Top Order Processing Services
1,421 Companies
List of the Top Order Processing Companies
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Hugo Inc.
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$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
25% Customer Service Outsourcing" > 20% Call Center Services" > 15% Back Office Outsourcing" > 10% Content Moderation Services" > 10% Data Annotation Services" > 10% Finance & Accounting Outsourcing (FAO)" > 10% Sales Outsourcing" >25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +410% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
25% Order Processing & Taking" > 25% Chat Support Services" > 25% Email Support Services" > 25% Phone Support Services" >25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention Timely
Overall, client feedback regarding Hugo's timeliness is overwhelmingly positive. Clients consistently noted that Hugo delivered projects on time, contributing to their operational efficiency. One client highlighted that Hugo's team demonstrated a strong commitment to deadlines, while another stated they were able to scale operations and enhance support with timely responses. Additionally, a client emphasized the seamless adjustment to their needs, ensuring prompt deliveries without hassle. This dedication to timely execution has been a significant factor in establishing Hugo as a reliable partner.-
BPO & Customer Service Support for Financial Services Co
4.5 Jun 27, 2024Weekly reviews were efficient and effective, making Hugo an invaluable partner in simplifying operations and enhancing our capabilities. Their approach ensured that all tasks were completed on time, meeting our expectations consistently.
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Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.
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Digital Strategy for Environmental Solutions Platform
5.0 Aug 29, 2023We had an onboarding session that lasted 1 week and then ongoing meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow, ensuring that all steps were completed on schedule.
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Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Timely Delivery: Hugo consistently meets deadlines, driving project efficiency and creating capacity. Their proactive approach continuously improves workflows for optimal results, ensuring that all aspects of the project are completed on time.
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11 of 12 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Services provided
15% Customer Service Outsourcing" > 25% Back Office Outsourcing" > 20% Employer of Record (EOR) Services" > 10% Call Center Services" > 10% HR Outsourcing" > 10% Recruitment Process Outsourcing" > 10% Sales Outsourcing" >15% Customer Service Outsourcing25% Back Office Outsourcing20% Employer of Record (EOR) Services +410% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingFocus Areas
30% Order Processing & Taking" > 30% Phone Support Services" > 20% Chat Support Services" > 20% Email Support Services" >30% Order Processing & Taking30% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 44 projectsUnity Communications is a specialized provider of Customer Service Outsourcing (CSO) and Business Process Outsourcing (BPO) services, offering tailored solutions to enhance customer support and operational efficiencies. Overall, client feedback is overwhelmingly positive, with approximately 90% highlighting their responsiveness, professionalism, and effective project management. Areas for improvement include refining recruitment processes and evaluation methods, ensuring consistent service quality.
Reviews mention Knowledgeable
Clients consistently praise Unity Communications for their extensive knowledge and expertise across various domains. One client noted their impressive familiarity with Canadian tax laws, stating that the team is 'highly knowledgeable in local tax laws and accounting principles.' Another highlighted their 'depth of knowledge' during a telecom audit, leading to timely project completion. Overall, the sentiment reflects a strong appreciation for their knowledgeable approach, enhancing project effectiveness and client satisfaction.-
Bookkeeping & Accounting for Import & Distribution Company
5.0 Sep 5, 2023Their efficiency level in Canadian accounting has surprised and impressed me the most. The team is up to speed in terms of local sales tax, income tax, and the Canadian tax authority. Overall, they’re highly knowledgeable in local tax laws and accounting principles.
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IT Consulting for Telecom Consulting Firm
5.0 Sep 23, 2020The depth of knowledge they brought to our team.
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IT Services Support for Online Course Selection
5.0 Jul 12, 2019They exceeded our expectations. They're very knowledgeable and they were always available to address the requests from our users.
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Industry Experience
Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.Was this helpful?
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$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Services provided
40% Customer Service Outsourcing" > 30% Back Office Outsourcing" > 20% Call Center Services" > 10% Finance & Accounting Outsourcing (FAO)" >40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +110% Finance & Accounting Outsourcing (FAO)Focus Areas
20% Order Processing & Taking" > 50% Phone Support Services" > 20% Chat Support Services" > 10% Email Support Services" >20% Order Processing & Taking50% Phone Support Services20% Chat Support Services +110% Email Support ServicesSee all 52 projectsBig Outsource is a Customer Support Outsourcing provider offering call center solutions and customer service BPO services. Across reviews, 100% of clients praised their timely project delivery, professional communication, and seamless integration into client operations, with notable improvements in customer response times and administrative efficiency. They consistently deliver high-quality, reliable outsourced customer support, enhancing customer care and operational processes.
Reviews mention Professional
Overall, client sentiment regarding Big Outsource's professionalism is overwhelmingly positive. Clients consistently highlight their structured approach, timely deliverables, and adaptability to brand communication styles. For instance, one client noted their ability to integrate seamlessly with internal teams, enhancing client satisfaction. Another emphasized their responsiveness and professionalism, describing the team as a 'direct extension' of their own. Overall, Big Outsource is recognized for its commitment to quality and professionalism in service delivery.-
Business & IT Consulting Services for Haircare Company
5.0 Aug 5, 2023Big Outsource's project management approach was highly professional and efficient. They consistently met our deadlines and were responsive to our requests, demonstrating adaptability to our specific needs.
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Bookkeeping Services for Accounting Firm
5.0 Jul 31, 2023Big Outsource has demonstrated excellent project management skills. They consistently deliver on time and are quick to respond to our needs. They always go the extra mile to ensure we're satisfied with their services.
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Back-Office Outsourcing for Legal Company
5.0 Jul 25, 2023Project management was very nice, responsive, and professional. They delivered on time, every time.
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Call Center Services for Logistics Company
5.0 Jul 23, 2023Big Outsource's project management has been top-notch. They consistently delivered on time, meeting all agreed-upon deadlines and project milestones. Their responsiveness to our needs was truly impressive.
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Customer Service Outsourcing for EdTech Company
5.0 May 20, 2025BigOutsource has been a tremendous partner. They are extremely communicative, responsive, their culture is in great alignment with ours, and their staff who work directly with our team supporting our customers are extremely professional, super kind, and feel like a direct extension of our internal team because everyone gets on so well. The employees at this company, from the top down, are amazing people who are extremely professional, are a pleasure to work with, and have been a great partner.
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1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have praised Big Outsource for their responsiveness and ability to enhance project efficiency. One client noted a 30% improvement in turnaround time and appreciated the proactive communication and support provided by their assigned assistant. The alignment of company values and budget considerations were key factors in selecting Big Outsource. However, there is a suggestion for improvement in proposing new content tools, indicating room for further innovation.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 8 time zones:
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Singapore Standard Time (SGT)
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
35% Customer Service Outsourcing" > 25% Call Center Services" > 20% AI Agents" > 15% Back Office Outsourcing" > 5% Data Annotation Services" >35% Customer Service Outsourcing25% Call Center Services20% AI Agents +215% Back Office Outsourcing5% Data Annotation ServicesFocus Areas
10% Order Processing & Taking" > 42% Chat Support Services" > 31% Phone Support Services" > 17% Email Support Services" >10% Order Processing & Taking42% Chat Support Services31% Phone Support Services +117% Email Support ServicesSee all 81 projectsSupportYourApp is a Customer Support Outsourcing company that provides diverse services including 24/7 customer care, technical support, and call center solutions. While some clients report exceptional service with high customer satisfaction and operational efficiency, approximately 14% of reviews highlight issues with ownership and reliability. The company's flexibility, proactive communication, and ability to scale services are frequently praised by clients.
Reviews mention Unique expertise
Clients have consistently highlighted the unique expertise of SupportYourApp, particularly in the realm of customer support and data coordination. One client noted the inclusion of a support agent with outstanding medical knowledge, which significantly enhances service quality. Overall, the sentiment is highly positive, with clients expressing satisfaction with the team's dedication and specialized skills, suggesting a strong alignment with project needs.-
Customer Support Services for B2C IT company
5.0 Dec 26, 2022The most impressive aspect of SupportYourApp is their approach to team training. This unique method distinguishes them from other companies, ensuring that their team is always ready and capable of providing professional help for every customer ticket.
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Call Center Services for B2C Nutritional Product Company
4.5 Nov 7, 2022I am particularly impressed by their extensive expertise in the field of customer support. Their dedication to providing the exact services needed and their willingness to cooperate make them a reliable partner for our business.
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Customer Support for Tech Startup
5.0 Nov 10, 2020SupportYourApp developed expertise in our product within the first few weeks. Their ability to integrate seamlessly with our existing systems and dramatically reduce response times showcases their efficiency and understanding of customer support processes.
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Call Services for Vacation Rental Company
5.0 Jul 22, 2020SupportYourApp's professionalism and expertise in their field are noteworthy. Their agents continuously learn and adapt to our business needs, advising us on necessary changes, which demonstrates their comprehensive communication expertise.
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25 of 31 Customer Service Outsourcing reviews are 5 stars13 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 31 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Fiber Verification Co
5.0 — SupportYourApp provided customer support services for a fiber verification company. The team was responsible for all aspects of the client's customer success. Read moreWas this helpful?
Industry Experience
SupportYourApp has demonstrated expertise across various industries, including Information Technology, Healthcare, and Financial Services, receiving positive feedback for their operational excellence and customer-centric approach. Clients highlighted their adaptability and proactive communication in managing customer support, particularly in fast-paced environments like eCommerce and SaaS. Overall sentiment is favorable, with many clients noting improved response times and customer satisfaction, making them a suitable partner for technology-driven and service-oriented businesses.
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Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology RetailWas this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Portland, OR
Services provided
10% Customer Service Outsourcing" > 70% Back Office Outsourcing" > 10% Call Center Services" > 10% Sales Outsourcing" >10% Customer Service Outsourcing70% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
55% Order Processing & Taking" > 25% Email Support Services" > 10% Chat Support Services" > 10% Phone Support Services" >55% Order Processing & Taking25% Email Support Services10% Chat Support Services +110% Phone Support ServicesSee all 45 projectsPrialto is a Customer Service BPO offering outsourced administrative and customer support services. Across reviews, 100% highlight their seamless integration and proactive communication, with many praising their ability to enhance productivity and efficiency through exceptional customer support outsourcing. A notable 80% of reviewers commend their value-oriented culture and alignment with client values, emphasizing the company's strong project management and responsiveness.
4 of 4 reviews are 5 stars1 new review for Customer Service Outsourcing services$10,000 – $49,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews highlight Prialto's effective administrative support, with clients praising their organization of tasks and timely delivery of services. One client noted a significant time savings of three hours per week due to improved operations, while another emphasized doubling client capacity thanks to their virtual assistant's help. The overall sentiment is positive, with clients appreciating the responsiveness and quality of the team, although some suggested a deeper understanding of specific industries could enhance the service.Was this helpful?
1 of 1 Order Processing & Taking reviews is 5 starsUnknown avg. project costOrder Processing & Taking Experience
Prialto has received overwhelmingly positive feedback for their Order Processing & Taking services, with 90% of reviewers noting improved organizational capabilities and process automation. Clients highlighted the proactive support of personal assistants, emphasizing their commitment to process improvement and effective communication. Specific strengths include adaptability in training and consistent availability of team members. Notably, 80% of reviewers appreciated the team's collaborative culture, while suggestions for improvement focused on enhancing access to necessary software.
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Industry Experience
Prialto has garnered positive feedback across various industries, including real estate, banking, advertising and marketing, and financial services. Clients appreciate their timely project delivery, organizational skills, and strong communication. Notable strengths include their ability to integrate seamlessly into different workflows, provide tailored support, and enhance productivity. Overall sentiment is favorable, indicating Prialto is well-suited for businesses seeking reliable administrative assistance and operational efficiency across multiple sectors.
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Consulting Software eCommerce Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing Banks Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Prialto for its exceptional value and cost-effectiveness. Many reviews highlight that the pricing aligns well with their budgets while delivering high-quality services, with one client noting it as 'good value for cost.' Additionally, several clients expressed satisfaction with the increased productivity and efficiency gained from Prialto's support, emphasizing the significant return on investment. Overall, the sentiment reflects a strong appreciation for the balance of cost and value provided by Prialto.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Services provided
60% Customer Service Outsourcing" > 20% Back Office Outsourcing" > 20% Call Center Services" >60% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center ServicesFocus Areas
10% Order Processing & Taking" > 30% Chat Support Services" > 30% Email Support Services" > 30% Phone Support Services" >10% Order Processing & Taking30% Chat Support Services30% Email Support Services +130% Phone Support ServicesSee all 46 projectsHelpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.
Reviews mention Proactive
Helpware consistently receives positive feedback regarding their proactive approach in client engagements. Clients commend their ability to anticipate needs and swiftly address challenges, as evidenced by one client noting their 'enthusiastic and proactive approach to calling out risks.' Another highlighted their 'transparent and proactive' communication style. Overall, the sentiment is overwhelmingly favorable, with clients appreciating Helpware's commitment to improvement and collaboration, reinforcing their role as an integral part of the teams they support.-
Centralization Process & Outsourcing Svcs for Treatment Firm
5.0 Aug 18, 2021Their transparent and proactive approach has been impressive. On top of that, they’re great to talk with.
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Call Center Services for Nonprofit Organization
5.0 Jun 2, 2021I've been most impressed by their enthusiastic and proactive approach to calling out things going well, things going poorly, and risks. The communication has helped us move quickly and prevent issues before they happen.
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Call Center Services for Resume Builder Website
5.0 Apr 29, 2021They were extremely proactive in surfacing opportunities for improvements either in our product or our business practices. We appreciate most just how flexible they were in working with a smaller, but rapidly growing, business.
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Call Center Services for E-Learning Software Company
5.0 Aug 29, 2020Team quickly learned the system, built a solid support ticket plan, and was proactive and super helpful how they answered tickets and made themselves available.
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Image Annotation for Computer Vision Software
5.0 May 29, 2019Their team is extremely responsive to our questions and feedback and provides updates proactively. Their customer service has made the process as easy and smooth as possible for us.
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Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$10,000+$25 - $49 / hr250 - 999Ho Chi Minh, Vietnam
Services provided
10% Customer Service Outsourcing" > 15% Mobile App Development" > 10% AI Development" > 10% Custom Software Development" > 10% E-Commerce Development" > 10% Generative AI" > 10% IT Staff Augmentation" > 10% Low/No Code Development" > 10% Web Development" > 5% AI Agents" >10% Customer Service Outsourcing15% Mobile App Development10% AI Development +710% Custom Software Development10% E-Commerce Development10% Generative AI10% IT Staff Augmentation10% Low/No Code Development10% Web Development5% AI AgentsFocus Areas
40% Order Processing & Taking" > 25% Chat Support Services" > 25% Phone Support Services" > 10% Email Support Services" >40% Order Processing & Taking25% Chat Support Services25% Phone Support Services +110% Email Support ServicesSee all 34 projectsKyanon Digital is a versatile technology company specializing in web and app development, UI/UX design, and digital transformation solutions. Reviews indicate a mixed feedback profile, with approximately 70% of reviewers appreciating their technical expertise, project management, and transparency. However, around 30% noted challenges such as feature deficiencies and project delays. They are commended for their professionalism, user-centric approach, and ability to integrate seamlessly into client teams.
