Top BPO Companies in Sacramento
2 Leaders 15 Contenders
69 Companies
List of the Top Sacramento BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Sacramento, CAServices provided
25% Back Office Outsourcing" > 20% Employer of Record (EOR) Services" > 15% Customer Service Outsourcing" > 10% Call Center Services" > 10% HR Outsourcing" > 10% Recruitment Process Outsourcing" > 10% Sales Outsourcing" >25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a versatile outsourcing company specializing in customer service, data management, and support for a diverse range of industries. With a 99.59% attendance rate, they are praised for their professionalism, responsiveness, and seamless integration into client operations. Approximately 85% of reviews highlight their effective communication and project management, though 15% suggest areas for improvement, such as refining candidate searches and enhancing performance evaluations.
Reviews mention Detail-oriented
Clients commend Unity Communications for their meticulous approach and attention to detail. One reviewer specifically noted, "Their responsiveness and attention to detail are impressive," highlighting the company's commitment to understanding and fulfilling client needs effectively. Overall, the sentiment reflects a strong appreciation for the company's detail-oriented nature, contributing to successful project outcomes and high customer satisfaction.-
BPO for PPO Management Consultancy Firm
5.0 Jul 29, 2021Unity Communications is very quick-paced and detailed, so it’s definitely been a positive experience. I do audits on their work, and since November, I’ve never had to tell them the same thing twice. There’s nothing I could say that they should improve because they’re always willing to work — they even ask for extra hours whenever needed.
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IT Services for Telecommunications Company
5.0 Apr 23, 2021Everyone at Unity Communications is aware of their role, and knows exactly what needs to be done to succeed. Their responsiveness and attention to detail are impressive.
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Customer Service & Back-Office Outsourcing for Telecomms Co
5.0 Mar 10, 2025They have a very detailed hiring process. I feel like I know who I want to hire before I even speak with the candidates because of the detailed package we receive for each candidate.
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Industry Experience
Unity Communications has demonstrated significant expertise across various industries, including healthcare, telecommunications, retail, and e-commerce. Clients commend their responsiveness, professionalism, and ability to integrate seamlessly into existing teams. Notable strengths include effective customer service management, data processing, and administrative support. The overall sentiment reflects high satisfaction, particularly in healthcare and telecommunications, indicating a strong fit for organizations seeking reliable operational support and improved customer interaction.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industries Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback indicates that Unity Communications offers competitive pricing and good value for money. One client noted that their pricing fit their budget while providing effective services, leading to increased efficiency and satisfaction. Another client appreciated the cost-effectiveness compared to local options, emphasizing the high-quality results at a fraction of the cost. Overall, clients express satisfaction with the balance of quality and affordability, suggesting that Unity Communications is a financially viable partner for various business needs.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Sacramento, CAServices provided
25% Customer Service Outsourcing" > 20% Call Center Services" > 15% Back Office Outsourcing" > 10% Content Moderation Services" > 10% Data Annotation Services" > 10% Finance & Accounting Outsourcing (FAO)" > 10% Sales Outsourcing" >25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Well-executed projects
Hugo has received overwhelmingly positive feedback regarding their execution of projects. Clients highlighted their commitment to on-time deliveries and exceptional customer support, noting how Hugo's responsiveness and adaptability significantly improved satisfaction levels. One client praised their multilingual support and the development of a comprehensive FAQ page, which enhanced customer relationships. Overall, clients emphasized Hugo's seamless integration with their company culture, professionalism, and ability to exceed expectations, making them a reliable partner for project success.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr1,000 - 9,999Serves Sacramento, CAServices provided
45% Back Office Outsourcing" > 15% Finance & Accounting Outsourcing (FAO)" > 10% Call Center Services" > 10% Customer Service Outsourcing" > 10% HR Consulting" > 10% Sales Outsourcing" >45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 189 projectsRemote CoWorker is a virtual assistance provider specializing in administrative support, business development, and market research. The company has garnered consistently positive feedback, with clients praising their communication, professionalism, and value. Approximately 90% of reviewers highlight their effective project management and responsiveness, with no significant areas for improvement noted across reviews.
Reviews mention Collaborative
The overall sentiment regarding collaboration with Remote CoWorker is highly positive. Clients appreciate the active engagement from leadership, noting that the COO takes time to work closely with team members. One client highlighted the project manager's dedication to training VAs based on the company's SOPs, which exceeded expectations. Additionally, the responsiveness and adaptability of the team to client schedules were commended, indicating a strong collaborative spirit throughout the project.-
Staff Augmentation for Digital Marketing Agency
5.0 Apr 4, 2024The COO of a large corporation actually takes the time to work with people many levels below him. The project manager actually helps take your company's SOPs and train the VAs. I did not expect this level of engagement from the agency.
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16 of 17 reviews are 5 starsLess than $10,000 avg. project costRead 18 Recent ReviewsReviewed 17 times in the past 6 months
In the past six months, clients have praised Remote CoWorker for their exceptional communication, professionalism, and timely project delivery. Notably, one client highlighted the 'significant increase in capacity for business development' and another noted their 'impressive onboarding process.' Overall sentiment reflects high satisfaction, with multiple clients stating they felt supported and valued, contributing to improved operational efficiency and productivity. Areas for improvement were rarely mentioned, indicating strong performance across various projects.Was this helpful?
Industry Experience
Remote CoWorker excels across multiple industries, including Medical, Real Estate, Arts & Entertainment, and Education. Feedback indicates strong project management, responsiveness, and a commitment to understanding client needs. In Medical, they enhance operational efficiency and patient communication, while in Real Estate, they improve lead generation and appointment scheduling. Clients in Arts & Entertainment praise their administrative support, and Education providers benefit from effective marketing strategies. Overall, Remote CoWorker is well-regarded for its adaptability and efficiency across diverse sectors.
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Business services Advertising & marketing Plumbing Franchises Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Education Media Healthcare Publishing Energy & natural resources Legal Sports Medical Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Remote CoWorker for offering excellent value for money, with many noting that their pricing fits within budget while delivering high-quality services. One client stated, "Remote CoWorker provided great value for cost," while another highlighted, "The price is great for the quality of work." Overall sentiment reflects satisfaction with the company's affordability and effective support, making it a reliable choice for various business needs.Was this helpful?
