JPH0324203B2 - - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION "Field of Industrial Application" The present invention relates to business equipment for customer service in securities stores, which requires disparate functions such as a storefront function and an office function at the same time in the same space. It was developed focusing on the problems faced by securities stores.

``Prior Art'' Conventional securities stores have a relatively narrow store area and often have only one entrance/exit. It was customary to arrange the wires by bending them at right angles in different directions from the end of the straight line.

However, even though arranging the counter lines in a continuous straight line as described above in a wide-area store is considered to be a serious problem in terms of effective space utilization, counter lines are Arranging the lines in a continuous straight line is especially difficult when the lobby space side of the store is extremely narrow.
For example, on days or times when there are many customers visiting the store, the area around the entrance to the store becomes extremely crowded with customers trying to purchase new financial products, customers trying to settle interest payments, etc. The entire lobby space was congested, making it impossible to fully utilize the store's functions, which was an inconvenience.

``Object and Structure of the Invention'' The present invention was devised in view of the problems of the conventional equipment, and the top plate is installed at a low position between the work space and lobby space of the store. The counters for business negotiations are arranged in a row in a row that is shifted in the front and back direction so that the entrance side of the store is wider, and the height of the counter is adjustable and the top plate is installed in a high position. The business counters are arranged in a line that is continuous with the group of counters for business negotiations and offset in the front-rear direction at least with respect to the counters for continuous business negotiations, and the series of counter lines offset in the front-rear direction is used to create a workspace of the store. The present invention attempts to effectively solve the above-mentioned conventional problems by providing a customer service facility for a securities store that defines a lobby space and appropriately arranges office processing desks within the work space.

``Example'' The present invention will be described in detail below based on illustrative examples.

First, Figure 1 shows the business equipment of the first embodiment, which was applied to a narrow but approximately rectangular store.
Explaining based on FIG. 2, the first embodiment is as follows:
A screen body 2 made of a transparent material for wind blowing is placed near the entrance/exit 1 of one part of the store, and the top board is placed at a low position between the work space WS and lobby space LS of the store that continue from the screen body 2. A group of unit-type business negotiation counters A1 are arranged in a row so that the entrance 1 side of the store is wider, so that they are sequentially shifted toward the front, in other words, toward the lobby space LS side.

Further, as shown in the figure, directly connected to the group of counters A1 for business negotiations, an elevating counter A2 whose top plate is adjustable in height, and a counter A3 for interest payments and settlement, whose top plate is installed at a high position. The counter A1 for business negotiations is arranged in a line that is also offset in the front direction, and a series of counter lines that are offset in the front direction are used to improve the workspace of the store.
It demarcates the WS and lobby space LS.

The relationship between the lift counter A2 and the interest payment settlement counter A3 is such that, taking into consideration the area of the store, both counters A2 and A3 are arranged in a straight line as shown in Fig. Alternatively, as shown in FIG. 2, the payment counter A3 may be arranged further forward relative to the lift counter A2.

Therefore, when viewed from the entrance/exit 1 side of the store, where there is only one entrance/exit, the counters A1 for business negotiations, the lift counters A2, and the counters A3 for payment are arranged in a continuous row extending in stages toward the lobby space LS side. Especially for rectangular stores with narrow frontage and deep depth, a series of offset counter lines can create a sense of perspective, giving the impression that the store space is larger than it actually is. Not only this, but the space near the entrance/exit 1 is also expanded as much as possible compared to the conventional one.

In addition, since the groups of business negotiation counters A1 are arranged in a row in a staggered manner, it is possible to comfortably conduct business negotiations with customers across each business negotiation counter A1 without having to worry about who is next to them.

In addition, the height-adjustable height of the counter A2 can be incorporated into the counter line.In normal times, the top of the counter A2 can be lowered and used as the counter A1 for normal business negotiations, allowing interest payments to be made. During busy periods such as during busy days, the top plate can be raised and used as the payment counter A3, making it possible to select an effective usage mode during busy periods, contributing to the efficiency of administrative processing at securities stores. becomes.

The above-mentioned business negotiation counter A1 has a basic module with a depth of 850 mm and a width of 1500 to 1800 mm, for example, in order to spread out brochures etc. and make business negotiations more comfortable.
A unit with dimensions of double (3000 to 3600 mm) or larger multiples shall be shifted step by step for each unit, and the specific structure is shown in Figure 5 A and B.
As shown in FIG. 1, a top plate 11 is installed at a low position between the two side bodies 12, 12, and below the top plate 11 there is an extractor 13 and a cabinet 14 which can be moved left and right, and above the cabinet 14, which can be pulled out back and forth. A plurality of telephone mounting plates 15 are provided, and partition plates 16, slip cases 17, etc. are provided adjacent to each unit, and securities counter office processing functions, such as storage functions and equipment for office processing items, are installed. It has a structure that provides functions, etc.

