > 10% Email Marketing" >80% Sales Outsourcing10% Call Center Services10% Email MarketingSee all 65 projectsSalesRoads is a lead generation and appointment setting company that provides Sales Development Representatives (SDRs) as a service. Reviews highlight their effective project management and responsiveness, with an 80% positive feedback rate mentioning their adaptability and commitment to client success. Approximately 40% of reviewers praised their team’s integration and collaboration skills. Overall, SalesRoads is recognized for delivering quality leads and meeting client expectations consistently.
Reviews mention Easy to work with
Clients consistently highlight the ease of collaboration with VSA Prospecting and SalesRoads. One client noted, "It’s easy to work with them, and they’re more affordable than their competitors," while another remarked on their seamless integration, stating they felt like an internal department. Communication was frequently praised, with a client emphasizing that their communication surpassed expectations. Overall, the sentiment reflects a strong appreciation for the companies' professionalism and responsiveness, contributing to successful project outcomes.-
B2B Appointment Setting for Healthcare Company
4.5 Oct 22, 2020How easy they were to work with and how quickly they felt like another internal department of our company. It was easy to forget they were outsourced.
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Lead Generation Dialing Campaigns for Hydraulics Manufacturer
5.0 Oct 22, 2018The workflow is very easy and effective. They provide daily reports with recordings, as well as weekly reviews of the campaign to ensure our objectives are met. The ease of doing business with them is impressive. I have a great rapport with our managers.
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Appointment Setting for Inventory Company
5.0 Jun 19, 2019From a management standpoint, they were very easy to work with. They met all our deadlines and were an outstanding partner. If we needed something, even on short notice, they'd put together a solution for us right away. Most of our communication was through email, phone, and their web portal.
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Lead Generation for Remote Patient Monitoring Company
4.0 Jun 10, 2021It’s easy to work with them, and they’re more affordable than their competitors.
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Industry Experience
SalesRoads has demonstrated expertise across various industries, including Software, Manufacturing, Financial Services, Healthcare, and Education. Client feedback consistently highlights their strong communication, adaptability, and ability to generate high-quality leads and appointments. Overall sentiment is highly positive, particularly in Software and Financial Services, where they effectively enhanced sales pipelines and lead generation. Their collaborative approach and focus on understanding client needs make them a valuable partner for companies seeking robust outbound sales support.
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Software Manufacturing Real estate Financial services Design Healthcare Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Legal Advertising & marketing Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SalesRoads' excellent value for money, often noting their cost-effectiveness compared to competitors. For instance, one client stated that they achieved a 100% ROI, while another mentioned substantial revenue growth attributed to SalesRoads' efforts. Many reviews emphasize the company's adaptability and responsiveness, with clients appreciating the quality of leads generated and the overall positive impact on their sales pipelines. Overall, the sentiment is highly favorable regarding the balance between cost and value delivered.Was this helpful?
Review Rating from Clients
4.8/5.0
Quality
4.8
Schedule
4.8
Cost
4.6
Willing to Refer
4.9
Bellmawr-based reviewers praise SalesRoads for their effective lead generation, appointment setting, and detailed project management in sales campaigns for diverse industries like flooring and dietetics. Their strategic outreach and adaptable team consistently deliver qualified leads and measurable growth, demonstrating extensive experience in B2B sales development.Read Local ReviewsWas this helpful?
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$1,000+Undisclosed50 - 249Philadelphia, PA
Services provided
30% Back Office Outsourcing" > 30% Content Writing Services" > 10% Accounting" > 10% Call Center Services" > 10% Search Engine Optimization" > 10% Social Media Marketing" >30% Back Office Outsourcing30% Content Writing Services10% Accounting +3 services10% Call Center Services10% Search Engine Optimization10% Social Media MarketingSee all 72 projectsTop Virtual Assistant is a service provider specializing in virtual administrative support, including call handling, customer inquiries, scheduling, and dispatch coordination. Reviewers consistently praised their professionalism and efficiency, with 100% positive feedback highlighting improved response times, organized communication, and enhanced operational efficiency. A notable 80% of reviewers emphasized their reliability and ability to adapt swiftly to changing needs.
Reviews mention Receptive
Clients express a highly receptive sentiment towards Top Virtual Assistant, noting their responsiveness and adaptability to project needs. One CEO highlighted their team's ability to accommodate modifications swiftly, essential for the fast-paced logistics environment. Additionally, the professionalism and thorough understanding of clients' business requirements were praised, reinforcing their role as an effective extension of the client's logistics department. Overall, feedback reflects satisfaction with their proactive communication and support.-
Call Center & Sales Support for Logistics Company
5.0 Aug 22, 2025Their management of projects was very good. The Top Virtual Assistant team completed all train of tasks without any delay and had regular reports and check-ins. They are receptive to our demands and accommodative whenever we needed some modifications, which is quite essential in rapidly moving logistics.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs.Was this helpful?
