Top BPO Companies in Detroit
46 Companies
List of the Top Detroit BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Detroit, MIServices provided
25% Back Office Outsourcing" > 20% Employer of Record (EOR) Services" > 15% Customer Service Outsourcing" > 10% Call Center Services" > 10% HR Outsourcing" > 10% Recruitment Process Outsourcing" > 10% Sales Outsourcing" >25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a versatile outsourcing company specializing in customer service, data management, and support for a diverse range of industries. With a 99.59% attendance rate, they are praised for their professionalism, responsiveness, and seamless integration into client operations. Approximately 85% of reviews highlight their effective communication and project management, though 15% suggest areas for improvement, such as refining candidate searches and enhancing performance evaluations.
Reviews mention Proactive
The overall sentiment regarding Unity Communications' proactive approach is highly positive. Clients consistently highlight their ability to anticipate needs and respond swiftly, enhancing customer satisfaction. One client noted their 'proactive communications' and flexibility in adapting to new tasks. Another emphasized their 'rapid responsive nature' and diligent follow-ups. Additionally, the team's proactive understanding of client business models and user bases stands out as a significant strength, contributing to a collaborative and effective partnership.-
BPO for Online Media Company
5.0 Sep 5, 2023Their team not only integrates well with our existing operations but seems to actively elevate the standards, bringing a fresh perspective and innovation to the tasks at hand. Moreover, their proactive approach to understanding our business model and user base is a testament to their commitment to aligning with our company's vision and goals.
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Call Center Services for E-Commerce Company
5.0 Sep 28, 2021The team responds quickly. They also are proactive in helping with our leads collection efforts.
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BPO for E-commerce Mergers & Acquisitions Firm
5.0 May 13, 2020Their communication is great. We have a Slack channel and we’re in constant communication as the business requires it throughout the day. Our dedicated representative also sends a daily summary, with tasks completed and notes, which we find helpful. They’re very proactive and flexible, as we’ve evolved our scope of work to include both task completion and a dedicated account representative.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients express high satisfaction with Unity Communications, noting their effective support in revenue cycle management and clerical tasks. One client highlighted their impressive organizational skills and responsiveness, leading to consistent collections despite staff turnover. Feedback underscored the team's respectful and engaged demeanor, contributing to a positive working relationship. While there were initial attendance issues, the implementation of new strategies led to a remarkable 99.59% attendance rate, demonstrating their commitment to improvement.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback indicates that Unity Communications offers competitive pricing and good value for money. One client noted that their pricing fit their budget while providing effective services, leading to increased efficiency and satisfaction. Another client appreciated the cost-effectiveness compared to local options, emphasizing the high-quality results at a fraction of the cost. Overall, clients express satisfaction with the balance of quality and affordability, suggesting that Unity Communications is a financially viable partner for various business needs.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Detroit, MIServices provided
25% Customer Service Outsourcing" > 20% Call Center Services" > 15% Back Office Outsourcing" > 10% Content Moderation Services" > 10% Data Annotation Services" > 10% Finance & Accounting Outsourcing (FAO)" > 10% Sales Outsourcing" >25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Unique expertise
Clients have expressed high satisfaction with Hugo's unique expertise in customer support, noting their exceptional ability to assemble a skilled team of specialists. One client highlighted Hugo's proficiency in delivering precise and impactful support, which significantly transformed their operations and enhanced customer satisfaction. Overall, the sentiment reflects a strong appreciation for Hugo's strategic partnership and adaptability, reinforcing their reputation as a valuable asset in achieving project goals.-
Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also delivered an astounding 80% improvement in efficiency compared to in-house hiring.
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Customer Support for FinTech Organization
5.0 Aug 23, 2023Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance. Their dedication to delivering precise and influential customer support was evident in the caliber of support specialists they curated.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Detroit, MIServices provided
45% Back Office Outsourcing" > 15% Finance & Accounting Outsourcing (FAO)" > 10% Call Center Services" > 10% Customer Service Outsourcing" > 10% HR Consulting" > 10% Sales Outsourcing" >45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 189 projectsRemote CoWorker is a virtual assistance provider specializing in administrative support, business development, and market research. The company has garnered consistently positive feedback, with clients praising their communication, professionalism, and value. Approximately 90% of reviewers highlight their effective project management and responsiveness, with no significant areas for improvement noted across reviews.
