JPH0324204B2 - - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION "Field of Industrial Application" The present invention relates to business equipment for customer service in securities stores, which requires disparate functions such as a storefront function and an office function at the same time in the same space. It was developed with a focus on the problems faced by securities stores.

``Prior Art'' For example, even in a securities store that is extremely narrow, approximately square in shape, and has only one entrance/exit, the conventional counter line installed inside the store is It was customary to arrange them in a straight line in the following space, or to bend them at right angles in another direction from the end of the directly connected line.

However, even though arranging the counter lines in a continuous straight line as described above in a wide-area store is considered to be a serious problem in terms of effective use of space, it is difficult to arrange the counter lines in a narrow securities store. Arranging them in a continuous straight line is especially useful when the lobby space of a store is extremely narrow, and for example, on days or times when there are many customers, it is difficult for customers to purchase new financial products or to settle interest payments. Not only did the area near the entrance of the store, which only has one location, become extremely crowded with customers trying to pick up the products, but the entire lobby space was also crowded, resulting in the disadvantage and inconvenience that the store function could not be fully utilized.

``Object and Structure of the Invention'' The present invention was devised in view of the problems of conventional equipment for securities stores, which are particularly narrow and square in shape. The counter constitutes one counter line, and the other counter line consists of an elevating counter whose top plate is height-adjustable and an interest payment settlement counter whose top plate is installed at a high position; and the other counter line are arranged in a substantially V-shape that expands toward the lobby space side, and the V-shaped arrayed counter lines define a work space and a lobby space of the store, and The present invention aims to effectively solve the above-mentioned conventional problems by providing office equipment for customer service at a securities store, in which desks for office processing are appropriately arranged within the space.

``Example'' The present invention will be described in detail below based on illustrative examples.

As shown in FIG. 1, the business equipment according to the first embodiment is for a securities store that is narrow and approximately square in shape and has one entrance/exit D located at the center of the front side in the figure. is a unit-type business negotiation counter A1 with a top plate installed at a low position, which constitutes one counter line, and has a lifting counter A2 whose top plate can be adjusted in height and a top plate installed at a high position. Interest payment settlement counter A3
and constitute the other counter line, with the one counter line and the other counter line directly corresponding to the above-mentioned entrance/exit D provided in one place in the store, and lobby space LS.
Arranged in a roughly V-shape that expands to the side, the V-shaped array counter line creates a store workspace.
It demarcates the WS and lobby space LS.

In the figure, reference numeral 1 indicates a chair for customers to use for business negotiations across the counter A1 for business negotiations or the lift counter A2, 2 indicates a waiting chair for customers placed in the lobby space LS, and 3 indicates chairs for employees.

In addition, there is a unit-type business negotiation counter A1 that constitutes one counter line of the V-shaped arrangement.
For example, the depth is 850 mm and the width is 1500 mm to allow for spacious business negotiations by spreading out pamphlets etc.
The basic module is 1800 mm, and the width is twice the width of the basic module (3000 to 3600 mm) or more.
As shown in Figures A and B, the top plate 11 is
A plurality of extractors 13 and a cabinet 14 movable left and right are provided below the top plate 11, and a plurality of telephone mounting plates 15 are disposed above the cabinet 14 so as to be able to be pulled out front and rear. And top plate 11
A partition plate 16, a slip case 17, etc. are provided on both sides of the top surface to provide a securities counter office processing function, such as a storage function for office processing items and a function for installing equipment.

In addition, the lifting counter A2 forming part of the other counter line of the V-shaped arrangement is shown in FIG.
As shown in B, the two top plates 21 and 22 are placed on both sides of the body 2.
3 and 23, and when only the upper top plate 21 is moved up and down as appropriate to move the top plate 21 to the lower top plate 22, that is, to a lower position,
The upper top plate 21 can be used as the counter A1 for business negotiations, and conversely, when moved to a higher position, can also be used as the counter A3 for payment during busy times. A specific elevating structure has already been provided in Utility Model Application No. 121451/1983 (see Japanese Utility Model Publication No. 2-6865).

