JPH0430848B2 - - Google Patents

Description

[Detailed Description of the Invention] [Industrial Field of Application] The present invention relates to customer service equipment for securities stores that require disparate functions such as store functions and office functions at the same time in the same space. It was developed with a focus on the problems faced by securities stores.

[Conventional technology]

Although conventional securities stores often have a relatively small store area and only one entrance/exit, counters are arranged in a straight line in the space leading from the entrance/exit, or It was customary to arrange them by bending them at right angles in different directions from one end.

However, even though arranging the counter lines in a continuous straight line as described above in a wide-area store is considered to be a serious problem in terms of effective space utilization, it is difficult to arrange the counter lines in a relatively narrow securities store. Arranging them in a continuous straight line is difficult, especially when the lobby space side of the store is extremely narrow.
For example, on days or times when there are many customers visiting the store, the area around the entrance to the store becomes extremely crowded with customers trying to purchase new financial products, customers trying to settle interest payments, etc. The entire lobby space was congested, making it difficult to fully utilize the store's functions.

[Purpose and structure of the invention]

The present invention was devised in view of the problems with the conventional equipment, and includes a counter for business negotiations at the deepest point of the store facing the entrance and exit, with the top board installed at a low position. , On both sides of the deepest business negotiation counter, other business negotiation counters are arranged in a manner that expands into a roughly V-shape and gradually overhangs toward the lobby space side, and the overhanging business negotiation counters on both sides In the front row on either side, there will be a lift counter whose top plate can be adjusted in height and a counter for interest payments and settlement with a top plate set at a high position. The above conventional problems can be solved by providing a customer service facility for a securities store, in which the workspace and lobby space of the store are defined by a counter line extending in stages, and office processing desks are appropriately arranged within the workspace. The aim is to effectively resolve these points.

〔Example〕

Below, the present invention will be described in detail based on an illustrative embodiment.This embodiment is applied to a narrow but approximately rectangular store.As shown in FIG. At the deepest point facing the only entrance/exit 1, a unit-type counter A1' for the deepest business negotiations with a top plate installed at a low position is installed.
Another unit-type business negotiation counter A1, which also has a top board at a low position on both sides of the deepest business negotiation counter A1', will be gradually extended to the lobby space LS side while expanding into a roughly V-shaped configuration. They are arranged according to the state.

Further, as shown in the figure, in the front row on either side of the overhanging business negotiation counter A1 on both sides, there is a lift counter A2 whose top plate is adjustable in height, and an interest payment settlement counter A2 whose top plate is installed at a high position. The store's workspace WS and lobby space LS are defined by the counter line A3 arranged in a straight line, and the counter line extending step by step while expanding into a V-shape.

Therefore, when viewed from the side of the store's only entrance/exit 1, the depth of the store becomes extremely deep due to the presence of the deepest business negotiation counter A1' directly facing the entrance/exit 1, making the store space appear larger than it actually is. Not only will the area around the entrance/exit 1 become the widest, the space around the entrance/exit 1 will be expanded as much as possible compared to the conventional system.

Moreover, the fact that the counter line is expanded in a V-shape allows customers to be efficiently dispersed along the V-shaped line without concentrating unnecessarily near entrance/exit 1. By using the overhanging counters A1' and A1 for business negotiations, customers can comfortably conduct business negotiations with customers at each counter A1<'A1 without having to worry about the person next to them.

In addition, the height-adjustable height-adjustable lifting counter A2 of the top plate is incorporated into the counter line, so that in normal times, the top plate of the lifting counter A2 can be lowered and used as a counter A1 for normal business negotiations. During busy periods such as interest payment days, the top plate can be raised and used as the payment counter A3, making it possible to select an effective usage mode during busy periods, contributing to the efficiency of administrative processing at securities stores. It becomes possible.

In addition, the above business negotiation counter A1' or A1 is
In order to spread out brochures, etc. and make business negotiations more comfortable, for example, the depth is 850 mm and the width is 1500 to 1800 mm.
mm as a basic module, and a unit that has dimensions that are twice the width of the basic module (3000 to 3600 mm) or a multiple of more than that, and in particular for counter A1, step by step for each unit. It shall be extended.

And, both concrete structures are shown in Fig. 2 A and B.
As shown in FIG. 1, a top plate 11 is installed at a low position between the two side bodies 12, 12, and below the top plate 11 there is an extractor 13 and a cabinet 14 which can be moved left and right, and above the cabinet 14, which can be pulled out back and forth. A plurality of telephone mounting plates 15 are provided, and partition plates 16, slip cases 17, etc. are provided adjacent to each unit, and securities counter office processing functions, such as storage functions and equipment for office processing items, are installed. It has a structure that provides functions, etc.

Furthermore, the lift counter A2 is as shown in FIG.
As shown in B, the two top plates 21 and 22 are placed on both sides of the body 2.
3 and 23, and when only the upper top plate 21 is moved up and down as appropriate to move the top plate 21 to the lower top plate 22, that is, to a lower position,
It is configured so that it can be used as the counter A1 for business negotiations mentioned above, and when it is moved to a higher position, it can also be used as the counter A3 for payment during busy times. The elevating structure has already been provided as Utility Application No. 121451 of 1983.

Furthermore, below the lower top plate 22 of the lift counter A2, there is also an extractor 24 and a cabinet that can be moved laterally and horizontally in order to perform the securities counter office processing functions, such as the storage function of office processing items and the installation function of equipment. 25, a basket 26, a tray case 27, etc.