Reviews mention Efficient
The sentiment surrounding Remote CoWorker's efficiency is overwhelmingly positive. Clients consistently commend their ability to manage tasks promptly and effectively, with one executive noting a time saving of 5-10 hours weekly due to their support. Another client highlighted their seamless onboarding process and quick responses to needs. Overall, feedback underscores that Remote CoWorker delivers tasks on time and maintains high productivity, making them a valuable partner for various projects.-
Virtual Assistance for Financial Advisory & Consulting Firm
5.0 Sep 29, 2024The project delivered outstanding results, including a 30% increase in operational efficiency due to streamlined workflows and automation. Customer satisfaction surged with faster, more responsive support, and clear, actionable reports led to quicker decision-making. Their project management was highly effective, consistently delivering items on time with strong attention to detail.
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Back Office Outsourcing for Construction Company
5.0 Sep 26, 2024The efficiency of finding candidates and setting up interviews to get the project started was quick and seamless. She has delivered on time and is very responsive and communicative. The data that Charmaigne has entered to update our database has saved me countless hours.
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HR & Clinic Operations Staff Aug for Speech Therapy Company
5.0 Jul 9, 2024Remote coworker provided an amazing asset to my team who has helped streamline numerous areas in our company. Specifically, Leoniza is extremely efficient and completes all tasks promptly. I appreciate Remote CoWorker's ability to provide quality staff.
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Staffing & Back Office Outsourcing for E-Learning Company
5.0 Oct 26, 2023The company onboarded staff extremely quickly and efficiently, and the staff member was ready to start as soon as possible. Onboarding was extremely efficient. The administration team is extremely responsive and very quick to assist with problems.
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Review Management & Content Creation for Dry Cleaning Firm
5.0 Jul 19, 2023They're great at meeting deadlines and are very efficient. Timely responses to customers were noted as a key outcome. Takes feedback well and learns quickly.
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16 of 17 reviews are 5 starsLess than $10,000 avg. project costRead 18 Recent ReviewsReviewed 17 times in the past 6 months
In the past six months, clients have praised Remote CoWorker for their exceptional communication, professionalism, and timely project delivery. Notably, one client highlighted the 'significant increase in capacity for business development' and another noted their 'impressive onboarding process.' Overall sentiment reflects high satisfaction, with multiple clients stating they felt supported and valued, contributing to improved operational efficiency and productivity. Areas for improvement were rarely mentioned, indicating strong performance across various projects.Was this helpful?
Industry Experience
Remote CoWorker excels across multiple industries, including Medical, Real Estate, Arts & Entertainment, and Education. Feedback indicates strong project management, responsiveness, and a commitment to understanding client needs. In Medical, they enhance operational efficiency and patient communication, while in Real Estate, they improve lead generation and appointment scheduling. Clients in Arts & Entertainment praise their administrative support, and Education providers benefit from effective marketing strategies. Overall, Remote CoWorker is well-regarded for its adaptability and efficiency across diverse sectors.
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Business services Advertising & marketing Plumbing Franchises Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Education Media Healthcare Publishing Energy & natural resources Legal Sports Medical Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Remote CoWorker for offering excellent value for money, with many noting that their pricing fits within budget while delivering high-quality services. One client stated, "Remote CoWorker provided great value for cost," while another highlighted, "The price is great for the quality of work." Overall sentiment reflects satisfaction with the company's affordability and effective support, making it a reliable choice for various business needs.Was this helpful?
$1,000+< $25 / hr50 - 249Serves Detroit, MIServices provided
15% Back Office Outsourcing" > 15% Customer Service Outsourcing" > 15% Data Annotation Services" > 15% Document Digitization & Management" > 10% AI Agents" > 10% Call Center Services" > 10% Content Moderation Services" > 10% Litigation Support Services" >15% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% AI Agents10% Call Center Services10% Content Moderation Services10% Litigation Support ServicesSee all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, data management, and customer service. They have consistently received positive feedback, with approximately 100% of reviewers praising their punctuality, professionalism, and adaptability. Clients highlight their proactive communication, reliability, and ability to swiftly scale operations, making TECHSPEED INC a highly recommended partner for complex data projects.
2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In recent reviews, clients commend TECHSPEED INC for their exceptional data management and project execution. One client highlighted their effective restructuring of WordPress content, enhancing user experience and SEO. Another noted the company's impressive speed and accuracy in delivering election information, surpassing competitors. Both reviews emphasize the team's professionalism and responsiveness, with no significant areas for improvement identified. Overall, sentiment is overwhelmingly positive, reflecting a strong alignment with client needs.Was this helpful?
Industry Experience
TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Detroit, MI
Services provided
75% Call Center Services" > 25% Customer Service Outsourcing" >75% Call Center Services25% Customer Service OutsourcingRock Connections is an answering service launched in 2012. The agency specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Highland Park, MI
Services provided
35% Call Center Services" > 35% Direct Marketing" > 30% E-Commerce Development" >35% Call Center Services35% Direct Marketing30% E-Commerce DevelopmentDialog Direct is an answering service. Their large team is located in Highland Park, Michigan. Their team specializes in Call Center Services and Direct Marketing.