$1,000+< $25 / hr50 - 249Serves Sacramento, CAServices provided
15% Back Office Outsourcing" > 15% Customer Service Outsourcing" > 15% Data Annotation Services" > 15% Document Digitization & Management" > 10% AI Agents" > 10% Call Center Services" > 10% Content Moderation Services" > 10% Litigation Support Services" >15% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% AI Agents10% Call Center Services10% Content Moderation Services10% Litigation Support ServicesSee all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, data management, and customer service. They have consistently received positive feedback, with approximately 100% of reviewers praising their punctuality, professionalism, and adaptability. Clients highlight their proactive communication, reliability, and ability to swiftly scale operations, making TECHSPEED INC a highly recommended partner for complex data projects.
Reviews mention Professional
The feedback regarding professionalism at TechSpeed Inc. is overwhelmingly positive. Clients consistently highlight their timely communication and reliability, with one stating they 'always deliver work on time.' Another client emphasized their professionalism and helpfulness, reflecting on a ten-year partnership. TechSpeed's ability to accommodate urgent tasks and their experienced team have also been noted, enhancing the overall client experience. No significant areas for improvement were identified, reinforcing their strong professional reputation.-
Data Entry Services for M&A Advisory Firm
5.0 Jun 3, 2021They are professional and helpful, and they always deliver work on time. The team is very familiar with Microsoft Excel, and they handled the data entry work well. Also, the project manager is easy to communicate with and very hands-on for the whole process.
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Data Entry and Admin Assistance for Real Estate Company
5.0 Jan 10, 2019I’ve worked with the TechSpeed LLC team for 10 years, which speaks to the effectiveness of their services. Their quick responses and their professionalism are impressive. There are sometimes communication issues, but part of that is on our end when we don’t explain in detail exactly what we need.
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Data Cleaning & Content Mgmt for Advertising & Marketing Co
5.0 Feb 9, 2026TECHSPEED INC’s team is very professional and clearly experienced, yet communication has been easy and personable. They’ve been very accommodating toward changes in our project timeline, and they always deliver their work on time.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In recent reviews, clients commend TECHSPEED INC for their exceptional data management and project execution. One client highlighted their effective restructuring of WordPress content, enhancing user experience and SEO. Another noted the company's impressive speed and accuracy in delivering election information, surpassing competitors. Both reviews emphasize the team's professionalism and responsiveness, with no significant areas for improvement identified. Overall, sentiment is overwhelmingly positive, reflecting a strong alignment with client needs.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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MyOutDesk
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UndisclosedUndisclosed1,000 - 9,999Sacramento, CAServices provided
30% Back Office Outsourcing" > 30% Customer Service Outsourcing" > 25% Sales Outsourcing" > 15% Finance & Accounting Outsourcing (FAO)" >30% Back Office Outsourcing30% Customer Service Outsourcing25% Sales Outsourcing +1 service15% Finance & Accounting Outsourcing (FAO)See all 68 projectsMyOutDesk is a virtual assistant service provider that offers a range of support services, including operations, sales, customer service, and administrative support. The company is highly praised, with positive feedback from over 90% of reviewers highlighting their professionalism, timely delivery, and effective project management. Common themes in reviews include their strong industry knowledge, cost-effective services, and impressive work ethic.
Reviews mention Professional
Clients consistently commend MyOutDesk for their professionalism, attention to detail, and strong work ethic. Feedback highlights their organized project management and timely delivery of services, with one client noting impressive response times and proactive issue resolution. Another client emphasized the team's ability to maintain a positive attitude under pressure, contributing to a seamless experience. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.-
Accounting Services for Real Estate Technology Company
5.0 May 14, 2026She is highly organized, detail-oriented, and dependable, ensuring invoices, payments, and customer accounts are handled accurately and on time. Her professionalism and responsiveness make her a pleasure to work with for both customers and vendors alike. Sherry takes initiative, communicates clearly, and always maintains a positive attitude, even during busy periods and tight deadlines.
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Marketing Assistance for Business Consulting Company
5.0 May 15, 2026I was impressed with their hard work and ethics. They were focused and self-driven, which ensured that they met all project milestones. Their dedication to delivering items on time and their responsiveness to our needs were commendable.
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Web Dev Virtual Assistance for Real Estate CRM & SaaS Co
5.0 May 15, 2026The attention to detail, strong work ethic, and great attitude are impressive. This demonstrates their commitment to professionalism and excellence in their work. I am very satisfied with their performance and would recommend them without hesitation.
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Customer Service for Premium Cocktail Company
5.0 May 14, 2026Their project management was organized, responsive, and highly dependable throughout the engagement. Tasks and deliverables were consistently completed on time, with clear communication and proactive follow-ups to ensure priorities were addressed efficiently. They responded quickly to changing needs, customer concerns, and operational requests, often taking initiative to resolve issues before escalation was necessary.
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48 of 52 reviews are 5 stars$10,000 – $49,000 avg. project costRead 52 Recent ReviewsReviewed 52 times in the past 6 months
Recent reviews for MyOutDesk reflect a strong overall sentiment, highlighting their effectiveness in enhancing operational efficiency across various industries. Clients praised the team for timely task completion, effective communication, and the ability to reduce workloads significantly. Specific feedback includes improved lead management and transaction coordination, particularly noted by a real estate professional who reported faster follow-up times and better organization. Areas for improvement mentioned were minimal, indicating high client satisfaction and trust in MyOutDesk's services.Was this helpful?
Industry Experience
MyOutDesk has garnered positive feedback across diverse industries, particularly in Real Estate, where they excel in virtual assistance for transaction management, lead follow-ups, and administrative support, leading to improved efficiency and client satisfaction. In the Medical field, they facilitate recruitment and support operational tasks, enhancing service delivery. Their expertise also extends to Business Services, Insurance, and Construction, where clients appreciate their responsiveness and project management. Overall, MyOutDesk is well-suited for clients in Real Estate and Medical sectors, with strong performance noted in administrative and support roles.
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Other Industry Hospitality & leisure Manufacturing Roofing Education Home Services Fitness Information technology Supply Chain, Logistics, and Transport Business services Sports Advertising & marketing Government Financial services Food & Beverage Construction Insurance Other industries Cleaners Medical Real estate LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients consistently commend MyOutDesk for providing excellent value for money. Many highlighted that the pricing fits their budget while still delivering high-quality service. For instance, one client noted, 'We chose them because they had high ratings and offered good value for the cost.' Another emphasized, 'MyOutDesk has saved us time, eliminated redundancies, and helped us centralize our operations.' The sentiment across reviews indicates a strong appreciation for the balance of cost and service quality.Was this helpful?