1 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for Kyanon Digital reflect a mixed sentiment. A client highlighted significant improvements in web performance and user engagement, praising the company's effective project management and responsiveness. Conversely, another client reported dissatisfaction due to delays and communication issues, indicating that the project was 90 days late and involved frequent changes in project management. Overall, while Kyanon Digital demonstrates strengths in some projects, challenges in communication and delivery timelines were noted.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback indicates a mixed sentiment regarding Kyanon Digital's cost and value for money. Many clients appreciated the company's pricing, stating it fit their budget and provided good value. For instance, one client noted that Kyanon Digital's pricing was a key factor in their decision to engage them. However, some reviews pointed out issues with project delays and missing features, leading to concerns about the overall value received for the investment. Overall, while Kyanon Digital is seen as cost-effective, there are calls for improved delivery and feature completeness.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Vietnamese
This provider is available in 17 time zones:
- Middle East Time (MET)
- China Taiwan Time (CTT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Eastern African Time (EAT)
- Alaska Standard Time (AKST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
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$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Services provided
45% Customer Service Outsourcing" > 55% Fulfillment" >45% Customer Service Outsourcing55% FulfillmentFocus Areas
25% Order Processing & Taking" > 25% Chat Support Services" > 25% Email Support Services" > 25% Phone Support Services" >25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 7 projectsSalesupply is a Customer Service BPO specializing in Customer Support Outsourcing across various markets, offering services like multilingual customer service and logistics solutions. Reviewers highlight their strong project management, responsiveness, and ability to customize solutions, with an emphasis on operational efficiency and customer satisfaction. Approximately 100% of reviews are positive, praising their professional service and tailored customer care.
Reviews mention Reliable
The feedback from the Editor-in-Chief of Billboard Italia highlights Salesupply's exceptional reliability in managing magazine distribution. Clients noted that all orders were handled smoothly, with a significant improvement over previous experiences using the national postal service, which faced numerous issues. The reviewer emphasized that Salesupply provided a seamless solution to overcome logistical challenges, underscoring their dependable service. Overall, the sentiment regarding reliability is highly positive, with no suggested areas for improvement.-
Fulfillment Services for Media Company
4.0 Mar 5, 2026They offer great reliability. Before Salesupply, the orders were managed directly by the internal team using the national postal service, with a lot of problems on both ends. With Salesupply we found an easy way to overcome those obstacles.
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0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, client feedback on Salesupply has been overwhelmingly positive. A notable review from the Editor-in-Chief of Billboard Italia highlighted their reliable distribution services, which resolved previous logistical issues. Clients appreciated their budget-friendly pricing and smooth project management, noting that all orders were handled efficiently. Overall, clients express satisfaction with Salesupply's performance and indicate no areas for improvement.Was this helpful?
Industry Experience
Salesupply has garnered positive feedback across multiple industries, including consumer products, eCommerce, retail, and media. Clients in consumer products praised their customer service and cultural fit. In eCommerce, they have been recognized for enhancing customer experience and operational efficiency, leading to increased satisfaction and sales. Retail partners highlighted their fulfillment capabilities, while media clients appreciated their reliability in distribution. Overall, Salesupply is well-suited for companies seeking robust customer service and logistics solutions across these sectors.
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Consumer products & services Other industries Consumer Products eCommerce Retail MediaWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Services provided
30% Customer Service Outsourcing" > 30% Finance & Accounting Outsourcing (FAO)" > 20% Back Office Outsourcing" > 20% IT Staff Augmentation" >30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +120% IT Staff AugmentationFocus Areas
10% Order Processing & Taking" > 60% Phone Support Services" > 25% Email Support Services" > 5% Chat Support Services" >10% Order Processing & Taking60% Phone Support Services25% Email Support Services +15% Chat Support ServicesSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have expressed overall satisfaction with Connext's call center services, particularly noting a significant reduction in guest complaints and improved reservation accuracy. One client highlighted the impressive hiring process and alignment of values. However, there is a suggestion for enhancing employee training. Communication has been effective, with most projects delivered on time, reinforcing a positive sentiment towards Connext's reliability and professionalism.Was this helpful?
Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 7 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
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$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
30% Customer Service Outsourcing" > 30% Call Center Services" > 10% Back Office Outsourcing" > 10% Finance & Accounting Outsourcing (FAO)" > 10% IT Staff Augmentation" > 10% Sales Outsourcing" >30% Customer Service Outsourcing30% Call Center Services10% Back Office Outsourcing +310% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingFocus Areas
15% Order Processing & Taking" > 45% Phone Support Services" > 20% Chat Support Services" > 20% Email Support Services" >15% Order Processing & Taking45% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 9 projectsSelect VoiceCom is a Customer Support Outsourcing company specializing in Call Center Solutions and Customer Service BPO. The company consistently receives positive feedback, with approximately 100% of reviewers appreciating their effective communication, cultural alignment, and quality assurance processes. Clients highlight their ability to improve call quality and efficiency, as well as their proactive approach to problem-solving.
Reviews mention Flexible
The feedback regarding Select VoiceCom highlights their notable flexibility in project management. Clients emphasized their responsiveness to changing requirements and their proactive problem-solving approach. For instance, one client praised their ability to swiftly address challenges and implement effective solutions, ensuring alignment with project goals. Overall, the sentiment reflects a strong appreciation for Select VoiceCom's adaptability and dedication to client satisfaction, contributing significantly to the success of their campaigns.-
Call Center Services for MarTech Company
5.0 Jan 19, 2025Yes, very flexible and agile to help continue to optimize and create efficiencies for the campaign.
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0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, client feedback for Select VoiceCom has been overwhelmingly positive. A Chief People Officer from a financial services company praised their well-organized and communicative team, noting responsiveness within 24 hours and a personalized approach. Clients appreciated their alignment in company values and culture fit. No areas for improvement were identified, indicating a high level of satisfaction with their services, particularly in sourcing and managing talent effectively.Was this helpful?
2 of 3 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back Office & Customer Service Outsourcing for Law Firm
5.0 — Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. Read moreWas this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
30% Customer Service Outsourcing" > 50% Back Office Outsourcing" > 10% Call Center Services" > 10% Sales Outsourcing" >30% Customer Service Outsourcing50% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
25% Order Processing & Taking" > 25% Chat Support Services" > 25% Email Support Services" > 25% Phone Support Services" >25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 33 projectsUassist.ME is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviews indicate a 100% positive feedback rate, highlighting their effective communication and problem-solving skills, with a notable 28% reduction in dropped calls and improved CSAT scores. Clients appreciate their professionalism and dedication to managing customer interactions.
Reviews mention Great team
Clients have consistently praised Uassist.ME for their exceptional team, highlighting their fluency in English and Spanish, college education, and strong work ethic. One client noted the company's unique culture that fosters great employees who are satisfied and empowered. Another emphasized their outstanding dependability and effective communication, stating the team is essential for their operations. Overall, the sentiment reflects a high level of satisfaction with the team's performance and collaboration.-
Lead Management Services for Real Estate Management Company
5.0 Jun 7, 2022Remote management of the team was a concern, but we have found it to be seamless. We have a point person on the UAM side that helps to manage the team's day-to-day and we work through Microsoft Teams and Slack to stay connected. What really differentiates UAM though is its company culture that creates GREAT employees who are satisfied, empowered, curious, and diligent.
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IT Support for Real Estate Investment Firm
5.0 Jan 15, 2021I can’t say enough good things about them. Lead generation and account management can be tough, but they provide us with amazing resources that make the job easier for everyone. The quality of the team is exceptional. The level of talent that they have available is impressive. I don’t think people realize how highly skilled outsourced teams can be.
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1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Virtual Assistant Services for Landscaping Company
5.0 — Uassist.ME provides virtual assistant services for a landscaping company. The team is responsible for managing the client's schedules and field team assignments and communicating with clients and Read moreWas this helpful?
Industry Experience
Uassist.ME has received positive feedback across various industries, including IT Services, Food & Beverage, Financial Services, Real Estate, and Advertising & Marketing. Clients praise their professionalism, adaptability, and effective communication. In IT Services, they excelled in lead generation; in Food & Beverage, efficiency in data handling was highlighted. The Financial Services sector valued their ability to streamline administrative tasks. Real Estate firms benefited from improved lead management, while Advertising & Marketing clients appreciated their capacity for creative tasks. Overall sentiment indicates Uassist.ME is a reliable partner across these sectors.
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Food & Beverage Financial services Real estate Advertising & marketing Healthcare Media Environmental Services Information technology Consumer Products Food & Beverages Legal Construction Other Industry IT Services ContractingWas this helpful?
More responsive than most other service providers
Get in TouchUassist.ME is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr50 - 249Cairo, Egypt
Services provided
30% Customer Service Outsourcing" > 30% Call Center Services" > 20% Back Office Outsourcing" > 20% Sales Outsourcing" >30% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
25% Order Processing & Taking" > 25% Chat Support Services" > 25% Email Support Services" > 25% Phone Support Services" >25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 11 projectsBPO Hive LLC is a Customer Service BPO providing services such as call center outsourcing, data entry, and back-office support. Reviewers consistently praise their cost-effective solutions, with a strong alignment to company values, leading to improved efficiency and reduced operational disruptions. Notably, 100% of reviews highlight their effective project management and responsiveness, contributing to an impressive customer satisfaction rate.
3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Virtual Receptionist Services for Retail Company
5.0 — BPO Hive LLC provides virtual receptionist services for a retail company. The team answers all incoming calls, manages call forwarding, takes messages, and handles customer inquiries and sales Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight BPO Hive LLC's exceptional value for money, citing their competitive pricing and alignment with budgetary constraints. For instance, the Regional Marketing Manager of ZWSOFT emphasized the company's 'good value for cost' and flexibility. Similarly, the CEO of Chemical Safety International noted that BPO Hive LLC provided a 'great culture fit' and 'good value for cost.' Overall, client sentiment is overwhelmingly positive regarding the cost-effectiveness and quality of services provided.Was this helpful?
More responsive than most other service providers
Get in TouchBPO Hive LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Arabic
This provider is available in 1 time zone:
- Eastern European Time (EET)
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
20% Customer Service Outsourcing" > 45% Call Center Services" > 15% Sales Outsourcing" > 10% Back Office Outsourcing" > 10% Staffing" >20% Customer Service Outsourcing45% Call Center Services15% Sales Outsourcing +210% Back Office Outsourcing10% StaffingFocus Areas
20% Order Processing & Taking" > 50% Phone Support Services" > 20% Email Support Services" > 10% Chat Support Services" >20% Order Processing & Taking50% Phone Support Services20% Email Support Services +110% Chat Support ServicesSee all 34 projectsXACT is a Customer Service BPO specializing in outsourced customer support and call center solutions. Their clients praise their flexibility, cultural alignment, and proactive problem-solving. Approximately 75% of reviews highlight their strong project management and responsiveness, while some note occasional challenges in documentation accuracy. Overall, they consistently deliver high satisfaction and efficiency in customer service operations.
Reviews mention Timely
The overall sentiment regarding timeliness is positive. Clients commend Xact for their responsiveness and ability to meet deadlines. For instance, one client noted that their project manager responds promptly to emails and is attentive to needs, while another highlighted that Xact consistently delivered on time and communicated potential risks effectively. Additionally, the quick ramp-up of services and the provision of regular updates were particularly appreciated, demonstrating Xact's commitment to timely project management.-
Call Center Services for Elevator Service Company
4.5 Sep 20, 2022Weekly updates via TEAMs meeting and weekly metric package submitted to keep me informed. On occasion, I had to prompt submission of the metrics package, but this did not happen often. I was impressed by how quickly they ramped up and once they changed PMs, how quickly the calls were getting completed.
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Back-Office & Customer Service for Promotional Products Co
5.0 Oct 27, 2025Yes, they delivered on time and let us know if there was ever any risk in meeting timelines or deliverables. They have been receptive to change and are incredibly flexible to work with. They also respond well to feedback and collaborate well with all of us.
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1 of 1 Order Processing & Taking reviews is 5 stars1 new review for Order Processing & Taking in past 6 monthsUnknown avg. project costOrder Processing & Taking Experience
XACT has received overwhelmingly positive feedback for their Order Processing & Taking services, with 95% of reviewers expressing satisfaction. Clients praised their ability to rapidly scale customer service teams and maintain high service levels, achieving key metrics for the first time. Noteworthy strengths include their proactive approach, cultural alignment, and flexibility in staffing. Reviewers highlighted the strong performance and empathy of XACT agents, resulting in high client satisfaction and several 5-star reviews. No significant areas for improvement were noted.
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1 of 4 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back-Office & Customer Service for Promotional Products Co
5.0 — XACT provides back-office and customer service outsourcing for a promotional products company. The team's agents handle inbound customer inquiries, order status updates, and post-sale assistance. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchXACT is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+Undisclosed250 - 999Brooklyn, NY
Services provided
60% Customer Service Outsourcing" > 10% Back Office Outsourcing" > 10% Call Center Services" > 10% Content Moderation Services" > 10% Data Annotation Services" >60% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +210% Content Moderation Services10% Data Annotation ServicesFocus Areas
10% Order Processing & Taking" > 50% Phone Support Services" > 20% Chat Support Services" > 20% Email Support Services" >10% Order Processing & Taking50% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 67 projectsTop Customer Service is a prominent provider of Customer Support Outsourcing and Call Center Solutions, offering services such as inbound call handling and customer inquiry management. With a 100% satisfaction rate, clients commend their professionalism and efficiency, noting significant improvements in response times and client satisfaction. Approximately 75% of reviewers praise their seamless integration and alignment with company values.
26 of 26 reviews are 5 stars16 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 26 Recent ReviewsReviewed 26 times in the past 6 months
In recent reviews, clients praised Top Customer Service for their professionalism and ability to enhance response times for customer inquiries. Notably, the team helped reduce missed calls significantly and improved communication through organized call handling and follow-ups. Clients highlighted the smooth onboarding process and consistent service quality. Overall sentiment is overwhelmingly positive, with many stating they had no areas for improvement, citing satisfaction with the results achieved in customer engagement and support.Was this helpful?
1 of 1 Order Processing & Taking reviews is 5 stars$50,000 – $199,999 avg. project costOrder Processing & Taking Experience
Overall, feedback on Top Customer Service's Order Processing & Taking services is highly positive, with 100% of reviewers expressing satisfaction. Clients appreciate their effective call answering and job dispatching, which enhanced operational efficiency and technician satisfaction. Notable strengths include timely project delivery and a strong understanding of client needs. One client emphasized that their team significantly increased job opportunities by maintaining clear communication. Reviewers found no areas for improvement, highlighting the company's exceptional performance.
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25 of 25 Customer Service Outsourcing reviews are 5 stars16 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 25 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Hatboro, PA
Services provided
30% Customer Service Outsourcing" > 40% Back Office Outsourcing" > 30% Call Center Services" >30% Customer Service Outsourcing40% Back Office Outsourcing30% Call Center ServicesFocus Areas
10% Order Processing & Taking" > 30% Chat Support Services" > 30% Email Support Services" > 30% Phone Support Services" >10% Order Processing & Taking30% Chat Support Services30% Email Support Services +130% Phone Support ServicesSee all 11 projectsHelpSquad is a Customer Service Outsourcing (CSO) company providing comprehensive solutions like call center outsourcing, live chat support, and virtual assistance. With 100% positive reviews, clients commend their exceptional communication, responsiveness, and cost-effectiveness, with specific improvements such as a 25% increase in conversion rates and a 33% reduction in labor costs mentioned in feedback.
7 of 7 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 7 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read moreWas this helpful?
Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
Read All ReviewsSelect Industry to see insights
Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
$185 50 chats per month 25 FAQs per month $350 100 chats per month 50 FAQs per month $600 200 chats per month 100 FAQs per monthView Packages24 x 7 Managed Chat Service
HelpSquad agents will manage your live chats 24 x 7 x 365 with our highly-trained, professional chat agents. Using answers to frequently asked questions, the agents will help your customers with their questions and generate leads.Was this helpful?
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UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Customer Service Outsourcing" > 10% Back Office Outsourcing" > 10% Call Center Services" > 10% Employer of Record (EOR) Services" > 10% Finance & Accounting Outsourcing (FAO)" > 10% HR Outsourcing" > 10% IT Staff Augmentation" > 10% Recruitment Process Outsourcing" > 10% Sales Outsourcing" > 10% Staffing" >10% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +710% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingFocus Areas
25% Order Processing & Taking" > 25% Chat Support Services" > 25% Email Support Services" > 25% Phone Support Services" >25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 23 projectsRemote Team Solutions is a Customer Service Outsourcing (CSO) company specializing in Customer Care and Call Center Solutions. Reviews highlight their effective project management and alignment with client values, with 100% of reviews emphasizing trust and professional integrity. Clients report increased profitability and customer satisfaction, illustrating Remote Team Solutions' capability in delivering world-class outsourced customer support services.
Reviews mention Efficient
Clients have consistently praised Remote Team Solutions for their efficiency and responsiveness throughout the recruitment process. One client noted that despite initial challenges in finding suitable candidates, Pedro's quick and effective approach led to the successful placement of a customer success manager. Their communication skills were highlighted as exemplary, contributing to a collaborative partnership. Overall, the sentiment reflects a strong confidence in their efficient service delivery, with clients expressing satisfaction in their ongoing engagements.-
Recruitment Solutions for Real Estate Company
5.0 Oct 18, 2021Our partnership has been very collaborative because their communication skills are always on point. On top of that, they’re very quick and efficient. We mainly communicate through email, and occasionally, we have Zoom meetings.
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1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback for Remote Team Solutions highlights their effective project management and timely delivery of services. A Processing Manager from Texas Specialty Underwriters praised their ability to issue policies faster while maintaining quality. Clients appreciate the flexibility in managing their teams and noted the good value for cost. Overall, sentiment is positive, with no significant areas for improvement identified, indicating a strong alignment with client expectations.Was this helpful?
Industry Experience
Remote Team Solutions has demonstrated expertise across diverse industries, including Legal, Media, Advertising & Marketing, Real Estate, and Business Services. Clients commend their strong project management, responsive communication, and high-quality staff, particularly for roles in customer service, recruitment, and virtual assistance. Overall sentiment is overwhelmingly positive, with clients noting significant improvements in operational efficiency, team integration, and cost-effectiveness. This provider is well-suited for clients in need of reliable staffing solutions in dynamic environments.
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Insurance Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages SoftwareWas this helpful?
More responsive than most other service providers
Get in TouchRemote Team Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$50,000+Undisclosed1,000 - 9,999American Fork, UT
Services provided
20% Customer Service Outsourcing" > 20% Back Office Outsourcing" > 20% Call Center Services" > 15% Finance & Accounting Outsourcing (FAO)" > 10% Content Moderation Services" > 10% Data Annotation Services" > 5% HR Outsourcing" >20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +415% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingFocus Areas
25% Order Processing & Taking" > 25% Chat Support Services" > 25% Email Support Services" > 25% Phone Support Services" >25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 4 projectsROI CX Solutions is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Their reviews reflect a strong cultural fit and responsive communication, with 100% positive feedback highlighting improved outcomes and management since new leadership took over.
Reviews mention Accommodating
Clients have expressed high satisfaction with ROI CX Solutions' accommodating nature, noting their strong flexibility in adapting to unique needs and seamless communication. One client highlighted their ability to adjust to the tech stack learning curve and provide ongoing support, enhancing the overall user experience. While there were initial setbacks, the team's willingness to adapt and meet key milestones ultimately resulted in improved operational efficiency and customer satisfaction.-
Call Center Services for Software Dev Company
4.5 Feb 25, 2026ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges.
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2 of 4 reviews are 5 stars1 new review for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent client reviews of ROI CX Solutions highlight a strong overall sentiment of satisfaction. Clients reported significant improvements in response times, customer satisfaction scores, and operational efficiency. For instance, one client noted a reduction in first response time from four hours to three, while another praised the team's professionalism and empathy in handling patient calls. Communication and project management were consistently noted as strengths, although some clients suggested enhancements in proactive engagement and early check-ins.Was this helpful?
Industry Experience
ROI CX Solutions has demonstrated expertise across several industries, including retail, medical, hospitality & leisure, and consumer products & services. Clients praised their responsiveness, professionalism, and ability to enhance operational efficiency. In retail, they excelled in issue resolution and communication. In medical, they improved patient experience and call handling metrics. In hospitality, they showcased flexibility and cost management, while in consumer products, they significantly reduced response times and elevated customer satisfaction. Overall, their strengths align well with organizations seeking effective support solutions in these sectors.
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Consumer products & services Medical Hospitality & leisure RetailWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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UndisclosedUndisclosed1,000 - 9,999Limassol, Cyprus
Services provided
35% Customer Service Outsourcing" > 35% Data Annotation Services" > 30% Generative AI" >35% Customer Service Outsourcing35% Data Annotation Services30% Generative AIFocus Areas
25% Order Processing & Taking" > 25% Chat Support Services" > 25% Email Support Services" > 25% Phone Support Services" >25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 37 projectsMindy Support is a Customer Service BPO specializing in multilingual customer support, call center outsourcing, and remote customer care services. Reviews indicate a 100% satisfaction rate, with clients praising their efficient project management and proactive communication. Notable strengths include scalability and timely delivery, though there is a suggestion to expand language offerings and enhance training for telephone support staff.
1 of 3 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Multilingual Customer Service & Back-Office for Beauty Brand
5.0 — Mindy Support provided multilingual call center and back-office services for a beauty brand. The team handled customer inquiries and supported data entry, order processing, account management, and Read moreWas this helpful?
Industry Experience
Mindy Support has demonstrated significant expertise across various industries, primarily in Beauty, Automotive, eCommerce, IT Services, Software, Engineering, and Healthcare. Clients commend their multilingual support and operational efficiency, particularly in customer service and data annotation tasks. In the Beauty sector, they've improved productivity and language offerings, while in IT Services and Software, they've enhanced model accuracy with high-quality annotations. Overall, feedback reflects strong project management, flexibility, and responsiveness, making Mindy Support a reliable partner for businesses seeking effective outsourcing solutions.
Read All ReviewsSelect Industry to see insights
Beauty Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Information technology Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Mindy Support's competitive pricing and excellent value for money. For instance, one client from Monat Global praised the company's 'good value for cost,' while another noted that Mindy Support's pricing fit their budget effectively. Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the quality of service relative to costs, emphasizing that Mindy Support delivers quality results efficiently and affordably.Was this helpful?
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This provider is fluent in 22 languages:
- English
- Spanish
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Persian
- Romanian
- Dutch
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$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
20% Customer Service Outsourcing" > 20% HR Outsourcing" > 15% Back Office Outsourcing" > 15% Call Center Services" > 15% Finance & Accounting Outsourcing (FAO)" > 15% Sales Outsourcing" >20% Customer Service Outsourcing20% HR Outsourcing15% Back Office Outsourcing +315% Call Center Services15% Finance & Accounting Outsourcing (FAO)15% Sales OutsourcingFocus Areas
20% Order Processing & Taking" > 40% Phone Support Services" > 20% Chat Support Services" > 20% Email Support Services" >20% Order Processing & Taking40% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 15 projects1840 & Company is a Customer Support Outsourcing firm that excels in delivering comprehensive customer care solutions. With an impressive 96% CSAT and rapid response times, reviewers consistently praise their flexibility and responsiveness in adapting to changing needs, highlighting their value for cost and suitability as a partner.
Reviews mention Reliable
Clients consistently praised 1840 & Company for their reliability, emphasizing timely delivery and proactive planning. One client noted their 'strong planning and adaptability skills' that ensured deadlines were met, while another highlighted their 'highly attentive and flexible' approach to addressing concerns. Overall, the sentiment reflects a strong commitment to project goals and responsiveness, contributing significantly to the project's success.-
Call Center Services for Software Company
4.5 Jun 17, 2024Their project management approach involved regular weekly meetings, which ensured clear and consistent communication. During these meetings, we reviewed the project results from the previous week, allowing us to assess progress and address any issues promptly. This systematic approach helped in maintaining alignment with project goals and timelines. Yes, they consistently delivered items on time. Their ability to meet deadlines was facilitated by their proactive planning and adaptability. They closely monitored project milestones and made adjustments as needed, ensuring that any potential delays were identified and mitigated early.
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Call Center Services for Software Company
4.5 Jun 17, 2024They showcased strong planning and adaptability skills, which allowed them to meet deadlines consistently. Their ability to closely monitor project milestones and make necessary adjustments early on prevented potential delays, highlighting their efficiency and reliability. Additionally, their responsiveness to our needs was outstanding. They were not only quick to address our concerns and requests but also showed a genuine commitment to understanding our requirements.
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Industry Experience
1840 & Company has demonstrated expertise across various industries, including Healthcare, eCommerce, Advertising & Marketing, Telecommunications, Software, Financial Services, Manufacturing, Food & Beverages, Retail, and Business Services. Clients commend their recruitment efficiency, quick responsiveness, and high-quality candidate sourcing, leading to significant business growth and improved operational outcomes. Overall sentiment across industries is highly positive, highlighting 1840 & Company's adaptability and effective communication as key strengths.
Read All ReviewsSelect Industry to see insights
Healthcare eCommerce Advertising & marketing Telecommunications Software Financial services Manufacturing Business services Food & Beverages Retail Human ResourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight 1840 & Company as providing excellent value for money, with many noting that their pricing aligns well with their budgets. For instance, one client emphasized that the pricing fit their budget and offered good value for the cost, while another mentioned the company's ability to deliver quality candidates without wasting time. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided.Was this helpful?
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This provider is fluent in 10 languages:
- English
- Spanish
- Arabic
- Mandarin
- French
- Italian
- German
- Hindi
- Portuguese
- Romanian
This provider is available in 1 time zone:
- Central Standard Time (CST)
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
20% Customer Service Outsourcing" > 40% Back Office Outsourcing" > 20% Call Center Services" > 20% Sales Outsourcing" >20% Customer Service Outsourcing40% Back Office Outsourcing20% Call Center Services +120% Sales OutsourcingFocus Areas
25% Order Processing & Taking" > 25% Chat Support Services" > 25% Email Support Services" > 25% Phone Support Services" >25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 36 projectsWing Assistant is a Customer Support Outsourcing company specializing in administrative and customer service tasks. Reviews indicate mixed feedback, with approximately 70% of clients expressing satisfaction with their responsiveness, efficiency, and seamless integration into operations, achieving over 95% call answer rates. However, about 30% reported issues with task accuracy and supervision, highlighting a need for better credential verification and performance guarantees.
Reviews mention Reliable
Clients consistently describe Wing Assistant as a reliable partner, highlighting their timely delivery and effective communication. One CEO noted, 'Everyone is easy to work with, highly reliable, and consistently delivers quality work,' while another client emphasized their 'flexibility, reliability, and reasonable prices.' Furthermore, a project manager remarked on the team's ability to complete tasks on time, stating, 'It's been a very reliable and trustworthy service that became a fundamental part of our workflow.' Overall, the sentiment surrounding reliability is overwhelmingly positive.-
Customer Service Outsourcing for Nonprofit Organization
4.5 Jun 2, 2023Items were delivered on time and client was supportive of my needs. I was impressed with their flexibility, reliability, reasonable prices, and variety of offerings.
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Data Entry for Reverse Logistics Firm
5.0 Nov 28, 2022It's been saving us a lot of valuable time and giving us a lot of brainspace knowing this task was running by itself and always completed timely. It's been a very reliable and trustworthy service that became a fundamental part of our workflow.
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Back Office Outsourcing for Event Planning Platform
5.0 Nov 25, 2025Wing Assistant's communication is clear, proactive, and always professional. The team delivers on time. We communicate via virtual meetings, emails, and messaging apps. Everyone is easy to work with, highly reliable, and consistently delivers quality work. The team integrates seamlessly into our workflow and truly feels like an extension of our company. Overall, Wing Assistant has been reliable, efficient, and a meaningful boost to our operations.
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5 of 7 reviews are 5 stars2 new reviews for Customer Service Outsourcing services$10,000 – $49,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
Recent reviews of Wing Assistant highlight their exceptional customer service and operational efficiency. Clients praised their seamless integration into existing workflows and timely communication. For instance, a VP noted a call answer rate exceeding 95%, while a CEO appreciated the fast onboarding process. Overall sentiment is highly positive, with clients expressing satisfaction with value for cost, though some suggested improvements in the selection process for team members.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express positive sentiment regarding the cost and value for money offered by Wing Assistant. Many reviews highlight that the pricing fits within budget constraints and delivers good value for the services provided. For instance, one client noted that they achieved operational efficiency at just 20% of the cost compared to domestic services. Another mentioned that the onboarding process was completed swiftly and cost-effectively, allowing them to focus on core tasks. However, there are some concerns about the consistency of service delivery, suggesting room for improvement in certain instances.Was this helpful?
View PackagesFull-time Customer Support Representative
Give customers a way to reach you as soon as they need help. Wing Live Customer Support Reps (CSR) help with customer acquisition, onboarding, order processing, complaints, refunds and more.Was this helpful?
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
20% Customer Service Outsourcing" > 50% Call Center Services" > 15% Back Office Outsourcing" > 15% CRM Consulting and SI" >20% Customer Service Outsourcing50% Call Center Services15% Back Office Outsourcing +115% CRM Consulting and SIFocus Areas
10% Order Processing & Taking" > 60% Phone Support Services" > 15% Chat Support Services" > 15% Email Support Services" >10% Order Processing & Taking60% Phone Support Services15% Chat Support Services +115% Email Support ServicesSee all 14 projectsValoris Center is a customer service BPO company offering comprehensive call center solutions, including customer support outsourcing and technical support. Reviews indicate high satisfaction, with an 80% success rate in new customer campaigns and a 92% customer satisfaction rating. Clients commend their responsiveness, adherence to timelines, and alignment with company values, though some noted areas for improvement, such as personnel turnover.
Reviews mention Experienced
The overall sentiment regarding Valoris Center's experience is highly positive. Clients commend their professional team and expertise, noting their effective communication and real-time problem-solving capabilities. Specific feedback highlights the value of their customer satisfaction surveys and lead management services, which enhance customer loyalty and improve lead quality. Clients appreciate Valoris's ability to customize solutions, although some mention initial operational adjustments as a learning curve.-
BPO for Automobile Importer And Distribution Company
5.0 Jan 13, 2023The previous experience and knowledge of Valoris Center, along with their professional team, were most impressive. Their willingness to customize the solution for us was also noteworthy.
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1 of 2 reviews are 5 stars1 new review for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, clients have praised Valoris Center for their proactive support and flexibility in addressing business needs. The head of CRM at PENNY Romania highlighted their impressive response rates and adaptability, while the Quality Manager at BRT SPA commended their punctuality and excellent team performance. Overall, the sentiment is highly positive, with clients appreciating the value for cost and alignment with company culture, though minor improvements in ticket distribution were suggested.Was this helpful?
3 of 4 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Freight Transportation Co
5.0 — Valoris Center provides customer support services for a freight transportation company. The team assists the client's customers and resolves their main issues and requests. Read moreWas this helpful?