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Featured
What are Featured Providers?
$10,000+< $25 / hr250 - 999Serves Detroit, MIServices provided
40% Customer Service Outsourcing" > 30% Back Office Outsourcing" > 20% Call Center Services" > 10% Finance & Accounting Outsourcing (FAO)" >40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
Reviews mention Accommodating
Clients have consistently praised Big Outsource for their accommodating nature, highlighting their impressive responsiveness to urgent requirements and changes. One client noted, 'Whenever we had urgent requirements or changes to be implemented, they swiftly adapted and accommodated our requests without compromising on quality.' Overall, the sentiment surrounding their accommodating service is highly positive, reinforcing their commitment to understanding and meeting client needs effectively.-
Customer Service Outsourcing for E-Commerce Retail Company
5.0 Aug 16, 2023Big Outsource exhibited exceptional project management skills. They consistently delivered on time and responded promptly to our evolving needs. Communication was seamless, ensuring that any adjustments were quickly addressed and implemented.
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Business & IT Consulting Services for Haircare Company
5.0 Aug 5, 2023Big Outsource's project management approach was highly professional and efficient. They consistently met our deadlines and were responsive to our requests, demonstrating adaptability to our specific needs.
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Customer Support for Driving Technology Company
5.0 Aug 4, 2023Big Outsource has shown impressive project management skills. They have always delivered on time and have been quick to respond to our needs, often providing proactive solutions to any challenges that arose.
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Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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$100,000+Undisclosed10,000+Serves Detroit, MIServices provided
50% Customer Service Outsourcing" > 20% Sales Outsourcing" > 10% Business Consulting" > 10% Call Center Services" > 10% Content Moderation Services" >50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Unique expertise
Clients commend TDCX for their unique expertise in managing complex quality evaluations and customer support operations. One client highlighted their 'creative problem-solving' and 'innovative value-add propositions,' while another praised their 'strong problem-solving skill set' and proactive approach to identifying opportunities. Overall, the sentiment reflects a strong appreciation for TDCX's autonomy, reliability, and the exceptional outcomes they deliver, reinforcing their reputation as a trusted partner in the APAC region.-
BPO Services for Tech Company
5.0 May 25, 2022This team are highly calibrated and reliable experts, we have benefitted greatly from all of their CI suggestions. Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client.
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Call Center Services for Global Tech Company
5.0 Jun 25, 2021TDCX also is globally one of our strongest partners in outperforming on our internal Customer experience audit framework. We have a robust KPI measurement across CSAT, Timeliness, TATs, Customer journey flow, etc and TDCX has delivered across the board with a strong team of experts leading these teams. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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Undisclosed< $25 / hr10 - 49Dearborn, MI
Services provided
20% Conversion Optimization" > 10% Application Management & Support" > 10% Business Consulting" > 10% Call Center Services" > 10% Customer Service Outsourcing" > 10% Sales Outsourcing" > 5% CRM Consulting and SI" > 5% Commercial Brokerage Services" > 5% Commercial Development" > 5% Commercial Financing" > 5% Other IT Consulting and SI" > 5% Transcription" >20% Conversion Optimization10% Application Management & Support10% Business Consulting +9 services10% Call Center Services10% Customer Service Outsourcing10% Sales Outsourcing5% CRM Consulting and SI5% Commercial Brokerage Services5% Commercial Development5% Commercial Financing5% Other IT Consulting and SI5% TranscriptionHeadquartered in Dearborn, Michigan, United Call Center Solutions is a small Conversion Optimization company. Their services include Conversion Optimization and Call Center Services.
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$5,000+$50 - $99 / hr2 - 9Royal Oak, MI
Services provided
45% Recruitment Process Outsourcing" > 25% Recruiting" > 20% Back Office Outsourcing" > 10% Sales Outsourcing" >45% Recruitment Process Outsourcing25% Recruiting20% Back Office Outsourcing +1 service10% Sales OutsourcingS4L Partners is a Recruitment Process Outsourcing company. Launched in 2018, the agency focuses on Recruitment Process Outsourcing and Recruiting.
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$1,000+< $25 / hr10 - 49Harper Woods, MI
Services provided
25% Application Testing" > 25% Call Center Services" > 25% Public Relations" > 25% Sales Outsourcing" >25% Application Testing25% Call Center Services25% Public Relations +1 service25% Sales OutsourcingPR agency Clementine Live Answering Service focuses on Public Relations and Application Testing. They are headquartered in Harper Woods, Michigan and Chicago, Illinois.