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
40% Back Office Outsourcing" > 20% Call Center Services" > 20% Customer Service Outsourcing" > 20% Sales Outsourcing" >40% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +1 service20% Sales OutsourcingSee all 36 projectsWing Assistant is a virtual assistant service provider that offers comprehensive administrative support, social media management, customer service, and lead generation. Positive feedback is prevalent, with 90% of reviewers praising their timely communication, seamless integration, and effective project management. However, 10% indicated areas for improvement, notably in supervision and task accuracy. Overall, Wing Assistant is recognized for its reliability and value for cost.
Reviews mention High-quality work
Clients consistently praise the high-quality work delivered by Wing Assistant, highlighting impressive attention to detail and responsiveness. One client noted the 'quality of work' from their assistant, Clyde, stating it was refreshing and yielded a strong return on investment. Another client emphasized the 'high-quality talent' and dedicated staffing provided by the team. Overall, the sentiment reflects satisfaction with the quality and effectiveness of the services offered.-
SMM & Content Mktg for Digital Marketing Company
5.0 Jun 9, 2023That I’m able to get this quality of work within my budget.
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Virtual Assistant & Content Creation for Mobile App Dev Co
5.0 Mar 7, 2023They had high-quality talent with dedicated staffing.
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Virtual Assistant Services for Biotech Comapny
4.5 Dec 2, 2022The quality of their virtual assistants and their work has been overall impressive.
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Lead Generation Services for Procurement Solutions Company
5.0 Dec 23, 2025I've been impressed with quality of work we've received from Clyde. His attention to detail, passion, and continued learning is refreshing to see with a new hire and we're seeing the return on our investment already.
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Industry Experience
Wing Assistant has demonstrated strong capabilities across various industries, including construction, advertising & marketing, healthcare, education, and more. Clients commend their expertise in administrative support, social media management, and data processing, leading to improved operational efficiency and community engagement. The overall sentiment highlights Wing Assistant's proactive communication, timely delivery, and value for cost, making them a suitable partner for businesses seeking support in these sectors.
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Information technology Advertising & marketing Software Education Medical Healthcare Construction Consulting Beauty & Cosmetics Business services Legal Arts, entertainment & music Nonprofit Real estate Financial services Human Resources Logistics & Supply Chain Other Industry Manufacturing Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express positive sentiment regarding the cost and value for money offered by Wing Assistant. Many reviews highlight that the pricing fits within budget constraints and delivers good value for the services provided. For instance, one client noted that they achieved operational efficiency at just 20% of the cost compared to domestic services. Another mentioned that the onboarding process was completed swiftly and cost-effectively, allowing them to focus on core tasks. However, there are some concerns about the consistency of service delivery, suggesting room for improvement in certain instances.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 6 time zones:
- Greenwich Mean Time (GMT)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
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Featured
What are Featured Providers?
$10,000+< $25 / hr250 - 999Serves Sacramento, CAServices provided
40% Customer Service Outsourcing" > 30% Back Office Outsourcing" > 20% Call Center Services" > 10% Finance & Accounting Outsourcing (FAO)" >40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
Read All ReviewsSelect Industry to see insights
Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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$100,000+Undisclosed10,000+Serves Sacramento, CAServices provided
50% Customer Service Outsourcing" > 20% Sales Outsourcing" > 10% Business Consulting" > 10% Call Center Services" > 10% Content Moderation Services" >50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Results-oriented
Clients consistently express satisfaction with TDCX's results-oriented approach. Notably, one reviewer highlighted a significant improvement in customer satisfaction rates, with three markets ranking among the top five for customer voice. Another client emphasized the seamless integration of TDCX's services, noting that their service quality matched internal representatives. Overall, feedback underscores TDCX's commitment to achieving measurable outcomes and their proactive responsiveness to client needs.-
Call Center Services for Premium Coffee Brand
5.0 Apr 24, 2022With the help of TDCX, we see a significant improvement in our customer satisfaction rate. 3 of our markets ranked the top 5 best customer voice and mystery contact score within the company.
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Call Center Services for Luxury E-Commerce Company
5.0 Apr 8, 2022We conduct mystery calls that prove their quality levels are the same as ours. Additionally, we have other KPIs such as productivity — in all metrics, they’re very much in line with our team.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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$1,000+< $25 / hr50 - 249Sacramento, CA
Services provided
75% Back Office Outsourcing" > 15% Customer Service Outsourcing" > 10% Call Center Services" >75% Back Office Outsourcing15% Customer Service Outsourcing10% Call Center ServicesSee all 3 projectsSoftfile specializes in inbound and back office services, with a strong focus on customer service and efficiency. The company receives predominantly positive feedback, with over 90% of the reviews praising their cost-effectiveness and service quality. Clients consistently highlight Softfile's ability to save time and provide accurate results, although some suggest areas for improvement.
Industry Experience
Softfile demonstrates expertise across various industries, notably Information Technology, Consumer Products, and Human Resources. Clients commend their strong communication, efficient back office services, and cost-effectiveness. The company has consistently delivered high-quality results, leading to significant time and cost savings for clients. Overall sentiment reflects a strong recommendation for medium to large enterprises seeking reliable support in these sectors.
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Human Resources Information technology Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Softfile is recognized for its strong value for money, with clients noting significant cost savings. One review highlighted a monthly saving of $1,500, while another mentioned an estimated savings of 'at least 5 figures.' Clients appreciate the competitive pricing structure, with mentions of package deals and monthly billing. Overall, the sentiment is positive, with users expressing satisfaction over the service's affordability and effectiveness.Was this helpful?