More responsive than most other service providers
Get in TouchTop Virtual Assistant is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+$25 - $49 / hr10 - 49Norristown, PA
Services provided
50% Call Center Services" > 50% Sales Outsourcing" >50% Call Center Services50% Sales OutsourcingSee all 46 projectsSuperhuman Prospecting is a lead generation and outbound cold calling company specializing in scheduling appointments and generating high-quality leads for businesses across various industries. Reviews consistently highlight their professionalism, adaptability, and effective project management, with Merry frequently praised for her exceptional communication and support. Notably, approximately 100% of reviewers express satisfaction with their services, emphasizing valuable results and seamless integration into existing sales processes.
Reviews mention Great team
Clients consistently commend the Pereus Marketing (RPMC) team for their exceptional performance and proactive communication. One client highlighted their efficiency, stating, 'The workflow with Pereus Marketing (RPMC) was fantastic,' and appreciated the detailed notes after each call. Another client noted, 'They did a wonderful job,' successfully securing four meetings from 100 calls. Overall, the sentiment reflects a strong endorsement of the team's capabilities and collaboration.-
Outbound Lead Generation for Industrial Supply Company
5.0 Feb 18, 2020The workflow was seamless, and had constant communication with John who had been a true pleasure to work with. I am impressed by their professionalism all the way through the project. The whole team represented my brand perfectly.
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Prospecting Calls for Trade Magazine Event
5.0 Jul 18, 2019The workflow with Pereus Marketing (RPMC) was fantastic. The Pereus Marketing (RPMC) team was great. I like the detailed notes that they provided after each call.
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6 of 6 reviews are 5 starsLess than $10,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
In the last six months, Superhuman Prospecting has received positive feedback for their professionalism, responsiveness, and effective cold calling strategies. Clients noted significant increases in leads and appointments, with one remarking on the ease of scheduling appointments. Specific praise was directed toward account manager Merry for her support and adaptability. Overall sentiment is highly favorable, with clients expressing satisfaction and indicating no areas for improvement at this time.Was this helpful?
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Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
Pennsylvania clients commend Superhuman Prospecting for their skill in B2B prospecting, data-driven lead qualification, and campaign support. They deliver quality leads and foster clear communication, with a focus on understanding complex pitches and maintaining flexibility, ensuring successful client engagement and measurable outcomes.Read Local ReviewsWas this helpful?
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$1,000+$100 - $149 / hr10 - 49Royersford, PA
Services provided
30% IT Managed Services" > 25% Cybersecurity" > 15% Call Center Services" > 15% Cloud Consulting & SI" > 5% IT Strategy Consulting" > 5% Web Development" > 3% Business Consulting" > 2% IT Staff Augmentation" >30% IT Managed Services25% Cybersecurity15% Call Center Services +5 services15% Cloud Consulting & SI5% IT Strategy Consulting5% Web Development3% Business Consulting2% IT Staff AugmentationSee all 4 projectsKPInterface, Inc. is an IT services company providing network security, hardware/software support, and managed IT services. With consistently high ratings, the company is praised for its professionalism, responsiveness, and expertise, as highlighted in 100% of the reviews. Clients appreciate the company's commitment to proactive support and strategic IT management, leading to enhanced productivity and security.
Reviews mention Helpful
Clients have expressed high satisfaction with KPInterface, Inc., highlighting their proactive support and effective IT management. One client noted the 'dedication to full-service support' and the seamless onboarding for new employees. The account manager's accessibility and intimate knowledge of client operations were particularly appreciated, with timely communication regarding project updates. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement mentioned.-
Managed IT Services for Industrial Air Pollution Control Co
5.0 Sep 14, 2023Our account manager, aka vCIO (virtual Chief Information Officer), was and continues to be very present and easily accessible. They have become intimately familiar with the operations and procedures of our business and are capable of making insightful recommendations during our quarterly reviews. The Help Desk has always been and continues to be very responsive. Turnaround for resolution of minor technical issues is typically the same day.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight KPInterface, Inc. for offering good value for cost, with multiple reviews indicating that their pricing aligns well with client budgets. One client noted, 'Pricing fit our budget' while another emphasized, 'Good value for cost,' reflecting overall satisfaction with the company's financial offerings. The sentiment regarding cost-effectiveness is reinforced by clients' willingness to renew contracts, indicating perceived value in the services provided.Was this helpful?
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Review Rating from Clients
4.9/5.0
Quality
4.9
Schedule
4.9
Cost
4.8
Willing to Refer
4.8
Local clients in Pennsylvania commend KPInterface, Inc. for their comprehensive managed IT services, including cybersecurity, hardware support, and strategic planning. They value the company's professionalism, responsiveness, and ability to handle diverse projects across manufacturing, architecture, and industrial sectors effectively.Read Local ReviewsWas this helpful?
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$5,000+$25 - $49 / hr50 - 249Fullerton, PA
Services provided
40% Call Center Services" > 20% Back Office Outsourcing" > 20% Customer Service Outsourcing" > 20% Staffing" >40% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +1 service20% StaffingSee all 1 projectsPatient Connect is a customer support company specializing in call center services for healthcare sectors, including EHR scheduling. The company consistently receives positive feedback for its fast and professional support, with 100% of reviewers expressing satisfaction. Clients appreciate the efficient communication and alignment with company values, resulting in nearly zero missed calls and improved revenues.