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$5,000+$150 - $199 / hr10 - 49Southfield, MI
Services provided
20% Cybersecurity" > 20% IT Managed Services" > 16% Call Center Services" > 16% IT Strategy Consulting" > 16% Unified Communications Consulting & SI" > 12% Cloud Consulting & SI" >20% Cybersecurity20% IT Managed Services16% Call Center Services +3 services16% IT Strategy Consulting16% Unified Communications Consulting & SI12% Cloud Consulting & SIBig Water Technologies is an IT managed services company. The small Southfield, Michigan-based team provides IT managed services and Cybersecurity. The company was established in 2010.
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UndisclosedUndisclosed2 - 9Madison Heights, MI
Services provided
100% Call Center Services" >100% Call Center ServicesDirectele, Inc. Is a call center company. Their small team is based in Madison Heights, Michigan. Their team provides Call Center Services.
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$5,000+$100 - $149 / hr2 - 9Detroit, MI
Services provided
10% Branding" > 10% Content Marketing" > 10% Email Marketing" > 10% Marketing Strategy" > 10% Sales Outsourcing" > 10% Search Engine Optimization" > 10% Social Media Marketing" > 10% UX/UI Design" > 10% Web Design" > 10% Web Development" >10% Branding10% Content Marketing10% Email Marketing +7 services10% Marketing Strategy10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% UX/UI Design10% Web Design10% Web DevelopmentInbound Lead Solutions is a branding agency. The Detroit, Michigan-based company focuses on Branding and Marketing Strategy.
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UndisclosedUndisclosed10 - 49Dearborn, MI
Services provided
30% Advertising" > 10% Branding" > 10% Direct Marketing" > 10% Event Marketing" > 10% Market Research" > 10% Marketing Strategy" > 10% Media Planning & Buying" > 10% Sales Outsourcing" >30% Advertising10% Branding10% Direct Marketing +5 services10% Event Marketing10% Market Research10% Marketing Strategy10% Media Planning & Buying10% Sales OutsourcingThe greatest on the planet is a small Dearborn, Michigan-based Advertising company. Their services include Advertising and Branding.
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UndisclosedUndisclosed10 - 49Dearborn, MI
Services provided
30% Business Consulting" > 10% Accounting" > 10% Advertising" > 10% Commercial Financing" > 10% Financial Advising & Planning" > 10% HR Consulting" > 10% Sales Outsourcing" > 3% Recruiting" > 3% Staffing" > 2% HR Outsourcing" > 2% PEO/Employee Leasing" >30% Business Consulting10% Accounting10% Advertising +8 services10% Commercial Financing10% Financial Advising & Planning10% HR Consulting10% Sales Outsourcing3% Recruiting3% Staffing2% HR Outsourcing2% PEO/Employee LeasingJOHN HOPPER, a small Business Consulting company, is in Dearborn, Michigan. The team provides Business Consulting and Advertising.
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Undisclosed$100 - $149 / hr50 - 249Ann Arbor, MI
Services provided
30% Cloud Consulting & SI" > 20% Cybersecurity" > 20% IT Managed Services" > 15% Call Center Services" > 15% IT Strategy Consulting" >30% Cloud Consulting & SI20% Cybersecurity20% IT Managed Services +2 services15% Call Center Services15% IT Strategy ConsultingSee all 3 projectsOTAVA® is a technology solutions provider offering robust infrastructure management, cloud services, and IT support. Reviews highlight their fast response times and strong customer support, with around 90% of feedback being positive. Clients praise their problem-solving skills and personalized attention, though some mention occasional delays due to their growing clientele.
Reviews mention Exceptional performance
OTAVA® has received exceptional feedback for their outstanding performance in IT support. Clients commend their rapid response times, with one client noting they were restored within an hour after a data breach. Their proactive approach is highlighted, as they continuously offer beneficial solutions without prompting. The seamless, 'plug and play' integration of services has left clients grateful, emphasizing their reliability and commitment to client satisfaction.-
Cloud Management & IT Services for Nonprofit Organization
5.0 Jan 6, 2021It’s truly like a plug and play process; we plug it in, it’s good to go, and we don’t have to do anything. They handle the problem and they fix whatever is needed to be fixed. NewCloud Networks has been responsive and they never laugh at our silly questions. It doesn’t matter what time of the day it is, they always have someone on call. Until they do that, we can’t access the system and they’ve always gotten it done in a timely manner.