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UndisclosedUndisclosed250 - 999Sacramento, CA
Services provided
50% Call Center Services" > 50% Customer Service Outsourcing" >50% Call Center Services50% Customer Service OutsourcingTeleDirect Call Centers, a call center service and Customer Service Outsourcing company, was launched in 1961. The midsize team provides Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10,000+Sacramento, CA
Services provided
50% Customer Service Outsourcing" > 25% Call Center Services" > 15% Sales Outsourcing" > 10% Back Office Outsourcing" >50% Customer Service Outsourcing25% Call Center Services15% Sales Outsourcing +1 service10% Back Office OutsourcingEstablished in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (3)Sacramento, CA
3851 N Freeway Blvd, Suite 100
Sacramento, CA 958342 - 5
916-562-2235
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UndisclosedUndisclosed10,000+Sacramento, CA
Services provided
10% Customer Service Outsourcing" > 9% AI Consulting" > 9% CRM Consulting and SI" > 9% Call Center Services" > 9% Content Moderation Services" > 9% Cybersecurity" > 9% Digital Strategy" > 9% Generative AI" > 9% IT Managed Services" > 9% IT Strategy Consulting" > 9% Social Media Marketing" >10% Customer Service Outsourcing9% AI Consulting9% CRM Consulting and SI +8 services9% Call Center Services9% Content Moderation Services9% Cybersecurity9% Digital Strategy9% Generative AI9% IT Managed Services9% IT Strategy Consulting9% Social Media MarketingSee all 1 projectsModSquad provides customer service by handling consumer inquiries through calls and emails for various businesses. Reviews highlight their timely deliveries, high customer satisfaction, and agility in scaling resources. Overall, ModSquad is noted for its good value, cultural fit, and impressive project management, though there were minor communication issues related to compliance.
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$1,000+< $25 / hr10 - 49Sacramento, CA
Services provided
25% Back Office Outsourcing" > 25% Business Consulting" > 25% Customer Service Outsourcing" > 25% E-Commerce Development" >25% Back Office Outsourcing25% Business Consulting25% Customer Service Outsourcing +1 service25% E-Commerce DevelopmentFounded in 2021, Quantamnest is an e-commerce development firm. The small team focuses on E-Commerce Development and Business Consulting.
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UndisclosedUndisclosed10 - 49Sacramento, CA
Services provided
20% Business Consulting" > 16% Back Office Outsourcing" > 16% Customer Service Outsourcing" > 16% Finance & Accounting Outsourcing (FAO)" > 16% Fractional CFO Services" > 16% Sales Outsourcing" >20% Business Consulting16% Back Office Outsourcing16% Customer Service Outsourcing +3 services16% Finance & Accounting Outsourcing (FAO)16% Fractional CFO Services16% Sales OutsourcingSee all 2 projectsThe talent you can’t find. The standard they can’t match. We build elite global teams that drive efficiency and cut costs - without compromising on quality. Businesses today are under
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$1,000+$100 - $149 / hr2 - 9Sacramento, CA
Services provided
60% Business Consulting" > 40% Document Digitization & Management" >60% Business Consulting40% Document Digitization & ManagementCP Jones Consulting LLC, a Business Consulting company, was launched in 2020. The small team provides Business Consulting and Document Digitization & Management.
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UndisclosedUndisclosed10 - 49Sacramento, CA
Services provided
25% IT Managed Services" > 15% BI & Big Data Consulting & SI" > 15% Cybersecurity" > 15% IT Strategy Consulting" > 10% Call Center Services" > 10% Cloud Consulting & SI" > 10% Other IT Consulting and SI" >25% IT Managed Services15% BI & Big Data Consulting & SI15% Cybersecurity +4 services15% IT Strategy Consulting10% Call Center Services10% Cloud Consulting & SI10% Other IT Consulting and SIIT managed services company TLC Tech, Inc. Was launched in 2004. The agency provides IT managed services and IT strategy consulting, and is small.
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$1,000+$100 - $149 / hr2 - 9Sacramento, CA
Services provided
15% Call Center Services" > 15% Custom Software Development" > 15% Pay Per Click" > 15% Sales Outsourcing" > 15% Search Engine Optimization" > 15% Web Development" > 10% Customer Service Outsourcing" >15% Call Center Services15% Custom Software Development15% Pay Per Click +4 services15% Sales Outsourcing15% Search Engine Optimization15% Web Development10% Customer Service OutsourcingGolden Goose Marketing is a SEO services firm based in Sacramento, California. Their services include Search Engine Optimization and Pay Per Click.
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UndisclosedUndisclosed50 - 249Roseville, CA
Services provided
20% Customer Service Outsourcing" > 20% Graphic Design" > 20% Social Media Marketing" > 20% Web Development" > 10% Back Office Outsourcing" > 10% Call Center Services" >20% Customer Service Outsourcing20% Graphic Design20% Social Media Marketing +3 services20% Web Development10% Back Office Outsourcing10% Call Center ServicesSee all 1 projectsLEVEL 9 Virtual is a company offering virtual assistant services. Reviews indicate that while they have high ratings, they faced challenges with communication and task management, resulting in a need for micromanagement. Feedback was generally negative, with 100% of reviewers highlighting issues and no recommendations given.
Industry Experience
Level 9 Virtual has experience primarily in the consulting industry, where they provided virtual assistance for marketing automation and client support. Feedback highlights challenges with communication and project management, leading to mixed results. While some clients noted timely task completion and customer satisfaction, concerns regarding oversight and team performance were prevalent. Overall, the consulting sector may benefit from their services, but potential clients should consider the noted areas for improvement.
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ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed dissatisfaction with Level 9 Virtual's overall value for money, citing poor communication and the need for micromanagement as significant drawbacks. One CEO noted that despite high ratings prompting their choice, the experience did not meet expectations, resulting in a lack of recommendation. The inability to deliver tasks efficiently and the necessity for constant reminders raised concerns about the cost-effectiveness of the services provided.Was this helpful?
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$100,000+$25 - $49 / hr10 - 49Folsom, CA
Services provided
35% Document Digitization & Management" > 20% Generative AI" > 20% IT Strategy Consulting" > 15% BI & Big Data Consulting & SI" > 10% AI Development" >35% Document Digitization & Management20% Generative AI20% IT Strategy Consulting +2 services15% BI & Big Data Consulting & SI10% AI DevelopmentNexyom Consultancy Services Pvt. Ltd. Is a Document Digitization & Management company. Launched in 2016, the agency offers Document Digitization & Management and IT strategy consulting.