In addition, as shown in FIG. 6A and B, the lifting counter A2 has two top plates 21 and 22 mounted on both sides 23 and 2.
It is constructed vertically between 3 spaces, and the upper top plate 21
When the top plate 21 is moved to the lower top plate 22, that is, to a lower position by appropriately raising and lowering the counter, it can be used as the counter A1 for business negotiations as described above,
When moved to a high position, it is configured so that it can also be used as the payment counter A3 during busy times. (Refer to Utility Model Publication No. 2-6865).

Furthermore, below the lower top plate 22 of the lift counter A2, there is also an extractor 24 and a cabinet 2 that can be moved left and right in order to perform the securities counter office processing functions, such as the storage function of office processing items and the installation function of equipment.
5. The structure includes a basket 26, a tray case 27, etc.

In addition, the payment counter A3 has a top plate 31 installed at a high position between both side bodies 32 and 32, as shown in FIGS. In addition, in order to perform the securities counter office processing functions, such as the storage function of office processing objects and the installation function of equipment, Extract 3
4.In addition to providing a cabinet 35, etc., the structure should allow for the installation of necessary equipment.

Furthermore, in this embodiment, each counter A
In the workspace WS behind 1, A2, A3,
Office processing desk B1 that has a function that facilitates work in conjunction with the counter office processing functions of each of the above counters.
The groups shall be arranged appropriately.

As shown in FIGS. 7A and 7B, the office processing desk B1 has a top plate 41 installed between both E-shaped legs 42, 42, and an extractor 43 and a cabinet 44 on the inside and lower part of the top plate 41. A storage case 45 is movably and openably provided on the lower part of the outside, and the upper part of the top plate 42 where the case 45 is located stores ledgers, slips, rubber stamps, and other small items necessary for office work. It has a structure in which boxes 46 that can be arranged are placed. Further, the storage case 45 provided below the outside of the top plate 41 is used by appropriately combining cases having various functions depending on the purpose of use, etc., as shown in B or C of the figure.

Therefore, as in this embodiment, the business negotiation counter A
1. The elevating counter A2 and the interest payment settlement counter A3 have the above-mentioned configuration that can each perform the securities counter office processing function, and the office processing desk B1
If the above-mentioned structure can be used to perform a function that cooperates with the securities counter office processing function, it will also be possible to contribute to improving the efficiency of the securities store's office processing.

In Figures 1 and 2, numeral 3 is a chair for customers to hold business negotiations across the counter A1 for business negotiations or the lift counter A2, 4 is a waiting chair for customers installed in the lobby space LS, and 5 are all chairs for customers. This is a chair for employees. In particular, in the embodiment shown in FIG.
Utilizing the surplus space, a simple reception room 6, a consultation corner 7 with a consultation counter, and a salon room 8 have been added to the store.

Next, a second embodiment will be described based on FIG. 3, which is applied to a store with a narrower frontage than the store of the first embodiment even though the store shape is the same rectangle. Unlike the first embodiment described above, the boundary between the work space WS and the lobby space LS is located on a substantially diagonal line of such a rectangle, and the business negotiation counter group A1 is placed on the diagonal line, and the entrance/exit 1 of the store is located on the diagonal line.
In order to make the side wider, the counters will be placed in a row that is shifted towards the rear, in other words, towards the workspace WS side, and the counters for interest payment settlement will be installed at a high position, continuous with the A1 group of business negotiation counters. A counter A3 and a lift counter A2 whose top plate is height-adjustable are arranged in a row in a manner that they are also sequentially shifted in the rear direction.

Therefore, from the business negotiation counter A1 located near the entrance/exit 1 on the side in the figure, the elevating/descending counter A2 is located in a narrow area away from the entrance/exit 1.
will be lined up in a stepwise retreat toward the workspace WS side, so even with a series of counter lines that retreat in sequence, the store, workspace WS, and lobby space LS can be rationally arranged. Not only can a sense of perspective similar to that of the first embodiment be obtained, but also the vicinity of the entrance/exit 1 can be enlarged as much as possible compared to the conventional example.