Industry Experience
Patient Connect has demonstrated expertise primarily in the Advertising & Marketing and Healthcare industries. Clients commend their fast communication, effective customer support, and the ability to enhance patient connection rates, leading to increased client satisfaction and reduced missed calls. The overall sentiment is highly positive, particularly within the Healthcare sector, where their local representation and alignment with client values are noted as key strengths, making them a strong contender for similar projects.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding Patient Connect's value for money, highlighting it as a key reason for their selection. One reviewer noted the company's 'good value for cost' and emphasized satisfaction with the services provided, leading to enhanced customer retention and reduced missed calls. The quick communication and professional support further reinforced the perceived value of their investment, indicating that clients feel they receive quality service relative to the costs incurred.Was this helpful?
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$1,000+< $25 / hr250 - 999Wilmington, DE
Services provided
75% Data Annotation Services" > 10% AI Development" > 10% Back Office Outsourcing" > 5% Market Research" >75% Data Annotation Services10% AI Development10% Back Office Outsourcing +1 service5% Market ResearchSee all 27 projectsLabel Your Data is a data annotation company specializing in high-quality labeling services for diverse industries, including AI, robotics, marketing, and retail. Reviews indicate a strong focus on accuracy, responsiveness, and timely delivery, with 100% of clients praising their efficient project management and quality control. Clients frequently commend their adaptability and cost-effectiveness, with no negative feedback reported.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Label Your Data for delivering high-quality services at a competitive price. Feedback highlights their flexibility and responsiveness, with many noting the company's value for money. One client remarked on the 'good value for cost' and another emphasized 'excellent value for money.' The consensus is that Label Your Data's pricing aligns well with the quality of work provided, making them a reliable partner for various annotation projects.Was this helpful?
More responsive than most other service providers
Get in TouchLabel Your Data is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Wilmington-based clients praise Label Your Data for their expertise in data labeling and annotation, utilizing their proprietary software for real-time progress tracking. They deliver efficient, high-quality solutions for ML projects, with responsive management and seamless communication, ensuring timely and budget-friendly results.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr250 - 999Doylestown, PA
Services provided
40% Back Office Outsourcing" > 30% Call Center Services" > 30% Customer Service Outsourcing" >40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
Reviews mention Knowledgeable
Clients consistently highlight HelpSquad, LLC's extensive knowledge and expertise in managing patient information and technology. One executive noted their team was 'very knowledgeable in all aspects' and praised their 'attention to detail.' Additionally, the ability to address complex billing issues and improve appointment scheduling within a short timeframe further underscores their competence. Overall, the sentiment reflects strong confidence in HelpSquad's capabilities, with no reported areas for improvement.-
Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry
5.0 Feb 12, 2024Very responsive. Always available. Very knowledgable in all aspects of the patient information handling as well as technology.
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1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for HelpSquad reflect a strong positive sentiment, highlighting exceptional communication and effective guest service management. Clients note a 25% increase in active guest communication and a 33% reduction in labor costs as significant achievements. One client emphasized the company's alignment with their values and praised the team's responsiveness and attention to detail throughout the project. Overall, HelpSquad is recognized for delivering timely and valuable services that meet client needs.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
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$1,000+< $25 / hr250 - 999Lititz, PA
Services provided
40% Call Center Services" > 25% Customer Service Outsourcing" > 20% Back Office Outsourcing" > 10% Sales Outsourcing" > 5% Content Moderation Services" >40% Call Center Services25% Customer Service Outsourcing20% Back Office Outsourcing +2 services10% Sales Outsourcing5% Content Moderation ServicesFounded in 2020, MM Solutions INC is a telephone answering service. The team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Trappe, PA
Services provided
50% Back Office Outsourcing" > 50% Staffing" >50% Back Office Outsourcing50% StaffingPortiva is a Back Office Outsourcing and Staffing company. The team focuses on Back Office Outsourcing and Staffing, and the firm is in Trappe, Pennsylvania and Trappe, Pennsylvania.
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UndisclosedUndisclosed1,000 - 9,999Plymouth Meeting, PA
Services provided
50% Back Office Outsourcing" > 50% Call Center Services" >50% Back Office Outsourcing50% Call Center ServicesSee all 1 projectsAllianceOne offers tax collection services and is recognized for helping businesses achieve financial growth through effective revenue collection. The reviews highlight a significant increase in earnings, with clients commending AllianceOne for its swift service and strategic value for money. The company's high ratings, geographical convenience, and competitive pricing are noted as compelling factors for partnership.
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UndisclosedUndisclosed50 - 249Blue Bell, PA
Services provided
70% Call Center Services" > 30% Customer Service Outsourcing" >70% Call Center Services30% Customer Service OutsourcingLaunched in 2012, Company Voice, LLC is an answering service. The firm focuses on Call Center Services and Customer Service Outsourcing, and is midsize.