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This provider is fluent in 12 languages:
- English
- Spanish
- Russian
- German
- French
- Italian
- Romanian
- Serbian
- Slovenian
- Bulgarian
- Dutch
- Polish
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$10,000+< $25 / hr1,000 - 9,999Wrocław, Poland
Services provided
40% Customer Service Outsourcing" > 40% Call Center Services" > 20% Back Office Outsourcing" >40% Customer Service Outsourcing40% Call Center Services20% Back Office OutsourcingFocus Areas
25% Order Processing & Taking" > 25% Chat Support Services" > 25% Email Support Services" > 25% Phone Support Services" >25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 23 projectsCCIG Group is a Customer Service BPO offering outsourced customer support, call center solutions, and comprehensive customer care outsourcing services. The reviews highlight exceptional flexibility, with 100% of reviewers noting their ability to adapt quickly to changes and meet short-term demands. Their project management and service delivery consistently meet or exceed expectations, with 95% of reviewers expressing satisfaction.
12 of 14 Customer Service Outsourcing reviews are 5 stars9 new reviews for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 14 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Renewable Energy Company
5.0 — CCIG Group provides 24/7 customer service for a renewable energy company. They handle inbound calls, address complaints, update accounts, and provide back-office support to enhance customer Read moreWas this helpful?
Industry Experience
CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries.
Read All ReviewsSelect Industry to see insights
Insurance Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Retail Energy & natural resources Beauty & Cosmetics eCommerce Medical Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CCIG Group's cost-effectiveness and value for money, noting that their pricing aligns well with budget expectations. Feedback from various clients indicates a strong appreciation for the flexibility and responsiveness of the team, with one stating, 'Good value for cost' and another emphasizing 'pricing fit our budget.' Overall sentiment reflects satisfaction with the balance of quality service and competitive pricing, contributing to positive long-term partnerships.Was this helpful?
More responsive than most other service providers
Get in TouchCCIG Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10 - 49King of Prussia, PA
Services provided
20% Customer Service Outsourcing" > 50% Call Center Services" > 15% Back Office Outsourcing" > 15% Sales Outsourcing" >20% Customer Service Outsourcing50% Call Center Services15% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
50% Order Processing & Taking" > 50% Phone Support Services" >50% Order Processing & Taking50% Phone Support ServicesSee all 50 projectsSpecialty Answering Service is a Customer Service BPO providing call center outsourcing solutions, including after-hours answering and 24/7 customer support. Reviews highlight their affordability, responsiveness, and customization options, with 100% of reviewers reporting satisfaction and no areas for improvement. Their services enhance client operations by efficiently managing customer communications and increasing availability.
Reviews mention Great project management
Clients have expressed positive sentiments regarding Specialty Answering Service's project management, noting their ability to manage projects effectively and deliver results on time. One client highlighted their impressive responsiveness and overall positive impact on business operations, despite occasional inconsistencies in call quality. Overall, the feedback suggests a strong capability in managing client relationships and maintaining effective communication, with room for improvement in staff communication skills.-
Answering Service for Property Management Company
5.0 Jul 23, 2020Project management was arranged very effectively. Their customer service and their abilities stood out.
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Call Support for Business Service Firm
5.0 Dec 27, 2019Excellent. Nothing gets missed with these guys. We are VERY pleased with the service and the cost and expect to expand our use of their services quite a bit in the next year.
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Call Center Services for Construction Company
5.0 Nov 26, 2025Specialty Answering Service manages the project well and delivers on time. We communicate via email and messaging apps.
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5 of 5 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Exterior Remodeling Company
5.0 — Specialty Answering Service provides after-hours call center services for an exterior remodeling company. The team is responsible for answering phone calls during non-business hours. Read moreWas this helpful?
Industry Experience
Specialty Answering Service has demonstrated expertise across various industries, including Automotive, Financial Services, Consumer Products, and Healthcare. Clients have praised their responsiveness, effective communication, and ability to enhance operational efficiency. Positive feedback highlights their adaptability in supporting 24/7 customer service, effective call handling, and seamless integration with existing workflows. Overall, the sentiment by industry reflects strong satisfaction, with room for improvement primarily noted in communication skills among operators.
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Automotive Consumer products & services Other Industry Financial services Healthcare Telecommunications Business services Chemicals & Biotechnology Transportation Legal Utilities Advertising & marketing Information technology IT Services Hospitality & leisure Manufacturing Consumer Products Arts, entertainment & music Other industries Real estateWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
15% Customer Service Outsourcing" > 20% Back Office Outsourcing" > 15% Data Annotation Services" > 15% Document Digitization & Management" > 10% Call Center Services" > 10% Content Moderation Services" > 10% Litigation Support Services" > 5% Transcription" >15% Customer Service Outsourcing20% Back Office Outsourcing15% Data Annotation Services +515% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionFocus Areas
30% Order Processing & Taking" > 25% Chat Support Services" > 25% Email Support Services" > 20% Phone Support Services" >30% Order Processing & Taking25% Chat Support Services25% Email Support Services +120% Phone Support ServicesSee all 18 projectsTECHSPEED INC is a Customer Service Outsourcing provider specializing in data entry and call center solutions. The reviews are overwhelmingly positive, noting a high accuracy rate in data entry and effective issue resolution during customer calls. Approximately 100% of reviewers commend their proactive communication and commitment to quality and efficiency.
2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback for TECHSPEED INC highlights a strong overall sentiment, emphasizing their professionalism, responsiveness, and ability to deliver high-quality results. One client praised their data management capabilities, noting significant improvements in user experience and SEO. Another client commended their speed and accuracy in providing election information, surpassing competitors. Both reviews reflect satisfaction with project timelines and communication, with no suggested areas for improvement, indicating a solid reputation in the market.Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchTECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
20% Customer Service Outsourcing" > 30% Call Center Services" > 20% IT Managed Services" > 20% Sales Outsourcing" > 10% Back Office Outsourcing" >20% Customer Service Outsourcing30% Call Center Services20% IT Managed Services +220% Sales Outsourcing10% Back Office OutsourcingFocus Areas
25% Order Processing & Taking" > 35% Phone Support Services" > 20% Chat Support Services" > 20% Email Support Services" >25% Order Processing & Taking35% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 9 projectsMarKam Solutions is a Customer Service BPO, specializing in outsourcing customer support and operational efficiency. The company has consistently received positive feedback for its adaptability, professional project management, and ability to offer cost-effective solutions, with 100% of reviewers mentioning satisfaction with their tailored services and commitment to exceeding expectations.
Reviews mention Knowledgeable
Clients consistently highlight MarKam Solutions' extensive industry knowledge and expertise as a significant asset. One client noted their 'in-depth industry knowledge, data-driven approach, and adaptability,' while another emphasized their 'extensive knowledge of this industry' and the valuable insights provided. Overall, the sentiment regarding their knowledgeability is overwhelmingly positive, with multiple clients expressing satisfaction with the quality of talent and strategic insights offered throughout their collaborations.-
Call Center Services for Logistics & Supply Chain Company
5.0 Nov 7, 2024Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs were impressive. They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive.
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Call Center Services for Furniture Manufacturer
5.0 Nov 1, 2024Their in-depth knowledge of the latest technology and customer service frameworks impressed us. All project deliverables were met in professional and timely manner. Increased customer attention and number of returning customers.
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Call Center Services for Auto Transport Broker
5.0 Mar 19, 2025Their extensive knowledge of this industry and not only the quality of the folks they have brought to our sales and dispatch teams but also the insights they bring to our team.
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Sales Outsourcing & Lead Gen for Advertising Account Co
5.0 Feb 13, 2025MarKam Solutions' in-depth process knowledge and technology stack awareness were impressive. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities.
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5 of 5 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Logistics & Supply Chain Company
5.0 — MarKam Solutions provides outsourcing services for a logistics and supply chain company. The team is tasked with improving customer satisfaction, implementing new tech, and reducing operational Read moreWas this helpful?
Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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$10,000+$25 - $49 / hr50 - 249Ho Chi Minh City, Vietnam
Services provided
10% Customer Service Outsourcing" > 20% Mobile App Development" > 20% UX/UI Design" > 20% Web Development" > 10% Custom Software Development" > 10% IT Strategy Consulting" > 10% Web Design" >10% Customer Service Outsourcing20% Mobile App Development20% UX/UI Design +420% Web Development10% Custom Software Development10% IT Strategy Consulting10% Web DesignFocus Areas
33% Order Processing & Taking" > 67% Phone Support Services" >33% Order Processing & Taking67% Phone Support ServicesSee all 9 projectsDesignveloper is a versatile technology company specializing in web and application development services, with expertise in creating tailored digital solutions across various sectors such as education, banking, and healthcare. The reviews indicate an overwhelmingly positive response, with over 90% of users noting their effective project management, domain understanding, and commitment to delivering user-friendly products. Suggestions for improvement were minimal, focusing mainly on enhancing user documentation.
Industry Experience
Designveloper has demonstrated strong expertise across various industries, including Education, Financial Services, IT Services, and Healthcare. In Education, they effectively built web applications to enhance user engagement and streamline operations, receiving positive feedback for their understanding of the domain. In Financial Services, their development of intuitive analytics features was praised for technical strength and user experience. Clients from IT Services noted their reliable project management and work ethic, while in Healthcare, Designveloper improved website traffic and user experience significantly. Overall, feedback across industries reflects a strong alignment with client needs and effective communication.
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Education Financial services IT Services HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback indicates that Designveloper provides excellent value for money, with many reviewers highlighting their competitive pricing and high-quality deliverables. One client noted that Designveloper's pricing fit their budget while delivering great value, enhancing operational efficiency. Another client praised them as the 'best outsourcing service' they've encountered, further emphasizing the effectiveness of their collaboration. Overall, the sentiment regarding cost-effectiveness is overwhelmingly positive, with clients feeling they received substantial returns on their investment.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Vietnamese
This provider is available in 1 time zone:
- Greenwich Mean Time (GMT)
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UndisclosedUndisclosed250 - 999
Services provided
20% Customer Service Outsourcing" > 50% Call Center Services" > 20% Back Office Outsourcing" > 10% Sales Outsourcing" >20% Customer Service Outsourcing50% Call Center Services20% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
10% Order Processing & Taking" > 50% Phone Support Services" > 25% Chat Support Services" > 15% Email Support Services" >10% Order Processing & Taking50% Phone Support Services25% Chat Support Services +115% Email Support ServicesSee all 32 projectsLEX Reception is a professional answering service company focused on providing 24/7 call management and customer interaction solutions, particularly within the legal sector. The reviews highlight their proactive approach, customization capabilities, and effective communication in handling calls and client intake. With a focus on flexibility and responsiveness, clients consistently report enhanced productivity and client satisfaction. Approximately 90% of the feedback is positive, and around 60% of reviewers commend their customization and script development services.
Reviews mention Exceptional results
The sentiment regarding LexReception's service is overwhelmingly positive, highlighted by clients praising their exceptional responsiveness and professionalism. One client noted that LexReception transformed their business by capturing after-hours leads, stating, 'I have received numerous compliments about LexReception's virtual receptionists.' Another emphasized their empathy, saying, 'They’ve nailed that pretty well,' showcasing the crucial balance of professionalism and warmth. Overall, clients feel valued and supported, describing LexReception as an 'amazing partner' that significantly enhances client satisfaction.-
Virtual Receptionist Service for Law Firm
5.0 Sep 9, 2019LexReception has allowed our business to grow and prosper by affordably providing a live human to answer the phone in a professional, friendly manner when our in-house staff cannot. We have received numerous compliments about LexReception's virtual receptionists from our clients and other callers. LexReception's commitment to overall excellence and client satisfaction is what I found most impressive about the company. They take customer feedback very seriously and act promptly.
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Phone Answering Service for Law Firm
5.0 Sep 6, 2019We’ve signed multiple cases that originated from calls that came in after hours. In terms of the value, the return on investment is tens of thousands of dollars. If we hadn't had LexReception in place, we probably wouldn't have gotten those cases. I've actually had clients comment that the person who answers our phone was really professional. It's been great to have them as a partner.
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24/7 Answering Service for Family Law Firm
5.0 Aug 29, 2019Our clients have a much easier time reaching us, and our client retention is higher. Much of that is thanks to the fact that there's always someone there to answer the phone. LexReception is very pleasant and helpful. They're very helpful, and they reach out on a regular basis to make sure they're meeting our needs.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, client feedback for LEX Reception has been overwhelmingly positive, highlighting their professionalism, responsiveness, and ability to integrate seamlessly with existing systems. Clients appreciate the 24/7 availability and the personalized support from account managers, particularly noting the valuable insights provided by Latasha. Suggestions for improvement include the addition of an appointment calendar in the mobile app and support for Arabic language speakers.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients overwhelmingly express satisfaction with Lex Reception's value for money, noting the affordability of their services, which typically range from $100 to $600 per month depending on usage. Many clients highlight the significant return on investment, with one attorney stating, 'LEX Reception is well-worth the money. You’re going to get a higher ROI.' Additionally, another client mentioned saving costs by being advised to switch to a less expensive plan. Overall, the sentiment reflects that Lex Reception provides high-quality service at competitive pricing.Was this helpful?
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Phoenix, Arizona (2) Gilbert, Arizona (1) East Islip, New York (1) Silver Spring, Maryland (1) St. Louis, Missouri (1) Lubbock, Texas (1) Mankato, Minnesota (1) Akron, Ohio (1) Anaheim, California (1) Los Angeles, California (1) Pasadena, California (1) Redlands, California (1) Baltimore, Maryland (1) Rockville, Maryland (1) Denver, Colorado (1) San Francisco, California (1) Portland, Oregon (1) Vancouver, Washington (1) Newton, Massachusetts (1) Wakefield, Massachusetts (1) Worcester, Massachusetts (1) Charlottesville, Virginia (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Hillsborough, North Carolina (1) Monroe, Louisiana (1) Gold River, California (1) Saint George, South Carolina (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 2 time zones:
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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$1,000+< $25 / hr50 - 249Dipolog City, Philippines
Services provided
10% Customer Service Outsourcing" > 35% Back Office Outsourcing" > 35% Call Center Services" > 10% Content Marketing" > 10% Sales Outsourcing" >10% Customer Service Outsourcing35% Back Office Outsourcing35% Call Center Services +210% Content Marketing10% Sales OutsourcingFocus Areas
20% Order Processing & Taking" > 30% Chat Support Services" > 30% Email Support Services" > 20% Phone Support Services" >20% Order Processing & Taking30% Chat Support Services30% Email Support Services +120% Phone Support ServicesSee all 20 projectsOBI Services is a Customer Service BPO specializing in Customer Support Outsourcing, providing multilingual 24/7 assistance and enhancing customer service operations. Across their reviews, 100% of clients praised their proactive communication and alignment with company values, with measurable improvements like a 40% reduction in response times and a 30% decrease in support errors.
5 of 5 reviews are 5 stars3 new reviews for Customer Service Outsourcing services$10,000 – $49,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent reviews of OBI Services reflect a strong overall sentiment, highlighting their exceptional project management and commitment to quality. Clients praised their attention to detail, with notable improvements in response times and operational efficiency—such as a 40% reduction in client response times for Operation HOPE and a 28% increase in customer satisfaction for Scrambly. While some suggested enhancements in onboarding processes, the general consensus is that OBI Services delivers reliable, efficient, and proactive support tailored to client needs.Was this helpful?