In addition, under the lower top plate 22 of the lift counter A2, there is also an extractor 24 and a cabinet that can be moved laterally and horizontally in order to perform the securities counter office processing function, such as the storage function of office processing objects and the installation function of functions. 25, a basket 26, a tray case 27, etc.

Furthermore, as shown in FIG.
In addition to being constructed at a high position between the two, an auxiliary top board 33 is also provided below the top board 31, and the securities counter office processing function, such as the storage function of office processing items and the installation function of equipment, etc. In addition to similarly providing an extractor 34, a cabinet 35, etc., the structure is such that necessary equipment can be installed.

Therefore, the other counter line consisting of the payment counter A3 and the lift counter A2, and one counter line consisting of the business negotiation counter A1, can be made to directly correspond to the only entrance/exit D. They are arranged in a roughly V-shape that expands toward the lobby space LS side, and the store's workspace WS is arranged at the V-shaped array counter line.
If the lobby space LS is defined as the lobby space LS, the depth of the lobby space LS side will be widened by the V-shaped line as shown in the figure, and the entire lobby space LS of the store, which is narrower than before, will be expanded as much as possible. At the same time, it is also possible to expand the area around the entrance/exit D, which only has one location.

Moreover, the fact that the counter line expands in a V-shape makes it possible to efficiently disperse customers along the V-shape line without unnecessarily concentrating customers near entrance/exit D. This will also effectively prevent congestion on the lobby space LS side.

Furthermore, in this embodiment, in the workspace WS defined behind each of the counters A1, A2, and A3 forming one counter line and the other counter line of the V-shape, respectively, An office processing desk B1 having a function to facilitate work in cooperation with the counter office processing function is arranged.

As shown in FIGS. 5A and 5B, the office processing desk B1 has a top plate 41 installed between both legs 42 and 42 of an E-shape, and an extractor 43 and a cabinet 44 on the inside and lower side of the top plate 41. A storage case 45 is provided on the lower part of the outside so that it can be moved and opened/closed, and the upper part of the top plate where the case 45 is located is used to store and organize ledgers, slips, rubber stamps, and other small items necessary for office work. The structure is such that boxes 46 that can be placed thereon are placed thereon.

Further, the storage case 45 provided below the outside of the top plate 41 is used by appropriately combining cases having various functions depending on the purpose of use, etc., as shown in B or C of the figure. Incidentally, as shown in the figure, it is optional to arrange the office processing desk B1 at the base of the V-shaped line depending on the implementation.

Therefore, as in the first embodiment, the business negotiation counter A1, the lift counter A2, and the interest payment settlement counter A3 are configured as described above so that they can each perform the securities counter office processing function, and the office processing desk B
If 1 is configured as described above so that it can perform a function that cooperates with the securities counter office processing function, it can also contribute to improving the efficiency of the office processing at the securities store.

Next, to explain the business equipment according to the second embodiment, the second embodiment also includes the already mentioned business negotiation counter A1, which constitutes one counter line, as well as an elevating counter A2 and an interest payment settlement counter A3. , the other counter line is configured, and the one counter line and the other counter line are arranged in a substantially V-shaped arrangement, and the store workspace is formed by the V-shaped arranged counter line.
Points that separate WS and lobby space LS, and counters A1, A2, A3 and office desk B1
The structure is exactly the same as that of the first embodiment, but this embodiment is for a securities store where the entrance D is provided on the side surface due to location conditions.

That is, as shown in FIG. 2, unlike the first embodiment, in this embodiment, instead of directly corresponding to the entrance/exit D on the side, which has only one location, the counter lines on one side and the other side are connected. They are simply arranged in a V-shape that expands only to the lobby space LS side following entrance/exit D.