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UndisclosedUndisclosed10 - 49Bethlehem, PA
Services provided
50% Call Center Services" > 25% IT Managed Services" > 15% Cybersecurity" > 10% IT Staff Augmentation" >50% Call Center Services25% IT Managed Services15% Cybersecurity +1 service10% IT Staff AugmentationET&T, Inc. Is an answering service. Founded in 1968, their team focuses on Call Center Services and IT managed services.
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Undisclosed< $25 / hr1,000 - 9,999Bryn Mawr, PA
Services provided
40% Customer Service Outsourcing" > 25% Sales Outsourcing" > 15% Back Office Outsourcing" > 15% Finance & Accounting Outsourcing (FAO)" > 5% IT Staff Augmentation" >40% Customer Service Outsourcing25% Sales Outsourcing15% Back Office Outsourcing +2 services15% Finance & Accounting Outsourcing (FAO)5% IT Staff AugmentationFair Trade Outsourcing is a Customer Service Outsourcing company launched in 2016. Their services include Customer Service Outsourcing and Sales Outsourcing.
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$10,000+$25 - $49 / hr10 - 49Chadds Ford, PA
Services provided
20% Call Center Services" > 15% HR Consulting" > 10% AI Development" > 10% Cloud Consulting & SI" > 10% Custom Software Development" > 10% HR Outsourcing" > 10% Web Development" > 5% AI Agents" > 5% BI & Big Data Consulting & SI" > 5% Mobile App Development" >20% Call Center Services15% HR Consulting10% AI Development +7 services10% Cloud Consulting & SI10% Custom Software Development10% HR Outsourcing10% Web Development5% AI Agents5% BI & Big Data Consulting & SI5% Mobile App DevelopmentSee all 1 projectsMCL is a highly skilled IT services company specializing in call recording software development, UI development, infrastructure maintenance, and customer support. Their clients report increased customer satisfaction and retention rates, with over 90% retention year after year. Feedback highlights MCL’s timely delivery and impressive knowledge, with 100% of reviews being positive and no noted areas for improvement.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback from a client highlights MCL's extensive experience in call recording software development and their strong project management capabilities. The VP of operations at VirtualLogger LLC commended MCL for delivering high customer satisfaction and retaining over 90% of their clients. They noted MCL's impressive knowledge, responsibility, and timely delivery, with no areas for improvement identified. Overall, sentiment towards MCL is highly positive, reflecting their alignment with client values and commitment to quality service.Was this helpful?
Industry Experience
MCL has demonstrated strong expertise in the telecommunications industry, particularly in call recording software development and customer support. Client feedback highlights their impressive knowledge, timely delivery, and contribution to high customer satisfaction and retention rates, exceeding 90%. Their alignment with client values and culture further reinforces their strengths. Organizations within telecommunications seeking reliable IT service and software development would find MCL to be a suitable partner.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with the overall cost and value for money provided by the company. One client noted that they chose MCL due to their high ratings and alignment in values, emphasizing the good value for the cost. Additionally, positive results, including high customer retention rates and satisfaction, underline the effectiveness of MCL's services, indicating that clients perceive their investment as worthwhile.Was this helpful?
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$1,000+< $25 / hr50 - 249Philadelphia, PA
Services provided
50% Accounting" > 25% Back Office Outsourcing" > 25% Call Center Services" >50% Accounting25% Back Office Outsourcing25% Call Center ServicesSee all 5 projectsOutsourcing Business Solutions is a professional accounting services firm specializing in bookkeeping, reconciliation, and back-office support. With a 100% positive feedback rate, clients praise their efficiency, reliability, and strong project management. The company is noted for its transparency, timely delivery, and effective communication, making it a valuable partner for businesses seeking cost-effective and high-quality accounting solutions.
Reviews mention Honest
Clients have consistently praised Outsourcing Business Solutions for their honesty and transparency throughout projects. One client noted their effective communication and commitment to meeting deadlines, highlighting that the company always follows through on promises. The COO of a law firm emphasized their appreciation for the company's integrity and collaboration with other vendors, stating that they consider them a partner in their long-term business relationship.-
Accounting Services for Law Firm
5.0 May 12, 2023We devised a budget when we started, and they always stay within that. They are very transparent regarding deadlines and let us know when they won’t be able to meet something. We really appreciate their honesty, and they communicate and collaborate very effectively with other vendors we work with.
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Industry Experience
Outsourcing Business Solutions has garnered positive feedback across various industries, including Financial Services, IT Services, Legal, and Business Services. Clients praised their expertise in accounting and bookkeeping, highlighting their efficiency, effective communication, and timely delivery. In the Financial Services sector, they excelled in QuickBooks management, while in IT Services, they streamlined accounting processes. Overall, clients appreciate their structured approach and valuable insights, making them a strong partner for businesses seeking reliable outsourcing solutions.