In addition, as shown in FIG.
In addition to being constructed at a high position between the two, an auxiliary top board 33 is also provided below the top board 31, and the securities counter office processing function, such as the storage function of office processing items and the installation function of equipment, etc. In addition to similarly providing an extractor 34, a cabinet 35, etc., the structure is such that necessary equipment can be installed.

Furthermore, in this embodiment, in the workspace WS behind each of the counters A1', A1, A2, and A3 mentioned above, there is a function that facilitates the work in cooperation with the counter office processing function of each of the above-mentioned counters. Assume that a group of office processing desks B1 having a number of desks are arranged.

As shown in FIGS. 4A and 4B, the office processing desk B1 has a top plate 41 installed between both legs 42 and 42 of an E-shape, and an extractor 43 and a cabinet 44 on the inside and lower part of the top plate 41. A storage case 45 is movably provided at the lower part of the outside and can be opened and closed, and the upper part of the top plate 42 where the case 45 is located is used to store ledgers, slips, rubber stamps, and other small items necessary for office work. It has a structure in which boxes 46 for storage and organization are placed.

Therefore, as in this embodiment, the business negotiation counter A
1' and A1, the lift counter A2, and the interest payment settlement counter A3 have the above-mentioned configuration that can each perform the securities counter office processing function, and the office processing desk B1 has the function of linking with the securities counter office processing function. If the above configuration is possible, it will be possible to contribute to improving the efficiency of administrative processing at securities stores.

In Fig. 1, reference numeral 2 denotes a wind-blocking screen installed near the entrance/exit 1, 3 denotes chairs for customers to use for business negotiations across the counters A1' and A1 for business negotiations or the lift counter A2, and 5 denotes all chairs. This is a chair for employees.

In addition, in the above embodiment, in order to further improve the store's image for customers, each counter A
1', A1, A2, A3 and B1 for office processing, it is important to give design features such as color and texture that take into consideration the customer base of each store, for psychological effects. preferable.

〔Effect of the invention〕

As described above, the present invention provides a counter for business negotiations at the deepest part of the store facing the entrance/exit, and a counter for business negotiations with a top plate set at a low position, and another counter for business negotiations on both sides of the counter for business negotiations at the deepest level. Expanding into a roughly V-shape, the counters will be installed in a row that gradually overhangs the lobby space side, and the top plate will be installed in the front row of either side of the overhanging business negotiation counters on both sides. The store's workspace and lobby space are equipped with a height-adjustable height-adjustable lift counter and a counter for interest payments and settlement with a top plate set at a high position. It is characterized by the fact that the desks are arranged in the workspace, and unlike the conventional counters that are arranged in a continuous straight line, the counters are spread out in a V-shape and arranged in stages. The overhanging counter line allows the store's workspace and lobby space to be rationally defined.

Therefore, even if a securities store is small, the depth of the store will be significantly greater, making it appear larger than it actually is, and it will also be possible to secure more space, especially near the entrance, making it more spacious than a conventional store. For customers who are purchasing new financial products such as
This will effectively solve the situation where the area near the entrance is extremely crowded.

Moreover, the counter line, which is expanded in a V-shape and extended in stages, not only allows customers to be efficiently distributed along the line, but also provides ample space for customers to be seated at each business negotiation counter that is extended in stages. Since business negotiations can be held, in-store sales can be carried out smoothly and efficiently.

In addition, in the front row on one side of the V-shaped overhang, there is a lift counter whose top plate can be adjusted in height, and a counter for interest payment settlement with the top plate set at a high position. The top of the elevating counter can be lowered to double as a counter for regular business negotiations, and during busy periods such as interest payment days, the top can be raised to double as a counter for payment, making it an effective usage mode during busy times. It becomes possible to select.

Therefore, from this point of view as well, it is not only possible to effectively prevent crowding in the lobby space due to dispersion of customers, but also to greatly contribute to improving the efficiency of securities business processing.

[Brief explanation of drawings]

FIG. 1 is a schematic diagram showing an embodiment of the customer service equipment for a securities store according to the present invention, FIG. 2A is a front view showing a business negotiation counter provided in the business equipment of the embodiment, and FIG. 3A is a front view showing a lift counter and a payment counter provided for the commercial equipment of the embodiment; Figure 3B is a sectional view of the lift counter; and Figure 3C is a sectional view of the payment counter. FIG. 4A is a front perspective view of an office processing desk provided in the business equipment of the embodiment, and FIG. 4B is a rear perspective view. 1... Entrance, A1'... Counter for deepest business negotiations,
A1...Another counter for business negotiations, A2...Elevating counter, A3...Counter for interest payment settlement, B1...Desk for office processing, WS...Work space, LS...Lobby space.

Claims (1)

[Claims] 1. A counter for business negotiations with a low top plate is installed at the deepest part of the store facing the entrance.
On both sides of the deepest business negotiation counter, another business negotiation counter is expanded into a roughly V-shape and is arranged in a row that gradually overhangs the lobby space. In the front row on either side, a lifting counter with a height-adjustable top plate and an interest payment settlement counter with a top plate set at a high position are installed. This business equipment for customer service at a securities store is characterized in that a workspace and a lobby space of the store are defined by a counter line that extends outwardly, and desks for office processing are appropriately arranged within the workspace.