Read moreSee All Locations (2)Folsom, CA
14873 Auburn Summit Drive
Folsom, CA 9563016 - 20
+1 (877) 842-7386
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UndisclosedUndisclosed50 - 249Fairfield, CA
Services provided
45% Back Office Outsourcing" > 15% Customer Service Outsourcing" > 10% Business Consulting" > 10% Call Center Services" > 10% Financial Consulting" > 10% Sales Outsourcing" >45% Back Office Outsourcing15% Customer Service Outsourcing10% Business Consulting +3 services10% Call Center Services10% Financial Consulting10% Sales OutsourcingTelegenisys Inc is a Fairfield, California-based Back Office Outsourcing company. They focus on Back Office Outsourcing and Customer Service Outsourcing.
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$10,000+$100 - $149 / hr1,000 - 9,999El Dorado Hills, CA
Services provided
60% BI & Big Data Consulting & SI" > 15% Back Office Outsourcing" > 15% CRM Consulting and SI" > 10% Cloud Consulting & SI" >60% BI & Big Data Consulting & SI15% Back Office Outsourcing15% CRM Consulting and SI +1 service10% Cloud Consulting & SIFounded in 1993, R Systems is a large big data analytics company. Their services include BI & big data consulting & SI and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Sacramento, CA
Services provided
20% AI Development" > 20% IT Strategy Consulting" > 10% Back Office Outsourcing" > 10% Business Consulting" > 10% CRM Consulting and SI" > 10% Cloud Consulting & SI" > 10% Custom Software Development" > 10% IT Managed Services" >20% AI Development20% IT Strategy Consulting10% Back Office Outsourcing +5 services10% Business Consulting10% CRM Consulting and SI10% Cloud Consulting & SI10% Custom Software Development10% IT Managed ServicesClowd, an IT strategy consulting company, is in Sacramento, California. Their services include IT strategy consulting and Artificial Intelligence.
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UndisclosedUndisclosed2 - 9Lodi, CA
Services provided
40% Translation" > 30% Call Center Services" > 30% Sales Outsourcing" >40% Translation30% Call Center Services30% Sales OutsourcingJRivera Associates is a small Translation company based in Lodi, California. The team focuses on Translation and Call Center Services.
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UndisclosedUndisclosed2 - 9Roseville, CA
Services provided
25% Back Office Outsourcing" > 25% Event Marketing" > 25% Public Relations" > 25% Social Media Marketing" >25% Back Office Outsourcing25% Event Marketing25% Public Relations +1 service25% Social Media MarketingBack Office Outsourcing company Halldin Public Relations is headquartered in Roseville, California. The team focuses on Back Office Outsourcing and Event Marketing.
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$1,000+Undisclosed50 - 249Riverbank, CA
Services provided
50% Call Center Services" > 50% Sales Outsourcing" >50% Call Center Services50% Sales OutsourcingSee all 4 projectsTeleContact Resource Services is a telemarketing and customer service company specializing in outbound sales and customer verification services. The overall feedback is overwhelmingly positive, with clients citing increased efficiency, responsiveness, and significant cost savings. Approximately 75% of reviewers emphasize their ability to consistently meet business objectives and deadlines, while no negative feedback about their services is mentioned.
Reviews mention Efficient
Clients consistently praise TeleContact Resource Services for their efficiency, highlighting notable fast response times and a significant increase in productivity. One client specifically noted that they have saved approximately $2,000 monthly and emphasized the company's strength in enhancing operational efficiency without identifying any areas for improvement. Overall, the sentiment surrounding efficiency is overwhelmingly positive, indicating that the service provider is well-regarded for their effective performance.-
Business Services Company Telemarketing
5.0 Aug 14, 2017They have increased our efficiency and productivity. I can't really think of any con's. Their efficiency.
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Industry Experience
TeleContact Resource Services has demonstrated notable expertise across various industries, including Advertising & Marketing, Manufacturing, Telecommunications, and Business Services. Feedback highlights their strengths in providing efficient outbound services that enhance customer engagement and drive sales growth. Clients report significant time and cost savings, with overall sentiment indicating high satisfaction and effectiveness in promoting products and improving customer service. This provider is well-suited for businesses seeking to expand their outreach and optimize operational efficiency.
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Advertising & marketing Manufacturing Telecommunications Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that TeleContact Resource Services offers excellent value for money. One client noted a monthly savings of approximately $1,200 and highlighted that the service is a cost-effective way to reach a larger audience. Another client mentioned saving around $300 monthly, emphasizing the efficiency gained. Overall, clients appreciate the competitive pricing structure and the positive impact on their business operations, reinforcing the sentiment that the services provided are worth the investment.Was this helpful?
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UndisclosedUndisclosed2 - 9Napa, CA
Services provided
100% Customer Service Outsourcing" >100% Customer Service OutsourcingCustomer Service Outsourcing company Got Luxury Ride was launched in 2020. The firm specializes in Customer Service Outsourcing, and is small.
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UndisclosedUndisclosed50 - 249Folsom, CA
Services provided
30% IT Strategy Consulting" > 20% Custom Software Development" > 20% IT Managed Services" > 10% Business Consulting" > 10% Corporate Training & Coaching" > 10% Customer Service Outsourcing" >30% IT Strategy Consulting20% Custom Software Development20% IT Managed Services +3 services10% Business Consulting10% Corporate Training & Coaching10% Customer Service OutsourcingFounded in 2001, Introlligent is an IT strategy consulting company. The midsize team focuses on IT strategy consulting and IT managed services.
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UndisclosedUndisclosed250 - 999San Ramon, CA
Services provided
50% Digital Asset Management" > 50% Document Digitization & Management" >50% Digital Asset Management50% Document Digitization & ManagementARC Facilities is a midsize Document Digitization & Management and Digital Asset Management company. Launched in 2016, the team offers Document Digitization & Management and Digital Asset
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$1,000+$25 - $49 / hr50 - 249Oakland, CA
Services provided
60% Customer Service Outsourcing" > 24% Call Center Services" > 16% Sales Outsourcing" >60% Customer Service Outsourcing24% Call Center Services16% Sales OutsourcingSee all 2 projectsTelecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement.
Industry Experience
Telecom, Inc. has garnered positive feedback in the Energy & Natural Resources and Manufacturing sectors. Clients from the Energy industry appreciated the company's proactive communication and client service, achieving expected sales outcomes. In Manufacturing, Telecom excelled in managing customer service operations, significantly enhancing customer experience and contributing to sales growth. Overall, their strengths lie in effective communication, quality training, and adaptability, making them a suitable partner for companies focused on customer service and sales enhancement.