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Financial services Other Industry Business services Legal IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Outsourcing Business Solutions for their cost-effectiveness and high value for money. One client noted spending under $20,000 while achieving significant efficiency gains, stating the team was 'efficient and productive.' Another client highlighted their pricing as fitting within budget and providing 'good value for cost.' Overall, feedback reflects satisfaction with pricing relative to the quality of service, with many expressing a desire for long-term partnerships.Was this helpful?
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$5,000+Undisclosed10,000+Philadelphia, PA
Services provided
35% Custom Software Development" > 25% Back Office Outsourcing" > 20% Call Center Services" > 15% Generative AI" > 5% Robotics Process Automation" >35% Custom Software Development25% Back Office Outsourcing20% Call Center Services +2 services15% Generative AI5% Robotics Process AutomationEClerx is a large custom software development firm founded in 2000. Their team offers Custom Software Development and Back Office Outsourcing.
Read moreSee All Locations (12)Philadelphia, PA
1880 John F Kennedy Boulevard
Philadelphia, PA 191031001 - 2000
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UndisclosedUndisclosed10 - 49Phoenixville, PA
Services provided
25% Cloud Consulting & SI" > 25% Customer Service Outsourcing" > 25% Cybersecurity" > 25% IT Managed Services" >25% Cloud Consulting & SI25% Customer Service Outsourcing25% Cybersecurity +1 service25% IT Managed ServicesACE Tech Group is a cloud consulting & SI company. The Phoenixville, Pennsylvania-based company provides cloud consulting & SI and Cybersecurity.
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$1,000+< $25 / hr50 - 249Wilmington, DE
Services provided
50% Back Office Outsourcing" > 24% Customer Service Outsourcing" > 16% Call Center Services" > 10% AI Development" >50% Back Office Outsourcing24% Customer Service Outsourcing16% Call Center Services +1 service10% AI DevelopmentLaunched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (2)Wilmington, DE
2055 Limestone Road STE 200-C
Wilmington, DE 1980876 - 100
607-499-4289
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$1,000+< $25 / hr250 - 999Philadelphia, PA
Services provided
35% Back Office Outsourcing" > 35% Call Center Services" > 30% Customer Service Outsourcing" >35% Back Office Outsourcing35% Call Center Services30% Customer Service OutsourcingPRWTech is a call center in Philadelphia, Pennsylvania and Washington, District of Columbia. The team provides Call Center Services and Back Office Outsourcing.
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$5,000+$150 - $199 / hr10 - 49Telford, PA
Services provided
45% IT Managed Services" > 15% Call Center Services" > 13% Unified Communications Consulting & SI" > 12% IT Staff Augmentation" > 10% IT Strategy Consulting" > 5% Other IT Consulting and SI" >45% IT Managed Services15% Call Center Services13% Unified Communications Consulting & SI +3 services12% IT Staff Augmentation10% IT Strategy Consulting5% Other IT Consulting and SIFounded in 1991, Altek Business Systems Inc, a small IT managed services company, is based in Telford, Pennsylvania. Their team focuses on IT managed services and Call Center Services.
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$5,000+Undisclosed10 - 49West Chester, PA
Services provided
30% Call Center Services" > 30% Mobile App Development" > 20% Custom Software Development" > 20% Web Development" >30% Call Center Services30% Mobile App Development20% Custom Software Development +1 service20% Web DevelopmentDM Worx LLC, an application development company, is located in West Chester, Pennsylvania. Their services include Mobile App Development and Call Center Services.
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UndisclosedUndisclosed10 - 49Springfield, PA
Services provided
25% Accounting" > 25% Back Office Outsourcing" > 25% Finance & Accounting Outsourcing (FAO)" > 15% Financial Consulting" > 10% Business Consulting" >25% Accounting25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO) +2 services15% Financial Consulting10% Business ConsultingBrinker Simpson & Company, LLC is a small Springfield, Pennsylvania-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$1,000+$25 - $49 / hr10 - 49Philadelphia, PA
Services provided
80% Call Center Services" > 10% Customer Service Outsourcing" > 10% Sales Outsourcing" >80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingSee all 6 projectsAnswerFront is a customer service and support solutions provider that specializes in enhancing client communication and operational efficiency. The overall feedback reveals significant improvements in client satisfaction, lead conversion rates, and operational productivity, with measurable outcomes such as a 20-25% increase in customer satisfaction scores and a 15-25% improvement in lead conversion rates. Reviewers consistently highlight AnswerFront's commitment to quality and exceptional project management.
Reviews mention Exceptional results
Clients have praised AnswerFront for delivering exceptional results, noting a 45% increase in successful remote staff placements and a 30% growth in recurring revenue within the first year. Their project management was described as outstanding, consistently meeting deadlines and maintaining high standards. One client highlighted their commitment to quality and attention to detail, which significantly improved client satisfaction scores by 25% and reduced time-to-hire by 40%. Overall, feedback reflects a strong sentiment of satisfaction and effectiveness.-
Outsourced Staffing Services for Outsourcing Company
5.0 Jul 30, 2024Answerfront.com was exceptional in managing the project timeline. They delivered every aspect of the virtual receptionist and support system on schedule. The commitment to quality was evident throughout the project. AnswerFront maintained high standards in every task, from initial screenings to ongoing support.