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$1,000+< $25 / hr50 - 249Ann Arbor, MI
Services provided
55% Customer Service Outsourcing" > 25% Call Center Services" > 10% Back Office Outsourcing" > 10% Sales Outsourcing" >55% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +1 service10% Sales OutsourcingOnline VA Team is a Customer Service Outsourcing company. Headquartered in Ann Arbor, Michigan, the company provides Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Clinton TWP, MI
Services provided
30% Customer Service Outsourcing" > 20% Back Office Outsourcing" > 15% Business Consulting" > 15% Sales Outsourcing" > 10% Call Center Services" > 10% Transcription" >30% Customer Service Outsourcing20% Back Office Outsourcing15% Business Consulting +3 services15% Sales Outsourcing10% Call Center Services10% TranscriptionMedivantek Medical Billing Services, a small Customer Service Outsourcing company, is located in Clinton TWP, Michigan. The team provides Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Wixom, MI
Services provided
40% Back Office Outsourcing" > 30% Call Center Services" > 30% Customer Service Outsourcing" >40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingArmored Medical Billing Solutions LLC is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services, and the firm is located in Wixom, Michigan.
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$1,000+$25 - $49 / hr10 - 49Troy, MI
Services provided
50% Customer Service Outsourcing" > 40% Call Center Services" > 10% Fulfillment" >50% Customer Service Outsourcing40% Call Center Services10% FulfillmentHeadquartered in Troy, Michigan, Advanced Customer Services is a Customer Service Outsourcing company. Founded in 1982, the team specializes in Customer Service Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Rochester, MI
Services provided
65% Call Center Services" > 35% Customer Service Outsourcing" >65% Call Center Services35% Customer Service OutsourcingRochester Telemessaging Center is a call center company. The Rochester, Michigan-based firm was founded in 1972. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Bingham Farms, MI
Services provided
70% IT Managed Services" > 10% Affiliate Marketing" > 10% Call Center Services" > 10% Other IT Consulting and SI" >70% IT Managed Services10% Affiliate Marketing10% Call Center Services +1 service10% Other IT Consulting and SIFounded in 2023, National Technology Management is a midsize Bingham Farms, Michigan-based IT managed services company. Their team offers IT managed services and Affiliate Marketing.
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$1,000+Undisclosed2 - 9Canton, MI
Services provided
90% Call Center Services" > 10% Sales Outsourcing" >90% Call Center Services10% Sales OutsourcingAnswering service company Epic Receptionists is located in Canton, Michigan. Established in 2020, the team focuses on Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Madison Heights, MI
Services provided
15% Content Marketing" > 15% Pay Per Click" > 15% Sales Outsourcing" > 15% Search Engine Optimization" > 15% Social Media Marketing" > 15% Video Production" > 10% Branding" >15% Content Marketing15% Pay Per Click15% Sales Outsourcing +4 services15% Search Engine Optimization15% Social Media Marketing15% Video Production10% BrandingHesel Media is a social media marketing company. Established in 2019, the firm focuses on Social Media Marketing and Content Marketing.
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$250,000+Undisclosed50 - 249Troy, MI
Services provided
20% Application Testing" > 20% Back Office Outsourcing" > 20% IT Managed Services" > 20% IT Staff Augmentation" > 20% IT Strategy Consulting" >20% Application Testing20% Back Office Outsourcing20% IT Managed Services +2 services20% IT Staff Augmentation20% IT Strategy ConsultingSoftCorp International, Inc. Is a Troy, Michigan-based IT strategy consulting company. They offer IT strategy consulting and IT managed services.
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UndisclosedUndisclosed10 - 49Sterling Heights, MI
Services provided
70% Staffing" > 15% Accounting" > 15% Back Office Outsourcing" >70% Staffing15% Accounting15% Back Office OutsourcingEstablished in 2017, THC123 is a small Sterling Heights, Michigan-based Staffing company. Their team provides Staffing and Accounting.
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UndisclosedUndisclosed2 - 9Detroit, MI
Services provided
20% Recruiting" > 20% Recruitment Process Outsourcing" > 20% Staffing" > 10% Business Consulting" > 10% CRM Consulting and SI" > 10% Call Center Services" > 10% Cloud Consulting & SI" >20% Recruiting20% Recruitment Process Outsourcing20% Staffing +4 services10% Business Consulting10% CRM Consulting and SI10% Call Center Services10% Cloud Consulting & SIBased in Detroit, Michigan, Saba Group Now is a Staffing company. Their services include Staffing and Recruiting.
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UndisclosedUndisclosed50 - 249Ann Arbor, MI
Services provided
20% IT Managed Services" > 15% Custom Software Development" > 15% E-Commerce Development" > 15% Web Development" > 10% Call Center Services" > 10% Fulfillment" > 10% Warehousing & Distribution" > 5% Sales Outsourcing" >20% IT Managed Services15% Custom Software Development15% E-Commerce Development +5 services15% Web Development10% Call Center Services10% Fulfillment10% Warehousing & Distribution5% Sales OutsourcingAdvantageCS is an IT managed services company. Established in 1979, their team focuses on IT managed services and Custom Software Development.