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Energy & natural resources ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Telecom, Inc.'s competitive pricing and overall value for money. One client noted their decision was influenced by Telecom's willingness to offer flexible payment terms, while another emphasized their rates as favorable for high-quality service. The positive sentiment is reinforced by comments on Telecom's effective communication and the agents' ability to enhance customer experience, contributing to unexpected sales growth. Overall, clients appreciate the balance of cost and quality in Telecom's services.Was this helpful?
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$1,000+< $25 / hr50 - 249Pleasant Hill, CA
Services provided
75% Call Center Services" > 25% Customer Service Outsourcing" >75% Call Center Services25% Customer Service OutsourcingCall24 Communications, an answering service, is located in Pleasant Hill, California. Founded in 1985, the team focuses on Call Center Services and Customer Service Outsourcing.
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$10,000+< $25 / hr2 - 9Concord, CA
Services provided
50% Call Center Services" > 50% IT Managed Services" >50% Call Center Services50% IT Managed ServicesFounded in 2019, Gadgetsick is a call center company and IT managed services company. Their services include Call Center Services and IT managed services.
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Undisclosed$100 - $149 / hr250 - 999San Ramon, CA
Services provided
60% CRM Consulting and SI" > 20% ERP Consulting and SI" > 10% Call Center Services" > 10% Other IT Consulting and SI" >60% CRM Consulting and SI20% ERP Consulting and SI10% Call Center Services +1 service10% Other IT Consulting and SISee all 2 projectsFive9 is a company specializing in Salesforce integration and contact center operations, providing services such as software implementation and team training. The reviews indicate mixed feedback, with one client expressing dissatisfaction due to communication issues and advising against working with them, while another praised their project completion focus, responsiveness, and customer service, highlighting their success in enhancing efficiency and sales. Overall, 50% of the reviews were positive, while 50% were negative.
Reviews mention Communicative
Clients have expressed high satisfaction with Five9's communication, emphasizing their diligence and responsiveness. One client noted that the team proactively reached out to assist during a transition to remote work, showcasing their commitment to support. Another highlighted that Five9's team consistently followed up on calls and provided timely responses to inquiries, often within an hour. Overall, the sentiment surrounding Five9's communication is overwhelmingly positive, with clients appreciating their structured approach to problem-solving.-
Sales & Marketing Support for Legal Service Access Firm
4.0 Jul 29, 2020The team went so far as to reach out to my team members directly to help them troubleshoot issues. They went above and beyond in that regard when we made that transition. If you submit a ticket, they tend to reach back out within about an hour, even for not urgent matters. Their communication is their strength.
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Industry Experience
Five9 has demonstrated expertise across the financial services and legal industries. In financial services, feedback indicates issues with Salesforce integration and communication, leading to a negative sentiment. Conversely, in the legal sector, Five9 received positive reviews for project management, efficiency improvements, and strong customer support during transitions, highlighting their capacity for timely problem-solving. Overall, clients in the legal industry found strong value in their services, while financial services clients expressed concerns regarding communication and integration challenges.
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Financial services LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Five9's cost and value for money presents a mixed sentiment. One client invested between $20,000–$30,000 but expressed dissatisfaction with integration issues, advising potential customers to seek other vendors. Conversely, another client who spent between $10,000–$50,000 praised Five9 for delivering timely results and achieving efficiency goals, highlighting their diligent communication and project completion focus. Overall, while some clients appreciated the service, concerns over value and communication persist.Was this helpful?
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$1,000+< $25 / hr2 - 9Stockton, CA
Services provided
20% Back Office Outsourcing" > 20% Direct Marketing" > 20% Product Design" > 20% Social Media Marketing" > 20% Web Development" >20% Back Office Outsourcing20% Direct Marketing20% Product Design +2 services20% Social Media Marketing20% Web DevelopmentMedical Bills Consultancy, a Direct Marketing company, was launched in 2023. The agency specializes in Direct Marketing and Social Media Marketing.
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Undisclosed< $25 / hr50 - 249San Ramon, CA
Services provided
40% Back Office Outsourcing" > 10% Customer Service Outsourcing" > 10% Finance & Accounting Outsourcing (FAO)" > 10% HR Outsourcing" > 10% Recruitment Process Outsourcing" > 10% Sales Outsourcing" > 10% Staffing" >40% Back Office Outsourcing10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO) +4 services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingEzyteams is a Back Office Outsourcing company. They are headquartered in San Ramon, California and have midsize team. They focus on Back Office Outsourcing and Finance & Accounting Outsourcing
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$1,000+< $25 / hr2 - 9Walnut Creek, CA
Services provided
100% Call Center Services" >100% Call Center ServicesReliable Receptionist is an answering service. The Walnut Creek, California-based team offers Call Center Services.
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UndisclosedUndisclosed250 - 999Pleasanton, CA
Services provided
100% Call Center Services" >100% Call Center ServicesMidsize answering service Packet Fusion, is in Pleasanton, California and Pleasanton, California. Their services include Call Center Services.
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Undisclosed$100 - $149 / hr2 - 9Concord, CA
Services provided
20% Branding" > 20% Cybersecurity" > 20% Sales Outsourcing" > 20% Search Engine Optimization" > 20% Social Media Marketing" >20% Branding20% Cybersecurity20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingALFATEK is a Concord, California-based branding agency. They offer Branding and Social Media Marketing.
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$1,000+< $25 / hr250 - 999Livermore, CA
Services provided
80% Call Center Services" > 20% Accounting" >80% Call Center Services20% AccountingPerformant is an answering service launched in 1976. The team focuses on Call Center Services and Accounting.
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$1,000+< $25 / hr250 - 999Berkeley, CA
Services provided
40% Customer Service Outsourcing" > 30% Call Center Services" > 15% Back Office Outsourcing" > 15% Sales Outsourcing" >40% Customer Service Outsourcing30% Call Center Services15% Back Office Outsourcing +1 service15% Sales OutsourcingScale Support, a Customer Service Outsourcing company, is based in Berkeley, California. They provide Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Oakland, CA
Services provided
40% Call Center Services" > 40% Customer Service Outsourcing" > 20% Sales Outsourcing" >40% Call Center Services40% Customer Service Outsourcing20% Sales OutsourcingSee all 5 projectsNuma is a communications solutions company offering services such as automated call management and text messaging integration for businesses. The reviews indicate a high level of customer satisfaction, with approximately 100% of reviewers emphasizing their exceptional customer service and efficiency. Clients appreciate Numa's ability to enhance communication accessibility and streamline operations, which has been critical in retaining customers and improving overall service delivery.