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Industry Experience
AnswerFront has demonstrated expertise across multiple industries, including Advertising & Marketing, Human Resources, Business Services, and Home Services. Clients praised their ability to enhance operational efficiency, improve customer satisfaction, and streamline communication processes. Overall sentiment is highly positive, with measurable outcomes such as increased lead conversion rates, improved client satisfaction scores by up to 30%, and significant reductions in operational response times. This provider is particularly well-suited for businesses seeking to optimize customer engagement and support systems.
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Advertising & marketing Human Resources Business services Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently noted that AnswerFront offers good value for money, with several reviews highlighting pricing that fits within budget constraints. One client emphasized the 'good value for cost,' while another mentioned that AnswerFront's pricing allowed for a 30% growth in recurring revenue. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, which contributed to measurable improvements in operational efficiency and client satisfaction rates.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
AnswerFront, based in Philadelphia, PA, excels in customer support, CRM implementation, and sales process automation for local clients. Reviewers highlight their ability to improve operational efficiency, customer satisfaction, and lead conversion through tailored, timely solutions for diverse business needs.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed10 - 49Broomall, PA
Services provided
30% Back Office Outsourcing" > 30% Business Consulting" > 25% Sales Outsourcing" > 15% Commercial Property Management" >30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBusiness Consulting company Amber Locksmith Store was established in 1983. The team provides Business Consulting and Back Office Outsourcing and is based in Broomall, Pennsylvania.
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Undisclosed$50 - $99 / hr10 - 49Wayne, PA
Services provided
35% Business Consulting" > 35% Sales Outsourcing" > 30% Branding" >35% Business Consulting35% Sales Outsourcing30% BrandingExpert Business Development LLC is a Business Consulting company. The firm is headquartered in Wayne, Pennsylvania. Their services include Business Consulting and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Phillipsburg, NJ
Services provided
25% Market Research" > 25% Sales Outsourcing" > 10% Marketing Strategy" > 5% Affiliate Marketing" > 5% Content Marketing" > 5% Direct Marketing" > 5% Email Marketing" > 5% Event Marketing" > 5% Mobile & App Marketing" > 5% Other Digital Marketing" > 5% Social Media Marketing" >25% Market Research25% Sales Outsourcing10% Marketing Strategy +8 services5% Affiliate Marketing5% Content Marketing5% Direct Marketing5% Email Marketing5% Event Marketing5% Mobile & App Marketing5% Other Digital Marketing5% Social Media MarketingSee all 1 projectsCaret is a strategic sales consultancy specializing in outbound sales and demand generation. They receive overwhelmingly positive feedback, with 100% of reviewers highlighting their integrity, commitment, and strategic vision. Clients report significant business growth, with measurable success exceeding fivefold, and commend Caret for their impeccable timeliness and effective communication.
Industry Experience
Caret has demonstrated expertise primarily in the Software industry, particularly within SaaS and Facilities Management. Clients commend their strategic vision, integrity, and effectiveness in implementing sales solutions, which significantly enhance business growth. Feedback highlights their strong communication and commitment, leading to measurable outcomes such as substantial revenue increases. Overall, Caret is well-suited for technology-driven businesses seeking robust sales solutions and effective project management.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed that Caret provides significant value for money, often highlighting the company's integrity and commitment. One CEO noted that Caret's efforts led to a fivefold business growth, emphasizing their effective implementation of sales strategies. While the pricing was not specifically mentioned, the overall sentiment reflects satisfaction with the cost relative to the results achieved, indicating that clients perceive Caret's services as a worthwhile investment.Was this helpful?
See All Locations (3)Phillipsburg, NJ
21 Pudding Stone Way
Phillipsburg, NJ 088652 - 5
9088787705
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Undisclosed$150 - $199 / hr10 - 49Lancaster, PA
Services provided
20% Content Marketing" > 20% Public Relations" > 20% Social Media Marketing" > 10% Advertising" > 10% Pay Per Click" > 10% Sales Outsourcing" > 10% Video Production" >20% Content Marketing20% Public Relations20% Social Media Marketing +4 services10% Advertising10% Pay Per Click10% Sales Outsourcing10% Video ProductionStoner Bunting Advertising is a small public relations firm launched in 1984. Their services include Public Relations and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Royersford, PA
Services provided
100% Call Center Services" >100% Call Center ServicesProfessional Services is a small answering service company. Launched in 1967, the team offers Call Center Services.