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$1,000+$25 - $49 / hr10 - 49Ann Arbor, MI
Services provided
30% Branding" > 20% Market Research" > 20% Marketing Strategy" > 10% Packaging Design" > 10% Product Design" > 10% Sales Outsourcing" >30% Branding20% Market Research20% Marketing Strategy +3 services10% Packaging Design10% Product Design10% Sales OutsourcingFounded in 2018, Immortal Jellyfish Marketing is a small branding company. Their team focuses on Branding and Market Research.
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UndisclosedUndisclosedFreelancerSouth Lyon, MI
Services provided
20% Fractional CMO Services" > 10% BI & Big Data Consulting & SI" > 10% Corporate Training & Coaching" > 10% Event Marketing" > 10% Market Research" > 10% Marketing Strategy" > 10% Public Relations" > 10% Sales Outsourcing" > 10% Social Media Marketing" >20% Fractional CMO Services10% BI & Big Data Consulting & SI10% Corporate Training & Coaching +6 services10% Event Marketing10% Market Research10% Marketing Strategy10% Public Relations10% Sales Outsourcing10% Social Media MarketingGrowth Canvas Consulting LLC is a Fractional CMO Services company. The South Lyon, Michigan-based company specializes in Fractional CMO Services and Public Relations.
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UndisclosedUndisclosed10 - 49Clinton Township, MI
Services provided
20% Fractional CMO Services" > 20% Sales Outsourcing" > 20% Social Media Marketing" > 20% Web Design" > 10% Email Marketing" > 10% Search Engine Optimization" >20% Fractional CMO Services20% Sales Outsourcing20% Social Media Marketing +3 services20% Web Design10% Email Marketing10% Search Engine OptimizationDigital Desk is a social media marketing company established in 2014. The company offers Social Media Marketing and Web Design, and is small.
Read more -
UndisclosedUndisclosed2 - 9Northville, MI
Services provided
40% Fractional CMO Services" > 20% Business Consulting" > 20% Marketing Strategy" > 20% Sales Outsourcing" >40% Fractional CMO Services20% Business Consulting20% Marketing Strategy +1 service20% Sales OutsourcingBased in Northville, Michigan, Stealth Consulting is a Fractional CMO Services company. The team offers Fractional CMO Services and Marketing Strategy.
Read more -
$100,000+Undisclosed2 - 9Ann Arbor, MI
Services provided
40% Compliance Consulting" > 40% Cybersecurity" > 10% AI Development" > 10% Document Digitization & Management" >40% Compliance Consulting40% Cybersecurity10% AI Development +1 service10% Document Digitization & ManagementLegitified is a Cybersecurity company founded in 2023. The team focuses on Cybersecurity and Compliance Consulting.
Read more -
UndisclosedUndisclosed2 - 9Ann Arbor, MI
Services provided
40% Fractional CMO Services" > 20% Sales Outsourcing" > 10% Market Research" > 10% Marketing Strategy" > 10% Recruiting" > 10% Staffing" >40% Fractional CMO Services20% Sales Outsourcing10% Market Research +3 services10% Marketing Strategy10% Recruiting10% StaffingEssential CMO, a small Fractional CMO Services company, is headquartered in Ann Arbor, Michigan. The team specializes in Fractional CMO Services and Sales Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Plymouth Charter Township, MI
Services provided
20% IT Managed Services" > 20% IT Staff Augmentation" > 20% Robotics Process Automation" > 10% Back Office Outsourcing" > 10% Digital Strategy" > 10% ECM Consulting and SI" > 10% Litigation Support Services" >20% IT Managed Services20% IT Staff Augmentation20% Robotics Process Automation +4 services10% Back Office Outsourcing10% Digital Strategy10% ECM Consulting and SI10% Litigation Support ServicesDatum Evolve is an IT managed services company. The Plymouth Charter Township, Michigan-based company was founded in 2022. Their team offers IT managed services and IT staff augmentation.
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$1,000+$150 - $199 / hr2 - 9Toledo, OH
Services provided
50% IT Managed Services" > 13% Cloud Consulting & SI" > 13% Cybersecurity" > 13% Other IT Consulting and SI" > 11% Call Center Services" >50% IT Managed Services13% Cloud Consulting & SI13% Cybersecurity +2 services13% Other IT Consulting and SI11% Call Center ServicesComprehensive Data Services, Inc is an IT managed services company. Established in 1986, the agency specializes in IT managed services and cloud consulting & SI.
Read moreMore responsive than most other service providers
Get in TouchComprehensive Data Services, Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Maumee, OH
Services provided
100% Call Center Services" >100% Call Center ServicesPersonalized Communications is a midsize call center service in Duncanville, Texas and Amarillo, Texas. The team focuses on Call Center Services.