3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back-Office Mgmt & Customer Service for Financial Nonprofit
5.0 — OBI Services was hired by a financial empowerment nonprofit to manage their back-office operations and provide multi-channel customer service support. Key tasks included record-keeping and Read moreWas this helpful?
Industry Experience
OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors.
Read All ReviewsSelect Industry to see insights
Information technology Financial services Automotive Real estate Sports Healthcare Advertising & marketing Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
10% Customer Service Outsourcing" > 50% Call Center Services" > 10% Business Consulting" > 10% Sales Outsourcing" > 5% Back Office Outsourcing" > 5% Email Marketing" > 5% Finance & Accounting Outsourcing (FAO)" > 5% Market Research" >10% Customer Service Outsourcing50% Call Center Services10% Business Consulting +510% Sales Outsourcing5% Back Office Outsourcing5% Email Marketing5% Finance & Accounting Outsourcing (FAO)5% Market ResearchFocus Areas
50% Order Processing & Taking" > 50% Phone Support Services" >50% Order Processing & Taking50% Phone Support ServicesSee all 25 projectsExpertCallers is a Customer Service Outsourcing company specializing in Call Center Solutions and Customer Support Services. They consistently receive positive feedback for their professionalism, communication, and effective service delivery, leading to improved client satisfaction and operational efficiency. Notably, 100% of reviewers mentioned their reliable service and cultural fit, with frequent praise for their ability to seamlessly integrate with client operations.
Reviews mention Great team
The feedback regarding ExpertCallers highlights a consistently positive sentiment, emphasizing their professionalism and effective communication. Clients noted their team's impressive ability to integrate seamlessly into existing operations, describing them as an extension of their own business. One client specifically mentioned the 'great culture fit' and 'consistent professionalism' as standout features. Overall, the team's organization and proactive approach contributed significantly to improved customer engagement and business growth.-
Call Center Services for Auto Detailing Company
4.5 Apr 8, 2026Project management was smooth and highly professional. Their team stayed organized, communicated regularly, and ensured everything was handled on time. They were proactive in optimizing call handling processes as our business scaled.
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12 of 23 reviews are 5 stars9 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 23 Recent ReviewsReviewed 23 times in the past 6 months
Recent reviews of ExpertCallers reflect a consistently positive sentiment, with clients praising their professionalism, responsiveness, and significant impact on lead conversion. For example, Genesis Pro Build reported a 40% increase in client conversions, while ABA Tree Services noted improved customer engagement and reduced missed appointments. Clients appreciated clear communication and timely project management, often highlighting ExpertCallers as an extension of their teams. Overall, the feedback indicates high satisfaction, with only minor suggestions for improved reporting.Was this helpful?
7 of 9 Customer Service Outsourcing reviews are 5 stars9 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 9 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for IT Company
5.0 — ExpertCallers provided customer service outsourcing services for an IT company. The team offered 24/7 support via email, chat, and phone, with an average response time of 5 minutes. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend ExpertCallers for providing excellent value for money, with multiple reviews noting that their pricing fits within budget while delivering impressive results. For instance, one client highlighted the 'good value for cost' and reported a 40% increase in conversions. Another remarked on their ability to improve client engagement significantly without increasing internal workload, indicating a strong return on investment. Overall, the sentiment reflects a high level of satisfaction with the company's cost-effectiveness and service quality.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Zagreb, Croatia
Services provided
10% Customer Service Outsourcing" > 40% CRM Consulting and SI" > 40% Call Center Services" > 10% Back Office Outsourcing" >10% Customer Service Outsourcing40% CRM Consulting and SI40% Call Center Services +110% Back Office OutsourcingFocus Areas
30% Order Processing & Taking" > 35% Phone Support Services" > 20% Email Support Services" > 15% Chat Support Services" >30% Order Processing & Taking35% Phone Support Services20% Email Support Services +115% Chat Support ServicesSee all 6 projectsSignifico is a Customer Service BPO offering outsourced customer support and call center solutions. Their reviews highlight exceptional project management, with 100% of feedback noting increased customer satisfaction and efficiency. Clients commend Significo for their passion, expertise, and proactive approach, evidencing their ability to significantly enhance customer care processes.
Reviews mention Great team
Client feedback consistently highlights Significo as a 'great team' characterized by their expertise, passion, and strong cultural alignment. One client noted their readiness and proactive approach, stating they are 'truly masters of their craft.' The team effectively increased customer satisfaction and resolved inquiries efficiently, demonstrating a commitment to client needs. Overall, the sentiment reflects high satisfaction with Significo's performance and dedication to delivering exceptional support.-
Customer Support Services for Car Dealer
5.0 Dec 6, 2023Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. They deliver everything up front with encouragement and motivation to get started. They are truly masters of their craft.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Services for Car Dealer
5.0 — Significo provides customer support services to a car dealer. They communicate general information about the client's products and services to end clients and forward information for second-level Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
Read All ReviewsSelect Industry to see insights
Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
15% Customer Service Outsourcing" > 30% Recruiting" > 15% Sales Outsourcing" > 10% Back Office Outsourcing" > 10% Finance & Accounting Outsourcing (FAO)" > 10% IT Staff Augmentation" > 10% Staffing" >15% Customer Service Outsourcing30% Recruiting15% Sales Outsourcing +410% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% StaffingFocus Areas
25% Order Processing & Taking" > 25% Chat Support Services" > 25% Email Support Services" > 25% Phone Support Services" >25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 3 projectsStaffwiz LLC is a Customer Service BPO specializing in providing remote customer care and outsourced customer support services. Reviews highlight their exceptional hiring process and dedicated team, with 100% positive feedback, emphasizing reduced first reply and resolution times by over 60%. Their project management is praised for being organized and effective.
Reviews mention Reasonable pricing
Clients have consistently highlighted Staffwiz LLC's reasonable pricing as a key advantage. One Director of Engineering noted that the pricing fit their budget and emphasized the company's great value for the cost. Additionally, they appreciated the flexibility offered to meet their unique needs, reinforcing the overall sentiment that Staffwiz LLC provides significant value without compromising quality.-
Recruiting Services for Education Software Company
4.5 Jan 15, 2025The company provides great value for the price. Staffwiz LLC is very helpful and a pleasure to work with.
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Industry Experience
Staffwiz LLC has demonstrated expertise across healthcare, education, and eCommerce sectors. In healthcare, they successfully facilitated the hiring of clinical staff, praised for responsiveness and initiative. In education, they enhanced software engineering teams, delivering value through excellent communication and tailored support. In eCommerce, their services improved customer service metrics significantly. Overall, feedback indicates a strong alignment with client values and effective project execution across all industries.
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Healthcare Education eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Staffwiz LLC's pricing, highlighting it as a strong fit for their budgets and a source of great value. One client noted, 'Pricing fit our budget' and 'Good value for cost.' Another emphasized their services as 'fantastic' and praised the hiring process for its effectiveness. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and ability to deliver quality results within financial expectations.Was this helpful?
More responsive than most other service providers
Get in TouchStaffwiz LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
20% Customer Service Outsourcing" > 50% Back Office Outsourcing" > 10% Call Center Services" > 10% Finance & Accounting Outsourcing (FAO)" > 5% Document Digitization & Management" > 5% HR Consulting" >20% Customer Service Outsourcing50% Back Office Outsourcing10% Call Center Services +310% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingFocus Areas
25% Order Processing & Taking" > 25% Chat Support Services" > 25% Email Support Services" > 25% Phone Support Services" >25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 19 projectsThe Hour - Back Office and Virtual Assistant Services specializes in Customer Support Outsourcing and Remote Customer Care. The reviews emphasize clients' satisfaction with their efficiency, proactive communication, and alignment with company culture, with approximately 80% highlighting their responsiveness and adaptability. Clients appreciate the affordable value and seamless integration into operations, often resulting in enhanced organizational efficiency.
5 of 5 reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent reviews highlight The Hour - Back Office and Virtual Assistant Services' effectiveness in improving operational efficiency and accuracy for various clients. Clients noted a significant 70% reduction in workload and a 40-50% improvement in task completion timelines. The team is praised for their responsiveness, organization, and seamless communication, with one client appreciating their backup support system at no additional cost. Overall sentiment is overwhelmingly positive, with clients expressing satisfaction and no major concerns for improvement.Was this helpful?
1 of 1 Order Processing & Taking reviews is 5 starsUnknown avg. project costOrder Processing & Taking Experience
The Hour - Back Office and Virtual Assistant Services has received overwhelmingly positive feedback in their Order Processing & Taking service, with 95% of clients expressing satisfaction. Reviewers consistently highlight their excellent customer service, quick problem resolution, and the ability to train staff effectively. A remarkable 100% of respondents praised the friendly and kind attitude of the team, noting their seamless integration into existing workflows. The overall sentiment reflects strong trust and appreciation for their contribution to enhancing operational efficiency.
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5 of 5 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
App Management & Support for HR Solutions Firm
5.0 — The Hour - Back Office and Virtual Assistant Services provides email marketing services for an HR solutions firm. The team manages email campaigns, analyzes performance data, and optimizes outreach Read moreWas this helpful?
Industry Experience
The Hour - Back Office and Virtual Assistant Services has demonstrated substantial expertise across various industries, particularly in Insurance, Business Services, Retail, and eCommerce. In Insurance, they excel in managing renewals, quoting, and administrative tasks, significantly enhancing workflow efficiency and accuracy. In Business Services, they streamline operations and bookkeeping, leading to well-organized financial records. Retail clients praise their reliability in handling back-office operations and invoicing. Overall, client sentiment is highly positive, indicating their strong impact and value across these sectors.
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Pharmaceuticals Human Resources Real estate Software eCommerce Business services Retail InsuranceWas this helpful?
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$5,000+< $25 / hr250 - 999Sandton, South Africa
Services provided
35% Customer Service Outsourcing" > 50% Call Center Services" > 10% Accounting" > 5% Marketing Strategy" >35% Customer Service Outsourcing50% Call Center Services10% Accounting +15% Marketing StrategyFocus Areas
10% Order Processing & Taking" > 50% Phone Support Services" > 20% Chat Support Services" > 20% Email Support Services" >10% Order Processing & Taking50% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 3 projectsAfrishore BPO is a Customer Service BPO that excels in Customer Support Outsourcing and Call Center Solutions. Reviews highlight a 100% client retention rate and positive client feedback, with 100% satisfaction in service quality and alignment with company values. Their warm and friendly team proved exceptional in delivering results within agreed timelines.
Reviews mention Professional
Clients have consistently praised Afrishore BPO for their professionalism and results-oriented approach. One COO noted their impressive ability to deliver on time while managing communications effectively. The company's strong alignment with client values and culture has also been highlighted, contributing to a positive working relationship. Overall, the sentiment surrounding their professionalism is highly favorable, with no noted areas for improvement.-
Sales Outsourcing & Lead Generation for Data Science Company
5.0 Mar 6, 2026We were impressed with Afrishore BPO’s professionalism and results-oriented approach.
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1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Fitness Startup
5.0 — Afrishore BPO provided customer service outsourcing services for a fitness startup. The team was responsible for handling the client's entire customer service. Read moreWas this helpful?
Industry Experience
Afrishore BPO has demonstrated strong expertise across diverse industries, notably in Advertising & Marketing, Financial Services, and Fitness. Clients commend their professionalism, results-oriented approach, and excellent project management, often highlighting their ability to enhance lead generation, streamline tax compliance, and improve customer service. The overall sentiment is highly positive, with clients praising their flexibility, communication, and cultural alignment, making Afrishore BPO a favorable choice for organizations in these sectors.
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Fitness Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality.Was this helpful?
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Undisclosed< $25 / hr10 - 49Pune, India
Services provided
10% Customer Service Outsourcing" > 40% Back Office Outsourcing" > 20% Document Digitization & Management" > 10% AI Development" > 10% Sales Outsourcing" > 5% Transcription" > 5% Translation" >10% Customer Service Outsourcing40% Back Office Outsourcing20% Document Digitization & Management +410% AI Development10% Sales Outsourcing5% Transcription5% TranslationFocus Areas
50% Order Processing & Taking" > 50% Email Support Services" >50% Order Processing & Taking50% Email Support ServicesSee all 7 projectsStrong Vision Data Processing is a data processing company renowned for its manual data entry and efficient redaction services. With a 100% positive feedback rate, clients praise their timely delivery and attention to detail. Many reviewers, approximately 83%, highlight their cost-effectiveness and communication skills, particularly with representative Swapnil, as significant strengths.
Reviews mention Timely
The overall sentiment regarding timeliness in Strong Vision Data Processing's client reviews is overwhelmingly positive. Clients consistently highlight the company's ability to deliver projects punctually, often ahead of deadlines. For instance, a VP of operations noted that they received accurate work on time, while another client emphasized that deadlines were always met or exceeded. This reliability in meeting timelines has been a key factor in clients' satisfaction and ongoing partnerships with the company.-
Accounting for Metal Service Center
5.0 Aug 21, 2024Delivered sooner than promised, exceeded expectations. Their ability to understand the project's requirements quickly and ahead of the requested deadline was impressive.
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Data Processing for Safety Equipment Retailer
5.0 Dec 20, 2022We would submit projects and receive them in a timely manner as needed. Timing, budget, and data quality!
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Monthly Accounting Services for Financial Services Company
5.0 Mar 23, 2021Statements were always returned on time with zero errors. Swapnil needed very little lead time before the start of a project.
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Web Content Transfers for Production Company
5.0 Oct 11, 2018Their performance is excellent. They are always on time or deliver way before the set deadline. Even when it’s crunch time, I can contact them at the last minute, and they will get the task done the next day if not quicker.
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Data Entry for Communications Company
5.0 Sep 5, 2018Strong Vision Data Processing delivers accurate work on time, which is exactly what we were looking for. Working with them has improved our internal workflow as it has minimized the time we need to spend on data entry.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback for Strong Vision Data Processing highlights their exceptional project management and timely delivery of services. Clients appreciate their efficiency in handling data entry and redaction tasks, noting their responsiveness and cost-effectiveness. One client emphasized their organizational skills and ability to meet urgent requests without compromising quality. Overall, the sentiment is overwhelmingly positive, with no reported areas for improvement.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Strong Vision Data Processing for providing exceptional value at competitive prices. One client noted they were 'significantly cheaper than other providers,' while another highlighted their 'flexible billing' and ability to deliver quality work within budget. Overall sentiment indicates that the company not only meets but often exceeds expectations in terms of cost-effectiveness and timely delivery, making them a trusted partner for various projects.Was this helpful?
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$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
29% Customer Service Outsourcing" > 41% Call Center Services" > 19% Back Office Outsourcing" > 11% Sales Outsourcing" >29% Customer Service Outsourcing41% Call Center Services19% Back Office Outsourcing +111% Sales OutsourcingFocus Areas
10% Order Processing & Taking" > 45% Phone Support Services" > 25% Chat Support Services" > 20% Email Support Services" >10% Order Processing & Taking45% Phone Support Services25% Chat Support Services +120% Email Support ServicesSee all 6 projectsContactPoint 360 is a Customer Service BPO and outsourcing company specializing in call center solutions and remote customer care. The reviews reflect an overwhelmingly positive response, with significant improvements in response times and customer satisfaction mentioned by all clients. Approximately 100% of reviewers commend their adaptability and seamless integration, likening their service to an internal team. Some suggest enhanced reporting detail would add further value.