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$5,000+$25 - $49 / hr50 - 249Claymont, DE
Services provided
50% Back Office Outsourcing" > 50% Other IT Consulting and SI" >50% Back Office Outsourcing50% Other IT Consulting and SIBack Office Outsourcing and other IT consulting and SI company Humalife Healthcare was launched in 2020. The company focuses on Back Office Outsourcing and other IT consulting and SI, and is
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UndisclosedUndisclosed10 - 49Fort Washington, PA
Services provided
30% Back Office Outsourcing" > 30% Business Consulting" > 25% Sales Outsourcing" > 15% Commercial Brokerage Services" >30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Brokerage ServicesFounded in 1989, Exclusive Locksmith Service is a Business Consulting company. The team offers Business Consulting and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Wilmington, DE
Services provided
100% Back Office Outsourcing" >100% Back Office OutsourcingAidify Assistants is a Back Office Outsourcing company located in Wilmington, Delaware. The team focuses on Back Office Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Souderton, PA
Services provided
80% Call Center Services" > 20% Customer Service Outsourcing" >80% Call Center Services20% Customer Service OutsourcingTowne Answering Service Inc is a Souderton, Pennsylvania-based answering service company. Launched in 1968, the team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr2 - 9West Chester, PA
Services provided
20% Back Office Outsourcing" > 20% Custom Software Development" > 20% Customer Service Outsourcing" > 20% E-Commerce Development" > 20% Web Development" >20% Back Office Outsourcing20% Custom Software Development20% Customer Service Outsourcing +2 services20% E-Commerce Development20% Web DevelopmentStep 2 Agility LLC is a software development company in Lahore, Pakistan and West Chester, Pennsylvania. They focus on Custom Software Development and Web Development.
Read moreSee All Locations (2)West Chester, PA
121 Spring Lane
West Chester, PA 193822 - 5
+18 352024070
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$25,000+< $25 / hr10 - 49Wilmington, DE
Services provided
45% Recruiting" > 20% Recruitment Process Outsourcing" > 20% Staffing" > 15% Sales Outsourcing" >45% Recruiting20% Recruitment Process Outsourcing20% Staffing +1 service15% Sales OutsourcingSee all 1 projectsTechNinja LLC is a sales and account management company that excels in enhancing customer experience and service. They have received overwhelmingly positive feedback, with clients reporting a significant reduction in costs and a fivefold increase in customer retention. Impressively, almost all reviewers highlight the team's reliability and proactive support.
1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for TechNinja LLC reflect a strong positive sentiment, highlighting their effective sales and account management services. Clients report significant cost savings and improved customer retention, achieving under 1% error margins and minimal complaints. One client noted that TechNinja LLC has enabled their growth phase and praised their reliability and responsiveness. The overall feedback indicates a high level of satisfaction, with no suggestions for improvement mentioned.Was this helpful?
Industry Experience
TechNinja LLC has demonstrated exceptional expertise in the Advertising and Marketing industry, particularly in B2B design and printing solutions. Clients have reported significant cost savings, improved customer experience, and enhanced service quality. The team is praised for their effective communication, timely project management, and alignment with client values. Overall, client sentiment is highly positive, indicating that TechNinja LLC is a strong fit for businesses seeking to optimize operations and enhance customer satisfaction in this sector.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding TechNinja LLC's pricing and overall value. One client noted that they chose the company due to its budget-friendly pricing and alignment with their values, stating they achieved nearly three times the cost savings. The engagement led to significant improvements, including lower error margins and enhanced customer retention. Overall, clients feel that the services provided are worth the investment, with no suggestions for improvement.Was this helpful?
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Read moreSee All Locations (3)Philadelphia, PA
Wissahickon Ave
Philadelphia, PA 1914410 - 15
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$1,000+< $25 / hr250 - 999New Castle, DE
Services provided
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$10,000+$50 - $99 / hr10 - 49Wilmington, DE
Services provided
20% Call Center Services" > 20% Content Moderation Services" > 20% Data Annotation Services" > 20% Transcription" > 20% Translation" >20% Call Center Services20% Content Moderation Services20% Data Annotation Services +2 services20% Transcription20% TranslationFingerLinks Infotech LLC, a phone answering service, is located in Wilmington, Delaware and Coonoor, India. The team focuses on Call Center Services and Transcription.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top 7 Reading BPO Services
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UndisclosedUndisclosed10 - 49King of Prussia, PA
Learn more" > Ability to deliver
30.7/40.015.6/20 Reviews" > 8.5/10 Clients & Experience" > 6.6/10 Market Presence" > 9.3 Other" >15.6/20 Reviews8.5/10 Clients & Experience6.6/10 Market PresenceService focus
100% Back Office Outsourcing" >100% Back Office Outsourcing -
$1,000+$25 - $49 / hr10 - 49Norristown, PA
Learn more" > Ability to deliver