Next, a third embodiment applied to a nearly square store will be explained based on FIG. 4. Like the second embodiment, the third embodiment has a work space WS and a lobby space LS. The boundary is found approximately on the diagonal line of this square shape, and the business negotiation counter A1 group is placed on the diagonal line in order so that the main entrance 1a and auxiliary entrance 1b side of the store are wider, toward the rear, in other words, toward the workspace WS side. In addition to being arranged in a staggered manner, the counters for business negotiations are connected to the group A1,
A lifting counter A2 whose top plate is height-adjustable and an interest payment settlement counter A3 whose top plate is set at a high position are arranged side by side in the same way, but the difference is as follows. The lift counter A2 and the interest payment settlement counter A3 are arranged in a straight line without being offset from each other, and are offset backwards only in relation to the negotiation counter A1.

Therefore, even in this embodiment, the linear elevating counter A2 and payment counter A3 located on the side of the auxiliary entrance 1b from the business negotiation counter A1 located on the side of the main entrance 1a are arranged in stages on the side of the workspace WS. Since the work space WS and lobby space LS of the store are arranged in rows in a receding state, not only can the work space WS and lobby space LS of the store be rationally defined and the same sense of perspective as in the second embodiment can be obtained, but also the entrance 1a, 1b
It becomes possible to enlarge the vicinity as much as possible.

In the drawings relating to the second and third embodiments described above, all the components having the same reference numerals as those in the first embodiment have the same structure.

In addition, in any of the embodiments, in order to further improve the store's image for customers, the customer base of each store is Adding design features such as color and material texture that takes into account
Favorable psychological effect.

"Effects of the Invention" As described above, the present invention provides a counter for business negotiations with a low tabletop installed at the boundary between the workspace and the lobby space of the store, which is sequentially shifted in the front and rear directions so that the entrance side of the store is wider. At the same time, an elevating counter with a height-adjustable top plate and an interest payment/settlement counter with a top plate installed in a high position are connected to the group of counters for business negotiations and at least a counter for continuous business negotiations. The workspace and lobby space of the store are defined by a series of counter lines offset in the front and back direction, and office desks are arranged within the workspace. Because of this, the store's workspace and lobby space are rationally defined by the front-to-back perspective arrangement of each counter, making the store appear larger than its actual area. Not only that, it also allows for more space, especially near the entrance, so the area around the entrance is very busy, as in traditional stores, when customers are trying to purchase new financial products or getting their interest payments settled. This will effectively solve the congestion situation.

In addition, the fact that the counters for business negotiations are sequentially shifted in the front and back direction not only creates a sense of perspective, but also allows for comfortable business negotiations with customers at each counter without having to worry about the person next to you, which improves in-store sales. This will be done smoothly and efficiently.

Further, in the present invention, a lift counter whose top plate can be height-adjusted and a counter for interest payment settlement whose top plate is installed at a high position are installed in series consecutively to the group of counters for business negotiations. Because of this, not only can a sense of perspective be continuously provided at the elevating counter and the payment counter, but also during normal times, the top plate of the elevating counter can be lowered and used as a counter for normal business negotiations, and it can be used during busy periods such as on interest payment days. At times, the top plate can be raised and used as a payment counter, allowing for an effective selection of usage modes during busy periods.

Therefore, from this point of view as well, it is possible to effectively prevent crowding in the lobby space, thereby greatly contributing to improving the efficiency of securities administrative processing.

[Brief explanation of the drawing]

1 and 2 are schematic diagrams showing a first embodiment of customer service equipment for a securities store according to the present invention, FIG. 3 is a schematic diagram showing a second embodiment, and FIG. 4 is a schematic diagram showing a third embodiment. FIG. 5A is a front view showing a business negotiation counter provided in the business facilities of each embodiment, FIG. 5B is a cross-sectional perspective view of the same essential parts, and FIG. Figure 7B is a cross-sectional view of the lift counter, Figure C is a cross-sectional view of the payment counter, and Figure 7A is a front view showing the lift counter and payment counter used in each embodiment. Figures B and C are perspective views showing an office processing desk from the front side. 1, 1a, 1b... Entrance/exit, A1... Counter for business negotiations, A2... Lifting counter, A3... Counter for interest payments, B1... Desk for office processing.
WS...work space, LS...lobby space.

Claims (1)

[Claims] 1. At the boundary between the workspace and lobby space of the store, counters for business negotiations with low tops will be installed in a row, shifted in the front and back direction so that the entrance side of the store is wider, and the counters with tops will be installed at a lower position. A lift counter whose height can be adjusted in height and an interest payment settlement counter whose top plate is installed at a high position are arranged in a row that is continuous with the group of counters for business negotiations and offset in the front and rear direction at least with respect to the counter for continuous business negotiations. A customer service service for a securities store, characterized in that a workspace and a lobby space of the store are defined by a series of counter lines offset in the front and rear directions, and office desks are appropriately arranged within the workspace. Facility.