3 of 4 reviews are 5 stars4 new reviews for Customer Service Outsourcing servicesLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews for ContactPoint 360 indicate a strong overall sentiment, with clients praising their effective project management and responsive communication. For instance, a Sales Manager noted improved support response times and positive customer feedback, while a UX UI Designer highlighted their adaptability as a team extension. Clients appreciated timely deliverables and the quality of service, though some suggested enhanced reporting details could further improve collaboration. Overall, the experiences have been largely positive, reflecting a commitment to quality and client satisfaction.Was this helpful?
3 of 5 Customer Service Outsourcing reviews are 5 stars5 new reviews for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read moreWas this helpful?
Industry Experience
ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
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Advertising & marketing Automotive Consumer products & servicesWas this helpful?
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This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Services provided
55% Customer Service Outsourcing" > 35% Call Center Services" > 10% Back Office Outsourcing" >55% Customer Service Outsourcing35% Call Center Services10% Back Office OutsourcingFocus Areas
25% Order Processing & Taking" > 50% Phone Support Services" > 15% Chat Support Services" > 10% Email Support Services" >25% Order Processing & Taking50% Phone Support Services15% Chat Support Services +110% Email Support ServicesSee all 26 projectsSimply Contact is a Customer Support Outsourcing company specializing in Call Center Solutions, providing services such as multilingual support and back-office management. With a consistent record of high ratings, they achieve substantial improvements in customer satisfaction (20%-45% increase reported) and response times (up to 45% reduction). Clients commend their adaptability and efficiency, with no significant areas for improvement noted across reviews.
1 of 1 Order Processing & Taking reviews is 5 starsUnknown avg. project costOrder Processing & Taking Experience
Simply Contact has received overwhelmingly positive feedback for their Order Processing & Taking services, with a client reporting a 15% increase in Customer Satisfaction (CSAT). Key strengths include their attentive project management, effective training programs, and high-quality support, demonstrated by timely updates and flexibility in addressing client needs. Notably, the client praised their attention to detail and strict quality control measures, with no negative remarks reported.
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13 of 16 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 16 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for AdTech Company
4.0 — Simply Contact provided customer service outsourcing services for an adtech company. The team was responsible for managing email tickets on Freshdesk and categorizing and resolving queries. Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
Read All ReviewsSelect Industry to see insights
Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Services provided
30% Customer Service Outsourcing" > 70% Call Center Services" >30% Customer Service Outsourcing70% Call Center ServicesFocus Areas
50% Order Processing & Taking" > 50% Phone Support Services" >50% Order Processing & Taking50% Phone Support ServicesSee all 16 projectsGo Answer is an answering service company offering inbound call handling, chat support, and customer service solutions. The reviews reflect a high satisfaction rate, with clients noting enhanced professionalism and reliability—over 80% of reviews highlight responsiveness and quality of service. Many clients report significant cost savings, with several indicating reduced expenses by up to 66%. Areas for improvement include expanded bilingual capabilities and training transparency.
Reviews mention Easy to work with
Clients consistently express a positive sentiment regarding Go Answer's ease of collaboration. Feedback highlights their 'excellent' service, which alleviates operational challenges, and their 'fast and effective attention' is particularly noted as a strength. One client emphasized that working with Go Answer 'avoids several headaches,' reflecting a smooth partnership experience. Overall, the sentiment indicates that Go Answer is highly regarded for its cooperative approach and efficient service delivery.-
Customer Relations Support for Enterprise
4.0 Dec 22, 2017Working with them is excellent and avoids several headaches. Their strength is their fast and effective attention.
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Industry Experience
Go Answer has received positive feedback across various industries, including Legal, Financial Services, Healthcare, Hospitality, and Retail. Clients in the Legal sector appreciate their professionalism and ability to handle sensitive situations, while those in Financial Services highlight cost savings and responsive service. The Hospitality industry values their effective call handling, and Healthcare clients note the importance of reliable communication. Overall, Go Answer is recognized for its expertise, responsiveness, and ability to enhance customer interactions, making it a strong fit for service-oriented sectors.
Read All ReviewsSelect Industry to see insights
Education Legal Financial services Other Industry Hospitality & leisure Healthcare Real estate Business services RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Go Answer is noted for providing high-quality service that justifies its pricing, with clients indicating substantial value for money. One law firm reported an investment of around $5,000 leading to increased lead quality and client conversions, stating, "you get what you pay for". Another client highlighted a 66% cost reduction compared to previous services. Overall, clients appreciate the balance of cost and service quality, although some express a desire for more competitive pricing.Was this helpful?
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Pensacola, Florida (1) Winter Garden, Florida (1) Kansas City, Missouri (1) Nashville, Tennessee (1) Chicago, Illinois (1) Park Forest, Illinois (1) West New York, New Jersey (1) New York City, New York (1) South Milwaukee, Wisconsin (1) Santa Ana, California (1) Portland, Oregon (1) Pittsburgh, Pennsylvania (1) Manassas, Virginia (1) Bridgeton, Missouri (1) Flushing, New York (1) Pound, Virginia (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
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$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Services provided
20% Customer Service Outsourcing" > 20% Back Office Outsourcing" > 10% Finance & Accounting Outsourcing (FAO)" > 10% IT Staff Augmentation" > 10% Other Digital Marketing" > 5% Content Marketing" > 5% Data Annotation Services" > 5% HR Outsourcing" > 5% IT Managed Services" > 5% PEO/Employee Leasing" > 5% Recruitment Process Outsourcing" >20% Customer Service Outsourcing20% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +810% IT Staff Augmentation10% Other Digital Marketing5% Content Marketing5% Data Annotation Services5% HR Outsourcing5% IT Managed Services5% PEO/Employee Leasing5% Recruitment Process OutsourcingFocus Areas
25% Order Processing & Taking" > 45% Chat Support Services" > 30% Email Support Services" >25% Order Processing & Taking45% Chat Support Services30% Email Support ServicesSee all 18 projectsBooth & Partners is a customer service BPO company specializing in Customer Support Outsourcing and Remote Customer Care. With a 90% customer satisfaction rating and consistent positive feedback, clients commend their proactive, professional approach, and ability to integrate seamlessly into existing teams. They are particularly noted for their efficiency, cultural compatibility, and the high standard of their agents, with no notable negative feedback reported.
2 of 3 Order Processing & Taking reviews are 5 stars$10,000 – $49,000 avg. project costOrder Processing & Taking Experience
Booth & Partners demonstrates strong expertise in Order Processing & Taking services, with 90% of clients reporting high satisfaction rates. Clients praise their timely responses and proactive management, which significantly improved support metrics. Feedback highlights their ability to provide quality personnel quickly, enhancing operational efficiency. While minor concerns were noted early in engagements, overall sentiment remains exceptionally positive, showcasing their commitment to maintaining client relationships and delivering impactful results.
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2 of 4 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Consumer Products Co
4.0 — Booth & Partners provides outsourced customer service and support services for a consumer products company. The team has handled customer inquiries and has processed orders, returns, and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Booth & Partners is frequently recognized for providing excellent value for money, with clients highlighting their competitive pricing and strong alignment with budgetary constraints. For instance, one client noted that their pricing fit within their budget while delivering good value, leading to successful hiring outcomes. Overall sentiment reflects satisfaction with cost-effectiveness, as many clients appreciate the affordability of services combined with quality support and responsiveness.Was this helpful?
More responsive than most other service providers
Get in TouchBooth is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Services provided
15% Customer Service Outsourcing" > 15% Back Office Outsourcing" > 15% Finance & Accounting Outsourcing (FAO)" > 15% HR Outsourcing" > 15% IT Staff Augmentation" > 15% Staffing" > 10% Call Center Services" >15% Customer Service Outsourcing15% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +415% HR Outsourcing15% IT Staff Augmentation15% Staffing10% Call Center ServicesFocus Areas
25% Order Processing & Taking" > 25% Chat Support Services" > 25% Email Support Services" > 25% Phone Support Services" >25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 11 projectsOutsourced specializes in Customer Support Outsourcing, providing administrative and IT support services. Reviews highlight their effective communication, responsiveness, and proactive problem-solving capabilities. Clients appreciate their ability to adapt to various time zones and ensure seamless integration with existing systems. Outsourced demonstrates reliability and a commitment to client satisfaction, making them a strong candidate for BPO needs.
Reviews mention Well-organized projects
Clients have consistently praised Outsourced for their well-organized project management. One COO highlighted the seamless management of their software development center establishment, noting 'fantastic' support and 'perfect' communication throughout the process. They emphasized the team's politeness, friendliness, and structured approach, which contributed to a positive experience. Overall, the sentiment reflects strong satisfaction with Outsourced's ability to manage projects efficiently, although some clients suggested improvements in candidate recruitment strategies.-
Custom Software Development for Boutique Supply Chain Consultancy
5.0 Jun 26, 2024The support team were fantastic and they have Project managed the process from sales, commercial and recruiting the team perfectly. There is always great, clear communication, the follow up of otterAi notes of meetings is great and the team are always more than helpful throughout the process. All in all its been seamlessly project managed, communication is perfect and the team are 'just great' people.
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Industry Experience
Outsourced has demonstrated significant expertise across multiple industries, including Legal, Telecommunications, eCommerce, Engineering, Information Technology, Arts, Entertainment & Music, Consulting, and Media. Clients consistently commend their timely project delivery, effective communication, and adeptness at understanding industry-specific needs. Their strengths notably lie in software development, recruitment, and technical support, with positive sentiment across all sectors suggesting they are well-suited for clients seeking comprehensive staffing and development solutions.
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Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express high satisfaction regarding Outsourced's cost and value for money. Multiple reviews highlight that the pricing aligns well with budgets, with one client specifically noting, 'Good value for cost.' Another mentioned their ability to recruit effectively within budget constraints. Overall sentiment reflects appreciation for the quality of services provided relative to expenses, emphasizing that Outsourced delivers strong outcomes without exceeding financial limits.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
30% Customer Service Outsourcing" > 30% Content Moderation Services" > 10% Back Office Outsourcing" > 10% Call Center Services" > 5% Data Annotation Services" > 5% PEO/Employee Leasing" > 5% Sales Outsourcing" > 5% Social Media Marketing" >30% Customer Service Outsourcing30% Content Moderation Services10% Back Office Outsourcing +510% Call Center Services5% Data Annotation Services5% PEO/Employee Leasing5% Sales Outsourcing5% Social Media MarketingFocus Areas
14% Order Processing & Taking" > 32% Chat Support Services" > 32% Phone Support Services" > 22% Email Support Services" >14% Order Processing & Taking32% Chat Support Services32% Phone Support Services +122% Email Support ServicesSee all 11 projectsEnshored is a Customer Support Outsourcing company specializing in back office support and frontline customer service. Reviewers consistently praise Enshored's proactive project management and ability to tailor services to specific needs, achieving a service level agreement fulfillment rate of over 90%. No areas for improvement were noted, underscoring a high level of client satisfaction.
1 of 2 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back-Office Outsourcing for Rental Property Management Co
4.5 — Enshored offers back-office and customer support services for a rental property management company. The tasks include data entry, updating accounts, processing payments, and providing phone and Read moreWas this helpful?
Industry Experience
Enshored has demonstrated expertise across diverse industries, including Arts & Entertainment, Supply Chain, Information Technology, Hospitality, Advertising, Software, Financial Services, Education, and Consumer Products. Clients praise their ability to enhance operational efficiency and provide tailored support, leading to improved customer satisfaction and cost savings. Overall sentiment is highly positive, with particular strengths noted in customer service, project management, and adaptability to client needs. Enshored is particularly well-suited for companies seeking scalable solutions in customer support and back-office operations.
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Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Hospitality & leisure Advertising & marketing Software Financial services Education Business services Consumer ProductsWas this helpful?
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This provider is fluent in 14 languages:
- English
- Spanish
- Arabic
- Portuguese
- Japanese
- Korean
- French
- Thai
- Italian
- German
- Mandarin
- Russian
This provider is available in 4 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Pacific Standard Time (PST)
- Singapore Standard Time (SGT)
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$5,000+< $25 / hr250 - 999Dhaka, Bangladesh
Services provided
10% Customer Service Outsourcing" > 10% AI Agents" > 10% AI Development" > 10% Custom Software Development" > 10% Generative AI" > 10% IT Managed Services" > 10% IT Staff Augmentation" > 10% Mobile App Development" > 10% UX/UI Design" > 10% Web Development" >10% Customer Service Outsourcing10% AI Agents10% AI Development +710% Custom Software Development10% Generative AI10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% UX/UI Design10% Web DevelopmentFocus Areas
25% Order Processing & Taking" > 25% Chat Support Services" > 25% Email Support Services" > 25% Phone Support Services" >25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 43 projectsRiseup Labs is a versatile software development company offering services in mobile app development, web design, and IoT solutions. Their reviews reveal high client satisfaction, with 100% of feedback highlighting their efficiency, adaptability, and strong project management. Many clients, around 80%, appreciate their responsiveness and ability to handle changes. Some improvement in cost and time estimation is suggested by a small percentage of clients.
Reviews mention Team players
Clients consistently express that Riseup Labs operates as a team player, integrating seamlessly with their projects. One client highlighted that despite being outsourced, Riseup Labs' developers felt like part of their team, demonstrating ownership and initiative in delivering quality products. Feedback indicates a dynamic and collaborative relationship, where the team actively contributes suggestions rather than merely following specifications, enhancing the overall project experience.-
Dev & Design Outsourcing for Commercial Real Estate
5.0 May 30, 2021They’re very integrated and forthcoming. We’ve basically been with the same resources since the start of the engagement, so even though they are outsourced, we really feel that they are a part of the team. We try to give them the ability to feel ownership of the product and what they deliver to us, and they’ve taken to that.
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1 of 3 reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, Riseup Labs has received positive feedback for their adaptability and effective project management. Clients from diverse sectors, including ATEC Australia and Pizza Hotline, praised their timely deliveries and willingness to iterate based on client feedback. Notably, ATEC highlighted the significant increase in IoT connections due to Riseup's backend development. While some clients suggested improvements in cost and time estimation, overall sentiment remains favorable, with strong recommendations for their services.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Middle East Time (MET)
- Greenwich Mean Time (GMT)
- Pacific Standard Time (PST)
- Universal Coordinated Time (UTC)
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View PackagesFull-Time Customer Support Representative
Provide your customers with instant support when they need it. Riseup Labs CSRs assist with onboarding, orders, complaints, refunds, and more. Ensure a seamless, responsive, and positive customer experience today with our simple packages.Was this helpful?
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$1,000+< $25 / hr250 - 999Plovdiv, Bulgaria
Services provided
20% Customer Service Outsourcing" > 60% Back Office Outsourcing" > 20% Finance & Accounting Outsourcing (FAO)" >20% Customer Service Outsourcing60% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Order Processing & Taking" > 25% Chat Support Services" > 25% Email Support Services" > 25% Phone Support Services" >25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 2 projectsOWORKERS is a BPO company specializing in document verification and app monitoring services across various regions. Reviews indicate a high level of satisfaction with their problem-solving abilities and quick feedback, with 100% of reviewers highlighting their effective communication and decision-making. Clients appreciate their ownership and dedication, with no significant areas for improvement mentioned.
Reviews mention Efficient
Clients have consistently highlighted OWORKERS' efficiency in project execution. One review noted their ability to quickly set up a BPO team within three weeks, emphasizing their quick feedback and decision-making capabilities. The client appreciated the effective problem-solving skills demonstrated throughout the engagement, indicating a strong overall sentiment regarding OWORKERS' efficiency in delivering timely and effective solutions.-
BPO Services for RegTech Company
4.0 Sep 27, 2022The BPO team was partly set up during 3 weeks, for it was the main goal to achieve at the first stage. The ability to solve problems quickly and effectively quick feedback and decision making was most impressive. We're satisfied with their current service so far.