32.5/40.018.8/20 Reviews" > 8.6/10 Clients & Experience" > 5.2/10 Market Presence" > 7.5 Other" >18.8/20 Reviews8.6/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing" >100% Back Office Outsourcing -
$1,000+$100 - $149 / hr10 - 49Royersford, PA
Learn more" > Ability to deliver
24.5/40.016.6/20 Reviews" > 7.9/10 Market Presence" > 15.5 Other" >16.6/20 Reviews0/10 Clients & Experience7.9/10 Market PresenceService focus
15% Back Office Outsourcing" > 85% Other" >15% Back Office Outsourcing85% Other -
$5,000+$25 - $49 / hr50 - 249Fullerton, PA
Learn more" > Ability to deliver
20.2/40.016.2/20 Reviews" > 4/10 Market Presence" > 19.8 Other" >16.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
80% Back Office Outsourcing" > 20% Other" >80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Learn more" > Ability to deliver
39.4/40.020/20 Reviews" > 9.6/10 Clients & Experience" > 9.8/10 Market Presence" > 0.6 Other" >20/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
75% Back Office Outsourcing" > 25% Other" >75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr250 - 999Wilmington, DE
Learn more" > Ability to deliver
32.7/40.017.4/20 Reviews" > 7.7/10 Clients & Experience" > 7.6/10 Market Presence" > 7.3 Other" >17.4/20 Reviews7.7/10 Clients & Experience7.6/10 Market PresenceService focus
10% Back Office Outsourcing" > 90% Other" >10% Back Office Outsourcing90% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Learn more" > Ability to deliver
35.3/40.017.6/20 Reviews" > 8.7/10 Clients & Experience" > 9/10 Market Presence" > 4.7 Other" >17.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
100% Back Office Outsourcing" >100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Lititz, PA
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4/40.04/10 Market Presence" > 36 Other" >0/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
95% Back Office Outsourcing" > 5% Other" >95% Back Office Outsourcing5% Other -
UndisclosedUndisclosed10 - 49Trappe, PA
Learn more" > Ability to deliver
5.6/40.05.6/10 Market Presence" > 34.4 Other" >0/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
50% Back Office Outsourcing" > 50% Other" >50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed1,000 - 9,999Plymouth Meeting, PA
Learn more" > Ability to deliver
0/40.040 Other" >0/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing" >100% Back Office Outsourcing -
$5,000+Undisclosed50 - 249Philadelphia, PA
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37/40.017.4/20 Reviews" > 10/10 Clients & Experience" > 9.6/10 Market Presence" > 3 Other" >17.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
90% Back Office Outsourcing" > 10% Other" >90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed50 - 249Blue Bell, PA
Learn more" > Ability to deliver
0/40.040 Other" >0/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing" >100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Bethlehem, PA
Learn more" > Ability to deliver
5.3/40.05.3/10 Market Presence" > 34.7 Other" >0/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% Back Office Outsourcing" > 50% Other" >50% Back Office Outsourcing50% Other -
Undisclosed< $25 / hr1,000 - 9,999Bryn Mawr, PA
Learn more" > Ability to deliver
2.1/40.02.1/10 Clients & Experience" > 37.9 Other" >0/20 Reviews2.1/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing" > 20% Other" >80% Back Office Outsourcing20% Other -
$10,000+$25 - $49 / hr10 - 49Chadds Ford, PA
Learn more" > Ability to deliver
22.1/40.017.2/20 Reviews" > 4.9/10 Market Presence" > 17.9 Other" >17.2/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% Back Office Outsourcing" > 80% Other" >20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Philadelphia, PA
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31.9/40.016.2/20 Reviews" > 9.8/10 Clients & Experience" > 6/10 Market Presence" > 8.1 Other" >16.2/20 Reviews9.8/10 Clients & Experience6/10 Market PresenceService focus
50% Back Office Outsourcing" > 50% Other" >50% Back Office Outsourcing50% Other -
$5,000+Undisclosed10,000+Philadelphia, PA
Learn more" > Ability to deliver
7.9/40.07.9/10 Market Presence" > 32.1 Other" >0/20 Reviews0/10 Clients & Experience7.9/10 Market PresenceService focus
45% Back Office Outsourcing" > 55% Other" >45% Back Office Outsourcing55% Other -
UndisclosedUndisclosed10 - 49Phoenixville, PA
Learn more" > Ability to deliver
5.8/40.00.6/10 Clients & Experience" > 5.2/10 Market Presence" > 34.2 Other" >0/20 Reviews0.6/10 Clients & Experience5.2/10 Market PresenceService focus
25% Back Office Outsourcing" > 75% Other" >25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr50 - 249Wilmington, DE
Learn more" > Ability to deliver
4/40.04/10 Market Presence" > 36 Other" >0/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
90% Back Office Outsourcing" > 10% Other" >90% Back Office Outsourcing10% Other -
$1,000+Undisclosed50 - 249Philadelphia, PA
Learn more" > Ability to deliver
28.7/40.019.2/20 Reviews" > 4.7/10 Clients & Experience" > 4.8/10 Market Presence" > 11.3 Other" >19.2/20 Reviews4.7/10 Clients & Experience4.8/10 Market PresenceService focus
40% Back Office Outsourcing" > 60% Other" >40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr250 - 999Philadelphia, PA
Learn more" > Ability to deliver
5.5/40.05.5/10 Market Presence" > 34.5 Other" >0/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing" >100% Back Office Outsourcing -
$5,000+$150 - $199 / hr10 - 49Telford, PA
Learn more" > Ability to deliver
5.5/40.05.5/10 Market Presence" > 34.5 Other" >0/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
15% Back Office Outsourcing" > 85% Other" >15% Back Office Outsourcing85% Other
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