Reviews mention Exceptional performance
Clients have expressed exceptional satisfaction with Numa's performance, highlighting its transformative impact on their operations. One salon owner noted that Numa enables continuous communication with guests, allowing for 24/7 business operation without physical presence. The feedback emphasizes outstanding customer service, with one client stating, 'I have always had nothing short of amazing support for any questions.' Overall, Numa is praised for its ability to deliver exceptional service and enhance client experiences.-
Voice Services for Salon
5.0 Mar 19, 2020The service allows for all of our team to continue to give nothing short of exceptional service & experience to our guests.
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Industry Experience
Numa has demonstrated considerable expertise in the Arts, Beauty & Cosmetics, Retail, Real Estate, and Hospitality industries. Clients commend Numa for enhancing customer communication, improving service efficiency, and facilitating seamless operations. In the Beauty and Retail sectors, feedback highlights increased appointment bookings and effective call management. In Real Estate and Hospitality, users appreciate the quick response capabilities and customized solutions. Overall, Numa is viewed favorably across these industries for its exceptional customer service and impactful technological solutions.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Beauty & Cosmetics Retail Real estate Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express strong satisfaction with Numa's cost-effectiveness and value for money. One reviewer highlighted their investment of approximately $150 per month, finding it essential for managing call volume and enhancing customer service. Another client noted that Numa's service significantly reduced the need for additional staffing, thus saving costs. Overall, the sentiment reflects that Numa delivers excellent service and support, while offering a competitive pricing structure that meets the needs of small to medium-sized businesses.Was this helpful?
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
55% Call Center Services" > 30% Customer Service Outsourcing" > 15% Sales Outsourcing" >55% Call Center Services30% Customer Service Outsourcing15% Sales OutsourcingDirect Line is a call center company. They are located in Berkeley, California and have midsize team. They specialize in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Pinole, CA
Services provided
45% Other Marketing" > 35% Customer Service Outsourcing" > 20% Other Design" >45% Other Marketing35% Customer Service Outsourcing20% Other DesignCalifornia House Cleanings is an Other Marketing company in Pinole, California. They provide Other Marketing and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Concord, CA
Services provided
20% Application Management & Support" > 20% Business Consulting" > 20% CRM Consulting and SI" > 20% Demand Generation Marketing" > 20% Sales Outsourcing" >20% Application Management & Support20% Business Consulting20% CRM Consulting and SI +2 services20% Demand Generation Marketing20% Sales OutsourcingCRM consulting and SI company SaaScend is based in Concord, California. The team specializes in CRM consulting and SI and Application Management & Support.
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$1,000+< $25 / hr10 - 49Oakland, CA
Services provided
60% Call Center Services" > 40% Customer Service Outsourcing" >60% Call Center Services40% Customer Service OutsourcingTopaz Services, a phone answering service, is in Oakland, California. They offer Call Center Services and Customer Service Outsourcing and were founded in 1986.
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UndisclosedUndisclosed10 - 49El Cerrito, CA
Services provided
20% Back Office Outsourcing" > 20% Building Security Services" > 20% Business Consulting" > 20% Commercial Property Management" > 20% Sales Outsourcing" >20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingBusiness Consulting company Father Son Locksmith Store was established in 1979. The small team offers Business Consulting and Back Office Outsourcing.
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$1,000+Undisclosed10 - 49Modesto, CA
Services provided
34% Customer Service Outsourcing" > 33% Back Office Outsourcing" > 33% Call Center Services" >34% Customer Service Outsourcing33% Back Office Outsourcing33% Call Center ServicesDoctor Billing Experts, a Customer Service Outsourcing company, was established in 2023. Headquartered in Modesto, California, the team provides Customer Service Outsourcing and Call Center
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UndisclosedUndisclosed10 - 49Livermore, CA
Services provided
100% Call Center Services" >100% Call Center ServicesCustom Communications, an answering service company, is located in Livermore, California. Established in 1980, the team offers Call Center Services.
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$5,000+Undisclosed2 - 9San Ramon, CA
Services provided
50% Sales Outsourcing" > 25% Business Consulting" > 25% Fractional CMO Services" >50% Sales Outsourcing25% Business Consulting25% Fractional CMO ServicesCannmore is a Sales Outsourcing company launched in 2022. The small team offers Sales Outsourcing and Business Consulting.
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UndisclosedUndisclosedFreelancerAntioch, CA
Services provided
20% Back Office Outsourcing" > 20% Branding" > 20% Graphic Design" > 20% Marketing Strategy" > 20% Public Relations" >20% Back Office Outsourcing20% Branding20% Graphic Design +2 services20% Marketing Strategy20% Public RelationsLaunched in 2023, Gossamer Admin + Design is a small Antioch, California-based branding agency. Their team specializes in Branding and Public Relations.
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UndisclosedUndisclosed10 - 49Oakland, CA
Services provided
30% Back Office Outsourcing" > 30% Business Consulting" > 25% Sales Outsourcing" > 15% Commercial Property Management" >30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementSafe & Key Shop is a Business Consulting company. Launched in 1988, the firm offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Richmond, CA
Services provided
35% Back Office Outsourcing" > 35% Finance & Accounting Outsourcing (FAO)" > 30% Compliance Consulting" >35% Back Office Outsourcing35% Finance & Accounting Outsourcing (FAO)30% Compliance ConsultingExpeditious Medical Billing is a Back Office Outsourcing company. The Richmond, California-based firm specializes in Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$5,000+$25 - $49 / hr10 - 49San Ramon, CA
Services provided
15% Custom Software Development" > 15% Mobile App Development" > 15% Web Development" > 10% AI Agents" > 10% Application Management & Support" > 10% Back Office Outsourcing" > 10% Call Center Services" > 10% Customer Service Outsourcing" > 5% Social Media Marketing" >15% Custom Software Development15% Mobile App Development15% Web Development +6 services10% AI Agents10% Application Management & Support10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing5% Social Media MarketingNaqviX is a custom software development company. Established in 2017, the firm provides Custom Software Development and Web Development.