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Industry Experience
OWORKERS has received positive feedback across the IT Services and Information Technology industries. Clients commend their expertise in establishing BPO teams for document verification and app monitoring, highlighting strengths in problem-solving, quick feedback, and operational efficiency. The overall sentiment reflects satisfaction with their ability to enhance service quality and monitoring effectiveness, making them a suitable partner for companies in need of robust support in these sectors.
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IT Services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend OWORKERS for their competitive pricing and value for money, noting that cost-effectiveness was a key factor in their selection process. One client highlighted their ability to solve problems quickly and effectively, while another praised their ownership and dedication to service quality. Overall, feedback indicates satisfaction with the balance of cost and service quality, reinforcing OWORKERS' reputation as a valuable partner.Was this helpful?
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This provider is fluent in 13 languages:
- English
- Spanish
- Russian
- Portuguese
- German
- French
- Turkish
- Cantonese
- Italian
- Polish
- Ukrainian
- Romanian
This provider is available in 10 time zones:
- Middle East Time (MET)
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
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$25,000+$25 - $49 / hr50 - 249Beograd, Serbia
Services provided
20% Customer Service Outsourcing" > 20% Cloud Consulting & SI" > 15% Application Management & Support" > 15% IT Managed Services" > 10% Call Center Services" > 10% IT Staff Augmentation" > 10% IT Strategy Consulting" >20% Customer Service Outsourcing20% Cloud Consulting & SI15% Application Management & Support +415% IT Managed Services10% Call Center Services10% IT Staff Augmentation10% IT Strategy ConsultingFocus Areas
35% Order Processing & Taking" > 35% Phone Support Services" > 15% Chat Support Services" > 15% Email Support Services" >35% Order Processing & Taking35% Phone Support Services15% Chat Support Services +115% Email Support ServicesSee all 2 projectsGDC Services is a cybersecurity company specializing in securing digital environments and testing applications, including websites and mobile applications. Reviews highlight their professionalism and expertise, with 100% of feedback indicating successful outcomes, such as stable, breach-free websites. Clients appreciate their value for money and effective project management, suggesting room for growth in offering additional services.
Industry Experience
GDC Services has received positive feedback in the financial services industry, particularly for their expertise in securing banking environments and applications. Clients noted their professionalism, clear communication, and effective project management, resulting in stable and secure website operations. The overall sentiment is favorable, indicating that GDC Services is a strong candidate for projects within financial services, showcasing their ability to deliver quality security solutions.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted GDC Services' competitive pricing as a significant factor in their decision to engage the company. For instance, a client from Albaraka Bank highlighted that GDC's pricing fit their budget and provided good value for the cost. Overall, the sentiment reflects satisfaction with the cost-effectiveness of GDC Services, as clients appreciate the quality delivered in relation to the financial investment.Was this helpful?
More responsive than most other service providers
Get in TouchGDC Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr50 - 249San Antonio, TX
Services provided
10% Customer Service Outsourcing" > 30% Finance & Accounting Outsourcing (FAO)" > 15% Sales Outsourcing" > 10% Back Office Outsourcing" > 10% HR Outsourcing" > 10% Recruiting" > 10% Staffing" > 5% Recruitment Process Outsourcing" >10% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)15% Sales Outsourcing +510% Back Office Outsourcing10% HR Outsourcing10% Recruiting10% Staffing5% Recruitment Process OutsourcingFocus Areas
25% Order Processing & Taking" > 25% Chat Support Services" > 25% Email Support Services" > 25% Phone Support Services" >25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 22 projectsHire With Near is a recruitment agency that specializes in sourcing and vetting candidates from Latin America. They receive overwhelmingly positive feedback, with around 90% of reviewers praising their efficient communication, professionalism, and the quality of candidates. Many reviewers highlight their ability to align with company culture and values, with 40% specifically mentioning this aspect.
Reviews mention Great project management
Clients have consistently praised Hire With Near for their exemplary project management, noting that they delivered milestones ahead of schedule and maintained seamless communication. One client highlighted their responsiveness, stating they adjusted candidate profiles swiftly and effectively. Another remarked on the professionalism and consistency of their project management across multiple business units, ensuring a smooth recruiting process. Overall, the sentiment reflects a high level of satisfaction with their organized, proactive approach, which contributed to a low-stress and efficient experience.-
Recruiting Services for Media & Marketing Company
5.0 Jul 18, 2025Near was very efficient with project management and details. Timely, professional and easy to reach and communicate with.
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Recruitment Process Outsourcing for Education Consulting Co
5.0 Sep 24, 2025Hire With Near's project management was solid. They delivered on time and were good at taking feedback and responding to questions. We communicated via email and Google Meet.
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Recruiting for Consumer Products Company
5.0 Jul 17, 2025Near demonstrated strong project management capabilities throughout the engagement. Their team operated with professionalism, consistency, and clear communication, which helped ensure a smooth and effective recruiting process across multiple business units and portfolio companies.
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Recruiting for Investment Firm
5.0 Nov 24, 2025Hire with Near’s project management was excellent throughout the entire engagement. They delivered on every milestone ahead of or on schedule—we received our first batch of qualified candidates within 10 days, faster than the 2-week window they initially quoted. Communication was seamless, with our dedicated account manager providing regular updates via email and scheduling check-in calls at key stages of the process without us having to chase them down. The handoff from recruiting to onboarding was smooth, with clear documentation and a structured timeline that kept everyone aligned. Overall, their project management felt organized, proactive, and genuinely client-focused, which made the entire experience feel low-stress and efficient.
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11 of 14 reviews are 5 starsLess than $10,000 avg. project costRead 14 Recent ReviewsReviewed 14 times in the past 6 months
Recent client feedback on Hire With Near highlights strong satisfaction with their recruitment services. Clients consistently praised the team's responsiveness, professionalism, and ability to deliver high-quality candidates quickly. For instance, one client noted the recruitment of a Marketing Manager within just two weeks, while another emphasized the efficient hiring of two creative roles that significantly enhanced team capacity. Overall, the sentiment is overwhelmingly positive, with no major areas for improvement identified by clients.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Hire With Near's competitive pricing and excellent value for money. Feedback indicates that the company's costs align well with client budgets, with one client noting a 60% cost saving compared to traditional U.S. hiring. Multiple reviews mention the quality of candidates provided, emphasizing that clients received well-vetted, high-quality talent promptly. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction regarding both the affordability and effectiveness of the services.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- Portuguese
This provider is available in 6 time zones:
- Brazil Eastern Time (BET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- Argentina Standard Time (AGT)
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
65% Customer Service Outsourcing" > 15% Back Office Outsourcing" > 15% Call Center Services" > 5% Sales Outsourcing" >65% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +15% Sales OutsourcingFocus Areas
20% Order Processing & Taking" > 30% Chat Support Services" > 30% Email Support Services" > 20% Phone Support Services" >20% Order Processing & Taking30% Chat Support Services30% Email Support Services +120% Phone Support ServicesSee all 47 projectsEverHelp is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Their reviews highlight exceptional multilingual support, proactive problem-solving, and significant improvements in response times, with many clients noting enhanced customer satisfaction and efficiency. Approximately 100% of reviewers praised their responsiveness and operational adaptability, while over 80% cited EverHelp's cost-effectiveness and value for money.
Reviews mention Collaborative
Clients have expressed positive sentiment regarding EverHelp's collaborative approach, highlighting the team's professionalism and the effective teamwork that contributed to a positive project experience. One client noted, "The team demonstrated a high level of professionalism and created a collaborative environment that made working together a positive experience." Overall, the feedback suggests that EverHelp fosters a cooperative atmosphere, enhancing client satisfaction and project outcomes.-
Customer Service Outsourcing for IT Company
5.0 Oct 1, 2024The team demonstrated a high level of professionalism and created a collaborative environment that made working together a positive experience.
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Live Chat Support for Tax Compliance Solutions Company
5.0 May 16, 2024Collaboration proceeded smoothly; our manager remained actively involved and responsive to any necessary adjustments.
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4 of 4 reviews are 5 stars4 new reviews for Customer Service Outsourcing servicesLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
In the past six months, EverHelp has received positive feedback for their structured project management and operational efficiency. Clients noted a significant reduction in response times, with one report highlighting a drop from 12 hours to under 30 minutes. Their multilingual support and proactive problem-solving approach were frequently praised, enhancing customer satisfaction. However, some clients mentioned initial challenges with complex scenarios, which were resolved through improved documentation and communication.Was this helpful?
Industry Experience
EverHelp has demonstrated strong expertise across various industries, including logistics, software, hospitality, business services, and information technology. Clients commend their multilingual support capabilities, quick response times, and proactive problem-solving, leading to increased customer satisfaction and operational efficiency. The overall sentiment is positive, particularly noted in logistics, hospitality, and technology sectors, where their adaptable strategies and dedication to meeting client needs foster significant improvements in service delivery.
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Consumer products & services Retail Other industries Advertising & marketing Design Education Financial services Telecommunications Social Networking Arts, entertainment & music Business services Other Industry Hospitality & leisure Software Information technologyWas this helpful?
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Undisclosed< $25 / hr250 - 999Sofia, Bulgaria
Services provided
40% Customer Service Outsourcing" > 30% Back Office Outsourcing" > 20% IT Staff Augmentation" > 5% AI Consulting" > 5% Generative AI" >40% Customer Service Outsourcing30% Back Office Outsourcing20% IT Staff Augmentation +25% AI Consulting5% Generative AIFocus Areas
10% Order Processing & Taking" > 35% Chat Support Services" > 35% Email Support Services" > 20% Phone Support Services" >10% Order Processing & Taking35% Chat Support Services35% Email Support Services +120% Phone Support ServicesSee all 3 projectsPontica Solutions is a Customer Service Outsourcing company that excels in providing call center and customer support services. The reviews highlight their strong project management, flexibility, and effective communication, with 100% positive feedback on their ability to reduce call wait times and improve customer satisfaction. Their personal approach and responsiveness were consistently praised by clients.
Industry Experience
Pontica Solutions has demonstrated expertise across multiple industries, including Transportation, Financial Services, and Logistics & Supply Chain. Feedback indicates strong performance in customer service management, operational flexibility, and responsiveness, leading to measurable improvements in customer satisfaction and operational efficiency. Their ability to adapt to specific industry needs shows a solid fit for clients seeking reliable support in high-demand sectors, particularly in logistics and customer-facing services.
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Transportation Financial services Logistics & Supply ChainWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Pontica Solutions' competitive pricing and excellent value for money. For instance, a transportation company noted that Pontica's pricing fit their budget and provided good value relative to cost. Similarly, a Department Head at Qonto emphasized the company's strong alignment with their needs and great cultural fit, attributing this to the good value for cost. Overall, sentiment regarding pricing is positive, with clients appreciating the balance between cost and quality of service.Was this helpful?
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This provider is fluent in 5 languages:
- English
- French
- German
- Italian
- Bulgarian
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$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
30% Customer Service Outsourcing" > 40% Call Center Services" > 30% Back Office Outsourcing" >30% Customer Service Outsourcing40% Call Center Services30% Back Office OutsourcingFocus Areas
15% Order Processing & Taking" > 75% Phone Support Services" > 5% Chat Support Services" > 5% Email Support Services" >15% Order Processing & Taking75% Phone Support Services5% Chat Support Services +15% Email Support ServicesSee all 10 projectssix eleven global services is a Customer Support Outsourcing company offering Call Center Solutions and Customer Service BPO. Reviews reveal that clients appreciate their strong alignment with company values, cost-effectiveness, and responsive service. With a consistent 90% CSAT score and high praise for efficient communication, 66% of reviewers noted the impressive quality of support, suggesting areas for potential improvement in team size and independent management.
Reviews mention Open to feedback
Clients have expressed a positive sentiment regarding six eleven global services' openness to feedback, highlighting their strong listening skills and commitment to meeting client needs. One client noted, 'What six eleven does best is working very hard and listening to our directions very well.' However, there is room for improvement, as clients hope for more independent management from the team in the future. Overall, the willingness to adapt and respond to client instructions is appreciated.-
Customer Service Outsourcing for Online Yoga Instructions Co
4.0 Feb 10, 2023We have an open line of communication with six eleven via Slack and Zoom. Having daily communication allows us to ensure we’re executing and meeting our service-level agreements. What six eleven does best is working very hard and listening to our directions very well. We’re very clear and concise with our instructions. Still, we really appreciate how hard they work to meet our needs.
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Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$5,000+< $25 / hr50 - 249București, Romania
Services provided
45% Customer Service Outsourcing" > 35% Back Office Outsourcing" > 20% Sales Outsourcing" >45% Customer Service Outsourcing35% Back Office Outsourcing20% Sales OutsourcingFocus Areas
35% Order Processing & Taking" > 40% Email Support Services" > 25% Chat Support Services" >35% Order Processing & Taking40% Email Support Services25% Chat Support ServicesSee all 2 projectsHKR (European EOR + Global Recruiter) specializes in Customer Support Outsourcing, providing tailored customer service and operations solutions. The company's services are highly regarded for their positive impact, with 100% of reviewers highlighting their excellent communication and attention to detail. Clients appreciate HKR's collaborative approach and the efficiency their teams bring to tasks such as data entry and customer service.
Reviews mention Detail-oriented
Clients consistently highlight HKR's detail-oriented approach, noting that team members are driven and genuinely care about their work. One client specifically praised the HKR team for their meticulousness, which contributed to a pleasant customer service experience and improved operational efficiency. Overall, the sentiment regarding HKR's attention to detail is overwhelmingly positive, though some clients suggested clearer communication regarding internal policies could enhance collaboration.-
Customer Service Outsourcing for Operations Platform
5.0 Jun 22, 2023The work ethic of our HKR team members has been great - they're detail oriented, driven, and care about the work.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Operations Platform
5.0 — HKR provides customer service outsourcing for an operations platform. HKR provides a team of representatives and coordinators that assist with customer service, data entry, and Shopify backend Read moreWas this helpful?
Industry Experience
HKR TEAM has demonstrated expertise in the Retail and Software industries, garnering positive feedback regarding their customer service and marketing support. In Retail, they effectively built customer service teams, resulting in enhanced client satisfaction and operational efficiency. In Software, they successfully extended marketing teams, ensuring cultural alignment and efficient hiring processes. Overall, clients praised HKR's reliability, communication, and value, highlighting their ability to seamlessly integrate into existing workflows across both industries.
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Retail SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HKR's cost-effectiveness and value for money. One client noted, 'Good value for cost' while selecting HKR, and another emphasized that their pricing 'fit our budget' without incurring recruiting costs. The overall sentiment is positive, with clients appreciating the quality of service delivered relative to the investment, underscoring HKR's ability to align with client needs and provide reliable talent efficiently.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Sibulan, Philippines
Services provided
50% Customer Service Outsourcing" > 30% Back Office Outsourcing" > 10% Content Moderation Services" > 10% Data Annotation Services" >50% Customer Service Outsourcing30% Back Office Outsourcing10% Content Moderation Services +110% Data Annotation ServicesFocus Areas
25% Order Processing & Taking" > 25% Chat Support Services" > 25% Email Support Services" > 25% Phone Support Services" >25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 1 projectsSmiles On Demand is a Customer Service BPO providing comprehensive customer support services, including phone, live chat, and email inquiries, along with outbound sales calls. With 100% positive feedback, clients commend their professionalism and ability to resolve support tickets rapidly, enhancing customer satisfaction scores significantly. Their project management skills and commitment are also highly praised.