Therefore, in the second embodiment, unlike the first embodiment, a V-shaped counter line that expands in direct correspondence with the entrance/exit D cannot be obtained, but at least there is a V-shaped counter line on the lobby space LS side. Since the lobby space LS itself is expanded in a V-shaped line as in the first embodiment, the depth becomes wider due to the V-shaped line, making it possible to expand the entire lobby space LS as much as possible. , the vicinity of entrance/exit D, where there is only one place, can be expanded accordingly, and approximately the same extent as in the first embodiment can be obtained.

It goes without saying that even for a store having an entrance/exit D on the side, each counter line can be arranged in a V-shape so as to directly correspond to the entrance/exit D if space conditions are satisfied.

Furthermore, although each of the above embodiments is directed to a narrow, approximately square store, the present invention is not limited to this, and can be easily implemented and applied to various securities stores. Needless to say. However, for stores that are too cramped, expanding the lobby space LS will be especially effective.

Furthermore, in any of the embodiments, in order to further improve the store's image for customers, the customer base of each store is It is preferable from the viewpoint of psychological effects if design characteristics such as color feel and texture of the material are given in consideration of the above.

"Effects of the Invention" As described above, the present invention provides a counter for business negotiations in which the top plate is installed at a low position. and a counter for interest payment and settlement built at a high position to form the other counter line, and the one counter line and the other counter line are arranged in a substantially V-shape that expands toward the lobby space side. The store's workspace and lobby space are defined by a V-shaped counter line, and office desks are arranged within the workspace, so the counters are not arranged in a straight line like in the past. Unlike those arranged in a state, due to the above V-shaped line,
It becomes possible to expand the lobby space itself as much as possible.

Therefore, if implemented especially in small stores,
In addition to making it possible to maximize the use of store space, the V-shaped counter line allows customers to be efficiently distributed along the line, making it possible for customers to purchase new financial products as they would in a traditional store. This completely solves the problem of the lobby space and entrance areas being extremely crowded with customers and customers trying to get their interest payments settled.

Furthermore, on one counter line side of the V-shaped arrangement, customers can sit across the business negotiation counter and have comfortable business negotiations with customers, so in-store sales can be carried out smoothly and efficiently.

In addition, in the present invention, the other counter line of the V-shaped arrangement constitutes an elevating counter whose top plate is adjustable in height and an interest payment settlement counter whose top plate is installed at a high position. Therefore, during normal times, the top of the lift counter can be lowered and used as a counter for business negotiations, but during busy periods such as interest payment days, the top can be raised and used as a counter for payment, making it an effective counter during busy times. It is possible to select various usage modes.

Therefore, from this point of view as well as the effective use of space, it is possible to effectively prevent crowding by distributing customers, which can greatly contribute to improving the efficiency of securities business processing.

[Brief explanation of the drawing]

FIG. 1 is a schematic diagram showing a first embodiment of customer service equipment for a securities store according to the present invention, FIG. 2 is a schematic diagram showing a second embodiment, and FIG. 3A is a schematic diagram showing the business equipment of each embodiment. FIG. 4A is a front view showing a counter for business negotiations to be provided, FIG. B is a cross-sectional view of the lift counter, C is a cross-sectional view of the payment counter, and the fifth
Figure A is a front perspective view of an office processing desk provided in the business equipment of each embodiment, and Figures B and C are rear perspective views. A1...Counter for business negotiations, A2...Elevating counter, A3...Counter for interest payment settlement, B1
... Office desk, D... Entrance, WS... Work space, LS... Lobby space.

Claims (1)

[Claims] 1. A counter for business negotiations with a top plate set at a low position, forming one counter line,
The other counter line is composed of a lifting counter whose top plate can be adjusted in height and a counter for interest payments and settlement whose top plate is installed at a high position, and one counter line and the other counter line are connected to the lobby space. Arranged in a substantially V-shape that expands to the side, the V-shaped array counter line defines a work space and a lobby space of the store,
A customer service facility for a securities store, characterized in that desks for office processing are appropriately arranged within the workspace.