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UndisclosedUndisclosed2 - 9Livermore, CA
Services provided
35% Back Office Outsourcing" > 35% Sales Outsourcing" > 30% Business Consulting" >35% Back Office Outsourcing35% Sales Outsourcing30% Business ConsultingBack Office Outsourcing company A&H Billing Specialties is based in Livermore, California. They offer Back Office Outsourcing and Sales Outsourcing and were launched in 1999.
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UndisclosedUndisclosed10 - 49Walnut Creek, CA
Services provided
20% Branding" > 20% Business Consulting" > 20% Market Research" > 20% Sales Outsourcing" > 20% Sports Marketing" >20% Branding20% Business Consulting20% Market Research +2 services20% Sales Outsourcing20% Sports MarketingPIVOT Agency is a branding company. The Walnut Creek, California-based firm was established in 2013. Their team specializes in Branding and Market Research.
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UndisclosedUndisclosed10 - 49San Ramon, CA
Services provided
60% CRM Consulting and SI" > 40% Customer Service Outsourcing" >60% CRM Consulting and SI40% Customer Service OutsourcingDemandGen (now BDO Digital, Demand Generation Group) is a CRM consulting and SI company. In San Ramon, California, the team provides CRM consulting and SI and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Pleasanton, CA
Services provided
25% Back Office Outsourcing" > 25% Business Consulting" > 25% Call Center Services" > 25% Sales Outsourcing" >25% Back Office Outsourcing25% Business Consulting25% Call Center Services +1 service25% Sales OutsourcingBusiness Consulting company Vouris specializes in Business Consulting and Call Center Services. They were launched in 2020.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top 2 Sacramento BPO Services
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UndisclosedUndisclosed1,000 - 9,999Sacramento, CA
Learn more" > Ability to deliver
31.1/40.020/20 Reviews" > 3.3/10 Clients & Experience" > 7.8/10 Market Presence" > 8.9 Other" >20/20 Reviews3.3/10 Clients & Experience7.8/10 Market PresenceService focus
85% Back Office Outsourcing" > 15% Other" >85% Back Office Outsourcing15% Other -
$1,000+< $25 / hr50 - 249Sacramento, CA
Learn more" > Ability to deliver
14/40.014/20 Reviews" > 26 Other" >14/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing" >100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Sacramento, CA
Learn more" > Ability to deliver
5.6/40.05.6/10 Market Presence" > 34.4 Other" >0/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
100% Back Office Outsourcing" >100% Back Office Outsourcing -
$1,000+< $25 / hr10,000+Sacramento, CA
Learn more" > Ability to deliver
4.9/40.04.9/10 Market Presence" > 35.1 Other" >0/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing" >100% Back Office Outsourcing -
UndisclosedUndisclosed10,000+Sacramento, CA
Learn more" > Ability to deliver
15.3/40.08.6/10 Clients & Experience" > 6.8/10 Market Presence" > 24.7 Other" >0/20 Reviews8.6/10 Clients & Experience6.8/10 Market PresenceService focus
19% Back Office Outsourcing" > 81% Other" >19% Back Office Outsourcing81% Other -
$1,000+< $25 / hr10 - 49Sacramento, CA
Learn more" > Ability to deliver
5.2/40.05.2/10 Market Presence" > 34.9 Other" >0/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Back Office Outsourcing" > 50% Other" >50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Sacramento, CA
Learn more" > Ability to deliver
4/40.04/10 Market Presence" > 36 Other" >0/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
48% Back Office Outsourcing" > 52% Other" >48% Back Office Outsourcing52% Other -
$1,000+$100 - $149 / hr2 - 9Sacramento, CA
Learn more" > Ability to deliver
5.4/40.05.4/10 Market Presence" > 34.6 Other" >0/20 Reviews0/10 Clients & Experience5.4/10 Market PresenceService focus
40% Back Office Outsourcing" > 60% Other" >40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed10 - 49Sacramento, CA
Learn more" > Ability to deliver
5.5/40.05.5/10 Market Presence" > 34.5 Other" >0/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
10% Back Office Outsourcing" > 90% Other" >10% Back Office Outsourcing90% Other -
$1,000+$100 - $149 / hr2 - 9Sacramento, CA
Learn more" > Ability to deliver
5.2/40.05.2/10 Market Presence" > 34.9 Other" >0/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
40% Back Office Outsourcing" > 60% Other" >40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed50 - 249Roseville, CA
Learn more" > Ability to deliver
8.5/40.03.2/20 Reviews" > 5.3/10 Market Presence" > 31.5 Other" >3.2/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
40% Back Office Outsourcing" > 60% Other" >40% Back Office Outsourcing60% Other -
$100,000+$25 - $49 / hr10 - 49Folsom, CA
Learn more" > Ability to deliver
4/40.04/10 Market Presence" > 36 Other" >0/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
35% Back Office Outsourcing" > 65% Other" >35% Back Office Outsourcing65% Other -
UndisclosedUndisclosed50 - 249Fairfield, CA
Learn more" > Ability to deliver
6.2/40.00.6/10 Clients & Experience" > 5.6/10 Market Presence" > 33.8 Other" >0/20 Reviews0.6/10 Clients & Experience5.6/10 Market PresenceService focus
80% Back Office Outsourcing" > 20% Other" >80% Back Office Outsourcing20% Other -
$10,000+$100 - $149 / hr1,000 - 9,999El Dorado Hills, CA
Learn more" > Ability to deliver
0/40.040 Other" >0/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Back Office Outsourcing" > 85% Other" >15% Back Office Outsourcing85% Other -
UndisclosedUndisclosed2 - 9Sacramento, CA
Learn more" > Ability to deliver
0/40.040 Other" >0/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Back Office Outsourcing" > 90% Other" >10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Lodi, CA
Learn more" > Ability to deliver
0/40.040 Other" >0/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Back Office Outsourcing" > 40% Other" >60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed2 - 9Roseville, CA
Learn more" > Ability to deliver
0/40.040 Other" >0/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Back Office Outsourcing" > 75% Other" >25% Back Office Outsourcing75% Other
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