1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Smiles On Demand has received positive feedback for their customer support services. Clients noted their professionalism, effective communication, and timely resolution of support tickets, which improved customer satisfaction scores significantly. One client highlighted their impressive project management, stating that all inquiries were handled promptly and efficiently. Overall, sentiment is highly favorable, with no reported areas for improvement.Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Sales for Property Investment Platform
5.0 — Smiles On Demand provides outsourced customer support and sales services for a property investment platform. The team manages phone support, live chat, email inquiries, and outbound sales calls. Read moreWas this helpful?
Industry Experience
Smiles On Demand has demonstrated strong capabilities in the real estate industry, particularly in providing customer support and sales services. Their professionalism and effective project management have led to improved customer satisfaction scores and timely issue resolution. The positive feedback indicates a solid fit for clients in real estate seeking reliable support solutions. Overall, their strengths in communication and customer engagement make them a valuable partner in this sector.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Smiles On Demand's cost-effectiveness, noting that their services provide significant value for money. One client highlighted their impressive customer support capabilities, stating that all tickets were resolved swiftly, leading to improved satisfaction scores. Additionally, the professionalism and timely delivery of services were frequently mentioned as key strengths, reinforcing the overall sentiment that the company offers competitive pricing relative to the quality of service provided.Was this helpful?
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$1,000+< $25 / hr50 - 249Shah Faisal Town, Pakistan
Services provided
45% Customer Service Outsourcing" > 40% Call Center Services" > 15% Back Office Outsourcing" >45% Customer Service Outsourcing40% Call Center Services15% Back Office OutsourcingFocus Areas
40% Order Processing & Taking" > 20% Chat Support Services" > 20% Email Support Services" > 20% Phone Support Services" >40% Order Processing & Taking20% Chat Support Services20% Email Support Services +120% Phone Support ServicesSee all 16 projectsAssistring LLC is a Customer Service Outsourcing company offering call center solutions and customer support services to various industries. The company consistently receives positive feedback, with over 90% of reviews highlighting their effective project management and the satisfaction improvement of clients' operations. Many customers appreciate their ability to handle high call volumes efficiently, while 70% commend their flexibility and alignment with client values.
Reviews mention Exceeds expectations
Client feedback consistently highlights that Assistring LLC exceeds expectations in customer service and operational efficiency. Notably, WHSmith commended their commitment to customer satisfaction, resulting in improved customer ratings and decreased complaints. Similarly, Krispy Kreme noted exceptional performance and significant enhancements in customer experience. Across reviews, clients praised Assistring LLC's adaptability, effective communication, and innovative solutions, solidifying their reputation as a reliable partner that delivers outstanding results.-
Call Center Services for Wholesale Retail Company
5.0 Oct 12, 2024Assistring LLC has the best performance. Everyone on their team is highly skilled they went extra miles just to surpass our expectation. They delivered effective and unique solutions, adapting to our dynamic needs.
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Call Center Services for Insurance Services Company
5.0 Oct 17, 2024We were impressed by Assistring LLC's performance throughout our partnership with them. Their commitment to effective management, adherence to industry standards, and professional approach were impressive. The team met and exceeded our expectations, showing more focus on performance. Their focus on continuous improvement and innovation played an important role in the success of our partnership with them.
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Call Center Services for Insurance Services Company
5.0 Oct 17, 2024Assistring LLC performed exceptionally well throughout our partnership with them. Their team exceeded our expectations in all aspects of the project. However, there is always room for improvement. By staying ahead with strategic problem-solving techniques, preventive measures, and ongoing training, Assistring LLC can further enhance its capabilities and attain the position of leading provider of call center services among competitors.
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Call Center Services for Party Goods Retailer
5.0 Oct 14, 2024Assistring LLC really exceeded our expectations and I must say they gave an excellent performance, although there is always a room for improvement therefore we identified areas for growth. And we suggest they explore AI-powered chatbots for after-hours and Multilingual support. These enhancements will enable us to better serve our customers and drive continued growth.
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11 of 12 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Party Goods Retailer
5.0 — Assistring LLC provided call center services for a party goods retailer. The team managed inquiries, issues, orders, fulfillment, returns, exchanges, and product information and recommendations. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Assistring LLC for delivering excellent value for money, with several noting that their pricing aligns well with budgetary constraints. For instance, a Director of Operations highlighted the company's 'good value for cost' and noted the improvement in customer satisfaction and efficiency. Another client remarked on achieving a significant increase in sales and customer loyalty due to Assistring's effective services. Overall, the sentiment is highly positive, emphasizing both affordability and quality.Was this helpful?
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This provider is fluent in 4 languages:
- German
- English
- Urdu
- Hindi
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 Order Processing Companies
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Learn more" > Ability to deliver
37.5/40.018.6/20 Reviews" > 9.4/10 Clients & Experience" > 9.5/10 Market Presence" > 2.5 Other" >18.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
25% Customer Service Outsourcing" > 75% Other" >25% Order Processing & Taking" >25% Customer Service Outsourcing25% Order Processing & Taking75% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Learn more" > Ability to deliver
38.8/40.019.2/20 Reviews" > 10/10 Clients & Experience" > 9.6/10 Market Presence" > 1.2 Other" >19.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Customer Service Outsourcing" > 85% Other" >30% Order Processing & Taking" >15% Customer Service Outsourcing30% Order Processing & Taking85% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Learn more" > Ability to deliver
38.7/40.020/20 Reviews" > 10/10 Clients & Experience" > 8.7/10 Market Presence" > 1.3 Other" >20/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing" > 60% Other" >20% Order Processing & Taking" >40% Customer Service Outsourcing20% Order Processing & Taking60% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Learn more" > Ability to deliver
39.4/40.020/20 Reviews" > 9.6/10 Clients & Experience" > 9.8/10 Market Presence" > 0.6 Other" >20/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
35% Customer Service Outsourcing" > 65% Other" >10% Order Processing & Taking" >35% Customer Service Outsourcing10% Order Processing & Taking65% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Learn more" > Ability to deliver
39.8/40.020/20 Reviews" > 10/10 Clients & Experience" > 9.8/10 Market Presence" > 0.2 Other" >20/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Customer Service Outsourcing" > 90% Other" >55% Order Processing & Taking" >10% Customer Service Outsourcing55% Order Processing & Taking90% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Learn more" > Ability to deliver
36.4/40.016.8/20 Reviews" > 10/10 Clients & Experience" > 9.6/10 Market Presence" > 3.6 Other" >16.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% Customer Service Outsourcing" > 45% Other" >25% Order Processing & Taking" >55% Customer Service Outsourcing25% Order Processing & Taking45% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Learn more" > Ability to deliver
34.4/40.017.6/20 Reviews" > 10/10 Clients & Experience" > 6.8/10 Market Presence" > 5.6 Other" >17.6/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
50% Customer Service Outsourcing" > 50% Other" >50% Order Processing & Taking" >50% Customer Service Outsourcing50% Order Processing & Taking50% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Learn more" > Ability to deliver
34.1/40.015.8/20 Reviews" > 10/10 Clients & Experience" > 8.3/10 Market Presence" > 5.9 Other" >15.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
50% Customer Service Outsourcing" > 50% Other" >25% Order Processing & Taking" >50% Customer Service Outsourcing25% Order Processing & Taking50% Other -
$1,000+< $25 / hr250 - 999
Learn more" > Ability to deliver
34.6/40.016.4/20 Reviews" > 9.3/10 Clients & Experience" > 8.9/10 Market Presence" > 5.4 Other" >16.4/20 Reviews9.3/10 Clients & Experience8.9/10 Market PresenceService focus
30% Customer Service Outsourcing" > 70% Other" >100% Order Processing & Taking" >30% Customer Service Outsourcing100% Order Processing & Taking70% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Learn more" > Ability to deliver
37.5/40.018.6/20 Reviews" > 10/10 Clients & Experience" > 8.9/10 Market Presence" > 2.5 Other" >18.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
50% Customer Service Outsourcing" > 50% Other" >10% Order Processing & Taking" >50% Customer Service Outsourcing10% Order Processing & Taking50% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Learn more" > Ability to deliver
35.4/40.015.8/20 Reviews" > 10/10 Clients & Experience" > 9.6/10 Market Presence" > 4.6 Other" >15.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing" > 50% Other" >15% Order Processing & Taking" >50% Customer Service Outsourcing15% Order Processing & Taking50% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Learn more" > Ability to deliver
36.7/40.017/20 Reviews" > 10/10 Clients & Experience" > 9.7/10 Market Presence" > 3.3 Other" >17/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
60% Customer Service Outsourcing" > 40% Other" >10% Order Processing & Taking" >60% Customer Service Outsourcing10% Order Processing & Taking40% Other -
$10,000+$25 - $49 / hr250 - 999Ho Chi Minh, Vietnam
Learn more" > Ability to deliver
37.1/40.017.6/20 Reviews" > 10/10 Clients & Experience" > 9.5/10 Market Presence" > 2.9 Other" >17.6/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Customer Service Outsourcing" > 90% Other" >40% Order Processing & Taking" >10% Customer Service Outsourcing40% Order Processing & Taking90% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Learn more" > Ability to deliver
32.3/40.014/20 Reviews" > 10/10 Clients & Experience" > 8.3/10 Market Presence" > 7.7 Other" >14/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Customer Service Outsourcing" > 70% Other" >50% Order Processing & Taking" >30% Customer Service Outsourcing50% Order Processing & Taking70% Other -
$1,000+< $25 / hr10 - 49Manila, Philippines
Learn more" > Ability to deliver
35.9/40.018.4/20 Reviews" > 9.8/10 Clients & Experience" > 7.7/10 Market Presence" > 4.1 Other" >18.4/20 Reviews9.8/10 Clients & Experience7.7/10 Market PresenceService focus
75% Customer Service Outsourcing" > 25% Other" >27% Order Processing & Taking" >75% Customer Service Outsourcing27% Order Processing & Taking25% Other -
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Learn more" > Ability to deliver
33.6/40.016.2/20 Reviews" > 9.7/10 Clients & Experience" > 7.7/10 Market Presence" > 6.4 Other" >16.2/20 Reviews9.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Customer Service Outsourcing" > 55% Other" >25% Order Processing & Taking" >45% Customer Service Outsourcing25% Order Processing & Taking55% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Learn more" > Ability to deliver
31.7/40.016.4/20 Reviews" > 7.2/10 Clients & Experience" > 8.1/10 Market Presence" > 8.3 Other" >16.4/20 Reviews7.2/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing" > 70% Other" >25% Order Processing & Taking" >30% Customer Service Outsourcing25% Order Processing & Taking70% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Learn more" > Ability to deliver
35.6/40.017/20 Reviews" > 10/10 Clients & Experience" > 8.6/10 Market Presence" > 4.4 Other" >17/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
30% Customer Service Outsourcing" > 70% Other" >10% Order Processing & Taking" >30% Customer Service Outsourcing10% Order Processing & Taking70% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Learn more" > Ability to deliver
34.2/40.017.4/20 Reviews" > 10/10 Clients & Experience" > 6.8/10 Market Presence" > 5.8 Other" >17.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Customer Service Outsourcing" > 70% Other" >15% Order Processing & Taking" >30% Customer Service Outsourcing15% Order Processing & Taking70% Other -
$1,000+< $25 / hr250 - 999
Learn more" > Ability to deliver
34.9/40.017.2/20 Reviews" > 7.9/10 Clients & Experience" > 9.7/10 Market Presence" > 5.1 Other" >17.2/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
55% Customer Service Outsourcing" > 45% Other" >15% Order Processing & Taking" >55% Customer Service Outsourcing15% Order Processing & Taking45% Other -
$1,000+< $25 / hr50 - 249New York, NY
Learn more" > Ability to deliver
35.8/40.018.2/20 Reviews" > 8.7/10 Clients & Experience" > 8.9/10 Market Presence" > 4.2 Other" >18.2/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
25% Customer Service Outsourcing" > 75% Other" >40% Order Processing & Taking" >25% Customer Service Outsourcing40% Order Processing & Taking75% Other -
$1,000+< $25 / hr50 - 249Afton, WY
Learn more" > Ability to deliver
35.5/40.018.6/20 Reviews" > 7.1/10 Clients & Experience" > 9.7/10 Market Presence" > 4.5 Other" >18.6/20 Reviews7.1/10 Clients & Experience9.7/10 Market PresenceService focus
65% Customer Service Outsourcing" > 35% Other" >15% Order Processing & Taking" >65% Customer Service Outsourcing15% Order Processing & Taking35% Other -
$50,000+Undisclosed1,000 - 9,999Margate, FL
Learn more" > Ability to deliver
31.3/40.014.6/20 Reviews" > 6.9/10 Clients & Experience" > 9.8/10 Market Presence" > 8.7 Other" >14.6/20 Reviews6.9/10 Clients & Experience9.8/10 Market PresenceService focus
50% Customer Service Outsourcing" > 50% Other" >23% Order Processing & Taking" >50% Customer Service Outsourcing23% Order Processing & Taking50% Other -
$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Learn more" > Ability to deliver
32.1/40.017.2/20 Reviews" > 8/10 Clients & Experience" > 6.8/10 Market Presence" > 7.9 Other" >17.2/20 Reviews8/10 Clients & Experience6.8/10 Market PresenceService focus
20% Customer Service Outsourcing" > 80% Other" >25% Order Processing & Taking" >20% Customer Service Outsourcing25% Order Processing & Taking80% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Learn more" > Ability to deliver
32.9/40.016/20 Reviews" > 9.6/10 Clients & Experience" > 7.2/10 Market Presence" > 7.1 Other" >16/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
30% Customer Service Outsourcing" > 70% Other" >25% Order Processing & Taking" >30% Customer Service Outsourcing25% Order Processing & Taking70% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Learn more" > Ability to deliver
33.2/40.016.4/20 Reviews" > 10/10 Clients & Experience" > 6.8/10 Market Presence" > 6.8 Other" >16.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Customer Service Outsourcing" > 55% Other" >20% Order Processing & Taking" >45% Customer Service Outsourcing20% Order Processing & Taking55% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Learn more" > Ability to deliver
36.6/40.018.4/20 Reviews" > 10/10 Clients & Experience" > 8.2/10 Market Presence" > 3.4 Other" >18.4/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
30% Customer Service Outsourcing" > 70% Other" >25% Order Processing & Taking" >30% Customer Service Outsourcing25% Order Processing & Taking70% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Learn more" > Ability to deliver
38.1/40.020/20 Reviews" > 10/10 Clients & Experience" > 8.1/10 Market Presence" > 1.9 Other" >20/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing" > 70% Other" >12% Order Processing & Taking" >30% Customer Service Outsourcing12% Order Processing & Taking70% Other -
$1,000+< $25 / hr1,000 - 9,999London, England
Learn more" > Ability to deliver
30.3/40.015.6/20 Reviews" > 7.6/10 Clients & Experience" > 7.1/10 Market Presence" > 9.7 Other" >15.6/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
30% Customer Service Outsourcing" > 70% Other" >30% Order Processing & Taking" >30% Customer Service Outsourcing30% Order Processing & Taking70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Learn more" > Ability to deliver
35.5/40.016.4/20 Reviews" > 10/10 Clients & Experience" > 9.1/10 Market Presence" > 4.5 Other" >16.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
20% Customer Service Outsourcing" > 80% Other" >20% Order Processing & Taking" >20% Customer Service Outsourcing20% Order Processing & Taking80% Other
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