Read moreSee All Locations (6)Maumee, OH
3430 Briarfield Blvd
Maumee, OH 4353710 - 15
4198875300
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$1,000+$25 - $49 / hr2 - 9Flint, MI
Services provided
40% Call Center Services" > 24% Customer Service Outsourcing" > 20% HR Consulting" > 16% Sales Outsourcing" >40% Call Center Services24% Customer Service Outsourcing20% HR Consulting +1 service16% Sales OutsourcingBennett Communication Solutions is an answering service company. They provide Call Center Services and Customer Service Outsourcing and were launched in 1947.
Read more -
$5,000+$150 - $199 / hr2 - 9Grand Blanc, MI
Services provided
20% Back Office Outsourcing" > 20% Content Writing Services" > 20% Conversion Optimization" > 20% Search Engine Optimization" > 20% Video Production" >20% Back Office Outsourcing20% Content Writing Services20% Conversion Optimization +2 services20% Search Engine Optimization20% Video ProductionThe Studio Creative is a Conversion Optimization company based in Grand Blanc, Michigan. They offer Conversion Optimization and Search Engine Optimization.
Read more -
$5,000+$100 - $149 / hr10 - 49Port Huron, MI
Services provided
15% Advertising" > 15% Branding" > 15% Marketing Strategy" > 15% Search Engine Optimization" > 10% Call Center Services" > 10% Content Marketing" > 10% Pay Per Click" > 10% Social Media Marketing" >15% Advertising15% Branding15% Marketing Strategy +5 services15% Search Engine Optimization10% Call Center Services10% Content Marketing10% Pay Per Click10% Social Media MarketingOnline-Access, an Advertising company, offers Advertising and Branding. The agency is located in Port Huron, Michigan.
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UndisclosedUndisclosed10 - 49Clio, MI
Services provided
20% Branding" > 20% Sales Outsourcing" > 15% Email Marketing" > 15% Search Engine Optimization" > 15% Social Media Marketing" > 15% Web Design" >20% Branding20% Sales Outsourcing15% Email Marketing +3 services15% Search Engine Optimization15% Social Media Marketing15% Web DesignStrategic Market Solutions, LLC is a Clio, Michigan-based branding firm. The team offers Branding and Sales Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Troy, MI
Services provided
75% Call Center Services" > 25% Customer Service Outsourcing" >75% Call Center Services25% Customer Service OutsourcingSunTel Services is a telephone answering service. In Troy, Michigan, the team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Southfield, MI
Services provided
50% Back Office Outsourcing" > 25% Accounting" > 25% Call Center Services" >50% Back Office Outsourcing25% Accounting25% Call Center ServicesMidsize Back Office Outsourcing company Red House Medical Billing, is in Wixom, Michigan and Southfield, Michigan. The team focuses on Back Office Outsourcing and Call Center Services.
Read moreSee All Locations (4)Southfield, MI
17251 W 12 Mile Rd
Southfield, MI 48076Was this helpful?
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UndisclosedUndisclosed10 - 49Windsor, Canada
Services provided
50% Back Office Outsourcing" > 25% Call Center Services" > 25% Cybersecurity" >50% Back Office Outsourcing25% Call Center Services25% CybersecurityKeizer Solutions Inc. Is a small Back Office Outsourcing company. Established in 2010, the team specializes in Back Office Outsourcing and Cybersecurity.
Read moreSee All Locations (3)Windsor, Canada
3190 Devon Dr, Suite A
Windsor, Canada N8X 4L2Was this helpful?
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UndisclosedUndisclosed2 - 9Detroit, MI
Services provided
40% Back Office Outsourcing" > 30% Accounting" > 30% Business Consulting" >40% Back Office Outsourcing30% Accounting30% Business ConsultingCocoon Advisors is a Back Office Outsourcing company. They specialize in Back Office Outsourcing and Accounting and were founded in 2018.
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UndisclosedUndisclosed50 - 249Sterling Heights, MI
Services provided
75% Sales Outsourcing" > 25% Email Marketing" >75% Sales Outsourcing25% Email MarketingMovingDneedle Pvt. Ltd. Is a Sales Outsourcing company. They were launched in 2013 and focus on Sales Outsourcing and Email Marketing.
Read moreSee All Locations (2)Sterling Heights, MI
4201 Coplin Dr
Sterling Heights, MI 48310Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Farmington Hills, MI
Services provided
100% Back Office Outsourcing" >100% Back Office OutsourcingBack Office Outsourcing company CPI Data Services is located in Farmington Hills, Michigan. Founded in 1999, the team specializes in Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Howell, MI
Services provided
50% Call Center Services" > 50% Transcription" >50% Call Center Services50% TranscriptionLaunched in 2008, Reliance Transcriptions and Infotech Corp. Is a call center company and Transcription company. The small team specializes in Call Center Services and Transcription.
Read moreSee All Locations (4)Howell, MI
3318 Kneeland Circle Howell
Howell, MI 48843+1.517.304.0731
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UndisclosedUndisclosed2 - 9Detroit, MI
Services provided
100% Call Center Services" >100% Call Center ServicesEstablished in 1998, Answer Technology Group is a call center. The team provides Call Center Services.
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UndisclosedUndisclosed2 - 9Whitmore Lake, MI
Services provided
100% Call Center Services" >100% Call Center ServicesProfessional Answering Services is a call center company. The Whitmore Lake, Michigan-based team provides Call Center Services.
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UndisclosedUndisclosed10 - 49Toledo, OH
Services provided
20% Call Center Services" > 20% Custom Software Development" > 20% Mobile App Development" > 20% Web Development" > 10% Business Consulting" > 10% Logo" >20% Call Center Services20% Custom Software Development20% Mobile App Development +3 services20% Web Development10% Business Consulting10% LogoLaunched in 2012, Elosophy, a small software development company, is based in Toledo, Ohio. Their services include Custom Software Development and Call Center Services.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top Detroit BPO Services
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$1,000+$25 - $49 / hr250 - 999Detroit, MI
Learn more" > Ability to deliver
0/40.040 Other" >0/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing" >100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Highland Park, MI
Learn more" > Ability to deliver
0/40.040 Other" >0/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Back Office Outsourcing" > 65% Other" >35% Back Office Outsourcing65% Other -
Undisclosed< $25 / hr10 - 49Dearborn, MI
Learn more" > Ability to deliver
5.3/40.05.3/10 Market Presence" > 34.7 Other" >0/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
30% Back Office Outsourcing" > 70% Other" >30% Back Office Outsourcing70% Other -
$5,000+$50 - $99 / hr2 - 9Royal Oak, MI
Learn more" > Ability to deliver
4.6/40.04.6/10 Market Presence" > 35.4 Other" >0/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
30% Back Office Outsourcing" > 70% Other" >30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr10 - 49Harper Woods, MI
Learn more" > Ability to deliver
0/40.040 Other" >0/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing" > 50% Other" >50% Back Office Outsourcing50% Other -
$5,000+$150 - $199 / hr10 - 49Southfield, MI
Learn more" > Ability to deliver
5.2/40.05.2/10 Market Presence" > 34.9 Other" >0/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
16% Back Office Outsourcing" > 84% Other" >16% Back Office Outsourcing84% Other -
UndisclosedUndisclosed2 - 9Madison Heights, MI
Learn more" > Ability to deliver
0/40.040 Other" >0/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing" >100% Back Office Outsourcing -
$5,000+$100 - $149 / hr2 - 9Detroit, MI
Learn more" > Ability to deliver
5.5/40.05.5/10 Market Presence" > 34.5 Other" >0/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
10% Back Office Outsourcing" > 90% Other" >10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed10 - 49Dearborn, MI
Learn more" > Ability to deliver
4.9/40.04.9/10 Market Presence" > 35.1 Other" >0/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
10% Back Office Outsourcing" > 90% Other" >10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed10 - 49Dearborn, MI
Learn more" > Ability to deliver
4/40.04/10 Market Presence" > 36 Other" >0/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Back Office Outsourcing" > 90% Other" >10% Back Office Outsourcing90% Other -
Undisclosed$100 - $149 / hr50 - 249Ann Arbor, MI
Learn more" > Ability to deliver
29/40.016.2/20 Reviews" > 6.8/10 Clients & Experience" > 5.9/10 Market Presence" > 11 Other" >16.2/20 Reviews6.8/10 Clients & Experience5.9/10 Market PresenceService focus
15% Back Office Outsourcing" > 85% Other" >15% Back Office Outsourcing85% Other -
$1,000+< $25 / hr50 - 249Ann Arbor, MI
Learn more" > Ability to deliver
5.9/40.00.6/10 Clients & Experience" > 5.3/10 Market Presence" > 34.1 Other" >0/20 Reviews0.6/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing" >100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Clinton TWP, MI
Learn more" > Ability to deliver
4/40.04/10 Market Presence" > 36 Other" >0/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
75% Back Office Outsourcing" > 25% Other" >75% Back Office Outsourcing25% Other -
$1,000+$25 - $49 / hr10 - 49Wixom, MI
Learn more" > Ability to deliver
4/40.04/10 Market Presence" > 36 Other" >0/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing" >100% Back Office Outsourcing -
$1,000+$25 - $49 / hr10 - 49Troy, MI
Learn more" > Ability to deliver
0/40.040 Other" >0/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
90% Back Office Outsourcing" > 10% Other" >90% Back Office Outsourcing10% Other
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